Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Health & Co-Development Business Unit is looking for an Information Technology Business Analyst

Internal Code: HC023

What will you do?

The Information Technology Business Analyst shall be involved in strategizing and implementation of the project and initiatives involving the requirement study, procurement, testing, management, implementation, and maintenance support of applications.

Requirements

What are we looking for?

• Minimum of 3 years of IT Application BA experience
• Practical experience with Agile Methodologies, tools and delivery
• Good understanding of Cloud Technology and have attended the related fundamental Cloud Technology trainings
• Experience in Vendor and Contract Management, Change Management/Service Request Management, Problem/Incident Management will be an added advantage
• Experience in supporting Government Projects will be an added advantage
• Experience in supporting/implementing projects with databases ie Oracle and/or Postgres Database, middleware ie weblogic or JBoss or Tomcat as well as exposure in automated software testing will be an added advantage
• Strong analytic, conceptualization and problem solving skillsets will be an added advantage
• Strong communication skills, both oral and written and able to pitch to engage stakeholder will be an added advantage
• Relevant healthcare domain knowledge will be an added advantage
• Experience in supporting applications operations will be an added advantage

Benefits

What do we offer?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

• Partner IT and Business Teams to understand and analyze business problems, assess and translate business changes requirement and request and manage system change delivery.
• As LOB (Line of Business) Systems application custodian, Overseeing the team and Application vendors team activity to ensure the LOB systems BAU operation and performance as per business expectation and SLA
• Product owner of module that organises customer relevant data and generates analytics reports.
• Configured data and user interfaces for accurate customer report delivery.
• Manage Internal Stakeholders escalation and help on conflict resolution
• Assist in audit activities both internal and external.

Requirement:

• Diploma or degree in Business administration or related
• Minimum 3 years’ experience as Business / System Analyst or Project Coordinator

As part of the overseas department team, you play an essential part in the overseas customer service team to ensure that our customer service agents are equipped with the necessary skills and knowledge to deliver a high quality of service to our clients. Being a high growth electronics company, we are looking for a candidate who will be a strong self-starter with critical thinking to achieve after sales success. This candidate will help us drive up customer service quality audit excellency by going far and beyond, delivering the best possible value and service to our customers.

Responsibilities of a Quality Assurance Analyst (AU/PH) but are not limited to:

• Regularly monitor and evaluate customer interactions with our various teams via phone calls, emails and chats on Zendesk, Social Media, Lazada, Shopee & Amazon
• Analyse data and prepare weekly reports on quality assurance findings, identifying areas for improvement.
• Provide constructive feedback and coaching to improve customer experience and team performance/adherence to quality standards
• Collaborate with the CS team leaders to identify opportunities for process improvements and training needs through weekly calibration sessions
• Assist in any additional ad-hoc duties

•  Minimum 1 – 2 years of experience in Customer Service with experience in delivering training and performing quality assurance
• Proficiency in using Zendesk or equivalent CRM, quality assurance tools, and Microsoft Office Suite (Excel, Word & PowerPoint).
• Attentive to details
• Ability to pick up new skills promptly and proactively
• Excellent communication and interpersonal skills with the ability to liaise with stakeholders across various teams.
• Strong understanding of business needs with a customer-first mindset
• Independent and enjoy working in a fast-paced environment

• At least 2-3 years’ experience in business intelligence, consultancy, or data research
• At least 2-3 years’ experience in an editorial or analytical role
• Proven experience in analysing complex company financial data and company due diligence, and making consistent assessments of a company’s financial standing

This position presents an exciting opportunity for an energetic, results-driven, and personable individual with a strong analytical and data experience.

Job Description

• Produce an agreed number of credit reports per month against volume and timeliness KPI and support the Credit Risk Team Lead – APAC to ensure the regional and global targets are met
• Actively research and analyse companies, shipping, and financial markets as well as other relevant data and information to make confident and concise credit risk judgements while displaying knowledge and integrity
• Support the Credit Team Lead in training and onboarding Credit Report Analysts, mentoring and coaching junior colleagues, and contribute to training materials and process improvements
• Grow and maintain a network of contacts via phone and email by engaging in proactive information exchange, acting as a brand ambassador of Lloyd’s List Intelligence
• Ensure that any critical and non-critical errors in output are flagged and escalated accordingly
• Support the Credit Risk Management Team by being a regional go-to person for company analysis SME and therefore attend client calls when required alongside sales and/or product management, and when required support our account managers on networking events and relevant conferences
• Stay abreast of market news and new Seasearcher product developments and functionality covered in Go to Markets and continually develop your understanding of the maritime industry to enable high quality writing on the profile of the company
• Foster collaboration and share information with other in-house data teams that research company ownership structures, to optimise the quality of data

• At least 2-3 years’ experience in business intelligence, consultancy, or data research
• At least 2-3 years’ experience in an editorial or analytical role
• Proven experience in analysing complex company financial data and company due diligence, and making consistent assessments of a company’s financial standing
• Proficiency in written and spoken English
• A customer-first approach and strong time management skills and ability to produce high quality content within set deadlines
• Ability to compile training methodology and feedback documents to drive output enhancements is a pre-requisite
• Advanced OSINT research skills is a requirement
• Strong stakeholder management is required in this role, across all areas of the business
• A flexible, can-do attitude with the ability to manage several ongoing tasks at any one time

• Perm
• Attractive Leave Benefits
• Work from anywhere policy
• Medical & Insurance Coverage

Responsibilities:

• Resolve incidents within SLA timeframe and perform root cause analysis, finding to solve the problems.
• Escalate unsolvable incident/ problem to the Operation Lead or Service Delivery Manager.
• Escalate to OEM/ vendor / subcontractor for technical support.
• Implement service requests and change requests and complete all requests within SLA timeframe.
• Ensure deployments of approved patches/ releases/ configuration changes for operation system and system software are implemented to change request accordingly.
• Ensure proper backup of the administrated systems and performing system recovery if needed.
• Conduct regular testing to verify configuration or backup data.
• Maintain the configuration of the system.
• Support the integration of new technologies into existing environments.

Requirements

• Minimum 2 years relevant experience.
• Dynamic, customer oriented, diligent attitude with ability to work well in a fast-paced environment.
• Good analytical skills with ability to work with others to resolve problems.
• You will learn these technologies in this project, an added advantageous if you know any of them:
• Vulnerability Management Systems
• Reverse Proxy
• Patch Repositories (Patch Management, Patch Manager)
• AD Infra (MS AD, AWS AD etc)
• End Point Protection – Desktop, Clients
• Enterprise Backup
• Next Generation Firewall
• Privilege Access / Identify Management
• Infra Automation Platform
• AWS full suite

• Develop system testing plans by analyzing product requirements and design specifications, and formulating strategic approaches to ensure effective testing.
• Create test coverage matrices, design test cases, and actively participate in the validation of software and products.
• Attend to customer issues, minimize test escapes and continually improve and expand test capabilities.
• Liaise with hardware and software team leaders and verification testing team and product stakeholders.

Requirements:

• Diploma in Electrical/Electronic, Computer or IT Engineering
• At least 2 years of design to productionexperience in process and quality development flow such as CMMI, structured product development cycle.
• Good knowledge in IoT, wireless products, home automation products, office automation products.
• Proficient in Python programming.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

INVESTMENT ANALYST

Auric Pacific Group

Auric is a Singapore-based private investment firm with a portfolio of well-established companies. Auric Group’s competitive advantage comes from its active management and operational focus, providing deep sectoral knowledge and strategic insights to support its portfolio companies. We believe this allows us to better identify winners that will drive superior returns for our investors. We employ a bottom-up approach to evaluating companies, analysing their business fundamentals in the context of their industries and the secular trends to which they are exposed.

Responsibility

- Investment evaluation and execution of investment opportunities, including:

· Building of financial models;

· Oversight of transaction due diligence (including planning due diligence workstreams and management of transaction advisors);

· Preparation of investment memorandums for transaction approval;

· Deal structuring and other transaction-related matters

- Development and execution of value creation plan for portfolio companies, including:

· Formation of growth strategies, post-acquisition integration

· Analysis and quantification of growth and operational improvement initiatives

· Collaborate with management teams to design and execute on value creation plans

- Other corporate development activities, including research on potential business development and investment opportunities (including M&A)

Requirements

The ideal candidate for this position should possess the following:

- 1-2 years of work experience

- Technically sound in accounting/finance with strong analytical and problem-solving skills

- Strong project management capabilities and able to handle multiple projects simultaneously

- Prior training and experience in corporate finance, financial/commercial due diligence, M&A, public/private investments and/or strategy preferred

- Excellent communication and presentation skills

- Able to work collaboratively and independently

Students who graduated in December 2023 or graduating in May 2024 are also welcome to apply.

Application

Please send your applications to [email protected].

Job Description

1. Read through the functional design documents and understand the functionality of the existing applications.

2. Working in a team and involved in the preparation of test packages/test data and perform testing.

3. Troubleshooting if any data issues and/or work with the developer in resolving the system issues identified as part of the testing

4. Prepare the test data as per the test package and conduct the User acceptance test together with the end-users design/test/implementation of SAP HR system,especially submodule SAP HR Payroll.

Top 3 Must have skills :

1. At least 1 to 3 years of hands-on experience in SAP technology as a functional consultant or tester

2. Experience in the preparation of test packages, perform functional testing, conduct user acceptance test etc.

3. Working experience on the SAP Projects and SAP HR Payroll experienced.

Good to have skills (Optional)

1. Deep knowledge or understanding of SAP HCM modules

2. SAP HCM payroll knowledge/experience

3. Involvement in the SAP upgrade projects

4. Experience in conduction UAT sessions with the end users.

Only for Singaporean

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Health & Co-Development Business Unit is looking for an Information Technology Business Analyst

Internal Code: HC024

What will you do?

The Information Technology Business Analyst shall be involved in strategizing and implementation of the project and initiatives involving the requirement study, procurement, testing, management, implementation, and maintenance support of applications.

Requirements

What are we looking for?

• Minimum of 3 years of IT Application BA experience
• Practical experience with Agile Methodologies, tools and delivery
• Good understanding of Cloud Technology and have attended the related fundamental Cloud Technology trainings
• Experience in Vendor and Contract Management, Change Management/Service Request Management, Problem/Incident Management will be an added advantage
• Experience in supporting Government Projects will be an added advantage
• Experience in supporting/implementing projects with databases ie Oracle, mysql, MSSQL and/or Postgres Database, middleware ie IIS, weblogic, JBoss and Tomcat as well as exposure in automated software testing will be an added advantage
• Strong analytic, conceptualization and problem solving skillsets will be an added advantage
• Strong communication skills, both oral and written and able to pitch to engage stakeholder will be an added advantage
• Relevant healthcare domain knowledge will be an added advantage
• Experience in supporting applications operations will be an added advantage

Benefits

What do we offer?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Apply for this job

The Tax Analyst will support the day-to-day tax work of the family office. Reporting to the Senior Tax Analyst based in Singapore, the successful candidate will work as part of the tax team which has a global coverage to deliver professional tax services including direct and indirect tax compliance and tax advisory support in respect of business activities of the group. This is a great opportunity to work in a professional family office with opportunities for excellent and unparalleled on-the-job training.

Principal Accountabilities:

• Collaborate with internal stakeholders to collate data required to prepare the relevant direct and indirect tax returns.
• Assisting in the preparation of the relevant direct and indirect tax returns. This includes preparing analyses of nominal codes and working with the finance teams to understand the underlying transactions.
• Assisting with other tax compliance work across a wide range of taxes, including but not limited to FATCA/CRS, personal, corporate, employment taxes and withholding tax.
• Assist with preparation of transfer pricing filing and documentation.
• Assisting in the preparation of tax estimates and arranging for payments to be made to the relevant tax authorities.
• Assisting in the review of tax notices and attending to queries from the relevant tax authorities.
• Assisting with group tax reporting such as tax cashflow and the preparation of tax provisions.
• Supporting the tax team in respect of tax risk management including monitoring and implementing changes in tax regulations, and tracking of internal and external reporting timelines.
• Supporting the tax team and collaborating with internal stakeholders on ad-hoc queries, projects and other tax-related administration duties.
• Helping to maintain good relationships with third party advisers and with the relevant tax authorities.

Skills Knowledge & Experience:

• Up to 3 years of relevant tax experience with sound tax technical knowledge.
• Degree in accountancy.
• Excellent attention to detail and analytical skills.
• Able to juggle multiple deadlines simultaneously and deliver on time.
• Collaborate effectively with others.
• Flexible and able to adapt quickly to new and unfamiliar challenges.
• Unquestionable levels of integrity and confidentiality.
• Pro-active, with good organisational and prioritisation skills.
• Positive attitude and very keen to learn.

We are hiring for a large organization and are actively seeking a talented and dedicated individual to join our client as a Security Operations Center (SOC) Analyst. In this pivotal role, you will play a key part in fortifying our client's cybersecurity defenses and ensuring the protection of their digital assets. Your responsibilities will encompass real-time monitoring of security alerts, conducting thorough investigations into incidents, and collaborating seamlessly with cross-functional teams to implement proactive security measures. The ideal candidate will possess a strong understanding of cybersecurity principles, hands-on experience with security information and event management (SIEM) tools, and the ability to respond effectively in a fast-paced environment. If you are passionate about cybersecurity and are ready to contribute to the security posture of a prominent organization, we encourage you to apply and become an integral part of our client's dedicated team.

Finance Analyst Associate, DSO (6-Months Contract)

(Renewable Contract)

Location: North, Accessible from Yio Chu Kang MRT

Working Hours: 8:30am - 6 pm (5 days work week)

Job Description:

• Prepare and perform monthly financial analysis on Direct Sales Margins. Present and provide explanations on variances and ensure that irregularities are adjusted and addressed promptly before month-end close
• Execute policies, procedures and processes for inventory management and perform a key role in inventory counts
• Prepare and perform journal entries in SAP, prepare inventory management reports and schedules
• Review balance sheet schedules and highlight long outstanding balances and other irregularities to process owners for resolutions
• Assist Finance Manager to implement changes to financial accounting/governance processes for inventories, including automation
• Assist Finance Manager to review Systems Access Rights to ensure proper segregation of duties
• Assist Finance Manager with monthly and quarterly staff costs reporting to management

Requirements:

• Degree/Diploma in Accounting with at least 2 - 5 years of relevant working experience
• Hands-on experience with SAP system is preferred
• Proficient in MS-Excel

Interested candidates, please email your updated resume to Gareth Lim at: [email protected] to apply or contact via Whatsapp : +65 9154 5356

ATTN; Tan Hui Yung Janet (CEI: R1104487)

Do Join Our Telegram Group to look for other job opportunities as well

https://t.me/Fasttempcontractjobs

EA License No: 05C3451

Responsibilities:

• Gather user requirements and to produce requirement documentation by working closely with the project stakeholders including developers, product owners and business users.
• To elicit the final scope of development by conducting proper business requirement analysis (dependencies, prioritization and gap analysis).
• To work with software engineers, project managers to provide conceptual solution design and delivery plans.
• Able to present “stories” to both technical and non-technical audiences.
• To facilitate UAT execution, working closely with business users and to follow-up with developers on bugs fixing progress.
• To be a product knowledge expert who can think in business's perspective.
• Conduct user training sessions in both English and Mandarin.

Requirements:

• Bachelor’s Degree in a major related to Data Analytics.
• Minimally 4 years of working experience and proven track record in Business Analysis, preferably in the gaming industry but not compulsory.
• Strong stakeholder management skills, able to resolve conflicts across different stakeholder groups.
• Excellent English (speaking and writing) and Moderate Chinese (speaking and writing) skills.
• Strong interpersonal, communication and presentation skills.
• Working experience in Scrum/Agile environments and able to work on multiple projects independently and proactively with minimum supervision.
• Able to elaborate user stories, backlogs creation, grooming, prioritization and produce acceptance test cases with QA.
• Basic knowledge of databases, able to draw ERD diagrams and perform basic data querying.

If you are shortlisted for the first round of screening, our Recruiter will contact you directly.

EA License No: 21C0571 | EA Reg No:21103634 (Johnny Wu)

About the company
A stable and prestigious MNC with strong global presence and offices in over 50 countries, are known for adopting technology to their solution, as well as, their diversity and great culture. Due to business needs, they are looking for a Regional Financial Analyst (individual contributor) to join their team in Singapore.

About the job
You will be responsible for the full financial planning and analysis responsibility to support the strategic direction for the regional business. As a key-go-to person, you will provide micro and macro analysis on the full P&L to the markets, business divisions, corporate, management and stakeholders. You will be involved in monthly reporting and operations, and planning and budgeting. You will also be involved in reviewing process improvement initiatives and projects using business intelligence tools.

Skills and experience required
A recognized degree with at least 6 years of regional FP&A experience (including, P&L forecast) in a MNC environment with prior intermediate experiences in business intelligence tools. You are structured, highly analytical, excellent interpersonal skills, strong finance business partnering to liaise with the different stakeholders and proficient in Excel (including, pivot-table).

Why is this a good role
This role offers a compelling combination of stability and global engagement. With a consistent and secure work environment, you'll have the opportunity to collaborate with diverse stakeholders spanning various geographic regions. Additionally, the company places a strong emphasis on fostering diversity, stability, and internal career mobility.

To apply online please use the 'apply' function, alternatively you may contact Stella Tan at 6510 1350 (EA: 94C3609 \R1984239). Consultant-in-charge: https://www.linkedin.com/in/sgtanstella/

The Opportunity

• Adecco is partnering with one of the most well-established and respected financial institution with a strong track record of success.
• They have a culture of innovation and continuous improvement, constantly looking for ways to improve their services and offerings.

Job Responsibilities

Responsible for the functional knowledge

• Liaise with business for clarification and understanding of requirements
• Manage workshops with business to challenge the needs or explain new solutions
• Analyze functional impacts considering technical constraints with technical lead’s help
• Explain and Work closely with the developers for the implementation of change/evolutions

Responsible for the functional testing of development

• Create tests and define tests strategy in coordination with project manager / Others Business Analysts
• Define the use cases to manage regarding the impact on business of new requirements
• Conduct continuous testing in development environment for development monitoring

Involvement and contribution to project management (Agile Methodology)

• Help project manager in Sprint planning based on capacity management & backlog management
• Help to monitor sprint progress by coordinating with developers on a daily basis using dashboard
• Help to manage KPIs to monitors project progress
• Proactive in managing the risks, alerting on the blockers and any possible delay in the project status
• Help in coordinates the delivery in production & non-production with the developers, technical architects and other business analysts

Involved in support of application for functional incident

• 3rd level support work on request escalated from level 2
• Reproduce, make first analysis and investigate verifying data on DB or GUI
• Analyze and/or solve functional problems in coordination with developers

Job Qualification

• At least 7 years of business analyst experience
• Experience on Agile projects (Preferably as a Scrum Master) is strongly preferred
• Hands on testing process (writing, executing and monitoring test)
• Database testing with query writing for data comparison
• Strong analytic skills
• Excellent communication skills
• Proactive and result oriented
• Sense of commitment
• Knowledge of all phases of IT system development and implementation life cycle
• Exposure on Agile and Waterfall project methodology
• Capable to effectively interact with Business team
• Capable to effectively interact with Technical team
• Team spirit - Like to explain and share knowledge
• Proactive with excellent verbal and written communication skills in English

Technical

• Technical experience or background to be comfortable with data models and SQL
• Experience with JIRA & JIRA XRAY
• Optional experience on API testing

Functional

• Financial/banking industry knowledge
• Specific knowledge in regulatory frameworks and requirements (Basel committee)

Nice to have: Agile scrum master or project management certification

Others Skills: Added advantage to have basic French language skills

Next Step

Click “apply” or send resume to: Tamanna Bilandi [email protected]

EA Licence No.91C2918 | Personnel Registration No. R2096241

· Supports team task to enable adequate resources to support laboratory infrastructure (E.g.: Equipment, Method, System) needs

· Participates in the management of laboratory equipment and IT systems in QC laboratory to ensure business continuity and system data maintenance, equipment maintenance/calibration is in a state of compliance

· Participates in method technology transfer and laboratory equipment technological refresh/introduction activities into QC Laboratory within project timeline

· Participates in QC laboratory long range planning to ensure laboratory infrastructure needs is secured and Data integrity plan is in place to support business and laboratory compliance

· Author method transfer/qualification and equipment qualification documentation (E.g.: Reports, Protocol, change control, related quality documents or procedures) are in cGMP compliance to corporate/site or regulatory requirements

· Supports and ensure timely escalation/handling of lab events or related quality actions. (E.g.: NCR, Lab Investigation, CAPA)

· Supports preparation and participate in internal/external audit, audit responses, to enable a successful audit outcome

· Participate in EHS, Business Compliance, cGMP and all other compliance-related matters, where applicable. Lead/supports CI initiatives to enable laboratory performance metrics

· Carry out any other task as assigned by Supervisor

Qualification

· University Degree in Science related discipline (E.g.: Chemistry, biology, pharmaceutical sciences, or equivalent experiences)

· Able to commence work within short notice

We regret that only shortlisted candidates will be contacted

Interested candidates please send your resume to [email protected]

Consultant: Tan Ming Hui, Magdelene (R21101623)

Recruit Express Pte Ltd (99C4599)

Responsibilities

• Elicit business requirements from external and internal stakeholders via policy and requirement discussion sessions

• Conduct user requirement scoping and analysis involving functional, integration, and non-functional requirements

• Work closely with technical solution teams to assess feasibility, propose solution options and recommendation to address business and operational needs

• Deliver functional design artifacts in requirement specifications or user stories, with workflow, prototypes, business logic flowchart and interface mapping as required

• Communicate clearly and concisely with technical design, development, test, and operations support teams on the requirements scope and functional design details to ensure that the final product accurately addresses business needs

• Provide requirement and functional design clarifications to delivery team members throughout the delivery process

• Plan and conduct internal UAT based on business workflow and user scenarios

• Plan and conduct training to end users, and internal support teams as required

• Support post-production deployment verification for product feature releases

• Product functional support to operations team in production ticket triaging, investigation, and resolution

Requirements

• Degree in Computer Science, Information Technology, Management of Information Systems, or related discipline

• Minimum 3 years IT system implementation experience with hands on experience in Software Development Life Cycle

• Good analytical skills, able to understand and articulate business problem statement and use cases concisely

• Highly responsible and able to work quickly and independently

• Ability to build good working relationship with peers and cross-functional teams

• Experience in Healthcare domain is an added advantage

Licence No: 12C6060

Our specialised and growing team is looking for a highly skilled Application Support Analyst to join us. The Application Support Analyst plays a critical role in maintaining the smooth functioning of our bespoke applications and in performing IT support duties. As an Application Support Analyst, your job duties will encompass performing root cause analysis of application issues, providing support for our hardware, sustaining user account management for network, email, and other applications, and developing corrective action plans following the industry standard ITIL framework, which includes incident, problem, and change management.

You will also be responsible for writing, maintaining, and managing a knowledge database of issues and their resolution or workarounds. Additionally, you will need to execute and deliver regularly scheduled application tasks and processes on time. Building strong and close working relationships with key business stakeholders and end-users is essential to the role. You will also be expected to assist with testing system upgrades, releases, and enhancements for production acceptance, identify opportunities for systems improvement and actively contribute to their implementation. As part of a virtual, distributed team, you will work on key projects to develop, enhance, and implement systems.

This position ensures seamless business operations across various organisational units, such as Trading, Operations, Invoicing, Credit, and Legal. The ideal candidate should have experience working in a dynamic environment and demonstrate a proactive approach to problem-solving, end-user training, and comprehensive documentation. By being part of our team, you will be the face of our applications, playing a vital role in upholding the operational excellence that empowers our diverse business functions.

MAIN RESPONSIBILITIES

• Be part of the front-line Application Support team resolving incidents and service request queries.
• Ensure all guides and training materials are available and kept up to date in accordance with the latest changes.
• Take ownership of incidents, service requests and problem tickets that are assigned to the Application Support Team in Service Desk Plus.
• Ensure incidents are acknowledged, updated, and resolved within the defined SLA.
• Escalate incidents where appropriate and liaise with the Head of Application Support to ensure prompt resolution.
• Innovate and work with the Head of Application Support to implement improvements, automation and self-service capabilities into existing processes and applications, reducing the number of tickets coming into service desk plus.
• Ensure Problem tickets are kept active, updated, and resolved in line with the Problem management process.
• Gain a comprehensive understanding of our trading application and be the subject matter expert.
• Provide daily assistance to users of the system across different departments and locations.
• Work with the Head of Application Support to monitor application usage, identify knowledge gaps, and report on areas for user education to optimise effectiveness.
• Provide a high level of support on operational issues.
• Provide training to new and existing users.
• Keep up to date with key enhancements and developments and communicate this to end users.
• Support User Acceptance Testing for new releases.
• Assist in ad hoc business needs.
• Provide direct support on IT support issues, and keep users informed of issues or concerns.
• Troubleshoot and resolve certain levels of IT support issues such as printers, Citrix Desktop and Teams.
• Create and maintain user accounts via Active Directory.
• Support the installation, configuration, and maintenance of software and hardware components of computer and network systems.
• Releasing email from Mimecast.

KNOWLEDGE, SKILLS, AND EXPERIENCE

• Experience with using and documenting bespoke applications and the ability to become a subject matter expert for the application within a short period of time.
• Experience in providing training to stakeholders and end users.
• Analysing and determining the root cause of recurring issues.
• Active Directory knowledge a plus
• Logical thinking ability, proactive attitude, and the capacity to work both independently and as part of a team.
• Experience with using ITSM tools such as Service Desk Plus, Service Now (SNOW) or Zendesk.
• Strong work ethic and personal accountability.
• Some SQL knowledge.
• A proactive and adaptable individual who is willing to take on additional responsibilities to cover for the Application Support team during peak periods such as annual leave or illness.
• Excellent communication skills, capable of conveying information at both technical and non-technical levels.
• Capability to thrive in a fast-paced work environment, coupled with the experience of working in an entrepreneurial trading environment.
• Experience with desktop operating systems, including Windows 7, Windows 11, and Mac OS.
• Ability to troubleshoot and resolve data-related issues.
• Excellent orientation towards customer and internal stakeholders, with the ability to effectively listen and respond to user queries.
• Flexibility and self-motivation, with the ability to prioritise tasks effectively under time constraints, handle pressure, and meet deadlines.
• Hard-working, goal-oriented and with a high level of energy and enthusiasm, able to
• operate efficiently, effectively, and professionally within a fast paced, dynamic and results driven business environment.
• Excellent verbal and written communication skills, able to present information in a
• concise, logical manner, and with a level of authority.
• Exceptional time management and organisational skills with the ability to prioritise
• work effectively within time constraints, work under pressure and meet deadlines.
• A flexible and adaptable attitude, with the ability to multi-task and respond quickly
• to changing priorities.

QUALIFICATIONS / ACCREDITATIONS

• A relevant degree in Information Systems, computing studies, IT, or other related fields.
• Experience of supporting business critical applications and customer facing web applications.
• Ideally, experience working with operating systems: Microsoft Office, ERP systems, databases skills (SQL) and using cloud-based applications.
• ITIL Foundation Certificate, ideal.
• Knowledge of oil & gas or energy industry (desirable).

[Order Number: 488863]

Responsibilities :

• Production of daily P&L reports and consolidation of all trade book reports, ensuring its precision, consistency and integrity
• Resolving queries from traders or other departments relating to P&L impacting topics
• Raising queries to traders when proposed booking changes or business practices are unclear and bringing awareness and understanding to the impacts of deal changes or bookings to different departments, considering how it will impact them
• Validation of physical commodity (LNG, Gas and Coal) and derivative deal entries ensure an accurate valuation within our ETRM
• Understanding the different funding requirements for futures and forwards and how it impacts various stakeholders responsibility of the relationship with clearing brokers and clearing banks
• Understanding and ability to calculate the impacts of IR and FX on P&L, working with the Treasury team to ensure the impacts are expected and hedges are correct or executed when required
• Supporting Finance in month-end financial closing processes explaining any provision requirements for the business
• Proposing and implementing innovative, more accurate and more efficient processes and calculation methods
• Ownership of the Contract and confirmation management for financial trades

Requirements :

• At least 3 to 5 years of market risk experience within an energy or commodity trading environment
• Familiar with Power BI, Tableau, Altery, Python or equivalent, Data Analytics, Data Visualization
• Commodities AND/OR P&L experience
• Minimum degree

To Apply, please kindly email your updated resume to [email protected]

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

EA Personnel Name: Gary Ho Cheng Xuan
EA Personnel Reg. No.: R1549767
EA License No.: 07C5771

Role purpose:

The on-site analyst role is to ensure the proper functioning of personal computing and office technology so that end users can most efficiently and effectively accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving customer requests and escalations from the Global Service Desk. Problem resolution will involve the use of incident management tools, as well as hands-on support at the on-site level.

Responsibilities:

· Perform hands-on fixes, including installing and upgrading software, installing hardware, managing mobile devices, implementing file backups, and configuring applications.

· Owns and drives issues to resolution including escalation to specialized resources within the broader IT organization. Remains engaged on issues until resolution.

· Provide Tier 2 technical support for client facilities such as video conferencing and audio conferencing services.

· Lead, coordinate and participate in improvements as they relate to the on-site IT environment.

· Serves as an advocate for the organization’s information security management system. Assists customers to work efficiently within the ISMS framework.

· Test fixes to ensure problems have been adequately resolved.

· Perform post-resolution follow-ups to customer requests.

· Evaluate documented resolutions and analyse trends for ways to prevent future problems.

· Field incoming requests from customers via both telephone and e-mail in a courteous manner.

· Build rapport with customers.

· Perform preventative maintenance, including checking and cleaning of workstations, printers, and peripherals.

· Prioritise and escalate problems (when required).

· Record, track, and document problem-solving processes, including all successful and unsuccessful decisions made, and actions taken, through to final resolution.

· Apply diagnostic utilities to aid in troubleshooting. Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution.

· Understands the essential responsibilities of the position and works to continuously to build and improve the skills necessary to be proficient in the role.

· Serves as a back up to the IT Support Technician as appropriate.

· Serves as lead Audio Visual SME for live meetings and events held onsite or at remote locations as requested.

· Supports operates and maintains AV equipment for live meetings and events.

· Provides support and demonstrates expert knowledge for online webinar tools and applications.

· Acts as backup trainer when requested.

Job Description:

• To provide Maintenance and Operation Support for Data Center Common Infrastructure
• Assess & implement SR/CR within the stipulated SLA
• Provide supporting documentation, reports, and other information to management
• Support and verify the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs.
• Shall ensure that the System Software, inclusive of operating system, its associated system software and all attached components are operational at all times
• Assist in problem/incident resolution and determination
• Shall work with equipment vendors, service providers, system integrators and any necessary parties to analyse, troubleshoot and resolve all system-related problems so as to restore the system to operational ready state
• Shall promptly notify the Customer of any new vulnerability released by equipment /software vendors or any security advisory that affects the Customer system
• Shall obtain the updates and patches for all vulnerabilities from the equipment /software vendors and ensure that these updates/patches are tested and implement them on the affected system upon the Customer’s approval and time stipulated by the Customer

Technical Skillset Required

• Minimally 2-3 years of managed experience working in a DC.
• Minimally must have either one of below OS competencyRedhat Linux
  MS Windows
  
• Others (Any of the below)Nutanix AHV / Microsoft Hyper V
  Microsoft System Center Suite (SCOM, SCVMM, SCCM and SCO)
  Veritas Netbackup
  Microsoft Active Directory
  

The role conducts equity research and fundamental stock selection analysis to provide investment recommendations to the portfolio management team (consisting of the Chief Investment Officer and General Manager, Investment) and internal clients, and to assist with the management of the equity portfolios. The role will be part of a team of generalist equity analysts covering global equities.

The role requires strong analytical and financial modelling skills, along with excellent written and verbal communication skills.

MAIN JOB RESPONSIBILITIES

• Responsible for the screening of stock ideas, idea generation, bottom-up fundamental analysis, and due diligence of companies in order to make investment recommendations in-line with the team’s investment processes.
• Ability to apply bottom-up fundamental approach to equity research.
• Carry out due diligence on companies including conducting interviews with company management, competitors, suppliers, and customers where possible.
• Prepare financial models and written investment recommendations incorporating financial analysis and qualitative due diligence.
• Communicating investment ideas to the portfolio management team.
• Conduct ongoing due diligence and monitoring of portfolio companies.
• Monitor sector, market and economic conditions and assess their impact on portfolios.
• Assisting the portfolio managers with the management of the equity portfolios.
• Provide investment advisory services to internal clients where required.

QUALIFICATION & SKILLS REQUIRED

• Bachelor degree in a related field
• Additional professional certification, e.g. CFA preferred
• A minimum of 6-8 years’ experience of fundamental equity research on the buy-side or sell-side.
• Strong financial modelling experience, backed by a strong understanding of valuation and accounting methodologies and principles.
• Strong knowledge of investing and financial markets, particularly in the equity asset class.
• Intellectual curiosity & honesty.
• Excellent written and verbal communication skills.
• Strong knowledge of Microsoft Excel and Bloomberg.
• Self-motivated and able to work independently.

• 3 years of experience as Risk Analyst.
• To track and follow up on transformation projects to ensure timely completion.
• To coordinate and liaise with different stakeholders on their followups.
• To be able to devise,assess and analyze the proposed solutions.
• Identify and assess operational risks related to processes and systems.

Thanks, and Best Regards

Karanam Vijaya Kiran

(EA Registration no: R1443178)

Recruitment Manager

Hand Phone: +65 92333815

Helius Technologies Pte Ltd (EA Licence No: 11C3373)

Our client, one of Asia-Pacific’s leading organizations is looking for:

Software Analyst

Requirements:

• Collaborate with project leads and technical teams to comprehensively define, analyse, and document requirements
• Work closely with DevOps, Infrastructure, and Application teams to ensure the successful onboarding of services
• Collaborate with technical teams to develop scripts and template modules aligned with business requirements
• Engage relevant stakeholders and end-users to identify end-user requirements and specifications
• Review system testing, integration testing and data conversion documents to verify specifications are met

Responsibilities:

• Degree in Computing, Computer Science, Engineering or Information Technology or equivalent
• Prior working experience in IT business analysis, application solutioning design and testing
• Participated in at least one full software or product development cycle, preferably using Agile Methodologies
• Experience with configuration management systems such as Terraform and Ansible
• Experience on DevOps best principles, i.e, CI/CD, IaC, etc.; Experience with cloud services such as AWS and Azure

-------------------------------------------------------------------------------------------------------

Interested applicants can also email CV at [email protected] (for faster processing, please state the exact job / position title applied “Software Analyst”)

Only shortlisted candidates will be notified.

-------------------------------------------------------------------------------------------------------

EA License Number: 10C3636
EA Personnel Name: Arora, Hardeep
EA Personnel Registration Number: R1111454

Analyze and structure projects and new requirements coming in the domain with all stakeholders involved in order topropose to the organization the best way to deliver appropriate solutions;

•Lead the elaboration of a functional solution with business stakeholders and concerned IT teams

•Lead, with the support of technical teams, the definition of the solution and the implementation roadmap

•Drive the definition of use cases for User Acceptance Test with end users

•Manage all the decision-making and analysis process allowing to design, validate the solution, and get the necessary approvals in terms of architecture, IT risk and IT Security, budget and capacity planning.

•Coordinate the implementation from a project management perspective and ensure the WMIS Project governance is applied at each step

•Bring added value to both the IT tools functionality and potential changes to operational processes impacted.

•Ensure that every new solution implemented respects WMIS standards and allows for mutualization / reuse as much as possible between sites. Avoid/minimize specific local solution in favor of standard reusable solution.

•Organize and run dedicated committees (steering committees, project committees, etc)

•Identify and report on project risks, attention points and issues to follow-up

•Requirements and general functional specifications (GFS): Coordination of workshops, minutes, writing GFS, Review and validation with Sponsors, Presentation and support to Dev Team, etc

•Coordinate all teams, from same division or other divisions, working on the same project

•Plan the migration strategy and change management activities related to these new projects

•Coordinate, supervise and contribute to Users Acceptance Tests (UAT) related to new implementations

•Ensure the good relationship with business sponsors and stakeholders on each location

•Core Banking Platform, Corporate Actions, Settlements and Payments, Reconciliation systems, Regulatory Reporting

•Transversal projects involving other domains, but with a major impact on Core Banking platform.

Profile

•Minimum Diploma or Bachelors in Engineering or Business

•Minimum of 10 years of experience in :

• Banking Industry, as a Business Analyst and as a Project Manager

• Core Banking processes and features :

•Strong knowledge of transaction capture, settlement and accounting booking

•Good knowledge of financial products and on their underlying (Securities, Payments, Money Markets, Foreign Exchange, Credit, Derivatives and Structured Products, Commodities)

•Regulatory Reporting (e.g.MIFID2, Cost and Charge Reporting to clients)

• Reconciliation and matching systems (e.g. Intellimatch)

• Payment and transaction settlement systems (SWIFT, SEPA, local domestic systems in Europe and in Asia)

•Project Manager role on core banking projects

•Excellent communication skills in English, both oral and written.

•Strong proficiency with Powerpoint, Excel, Word, Visio