• Act as the first point of contact for all user support related queries regarding the core Applications (L1 and L2 support)

• Participate in the knowledge transfer of the BC team before handling the BAU for new Solutions

• In charge of the inventory of all the Applications used in the company as well as regular check of Active and Inactive Applications

• Responsible for taking internal and external calls from the users regarding Application related incidents or service requests

• Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents/ service request

• Regularly provide statistical reports about support cases and incidents

• Dispatching all incoming tickets for the Service & Support team

• Responsible for assigning, resolving and escalating user request tickets

• Collaborate with other IT Teams on Projects

· Support and coordinate with sales and operation department for document processing.

· Processing job sheet for daily issuing of invoice.

· Resolve outstanding matters with client accounts.

· Perform administrative, office support to ensure smooth running of daily office operations.

· Perform general clerical duties.

· Stock accountability

· General office upkeeping.

· Other Ad-hoc duties as assigned.

. 5 days work (Monday - Friday).

. Good working environment.

. Nearby Yio Chu Kang MRT.

· Support and coordinate with sales and operations for document processing.

· Processing job sheets for daily issuing of invoices and quotations.

· Resolve outstanding matters with client accounts.

· Perform administrative and office support to ensure smooth running of office operations.

· Perform data entry and general clerical duties, including stock accountability.

· General office upkeeping.

· Other ad-hoc duties as assigned.

. Good working environment.

. Near Yio Chu Kang MRT station.

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

Job Responsibilities:

Job opening 1: Residential

• Perform gas installation work and gas supply turn-on in domestic units
• Perform soundness test on gas installation.
• Perform site survey on gas installation feasibility and rectification work.
• Ensure gas installation comply with the Code of Practice (SS608), Regulations, SOP etc.
• Coordinate with the relevant authorities (e.g. SPPG, SCDF, HDB, EMA) and other external agencies on installation matters.
• Attend to customer enquiries/ feedback and perform service recoveries.
• Report writing.

Job opening 2: Commercial

• Oversee the gas installation works conducted by outsourced contractors in compliance with regulatory requirements, code of practices and Standard operating procedures (SOP).
• Ensure that the tools and equipment for related works are adequate and properly maintained for operational readiness.
• Attend to customers’ feedback, queries and complaints.
• Coordinate gas installation projects submitted by M&E consultants, Professional Engineers and Licensed Gas Service Workers.
• Conduct Inspections of gas installation and witness final pressure test, ensuring timely & safe completion for turn-on of gas supply.
• Perform standby duties after office hours.

Job opening 3: Investigation & Maintenance

• Attend to reported gas incidents and gas supply abnormalities such as gas fires, poor gas supply pressure, suspected gas leaks, etc.
• Perform site investigations and rectification work inclusive of co-ordination work with the relevant authorities (e.g. SPPG, SCDF, HDB, EMA) and other external agencies and submission of reports.
• Attend to customer service requests, e.g. install/ replace/ trouble-shoot gas appliances, perform servicing of gas stoves, carry out soundness tests on gas installations, etc.
• Handle customers’ enquiries/ feedback and perform service recoveries.
• Investigate and report on matters related to meter readings abnormality.
• Attend to meter cut-off and account due related matters.

Requirements:

• Diploma/Nitec in Mechanical or any Engineering discipline.
• Relevant work experience and technical knowledge in gas, plumbing, sanitary, or electrical systems will be an advantage.
• Able to work independently and as a team player.
• Possess good interpersonal and communication skills, with experience in contract management and customer service.
• Possess a driving license (class 2 & 3), preferably with access to personal transport.

Mon to Fri 8.30am - 6pm

Job Description

• Respond to customer inquiries via phone, email, and other communication channels.

• Prepare and process quotes, and other sales-related paperwork. (Airfreight /

Seafreight / Logistic / CBT).

• Preparing reports on a weekly/or monthly basis.

• Trouble Shooting (Damage Cargo, Billing Issues, etc.) (Airfreight / Seafreight /

Logistic / CBT).

• Coordinate with internal teams such as outdoor sales, operation, finance, and

customer service.

• Work alongside with outdoor sales with generating new business and maintaining

existing customer relationships.

Job Requirements

• Optimistic, Positive and Proactive.

• Effective communication and Interpersonal skills.

• Keen to make an effort and pursue areas of improvement.

• Able to cope and work under pressure or overtime if required.

• Able to perform independently or connect well in a team player environment.

• General knowledge on excel format if any.

• Relevant experience and knowledge in customer service/freight forwarding industry

Roles & Responsibilities:

• Candidate will be part of our Support team liaising with Product developers to support Client Products deployed at customer sites across the globe.

• Will work along with the Support Lead, take up support tickets assigned, probe the issue, and give possible resolution within the Turn Around Time.

• Candidates will be trained in client products to give end to end resolutions on usual technical issues raised.

• Candidates will be receiving, prioritizing, documenting and actively resolving issues that arises out of our products in any contact center production environment.

• Job profile involves travel to Customer Site across the globe on need basis to perform any support related activities on Client Products.

• Must perform technical troubleshooting on our products implemented at customer site by taking a remote session (or) by coordinating with onsite engineer.

• May have to extend regular work timings (if required) while working on Support tasks assigned.

• Will report to the Support Lead.

Required Professional & Interpersonal Qualities:

• Any Graduate / BE / BTech /MCA.

• Exceptional ability to build and manage relationships and expectations with stakeholders, supporting organizations, and peers.

• Excellent communication, management, negotiation, and organization skills with the ability to communicate at executive levels of the organization.

• Working according to target market time zone a must. Excellent verbal, written and effective communication skills.

• Demonstrated ability to achieve stretch goals in a highly innovative and fast paced environment.

• Effective time-management, organizational and prioritization skills.

• Strong sense of responsibility, accountability and passion about quality of work, desire to learn and take ownership.

Responsibilities:

• Provide tier-3 technical support for robotic systems, including hardware, software, and firmware components.
• Diagnose and resolve technical issues reported by customers, collaborating with the technical team to escalate and address complex problems.
• Document and report recurring issues to the Technical team to support continuous improvement and product development.
• Facilitate knowledge transfer sessions, training, and technical briefings to empower the Customer Success team in providing top-tier support to customers.
• Participate in testing and validation of new robotic systems and updates, providing critical feedback to ensure customer needs and experiences are addressed.
• Maintain detailed records of technical issues, resolutions, and feedback from customers and the Customer Success team.
• Develop and update technical documentation, user manuals, and support guides to assist the Customer Success team and customers in effectively utilizing robotic systems.

Requirements:

• Bachelor’s degree in Robotics, Electrical Engineering, Mechanical Engineering, Computer Science, or a related field.
• 2+ years of experience in technical support
• Excellent problem-solving skills with the ability to diagnose and resolve complex technical issues.
• Strong communication and interpersonal skills, with the ability to effectively bridge gaps between technical and non-technical teams.
• This position may require occasional travel to customer sites.
• Good English communication skills (verbal and written).

Job Scope:

1. Manage cases filed in the General Division through reviewing, analysing and identifying issues with, processing and monitoring filings and other documents in accordance with the applicable legislation, rules, practice directions, standard operating procedures and policies;
2. Draft reports, notices and correspondence to, and liaise with, internal stakeholders, lawyers, self-represented persons and other external agencies to facilitate the efficient disposal of cases;
3. Upload the correspondences/emails/documents sent in the respective case files in the case management system;
4. Update case-related information in the case management system; and
5. Perform other administrative duties relating to case management and fixing of hearings.

Requirements:

• At least 4 years of relevant working experience
• Able to handle high volume of work independently
• Able to interact across relevant stakeholders within the organization
• Good communication skills (both verbal and written)
• Keen for continuous learning and obtaining new knowledge

Salary: $3600 to $4800/month (depends on experience)

Location: Clarke Quay

Contract Period: Feb to April 2025 (3 months)

EA License No: 96C4864

Reg. No.: R24121728 EUNICE WOO JING QI

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

1. Installing and configuring computer hardware, software, systems, networks, printers and scanners
2. Responding in a timely manner to service issues and requests in token based or maintenance support based
3. Providing technical support across the company (onsite or remote)
4. Troubleshooting Level-1 cases and escalate if needed
5. Liaising with vendors for maintenance service
6. Onsite deploy network / system projects
7. Other ad hoc duties assigned

Job requirements

1. Higher Diploma or higher in IT/Network/Communication related subject
2. Good working attitude
3. Related experience in IT/Network/Communication industry
4. As most of our clients are China and Hong Kong-based companies and the company's headquarters is in Hong Kong, candidates will need to frequently communicate and coordinate with the headquarters and Mandarin speaking clients to execute/report projects by using English and Mandarin proficiently.

Deliver expert support and comprehensive administration of the Microsoft 365 cloud environment, ensuring a secure and reliable infrastructure.

Key Responsibilities:

• Independently research, design, implement, and manage Microsoft 365 solutions for the organization.
• Oversee the Microsoft 365 environment, maintaining optimal availability, reliability, and performance.
• Continuously monitor system health; review, analyze, and test system performance.
• Conduct annual refresh for hardware, including endpoint devices and network equipment.
• Provide regular updates, perform backups, and restore data as needed.
• Work with internal teams to enhance functionality and improve user experience.
• Facilitate onboarding and offboarding processes for new hires and leavers.
• Document system configurations, processes, and create IT user guides.
• Deliver high-level support, working with internal teams and external vendors to resolve both onsite and offsite issues (including vessel support).
• Travel internationally to support vessel IT systems when vendors are unable to resolve issues remotely.
• Serve as the IT procurement officer, managing vendor relationships with excellent vendor management skills.
• Track and manage billing and subscriptions for SaaS applications and Microsoft 365.
• Maintain an inventory of IT hardware and software assets.
• Perform daily, monthly, and annual IT operational checks.

Requirements:

• Minimum 1 year of experience managing and administering Microsoft 365 environments.
• Over 2 years of experience as L1 support in a mid- to large-sized enterprise.
• Strong skills in customer service, communication, and problem-solving.
• Able to work independently as well as collaboratively in a team.
• Familiarity with networking and firewall configurations is a plus, though not mandatory.

Responsibilities

• Provide customer service and administrative support to customers and the In-charge at showflats (project launches at different locations).
• Attend to customers and agents' enquiries at showflats.
• Process documentations pertaining to sales and purchase of properties.
• Check and verify details and records of buyers.
• Perform data entry of buyers' particulars using our in-house system.
• Handover to the In-Charge after completion of project launches.
• Perform general administrative duties such as data entry and filings.
• Perform any other ad hoc duties as and when assigned.

Requirements

• Diploma / ITE / GCE 'O' level.
• Working experience in the Administrative field.
• Candidates who have working experience in Customer Service from the hospitality industry such as aviation, hotel, retail, food and beverage will be considered favorably as the job role involves serving our customers at showflats.
• Proficient in MS Office applications (Word and Excel).
• Good interpersonal and communication skills.
• Must be able to work in a fast-paced environment.
• Must be willing and able to work on weekends and public holidays. *Note: There is overtime payment for such work arrangement.

Other Information

• Working Location : Showflats (various locations)
• 5-day work week (3 days on weekdays + 2 days on Saturday and Sunday)
• Working Hours: Different operating hours at showflats (must be prepared to work long hours when there are project launches / events at showflats)

Benefits

• Conducive Work Environment
• On-The-Job Training provided
• Opportunities For Growth and Progression
• Dress Code : Smart Casual
• Annual Leave up to 21 days.
• Festive Leave up to 3 days
• Work From Home Leave
• Birthday Leave and Voucher
• Volunteer Leave
• Medical and Insurance Benefit

Interested candidates are invited to submit a comprehensive resume, stating the expected salary and date of availability via MyCareersFuture portal.

We regret that only shortlisted candidates will be notified.

Responsibilities

• Providing secretarial and admin support to the Managing Director and admin department
• Maintain and update the Managing Director’s calendar, ensuring efficient scheduling of meetings.
• Handle sensitive and maintain confidentiality regarding work, and personal matters with professionalism and discretion.
• Maintain in-house computers and company’s website.
• Other ad-hoc duties assigned by management.

Requirements:

• Diploma / Degree in any field
• Tech-savvy experience and basic IT knowledge in computer
• Strong interpersonal skills
• Ability to multitask and organization skills
• Knowledge of stocks and investment will be added advantage.

Attractive salary and benefits with work life balance will be offered to right candidate

Working Hour – 5 days week

Location : Bishan

Interested applicants, please send detailed resume with photo together with current and expected salary to: Email: [email protected]

Purpose and Scope

Our Client is embarking on a major transformation journey that focused on improving value, deepen market presence, and capture product innovation and growth. At the core of this transformation is the Company’s Digital business aiming to further strengthen its leadership position through the modernization and innovation of its technology capability. The candidate will be responsible for all end user computing support and delivery of group defined solutions.

Role and Responsibilities

• Provide assistance, knowledge and user support in all aspects of IT to ensure the company business gets maximum benefit from IT systems

• Technical support to Desktop, Local Area Network (LAN\WiFi) and all business applications.

• Perform system changes and developments to any of company systems and applications to agreed standards and timescales.

• Install standard business desktop/laptop Images to an agreed standard.

• Configure and install appropriate hardware/software to the user’s desktop in a professional manner and timescale in order to meet business needs.

• Provide basic hardware/software configuration, fault finding and problem resolution.

• Conduct routine maintenance, monitoring and administration on IT systems, hardware, network, and business applications.

• Provide video and audio-conferencing system support to end users

• Supporting D&T projects/initiatives

• Liaise with external support organisations to ensure their service meets company business requirements e.g. Service Desk, Telecoms provision and support.

• Answer technical queries and meet operational service levels

• Ensure own work satisfies quality requirements and is documented to departmental standards with all associated databases updated.

• Work as a team member and share knowledge with colleagues.

• Work to agreed personal development plans to broaden the skill range available for all systems and application areas.

• Generate KPI’s and reports to publicise and share details on the IT service and IT activities.

• Provide user training, hints and tips and other user assistance as required on company’s systems and applications.

• Provide purchasing advice to and purchase IT equipment on behalf of the business, place orders and manage the stock of IT equipment and spares.

• Be available to support the business during ‘out of core hour’ working time.

• Overall management and delivery of Unified Communication, Telephony, Audio Visual and Video Conferencing products/solutions.

• Proactively supports and operates solutions and takes measures to enhance processes and improve service delivery.

• Monitoring of Unified Communication, Telephony, Audio Visual and Video Conferencing Infrastructure to ensure optimal service delivery.

• Support local and overseas\remote offices Unified Communication, Telephony, Audio Visual and Video Conferencing infrastructure.

• Manage incidents and requests from customers.

• Administration and patching of Unified Communication, Telephony, Audio Visual and Video Conferencing products/solutions.

Job requirements

• A sound range of IT skills, which need to be kept up to date in line with IT developments in the business.

• Have a basic understanding of the desktop and LAN\WiFi\WAN technical domains, involving familiarity with a wide range of environmental components and support tools.

• Good knowledge of computer hardware, Windows and Mac operating systems, and software applications

• Good understanding of mobile / smart devices, Android, and iOS

• Good working knowledge of video conferencing platforms, Zoom, BlueJeans, Skype for Business

• Good working knowledge and experience in managing Office365 and Azure

• To demonstrate the ability to acquire and apply new technical knowledge, be able to work without close supervision.

• Work to high professional and personal standards in a disciplined manner to agreed standards and procedures and maintain appropriate databases and documentation

• The ability to work within a complex technical environment and able to perform tasks and resolve problems on a variety of systems and applications

• The ability to work within a team and be willing to share learning and to learn from others.

• Possession of good verbal and written communication skills.

• Maintain good personal skills and an ability to cope with potential conflict.

Qualifications and Experience

• IT / engineer related diploma from polytechnic or degree from university

• Microsoft Certified Systems Engineer (MCSE) or a COMPTIA certification would be beneficial.

• ITIL Foundation V3 would be beneficial

• Thoroughness for investigating and monitoring systems and tenacity for resolving the root cause of problems.

• Familiarity with professional development standards

• Thorough knowledge of IT products and the marketplace

• Maintaining a good network of contacts within IT and within the business

• It is beneficial to have experience in the following technical support areas – Windows operating systems, LAN / WiFi / WAN, Office 365, Office products Outlook, Internet Web Browsers, Skype, Zoom, BlueJeans messaging and conferencing.

• Preferably has background and knowledge in IP-based Unified Communication, Telephony, Audio Visual and Video Conferencing technology

• Technical working knowledge of on premise and/or hosted contact center solutions, features, and capabilities, IVR and common business call flow.

JOB OVERVIEW

We are looking for a Technical Support Programmer who is passionate and responsible to join our Car Park Technical Support team. The candidate should be someone who enjoys challenges, hands-on work and problem-solving. We identify and nurture "best-fit candidates" that are we believe can grow alongside the company.

DUTIES & RESPONSIBLITIES

· To upkeep and perform system maintenance of security and parking systems, and provide day-to-day system/technical support to users on all system related enquiries.

· Assist in resolving software related technical issues with customers, contractors and vendors.

· Able to provide necessary training to teammates and end-users.

· Assist in project implementation and enhancement work of security and car park systems including preparation and updating of application software.

· Work closely with the Field Support and Customer Support team both onsite and remotely.

QUALIFICATIONS AND REQUIREMENTS

· Bachelor’s degree in Computer Science/Engineering or related field with a minimum of 2 years relevant working experience preferred.

· Degrees from related fields and experienced candidates will also be considered.

· Must have proven experience with C#, Visual Studio, IIS, SQL, web services, CSS, AJAX, Javascript, XML etc.

· Strong understanding of SQL databases, writing and optimizing queries.

· Good and positive working attitude

· Willing to learn and pick up new skills.

· Able to handle pressure and work with tight deadlines.

· Able to work well individually and in a team.

· Self motivated, with a sense of ownership

The Sales Admin Executive will be responsible for providing administrative support to the sales team and ensuring timely and accurate processing of sales orders. The candidate should have experience working with SAP.

Key Responsibilities:

• Process sales orders in a timely and accurate manner, ensuring all orders are fulfilled in accordance with customer requirements.
• Work closely with the sales team to provide administrative support, including preparing quotations, proposals and invoices.
• Coordinate with logistics and warehouse teams to ensure timely delivery of goods to customers.
• Maintain accurate records of all sales transactions and ensure data integrity in SAP.
• Generate reports and analyze sales data to provide insights to the management team.

Requirements:

• At least 3 years of experience in a sales administration or similar role.
• Strong proficiency in SAP.
• Excellent organizational and time-management skills.
• Strong analytical and problem-solving skills.
• Ability to work independently as well as part of a team.
• Excellent communication and interpersonal skills.

Job Overview

To process Customer’s Purchase Orders via internal systems and manage Customer queries.

Roles & Responsibilities

· Processing Customer Purchase Orders via In-House ERP systems.

· Customer interface for production requirement and progress reporting.

· Handle administrative functions relating to customer’s repair orders.

· Update Contract Summary Database (Creation, Ad-hoc for Customers and Aircraft Type)

· Providing timely response to customer Commercial queries via phone/email.

· To provide monthly open order reports and delivery reports to customers.

· To advise customer on rotable or replacement parts to complete build on time.

· To provide support to Customer Support Managers/Directors.

· Coordinating Working Party or Tool Loan request with the Technical Team based on Customers’ requirements.

· To provide contract/agreements to customers for Landing Gear Loan on AOG basis.

· Invoicing Customers for working party/ tool loans/ Landing Gear loans.

· Backup to other Commercial Customer Service Executive.

· Facilitate and coordinate site visits/table inspections for workshop.

· Feedback and follow up on Customer Warranties.

· Contribute to Process improvements.

Job Requirements

· Diploma in Business Administration/Logistics/Supply Chain Management or any other related disciplines.

Job Description

• Skilled helpdesk support engineer with good problem solving and troubleshooting skills.
• Diploma is CS or IT related min 2 years experience
• ⁠At least 2 years IT support experience
• Carry out simple reporting and help desk data analytics
• Proficient in Personal Desktop, browsers and MS office suite
• ⁠Positive work attitude is key and strong customer etiquette.

EA Number: 11C4879

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

Job Description

Our Business Customer Support team collaborates and works closely with Business Development, Compliance, Customer Support, Engineering, Customer On-boarding, Operations and other product teams in order to make sure that Wise's business customers are provided with the best experience, solutions, and support.

Your mission:

• Communicating with Wise's business customers and helping them over the phone and via email whilst forming valuable, long-lasting relationships.
• Collaborating internally with operational and product teams to make sure that we are providing the best service and custom solutions for our business customers.

The role will give you the opportunity to:

• Be a Problem Solver: With a customers-first mindset and empathy, enable a smooth customer experience for our business customers
• Go above and beyond the call of duty: Work with less supervision and solve complex problems by working with other teams
• Grow through mentoring and side projects with other teams, developing your skills and figuring out how to have a big impact on our customers
• Work with Empowerment - At Wise you get in what you put out so you’ll need to take the initiative when it comes to your career progression

Qualifications

About you:

• Hold a Singaporean citizenship or permanent residency (please note we cannot support Visas for this role)
• You have at least 2 years of Customer Support experience
• You ideally have previous B2B customer support experience preferably in banking, internet, tech, and telecommunication industries, or international customer care centres
• Previous experience in Customer Success, B2B Business Development or B2B sales is ideal
• Your verbal and written English skills are excellent - Phone, emails, (and potentially) chat contacts are the main responsibility for this role, so clear communication in English is key, and we'll be evaluating yours all the way from your application through the end of the process
• You’re flexible. Open to working days, evenings, public holidays, and weekend shifts. While your scheduling preferences are taken into consideration, the requirements can change based on our customers needs, so we can’t guarantee you your preferred shift and shifts can change over time
• You’re organized. You’re methodical in your approach, with a solution-oriented mindset and the ability to multitask. Your lead will help you develop and remove blockers if they can, but they won’t stand over your shoulder, trusting you with the empowerment to meet and exceed your performance metrics and also deliver a great customer experience
• You’re cool under pressure. You take charge in challenging situations and you keep your composure if things get tense – a fast-paced, ever-changing environment is where you thrive
• You’re a team-player. You’re straight up and honest. You’re able to own up to your mistakes and you follow through when you say you will. Most importantly – you understand that having a great working culture is everyone’s responsibility, so you treat everyone with respect, you always give a helping hand, and you let our values guide you
• You’re growth-oriented. You understand that an open feedback culture is there to help you grow. You crave information and love learning new things. You challenge ideas, not people. You see every challenge as a learning opportunity and you’re adaptable, learning new systems and processes quickly
• You’re quick behind the keyboard, with a typing speed of at least 30 words-per-minute
• You hustle. And hard.

PS! If you're interested in the position, please apply by submitting your CV in English, and answering the application questions.

Additional information

Compensation:

SGD 3,950/month (Fixed) + RSUs

For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.

JOB OVERVIEW

We are looking for a Technical Support Programmer who is passionate and responsible to join our Car Park Technical Support team. The candidate should be someone who enjoys challenges, hands-on work and problem-solving. We identify and nurture "best-fit candidates" that are we believe can grow alongside the company.

DUTIES & RESPONSIBLITIES

· To upkeep and perform system maintenance of security and parking systems, and provide day-to-day system/technical support to users on all system related enquiries.

· Assist in resolving software related technical issues with customers, contractors and vendors.

· Able to provide necessary training to teammates and end-users.

· Assist in project implementation and enhancement work of security and car park systems including preparation and updating of application software.

· Work closely with the Field Support and Customer Support team both onsite and remotely.

QUALIFICATIONS AND REQUIREMENTS

· Bachelor’s degree in Computer Science/Engineering or related field with a minimum of 2 years relevant working experience preferred.

· Degrees from related fields and experienced candidates will also be considered.

· Must have proven experience with C#, Visual Studio, IIS, SQL, web services, CSS, AJAX, Javascript, XML etc.

· Strong understanding of SQL databases, writing and optimizing queries.

· Good and positive working attitude

· Willing to learn and pick up new skills.

· Able to handle pressure and work with tight deadlines.

· Able to work well individually and in a team.

· Self motivated, with a sense of ownership

Responsibilities:

• Same as Associate Consultant, but with more responsibility for troubleshooting and resolving technical issues across multiple teams.
• Take a lead role in managing security and access control measures for both test and production environments.
• Oversee and guide incident and change management workflows, ensuring SLA compliance.
• Develop preventive measures to minimize downtime and human error through process automation and monitoring improvements.
• Lead efforts to implement full-stack monitoring and identify areas for continuous improvement.
• Produce comprehensive reports on system performance, incident handling, and improvement efforts for stakeholders and senior management.
• Provide mentorship and guidance to junior team members and ensure they are aligned with the team’s objectives and best practices.

Experience and Skills Needed:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Proven experience in an Operations Engineer role, with at least 2 years of experience in the field.
• Experience with security and access control measures for test and production environments.
• Knowledge of cloud infrastructure management and services (AWS, Azure, Google Cloud).
• Hands-on experience with scripting tools (e.g., Terraform, Ansible) and familiarity with monitoring tools.
• Strong problem-solving abilities, able to approach issues creatively and resourcefully.
• Excellent communication skills and the ability to work in a collaborative environment.

Job Description

• Industry/ Organization Type: Electrical Equipment Manufacturer/ Production
• Position Title: Technical Support Engineer
• Working Location: Ubi
• Working Hours: Monday to Friday, 8.30 am – 5.30 pm; Saturday 8.30 am – 12.30 pm
• Salary Package: Up to $5,000 + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Provide technical support to customers for UPS, DC Systems, and Battery installations, commissions, repairs, and maintenance.
• Coordinate with end-users on-site to ensure smooth installation, commissioning, and maintenance activities.
• Collaborate with customers and engineers to ensure safe execution of site work.
• Deliver training to customers on the startup and operation of UPS and DC Systems.
• Monitor and follow up on maintenance contracts to ensure work is completed promptly.

APPLY NOW!!!

• Minimum Diploma in Electrical/ Electronics Engineering or its equivalent.
• At least 3 years of relevant experience in the UPS and DC power industry.
• Willing to travel across Asia on short notice.
• Immediate availability and own transport required.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #69101 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Job Description

• Industry/ Organization Type: Electrical Equipment Manufacturer/ Production
• Position Title: Technical Support Engineer
• Working Location: Ubi
• Working Hours: Monday to Friday, 8.30 am – 5.30 pm; Saturday 8.30 am – 12.30 pm
• Salary Package: Up to $5,000 + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Provide technical support to customers for UPS, DC Systems, and Battery installations, commissions, repairs, and maintenance.
• Coordinate with end-users on-site to ensure smooth installation, commissioning, and maintenance activities.
• Collaborate with customers and engineers to ensure safe execution of site work.
• Deliver training to customers on the startup and operation of UPS and DC Systems.
• Monitor and follow up on maintenance contracts to ensure work is completed promptly.

APPLY NOW!!!

• Minimum Diploma in Electrical/ Electronics Engineering or its equivalent.
• At least 3 years of relevant experience in the UPS and DC power industry.
• Willing to travel across Asia on short notice.
• Immediate availability and own transport required.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #69101 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

You will be responsible to ensure day to day financial transactions, including verifying, classifying, computing, posting and checking all accounting related entries submitted by stakeholders are accurate in the system.

This role will act as the intermediaries between other internal departments within the organization and also liaise with external parties with regards to accounting related matters.

ACCOUNTS RECEIVABLE

1.    AR Retail Sales, Collection & Reconciliation

2.    AR Non-Retail / Non-Trade, Collection & Reconciliation

3.    Bank Statement Reconciliation & Reporting

4.    Back-End Collection Creation & Refund Processing

FINANCE SUPPORT & REPORTING

1.    Bank Related Support & Liaison

2.    General Insurance Coverage

3.    Payment Terminals Arrangement & Follow-up

4.    Liaise with Company Secretary

5.    Liaise with Singapore Department of Statistics

6.    Ad Hoc Tasks/Projects assigned

1. Polytechnic Diploma or Degree in Accounting / ACCA

2. 1-3 years’ experience in related AR / AP / GL Accounting functions

3. Fresh Diploma or Degree Graduates may apply

4. Meticulous and analytical

5. Business acumen & Finance savvy

6. Detail oriented and able to work in a fast-paced environment

7. Intermediate or advance level competency in MS Excel

• We offer attractive salary packages that commensurate with relevant work experience
• Annual Leave from 14 days to 18 days
• Medical Outpatient insurance coverage
• Group Hospitalization and Surgery insurance coverage
• Group Dental insurance coverage
• Performance bonuses subject to company's and individual's performances