• Provide support to set up IT workstream for Wholesale Banking, Private Wealth Banking products and services such as Loan, Deposits, Treasury, Securities Custody and Execution

• Provide support to create technology roadmap to meet program objectives, work closely with Head Office, regional business sponsors and IT stakeholders

• Support program feasibility study, pros & cons of solutioning options to meet the program timelines and seek consensus from stakeholders.

• Liaise on defining of business & system requirement plan such as scope definition, schedule, resource allocation, budgeting, implementation plan and quality assurance processes

• Review the application architecture and infrastructure designs

• Work with wider stakeholders to explore technical solutions to achieve business objectives and requirements.

• Provide support to drive the implementation of regional technology programs to meet strategic or tactical objectives, always looking for standardization opportunities. Develop understanding of various banking systems such as at Japan Head Office, regional and country local systems to provide solutions for specific project and lead such initiatives.

• Provide support to drive the implementation of regional technology programs to meet strategic or tactical objectives and focusing on standardization opportunities.

• Support the establishing and implementing of project management practices, templates, policies, tools to expand and mature the Program and Project Management capabilities of the IT APAC organization.

• Participate in key regional meetings and provide updates and align for programs and projects.

• Support program risk assessment to mitigate potential issues and track status and progress.

Job Requirements:

- At least 6 years of working experience in:
i) Relational Databases:
- Teradata or DB2
ii) Operating Environment:
- IBM Mainframe
- Z/OS (OS/390)

- At least 4 years of working experience in user requirement gathering, system analysis, design, and testing.

- Able to develop and maintain complex programs using one of the following programming languages:
i. Easytrieve Plus
ii. COBOL

- Able to develop and maintain codes in at least one of the following programming languages
i. Gupta Team Developer/Unify
ii. Visual Basic
iii. C++
iv. Java
v. C# or .NET

- Good communication and writing skills.

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

- At least 6 years working experience in systems analysis, systems design, systems development, and systems quality assurance.

- Ability to work independently in gathering requirements from users, designing, implementing, and maintaining application systems.

- Relevant working experience in the following platforms and programming languages (for the support of the Statistical Systems):

i) IBM Mainframe MVS/ESA

ii) Easytrieve Plus

iii) SAS

iv) Teradata

v) Microsoft SQL Server

vi) Microsoft SQL DTS/SSIS

- Relevant working experience (for support of the statistical systems):

i) To service ad-hoc and urgent statistical requests

ii) To maintain/enhance the statistical and survey systems

iii) Data warehouse projects

- Relevant working experience in the following platforms and programming languages (for the support of the data warehouse):

i) IBM Mainframe MVS/ESA

ii) SAS

iii) Teradata

iv) Microsoft SQL Server

v) Microsoft SQL DTS/SSIS

vi) Tableau

vii) Informatica PowerCenter

- Relevant working experience (for the support of the data warehouse):

i) Data warehouse design, development, and its maintenance

ii) Data loading and its process

iii) Data model and the use of data modeling tool

- Good communication and writing skills.

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Role and Responsibilities:

Programme Management:

• Oversight of the IT programme, track the projects’ progress to ensure projects are on track and aligned with overall IT programme timeline.
• Identify, track and manage the risks, assumptions, issues and dependencies for the overall IT programme.
• Coordinate activities among different projects and supporting the system integration between systems.

Work Plan and Budgeting:

• Work with relevant parties (delivery teams, vendors, ops users, etc) to plan and budget the decommissioning of application systems that will no longer used, decanding of services/facilities within systems, and commissioning of new services/facilities
• Collate business requirements of stakeholders, including working with delivery teams for solution review board submissions, ITQ/RFP submissions, and approval papers.
• Work with delivery teams to obtain the costings, including review the cost reasonableness.
• Work with relevant parties (vendors, delivery teams,ministry etc) to advise users on adoption of technologies/systems/national initiatives.

Project Delivery:

• Work with relevant parties (delivery teams, vendors, ops users, etc) to procure, perform installation, setup, testing and full-dress rehearsals of application systems for the commissioning of new services / facilities
• Facilitate and participate in cluster / institution workflow study, workgroup discussion to provide IT advice, including driving National IT initiatives adoption.
• Plan and track the required activities for IT readiness, deployment, and implementation.
• Tracking of key performance indicators for institution / cluster projects such as timely project delivery, quality of systems delivered, user satisfaction of systems delivered, etc.
• Management and reporting of project development, maintenance and support activities.
• Support users in user acceptance testing (UAT), and system integration testing between different systems.
• Work with users and delivery teams to resolve IT issues and timely resolution / implementation.
• Ensure IT systems and implementation adhere to thepolicies, standards, and guidelines, supporting the Security risk Assessment and Solution Review Board (SRB) approval for projects.
• Support the activities for operation transition, business continuity planning (BCP), full dress rehearsal and hospital go-live.

Others:

• Perform a secretariat role for the Campus Development meetings.
• Prepare and present the required materials for relevant forums in the institution/cluster (eg. IT committees, management meetings, steering comm meetings, etc)
• Support and manage ad-hoc IT requests from institution/cluster, IT issues resolution etc.
• Support audit requests as raised from internal / external audits.
• Undertake any requests as directed and in alignment with organization objectives and goals.

Requirements / Qualifications

• Bachelor Degree in Computer Science or equivalent (IT related field preferred)
• Strong experience in project management
• Excellent problem solving skills (including troubleshooting in IT related context).
• Excellent written/communication and interpersonal skill
• Strong organisational and customer service skills
• Able to lead and work with cross functional teams

Find Your Dream Job with Us

WE ARE HIRING!! Apply now and make a difference.

Role: System Analyst

Job Requisition Number: JR46297

Job Level: More than 10 years of relevant experience (L3)

Location: Singapore

Job Objectives

Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations.

We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure.

Our operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing.

Job Responsibilities:

- Perform impact analysis on Project scope and document proposed solution and estimated required effort

- Responsible to analyse and define detailed functional specifications based on the functional and non-functional requirements document

- Collaborate with Functional Business Analyst to clarify functional and non-functional requirements

- Define and ensure traceability from functional specifications to business requirements

- Ownership of the creation of functional design specifications and technical design document

- Collaborate with developers and infrastructure teams to clarify functional specification and technical design during build, test and deployment phase

- Review and contribute to test planning and design for SIT and UAT

- Clarify test findings escalated by Test Manager and classify the findings accordingly (either as a defect or change request)

- Provide input to impact assessment and estimation for Project Change Request

- Manage and work with vendors and internal teams to successfully deliver committed scope for AML systems

- Manage and work with stakeholders during all phases of system changes delivery

- Coordinate and plan with Infra and change management teams for application deployment activities in DevOps environment.

- Conduct technical delivery/process knowledge and best practices sharing/training sessions with internal teams to help improve overall delivery competency level.

Key Requirements:

- AML/Compliance Tech system enhances delivery experience in the banking industry

- Hands-on experience in design and configurations/development work for the NetReveal AML application

- Experience in leading, with good results, design gathering and design workshops with users as part of project delivery or defects fix its work

- Strong Oracle SQL, PL/SQL and Unix skills

- Good application design operational impact awareness

Technical Skills:

· SQL / PL-SQL, Java, Unix shell scripts

· Netreveal / Actimize / Fircosoft AML application,

· DevOps change process familiarity (Bitbucket, Jenkins), Control-M, Aldon

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer to your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume. Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Responsibilities:

• Plan, coordinate and oversee the installation and maintenance of internal systems of hardware, software and networks.
• Implement and manage security protocols, including access controls, backups and firewalls.
• Monitor, troubleshoot IT systems, including security system and networking.
• Manage servers, email systems, CCTV, HR system and others.
• Set up user accounts and PC workstations, Apps etc.
• Ensure the efficiency and reliability of IT infrastructure.
• Support web development and maintain Company portals.
• Maintain and support the Dynamics NAV ERP system.
• Conduct programming and develop Apps to support business operation.
• Provide IT support to internal and external users as needed.
• Maintain all IT related documentation and policies up to date.
• Perform other tasks as required.
• Any other ad-hoc duties as assigned by supervisor

Requirements:

• Minimum Diploma in IT, Computer Engineering, or a related field.
• Knowledge of system security, networking and database management.
• Good programming skills, with app development experience is a plus.
• Familiarity with access control, CCTV, and alarm systems is an advantage.
• Experience supporting: Microsoft Dynamic Navison ERP
• Experience supporting User, Network

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

Responsibilities

• Prospect for potential new clients and turn this into increased business

• Meet potential clients by growing, maintaining, and leveraging your network

• Research and build relationships with new clients

• Work with team to develop proposals that speaks to the client’s needs, concerns, and objectives

• Participate in pricing the solution/service

• Handle objections by clarifying, emphasizing agreements and working through differences to a positive conclusion

• Participate and attend functions such as trade exhibitions and conferences, and provide feedback and information on market trends, as well as prospect for new clients

• Organize technology demonstration events to showcase capabilities and engage potential customers

• Present new products and services and enhance existing relationships

• Work with technical staff and other internal colleagues to meet customer needs

• Present and apprise company’s management on sales progress during bi-monthly sales review meeting

Requirements

• Bachelor's degree in Engineering or Business

• At least 3-5 years of sales or marketing experience will be of advantage

• Experience in Defence System will be of advantage

• Good Networking Skills

• Persuasion

• Proposal Writing

• Closing Skills

• Motivation for Sales

• Good Prospecting Skills

• Sales & Biz Orientated

• Identification of Customer Needs and Challenges

• Professionalism

• Microsoft Office (Word, PowerPoint)

• Working location is in Ang Mo Kio

• Singaporeans Only

Please submit resumes to [email protected]

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

This position play a crucial role in ensuring that customers derive maximum value from a product or service, ultimately fostering long-term satisfaction and loyalty. Their responsibilities typically include:

Customer Support: Serve as a primary point of contact for customers, addressing inquiries, troubleshooting issues, and providing technical assistance promptly and effectively.

Product Training: Provide training sessions & educate customers on how to effectively use the product or service to maximize its value.

Onboarding: Guide new customers through the initial setup and implementation process, ensuring a smooth transition onto the product or service.

Cross-functional Collaboration: Work together with teams across the organization, including sales, marketing, product development, and support, to ensure a unified and positive customer experience

Requirement :

-1-2 year experience in customer support role

- Possess good HR payroll , leave system , CPF & OT claims concept

- Good communication skills and able to handle difficult customers

- Training will be provided

Mon to Fri 9am to 6pm

Responsibilities

• Prospect for potential new clients and turn this into increased business

• Meet potential clients by growing, maintaining, and leveraging your network

• Research and build relationships with new clients

• Work with team to develop proposals that speaks to the client’s needs, concerns, and objectives

• Participate in pricing the solution/service

• Handle objections by clarifying, emphasizing agreements and working through differences to a positive conclusion

• Participate and attend functions such as trade exhibitions and conferences, and provide feedback and information on market trends, as well as prospect for new clients

• Organize technology demonstration events to showcase capabilities and engage potential customers

• Present new products and services and enhance existing relationships

• Work with technical staff and other internal colleagues to meet customer needs

• Present and apprise company’s management on sales progress during bi-monthly sales review meeting

Requirements

• Bachelor's degree in Engineering or Business

• At least 3-5 years of sales or marketing experience will be of advantage

• Experience in Defence System will be of advantage

• Good Networking Skills

• Persuasion

• Proposal Writing

• Closing Skills

• Motivation for Sales

• Good Prospecting Skills

• Sales & Biz Orientated

• Identification of Customer Needs and Challenges

• Professionalism

• Microsoft Office (Word, PowerPoint)

• Working location is in Ang Mo Kio

• Singaporeans Only

Please submit resumes to [email protected]

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

At least 6 years of web-based enterprise application development experience using Java Technologies.

Working experience in Object-Oriented Analysis and Design.

Java programming experience in one or more of the following operating systems:

- Windows

- Unix (Solaris)

- Linux

Proficiency in the following:

Java Enterprise Edition or Spring or equivalent.

Development of Web-based applications using UI frameworks such as Angular/AngularJS, JQuery, Struts, or equivalent.

Development of application using Persistence frameworks such as Hibernate, JPA, or equivalent.

Development of Web services, Restful services, or equivalent.

Relational Databases like DB2, SQL Server, Oracle.

Using tools for testing.

IDE such as Eclipse, JDeveloper, Netbeans, or equivalent.

Spring framework.

Working experience in using the following:

- Application Servers like Websphere, Weblogic, or equivalent.

- Webserver like Apache Webserver, Microsoft IIS, or equivalent.

- Able to work independently in gathering requirements from users, translating them into system specifications, designing, testing, implementing, maintaining application systems

- Working experience in the followings:

- Integration with Mainframe system

- Messaging system (eg. IBM MQ)

- Document or Content management system

- Responsive Web Design

- Service-Oriented Architecture

- Rules Engines

- Performance testing and related tools

- Primefaces, Hibernate, Spring Batch, Jmeter

- Working experience in one or more of the following standards:

- Web (HTML/CSS)

- Extensible Markup Language (XML)

- Service Component Architecture (SCA)

- Angular

- React

- Working experience in COBOL, CICS, DB2

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Who Are We Looking For

You will be interacting with customers, responding to their needs. Gather customer’s information and determine the issue by evaluating and analyzing the symptoms. You will follow up and make scheduled callbacks to customers where necessary. You will help build, maintain and troubleshoot the client's infrastructure. You will be working alongside other engineers to ensure highest levels of client service delivery.

Your duties & responsibilities should include, but are not limited to:

• Provide Level 2 / 3 IT support to End-Users & Infrastructure Devices (onsite / remotely)
• Deploy, Manage and Maintain servers and networks (L3)
• Troubleshooting Network and Server devices (Active Directory, GPOs, OUs experiences)
• Producing Reports to clients during Onboarding / Maintenance
• Ensuring Clients’ System Documentation is accurate and up to date
• Provide front-line IT support to employees via walk-ups, tickets, and MS Teams
• Maintain accurate ticketing processes and asset management tracking records
• Provide emergency requests / VVIP support / Project deployment outside of business hours
• Monitor, troubleshoot, and repair IT hardware and software
• Handle hardware and software sourcing / purchasing / liasing
• Write and update technical documentation for end users and the IT team
• Assist in Projects / Audits / Onboarding based task given by the IT team
• Liaising with 3rd party vendors

You’re Good At

• Good interpersonal skills
• Highly adaptable and flexible
• High level of ethics, values, integrity and trust
• High proficiency in both written and spoken English
• Windows Server Knowledge (AD, GPOs, OU Experiences)

Will Be Awesome If You Are/Have

• Highly disciplined and productive when working independently
• Takes initiative to identify gaps and develop solutions to close the gaps
• Good in follow up and follow through to complete tasks
• Powershell / CMD Line Scripting
• Deployment Knowledge (SCCM/Intune/Custom Imagings/Software Centers)

Your Qualifications

• Minimum 5 years of experience providing IT support in a corporate environment
• Experience in supporting and troubleshooting Windows 10, MS Office, Windows Server (ADFS/LDAP/WSUS) in a business environment

**Only shortlisted candidates would be notified**

**Only fully vaccinated with primary vaccination series may apply**

At Aleph, we design human experiences by asking the right questions. Here, you’d find a curious breed of creative engineers spread across the globe, specializing in craft, strategy, and technology. With a keen ear to the ground, we turn big dreams into user-first digital solutions by design. Through rigorous prototyping, close collaboration, and responsive engineering, we commit to creating a future that leaves our craft, community, and clients better than before we began.

We are looking for an experienced Senior System Analyst to join our team! As a System Analyst, you will be responsible for analysing, studying, and implementing new system solutions. You will be monitoring current processes and implementing new solutions with the goal to improve overall business efficiency. You will be working with our team of engineers and developers who are proficient in IT, programming and software development.

Key Responsibilities

• Drive Requirements Lifecycle: From abstract product vision all the way to detailed functional requirements, system integration, and business processes required to support them.
• Bridge Product Owners and Developers: Translate the high-level product vision and initiatives into tangible, detailed requirements for developers. This can be in the form of technical documentation, systems integration documentation, API specifications, data models, architecture diagrams, process flows, or functional specifications.
• Support Development: Support developers and testers by providing the first level of clarifications during development and testing.
• User Stories: Define detailed user stories based on business requirements. Ensure that user stories have sufficient details so that developers are able to estimate and work with them.
• Business Processes: Define detailed business processes, spanning both online and offline aspects. Coordinate with various stakeholders to get detailed requirements, and ensure that they are met through proposed solutions.
• Technical Documentation: Create and extend existing technical documentation to describe the infrastructure, security, functions of the system.

Prerequisites

• Good understanding of digital banking products and processes.
• Detail oriented.
• Strong API experience, 5+ years hands on dev exp in Java
• Experience in Data Modelling and DB design ( Oracle, MS SQL Server and Postgres )
• Ability to translate high-level requirements into detailed documentation within the organisation’s context.
• Familiarity with Visual studio and Swagger plugin to create YAML files.
• Ability to evaluate and analyse existing business processes, and uncover areas for improvements.
• Ability to envision and design end to end business processes while keeping an eye on the details.
• Ability to gather critical information from meetings with various stakeholders and produce useful documentation.
• Ability to communicate and clarify requirements with developers.
• Ability to identify and clearly document dependencies.

Benefits

• Competitive salary (compensation will be based on experience)
• Medical insurance
• Yearly reward based on performance
• Casual work environment and attire
• A solid team behind you: great people who love what they do
• A fun and a fast paced culture which promotes learning and knowledge sharing
• Opportunities for personal and professional growth offerings from our in-house Learning @ Aleph Academy, Flocket meetups, timely training for skills upgrade, workshops and conferences, and mentor-mentee program
• Plenty of snacks (healthy and indulgent), occasional catered lunches, beverages

Get in touch

Please visit www.aleph-labs.com or drop us an email at [email protected].

Aleph is an equal opportunity employer and we work in an engaging, collaborative environment, where ideas are shared freely. By uncovering insights and opportunities, we inspire everyone to dream big towards the future solutions.