Roles & responsibilities can include but are not limited to:

Test Product Process of Record (POR) SME:

• Define the Business Process of Test Product Process and provide governance avenue.
• Facilitate & lead the discussion of POR, Manufacturing Build of Material (mBOM) in Review Board for alignment and endorsement prior to release and deploy in Master Data/Teamcenter.
• Provides expertise in Test / Product Process / Customer / Manufacturing BOM Attributes / Operation & Resources assignment, and support for the Work Package implementation.
• Support Teamcenter Manufacturing Change Request for BOP R&O, Work Package creation/change purposes.
• Well-manage and maintain a prioritized list of Topics, action items with timelines, owners, and due date that raised in Review Board.
• Collaborate with Manufacturing, Planning and various engineering team - Quality team, Process Integration team, Test Engineering, Product Engineering teams in Product Process Proliferation activities.
• Use ECN and GCP processes to implement and document changes.
• Understand and routinely use system capabilities to collect, investigate, and support accurate reporting, data analysis, and metric tracking.

Product Process and System Integration Buyoff:

• Govern and Support Test Product Process End-to-End UAT (User Acceptance Testing) for MES, BOP/BOI and host deployment in Backend from end-to-end Process & Operation needs by ensuring processes and procedures are properly tested, communicated, and deployed.
• Work with Engineering, Manufacturing, Quality, System IT, and other relevant teams to support MES (Manufacturing Execution System) and/or BOP (Bill of Process) / BOI (Bill of Information) systems used in Backend area.
• Leverage knowledge, experience, and skills with processes and systems to provide timely solutions for problems and business change requirements.
• Team with Business Analyst, IT and others functional team to minimize risk, improve area efficiency, and ensure product quality through proper system change control and validation.
• Occasional travel required.

Job Requirements:

• Bachelors in Electrical and Electronics Engineering/ Computer Engineering or related
• Experience in Data Visualization tools and libraries like Tableau, Power BI, and Python
• Proficiency with data analysis tools and manufacturing software support systems (MAM, SAP, etc.).
• Knowledge of Siemens Teamcenter Master data management and/or Critical Manufacturing MES systems and processes would be advantageous.
• General understanding of the backend operations for component assembly, component test operations.
• Has depth of understanding and ability to manage worldwide business process. Can take a business process approach in worldwide networks.
• Display leadership experience/potential. Has agility to lead and implement prioritized action items from both tactical and strategic point of views.
• Excellent verbal and written communication and presentation skills.
• Experience in SharePoint list management and in writing optimized SQL queries.
• Keen in semiconductor industry

Additional Job Description

Directs and coordinates engineering activities concerned with development, procurement, installation, and calibration of instruments, equipment and control devices. Determines conditions under which tests are to be conducted, and phases of test operations. Coordinates operational, functional and performance phases of tests. Analyzes and interprets test data. Prepares technical reports of for use by engineering personnel.

About Us
Freyr Technology is at the forefront of AI Data Center development. We are committed to designing and implementing scalable, resilient network fabrics that support AI computing and storage infrastructures. As part of our mission, we are looking for a skilled Data Center Networking Engineer to join our team. This role will be crucial in ensuring optimal performance, reliability, and scalability of our data center networks. This role will be crucial in ensuring optimal performance, reliability, and scalability of our data center networks, with a special focus on IB (InfiniBand) and RoCE (RDMA over Converged Ethernet) technologies.

Key Responsibilities:

• Improve and work with automation tools to speed up network provisioning and enhance the observability of network health.
• Help with decision-making on the network component level across the integrated cloud systems based on performance, features, and cost, including analysis of risks and emphasis on ease of use, reliability, security, availability, maintainability, sustainability, and quality.
• Defines systems implementation and integration approach and plans to ensure optimum performance and reliability across servers, networks, related utilities, and hardware and software that comprise the cloud infrastructure.
• Delivers end-to-end technical solutions to customer problems, including deploying solutions, executing benchmark tests, and preparing documentation.
• Collaborates with other teams to analyze next-generation requirements and opportunities and may influence and guide research and academic collaboration in the space of cloud systems and solutions, including proof of concept and solutions beyond current industry approaches.
• Leverage your knowledge of InfiniBand (IB) and RoCE (RDMA over Converged Ethernet) to optimize network performance in high-performance computing (HPC) environments.

Minimum Qualifications:

• Education:
  • Bachelor's Degree in Electrical/Computer Engineering, Computer Science, or related field with 6+ years of experience.
  • Master's Degree in Electrical/Computer Engineering, Computer Science, or related field with 4+ years of experience.

Experience:

• 5+ years of experience managing and troubleshooting complex data center networks.
• 3+ years of experience with InfiniBand (IB) and/or RoCE (RDMA over Converged Ethernet) technologies.
• 5+ years of experience with classic routing and switching technologies.
• 3+ years of experience with network technologies such as VXLAN/EVPN.
• 3+ years of experience working with Arista hardware, EoS, and eAPI.
• Familiarity with network monitoring techniques, including telemetry streaming.
• Proficiency with Linux-like operating systems.
• Experience with network automation tools (e.g., Ansible).
• Knowledge of Network Zero Touch Provisioning (ZTP).

Preferred Qualifications:

• Python/GO, Ansible, GIT
• Network services such as DDI, Firewalls, and Load Balancers
• Knowledge of the server platforms, NICs
• CI/CD methodology and GitHub/GitLab repository distribution
• Data Center planning - rack elevations, cabling plan, cables/transceivers.
• IP planning

Additional Requirements:

• Travel: Willingness to travel to and potentially reside for extended periods in Thailand, Malaysia, and Indonesia for project-based assignments.

Join us in driving innovation in AI Data Center technology!

Job description:

• Responsible to develop and review electrical design plans, specifications, and construction documents for the project.
• Provide technical guidance and oversight to the electrical design team, ensuring that electrical systems are designed and installed according to project standards and codes.
• Collaborate with architects, structural engineers, and other stakeholders to ensure that electrical systems are integrated correctly into the building design.
• Review shop drawings, submittals, and RFIs related to electrical systems and equipment and provide timely feedback to the design team.
• Conduct site visits and inspections to ensure that electrical systems are installed correctly and according to the design plans and specifications.
• Manage the commissioning and start-up of electrical systems and equipment, including testing and troubleshooting.
• Provide technical support to the construction team, including addressing technical issues, resolving conflicts, and managing change orders related to electrical systems.
• Review engineering designs and calculations to ensure compliance with all relevant codes, standards, and regulations.
• Any other duties as assigned from time to time.

Job requirement:

• Bachelor's degree in electrical engineering or a related field is required.
• At least 8 years of experience in electrical engineering, with a focus on construction projects. Candidate with less experience will be considered for a junior role.
• In-depth knowledge of electrical systems, including power distribution, lighting, fire alarm, and other related system.
• Strong technical skills, including proficiency in computer-aided design (CAD) software and other relevant tools.
• Excellent communication, organizational, and problem-solving skills.
• Ability to work collaboratively with diverse teams and stakeholders.
• Knowledge of industry codes and standards related to electrical systems.
• Sound knowledge of key Health and Safety issues and legislation.

• Planning, Developing, initiating and managing all phases of projects
• Preparing documentation of critical analysis and providing suggestions for correcting errors
• Collaborating with Project Managers for proper allocation and tracking of resources
• Guiding the workers to do the work properly
• Maintaing the safety in the worksite

Software Development

1. Design, Develop and Maintain device drivers for Windows Operating Systems

2. Undertake WHQL testing and certification of drivers and device frameworks.

3. Design, Develop and Maintain User Libraries and DLLs.

4. Participate in all phases of SDLC and prepare corresponding documentation

5. Undertake porting and maintenance of existing drivers to new frameworks and OS’s

6. Resolve defects reported by internal and external customers

7. Collaborate with USB host & device firmware development teams.

Knowledge and skill requirements:

1. Degree/Master’s in computer science/Engineering or related field.

2. 5 years or above experience in the area of device drivers development, preferably USB

3. In-depth understanding of WDM and KMDF frameworks, multi-threading and DLLs

4. Excellent C Programming Skills.

5. Professional attitude to work and meticulous in coding and testing

6. Must have participated and experienced in SQA processes.

Good to have Skills:

1. C++ / .Net / Python Programming Knowledge is a plus.

2. Knowledge of USB2.0 and USB3.0 protocols and USBCV is a plus.

3. Knowledgeable in WinUSB / libusb (Windows or Linux) is plus.

4. Embedded development experience in WinCE, MacOS, Android or Linux is a plus.

5. Experience working with hardware boards, scope and USB analysers is a plus.

Terra is a dynamic company with a strong presence across the Asia Pacific region, specialising in innovative communication solutions and services driven by AI technologies. Our comprehensive portfolio includes both hardware and software products, along with tailored services that empower our clients and partners to maintain a competitive edge. At Terra, we are unwavering in our commitment to delivering the highest service levels and exceptional customer experiences.

We are looking for a dedicated and professional Contact Center Officer to join our team! In this role, you will be the first point of contact for customers, managing inbound calls and emails with efficiency and empathy. Your primary responsibilities will include addressing inquiries, resolving issues, and ensuring customer satisfaction through effective communication. Join us to make a difference in each customer interaction and grow your career in a supportive, dynamic environment.

JOB DESCRIPTION – CUSTOMER SERVICE OFFICER (Email and call)

The Customer Service Officer will be working for the Contact Center project. You will be responsible for handling a diverse range of enquiries from members of public via email, call and live chat. You will endeavour to provide a high level of service to MOPs, supported by the Team Leaders and Supervisor, as well as Points of Contact (POCs). A team player and a champion for customer happiness, you will go the extra mile to delight MOPs with insightful and accurate answers.

ROLES AND RESPONSIBILITIES

• Attend to enquiries, feedback & complaints via email, call and live chat.

• Resolve MOP’s queries efficiently and within stipulated datelines

• Liaise with external stakeholders with regards to enquiries and feedback.

• Escalate issues to the relevant internal line units and see to their resolution.

• Practice the no wrong door policy and warm transfer MOPs to the correct government agency.

• Participate in daily systems testing to ensure a high level of systems uptime.

• Any other ad-hoc duties as assigned by your Supervisor and Team leader.

REQUIREMENTS

· At least A Level/ Diploma/Degree holder

· Experience in Customer Service/Call Centre will be an added advantage.

· Excellent verbal and written communication skills and troubleshooting and problem-solving skills to resolve complex issues with little or no supervision.

· Independent, reliable and responsible

· Adaptable and fast learners

· Comfortable with accessing and checking various IT Systems.

*Flexible work schedule: 8.30am-6.00pm / 11.00am-8.30pm /830pm to 8.30am

*4 - 5 days workweek (including one weekend) and work on Public Holiday with scheduled shifts when needed.

*Training will be provided

*Salary range: $2000-$2700

The successful candidate will be part of the sales team. You will represent the company to promote and sell our range of inspection, maintenance and monitoring products and contribute towards achieving our sales and growth targets.

The role requires the successful candidate to actively hunt for opportunities in the market as well as to develop close relationship with existing customers, thereby always having a finger on the pulse of the market. The successful candidate will need to collaborate closely both within the team and with external stakeholders (customers and principals) to identify and deliver the most suitable product and/or solution to the customer.

Remuneration will be commensurate with experience, consisting of a fixed basic salary along with attractive sales commission and transport allowance.

Responsibilities

• To establish strong network and build close rapport with key decision makers and end-users.
• Highly motivated and results-driven in achieving sales target.
• Prospect, develop and drive sales plan.
• Manage sales strategies to improve market shares and profitability of the business.
• Provides competitor information and market intelligence and assist Sales Manager in the development of relevant sales and marketing strategies.

Requirements:

• An enthusiastic team player who can work independently
• “Hunter” instincts, positive mind-set and “can-do” attitude
• Diploma/Higher NITEC or equivalent in any discipline, candidates with Engineering/Technical background will be preferred.
• Fresh graduates are welcomed to apply. Candidates with sales experience will be preferred.
• Good spoken and written English
• Excellent communication and interpersonal skills
• Preferably with own vehicle (Class 3/3A)

Remuneration

• Attractive Basic Monthly Salary commensurate with relevant experience
• Attractive monthly Sales Commission
• Generous transport allowance if possess own vehicle

Candidate is expected to carry out Test Board Maintenance activities (Visual inspection, testing, framing, rework, washing, drying, packing etc)

Candidate is also expected to identify issues by recognizing data trends and to be able to read diagram and information from circuit.

Candidate must be driven and able to work independently and systematically to maintain delivery of excellent services.

Basic mechanical, electrical and programming knowledge is preferred to facilitate troubleshooting and root cause analysis.

Responsibilities and Duties

• Repair and maintenance of Test Board
• Maintain max passing yield results
• Test Board Maintenance activities (Perform socket replacement and testing)
• Identify Issues
• Reporting of service activities
• Management of spare socket inventory

Requirements

Service Engineer – Diploma in Engineering

Technical Specialist – Diploma in Engineering

Strong in hands-on, able to work independently with minimum supervision

Able to do soldering work on tiny component

Technical Specialist will assist Service Engineer in above duties. Diploma holders demonstrating good technical capabilities will be considered for Service Engineer

Responsibilities:

- Full lifecycle development from design to mass production of backend semi-conduct equipment with high speed and high accuracy, including:

- Design requirements collection and analysis

- Conceptual design and verification, proof of concept

- Detaile design, 3D modeling (Solidedge/Solidworks…), 2D drawings

- CAE of vibration, thermal, fluid…

- Procurement of prototype parts from internal and external sources

- Cooperate with production on fabrication, assembly and testing, create assembly and test procedures for mass production

- Address and resolve product issues, continuously improvement of product

Requirements:

- Bachelor and above level degree in mechanical engineering,

- Proficient with solid CAD, such as Solidworks, Solidedge, ProE

- Proficient with CAE tools such as ANSYS, Solidworks simulation

- Self-motivated, autonomous learning of mechanical engineering fundamentals on high performance mechanism, including

- Vibration theories, vibration measurement, isolation and damping

- Static mechanics, dynamic mechanics, structural mechanics, materials, heat transfer theory, fluid dynamics

- Solenoid and pneumatic components selection

- Tolerance analysis

- Fabrication methods, DFM, DFA

- Fresh graduates with relevant experience are also welcomed

- Be able to travel abroad for business trip and able to work in a multicultural

environment and with people at all levels

- Proficient in written and spoken English

- Able to speak fluent Mandarin would be an advantage (to liaise with Chinese

speaking associates)

- Applicant with more years of relevant experience will be placed on Senior Engineer role

COMPANY INTRODUCTION

Since our incorporation in 2003, Terra International has become the performance and value leader in IT systems integration, offering customized, efficient, and cost-effective solutions to SMEs and government agencies. Headquartered in Singapore, Terra International operates in over 10 countries in the Asia Pacific. We help clients to design, build, manage and optimize their IT infrastructures, resulting in improved productivity, operational efficiency, and customer satisfaction. As an end-to-end IT solutions provider, Terra International aims to provide complete, dynamic, reliable, and cost-effective solutions - which harness the power of best-in-class technologies and products. With a strong focus on our core capabilities of Data and Voice Networking, Contact Centre Solutions, Software Engineering, and Managed Services, we are committed towards excellence in service, efficiency and innovation. Our workforce is equipped with unique skills and capabilities to meet our clients’ most diverse and demanding needs. Our strategic partnerships with local and global IT leaders ensure that our clients employ the latest technologies to help them gain their competitive advantage - and realize their true business value. Visit us today at terra.systems

KEY DETAILS OF THE ROLE

We are seeking a reliable and efficient GOODS PACKER to join our warehouse team. In this role, you will be responsible for packing products accurately, ensuring they meet quality and safety standards, and preparing them for shipment. Attention to detail and speed are essential, as well as the ability to handle various types of products.

Job Title: GOODS PACKER
Type of Role: PART TIME
Location: TAI SENG, SINGAPORE

RESPONSIBILITIES

Carefully pack goods according to company and store specifications, ensuring items are safely and securely packaged to prevent damage during transit.

Label packages accurately, ensuring all labels are correct for shipping.

Inspect products for quality assurance and report any damaged or defective items.

Maintain cleanliness and organization in the packing area.

Work collaboratively with other warehouse and logistics team members to ensure efficient workflow.

Keep track of packing materials and report any shortages to the supervisor.

REQUIREMENTS

Able to commit at least 2-3 months.

Prior experience in a packing, warehousing, or logistics role is preferred.

Ability to travel around to various stores in Singapore to refill inventory.

Strong attention to detail and accuracy in labelling and packing.

Able to work on some weekends.

Fluent in written and spoken English.

As a Technical Support Engineer - Instrument/Electrical Engineering, you will:

• Complete our New Hire Orientation and a thorough training program where you learn about our products, customers and company culture via classroom training, customer interactions, visiting operating facilities, shadowing and hands on experience helping customers get value from their software systems.
• Enable our customers’ success to manage their operations by supporting them remotely through phone, email, web channels or on-site to best serve their environment while performing a variety of complex technical challenges.
• Teach our customers how to use our software as an instructor for public classes, or assist in the development of your peers by getting involved as an internal instructor or job trainer
• Develop your business acumen by communicating frequently with our customers to understand how they utilize our software to solve their business challenges, and by collaborating with different AVEVA departments to deliver and improve our customers’ experience with our company and products.
• Grow your technical skill-set by developing a solid foundation in the AVEVA Engineering software portfolio, related software and industry technologies.

We’re looking for:

• Self-motivated individuals with a customer mindset and desire to help people
• Enthusiasm for technical problem solving, with attention to detail and strong communication skills
• Ability to learn and research in a dynamic and engaging environment
• Knowledge of Instrument/Electrical Engineering
• Proven 3 years or more experience of AVEVA products or similar technologies.
• Proven 4 – 7 years or more knowledge of the plant engineering, design, procurement and construction business either from an owner-operator or an engineering contractor background.

Key Responsibilities:

• Inventory Management• : Verify incoming goods against Purchase Orders or invoices. Ensure all outgoing goods are properly packed for deliveries or self-collection.

• Warehouse Organization• : Maintain proper storage and organization of products to facilitate efficient picking and packing processes.

• Stock Control• : Conduct regular stock counts to ensure accurate inventory levels.

• Order Fulfillment• : Accurately pick products from inventory for allocation and shipment.

• Ad-Hoc Support• : Assist with additional tasks as required to support team operations.

Requirements:

• Positive Attitude• : Possess a strong work ethic and a sense of responsibility.

• Independence• : Ability to work independently in a fast-paced environment with minimal supervision.

• Problem-Solving Skills• : Initiative to proactively solve issues as they arise.

• Able to handle loads up to 10kg - 20kg

This position offers an opportunity to contribute to a dynamic team environment while playing a crucial role in maintaining efficient warehouse operations.

Only Shortlisted will be notified.

Site M&E Engineer

• Supervise and coordinate the activities of M & E site contractors;
• Monitor job progress and ensure that M&E contract works meet all practical, commercial, requirements of productivity, quality, and contract target completions;
• Ensure all M&E works are carried out within established budgets and schedules;
• Ensure all design work conforms to the codes and standards used by the client, or to agreed industry standards.
• Implement and oversee site projects assigned to ensure smooth project execution
• Manage internal and external contractors well to ensure the quality and scope of work are within specifications.

Requirements

• Min 5 years of A & A new build warehouse projects relevant working experience
• Good communication skills and a team player
• Positive working attitude and highly adaptable

Responsibilities:

• Part of the VSAT product development team involved in designing LNA, Power Amplifier, Up/Down Converter operating up to Ka band frequencies

Requirements:

• Bachelor's Degree in Electronics Communication Engineering
• At least 3 years of experience in any RF system/sub-system design
• Experience in RF circuit design like LNA, PA, Up/Down Converter, Synthesizer etc
• Working knowledge of RF test and measurement equipment
• Experience in using simulation software such as AWR, ADS, HFSS etc
• Experience in VSAT system or subsystem design is an added advantage

To provide reactive preventive maintenance, installation, commisioning and validation service to highly specified sterilization and disinfection equipment.

Duties and Responsibilities:

• Provide preventive maintenance and repair service at customer locations in accordance with Company’s established procedures, techniques, tools, test equipment and replacement parts.
• Installation, commissioning, calibration testing and validation of relevant equipment at customer locations according to Getinge’s protocol.
• Implementing Field Corrective Actions.
• Handling administrative work associated with service delivery.
• Responding to customers’ complaints and providing support for corrective maintenance.
• Meeting key KPIs assigned to you as an individual and of Service department.
• Establish and maintain a professional working relationship with customers and co-workers through teamwork.
• Sharing of knowledge and provide advice to clients and their staff as well as all end-users, on the proper operation and usage of the equipment.

Requirements:

• Candidates with ITE and/or Diploma in Mechanical or Electrical Engineering, Biomed Engineering, or equivalent medical device related educational background are welcome to apply.
• New or more than 1 year of hands-on related experience in medical equipment installation and maintenance.
• Hard working, team player, independent, hands-on, customer oriented and good attitude
• Good presentation and interpersonal skills
• Fluent in both verbal and written English
• Perform all other duties assigned by the Company/ and or Manager

We are seeking an experienced and ambitious Sales Engineer with a strong track record and a genuine passion for selling technology solutions. As a key member of our team, you will be responsible for driving sales by targeting new prospects and cultivating existing customer relationships to achieve high renewal rates and customer satisfaction.

Success in this role will be measured by your ability to acquire new customers, drive revenue growth through upselling and cross-selling, ensure customer retention, and contribute to the overall success of our sales team and business.

If you are a dynamic and results-oriented Sales Engineer who thrives in a fast-paced environment, we invite you to join our team and play a pivotal role in driving our company’s growth and success.

Responsibilities:

• The Successful Candidate will manage and increase business with existing customers by identifying their current and future requirements.
• Establish new accounts by identifying potential customers; planning and conducting sales calls.
• Exploring into new business opportunities through cold calling, networking and social media.
• Successfully match customer to proposed solutions based on their requirements
• Prepare and deliver powerful presentations and demos that clearly communicate the uniqueness on the value proposition of the products and services.
• Contribute to team effort and be accountable for sales growth objectives
• Build and maintain strong relationships with customers
• Correspond with suppliers and customers to ensure prompt delivery

Requirements:

• Diploma / Degree in Electrical / Mechatronic Engineering or the equivalent is highly preferred
• Proven Work Experience and Sales Track Records of a Sales Engineer
• Good Interpersonal and Communication Skills
• Highly motivated and has a driven personality
• Able to work in a fast-paced and challenging environment
• Experience in Electric Motors / Drives will be an added advantage
• Excited about the products and similar technical areas, exploring them in work and other projects
• Keenness to do more than is expected and impact driven
• Self-motivated and a quick learner
• Growth mindset driven
• Highly adaptable with a “Can Do” attitude
• Candidates who are entry level for Sales with the correct attitude are welcome to apply as on-the-job training will be provided
• Salary include Basic + Transport Allowance + Commission ($4.5K to $7K)

Responsibilities:

• Install, configure, troubleshoot and support servers or virtual machines (Hyper-V / VMware) running on Windows Server operating systems.
• Perform system maintenance, upgrade, patches and incident resolution outside of working hours when required.
• Monitoring and implementing backup solutions for critical systems and data regularly.
• Implement and maintain IT security measures and best practices for systems and address security incidents with latest security trends.
• Assist in the planning and implementation of IT projects, ranging from system upgrades to new system deployments.
• Create and update technical documentation pertaining to systems administration for on-premise systems, Azure and Microsoft 365.
• Any related ad-hoc duties as assigned.

Requirement:

• Minimum 3 years of experience as a System Engineer or Server Administrator.
• Experience with Active Directory, Group Policy, Virtualization, Patch Management, Microsoft Entra and Microsoft 365.
• Experience in cloud platforms such as Azure and AWS.
• Possess excellent communication, problem-solving and analytical skills.
• Ability to work independently.

Responsibilities and Tasks:

You will work regularly with Micron’s Business Units to ensure solutions meet or exceed business requirements. You will be expected to suggest, promote, and leverage published standards to minimize environment complexity and ensure regulatory as well as license compliance. You will have the opportunity to travel to other Micron sites as well as technology conferences and trainings.

As part of your responsibilities, you will be required to:

• Supporting acquisition, installation, and administration of enterprise Data Storage & Backup environment.
• Solving, perform root cause analysis and identify data storage related problems
• Provisioning of data storage resources to servers and provide system security and access
• Providing data backup client installations & scheduling, backup policies setting, performance tuning, and fixing.
• Use management tools to analyze performance and identify bottlenecks or slowdowns and take appropriate action to resolve.
• Develop scripts to automate manual processes for operational improvement
• Planning, coordinating and upgrading components of the data storage as needed with software, hardware upgrades. Collaborating closely with vendors as needed in this process
• Provide engineering support for raised ServiceNow cases and drive closure within SLA.
• Upkeep service efficiency and end-user satisfaction levels through service SLA.
• Maintaining systems and update operational documentation to ensure that they are current.
• Provide regular and timely update of project status to the key business partners.
• Involving in projects to upkeep the computing environment to meet future demands.
• Participate in worldwide collaboration meetings to share on engineering efforts, technical challenges and breakthroughs
• Participate in 24/7 on-call rotation, major incidents and reviews (postmortems).
• Attend to level 2/3 user service requests and service restoration through ServiceNow (Incident Management)
• Work with vendors and team members to tackle issues related to the operations (Problem Management)
• Ensure assets are updated promptly in Asset Management system
• Ensure all changes to systems are recorded and accurately executed with approval (Organizational Change)
• Review the performance of systems and plan for lifecycle projects and future expansion (Capacity Management)
• Participate in Business Continuity Planning and DR strategy including detailing of DR procedures, and executing DR drills
• Maintain and review the DR documents on a periodic basis.

Requirements:
• Bachelor’s or Masters in Computer/ Electrical/Electronics Engineering/Computer Science/ Computing

Cvil Structural Design Engineer

Responsibility :

Carry out structural design and drafting work.

Assistance to senior Engineer in projects.

Liasie with project team, authority , cients to ensure project work is carry out smoothly.

Minimum : 1 year releavant workig experience.

Fresh graduate are also welcome

Responsibilities:

- Collaborate with the sales/business development team to understand customer requirements and use cases

- Conduct POC, demo, testing and setup of security system and video analytics

- Process knowledge of basic security technology including video analytics and application scenarios

- Manage and execute new/existing projects

- Collaborate with product teams to address specific customer needs and feedback

- Design and propose security technology solutions tailored to different verticals

- Process market knowledge in physical security industry for verticals ie. transportation, commercial building, hospitality, etc.

- Forward looking in term of industry/technology trend to improve business portfolio

Requirements:

- Diploma or Degree in any discipline

- Ability to understand and address customer requirements and translate them into

technical solutions

- B2B (Business-to-Business) experience in robotic/physical security

- Process negotiation, networking, presentation, project management, market analysis, strategic skill will be an advantage

To design, implement, and manage cloud data processing pipelines (e.g., AWS or equivalent), perform Tier 2 & 3 service delivery and operations for Network Analytics Engineering systems, develop big data solutions for real-time and batch processing of large telco datasets, plan hybrid cloud strategies for the data lake, manage data governance and protection, and collaborate with business domain experts, data scientists, and operational teams to create E2E data system solutions.

Tier 3 Systems SME

1. Accountable for overall System Performance and Design.
2. Accountable for Change Management outcomes, executing minor to major software upgrades as well as solution changes independently.
3. Responsible to manage vendors and technically debate on optimum solution performance while ensuring robust and cost-efficient architecture.
4. Drives use of automation for deployment and implement near real-time alerts for security or critical issues.
5. Devise UAT plan and conduct testing for the new features/ bug fixes towards acceptance criteria.
6. Develop Method of Procedures facilitating Change Management with any system impact.
7. Manage project initiatives for sensitive systems with minimal supervision and ability to deliver project within the timeline.

Tier 2 Systems Administration & Operation Support

1. Accountable for overall System Health, Recovery and Security.
2. Accountable to manage Classified Keys, which has root access to Sensitive Systems.
3. Responsible to drive improvements in System’s security posture.
4. Execute planned night activities for production system signature update and bug fixes.
5. Ensure the System / Service uptime to the SLA.
6. Drive daily system health check and monitoring and reporting on daily basis to Director, and raise any issues observed with vendor, follow-up to work on the fixes.
7. Resolve Trouble tickets independently and resolve data dispute issues within SLA.
8. Manage Vendors and conduct recurring operations reviews to track the Tickets SLA.
9. Prepare data for monthly Operations meeting with Director.
10. Drive quarterly system audit reviews and highlight any abuse on subscriber or sensitive workspace user activities in meeting with Director.

Manage System Security (Cloud and on-premises)

1. Management of Anti-Malware systems and perform monthly scanning for any security threats and system administration and perform monthly scanning for systems.
2. Analyse security reports from Anti-Malware scans, determining best course of action.
3. Managing the implementation and provisioning of firewalls, switches for the Department systems.
4. Administrator for the firewalls and perform the quarterly review for the rules to ensure the system defence-in-depth and security.

Support InfoSec and implement Security Governance initiatives.

1. Manage PIAM (Physical access and Identity management) for the user account administration to improve security and avoid manual password changes/management and control and keep track of the elevated privileged user accounts logins.
2. Design, deploy and Operate a Centralise log server to store all logs and process to expeditiously support investigations into security incidents.
3. Deploy, implement, and operate vulnerability scanning tool and analyse reports and closely working with security governance and planners to conduct remediation activities which he/ she will perform.

• Achieve zero SL1 and cyber-security incidents and to resolve trouble tickets within the given SLA. Represent NAE as member of NSC Security Rep and ISMS Networks Security working Committee.
• Lead Incident Management and provide timely update to the Management and accountable for the RCA of the managed platforms.
• Maintain high level of Data pipelines and system availability (Data Integrity & Systems 95%+)
• Ensure operational processes for the respective systems are well documented. This includes system inventories, solution doc, IP/Network design, SOPs etc.
• Update NAE systems to the latest stable Software version. Keep the system updated with the Periodic patch updates (OS, software, Firmware, Switches, Firewall) – Half yearly/yearly.
• Conduct monthly operations review and quarterly Audits on time and Tickets resolution within SLA.
• Ensure no gaps in security monitoring. Perform bi-weekly Antimalware signature updates and monthly Scans. Complete and report IOC scans and security patches to network Security Operation Centre. Support various security initiatives to achieve full audit compliance.
• Use Ansible and scripting to automate system operations.

Skills for Success:

• Degree in Engineering or IT
• Good to be certified in Redhat architect certification, Cloudera CDP certification or Cyber security (CISSP) certification.
• Good to have deep knowledge of mobile and broadband network technologies.
• 3 - 5 years of experience in data solution and administration
• Proficient in either 3 of the following:

1. Cloud Data solution (AWS)
2. Big data and data warehousing operations.
3. System administration
4. System integration
5. Data architect
6. Hadoop and Spark (or equivalent)
7. Linux/Unix, Ansible automation, Shell Scripting
8. Kubernetes, Docker, serverless functions, APIs and Kafka bus
9. Network and Security design

• Good technical writing skills and presentation skills

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Working hours: Mondays to fridays 9am to 6pm Singapore time

Responsibilities:

• Design, implement, and manage scalable and reliable infrastructure solutions using cloud platforms (e.g., AWS, Azure, Google Cloud) to ensure 99.99% uptime for a system averaging > 100 requests per second
• Implement Infrastructure as Code (IaC) practices to manage and provision infrastructure programmatically.
• Set up and manage monitoring and logging solutions to track system performance, detect issues, and ensure high availability.
• Implement and enforce security best practices to safeguard systems and data, including managing access controls, encryption, and vulnerability assessments that comply with ISO 27001
• Work closely with development, QA, and operations teams to understand their needs and ensure that infrastructure and processes support their objectives.
• Stay current with industry trends, emerging technologies, and best practices to enhance system performance and reliability.

Requirements:

• Bachelor's degree in Information Technology, Computer Science, or related field.
• 4+ years of experience in devops on cloud platforms, deploying & maintaining containerized applications for applications averaging > 100 requests per second
• Proficient with AWS and all its core services
• Expert with Kubernetes & Docker
• Proficient with CI/CD tools like Jenkins, CircleCI, Bitbucket Pipelines
• Proficient in IAC using Terraform & Ansible
• Proficient in scripting with python or shell scripts
• Experienced with monitoring & log management tools like Datadog, Prometheus, Grafana

Job Description

a) To report to the Manager or team leader as shown in the organization chart. He/she is responsible for the assigned or related project tasks and responsibilities.

b) The detailed duties and responsibilities include but not limited to the following:

• Study and fully understand the ISO requirements, technical drawings, scope, contractual requirements and sub-contract agreements. Work with the consultants to resolve technical issues prior to construction.
• Submit to superior for feedback and concurrence on short or medium-term programmes and execute the works according to the detailed programme.
• Ensure that the works are carried out according to the approved drawings, quality procedures and EHS requirements. Managing the works with excellent housekeeping is a key focus.
• For quality management, the engineer is responsible to fully implement with the quality recordings, carry out result analysis and formulate action plans for continuous improvement.
• Implement and maintain proper recordings to comply with EHS, quality, client and authorities’ requirements.
• Responsible for cost management so that the materials used for both temporary works and permanent works are not damaged or control the wastage within specified tolerance. Rework or abortive work which has serious time and cost impacts shall be avoided.
• Ad-hoc matters as assigned by the PM which is necessary for the execution of the project.

Job Requirements

• Diploma/Bachelor's degree in Civil & Structural Engineering
• Mininum 2 - 5 years' experience working in construction industry
• Preferably with HDB experience

Project Engineer

Contract Position | Immediate start

Responsibilities:

• Involve in project management, implementation and maintenance services of security system, including system design, system configuration and coordination works
• Collaborate with other departments, including design, procurement and installation teams
• Ensure thatengineering tasks are aligned with the overall project timeline and objectives

Requirements:

• Relevant diploma/degree in engineering field (electrical or related)
• Must have at least 3 years of relevant working experience (Preferred with experience in security system installation)
• Good knowledge in computer, network, security, ELV and electrical system

He provides technical support during construction and site showround. He/She coordinates with sub-contractors, suppliers and consultants. He also maintains proper filing and record of drawing list as well as assist to prepare engineering reports. He participates in site works, inspection and planning.