Main responsibilities

As a Support Analyst, you will be part of Run Control Tower team which is a gatekeeper for Production stability & quality as well as Support Practices across CBI Subdomains. Strive for continuous improvement in order to improve the quality of service regarding Produciton matters.

The Run Control Tower has two main functions:

- Gatekeeper for the production stability & quality

- Responsible for the support practices across CBI Subdomains

The main streams of its activities are to:

- Design the processes, methodologies, define and control their operational implementation (requests, incidents, problems, intprods, changes, knowledge)

- Supervise the production activities (with reporting, governance and operational management)

- Coordination transversal IT events and operations (WIP, DRP, Crisis, Obso projects, Security topics sustainability)

- Control the transition from project to run (ORA/ CAB/ Frozen Periods/ Payment Setup)

We have a strong collaboration and proximity on daily basis with support, dev and IP and DRP teams.

We are also in touch with CAGIP and GIT production process owners and security referent and the different production communities.

We work to develop and standardize the practices accross CBI so we report on our progress and solutions to the CBI board and have our heart set on communicating as widely as possible on our assets and results.

We globally handle all transversal topics which help to set boundaries to production activities and to improve the production reliability.

We handle around 2 daily communications, 3 weekly reportings, 1 monthly reporting for the CBI management, 4 monthly business reports.

We also manage the CAB, WIP, DRP, ILSI activities with some oncall activities.

We are finally responsible for the CBI Run Portal.

Strong points:

Challenging mission which help to develop strictness, agile methods and precision in the communication

Ensures a good visibility from the management and all CBI colleagues

The collaboration with support & dev teams allow to develop IT and production knowledge

It a long running mission (stable for 3 years)/ Home working 2 days by week/ Human and contstructive context

Improvement axes :

Need to structure the information for all CBI team

Need to bring more and more visibility

Need to propose initiative to develop digital solutions and assets

Need to save workload by optimizing and automatizing RCT activities

Need to strengthen the way to perform in parallel run and project tasks

CBI colleagues and management expectations:

Be the point of contact on each run process to give advice on method and good practices

Ensure a strong proximity with support teams on daily basis to help on incident management, tickets data quality and to remind deadlines on incident reports and problem follow up. Bring visibility with reportings on production health and risk exposure, Sustain change preparation and prod stability.

Provide impact analysis and roadmap visibility and every transversal event (whenever it is a punctual operation, a WIP or a security exercise). Help to develop CBI production knowledge. Propose global action plan to secure the production and enhance its reliability

Expected level of knowledge and mindset:

- Good knowledge on ITIL processes and a 3 years’ experience in the IT (change management and CAB administration/ incident management/ resolution communication and coordination/ able to challenge an incident report/ Problem follow up/ Production risk analysis)

- Knowledge sharing minded (wiki + procedures + training + self-learning video)

- Good communication

- Will to understand the production need and to propose a suitable solution

- Dynamic mindset interested in clarifying situations (impact analysis, process and rules definition, roadmap with roles and responsibilities) for other people

- Be able to perform regular concise executive summaries

- be reactive

Techno:

- Jira + Service Now

- Full Office suite with an ability on iconography usage and pivot table

- SQL developer (simple and joined queries)

- PowerBI (data refresh, report generation and new indicators building).

Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: [email protected]

CEI Reg No: R1660732

EA Licence No: 99C4599

Position

In a challenging and multicultural environment, we seek a Business Analyst to join our Corporate Banking IT Department (CBI), in charge of the International Core Banking System (ICBS).

This information system is deployed in 26 entities around the world. The main features of this information system consist of payments & cash management, loans & deposits, international trade finance, guarantees, general expenses, reference data, limit and risk related systems.

The department is in charge of the core applications used by various departments in the bank: back offices, finance & accounting and compliance & risks.

The position requires autonomy and reliability in performing duties while maintaining close communication with the rest of project/support teams as well as the ability to work on multiple projects concurrently. The candidate will need to develop a good understanding of both IT systems and business processes.

Main responsibilities

• Propose solutions for the new requirements
• Provide estimation and planning for the daily work
• Manage communications with users and sponsors
• Write functional specifications for enhancements
• Prepare functional test cases and manage BA’s tests to validate the development of the solution
• Liaise with IT business lines for clarification and understanding of requirements.
• Manage functional risks and escalate with defined actions.
• Keep up-to date the existing documentation (presentation of the tool, use guide…)
• Communicate with deployment team for delivery via the release note and support team for support
• Provide and monitor 3rd Level application support under the team scope
• Organize Problem solving sessions to understand why we had issues in production
• Be pro-active to propose improvement on current application

Qualifications and Profile

• Minimum diploma/degree holder in accounting, banking, finance or IT.
• Minimum 8 years working experience in finance and/or business analyst in banking industry.
• Experience on IT applications related to Client Account management, Client statements & Client reporting is a plus
• Knowledge on financial accounting (IFRS norms) and financial reporting is a plus
• Good experience in all phases of the software development life cycle.
• Good experience in managing small to medium-sized projects (iterative or agile).
• Proficiency in working with SQL database queries.
• Strong analysis, problem solving skills
• Strong perseverance and diligence towards attaining goals with effective time management.
• Excellent communication and interpersonal skills
• Self-motivated and excellent team player.
• Strong experience in working with Microsoft Office tools.

Other Professional Skills and Mindset

• Strong organizational and communication skills
• Strong analytical and problem solving skills
• Team spirit - Like explaining and sharing knowledge
• Awareness of various software development procedures
• Ability to follow defined procedures
• Understanding and respect of cultural diversity

Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: [email protected]

CEI Reg No: R1660732

EA Licence No: 99C4599

Job Description:

1. Support in planning and operationalising of Health Precincts and community care team concept to achieve health-social integration with internal and community stakeholders.

2. Track progress of workplans and workstreams on Healthy Precincts.

3. Support in developing and operationalising plan to empower community to take care of their health.

4. Support in creating community culture to drive behavior towards leading a healthy lifestyle and emphasis on preventive care with community stakeholders. Secretariat support for team, management andstakeholders’ meetings.

5. Coordinate meeting schedules and materials, prepare minutes of meetings and follow up on matters arising.

6. Support in strategic planning and administrative function of the division.

Requirements:

· Bachelor Degree in healthcare or businessrelated fields

· At least 2 years working experience

· Good writing skill

· Good communication skill

· Excellent interpersonal skill

Position

In a challenging and multicultural environment, we seek a Senior Business Analyst to join our Core Banking IT department which is in charge of developing and maintaining the International Back Office Cash Management System. This information system is deployed in 25 business units all around the world. The system has multiple modules to manage reference data, commercial back office functions (payments, remittances, loans, deposits, guarantees, letters of credit …), accounting management control and credit risk monitoring. The system caters to local regulatory reporting needs and head office reporting, based on a data warehouse.

The candidate will work to implement new solution for the cash management system of the bank, working in a team with developers, PM, tech Lead and co-business analysts.

Responsibilities

Main roles:

• Propose solutions for the new requirements
• Manage estimation and planning for the daily work
• Write functional specifications for enhancements
• Prepare functional test cases and manage BAs’ tests to validate the development of the solution
• Manage functional risks and escalate with defined actions
• Setup framework to maintain/enhance governance of functional requirements/solutions, ensuring coherence in design and payment standards
• Keep up-to date the existing documentation (presentation of the tool, use guide…)
• Communicate with deployment team for delivery via the release note and support team for support
• Review completeness of functional documents, deliveries and production release
• Maintain product backlog
• Provide and monitor 3rd Level functional application support under the team scope
• Be pro-active to propose improvement on current application
• Guide and mentor less experienced team members to groom them for further developments

The position requires autonomy and reliability in performing duties while maintaining close communication with the rest of project/support teams as well as the ability to work on multiple projects concurrently. The candidate will need to develop a good understanding of both IT systems and business processes.

Qualifications and Profile

• At least 8 years relevant business analyst experience preferably in Payment or Cash management domain.

Functional

• Strong knowledge in banking and cash management preferred
• Good knowledge on payment Clearing, payment file formats ISO20022, SEPA and SWIFT
• Basic knowledge on accounting
• Basic knowledge on acquisition and reporting for cash management
• Good knowledge of all phases of IT system development and implementation life cycle

Technical

• Experienced in relational databases, business intelligence tools (e.g. Business Objects, Oracle SQL)

Other Professional Skills and Mind-set

• Strong organizational and communication skills
• Strong analytical and problem solving skills
• Team spirit - Like explaining and sharing knowledge
• Awareness of various software development procedures
• Ability to follow defined procedures
• Clear and precise presentation skills
• Understanding and respect of cultural diversity

Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: [email protected]

CEI Reg No: R1660732

EA Licence No: 99C4599

• Lead in regional community operations to support the residents in leading a healthy lifestyle including the following community operations:

- Transition care programme
- Community Health Posts

• Support in operations planning in the following assigned areas:

- Data analysis and monitor workload
- Manpower planning and management
- Collaborate and engage community partners to co-ordinate community operations

• Drive continuous improvement to enhance care and residents experience including:

- Pilot new programmes and processes
- Evaluate the use of technology to ease workflow improvement
- Evaluate success of pilot programs for future action
- Manage service related feedback and ensure residents' concerns are addressed
- Evaluate feedback and identify potential service gaps for improvements

• Lead in regional community operations team in assigned areas:

- Ensure department is appropriately resources to carry out its mission - people, funding, skill & technology
- Develop team members to enhance their skills & harness their potential
- Integrate team with the other RHSO departments and divisions

• Any other duties

Position

In a challenging and multicultural environment, we seek a Business Analyst / QA to join our Core Banking IT department which is in charge of developing and maintaining the International Back Office Cash Management System. This information system is deployed in 25 business units all around the world. The system has multiple modules to manage reference data, commercial back office functions (payments, remittances, loans, deposits, guarantees, letters of credit …), accounting, management control and credit risk monitoring. The system caters to local regulatory reporting needs and head office reporting, based on a data warehouse.

The candidate will be in charge of analyzing the requirements, writing specifications & test scenarios/cases, maintaining and building the payment system of the bank. The role will focus primarily on functional analysis and quality assurance of the build and delivery required for the evolutions of the in-house or vendor’s solution.

Main responsibilities

• Executing Business Analysis & software testing best practices and Engagement of Stakeholders across Front-to-Back functions.
• Responsible for all analysis of functional requirements arising from the requirements of business stakeholders, business users and technology.
• Multi-tasking: Work in Agile – Scrum environment as a BA & QA. Should be able to refine/groom future stories & perform BA tests within the sprint time-box.
• Managing the requirements and provide design options for the solutions available and guide the team.
• Evaluation of alternative IT solutions and provide appropriate recommendations.
• Provide Payments domain expertise to help define a viable business solution, working with the key business sponsors.
• Ensuring that the services delivered conforms with, and contributes to the development of the business strategy.
• Assess the impacts on the project plans resulting from change requests, adhoc projects, or technology issues.
• Coordinating with various users groups and interface teams and getting them on board as interface services for various financial services.
• Managing stakeholders, risks, issues, quality, and project controls.
• Work closely with the technical implementation team in bridging the gap from translating functional to technical details
• Involve in QA activities when needed.
• Provide functional Guidance to the Team, working closely with developers/Tech Leads for assisting in resolution of queries

Professional Skills and Qualifications

The position requires a minimum of 4 years of relevant business analyst experience with banking IT systems (Payment systems and Core Banking applications)

Key Functional Skills

• Experience of working on Instant Payment-Europe region or any similar Real time payment processing system or Payment Engine. – Must Have
• End-to-End payments system knowledge with detailed insights on payment file format ISO20022 (SEPA) and SWIFT. Experience with payments field/value mapping and validations. – Must Have
• Hands on experience on payment systems and exposure to Payments Hub, Clearing and Settlement, Automated clearing house programs and channels. – Must Have
• Extensive knowledge on payment life-cycle (Client <> Clearing) for High Value, Mass & Bulk payments and Instant Payments. Also, experience on handling R-Msgs. – Must Have
• Proficient in User Acceptance Testing (UAT), Functional & System Integration testing of banking and financial applications. – Must have
• Break SFD & EPIC into developable stories for developers by creating linkage & traceability of requirements. – Must have
• Should have high experience in creating Cucumber test cases (gherkin) & working with developers in Behavior Driven Development (BDD). – Good to have
• Functional automation of Test cases using SOAP UI / Selenium and other automation tools – good to have
• Should be connect dots from bigger picture to smaller chunks and maintain Change requirements. – Good to have
• Experience on at least one of the payment engines like; Dovetail, GPP, Clear2Pay or in-house payment engines & workflows. – Must have

Other Professional Skills and Mind-set

• Should be experienced on Agile tools (Atlassian) & BA tools (MS Word, Excel, MS Visio).
• Ownership & requirements management: Create, Maintain & periodically update specifications documents.
• Knowledge of all phases of IT system development and implementation life cycle
• Highly analytic and detail oriented in approach with Excellent communication and presentation skills, with experience converting highly complex information into clear, concise documentation.
• Capable to effectively interact with development & delivery teams, should have worked in cross-functional departments.
• Strives to deliver the solution in the most effective and timely manner
• Team spirit - Like explain and share knowledge
• Hands on and versatile
• As part of an integrated organization across 3 main sites (Paris, SQY, Singapore), be able to forge close relationships with program director, others team leads, architecture functions and quality assurance teams. It could be a limited travel aspect for this role.

Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: [email protected]

CEI Reg No: R1660732

EA Licence No: 99C4599

Who we are

Crédit Agricole Corporate and Investment Banking (Crédit Agricole CIB) is the corporate and investment banking arm of Crédit Agricole Group, world’s 10th largest bank by total assets.

• Our Singapore center (“ISAP” or “Information Systems Asia Pacific”) is the 2nd largest IT setup (after Paris Head Office) for Crédit Agricole CIB's worldwide business. We work daily with international branches located in 30 markets by:

- Envisioning and preparing the Bank’s futures information systems

- Partnering and supporting core banking flagships and transverse areas in their large scale development projects.

- Providing premium In-house Banking applications,

• This unique positioning empowers us to bring our core banking business a sustainable competitive advantage on the market.
• We seek innovative and agile people sharing our mindset to support ambitious and forthcoming technological challenges.

Cash Management and Corporate Banking Services (CCS) Department

CCS is at the heart of many large and deep IT transformation programs of the bank. Our expertise on conducting such programs makes us a key actor of the transformation of strategic activities of the bank like Cash Management, Payments, Financing and Trade Finance. The information systems we produce, with budgets in excess of 100ME, have a profound and lasting impact on CACIB digital transformation and are key for the bank success and competitive advantage.

We are also supporting everyday our clients by building and maintaing the international Information System of CACIB.

Business focused and technology oriented at heart, our DNA has been built on our love for business and engineering challenges as well as the construction of full innovative, scalable and extendable Information Systems.

We ensure our success in such complex missions with a “human-first mindset”, focusing on nurturing our talents, developing our expertise, with agility, collaborative and continuous improvement mindset as our core values.

Propeller Trainee Programme
What you can expect when you join our programme:

• A 1 Year Program to accelerate you into a full fledge junior contributor
• A clear progression path with a structured feedback loop
• You will be provided with 12 weeks of training2 weeks of Fundamental and 10 weeks of specialized on the job training
• Access to learn from some of the best in tech, byJoining our IT communities
  Attending our Business & Tech Talks
• Graduation Ceremony + Promotion in title.

Position

As a Business Analyst within the CCS team, you will be put in-charge of developing and maintaining the digital solutions for CA-CIB.

Our digital solution is tailored to our corporate customers across the globe, allowing access to complete reporting of all their accounts, treasury and trade finance operations and process payments across markets.

Having to implement new digital solutions for the bank, you will tap on your business acumen to effectively communicate strategic ideas and work together in a team with Developers, Project Managers, Technical Lead and Co-Business Analysts.

Main responsibilities

As a Business Analyst, your field of work includes the following:

• Propose solutions for the new requirements.
• Write functional specifications, mock-ups and diagrams for enhancements and bug fixes.
• Prepare demo/presentation materials and release notes.
• Keep up-to date the existing documentation (data dictionary, user guide etc.).
• Communicate with support team for Production matters.
• Provide and monitor application support.
• Facilitate various test activities (regression, integration, functional test).
• Prepare functional test cases - prepare acceptance report summary on per release basis.
• Provide regular support (prepare testing steps) to test automation experts.
• Define functional test scenarios.
• Collaborate with developers to support other departments’ testing / developer teams.
• Record issues utilizing tracking tool with priority and severity and alert the management.
• Prepare and maintain documents (Release Notes, Test Plans/Guides, Project Requirement Baseline, Functional Specifications, User Stories and other standard documents).
• Coordinate with other developers and business analysts as needed to deliver solutions on time and with good quality.
• Coordinate with business teams and co-contributors

Requirements:

• A Bachelor’s or Postgraduate degree from a recognized university.
• Prior experience in an “Agile Delivery Environment”, sound knowledge of latest Java related technologies and software development procedures.
• Good understanding of both IT systems and business processes, and a discipline to follow defined procedures.
• Tenacious in sourcing information, attention to details, ability to evaluate and summarize, skills in confidentiality, discretion and judgement are vital.
• Possess intellectual curiosity and interest in finding new ways to do things, and a willingness to work on new topics and to collectively propose innovative solutions
• Exceptional analytical abilities, critical thinking and problem–solving aptitude, combined with strong written and verbal communication skills.
• Adaptable to changing business needs, has a drive for customer focus and ability to work well with functional and technical teams.
• Strong team player committed to collaboration and camaraderie, with openness to sharing knowledge.
• Self starter with outstanding qualities such as leadership, resilience, integrity, strong organizational skills and the ability to work well with a diverse group of people, as shown in your participation in varsity and extracurricular, social activities.

Interest applicants will need to apply via the below link:

https://jobs.jobvite.com/ca-cib-isap/job/ohJ3pfwc

OUR COMPANY

We, at RegASK are a high growth global RegTech company leveraging technology and global network of experts to revolutionize regulatory intelligence, serving the LifeSciences (MedTech, CROs, Pharma) and FMCG industries (Food, Personal Care). RegASK team is highly diverse with more than 10 nationalities across 3 continents, we are entrepreneurial and very agile, enjoying the benefits of working across industries and across the globe. We are currently recruiting highly motivated talents to expand its team and support its ambitious growth plans.

RegASK is an international, diverse and rewarding place to work. If you are a builder, highly autonomous in your working style, and eager to problem solve, we would love to hear from you.

RegASK is part of Sprim Global Investments portfolio, a group of 500+ people in 19 offices across 6 continents, finding solutions, discovering and implementing new ideas to deliver better health.

THE POSITION

Title: Quality Assurance (QA) Analyst

As a Quality Assurance (QA) Analyst, you will play a crucial role in the software development life cycle by thoroughly testing and validating software applications to ensure they meet the highest quality standards. Your attention to detail, analytical mindset, and passion for delivering flawless software will contribute to the success of our projects.

Key Responsibilities:

Test Planning:

• Collaborate with cross-functional teams to understand project requirements and specifications.
• Develop comprehensive test plans and test cases based on project documentation.
• Develop and track test metrics

Manual Testing:

• Execute manual testing procedures to identify software defects and inconsistencies.
• Conduct functional, regression, and user acceptance testing.
• Defect Reporting:
• Document and prioritize identified defects, working closely with the development team to ensure timely resolution.
• Provide clear and detailed bug reports.

Test Documentation:

• Maintain accurate and up-to-date test documentation, including test cases, test scripts, and test results.
• Contribute to the creation and maintenance of testing standards and best practices.

Collaboration:

• Work closely with developers, product managers, and other stakeholders to ensure effective communication and understanding of project requirements.

Requirements:

• Bachelor's degree in Computer Science, Computer Engineering, Information Technology or any other relevant discipline
• 3 to 5 years of experience in manual software testing.
• Experience in Agile, software development life cycle (SDLC) and testing methodologies.
• Proficiency in creating detailed, comprehensive, and well-structured test plans and test cases.
• Excellent analytical and problem-solving skills.
• Strong communication skills with the ability to articulate testing processes and findings.
• SQL & data analytics skills are essential
• Able to write/execute queries for Mongo and MySQL Databases

How to Apply:

If you are excited about this opportunity and believe you have the skills and qualifications to excel as our QA Analyst, please submit your resume for consideration.

We appreciate all applications, but only selected candidates will be contacted for an interview.

Thank you for considering joining the RegASK team. We look forward to reviewing your application!

As a business process analyst intern, you will be required to work closely with business stakeholders to:

• Derive, scope and define business requirements in line with the business vision
• Identify, document, analyse and improve business and system processes and user journeys
• Participate in requirements documentation, functional design, change management, user training, and delivery efforts in alignment with the Project Manager

Job Description:

• Assist in overseeing and guiding country finance teams within the region on month-end closing, accuracy of system data and any accounting related matters.
• Coordinate and direct the preparation of annual budget and periodic forecast exercises.
• Manage and oversee the cash flow forecasts and projections to effectively manage cash balances.
• Assist in developing financial policies and procedures in compliance with group-level requirements and local GAAP.
• Assist in leading crucial projects such as revenue recognition, process improvement, system implementation and other group level initiatives while managing stakeholders from diverse backgrounds.
• Seek excellence and continuous improvement through reviewing current business models, identify potential finance and tax risks and proposing feasible solutions to the management.
• Assist business through providing data, insights and analytics to support the team in making the right data driven decisions.

Job Requirements:

• Bachelor’s degree in Finance, Accounting or a related discipline.
• Over 6 years of relevant working experience.
• Big 4 accounting firm experience is required.
• Willingness to work with Latin American business which entails working in LATAM time zone and/or travel to Brazil.
• Strong team player with experience in leading, developing and growing teams.
• Passionate in the finance space and loves to challenge the status quo.
• Enjoys working in a fast-paced and demanding environment while delivering desired results.
• Excellent interpersonal and communication skills to engage and influence stakeholders from diverse backgrounds.
• Strong logical and analytical thinking skills with attention to detail and accuracy.
• Proficient in Microsoft Excel.
• Experience with voluminous data management, statistics and research methodology will be a plus.

• Work closely with stakeholders to understand their needs/ pain points, translate them into data analytics problems, and provide/implement actionable analytics solutions
• Be a subject matter expert in banking business and data. Consolidate data from multiple sources to create integrated views that can be used to drive decision-making
• Conduct ad-hoc analysis and/or suitable visualization of business issues
• Design, automate, and maintain mission-critical dashboards for our business units using SQL and/or Pyspark
• Support the campaign events, including the pre-campaign audience selection, in-campaign tracking, and post-campaign evaluation

Requirements:

• Bachelor’s degree and above in Computer Science/Engineering, Business Analytics, Information Technology, Finance/Banking, Statistics and other related fields
• 2 - 7 years of experience in analytical roles and familiar with Python and SQL
• Experience in implementing analytical insight and/or predictive model into the business process is preferred
• Strong passion for data analysis by taking related courses, participating DA/DS competition or developing projects in Github continuously is preferred
• Experience of business intelligence/marketing analytics in e-commerce/FinTech industry is a plus
• Strong project management and communication skills

• Reports directly to Deposits & Payments Business Team Lead
• Responsible for supporting analysis requirements for the Deposits & Payments Business Team
• Analyse large datasets to identify key business levers and opportunities, understand consumer behaviour, and investigate portfolio trends and observations
• Drive visibility into product performance by defining and monitoring key business metrics
• Design, build and maintain useful simulations, dashboards, data tables, and reports to enable data-self serve for the Deposits & Payments Business Team
• Collaborate with cross-functional teams (Marketing, Business Intelligence, Product Managers, etc.) to analyse marketing performance based on initiatives (e.g. campaign performance tracking and A/B testing)
• Develop insights and identify new product development opportunities based on customer behaviour (including new data products to provide customers with data insights)
• Communicate and present insights to key stakeholders and senior management

Requirements:

• Bachelor’s Degree in Business Analytics, Computer Science, Economics, Statistics, Data Science, Mathematics, or related field
• Possess at least 3 to 5 years of relevant working experience as a data or business analyst, or related field
• Highly proficient in using SQL, Python, Excel, and BI tools
• Strong in data analysis, data exploration, data visualisation, and data reporting
• Able to demonstrate structural thinking, problem-solving, and have strong logical reasoning skills
• Able to work with large datasets and ambiguous data
• Highly collaborative and analytical individual with strong verbal and written communication skills
• Highly passionate, have a strong sense of responsibility, and able to work independently with minimal supervision
• Comfortable working in a fast-paced and dynamic environment

COMPANY DESCRIPTION

Mediacorp is Singapore’s largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

Reporting to Lead (Finance and Procurement Program Office), this role is required to review, redesign, and implement changes in business processes to improve work efficiencies, reduce costs, and enhance control and compliance.

Scope

• The role is responsible to lead and drive the end-to-end transformation of the processes for the finance and procurement functions, and involves working closely with cross-functional teams, including procurement, finance, and IT, to analyze the current business processes, identify areas of improvement, develop a comprehensive transformation roadmap that incorporates best practices and industry standards, and drive the implementation of the new process.
• The role is also responsible for developing a change management plan to ensure that the new process is effectively communicated and adopted across the organization.
• The successful candidate will be a self-starter who is able to manage complex projects, work collaboratively with stakeholders, and communicate effectively with all levels of the organization.

Responsibilities

• Develop a comprehensive understanding of the current business processes and identify areas of improvement.
• Develop a roadmap for the transformation of the business processes identified and gain alignment with key stakeholders.
• Lead and work closely with cross-functional teams to implement process improvement solutions, including developing project plans, coordinating resources, and managing project timelines. 
• Communicate progress and project updates to key stakeholders and senior leadership.
• Identify and manage risks and issues related to the transformation effort.
• Develop and implement metrics to track progress and measure the success of the transformation effort. 
• Ensure compliance with company policies, procedures, and relevant regulations throughout the transformation effort. 
• Provide training and support to end-users to ensure successful adoption of new processes and systems.

• 8+ years of experience in Business Process Transformation
• Bachelor's degree or Higher in Business or related field
• Proven track record of leading large-scale process improvement projects.
• Agile methodology
• Strong project management skills, with the ability to manage multiple projects simultaneously.
• Excellent communication and interpersonal skills, with the ability to influence and collaborate effectively with stakeholders at all levels of the organization.
• Strong analytical and problem-solving skills, with the ability to analyze data, identify trends, and develop recommendations for improvement.
• Demonstrated ability to work independently and drive results in a fast-paced, dynamic environment.
• Lean Six Sigma Green Belt or equivalent qualification will be advantageous

• Provide required ERP system Migration support during Dynamics 365 implementation.
• Coordinate and perform in-depth tests, including end-user reviews, for modified and new functionality and other Pre/post implementation support.
• Assist in providing training to end users for all new and modified functionality.
• Coordinate and support local/subsidiaries companies IT of ERP systems.
• Provide level 2 application support, liaise with level 1 and level 3 support teams within the organizations to resolve reported issues and incidents.
• Work with level 3 support teams to fulfil service requests and change requests.
• Document and track incidents, service requests, change requests and provide regular progress reports.
• Coordinate closely with support teams to test and deploy application defect fixes, enhancements, and patches to production environment in accordance with project methodologies.
• Coordinate regular system maintenance and upgrade activities such as monthly maintenance and hotfix deployments.
• Conduct user requirement analysis for application enhancements. Support the team in defining project requirements, tracking and documentation.
• Provide pre-go-live and post-go-live end user support for Microsoft Dynamics ERP system.

Job Requirement

• Degree in Computer Science, Computer Engineering or equivalent.
• At least 3 years’ experience working in IT industry, inclusive of 2+ years’ experience in application support and operations like sales, logistics and Finance
• Good understanding of IT technologies, methodologies and processes including Software Development Life Cycle (SDLC).
• Development experience and good working knowledge in Microsoft SQL database
• Experienced across functional/technical aspects of Dynamics AX and its latest releases D365 Operations
• Experienced and proficient in one or more of the following technologies: Power BI, PowerApps, Microsoft Azure, Flow, SQL, AD, etc is a plus.
• Hands on Data Migration from legacy system to D365 Operations.
• Ability to map and configure business requirements into D365 Operations
• Strong experience in X++/SSRS/AIF/DIXF/Azure server management
• Good knowledge of web services, SOAP, REST API services
• Strong analytical, interpersonal and collaboration skills.