• Performing routine audits of systems and software and perform system backups.
• Performing standard or project change request as per change window.
• Applying operating system updates, patches, and configuration changes.
• Responsible for system security compliance, health check & server hardening.
• Responsible for documenting incident RCA report the configuration of the system and System performance tuning.
• Monitor availability, performance to ensure proper functioning of server systems and applications.
• Plan and participate in disaster recovery tests, experience in full system recovery and restoration.
• Monitoring utilization and plan for server systems capacity upgrade.
• Ensure compliance with IT security standards, policies and procedures.
• Diagnosing and resolving any system issues or problems.
• Liaise and work with other technical teams including Application Developers and vendors.
• Administer enterprise-sized VMware-based virtualization infrastructures covering vCenter and stand-alone ESXi environments version 6.5 and later.
• Design, plan, implement and administer IBM enterprise server and storage technologies in support of underlying virtualization infrastructure.
• Installing, configuring and integrating servers associated with a VMware virtual infrastructure.
• Performing backups, troubleshooting and problem resolution for servers associated with a VMware virtual infrastructure.
• Building highly available server clusters in a vSphere environment.
• Monitor and trouble shoot system performance within the VMware environment.
• Building and configuring virtual networks.(Standard Switch /Distributed Switch).
• Create and maintain VM templates used for rapid deployment of virtual machines.
• Assist with the coordination and implementation of hardware maintenance, upgrades and repairs.
• Replacements to Network LAN/WAN servers supporting the virtualization infrastructure.
• Ensuring the security posture for the virtualization environment by monitoring system security, documenting system configurations.
• Building and maintaining VMware templates (ie. adding software packages, patching, hardening to VM templates).
• Capacity review and planning for VMware environments.Good Knowledge on HA,DRS,FT,VMotion and Update Manager.
• Perform ESX hosts upgrades, Standard and VDS network troubleshooting, Virtual Center upgrades, storage management.

Qualification:

• Diploma/ Degree in Information Technology or relevant discipline.
• 8 years of relevant experiences.
• Vsphere 6.5 and above, experience in VDI Horizon 7/8.
• Competent in Windows Active Directory, DNS, DHCP, GPO, Windows 2012, Windows 2016, Windows 2019.
• Competent with Hitachi, Nutanix and IBM storage systems.
• VMWare/ Azure Certifications will be advantageous.
• Excellent communication, interpersonal and presentation skills.
• Ability to multi-task and work effectively as a team member.
• Ability to work independently in a fast-paced environment.

For more information, please visit to www.gmprecruit.com and search for Job Reference: 17352

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Tang Lee Ling | Registration No: R1106845

There is currently an open position for an IT Helpdesk Analyst.

• The purpose is to handle emails, phone calls and provide remote assistance: IT helpdesk first-level support. To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.
• Call Center experience is advantageous
• Basic experience with IT troubleshooting
• Problem diagnostics via remote support tool and calls
• Familiar with office productivity tools such as O365
• Familiar with Ticketing System (ServiceNow, Jira)
• Experienced in using Active Directory (Azure, Microsoft)
• Strong communication skills and detailed work
• Proficient Customer Service
• Proficient email and verbal communication
• Qualification: Nitec or equivalent
• Experience: Min 2 years related experience.
• Able to provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

Job Description

• Industry/ Organization Type: Manufacturing/Electronic Components and Boards
• Position Title: System Administrator / Email System & Security Administrator
• Working Location: Bedok (Company pick-up provided at Bedok MRT)
• Working Hours: 5 Days, Mon – Fri (8:15 am – 5:15 pm)
• Salary: Basic up to $3500 + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Oversee and manage the company's Office 365 email system to ensure optimal performance.
• Conduct regular quality assessments of the email system, reporting any inconsistencies or issues.
• Address and resolve any challenges faced by users in relation to the email systems promptly.
• Adopt a proactive approach towards enhancing the security of user environments and devices.
• Formulate and recommend policies on the system's acceptable use and establish standard procedures.
• Develop training materials and conduct training sessions related to the email system.
• Suggest and enforce data backup protocols as well as message retention policies.
• Deploy and maintain anti-virus software across the company, ensuring all components are up-to-date and monitor suspicious activities in the network.
• Monitor and track the source of spam emails, and develop a comprehensive action plan for the Head of Department (HOD) to prevent future incidents and bolster cybersecurity defences.
• Perform other related duties as assigned.

APPLY NOW!!!

• Diploma in Computer Science or equivalent.
• Demonstrable experience in managing and maintaining Office 365 email systems is an advantage.
• At least 1-2 years of experience in IT and cybersecurity is desirable.
• Proficient in administering Office 365 and competent in using Microsoft Office Suite or related software.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66060 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781