Responsibilities:

- Provide customer service and attend to customers' queries with regards to claims
- Place outbound calls and follow up with claims cases, which may include outdoor activities, i.e. collection of documents from customers and medical provider (if applicable)

Requirements:

- GCE A Level / Diploma in any field
- Prior customer service / call centre experience

Key Areas:

Digital transformation project – Private banking, wealth

• Business analyst background of minimum 5 years or more
• Experience in Digital channels implementation required, either App-based or web-based
• Experience in wealth domain, ideally private banking domain preferred. Retail wealth experience is also acceptable.

Key Responsibilities:

· Analyses and document end to end detailed requirement in user stories and functional specification document.

· Walkthrough the requirement documentation with stakeholders and seek approval from Product Owner

· Document and finalize process flows including customer journeys, system flows, and operational processes based on agreed end to end requirement.

· Review SIT test cases, define UAT test scope and develop UAT test scenarios/cases in ensuring the requirements are fully tested and traceability to original requirements.

· Engage with UAT stakeholders on requirements walkthrough and UAT test cases review.

· Assist in defect triage during SIT and UAT on requirement clarifications.

· Understanding of technology and development lifecycle – experience in both SDLC & Agile/SCRUM delivery.

· Good understanding on tools such as JIRA, confluence etc.

· Strong communication and stakeholder management.

Job scope

• Apply knowledge of Salesforce capabilities and limitations to guide implementations of the System.
• Customize and configure Salesforce to meet business requirements.
• Manage and implement Salesforce updates and changes.
• Analyze business processes and workflows to identify areas for improvement.
• Document functional and non-functional requirements, user stories, and acceptance criteria.

Job requirement

• Diploma/Degree in Computer Science, Information Technology or equivalent.
• At least 5+ years of experience in Salesforce Business Analyst role.
• Hands-on experience with mapping business processes and information flows and capturing them in designs, cases, and user stories.
• Certified Scrum Product Owner or Certified Scrum Master or equivalent.
• Salesforce Certified Business Analyst and have passed/obtained Salesforce Administrator exam (CRT101) certification.
• Excellent communication and interpersonal skills.

Interested Applicants, please email your resume to [email protected] (R1441955), stating the position as the subject title in the email. All Applications will be handled with strict confidentiality.

Responsibilities

· Understand and assess the entire testing life cycle for Product implementation and the core life operating system including end-to-end quality checks.

· To perform user acceptance testing for product launches and product enhancements in accordance to business and operational requirements.

· To ensure proper closure of the entire testing process within the stipulated timeline and to report to the Supervisor of any issues

· To properly document and file testing artefacts and documents into retrievable repositories.

· To prepare test data, monitor testing progress and to log defects.

· Ensure proper closure of the entire testing process within stipulated timelines.

· Escalate gaps and defects or issues discovered during the course of executing the various test scenarios to the Supervisor and/or the Project’s UAT Test Managers and ensure correct reporting, analysis and resolution is obtained from IT.

· Work with Supervisor and/or the Project’s UAT Test Managers and IT in coordinating the execution of the agreed test conditions within the overall planned timeline.

Skills/Requirement

· Polytechnic diploma / University Degree.

· 1 year of working experience with BFSI domain will be an advantage.

· Preference for IT or Business related educational background.

· Strong problem solving and good analytical skills.

· Strong attention to details.

· Good time management and the ability to work to tight time schedules.

· High level of integrity, takes accountability of work and good attitude over teamwork.

· Takes initiative to improve current state of things and adaptable to embrace new changes.

• Excellent opportunity to join a global tier 1 reinsurance firm
• 12 months renewable/convertible contract

About Our Client

The client is a global provider of risk and reinsurance services, specializing in helping clients manage their risks through a range of solutions and products.

Job Description

• Manage daily cash and liquidity for entities in the Asia Pacific region, determining cash positions to meet daily operational needs while optimizing fund usage.
• Oversee timely and accurate fund transfers and settlements for financial products, including fixed deposits, FX Spot/Forward/NDF, and internal/external loans.
• Manage funding and counterparty exposures in compliance with firm policies.
• Handle bank account administration tasks such as opening and closing accounts.
• Support the integration and implementation of digital banking tools.
• Assist in the implementation of projects, including business process improvements and automation, by collaborating with relevant parties and providing insights and feedback.

The Successful Applicant

• Hands on treasury/cash management experience in financial services industry
• Bachelor degree in relevant field

What's on Offer

An exciting opportunity to join a tier 1 global reinsurance firm as a Treasury Analyst

Contact

Ginny Teo (Lic No: R22104515/ EA no: 18C9065)

Quote job ref

JN-092024-6533511

Phone number

+65 6541 9926

Page Personnel Recruitment Pte. Ltd.| Registration No. 201736642C

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

Team Introduction

The Global Security Organization provides industry-leading cyber-security and business protection services to TikTok globally. Our organization employs four principles that guide our strategic and tactical operations. Firstly, we Champion Transparency & Trust by leading the charge in organizational transparency, prioritizing customer trust, and placing user needs first. Secondly, we aim to maintain Best in Class Global Security by proactively identifying and reducing risks while enabling innovative product development. We constantly work towards a sustainable world-class security capability. Thirdly, we strive to be a Business Catalyst & Enabler by embodying the DNA of technical innovation and ensuring our Global Security operations are fast and agile. Finally, we Drive Empowered & Risk-Informed Decision Making by providing our leaders with the necessary information to make agile decisions based on risk.

We are seeking a Digital Forensics Analyst to join our Forensics & Litigation Support team. The analyst will partner with internal stakeholders, such as Legal, HR, Ethics, Investigations, and Insider Threat, to support investigations and provide technical expertise. The role will perform forensic preservation of relevant devices and data, respond to incidents, and perform detailed analysis of systems and data. The role will require an individual able to apply forensics concepts and industry best-practice in the preservation and analysis of newly developed technologies engineered internally at the company.

Responsibilities

- Preserve network and host-based digital evidence in an industry accepted and forensically sound manner that would be admissible in court proceedings.

- Coordinate digital forensics analysis on large scale matters.

- Communicate technical events and analysis to both technical and non-technical audiences.

- Perform Apple macOS host-based forensics, including the analysis of user events, the APFS/HFS+ file system, internal services, default applications, and relevant logs.

- Perform Microsoft Windows host-based analysis using both Windows and Linux based forensic tools.

- Perform analysis of Linux servers, including user events, daemons, security logs, and cron jobs.

- Perform acquisitions and analysis of Apple iOS and Android mobile devices.

- Perform acquisitions and analysis of cloud platforms, such as Microsoft Azure, Amazon Web Services, Google Cloud Computing and/or others.

- Write detailed forensic reports for investigations.

Minimum Qualifications

- A bachelor’s degree in a computing field.

- 3-5 years in digital forensics analysis experience.

- Holds an industry accepted certification validating digital forensics capiblities: GCIH, GCFA, GCFE, CFCE, GREM, X-PERT, EnCE, CCE, etc.

- In-depth understanding of computer forensic principles, including digital and mobile forensics, log analysis, cloud-based systems, database structures, querying languages and common digital forensics tools.

- Knowledge and experience of Windows, Unix and Mac host-based forensics, Mobile OS’s and command line.

- Working knowledge of hardware configuration and network/data communications, software development and scripting, database technology and database exploitation/forensics.

- Experience with seizure of evidence, chain of custody and conducting analysis.

- Knowledge of data loss prevention systems and how they detect potential host and network-based data loss technologies or other insider threat risks.

Preferred Qualifications

- Completed the SANS course FOR518: Mac and iOS Forensic Analysis and Incident Response

- Experience in writing affidavits, depositions and serving as an expert witness in court proceedings.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

• Collaborate with users to define data needs.
• Coordinate with vendors for timely data delivery.
• Monitor product usage and gather user feedback.
• Support and improve products based on feedback.
• Adapt dashboards to meet changing requirements.

Requirements:

• Minimum Diploma/Degree in Business/ Data Analytics with at least 2 years of relevant working experience.
• Proficient in Power BI and SQL.

Interested candidates please send in your resume to:

Yvonne Suan Ying Zhen

CEI No: R24122857

Email: [email protected]

EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Responsibilities

Able to understand business requirements/functional requirements and translate them into test cases.

Able to execute test scripts, raise defects in tracking system (e.g. Jira) and follow through on defect resolution

Able to collaborate with business and technology team to Ensure effective end to end testing.

At least 1+ years of experience in performing UAT testing or Business Analyst

Strong communication skills both written and verbal

Strong analytical skill

Attention to details

· Perform User Acceptance Testing (UAT), writing test cases, reporting defects and updating results.

· Able to understand business requirements/functional requirements and translate them into test cases.

· Able to execute test scripts, raise defects in tracking system (e.g. Jira) and follow through on defect resolution.

· Able to collaborate with business and technology team to ensure effective end to end testing.

· Experience in performing UAT testing or Business Analyst is preferred.

Has knowledge in at least on one of the following;

Electronic Banking (e.g. internet banking),

Channels Banking (e.g. File transfer service, SWIFTnet)

Payments (e.g. Domestic Wire, Cross Border Wire, G3 Bulk Payment, G3 FAST)

Liquidity (e.g. Sweeping and Pooling)

Statements (e.g. MT940, Camt)

APIs

Requirements

· Knowledge in at least on one of the following would be advantageous:

- Electronic Banking (e.g. internet banking)

- Channels Banking (e.g. File transfer service, SWIFTnet)

- Payments (e.g. Domestic Wire, Cross Border Wire, G3 Bulk Payment, G3 FAST)

- Liquidity (e.g. Sweeping and Pooling)

- Statements (e.g. MT940, Camt)

- APIs

· Knowledge or have experience on Test Cases Automation will be an added advantage

· Certified Tosca Test Design Specialist or Automation Specialist will be an added advantage

· Experience in writing testing SOP or setup/manual guide.

· Experience in System Testing

Good to have:

1. SOP: Work with Business users to come out with a deck for end users to follow a step by step activity to be done for some of the functions that are implemented

2. Set Up User Manual Guide: Production users are able to use the guide based on testing in UAT environment and help them in doing the same in production environment

• Participate in end-to-end projects for system implementation of machine learning system

• Engage and collaborate with Architects, Security and Development Lead to ensure solution design complies with enterprise design principles, security and control standards

• Liaise with application teams across group and countries build the enhancements according to the technical solution plan

• Analyse user requirements and convert requirements to design document and other system documentation to capture key design decisions.

• Ensure scalability and maintainability of applications

• Plan technical deliverables, perform design and development works to meet project’s requirements within schedule

• Perform data mapping and process mapping with interfacing applications

• Escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions

• Create technical documents for the solutions. Compile timely, comprehensive, and accurate documentation as requested

• Test, maintain and recommend software improvements to ensure strong functionality and optimization

• Work with production support team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing

• Partner with Test Management teams to ensure completion of SIT, UAT, performance / load testing and application security testing

• Liaise with other application teams and business users to prepare test data to support test scenarios

• Manage project change request approval windows and deployment schedule

• Facilitate and provide technical and testing support before and after production deployment

• Liaise with other units across IT and Business in the organization

• Manage external vendors for project delivery within schedule

Key Requirements

Must Have

• More than 10 years assuming techno functional role in compliance technology(preferred) or risk/finance technology

• At least 8 years of experience in application and process design

• Ability to multitask effectively and handle large amounts of data

• Moderate SQL skills are required

• Highly driven, pro-active and a strong team player

• Excellent interpersonal skills and written and verbal communication skills in English

Good to Have

• Experience in Hadoop ecosystem and technologies

• Experience in NoSQL database or Big Data

• Experience in Git, Jenkins, JIRA

• Experience in SharePoint and Confluence

• Experience / knowledge in Unix Shell Scripting, Oracle, Java and Python, Spark

Korn Ferry is a global organizational consulting firm. We help clients synchronize strategy and talent to drive superior performance. We work with organizations to design their structures, roles, and responsibilities. We help them hire the right people to bring their strategy to life. And we advise them on how to reward, develop, and motivate their people.

Our 10,000 colleagues serve clients in more than 50 countries. We offer five core solutions:

• Organizational Strategy
• Assessment and Succession
• Talent Acquisition
• Leadership Development
• Total Rewards

OPPORTUNITY TO ENHANCE YOUR CAREER - It’s about exceeding your potential.

The Analyst is responsible for helping Principals and Partners/ leaders coordinate the effective running of client engagements across our core offerings. He/she will perform general client, industry and competitor research, data analytics and development of creative sourcing techniques or assist with the leadership assessment process, rewards advisory and offer additional analysis and coordination support, all under on-the-job training, guidance and supervision.

The successful individual for this role will leverage KF tools and resources to achieve individual and team targets and contribute to the overall success and positive image of Korn Ferry through demonstrating the highest level of ethical behaviour and personal integrity with a positive and proactive communication style with peers and colleagues building effective relationships within and across the business.

KEY RESPONSIBILITIES

• Deliver high quality work that meets expectations for timeliness, accuracy, and completeness.
• Carry out secondary research, analyse data and produce reports to provide understanding and insights for a project or sector team
• Perform basic client research, pulling client information, developing pitch decks and proposed solutions under supervision
• Partners with the team to generate ideas and share information to facilitate effective outcomes.
• Measures and monitors the effectiveness of the strategic solutions framework against predefined outcomes and assists with meeting key deliverables
• Maintaining data quality and accuracy on the company’s internal databases in accordance with internal process
• Uses project management skills, technologies, and Korn Ferry tools and resources to support efficient and effective project execution
• Support delivery across a range of projects to support clients across our five core solutions
• Developing an understanding of Korn Ferry clients, generally on a sector basis

PROFESSIONAL EXPERIENCE/QUALIFICATIONS

• A bachelor’s degree or equivalent qualification
• Strong communication skills and public speaking skills
• Proven ability to effectively use data and analytics
• Self-starter, tenacious and proactive attitude
• Collaboration and team player
• Customer centricity
• Project management, planning, and coordination skills
• Hungry to learn continuously on the job and develop new areas of expertise
• Adaptability and agility in a fast-moving and fast-changing work environment
• Attention to detail
• Proficiency in MS Office

Job Responsibilities:

·Plan, execute, monitor and assist in the installation and ongoing support and maintenance of all hardware, software and networks in project delivery

·Conduct root cause analysis & implement pro-active measures

·Responsible for supporting operational systems satisfying contractual Service Level Agreement

·Perform and manage routine preventive maintenance and operational activities promptly and effectively

·Perform troubleshooting and fault rectification

·Provide up-to-date project documentation and reports

·Diagnose and rectify technical issues

·Perform standby duties if required

Job Requirements:

·Experience in Windows server OS, Unix/Linux OS & virtualization environment (VMware, HyperV etc.)

·Strong troubleshooting skills and analytical mind with problem-solving aptitude

· Excellent written and verbal communication to convey technical ideas to both technical and non-technical audiences and contribute within a team environment

·Pro-active, dynamic and with good analytical/conceptual thinking

·Able to work independently as well as in a team and good interpersonal skills

·Good Working knowledge with VPN, firewall appliances would be an advantage

·Good working knowledge with routers, switches would be an advantage

·Good working knowledge in hardware like servers, storage area networks (SAN), network-attached storage (NAS) devices

•Experience in hardening of OS, system and network equipment

•Experience in Patch Management

•Good Knowledge of IT Infra services like Active Directory, DHCP, DNS, Exchange/Mail Service, Database, Web or App Server etc.

You may submit your resume to [email protected] for immediate processing.

Only shortlisted candidates will be notified.

(EA Reg No: 20C0312)

Role Summary

As part of a team, the individual shall undertake system administration tasks and provide support services to users of our group wide NetSuite ERP system (One World). Your primary focus will be to ensure the smooth operation, maintenance, and optimisation of our ERP solution(s).

As NetSuite System Administrator, you will be responsible for day-to-day administration, configuration, and support of our NetSuite ERP system. This includes managing user access, technical troubleshooting, configuration, customisations, data integrity and providing ongoing support to end users (including issue resolution, answering questions about functionality, and providing guidance on best practices). Your efforts will play a crucial role in ensuring that the system meets the operational requirements of the organisation and that users have a positive experience with the system and can maximise its value for their business functions.

The role requires an in-depth understanding of ERP solutions, including customisation, scripting, and integration capabilities. Ideally suited to a person with a blend of abilities including strong technical expertise, excellent communication skills, attention to detail, loyalty, teamwork, and a commitment to delivering exceptional customer service.

Key Responsibilities

System Administration:

• Manage user roles, permissions, and access levels.
• Configure system preferences, settings, and customisations according to business requirements.
• Monitor and maintain system modules to ensure the overall health, security, and performance of the NetSuite environment.

Configuration & Customisation:

• Customise forms, fields, records, workflows, and reports aligned to business processes.
• Implement and maintain integrations with third-party applications and systems.
• Develop and maintain saved searches, reports, and dashboards aligned to business requirements.

Data Management:

• Undertake data imports, exports, and migrations while ensuring data accuracy and integrity.
• Adhere to data governance policies and procedures to maintain data quality and compliance.
• Troubleshoot data-related issues and perform routine data cleansing activities, as needed.

User Support:

• Provide ongoing support to system users, answering questions about functionality, troubleshooting issues, guidance on best practices and providing training, as needed.
• In support of our NetSuite Program Manager, create and maintain user documentation, training materials, and resources for the NetSuite platform and associated integrations.
• Collate user feedback and suggestions relative to system improvements and process improvements.

Continuous Improvement:

• Identify opportunities for process optimisation and automation within our NetSuite platform and associated integrations.
• Stay informed about new features, updates, and best practices related to NetSuite and associated integrations.
• Working in support of the NetSuite Program Managers, collaborate with stakeholders and system users to understand their requirements and prioritise system enhancements based on business needs.

Skills & Qualifications Required:

• Proven experience as NetSuite Administrator or other ERP platforms.
• Strong understanding of enterprise resource planning (ERP) systems.
• Strong technical skills and knowledge of NetSuite functionality, including migrations, configuration, customisation, and troubleshooting.
• Excellent communication and interpersonal skills, with the ability to communicate effectively with stakeholders and users at all levels of the business.
• Ability to work independently and collaboratively, in a fast-paced dynamic environment and manage multiple priorities simultaneously.
• At least 5 years’ experience in system administration roles with a strong emphasis towards service excellence and high levels of customer satisfaction.
• Strong organisational skills - Ability to plan and prioritise.
• Excellent analytical and problem-solving skills, with a keen attention to detail.
• Thinks outside the box on issues affecting AVTEL including customer, employee, and partner relationships.
• Makes decisions effectively (i.e., timely, with available information/ perspectives).
• Sets own goals and objectives easily and prioritises own responsibilities and assists others to identify personal goals and objectives including priorities reflecting team and group strategy.
• This is a highly networked role that requires an ability to work under pressure and to challenging deadlines. It requires strong technical and people management skills.
• Degree in Information Technology, Business Administration, or related field would be advantageous.
• Relevant certifications (e.g., NetSuite Administrator, ITIL Foundation) preferred.

Our field sales professionals rely on proactive technical support during the sales process – and our expert Systems Engineering team always steps up to the mark. We lead the development and implementation of complex and specialized products, applications, services and solutions. From delivering sales presentations and product demonstrations, to developing detailed installations or system integration plans, we ensure customers get the innovative, relevant, interoperable solutions they need.

Join us to do the best work of your career and make a profound social impact as a Senior System Engineer on our Systems Engineering team in Singapore.

What you’ll achieve
As an Advisory Systems Engineer, you will provide pre-sales technical support to our field sales teams, helping to define the overall Dell Technologies solution for our customers using the full range of company products and services.

You will:

•Build and communicate an account technology plan which includes future state architectures, tactical initiatives and achievements and business relevant technology solutions.
•Research and communicate technology, industry and market trends and mentor customers on their application.
•Maintain knowledge of driven solutions to efficient address; understanding of HDS, IBM and NetApp Storage Solutions is essential.

Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

•Relevant selling experience or hands-on implementation/architecture experience (in vendor, partner, customer or SP).
•Ability to engage with and influence key customer decision makers, from CIO level to enterprise architects, application owners and development teams, as well as LOB functions working down to the Private Cloud teams, bridging the gap between the customer ITSM and DevOps cultures.
•Knowledge or certification in ITIL, TOGAF or similar qualifications.
•Understanding of VMware, Multi-cloud, Security and Application development.

Desirable Requirements
•Senior-level sales engineer with expertise in sophisticated products and services offerings.
•12+ years of field sales experience or related experience in a relationship selling role with a bachelor’s degree.

Who we are

We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.

Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.

Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.

• Work closely with project team to assist Quality and Validation Manager Asia region to the tasks on schedule and within quality standard compliance.
• Responsible completion of the Quality, Cost, and Time validation functions for customer projects.
• Create and maintain qualification/validation documentation for mechanical, software, and hardware components from the design phase of projects.
• Oversee the qualification and validation processes for projects in conducting risk analysis, protocol drafting, and test implementation during FAT & SAT process internally and partners’ sites.

Requirements:

• Diploma in Mechanical Engineering or equivalent
• At least 2 years of quality and validation of automated systems experience.
• Proficient in MS Office (Excel, Word and PowerPoint).

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Purpose: To manage and provide technical support of IT systems and networks, to ensure uninterrupted and secured business operation, and compliance with VDL/ETG standards and roadmap.

Key Area of Responsibilities:

• Maintain and update all information technology (IT) systems, devices and peripherals, within the company to ensure stable and reliable performance.
• Maintain and update the company’s network infrastructure and adhere to the parameters & static address tables according to the One-ETG standard.
• Trouble-shoot and resolve all IT-related technical issues and prevent re-occurrences.
• Ensure security and proper access control of all IT systems, networks and data, so that they are free from malware, spyware, hacking, illegal software and unauthorized access.
• Create regular backups of all relevant company data and store it safely, to ensure Business Continuity, in case of systems and/or network outage.
• Research and benchmark new developments in the IT industry, and propose improvements to business processes to save costs and drive for better efficiency and productivity.
• Source, communicate and manage external parties or service providers that provide service support and maintenance to operational IT matters.
• Support and participate in company continuous improvement program.

Qualification & Experiences:

• Degree in Computer Science/Electrical and Electronic Engineering or other relevant field.
• Minimum 3 years of working as a system support engineer in the semiconductor industry or other similar roles.
• Proficient in Microsoft Excel functions
• Good communication skills

Role: Systems Analyst
Location: Singapore
Duration: 17 months

As an augmented resource in the Enterprise Knowledge Department, you play an important role in transforming how client works with structured and unstructured data. You will be part of a dynamic team responsible for developing, enhancing and maintaining IT systems/applications that support data management needs.
Job Responsibilities:

Manage the business requirements and functional solution aspects of the project.
• Analyse the stakeholders’ needs, scope the problem and develop business case to address the problem.
• Document requirements, source and evaluate alternatives, and recommend solution that best fits the stakeholders’ needs.
• Work with the stakeholders to ensure smooth deployment and adoption of new solution.
• Perform business analysis:
✓ Business Analysis Planning and Monitoring: Identify stakeholders, techniques and processes to manage, track and trace requirements.
✓ Enterprise Analysis: Refine and clarify business need, define solution scope and develop business case.
✓ Elicitation: Explore, identify and document business needs
✓ Requirements Analysis: Assess current state, analyse stated requirements of stakeholders and elaborate to sufficient detail that accurately defines business need within specified scope.
✓ Solution Assessment and Validation: Source and evaluate alternatives to identify solution that best fits business need, identify gaps, and determine workarounds/changes to the solution. Assess deployed solutions to see how well they met the original need.
• Develop and establish quality assurance deliverables and testing framework, including create and maintain test plans and test cases in accordance with changing requirements, throughout development.
• Create and manage automated test framework whenever possible, such as prepare test environment, maintain functional testing script in accordance with changing requirements.
• Conduct system integration tests with external parties, validate the output and expected outcome e.g. data to and from external parties’ systems and feedback on improvement requirement.
• Conduct impact analysis of defect fixes discovered during manual or automated tests, validate completed stories pass the acceptance criteria, raising defects as needed and work with development team to improve the expected behaviour and test cases.
• Manage conflicts, issues and changes to ensure stakeholders and project team remain in agreement on solution scope, communicate and manage expectations of stakeholders.
• Prepare end user documentation (training manual, user manual, business process flows) on the operation or maintenance of technical systems.
• Assists with the documentation of technical design, specification, and technical solution.
• Maintains document repositories used by project teams and assists with project documentation as needed.

Requirements:

Business Analysis certification (Certification of Competency in Business Analysis™ (CCBA®), Certified Business Analysis
Professional™ (CBAP®)) or an equivalent certification will be an added advantage.

• Hands-on experience in full project development life cycles
• Past track record in business analysis, application solutioning and design
• Ability to model business requirements in business process modelling tool.
• Ability to perform qualitative, quantitative and root-cause analysis.
• Ability to facilitate discussions/workshops to elicit, manage and prioritise key business needs.
• Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges.
• Goor appreciation of SQL, data modelling and data analysis.
• Good understanding of analytics and data warehouse implementations.
• Knowledge in one of the following areas will be added advantage, Agile Methodology, Business Process Reengineering, Customer Relationship Management, Data Analytics, ERP, Knowledge Management
• Knowledge of design thinking and workshop facilitation will be an added advantage.

Please refer to U3’s Privacy Notice for Job Applicants/Seekers at https://u3infotech.com/privacy-notice-job-applicants/. When you apply, you voluntarily consent to the collection, use and disclosure of your personal data for recruitment/employment and related purposes.

Job Summary

• Location: Central Region
• Public Healthcare
• Benefits: AWS + Performance Bonus

Responsibilities

• Maintain and support new/ existing IT systems
• Ensure smooth running of the applications and resolve issues raised on a timely manner.
• Manage the change control process for the IT systems and ensure smooth implementation of system changes.
• Gather and analyze user requirements and propose the relevant solutions.
• Maintain and update the various documentation (e.g. requirements specifications, user guides) for the IT systems.
• Participate in all aspects of project implementation from initiation to roll out of the new system (design, build, testing, end user training, go live support, documentation)
• Resolve project issues with vendors and key stakeholders to ensure the smooth implementation of the projects.

Requirements

• Degree in Computer Science / Information Technology or equivalent
• At least 3 years experience in SAP FI/CO modules with good functional knowledge in AR, AP, GL, Bank Accounting, FA and Project Accounting
• Technical knowledge required on SAP-ABAP programming, smart forms, BAPI, BDC and user exits
• Able to independently handle requirement gathering sessions, prepare functional specifications and support testing activities for user sign-offs
• Preferably with minimum of 1 full lifecycle implementation experience of SAP as Analyst/ Consultant
• Experience in Healthcare industry is preferred

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Chua Pei Jie Emily

Registration Number: R24125061

EA Licence No: 06C2859 (MCI Career Services Pte Ltd)

About the role:

The Finance Analyst will be responsible for supporting the central finance team in financial analysis, reporting, and forecasting. This role is a maternity cover position, with duties including budget tracking, variance analysis, and assisting with month-end close processes. The ideal candidate will have strong analytical skills, proficiency in Excel, and a background in finance or accounting.

Key Tasks:

• Support the FP&A team in monthly FP&A activities including Best Estimate, Actuals, Forecast and annual budgeting
• Consolidate monthly financial reports and management reports for Asia region on a timely basis
• Perform monthly variance analysis of the P&L and KPIs against forecast and plan and working closely with the country finance to gather inputs/data
• Provide insightful analysis and commentaries to the management for their decision making
• Streamline processes, enhance and build new reports according to evolving requirements
• Support the management in any ad-hoc request or analysis
• Assist the regional finance in any ad-hoc projects

Qualifications and requirements:

• Degree in accounting or ACCA and its equivalent
• Minimum 3 years working experience
• Well-versed in MS Office, especially MS Excel, Powerpoint, Word and Outlook
• A self-starter who can plan, organize and take initiative to meet job objectives and deadlines independently
• Can-do attitude, good team player, driven and passionate

**We regret that only shortlisted candidates will be notified**

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://go.persolkelly.com/job/apply/8099

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

EA License No: 01C4394

EA Personnel ID: R1108331

EA Personnel Name: Janelle Katherine Hoeden

Role: Systems Analyst
Location: Singapore
Duration: 17 months

As an augmented resource in the Enterprise Knowledge Department, you play an important role in transforming how client works with structured and unstructured data. You will be part of a dynamic team responsible for developing, enhancing and maintaining IT systems/applications that support data management needs.
Job Responsibilities:

Manage the business requirements and functional solution aspects of the project.
• Analyse the stakeholders’ needs, scope the problem and develop business case to address the problem.
• Document requirements, source and evaluate alternatives, and recommend solution that best fits the stakeholders’ needs.
• Work with the stakeholders to ensure smooth deployment and adoption of new solution.
• Perform business analysis:
✓ Business Analysis Planning and Monitoring: Identify stakeholders, techniques and processes to manage, track and trace requirements.
✓ Enterprise Analysis: Refine and clarify business need, define solution scope and develop business case.
✓ Elicitation: Explore, identify and document business needs
✓ Requirements Analysis: Assess current state, analyse stated requirements of stakeholders and elaborate to sufficient detail that accurately defines business need within specified scope.
✓ Solution Assessment and Validation: Source and evaluate alternatives to identify solution that best fits business need, identify gaps, and determine workarounds/changes to the solution. Assess deployed solutions to see how well they met the original need.
• Develop and establish quality assurance deliverables and testing framework, including create and maintain test plans and test cases in accordance with changing requirements, throughout development.
• Create and manage automated test framework whenever possible, such as prepare test environment, maintain functional testing script in accordance with changing requirements.
• Conduct system integration tests with external parties, validate the output and expected outcome e.g. data to and from external parties’ systems and feedback on improvement requirement.
• Conduct impact analysis of defect fixes discovered during manual or automated tests, validate completed stories pass the acceptance criteria, raising defects as needed and work with development team to improve the expected behaviour and test cases.
• Manage conflicts, issues and changes to ensure stakeholders and project team remain in agreement on solution scope, communicate and manage expectations of stakeholders.
• Prepare end user documentation (training manual, user manual, business process flows) on the operation or maintenance of technical systems.
• Assists with the documentation of technical design, specification, and technical solution.
• Maintains document repositories used by project teams and assists with project documentation as needed.

Requirements:

Business Analysis certification (Certification of Competency in Business Analysis™ (CCBA®), Certified Business Analysis
Professional™ (CBAP®)) or an equivalent certification will be an added advantage.

• Hands-on experience in full project development life cycles
• Past track record in business analysis, application solutioning and design
• Ability to model business requirements in business process modelling tool.
• Ability to perform qualitative, quantitative and root-cause analysis.
• Ability to facilitate discussions/workshops to elicit, manage and prioritise key business needs.
• Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges.
• Goor appreciation of SQL, data modelling and data analysis.
• Good understanding of analytics and data warehouse implementations.
• Knowledge in one of the following areas will be added advantage, Agile Methodology, Business Process Reengineering, Customer Relationship Management, Data Analytics, ERP, Knowledge Management
• Knowledge of design thinking and workshop facilitation will be an added advantage.

Please refer to U3’s Privacy Notice for Job Applicants/Seekers at https://u3infotech.com/privacy-notice-job-applicants/. When you apply, you voluntarily consent to the collection, use and disclosure of your personal data for recruitment/employment and related purposes.

Key Responsibilities

· As part of the Enterprise Analytics delivery team, the position will be responsible for the delivery of Enterprise Technology solutions, managing the quality of functional delivery and ensuring the implementation of agreed functional capability

· Good business domain knowledge in Enterprise Analytics

· Plan & collaborate across different application teams to manage technical and functional dependencies of the solution

· Collate, understand and finalize functional and technical requirements

· Provide status update related to technical delivery to Project Manager (PM)/ Program Manager on functional deliveries

· Provide Systems input to specification phase (effort estimates, high level delivery plan) based on impact assessment etc

· Partner with Architects and Development Lead to ensure solution design complies with enterprise design principles, security and control standards

· Partner with Development Manager in managing application teams to build the enhancements

· Partner with Test Manager to ensure completion of System Integration Testing (SIT), User Acceptance Testing (UAT), performance / load testing and application security testing with quality results

· Prepare and manage technical implementation plan across application teams - coordinate technical implementation activities across application teams to ensure non-event production cutover and adequate post implementation support

Escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions

Key Requirements

Technical Skills & Experience

· Good track record in developing and delivering global/regional IT capabilities for a multi-national/regional company with annual budgetary responsibility

· Working closely with stakeholders to develop practical domain roadmaps to move the enterprise towards the future state vision, while taking into account business, technical and delivery constraints

· Experience in banking industry preferred

· Experience in implementing large-scale, highly available applications or other large project implementation

· Experience in service-oriented technologies

· Proven result-oriented person with a focus on delivery

· Experience in actual systems development work, with prior coding, functional specifications and technical specifications and systems development and testing experience

· Good understanding and experience in software development cycle

· Highly effective communicating with technical stakeholders, proficient communicating with non-technical stakeholders

Good problem solving, analytical, synthesis, system thinking and solutioning skills

Competencies

· Ability to communicate complex topics in an understandable way using a level of detail and terms appropriate to the situation

· Must be a good team player and able to drive consensus amongst stakeholders with conflicting viewpoints and objectives

· People and team management in a transversal function

· Ability to effectively communicate, interact with and influence technical associates, business and operational partners and executives

· Work effectively within a fast-paced, cohesive architecture team and willing to learn fast and adapt quickly to change

· Possess strong understanding of business strategies and able to translate them into concrete achievable action plans

· Able to collaborate and drive motivation across a diverse slate within and across teams and can deal with difficult conversations effectively

· Owns and enhances workflows and processes, and delegates with clear accountabilities across the teams to meet objectives / outcomes

· Promotes an environment of learning and development. Understand and develop team members and others to achieve their professional growth

· Related professional/technical qualification will be advantageous although not mandatory

Allegis Global Solutions is the exclusive Contingent HR services provider for one of the world’s leading banks.

At Allegis Global Solutions we’re proud to be the leader in global talent solutions. We draw upon decades of industry expertise to develop innovative tools, products, processes and strategies focused on outcome. Moreover, we’re incredibly proud to have built a culture that empowers our people to make their mark while making deep connections that will last a lifetime. With our passion and culture for talent, we are truly transforming the way the World acquires talent.

Our Client is one of the world's most international banks with over 1,100 branches, offices and outlets in 67 countries. They operate in some of the world's most dynamic markets and have been for over 150 years. More than 90 per cent of their income and profits are derived from Asia, Africa and the Middle East. Their brand promise, Here for good, underlines their distinctive approach.

You will be part of the pioneering team responsible for supporting the implementation of AML processes for the new Digital Bank. As an AML Analyst, you will be working closely with various stakeholders to ensure AML risks are mitigated.

Daily Deliverables

• Engage clients and internal stakeholders to facilitate the collections of relevant documents in accordance with in-house procedures and local regulations
• Review the documentation requirement and completeness during client interactions
• Performing transactional case reviews
• Handle all client files in accordance with the agreed guidelines for client’s data maintenance
• Ensure high customer service satisfaction by meeting or exceeding expectation through the implementation of service level agreement and standards
• Handle other ad-hoc duties as assigned by Team

Skills

• Possess 1 year of experience – ideally focusing on customer facing role within the Retail banking segment would be an advantage
• Comfortable with making calls out to clients
• Working knowledge of broad AML functions such as Client Due Diligence, Name screening, Transaction Monitoring etc would be an advantage
• Excellent knowledge of MS Office
• Strong communication and stakeholder management skills due to engagement in potentially sensitive information

About the role:

• Regional Transportation Analyst, Asia Pacific provides necessary high touch service to the business and drive regional transportation process to achieve cost and lead-time effectiveness. He/she will support regional transportation leads with data analytic and project management.
• This is a hands-on role which will require the ability to perform data analytic, drive process improvement and manage carrier performance review.
• This position will be a direct report to the Senior Director, Regional Logistics, APAC and will be part of Regional Distribution & Logistics Team

Key Roles & Responsibilities:

• Supports transport planning with report analytic to ensure internal and external stakeholder needs are achieved, and are cost effective based on required delivery date
• Provides transit time analysis to ensure accurate transit times are used in planning
• Provide daily support to manage the “real time challenge” of transport, to ensure balance with business needs and freight cost
• Supports the resolution of master data errors found in SAP or TMS, with support from the internal and external stakeholders
• Monitors the carrier performance with agreed KPIs and manages the carrier business review
• Support implementation of any new forwarder/carrier in accordance with QA standards, Service Level Agreements, SOP’s and Terms and Conditions
• Works with appropriate internal groups to update new lanes, rates etc. and manages spot bids and new lane carrier assignments

Knowledge, Skills & Experience:

• Diploma or Bachelor degree required
• 2-5 years of experience within supply chain; transportation planning and logistics within region preferred
• Experience working with a transportation management system preferred
• Strong communications skills and ability to work in a fast paced, global consumer goods organization
• Experience working in SAP preferred, or other ERP system
• Proficiency in English required, with additional language skills applicable to the region

**We regret that only shortlisted candidates will be notified**

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://go.persolkelly.com/job/apply/9691

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

EA License No: 01C4394

EA Personnel ID: R1108331

EA Personnel Name: Janelle Katherine Hoeden

Allegis Global Solutions is the exclusive Contingent HR services provider for one of the world’s leading banks.

At Allegis Global Solutions we’re proud to be the leader in global talent solutions. We draw upon decades of industry expertise to develop innovative tools, products, processes and strategies focused on outcome. Moreover, we’re incredibly proud to have built a culture that empowers our people to make their mark while making deep connections that will last a lifetime. With our passion and culture for talent, we are truly transforming the way the World acquires talent.

Our Client is one of the world's most international banks with over 1,100 branches, offices and outlets in 67 countries. They operate in some of the world's most dynamic markets and have been for over 150 years. More than 90 per cent of their income and profits are derived from Asia, Africa and the Middle East. Their brand promise, Here for good, underlines their distinctive approach.

As a Client Due Diligence Analyst, you'd be able to work on and solve many interesting challenges which we are facing, learn new ways of working, and help build delightful high quality products for our customers.

You will be assigned to the AML CDD team which focuses on ensuring that Customer Due Diligence, KYC and Transaction monitoring for the retail business clients are carried out in a timely and accurate manner, within the policies as established by the regulatory bodies and internal guideline.

Responsibilities:

• Preparation of documentation and conduct CDD in a timely manner
• Engage clients and internal stakeholders to facilitate the collections of relevant documents/information in accordance with in-house procedures and local regulations
• Review the documentation requirement and completeness during client interactions
• Handle all client files in accordance with the agreed guidelines for client’s data maintenance
• Ensure high customer service satisfaction by meeting or exceeding expectation through the implementation of service level agreement and standards
• Actively engage the teams in regular discussions to drive operational efficiency and knowledge sharing.
• Maintain an open channel of communication with other stakeholders particularly Financial Crime Compliance Team, product/ process, risk and operations teams to address any issues.
• Support AMLCDD Lead in operational planning and monthly report to management
• Handle other ad-hoc duties as assigned by AMLCDD Lead and Management

Compliance

• Ensure compliance with the standards and regulatory requirements, including those pertaining to Money Laundering, Sanctions Compliance and KYC.
• Participate in and/or support the Bank's effort in combating money-laundering activities.

Requirements:

• At least 1-3 years of AML/CDD/KYC experience in financial services.
• Robust written and verbal communication skills.
• Strong stakeholder management skills.
• Excellent knowledge of MS Office - Microsoft PowerPoint, Word, and Excel a must.

• Position title : Finance Executive (1 year contract)
• Location: Jurong East/ Boon Lay
• Working Days: Monday- Friday, 5 days
• Working hours : 8am to 530pm
• Salary : $4,500 - $5,000

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Responsibilities

* Manage the full set of accounts, include reviewing and posting of all journal entries

* Ensure that Account Receivable/Payables Sub Ledgers to General Ledger and the bank accounts to the bank statements are reconciled

* Prepare monthly and yearly management reporting package, including financial statements, relevant schedules and perform variance analysis on the financial performance

* Prepare information and schedule as requested by Parent company

* Prepare and file all requisite regulatory and tax submission i.e CIT, GST, WHT, COR, transfer pricing

* Prepare analysis on budget and forecast

* Prepare government surveys

* Liaise with external audit teams and tax consultants to compile requisite schedules and information (including ECI, annual tax filling, tax queries)

* Advise AR/AP on the correct GL account code and GST code entries

* Oversee the Accounts Staff in the Customer master creation, billing, collection, contra, SOA and reporting activities according to the specific deadlines

* Monitor debtor's aging and ensure Accounts Executive follow up on the collection

* Systems and projects: Participate in systems changes/testing/implementation and other projects when required

* Any other duties to be assigned from time to time

Requirements

* Bachelor's degree in Accounting, Finance, or related field

* Relevant accounting certifications (e.g., CPA) are a plus

* Experience with SAP system and Accounting Reporting Standards

• Position title : Finance Executive (1 year contract)
• Location: Jurong East/ Boon Lay
• Working Days: Monday- Friday, 5 days
• Working hours : 8am to 530pm
• Salary : $4,500 - $5,000

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Responsibilities

* Manage the full set of accounts, include reviewing and posting of all journal entries

* Ensure that Account Receivable/Payables Sub Ledgers to General Ledger and the bank accounts to the bank statements are reconciled

* Prepare monthly and yearly management reporting package, including financial statements, relevant schedules and perform variance analysis on the financial performance

* Prepare information and schedule as requested by Parent company

* Prepare and file all requisite regulatory and tax submission i.e CIT, GST, WHT, COR, transfer pricing

* Prepare analysis on budget and forecast

* Prepare government surveys

* Liaise with external audit teams and tax consultants to compile requisite schedules and information (including ECI, annual tax filling, tax queries)

* Advise AR/AP on the correct GL account code and GST code entries

* Oversee the Accounts Staff in the Customer master creation, billing, collection, contra, SOA and reporting activities according to the specific deadlines

* Monitor debtor's aging and ensure Accounts Executive follow up on the collection

* Systems and projects: Participate in systems changes/testing/implementation and other projects when required

* Any other duties to be assigned from time to time

Requirements

* Bachelor's degree in Accounting, Finance, or related field

* Relevant accounting certifications (e.g., CPA) are a plus

* Experience with SAP system and Accounting Reporting Standards