Operations Analyst - Tax (Korean speaking)

Position Description
Corporate Account Payable (CAP) role based in Singapore supporting Korea. The CAP team consists of subject matter experts from various APAC countries who handle the daily client queries, daily operations and corporate card related matters. We are seeking a candidate who has Accounts Payable experience handling Korea VAT, Proxy Tax & WHT filing, invoice and employee reimbursement processing, and other daily and adhoc tasks.
Key Responsibilities
Korea Client Services:
• Handling of client (both internal and external) inquiries like system navigation and general inquiries through group mailbox and helpdesk hotline
• Handle corporate card administration (card applications, increase of credit limit) & cancellation for Korea corporate card program
Korea Operational tasks:
Vendor and 3rd party invoices:
• Handling research and call back queue for invoices in respective Appian queues.
• Co-ordinate with the support teams in US/India to check and investigate & liaise with Line of Business (LOB) or vendors for further details if required
• Follow-up weekly unapproved invoices/aging items with LOBs for settlement
• Follow-up with weekly exposure report (related to bank reconciliation items)
• Download proper tax invoices from National Tax Bureau System (NTS) & upload to Appian
• Perform invoice indexing in Appian
• Perform AP Reviewer/compliance task to ensure correct tax rate is applied to vendor invoices



Employee Expense Reimbursement:
• Process employee expense reimbursement claims in Concur ensuring that they comply with the Employee Expense Reimbursement Standard
Monthly Tax filing:
• Monthly Withholding Tax filing for individuals (non-Corporate) who provided professional services
Quarterly Tax filing:
• Quarterly VAT & Proxy Tax filing for Korea office
Quarterly financial adjustment/reconciliation:
• Quarterly reconciliation and reclassification of cost centres after tax payment
Corporate Card administration:
• Process refund on corporate card and to necessary reclassification and/or adjustment
• Follow-up weekly unapproved/unassigned charges with cardholders to submit the reports in a timely manner
Other adhoc tasks:
• Adhoc training for employees
• Provide coverage to Australia client services and operations tasks.
• Provide coverage to other countries supported in Singapore hub.

Key Requirements
• Spoken and written English and Korean languages for daily support and process invoices in both English & Korean language.
• At least 3 years of AP experience, preferably shared service module
• Good knowledge of Appian (for handling vendor/3rd party invoices)
• Good knowledge of Concur (employee reimbursement)
• Familiar with Oracle Cloud (for financial adjustment/reconciliation)
• Good knowledge on Korea tax system preferred
• Knowledge of Microsoft products, such as Excel, Word, Access, PowerPoint
• Good team player

EA License No: 11C4879 / Registration ID : R1218583

Apar Technologies Pte Ltd, Singapore

Job Description:

1. Carry out testing and commissioning related to marine propulsion systems, power generation systems (Marine and Land), deck machinery, etc.

2. Able to perform hands-on fault diagnosis, troubleshooting, and maintenance of marine systems/components in workshops and on-board vessels.

3. Must be willing to perform hands-on work in mechanical repairs, installation, and removals.

4. Able to read and understand engineering drawings (Electrical and pneumatic).

5. Provide support to the project team on the implementation of new projects.

6. Provide technical support to customers.

Job Requirement:

1. Min Higher Nitec, Diploma or Degree (Major in Power)

2. Experience in electrical control systems preferred.

3. Specialized in Electrical.

4. Must be energetic and enthusiastic.

5. Proficient in Microsoft Office (Word, Excel, PowerPoint.

6. Able to work independently and also in a team (with multi-disciplined engineering personnel).

7. Able to travel (Anchorage/Local/Overseas) on short notice and at odd hours.

8. Able to work outdoors and on board.

Your role

Do you like financial markets? Are you good at handling and interpreting large data sets? Are you analytical and enjoy investigating financial transactions, understanding trading strategies and making sense of the unusual trading activity? Are you able to think independently and express your opinions and ideas confidently? We are looking for a Trade Surveillance Analyst in an individual contributor role with experience in the following:
• Performing manual market conduct surveillance activities across Wealth Management division.
• Analyzing instances of potentially suspicious activities flagged by our systems.
• Engaging with business stakeholders on the market conduct-related escalations and other matters.
• Driving continuous process improvements and contributing to strategic projects and automation/optimization initiatives.

Your team

Our Team's purpose is to ensure UBS continues to meet regulatory obligations regarding identifying and reporting to the relevant authorities instances of market abuse and other misconduct that adversely impacts financial markets. As a member of the Financial Crime Monitoring Team in Singapore, you will have an opportunity to:
• Learn about UBS and its clients’ trading strategies and profiles.
• Understand the regulatory framework of the exchanges and markets you will 'own'.
• Investigate events flagged by our surveillance systems.
• Get to the bottom of trading activity that you deem potentially suspicious.
• Prepare investigative reports summarizing key findings.
• Contribute to the team discussions, investigations and knowledge sharing.
• Work in an international Team with a regional mandate.

Your expertise
• 3+ years of relevant work experience in the Trade Surveillance domain (banking and/or exchange-side).
• Ample knowledge of Wealth Management business, financial markets, products and trade lifecycle.
• Firsthand experience in performing market conduct-specific risk assessments, impact/gap assessments on the back of regulatory changes and enforcement actions, and in-depth design reviews of surveillance framework, policies and procedures.
• Strong compliance mindset, confidence to question the ‘status quo’ and challenge stakeholders when the responses are not satisfactory.

You are:
• Experienced in conducting market conduct investigations for complex cases, drafting and filing reports to external regulatory bodies.
• Able to independently represent the Team in various local, regional and global governance and oversight forums including audits exams and other inspections.
• Comfortable engaging the external surveillance vendor at the technical level to resolve production issues or advocate for system/control design changes.

Job Responsibilities:

• Collaborate with multiple stakeholders and agencies to enable efficient data collection process.
• Manage report schedules and download from multiple data source systems, to ensure prompt data delivery.
• Clean and transform data into predefined templates.
• To validate and ensure data accuracy and quality.
• Harmonize, organize and prepare data as per analysis requirements.

Must-have Requirements:

• Proficient in Microsoft Excel Power Query and Power Pivot.
• Strong grasp of data organizing, data cleansing, and dataset bridging among tables.
• Familiarity with various data modeling techniques, encompassing management of table relationships across different systems.

Good-to-have Requirements:

• Ability to pay attention to details and manage tasks effectively.
• Experience with MarTech tools (e.g., Adobe, GA4, Google Ads, SFDC, etc.) is a plus.
• Foundational knowledge of common marketing campaign metrics and definitions is a plus.
• Support the data analytics requirements for the business
• Maintain data and reporting requirements
• Perform data-mining searches from the data warehouse
• Maintain data integrity standards and appropriate business / commercial rules
• Generate ad hoc reports for the team as requested

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

The Opportunity

• Adecco is partnering with one of the most well-established and respected financial institution with a strong track record of success.
• They have a culture of innovation and continuous improvement, constantly looking for ways to improve their services and offerings.

Job Responsibilities

As an expert of his/her team, he/she:

• assigns technical tasks and manages delegation for technical issues,
• animates the team to encourage collaboration and sharing of best practices,
• has a role in supporting technical skills development and provides training when required,
• supports new technologies and leverages them to provide consistency of service across streams,
• manages service improvements for all Network and Security services supported throughout the organization,
• documents, reviews, maintains and shares relevant technical information to the team
• provides technical direction, supports services both proactively and reactively to maintain the availability and reliability of system infrastructure in accordance to the SLA,
• implements and develops improvements based on LEAN-CA-CIB best practices,
• focuses on automation and optimum use of the team to improve efficiency,
• drives and delivers root cause for any high severity issue,
• reviews technology changes to identify potential risks,
• is responsible for problem management and resolution
• Perform real-time analysis and trending of security systems
• Respond to user incident reports and evaluates the type and severity of security events.
• Identify recurring security issues and risks and develops mitigation plans and recommends process improvements.
• Interpret and apply security policies and procedures.
• Establish escalation processes for security incidents and develops contingency plans and disaster recovery procedures.

As an experienced professional in Network-Security Services, he/she:

• supports his/her team during diagnosis when technical issues rise in his/her scope of expertise,
• is aware of the global IT structure so that he/she anticipates interrelationships within the organization,
• engages with technical peer, Service managers, Architect and project teams on technology roadmap and projects,
• facilitates transformation projects and suggest future directions for new areas of improvement and change,
• guarantees the production readiness and license to operate of new projects and solutions
• is available and able to drive technically, any complex or high severity incidents that occur within the scope of their role,
• actively engages to understand new technologies and technology trends and reviews them with a view to incorporating them into CACIB operations,
• actively assists in identifying the most technical skilled candidates for open roles,
• technically coach and develop partner resources to improve quality and productivity,
• Define the technical skillset required to support CA-CIB technologies.

As the escalation point of contact for Clients, he/she:

• manages the daily relationship with Clients including planning, requests clarification, risks mitigation and service quality

Legal and Regulatory Responsibilities

• Comply with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the Singapore Compliance manual and Compliance policies and procedures as issued from time to time; Financial Security requirements, including, but not limited to, the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer.
• Maintain appropriate knowledge to ensure to be fully qualified to undertake the role. Complete all mandatory training as required to attain and maintain competence.

Job Qualification

• Fluent in English, both written and spoken
• 15+ years of Experience in managing network and security infra.
• 10+ years Experience in handling major network security projects (ex: SDWAN )
• 10+ years Experience in handling Firewalls/IPS/F5/Pulse/Proxies, Routers/Switches.
• At least a Bachelor’s degree in any of these faculties:
• Computer Science
• Information Technology
• Programming & Systems Analysis
• Science (Computer Studies)

Working Hours:

• Primarily match Europe business hours
• On-call support will be expected on a rotational basis

Next Step

Click “apply” or send resume to: Tamanna Bilandi [email protected]

EA Licence No.91C2918| Personnel Registration No. R2096241

Job Summary:

As an Investment Analyst, you will play a crucial role in supporting the investment decision-making process. You will be responsible for conducting in-depth financial analysis, researching market trends, and providing recommendations to optimise the investment portfolio. The ideal candidate will possess strong analytical skills, a deep understanding of financial markets, and the ability to thrive in a dynamic and collaborative environment.

Key Responsibilities:

• Conduct comprehensive financial analysis on potential and existing investment opportunities.
• Evaluate financial statements, market trends, and economic indicators to assess the financial health and performance of potential investments.
• Stay informed about global economic trends, industry developments, and market conditions.
• Perform due diligence on potential investments, including assessing risks, conducting background checks, and evaluating legal and regulatory considerations.
• Assist in the development and implementation of investment strategies to optimise portfolio performance.
• Prepare and present reports on investment performance, market trends, and portfolio analysis to senior management.
• Provide regular updates on the status of investments and market conditions.
• Implement risk management protocols to safeguard the investment portfolio.
• Utilize financial modelling tools, data analytics, and other technology platforms to enhance the efficiency and accuracy of financial analysis.

Qualifications:

• Bachelor's degree in Finance, Economics, or a related field. CFA designation is a plus.
• Proven experience as an investment analyst, preferably in a family office or the shipping sector.
• Strong quantitative and qualitative analytical skills.
• Excellent knowledge of financial markets, investment strategies, and risk management.
• Knowledge of the shipping sector is a plus.
• Ability to work independently and collaboratively in a team-oriented environment.
• High level of integrity and discretion when handling confidential information.

• Experience in managing BAU financials and tracking forcast and reporting of projects budget.
• Able to handle PMO work ; prepare detailed financial reports for management reporting
• Experience in financial and operations metrics preparion , preparing yearly budget for planning purpose
• Ability to work well under pressure and meet deadlines
• Analytical and logical thinker
• Strong interpersonal skills

• Good Bonus - AWS + 3 month Variable Bonus / Permanent Role

Engineer / Electrical engineer / Project Engineer / Junior & Senior & Engineering can apply

• Entry level / Junior / Senior / No experience welcome apply X 3 Opening

• Full training provided

Responsibilities:

§ Perform database and software configuration

§ System integration of SCADA, Network Monitoring and Computer Systems

§ Perform Functional and Integration Testing

§ Perform site testing & commissioning

§ Conduct trainings to customers

§ Warranty support and maintenance of delivered projects

Requirements:

§ Diploma/Degree in Electrical/Electronic/Mechatronics/Computer Engineering from a recognised Polytechnic/University

§ Experience/knowledge om SCADA/PLC & HMI in Power System Control or Environmental Control System is an added advantage

§ Software knowledge in C/C++/Unix Scripting is an added advantage and will be considered for software related works.

§ Our benefits and compensation for permanent position are as follows:

§

§ Salary for experience candidates will be considered based on the years of experience and our internal salary structure

§

§ 1 month AWS

§ Variable Bonus ranging from 1 to 3 months depending on individual and company performance

§ Working hours: 8.00 am to 5.00 pm / 8.30 to 5.30 pm / 9.00 am to 6.00 pm / 9.30 am to 6.30pm / 10.00am to 7.00pm

§ Working days: Monday to Friday (1 day work from home per week)

§ Annual Leave: 14 days up to 17 days for non-executive (Assistant Engineer and below)

§ 18 days up to 21 days for executive (Engineer and above)

§ Medical benefits of $500 per financial year (Benefit is extended to spouse and children (below 21 years old) of married employees)

§ Insurance coverage: Hospital & Surgical (Benefit is extended to spouse and children (below 25 years old) of married male employees and child (below 25 years old) of married female employees)

§ Term Life

§ Personal Accident

§ Maternity Insurance for female employee and spouse of male employee on the birth of their 1st 2 children claimable up to delivery bill of $6,000.00 whichever is lower.

§ Flex Dollars of $500 per financial year

§ Free annual year-end Health Check-Up

§ Monthly Birthday Party Celebration

§ Monthly Sports Activities

§ New Born Gift

§ CSR Initiatives

§ Department Bonding Activities

§ Biennial team building and staff appreciation dinner

§ Gym Corner for employees to exercise

§

§ Good Pay + Good allowance + Good Bonus

§ Interested candidates please send an updated Resume / CV in Ms Word format to [email protected] or WhatsApp’s your resume to 98332779 ( no Calls)

§ Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

• Good Bonus - AWS + 3 month Variable Bonus / Permanent Role

Engineer / Electrical engineer / Project Engineer / Junior & Senior & Engineering can apply

• Entry level / Junior / Senior / No experience welcome apply X 3 Opening

• Full training provided

Responsibilities:

§ Prepare technical construction drawings based on project specifications using AutoCAD

§ Carry out installation of Servers, Workstations, Network equipment

§ Perform Functional and Integration Testing

§ Perform site testing & commissioning

Requirements:

§ NITEC or Higher NITEC, Diploma in Engineering from ITE or a recognised Polytechnic

§ Proficient in Microsoft Office applications and AutoCAD

§ Able to work independently with the directions from Engineer / Project leads

§ Will be involved in projects dealing with database creation and configuration of SCADA systems

Our benefits and compensation for permanent position are as follows:

Salary for experience candidates will be considered based on the years of experience and our internal salary structure

1 month AWS

Variable Bonus ranging from 1 to 3 months depending on individual and company performance

Working hours: 8.00 am to 5.00 pm / 8.30 to 5.30 pm / 9.00 am to 6.00 pm / 9.30 am to 6.30pm / 10.00am to 7.00pm

Working days: Monday to Friday (1 day work from home per week)

Annual Leave: 14 days up to 17 days for non-executive (Assistant Engineer and below)

18 days up to 21 days for executive (Engineer and above)

Medical benefits of $500 per financial year (Benefit is extended to spouse and children (below 21 years old) of married employees)

Insurance coverage: Hospital & Surgical (Benefit is extended to spouse and children (below 25 years old) of married male employees and child (below 25 years old) of married female employees)

Term Life

Personal Accident

Maternity Insurance for female employee and spouse of male employee on the birth of their 1st 2 children claimable up to delivery bill of $6,000.00 whichever is lower.

Flex Dollars of $500 per financial year

Free annual year-end Health Check-Up

Monthly Birthday Party Celebration

Monthly Sports Activities

New Born Gift

CSR Initiatives

Department Bonding Activities

Biennial team building and staff appreciation dinner

Gym Corner for employees to exercise

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to [email protected] or WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Requirements for Software Engineer (System):

(a) Responsibilities:

Working with a back-office development team, the candidate will be responsible for the delivery of the software solution for a high volume and performance-intensive back office of an Automatic Fare Collection (AFC) system. The ideal candidate must have experience in software modernization, cloud computing, and database development, as well as a strong background in software development and programming languages.

The activities required to be performed shall include the following:

• Gather requirements from stakeholders;

• Design, develop and maintain of the software;

• Prepare and submit deliverables throughout the software development lifecycle, such as Business Rules, Software Requirement Specifications, Software Architecture Documents, Design Specification, Interface Specifications, Source Code, Testing Specification, Operation and Maintenance Manual, Training Manual, and other documents as required by the Authority;

• Assist the Authority with day-to-day application support issues;

• Liaise with users on requirements, design, and testing issues.

b. Qualifications & Requirements:

• Recognized degree in Computer Science, IT, or engineering with at least 5 years of relevant experience in software development;

• Gone through at least one full software development lifecycle (SDLC) with experience in producing SDLC documentation;

• Fresh graduates with relevant knowledge and experience in the mentioned technologies are also welcome to apply;

• Experience in analyzing requirements, designing, developing, and delivering complex enterprise applications in Enterprise Java, web, and programming on UNIX Linux, and Windows environments;

• Experience in Automatic Fare Collection (AFC) system;

• Experience in Spring Framework and Spring Boot;

• Experience in Cloud Computing, Kubernetes & Dockers, and AWS Services like Amazon ECS Fargate, AWS RDS & Lambda will be an advantage.

• Experience in Software Modernization, Containerization, and Microservices will be an advantage;

• Experience in database design, development and performance tuning;

• Experience in Kafka, MQ, Service Mesh, and Snowflake will be an advantage.

• Familiarity with Agile development methodology and continuous integration will be an advantage;

• Familiarity with EMV and Payment Card Industry Data Security Standard (PCI DSS) will be an advantage;

• Strong analytical and problem-solving skills; and

• Good written and verbal communication skills in English.

Job Responsibilities:

• Collaborate with multiple stakeholders and agencies to enable efficient data collection process.
• Manage report schedules and download from multiple data source systems, to ensure prompt data delivery.
• Clean and transform data into predefined templates.
• To validate and ensure data accuracy and quality.
• Harmonize, organize and prepare data as per analysis requirements.

Must-have Requirements:

• Proficient in Microsoft Excel Power Query and Power Pivot.
• Strong grasp of data organizing, data cleansing, and dataset bridging among tables.
• Familiarity with various data modeling techniques, encompassing management of table relationships across different systems.

Good-to-have Requirements:

• Ability to pay attention to details and manage tasks effectively.
• Experience with MarTech tools (e.g., Adobe, GA4, Google Ads, SFDC, etc.) is a plus.
• Foundational knowledge of common marketing campaign metrics and definitions is a plus.
• Support the data analytics requirements for the business
• Maintain data and reporting requirements
• Perform data-mining searches from the data warehouse
• Maintain data integrity standards and appropriate business / commercial rules
• Generate ad hoc reports for the team as requested

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Experience in automation testing of Wealth Management applications

Knowledge on automation tools like selenium, cucumber, Junit & java

Analyze the Requirement documents and prepare Test Scenarios and Test cases

Execute test cases and raise defects

Co-ordinate with Business Analysts / Tech Leads for issue resolution

Co-ordinate with Business users for UAT execution

Knowledge in Testing tools Quality Center, Jira, etc.

Manage stakeholders' expectations across UAT business functions within and outside Project teams

Lead the daily operational function for WM UAT team

Act as E2E point of contact for UAT testing during E2E testing lifecycle

Coordinate E2E UAT testing across different teams, units, systems

Write test cases, execute test cases

Deals with complex and highly variable issues

Collaborate with client leads and development teams and partners with business users across multiple vendors, various locations

Help manage the user acceptance test cycle from concept through to implementation

Good team player with strong communication and problem-solving skills

A Day in the Life

• Provide level 1 helpdesk support to all PC & MAC users
• Ensure smooth on-boarding and off-boarding of end-users
• Facilitate repair process for IT Hardware
• Perform PC build and software installations
• Migration of user’s data, software, or computer
• To escalate specific requests or issues to next level for immediate attention and resolutions
• Support Project implementations, as when required
• Maintain proper IT documentation

What We are Looking For

• Diploma in Information Technology/Computer Science
• Minimum 1-2 years of relevant experience
• Previous working experience in helpdesk environment is a plus
• Basic knowledge of Office & Windows applications, and hardware troubleshooting
• Able to work beyond normal working hours (upgrade/maintenance, urgent technical issue) and support on weekend when urgent duty arise
• Good working attitude and team player

The candidate is responsible in designing, implementing, documenting, administering and monitoring the databases to ensure the databases run efficiently and securely. In addition, the candidate shall own, track and resolve database related incidents and requests within Service Level Agreements (SLAs), review service-related reports (e.g.: database backups, maintenance, monitoring) on a daily basis and respond to database related alerts and working with vendors and other parties to resolve the problems. The candidate shall also focus on managing and resolving issues in alignment with the SLAs, establishing and maintaining communication with development team to keep them updated with status of their requests, initiating and performing changes on Non-Production systems and proactively escalating any issues that cannot be resolved within the established timeframes.

Job Requirements:

• Bachelor degree, with a technical major, such as engineering, data communications or computer science, among others.
• Good communication and documentation skills.
• Minimum 5 years Database Administration experience.
• Experience with Database Administration for DB2 (version 10 onwards) / Oracle Server (version 11 onwards) / PostgreSQL (version 14 onwards).
• Knowledge and/or working experience in SQL Database servers and MySQL will be an advantage.
• Experience in data modelling which include performing, managing and validating Data Model creation. (ERWIN and/or equivalent)
• Experience in troubleshooting and resolving database problems.
• Experience in Performance Tuning and Optimization (PTO), using native monitoring and troubleshooting tools. (knowledge of indexes, index management, and statistics)
• Experience with backups, restores and recovery models.
• Knowledge of High Availability (HA) and Disaster Recovery (DR) options for DB2 / Oracle Server / PostgreSQL.
• Experience in implementing operational automation using scripts / shell scripting.
• Experience in writing and implementing Stored Procedures, PL/SQL and SQL.
• Experience in cloud database computing will be an advantage.
• Experience working with Windows, AIX, Linux and Solaris servers.
• Responsibilities include working on evenings and weekends occasionally.

Please email your latest CV to Lilly at [email protected] before 10 Aug to apply.

As a System Engineer, you must be armed with the determination and fervor to conquer the all the obstacles. This position is suitable for those who yearn to thrive and enjoy analyzing and solving complex problems. If you get that warm, fuzzy feeling in your stomach when you figure out how to overcome obstacles, this may be the perfect role for you.

Responsibilities

• Responsible to deploy and Maintaining Server (Windows or Linux) deployed in Cloud Infrastructure
• Ensure that all OS, software and cloud services are up to date to support the cloud infrastructure
• Provide support related to customer issue with the Cloud Infrastructure.
• Work closely with IT security to monitor privacy and develop incident-response procedures

Requirements

• At least 2 years of hands-on experience in Microsoft Server Administration or Red Hat Linux Administration
• Have at least one server certification (with the same level or higher) E.g. :Microsoft Certified Solutions Associate (MCSA);
  Red Hat Certified System Administrator (RHCSA)
• Familiar with Infrastructure technology such asLinux : Nginx, Apache, Linux Repo, Squid;
  Windows : Windows AD, DNS, WSUS, IIS
• Linux Background, have RHEL Certification or RHCSA Cert with at least 3 years+ experience in Linux
• A good understanding of networking will be preferable: TCP/IP, IP addresses, HTTP, DNS
• Knowledge of some basic security concepts (User Management, OS Hardening)
• Good communication skills
• Has experience in AWS (EC2, VPC, S3, RDS, Load Balancing, Route53, VPC Private Link) and/or Azure (VM, VNet, Storage Account, Azure LB, Azure SQL, Private Endpoint) will be preferable
• Candidate with scripting skills (Powershell, Bash, Python, NodeJs, etc), will be extra value.

IT Business Analyst | Agile

• Working Hours: Monday to Friday, Hybrid Working Arrangement
• Working Location: Central
• Remuneration package: Basic Salary + AWS

We are seeking a talented and experienced Business Analyst to join our dynamic team. With a focus on innovation and delivering cutting-edge technology solutions, we are at the forefront of the tech industry. We are committed to creating an inclusive and diverse workplace where everyone can thrive.

What To Expect:

• Partner with the users' business teams to elicit citizen/business needs through human-centric, visual methods such as service journeys and develop the appropriate business case
• Apply Design Thinking / Service Design methodology and tools to develop and execute the approach to derive current state gaps and challenges, and future state design and solutions
• Work with project teams to develop user stories, functional/technical specifications and acceptance criteria
• Evaluate and recommend suitable technology while aligning with company’s technology directions (such as cloud-based, enterprise architecture and modernization of legacy systems)
• Identify and adopt the appropriate development methodology (e.g. Agile or Waterfall) in an Outsourced, Co-Sourced or In-house development environment
• Where Agile methodology is adopted, to lead and participate in Agile practices and ceremonies

How To Succeed:

• At least 3 years of working experience in IT business analysis, application solutioning design and testing
• Participated in at least one full software or product development cycle, preferably using Agile Methodology
• Strong analytical, conceptualisation and problem-solving skills
• Good communication skills with the ability to pitch ideas and influence
• A driven and motivated personality with an inquisitive mind
• Ability to learn and apply

If you are excited with this opportunity and enjoy making things happen, do apply now!

OR

Email your updated resume to: spat(at)scientecpersonnel.com by quoting "J43316" in your email subject for faster processing.

All job applications will be processed with strict confidence and only shortlisted candidates will be contacted.

Aloysius Tan Sheng Rong - R22110441

ScienTec Consulting Pte Ltd - 11C5781

AWS System Engineer | MIS | Entry-Level

• Working Hours: Mon-Fri
• Working Location: Central
• Remuneration Package: Up to $4,300 + AWS

As an MIS Engineer, you'll be the central point of contact for IT support, ensuring smooth operations and troubleshooting software and hardware issues.

Responsibilities

• Provide support to offices in Singapore as well as other remote offices around the region.
• Functioning as a single point of contact for all change/service requests from users
• Troubleshooting of all software/hardware related issues for users.
• Ensuring Daily Backups are completed in timely fashion.
• Facilitating the onboarding/offboarding processes of new hires and leavers including the setting up of IT equipment
• Configuration of Office Equipment such as Copier, Printers, PC/Laptop, Mobile Phone, Network Peripheral Devices(i.e. firewall, switch, etc).
• Updating the Software licenses and IT Inventory record to ensure that assets are well maintained and up to date
• Creating & ensuring that all Infrastructure/Network/Software documentation are up to date
• Manage websites, domains, and other third party services.
• Providing system training to end-user where required
• Performing general preventive maintenance tasks on laptops, desktops, EC2 instances, and any other company authorized equipment.
• Ensuring all endpoints are properly configured with company approved secured anti-virus & DLP solutions.
• Monitor, Assist and Track the progress of projects to ensure smooth execution to meet objectives & deliverables as set by business teams.
• Supporting the project teams in getting tech feedback to contribute back to CI/CD.
• Participation in tech-related project meetings where necessary.
• Assisting with system testing for various environments (i.e. SIT/UAT) and issue/bug fixes
• Any other ad hoc task as and when required or assigned.

Requirements

• Proven experience as a System Administrator, Network Administrator or similar role.
• Experience with Servers, Databases, networks (LAN, WAN) and patch management tools.
• Individuals with AWS Certifications are preferable but not required.
• Working understanding of Networking concepts (TCP/IP, DNS, DHCP, Routing & Switching, etc).
• Hands-on Experience with Office365 suite as well as Google Workspace (GSuite).
• Familiarity with various operating systems(Windows, Linux, MacOS) and cloud platforms (GCP, AWS, Azure).
• Excellent communication skills.
• Able to adapt to a fast paced environment.
• Keen and Resourceful individual with a problem solving attitude.

If you are excited with this opportunity and enjoy making things happen, do apply now!

OR

Email your updated resume to: spat(at)scientecpersonnel.com by quoting "J43318" in your email subject for faster processing.

All job applications will be processed with strict confidence and only shortlisted candidates will be contacted.

Aloysius Tan Sheng Rong - R22110441
ScienTec Consulting Pte Ltd - 11C5781

Responsibilities

• Provide support to offices in Singapore as well as other remote offices around the region.
• Functioning as a single point of contact for all change/service requests from users
• Troubleshooting of all software/hardware related issues for users.
• Ensuring Daily Backups are completed in timely fashion.
• Facilitating the onboarding/offboarding processes of new hires and leavers including the setting up of IT equipment
• Configuration of Office Equipment such as Copier, Printers, PC/Laptop, Mobile Phone, Network Peripheral Devices(i.e. firewall, switch, etc).
• Updating the Software licenses and IT Inventory record to ensure that assets are well maintained and up to date
• Creating & ensuring that all Infrastructure/Network/Software documentation are up to date
• Manage websites, domains, and other third party services.
• Providing system training to end-user where required
• Performing general preventive maintenance tasks on laptops, desktops, EC2 instances, and any other company authorized equipment.
• Ensuring all endpoints are properly configured with company approved secured anti-virus & DLP solutions.
• Monitor, Assist and Track the progress of projects to ensure smooth execution to meet objectives & deliverables as set by business teams.
• Supporting the project teams in getting tech feedback to contribute back to CI/CD.
• Participation in tech-related project meetings where necessary.
• Assisting with system testing for various environments (i.e. SIT/UAT) and issue/bug fixes
• Any other ad hoc task as and when required or assigned.

Requirements

• Proven experience as a System Administrator, Network Administrator or similar role.
• Experience with Servers, Databases, networks (LAN, WAN) and patch management tools.
• Individuals with AWS Certifications are preferable but not required.
• Working understanding of Networking concepts (TCP/IP, DNS, DHCP, Routing & Switching, etc).
• Hands-on Experience with Office365 suite as well as Google Workspace (GSuite).
• Familiarity with various operating systems(Windows, Linux, MacOS) and cloud platforms (GCP, AWS, Azure).
• Excellent communication skills.
• Able to adapt to a fast paced environment.
• Keen and Resourceful individual with a problem solving attitude.

If you are excited with this opportunity and enjoy making things happen, do apply now!

OR

Email your updated resume to: spat(at)scientecpersonnel.com by quoting "J43318" in your email subject for faster processing.

All job applications will be processed with strict confidence and only shortlisted candidates will be contacted.

Aloysius Tan Sheng Rong - R22110441

ScienTec Consulting Pte Ltd - 11C5781

Position: General Analyst Intern, Investments

To Apply

Please kindly prepare the following information and submit your job application via this link: https://www.korupartners.com/jobposting/?jobid=47

• Resume
• Latest available transcript of all courses taken
• 1-page or less response to “What matters to you the most? And why?” (An email will be sent to you requesting this essay after the job application is submitted).

Applications are reviewed on a rolling basis and all applications with missing information and no justifiable reason will be considered incomplete and will not be processed.

Overview

Koru Partners is a thematically driven alternative investment firm identifying attractive investment opportunities that are backed by macro-holistic themes encompassing forward-looking social, economic, demographic, and technological changes.

We are inspired to be the world’s leading business partner for unique insights, understanding and decision making. It is our mission to understand the challenges facing humanity and to empower people and companies, working to transform such challenges into opportunities through allocation of capital.

We are looking for a General Analyst Intern who is looking to grow with us. You will gain broad exposure across the various functions of a fund management firm and the opportunity to drive projects through its entire lifecycle. We welcome all prospective applicants so long as they can commit for at least two months for full-time.

What You Can Expect

Salary: SGD 1,200 per month

Company culture

• Strong emphasis on company core values to guide you in your day-to-day work and life
• A dynamic and fun team that will challenge and support you
• Flexible and transparent work culture
• Training to allow you to grow and improve your knowledge and skills

Responsibilities

• Prepare research reports on wide-ranging areas including but not limited to macro, thematic, industry, and company.
• Create templates and/or automation scripts to streamline existing business processes.
• Formulate and voice independent views regardless of experience.
• Assist in managing the entire employee lifecycle from recruitment to retention.
• Assist in structuring and implementing compliance frameworks that will ensure adherence to applicable laws and regulations in relevant jurisdictions.
• Actively participate in the ongoing updates and enhancements of existing processes and internal controls.

Ideal Requirements

• Strong interest in learning about investing and the fund management business.
• Independent learner and worker requiring minimal supervision.
• Intensely detail-oriented.
• Logical problem solver.
• Basic knowledge in accounting and finance is advantageous but not a requisite.

About You

We are a firm expecting collaborators to be highly aligned with our core values. Therefore, you should be:

• Dedicated and Driven. You are a self-starter who is able to work effectively with low levels of supervision or minimum direction while under pressure in a fast-paced environment. You are energetic, resourceful, and a hands-on individual who pursues goals with sense of urgency. You readily cope with changing priorities, take initiative, and able to follow through with assigned tasks.
• Integrity and Ethics. You have a strong, ingrained sense of professional integrity and ethics.
• Entrepreneurial and Effective Team Member. You have the ability to see the commercial angle, while being mindful of associated risks. You have strong leadership qualities and can assume responsibilities, while being a team player within a high-performance group.
• Agile Thinker. You enjoy solving complex problems and able to see the big picture while mapping out the details to achieve your goals. You are creative about providing innovative solutions (new processes, technologies, and approaches).

To Apply

Please kindly prepare the following information and submit your job application via this link: https://www.korupartners.com/jobposting/?jobid=47

• Resume
• Latest available transcript of all courses taken
• 1-page or less response to “What matters to you the most? And why?” (An email will be sent to you requesting this essay after the job application is submitted).

Applications are reviewed on a rolling basis and all applications with missing information and no justifiable reason will be considered incomplete and will not be processed.

Responsibilities

• Responsible for providing support on maintenance project.
• Responsible for handling system administration, network support, implementation, troubleshooting in Windows / Linux / Unix.

Requirements

• Min Diploma in Electrical/Electronic Engineering, Computer Science/ Information Technology or equivalent.
• Min 2 years of working experience in managing LAN / WAN / Routers / Switches / DNS / Firewall and Milestone System

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Jane Neo

Registration Number: R1328870

EA License No. 22C1026

Position Summary

We are seeking a highly skilled and detail-oriented Financial Analyst to join our dynamic team. This role is crucial for maintaining and developing our financial models, correlate applicable business and financial information, ensuring alignment with our business strategies and objectives. You will be the custodian of all financial models, scenarios, planning, forecasting, and budgeting, providing vital information to our C-level executives and investors, aid managerial planning and support decision making on the allocation and investment of the budget.

Job Responsibilities:

• Develop and manage comprehensive financial models and scenarios for strategic planning & forecasting, providing financial forecast/budget/business plan.
• Develop a strong understanding of external and internal issues that can affect the financial models, and effectively optimise limited resources to support decision-making.
• Identify gaps and solution to improve the management of financial resources and try to reduce businesses’ operational and production costs.
• Analyse financial data to identify trends, perform risk assessments, optimise financial/strategic planning and recommend solutions. Maintain strict alignment of the funding plan with the overall business plan and forecasts.
• Assist in the preparation of quarterly and annual financial reports. Prepare regular financial updates for government agencies, shareholders, and applicable stakeholders.
• Prepare management reports for internal and external requirements, as well as protect sensitive and confidential information.
• Explore and support different investment opportunities and financing needs.
• Ensure seamless integration of financial planning with technology, engineering, operations, production, costing, and financing teams. Highly effective collaboration with various departments to ensure financial strategies support company-wide goals.
• Develop initiatives and policies that may improve financial growth.
• Support audit compliance/requirements.
• Support finance related projects.

Requirements:

• Bachelor’s degree in Finance, Accounting, Economics, or related field with relevant knowledge and experience. Master’s degree, CFA or CPA is a plus.
• Minimum of 3-5 years’ experience in financial analysis. Related industries and corporate structure experience are pluses.
• Advanced knowledge of Microsoft Excel, Word, PowerPoint and financial software applications, familiar with analysis methods, data management and reporting software.
• Strong proficiency in financial modelling, scenario analysis, and budgeting. Hands on and highly meticulous yet keeping big picture in check.
• Excellent analytical, problem-solving, presentation, reporting, organisational and project management skills.
• Excellent in communicate complex financial information in a clear and concise manner. Proven experience in managing both internal and external stakeholders at all levels.
• Proven ability to work effectively with excellent collaboration in a team environment and across multiple departments.
• Passionate, energize and compose with agile and versatile working conditions with proven high-quality deliverables.

❤️Relationship Sales Consultant

(Looking For Career Switch Opportunity)

❤️Earn $3000 Salary + High Active Comms = $6000-$10000 Income Monthly, Excluding Other Monetary Rewards - Incentives, Recurring Comms, Year Bonus, Loyalty Benefits, Career Progression Etc

(Pay Package Proven To Enable New Personnels Without Experience To Fetch At Least $6000-$10000 Monthly Income)

Job Description

• Industry/ Organization Type: Security System Service Provider
• Position Title: Sales Executive (Security System)
• Working Location: East (Nearest MRT: Tai Seng/ Paya Lebar)
• Working Hours: 5 days (Monday-Friday, 9 am-6 pm)
• Salary Package: Basic salary Up to $3,000 + Commission + Incentive + Variable Bonus
• Duration: 1-year contract (Renewable)

Key Responsibilities

• Provide sales and customer service support
• Proactively source new sales opportunities through inbound/outbound leads generation (cold call, warm call, roadshow, networking events etc.) and lead follow-up
• Professionally handle a high volume of inquiries and assist in providing effective solutions for customers’ issues
• Connect with key customer contacts (external) as needed
• Coordinate projects and support lead manager, ensuring projects are worked according to the agreed plan and kept on schedule
• Liaise with internal teams such as Finance, Logistics, and Marketing
• Assist in the preparation & submission of relevant reports and documents to the PSG Grant application
• Tracking and reporting of sales and marketing forecast

APPLY NOW!!!

• Min. Diploma in Business Administrative/ Management/ Electrical / Electronic / Mechanical / Megatronic or engineering field
• Training is provided to inexperienced candidate

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65662 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

The Opportunity

• Adecco is partnering with one of the most well-established and respected financial institution with a strong track record of success.
• They have a culture of innovation and continuous improvement, constantly looking for ways to improve their services and offerings.

Job Responsibilities

• Contribute to the team’s business needs with strong functional expertise on GPP-SP platform for International Payments, Real Time Payments, Cash & Liquidity Management, Compliance/AML, FX, Messaging (Swift and ISO), clearing and settlement mechanisms
• Provide expertise on Corporate Payments, Correspondent Banking and Indirect Participants Banking
• Provide the strong expertise on GPP-SP configuration management and Business & system configurations
• Understanding the BRD and conducting requirement gathering by various means like brainstorming, workshops, Questionnaire and working with different stakeholders of the cash management team like Product Managers (Global as well as In-Country), Client Services, Implementation, Operations and Finance in the context of GPP-SP.
• Mapping the identified functional requirements to GPP-SP and defining a solution with the help of it to full fill the payment processing.
• Do Fit-Gap Analysis of the Business Requirements and design configuration solutions in GPP to minimize the Gaps and use GPP capabilities to address the requirements.
• Provide Defect Triage analysis of the issue raised by Quality Assurance team and work towards fixing of the issue using GPP configuration capabilities.
• Identifying the scope of the requirements, validating the requirements in the context of GPP-SP.

Analysis and design of GPP solutions:

• Follow Business Analysis best practices and Engagement of Stakeholders across Front-to-Back functions.
• Is responsible for all analysis of functional requirements arising from the requirements of business stakeholders, business users and technology.
• Manage the requirements and provide design options for the solutions available and guide the team.
• Evaluate of alternative IT solutions and provide appropriate recommendations.
• Provide domain expertise with the strong understanding of all cross border payment processing knowledge to help define a viable business solution, working with the key business sponsors in GPP-SP.
• Ensure that the services delivered conforms with, and contributes to the development of the business strategy.
• Assess the impacts on the project deadlines resulting from change requests, adhoc projects, or technology issues.
• Coordinate with various user groups and interface teams and getting them on board as interface services for various financial services.
• Manage stakeholders, risks, issues, quality, and project controls.

Contribute to the testing and support of GPP and Cross Border payment applications

• Work closely with the technical implementation team in bridging the gap from translating functional to technical details
• Provide functional Guidance to the Team, working closely with developers/Tech Leads/BAs and to the contributor applications for assisting in resolution of queries Perform level 3 support of applications in production.
• Analyze and evaluate the defects as raised by first and second level support.
• Coordination with support team and technical team to investigate the defects.
• Make sure it works in continuous integration environment.
• Write tests to ensure the robustness of the fix.

Job Qualification

At least 5 years of hands-on experience in payment systems (especially GPP SP) and good understanding of payments domain

• Work on complex systems and a challenging international work environment
• Knowledge of all phases of IT system development and implementation life cycle
• Highly analytic and detail oriented in approach with Excellent communication and presentation skills, with experience converting highly complex information into clear, concise documentation.
• Strong analytic skills
• Capable to effectively interact with technical team
• Strives to deliver the solution in the most effective and timely manner
• Proactive with excellent verbal and written communication skills in English
• Hold a Bachelor’s /Master’s degree from a reputable university, and whilst not essential, subjects including computer science, electronics are a plus.
• Strong organizational and communication skills
• Strong analytical and problem solving skills
• Team spirit - Like explaining and sharing knowledge
• Awareness of various software development procedures
• Ability to follow defined procedures
• Working knowledge of Agile Scrum framework (good to have)

Legal and Regulatory Responsibilities

Comply with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the Singapore Compliance manual and Compliance policies and procedures as issued from time to time; Financial Security requirements, including, but not limited to, the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer.

Maintain appropriate knowledge to ensure to be fully qualified to undertake the role. Complete all mandatory training as required to attain and maintain competence.

Next Step

Click “apply” or send resume to: Tamanna Bilandi [email protected]

EA Licence No.91C2918| Personnel Registration No. R2096241

The Opportunity

• Adecco is partnering with one of the most well-established and respected financial institution with a strong track record of success.
• They have a culture of innovation and continuous improvement, constantly looking for ways to improve their services and offerings.

Job Responsibilities

• Executing Business Analysis & software testing best practices and Engagement of Stakeholders across Front-to-Back functions.
• Responsible for all analysis of functional requirements arising from the requirements of business stakeholders, business users and technology.
• Multi-tasking: Work in Agile – Scrum environment as a BA & QA. Should be able to refine/groom future stories & perform BA tests within the sprint time-box.
• Managing the requirements and provide design options for the solutions available and guide the team.
• Evaluation of alternative IT solutions and provide appropriate recommendations.
• Provide Payments domain expertise to help define a viable business solution, working with the key business sponsors.
• Ensuring that the services delivered conforms with, and contributes to the development of the business strategy.
• Assess the impacts on the project plans resulting from change requests, adhoc projects, or technology issues.
• Coordinating with various users groups and interface teams and getting them on board as interface services for various financial services.
• Managing stakeholders, risks, issues, quality, and project controls.
• Work closely with the technical implementation team in bridging the gap from translating functional to technical details
• Involve in QA activities when needed.
• Provide functional Guidance to the Team, working closely with developers/Tech Leads for assisting in resolution of queries

Job Qualification

The position requires a minimum of 4 years of relevant business analyst experience with banking IT systems (Payment systems and Core Banking applications)

Key Functional Skills

• Experience of working on Instant Payment-Europe region or any similar Real time payment processing system or Payment Engine. – Must Have
• End-to-End payments system knowledge with detailed insights on payment file format ISO20022 (SEPA) and SWIFT. Experience with payments field/value mapping and validations. – Must Have
• Hands on experience on payment systems and exposure to Payments Hub, Clearing and Settlement, Automated clearing house programs and channels. – Must Have
• Extensive knowledge on payment life-cycle (Client <> Clearing) for High Value, Mass & Bulk payments and Instant Payments. Also, experience on handling R-Msgs. – Must Have
• Proficient in User Acceptance Testing (UAT), Functional & System Integration testing of banking and financial applications. – Must have
• Break SFD & EPIC into developable stories for developers by creating linkage & traceability of requirements. – Must have
• Should have high experience in creating Cucumber test cases (gherkin) & working with developers in Behavior Driven Development (BDD). – Good to have
• Functional automation of Test cases using SOAP UI / Selenium and other automation tools – good to have
• Should be connect dots from bigger picture to smaller chunks and maintain Change requirements. – Good to have
• Experience on at least one of the payment engines like; Dovetail, GPP, Clear2Pay or in-house payment engines & workflows. – Must have

Other Professional Skills and Mind-set

• Should be experienced on Agile tools (Atlassian) & BA tools (MS Word, Excel, MS Visio).
• Ownership & requirements management: Create, Maintain & periodically update specifications documents.
• Knowledge of all phases of IT system development and implementation life cycle
• Highly analytic and detail oriented in approach with Excellent communication and presentation skills, with experience converting highly complex information into clear, concise documentation.
• Capable to effectively interact with development & delivery teams, should have worked in cross-functional departments.
• Strives to deliver the solution in the most effective and timely manner
• Team spirit - Like explain and share knowledge
• Hands on and versatile
• As part of an integrated organization across 3 main sites (Paris, SQY, Singapore), be able to forge close relationships with program director, others team leads, architecture functions and quality assurance teams. It could be a limited travel aspect for this role.

Next Step

Click “apply” or send resume to: Tamanna Bilandi [email protected]

EA Licence No.91C2918| Personnel Registration No. R2096241

The Opportunity

• Adecco is partnering with one of the most well-established and respected financial institution with a strong track record of success.
• They have a culture of innovation and continuous improvement, constantly looking for ways to improve their services and offerings.

Job Responsibilities

As a Support Analyst, you will be part of Run Control Tower team which is a gatekeeper for Production stability & quality as well as Support Practices across CBI Subdomains. Strive for continuous improvement in order to improve the quality of service regarding Produciton matters.

The Run Control Tower has two main functions:

• Gatekeeper for the production stability & quality
• Responsible for the support practices across CBI Subdomains

The main streams of its activities are to:

• Design the processes, methodologies, define and control their operational implementation (requests, incidents, problems, intprods, changes, knowledge)
• Supervise the production activities (with reporting, governance and operational management)
• Coordination transversal IT events and operations (WIP, DRP, Crisis, Obso projects, Security topics sustainability)
• Control the transition from project to run (ORA/ CAB/ Frozen Periods/ Payment Setup)
• We have a strong collaboration and proximity on daily basis with support, dev and IP and DRP teams.
• We are also in touch with CAGIP and GIT production process owners and security referent and the different production communities.
• We work to develop and standardize the practices accross CBI so we report on our progress and solutions to the CBI board and have our heart set on communicating as widely as possible on our assets and results.
• We globally handle all transversal topics which help to set boundaries to production activities and to improve the production reliability.
• We handle around 2 daily communications, 3 weekly reportings, 1 monthly reporting for the CBI management, 4 monthly business reports.
• We also manage the CAB, WIP, DRP, ILSI activities with some oncall activities.
• We are finally responsible for the CBI Run Portal.

Strong points:

• Challenging mission which help to develop strictness, agile methods and precision in the communication
• Ensures a good visibility from the management and all CBI colleagues
• The collaboration with support & dev teams allow to develop IT and production knowledge
• It a long running mission (stable for 3 years)/ Home working 2 days by week/ Human and contstructive context

Improvement axes :

• Need to structure the information for all CBI teams
• Need to bring more and more visibility
• Need to propose initiative to develop digital solutions and assets
• Need to save workload by optimizing and automatizing RCT activities
• Need to strengthen the way to perform in parallel run and project tasks

CBI colleagues and management expectations:

• Be the point of contact on each run process to give advice on method and good practices
• Ensure a strong proximity with support teams on daily basis to help on incident management, tickets data quality and to remind deadlines on incident reports and problem follow up. Bring visibility with reportings on production health and risk exposure, Sustain change preparation and prod stability.
• Provide impact analysis and roadmap visibility and every transversal event (whenever it is a punctual operation, a WIP or a security exercise). Help to develop CBI production knowledge. Propose global action plan to secure the production and enhance its reliability

Job Qualification

Expected level of knowledge and mindset:

- Good knowledge on ITIL processes and a 3 years’ experience in the IT (change management and CAB administration/ incident management/ resolution communication and coordination/ able to challenge an incident report/ Problem follow up/ Production risk analysis)

- Knowledge sharing minded (wiki + procedures + training + self-learning video)

- Fluent english

- Good communication

- Will to understand the production need and to propose a suitable solution

- Dynamic mindset interested in clarifying situations (impact analysis, process and rules definition, roadmap with roles and responsibilities) for other people

- Be able to perform regular concise executive summaries

- Be reactive

Techno:

- Jira + Service Now

- Full Office suite with an ability on iconography usage and pivot table

- SQL developer (simple and joined queries)

- PowerBI (data refresh, report generation and new indicators building).

Next Step

Click “apply” or send resume to: Tamanna Bilandi [email protected]

EA Licence No.91C2918| Personnel Registration No. R2096241