Key Responsibilities:

• Deliver hands-on technical support at Levels 2 and 3, actively resolving complex issues and ensuring a swift resolution to minimize downtime
• Serve as a go-to resource for the team, providing expert assistance in troubleshooting and decision-making for escalated technical challenges
• Stay informed about technological advancements and evaluate their applicability to the organization
• Engage with vendors and external technical resources to facilitate swift issues resolution and keep abreast of product updates and enhancement
• Lead incident response efforts, conducting thorough analyses of security incidents and devising preventative strategies for future occurrences
• Conduct regular security audits, assess compliance with industry standards and regulations, and implement necessary improvements maintain a secure environment
• Stay current with emerging threats and vulnerabilities, conducts vulnerability assessments, and implement effective mitigation strategies
• Collaborate with cross-functional teams to understand business needs and ensure technical solutions align with organizational goals
• Establish and maintain effective communication channels with stakeholders
• Ability to plan, execute, and delivery technical projects, ensuring they meet quality standards and deadline
• Collaborate with stakeholders to define project scope, goals, and deliverables

Qualifications & Skills:

• Bachelor’s degree in Informative Technology or Computer Engineering
• At least 5 years of hands-on experience in Technology
• Minimum have MSCE & CCNA or relevant System and Networking certifications
• Security+, CISSP, CISA, or relevant security certifications and highly preferred
• In-depth knowledge of Microsoft Windows and Linux OS for Server and Client
• In-depth knowledge of Applications like Web Server (IIS, Apache, etc) and Database (MySQL, MS SQL, Oracle DB, etc)
• In-depth knowledge of Networking, Firewalls, and Cybersecurity
• Familiar with security standards and frameworks such as NIST, ISO27001, CIS Benchmark, and OWASP
• Problem-solving and decision-making skills and ability to thrive in a fast-paced and dynamic environment
• Good documentation, especially in Risk Assessment, FAT, SAT, Checklist and Method of Statement

LiT Strategy is a boutique strategy consulting firm which specialises in providing consulting services to SMEs to drive decision making. We provide SMEs with quality business advisory services to help them alleviate their pain points and seize business opportunities.

We are looking for graduates to join our team as a Strategy Consulting Analyst. This is a full-time position and is available in Singapore and within ASEAN.

Primary Roles & Responsibilities:

1. Support engagement teams to develop business strategies and business plans for existing/new businesses
2. Liaise with clients (Up to C-Suite) to identify areas of improvements and providerecommendations for growth
3. Present results to the client's management team and implement recommendations incollaboration with the client's team members
4. Perform data analysis, formulate and test hypotheses, and develop financial models to quantify the feasibility of recommendations
5. Prepare proposals for prospective clients

The Ideal Candidate Should:

1. Be a fresh graduate (Less than 2 years of working experience) from Business, Finance, Accounting, Economics or other related majors
2. Have a strong interest in Management/Strategy Consulting
3. Possess good communication, analytical and problem-solving skills with strong skills in Microsoft PowerPoint and Microsoft Excel
4. Be proficient in spoken and written English. Proficiency in one or more of the ASEAN languages is an advantage but not compulsory

Job Location: Singapore / ASEAN

Being a boutique, there is an expectation that the job scope will be over and above what is described, and we are all expected to be hands-on. Our Analysts can expect to have first-hand experience working with the founders and clients directly.

If you are interested to join our team, please email your resume, cover letter and university transcripts to [email protected]. Please indicate “Strategy Consulting Analyst” in the email subject.

Due to the high volume of applicants, kindly note that only shortlisted candidates will be contacted.

Responsibilities:

• Analyze technical inquiries and evaluate client specifications
• Establish technical, application, and process design support.
• Prepare a quotation, including technical specifications and cost estimates for equipment or solutions, tailored to customer needs and budget.
• Develop a technical presentation for the customer.
• Communicate with the manufacturer or a representative to obtain an estimate.
• Collaborate with the draftsman to create the layout and process flow diagram or flowsheet.

Requirements:

• Min diploma in Mechanical, electrical, chemical or it’s equivalent
• At least one year related sales experience
• Prior sales experience in processing equipment/system is an added advantage
• Good communication skills

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

We are looking for a System Analyst specializing in .Net to join our dynamic team!

• Competitive remuneration package.
• Contribute to nationwide projects.

Responsibilities:

• Designing, developing, and maintaining software applications using the .NET framework.
• Collaborate with business stakeholders to analyze business requirements and translate them into technical specifications.
• Collaborate with cross-functional teams to ensure effective implementation and integration of .NET solutions.
• Conduct testing and debugging of applications to ensure optimal performance and reliability.
• Participate in code reviews, quality assurance processes, and continuous improvement initiatives.
• Lead projects independently, handling contracts and project management.

Job Requirements:

• Bachelor’s Degree in Computer Science, Information Technology, or related field.
• Minimum of 3 years of experience as a Systems Analyst specializing in .Net platform.
• Have good knowledge and skills in Object Oriented Analysis and Design, .Net technologies and tools.
• Strong knowledge of Java, J2EE, IBM MQ, Windows and Web Server, Oracle, Javascript, CSS, MVC.
• Knowledge and experience in Sharepoint, Visual Studio, and Adobe will be advantageous.
• Experience in project leadership, with a preference for candidates who have handled projects and contracts independently for at least 3 years.

Interested candidates may apply via email to [email protected] (indicating Job ID J43623 for faster processing). All job applications will be processed with strict confidence and only shortlisted candidates will be contacted.

Wong Vi Yin (Vanessa) – Outsourcing Team
ScienTec Consulting Pte Ltd – 11C5781

We’re searching for a Business Systems Analyst to be part of our diverse team of talent here at NCS!

If you believe in going above and beyond, want to exemplify the best, and wish to bring people and technology together like never before, then we would love to have a conversation with you!

Overview

The Business Systems Analyst is responsible to gather, analyse and formalise user’s business requirements and processes, evaluate on feasibility of implementation and manage scope of project.

What we seek to accomplish together:

• Gather, analyse and formalise user’s business requirements and processes, evaluate on feasibility of implementation and manage scope of project.
• Prepare project documentation such as Requirement Specifications/Use Case Specifications etc Adhere to project scope, update requirement traceability matrix, inform and record out-of-scope issues.
• Develop technical design specification and translate technical design into process/program specification. Involve in the design review session.
• Make changes to configurable items, which include hardware, software, documentation, etc.
• Participate in Coding and Code Review.
• Assist in the integration testing, system testing, User Acceptance Test & implementation activities.
• Prepare user manual and operations manual, and plan & facilitate training of users and operators.
• Provide post implementation support (including production support and service requests).
• Escalate and discuss critical issues such as scope creep with the relevant managers.
• Conduct requirement gathering sessions. Conduct gap analysis of current business process to identify improvement opportunities.

A little about you:

• Preferably 2-8 years IT working experience
• Possess relevant system development / maintenance experience using .Net/Java-related technologies
• Good understanding of Software Development Life Cycle (SDLC) processes
• Ability to produce specifications for documentations and implementations
• Experience in IT business analysis techniques
• Self-motivated with a positive “can-do” attitude, creative with excellent presentation, communication, negotiation and interpersonal skills including strong persuasive techniques.
• Ability to lead, develop and maintain respectful and trusting relationship
• Proficient in written and spoken English
• Degree in Computer Science / Computer Engineering / Information Technology related field, or IT equivalent
• Able to travel as required

As part of the consulting team, your primary role would be to get to the heart of customer issues, diagnose problem areas, design innovative solutions and facilitate deployment resulting in client delight.

You will develop a proposal by owning parts of the proposal document and by giving inputs in solution design based on areas of expertise.

You will plan the activities of configuration, configure the product as per the design, conduct conference room pilots and will assist in resolving any queries related to requirements and solution design

You will conduct solution/product demonstrations, POC/Proof of Technology workshops and prepare effort estimates which suit the customer budgetary requirements and are in line with organization’s financial guidelines

Actively lead small projects and contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!

Educational Requirements

Bachelor of Engineering, Bachelor Of Technology, Bachelor Of Science (Engg),Master Of Comp. Applications, Master Of Technology

Additional Responsibilities:

Ability to develop value-creating strategies and models that enable clients to innovate, drive growth and increase their business profitability

Good knowledge on software configuration management systems

Awareness of latest technologies and Industry trends

Logical thinking and problem solving skills along with an ability to collaborate

Understanding of the financial processes for various types of projects and the various pricing models available

Ability to assess the current processes, identify improvement areas and suggest the technology solutions

One or two industry domain knowledge

Client Interfacing skills

Project and Team management

Technical and Professional Requirements:

6+ years in PEGA PRPC Development

Primary skills: Business Analysis

Desirables: Business Process Management-Pega

Preferred Skills: Business Analyst

Generic Skills: Business Process Management->Pega

Service Line: Enterprise Package Application Services

We are looking to speak with Cyber Security Analysts:

Responsibilities

· Document all interactions accurately for record-keeping and analysis.

· Answer incoming calls to assist with information security inquiries or issues.
Follow established processes and guidelines to handle common issues.

· Collaborate with team members to resolve more complex problems or escalate as necessary.

· Monitor your assigned queues and work cases in an efficient and effective manner

Requirements

· Effective typing skills

· Familiarity with Cyber Security and Information Technology

· Strong problem-solving and critical thinking skills

· Effective communication and interpersonal skills

We regret to inform you that only shortlisted candidates will be notified / contacted.

iKas International (Asia) Pte Ltd

“Sanderson-iKas” is the brand name for iKas International (Asia) Pte Ltd

EA Licence No: 16S8086 | EA Registration No. R1988468

Our client is a Global MNC, one of the leading players in the Medical Devices sector. Due to business needs, they are now recruiting an System Developer Engineer (Navision System) to be part of their team for ongoing transformation projects. They are located in the East – easily accessible.

Responsibilities System Developer Engineer (Navision System):

• Provide support and maintenance for the ERP system.
• Perform programming for e-commerce platforms and participate in website design and development projects.
• Design and develop websites according to specified requirements.
• Troubleshooting and provide training to end user.
• Offer support for implementing new EDI solutions and applications, including developing and maintaining EDI integrations using XML.
• All other ad-hoc duties as assigned

Requirements:

• Minimum Diploma in Computer Science, Information Technology or other relevant field of studies
• Minimum 2 years of relevant working experience in ERP System Implementation and Maintenance

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

EA License No: 19C9682

EA Reg. No. R22108850 (Chan Mun Mun)

Main Responsibilities:

• Provide helpdesk support, follow-up and update of change request or fault status. Responding in timely manner to service issue and request.
• Install and configure computer hardware, software, printer, scanner etc.
• Support end user computing, application and software.
• Deploy, manage and troubleshoot user workstation and computer equipment.
• Monitor antivirus activity, reporting and update status.
• Assists on external IT audit and performs internal IT audit.
• Assist on IT project development and implementation.
• Create user guide, maintain record and IT documentation.
• Coordinate with system provider on repair and maintenance of hardware and software.
• Undertaking duties and assignments as and when assigned by superior.
• IT Asset Management

Requirements:

• Diploma in Information Technology or related discipline with relevant technical qualification.
• At least two years of relevant work experience.
• Fluent in English
• Singaporean/PR

The candidate must have at least 6 years of web-based applications development experience

with one or more of the following qualities:

(a) Working experience in one of the following environment:

i) .Net Platform

Windows

IIS Server

HIS Server

SQL Server

ii) J2EE Platform

Apache HTTP Server

JBoss Application Server

Oracle Database

iii) Pega CRM

(b) Able to develop applications using the following languages:

i) MVC, ADO.NET, SSIS/Transact SQL

ii) MS Sharepoint technologies

iii) Web Services, SOAP, XML, SAML

iv) IOS/Android mobile development

v) CSS, HTML, DHTML, XML, Ajax, JAVAScript and VBScript

vi) ASP.NET, C#, VB.NET

vii) Java Programming, Struts, Spring framework, Angular

(c) Able to support, edit and manage CPF website contents using the following tools:

i) Sharepoint

ii) Visual Studio

iii) Adobe Photoshop CS

iv) Adobe Dreamweaver CS

v) Adobe Flash Builder CS

(d) Have good knowledge and skills in Object Oriented Analysis and Design, .Net

technologies and tools.

(e) Have good knowledge and skills in J2EE / EJB technologies and tools.

(f) Have at least 3 years of working experience as a Project Leader and is able to handle

projects and contracts independently.

The Company

Our client, a company in the medical devices sector, is currently seeking a Financial Analyst to join their dynamic team for a 12-months assignment.

The Role

The successful candidate will be tasked with duties encompassing uploading financial data into the system, conducting annual budgeting, collaborating with the finance manager on monthly financial reporting, scrutinizing monthly deck preparation, and collaborating with the controllership team to obtain accounting details for variance analysis.

Your Profile
Candidates for this position should hold at least a Degree in Accountancy or ACCA qualification, or an equivalent certification, along with a minimum of 5 years of experience in financial planning and analysis. Proficiency in Excel is essential, and familiarity with systems, particularly SAP and BPC, is expected.

Apply Today

Please send your resume, in WORD format only and quote reference number ET12837055, by clicking the apply button. Please note that only short-listed candidates will be contacted.

Robert Half International Pte Ltd. Co. Registration no.: 200612189E | | EA Licence no.: 07C5595 | Tan Yee Le (Elise) EA Registration no.: R1330020

• Writes clearly and articulate technical documentation.
• Experience in development (.NET framework preferred), secure coding, DevSecOps process and support/maintenance of existing system.
• Prepare end user documentation (training manual, user manual, business process flows) on the operation or maintenance of technical systems.
• Assists with the documentation of technical design, specification, and technical solution.
• Ability to interact with SMEs (Subject matter Experts) and grasp a good technical understanding.
• Gather user feedback to update and improve documentation content.
• Maintains document repositories used by project teams and assists with project documentation as needed

Responsibilities:

• Responsible for installing, testing program security equipment in compliance with company policies and standards
• Manage multiple projects and ensure successful completion
• Provide technical support and assistance to sales team
• Provide troubleshooting assistance to security systems to clients
• Conduct on-site training and technical clarification for clients
• Utilize AutoCAD to design security systems and create building diagrams
• Maintain a high level of knowledge in security concepts
• Stay updated to industry trends and market practices
• Ad hoc duties as assigned

Requirements:

• Bachelor or Diploma in Electronic Engineering, Computer Engineering, Mechanical Engineering or Information Technology
• At least 3 - 5 years of experience in security, electronic, or electronic project implementation
• Prior experience dealing with security access control systems, CCTV, and alarm system products/ systems will be ideal
• Knowledge in Lenel, GE, Cisco, and S2 systems will be an added advantage

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities :

• Experience in integrating vision systems with automated processes, motion control based on model data, mathematical modeling experience and creating software solutions.
• Work in a multi-discipline team to aid in the collection and validation of system requirements.
• Create automated inspection and guidance solutions using vision and other sensing technology.
• Provide hands-on implementation and mentoring.
• Create innovative technical concepts, ensure costing and schedule to successfully deliver the project.
• Maintain knowledge of new vision, automation and sensing technology.
• Detailed design specification generation.
• Provide internal and on-site integration support.
• Aid in the creation of test plans and documentation.

Requirements :

• Bachelor's Degree in Electrical Engineering or Mechanical Engineering with min three (3) years of relevant experience.
• Experience working with vision system database.
• Knowledge of camera, light, and lens selection for applications ranging from defect detection to part location.
• Programming background with high-level languages such as Visual C# WPF, C++ and Python.
• Experience in developing vision system with Halcon and Opteon camera.
• Good knowledge in Machine Vision programming and experiences.
• Good experience on automation controls, motors & sensors like PLC, CTC, Beckoff PC and controllers, Servo & Stepper motors.
• Familiarity with wiring/cabling size/terminations and load/temperature requirements.
• Familiarity with industrial machinery design.
• Skilled in the utilization of statistical analysis.
• Required to travel regionally (average 20% of the time).
• 5 days work week.
• Transport pick-up at Bedok MRT station.

PSO Analyst

The role:
Duties include providing support to provide perimeter security infrastructure, which includes firewall, proxy and remote access systems; investigation, documentation and resolution of outages to critical business systems that may be caused by firewall, proxy, or remote access systems; Escalation of issues to, and tracking of progress in conjunction with Client engineering teams, vendors, or other technical resource teams; Working incidents or projects beyond the scope of the level 2 team which may include scheduling multiple changes, software upgrades, or configuration activities to resolve.

Desired platforms/skills include: Strong troubleshooting and communication skills, tcpdump/pcap/wireshark experience, Checkpoint Secure Platform Pro & Gaia, Juniper SRX, Bluecoat Proxy, PaloAlto Networks firewalls, Juniper SSL VPN appliances, Juniper Netscreen firewalls, Cisco ASA with AnyConnect client, Network routing with BGP, Linux/Unix experience preferred.

Also desired/emphasized is a strong analytical and quantitative capability with attention to detail ability to work in a demanding and environment, exhibiting a high degree of flexibility and ability to multi-task, seeking guidance where necessary; strong verbal and written skills are also desired.

Special Skills:

Specialists are required to analyze customer requirements to ensure all standards, policies and guidelines are upheld from the information security perspective and support routine compliance activities.

Eventually, specialists need to support technology improvements, such as new infrastructure install and hardware/software upgrades, and engineering support.

Relevant certifications preferred: Checkpoint and Juniper firewalls.

Education Level Required: Bachelor's Degree preferred

Years of Related Experience: 2-5

Business Function

Here at the DBS Transformation Group, we focus on nurturing the culture of the “World’s Best Bank” (Euromoney 2018, 2019 and 2020). Our approach is a combination of both science and art. We immerse our stakeholders in the world of design thinking and experimentation, drive rigorous creativity along our innovation pipeline, and build connections between corporate entrepreneurs and start-ups. We are a cross-disciplinary team focused on the invention of solutions that will radically improve the way people live, work and play. We are passionate and committed to making banking joyful (while having lots of fun)!

Responsibilities

• Build and manage reusable data assets to meet business requirements and support data initiatives for Consumer Banking
• Good understanding of basic data categories/sub-categories corresponding to Consumer Banking such as transactions, lifestyle, demographics, digital activity, product holdings etc
• Able to organize and optimize the databases to support and simplify for all key stakeholders
• Support business to uncover insights through deep dive analysis and presenting recommendations via storytelling and visualization to non-analytics audience
• Translate business needs into data and technical requirements for data pipelining and analytical solutioning
• Capable of managing frequent evolving business requirements effectively (i.e. scope management)
• Work closely with data scientists, data translators, data analysts and business stakeholders to define data requirement for any given business use case
• Collaborate with Tech/Platform teams to effectively communicate the requirements and ensure the delivery of the scalable solution to support business

Requirements

• B.Sc./M.Sc./PhD or equivalent degree in computational engineering/Economics/Finance or any relevant field is preferred.
• 10 years of experience in analysis, design, development & maintenance of quality applications in an Big data process by using Hadoop concepts and framework.
• At least 5 years hands on experience in Hadoop and working knowledge of Hive, Spark, Sqoop, database like Teradata/DB2/Oracle, ETL tools, SQL engine Presto, Collibra is must
• Expertise in HDFS architecture, Hadoop framework - Map Reduce, Hive, PIG, Sqoop, Flume & data warehouse concepts is needed
• Minimum of 5 years hands on experience on UNIX Shell Scripting and programming based on Python, PySpark, Spark is needed
• Minimum of 2 years of experience in CI/CD pipelines (Jenkins, GitHub) is must
• Knowledge of SAS, Ability to understand reports from QlikView, ThoughtSpot is needed
• Good understanding of RDBMS principles, Shared nothing, MPP architecture.
• Hands on experience in performance tuning of data jobs, query optimization, file and error-handling, restart mechanism is must
• Good communication skills and should be able to collaborate effectively with team for deliverables

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

My client is a leading multi-national Energy Commodities firm and is currently searching for a driven and experienced Settlements Executive to join the team. This is an exciting role especially for individuals to move into a fast-paced environment, with excellent career growth and rotational opportunities.

Why apply:

• High-visibility position with international stakeholders across the business
• Great opportunity to join a fast-paced, high-growth environment

Key responsibilities

• End-to-end accounts payable and accounts receivable activities, from invoice creation to settlement of physical and financial trading activities
• Be the main point of contact with other stakeholders within the business
• Ensure that all regulatory requirements are complied with

Key criteria:

• 2+ years of Settlements experience within the Commodities industry, bonus if within the Oil and Gas space

Interested parties please click 'Apply Now' or send an updated CV to [email protected] for an immediate response. For any queries, please contact AV at +65 6360 2962 for a confidential discussion.

Job Objectives

We are looking for a System/Infra Engineer to help setup, manage, maintain and troubleshoot our existing deployment and infrastructure. You will be part of a team to help achieve in ensuring the high levels of system/application availability and performance.

• Manage and monitor all installed system and infrastructure
• Install, configure, test and maintain application software, deployment and system management tools
• Liaise with vendors and other IT personnel for problem resolution
• Committed and self-drive 6+ years of experience in deployment process
• Experience in install, configure and troubleshoot of AIX/Linux, WebLogic, iPlanet, Jboss based environments
• Experience in automation and continuous Integration
• Experience in application deployment process and tools such as Jenkins, Aldon LMe
• Having hands on experience in UNIX shell scripting & groovy, networking knowledge, knowledge in IBM MQ, connect direct, ftp/sftp, Oracle DB, administration and perforance testing tools is a plus.

Company profile:

Our client, a longstanding market leader in precision measuring instruments, is seeking candidates to join their expanding business as Compliance Officers.

Benefits:

- Guaranteed AWS (Annual Wage Supplement)

- Opportunities for career development

- Various Bonus

- Work life Balance

Location: Kallang

Salary: Basic up to $5.7K higher

(Depending on experience)

Working Hours: Office hour

Responsibilities:

- Perform business audits across with internal stakeholders

- Support corrective action / track for any audit point-outs

- Work closely with company's lawyer and assist for legal strategy

- Knowledge of PDPA, NDA, AGM related matters and regulation

- Providing advise services to stakeholders to compliance matters

Requirements:

- Bachelor's degree in business in law or related field

- At least 2 years of relevant experience

Grace Koa

Reg No.: R23115224

EA Licence no.: 21C0845

As a System Engineer, you will assist with implementing, managing, and providing ongoing support for the system, IT infrastructure, and suite of business applications. Leveraging your expertise and broad knowledge of the technology stack to provide effective online, telephone and onsite technical support with internal and external parties in a friendly and professional manner.

Job Description:

• Liaise with internal and external parties in day-to-day operations and incident Management.
• Respond to general IT related queries and liaise with internal departments or third parties until incident closure.
• Investigate and resolve hardware and software problems from internal and external parties.
• Assigning & providing accurate data to next level support teams and escalating when necessary on behalf of users. Ensure that all assigned calls are resolved within SLA or escalated at the appropriate times. Ensure that the Problem call is raised and managed in line with SLA's and KPIs.
• Co-ordinate onboarding and off boarding processes for Employees and System users (including creation, deactivation, resetting passwords and help with login issues)
• Installation, configuration and troubleshooting of hardware, operating systems, and software applications.
• Movement of IT equipment within the office, as needed.
• Ensure the current IT infrastructure fleet remains in compliance with company standards, statutory and security requirements.
• Manage or support IT related projects.

Requirements:

• Diploma or Bachelors' degree in Information Technology or related studies.
• 3 years' relevant experience in an IT service or related field.
• A good understanding of IT Infrastructure principles and hands-on troubleshooting & configuration technical skills across network, server (both Windows and Linux), desktop, virtualization and cloud environments.
• Server patch management, end-point security management
• Experienced in ITIL processes, project tracking and management.
• CCNA / MCSA / ITIL Foundation certification is highly desirable.
• Be able to operate on a rotational shift pattern roaster covering Monday – Friday (Monthly or Bi-Weekly)

#NEW# Technical Support Analyst - Up to $6,500 - (6 months Maternity Cover)

With a 30-year presence in the Asia Pacific, wour client rapidly grown with key locations and an expanding network. Internationally, they are operate across six continents, focusing on core sectors.

The Technical Support Analyst role involves prompt, customer-focused service, contributing to IT projects and proactive initiatives. The ideal candidate should have strong communication skills and a commitment to customer satisfaction.

Day-to-day Responsibilities:

• Respond to customer incidents and requests through phone, email, or standard methods within agreed SLAs.
• Resolve customer issues by understanding needs, identifying problems, and providing optimal solutions; expedite corrections or adjustments and follow up to ensure resolution.
• Strive to resolve customer requests on the first contact; identify training opportunities.
• Maintain records of customer interactions in the ticketing system, following communication procedures, guidelines, and policies.
• Provide on-site and remote service using control and administration tools.
• Create and update knowledge articles.
• Manage end-user assets, including setup, configuration, collection, and wiping; ensure asset tracking systems are updated.
• Install pre-packaged software on user-end devices.
• Create, update, and delete user accounts in active directory and supported applications.
• Assist with audio-visual conferencing setup, scheduling, and support.
• Conduct software and/or hardware testing.
• Respond to security incidents, perform initial investigation, and take remediation actions.
• Assist with event monitoring, diagnosis, and response.
• Respond to major incidents: categorize incidents, send notifications, troubleshoot hardware, software, and networks, escalate as needed, contribute to remediation efforts, and participate in after-action analysis.
• Perform basic system management and operational tasks.
• Assist with office move technology logistics.
• Support project delivery.
• Handle ad-hoc tasks assigned by the Manager.

Best Practice / Process Support:

• Collaborate with other teams within the Technology Services Department when necessary to achieve call resolution. The Customer Support Team must provide detailed and precise information on these occasions to enable those teams to ensure a prompt resolution.
• Work with other individuals within the IT Support team to ensure all customer requirements are supported to a high and consistent standard on a daily basis. Ensure effective feedback is communicated to the relevant parties.

Required Qualifications and Skills:

• Diploma or degree educated
• Minimum of 3-5 years of experience in a similar role
• Experience in a professional services or law firm environment is advantageous
• Strong IT skills with a high level of competency in the use of Office 365 and a good understanding of AD, AAD, Exchange
• Document Management ,eg iManage
• Case Management, eg MatterSphere, Visualfiles, Axxia, Prolaw
• Dictation, eg Bighand
• Time Recording, eg Intapp Time
• Enterprise Apps, egElite 3E, HRIS, Interaction
• Intranet, eg SharePoint, Jive
• Microsoft Exchange, Microsoft Office, Active Directory, Vmware, VPN
• Desktop imaging, End user hardware & peripherals, Printers etc.
• Capable of working independently and collaboratively as a team member
• Proactive approach in identifying work to be done
• Excellent organizational skills with acute attention to detail
• Good communication skills and the ability to manage expectations

For more information, please contact [email protected]

This vacancy is under the Career Conversion Programme for Allied Health Professionals. Please do not apply to this job posting. If interested, please apply to both SIT at https://www.singaporetech.edu.sg/admissions as well as WSG through the CCP website at https://conversion.mycareersfuture.gov.sg/Portal/ProgramDetails.aspx?ProgID=P00000435

Overview

The Physiotherapist is responsible for the assessment and management of patients referred for physiotherapy. Under supervision, assist in areas such as clinical supervision, research, professional education and induction.

Job Responsibilities

• Assess and manage patients referred for physiotherapy independently and implement appropriate treatment plans
• Document patient physiotherapy records accurately
• Charge patients accurately and update individual performance statistical records regularly
• Comply with clinical and service standards
• Supervise Therapist Assistants in the workgroup
• Assist with induction of new physiotherapists deployed to the workgroup
• Supervise students on clinical attachment
• Practice within areas of professional competence and seek clinical support from supervisor / other healthcare professionals when appropriate
• Collaborate with other healthcare members and participate in multidisciplinary discussions.
• Assist and/or co-lead in projects assigned to the workgroup
• Manage and oversee therapy equipment inventory
• Review and update clinical protocols and SOPs
• Assist in developing, promoting and marketing new clinical services
• Contribute to departmental in-service training programs, hospital educational talks and external talks / workshops / forums / seminars
• Actively update physiotherapy knowledge and skills

Requirements

• Recognised Degree in Physiotherapy
• Good communication and interpersonal skills
• Service oriented and customer focused
• Team player
• 1-3 years of relevant work experience and full AHPC registration preferred

BIM Modeler

• Salary range: $3000 - $4000
• Work location: Jalan Kayu [Sengkang]
• Working Days: 5.5 Days [Alternate Saturday]
• Working Hours: 9am - 6pm // 9am - 1pm

Responsibilities:

• Prepare BIM Model, Shop drawings & detail drawings of building according to requirements.
• Coordinate with Subcontracts/Engineer to ensure that all drawings are submitted on time.
• To liaise with contractors and clients on coordination issues highlighted and resolved.
• To attend meeting with client.

Requirements:

• Knowledge of Revit (MEP) & AutoCAD software & M&E Services
• Able to read & understand technical drawing and translate to concept.
• Preferably with experience in Fire protection system.

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

Project Engineer

• Working Hours: Monday-Friday 9am-6pm
• Location: Kaki Bukit
• Salary: $3800-$5000 + VB

Requirements:

• Electrical Engineering with at least 2 years working experiences
• Experience in Marine industry preferred and familiar with Marine navigation system, PAGA, Weather Monitoring system, etc

Job Scope:

• Supervise and co-ordinate/scheduling work projects to fulfil customers’ orders timely, including hands-on component integration, testing & trouble shooting of our electrical products, .
• Support Sales proposals/quotations to customers; support project bidding, etc, including preparation of AUTOCAD technical drawing, datasheets.
• Source & Purchase supplies
• Site services (such as on board docked vessels) whenever required.
• Willing to travel overseas if required.

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Visit our Instagram @ aquaforcesg

Job Scopes :

• system servicing, troubleshooting, diagnostic and (temporary) rectification.
• installation/replacement works planning.
• Workshop upkeep and personnel discipline matters.

Details :

1. 6 days work week (Monday to Saturday)
2. 830am to 6pm
3. Kaki Bukit

Entry Level , no experience required