IT Infrastructure Support:

• Provide Level 1 technical support to end user, including software & network problem
• Deployment of new computer, including installation of software to end user
• Create & maintain end user account (AD & Email)
• Co-ordinate with external vendor for support
• Involve with infrastructure project & setting up new site office
• Responsible for new staff orientation briefing
• Provide onsite support to end user
• Ad-Hoc duties/task as per assigned

General:

• Create and maintain documentation on technical problem.
• Procurement of IT hardware and software
• Update & maintain IT inventory
• Disposal of IT hardware

Requirements:

• Nitec / Higher Nitec / Diploma / Advanced Diploma in IT
• Min. 2 years of experience or relevant working experience. Preferable with desktop support experience
• Basic Active Directory, Networking & MS365 skill. Candidate with Server, Hyper-V & Firewall knowledge is a plus point
• Good Knowledge on Microsoft Product
• Travel to various location around Singapore
• Able to work independent & multitask

Good knowledge and hands on experience working with software and hardware systems in the area of:

• IP CCTV System

• Perimeter Protection System (PPS)

• Physical Security Information Management System (PSIM)

• Video Management System (VMS)

• Audiovisual System

 Analyze, plan, implementation (network, system, infra, applications), testing, and management of a state-of-the-art integrated perimeter, video surveillance and video analytics security system.

 Work closely with team members to meet client’s service delivery level agreement

 Able to work and coordinates with contractors and clients

 Works with partners to diagnose and rectify technical issues as well as support preventive and corrective maintenance

 Understands technical documentation, installation manuals, system drawings etc.

 Able to read and orientate construction drawing, floor plan, etc.

 Continuously looking to improve processes as well as introduce new technologies for better security and greater customer satisfaction

 Proficient in electrical power and good knowledge on power cabling works for on-site works

 Understands technical documentation, manuals, as-built system drawings etc.

 Works independently without supervision and communicates well with team members, partners, and clients

 Assists maintenance team to ensure System Availability and Reliability meets customers’ requirement

 Carries out any other technical related duties that may be required

 With knowledge on construction site safety and regulatory requirements

Personal Attributes

• Positive work attitude, self-motivated, creative, and resourceful with a customer first mind set

• Independent, hardworking, and able to work under pressure

• Able to handle emergency situations outside of normal work hours when required

• Good inter-personal, organizational, problem solving and teamwork skills.

Work Location Mostly outdoors on different sites across Singapore

We seek a skilled IT Application Support Analyst to join our consultancy team. This role requires expertise in supporting application deployments, troubleshooting technical issues using SQL, and collaborating with stakeholders to drive operational success. This role is Application-focused and not Infra-focused.

Key Responsibilities:

Application Deployment and Support

• Assist in deploying enterprise-level applications, ensuring smooth implementation and minimal disruption.
• Troubleshoot and resolve application issues using SQL queries and other diagnostic tools.

Business Process Evaluation

• Analyze current business processes to identify inefficiencies and recommend improvement solutions.

Requirements Gathering and Analysis

• Collaborate with stakeholders to gather and analyze requirements, ensuring alignment with organizational goals.
• Document findings and communicate them effectively to relevant teams.

User Acceptance Testing (UAT)

• Conduct UAT to validate applications meet quality and functional specifications.

Stakeholder Collaboration

• Engage with stakeholders to gather critical insights and produce clear, actionable reports.

Project Coordination

• Support project management tasks, including developing plans, tracking progress, and ensuring timely delivery.

Qualifications and Skills:

• Proven experience in IT application support or a similar role.
• Proficiency in troubleshooting application issues using SQL.
• Strong analytical and problem-solving skills.
• Excellent documentation and communication abilities.
• Experience in user acceptance testing and application deployment.
• Familiarity with project management practices is an advantage.

Why Join Us?

Joining our consultancy means being part of a collaborative team that works on impactful projects for leading enterprises. This role offers opportunities to enhance your skills and contribute to delivering high-quality IT solutions.

Responsibilities:

IT Infrastructure Support:

• Provide Level 1 technical support to end user, including software & network problem
• Deployment of new computer, including installation of software to end user
• Create & maintain end user account (AD & Email)
• Co-ordinate with external vendor for support
• Involve with infrastructure project & setting up new site office
• Responsible for new staff orientation briefing
• Provide onsite support to end user.
• Ad-Hoc duties/task as per assigned

General:

• Create and maintain documentation on technical problem.
• Procurement of IT hardware and software
• Update & maintain IT inventory
• Disposal of IT hardware

Requirements:

• Nitec / Higher Nitec / Diploma / Advanced Diploma in IT
• Min. 2 years of experience or relevant working experience. Preferable with desktop support experience
• Basic Active Directory, Networking & MS365 skill. Candidate with Server, Hyper-V & Firewall knowledge is a plus point
• Good Knowledge on Microsoft Product
• Travel to various location around Singapore
• Able to work independent & multitask

You must have a working knowledge of relational databases, web and client-server concepts, and be able to rely on experience and judgment to plan and accomplish goals.

Key Job Accountabilities (Actual daily deliverables):

·To support and maintain business web applications.

·To discuss with business users to understand business requirements for systems enhancements.

·To provide enhancement to the systems based on time to time business needs.

Responsibilities:

·To maintain and enhance operation web applications.

·To write technical procedures and documentation for the applications including operations, user guide, etc.

·To Investigate and resolve application functionality with vendor, if enhancement is needed.

·To assist in troubleshooting software application issues.

Required Experience and Qualifications (Required knowledge, skills and experience---however acquired):

·Degree / Diploma in Computer Science or Computer Engineering with at least 2-5 years’ of relevant experience

·Experiences in Platforms like VB6, ASP.Net, VB.Net, VB.net and Oracle and C#.net with J2EE & JavaScript are required.

·Hands on experience in Oracle & SQL Server databases SQL queries and stored procedures.

·Knowledge in Microsoft Access VBA will be added advantage.

·Knowledge in SQL Server Reporting Service will be added advantage.

·Been through at least 2 cycles of full SDLC Implementation.

·Understanding of the semiconductor industry business will be added advantage.

·Independent, strong analytical skills and ability to work under pressure with tight deadlines.

Working hour: 8am to 5.30pm, 5days

Mandatory Skills

Windows 2016 Server

Windows Server administration

Installing, configuring, and maintaining Windows Servers

Expert knowledge of Windows troubleshooting

Preferably certified in Microsoft Certified Systems Engineer (MCSE), Microsoft Certified Systems Administrator (MCSA), ITIL or equivalent.

Preferred Skills

Windows Server 2019, Red Hat Enterprise Linux (RHEL)

Responsibilities:

• Day to day operation of managing, administration of all cisco switches and Clearpass on customer site.

• Support operations such as production networks in a hyper-scale and heterogeneous environment.

• Perform deep dives on complex technical issues across networks, ranging from automated tooling to hardware failures and network issues.

• Anticipate potential operational risks and develop strategies to mitigate/minimize.

• Participate and improve escalation and emergency response with detailed postmortem while addressing issues systematically to prevent future occurrences.

• Align with cross-functional relationships with Network Engineering, Systems Engineering, Traffic, Logistics, Program Management, and OEM partners to deliver superb operational results and manage the performance of external vendors.

• Escorting of vendors when needed.

Requirements:

• Degree/Diploma in IT / Computer Science / Engineering or equivalent

• Experience in a System Integration environment and/or implementing Network systems is a plus

• Familiar and experienced in Palo Alto Firewall and Clearpass

• Certification in Network related products will be a plus.

• Good interpersonal and communication skills with ability to explain technology from a customer perspective

• Strong analytical and problem-solving skills.

• Good communication, team player and written skills.

• Positive working attitude and passionate in information security

Mandatory Skills : Aruba Clear Pass

Preferred Skills : Cisco Catalyst Switch

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.

As a Quality System Associate, you will be responsible for the customer complaint handling/ management/ investigation process and provide quality oversight for the site to ensure that devices manufactured are compliant to ISO 13485, MDSAP, EU MDR, Alcon Standards and Policies, and regulatory requirement.

In this role, a typical day will include:

• Trend, analyse and monitor key performance indicators, suggest improvements, and escalate to supervisor/management as necessary.
• Identify improvement opportunities and lead/support the implementation activities to improve performance and efficiency.
• Meet quality objectives set by management & comply to Alcon, QMS and Safety requirements.
• Complete Complaint investigation report and maintenance of complaint master list, complaint samples, SOP revision and periodic review.
• Perform Site's investigation (NCR, SAR, OOS, Complaints, etc) and Site's WI/SOP/Gap Assessment/Impact Assessment.
• Participate as site representative in the Vision Care Complaints community at Global Corporate Platform.
• Lead/Host the site Customer Complaint Review Board (CCRB) meeting in the discussion on complaint investigations and evaluation of complaints trend.
• Support internal and external audits and is responsible for audit finding closure, as required.
• Work with cross-functional teams to resolve operational quality issues.
• Perform Monthly Technical Complaint Periodic trending (all platforms).
• Performs any other duties as assigned by Supervisor according to business needs

WHAT YOU’LL BRING TO ALCON:

• Bachelor’s in science/engineering
• 1-3 years work experience in quality field, experience in GMP environment will be highly advantageous
• Training will be provided for those without experience

HOW YOU CAN THRIVE AT ALCON:

· Good team player

· Enjoy working with various cross functional team across manufacturing site

Alcon Careers

See your impact at alcon.com/careers

Security System Administration

( IP CCTV, Perimeter Protection, PSIM, and VMS)

We are seeking a Systems Engineer (Level 2) involving outdoor site work across Singapore. The ideal candidate will have a Diploma in IT, Electrical/Electronics, or a related field, with 1-3 years of experience in CCTV systems, electrical and network cabling, and security system administration. Responsibilities include maintaining and troubleshooting IP CCTV, Perimeter Protection, and VMS systems, coordinating with contractors, ensuring site safety, and improving processes. A positive attitude, independence, and strong teamwork skills are essential

Details:

• Standby Duty: Occasional 24x7
• Shift Work: No

Requirements:

• Mandatory Skills: CCTV systems, electrical & network cabling
• Preferred Skills: Contractor supervision, site safety, issue troubleshooting, basic mechanical/civil knowledge
• Qualifications: Diploma in IT, Electrical/Electronics, or related field
• Experience: 1-3 years in security system administration and troubleshooting

Responsibilities:

• Maintain and troubleshoot systems like IP CCTV, Perimeter Protection, PSIM, and VMS
• Plan, implement, and manage security systems
• Work with contractors, clients, and team members to resolve issues and ensure system reliability
• Read technical documents and drawings
• Ensure site safety and process improvements

Attributes:

• Positive, independent, resourceful, and a team player
• Able to handle emergencies and work under pressure

Job Description

Responsibilities

• Broad experience in designing, programming, and implementing large distributed systems with microservices.

• Deep understanding of Application, Infrastructure and security architecture and non-functional aspects like Performance, Scalability, Reliability, Availability etc.

• Translate functional requirements to design.

• Work with technical SMEs to understand their requirements and ensure these are met.

• Define best practices and standards for the microservice implementation.

• Identify and define implementation patterns.

• Lead activities to build accelerators and tools to increase the quality of deliverables.

• Evaluates industry technologies to shape design of services in consideration of cost, portability, compatibility, or usability factors.

• Identifies and makes appropriate changes to technologies, integrated platforms, and systems to meet customer and operational requirements.

• Continuously seeks to manage and utilize technology, platforms, and systems more efficiently.

• Highlights design risks, provide alternative options and recommend quality solution to specified problem.

Essential Requirements (Skills Requirements)

• Bachelor’s degree in computer science.

• 10 years of technical experience within architecture development, integration of backend systems and development.

• Strong Hands–on experience in developing applications using Java/J2EE, with Spring boot framework knowledge and experience.

• Deep knowledge of SOA, Architecture and Design on Microservices, REST Services and Soap Services Development.

• Experience in core java fundamentals, Java 8+, Spring, Springboot, testing framework Junit, Cucumber.

• Strong hands-on with design patterns, clean code.

• Strong hands-on in Java Microservices (Springboot) Restful APIs and Soap Services.

• Experience in designing and coding scalable Microservices.

• Experience with middleware/messaging technologies such as MQ, JMS, Kafka and exposure to event-driven design patterns.

• Experience in Spring Cloud.

• Experience in Azure Kubernetes Service(AKS).

• Experience in configuring and implementing Azure Open Service Mesh for Pod to Pod communication.

• Experience in API Management using Azure API Gateway(APIM).

• Experience in writing deployment pipelines to deploy Java microservices in Kubernetes.

• Strong in creating/ defining Swagger specs for REST APIs, understand REST principles, Guidelines.

• Demonstrated knowledge of OAuth token-based authentication protocol.

• Demonstrated knowledge of PCI and Security Coding Standards.

• Experience with MSSQL, data modelling, query development and performance optimization.

GOOD TO HAVE

• Experience in migrating TIBCO services to spring boot microservices.

• Experience in gaming and Hospitality industry would be an advantage.

Technical / Professional Skills

• Spring Boot, Java/J2EE,SOA,REST and Soap Services, Microservices.

EA Number: 11C4879

• Work closely with project team to assist Quality and Validation Manager Asia region to the tasks on schedule and within quality standard compliance.
• Responsible completion of the Quality, Cost, and Time validation functions for customer projects.
• Create and maintain qualification/validation documentation for mechanical, software, and hardware components from the design phase of projects.
• Oversee the qualification and validation processes for projects in conducting risk analysis, protocol drafting, and test implementation during FAT & SAT process internally and partners’ sites.

Requirements:

• Diploma in Mechanical Engineering or equivalent
• At least 2 years of quality and validation of automated systems experience.
• Proficient in MS Office (Excel, Word and PowerPoint).

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Senior System Analyst (1 + 1 year contract)

We are looking for an experienced and proactive Senior System Analyst for one of our global clients. The Senior System Analyst will be responsible for analyzing, designing, maintaining, and enhancing existing applications and integrated systems to support business operations. He/she will be required to understand business processes, identify system requirements, and propose solutions to address new requirements across all entities.

The ideal candidate would have more than 3 years hands-on experience in system analysis and development. He/she would need to be experienced in both web-based and windows-based application as well as able todevelop and fix bugs in .Net, C#, Angular JS in SQL Server and SQL reporting services.

Responsibilities:

• Gather business requirements from process owners and users.
• Convert business requirements into technical specifications for new project and change requests.
• Diagnose the root cause of application issues and implement solutions
• Provide ongoing support and enhancement.
• Collaborate with other project/ IT teams and manage application system activities.

Qualifications

• Degree in computer science or related discipline from a recognized university.
• More than 3 years of recent hands-on experience in system analysis and development.
• Experience in both web-based and windows-based application.
• Exceptional ability to identify application errors and root cause.
• Ability to develop and fix bugs in .Net, C#, Angular JS in SQL Server and SQL reporting services.
• Experience in Azure DevOps.

Interested applicants, please send your CV to [email protected]

We regret that only shortlisted candidates will be notified. Thank you for your understanding.

Job Role/Level Systems Engineer/Level 2

Quantity 1

Skillset Category Common

Mandatory Skills CCTV knowledge, Electrical & Cabling (Power & Network)

Preferred Skills Contractor supervision, construction site safety, issue troubleshooting, mechanical and civil works knowledge

Brief Job Description The ideal candidate should possess:

• Diploma in Information Technology, Electrical / Electronic, Information Systems or equivalent discipline

• 1-3 years of relevant experience in security surveillance hardware and software administration, configuration, and troubleshooting

Roles & Responsibilities: 

 Good knowledge and hands on experience working with software and hardware systems in the area of:

• IP CCTV System

• Perimeter Protection System (PPS)

• Physical Security Information Management System (PSIM)

• Video Management System (VMS)

• Audiovisual System

 Analyze, plan, implementation (network, system, infra, applications), testing, and management of a state-of-the-art integrated perimeter, video surveillance and video analytics security system.

 Work closely with team members to meet client’s service delivery level agreement

 Able to work and coordinates with contractors and clients

 Works with partners to diagnose and rectify technical issues as well as support preventive and corrective maintenance

 Understands technical documentation, installation manuals, system drawings etc.

 Able to read and orientate construction drawing, floor plan, etc.

 Continuously looking to improve processes as well as introduce new technologies for better security and greater customer satisfaction

 Proficient in electrical power and good knowledge on power cabling works for on-site works

 Understands technical documentation, manuals, as-built system drawings etc.

 Works independently without supervision and communicates well with team members, partners, and clients

 Assists maintenance team to ensure System Availability and Reliability meets customers’ requirement

 Carries out any other technical related duties that may be required

 With knowledge on construction site safety and regulatory requirements

Personal Attributes

• Positive work attitude, self-motivated, creative, and resourceful with a customer first mind set

• Independent, hardworking, and able to work under pressure

• Able to handle emergency situations outside of normal work hours when required

• Good inter-personal, organizational, problem solving and teamwork skills.

This position is for FULL TIME morning/afternoon shifts, and will require some weekend shifts for maintenance and support activities. Work is non-routine and complex, involving the application of advanced technical/business skills in area of specialization. Provide direction and mentoring to others.

As a Principal Site Reliability Engineer, you will be part of the DevSecOps culture who will combine software and systems engineering to build, package, release and integrate tools and applications that will strengthen and innovate in the Cloud space within the Oracle SaaS-at-Customer and OCI DRCC infrastructure.

Responsibilities:

• Team members will engage in operational activities including monitoring, installation, patching, and upgrading of Oracle Fusion Middleware, Fusion Applications, and Oracle database implementations.
• Work on the SaaS Engineering Operations team with full stack deployment and support responsibilities.
• Address extremely complex, critical customer system issues on a routine basis and document technical solutions.
• Work directly with customers, product development, and product support to resolve critical customer application or performance issues in a timely basis.
• Understand the end-to-end configuration, technical dependencies, and overall behavioral characteristics of production services.
• Authority for end-to-end performance and operability.
• Perform frequent planned DR switchovers.
• Utilize a deep understanding of service topology and their dependencies required to troubleshoot issues and define mitigations.
• Collaborate with team members to improve the team's engineering tools, systems, procedures, and security.
• Lead implementation of tools and processes using DevSecOps methodologies to innovate, design, develop, secure, build, release and support fully automated CI/CD pipelines for the development and maintenance of Cloud Infrastructure Services and relevant applications.
• Manage and operate the infrastructure and configuration of microservices with a focus on end-to-end automation and infrastructure as code.
• Perform code development, OCI DRCC region builds, monthly release deployments, operations engineering, and promotion to testing and production environments to support Sprint activities.
• Participate in developing, implementing, and enforcing policies to enhance cloud system security.
• Recommend technical policies and consult with development teams on remediation.
• Collaborate with team members to improve the team's engineering tools, systems, procedures, and security.
• Apply DevSecOps methodologies in assisting to determine the direction of current and future development projects.
• Evangelize security and application solutions and controls by creating and communicating presentations both internally and externally.
• Demonstrate flexibility and resilience in response to changing or ambiguous situations.
• Work across development and operational environments.
• Stay abreast of software testing technologies and best practices.

Minimum Required Experience

• Relevant experience to functional area with around 10 years of experience (7+ years of software engineering and at least 3 years of DevSecOps culture)
• Extensive experience with Oracle RDBMS, Real Application Cluster (RAC), Disaster recovery, WebLogic, Identity Management, Apache/HTTP, Apex and Fusion Middleware and/or other Oracle technologies.
• Experience with cloud solutions and security engineering/design experience on one of the major cloud platforms AWS, GCP, Azure, OCI (preferred).
• Extensive experience in using Terraform for orchestrating application resources and infrastructure in CI/CD platform.
• Extensive experience in DevSecOps culture.
• Extensive experience with scripting and coding languages like shell scripting (must), Python (must), Ruby (plus), Go (plus) but not limited to.
• Experience developing cloud native CI/CD workflows and tools such as Chef, Puppet, Jenkins, Ansible, Rundeck and Git.
• Experience with Release Management cycles and Git.
• Knowledge of storage (ZFS preferred), IP networking, VPN's, DNS, load balancing and firewall (F5).
• Experience with one or more of the following required (Docker, Kubernetes, Terraform, Kafka, Microservices, Machine Learning, Artificial Intelligence)
• Experience with full software development lifecycle and delivery using Agile practices.
• Extensive background in cloud applications, cloud platforms and/or experience providing cloud infrastructure platforms in complex environments.
• Highly self-motivated with the ability to work both independently and with members of a global team without close supervision.

ROLE DESCRIPTION SUMMARY

Thales is seeking suitable candidate for the position of Engineer (System Security).

You will be looking after the governance of the infrastructure and systems for mission-critical Command and Control (C2) system that Thales Solutions Asia (TSA) have developed for government agency. You will be part of a team to manage the security of system, to ensure the system adhere to the security policies, and is well protected from any threats, risks or exploits.

KEY ACTIVITIES AND RESPONSIBILITIES

As aSystem Security Engineer, you are accountable for:

Provide security expertise and management services to support Authority in activities such as:

· Internal / external audits (IM8, Cybersecurity, etc)

· Policies compliance (IM8, Cybersecurity, etc), work with vendor on:

- Vulnerability management compliance reports and patch reports

- Filing of documents and Security Scorecard for audit purpose, to produce it as required

- Monthly logs review. E.g., privilege user activities

- Vulnerability/ Compliance Assessments

- Penetration Tests and Source Code Reviews

· Disaster Recovery (DR) and Business Continuity Planning (BCP):

- All relevant activities related to the DR and BCP planning

- Checks on system backup completion by vendor and datacentre

- Document update and implementations.

· ICT/Threat Risk Assessments (TRA)

· Monthly reviews of privileged accounts and non-privileged account, disable inactive accounts

· Seek security waivers (IM8, Cybersecurity Act, Circulars etc)

· Circulate security notifications/alerts to vendors and ensure status updates too all stakeholders including cybersecurity centre

· Security monitoring/tracking:

- Monitor alerts from SOC

- Update stakeholders regarding SOC alerts

- Review compliance reports with vendors to ensure that system is compliant

- Manage, track and update any security incidents/ issues to all stakeholders

- Review Incident Report (if any)

· Patching:

- Ensure patches are tested and verified before seeking approval for patching downtime

- Communicate system downtime to all stakeholders

- Ensure system availability after patching is completed

· Obsolescence management for software licenses, hardware, operating systems and certificates

· Security enhancement/ integration

· Support the submission of security clearance for related vendors

· Perform other related duties as assigned or requested

KEY KNOWLEDGE AND EXPERIENCE

To be successful in your role, you will have demonstrated and/or acquired the following knowledge and experience:

· Working hours will be 0830 hrs to 1800 hrs (for Monday to Thursday) and 0830 hrs to 1730hrs (for Friday), excluding weekends and Public Holidays

· Outside of working hours, to provide online support via emails and group chats when required based on the priority and severity of issues related to the system

· Able to cope in a highly pressured fast-paced environment

· Prior working experience in cyber security and vulnerability management is preferred

· Strong knowledge of security principles, best practices, and industry standards, such as NIST, ISO 27001, and CIS Critical Security Controls

· Able to understand security posture of systems

· Prior working experience in Project Management is a plus point

· Able to understand the system and software architecture, and user operations environment

· Willingness to pick up any new technologies

Education

Diploma or Bachelor’s Degree in Cybersecurity/ InfoSec/ Information Technology / Information Systems / Business IT or its equivalent

Relevant professional certifications, such as CISSP, CISM, CEH, or other security certifications

Experience

Minimally 1-2 years of experience in cybersecurity and supporting mission critical systems with very stringent SLA e.g. 99.9%

Well-versed in cybersecurity best practices and establishing of its policies

Well-versed in IT Service Management (ITSM) standards, processes, guidelines and best practices

In Your Role

• Responsible for systems administration, application disaster recovery, system security and performance monitoring
• Automate builds, testing and deployments pipelines in a Continuous Integration/Continuous Delivery (CI/CD) environment
• Maintain and improve hybrid (cloud and on-premises) auto scaling infrastructure through the implementation of Infrastructure-as-Code (IAC) and other methodologies
• Implement monitoring systems to maintain overall stability and efficiency of the systems
• Collaborate with teams to perform incident resolution and root cause analysis
• Develop scripts to drive automation and as well as improve the monitoring of services
• Investigate and develop skills in new technologies, collaborate across the company

Requirements:

• Diploma or Degree in Information Technology, Computer Science or equivalent
• Strong knowledge in Gitlabs, Jenkins, Kubernetes and Dockers development
• Two (2) or more years’ experience in CI/CD environment
• Experienced in technology infrastructure domains such as compute server platforms, storage server platforms, server components, cloud technologies and architectures
• Good knowledge on CentOS, RHEL
• Experienced in an CI/CD environment with a good understanding of change/version control process and methodologies
• Understanding of infrastructure-as-code (IAC) and cloud computing operations
• Familiar with using modern toolset (e.g Terraform, Ansible, Jenkins, Gitlab, JIRA, Confluence, JIRA, Kubernetes, Docker, Nginx, HAProxy, Redis, etc)
• Familiar with operating and configuration of log management tool (Graylog, Splunk)
• Familiar with operating and configuration of messaging queue tool (RabbitMQ)
• Possess clear understanding of the Development/SIT/UAT/Production environment requirements
• Hands-on cloud experience with AWS, Azure or GCP is a plus

About Synechron:

Synechron Singapore is a leading consulting and technology services firm specializing in the financial services sector. Our Singapore office focuses on delivering innovative digital transformation solutions to top-tier banks, insurers, and capital markets. We cultivate a diverse and inclusive environment where talent thrives, offering opportunities for professional growth and development. With access to cutting-edge technologies, our teams work collaboratively to create impactful solutions that enhance operational efficiency and customer experiences. Synechron Singapore is committed to excellence and actively engages in community initiatives, making a positive impact in the region.

Our 14,500+ associates work across the globe at more with 100+ clients and 58 offices.

Position Title: System Analyst (Cards Disputes)

Software Requirements:

• Proficient in requirement analysis, effort estimation, and application solution design for Cards Core Issuing and acquiring processes.
• Familiarity with card payment networks and dispute management systems.
• Strong understanding of technical interface specifications and documentation.

Overall Responsibilities:

• Lead discussions with business and IT teams to gather requirements and prepare technical specifications.
• Document functional designs and work closely with Business Analysts, Architects, and end-users for application development and enhancements.
• Prepare functional solution documents and present them to stakeholders for sign-off.
• Review detailed technical designs, code, test strategies, and results; manage defect triaging.
• Guide users in setting up card parameters for new business initiatives, including products and pricing.
• Support users in the end-to-end reconciliation process.
• Collaborate with testing teams to support system integration, user acceptance, regression, and performance testing.
• Provide post-implementation support and address any immediate issues.
• Identify, escalate, and manage risks related to projects and processes.

Category-wise Technical Skills:

• Strong capability in requirement analysis and functional solution documentation.
• Ability to translate business needs into technical specifications.

Technical Proficiency:

• In-depth knowledge of CICS, COBOL, COBOL batch processing, JCLs, Easytrieve, VSAM, and other mainframe utilities.
• Experience with Cardlink/VisionPlus systems is preferred.

Testing & Quality Assurance:

• Experience in user acceptance testing, regression testing, and performance testing.

Collaboration Tools:

• Familiarity with project management and documentation tools to facilitate communication and project tracking.

Experience:

• Minimum of 8+ years of experience in System Analysis, particularly in the Cards Functional Domain.
• Proven experience in card payment networks and dispute management processes.
• History of working in large development organizations within a globally distributed environment.

Day-to-Day Activities:

• Conduct requirement analysis and document functional specifications for new card dispute functionalities.
• Facilitate discussions with business and IT stakeholders to align on project objectives.
• Review and validate technical designs and testing strategies.
• Guide users through parameter setup and reconciliation processes.
• Collaborate with technical teams to support various testing phases and ensure all critical functions are covered.

Qualifications:

• Bachelor’s degree in Computer Science or a related discipline.
• Advanced certifications in relevant areas (e.g., Certified Business Analysis Professional - CBAP) are a plus.

Soft Skills:

• Excellent communication and interpersonal skills for effective collaboration with stakeholders.
• Strong analytical and problem-solving abilities.
• Ability to thrive in a high-pressure environment and manage multiple tasks simultaneously.
• Strong organizational skills and attention to detail.

Position will be Onsite at customer location.

At Synechron we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote/onsite/hybrid work arrangement. Additional information about this work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Synechron can provide.

At Synechron, we recognize that diversity is essential to our success. We are committed to fostering an inclusive environment where all employees feel valued and empowered to share their unique perspectives. We embrace differences in race, ethnicity, gender, sexual orientation, age, religion, disability, and cultural background, understanding that these attributes enrich our workplace and enhance our service to clients.

Our initiatives aim to promote equal access to opportunities and ensure that diverse voices are heard. By championing diversity and inclusion, we strengthen our ability to innovate and meet the challenges of the financial services industry.

ROLE DESCRIPTION SUMMARY

In anticipation of future bids and projects in Defence and Public Security sectors, Engineering Department requires system engineers who has a track record of building, deploying and maintaining the IT infrastructure in an enterprise environment. Domain knowledge in enterprise data networks and/or cybersecurity is desirable.

The System Engineer is to assist with IT infrastructure solutions according to project requirements and drive transformation for internal/external customers by adopting established platforms. The candidate will be involved with the requirements gathering, preparation of proposals, and conduct of presentations to customers or system owners. Upon confirmation of projects, the candidate is expected to take on an active role in the definition, procurement, deployment and operations of the necessary IT infrastructure covering but not limited to server hardware, virtualisation middleware, operating system and backup solution etc. Where necessary, the candidate may be tasked to support data networking initiatives, cybersecurity implementations and other COTS deployment depending on the candidate’s technical background and interests. Therefore, a good understanding of cybersecurity principles and concepts such as network segmentation, network access controls and 802.1X is desirable.

KEY ACTIVITIES AND RESPONSIBILITIES

As an IT Infrastructure System Engineer, you are accountable for:

· Assist project or team leads in evaluating and recommending the appropriate IT infrastructure products (commercial or open source) that will meet project or customer requirements

· Take charge or support the deployment of said products, including integration and testing activities at the System-as-a-whole level

· Work with engineers from other disciplines (e.g. software, cybersecurity, integration) in the delivery of turn-key systems or proof-of-concept (POC) initiatives

· Monitor the health of infrastructure services and perform availability management for servers and its services, and assist in the resolution of operational issues

· Create & maintain technical documentation on Operations / Audit Best Practices, troubleshooting & related solutions knowledge base

· Manage the system recovery process (backup/restore of Infrastructure services and critical production server data and image) and assist in preparing incident reports in the event of outages

· Participate in failover or disaster recovery exercises of the IT infrastructure when required

· Deploy security fixes on Infrastructure services in accordance to enterprise vulnerability and patching strategy

· Administer servers, VMware/Hyper-V platforms and domain controllers/LDAP servers.

· Participate in the optimization of system performance and system capacity planning.

· Support deployment/configuration tasks of Cisco switches and network firewalls (Check Point / Fortinet / Palo Alto)

KEY KNOWLEDGE AND EXPERIENCE

To be successful in your role, you will have demonstrated and/or acquired the following knowledge and experience:

· Degree in Computer Science, Information Technology or related disciplines

· At least five years of relevant IT experience in designing (not mandatory but preferred), deploying and managing IT infrastructure systems.

· Required knowledge and experience with Windows Server 2k16/2k19, Linux, VMware/Hyper-V virtualization, and Azure Cloud

· Knowledge of infrastructure best practices, system technologies, operation processes and system engineering methodologies

· Working knowledge of cybersecurity technologies will be desirable

· Technical certification in cybersecurity, network or system technologies, such as CCNP, Microsoft Certified: Azure Administrator Associate, VCP (VMware), VMCE (Veeam), OSCP, SSCP etc. will be advantageous.

· Good written and oral communication skills

· Motivated team player with a keen eye for details, but able to work independently as well when required

· Candidate should also be willing to explore new technical domains in order to have a holistic technical view of the digital transformation landscape

- Degree in Computer Science/ Computer System Engineering/ Computer System & Networks/ IT informatics;

- Report to IT Manager or Technical Director;

- Conduct operation and maintenance on the existing IT web-based System, coordinate with project team and system owner for planning security testing, system bug fixes and possible system improvement or upgrading;

- IT asset / commercial software licenses tracking and setting of IT equipment for HQ and site offices;

- Work closely with third party vendor to ensure system stabilities and IT security, conduct regular preventive maintenance;

- Responsible to manage and maintain the project system including troubleshooting;

- Able to work independently as well as co-operate with project team to ensure the project is running smoothly;

- Familiar with programming language, Postgre SQL/MS SQL Database, commercial cloud system and GCC Cloud is an advantage

Our field sales professionals rely on proactive technical support during the sales process – and our expert Systems Engineering team always steps up to the mark. We lead the development and implementation of complex and specialized products, applications, services and solutions. From delivering sales presentations and product demonstrations, to developing detailed installations or system integration plans, we ensure customers get the innovative, relevant, interoperable solutions they need.

Join us to do the best work of your career and make a profound social impact as a Advisory Systems Engineer on our Systems Engineering team in Singapore.

What you’ll achieve
As an Advisory Systems Engineer, you will provide pre-sales technical support to our field sales teams, helping to define the overall Dell Technologies solution for our customers using the full range of company products and services.

You will:

•Build and communicate an account technology plan which includes future state architectures, tactical initiatives and achievements and business relevant technology solutions.
•Research and communicate technology, industry and market trends and mentor customers on their application.
•Maintain knowledge of driven solutions to efficient address; understanding of HDS, IBM and NetApp Storage Solutions is essential.

Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

•Relevant selling experience or hands-on implementation/architecture experience (in vendor, partner, customer or SP).
•Ability to engage with and influence key customer decision makers, from CIO level to enterprise architects, application owners and development teams, as well as LOB functions working down to the Private Cloud teams, bridging the gap between the customer ITSM and DevOps cultures.
•Knowledge or certification in ITIL, TOGAF or similar qualifications.
•Understanding of VMware, Multi-cloud, Security and Application development.

Desirable Requirements
•Senior-level sales engineer with expertise in sophisticated products and services offerings.
•Field sales experience or related experience in a relationship selling role with a bachelor’s degree.

Our field sales professionals rely on proactive technical support during the sales process – and our expert Systems Engineering team always steps up to the mark. We lead the development and implementation of complex and specialized products, applications, services and solutions. From delivering sales presentations and product demonstrations, to developing detailed installations or system integration plans, we ensure customers get the innovative, relevant, interoperable solutions they need.

Join us to do the best work of your career and make a profound social impact as a Advisory Systems Engineer on our Systems Engineering team in Singapore.

What you’ll achieve
As an Advisory Systems Engineer, you will provide pre-sales technical support to our field sales teams, helping to define the overall Dell Technologies solution for our customers using the full range of company products and services.

You will:

•Build and communicate an account technology plan which includes future state architectures, tactical initiatives and achievements and business relevant technology solutions.
•Research and communicate technology, industry and market trends and mentor customers on their application.
•Maintain knowledge of driven solutions to efficient address; understanding of HDS, IBM and NetApp Storage Solutions is essential.

Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

•Relevant selling experience or hands-on implementation/architecture experience (in vendor, partner, customer or SP).
•Ability to engage with and influence key customer decision makers, from CIO level to enterprise architects, application owners and development teams, as well as LOB functions working down to the Private Cloud teams, bridging the gap between the customer ITSM and DevOps cultures.
•Knowledge or certification in ITIL, TOGAF or similar qualifications.
•Understanding of VMware, Multi-cloud, Security and Application development.

Desirable Requirements
•Senior-level sales engineer with expertise in sophisticated products and services offerings.

•Field sales experience or related experience in a relationship selling role with a bachelor’s degree.

• Work closely with project team to assist Quality and Validation Manager Asia region to the tasks on schedule and within quality standard compliance.
• Responsible completion of the Quality, Cost, and Time validation functions for customer projects.
• Create and maintain qualification/validation documentation for mechanical, software, and hardware components from the design phase of projects.
• Oversee the qualification and validation processes for projects in conducting risk analysis, protocol drafting, and test implementation during FAT & SAT process internally and partners’ sites.

Requirements:

• Diploma in Mechanical Engineering or equivalent
• At least 2 years of quality and validation of automated systems experience.
• Proficient in MS Office (Excel, Word and PowerPoint).

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Provide support to create technology roadmap to meet program objectives, work closely with Head Office, regional business sponsors and IT stakeholders

• Provide support to set up IT workstream for Wholesale Banking, Private Wealth Banking products and services such as Loan, Deposits, Treasury, Securities Custody and Execution

• Support program feasibility study, pros & cons of solutioning options to meet the program timelines and seek consensus from stakeholders.

• Liaise on defining of business & system requirement plan such as scope definition, schedule, resource allocation, budgeting, implementation plan and quality assurance processes

• Review the application architecture and infrastructure designs

• Work with wider stakeholders to explore technical solutions to achieve business objectives and requirements.

• Provide support to drive the implementation of regional technology programs to meet strategic or tactical objectives, always looking for standardization opportunities. Develop understanding of various banking systems such as at Japan Head Office, regional and country local systems to provide solutions for specific project and lead such initiatives.

• Provide support to drive the implementation of regional technology programs to meet strategic or tactical objectives and focusing on standardization opportunities.

• Support the establishing and implementing of project management practices, templates, policies, tools to expand and mature the Program and Project Management capabilities of the IT APAC organization.

• Participate in key regional meetings and provide updates and align for programs and projects.

• Support program risk assessment to mitigate potential issues and track status and progress.

• Bachelor's degree in Computer Science or Information Technology

• Knowledge of banking domain such as Wholesale banking Private Wealth banking products and services such as Loan, Deposits, Treasury and Securities Custody & Execution platform

• Possess technology delivery capability, solution design with project governance framework

• Experience in program feasibility studies, pros & cons for solutioning options, cost-benefit analysis, building consensus amongst stakeholders

• Excellent communication, presentation and interpersonal skills

• Provide support to create technology roadmap to meet program objectives, work closely with Head Office, regional business sponsors and IT stakeholders

• Provide support to set up IT workstream for Wholesale Banking, Private Wealth Banking products and services such as Loan, Deposits, Treasury, Securities Custody and Execution

• Support program feasibility study, pros & cons of solutioning options to meet the program timelines and seek consensus from stakeholders.

• Liaise on defining of business & system requirement plan such as scope definition, schedule, resource allocation, budgeting, implementation plan and quality assurance processes

• Review the application architecture and infrastructure designs

• Work with wider stakeholders to explore technical solutions to achieve business objectives and requirements.

• Provide support to drive the implementation of regional technology programs to meet strategic or tactical objectives, always looking for standardization opportunities. Develop understanding of various banking systems such as at Japan Head Office, regional and country local systems to provide solutions for specific project and lead such initiatives.

• Provide support to drive the implementation of regional technology programs to meet strategic or tactical objectives and focusing on standardization opportunities.

• Support the establishing and implementing of project management practices, templates, policies, tools to expand and mature the Program and Project Management capabilities of the IT APAC organization.

• Participate in key regional meetings and provide updates and align for programs and projects.

• Support program risk assessment to mitigate potential issues and track status and progress.

• Bachelor's degree in Computer Science or Information Technology

• Knowledge of banking domain such as Wholesale banking Private Wealth banking products and services such as Loan, Deposits, Treasury and Securities Custody & Execution platform

• Possess technology delivery capability, solution design with project governance framework

• Experience in program feasibility studies, pros & cons for solutioning options, cost-benefit analysis, building consensus amongst stakeholders

• Excellent communication, presentation and interpersonal skills

• Provide support to create technology roadmap to meet program objectives, work closely with Head Office, regional business sponsors and IT stakeholders

• Provide support to set up IT workstream for Wholesale Banking, Private Wealth Banking products and services such as Loan, Deposits, Treasury, Securities Custody and Execution

• Support program feasibility study, pros & cons of solutioning options to meet the program timelines and seek consensus from stakeholders.

• Liaise on defining of business & system requirement plan such as scope definition, schedule, resource allocation, budgeting, implementation plan and quality assurance processes

• Review the application architecture and infrastructure designs

• Work with wider stakeholders to explore technical solutions to achieve business objectives and requirements.

• Provide support to drive the implementation of regional technology programs to meet strategic or tactical objectives, always looking for standardization opportunities. Develop understanding of various banking systems such as at Japan Head Office, regional and country local systems to provide solutions for specific project and lead such initiatives.

• Provide support to drive the implementation of regional technology programs to meet strategic or tactical objectives and focusing on standardization opportunities.

• Support the establishing and implementing of project management practices, templates, policies, tools to expand and mature the Program and Project Management capabilities of the IT APAC organization.

• Participate in key regional meetings and provide updates and align for programs and projects.

• Support program risk assessment to mitigate potential issues and track status and progress.

• Bachelor's degree in Computer Science or Information Technology

• Knowledge of banking domain such as Wholesale banking Private Wealth banking products and services such as Loan, Deposits, Treasury and Securities Custody & Execution platform

• Possess technology delivery capability, solution design with project governance framework

• Experience in program feasibility studies, pros & cons for solutioning options, cost-benefit analysis, building consensus amongst stakeholders

• Excellent communication, presentation and interpersonal skills