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Role: Production Support Analyst

Job Requisition Number: JR46056

Job Level: 3-9 years of relevant experience (L2/L3)

Location: Singapore

Job Objectives:

Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations.

We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure.

Our operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing.

Key Responsibilities:

· Deliver a 1st class Production Support service to Channel’s stakeholders

· Responsible for availability, incident, problem and capacity management for the applications in scope

· Response and resolve incidents, problem and user queries through proper analysis

· Manage communication for Incidents (SLA breaches, Application Major Incidents, Logistics issue) and responsible for communications within team, manager and department

· Drive technical remediation in line with agreed non-functional requirements

· Evidence continual service improvement of processes and tasks (via automation)

· Ensures essential process / procedures are followed and contribute to defining standards.

· Coach and be receptive to coaching to uplift the team’s and your individual knowledge

· Communicate complex technical issues to business users in a language they understand

· Contribute to effective knowledge management best practices within team and organization

· Work closely with 1st & 3rd level support and development teams to the incidents, problem and user’s queries are resolved within SLA

Key Requirements:

Education:

· Bachelor’s degree in computer science or related field.

· At least 6 years’ relevant experience, preferably in a Finance Institution.

Essential:

· 5 + years of experience working in Banking IT industry support. Experience in Microsoft Dynamics CRM and Siebel CRM applications.

· Strong team player. Flexible and being able to manage time effectively.

· Able to work with a sense of urgency under multiple deadlines and successfully organize and complete tasks with minimal supervision.

· Experience in L2 / L3 support in a Production Support group in a high availability / mission critical environment.

· Strong understanding of ITIL methodology

Technical Skills:

· 5+ years of experience with Distributed Technologies – Microsoft Dynamics CRM, MS SQL Server, Unix, MQ, Oracle.

· Strong working experience in Microsoft Dynamics CRM application production support

· Strong understanding of Microsoft Dynamics CRM application architecture

· Excellent troubleshooting skills in Control-m batch issues, SSIS packages

· Strong automation skills (Unix Shell scripting / windows batch scripting or any other scripting language)

· Hands-On experience in writing / debugging scripts, code, and database queries

· Software Engineering & Change Management

· Solid understanding and execution of DR & BCP

· Good experience in Middleware MQ / BMC / Control-M/Remedy incident Management tools

· Competence in Microsoft Excel, PowerPoint and Word documents

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer to your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume.

Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Zenith Infotech (S) is a Tech Recruitment firm with 27 years of experience in Singapore, supporrting clients in terms of ICT Consultant placments.

Currently we are looking out for a Data Analyst with 3 years of experience, best working in Contact Center enviornment before or presently.

Responsibilities :

• Extract and clean the data from various data sources to generate daily, weekly and monthly reports.

• Writing SQL queries to retrieve information quickly.

• Fulfil ad-hoc data request from client and management.

• Work / Collaborate with Developer(s) to automate reports

• Liaise with client on data related queries

• Analyze contact center performance metrics, including call volume, response times, and customer satisfaction scores.

• Develop and maintain dashboards and reports to monitor key performance indicators (KPIs).

• Identify trends and patterns in data to inform operational improvements and strategy.

• Collaborate with management and other departments to develop actionable insights and recommendations.

• Support the implementation of process improvements based on data findings.

• Ensure data integrity and accuracy.

• Assist in forecasting demand and capacity planning based on historical data trends.

• Stay updated on industry best practices and emerging technologies in data analysis.

• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment.

Qualifications and Skills:

• Minimum Bachelors in Business, Computer Science, Mathematics, Data Analytics, or a related field.

• At least 1 to 3 years of experience building reports using Excel, SQL AWS Quick sight or any other business intelligence and data analytics tools.

• Proficiency in data analysis tools (e.g., Excel, SQL, Python) and data visualization software (e.g., Tableau, Power BI).

• Proven experience in data analysis, preferably in a contact center environment.

• Strong communication and presentation skills

• Proactive and able to work independently with minimum supervision.

• Excellent time management with strong critical thinking and ability to handle pressure.

• Detail-oriented with a strong focus on accuracy and data integrity.

• Familiarity with statistical analysis and modeling.

Context:

• Decommissioning of a trading platform for Bonds business activity to a main front office target platform.
• The senior developer will lead a future team of developers. The team will be fully allocated to this project and will be part of a multi-site project team.
• The position involves working to develop code under modern standards, including possible cloud-readiness.

Job Description:

• Provide functional and technical expertise on KONDOR+ and other in-house bank applications.
• Requests management (users and others IT teams)
• Operations management
• Application monitoring
• Incident Management
• Problem Management
• Contribute to continuous improvement initiatives.
• Must be able to mentor new/junior resources, impart knowledge and collaborate effectively within TSY and whole CMI.
• Self-motivated and starter with demonstrated ability to lead initiatives explore latest market standards and tools to gain time and cost efficiency.
• Flexibility to accept additional responsibilities and be able to multi-task.
• The Support analyst should have a pro-active mindset in security, incident preventive measures, productivity and global improvement of the quality of service.
• Must be flexible to participate in post business hours activities such as but not limited to overnight on-calls, weekend interventions, DRP, releases and other application activities that can be performed only outside the business duration/weekends.

Job Requirements:

• At least a Bachelor’s Degree in Computer Science, Information Technology, Programming & Systems Analysis, Science (Computer Studies), or related fields
• 5-7 years of experience in Production Support of financial systems
• Strong knowledge of KONDOR+ application for 3+ years or 3+ years of experience in IT Support for another Capital Markets applications
• ITIL certification/knowledge.
• Knowledge of major market regulatory body’s rules is an advantage
• Exposure to Capital Markets applications (E.g. Summit, Kondor+, Murex, Calypso…) is an advantage
• Should be able to do SLA & KPI management, Client communication & interaction
• Predictive analysis, consulting, escalation management
• Risk analysis and project execution
• Knowledge of Capital Market FO/BO environment is an advantage
• Strong knowledge of Configuration Management
• Strong knowledge in XML, SQL, PL/SQL, Shell Scripting, MQ Series, CFT, and Control-M.
• Knowledge of monitoring solutions like ITRS Geneos is an advantage
• Excellent communication and interpersonal skills
• Strong analytical or troubleshooting skills

Job Purpose

The Customer Analytics, Reporting and BI team manages data projects, data pipeline and data analytics to maximize the potential of data, uncovering valuable business insights for Group Customer and Digital Division. Leveraging advanced data analytics and visualization, the team enables senior stakeholder to interpret the story behind the number, driving more informed strategies and initiatives.

The Senior Analyst (Data Analytics & Visualisation) plays a pivotal role in managing and enhancing the data analytics assets, which are used to monitor business performance, identify business opportunity and enable data-driven business decision. This role collaborates closely with key stakeholders across multiple departments to apply advanced analytics to generate value-creating insights from big data. The ideal candidate is passionate about creating business impact by using their data expertise and industry experience.

The Job

· Design, build and enhance data analytics assets to ensure relevance and continued usage of the analytics and business intelligence by business users for making informed decisions.

· Support the build of contextual data marts to advance the scalability and reusability of visual and advanced analytics assets.

· Collaborate with business and Group Data independently to manage the entire dashboard development cycle - from gathering and proposing business requirement, designing dataflow and data structure, to developing dashboard and managing the schedule of release.

· Support ad-hoc data analytics and periodic reporting requests.

· Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.

· Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.

· Highlights any potential concerns /risks and proactively shares best risk management practices.

Our Requirements

· BS in Business Analytics, Statistics, Economics, Actuarial Science or equivalent disciplines that focuses on extensive use of data for analysis.

· At least 5 years of experience in managing and delivering multiple requirements for business intelligence and analytics as an individual contributor.

· Proficient in traditional and modern data programming language (e.g. Phyton, SQL, Hive, and PySpark) and data visualization tools (e.g. Tableau).

· Practical knowledge of big data ETL framework and experience dealing with complex data structure.

· Strong business acumen and communication skill; able to bridge the communication between technical and business domains.

· A problem-solver, initiative-taker who can work independently and responsibly with minimal supervision.

· Ability to manage and prioritize requests and tasks while being goal-oriented

· Experience in performing/interpretating advanced analytics (e.g. Statistical or ML-based) is a plus.

· Experience in insurance or financial services industry is a plus.

· High level of integrity, takes accountability of work and good attitude over teamwork.

· Takes initiative to improve current state of things and adaptable to embrace new changes.

About Great Eastern

Established in 1908, Great Eastern places customers at the heart of everything we do. Our legacy extends beyond our products and services to our culture, which is defined by our core values and how we work. As champions of Integrity, Initiative and Involvement, our core values act as a compass, guiding and inspiring us to embrace the behaviours associated with each value, upholding our promise to our customers - to continue doing our best for them in a sustainable manner.

We work collaboratively with our stakeholders to look for candidates who exhibit or have the potential to embrace our core values and associated behaviours, as these are the key traits that we expect from our employees as they develop their careers with us.

We embrace inclusivity, giving all employees an equal opportunity to shine and play their role in exploring possibilities to deliver innovative insurance solutions.

Since 2018, Great Eastern has been a signatory to the United Nations (UN) Principles of Sustainable Insurance. Our sustainability approach around environmental, social, and governance (ESG) considerations play a key role in every business decision we make. We are committed to being a sustainability-driven company to achieve a low-carbon economy by managing the environmental footprint of our operations and incorporating ESG considerations in our investment portfolios; improving people’s lives by actively helping customers live healthier, better and longer; and drive responsible business practices through material ESG risk management.

To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.

Key Accountabilities:

1) Active data management – maintain and update LP database, investor portal and proactively manage global FM database, folders and software solutions

2) Prepare general and fund-specific marketing materials, investor presentations, fund management board meeting packs and fact sheets

3) Support in various fundraising initiatives, due diligence requests, and ad hoc strategic projects

4) Consolidate and prepare quarterly global fund management reporting materials, including AUM, track record and fund KPIs for decision making purposes

5) Liaise with internal groups with respect to monitoring ongoing financial performance and understanding KPIs of existing real estate and private equity funds

6) Conduct research and perform competitor benchmarking analysis against industry peers

7) Assist in establishing internal processes and streamlining operational procedures to enhance global fund management platform

Requirements:

1) University degree preferably in Finance, Accounting or Economics

2) 1-2 years’ relevant experience, preferably within real estate/private equity/data analytics. Fresh graduates may be considered

3) Excellent verbal and written communication skills

4) Proficiency with Microsoft Office Suite including Excel, PowerPoint and Power BI

5) Must be fluent in English, ability to speak other languages a plus

6) Strong project management skills and detail oriented

7) Self-motivated, team player

8) Demonstrate good judgement in high pressure and fast-paced work situations

Who Are We Looking For

You will be interacting with customers, responding to their needs. Gather customer’s information and determine the issue by evaluating and analyzing the symptoms. You will follow up and make scheduled callbacks to customers where necessary. You will help build, maintain and troubleshoot the client's infrastructure. You will be working alongside other engineers to ensure highest levels of client service delivery.

Your duties & responsibilities should include, but are not limited to:

• Provide Level 2 / 3 IT support to End-Users & Infrastructure Devices (onsite / remotely)
• Deploy, Manage and Maintain servers and networks (L3)
• Troubleshooting Network and Server devices (Active Directory, GPOs, OUs experiences)
• Producing Reports to clients during Onboarding / Maintenance
• Ensuring Clients’ System Documentation is accurate and up to date
• Provide front-line IT support to employees via walk-ups, tickets, and MS Teams
• Maintain accurate ticketing processes and asset management tracking records
• Provide emergency requests / VVIP support / Project deployment outside of business hours
• Monitor, troubleshoot, and repair IT hardware and software
• Handle hardware and software sourcing / purchasing / liasing
• Write and update technical documentation for end users and the IT team
• Assist in Projects / Audits / Onboarding based task given by the IT team
• Liaising with 3rd party vendors

You’re Good At

• Good interpersonal skills
• Highly adaptable and flexible
• High level of ethics, values, integrity and trust
• High proficiency in both written and spoken English
• Windows Server Knowledge (AD, GPOs, OU Experiences)

Will Be Awesome If You Are/Have

• Highly disciplined and productive when working independently
• Takes initiative to identify gaps and develop solutions to close the gaps
• Good in follow up and follow through to complete tasks
• Powershell / CMD Line Scripting
• Deployment Knowledge (SCCM/Intune/Custom Imagings/Software Centers)

Your Qualifications

• Minimum 5 years of experience providing IT support in a corporate environment
• Experience in supporting and troubleshooting Windows 10, MS Office, Windows Server (ADFS/LDAP/WSUS) in a business environment

**Only shortlisted candidates would be notified**

**Only fully vaccinated with primary vaccination series may apply**

Data System Officer

For inbound travel agency

GCE "N" / "O" level

Responsible for sales data including costing

Pleasant personality

Experience not necessary, training will be provided

5 days office work week

Working hours 9am-6pm with 1 hour lunch time

Knowledge of Microsoft office will be advantage

The position involves comprehensive knowledge and hands-on experience in ERP system - Microsoft Dynamics 365 for Finance and Operations. Responsibilities include managing the current system setup, troubleshooting issues during daily operations, and facilitating to design, modify, implement, and test change requests and additional enhancements.

The role encompasses leading ERP system optimization, driving improvements and maintaining system performance.

Additional tasks involve in integrating this ERP system with data warehouse and other application, creating Power BI reports, managing Azure tenants, and ensuring projects to be timely delivered within budget. The position requires participation in design and documentation reviews, staying updated on Microsoft cloud technology advancements, and implementing cost-saving and productivity improvement measures.

Essential Responsibilities

• • Understand the business process of the company and how it is integrated with the modules of Dynamics 365 for Financial & Operations system.
• • Provide technical support for daily operation on Dynamics 365. Troubleshoot and maintain the system to ensure its full functionality and reliability.
• • Assist in design, modify, implement and test new system enhancements required by the users, and collaborate with vendors for on-time deliveries.
• • Manage and improve the integration between other cloud applications and streamline process flow with cross-functional team collaboration.
• • Enable Dynamics 365 into data warehouse and build customized Power BI reports for the users.
• • Manage and configure Azure tenant space.
• • Project management on cost, quality, scope, and schedule to ensure on timely delivery of the project and within budget.
• • Participate in design and documentation reviews, update management on work progress and deviations.
• • Share experience in Dynamics 365 with other company sites and provide guidance for future global-wise implementation.

Interested candidates please email your resume to [email protected]

Jonathan Lim Yu Xiang

Recruit Express Pte Ltd EA

Licence No: 99C4599

CEI Registration Number: R22110657

Responsibilities for this position may include but are not limited to:

• Provides engineering design, troubleshooting and maintenance of Distributed Control System (DCS)
• Troubleshoots day-to-day process problems related to process control applications, controller tuning and batch recipes execution
• Supports Process Hazard Analysis and implements process changes through a Management of Change process
• Maintains up-to-date documentation for the DCS
• Conducts training programs for operators on DCS & Batch Recipes
• Initiates and manages DCS hardware life cycle, software and process control network upgrades
• Lead/support development & execution of control system projects, and greenfield projects

Required Qualifications:

• Bachelor's Degree in Electrical/Electronics/Instrumentation and Control/Chemical from an accredited university
• Minimum 5 years of related work experience in DCS in the refinery, petrochemical or chemical industry
• Strong analytical/trouble-shooting skills
• Good interpersonal and communication skills
• Able to work independently, in a team and in a diverse environment

Preferred Qualification:

• Knowledge and work experience in Honeywell DCS System (TPS/EPKS DCS and Experion Batch)
• Knowledge in SQL Programming/Power BI, Process Control Domain & Network administration

Job Highlights:

• Ability to provide 24/7 standby support for maintenance and fault response.
• Comfortable to travel across Singapore for maintenance purpose

Job Responsibilities:

• Plan and execute system administration tasks, including installation, deployment, testing, and commissioning.
• Generate and maintain documentation such as maintenance reports and checklists.
• Create and regularly update technical documentation, covering system configurations and procedures.
• Coordinate with project teams and external clients to plan and execute system upgrades/maintenance projects.
• Conduct maintenance on VA servers, network equipment, and camera systems.
• Address user-reported IT issues promptly, delivering technical support as needed.
• Diagnose and resolve issues related to hardware, software, and network functionality.
• Implement security best practices to safeguard systems from threats and vulnerabilities.
• Apply updates and patches to operating systems, software applications, and drivers to ensure security and performance (Windows Server, RHEL).

Job Requirements:

• Minimum Diploma/Degree in Information Technology or similar function
• Minimum 1 year of experience in server/desktop maintenance or similar function
• Hands-on experiences in configure, troubleshoot Microsoft Windows Servers and Red Hat Linux Servers
• Familiar with system applications & networking concepts
• Proficiency in troubleshooting and problem-solving

If you are keen to explore this career opportunity, kindly send a copy of your resume to [email protected] or simply click the button to APPLY NOW! We regret that only shortlisted applicants will be notified.

Chan Ku Ci - R22111446
EA License No: 16C8261

Mandatory Skills : Red Hat Linux (On Cloud)

Preferred Skills: Azure, VMware, AWS

Brief Job Description

• Plan, execute, monitor and control the various technical aspect of the project.
• Manage or participate in new setup or upgrade of system/network infrastructure projects.
• Responsible for supporting operational systems satisfying contractual Service Level Agreement
• Perform and manage routine preventive maintenance and operational activities
• Provide project documentation and reports
• Diagnose and rectify technical issue
• Managing and Operating Red Hat Linux, Windows VM Infrastructure
  Installation/Configuration/Hardening/Maintenance/Patching
  Maintain System Security
  Advanced Troubleshooting
  Performance Tuning
  Capacity Management
  Preventive/Proactive Support
  Incident/Change/Problem Management
  Provide system administration support and guidance for development team’s app configuration tasks
  Veritas Clustering Setup on RHEL VM would be added advantage
  Chef Automation would be added advantage
  AWS EC2 maintenance
• Managing and Operating VMware vSphere IT infrastructure

Other IT Infrastructure Related Tasks

• Red Hat Enterprise Linux (RHEL) and Windows Administration
• Professional understanding of networking related to RHEL and Windows
• Professional understanding of SAN Storage related to RHEL and Windows
• AWS Certified Solution Architect will be an advantage
• Good understanding of large Data Center Facilities operation
• Hands-On experience supporting various Infrastructure agents like NetBackup
• (Mid-Level) vSphere 7.x.
• Cross-team collaboration with storage, network, security and application delivery
• Technical leadership quality to handle technical challenge and sensitive situations
• Integrate the server automation process either by custom scripts or via third-party solutions(Ansible)
• Candidate should have the drive and intellectual horsepower to resolve user issues and support them through telephone, email, or via chat services as applicable
• Strong communications skills
• Excellent spoken and written English communication skills

Candidates with at least 1 year of relevant experience in Red Hat Linux (On Cloud) preferred.

Candidates with some work experience and possess exposures/ knowledge in Red Hat Linux (On Cloud) are welcome too.

Monthly Claims - Day Shift - $11, Night Shift - $22

Monthly Allowance - Mobile Allowance - Monthly Amount - $50

Performance / Completion Bonus

No. of month bonus: 1 month(s) of Performance Bonus

Working Hours: Work 2 day off 2 days

Day shift 8am to 8pm

Night Shift 8pm to 8am

Experience: 10+ Years

Role: System Analyst

Key Domain/ Technical Skills:

· Mainframe – online and batch processing

· Credit Card domain knowledge

Key Responsibilities:

System Analyst (SA) - Cards Issuing SA is responsible for the requirement analysis, effort estimation, application solution design for Cards Core Issuing application processes and related online and batch interfaces. SA documents requirements/solution traceability, functional design and works closely with functional BA, product/project managers, architects, application developers, and end-users in the development and enhancement of applications. SA also reviews detailed technical design, codes and test strategies, test results and is also responsible for defect triaging.

· Analyze business requirements and provide functional solution to business requirements

· Work with business, fellow SAs, FBA, architect, project team, testers and operations users as well as application development team for functional design/solutions

· guide testers/users in cards parameter setup for the new business (new org, product, pricing, etc)

· guide testers/users in the end-to-end reconciliation process

· prepare functional solution document

· support system integration, user acceptance, regression/performance testing - work closely with TCOE and business users to ensure coverage of critical and important functions

· post-implementation support

· identify and raise/escalate risks to the project/processes

Key Requirements:

Education:

· Bachelors’ Degree in Computer Science or related field.

Experience:

· Should have experience in the Credit Card Core Applications Issuing Business and has solid experience on common credit card interfaces.

· Should have hands on experience in Mainframe and Cards processing platform (Cardlink, VisionPlus etc)

Should have experience as Cards Issuing Application development lead

Overview*

The candidate will support innovation and technology projects under ARCHIVE and Healthcare Redesign. He/She will be working on projects applying Artificial Intelligence and Machine Learning (AI/ML) to develop advanced tools for speech therapy. This role involves collaboration with a dynamic team of researchers from NUS School of Computing and clinical experts to design, develop, and evaluate AI-driven models and applications aimed at enhancing speech therapy delivery process.

Job Responsibilities*

You will be responsible for the following:

1. Organize existing relevant speech datasets as well as newly collected speech datasets

2. Write python scripts for data loading, training speech recognition models and inference

3. Develop a web interface for real-time access of the trained model

4. Participate in testing and validation of developed technologies in clinical settings to ensure efficacy and safety

5. Contribute to writing scientific papers, report and grant proposals.

6. Support project team in daily administrative tasks and project management and project management activities.

Requirements*

• Bachelor or Master’s degree in Computer Science or related field
• Proficient in neural networks frameworks such as pytorch
• Preferably experienced in automatic speech recognition topics
• Speech or Audio research experience, with publication submissions for relevant conferences such as ICASSP or Interspeech.
• Good verbal and written communication skills
• Ability to work collaboratively in a multidisciplinary team environment
• Prior exposure to or interest in healthcare and clinical applications is highly desirable

Job Summary:

We are seeking for an experienced SAP SD Techno-Functional Analyst who has been through at least a FULL life-cycle implementation for S/4HANA.

Candidate must possess thorough understanding of SD-related Simplification items in S/4HANA and has played a key SD functional role in Testing, Data Migration and Cutover during their previous S/4HANA implementation.

Candidate should process strong SD business background, has hands-on with the related configurations and able to perform deep-dive analysis to develop high quality work including functional and technical specifications.

Candidate will need to be detail oriented, a good team player and has excellent communication skills to work with cross-functional teams and business.

This is key for supporting the various S/4HANA implementation phases including Integration Testing, User Acceptance Testing and Mock/Actual Cutovers.

A knack on seeking answers on their own, reaching out for help and a thirst for knowledge are must have qualities in navigating Apple's landscape.

Key Qualification:

• At least one FULL life-cycle implementations of SAP S/4HANA.
• Good understanding of Finished Goods business process
• Experience in SAP SD is a must - worked on implementations around IDOCs, Orders, Pricing, Invoicing, Outputs etc.
• Performed detail system analysis, developed functional and technical specifications and hands-on configuration experience for S/4HANA in large-scale project implementation (preferably for a global, multi-national corporation with many customisations)
• Played a key SD functional role in all Testing phases and Cutover activities for S/4HANA project implementation. Experience in Test Automation, Data Migration and Data Validation tools are a huge plus.
• Ability to efficiently interact with multiple organizations to successfully implement projects between multiple modules.
• Worked closely with Technical, DevOps and other cross functional teams in design and implementation of SAP S/4HANA.
• Excellent configuration skills and possessing ABAP knowledge is a huge advantage.
• Adaptive to learning new technologies.
• Excellent written and verbal communication skills are required.

Job Responsibilities:

• Hands on role in Test scope definition and Test scripting. Unit Test and String Test execution after code remediation.
• Perform end-to-end Integration Testing and supporting User Acceptance Test.
• Perform Data Validation using Apple selected tools during each data migration cycle
• Coordination across multiple tracks and functions for Cutover discussion and activities
• Deep-dive analysis with technical team for resolution of issues identified throughout Testing, Business Data Validation and Cutover cycles.
• Work across teams for triaging issues and resolution under a time pressure.
• Execute projects, setting project deliverables priorities, monitoring, reporting on the process, progress, risk, and result.
• Effectively communicate project status to the project stakeholder on a regular basis.
• Partner with business to ensure their expectations are met and managed.
• Ensures consistent delivery of a quality projects and adhere to Apple Project Life Cycle.

Requirements:

• Bachelor's Degree from accredited university in Computer Science/Information Technology/Engineering.
• At least one FULL life-cycle implementations of SAP S/4HANA.
• At least 6+ years of SAP SD working experience in high tech manufacturing/OEM or consumer product environment

Role Overview:

The Business Analyst will collaborate with internal teams to analyze business processes, gather requirements, and recommend improvements. You will play a key role in supporting data-driven decision-making and optimizing operational workflows to achieve business goals.

Key Responsibilities:

• Requirements Gathering: Collaborate with stakeholders to document business needs and translate them into clear requirements.
• Process Analysis & Improvement: Identify process inefficiencies and recommend solutions to streamline operations.
• Data Analysis: Analyze data to generate insights, identify trends, and create actionable reports.
• Project Support: Assist with project implementation, including requirements validation, testing, and documentation.
• Stakeholder Communication: Maintain strong relationships with business units and communicate findings to both technical and non-technical audiences.
• Market Research: Stay informed on industry trends to guide business strategies.

Requirements:

• Education: Bachelor’s degree in Business, Finance, IT, or related field.
• Experience: 3+ years in business analysis, preferably in the insurance industry.
• Skills:
  • Strong analytical and problem-solving skills.
  • Experience with process mapping, data analysis, and business case development.
  • Familiarity with insurance products and operations.
  • Proficiency in tools like Excel, Power BI, or Tableau.
  • Excellent communication skills.

If you are interested in this position, please feel free to drop me a message and send your CV over to [email protected]

Argyll Scott Singapore Pte Ltd

Su-May Lam

EA Reg No: R1873088

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

Citi’s Securities Services (SS) supports our clients’ business by drawing on the strength of our unmatched global footprint, which provides them with access to local expertise and scalable solutions to support their ambitions.

We’re currently looking for a high caliber professional to join our team as Officer, Fund Accounting Analyst - Hybrid (Internal Job Title: Fund Accounting Analyst 1 - C09) based in Changi Business Park, Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life.

In this role, you’re expected to:

The Fund Accounting Analyst is an entry level position responsible for assisting in a variety of fund valuation activities in coordination with the Operations - Transaction Services team. The overall objective of this role is to assist in the calculation of daily and periodic Net Asset Valuations (NAVs) for funds and the distribution of associated unit prices.

• Monitor the work activities to ensure timeliness/accuracy of the funds activities in a department, including calculation of NAV and distribution factors
• Assist in reviewing stock and cash reconciliations as a Checker to ensure the exceptions noted have no NAV impact and items cleared are treated correctly
• Ensure corporate actions are correctly reflected on the NAV
• Assist in handling complex issues
• Facilitate prompt investigation and resolution of any client queries in a timely and professional manner
• Ensure client Service Level Agreement (SLA) and deadlines are met
• Assist in the collection and analysis of relevant management information from an operational and client perspective
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

• Relevant experience preferred
• Experience in accounting, finance, or business-related area
• Experience within Financial Services or Operations
• MBA graduates, CFA certification or Chartered Accountants preferred
• Proven experience in funds administration
• Knowledge of funds services and processes
• Bachelor’s degree/University degree or equivalent experience

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

Risk Data Business Analyst
We are seeking a skilled and experienced Risk Data Business Analyst to join our team. This crucial role will support the enhancement, implementation, and ongoing support of risk data-related projects. You will be responsible for bridging the gap between business needs and technology solutions, ensuring the effective delivery of high-quality risk data.

Responsibilities:

• Translate complex risk data requirements into detailed specifications for our technology teams.
• Design and execute User Acceptance Testing (UAT), including test strategy development and scenario creation. Independently resolve UAT issues and provide support to end-users.
• Investigate and resolve production-related queries and issues.
• Manage project timelines effectively, ensuring adherence to deadlines.
• Collaborate with cross-functional teams across the bank, including technology, upstream and downstream system teams, and project stakeholders.

Qualifications:

• Minimum 3 years' experience in a similar role, preferably within the banking and financial services industry.
• Proven experience in large-volume data testing and a strong understanding of data marts/data warehouses.
• Proficiency in SQL is mandatory.
• Experience with Python and Big Data systems is a significant advantage.
• Familiarity with Agile product development methodologies.
• Experience with Consumer Credit Risk and banking products is highly desirable.
• This role offers a challenging and rewarding opportunity to make a significant contribution to the bank's risk management function.
• If you are a highly motivated individual with a strong analytical skillets and a passion for data, we encourage you to apply.

Interested candidates kindly submit your updated CV in a Word Format to: [email protected]. If shortlisted candidatess will be notify. Thank you.

Our client is an asset management firm with an AUM of 1.5 bill equity fund. They provide good

employee benefits and company culture.

Location: Singapore

Department: Invest - Equity

Reporting to: Portfolio Manager - Equities

Reporting to the Portfolio Manager – Investments Equity. The incumbent is responsible for producing quality investment ideas and covering portfolio companies. Assisting the Portfolio Manager in managing portfolio in his absence. Overseeing all the trading activities for the Equity portfolio on a daily basis while assisting the fixed income trading when the Fixed Income PM is on Compliance leave.

Job Description

• Conduct research and suggest companies for investment from the allocated industries and any other investable company.
• Provide investment materials on companies and keeping track of companies and industries.
• Understand companies positioning, business potential, possible threats etc for recommendation for investment ideas and buy / sell decisions.
• Evaluate solid businesses / companies eligible for re-rating.
• Managing communication of investment philosophy, and match investor expectation by beating the market
• Oversee the portfolio under the guidance of Portfolio Manager where they deem necessary.
• Ensure compliance to investment rules
• Implementing the trades on a regular basis as per the requirements of the portfolio using the system
• Assist to reply to investor queries related to the portfolio/Macro
• Preparing investor reporting material wherever required for different funds Monthly, Quarterly and adhoc
• Preparing internal presentation for fund discussions

Role Competencies

• Mid Cap exposure or people with stock specific expertise.
• Able to grasp concepts readily
• Deep understanding of equity investment processes, capital markets, companies & sectors.
• Strong analytical and quantitative skills.
• Able to provide first class services that includes asset allocation, fund portfolio construction for investments, backed up with adequate research.
• A good and focused team player
• Able to prepare and organize research materials in the form of a report logically as well as in the form of a presentation that is readily understood by the reader.
• Knowledgeable with internet & high value information resources like Bloomberg, Thompson research etc. will be an added advantage.
• Some knowledge of trading and the systems used for the same
• Some knowledge of portfolio level allocation

Requirements

• CA / MBA or post-graduate degree in Finance/Economics, with 6-10 years of experience in Analysing Indian Equities
• Able to meet MAS licensing and Fit and Proper requirements in respect of regulated Fund Management activities
• Conceptual Clarity.
• Strong analytical and quantitative skills.
• Highly motivated, dynamic, hardworking and eager to succeed.

Work with Client, Sales/Trading desks and other stakeholders to resolve any open questions/issues Monitor and control operational risk throughout the trade processing life cycle on Structured and Flow Credit derivatives post trade execution.

Become a subject matter expert to mitigate risk and drive efficiencies Manage real-time trade booking exceptions internally between the trading desk and sales force Collaborate with our technology and business partners to enhance systems and workflows Engage in various industry and regulatory initiatives in a constantly changing environment Ensure that processes are continually reviewed and improved, risk is managed, and results are achieved that meet expectations for timeliness, quality and cost effectiveness within the Department.

Basic Qualifications

Bachelor's degree

Proactive, enthusiastic, and creative approach with very high attention to detail Ability to prioritize and multi-task in a fast-paced environment Highly collaborative and team-focused with ability to interact effectively with a wide range of individuals Effective problem solving and critical thinking skills along with the ability to use discretion and good judgment

Preferred Qualifications

Understanding of credit derivatives, including the current regulatory environment is beneficial Candidate must be proactive, enthusiastic and team oriented Ability to remain composed under pressure At least 2-5 years of work experience in Finance or related field Competency with MS Suite, especially Excel, and the ability to learn multiple programs quickly

Overview
We are looking for an experienced and strategic-minded Business Planning Analyst to act as a financial business partner, collaborating with various departments and senior management to drive informed decision-making. This role combines financial analysis, cross-functional communication, and strategic planning to identify and support growth opportunities, ensuring the organization’s financial health and future readiness.

Key Responsibilities:

· Financial Analysis & Reporting: Oversee reporting, forecasting, and planning activities, ensuring accuracy and timeliness across country offices. Deliver monthly, quarterly, and ad hoc reports and variance analyses.

· Cross-Departmental Collaboration: Work closely with multiple departments to solve complex issues, drive change, and support business objectives through data-driven insights.

· Business Development & Strategy Support: Identify growth opportunities, coordinate action plans, and communicate them effectively across departments to support execution.

· Strategic Financial Support: Assist with business case simulations, potential business assessments, and cash flow forecasting to support senior management in strategic decision-making.

· Insightful Reporting: Prepare strategic communication documents and presentations for senior leadership, including monthly and annual cash flow statements, group consolidated management accounts, and profit and loss forecasts.

· Operational & Financial Oversight: Analyze subsidiary management accounts to align with group objectives and identify potential financial or operational risks.

· Additional Responsibilities: Complete additional tasks as assigned by management to support the broader finance and strategic functions.

Requirements:

· At least more than 2 years in similar capacity

· Strong presentation, communication, and interpersonal skills with proven analytical abilities.

· Proactive, detail-oriented, and adept at multi-tasking in a fast-paced environment.

· Advanced proficiency in PowerPoint and Excel for financial modeling and simulations.

· Ability to conceptualize and create impactful strategic communication documents.

· Resilient and able to work independently to meet deadlines and produce high-quality outputs.

Summary

You will be working with our client who specialises in the healthcare and technology space. You will provide IT Support and assist with incident resolution. You will also be expected to support call centre to log, escalate and follow through with issues raised by users via telephone or email.

Responsibilities

• Identify, diagnose and rectify user reported issues.
• Provide applications troubleshooting and on-site support.
• Log, escalate and follow through with issues.
• Simulate user problems to resolve operating difficulties.
• Coordinate activities to identify, diagnose and rectify problems
• Provide support in application testing, device testing and user login verification.

Requirements

• Diploma in Information Technology or equivalent
• At least 1 year of L1 application support experience on multi technology platforms
• ITIL v3/v4 certification and strong service oriented experience / background preferred.
• Knowledge and understanding of IT industry environment and business needs

If you are interested in this role and would like to discuss the opportunity further please click apply now or email Chew Kai-Xinn at [email protected] for more information.Only shortlisted candidates will be responded to, therefore if you do not receive a reply within 14 days please accept this as notification that you have not been shortlisted.Morgan McKinley Talent SolutionsMorgan McKinley Pte Ltd EA Licence No: 11C5502EAP Registration No: R2196712EAP Name: Chew Kai-Xinn

Key responsibilities:

System Analyst (SA) - Cards Issuing SA is responsible for the requirement analysis, effort estimation, application solution design for Cards Core Issuing application processes and related online and batch interfaces. SA documents requirements/solution traceability, functional design and works closely with functional BA, product/project managers, architects, application developers, and end-users in the development and enhancement of applications. SA also reviews detailed technical design, codes and test strategies, test results and is also responsible for defect triaging.

• Analyze business requirements and provide functional solution to business requirements

• Work with business, fellow SAs, FBA, architect, project team, testers and operations users as well as application development team for functional design/solutions

• guide testers/users in cards parameter setup for the new business (new org, product, pricing, etc)

• guide testers/users in the end-to-end reconciliation process

• prepare functional solution document

• support system integration, user acceptance, regression/performance testing - work closely with TCOE and business users to ensure coverage of critical and important functions

• post-implementation support

• identify and raise/escalate risks to the project/processes

Key skills required:

• Mainframe – online and batch processing

• Credit Card domain knowledge

Job Duties:

• Manage the process for QMS audits, to ensure compliance of the organization’s Integrated Management Systems wrt ISO9001/TS16949/ VDA 6.3, Customer specific requirements.
• Identify areas/ system gaps for improvement and implementation. Establish and drive QMS enhancement and integration roadmap/milestones.
• Work closely with Operations and key stakeholders to maintain consistent manufacturing, quality policies and compliance
• Responsible for maintaining/improving fab performance though SPC program.
• Investigate root causes and resolve key fab-related quality issues and effectiveness of corrective and preventive actions. Manage Non-Conformance cases with respect to on-time closure with the relevant customers/Business Lines.
• Responsible for Outgoing and Periodic review OQA performance to drive defect reductions
• Responsible for Document Centre Management & Library Services
• Management of change among diverse cultures in a fast paced environment
• Co-work with related functions to support the wafer fabrication process to drive process/system optimization and effectiveness

Job Qualifications:

• Degree in Chemical / Electrical Engineering / Physics / Chemistry or equivalent
• 8+ years in semiconductor industry preferred
• Knowledge of wafer fabrication process essential
• Strong in project management skills, facilitation, analytical skills and system thinking

Responsibilities:

• Lead RTL design, simulation, and verification for TetraMem ASIC/SoC products, ensuring robustness.
• Integrate and validate IP blocks for seamless system functionality.
• Analyze requirements for Power, Performance, and Area (PPA), optimizing design trade-offs.
• Collaborate with backend team in RTL coding, implementation, and synthesis for successful tapeout.
• Create and maintain reusable IPs for AI/in-memory computing.
• Support Post-Si testing to ensure product functionality and quality.
• Mentor junior engineers to facilitate their professional growth.
• Contribute to design reviews for improved product performance and reliability.
• Stay current on RTL design methodologies for efficiency and quality.
• Collaborate with cross-functional teams for successful product development.

Requirements:

• Minimum Master in Electrical Engineering with 5 years of working experience with emphasis on RTL/SoC/digital design.
• Proficient in Verilog and SystemVerilog.
• Proficient in VCS, Verdi, or similar industry-standard tools.
• Skilled in pre-layout and post-layout simulation.
• Knowledgeable about the design flow and collaboration with backend teams.
• Familiar with AMBA APB and AXI protocols.
• Familiar with RISC/Arm or other core architectures.

__________________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

Service Technician

• $2500 - $3300 + $60 handphone allowance
• Senoko
• Working hours: Mon - Fri 8am – 5pm, Sat 8am – 12pm

Requirements:

• Candidate must possess at least a NITEC, Professional Certificate in ( Electrical / Electronic / Mechanical) or equivalent.
• Must have basic Electrical/ Mechanical and Electronic background.
• Must have class 3 driving licence
• Able to start work immediately or short notice.

Job Responsibilities:

• Servicing, installation, testing and troubleshooting of electrical and mechanical parts at clients' premises or workshop.
• Access control, able to work under minimal supervision.
• Experience in Security System is a plus.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279