about the Company
Our client is a leading financial institution in Asia, known for providing a wide range of innovative banking services. With a strong global presence, they focus on digital transformation and delivering exceptional customer experiences across various financial sectors. They are committed to fostering a collaborative work environment that supports continuous professional growth and the development of cutting-edge solutions.

about the Job
In this senior role, you will lead the design, development, and optimization of complex banking applications. You will oversee the entire software lifecycle, from requirement analysis and technical design to deployment and post-implementation support. Your responsibilities include performing in-depth system integration testing (SIT), ensuring high-quality UAT support, and leading the troubleshooting of production issues. You will also mentor junior developers and collaborate with cross-functional teams to deliver high-impact, scalable solutions.

skills and Experience Required

• Expert proficiency in Oracle PL/SQL and SQL, specializing in database optimization, performance tuning, and complex query design for high-efficiency back-end systems.
• Advanced experience in designing and automating complex batch processes using Control-M or equivalent schedulers for large-scale, high-volume environments.
• In-depth knowledge of DevOps practices, CI/CD pipelines, and automation frameworks, driving continuous integration, deployment, and system orchestration.
• Mastery in database architecture, data modeling, and relational systems for large-scale, high-performance data solutions supporting advanced analytics and business intelligence.
• Proven ability to architect scalable, secure, and resilient application solutions, ensuring seamless integration with legacy systems and external interfaces.
• Leadership in managing cross-functional teams and overseeing end-to-end execution of complex system integrations and workflows.
• Strong troubleshooting and root-cause analysis skills, implementing strategic solutions across distributed and multi-tiered environments.
  

To apply online please use the 'apply' function, alternatively you may contact Nandini at [email protected]

Randstad EA License No: (EA:94C3609)

EA Personnel Registration No:(R1434239)

Phillip Securities Research is looking for a candidate for its research department. This position will be exciting, demanding and rewarding. Join a team of motivated analysts producing high-quality research for a broad clientele.

The main function of this job is to conduct investment research and give investment recommendations based on such research to sales and clients of PhillipCapital.

• Research on US technology sectors and companies
• Provide investment ideas based on your area of coverage
• Conduct presentation on coverage to clients of channel or product owners
• Any other ad-hoc requests by Directors, channels or product owners

Requirements:

• Bachelor degree or higher
• Self-motivated, has a thirst for knowledge, possesses an analytical mind and has an eye for detail
• Strong writer and not afraid to improve as a public speaker

We are seeking a highly skilled Commodities Analyst to provide crucial support to our commodities trading business through the application of analytics, fundamental analysis and trade ideas.

Responsibilities:

1. Conduct in-depth analytics to enhance the trading desk's understanding of market fundamentals, encompassing past, present, and future trends.

2. Manage and organize detailed price and fundamental data, extracting relevant insights and communicating their implications to traders.

3. Ensure the integrity of data through regular checks and reconciliation with internal and external data sources.

4. Develop and maintain a range of tools, dashboards, and reports for the trading group, utilizing Excel and other analyctial tools

5. Provide prompt and expert responses to trader requests for ad-hoc fundamental market analysis, including event analytics

Requirements:

1. Demonstrated experience of at least 5 years in commodities market analysis, with a proven track record in supply and demand models.

2. Expertise in commodities market dynamics, analytical skills, and refining knowledge of agriculture, crude oil, base mental and crypto markets

3. Effective communication and interpersonal skills, with the ability to translate analytical findings into trading language.

• Partner closely with Operations users, Business, Tech and external vendor consultants to deliver on strategic platform upgrade program
• Provide Project management support to the program on behalf of Operations. Create and deliver project communications to multiple stakeholders, which includes running governance calls and preparing presentation materials/decks for committee meetings, etc
• Work with operations users, business stakeholders, fellow business analysts, tech and vendor consultant for functional design and solutioning
• Work closely with Operation users, Tech teams and participate in design/build discussions
• Develop testing approach, scope and plan with Operation users and vendor test team
• Support user acceptance, regression performance testing and overall defect management and triaging —work closely with Operation users, business users and testing team to ensure coverage of critical and important functions
• Identify areas of improvement, best practices in processes, brainstorm and propose solutions to address project or test issues and concerns in timely manner
• Manage post go-live tactical and strategic platform enhancements
  

Requirements:

• Bachelor's degree in Accounting, Finance or Technology
• With 5+ years experience in financial industry including credit card processing, chargeback or fraud analysis
• With 3-5 years of operations or project management experience
• Experience with VisionPlus application will be beneficial
• Advanced skills in Excel, PowerPoint, Word and Visio
• Strong communication and analytical/problem solving skills
• Excellent attention to detail to manage daily operations with strong organization and time management skills
• Ability to lead and participate in multiple projects simultaneously and adapt to re-prioritization in a rapidly changing environment
• Self-driven with the ability to work in a team environment as well as independently

Interested candidates kindly submit your updated CV in a Word Format to: [email protected]. Only shortlisted candidates will be notify. Thank you.

Business Analyst
Key Responsibilities

• Understand Business Needs:
  Partner with business teams to gather citizen/business requirements using human-centric, visual methods such as service journeys. Develop and present the appropriate business case.
• Requirement Analysis:
  Work with GovTech and project teams to create user stories, functional/technical specifications, and acceptance criteria.
• Technology Evaluation:
  Recommend suitable technologies aligned with GovTech’s technology directions (e.g., cloud-based solutions, enterprise architecture, SG Tech Stack) and modernization of legacy systems.
• Development Methodology:
  Identify and implement the appropriate development methodology (e.g., Agile, Waterfall) in an Outsourced, Co-Sourced, or In-house environment.
• Testing & Deployment:
  Plan, review, and conduct testing and data conversion to ensure specifications are met. Drive system or product readiness for smooth deployment, adoption, and operations.
• Continuous Improvement:
  Analyze the impact of requested changes, propose improvements, and address changing business needs. Collaborate with support teams to resolve technical issues during the Operations & Maintenance phase.

Experience and Skills Needed

• Educational Background:
  Degree or Diploma in Computer Science, Information Systems, Information/Infocomm Technology, Computer/Electronics Engineering, or a related discipline.
• Work Experience:Minimum 3 years of experience for the Consultant role.
  Minimum 5 years of experience for the Senior Consultant role.
  Experience in at least one full software/product development cycle, preferably using Agile Methodology.
  
• Core Competencies:Proven expertise in IT business analysis, application solutioning and design, and testing.
  Strong understanding of customer/user experience, design thinking, user story mapping, and digital product lifecycle management.
  Analytical, conceptualization, and problem-solving skills.
  
• Communication Skills:
  Excellent oral and written communication skills, with the ability to effectively pitch ideas and influence stakeholders.

• 3+ years of experience in Mobile Testing and Java SDK.
• Analyze business requirements and technical designs for testability and traceability
• Participate in test planning, estimating, and scheduling
• Develop test plans covering functional, system integration, and regression testing
• Design both manual and automated test cases and scripts
• Utilize appropriate tools for the development and execution of manual and automated test cases and scripts
• Diagnose, document, help troubleshoot, and isolate bugs and issues encountered during testing
• Log daily progress and escalate testing issues using the appropriate escalation paths

• Maintain, manage and modify all software systems, tools, and applications.
• Identify the areas of improvement to reduce time to delivery avoiding manual errors.
• Support version upgrade for the products and amend the scripts/process as and when required.
• Integrate with SMS/NaaS notification tool.
• Coordinate with developers to build and implement technology solutions.
• Excellent communication skills and problem-solving abilities are essential.
• Provide testing support to meet DITSCAP, DII COE, JTA-A, and DoD standards.
• Knowledge of databases, system security and troubleshooting recommended.
• Prepare required documentation to cover each SDLC stages (e.g. Functional spec, test cases etc).
• Enhance system to deliver Change workflow functionality
• Rollout the solution to all environments across different environments.

Summary: Responsible for ensuring the stability, integrity, and efficient operation of various project’s information systems. This role includes conducting root cause analysis, supporting bid and proposal development, managing system changes, and performing system programming, configuration, testing and compliance.

1. Design, install, and maintain digital communication networks, including wireless networks. Able to configure and install network devices and services, such as routers, switches, firewalls, and load balancers.
2. Monitor network performance and fix faults. Able to identify, diagnose, and resolve technical problems related to network failure, integrity, and usage of PC hardware and software.
3. Perform network maintenance and system upgrades, including service packs, patches, hot fixes, and security configurations.
4. Conduct thorough root cause analysis to identify and resolve system issues. Implement proactive measures to prevent recurrence of issues.
5. Backup and Recovery. Prepare and maintain a backup environment, ensuring automated backup processes are in place. Perform regular server backups, patch Windows and Linux systems, and maintain up-to-date antivirus software.
6. Enhance system security by hardening process, logging activities into SIEM systems, and configuring necessary network ports.
7. Patch and Anti-virus Management. Prepare the patching environment and implement a patch server for regular updates. Ensure all systems are patched in a timely manner to protect against security vulnerabilities
8. Establish and maintain system management standards and assist in the development of bids and proposals.
9. Manage system changes through an established change request process, ensuring thorough documentation and approval.
10. Analyze infrastructure requirements, design scalable and secure solutions, and align them with organizational goals.
11. Ensure systems pass VAPT by continuously monitoring, identifying, and addressing potential vulnerabilities.
12. Support Project and Pre-sales team in System wide design and implementation whenever required.

Qualifications:

1. Bachelor's degree in Computer Science, Information Technology, or a related field
2. Minimum of 5 years of experience in systems engineering or a similar role
3. Excellent problem-solving and analytical skills
4. Strong communication and collaboration skills
5. Available to provide 24/7 standby support for Level 2 service for project and maintenance works
6. Relevant certifications (e.g., CISSP, CCNP, MCSE) are a plus

Job Descriptions

• Experience in installation of fire protection system
• Responsible for site activities, managing and monitoring daily site operations.
• Assist in the planning and deployment of manpower and resources to meet operational needs.
• To coordinate with Project Manager .
• Ensure availability of materials and equipment on-site to meet operational needs.
• To direct control activities on site.
• Monitor work progress, identify and resolve ground issues when required.
• Site supervision of construction workers.
• Ensure works are carried out in accordance to the project schedule, quality requirements and safety policy.
• Attends all necessary site progress meetings, internal meetings as & when required.
• Any other ad-hoc duties that may be assigned from time to time.

Company’s Profile:

Our client is an international technology and engineering company that specialises in providing innovative digital and security solutions to their esteemed clients. They are well-known for their dedication of quality delivery standards with more than 15,000 engineers globally supporting projects. They have an international presence in over 100 countries worldwide and are looking out for System Engineers to join their team and contribute to their

ongoing success.

Location: Ang Mo Kio/Yio Chu Kang area

Job Responsibilities:

• Providing technical consultancy advice relating to system design and configuration.
• Implement system infra expansion design and configuration Monitor System Performance.
• Assisting the customer in the verification, isolation and/or provision of a temporary work around for the incident/problem logged.
• Resolving system incident/ problem onsite.
• Escalating unsolvable problems and service requests to the System and/or Software Engineer and reporting the escalation to the Operation/ Project Manager.
• Applying operating system updates, patches, and configuration changes.
• Maintaining the configuration of the system.
• Liaising with OEM/Vendor/subcontractor for technical support.

Requirements:

• At least 2 – 3 years’ onsite Systems Engineer experience
• Good understanding of Infra system design
• Excellent communication skills with customers
• Keen sense of urgency for service performance issues
• Diploma or Degree in any IT discipline or equivalent

Interested candidates may whatsapp your resume to 6421 4965. Only shortlisted applicants will be contacted.

Cassie Chan | R2197426

Talentsis Pte Ltd | EA No: 20C0312

Company’s Profile

Our client is an international technology and engineering company that specialises in providing innovative solutions to their esteemed clients. They are dedicated to quality delivery standards with thousands of engineers globally supporting projects. They have an international presence worldwide and are looking out for System Engineers to join their team and contribute to their ongoing success.

Location: Various Project Locations

Working hours: Monday to Friday, Standard Office Hours

Responsibilities:

• Provide technical consultancy advice on system configuration and overall design
• Implement system infra expansion design and configure Monitor System Performance
• Assist clients to verify, isolate and provide a temporary work around for the incident/problem logged.
• Resolve system incident/ problem onsite.
• Escalate unsolvable problems and service requests to the System or Software Engineer and report escalations to Operation/ Project Manager.
• Generate relevant administrative records and reports.
• Apply operating system updates, patches, and configuration changes.
• Upkeep and maintain configuration of the system.
• Contacting OEM/Vendor/subcontractor for technical support.

Requirements:

• Min. Diploma in Computer Science, Computer Engineering or equivalent
• Min. 2-4 years working experience as a System engineer in operations environment.
• Good grasp of technical skills (System) and Infra system design.
• Keen sense of urgency for service performance issues.
• Able to handle demanding service response and recovery turnaround.
• Able to manage daily support tasks to meet stringent SLA requirements.
• Past working experience in Cloud environment is an advantage
• ITIL certification will be an added advantage.
• Good knowledge of Windows Server OS 2019, Active Directory/DNS, HYPER-V and/or VMWARE ESXi is an added bonus

Your recruiter for this job: WhatsApp Celine @ 6421 4966 for a quicker response.

Connect with me on LinkedIn: www.linkedin.com/in/your-recruiter-celine-chan

Celine Chan | R21103433

Talentsis Pte Ltd | EA No: 20C0312

Responsibilities:

• Plan, coordinate and oversee the installation and maintenance of internal systems of hardware, software and networks.
• Implement and manage security protocols, including access controls, backups and firewalls.
• Monitor, troubleshoot IT systems, including security system and networking.
• Manage servers, email systems, CCTV, HR system and others.
• Set up user accounts and PC workstations, Apps etc.
• Ensure the efficiency and reliability of IT infrastructure.
• Support web development and maintain Company portals.
• Maintain and support the Dynamics NAV ERP system.
• Conduct programming and develop Apps to support business operation.
• Provide IT support to internal and external users as needed.
• Maintain all IT related documentation and policies up to date.
• Perform other tasks as required.
• Any other ad-hoc duties as assigned by supervisor

Requirements:

• Minimum Diploma in IT, Computer Engineering, or a related field.
• Knowledge of system security, networking and database management.
• Good programming skills, with app development experience is a plus.
• Familiarity with access control, CCTV, and alarm systems is an advantage.
• Experience supporting: Microsoft Dynamic Navison ERP
• Experience supporting User, Network

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

Scope of work:

• Be a part of BeFound’s mission in skincare education that focuses on ingredient suitability and knowledge
• Walk our clients on their skincare journey programs and advise products with ingredients suitable for their skin
• Market knowledge on trends, products and services in the skincare & beauty industry
• Build knowledge and data of skincare ingredients
• Plan out each client’s skincare and makeup journey
• Build good client relationships and long-term engagement with our clients
• Assist clients in understand their skin better with skincare ingredients through 1-1 consultations
• Create skincare database in BeFound’s skincare library
• Handle customer objections and convert opportunities to an extended journey with client

Requirements:

• Passionate about skincare and is inquisitive about skincare ingredients
• Experience in a customer relations role is a bonus
• Experience in the skincare & beauty industry is a bonus
• A problem solver, quick witted and a team player
• Relevant diploma or degree in Cosmetic Science, Pharmaceutical is highly preferred
• Able to work on Saturdays (Rotating weeks - Mondays to Saturdays, Tuesday to Saturdays)

ABOUT THE ROLE

Join our dynamic team as Business Analyst with a passion for travel. We are looking for an individual who excels in effective communication, stakeholder management, and possesses a keen understanding of requirements and solutions. This role involves creating a new solution based on the requirements from client, support, guide, setting up new system, requiring strategic thinking and innovative approaches. This is a full-time role based in Singapore.

KEY RESPONSIBILITIES

1. Requirement Analysis

• Gather and document business requirements from stakeholders (operations, logistics, finance, etc.).
• Analyze current shipping processes, workflows, and systems.
• Translate business needs into functional and technical specifications.

2. Process Improvement

• Identify inefficiencies in shipping operations, such as order processing, inventory management, or customs handling.
• Propose process enhancements and automation opportunities.
• Develop and document standard operating procedures (SOPs).

3. ERP System Implementation and Support

• Work with ERP vendors and internal IT teams to implement shipping modules.
• Customize ERP solutions to fit business needs (e.g., integrating shipping carriers or automating freight calculations).
• Test new system functionalities and validate results against business expectations.

4. Data Analysis and Reporting

• Analyze shipping data to identify trends, cost-saving opportunities, and operational bottlenecks.
• Design and maintain reports or dashboards for shipment tracking, delivery performance, and freight costs.
• Ensure data accuracy and compliance with organizational and regulatory requirements.

5. Stakeholder Collaboration

• Act as a liaison between business teams (e.g., operations, procurement, sales) and technical teams.
• Conduct workshops or meetings to gather input and provide project updates.
• Build strong relationships with external partners, including shipping carriers, freight forwarders, and customs agents.

6. Compliance and Risk Management

• Ensure shipping processes comply with international trade regulations, customs documentation, and tariff rules.
• Assess risks in shipping operations and recommend mitigation strategies.

7. Training and Documentation

• Create user manuals, training materials, and workflow diagrams for ERP solutions.

ESSENTIAL QUALIFICATIONS AND EXPERIENCE

• Graduation or master’s in business administration/analytics or similar field
• Familiar with design software – Adobe, Figma e.g.,
• Strong interest in development of new approaches in development and solutions and discovering business opportunities
• Stonge knowledge in shipping safety department
• Expected minimum experience is 7 to 8 yrs
• Understanding/experience with our product, PAL

Responsibilities:

• Conduct detailed business requirement gathering and use case analysis.
• Create comprehensive Business Requirement Documents (BRD) and Functional Requirement Documents (FRD).
• Map and optimize business processes, assessing feasibility and benefits of proposed solutions.
• Plan and promote user tasks for User Acceptance Testing (UAT).
• Monitor task progress, manage risks/issues, and provide resolution support.
• Develop UAT plans, schedules, test scenarios, environments, and data preparation.
• Plan migration schedules and manage related tasks (e.g., data mapping, data cleansing).
• Collaborate with IT and business teams for issue management and progress regularly.
• Plan and promote user tasks for EUC/RPA/Tools.
• Lead user-owned EUC/RPA/Tools as User Task PMO, plan and manage Pre-Study/Design/CD/UT/IT/ST/UAT both of existing and new development EUC/RPA/Tools.
• Oversee the development team, including resource management and issue solving.
• Monitor progress and report to relevant stakeholders.
• Develop plans for tasks such as training, business rehearsals, customer relations, BCP creation, and regulation/procedure revisions.
• Manage progress, address issues, and provide regular updates to PMO and Area PM.

Basic Requirements:

User Task (UAT):

• Experience in planning and executing UAT, including schedule creation, communication with stakeholders, and issue management.
• Hands-on experience with core banking system projects (including accounting systems).
• Business knowledge in Trade domain.
• Willingness to travel within the APAC region.
• A mindset open to challenges and risk-taking.

User Task (Migration):

• Experience in migration planning and implementation, including data management (e.g., transaction information, fee charge tables).
• Strong knowledge of Trade operations and willingness to travel within the APAC region.

User Task (EUC/RPA/Tools):

• Experience in RPA tools (e.g., UiPath), MS Access, and Excel macro development.
• Experience with CGI system implementation.
• Knowledge of Trade operations and willingness to travel within the APAC region.

User Task (User Support):

• Experience planning and managing user tasks such as training, business rehearsals, and regulatory revisions.
• Ability to support large-scale projects, especially in core banking or the banking industry.
• Strong knowledge of Trade operations and willingness to travel within the APAC region.
• Diploma or bachelor's degree in computer science, Information Technology, or a related field.
• Strong problem-solving and analytical skills.
• Excellent communication and teamwork skills.
• Ability to work independently and collaborate in a team environment.
• Strong organizational and time management skills.
• Certification in business analysis (e.g., CBAP, PMI-PBA) will be an advantage.

Job Description:

1. Conducting business requirement studies & map business process to system process.

2. Preparing Master Functional Specification when required.

3. Develop Test Plan for System Integration Testing and User Acceptance Test.

4. Follow up on Issue Log.

5. Conduct User Acceptance Test Online/Onsite to Local and Oversea Users.

6. Perform Online/Onsite Daily User Support to Local and Oversea End Users.

7. Perform any other duty as directed by superior.

Requirements:

1. Preferably degree in Computer Science or Information Technology.

2. Experience in ERP system, preferably in SAP/PLM.

3. Positive attitude to learn new technologies and understanding how to utilize them.

4. Have a good communication skills, a team player, able to foster team commitments.

5. Able to work with tight schedule.

6. Chinese language proficiency is preferred.

7. Willing to travel if required.

Business Analyst

The Candidate’s Key Role is to:

• Work with business stakeholders to gather business requirements / rules

• Gather data requirements and perform data analysis from source system SMEs

• Conduct thorough data analysis by writing SQL queries

• Apply business requirements / rules to source system data, taking into account how systems generate / update data, Assist project manager by leading prioritization and implementation of change requests / defect fixes in BAU

• The candidate is also expected to follow our Group IT Application Processes, Standards & Procedures.

Key Responsibilities:

• Perform thorough data analysis to verify mapping rules correctly transform data from source to target to meet business requirements / rules by writing SQL queries.

• Support IT and business stakeholders throughout the SDLC: Unit testing, System Integration Testing (SIT), User Acceptance Testing (UAT) and Production.

• Develop IFRS17 reports and contribute towards insurance-specific SME knowledge for group-wide knowledge management.

• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.

• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.

• Highlights any potential concerns /risks and proactively shares best risk management practices.

• Facilitate / conduct workshops with business stakeholders to identify project requirements, gather, analyse and document requirements.

• Facilitate / conduct workshops with source system and other technical stakeholders to identify data elements and understand source system behavior.

• Produce mapping rules from source system data to target system tables based on workshops with business and technical stakeholders.

• To support Audit assignments, perform audit reviews to ensure timely deliverance of the overall audit plan

Interested candidates, please send your CVs on [email protected]

Regret to inform that only shortlisted candidates will be notified.

CEI: R1988671

EA License: 14C7275

Role:BUSINESS ANALYST

JD:

RESPONSIBILITY

As a Business Analyst, you will be working in a Government Agency as a key member of the GovTech project team, comprising the Product/Project Manager, Solution Architect and the Technical Services Consultant (where applicable), to deliver ICT capabilities to realise Singapore’s vision of a Smart Nation. You will be responsible for eliciting business needs and analysing business problems in order to scope, define and deploy digital solutions to address the needs of citizens, businesses and/or public officers. You will work with outsourced/co-sourced/insourced development teams to ensure delivery of defined digital solutions. You will advise stakeholders on best practices in use of digital technologies, and work with stakeholders in deploying the digital solutions. You will be working on a range of tasks including the following:

• partner with business teams to elicit citizen/business needs through humancentric,visual methods such as service journeys and develop the appropriate business case

• work with fellow GovTechies and the business project teams to develop user stories, functional/technical specifications and acceptance criteria

• evaluate and recommend suitable technology while aligning with GovTech'stechnology directions (such as cloud-based, enterprise architecture and modernization of legacy systems, adoption of SG Tech Stack)

• identify and adopt the appropriate development methodology (e.g. Agile or Waterfall) in an Outsourced, Co-Sourced or In-house development environment

• plan/review/conduct testing and data conversion to ensure that specifications are met

• drive system or product readiness for smooth deployment, adoption and operations

• analyse impact of requested changes and propose improvements to continuously address changing business needs, and work with support team to understand and address technical problems (Operations & Maintenance phase)

EXPERIENCE AND SKILLS NEEDED

• Degree or Diploma in Computer Science, Information Systems, Information/ Infocomm Technology, Computer or Electronics Engineering or related discipline

• Minimum 3 years of working experience for Consultant role

• Participated in at least one full software or product development cycle, preferably using Agile Methodology

• Proven experience in IT business analysis, application solutioning and design, and testing

• Good understanding of customer/user experience, design thinking, user story mapping and digital product lifecycle management

• Strong analytical, conceptualisation and problem-solving skills

• Excellent communication skills, both oral and written, with the ability to pitch ideas and influence stakeholders A driven and motivated personality with an ability to learn and apply

• Knowledge of, or experience in implementing projects in at least one of the following areas Data Analytics, Agile Methodologies, Internet and Mobile Technologies, Customer Relationship Management, Knowledge Management, Service Design, Cloud Solutioning.

• Past development or consulting experience (preferable)

This position play a crucial role in ensuring that customers derive maximum value from a product or service, ultimately fostering long-term satisfaction and loyalty. Their responsibilities typically include:

Customer Support: Serve as a primary point of contact for customers, addressing inquiries, troubleshooting issues, and providing technical assistance promptly and effectively.

Product Training: Provide training sessions & educate customers on how to effectively use the product or service to maximize its value.

Onboarding: Guide new customers through the initial setup and implementation process, ensuring a smooth transition onto the product or service.

Cross-functional Collaboration: Work together with teams across the organization, including sales, marketing, product development, and support, to ensure a unified and positive customer experience

Requirement :

-1-2 year experience in customer support role

- Possess good HR payroll , leave system , CPF & OT claims concept

- Good communication skills and able to handle difficult customers

- Training will be provided

Mon to Fri 9am to 6pm

About ST Engineering

ST Engineering is a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace, smart city, defence, and public security segments. Headquartered in Singapore, ST Engineering ranks among the largest companies listed on the Singapore Exchange.

Our history spans more than 50 years, and our strategy is underpinned by our core values – Integrity, Value Creation, Courage, Commitment and Compassion. These 5 core values guide every aspect of our business and are embedded in our ST Engineering culture – from the people we hire, to working with each other, to our partners and customers.

About our Line of Business – Mission Software & Services

Our Mission Software & Services business provides leading-edge mission critical command, control, and communications (C3) systems with secured IT infrastructure and managed services. We support our client’s innovation journey through design thinking, analytics, and AI-enabled decision support with our full suite of cloud computing solutions. We provide intelligent, actionable insights and sustainable solutions to our valued partners in diverse industries including defence, government, and commercial sectors.

Together, We Can Make A Significant Impact

We are seeking a passionate System Engineer to join our dynamic team. You will work in a constantly evolving environment, due to technological advances and strategic direction of the various project stakeholders. You will create, maintain and improve systems to meet particular needs. You will also test both hard and software systems to diagnose and resolve system faults.

Be Part of Our Success

• Install new and/ or rebuild infrastructure, server (Windows/ Unix), storage, hardware appliances, services, settings, in accordance to customer’s requirement and complies with audit processes
• Able to operate on of Windows Server 2016/2019/2022 , Active Directory for Windows Server and Networking related to Windows Server
• Manage system changes through change request process & provide status reports to the relevant parties.
• Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
• Monitor & measure the performance & availability of systems proactively; implement corrective actions identified to improve performance & availability.
• Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties.
• Identify, research, and resolve technical problems
• Provide supporting documentation, reports and other information to management (e.g. system utilization reports)
• Provide support to users on a variety of system technologies including Microsoft Windows Server OS, VMWare, etc.

Qualities We Value

• Network and Security knowledge (TCP/IP, Loadbalancer, firewalls, SFTP, SEPM Antivirus, Tenable Nessus etc.)
• Experience in managing and configuration of backup solution software - Veritas Netbackup and VEAM
• Practical Linux and Windows-based systems administration skills in a Cloud or Virtualized environment.
• Able to operate the Nutanix AHV, MS Hyper-V IT infrastructure or other hyperconverged virtual environment
• Be able to effectively operate within set guidelines, policies and procedures, and able to execute instructions with minimal supervision
• Good understanding of large Data Center Facilities operation
• Expected to work during off-peak hours on system activities (e.g. patching, upgrade)

Our Commitment That Goes Beyond the Norm

• An environment where you will be working on cutting-edge technologies and architectures.
• Safe space where diverse perspectives are valued, and everyone’s unique contributions are celebrated.
• Meaningful work and projects that make a difference in people’s lives.
• A fun, passionate and collaborative workplace.
• Competitive remuneration and comprehensive benefits.

Cybersecurity System Administrator

About ST Engineering Satellite Systems

ST Engineering Satellite Systems is the pioneering Low-Earth Orbit Satellite Design and Manufacturing powerhouse, helping to advance Singapore’s Space Engineering efforts.

Position Summary

We seek a highly skilled and motivated Cybersecurity System Administrator to join our growing team. The ideal candidate will be a passionate cybersecurity professional with a strong understanding of security best practices and a proven ability to implement and maintain robust security measures. This role will be instrumental in safeguarding our organization's critical infrastructure and sensitive data from evolving cyber threats.

Key Responsibilities

• System Administration and Security:
  Manage critical systems, including servers, workstations, and network devices.
  Implement and enforce security configurations and policies across all systems.
  Perform system hardening and vulnerability assessments.
  Install, configure, and troubleshoot security software and appliances.
• CIS Hardening and Compliance:
  Ensure adherence to industry best practices and regulatory requirements (e.g., CIS Benchmarks, NIST, GDPR).
  Conduct regular security audits and penetration testing to identify and address security gaps.
• Incident Response and Threat Hunting:
  Investigate and respond to security incidents, including malware outbreaks, data breaches, and denial-of-service attacks.
  Conduct in-depth threat-hunting activities to proactively identify and neutralize advanced threats.
• Security Monitoring and Analysis:
  Monitor security logs, alerts, and threat intelligence feeds to detect and respond to malicious activity.
  Utilize security information and event management (SIEM) tools to analyze security data and generate actionable insights.
• Technical Support and Collaboration:
  Provide technical guidance and support to internal teams on cybersecurity matters.
  Collaborate with cross-functional teams to integrate security considerations into product development and operational processes.
• Continuous Learning and Improvement:
  Stay abreast of the latest cybersecurity threats, vulnerabilities, and best practices.
  Research and evaluate new security technologies and tools to enhance the organization's security posture.

Qualifications

• Bachelor's degree in Computer Science, Cybersecurity, or a related field.
• 5+ years of experience in systems administration with a strong focus on cybersecurity.
• In-depth knowledge of operating systems (Windows, Linux) and network protocols.
• Experience with security technologies such as firewalls, intrusion detection systems, and endpoint security.
• Strong understanding of security principles and best practices.
• Excellent analytical, problem-solving, and communication skills.
• Strong work ethic and ability to work independently and as part of a team.
• Relevant industry certifications (e.g., CompTIA Security+, CCNA Security, CISSP) are a plus.

Responsibilities

The Research Analyst will primarily be responsible for generating investment ideas in his/her assigned area of market coverage, and communicating these ideas to the investing public predominantly through original research articles and presentations.

• Conduct fundamental research within assigned area of market coverage using publicly available information sources, including financial statements, company annual reports, published research, and online databases
• Generate high-conviction investment ideas (including stocks, unit trusts, and ETFs) across various geographical markets and/or sectors. Work with other members of the research team to evaluate a comprehensive range of active and passive products.
• Communicate these ideas to the investing public, as well as internal stakeholders, through various channels, including original research articles and seminar presentations.
• Participate in discussions and contribute ideas to portfolio decision-making within the team’s disciplined investment process.
  

Requirements

• Bachelor degree holder in a related discipline (accountancy, finance or business administration), preferably with at least one year of investment research experience. Fresh graduates with the right aptitude and attitude are welcomed to apply for this position.
• Strong analytical skills, with a deep understanding of financial statements and equity valuation methodologies. Able to distil large amounts of information into an investable thesis.
• Excellent command of both spoken and written English, with a great story-telling ability.
• Demonstrated interest in and passion for investing
• Able to multi-task and meet constant deadlines

Introduction:

In this role, you will report to the IT Business Engagement Manager, APAC, providing crucial support for IT projects and addressing evolving business needs. Working closely with business users, IT teams, and external vendors, you will play a key role in gathering, documenting, testing, and supporting IT solutions to ensure seamless delivery.

We are looking for a detail-oriented, analytical professional with expertise in business analysis, application maintenance, and project management within IT solution implementation. Join our dynamic team in Singapore and help drive impactful technological solutions across the organization.

Your Main Responsibilities include, but not limited to:

• Collaborate with business stakeholders to gather, document, and translate business and non-functional requirements into technical specifications.
• Conduct comprehensive analysis, including data analysis, business process mapping, and system flow documentation.
• Lead workshops to facilitate requirement gathering discussions.
• Oversee technical reviews, create test scenarios, and support testing and deployment activities for IT projects.
• Lead discussions with APAC IT teams and vendors to identify suitable IT solutions, define scope and timelines, and ensure on-time, high-quality project deliverables.
• Proactively communicate project statuses and updates to business stakeholders and IT management.
• Provide effective application support, ensuring timely resolution of user issues and meeting service level agreements by collaborating with IT and vendor teams. Serve as the bridge between end users and the development team regarding software functionality.
• Support project team in managing vendors for application evolution, maintenance and support tasks.

Minimum requirements:

• Bachelor’s degree in Information Technology or a related field.
• Preferably 5 years of relevant working experience in managing enterprise or regional application maintenance and IT projects.
• Good understanding of Qliksense dashboarding tool.
• Strong verbal and written communication skills, including the ability to present effectively.
• Solid understanding of the software development life cycle and the core components of an information system, including application layers, infrastructure, and security.
• Familiarity with low-code technology and data analytics techniques.

JOB DESCRIPTION

· Define the architecture and design specification for in house video encoder and decoder, according to market requirement.

· Make assessment of the video encoder quality, either in house design or licensed IP.

· Work with IC design team to resolve the issues during design phase.

· Create test plan for the video encoder and decoder and qualify the design.

· Work with software team to develop the driver for the video encoder and decoder.

JOB REQUIREMENTS

· Bachelor’s or Master’s Degree in Electronic Engineering with IC design background

· Familiar with video compression technology, such as MPEG4, H264, H265, MPEG5, etc.

· Familiar with video quality assessment.

· Familiar with video encoding algorithm and video decoding compliance test.

· Familiar with architecture of video encoder and decoder RTL design.

· Knowledge in video/image pre and post processing is an advantage.

· Good communication and interpersonal skills

· Strong analytical and problem-solving skills

Responsibilities

You will part of a dynamic regional feature team supporting the local regulatory reporting functions in the bank, owned by Finance. Key stakeholders you will be interacting with include Finance, Operations, and other IT feature teams. All on a local, regional, and global level.

As a business analyst / project manager, your major responsibilities will include, but not limited to

• Business and impact analysis for the local regulatory reporting functional domain, and some light development in our regional reporting solution, AxiomSL
• Collect, analyze, and prepare user requirements. Conduct gap analysis, and provide detailed functional specifications and align these with all our stakeholders
• Project manage / stream lead initiatives that impact our functional domain
• Monitor & provide reporting to highlight project progress and risks to management and projects governance
• Coordinate and handle preliminary user acceptance tests and effectively communicate findings to users for their final validation
• Connect the dot between multiple stakeholders, locations, impacts and drive the change to be delivered with agreed timeframes and budget
• Identify operational inefficiencies within our domain and provide ideas for resolution, be it based on IT solutions, processes changes, or both
• Coordinate actions with Regional and Global teams to leverage on other entities’ knowledge/experience and to ensure global process consistency
• Enforce the spirit of agile and continuous delivery in our value driven deliverables

Profile required

• Business analysis skills: Strong analytical mindset, attention to details, critical thinking, solution oriented
• Project management skills: Ability to see the global picture and think strategically, identify dependencies and risk, stakeholder management & communication, ability to structure ideas into concrete actions, familiar with the agile methodology to change
• Comfortable with analyzing an abundance of data to resolve problems beyond the surface and potentially identify trends
• Soft skills: Adaptable, organized, clear communications, interpersonal, independent yet team oriented, change mindset
• Experience in the investment banking industry on wide range of domain with a focus on regulatory reporting and finance
• Extensive years of experience in banking industry
• Excellent academic record including a degree in Engineering or Accounting and Finance
• Previous experience with regulatory reporting solutions is a huge plus, particularly AxiomSL

Behavioral Skills

• Responsibility - Accountability: I make decisions in my scope of responsibilities
• Client - Client focus: I put long term relationship with our clients at the center of my actions, whatever my position
• Team Spirit - Open mindset: I listen and share my views and my expertise in an open mode
• Innovation - Simplification: I make things & ideas simple
• Commitment - Sustainability: I strive to develop my skills and knowledge
• Commitment - Inspiration: I support the vision and the strategy