Our client a well-known Insurance business is seeking an operation analyst, for 12 months

The role oversee and execute all activities related to onboarding and offboarding of representatives.

Key Responsibilities

• Perform Fit & Proper checks on applicants within 14 working days and lodge applications
• Conduct close and credit monitoring reviews
• Perform due diligence and onboarding processes for Introducers.
• Facilitate the offboarding process for representatives and ensure timely communication with internal and external stakeholders.
• Maintain and update AMU materials, manuals, guides, forms, and SOPs to ensure accuracy and relevance.

Requirements

• 2 years of experience within insurance industry
• Experience in agent operations will be at advantage
• Minimum education: Diploma

Company Reg No.: 201131609D | License No.: 24S2411 | Reg No: R24124284

This is a full-time, on-site role for an Investment Analyst in Singapore. The Analyst will be responsible for day-to-day tasks associated with the role, such as conducting research and analysis on potential investments, creating financial models, and managing portfolios.

A good candidate would have experience in the private markets, a passion for FinTech, and a strong understanding of capital markets.

Qualifications

• Strong Investments and Financial Modeling skills
• Ability to conduct thorough analysis and research
• Portfolio Management skills
• Analytical skills with the ability to think critically
• Finance background or relevant degree in Finance or Business
• Excellent written and verbal communication skills
• Experience working in the Investment industry
• Only Singaporeans / PRs need to apply

Job Description

- Collect EDI requirements from Business & advise them during the requirement phase

- Provide expertise during the scoping phase, review and validate EDI Specifications

- Work with Stakeholders (Internal teams and vendors) and drive EDI partner onboarding & enhancements, closely monitor the progress

timely status update and on-boarding/enhancement progress to business team.

- Participate in testing phase and assist business during UAT.

- Take lead on critical incidents and coordinate the investigations.

- Monitor the performance of the system and lead, action plans when it needs to be improved.

To be successful in this role, you will need strong communication skills (both written & Oral), excellent ability to understand business requirements and translating it to IT solution. You should build an effective working relationship with various stakeholders such as EDI vendors business users as well as Customers.

Requirements

- A Degree in Computer Science, Information Systems, Information Technology or related discipline from a reputable education institute.

- With round 5-7 years of supporting time-critical EDI applications, preferably in the shipping & logistics domain.

Position Overview

The IT Data Analyst, APAC reporting to Head of IT, APAC will play a critical role in driving breakthrough results for Shark Ninja’s APAC operations by developing and operationalizing data-driven solutions. This role will focus on creating and maintaining business dashboards, market share reporting, investment analysis, NPD tracking, and setting the stage for a comprehensive APAC Data Warehouse and Reporting solution.

Here are some of the EXCITING things you will get to do:

Roles & Responsibilities

APAC Data Warehouse and Reporting Solution:

• Work closely with stakeholders to map out the current IT data landscape, understanding data sources, granularity, and update frequency.
• Support the Data Cloud & Architect Manager in the setup of a future state data warehouse and reporting solution.
• Rebuild and transition reports from existing platforms (Power BI, Tableau) to the finalized reporting tool.

Holistic Business Dashboard Development:

• Consolidate and define key business KPIs across financial, commercial, and operational metrics.
• Design workflows to streamline the dashboard creation process, integrating with current systems and preparing for future data warehouse implementation.
• Provide high-level analysis and actionable insights to drive APAC business performance.

Market Share Reporting & Analysis:

• Develop a standardized dashboard for market share reporting across local markets.
• Automate market share reports and collaborate with the sales and CI teams to provide insights on SharkNinja’s portfolio and key competitors.
• Operationalize monthly market share highlights for timely and impactful reporting.

Investment Analytics:

• Collaborate with cross-functional teams to design frameworks for assessing ROI for various investments
• Provide insights on investment effectiveness and assess data readiness across regions for further application.

NPD (New Product Development) Launch Readiness Tracking:

• Develop systems to efficiently track NPD readiness, highlighting the potential for market success.
• Operationalize post-launch tracking to assess progress toward key targets and enable timely course correction.

Required qualifications / experience:

• Min Masters in Data Science, Business Analytics, Information Technology, or a related field.
• Strong proficiency in data analysis tools (e.g., SQL, Power BI, Tableau, Excel) and experience in developing dashboards and reporting systems.
• Excellent problem-solving and analytical skills, with a focus on actionable insights.
• Experience collaborating with cross-functional teams (sales, marketing, finance).
• Familiarity with data warehousing principles and reporting tool integration.
• Strong communication skills, with the ability to present complex data insights to stakeholders at various levels.

PRIMARY DUTIES AND RESPONSIBILITIES

1. Customer Invoicing and Quotation Management: Prepare and process customer invoices, set up quotations, and ensure timely and accurate billing.
2. Customer Onboarding and Support: Coordinate new customer onboarding to ensure seamless integration and ongoing support.
3. Billing Process Oversight: Monitor and maintain the accuracy, efficiency, and compliance of billing processes, addressing discrepancies as needed.
4. Data Management and Reporting: Process, validate, and reconcile billing data to ensure accuracy and consistency, converting it into formats suitable for invoicing and reporting.
5. Collaboration with Cross-Functional Teams: Work closely with IT, finance, and other teams to align on data requirements and enhance operational workflows.
6. ETL/ELT and Automation Support: Assist in developing, maintaining, and optimizing ETL/ELT pipelines and automating data workflows to improve efficiency.
7. System Monitoring and Troubleshooting: Monitor systems performance, ensure stability, and troubleshoot issues related to data extraction, reporting, and integration.
8. Compliance and Process Improvement: Ensure compliance with company policies and regulatory standards, contributing to projects and initiatives to enhance processes and reporting.

JOB REQUIREMENTS

• Minimum Diploma in Finance/Accountancy/IT or equivalent
• At least 2 years of relevant working experience, preferably in a Logistics Company
• Well versed in Microsoft Excel, SQL, experience in Oracle System will be an advantage
• Independent and fast learner
• Good initiative and work attitude
• Experience with data visualization tools
• Attention to detail and a proactive attitude toward learning and development.
• Exposure to Oracle EBS or Other ERP software

Experience: 3-5 Years

Role: Production Support Analyst

Key Skills:

UNIX / SQL, AS/400 ( Basic Navigation) , Mainframe ( Not Mandatory)

Key Responsibilities:

· Investigate production issues, respond based on production defect severity SLAs.

· Manage and respond to users on timely manner.

· Log incident ticket for production issues and user queries

· Follow up on defect and incident closure and meet incident closure KPI.

· Make sure system availability as per respective agreed SLA.

· Ensure daily start of day (SOD) and end of day (EOD) execution for supported applications complete successfully.

· Provide support for annual Disaster Recovery (DR) exercise for supported applications.

· Provide support to System Engineers on server level patches / upgrade as and when applicable.

· Knowledge with 3rd party monitoring tools like Control-M, Geneos, Splunk, SQL Monitor

· Knowledge with Market Data, and Genos monitoring setup and dashboard configuration

· Ensure application incident & task documentation is properly updated for each production release.

· Enthusiastic, hardworking, proactive and goal-oriented, with excellent communication and presentation skills, demonstrated professionalism and attention to detail.

· Proven ability to work and resolve production incidents under strict time constraints and provide workarounds using AS400/mainframe or Unix shell or DB scripts etc.

· Strong skills in AS400, Linux/Unix Shell scripting, MS SQL, Oracle, BMC Control-M Scheduler

Good to have understanding and experience of ITIL methodology [service operation

Key Requirements:

Education:

· At least 3-5 years’ relevant experience preferably in a Application Support.

Essential:

• Prior hand-on production support experience of OPEN Systems/AS4000
• Good support knowledge in either one of the retail or wholesale payment or customer information systems
• Willing to work in onsite shift-support model [24*7]
• Hands-on experience in writing AS400 and SQL queries and parsing logs for issue investigation
• Hands-on experience in writing shell scripts (UNIX) and optimize incidents investigation.
• Strong written, oral communication skills and able to manage user.
• Ability to easily adopt to any technology / environment.
• 2 or more years production support experience in bank or financial vendors across multiple technologies / platform
• Be able to work in fast pace and high-pressure working environment.

Willingness to work across platforms – UNIX / SQL, AS/400 and Mainframe

Job Summary:

As a Market Research Analyst at A2000 Solutions, you will contribute to data-driven marketing strategies while supporting the marketing team with content creation and design-related tasks. This role involves gathering market data, preparing actionable insights, and creating compelling visuals and marketing materials to enhance our brand presence and drive customer engagement. The ideal candidate combines analytical expertise with creative skills to support ERP, POS, and inventory management solutions marketing efforts.

Key Responsibilities:

Market Analysis:

• Conduct market research to identify trends, customer needs, and competitive activities in the business solutions industry.
• Analyse market data to provide actionable insights for the marketing team.

Customer Insights:

• Design and conduct surveys, focus groups, and questionnaires to gather customer feedback.
• Translate customer data into strategies to improve product positioning and marketing effectiveness.

Competitor Analysis:

• Research competitor strategies, pricing, and customer engagement tactics.
• Prepare detailed competitor analysis reports and recommend strategies for A2000's competitive advantage.

Content Preparation:

• Create and refine marketing materials such as brochures, social media posts, email campaigns, and infographics.
• Collaborate with the design team to develop visually appealing content that aligns with A2000’s branding.

Design Support:

• Assist in designing promotional materials, including posters, banners, and digital ads.
• Ensure all designs are consistent with A2000’s corporate identity and marketing goals.

Campaign Optimization:

• Support marketing campaigns by providing data-driven insights to improve targeting and engagement.
• Evaluate and report campaign performance metrics, suggesting areas for improvement.

Trend Monitoring:

• Stay updated with industry trends, market demands, and technological advancements affecting the ERP and business solutions landscape.
• Recommend innovations to align marketing strategies with current trends.

Collaborative Efforts:

• Work closely with sales, product development, and marketing teams to ensure cohesive messaging and strategy.
• Contribute to the preparation of reports, case studies, and presentations for internal and external use.

Content and Presentation:

• Prepare professional, data-backed reports and presentations for stakeholder engagement.
• Assist in drafting scripts, storyboards, and layouts for marketing videos or webinars.

Process Improvement:

• Identify inefficiencies in marketing processes and suggest improvements.
• Propose new tools and technologies to streamline research, content creation, and campaign execution.

Ad-Hoc Tasks:

• Perform any additional duties as and when assigned by the reporting head to support the marketing department’s goals.

Key Requirements:

Education: Bachelor’s degree in Marketing, Business Administration, Communications, Design, or a related field.

Experience: 1-2 years of experience in market research, content creation, or a similar role. Fresh graduates with relevant internships are encouraged to apply.

Skills:

• Proficiency in data analysis tools (e.g., Excel, Power BI) and design software (e.g., Adobe Photoshop, Canva).
• Strong communication and content writing skills.
• Knowledge of digital marketing metrics and platforms (e.g., Google Analytics, SEO tools).
• Creative mindset with an eye for design and branding consistency.
• Excellent organizational and project management skills.

What We Offer:

• An opportunity to shape marketing strategies for leading ERP and business solutions.
• A collaborative and innovative work environment.
• Training and development in market research, design, and digital marketing tools.
• Competitive salary and performance-based incentives.

About A2000 Solutions:

A2000 Solutions is a leading provider of ERP, POS, and inventory management solutions. Our innovative tools are designed to help businesses thrive by improving efficiency and scalability. Join us in creating impactful marketing strategies that drive growth and customer satisfaction.

Key Responsibilities:

• Analyze project data to uncover trends and opportunities for improvement
• Develop and maintain accurate management reports to support strategic decision-making
• Present data-driven insights clearly and effectively to stakeholders across the organization
• Design and manage dashboards to monitor key performance indicators (KPIs)
• Lead initiatives focused on optimizing business processes through data analysis
• Support cross-functional teams in process improvement efforts
• Assist with project management, contract tracking, and planning

Requirements:

• Degree in Marine Engineering, Engineering, Data Science or equivalent
• Experience in data analytics and reporting
• Strong presentation skills, with the ability to communicate insights effectively to diverse audiences
• Proficiency in data analysis tools (Excel, SQL, Power BI, Tableau, etc.)
• Ability to create and deliver management reports
• Experience with process improvement and optimization
• Familiarity with project management and contract management
• Knowledge of planning methodologies (e.g., Gantt charts, critical path analysis)
• Strong interpersonal and collaboration skills

Our Addresses and Working Hours:

Seatrium (SG) Pte. Ltd.

(Tuas Boulevard Yard)
80 Tuas South Boulevard, Singapore 637051
(Islandwide transport provided)

Mon - Thu: 8:00am - 5:15pm

Fri: 8:00am - 4:30pm

Interested candidates are invited to send us an updated resume with your current and expected salary and earliest availability.

We regret that only shortlisted candidates will be notified.

Please note that your personal data disclosed to Seatrium Limited and our group of companies, shall be used for the purposes of evaluation, and processing in accordance with our recruitment processes and policies. By providing your personal data, you have consented to the aforesaid purpose under the provisions of the Personal Data Protection Act 2012.

We're seeking a driven Security Analyst to work with a team to fortify and safeguard manufacturing environments by identifying vulnerabilities, strengthening security protocols, and fortifying our systems. You'll collaborate across teams to bolster our security posture while ensuring the integrity of sensitive data.

Responsibilities:

• Linux & AWS Security: Conduct audits and assessments specifically tailored for Linux and AWS environments, rectifying detected vulnerabilities to uphold stringent security standards.
• Collaborative Security Initiatives: Work closely with engineering teams dedicated to building, scaling, and managing manufacturing infrastructure, ensuring robust security in application services, data pipelines, and logging mechanisms.
• Monitoring and Investigation: Vigilantly monitor, analyze, and investigate security alerts within these environments, pinpointing root causes and implementing proactive measures.
• Comprehensive Audits: Conduct thorough security audits and assessments, both for cloud and manufacturing setups, enhancing the overall security posture.
• Operational Support: Provide operational assistance for security-related projects, aligning implementations with security objectives.

Requirements:

• Experience: 2+ years of hands-on experience in securing Linux or Windows/AD systems in large-scale production environments.
• Cloud Proficiency: Strong expertise in AWS cloud platforms, ideally with experience using tools like Terraform, Ansible, or Chef for configuration management.
• Tool Proficiency: Familiarity with security platforms and tools such as Wazuh, Osquery, Wireshark, Zeek, and Suricata.
• Network Security: In-depth understanding of TCP/IP fundamentals, network services, and adeptness in analyzing network and host security logs.
• Cryptography and Security Measures: Knowledge of applied cryptography principles, including PKI, SSL, and key management practices.
• Communication and Problem-Solving: Strong communication skills, adept problem-solving capabilities, and the ability to work independently.

Preferred Qualifications:

• Education: Bachelor's in Computer Science/IT/Cybersecurity or related field.
• Certifications: GIAC or related Cybersecurity Certifications are beneficial.

This is a renewable contract role.

• Maintain, manage and modify all software systems, tools, and applications.
• Identify the areas of improvement to reduce time to delivery avoiding manual errors.
• Support version upgrade for the products and amend the scripts/process as and when required.
• Integrate with SMS/NaaS notification tool.
• Coordinate with developers to build and implement technology solutions.
• Excellent communication skills and problem-solving abilities are essential.
• Provide testing support to meet DITSCAP, DII COE, JTA-A, and DoD standards.
• Knowledge of databases, system security and troubleshooting recommended.
• Prepare required documentation to cover each SDLC stages (e.g. Functional spec, test cases etc).
• Enhance system to deliver Change workflow functionality
• Rollout the solution to all environments across different environments.

What you get to do in this role:

This role manages Employee Health, Retirement, Risk, and Leave benefit programs within the APJ regions, working with external brokers and cross-functional teams (Compensation, FP&A, Legal) to ensure compliance and market competitiveness. Responsibilities include managing benefit enhancements, supporting new market setups and local integrations, optimizing benefit processes, and overseeing vendor relationships and service levels. The role also assists with pensions governance, handles escalated benefits issues, and supports M&A activities. Additionally, it manages long-term leave cases, implements leave policies, and ensures alignment with company guidelines and local regulations, while contributing to the global benefits budget planning process.

The candidate will manage benefits and wellbeing programs in the APJ region

• Management of Employee Health, Retirement, Risk, and Leave Benefit programs in APJ countries
• Collaborate with external brokers and cross-functional teams (Compensation, FP&A, Legal) to ensure compliance and seamless execution of benefit-related tasks
• Ensure market competitiveness by analysing market data, benchmarking surveys, and peer companies' benefit offerings
• Manage benefit enhancements, implement new benefits and new market setups, and support the integration of global benefit programs locally
• Identify and implement opportunities for process optimization in collaboration with the GP care team.
• Manage vendor relationships, ensuring high service levels and monitoring performance
• Support pension governance processes where needed
• Own escalated benefits issues, partnering with vendors and the Global People team to resolve problems effectively
• During the global benefits budget cycle, ensure recommendations for new programs are financially sustainable
• Provide administrative support for M&A activities, including due diligence and onboarding presentations
• Manage long-term leave cases (e.g., medical or disability), ensuring compliance with leave policies, and coordinate return-to-work planning with external vendors
• Implement and maintain leave policies in line with company guidelines and local laws and communicate updates to employees

Scope of Work

Work in the development team to:

• Maintain and enhance the application which includes implementing new enhancements to the applications, troubleshoot live issues to identify causes of the problems, and providing workable solutions to fix the issues.

• Design and develop the application according to the specifications provided.

• Perform design, programming, integration, system testing, assist users in User Acceptance Test (UAT), and documentation in compliance with Quality Management System.

• See-through all enhancements and fixes to ensure they are properly deployed to the testing and live environment within the agreed time. That includes working with the end-users, server administrators, database administrators, and system analysts supporting the IT systems.

Critical Requirements

• a) Must have at least 3 years of good working knowledge in the following areas:

• J2EE, Struts, Weblogic

• JSP, JavaScript, JQuery, AJAX/JSON

• Oracle 12C and Oracle 11g R2, PL/SQL

• ALM

• b) Must have good communication skills and the ability to:

• Understand and communicate in English, in speech, and in writing.

• Work with other members in a dynamic and fast-moving team.

• Work independently with minimum supervision.

Other Requirements

It will be advantageous to have good working knowledge in the following areas:

• Development experience using Azure App Services, Spring Cloud, Tomcat, MS SQL, Azure DevOps

• Spring MVC, Hibernate

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Our client is a precision engineering manufacturer with strong presence in APAC region. Due to business needs, they are now recruiting a Cost Analyst to be part of their FP&A team for ongoing transformation projects. They are located in the North Area - easily accessible.

Responsibility Cost Analyst:

• Analyze product costs, including materials, labor, and overhead, to ensure accurate cost structures.
• Conduct variance analysis and improve cost allocation accuracy using the ERP system.
• Develop and maintain standardized costing methodologies across all sites.
• Collaborate with production, procurement, and sales teams to gather data for cost analysis.
• Support FP&A activities, including budgeting, forecasting, and pricing strategies.
• Prepare cost reports and provide insights to guide decision-making and profitability.
• Identify cost-saving opportunities and improve costing processes.
• Ensure compliance with accounting standards and assist with audits related to product costs.

Requirements:

• Min Degree in Finance / Accountancy or any related field
• Minimum 3 - 5 years analysis experience in product costing from manufacturing or similar setting

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Responsibilities & Requirements:

The successful candidate for this role is expected to have a strong background in Regression and end-to-end Testing, with a deep understanding of JSON, API, and SQL. Familiarity with financial instruments and entities will be considered a plus.

This role requires an individual who is a fast learner, able to quickly comprehend business requirements and translate them into effective test cases using our in-house automated regression tools.

Skillset (Must have)

• Proven experience as a Software Test Engineer or similar role.

• Proficient in JSON, API, and SQL.

• Experience in regression and end-to-end testing.

• Strong problem solving skill and attention to detail.

• Excellent communication skill.

• Ability to learn quickly and work in a fast-paced environment.

• Experience in writing clear, concise, and comprehensive test plans and test cases.

• Willingness to support BAU operations as needed.

Skillset (Good to have)

• Familiarity with financial instruments and entities.

• Experience with performance testing.

• Knowledge of Agile/Scrum development principles.

• Experience with automated testing tools.

• Understanding of coding and scripting for automation purposes.

• Knowledge of continuous integration and continuous delivery (CI/CD) processes.

• Familiarity with version control systems like Git.

• Knowledge of software QA methodologies, tools, and processes.

Please refer to U3’s Privacy Notice for Job Applicants/Seekers at https://u3infotech.com/privacy-notice-job-applicants/. When you apply, you voluntarily consent to the collection, use and disclosure of your personal data for recruitment/employment and related purposes.

• Degree holder with >5 years of experience in performing AML/KYC duties (preferably CDD) within the financial service sector

• Strong logical reasoning skill; can consume a multitude of information to draw reasonable conclusion on a scenario in a structured manner

• Respectful and professional when challenging a past decision or quality of work

• Can manage pressure from high volume

• Fluent and articulate in both spoken and written English

• Self-started, team player; can work with stakeholders from other BUs.

• Experience with Detica appreciated, but not mandatory

• Candidates with Less 5 years of experience (3-5 Years) will be considered as L2 KYC Analyst.

Responsibilities:

• Analyze, design, and implement IT systems to meet business needs.
• Provide advanced technical support and troubleshoot complex IT issues.
• Collaborate with stakeholders to gather requirements and develop technical specifications.
• Ensure the security, integrity, and availability of IT systems and data.
• Monitor system performance and implement improvements as needed.
• Manage and support IT projects, including planning, execution, and post-implementation review.
• Develop and maintain documentation, including system architecture, processes, and procedures.
• Mentor and provide guidance to junior IT staff.
• Stay current with emerging technologies and industry trends to recommend and implement innovative solutions.
• Coordinate with vendors and service providers to ensure seamless integration and support of IT services.

Requirements:

• Diploma in Information Technology, Computer Science, or a related field.
• Minimum 3 years of experience in IT analysis, support, and project management.
• Strong knowledge of IT infrastructure, including servers, networks, and databases.
• Proficiency in various operating systems, such as Windows, Linux.
• Experience with cloud computing platforms (e.g., AWS, Azure) is preferable.
• Familiarity with cybersecurity principles and best practices.
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Relevant certifications (e.g., ITIL, CompTIA, Microsoft, Cisco) are a plus.

1. Financial Reporting/ Closing:

a. Manage the general ledger, including posting journal entries, maintaining chart of accounts, and accurate transaction coding.

b. Conduct regular GL account reconciliations to validate balances and promptly rectify any disparities.

c. Assist in closing of accounts as assigned, including preparation of monthly financial reports and supporting schedules.

d. Prepare accurate and timely financial reports for internal and external stakeholders.

e. Assist in gathering financial information requested by internal/external auditors and regulators.

f. Monitor and assess the impact of financial trends on the organization’s financial stability.

g. Collaborate with cross-functional teams to gather financial data and ensure completeness and accuracy in reporting.

2. Control and Compliance:

a. Ensure compliance to financial regulations and adherence with local and international accounting standards.

b. Establish and maintain robust financial controls to safeguard company assets and ensure compliance with policies and procedures.

3. Tax Planning and Compliance:

a. Ensure accurate and timely preparation of tax returns.

b. Collaborate with tax advisors to optimize the organization's tax position.

4. Ad Hoc Projects:

a. Participating in special projects and initiatives as assigned, such as, system implementations, or process improvement.

b. Support development and maintenance of an efficient financial system.

Qualifications

a. Minimum diploma in accounting with at least 2 to 3 years working experience in education and charity sector would be preferred.

b. Strong understanding of financial regulations, accounting principles, and financial analysis.

c. Proficient in financial software and Microsoft Office Suite.

Pre-requisites

a. Possess good interpersonal skills with excellent written and presentation abilities, be articulate, numerate and able to work independently.

b. Team-oriented individual with resourcefulness and effective communication skills.

c. A self-motivated team player who is meticulous, organised and able to learn quickly with strong analytical skills.

d. Ability to multi-task and work in fast pace dynamic environment.

We regret that only shortlisted candidates will be notified.

Zenith Infotech (S) is a Tech Recruitment firm with 27 years of experience in Singapore, supporrting clients in terms of ICT Consultant placments.

Currently we are looking out for a Data Analyst with 3 years of experience, best working in Contact Center enviornment before or presently.

Responsibilities :

• Extract and clean the data from various data sources to generate daily, weekly and monthly reports.

• Writing SQL queries to retrieve information quickly.

• Fulfil ad-hoc data request from client and management.

• Work / Collaborate with Developer(s) to automate reports

• Liaise with client on data related queries

• Analyze contact center performance metrics, including call volume, response times, and customer satisfaction scores.

• Develop and maintain dashboards and reports to monitor key performance indicators (KPIs).

• Identify trends and patterns in data to inform operational improvements and strategy.

• Collaborate with management and other departments to develop actionable insights and recommendations.

• Support the implementation of process improvements based on data findings.

• Ensure data integrity and accuracy.

• Assist in forecasting demand and capacity planning based on historical data trends.

• Stay updated on industry best practices and emerging technologies in data analysis.

• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment.

Qualifications and Skills:

• Minimum Bachelors in Business, Computer Science, Mathematics, Data Analytics, or a related field.

• At least 1 to 3 years of experience building reports using Excel, SQL AWS Quick sight or any other business intelligence and data analytics tools.

• Proficiency in data analysis tools (e.g., Excel, SQL, Python) and data visualization software (e.g., Tableau, Power BI).

• Proven experience in data analysis, preferably in a contact center environment.

• Strong communication and presentation skills

• Proactive and able to work independently with minimum supervision.

• Excellent time management with strong critical thinking and ability to handle pressure.

• Detail-oriented with a strong focus on accuracy and data integrity.

• Familiarity with statistical analysis and modeling.

Location: Chai Chee Road

Overview:

• We are looking for an IT Operations Support Analyst to maintain and support our IT operations. The role involves developing batch jobs, managing cron jobs, and ensuring the stability of IT systems. Ideal candidates will have experience with .NET, SQL databases, and scripting for operational processes.

Key Responsibilities:

• Monitor and maintain daily IT operations and system performance.
• Develop batch jobs using .NET and manage cron job scheduling.
• Troubleshoot and resolve operational issues related to systems and databases.
• Collaborate with teams to implement solutions and improve processes.
• Provide Level 1 and 2 support for system incidents and service requests.

Requirements:

• Bachelor’s degree in IT, Computer Science, or a related field.
• 3-5 years of experience in IT operations or support.
• Proficient in .NET programming and SQL databases.
• Experience with cron job scripting and scheduling.
• Strong problem-solving skills and ability to work independently.

Role and Responsibilities

· Ensure that the business application systems supported by IT shared service are maintained to the highest possible standard with maximum levels of attainable productivity and efficiency.

· Ensure that all communication is logged into Ticketing System promptly and completely.

· Manage application configuration and upgrades, and problem analysis and resolution for complex application problems, in conjunction with the users and external application and service suppliers when necessary.

· Administrator and resolve application issues, provide updates and perform root cause analysis.

· Supervise all alerts related to application and system procedures and provide services proactively.

· Manage application projects and assist users to run their application projects, providing technical and project management input when required.

· Improve application functionality and performance and provide suggestions for system and business improvements.

· Analyse user processes and produce data and process flow diagrams as well as recommendations for improvements.

· The post holder may be required to respond to out-of-hours application support requests.

· Develop procedures and documentations for application support.

· Develop and maintain interfaces, exports and imports, and ensure their smooth running when required.

· System configuration, scripting and new user administration as required.

· Proactively manage data quality in systems.

· Analyse user processes and produce data and process flow diagrams as well as recommendations for improvements. Work with departments to design and implement more effective business processes.

· Manage interfaces, defined operational system processes and data extracts.

· Undertake any other duties of a similar level and responsibility as may be required.

Qualifications and Education Requirements

Bachelor’s Degree in Software Development, Information Technology, or related field

3+ years’ experience in an IT Application Analyst role or related to information technology

Minimum 2-3 years of experience, in the world of retail/luxury, and point of sales management solutions (Cegid, SAP Retail, Retail Pro)

Technical knowledge in SQL, PL/SQL database and in the field of ERP is mandatory

Proven ability to work independently and as a team member

Motivated with excellent communication and interpersonal skills

Ability to be flexible and work analytically in a problem-solving environment

Interested candidates may apply to [email protected] for immediate processing.

Main responsibilities

• Analyse enhancement requests for the repo business and new products.
• Propose solutions in collaboration with Architects.
• Specifications, workload estimates, planning, test scenarios, release documentation.
• Coordinate user acceptance tests.
• Monthly releases, following the team’s milestones for analysis, coding and testing.
• Support the release roadmap in production.
• Application support, level 3 (expert).
• Troubleshoot and fix issues/bugs.
• Improve operational processes.
• Coach more junior team members as required.

Education and Qualifications Requirements

• Master’s degree in relevant specialties (IT, finance).
• Minimum 8 years of working experience in relevant roles.
• Minimum 5 years experience as a Calypso business analyst on Calypso back office.
• Experience on Calypso versions v14 to v17.
• In depth knowledge of Static Data, Workflows, ScheduledTask, Confirmations, Settlements, Messages / Swift messages, Positions, Accounting, Corporate action, Filters, Reporting Framwork, Reconciliation features.
• Understanding of financial assets (repos, bonds, SLB, issuances) and trade lifecycle.
• Experience with regulatory reporting HRF, NORIA, MMSR.
• Experience in interfacing Calypso with external systems.
• Hands-on experience in implementation projects.
• AGILE track record.
• Experience in implementing NR scenarios.
• Willing to do L3 Support if required.
• Willing to do On-call rotation with team mates to cover night and week-end support.

The Security SOC Analystis responsible for monitoring, analyzing, and responding to security incidents in real-time within a Security Operations Center (SOC). This role involves ensuring the security and integrity of the organization's systems by identifying threats, mitigating risks, and collaborating with various teams to address vulnerabilities.

Key Responsibilities:

1. Monitoring & Threat Detection

• Continuously monitor and analyze alerts from security tools (e.g., SIEM, IDS/IPS, firewalls) to identify potential threats.
• Investigate and evaluate security incidents, determining severity and potential impact on systems.
• Escalate suspicious activities and unresolved incidents to senior analysts or response teams.

2. Incident Response

• Execute response plans for security incidents, ensuring containment, mitigation, and recovery.
• Collaborate with incident response teams to analyze, investigate, and resolve breaches or data loss events.
• Maintain detailed incident reports and documentation for accurate tracking and compliance purposes.

3. Threat Intelligence

• Leverage threat intelligence sources to identify emerging attack tactics, vulnerabilities, and trends.
• Correlate threat data across multiple systems to proactively detect potential intrusions or risks.

4. Log Analysis

• Conduct thorough analysis of security logs, network traffic, and system behaviors to detect anomalies.
• Ensure compliance with security policies and regulatory standards through effective log management.

5. Reporting & Communication

• Prepare comprehensive incident reports, detailing findings, remediation efforts, and recommendations.
• Regularly update internal stakeholders on security incidents, vulnerabilities, and ongoing risks.

6. Security Tools & Technology

• Operate and manage security infrastructure, including SIEM platforms, IDS/IPS, firewalls, antivirus, and endpoint tools.
• Stay abreast of advancements in cybersecurity technologies and recommend updates to improve SOC effectiveness.

7. Collaboration

• Work with cross-functional teams (network engineers, administrators) to strengthen security postures.
• Participate in vulnerability assessments and penetration tests, addressing identified risks proactively.

Qualifications & Requirements:

• Bachelor’s degree in Cybersecurity, IT, Computer Science, or equivalent experience.
• 1-3 years in a Security Operations Center (SOC) or similar role.
• Proficiency with SIEM tools (e.g., Splunk, QRadar, SolarWinds SIEM) and security monitoring platforms.
• Hands-on experience with incident response and investigation of threats (e.g., malware, phishing, intrusions).
• Strong knowledge of networking concepts, TCP/IP, and common protocols.

Certifications (Preferred but not required)

• Security+ (CompTIA)
• Certified SOC Analyst (CSA)
• Certified Ethical Hacker (CEH)

Technical Skills

• Deep understanding of cybersecurity principles, incident response, and forensic analysis.
• Familiarity with malware analysis techniques and vulnerability management.
• Strong analytical skills and ability to prioritize in high-pressure situations.

Soft Skills

• Effective communication for clear reporting and team interaction.
• Ability to collaborate with internal and external partners.

• Liasing with our external network team
• Monitoring network performance and addressing issues in a timely manner.
• Maintaining server hardware and software
• Performing routine maintenance tasks, such as system backups, updates, and patches.
• Providing end-user support for desktops, laptops, and mobile devices, including hardware and software troubleshooting, installation, and upgrades.
• Collaborating with internal teams and external vendors on complex technical issues
• Implement infrastructure improvements.
• Develop and document IT policies, procedures, and best practices.
• Conducting regular security audits and implementing measures to protect network and data from cyber threats.
• Actively participate in IT projects, such as system migrations, upgrades, and implementations.

Rotation Shift required:

AM shift - 9:00am to 6:00pm

PM shift - 3:00pm to 12:00am

Our client is a precision engineering manufacturer with strong presence in APAC region. Due to business needs, they are now recruiting a Cost Analyst to be part of their FP&A team for ongoing transformation projects. They are located in the North Area - easily accessible.

Responsibility Cost Analyst:

• Analyze product costs, including materials, labor, and overhead, to ensure accurate cost structures.
• Conduct variance analysis and improve cost allocation accuracy using the ERP system.
• Develop and maintain standardized costing methodologies across all sites.
• Collaborate with production, procurement, and sales teams to gather data for cost analysis.
• Support FP&A activities, including budgeting, forecasting, and pricing strategies.
• Prepare cost reports and provide insights to guide decision-making and profitability.
• Identify cost-saving opportunities and improve costing processes.
• Ensure compliance with accounting standards and assist with audits related to product costs.

Requirements:

• Min Degree in Finance / Accountancy or any related field
• Minimum 3 - 5 years analysis experience in product costing from manufacturing or similar setting

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Responsibilities

• Prepare comprehensive reports and presentations on current and prospective investments, including valuation assessments and performance analysis.
• Oversee the preparation of Management Accounts and Financial Statements, ensuring compliance with statutory requirements both locally and globally.
• Provide support for investment activities, focusing on financial products such as public equities and real estate investments.
• Act as the main liaison with tax service providers to ensure compliance with jurisdiction-specific tax regulations, primarily in Singapore and the United States.
• Facilitate trade executions and maintain relationships with private and retail bankers for investment activities in key markets.
• Stay informed about financial markets and trends, with a strong understanding of private and public market dynamics.
• Undertake ad-hoc project management responsibilities to support the team’s operational and strategic goals.
• Collaborate with cross-functional teams to enhance analytical insights, improve reporting capabilities, and support decision-making processes.

Requirements:

• A minimum of 2 years of professional experience within the finance or investment industry, preferably in asset and wealth management.
• Hands-on experience with the U.S. stock and property markets, demonstrating strong market understanding.
• Advanced proficiency in Microsoft Office, particularly Excel and Word, for analytical and reporting purposes.
• Strong analytical acumen with excellent organizational, teamwork, and communication skills, alongside full fluency in English.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

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