Reporting to the Engineering Manager, the systems engineer will provide engineering design, technical configuration, drawing of various telecommunication systems.

He/ She will possess extensive knowledge and experience in Engineering design of telecommunication, safety & security and marine navigation systems covering technologies such as IP Infrastructure, WIFI WLAN, Firewall security, IP-PABX, PAGA, CCTV, VCS, TETRA/DMR UHF/VHF Radio, GMDSS Radio, GEO/MEO/LEO VSAT, IPTV, Radar, Gyrocompass and etc and provide engineering design, technical configuration, proof of concept as well as drawing instruction of various telecom systems.

Reponsibilites

• Take ownership of engineering design and make a truly access and understanding of client requirement and propose the right solution to fit the specs.
• Produce engineering document (VDRL) and close the client comments in a timely, high quality and accurate manner.
• Produce scratch drawing and guide the AUTOCAD drafter to come out the engineering drawing deliverables.
• Adapt the industrial standard and best practice into the engineering drawing preparation, design, review, and submission.
• Guide the in-house technician for equipment assembly and cabinet integration; implement the system configuration, simulation, testing and verification.
• Conduct factory acceptance testing (FAT) to client and provide in-house training to client as well as commissioning engineer.
• Any other ad hoc tasks required for business needs.

Requirements

• Minimum diploma in telecom or equivalent technical discipline
• Proven 4-5 years’ experience in a similar role within the industrial markets.
• Well organized documentation, time management skills
• Ability to articulate and share concepts with customers and suppliers.
• Ability to work with cross function teams and lead the team
• Objective driven, time-sensitive and resourceful
• Certificate of AUTOCAD will be added advantages.
• Site commissioning / radio surveying experience as per SOLAS / MODU will be added advantages.
• Ability to use various coverage tools such as CadnaA for PAGA, Ekahau for WIFI coverage, iBwave for UHF/GSM coverage will be added advantages.

Reporting to the Engineering Manager, the systems engineer will provide engineering design, technical configuration, drawing of various telecommunication systems.

He/ She will possess extensive knowledge and experience in Engineering design of telecommunication, safety & security and marine navigation systems covering technologies such as IP Infrastructure, WIFI WLAN, Firewall security, IP-PABX, PAGA, CCTV, VCS, TETRA/DMR UHF/VHF Radio, GMDSS Radio, GEO/MEO/LEO VSAT, IPTV, Radar, Gyrocompass and etc and provide engineering design, technical configuration, proof of concept as well as drawing instruction of various telecom systems.

Responsibilities

• Take ownership of engineering design and make a truly access and understanding of client requirement and propose the right solution to fit the specs.
• Produce engineering document (VDRL) and close the client comments in a timely, high quality and accurate manner.
• Produce scratch drawing and guide the AUTOCAD drafter to come out the engineering drawing deliverables.
• Adapt the industrial standard and best practice into the engineering drawing preparation, design, review, and submission.
• Guide the in-house technician for equipment assembly and cabinet integration; implement the system configuration, simulation, testing and verification.
• Conduct factory acceptance testing (FAT) to client and provide in-house training to client as well as commissioning engineer.
• Any other ad hoc tasks required for business needs.

Requirements

• Minimum diploma in telecom or equivalent technical discipline
• Proven 4-5 years’ experience in a similar role within the industrial markets.
• Well organized documentation, time management skills
• Ability to articulate and share concepts with customers and suppliers.
• Ability to work with cross function teams and lead the team
• Objective driven, time-sensitive and resourceful
• Certificate of AUTOCAD will be added advantages.
• Site commissioning / radio surveying experience as per SOLAS / MODU will be added advantages.
• Ability to use various coverage tools such as CadnaA for PAGA, Ekahau for WIFI coverage, iBwave for UHF/GSM coverage will be added advantages.

Get to know our team:

Our Corporate IT Team within GXS Enterprise Technology Services aims to be a technology leader that provides predictive and seamless experiences to all GXS employees.

We are seeking a talented and experienced IT Systems Engineer to join our IT team. The ideal candidate will be responsible for designing, implementing, and maintaining our company's IT infrastructure. This role involves working closely with other IT professionals and departments to ensure seamless integration and optimal performance of our systems.

Get to know our Roles

As an IT Systems Engineer, you will play a crucial role in ensuring the stability, security, and efficiency of our endpoint devices and supporting Corp IT systems.

You will be responsible for managing and maintaining our endpoint management systems, including SCCM and patch management.

Additionally, you will work with identity provider solution such as JumpCloud and productivity solution such as Google Workspace to ensure seamless user access and device management.

Your scripting knowledge in PowerShell and Bash will be essential in automating tasks and troubleshooting issues. Familiarity with VDI solutions such as Azure Virtual Desktop or Amazon Workspaces will enable you to support our virtual desktop infrastructure.

Furthermore, you will contribute to our DevOps practices, utilizing GitLab CI/CD for continuous integration and deployment, and implementing Infrastructure as Code using tools like Terraform.

Day-to-Day Activities:

• Endpoint Management: Manage endpoints via Software as a Service (SaaS) solutions, such as Jamf, Cisco, JumpCloud, and Automox. Ensure efficient deployment, configuration, and management of endpoint devices.
• Endpoint Deployment and Support: Responsible for endpoint deployment, including software evaluation, testing, deployment, and post-deployment support. Ensure smooth rollout and functionality of new software and hardware.
• Patch and Lifecycle Management: Oversee OS patch management and application lifecycle management. Ensure systems are up-to-date with the latest security patches and software updates, minimizing vulnerabilities.
• Technical Collaboration: Collaborate closely with team members to enhance technical capabilities and service delivery. Foster a culture of knowledge sharing and continuous improvement.
• System Stability and Security: Ensure the stability, security, and scalability of IT systems. Implement best practices to safeguard sensitive banking data and maintain regulatory compliance.
• Performance Monitoring and Issue Resolution: Continuously monitor system performance and proactively address potential issues. Implement preventative measures to minimize downtime and enhance the overall user experience.
• System Optimization: Work collaboratively with software developers and other IT staff to design, optimize, and integrate systems. Ensure seamless interoperability and efficient workflows.
• Documentation: Develop and maintain comprehensive documentation for system configurations, procedures, and processes. Ensure documentation is up-to-date and accessible to relevant stakeholders.
• Backup and Disaster Recovery: Implement and manage robust backup and disaster recovery strategies to protect digital assets. Ensure quick recovery and data integrity in the event of a failure or disaster.
• Technology and Trend Awareness: Stay abreast of emerging digital technologies and industry trends. Leverage new advancements to drive continuous improvement and innovation within the IT infrastructure.
• Technical Support and Mentorship: Provide advanced technical support and mentorship to end-users and IT colleagues. Foster a collaborative environment and promote skill development within the team.
• Security and Compliance: Ensure compliance with digital security policies, procedures, and regulatory requirements. Implement necessary controls and conduct regular audits to maintain a secure environment.

Skills & Qualifications:

• Educational Background: Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Professional Experience: Minimum of 3-5 years of hands-on experience in IT systems engineering or a similar role.
• Cloud Expertise: Demonstrated expertise in cloud platforms, particularly AWS, Azure, or Google Cloud, with a proven track record of managing and deploying cloud-based solutions.
• Windows Deployment: Proficient in Windows image deployment and creation using tools such as Windows Deployment Services (WDS) and/or Assessment and Deployment Kit (ADK).
• MDM Solutions: Extensive experience with Mobile Device Management (MDM) providers like Jamf, Workspace One, Intune, JumpCloud, and Google MDM, ensuring secure and efficient device management.
• OS Management: Advanced knowledge in managing and deploying macOS, iOS, Windows, Android, and Chrome OS environments.
• Scripting and Automation: Strong scripting and automation skills using languages such as Bash, Shell, PowerShell, Python, and Workato to streamline processes and improve efficiency.
• Problem-Solving: Exceptional problem-solving and analytical skills, with the ability to diagnose and resolve complex systems-related issues swiftly.
• Incident Management: Familiarity with change management, incident management, and problem management processes to ensure smooth operations and minimal disruptions.
• Virtual Desktop Infrastructure (VDI): Support and enhance the virtual desktop infrastructure (e.g. Azure Virtual Desktop or Amazon Workspaces).
• Networking: Basic understanding of networking concepts and technologies (e.g., TCP/IP, DNS, DHCP, VLANs), with the ability to diagnose network access issues.
• Adaptability: Strong ability to quickly adapt to new technologies and evolving industry trends.
• Communication: Excellent communication and interpersonal skills, with a collaborative mindset and the ability to work effectively with cross-functional teams.
• Endpoint devices Hardening: Proven experience in hardening endpoints and assets, including secure configuration, vulnerability management, and compliance with financial regulations such as MAS TRMG and best practices such as CIS benchmarks.

Nice to Have:

• Certifications: Relevant certifications such as Microsoft Certified, Azure or AWS Administrator Associate, or other industry-specific certifications, demonstrating a commitment to professional development.
• Infrastructure as Code (IaC): Experience with Infrastructure as Code (IaC) tools such as Terraform or CloudFormation, enabling automated infrastructure management and deployment.
• DevOps Practices: Familiarity with DevOps practices, utilising CI/CD pipelines and tools (e.g., GitLab CI/CD), ensuring streamlined and automated integration and deployment processes.
• IT Security: Understanding of IT security best practices, including identity and access management, encryption, and threat detection, to safeguard digital assets and maintain compliance.

ABOUT AMS

The Airspace Mobility Solutions (AMS) business, part of the Global Business Unit Land and Air Systems, is providing leading edge Air Traffic Management (ATM), Unmanned Traffic Management (UTM), Security and Digital Aviation solutions for the Commercial and Defence sectors.

The AMS business manages 11% of the world’s airspace and with revenues of over 500 million Euros worldwide, is the global market leader in airspace management solutions. In Singapore, the business focus is the delivery and support of two key ATM solutions including TopSKY-ATC(HE) and LORADS-III.

This role will initially support the TopSKY-ATC (HE) product.

ROLE DESCRIPTION SUMMARY

The Senior Systems Engineer will engage with key stakeholders, including; solution architects, speciality engineers (Safety, Security, HF), ILS and ATM subject matter experts to prepare and deliver requirement and design changes with reference to a defined system functional baseline to satisfy customer needs and project/bid cost targets.

KEY ACTIVITIES AND RESPONSIBILITIES

As a Sr. Systems Engineer, you are accountable for:

· Design, develop and document solutions to meet customer requirements, whilst ensuring the integrity of the System functional baseline and architecture

· Define solutions that deliver the best trade-off between requirements, cost, schedule and risk, which meet our customer’s needs

· Ensure the transversal constraints related to the function are considered (Safety, Human Factor, Performance, Security)

· Proactively participate in the technical reviews, including internal and with the Customer

· Proactively participate in technical working groups both internally and externally to define technical solution

• Proactively participate in PI planning and backlog refinement including contributing to the effort estimation

· Prepare Engineering Change Proposals (ECPs) and Problem Change Requests (PCRs)

· Develop and manage traceability of requirements using DOORS, including the Functional, Allocated and Product baselines.

· Perform peer reviews of engineering documentation written by other team members

· Support your Squad members (software, integration and verification)

· Support the Product Owner (PO) and Scrum Master (SM)

o Make recommendations on strategies to improve performance or productivity

o Identify risks, and proposing effective solution early and executing mitigation actions

o Provide input into the planning and coordination of program integration activities

· Promote knowledge sharing ensuring that work is captured sufficiently for re-use across projects

· Provide technical oversight to the Squads within the broader team, ensuring that the designed solution is implemented as per the design and in accordance to the schedule and cost and quality constraints.

· Define and report on KPIs for the function

• Work in accordance with the defined Thales processes and practices, and contribute to their improvement.

KEY KNOWLEDGE AND EXPERIENCE

To be successful in your role, you will have demonstrated and/or acquired the following knowledge and experience:

Qualifications

• Degree in Engineering, Computer Science or related discipline

· Postgraduate studies in Systems Engineering (Desirable)

Essential Experience

· Proven experience in Systems Engineering (5+ years) including; Requirements, Design, Integration and Verification and Validation

· Experience with Systems Engineering Standards eg. ISO/IEC15288

· Proven experience in the ATM Domain and related standards eg. ICAO, Eurocontrol

· Proven experience in the development of products and projects in a variety of methodologies, with a particular focus on iterative/agile development

· Experience with Safety, Security and Human Factors standards and practices

· Demonstrated ability to achieve effective outcomes in a multidiscipline, multi-culture environment

· Coaching and sharing of his/her know-how

• Capability to manage various stakeholders having different objectives

· A positive attitude combined with excellent interpersonal and motivational skills.

· Comfort in facing and managing complexity

· Sound judgement and independent decision-making capability where necessary

· Excellent written and oral communication skills in English

Desirable:

· Experience in System Engineering tools eg. DOORs, Polarian, Jira

· Experience in Model Based Systems Engineering and tools eg. Capella, Enterprise Architect

· Experience in working in a Scaled Agile Framework (SAFe)

· French Literacy

General / Special Requirements

· Assist in ensuring a harmonious work environment in all departments that you are working with by upholding Thales' key values.

· An advocate for diversity and inclusion who will be actively involved in implementing change initiatives to achieve our diversity goals

· An advocate for a culture of continuous improvement

· An advocate for Accountability, transparency and curiosity

· Comply with all relevant company Occupational Health, Safety and Environmental policies and framework and work practices with the intent of preventing or minimising accidental exposures to self, colleagues, visitors and/or the environment and to ensure a safe work practises at all times.

· Comply with all relevant Company policies and procedures.

SPECIAL REQUIREMENTS

· Occasional international travel may be required

Rapsodo Inc. is a sports technology and analytics company that uses computer vision and machine learning to help all athletes maximize their performance. Our proprietary technology applications range from helping golfers of all abilities, including PGA professionals, to optimize their launch conditions, to allowing MLB pitchers to increase the efficiency on their breaking balls. Current partners include all 30 MLB teams, MLB, USA Baseball, Golf Digest, PGA of America, and over 1,000 NCAA athletic departments.

We are seeking a highly skilled and experienced Radar System Engineer to lead the design, development, and validation of advanced radar systems. This role is critical in shaping our radar solutions by architecting cutting-edge systems, developing robust signal processing algorithms, and ensuring seamless integration with RF front-end components. You will play a pivotal role in optimizing system performance, conducting real-world testing, and collaborating with cross-functional teams to drive innovation in radar technologies.

Key Responsibilities:

• Architect and design radar systems, ensuring performance meets technical and operational requirements.
• Develop and validate signal processing algorithms and radar architectures.
• Architect and validate RF front-end systems, ensuring seamless integration with radar systems.
• Conduct testing, debugging, and validation of radar solutions in real-world environments.
• Collaborate with cross-functional teams on system integration, performance optimization, and troubleshooting.
• Perform circuit design and modifications to improve overall radar performance.

Skills & Qualifications

• Master’s degree in Electrical Engineering, RF Engineering, or a related field.
• Strong experience in radar system design, and signal processing.
• Proficiency with radar architecture, including system testing and validation.
• Solid understanding of circuit design principles.
• Ability to work independently and collaborate in cross-functional and diverse teams.
• Strong problem-solving skills and attention to detail.

Preferred Experience:

• Familiarity with industry-standard RF design tools and testing equipment.
• Experience in radar system performance evaluation and optimization.
• Knowledge of various radar technologies and applications.
• Having hands on RF design and validation experience in 24, 60 or 77 GHz is preferred.

If you are excited about the prospect of contributing to a dynamic, innovative, and driven environment while also being able to work independently, we invite you to submit your application.

ROLE DESCRIPTION SUMMARY

Thales is seeking suitable candidate for the position of Engineer (System Security).

You will be looking after the governance of the infrastructure and systems for mission-critical Command and Control (C2) system that Thales Solutions Asia (TSA) have developed for government agency. You will be part of a team to manage the security of system, to ensure the system adhere to the security policies, and is well protected from any threats, risks or exploits.

KEY ACTIVITIES AND RESPONSIBILITIES

As aSystem Security Engineer, you are accountable for:

Provide security expertise and management services to support Authority in activities such as:

· Internal / external audits (IM8, Cybersecurity, etc)

· Policies compliance (IM8, Cybersecurity, etc), work with vendor on:

- Vulnerability management compliance reports and patch reports

- Filing of documents and Security Scorecard for audit purpose, to produce it as required

- Monthly logs review. E.g., privilege user activities

- Vulnerability/ Compliance Assessments

- Penetration Tests and Source Code Reviews

· Disaster Recovery (DR) and Business Continuity Planning (BCP):

- All relevant activities related to the DR and BCP planning

- Checks on system backup completion by vendor and datacentre

- Document update and implementations.

· ICT/Threat Risk Assessments (TRA)

· Monthly reviews of privileged accounts and non-privileged account, disable inactive accounts

· Seek security waivers (IM8, Cybersecurity Act, Circulars etc)

· Circulate security notifications/alerts to vendors and ensure status updates too all stakeholders including cybersecurity centre

· Security monitoring/tracking:

- Monitor alerts from SOC

- Update stakeholders regarding SOC alerts

- Review compliance reports with vendors to ensure that system is compliant

- Manage, track and update any security incidents/ issues to all stakeholders

- Review Incident Report (if any)

· Patching:

- Ensure patches are tested and verified before seeking approval for patching downtime

- Communicate system downtime to all stakeholders

- Ensure system availability after patching is completed

· Obsolescence management for software licenses, hardware, operating systems and certificates

· Security enhancement/ integration

· Support the submission of security clearance for related vendors

· Perform other related duties as assigned or requested

KEY KNOWLEDGE AND EXPERIENCE

To be successful in your role, you will have demonstrated and/or acquired the following knowledge and experience:

· Working hours will be 0830 hrs to 1800 hrs (for Monday to Thursday) and 0830 hrs to 1730hrs (for Friday), excluding weekends and Public Holidays

· Outside of working hours, to provide online support via emails and group chats when required based on the priority and severity of issues related to the system

· Able to cope in a highly pressured fast-paced environment

· Prior working experience in cyber security and vulnerability management is preferred

· Strong knowledge of security principles, best practices, and industry standards, such as NIST, ISO 27001, and CIS Critical Security Controls

· Able to understand security posture of systems

· Prior working experience in Project Management is a plus point

· Able to understand the system and software architecture, and user operations environment

· Willingness to pick up any new technologies

Education

Diploma or Bachelor’s Degree in Cybersecurity/ InfoSec/ Information Technology / Information Systems / Business IT or its equivalent

Relevant professional certifications, such as CISSP, CISM, CEH, or other security certifications

Experience

Minimally 1-2 years of experience in cybersecurity and supporting mission critical systems with very stringent SLA e.g. 99.9%

Well-versed in cybersecurity best practices and establishing of its policies

Well-versed in IT Service Management (ITSM) standards, processes, guidelines and best practices

Description :

The senior Windows Server Engineer/Lead is a technical specialist working as part of a Wintel Enterprise Operations Team. The Team provides to an enterprise level client base responsible for incident resolution, processing of change requests, and contributions to problem management for all Wintel platform cases. The candidate will ideally be qualified to an MSCA/MCSE/MCITP level or possess a similar proven track record of experience.

Position Objectives:

Resolving third level support cases; 90% of which will be resolved without escalation.

Escalating to the relevant team as required, promptly following procedures and ensuring management is updated accordingly.

Ensuring the Client and delivery team is up to date at all times on incident progress.

Maintain, troubleshoot and co-ordinate replacement of faulty hardware.

Involve in the execution of Client Change Requests in a timely manner as planned by Client Service Partner and Infra Delivery teams.

Escalation of critical issues/outages to Delivery Team Management as per procedures.

Provide detailed feedback to team members on all incident resolutions, ensuring full details are documented and entered into Knowledge base

Daily review and action of open cases; updating Operations Management on current cases and their status as appropriate.

Update Operations team on any projects being worked on.

To provide comprehensive handovers to peers at the end of shift.

Attend Daily Operations and Change Review Meetings as required.

Log cases to 3rd party vendors requesting assistance on unresolved issues.

Compliance - Working with Client base to organize and schedule compliance items such as hardware and software updates including firmware revisions and OS and Sub-Systems patching.

Technical Skills

• 6 years of excellent knowledge of Windows 2008, 2012 and associated platform(s) and/or tools,
• Hands on experince in Vmware 6.5 and above.
• Good knowledge and experience in Active directory forest and multiple domain trusts
• Good knowledge in Microsoft clustering
• Experience in DHCP,DNS, GPO
• Knowledge of Storage technologies, virtualisation like VMware, MSSQL and Citrix (useful)
• Excellent debugging and problem analysis skills
• Excellent interpersonal skills, self-motivation and the ability to work in a team
• Ability to manage large projects as Project Manager
• Should be Ok to work on Hospital Environment.
• Acknowledged expert in their field

EA License No. - 14C6941

The Executive, Operations Information System acts as a Data Analyst to lead data collection, data analysis, and data consolidation to provide key insights of the business in Singapore and Indonesia.

• Coordinating collection and consolidating of data
• Conduct data cleaning and vetting, check and verify data to ensure data input is accurate
• Apply analytical, statistical and operational research knowledge to transform data into insights to facilitate decision making.
• Prepare daily, weekly and monthly reports
• Report critical issues observed through information analysis
• Troubleshooting, researching and fixing issues
• To look into continuous improvement of data and business processes to improve efficiency and productivity
• Understanding internal department (civil, machinery, warehouse, workshop etc.) user needs and build, maintain and optimize systems & process together through the data acquired
• Other duties as assigned

Requirements:

• Degree in Business Management, Civil Engineering, Data Science, Information Technology, Information System
• At least 1 year of related experience
• Knowledge in Data Collection, Data Processing, Data Query
• Knowledge of statistical methods and techniques.
• Familiar with Microsoft Excel, Word, PowerPoint, MSSQL, PowerBI

Systems Migration Executive, Finance

Singapore Headquarters | Temporary | Hybrid

HOYA Electronics’ primary focus is on the development of optical and extreme ultraviolet (EUV) photomask blanks, which are critical components in the manufacturing process of the latest-generation chips used in various applications such as artificial intelligence, high-performance computing, and 5G. The company also manufactures a range of photomask blanks used in the production of chips for various applications such as memory, logic, and power devices.

Life at HOYA Electronics

HOYA strives to create innovations for a better future for people.

At HOYA Electronics, we are dedicated to innovation in the information technology segment, envisioning a world where all can thrive in harmony with nature. Our people are guided by our mission along with principles of commitment and innovation, influence every decision and action we take. We prioritize environmental protection, safety, and human rights, fostering diversity, inclusion, and employee well-being.

Be Empowered to Innovate and Develop for a Better Tomorrow with Us

· Experience an empowering and inclusive workplace that fuels your growth and development.

· Unlock your potential with abundant opportunities for skill-building and career advancement.

· Thrive in an environment that supports work-life balance and values your well-being.

· Receive fair and competitive rewards – your success is our success.

· We believe in recognizing excellence and celebrating your contributions.

Get to Know the Role

We are seeking a candidate to be responsible for overseeing SAP R3 to HANA migration and D365 database migration with a new Chart of Accounts, ensuring seamless system integration. They will manage data validation, including Financial Accounts Payable, Accounts Receivable, Inventory, and Fixed Assets, and coordinate migration of balances and open items. Conducting User Acceptance Testing, validating financial processes, and ensuring system customization in D365 is included. They will need to support go-live activities, post-go-live enhancements, and prepare audit-compliant documentation for Zaimu and Deloitte.

Essential Responsibilities

1. Systems Migration & Integration

· Responsible SAP R3 to HANA migration alongside implementation vendor

· Oversee D365 database migration with new Chart of Accounts

· Ensure seamless integration between HANA and D365 systems

1. Data Management & Validation

· Verify changes in master files for AP, AR, Inventory, and Fixed Assets

· Coordinate migration of open items and balances for AP, AR, Inventory, Fixed Assets, Purchase Order (with Procurement)

· Prepare monthly P&L total and closing balance for Balance Sheet for migration

· Ensure accurate GL mapping across both systems

1. Testing & Quality Assurance

· Conduct User Acceptance Testing (UAT) for all financial modules

· Validate financial processes including revaluation, journal and cost allocation

· Testing and ensure customized functions work in new D365

1. Project Support

· Provide go-live support and troubleshooting

· System enhancement post go-live

· Prepare comprehensive documentation for audit compliance – Zaimu and Deloitte

Skills and Competencies Profile

· Bachelor's degree/Diploma in Information Technology, Computer Science, Finance, or related field.

· Technical Knowledge:

o Good understanding of SAP R3 / SAP HANA functionality

o Proficiency in Microsoft Dynamics 365 Finance & Operations

o Solid understanding of financial modules: AP, AR, GL, Fixed Assets, and Inventory

o Experience with database migration and data mapping

· Financial Expertise:

o Strong understanding of accounting principles and Chart of Accounts structure

o Experience with financial reconciliation and balance sheet migrations

o Knowledge of forex transactions and revaluation processes

o Understanding of cost allocation methodologies

· Project Management Skills:

o Experience in ERP implementation or migration projects

o Strong analytical and problem-solving abilities

o UAT planning and execution experience

o Documentation and process mapping capabilities

o Stakeholder management experience

· Additional Requirements:

o Minimum 5 years of experience in financial accounting

o Experience working in systems implementation

o Strong communication and coordination skills

o Ability to work under pressure and meet strict deadlines

HOYA Electronics Singapore Pte Ltd is an equal opportunity employer. We are committed to building diverse teams and creating a safe and inclusive workplace that enables our people to perform at their best, regardless of nationality, ethnicity, religion, age, gender identity or sexual orientation, and other attributes that make every individual unique.

An offer with HOYA Electronics Singapore is conditioned upon the successful completion of pre-employment conditions, as applicable, and subject to applicable laws and regulations.

HOYA Electronics Singapore does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with HOYA Electronics Singapore.

Job Description:

We are seeking a highly skilled Senior System Analyst cum Developer with extensive experience in Microsoft Power Platform and Microsoft Modern Workplace to join our dynamic IT team. In this role, you will be responsible for designing, developing, and implementing solutions using Power Apps, Power Automate, Power BI, and other components of the Power Platform suite. You will collaborate closely with business stakeholders to gather requirements, analyze, processes, and streamline operations through automation and efficient application development.

Key Responsibilities:

• Design, develop, test, and deploy Microsoft Power Platform solutions including Power Apps, Power Automate flows, and Power BI dashboards.
• Customize and extend Microsoft Dynamics 365 using Power Platform tools.
• Analyze business processes and workflows to identify opportunities for automation and process improvement.
• Work closely with business users to gather requirements, create technical specifications, and deliver solutions that meet business needs.
• Provide technical leadership and guidance to junior developers and analysts.
• Collaborate with cross-functional teams including IT, business operations, and external vendors to ensure successful project delivery.
• Stay current with industry trends and best practices related to Microsoft Power Platform and recommend improvements or enhancements based on emerging technologies.

Required Skills and Qualifications:

• Bachelor’s degree in Computer Science, Information Systems, or a related field.
• Proven experience as a Senior System Analyst cum Developer with a focus on Microsoft Power Platform (Power Apps, Power Automate, Power BI) and Microsoft Modern Workplace.
• Strong understanding of Microsoft Dynamics 365 platform and its integration capabilities with Power Platform.
• Experience in designing and implementing complex Power Apps solutions with a focus on user experience and functionality.
• Proficiency in Power Automate (formerly Microsoft Flow) for workflow automation and integration.
• Experience in developing Power BI dashboards and reports for data visualization and business intelligence.
• Excellent analytical and problem-solving skills with the ability to translate business requirements into technical solutions.
• Strong communication and interpersonal skills with the ability to collaborate effectively with stakeholders at all levels.
• Microsoft Power Platform certifications (such as Power Apps Developer Associate, Power Platform Functional Consultant) are a plus.

Preferred Qualifications:

• Experience with other Microsoft technologies such as SharePoint, Azure, and Office 365.
• Knowledge of Agile development methodologies.
• Experience in mentoring and coaching junior team members.

Note: Proceeding to apply on this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.

https://www.wphdigital.com/notices

IT Infrastructure Support:

• Provide Level 1 technical support to end user, including software & network problem
• Deployment of new computer, including installation of software to end user
• Create & maintain end user account (AD & Email)
• Co-ordinate with external vendor for support
• Involve with infrastructure project & setting up new site office
• Responsible for new staff orientation briefing
• Provide onsite support to end user
• Ad-Hoc duties/task as per assigned

General:

• Create and maintain documentation on technical problem.
• Procurement of IT hardware and software
• Update & maintain IT inventory
• Disposal of IT hardware

Requirements:

• Nitec / Higher Nitec / Diploma / Advanced Diploma in IT
• Min. 2 years of experience or relevant working experience. Preferable with desktop support experience
• Basic Active Directory, Networking & MS365 skill. Candidate with Server, Hyper-V & Firewall knowledge is a plus point
• Good Knowledge on Microsoft Product
• Travel to various location around Singapore
• Able to work independent & multitask

Responsibilities:

IT Infrastructure Support:

• Provide Level 1 technical support to end user, including software & network problem
• Deployment of new computer, including installation of software to end user
• Create & maintain end user account (AD & Email)
• Co-ordinate with external vendor for support
• Involve with infrastructure project & setting up new site office
• Responsible for new staff orientation briefing
• Provide onsite support to end user.
• Ad-Hoc duties/task as per assigned

General:

• Create and maintain documentation on technical problem.
• Procurement of IT hardware and software
• Update & maintain IT inventory
• Disposal of IT hardware

Requirements:

• Nitec / Higher Nitec / Diploma / Advanced Diploma in IT
• Min. 2 years of experience or relevant working experience. Preferable with desktop support experience
• Basic Active Directory, Networking & MS365 skill. Candidate with Server, Hyper-V & Firewall knowledge is a plus point
• Good Knowledge on Microsoft Product
• Travel to various location around Singapore
• Able to work independent & multitask

ROLE DESCRIPTION SUMMARY

In anticipation of future bids and projects in Defence and Public Security sectors, Engineering Department requires system engineers who has a track record of building, deploying and maintaining the IT infrastructure in an enterprise environment. Domain knowledge in enterprise data networks and/or cybersecurity is desirable.

The System Engineer is to assist with IT infrastructure solutions according to project requirements and drive transformation for internal/external customers by adopting established platforms. The candidate will be involved with the requirements gathering, preparation of proposals, and conduct of presentations to customers or system owners. Upon confirmation of projects, the candidate is expected to take on an active role in the definition, procurement, deployment and operations of the necessary IT infrastructure covering but not limited to server hardware, virtualisation middleware, operating system and backup solution etc. Where necessary, the candidate may be tasked to support data networking initiatives, cybersecurity implementations and other COTS deployment depending on the candidate’s technical background and interests. Therefore, a good understanding of cybersecurity principles and concepts such as network segmentation, network access controls and 802.1X is desirable.

KEY ACTIVITIES AND RESPONSIBILITIES

As an IT Infrastructure System Engineer, you are accountable for:

· Assist project or team leads in evaluating and recommending the appropriate IT infrastructure products (commercial or open source) that will meet project or customer requirements

· Take charge or support the deployment of said products, including integration and testing activities at the System-as-a-whole level

· Work with engineers from other disciplines (e.g. software, cybersecurity, integration) in the delivery of turn-key systems or proof-of-concept (POC) initiatives

· Monitor the health of infrastructure services and perform availability management for servers and its services, and assist in the resolution of operational issues

· Create & maintain technical documentation on Operations / Audit Best Practices, troubleshooting & related solutions knowledge base

· Manage the system recovery process (backup/restore of Infrastructure services and critical production server data and image) and assist in preparing incident reports in the event of outages

· Participate in failover or disaster recovery exercises of the IT infrastructure when required

· Deploy security fixes on Infrastructure services in accordance to enterprise vulnerability and patching strategy

· Administer servers, VMware/Hyper-V platforms and domain controllers/LDAP servers.

· Participate in the optimization of system performance and system capacity planning.

· Support deployment/configuration tasks of Cisco switches and network firewalls (Check Point / Fortinet / Palo Alto)

KEY KNOWLEDGE AND EXPERIENCE

To be successful in your role, you will have demonstrated and/or acquired the following knowledge and experience:

· Degree in Computer Science, Information Technology or related disciplines

· At least five years of relevant IT experience in designing (not mandatory but preferred), deploying and managing IT infrastructure systems.

· Required knowledge and experience with Windows Server 2k16/2k19, Linux, VMware/Hyper-V virtualization, and Azure Cloud

· Knowledge of infrastructure best practices, system technologies, operation processes and system engineering methodologies

· Working knowledge of cybersecurity technologies will be desirable

· Technical certification in cybersecurity, network or system technologies, such as CCNP, Microsoft Certified: Azure Administrator Associate, VCP (VMware), VMCE (Veeam), OSCP, SSCP etc. will be advantageous.

· Good written and oral communication skills

· Motivated team player with a keen eye for details, but able to work independently as well when required

· Candidate should also be willing to explore new technical domains in order to have a holistic technical view of the digital transformation landscape

We are a team of self-motivated and forward-thinking product and engineering experts, continuously pursuing excellence in our product, technology, and development process that drives efficiency and success across our company. With our mission to enhance organizational capabilities by driving future-forward workplace solutions, we strive to be the go-to team for the best enterprise products.

Job Description

• Software development driven by stakeholder-focused requirements, including effort estimation, solution design, implementation, code review, performance optimization, documentation, monitoring, and bug resolution.
• Communicate with other teams during the analysis and development stages.
• Collaborate with the backend team members on the design and implementation stages.
• Prepare infrastructure and deployment plans to bring features alive.
• Develop and ship cloud-native applications.
• Design and deploy cloud infrastructure.
• Write unit, functional, and end-to-end tests.
• Write understandable, testable, and maintainable code.
• Develop new and maintain the existing features.
• Improve scalability and performance of the existing services.

Job Requirements

• Bachelor's degree or higher in Computer Science or a related field from a reputable university.
• In-depth understanding of computer science fundamentals (data structures and algorithms, operating systems, networks, databases, etc.).
• Relevant backend experience (working experience or internship) using Go or Python.
• Familiar with OOP, Restful API design, and relational database design.
• Familiar with Linux development environments, docker, and Nginx.
• Passionate about coding and programming, innovation, and solving challenging problems.
• Experience in web security is preferred.
• Experience in design and development of large-scale distributed systems is preferred.

Job Purpose

To take charge as process/product owner role for processes transferred from MF or customers. To deliver KPIs right from process setup, qualification, tapeout, prototype to mass production phase.

Job Description

• To meet key process/product qual milestones set e.g. Tapeouts (NTO/RTO), PRS matching, ERA, WAT/yield matching, HTOL/ESD/Latchup etc
• Co-work with transfer team and Fab modules to deliver robust integrated process to enable a successful production volume ramp from development/pilot stage.
• Key Fab interface role working directly with customers to address their needs, product performance in terms WAT/yield, conference calls and customer audits etc
• Own process FMEA, PCP for processes under your ownership.
• Own SPC and CITs with modules/QA on inline and WAT Cp/Cpk/OOC performances to meet Fab and customer’s index.
• Manage daily ops related logistics in terms of inline/WAT disposition with related parties to enable smooth wafer shipment.
• To co-work with product engineer to perform device/process corner splits to check out product yield window.

Job Requirements

• Bachelor’s Degree preferably in Engineering with semiconductor process or device knowledge
• A minimum of 3-5 years of relevant experience in technology development, product transfer or process integration related scope.
• Good presentation and communication skills
• Independent and adaptable to different culture fast
• Hardworking, adaptable and able to work independently and collaboratively with teams
• Ability to thrive and meet timelines in a fast-paced and dynamic result-driven environment

Under administrative supervision of the Technology, this position is responsible for the deployment and maintenance of a cloud-based applications infrastructure.

Responsible for deploying, automating, maintaining, troubleshooting and improving the systems that keep the backend infrastructure running smoothly. The role requires you to have hands-on technical experience and a can-do approach towards environment automation / management and continuous improvement.

Job Duties:

• Deploying, automating, maintaining, and managing AWS cloud-based production system, to ensure the availability, performance, scalability and security of productions systems.
• Build, release, and configuration management of production systems.
• Pre-production Acceptance Testing to help assure the quality of our products / services.
• System troubleshooting and problem solving across platform and application domains.
• Suggesting architecture improvements, recommending process improvements.
• Ensuring critical system security using best in class cloud security solutions.
• Evaluate new technology options and vendor products.

Skills and Requirements:

• Bachelor’s degree in computer science or other equivalent technical discipline.
• 1+ years’ experience with using a broad range of AWS technologies (e.g., EC2, RDS, ELB, EBD, S3, VPC, Glacier, IAM, CloudWatch, KMS) to develop and maintain an Amazon AWS based cloud solution, with an emphasis on best practice cloud security
• AWS Certified Solution Architect (Associate) is preferred.
• Conversant with infrastructure definition tools such as Cloud Formation and Terraform
• Experience as a DevOps Engineer in a 24x7 uptime Amazon AWS environment, including automation experience with configuration management tools.
• Scripting Skills: Strong scripting and automation skills.
• Operating Systems: Windows and Linux system administration.
• Monitoring Tools: Experience with system monitoring tools.
• Problem Solving: Ability to analyze and resolve complex infrastructure resource and application deployment issues.
• Experience with other Clouds such as Azure or GCP can be considered.

Note: Proceeding to apply on this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.

https://www.wphdigital.com/notices

Job Purpose

To take charge as process/product owner role for processes transferred from MF or customers. To deliver KPIs right from process setup, qualification, tapeout, prototype to mass production phase.

Job Description

• To meet key process/product qual milestones set e.g. Tapeouts (NTO/RTO), PRS matching, ERA, WAT/yield matching, HTOL/ESD/Latchup etc
• Co-work with transfer team and Fab modules to deliver robust integrated process to enable a successful production volume ramp from development/pilot stage.
• Key Fab interface role working directly with customers to address their needs, product performance in terms WAT/yield, conference calls and customer audits etc
• Own process FMEA, PCP for processes under your ownership.
• Own SPC and CITs with modules/QA on inline and WAT Cp/Cpk/OOC performances to meet Fab and customer’s index.
• Manage daily ops related logistics in terms of inline/WAT disposition with related parties to enable smooth wafer shipment.
• To co-work with product engineer to perform device/process corner splits to check out product yield window.

Job Requirements

• Bachelor’s Degree preferably in Engineering with semiconductor process or device knowledge
• A minimum of 3 years of relevant experience in technology development, product transfer or process integration related scope. Fresh grads can be explored with relevant semiconductor device knowledge.
• Good presentation and communication skills
• Independent and adaptable to different culture fast
• Hardworking, adaptable and able to work independently and collaboratively with teams
• Ability to thrive and meet timelines in a fast-paced and dynamic result-driven environment

Summary:

We are seeking a skilled and motivated Software Engineer to join our dynamic team. As a Software Engineer, you will be responsible for designing, developing, and maintaining software applications. You will collaborate with cross-functional teams to analyze user needs and implement innovative solutions. The ideal candidate should have a strong background in software development and possess expertise in JavaScript, Software Engineering, Python, Java, and SQL.

Roles and Responsibilities:

- Design, develop, and test software applications based on user requirements and industry best practices

- Collaborate with cross-functional teams to gather and analyze user needs

- Write clean, efficient, and maintainable code

- Troubleshoot and debug software defects to ensure optimal performance

- Conduct code reviews and provide constructive feedback to team members

- Stay up-to-date with the latest software development trends and technologies

- Collaborate with product owners and stakeholders to define project requirements and deliverables

- Participate in the entire software development lifecycle, from concept and design to testing and deployment

- Document software specifications, user manuals, and technical documentation

Requirements:

- Bachelor's degree in Computer Science, Software Engineering, or a related field

- 4 to 6 years working experience.

- Proven experience in software development, including JavaScript, Python, Java, and SQL

- Strong understanding of software engineering principles and best practices

- Familiarity with front-end and back-end development frameworks

- Experience with version control systems, such as Git

- Knowledge of software testing methodologies and tools

- Excellent problem-solving and analytical skills

- Strong communication and collaboration abilities

- Ability to work independently and as part of a team

- Plus skills: Experience with Agile development methodologies, familiarity with cloud computing platforms (e.g., AWS, Azure), knowledge of mobile application development frameworks (e.g., React Native), proficiency in object-oriented programming languages (e.g., C++, C#), understanding of data analytics and visualization tools (e.g., Tableau, Power BI)

Note: The plus skills mentioned above are not mandatory but will be considered as an advantage during the selection process.

Summary:

We are seeking a skilled and motivated Software Engineer to join our dynamic team. As a Software Engineer, you will be responsible for designing, developing, and maintaining software applications. You will collaborate with cross-functional teams to analyze user needs and implement innovative solutions. The ideal candidate should have a strong background in software development and possess expertise in JavaScript, Software Engineering, Python, Java, and SQL.

Roles and Responsibilities:

- Design, develop, and test software applications based on user requirements and industry best practices

- Collaborate with cross-functional teams to gather and analyze user needs

- Write clean, efficient, and maintainable code

- Troubleshoot and debug software defects to ensure optimal performance

- Conduct code reviews and provide constructive feedback to team members

- Stay up-to-date with the latest software development trends and technologies

- Collaborate with product owners and stakeholders to define project requirements and deliverables

- Participate in the entire software development lifecycle, from concept and design to testing and deployment

- Document software specifications, user manuals, and technical documentation

Requirements:

- Bachelor's degree in Computer Science, Software Engineering, or a related field

- 2 to 6 years working experience.

- Proven experience in software development, including JavaScript, Python, Java, and SQL

- Strong understanding of software engineering principles and best practices

- Familiarity with front-end and back-end development frameworks

- Experience with version control systems, such as Git

- Knowledge of software testing methodologies and tools

- Excellent problem-solving and analytical skills

- Strong communication and collaboration abilities

- Ability to work independently and as part of a team

- Plus skills: Experience with Agile development methodologies, familiarity with cloud computing platforms (e.g., AWS, Azure), knowledge of mobile application development frameworks (e.g., React Native), proficiency in object-oriented programming languages (e.g., C++, C#), understanding of data analytics and visualization tools (e.g., Tableau, Power BI)

Note: The plus skills mentioned above are not mandatory but will be considered as an advantage during the selection process.

About Us:

VisionPower Semiconductor Manufacturing Company Pte Ltd (VSMC) is a new joint-venture 300mm semiconductor wafer manufacturing fab to be built in Singapore. We are looking for committed, resilient and passionate talents to launch a promising future that power the next generation devices and systems. If you share the same passion to pursue excellence, join us to make an impact and be part of something special!

Role Summary:

You will be responsible for driving quality improvements through innovative IT solutions.

Key Responsibilities:

• IT solutions for Quality Management: Design, implement, and maintain IT systems to support quality assurance and control processes.
• Advanced Quality Analytics: Analyze data to identify trends, patterns, and root causes of quality issues.
• IT System Integration: Integrate machine and equipment applications for data collection and status monitoring to establish a robust system for management and adjustment.

Education Qualification & Essential Experiences:

• Bachelor’s or higher degree in Computer Science, Electrical, Mechanical, Information Technology or a related field.
• Minimum 1 year related experience in Master Data Management background
• Strong understanding of semiconductor technology is preferable.
• Knowledge of SPC, FDC, CIM, and Full Automation, and Quality Management.
• Proficient in at least one of the following programming languages: C, C++, C#, Java, or Python.

Personal Attributes:

• Display agility in responding to changing priorities and effectively managing multiple projects.
• Able to work individually while also effectively collaborating with team members.
• Have the drive to achieve goals and complete tasks independently
• Proficient in effectively conveying information through both written and verbal communication.
• Open to taking on challenging tasks and embracing new opportunities.

Location: Tampines

I- Basic Function/General Scope of Work

The position takes overall responsibility of project management for all aspects (contract, commercial and technical) of the projects assigned. The position works closely with Project Manager so as to complete and achieve the projects’ objectives/ metrics as planned.

II- Key Duties & Responsibilities

1. Conducts site inspection, collects the data and transfers the information to design team to prepare drawings.

2. Verifies all drawings from design team prior to moving to construction phase.

3. Deals with customer requires related to drawings and requirements.

4. Coordinates with design team, customers and sub contractors during construction.

5. Checks and inspects the quality of work carried out by workers of subcontractors.

6. Assists and follows the assignments of project manager in ensuring that the projects are implemented on time, safety and in accordance with the customer requirements

7. Be responsible for testing and commissioning all equipment with subcontractors after installation.

8. Be responsible for customer training after project completed.

9. Be responsible for final inspection and collection the data for as built drawings.

10. The position is accountable for implementing assigned responsibilities and activities to attain project goals and objectives.

11. The position is accountable for strictly complying with Chubb’s Code of Ethics.

12. The position is accountable for implementing assigned responsibilities and activities to attain EH&S goals and objectives and complying with EH&S policies, applicable rules, procedures, and regulations.

III- Qualifications & Compentencies

The incumbent should possess:-

1- a degree in Engineering is required/preferred.

2- a minimum 3 years of Project Management knowledge, skills, experience.

3- Knowledge and experience in any kind of engineering management, problem solving, strong systematic and analytical thinking skills, strong knowledge of commercial terms and conditions, working within an ISO 9000 quality environment, strong coaching, influential and negotiation skills.

4- Good English communications and computer competencies.

5- Adaptability, Analytical Thinking, Teamwork, Communications, Listening and Ethics.

6- Experience in LTA projects is preferred.

Compensation & Benefits

• Annual Increment
• Performance Incentive Bonus
• Career Progression

For quick reply, please contact me at +65 85878287

Registration Number: R21100938

EA Licence No: 22C1301 (Unisearch Services Pte Ltd)

project EngineerOccupationContract EngineerJob Description & Requirements
Project Engineer ：

1. Work in Semi-con Industry· Career Development and Personal Growth·

2. Harmonious Working Environment and CultureJob DescriptionMain

Duties:·

1. Liaise with clients for the schedule and work method regarding maintenance activity·

2. Preparing Pre-Documents (Method Statement & Drawing) and post-report (Service report) for the maintenance jobs·

3.Coordinate with subcontractor for the maintenance jobs·

4. Manage and Control sub-contractors and monitor their work closely to keep site safe and neat· Supervise ongoing site activities closely·

5.Requirements:· Degree In Environmental Engineering/Civil Engineering or equivalent from Local Singapore recognized University.·

6.Able to work independently and eager to learn, team player.· Good interpersonal communication skill

• Assist in research to advance the science and technology of artificial intelligence. Assist the chief Engineer to work towards long-term ambitious research goals, while identifying intermediate milestones for the Company
• Works with cross-discipline teams to ensure connectivity between various data sources and business problems.
• Assist in developing algorithms and analytical techniques to improve business performance and revenue.
• Maintains awareness of emerging analytics and big-data technologies.

Requirements:

• At least 5 years’ experience in relevant research, industrial experience required. Msc / degree in Computer Science, Electrical Engineering, Mathematics or related fields.
• Deep insight in machine learning and deep learning.
• Solid application background, especially in machine learning techniques with computer vision, natural language processing, recommendation system.
• Excellent programming skills in Python/C++.
• Experience with one or more deep learning libraries and platforms (e.g., TensorFlow, PyTorch, etc).
• Strong system-building and management skills and keen interests in working with emerging technologies and frameworks.
• Good communications skill in both written and verbal English.

SSMC (Systems on Silicon Manufacturing Company Pte. Ltd.), is a Joint Venture between NXP and TSMC. We offer flexible and cost effective semiconductor fabrication solutions by maintaining fully equipped SMIF cleanroom environment, 100% equipment automation and proven wafer-manufacturing processes.

At SSMC, every career journey is unique and rewarding. We're looking for innovative, passionate, and talented people like you to join our team.

We’re searching for an Engineer to be part of our Manufacturing diverse team of talent. You will be responsible for supervising and coordinating production activities to meet daily and monthly manufacturing goals.

What you will be working on:

• Supervise and coordinate production activities to meet daily and monthly manufacturing goals through the efficient use of manpower, material, and machine; together with proficient methodologies, in a hazardous-free and healthy working environment.
• Plan, strategize and monitor the movement of WIP for maximum throughput, minimum idle time and maintain line linearity.
• Solicit Engineering support to ensure tight focus on areas and variance requiring immediate attention.
• Resolve and handle line-related issues / preventive maintenance and to understand all equipment capacities / constraints so as to identify, handle and resolve bottleneck situations.
• Mentor and train all Manufacturing Leaders and Assistants to develop skills required for efficient MFG operations.
• Execute improvement programs in manufacturing operations in his/her Section.
• Facilitate and participate in quality, productivity and cost reduction improvement.
• Ensure safety, discipline and housekeeping compliance by all personnel and take actions on violators.
• Ensure proper documentation and data-integrity.
• Perform shift duties to support production, as required by Section Manager.

More About You:

• Degree in Engineering
• Preferably 1-3 years relevant wafer fab manufacturing experience.
• Candidates with no experience will be considered for junior role, training will be provided
• Interest in Wafer Fabrication Manufacturing
• Possess leadership quality
• Good interpersonal skills
• Team player
• Good analytical and planning skills

SSMC is committed to equal employment opportunities and abides by the Tripartite Guidelines on Fair Employment Practices (TGFEP). All qualified applicants will receive non-discriminatory consideration for employment on the basis of merit and regardless of age, race, gender, religion, marital status and family responsibilities, or disability, or any other attributes as protected by the relevant laws.

Key Responsibility

• Serving as the first point of contact to operational and user inquiries via phone and email.
• Following up with users to ensure full resolution of issues.
• Collaboration with stakeholders to resolve issues.
• Resolve technical issues by identifying problems, guiding users through corrective steps, or escalating issues to appropriate teams.
• Collaborate with internal teams to improve knowledge base and support processes.
• Create, review and update operational documentation and reports.
• Be proactive and promptly providing first level technical assistance to users' questions and problems.

Requirement

• Diploma or Bachelor's degree in Computer Engineer/Computer Science or related field.
• Excellent interpersonal skills with the ability to communicate (both verbally and written) and interact effectively at all levels.
• Familiarity with helpdesk software and technical troubleshooting.
• Strong communication skills and the ability to explain technical details clearly.
• Experience in supporting government agency is preferred.
• Experience with software testing is preferred.
• Singapore citizenship is required