JOB DESCRIPTION

• Provide technical support for Windows servers and network to ensure maximum uptime.

• Manage Cloud Infrastructure and Services such as Office-365, Veeam, SpamTitan, Cloudflare

• Administer security products such as firewall, spam filter, phishing test tool etc

• Design and maintain SharePoint Intranet

• Provide desktop support and standby duty.

RELEVANT EXPERIENCE

• Experience in Windows 2012 and abv administration, patching, backup and restore

• Experience in network administration such as VLAN setup, switching, routing, DNS etc.

• Experience in Cloud technologies and cybersecurity concepts

• Experience in desktop hardware and software diagnostic, configuration, and support

• Diploma/Degree in IT with at least 3 years’ experience

• Friendly disposition

If the above role is a good fit for you, or if you know anyone who might be good for the role, please get in touch with an updated CV and I'll be in touch!

EA Reg Number: R1660446

EA License Number: 07C3924

Company Registration No: 200609504D

Direct Responsibilities

As a team member of APS , he/she will:

• Provide L1/L2 Application support to end-users
• Ensure that unresolved tickets are escalated to appropriate individuals/teams based on established guidelines and procedures
• Provide a high level of customer services and maintains customer’s trust and confidence by creating positive customer relationships
• Adhere to Service Level objective target and roadmap
• Maintain knowledge articles.

Contributing Responsibilities

• Assist on DR, BCP exercise and patching cycles

Technical & Behavioral Competencies

Technical

• With basic AS400 and Unix troubleshooting skills
• Strong knowledge on SQL queries, data analysis
• Familiar with Production support tools like ServiceNow and JIRA is a plus

Behavioral

• Excellent verbal and written communication skills and has the ability to interact with a diverse group.
• Proactive, positive attitude and desire to work as a team and help the team to achieve its objective

Specific Qualifications (if required)

• At least 7 years of experience in Banking industry as an IT Production L1/L2 support
• With good knowledge and experience in supporting banking products (Investment Instruments, Corporate Action, Loan, Deposits, Remittance, Foreign Exchange)
• With good knowledge on general ledger and general accounting schemes of financial products
• Knowledge and experience in supporting Olympic banking system is a strong plus

Key role in formulating market insights and forecasts for the Group

An opportunity to influence decisions globally

Based in Singapore

As part of the team, you will play a crucial role in forecasting and analyzing key supply and demand developments to forecast drybulk markets. You will generate market insights and outlooks by closely analyzing data related to drybulk freight supply and demand. You will collaborate with our global trading team to drive strategic decisions.

The role demands a keen ability to navigate and interpret complex market dynamics.

The primary challenge lies in accurately forecasting supply and demand amidst fluctuating market conditions, policy changes, and global economic shifts. This requires not only strong analytical skills and attention to detail but also the ability to synthesize vast amounts of data into actionable insights. Effective communication and collaboration with local and global teams are essential to ensure timely and strategic decision-making in a highly competitive market.

This role will mainly interact with traders, including operations team on key projects.

You will be working in a fast-paced environment with tight deadlines.

Main Responsibilities:

Data Management & Forecasting:

Maintain up-to-date and accurate supply and demand (SnD) data for drybulk freight, reflecting current market conditions. Compile and update all relevant data and forecast components to anticipate market trends.

Market Analysis:

Stay informed on market trends, policies, and currency fluctuations affecting drybulk freight supply and demand. Transform this information into actionable market insights and adjust SnD outlooks accordingly.

Global Coordination:

Monitor global drybulk freight and demand.

Coordinate with team members to ensure accurate adjustments for specific products.

Communication & Reporting:

Effectively communicate key changes in drybulk freight supply and demand to commercial teams.

Synthesize and present insights to help stakeholders understand market dynamics and swing factors.

Quantitative Modeling:

Collaborate to enhance drybulk freight data analytics and processes.

Contribute to the development of new models and approaches to improve internal knowledge.

Minimum Requirements:

Bachelor's Degree in Marine, Trade or related field of study

Minimum 6 years of relevant experience within a commodity/ marine-focused MNC.

Managing, maintaining, and redesigning complex Excel models.

A strong industry network, as well as maintaining and expanding such, is essential for the success of this position.

Automated data visualization reports in Power BI.

Exposure to the trading environment.

Excellent verbal and written communication skills (English) are essential.

Genuine interest in global economics and commodities markets

Ability to manage data and summarize large quantities of data into key/actionable insights

Ability to analyze trends, data, and numbers to draw meaningful conclusions and write comprehensive reports

Know how to communicate/explain complex ideas in a simple way

Experience working with commercial teams to design trading strategies is a plus

Ability to work with teams in different geographical locations

Highly organized and detail-oriented, with an attentive approach to analysis to ensure accurate assumptions and conclusions

Ability to understand business needs & potential issues and propose innovative ideas/solutions

Good time management skills and ability to manage multiple tasks and meet deadlines

Interpersonal skills, ability to forge relationships with colleagues and external contacts

Self-motivated & problem-solver individual

Technical Skills:

Proficiency in Excel

Experience with BI tools for analytics

Strong statistical and analytical skills, with a solid understanding of data management best practices

To perform business applications to maintain functional and operational availability for the business. This includes problem analysis and resolution, ensuring maximum uptime of business applications, handover of systems from development, and working proactively to improve the operational efficiency and reliability of the platform. This role is hands-on as well as requiring day-to-day operations of the application support and working closely with business users.

Job Description:

​Problem Resolution

• Reactive problem investigation, diagnosis & resolution
• Participate in post-mortem activities for any breaks in system availability
• Carry out root cause and trend analysis of problems and identify, and implement solutions to prevent repeat reoccurrence

Change Management

• Participate in change review meetings to review application development and infrastructure changes that impact applications

Application Management Standards

• Define and implement best practice operational standards (e.g. standardized monitoring, logging, escalation, scheduling).

Application Availability

• Work with the Infrastructure team to proactively improve application serviceability, reliability, and scalability

Product Evaluation & Implementation

• Work with the Infrastructure team to identify and implement new products that will increase operational robustness and efficiency

Product Evaluation & Implementation

• Review and amend technical documentation such as support and disaster recovery procedures to ensure that they are kept up to date

Performance Monitoring & Enhancement

• Work with the Infrastructure team to ensure that all relevant metrics for server performance and capacity are available
• Use metrics to maintain and enhance system performance

Requirements:

• Candidate must possess at least a Diploma/Advanced/Higher/Graduate Diploma.
• At least 3 years of Application Support experience
• Ability to pick up new information quickly and to work independently
• A consistent attitude and respect for high-quality standards and maintains this despite competing pressures
• Excellent verbal and communication skills and ability to translate complex technical issues into plain English, easily digestible for customers and stakeholders
• A strong relationship builder who develops and maintains relationships to help attain targets. Able to share information across teams, business lines, and geographies
• Strong problem-solving background with a focus on ownership of issues and a commitment to resolving them
• Comfortable working in a fast-paced, customer-focused organization, undergoing changes. Flexible and able to adapt to new situations as the business demands
• Influential and able to persuade peers and stakeholders (at various levels) and thereby, overcome uncertainty to change and sustain support
• Innovative and able to create new ways of working, which are effective and easily accepted
• Occasional travel and on-call availability at all times
• Good analytical skills and ability to investigate the source of a problem across several different systems if required
• Track record of effecting application management changes within a global, high-availability environment
• Required Skill(s): Business Central, Navision, SQL

Summary of the Role :

The Cyber Security Analyst is responsible for safeguarding the organization’s digital assets by identifying and mitigating potential security risks, monitoring network activity for unusual behaviour, and responding to incidents. This role requires a strong understanding of security best practices, hands-on experience with various security tools, and the ability to respond quickly and effectively to emerging threats.

A key focus of this role is on the effective management and optimization of the Security Information

and Event Management (SIEM) system, ensuring it provides actionable intelligence for rapid threat response. This role will require strong analytical skills, good collaboration skills, detailed working knowledge of current and emerging security technologies, and the ability to correlate events to identify abnormal behaviour.

Responsibilities:

• Responsible to ensure accurate and rapid response to security events.
• Analyze security logs, SIEM alerts, and incident reports to identify and mitigate risks.
• Respond to and investigate security incidents, including breaches, malware outbreaks, and phishing attacks. Monitor networks and systems for security breaches, alerts, and anomalous activity.
• Conduct root-cause analysis to prevent future incidents and develop incident response procedures.
• Provide analysis and trending of security log data from various security devices.
• Configure and maintain SIEM tools to align with the organization’s security objectives and threat landscape.
• Create custom SIEM dashboards and reports for different stakeholders to visualize critical security metrics and incident data.
• Develop and optimize SIEM content, including rules, alerts, and correlation logic, to improve threat detection and response.
• Regularly review and tune SIEM rules to reduce false positives, enhance event correlation, and maintain relevance to evolving threats.
• Document and update SIEM processes and configurations, ensuring a high level of data accuracy and availability.
• Perform regular vulnerability scans and assist in patch management processes. Work with IT teams to prioritize and remediate them.
• Recommend solutions to mitigate risks in any activity that may potentially impact security of existing IT and information management
• Ensure compliance with industry regulations (e.g. GDPR, ISO 27001) and company policies.
• Assist in the development, implementation, and maintenance of security policies, standards, and guidelines.
• Assist in training staff on security best practices, including phishing awareness and data protection.
• Help develop educational materials and conduct periodic security awareness training.
• Advise and consult internal/ external customers on risk assessment, threat modelling and vulnerability management. Perform risk assessments and recommend security measures to mitigate potential risks.
• Document risks, vulnerabilities, and remediation strategies in a detailed risk management report.
• Maintain up-to-date knowledge of the IT security industry, including awareness of new or revised security solutions, improved security processes and development of new attacks and threat vectors.
• Manage and optimize security tools, such as firewalls, antivirus software, and intrusion detection/prevention systems (IDPS).
• Perform 1st level troubleshooting on servers and network issues with regards to log collection/security tools.
• Generate reports on security metrics, incidents, and remediation efforts for management.
• Maintain accurate documentation of incidents, security changes, and system configurations.
• Any other ad-hoc duties as required or assigned.

Requirements:

• Bachelor Degree or Advanced Diploma in Computer Science, Information Technology, Cybersecurity from a recognized university or related field (or equivalent experience)
• At least 1-3 years in a cybersecurity role, with hands-on experience in SIEM content management, network security, threat monitoring, or incident response.
• Strong knowledge of cybersecurity principles, practices, and technologies.
• Expertise in SIEM tools and content management, including rule creation, alert tuning, and report customization.
• Proficiency with security tools like firewalls, IDPS, antivirus, and vulnerability scanners.
• Knowledge of scripting (Python, PowerShell) for automation within the SIEM environment is a plus.
• Ability to analyze and interpret security data to identify vulnerabilities and potential threats.
• Excellent communication skills, with the ability to explain complex security concepts to non-technical stakeholders.
• Strong analytical skills and attention to detail.
• Ability to work on-call or off-hours as needed to respond to security incidents.
• May require occasional travel for training or workshop.
• Experience in the application of threat modelling or other risk identification techniques.
• Detailed knowledge of system security vulnerabilities and remediation techniques, including penetration testing and the development of exploits.
• Breadth of knowledge in information security space with emphasis on TCP/IP network security, operating system security, common attack patterns and exploitation techniques.
• Relevant certifications (e.g., CompTIA Security+, Certified Information Systems Security
• Professional (CISSP), Certified Ethical Hacker (CEH), GIAC Security Essentials (GSEC)) are a plus.
• Effective leadership skills and a team player.
• Strong sense of ownership and drive.

JOB SUMMARY

Overall

• This CX role is the torchbearer of a customer-centric culture in an organization that leads to great customer experience. As a CX Analyst within the team, you will bring your mastery of analyst experience to coach stakeholders and teams across the bank as we transform the way we collect data, listen to customers, and identify the focused area to improve experience for our customers.
• This role will be focusing on operationalizing the Global CX Strategy, Complaints Optimization, NPS, Analytics, and market partnering. A “challenge accepted” attitude is a must in this fast-paced environment.

RESPONSIBILITIES

Strategy

• Review industry best practices and benchmarks to ensure WRB is always efficient in their setup and operation across Customer Experience domain. Brings in the customer lens, voice, behavior, and insights and translates these into a defined set of linked end-to-end customer experiences to our various markets. Partner with Analytics and Insights teams on CX optimisation initiatives to turn data into actionable insights. Translate insights into compelling story, and effectively communicate business outcomes that deliver a best-in-class ROX.

Business

• Continuously monitor, analyze, and improve customer satisfaction, NPS, average response time, average resolution time and other customer metrics. Operationalise the global customer experience blueprint and ensure continuous improvement processes alongside Country CX heads to enhance customer experience and customer service levels. Work intensively with Country CX teams to deliver a seamless customer experience across all stages and touchpoints in a customer journey

Processes

• Operationalize CX Sharing forum to facilitate strong and effective collaboration across WRB CX Heads to deliver on the Customer Experience agenda. Standardise and maintain Global Customer Experience framework and standard operating procedures for WRB. Build and maintain user friendly dashboards to visualize client insights and turning data into insights by using data analytics tools like Qualtrics, Tableau, PowerBI. Managing vendors to translate business objectives into tangible results and deliverables. Understand Client Journey improvement process. Suggesting the right tough points to collect data and measure right client insights during the journeys. Participate group activities such as envisioning / ideation, planning, issue resolution, action planning, assumptions testing & prototyping as well as requirements gathering.

People & Talent

• Individual Contributor. Be a team player and uphold the company values behaviours.

Risk Management

• The ability to understand of the main risks facing the Group and the role they play in managing them.

Governance

• Support the Global Process owner for Complaints and take active role in the Group CX Forum

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead to achieve the outcomes set out in the Bank’s Conduct Principles
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• Group WSDM & CCO teams
• Group and Country Personal Banking teams, Digital teams, Product teams and CX teams
• Group Digital Management team, WRB
• Group Personal Management team, WRB
• Global COO teams, WRB
• External Consulting firms and research partners

Other Responsibilities

• Embed Here for good and Group’s brand and values in Client Experience and Research
• WRB; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats)

Our Ideal Candidate

• 5 plus years working experience in Banking.
• 3+ years in Customer experience management and customer insights in finance industry.
• Experience of Customer experience processes, and proven customer-centered design methodologies.
• Proven track record in executing & operationalizing a Customer experience vision.
• Strong strategic acumen coupled with strong execution experience.
• Outstanding stakeholder management skills.
• Strong collaboration, consensus building, problem resolution and communication skills are a prerequisite.
• Application of in-depth customer experience knowledge and best practice.
• Proven achievement of consistent, high-quality results.
• High energy, can-do attitude, very strong sense of ownership and desire to succeed with commensurate analytical and strategic skills.
• Executive-level communication & presentation skills; must have persuasive "presence" and ability to effectively communicate technology to business stakeholders and business to technology people
• Energy and a desire to succeed; follows through on commitments; pushes self and others to deliver exceptional results.
• Relationship building – able to build strong relationships across internal and external stakeholders.

Role Specific Technical Competencies

• Banking.
• Customer experience management.
• Customer-centered design methodologies.
• Stakeholder management skills

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

• Design, develop, test, and implement Tableau dashboards and visualizations
• Supporting Business dashboards, projects, and ad-hoc requests
• Manage portfolio of existing and future Tableau dashboards and deliverables (data preparation, security design, access management, data visualizations design, testing, optimization and automation, enhancement roadmap, portfolio catalog, development prioritization, user adoption and training)
• Lead the implementation of enhanced dashboard access and data sharing security framework for Business dashboards requirements
• Deliver meaningful insights, trends, and analysis across all Business areas using a variety of internal and external data sources
• Participate in gathering requirements and consulting with customers to understand business problems and find the best way to visualize outcomes
• Participate in cross-functional projects
• Translate analysis outcomes into compelling data visualizations that are intuitive and prompt insights and actions
• Use data to tell stories by creating visually appealing reports, Tableau dashboards, and presentations for our internal customers

Job requirements

• Bachelor Degree in Computer Science or Information technology
• Basic knowledge of products, services and channels in fin tech industry
• Strong background in database concept.
• Expert in Data Visualization tools (e.g. Tableau, QlikView, Power BI etc.)

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - https://sg.go.persolkelly.com/job/apply/10579

We regret to inform that only shortlisted candidates will be notified.

PERSOLKELLY Singapore Pte Ltd

• RCB No. 200007268E • EA License No. 01C4394

• Registration ID <R1105286> (Ngiam Xinyi)

Job Location : MBFC

Industry : Legal/Law

Role purpose:

The on-site analyst role is to ensure the proper functioning of personal computing and office technology so that end users can most efficiently and effectively accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving customer requests and escalations from the Global Service Desk. Problem resolution will involve the use of incident management tools, as well as hands-on support at the on-site level.

Responsibilities:

· Perform hands-on fixes, including installing and upgrading software, installing hardware, managing mobile devices, implementing file backups, and configuring applications.

· Owns and drives issues to resolution including escalation to specialized resources within the broader IT organization. Remains engaged on issues until resolution.

· Provide Tier 2 technical support for client facilities such as video conferencing and audio conferencing services.

· Lead, coordinate and participate in improvements as they relate to the on-site IT environment.

· Serves as an advocate for the organization’s information security management system. Assists customers to work efficiently within the ISMS framework.

· Test fixes to ensure problems have been adequately resolved.

· Perform post-resolution follow-ups to customer requests.

· Evaluate documented resolutions and analyse trends for ways to prevent future problems.

· Field incoming requests from customers via both telephone and e-mail in a courteous manner.

· Build rapport with customers.

· Perform preventative maintenance, including checking and cleaning of workstations, printers, and peripherals.

· Prioritise and escalate problems (when required).

· Record, track, and document problem-solving processes, including all successful and unsuccessful decisions made, and actions taken, through to final resolution.

· Apply diagnostic utilities to aid in troubleshooting. Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution.

· Understands the essential responsibilities of the position and works to continuously to build and improve the skills necessary to be proficient in the role.

· Serves as a back up to the IT Support Technician as appropriate.

· Serves as lead Audio Visual SME for live meetings and events held onsite or at remote locations as requested.

· Supports operates and maintains AV equipment for live meetings and events.

· Provides support and demonstrates expert knowledge for online webinar tools and applications.

· Acts as backup trainer when requested.

Qualifications/Experience:

· Experience in the field of computer science, information sciences, or related field for 3 to 5 years.

· Microsoft MCP desired or other appropriate certification.

· Strong knowledge of computer hardware, including Dell workstations and laptops.

· Experience with Microsoft Windows.

· Extensive application support experience with Microsoft Office.

· Proven track record of working under Service Level Agreements and a Service Desk framework.

· Experience working in a team-oriented, collaborative environment.

Key Performance Areas:

· Effective communication with Managers and IT staff.

· Provide high quality customer service to all staff.

· Responsiveness and reliability for driving issues to resolution.

· End user satisfaction with the outcome and the manner in which it was delivered.

Knowledge and Skills:

· Strong understanding of the organisation’s goals and objectives.

· Deep understanding of how the various work groups in the organization use technology in their day-to-day work.

· Exceptional written and oral communication skills.

· Exceptional interpersonal skills, with a focus on listening and asking probing questions as appropriate.

· Strong documentation skills.

· Ability to conduct research into a wide range of computing issues as required.

· Ability to absorb and retain information quickly.

· Ability to present ideas in user-friendly language to non-technical staff and end users.

· Keen attention to detail.

· Proven analytical and problem-solving abilities.

· Ability to effectively prioritise and execute tasks in a high-pressure environment.

· Exceptional customer service orientation.

· Ability to represent and advocate for both the policies and procedures of the IT organization the end users’ perspective.

Personal Attributes:

· Consistently demonstrates a positive attitude and approach.

· Demonstrates enthusiasm and dedication.

· Consistently displays initiative by proactively providing solutions and driving long term objectives toward completion.

· Demonstrates empathy and focuses on the needs of internal and external clients/contacts where relevant.

· Focuses on what can be done. When a problem exists, suggest a solution.

· Builds relationships with stakeholders.

· Maintains a courteous and professional manner in all dealings.

About the Client

Our client is one of the reputed MNC firms in Singapore

Responsibilities

1. Accountable for overall project business requirements elicitation

2. Driving business discussions and managing the project scope

3. Senior stakeholder management and leadership updates

Support the project delivery phases especially during Analysis and design and test phases.

Skills/Requirement

Must have Skills:

1. 7-12 years of experience in Banking industry.

2. Experience as a business analyst in leading banks and delivered projects, programs of large scale.

3. Should have good communication skills and capability to drive senior stakeholders with minimal supervision.

4. Should have experience in AML, KYC, compliance domain and data analytics.

Experience in AI/ML and workflow applications is good to have.

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret to inform that only shortlisted candidates will be contacted

PERSOLKELLY Singapore Pte Ltd
EA License No. 01C4394
EA Registration No. R1547247 (Jyothi Chandrakanth Kamath)

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The information contained in this e-mail and any accompanying documents may contain information that is confidential or otherwise protected from disclosure. If you are not the intended recipient of this message, or if this message has been addressed to you in error, please immediately alert the sender by reply e-mail and then delete this message, including any attachments. Any dissemination, distribution or other use of the contents of this message by anyone other than the intended recipient is strictly prohibited.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an emailto let us know. Please feel free to contact us if you have any queries.

All parties involved in any form of workforce engagement are to strictly adhere to prevailing regulations and laws that govern local fair employment practices, and to invest reasonable efforts in building a strong Singaporean core workforce, recruit and select candidates based on merit and prohibit discrimination based on age, race, gender, religion, marital status and family responsibility or disability. For more information, please refer to MOM and TAFEP websites.

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About the Client

Our client is one of the reputed MNC firms in Singapore

Responsibilities

• Understand each business unit's Role & Access provisioning processes

• As a role maker Review and Create Business Policies and Roles in identity Management System (IDM)

• Understand and Validate the Application or Department level Role Matrix.

• Follow-up on Consolidated Access certification feedbacks/queries

• Perform target account reconciliation against the Identity Management system,

• Help the IDM team by completing the daily tasks assigned

• Provide administrative support to IDM team

• Maintains a High level of quality and productivity per company standards

• Comfortable working independently with minimal supervision

• Strong verbal and written skills

• Excellent computational ability

• Effective communication skills

• Ability to multitask effectively

Skills/Requirement

Must have Skills:

• Bachelors’ Degree in Computer Science or related field.
• At least 6 years’ relevant experience preferably in a Finance Institution.
• Knowledge on access control, preferably RBAC (Role Based Access Control)
• Strong knowledge of Oracle SQL and proficient in writing complex SQL queries
• Practical knowledge of scripting languages, preferably Python / Java
• Hands on experience with Reporting tools
• Comprehensive knowledge in User Access Management and Application Access Matrix
• Comprehensive knowledge in Identity Management implementations

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret to inform that only shortlisted candidates will be contacted

PERSOLKELLY Singapore Pte Ltd
EA License No. 01C4394
EA Registration No. R1547247 (Jyothi Chandrakanth Kamath)

**********************************

The information contained in this e-mail and any accompanying documents may contain information that is confidential or otherwise protected from disclosure. If you are not the intended recipient of this message, or if this message has been addressed to you in error, please immediately alert the sender by reply e-mail and then delete this message, including any attachments. Any dissemination, distribution or other use of the contents of this message by anyone other than the intended recipient is strictly prohibited.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an emailto let us know. Please feel free to contact us if you have any queries.

All parties involved in any form of workforce engagement are to strictly adhere to prevailing regulations and laws that govern local fair employment practices, and to invest reasonable efforts in building a strong Singaporean core workforce, recruit and select candidates based on merit and prohibit discrimination based on age, race, gender, religion, marital status and family responsibility or disability. For more information, please refer to MOM and TAFEP websites.

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• Perform system performance test and evaluation and customer qualification focusing on vision inspection system.
• Evaluating and establishing vision system performance specifications.

Requirements:

• Diploma in engineering discipline
• At least 1 year of field servicing experience in semiconductor industry
• PC hardware, OS and networking knowledge

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

The ideal candidate should be knowledgeable about software development and common software engineering practices, with the ability to design and propose software architectures and solutions. They should possess a strong understanding of software engineering and system design principles.

Duties/Responsibilities:

• Collaborate with stakeholders to understand their business requirements and translate them into technical requirements.
• Work closely with the development team to ensure the delivered solution meets the business needs.
• Design and propose software architectures and solutions that align with business goals.
• Conduct research and analysis to identify trends, best practices, and technologies that can improve the software development process.
• Provide guidance and support to the development team throughout the development lifecycle.
• Participate in meetings and discussions to provide insights and recommendations on technical matters.
• Document and communicate technical concepts to non-technical stakeholders.
• Stay updated with the latest technologies and trends in software development and low-code/no-code technologies.

Requirement, Skills:

• Bachelor's degree in Computer Science, Software Engineering, or related field.
• Proven experience as a Business Analyst or similar role in software development.
• Strong knowledge of software engineering and system design principles.
• Excellent analytical and problem-solving skills.
• Ability to work effectively in a team environment.
• Strong communication and interpersonal skills.
• Experience with Agile methodologies is a plus.

A leading bank in Singapore is seeking a skilled Business Analyst to join their dynamic team:

Business Analyst - Banking

Key Responsibilities

• Take a crucial role in various projects, including strategic change management, new business and product initiatives, and process re-engineering. Responsibilities will encompass business systems analysis and technical writing, requiring a comprehensive understanding of the organization and its core functions.
• Act as the primary liaison between Technology and specific business units, identifying requirements, creating project and process specifications, coordinating with project teams, and ensuring that schedules and budgets are adhered to.

Key Requirements

• 10-16 years of experience in business analysis or a similar role, ideally within the banking or financial services sector.
• Strong foundational knowledge of technology and the Software Development Life Cycle (SDLC), either waterfall or Agile. Familiarity with banking products is essential.
• Experience or exposure to ETL processes and MAS reporting regulations is a plus.
• Excellent communication skills with the ability to engage stakeholders across different levels and functions.
• Capacity to bridge the gap between technology and business, effectively conveying messages and requirements.
• Ability to work independently or with minimal guidance to complete assigned tasks.

Role & Requirement:

• Experience in data analysis.
• Experience in managing data reconciliation/quality checks (implementation, monitoring and troubleshooting).
• Hands-on experience with Oracle PL/SQL.
• Experience in performing UAT.
• Able to manage SLA and queries from end users.
• Experience in providing documentation support e.g. in technical/functional specifications.
• Finance domain knowledge.
• Problem solving and logical thinking.

SKILLS: Oracle, PlSQL, UAT, SQL, DATA ANALYSIS,

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We are looking for a highly skilled and motivated Quantitative Analyst to join our innovative team. In this role, you will play a pivotal part in developing and refining trading strategies through the analysis of large-scale financial data, implementation of cutting-edge quantitative models, and close collaboration with trading and research teams. This is an incredible opportunity for individuals passionate about financial markets and quantitative problem-solving.

Key Responsibilities

• Data Analysis: Analyze complex financial datasets to uncover patterns and identify profitable trading opportunities.
• Model Development: Design and implement quantitative models to drive algorithmic trading strategies.
• Strategy Optimization: Backtest and simulate trading strategies to ensure their robustness and real-world applicability.
• Collaboration: Work closely with traders and developers to enhance the performance of deployed models.
• Tool Building: Develop and maintain analytical tools and libraries to support market data analysis and trading operations.
• Reporting: Effectively communicate insights, findings, and recommendations through detailed reports and presentations.

Qualifications

Required Skills and Experience

• A degree in a quantitative discipline such as Mathematics, Statistics, Engineering, or a related field.
• Proficiency in programming languages like Python, C++, or MATLAB.
• Deep knowledge of statistical techniques and machine learning algorithms applied to financial data.
• Strong skills in data visualization to present insights in a clear and actionable manner.

Preferred Skills

• Solid understanding of financial markets, trading instruments, and market microstructure.
• Experience with algorithmic trading and high-frequency trading systems.
• Familiarity with cloud computing and big data technologies is a plus.

Why Join Us?

• Collaborate with a highly skilled team at the forefront of quantitative finance.
• Work on exciting and challenging projects in a fast-paced, data-driven environment.
• Enjoy opportunities for professional growth and the chance to directly impact trading performance.

Ready to shape the future of trading? Apply now to join our dynamic and growing team!

Job Description:

• Perform inspections on raw materials, intermediates and finished products by conduct sensory evaluation, carry out physical, analytical tests to ensure compliance with specifications and standards.
• Document non-conformance and conduct investigations on customers’ complaint samples or rejected items (Internal & External).
• Issue various documents (TDS, COA) and reply technical enquiry raised internally (e.g. inter-department, affiliates) or externally (e.g by customers).
• Ensure preventive maintenance and external calibration of lab equipment is carried out duly.
• Ensure proper functioning and running of QC laboratories (Chemical, sensory, microbiology, retain sample room) in accordance with ISO9001, 5S, lean principle, ISO14000 and OSHAS 18001 standards and procedures.
• Assist and support in the implementation of continuous improvements in QA/QC functions.
• Carry out ad-hoc duties as assigned, when and where necessary.

Job Requirements:

• Minimum Diploma or Degree in Chemistry, Food Science and Technology, Analytical Chemistry or equivalent in years of similar experience.

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Stratas Advisors is seeking an analyst for its practice area pertaining to renewable transport fuels, including biofuels. The primary focus of this position will be conducting research on renewable transport fuels from Asian and global perspectives. The analyst will gather and analyze information and data, and distill key takeaways and implications, provided to clients through online client products and bespoke consulting engagements.

Strong teamwork skills as well as the ability to work independently are critical to this role.

Responsibilities:

• Monitor and collect data/information on the biofuels and other renewable transport fuels and the transport and energy sectors, including overall market growth, fiscal policies, sales of alternative vehicles, trade dimensions and developments by competitor, at a country and region level.
• Forecast and model supply and demand, production capacity, feedstock splits, support mechanisms and tariffs at the regional and country level.
• Prepare written analysis of markets and policies in reports/memos/data provided for internal use and for clients, as well as in other forms, such as PowerPoint slides and Excel files.
• Streamline overall data gathering and handling.
• Help coordinate data and information sharing between the Decarbonization and Renewables practice and other teams within Stratas Advisors (e.g., Automotive, Fuels Specifications and Hydrogen teams).
• Deliver analytical content and market insights associated with strategic consulting engagements.
• Provide research and analytical support to other teams within Stratas Advisors when required.

Requirements:

• Experience in an analyst or research role, particularly within the transport or energy sector, is desirable.
• BA/BS is required, and an MA/MS, specifically with work in economics or transportation/energy, is a plus.
• Strong quantitative skills with a comfort level using MS Excel are critical.
• Strong written and verbal communication skills in English.
• Strong problem-solving/critical thinking skills.
• High level of personal interest and enthusiasm in the transport and energy industries.
• Understanding of the transport industry, including basic familiarity with foundational technologies, trends, and regulatory environment are a plus.
• Understanding of general economics, including but not limited to supply/demand and price relationships, and familiarity with international markets.
• Knowledge of Mandarin Chinese, Japanese, Hindi or other Asian languages is a plus.
• Experience working in a fast-paced environment with rapidly shifting priorities such as consulting is desirable.
• Willingness to work remotely and travel for business on an occasional basis (less than 10%).
• Candidate must have the legal right to live and work in Singapore without the need for a work permit or sponsorship.

Stratas Advisors offers a competitive remuneration and benefits package including health insurance and bonus holidays.

Please submit your CV and cover letter to [email protected] by Friday 10 January 2025 COB. Clearly mark “Renewables and Decarbonization Analyst“ in the subject of your email.

Interviews will be conducted online on a rolling basis.

Stratas Advisors is an Equal Opportunity Employer.

Media Analyst

• Contract until Aug 2025
• Hybrid work location
• Work location: CBD area

The Opportunity

• Read, analyze, and summarize media coverage of important issues
• Inform the wider team on news cycles and policy issues domestically and internationally, and put them into their local context
• Create reports with media insights (including visualization) to assess the impact of different news cycles and inform future strategy
• Support the communications team in developing meaningful success metrics for its campaigns and initiatives across traditional (news) media outlets as well as owned, paid-for and earned social media activity

Your Background

• 2+ years of experience in a media analysis, research, journalistic, communications or related role, or working for a media agency, media analysis firm, a media measurement platform or think tank
• Fluency in English and Japanese to support Japan market
• Familiarity with the media market in APAC
• Experience owning multiple deliverables and working in a deadline driven environment
• Experience in handling data sets and visualizing data a plus
• Experience drafting messaging materials; writing news summaries is a plus
• Bachelor's degree in Communications, Journalism, Public Relations, Broadcast, Political Science, Marketing, Economics, Statistics or related field

Interested parties please click "Apply Now" or contact May Anne Ramos (EA Reg no: R1110127) at [email protected] for more information.
Peoplebank Singapore Pte Ltd, EA Licence Number: 08C5248

Our client is a leading Multinational Social Media company. The client is looking for a media analyst to join our Communications Measurement team to analyze the impact of our comms work across traditional press as well as social media and our owned channels in APAC.

Job Responsibilities:

• Read, analyze, and summarize media coverage of important company issues
• Work with different country team in Japan mainly, Korea and potentially Indonesia
• Inform the wider team on news cycles and policy issues domestically and internationally, and put them into their local context
• Working with the country team on any upcoming communications that is going to be released for any company platform(s) and analyze on the impact of these news/announcements.
• Create reports with media insights (including visualization) to assess the impact of different news cycles and inform future strategy
• Support the communications team in developing meaningful success metrics for its campaigns and initiatives across traditional (news) media outlets as well as owned, paid-for and earned social media activity

Job Requirements:

• Bachelor's degree in Communications, Journalism, Public Relations, Broadcast, Political Science, Marketing, Economics, Statistics or related field
• Min 2+ years of experience in a media analysis, research, journalistic, communications or related role, or working for a media agency, media analysis firm, a media measurement platform or think tank
• Familiarity with the media market in APAC
• Experience owning multiple deliverables and working in a deadline driven environment
• Experience in handling data sets and visualizing data a plus
• Experience drafting messaging materials; writing news summaries is a plus
• Understanding of metrics and analytics within the media environment
• Good communication skills and fluency in English and Japanese language to liaise with Japanese speaking stakeholders.

If you are keen on this exciting opportunity, kindly ‘Apply Now’.

*Referrals are greatly appreciated*

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Morgan McKinley Pte Ltd

Ramitha Ravindran

EA Licence No: 11C5502

EA Registration No. R1765539

Job Responsibility

1. Monitor and assess markets to produce news, price assessments, market commentaries and reports

2. Analyse data to create insights into global commodities trade (mainly coke and coal)

3. Daily contact with traders, buyers and producers and other key market sources to build relationships and gather market intelligence

4. Develop two-way relationships with contacts and share market intelligence

5. Contribute copy to relevant daily news stories, publications and a real-time news service

6. Attend meetings, conferences and industry events to build contacts, report on news.

Requirement：

1. Minimum Bachelor’s degree in International Trade, Economics, Business or Marketing, etc

2. Familiar with the bulk commodity industries such as the Platts Coal and Coke Index

3. Excellent communication, negotiation, and interpersonal skills

4. Proficient in Mandarin and English

For application, please provide your CV (incl: current salary and expected salary) in Chinese.

Key Responsibilities:

• Collaborate with cross functional team members and stakeholders to identify, collect and analyze data; to solve data related business challenges
• Analyze datasets to identify trends and uncover insights for potential business improvement and business opportunities
• Create interactive dashboards and visualizations using Power BI, Tableau, or similar tools to effectively communicate findings
• Evaluate and improve data quality, ensuring the accuracy and consistency of datasets
• Present insights and recommendations to management in clear, concise, and impactful formats

Requirements:

• Bachelor's degree in Data Science, Statistics, Computer Science, Business Analytics, or a related field.
• At least 2-3 years of work experience in data analytics, database management or statistical analysis or a related field
• Familiarity with F&B or retail industry analytics is an advantage
• Strong data visualization skills using tools such as Tableau, Power BI, or equivalent
• Advanced proficiency in Microsoft Excel; experience with SQL, Python, or R is a plus
• Strong analytical, curious, business-oriented and written/oral communication skills, capable of presenting technical information to nontechnical stakeholders, and the ability to interpret complex datasets
• Attention to detail and a commitment to delivering high quality work

Education:

· Bachelors’ Degree in Computer Science or related field.

· At least 6 years’ relevant experience preferably in a Finance Institution.

Essential:

· Relevant experience in any of the IDM tools

· Strong knowledge on role based access control.

· Strong knowledge of Oracle SQL and proficient in writing complex SQL queries.

· Practical knowledge of scripting languages, preferably Python / Java.

· Hands on experience with Reporting tools with excellent computational ability.

· Effective communication skills, requires excellent stakeholder management skills, has ability to multitask effectively and need to be a good team player.

· Work independently with minimal to no supervision.

System Architect:

Job Description Summary:

We are seeking a System Architect. The ideal candidate will possess a minimum of three years of experience in the design,

implementation, and management of systems. A strong background in systems, software, and networking is essential, along with proven expertise in preparing and managing tender processes.

Job Responsibilities:

• Lead collaborative discussion between various teams to determine system requirements and transform them into technical specifications.

• Consult with customers and their representatives in order to appropriately influence system architecture and design.

• Ensure that the proposed architecture and design will meet the customer's requirements.

• Ensure proposed software design meets all requirements of quality, security, modifiability, extensibility etc.

• Work with fellow team mates to develop user stories, functional specifications, and acceptance criteria.

• Create and maintain detailed documentations such as Software Requirements Traceability Matrix, Software Requirements Specifications, Software Design Document, Interface Design Document etc for system architecture and design workflows.

• Preparation and submission of tenders for new projects, including requirement analysis, solution design and cost estimation.

• Efficiently handle tender-related queries and offer technical support throughout the tender evaluation and negotiation phases.

• Experience working in a team-oriented and collaborative environment.

Required Qualifications & Experience:

Bachelor’s or Master’s degree in computer science, Engineering, Information Technology, or related fields.

A minimum of 3 years’ experience in System Architecture and Design.

Demonstrated expertise in systems engineering, software development and network infrastructure.

Strong analytical and problem-solving skills, capable of addressing complex technical issues.

Excellent Oral, Communication & liaison skills.

Good knowledge of UML and other modelling methods.

Experience on Software Architecture such as Micro-Services, N-Tier Architecture.

Experience using team collaboration tools(e.g., JIRA) will be added advantage.

Relevant certifications in System Architecture and Design will be beneficial

Nature of Service:

1. Identification and assessment of current state processes based on interviews, focus group discussions, data gathering, etc.
2. Development of future state processes in consultation with stakeholder groups including the Authority’s contractors/vendors.
3. Facilitation of stakeholder group discussions or workshops to gather requirements, seek concensus on proposed future state processes, etc.
4. Documentation of process models using the Authority’s preferred tool.

Required Role’s competencies, skills & knowledge

1. Relevant credentials and qualifications.

Minimum 3 years (or 5 years for Senior Deployed Staff) of relevant experience in performing the Role.

We are looking for a Software Quality Assurance Analyst who are passionate about improving the quality of the services. The QA will be part of an in-house team tasked with developing and maintaining the system.

Responsibilities:

• Create and maintain test cases, test plans ensuring that they are up to date with requirements and policy changes
• Create, maintain and improve the automated test framework and test environments
• Conduct testing on new features and file defects
• Perform various tests such as manual/functional/performance/exploratory tests support UATs
• Assist in resolving production cases
• Participate in all agile ceremonies

Requirements:

• Degree in software engineering, computer engineering, electrical engineering or Infocomms-related discipline.
• At least 3 years of professional software quality testing experience with hands-on automation
• Strong understanding of testing techniques
• Strong understanding of test-driven development, continuous integration and continuous delivery
• Experience with various testing tools will be an added advantage:
• Experience with open-source automated testing frameworks (i.e. Robot, Appium, Selenium) or Enterprise level testing tools (e.g. HP Mobile Center, HP UFT, HP QC, Sprinter)
• Experience with open-source performance testing tools (i.e. JMeter, Gatling, Locust) or enterprise level testing tools (HP LoadRunner)
• Experience with open-source penetration testing tools (ZAP, Burp Suite, SQL Map) or enterprise level penetration testing tools (HP WebInspect, Nessus, CheckMarx)
• Working experience in Agile environment will be an added advantage
• Excellent verbal communication and listening skills
• Proactive, self-driven and motivated