Responsibilities

• Responsible for the daily IT Operations for application systems to ensure high availability
• Provide technical expertise to facilitate investigation of technical issues.
• Attend to user tickets within defined SLA
• Perform incident investigation and root cause analysis in collaboration with other application teams.
• Facilitate meetings with stakeholders. Manage coordination at a local and international level with users where required
• Prepare implementation plans and upgrading schedules for application
• Coordinate with Application Development team to successfully deploy software releases in Production environments
• Participate in knowledge sharing within the team

Requirements

• Overall experience of at least 2 years in IT. Experience in banking domain will be an advantage.
• Fresh Polytechnic graduates with IT certificate are welcome to apply
• Technical knowledge of Unix/Linux & Databases
• Knowledge of SQL and Shell scripting will be an advantage
• Able to work in shifts
• Must have an aptitude to learn & should be meticulous
• Clear communication skills; both written and oral

Team Summary

The Client Services team provides industry-leading operational support to Visa’s clients around the world. With our deep knowledge and expertise, we bring the voice of the customer into the design, development, and successful deployment of Visa products and services. We are trusted partners to Visa’s clients, providing expertise to support and successfully grow their business.

Client Contract Management (CCM) team supports Visa’s global strategy by managing the governance and contracting process of client contracts (from draft development and negotiation through to securing internal approvals, execution, auditing and reporting).

What a Contract Analyst, Client Contract Management does at Visa:

This role is an individual contributor within the AP CCM team based in Singapore office. The ideal candidate will be self-directed, analytical and a strategic thinker.

• Serve as the key CCM contract owner for the assigned markets in managing and facilitating client contract administration process which includes reviewing and processing contract requests, contract drafting, stakeholders’ approvals, contract issuance, and execution within agreed Service-Level Objectives (SLOs).
• Liaise with various stakeholders including Account Executives, Products, Legal, Finance, Audit etc to ensure that contracts are developed and approved consistently and promptly in accordance with relevant policies and procedures.
• Manage post-contract administration activities including and not limited to distribution of contract information to all necessary stakeholders, handling of hardcopies, contracts filing, database management, audit enquiries, and other post-execution activities.
• Maintain accurate and timely records and documents associated with all contracts for management reporting, capacity planning, as well as for audit purpose.
• Identify and implement process improvements for assigned markets and / or contract types, and provide value-add services to our stakeholders and business partners.
• Participate in special assignments and providing ad-hoc support and reporting as required, including but not limited to supporting other regions’ colleagues as needed.

Why this is important to Visa

The Contract Analyst is a subject matter expert in managing and administering client contracting process, from contract drafting request through to executed contract distribution, by working with various stakeholders of all levels. Subjected to audit reviews, Contract Analyst, as part of CCM team, ensures designated contracts are aligned with business processes and controls established by various Visa corporate policies and compliant with industry-specific rules and regulations, while continually looking for opportunities to optimize such process and controls.

Projects you will be a part of:

As part of the CCM team, you will get the opportunity to work on strategically important projects for Visa in addition to the core responsibilities of a Contract Analyst. This includes, but not limited to:

• Collaborating with our stakeholders including other region CCM colleagues, Legal, Finance, Sales, Products, Client Services etc, continuously looking for opportunities to optimize CCM processes and workflow to drive process improvements and efficiency;
• Participate in special assignments and providing ad-hoc support and reporting as required, including supporting other regions’ colleagues as needed.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Senior Functional Business Analyst to join the AML Uplift program to support QR Management, BAU activities and various new initiatives within the bank which undergoing a large transformation change.

1. Accountable for overall project business requirements elicitation

2. Driving business discussions and managing the project scope

3. Senior stakeholder management and leadership updates

4. Support the project delivery phases especially during Analysis and design and test phases.

Key skills required:

• Should have good communication skills and capability to drive senior stakeholders with minimal supervision.
• Should have experience in AML, KYC, compliance domain and data analytics.
• Experience in AI/ML and workflow applications is good to have

Details of the Division and Team:

Deutsche Bank’s Private Banking business is one of the largest wealth managers worldwide. We offer our clients a broad range of traditional and alternative investment solutions, as well as comprehensive advice on all aspects of Wealth Management.

As a trusted partner of wealthy individuals and entrepreneurs, family offices and foundations, we create lasting value for clients. We specialize in developing bespoke solutions for our clients around the world, for instance wealth planning across successive generations and international borders, asset management with individual risk management, loans and deposits.

What we will offer you:

A healthy, engaged and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center.

You can expect:

• Flexible benefits plan including virtual doctor consultation services
• Comprehensive leave benefits
• Gender Neutral Parental Leave
• Flexible working arrangements
• 21 days of annual paid leave, plus public holiday & Flexible Working Arrangement

Your key responsibilities:

• Responsible for ensuring KYC (Know Your Client) reviews are in line with regulatory standards.
• Review existing client profiles to ensure Source of Wealth corroboration, review of corporate structures and performance of beneficial ownership drilldown.
• Assessment of money laundering, fraud, reputational risk, and sanctions risk factors on client accounts.
• Perform screening and relevant alert adjudication.
• Work in partnership with Front Office and Anti Money Laundering colleagues to ensure files are completed in a timely manner and with high quality.

Your skills and experience:

• Minimum 2 years experience in KYC or AML.
• Experience in Source of Wealth (SOW) review
• Degree majoring in Banking, Accountancy or Business Administration or related discipline
• Good stakeholder management skills.
• Strong time management, organizational, planning and follow-up skills.
• Able to multi-task effectively.
• Willing to learn and take on additional challenges
• Good team player
• Pro-active and able to work under pressure
• Fluent in the English language
• Good communication skills (oral and written) and interpersonal skills
• Good knowledge of Microsoft Suites – Word, Excel, PowerPoint

Role is required to be performed on-site at One Raffles Quay office. Relevant vaccination requirements may apply.

How we’ll support you:

• Flexible working to assist you balance your personal priorities
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs
• Training and development to help you excel in your career

About us and our teams:

Deutsche Bank is the leading German bank with strong European roots and a global network. click here to see what we do.

Deutsche Bank & Diversity

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.

Associate System Engineer / System Engineer (2 years contract renewable)

5 days, 8.30am- 5.50pm

Salary: $2800- $3000 (AE), $3500 (System engineer) + Allowance

Location: East, and clients site whenever required

Job scope:

• To provide support on maintenance project.
• Handle system administration, network support, implementation, troubleshooting in Windows / Linux / Unix.
• Hands on experience in managing LAN / WAN / Routers / Switches / DNS / VPN and Firewall is preferred.

Requirements:

• At least a Diploma in Engineering (Electrical/Electronic), Computer Science/Information Technology or equivalent.
• Must have at least 1-2 years of Server experience
• Able to work on scheduled standby on rotating weeks

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Requirement:

-Diploma or Bachelor’s degree in Electronis, IT Business system, IT hardware or Industrial Equipments.

-2-3 years relevant sales experience.

-Experience in Channel & project sales an added advantage

-Must have good business acumen

-Good communication and interpersonal skills are essential.

Responsibilities:

-Responsible for Sales target set for the business.

-Perform daily sales activities for prospecting calls, appointments, presentations, proposals and closes.

-Maintain contact with all clients in the market area to ensure high levels of clients' satisfaction.

-Keep abreast of product applications, market conditions, competitive activities and industry trends.

Responsibilities:

Under minimal direction, formulate and define system scope and objectives based on both user needs and a good understanding of information technology, business processes, and industry requirements.
Act as a liaison between client and technical solutions/ support groups, using advanced communication skills to elicit, document, analyze and validate client requirements.
Apply extensive knowledge of the client's business and industry to develop requirements specifications.
Document requirements and translate into proper system requirements specifications using high-maturity methods, processes and tools.
Develop visualization, user experience and configuration elements of solution design.
Execute and coordinate requirements management and change management processes.
Develop and maintain internal and external relationships to support management of scope and expectations.
Participate in proposals, feasibility studies, implementations, and new business development.
Operates as a team member and as a team leader. Advise on methods to improve business processes.
Consider the business implications of the application of technology to the current and future business environment.
Develop and execute acceptance test plans and test cases.
May lead the training of clients and peers.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd
• RCB No. 200007268E • EA License No. 01C4394
• <R21100074> <Cheryl Thng Wei Lin>

About the Role

We are seeking a skilled and dynamic Business Analyst to join our team, focusing on front-office post-trade systems and Calypso platform-related enhancements. This role is integral to driving system improvements, resolving issues, and ensuring seamless operations across the trade lifecycle. The ideal candidate will have hands-on experience in financial systems, a solid understanding of financial assets, and a proven track record in AGILE methodologies. If you excel at analyzing business needs, proposing robust solutions, and coordinating with cross-functional teams, this position offers a challenging and rewarding career opportunity.

Key Responsibilities

1. Requirement Analysis & Solution Design:Analyze business requirements for system enhancements and propose effective solutions.
   Collaborate with stakeholders to ensure alignment with business objectives and technical feasibility.
   
2. Incident and Request Management:Manage and resolve incidents, requests, and issues related to front-office post-trade systems and Calypso platforms.
   Troubleshoot, identify, and fix bugs or system inefficiencies to minimize operational disruptions.
   
3. Testing & Validation:Coordinate and conduct user acceptance tests (UAT) to validate the functionality of system enhancements.
   Ensure thorough testing processes and adherence to quality standards.
   
4. Collaboration & Communication:Work closely with cross-functional teams, including developers, testers, and end-users, to deliver seamless solutions.
   Act as a bridge between business stakeholders and technical teams, ensuring clear and effective communication.

Qualifications and Skills

• Technical Expertise:Experience with front-office post-trade systems and/or Calypso platforms is mandatory.
  Strong understanding of financial assets (e.g., derivatives, fixed income, equities) and the trade lifecycle.
  
• Methodologies & Tools:Proven track record of working within AGILE frameworks, including sprints, user stories, and iterative delivery.
  Familiarity with issue-tracking and project management tools such as JIRA or similar.
  
• Problem-Solving:Analytical mindset with the ability to troubleshoot and fix complex system issues efficiently.
  
• Soft Skills:Excellent communication and interpersonal skills for effective stakeholder management.
  Strong organizational and time-management skills to handle multiple priorities.
  

Preferred Qualifications

• Degree in Information Technology or an IT-related field.
• Experience in financial services or a similar industry.
• Prior involvement in large-scale system implementations or upgrades.
• Certification in AGILE (e.g., Certified ScrumMaster) or Business Analysis (e.g., CBAP).

Responsibilities

• Prepare comprehensive reports and presentations on current and prospective investments, including valuation assessments and performance analysis.
• Oversee the preparation of Management Accounts and Financial Statements, ensuring compliance with statutory requirements both locally and globally.
• Provide support for investment activities, focusing on financial products such as public equities and real estate investments.
• Act as the main liaison with tax service providers to ensure compliance with jurisdiction-specific tax regulations, primarily in Singapore and the United States.
• Facilitate trade executions and maintain relationships with private and retail bankers for investment activities in key markets.
• Stay informed about financial markets and trends, with a strong understanding of private and public market dynamics.
• Undertake ad-hoc project management responsibilities to support the team’s operational and strategic goals.
• Collaborate with cross-functional teams to enhance analytical insights, improve reporting capabilities, and support decision-making processes.

Requirements:

• A minimum of 2 years of professional experience within the finance or investment industry, preferably in asset and wealth management.
• Hands-on experience with the U.S. stock and property markets, demonstrating strong market understanding.
• Advanced proficiency in Microsoft Office, particularly Excel and Word, for analytical and reporting purposes.
• Strong analytical acumen with excellent organizational, teamwork, and communication skills, alongside full fluency in English.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: QWVWX9R9

Job Responsibilities:

• Develop and maintain good working relationships with key stakeholders both within MUFG and externally.
• Collaborate effectively with branch, regional and global colleagues to support the implementation of global and regional Reward policies and processes.
• Support the delivery of the annual performance and rewards cycle, including systems testing, data analysis / validation, reporting and program delivery across the region.
• Perform big data analysis to generate insights and support decision making, ensuring accuracy and consistency in reporting
• Prepare and maintain regular and ad-hoc reports for key stakeholders, ensuring timely and accurate delivery
• Work closely with internal teams to support project timelines, deliverables and resolve queries related to performance and rewards
• Identify opportunities to streamline processes and improve efficiency in data management and reporting
• Adhere to all company policies as well as guidelines

Job Requirements:

• Degree Qualified
• Internship experience in Human Resources and comfortable to work with big data
• Experience in data analysis using MS Excel and VBA
• Experience in Powerpoint
• Meticulous and excellent attention to detail and ability to work with large datasets.
• Excellent communication and organisational skills, with the ability to multi-tasks and meet deadlines.
• A pro-active and team player, with a willingness to learn
• Team player and ability to work in matrix organisation

We regret to inform that only shortlisted candidates will be notified.

Job ID: 10068093

Key Responsibilities:

1. Provide insightful research reports on companies in the field of artificial intelligence.

2. Collect market data and establish financial valuation models for investment targets.

3. Monitor portfolio performance, rebalancing as needed to meet objectives.

4. Execute and maintain new investments.

5. Support business development, operations and marketing activities.

6. Liaise with banks and consultancy firms.

Requirements:

1. Bachelor’s degree or above, background in finance, science or engineering is preferred.

2. More than 2 years of related working experience.

3. Strong ability to read and write in English and Mandarin.

4. Strong analytical, financial modeling, and research skills.

5. Proficiency in financial tools and platforms (e.g., Bloomberg, Excel).

6. Ability to work independently and as part of a team.

Tencent Games was established in 2003. We are a leading global platform for game development, operations and publishing, and the largest online game community in China.

Tencent Games has developed and operated over 140 games. We provide cross-platform interactive entertainment experience for more than 800 million users in over 200 countries and regions around the world. Honor of Kings, PUBG MOBILE, and League of Legends, are some of our most popular titles around the world.

Meanwhile, we actively promote the development of esports industry, work with global partners to build an open, collaborative and symbiotic industrial ecology, and create high-quality digital life experiences for players.

Job Description

• Based the company's strategy and the international environment's changes, manage the international compliance strategy, coordinate and promote the process of Tencent Games' international product risk management, and continuously optimize critical points.
• Analyze and solve problems encountered in compliance work, and cooperate with relevant parties to promote the implementation of compliance strategies
• Drive construction of related systems and tools, and improve the efficiency of Tencent Games' international product assessment workflow.
• Advocate employee's product compliance awareness within the companies
• Provide corresponding decision-making support for management team.

Job Requirements

• Bachelor degree or above in business management, finance, mathematics, computer and relevant majors are preferred.
• Working experience in data privacy or data security is a must
• Excellent ability to work under pressure, able to influence and work with other departments to implement normalised compliance procedure.
• Excellent logical thinking ability, good at problem solving and proactive work attitude
• Excellent communication and coordination skills and execution capability, ability to handle multiple tasks
• Minimum years of relevant work experience, love games, prior experience in game project development or operation is a plus.
• Candidates with experiences in process management domain within Video Game Industry, or knowledge of international laws and policies are preferred
• Ability to use English and Chinese as working language to interact with stakeholders in China HQ and other regions.

System & Network Engineer

Working Location: Yio Chu Kang MRT

Working hours: 8.30am to 6.15pm, 5-days week

Salary Range: $4,500 - $6,000 + AWS + Variable bonus

Responsibilities

• Work closely with other domain specialist to design complex solutions
• Analyze business requirements to develop technical solutions and system design
• Generate solution design, project document and Bill of Material for customer requirement
• Conduct in-house evaluation and Proof of Concept trial with stakeholders
• Liaison with principal vendors to understand their products, solution and pricing
• Assist the project engineers during Technical Project implementation and conduct of training
• Handle system administration, network support, implementation, troubleshooting in Windows / Linux
• Perform network troubleshooting to isolate and diagnose network problems
• Upgrade network hardware and software components as required, while ensuring adherence to Cybersecurity Act, Cybersecurity Code of Practice(CCOP)
• Expected to address any ad hoc activities when needed by the technical team
• Document functional requirements / specifications documents for all the necessary systems pertaining the network designed or implemented and the necessary routing
• Be familiar with latest Networking trends and solutions available in the market
• Undertaking Vendor Certifications as required by company to maintain partnership status

Requirements

• Bachelor Degree or Diploma in computer science or related technical discipline
• At least 3-5 years’ experience in network design and planning
• Very comfortable Familiar with Microsoft Windows and in LINUX operating environment (Ubuntu, Red Hat, etc)
• Min. 3 years experience in complex project implementations;
• Strong understanding of cyber security, cryptography, security protocol, network security, TCP/IP networking.
• Strong understanding of Risk Management, Disaster Recovery, Business
• Continuity and IT Regulatory Compliance
• Experience in architecting or deploying Virtualization solutions for enterprises would be advantageous
• Understanding the on-premise / hybrid and cloud networking model
• Ability to work independently with minimal supervision.
• Hands on experience in installing hardware such as servers, network switch, cables, hubs, routers, and setting up required software environment / applications
• Solid CCTV and Audio / Video knowledge and experience
• Experience with IP communication technology such as IP PBX, video conference and network management system
• Possess certifications like CCNP Routing & Switching, CCNP Wireless, CISSP or equivalent on Networking and Security technologies would be an added advantage.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

• Working Location: AMK@Link (Yio Chu Kang MRT)
• Working hours: 8.30am to 6.15pm, 5-days week
• Salary Range: $4,500 - $6,000 + AWS + Variable bonus

Responsibilities:

• Work closely with other domain specialist to design complex solutions
• Analyze business requirements to develop technical solutions and system design
• Generate solution design, project document and Bill of Material for customer requirement
• Conduct in-house evaluation and Proof of Concept trial with stakeholders
• Liaison with principal vendors to understand their products, solution and pricing
• Assist the project engineers during Technical Project implementation and conduct of training
• Handle system administration, network support, implementation, troubleshooting in Windows / Linux
• Perform network troubleshooting to isolate and diagnose network problems
• Upgrade network hardware and software components as required, while ensuring adherence to Cybersecurity Act, Cybersecurity Code of Practice(CCOP)
• Expected to address any ad hoc activities when needed by the technical team
• Document functional requirements / specifications documents for all the necessary systems pertaining the network designed or implemented and the necessary routing
• Be familiar with latest Networking trends and solutions available in the market
• Undertaking Vendor Certifications as required by company to maintain partnership status

Requirements:

• Bachelor Degree or Diploma in computer science or related technical discipline
• At least 3-5 years’ experience in network design and planning
• Very comfortable Familiar with Microsoft Windows and in LINUX operating environment (Ubuntu, Red Hat, etc)
• Min. 3 years experience in complex project implementations;
• Strong understanding of cyber security, cryptography, security protocol, network security, TCP/IP networking.
• Strong understanding of Risk Management, Disaster Recovery, Business
• Continuity and IT Regulatory Compliance
• Experience in architecting or deploying Virtualization solutions for enterprises would be advantageous
• Understanding the on-premise / hybrid and cloud networking model
• Ability to work independently with minimal supervision.
• Hands on experience in installing hardware such as servers, network switch, cables, hubs, routers, and setting up required software environment / applications
• Solid CCTV and Audio / Video knowledge and experience
• Experience with IP communication technology such as IP PBX, video conference and network management system
• Possess certifications like CCNP Routing & Switching, CCNP Wireless, CISSP or equivalent on Networking and Security technologies would be an added advantage.

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Junior Business Analyst (Workflow) - Banking

1-year renewable contract

We are seeking a junior Business Analyst (2-3 years of relevant exp) with expertise in process engineering and workflows to join our team. The successful candidate will play a crucial role in optimizing our banking processes, ensuring efficiency and compliance across our operations.

Key Responsibilities:

• Process Analysis:
• Conduct comprehensive analysis of existing banking processes to identify areas for improvement.
• Map current workflows related to banking operations, customer service, compliance, and risk management.
• Identify bottlenecks, redundancies, and inefficiencies in processes.
• Workflow Design:
• Design and document new workflows to enhance operational efficiency and customer satisfaction.
• Utilize process modeling tools to create visual representations of banking workflows.
• Requirements Gathering:
• Collaborate with stakeholders, including front-line staff, managers, and IT teams, to gather detailed requirements for process improvements.
• Translate banking business needs into clear, actionable requirements.
• Change Management:
• Develop and implement plans for process changes, ensuring minimal disruption to banking operations.
• Train staff and stakeholders on new workflows and processes to ensure smooth transitions.
• Compliance and Risk Management:
• Ensure that all redesigned processes comply with banking regulations and risk management protocols.
• Work closely with compliance and risk management teams to integrate regulatory requirements into workflows.
• Continuous Improvement:
• Monitor the performance of implemented changes and gather feedback from stakeholders.
• Continuously refine and improve processes based on performance metrics, feedback, and changes in banking regulations.
• Documentation and Reporting:
• Maintain comprehensive documentation of banking processes, workflows, and changes.
• Prepare reports on process performance, improvement initiatives, and compliance metrics.

Qualifications:

• Bachelor's degree in Business Administration, Finance, Industrial Engineering, Information Technology, or a related field.
• 1-2 years of experience as a Business Analyst, with a focus on process engineering and workflows in the banking sector.
• Proficiency in process modeling tools such as BPMN, Visio, or similar.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Experience with change management principles and methodologies.

Skills

• Process Modeling
• Requirements Gathering
• Business Requirements
• BPMN
• Data Architecture
• Modeling Tools
• Workflow Design
• Business Analysis
• Visio
• Communication

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Network Analyst - Event / Incident Management to support our client in Singapore which is a top global investment bank.

Job Description

Performs commoditized activities which may include monitoring, event management, service requests, and engineering. Technology Services Analysts II have foundational experience in network, systems, application, access requests, production support, or security engineering, and consistently work independently in performing activities.

Your background

This role is an entry level to multiple technology positions. The individual in this role will perform commoditized activities which may include event management, level 1 incident triage, and process and change maintenance and oversight. This individual will build foundational experience in networks, systems, and production support.

Shift and hours of work:

· Each shift will be 12hrs, alternate week’s Wed will be an off day.

· Shift Pattern A: Sun to Wed

· Shift Pattern B: Wed to Sat

What you can expect

The areas of focus for the Technical Analyst includes Event Management, Incident Management, and Level I triage of networking with a primary focus on network change oversight and stability. Network exposure will include (but not limited to) routing & switching, perimeter security, traffic management, content inspection infrastructure, and emerging technologies such as Software Defined Networking. Technical Analyst are expected to have a basic understanding of networking protocols with the ability to adopt new technologies and troubleshooting methodology (including the use of proactive and reactive tools). The work is always in alignment to the current and approved Network Services Standards, Incident and Problem Management Policies & Procedures, governance and management policies set forth by the firm.

This position will interface directly with internal stakeholders and external suppliers/providers, architecture, product engineering, product management, and business management. At times, they may interface with various levels of senior management. Strong communication and problem-solving skills are a must. The candidate must be able to work on their own and successfully in team settings in various sizes and locations. Adherence and use of standards, product sets, templates, systems, and artifacts are important to the success of the individual, the department, and the firm at large.

Required Skills:

· Basic understanding of Internet protocols and networks: WAN, LAN, TCP/IP, DNS, UDP, IPv4, IPv6, BGP, OSI layers 1-7

· Basic understanding of troubleshooting methodologies for networking problems

· Basic understanding of Network Automation tools and processes

· Self-starter/self-directed, organized and detail oriented

· Strong technical acumen and analytical skills

· Excellent client interfacing skills

· Good verbal and written communication skills

· Experience aligning actions to business impact and service restoral

· Demonstrates ownership: Is accountable and can hold others accountable (professionally)

· Ability to operate with colleagues across different time zones with a flexible approach to working hours (ability to work varied hours) to successfully interact and communicate on a global level

Desired Skills:

· 2 or more years’ experience in Networking-related disciplines within a design, implementation, or operations role

· Basic understanding of JIRA, Confluence, Agile framework & SCRUM ceremonies

· Relevant Industry certifications in Network Technologies

· Cloud or Software Defined Networks knowledge and experience

· Experience with SDN; Cisco ACI, VMware NSX, Arista CloudVision

· Experience with SDWAN, preferred if on CloudGenix (Palo Alto)

· Experience with automation tools such as Python, Ansible, YAML or Django, API calls (to ticketing systems and network devices), and frontend web development

· Experience working in an Agile environment

· Experience of working within Financial Services (Insurance, Banking, Investment banking)

· Experience with other network technologies

· Proxy/Threat Prevention, DDI, Load Balancing, and AAA

What you will do

· Operational support of network environments:

· Switching & Routing (underlay and overlay)

· Firewall, Traffic Management, Content Inspection, and DNS

· Identify service impact, interpret monitors, dashboards, traffic captures, and logs using:

· Splunk, SevOne, IBM Watson AI Ops, Wireshark, NetScout, and Gigamon

· Cisco Nexus / ACI, Arista CloudVision, VMware vSphere

· Operational Change Oversight

· Monitor Network Master Control Room and provide “Air Traffic Control” for all Network changes

· Provide reporting and communication of change activity, including incidents that may be related to change

· Facilitate escalation to NOC and Change leadership teams

· Identify possible production failure scenarios through eyes on glass monitoring of IT infrastructure Services

· React to the failure according to business impact, and communicates with management and technical escalation

· Initiate production support triage efforts for network infrastructure incidents, manage bridge line troubleshooting and appropriate team engagement, engage in technical research and troubleshooting, and escalate to next level of leadership as needed

· Provide status updates and technical detail for awareness communications, ensure accuracy of all communications sent, and ensure any necessary follow-ups are scheduled

· Responsible for data quality and completion of incident tickets, including ensuring all impacts are accurately recorded and documented in the system of record.

· Work ad-hoc reports and offline incidents at the direction of the senior team members or leadership

· Promote and enforce production governance during triage/testing and fix efforts, exercises judgment within defined procedures and practices to determine appropriate action.

Responsibilities
Perform the business support analyst role for a strategic project of medium complexity and
scale.
· Work closely with IT project team and internal stakeholders to ensure timely & successful
system delivery.
· Document business direction, structure, business processes and requirements.
· Interact internally to determine involvement, requirements, analysis and interfaces with the
users.
· Assist in the collection and consolidation and analyze required information and data.
· Participate in the definition, testing, training, implementation, and support of processes and
systems.
· Identify areas of potential business risk and communicate these to the business.
· Validate and report production errors to IT for resolution. Work with IT to ensure timely and
successful resolution of production errors.
· Writing, modifying and implementing efficient codes.
· Compilation of monthly report and minutes of meeting.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd
• RCB No. 200007268E • EA License No. 01C4394
• <R21100074> <Cheryl Thng Wei Lin>

Moomoo Financial Singapore Pte. Ltd. (Moomoo Singapore) is an advanced financial technology company transforming the investing experience by offering a digitalised brokerage and wealth management platform – moomoo. Moomoo enhances the user experience with market data, news, and powerful analytical tools. Moomoo also embeds an unique digitalised investment community to connect all users, investors, companies, analysts, media and key opinion leaders.

In Singapore, Moomoo Financial Singapore Pte. Ltd. (www.moomoo.com/sg) offers investment products for trading via the moomoo platform, and it is a capital markets services licence holder regulated by the Monetary Authority of Singapore (Licence No. CMS101000). In June 2022, Moomoo Singapore became the first digital brokerage to receive all five memberships from the SGX Group for the securities and derivatives markets.

Working at Moomoo, you will get

• Be a part of the world’s leading digital brokerage firm where growth and career development opportunities are endless.
• Enjoy a competitive total compensation package that truly values your skills and contributions.
• Comprehensive insurance coverage for employees and dependents to provide you a peace of mind
• Fun loving and diverse work environment that hosts various team-bonding programs and company events
• Business casual work attire everyday
• And Much More!: Discover even more perks and benefits as we take you through the hiring process!

Intern, Product Strategy & Business Intelligence Analyst (Data & Metrics Focused)

Be part of the Southeast-Asia (“SEA”) Business Solutions team that work on high-impact projects, providing strategy development and solutions design to formulate product strategy, prototype new products, and execute product expansion and improvement initiatives. As an intern, you will be involved in the following areas:

Responsibilities

• Analyse front end traffic to identify user behaviour patterns & identify conversion improvement areas
• Define and build dashboard for tracking of key user persona, business & front end metrics to provide actionable insights
• Conduct A/B test & leverage statistical methods to interpret test results
• Render research support on new products and verticals, focusing on gathering insights to develop high impact, best in class practices and product solutions for our users.
• Perform ad-hoc projects and other initiatives as required to meet business requirements

Please note that only short-listed candidates will be contacted.

Requirements

• Currently pursuing an undergraduate degree in finance, business, engineering, or mathematics with a strong academic record
• A fast-learner with a strong background and aptitude in analytics, strategic thinking, ability to process complex issues and problem solve
• Working proficiency in spoken and written English and Chinese
• Have interest in investing and basic understanding of investment and other financial products
• Proficiency in Microsoft Office (Powerpoint, Excel), SQL, & Analytics Platform like Mixpanel/Google Analytics or similar tools.
• Proven track record of identifying & improving conversion rates
• Ability to present findings in structured & actionable manner
• Candidates with previous internship or work experience in product strategy, growth analytics, business intelligence in tech or e-com environments will be preferred.

Our Values

• Integrity
• Integrity Story: Say No to Super High Leverage
• We hold fast to our value of integrity and attach great importance to user experience and risk management. Unlike some other brokerages, we don’t try to attract users’ attention by claiming to enable super high-leverage financing for IPO subscriptions, which quickly reaches the limit.
• Efficiency
• Efficiency Story: Promise Made to a User on New Year's Eve
• On February 11, 2021, Chinese New Year's Eve, a user wrote a post in the Community at around 8 AM and received Leaf's reply just 8 minutes later. According to the user's suggestion, we issued a letter to shareholders after releasing our annual report.
• Service
• Service Story: Providing Excellent Services and Undertaking Our Responsibilities
• After Ant Group’s IPO was suspended, we refunded all subscribers’ subscription fees and margin interest, bearing all the costs ourselves.
• Excellence
• Excellence Story: Leaf Opens Our App Over 30 Times a Day
• According to statistics, Leaf opens our app over 30 times a day on average. He repeatedly checks every detail. While normal users might just enter a trading page and stop there, Leaf taps some seemingly boring or repetitive elements on the page. He continually assesses the app’s loading speed and visual effects.

Key responsibilities:

• Functional Business Analyst for Corporate Internet Banking

• Responsible to identify, analyse and documentation of User Stories / User Journeys based on the business requirements document

• Analyze and document the “to-be” business and operation processes based on the agreed requirements and / or function points, perform impact assessment and estimation

• Monitor and manage risks /issues related to requirements and scope-creep

• Team Collaboration

• Participate in transitioning the requirements to the designers, and ensure a clear and complete understanding of the requirements.

• Assist in translating business requirements into test scenarios.

• Facilitate / provide “Train-the-Trainer” on application enhancements

• Maintain up-to-date knowledge base related to application features and processes (subject matter expertise)

• Testing & Scope Management

• Clarify test findings escalated by Test Manager and classify the findings accordingly (either as a defect or change request)

• Perform impact assessment and estimation for Project Change Request

• Good knowledge in financial services policies, procedures, products and industry practices.

• Strong negotiation skills

• Good team player with excellent interpersonal and communication skills

• Strong working knowledge of relevant applications and development life cycles

Key skills required:

• Corporate Banking

• Business Analysis

• Agile methodologies & UST writing

Are you a problem-solver who thrives on making things better?

This is your opportunity to apply your expertise in identifying bottlenecks, proposing effective solutions, and driving us toward greater operational excellence. Bring your innovative thinking and passion for improvement to make a real impact!

We’re looking for a process and solutions-driven professional who thrives in fast-paced environment. If you’re ready to make a lasting impact and engineer the future of terminal operations, we’d love to have you on board! Let’s get started!

Key Accountabilities

• Analyze and map terminal processes to identify inefficiencies and document workflows.
• Develop the best fit process documentation and optimization. You will lead process standardization efforts across the terminals and streamlined operations.
• Identify and implement solutions for performance improvement and efficiency gains. Monitor processes continuously for improvement opportunities.
• Assist in implementing new Terminal Operating System (TOS) and/or upgrades and system changes for smooth integration.
• Provide user support, training, and troubleshooting for standardized processes.
• Collaborate with IT teams and vendors to address system issues and optimize performance.
• Act as the TOS subject matter expert, manage change requests to ensuring the system meets operational needs. Troubleshoot system issues and ensure optimal configuration to support operations.
• Serve as the main liaison between operations, IT, and vendors to align system functionality with business needs. Ensure successful system integration with minimal operational disruption.
• Communicate system performance and improvements to senior management.
• Drive continuous improvement by evaluating process changes and aligning them with business goals.

Qualifications, Skills And Experience

• Bachelor’s degree in Industrial Engineering, Process Engineering, Supply Chain, Logistics, Information Systems, or related fields. Certifications in Lean, Six Sigma are preferred.
• TOS training or experience with port/logistics management systems is a plus.
• 5 years’ relevant experience in port operations, terminal systems, logistics, or supply chain.
• Advanced knowledge of TOS configuration, troubleshooting, and optimization.
• Proficient in data analysis tools like Excel, Power BI, Tableau.
• Experience in project management for system and process improvements.
• Skilled at translating technical info to non-technical teams.
• Customer-focused approach with excellent interpersonal and collaboration skills.
• High attention to detail in troubleshooting and process optimization

Note: The job title is being used for talent attraction and job advertisement purposes.

Equal Employment Opportunity (EEO)

DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief.

By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualification for this or other job vacancies.

About DP World

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 114,000 employees from 162 nationalities, spanning 78 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future. In Asia Pacific, DP World employs almost 10,000 people, and has ports and terminals in 18 locations.

We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.

WE MAKE TRADE FLOW

TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.

Summary:

This role is part of the GM Resilience program, focused on standardizing and enhancing automation for Equity Derivatives trade processing in China, with future extensions to other APAC locations. The candidate will drive systems implementation, stock migration, and governance, ensuring robust operational processing models and technical transformations for Equity Derivatives.

Responsibilities:

• Gather requirements and prepare high-level functional specifications.
• Develop and manage project plans, delivery coordination, and governance.
• Coordinate with IT teams, front office, operations, and finance stakeholders for onboarding and capacity planning.
• Oversee test management for the front-to-finance chain.
• Manage stakeholder relationships, run program governance, and organize operational and working committees.

Requirements:

• Strong understanding of transversal architecture in a Capital Markets context.
• Basic technical analysis skills for systems interfacing, gap identification, and resolution proposals.
• Knowledge of the Trade lifecycle and Equity Derivative products.
• Experience working in matrix organizations and with stakeholders across geographies.
• Proven ability to manage projects with CXO-level stakeholders as sponsors.

Qualifications:

• Minimum of 5 years of experience in Business Analysis or Project Management.
• Exposure to Equity Derivatives trade processing systems implementation.
• Experience in front-to-back project implementation, including referential, trade booking, settlement, regulatory reporting, accounting, and group reporting chains.
• Bachelor’s degree or equivalent (minimum 3 years).
• Analytical ability.
• Critical thinking and proactivity.
• Ability to develop and adapt processes.
• Attention to detail and rigor.
• Strong communication and stakeholder management skills.

Cabling Technician

Salary range: Up to $3300

Working days: Monday to Friday

Working hours: 8am - 6pm

Working Location: Mandai Estate - Kranji / Yew Tee

Job Description

• Install, repair, test & commission cable systems (voice/data/fibre optics)
• Performs termination and testing of new cabling
• Prepare / Install cable pathways & supports
• Assist in the preparation of tools & materials used for daily work assignments
• Troubleshoot cabling system issues & perform repairs & maintenance
• Assist co-workers with installation & routine maintenance of structured cabling systems
• Work closely with client to manage schedule operations of assigned duties.

Requirements

• NITEC (Electrical Engineering / Electrical Technology/ Electronic / IT ) or work- related experience
• Class 3 driving license would be advantageous

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

Company’s Profile
Julian Grey’s client is a solution provider for security and enterprise applications.

Responsibilities:

• As the main contact for first-level end-user support, oversee and manage complex technical issues in a fast-paced business environment.
  
• Operate and maintain VMware vSphere and Horizon VDI environments, conducting daily administration tasks such as upgrades, patches, and security configurations.
  
• Monitor and optimize these environments, evaluate risks, and troubleshoot workloads.
  
• Stay current on virtual machine technologies.
  
• Provide 24/7 on-call support, lead post-delivery teams for projects related to client applications, and maintain the Inventory Asset list.
  
• Create and manage technical documentation and compile diverse maintenance reports.

Requirements:

• Proficient in ITIL Framework practices.
  
• Competency in Quality Escalation Management, Exception Handling, Costs/Overhead Management, and Contract Renewal, ensuring all SLAs are met.
  
• Competence in Backup and Recovery Solutions.
  
• Experience supporting enterprise virtualized environments on Desktop, OS, Client Applications, and Mobile Phones

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Interested Applicants

Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Position:Security Officers

• Able to commit 4 days work 1 day off, 3 days work 1 day off schedule.
• 12 hours permanent shift
• Location: islandwide
• Salary Package: $2,650 to $3,500 (Depends on experience)

Job Description:

• Incident Response, Manage Security & Safety Systems
• Prevent unauthorised entry into the premises
• Monitor CCTV
• Patrolling and clocking
• Access control duties

Requirements:

• Secondary education

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Job Description & Requirements

The Senior System Engineer is responsible to provide operational support to system infrastructure, support to the clients and resolution of technical issues and conducting root cause analysis. He is also required to manage change request through changes requests processes including requirement gathering, impact analysis, design, testing to integrate the change to existing environment.

Expected skillsets >10 yrs: Wintel, Linux, Solaris, VMware, Veritas Netbackup Enterprise, EMC Avamar/Networker Project Delivery

• Gather business and/or application requirements on the infrastructure, conduct impact analysis, suggest design/re-design to integrate the change into the existing environment

• Test systems in accordance to specifications & service level. Where relevant, perform the necessary system programming & configuration

• Manage systems changes through established change request process & provide status reports to the relevant parties

• Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties

• Conduct root cause analysis & implement pro-active measures. Monitor effectiveness of implemented measures

• Monitor & measure the performance & availability of systems proactively;

• implement corrective actions identified to improve performance & availability

• Monitor the agreed service level (.e.g. service request, system availability), document & maintain the configuration of the systems; provide regular reporting to relevant parties

• Execute service continuity measures, e.g. backup/restore procedures & disaster recovery plan dry run to ensure continuous operation of the business

• Ensure the management of ICT systems adhere to established ISO20000 & ISO27001 processes / procedures and ITIL best practices / ITSM and methodologies (e.g. change management, release management, incident management, problem management, configuration management)

• Manage budget, resources and schedule for system implementation / operation activities; ensure deliverables meet client requirements and quality standards

• Established facility management standards/best practices to ensure operation consistency across project/facility management teams

Customer /Team Management

• Provide systems related technical advice to customers or project team. Lead and assist in the development of bids and proposals

• Manage support resources to prioritize task allocation and schedule resource to ensure that services are not impacted

• Liaison with other associated project teams to ensure that the service is monitored, secured and operating at its optimal level

Deployment Phase

• Involve in the design, build and test of the environment infrastructure for Exchange, Lync, Ironport and other associated peripheral to deliver the whole Messaging and collaboration service

• Involve in the design, build and test of the environment infrastructure for Redhat, Google Apps, VMWare, GSA and other associated peripheral to deliver the whole Messaging and collaboration service in the cloud

• Involve in migration of users from old infrastructure to new infrastructure and manage the allocated resources to ensure successful migration

Production Support

• Ensure that the operation for Infrastructure Services are running smoothly and manage vendors such as hardware and software providers for hardware replacement and performance tuning and capacity planning

• Required to be on standby for escalation of major incident and ensuring that incident are handled according to SOP and addressed promptly