Job Description:

• Develop system safety program plan, hazard analyses and risk assessment documents, safety assessment report and hazard logs based on contracted system safety and project requirements
• Facilitate system safety reviews and assessment with project system safety working groups and to facilitate and seek technical endorsement for safety assessment report with company and customer safety review boards
• Ensure system safety requirements and implementation are complied with company process and contracted requirements for projects and in-house products
• Submit monthly project status report and updates to Project Manager, System Safety Leads and Department Manager
• Support safety related administrative functions
• Conduct failure investigation and prepares reports for problems or issues based on findings from facts, research, studies and makes necessary recommendations and submits to relevant authority for approval
• Prepare and studies technical drawings, specifications of mechanical systems inclusive of engine, transmission, powerpack and driveline, and scopes of work to ensure (Maintenance, Repair and Overhaul) MRO operations conform to standards and customer requirements
• Document work procedures based on technical requirements for the MRO components
• Analyse and interpret test information to resolve repaired related problems
• Design, maintain, service and implement components so to be able to integrate into in-service systems, and interpret specifications and mechanical drawings for any re-engineering work required
• Responsible include training technicians; planning, assigning, and directing work to a group of technicians; appraising addressing complaints and resolving problems
• Appoint to be lead for a Platform to ensure the MRO Component serviceability is met at all times
• Perform literature searches on the subject area for MRO in Mechanical System especially in engine and transmission
• Assist in providing technology solutions to overcome more complex MRO systems so to allow work focuses upon the effective integration of people, processes, tools and technology in order to improve the MRO into the next level

Job Requirements:

• Degree/ Diploma in Mechanical Engineering with 2 year of working experience related to Automotive fields or MRO Services
• Certified Reliability Engineer will be an added advantage
• Able to read and understand mechanical drawings
• Possess good interpersonal skills and strong ability to work within a team
• Good interpersonal & communication skills
• Ability to present ideas, approach and objectives clearly
• Work under pressure, independent and self-motivated
• Good listener, and able to understand customers problem or question and help them solve it
• Customer orientated
• Good analytical and problem solving skills
• Good communication skills and a strong team player
• Independent, highly motivated, meticulous, resourceful and possess a positive attitude

Reference: 2024B065

Industry: Technology, System Integration (SI) Industry

Location: West area

Skills: Systems, Windows OS, Linux RedHat, Virtual Environment

Our client is a respectable and established Technology Integrator with strong business in Information Technology advancement, applications development and automation - catering to business across both private and public sector.

Position Responsibilites:

• Handle System engineering design, generating test plan and procedures.
• Involve in sourcing of hardware system equipment, testing and ascertain full functionality.
• Involve and lead installations, inspections and support testing for the systems.

Position Requirements:

• Atleast Bachelors' Degree in Software Development, IT Engineering or the related field.
• 2 to 3 years of working experience in systems management, knowledge in RedHat Linux, Viertual Environment and Network Security.
• Experienced in project activities, coordination and engaging with multiple stakeholders.

We will consider all candidates but will prioritise those who have closer requirements to client needs.

Thank you!

Joseph Syho

Reg Number: R1108657

EA Licence No.: 18C9079

System Administrator/Engineer (Network & Server)

• Manage VMWare infrastructure, including virtual machines, clusters, and storage. Monitor performance and troubleshoot issues to ensure optimal virtualization capabilities.
• Oversee the management and maintenance of NetApps storage systems, including provisioning, data backup, and disaster recovery processes
• Deploy and manage System Center Operations Manager (SCOM) and System Center Configuration Manager (SCCM) to monitor and manage our network infrastructure and ensure seamless software deployment and updates.
• Manage and maintain Microsoft Active Directory services, including user accounts, group policies (GPO), and domain controllers. Ensure secure and efficient access to network resources.
• Assist and respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
• Provide operating guidance, training and troubleshooting documents to internal and external parties.
• Ensure the delivery of support in accordance to project’s SLA (Service Level Agreement)
• Gathering of logs/information requested from L3 for ticket resolution
• Responsible for daily monitoring of COTS infrastructure, documentation of technical processes and product configurations, ensuring proper operation of COTS products purchased by client and assist in recommending improvements
• To be able to attend to user on-site when required.

Requirements

• Diploma / Degree in Electronics Engineering / Communication Engineering / Computer Engineering / Computer Science / IT
• Min 3 year's working experience as Infrastructure engineer and experienced in fronting customers
• Proven experience as a Systems Administrator or similar role, with a focus on VMWare, NetApps, SCOM, SCCM, and Microsoft Active Directory.
• Effective communication and interpersonal skills to collaborate with cross-functional teams.
• Experience in coding or scripting languages such as bash, windows batch, powershell
• Strong understanding of networking principles, protocols, and security concepts.
• Familiarity with ITIL best practices and experience in IT service management would be a plus.
• Able to take after office hours standby duties of one week per month
• Responsible for daily monitoring of COTS infrastructure, documentation of technical processes and product configurations, ensuring proper operation of COTS products purchased by client and assist in recommending improvements
• Relevant certifications such as VMWare, NetApp, Microsoft MCSE, or other related certifications would be a plus

Maintaining and administration of high availability of Cisco network and Windows servers in the organisation. 2. Ensure network and server systems availability and performances comply with Service Level Agreement. 3. Perform Linux, WINTEL and VMware system administration such as system upgrade, health-check, security patch, troubleshooting, capacity planning, backup & restoration and system performance monitoring. 4. Administer and maintain routers, switches, firewalls, SAN, IDS/IPS, VPN and address security issues. 5. Provide 2nd and 3rd level support for helpdesk support. 6. Responsible for asset and license management. 7. Work closely with the application team to provide infrastructure support. 8. Review\Create effective policies\procedures to support data centre operations. 9. Assume role of Security Administration with accordance to the Network Security governance. 10. Support internal and external auditors to ensure compliance to audit frameworks, guidelines and SLA. 11. Involve in Disaster recovery (DR) exercise and follow up with DR procedure updates. 12. Undertake infrastructure projects assigned as required by the business.

Strong hands-on experience with Cisco routing and switching, Linux, SAN storage, Firewall and VPN. 3. Experience with Windows Active Directory, VMware ESX / vSphere / vCentre, internet proxies, Anti-virus and security principles. 4. Practical knowledge in network\server systems troubleshooting and Incident reporting. 5. Knowledge of applicable IT security, confidentiality and data privacy practices. 6. Experience in setting policies, procedures, network software and hardware standards and documentation standards. 7. CCNA\CCNP\MCSE or equivalent certification will be advantageous. 8. Demonstrate good interpersonal skills and able to communicate effectively with all levels of people. 9. Possess good project management qualities and able to work under pressure and tight deadlines 10. Strong analytical logic and problem troubleshooting skills with great initiatives and self-motivation. 11. Good command of written and oral English.

Responsibilities

· Take up technical tasks in the ITSM queues to resolve day-to-day BAU / Project Requests and Incidents

· Plan, prepare and execute Change technical tasks in the ITSM queues.

· Respond to and resolve alerts from the monitoring management system.

· Provision server/cluster build and hardening according to the security standards.

· Troubleshoot, configure, and resolve requests / incidents linked to Hardware, Operating System, Hypervisor and High-Availability services in the operating environment.

· Deploy and operate storage, network and OS/cluster configurable items, and infrastructure management tools.

· Plan, prepare and execute servers OS patching and reboot.

Skills/Requirement

· Minimum 10 years of relevant hands-on work experiences

· Must be Solution-focused with excellent problem solving and analytical skills.

· Must have Scripting / automation experience with Power shell proficiency.

· Expert in tools such as Altiris (inventory and patch management), CyberArk (privileged access management), OMI suite (events/alerts management)

· Strong Troubleshooting skills in WINDOWS OS, Hyper-V and VMWARE related issues.

· Experience with patch deployment Process (Planning, Schedule, and Rollout) by following the Microsoft Guidelines.

· Knowledge of SCVMM and Virtual Center

· Knowledge and/or hands on working experience with Altiris and Active Directory

· Must be willing to do on call support: This covers 7 consecutive days during non-business hours to manage escalated incidents and to work on planned changes, weekend included.

· Mut be willing to do Rotational shifts: Members in the team will rotate accordingly around 3 shifts

Interested candidates, who wish to apply for the above position, please send in your resume to: [email protected]

PERSOLKELLY Singapore Pte Ltd EA License No. 01C4394 EA Reg No: R23118975 (ABDUL RAHMAN ANSARI RAJA)

We regret to inform you that only shortlisted candidates will be contacted.

**********************************

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

**********************************

Wipro Limited is a leading global information technology, consulting and business process services company. We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to help our clients adapt to the digital world and make them successful.

A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, we have over 220,000 dedicated employees serving clients across six continents. Together, we discover ideas and connect the dots to build a better and a bold new future.

IT System/Business Analysts

Responsibility

• Collaborate with stakeholders to gather requirements, understand and document business needs, business requirements and flows related to the Authority’s public services and application systems;
• Review business rules and service journeys, gathering requirement specifications, engaging stakeholders, creating user journey maps and wireframes, and providing support on updates to the Authority;
• Develop user stories, specifications, acceptance criteria, and create detailed process maps to visualise, understand and streamline current workflows and business processes;
• Review design specifications and project deliverables (e.g. monthly project report, log review for privileged user access, test plan, test reports, application design/ code) to ensure the completeness for the Authority’s acceptance;
• Understand and review source codes from vendor(s) for deployment; Support and review on-site acceptance and System Integration Testing (SIT);
• Facilitate and support User Acceptance Test (UAT) and trainings for users;
• Conduct technical review and assessment of End of Support (EOS) upgrade proposals before making recommendations to the Authority;
• Coordinate, facilitate and support any audit to be conducted by the Authority’s appointed auditor(s) on the system;
• Project management and governance, ensuring performance and fulfilment of contractual obligations by the Authority’s appointed contractor managing the collection system.
• Provide maintenance and technical operations support for the Authority’s systems which include:
• Perform continuous review and recommend improvement to the project, system managed by the Authority’s appointed contractors or business processes of the Authority’s systems.
• Manage, review and ensure compliance by the Authority’s appointed contractors on the Authority’s policies, security advisories, vulnerabilities, circulars, Government Instructions Manual requirements, polls, etc. issued and applicable for the Authority’s systems;
• Review and validating test cases and results for enhancements to ensure that requirements are met; and
• Develop and maintain documentations related to the works performed.
• Reviewing impact analysis of all system modifications or new requirements on the functionality, performance, and security of the systems, which includes: Collaborate with business stakeholders and work closely with external parties, ICT providers or government agencies for systems operational and maintenance works and new initiatives/enhancements;
• Involved in the review and tracking the activities of the Service Request life cycle; and
• Review of contractor’s man-efforts and solutioning.
• Work closely with external parties, ICT providers or government agencies for the operational and maintenance works and new initiatives/enhancements of the Authority’s systems;
• Performing hands-on development as part of exploration of new technologies/products and automation of existing processes;
• Participate and support in incident, troubleshooting, testing and verification of reported issues, incidents and to follow up with the Authority’s appointed contractors, stakeholders and business users to ensure timely escalation where required and completion and closure of the issues or incident; and
• Ensure that the deliveries of the project by the Authority’s appointed contractors are compliant with relevant policies and guidelines and to identify and close any compliance gaps.

Requirement

• Bachelor’s degree in Computer Science, Information/ Infocom Technology, or related discipline would be preferred;
• Strong knowledge in application support and maintenance and possesses hands-on’ knowledge and experience in end-to-end Software Development Life Cycle;
• Experience in IT project implementation, specifically on user requirements gathering, IT business analysis, applic1ation solutioning, UI/UX design and using automated testing software such as Tricentis TOSCA would be an added advantage;
• Cloud platform and technology; Application development using Power builder, Java, Delphi or ASP.Net;
• and Government projects.
• Experience with stakeholder management;
• Have a positive attitude and good interpersonal skills, able to work and communicate effectively with stakeholders to ensure business needs are met;
• Experience in working under minimal supervision and to demonstrate ability to ensure tasks are well completed and project is on schedule.
• Experience: At least 5 years of experience as a IT System/Business Analysts or equivalent position

• L2 Systems Administration
• Microsoft 365 cloud technologies
• Azure cloud technologies

Job Scope:

• Perform L2 Systems Administration in system monitoring, management, disaster recovery and capacity planning
• Perform on-prem and cloud system management in Microsoft, AIX, Virtual (VMWare or Hyper-V), Azure and Microsoft 365 cloud infrastructure such as Entra ID, Exchange Online, SharePoint, Teams, etc
• Participate in design, system set-up and configuration, implementation and deployment of new servers and Azure Cloud Technologies
• Plan and manage IT resource for tasks / projects including budgeting and capacity planning
• Update technical documentation pertaining to systems administration for on-premise system, Azure and Microsoft 365 cloud infrastructure
• Perform system maintenance, upgrade, patches and incident resolution outside of working hours when required
• Any related ad-hoc duties as assigned

Requirements:

• Possess Certifications in Azure / Microsoft 365 technologies is advantageous
• Possess experience in system support and server administration including implementing and managing cloud infrastructure with strong understanding of cloud technologies
• Hands-on experience on administrating on premise’s Windows Server, VMWare vSphere and Hyper-V
• Hands-on experience on administrating Microsoft 365 cloud technologies such as Exchange Online, Entra ID, SharePoint Online, Microsoft Defender and Microsoft Intune
• Hand-on experience with implementing and configuring Azure & Amazon Web Services cloud technologies such as virtual machines, application services, load balancer, SQL Managed Instance, site to site VPN, storage solutions, network, security, logging and monitoring
• Knowledge on AIX/ Unix and other IBM products. (IBM WebSphere MQ, WebSphere, Tivoli Storage Manager Backup) will be an advantage
• Possess good communication, problem-solving skill and analytical skills
• Project management experience

To apply please click on the APPLY NOW button or email your resume with the following details inside your resume for faster processing:

• Reason for leaving each past & current employment

• Salary drawn for each past & current employment

• Expected Salary

• Earliest availability date

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng

EA License | 14C7092

EA Registration Number | R1105076

Job Summary:

Key Responsibilities:

Incident Management:

• Monitor and manage new incidents in the IT Service Management (ITSM) system.
• Troubleshoot and resolve system-related issues effectively.
• Timely follow-up and closure of incidents.
• Update incident statuses in the ITSM system.

Service Request Fulfillment:

• Monitor new service requests (SRs) and manage assigned SRs.
• Configure and set up new systems.
• Perform OS and application hardening.
• Ensure timely follow-up and closure of SRs.
• Update SR statuses in the ITSM system and inform the Asset Management team about issued/returned assets.

Monthly Patching:

• Apply monthly patches to systems.
• Conduct testing after patch application to ensure system stability.

24x7 Standby Support:

• Provide 24x7 on-call support.
• Visit onsite as required to resolve critical issues.

Daily Health Checks and Vendor Coordination:

• Conduct and document daily health checks, submitting comprehensive reports.
• Escort vendors onsite when required to perform their services.

Additional Tasks:

• Execute tasks typically expected of a System Engineer.

Qualifications and Experience:

Minimum Requirements:

Experience: At least 3 years of experience in Microsoft Server administration.

Certification: Microsoft Certified Solutions Associate (MCSA).

Skills and Proficiency:

• Expertise in managing Windows Server environments.
• Strong troubleshooting skills to resolve technical issues effectively.
• Familiarity with IT Service Management (ITSM) systems for tracking and updating incidents/service requests.
• Understanding of system patching and testing protocols.
• Ability to perform system hardening to enhance security.

About the Company

We are focusing on AI/ML, Vidoe Analytic, Cloud, and Cyber Security to provide bespoke solutions using emerging technologies through applied research and development. Due to our expansion plan, we are looking to System Engineer to join the team.

About the Job

You will ensure high availability, performance, and security of Linux, Windows, storage clusters, virtualization clusters (VMWare and Kubernetes), and critical middleware services.

• Optimize infrastructure health through performance tuning, security hardening, patching, updates, and scalability assessments.
• Promote Infrastructure as Code (IaC) for automated provisioning and configuration.
• Develop and maintain automation scripts for CI pipelines and deployment processes.
• Implement monitoring solutions to track infrastructure performance, logs, and application health.

Requirements

You will need min 6 years of hands-on, professional experience in IT operations, infrastructure management, software development, or a related field.

• Proven experience managing and supporting critical services across Linux, Windows, and middleware platforms.
• Strong background in Linux system administration and management.
• Expertise in Windows Server administration, including Active Directory (AD), Group Policy (GP), and Windows-based infrastructure services.
• Extensive experience with virtualization platforms (e.g., ESXi) and container orchestration (e.g., Docker).
• Practical knowledge of network and software-defined storage technologies (e.g., Ceph, NAS, NFS).
• Proficiency in CI/CD processes, automation tools (e.g., GitLab CI, Jenkins), and deployment workflows.
• Familiarity with infrastructure monitoring, alerting, and logging tools (e.g., ELK Stack, Grafana, Loki, Prometheus).
• Experience with Infrastructure as Code (IaC) tools (e.g., Ansible, Chef, Puppet)

Technical Skills

• Proficiency in scripting and automation with Bash, Python, Shell, PowerShell, Go, YAML.
• Strong knowledge of security protocols and best practices in infrastructure management and DevOps.
• Familiarity with hardware storage technologies (DAS, FC, iSCSI, RAID, SAS, RAID).
• Experience with common IT integrations (LDAP, SIEM, SMTP, REST).
• Knowledge in CI/CD methodologies and tools.

R1332781

1.0 Technical and Support Duties

• Assists in the minor changes to business application forms and/or reports wherever possible and permissible in the systems.
• Notifies IS vendors of any malfunctioning of hardware or application under the agreed Service Level Agreement (SLA).
• Reviews reported application or system problems and resolve them on the spot if possible.
• Liaises with IS Manager on any IT audit matters.

2.0 Routine Duties

• Reviews automated backup logs and perform remediation when backup fail.
• Reviews antivirus alert notification and performs quick inspection on the reported user’s computer when needed.
• Reviews network Firewall logs and performs remediation when needed.
• Administrates and support Amadeus Integrated booking suite issues.

Performs any other duties as and when assigned by the IS Manager or Executive Assistant Manager.

• Work closely with project team to assist Quality and Validation Manager Asia region to the tasks on schedule and within quality standard compliance.
• Responsible completion of the Quality, Cost, and Time validation functions for customer projects.
• Create and maintain qualification/validation documentation for mechanical, software, and hardware components from the design phase of projects.
• Oversee the qualification and validation processes for projects in conducting risk analysis, protocol drafting, and test implementation during FAT & SAT process internally and partners’ sites.

Requirements:

• Diploma in Mechanical Engineering or equivalent
• At least 2 years of quality and validation of automated systems experience.
• Proficient in MS Office (Excel, Word and PowerPoint).

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

• Carry out Level 2 systems administration tasks, including system monitoring, management, disaster recovery, and capacity planning.
• Support the management of on-premises and cloud systems across Microsoft, AIX, Virtual (VMWare or Hyper-V), Amazon Web Services (AWS), Azure, and Microsoft 365 infrastructure such as Entra ID, Exchange Online, SharePoint, and Teams.
• Contribute to the design, setup, configuration, implementation, and deployment of new server environments and cloud technologies on Azure or AWS.
• Plan and allocate IT resources for tasks or projects, including budget preparation and capacity planning.
• Maintain and update technical documentation related to systems administration for on-premises systems, AWS, Azure, and Microsoft 365 cloud infrastructure.
• Perform system maintenance, upgrades, patch management, and resolve incidents during non-business hours as required.

Requirements

• At least 4 years of experience in system support and server administration, including implementing and managing cloud infrastructure, with a strong understanding of Azure and Amazon Web Services (AWS) cloud technologies.
• Practical experience in implementing and configuring Azure and AWS services such as virtual machines, application services, load balancers, SQL Managed Instances, site-to-site VPNs, storage solutions, networking, security, logging, and monitoring.
• Hands-on experience in managing on-premises environments, including Windows Server, VMware vSphere, and Hyper-V.
• Proficient in administering Microsoft 365 cloud technologies such as Exchange Online, Entra ID, SharePoint Online, Microsoft Defender, and Microsoft Intune.
• Familiarity with AIX/Unix systems and other IBM products (e.g., IBM WebSphere MQ, WebSphere, Tivoli Storage Manager Backup) is a plus.
• Relevant certifications in Azure, Microsoft 365, or AWS technologies (e.g., Azure Administrator Associate, Endpoint Administrator Associate, or AWS SysOps Administrator) are advantageous.
• Skilled in project and people management, capable of working both independently and collaboratively within a team.

To apply, please visit www.gmprecruit.com and search for Job Reference:24690

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltd’s PDPA and e2i’s PDPA.

• Work closely with project team to assist Quality and Validation Manager Asia region to the tasks on schedule and within quality standard compliance.
• Responsible completion of the Quality, Cost, and Time validation functions for customer projects.
• Create and maintain qualification/validation documentation for mechanical, software, and hardware components from the design phase of projects.
• Oversee the qualification and validation processes for projects in conducting risk analysis, protocol drafting, and test implementation during FAT & SAT process internally and partners’ sites.

Requirements:

• Diploma in Mechanical Engineering or equivalent
• At least 2 years of quality and validation of automated systems experience.
• Proficient in MS Office (Excel, Word and PowerPoint).

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Job Scope for System Support Assistant

System Support Assistant for accounting systems is essential for delivering excellent customer service, addressing initial technical inquiries, and setting the foundation for positive customer relationships.

Handling Pre-Sales Technical Support:

Assist potential customers by providing technical information about products or services, answering their initial inquiries, and helping them understand the features and benefits of the offerings.

Conduct System Demos:

Demonstrate the organization's products or services to potential customers, highlighting their functionalities and capabilities. This involves showcasing how the system works and addressing any preliminary questions.

Post Sales System Implementation and Deliveries:

Assist in the implementation and deployment of systems after a sale has been made. Ensure that the products or services are set up correctly and functioning as expected for the customer.

Provide First-Level Support Assistance to Customers:

Serve as the initial point of contact for customers who have technical questions, issues, or concerns.

Record Customer Usage Questions and Technical Issues in Logs

Direct Unresolved Issues to Next Level of Support:

If a technical issue is beyond the scope of Level 2 support or requires more in-depth technical knowledge, escalate the issue to higher-level support personnel or specialized teams, ensuring that the customer's concern is properly addressed.

Customer Communication:

Maintain effective and professional communication with customers. Keep them informed about the status of their inquiries, provide updates on issue resolution progress, and ensure a positive customer experience.

Collaboration:

Work closely with other teams within the organization, such as Level 3 support, to collaborate on issue resolution and ensure seamless customer support.

Documentation:

Document all interactions, solutions, and troubleshooting steps taken with customers. This documentation helps create a knowledge base that can be used for future reference and training purposes.

Feedback Loop:

Provide feedback to the product development and engineering teams based on common customer issues, suggestions, or improvements that could enhance the product or service.

Continuous Learning:

Stay updated on product updates, new features, and industry trends to provide accurate and up-to-date information to customers.

5-Day Work Week:

A standard 5-day work week, Monday through Friday, with regular office hours. However, the specific working hours may vary depending on the organization's policies and requirements.

Requirements

• Strong communication skills
• Able to work independently
• Cooperative and supportive team member
• Friendly, positive and solution-oriented disposition

Qualifications and Experience

• "O" level or equivalent
• Minimum 1 year of working experience preferred
• Customer Service experience preferred
• Knowledge and experience with Accounting software would be an advantage
• Immediate availability preferred

Are you interested in being part of the OCi Team? Please email to [email protected]

You will assist the engineers in maintaining and repairing of electronics & communications equipment which include CCTV, Card Access, Trunk Radio, UPS and other electronics equipment. You will also perform site supervision of E&C projects and be involved in the procurement of E&C systems/equipment.

Digital Transformation:

· Collaborate with cross-functional teams to identify opportunities for digitalization within logistics processes.

· Implement and maintain digital systems, including warehouse management systems (WMS), transportation management systems (TMS), and IoT devices.

· Ensure seamless data flow between various logistics platforms.

System Configuration and Customization:

· Configure and customize logistics software to meet specific business requirements.

· Troubleshoot system issues, perform upgrades, and enhance functionality.

· Integrate APIs and third-party tools for seamless data exchange.

Data Analytics and Reporting:

· Analyze logistics data to derive actionable insights.

· Create dashboards, reports, and visualizations to monitor performance metrics.

· Optimize routes, inventory levels, and resource allocation based on data-driven recommendations.

Cybersecurity and Compliance:

· Maintain data security protocols for digital systems.

· Ensure compliance with industry standards (e.g., GDPR, ISO) and protect sensitive information.

· Conduct regular vulnerability assessments and implement necessary safeguards.

Training and Support:

· Train logistics staff on using digital tools effectively.

· Provide technical support during system implementations and upgrades.

· Foster a culture of continuous learning and adoption of digital best practices.

Requirements:

· At least NITEC/Higher NITEC in a technical discipline

· Willing to work outdoors and at heights

· Experience in maintenance methodology will be an advantage

Queenie Chua

R24125459

Responsibilities:

• Basic site infrastructure management and monitoring
• NetApp storage file sharing solution admin support
• Local application support: user account, shopfloor domain account synchronization
• Local application support: architecture specification maintenance and update, firewall flow matrix, coordinating with global support in case of incident.
• Cyber security support on local applications / local infrastructure: patching, cyber compliance status

Requirements:

• Strong communication skills
• IT support processes: Incident management, change management,
• Expertise / knowledge about IT infrastructure foundations: Network/Firewall/VM (virtual machine)
• Windows servers / Active Directory
• Knowledge on application architecture

Keyrus is an international consulting firm, specializing in the integration of data intelligence and Digital solutions. With over 3,500 employees spread across 25 countries, Keyrus continues to deliver on such projects to a wide range of clients from various industries including but not limited to Banking/Finance, Healthcare/pharmaceuticals, FMCG, Oil & Gas, and more.

As part of Keyrus’ solution delivery, we are also in a position to recruit and place technical consultants to complement on existing client projects with their expertise. As such, we seek innovative and agile people to support ambitious and forthcoming technological challenges.

We are seeking a strong Storage Administrator/System Engineer in Hong Kong to join and support our client's team . This person will be working as member of APAC IT storage to manage storage related projects and provide level 3 operational support in APAC.

Key Responsibilities

Technical Management

• Support projects in APAC regions that are managed by APAC storage team
• Maintain configuration standards and design guidelines for storage systems, management systems and required software.
• Provide technical assistance to deployment teams.
• Maintain, adhere, and improve the standard operating procedures followed in the bank.
• Perform storage resource allocations and migrations when required complying the process.

Business relationships

• Communicate with APS, business, and other ITP teams during different project stages.

Governance

• Support storage vulnerability, baseline checking and storage hardening
• Produce health-check/dashboard/security compliance report as required

Essential Technical Knowledge/Skills:

• Minimum 5 years of system support experience on enterprise storage platform.
• Expertise in EMC PMAX/VMAX, ECS, Pure Storage, NetApp, Brocade SAN switches, and CleverSafe.
• Strong knowledge of storage management, including volume/file system management, data migration, snapshots, and replication.
• Experience in storage upgrades and hands-on with code upgrades.
• Project management experience will be a plus

Specific Qualifications preferred

• SAN management at intermediate to advanced level
• NAS management at intermediate to advanced level
• Object storage management at intermediate to advanced level
• ITIL foundation for service management

This position play a crucial role in ensuring that customers derive maximum value from a product or service, ultimately fostering long-term satisfaction and loyalty. Their responsibilities typically include:

Customer Support: Serve as a primary point of contact for customers, addressing inquiries, troubleshooting issues, and providing technical assistance promptly and effectively.

Product Training: Provide training sessions & educate customers on how to effectively use the product or service to maximize its value.

Onboarding: Guide new customers through the initial setup and implementation process, ensuring a smooth transition onto the product or service.

Cross-functional Collaboration: Work together with teams across the organization, including sales, marketing, product development, and support, to ensure a unified and positive customer experience

Requirement :

-1-2 year experience in customer support role

- Possess good HR payroll , leave system , CPF & OT claims concept

- Good communication skills and able to handle difficult customers

- Training will be provided

Mon to Fri 9am to 6pm

Job Description

The position requires at least 1-2 years of experience in the manufacturing field or in a related area.

You must have a working knowledge of relational databases, web and client-server concepts, and be able to rely on experience and judgment to plan and accomplish goals.

Key Job Accountabilities (Actual daily deliverables):

·To support and maintain business web applications.

·To discuss with business users to understand business requirements for systems enhancements.

·To provide enhancement to the systems based on time to time business needs.

Responsibilities:

·To maintain and enhance operation web applications.

·To write technical procedures and documentation for the applications including operations, user guide, etc.

·To Investigate and resolve application functionality with vendor, if enhancement is needed.

·To assist in troubleshooting software application issues.

Reporting Relationships (Who this job reports to; Who reports to this job):

·This position reports to Manager.

Required Experience and Qualifications (Required knowledge, skills and experience---however acquired):

·Degree / Diploma in Computer Science or Computer Engineering with at least 2-5 years’ of relevant experience

·Experiences in Platforms like VB6, ASP.Net, VB.Net, VB.net and Oracle and C#.net with J2EE & JavaScript are required.

·Hands on experience in Oracle & SQL Server databases SQL queries and stored procedures.

·Knowledge in Microsoft Access VBA will be added advantage.

·Knowledge in SQL Server Reporting Service will be added advantage.

·Been through at least 2 cycles of full SDLC Implementation.

·Understanding of the semiconductor industry business will be added advantage.

·Independent, strong analytical skills and ability to work under pressure with tight deadlines.

Working hour: 8am to 5.30pm, 5days

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail, and supply chain.

We are currently looking to hire Engineer, System Engineering . This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Job Type: One-year Renewable Contract

Roles and Responsibilities:

· Plan, execute, monitor and control the various technical aspect of the project.

· Manage or participate in new setup or upgrade of system/network infrastructure projects.

· Responsible for supporting operational systems satisfying contractual Service Level Agreement

· Perform and manage routine preventive maintenance and operational activities

· Provide project documentation and reports

· Diagnose and rectify technical issue

· Managing and Operating Red Hat Linux, Windows VM Infrastructure

· Installation/Configuration/Hardening/Maintenance/Patching

· Maintain System Security

· Advanced Troubleshooting

· Performance Tuning

· Capacity Management

· Preventive/Proactive Support

· Incident/Change/Problem Management

· Provide system administration support and guidance for development team’s app configuration tasks

· Veritas Clustering Setup on RHEL VM would be added advantage

· Chef Automation would be added advantage

· AWS EC2 maintenance

· Managing and Operating VMware vSphere IT infrastructure

Other IT Infrastructure Related Tasks

· Red Hat Enterprise Linux (RHEL) and Windows Administration

· Professional understanding of networking related to RHEL and Windows

· Professional understanding of SAN Storage related to RHEL and Windows

· AWS Certified Solution Architect will be an advantage

· Good understanding of large Data Center Facilities operation

· Hands-On experience supporting various Infrastructure agents like NetBackup

· (Mid-Level) vSphere 7.x.

· Cross-team collaboration with storage, network, security and application delivery

· Technical leadership quality to handle technical challenge and sensitive situations

· Integrate the server automation process either by custom scripts or via third-party solutions(Ansible)

· Candidate should have the drive and intellectual horsepower to resolve

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected]. Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: Deepa Shivakoti

Reg No: R1765546

Avensys Consulting Pte Ltd
EA Licence 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy.

Thriving the CONVERGINT Way

Convergint is a leading global systems integrator dedicated to achieving service excellence. Our collaborative approach with partners and manufacturers enables us to provide a wide array of solutions to enterprise customers. What sets us apart is our unique culture, which is shaped by our unwavering commitment to our Values and Beliefs. This culture drives us to become the premier service provider for our valued customers, solidifying our position in the industry.

Discovering the role

Oversee and execute projects from initial design through to commissioning and operation, covering both existing and future security systems. Ensure the effective identification and implementation of controls and security measures to safeguard client assets and maintain robust security protocols. Lead project implementation and management for all client projects across the APAC region.

Job Description:

• Coordinate and lead planning sessions for project development and execution (APAC).
• Reviewing consultant's design of integrated security systems (CCTV, Electronic Access Control, Intruder Detection and Alarm systems).
• Manage the installation of integrated security systems to relevant standards and building codes from small-scale deployments to complex projects.
• Develop and manage the comprehensive project plan, including scope definition, work breakdown schedules, resource allocation, and detailed timelines to support project delivery timelines.
• Manage project risks and develop contingency plans to mitigate potential delays or issues, to ensure project success.
• Manage stakeholder expectations to maintain productive and engaged relationships.
• Establish and maintain security systems costs plans and budgets, tracking costs and proactively identifying areas for optimization.
• Conduct and manage the commissioning of security systems and witness testing, including Site Acceptance Testing (SAT) to guarantee optimal functionality.
• Manage installation and configuration of video management systems and the integration with building management systems.
• Perform on site-security performance assessments to identify security systems vulnerabilities.
• Develop and maintain security systems documentation, including specifications, installation plans, operations & maintenance manuals.
• Perform security penetration testing, audits and present and propose improvement.
• Execute any other roles as assigned by supervisors.

Requirements:

• Bachelor's degree in a related field with at least 10 years of experience in project management related to security systems design or security consultancy.
• Experience with the Security By Design process or prior experience as a Competent Person with CPS.
• Demonstrated success in managing projects within budget and strict timelines, with a proven track record of effective project delivery.
• Deep understanding of security principles, practices, and technologies.
• Security-related certifications or accreditations such as PSP, CPP, or CP (Security) are advantageous.
• Familiarity with or experience in Security-by-Design processes under the Infrastructure Protection Act is beneficial.
• Excellent communication, interpersonal, and collaboration skills, with proven ability to manage on-site installation teams effectively.
• Problem-Solving: Strong problem-solving skills with the ability to analyze issues, develop innovative solutions, and make informed decisions to drive project success.
• Independent & Multitasking: Capable of working independently, managing multiple priorities, and making quick decisions in a fast-paced environment.
• Alignment: Ability to align with and support the company's vision and mission.
• Conflict Resolution: Proven skills in conflict resolution and maintaining effective working relationships.

Our Client is a wholly owned subsidiary of a public-listed company, specialising in building and designing construction.

Job Description:

• Assembles and Dismantles system formwork (wall slabs, ceilings, etc) for complex and critical works
• Lead, communicate and guide a team of 6 - 8 fresh workers with little to no formwork experience
• Support co-workers to execute the project requirements
• Plan and organise work to meet expected outcomes as arranged by Project Managers, Constrcution Managers and Foremen
• Work in accordance with the personal health, safety and environment protocols at construction sites
• Ensure a safe work place for all
• Ad-hoc tasks as arranged by supervisors

Job Requirements:

• At least 3 years of Chargehand experience
• Valid Work-At-Height and BCSS certs
• Able to work 6 days per week, Mon - Saturday 8AM - 5PM. OT Rate shall be paid as per the Employment Act at 1.5x. Sunday 2.0x
• Valid SEC(k) cert - enhanced formwork preferred

We regret to inform that only shortlisted candidates will be contacted. By submitting your application, you hereby give consent to Equator Search Pte Ltd (MOM Licence No 14C7203), for the collection, use and disclosure of the personal data in accordance with the Personal Data Protection Act (PDPA).

Rachel Chua XinJie

EA Personnel Reg. No. R22107077
Equator Search Pte Ltd

(EA Licence No. 14C7203)

18 Boon Lay Way | #02-126 Tradehub 21 | Singapore 609966