Responsibilities

• Prepare QA/QC procedures, Project Quality Plan, Method Statement, checklist and inspection form with project team members
• Monitor daily site QA/QC activities, ensure that QA/QC procedures, Method Statement and Project Quality Plan is adhered by the project team members
• Conduct raw material inspection, site inspection, testing, post installation check out (PICO) and issue QA/QC inspection report
• Monitor and ensure all the tools and equipment are calibrated when it is due and update in Tools and Equipment List FY XXXX
• Investigate the cause of non-conformance with project team members and recommend corrective / preventive actions, if require to prevent recurrence
• Ensure that all audit findings on non-conformance findings / reports and punch lists are properly addressed and closed together with the client
• Ensure proper documentation and filing of QA/QC records
• Conduct internal quality audit based on project quality plan and client requirement
• Attend client QA/QC meeting
• Assist in preparation of Final Documentations for handover to clients

Qualifications and Work Experience

• Diploma in relevant engineering
• Accredited ISO 9001 internal auditor certificate is an advantage
• Good QA/QC knowledge on electrical, signal and communication inspection and testing
• Good knowledge on interpretation of electrical drawings
• Good interpersonal, analytical and problem-solving skill
• Able to work independently
• Good oral and written communication skills
• Good Microsoft office knowledge and skills

We are presently seeking candidate for the position of Platform Engineer. This role is to engage in various projects and impact assessments related to the data transformations for Finance Technology Systems.

Key Responsibilities

· Attending impact assessment sessions, and actively participate in reviews with the subject matter experts in Finance Technology.

· Perform impact analysis on the existing system functionalities with respect to the new proposed changes.

· Discuss with requestors to gather and ascertain requirements.

· Development/SIT Testing/ UAT Support/Implementation

· Work with users on the requirements/clarifications and attending to UAT queries.

· Help to prepare the FS documents and walkthrough the functional specifications with requestors.

· Assisting the Stream Lead in the delivery of the project and on the coordination with various stakeholders.

· Step in as a Technical Delivery Manager to manage the end-to-end delivery of the assignment, when demanded.

· Deliver the project / tasks within the committed timelines.

· Maintain the risks and issues tracker and see them to closure.

Key Requirements

• 5 years + relevant experience in Informatica Power Centre (ETL) - (Designer, Repository Manager, Workflow Manager), ETL tools, Oracle 19c (SQL*Plus, PL/SQL) and strong Data Analytical skills
• Strong on DW Fundamentals, concepts
• Understands and review technical requirements, designs ETL process flow and walkthroughs and performs data profiling of required source systems.
• Excellent understanding of various relational database design concepts.
• Extensive experience in Data Modelling & Architecture.
• Experience full lifecycle data warehouse development.
• Strong experience in Data Migration and Data Quality initiatives.
• Error handling and Performance Improvements.
• Conduct and participate in design and code walkthroughs.
• Good hands-on capability - can independently develop good quality deliverable and guide/mentor junior team members effectively.
• Experience in Unix Shell Scripting (AIX/SUN/Intel Xeon Linux)
• Experience with Job scheduling tools like Control-M
• Provide ongoing maintenance support for applications and 24/7 stand-by support required.

Key Responsibilities:

• Develop and implement advanced cyber security architectures and solutions.
• Analyze and evaluate system security requirements to design secure networks.
• Collaborate with cross-functional teams to integrate security practices into all facets of the business.
• Conduct risk assessments and provide recommendations for enhancing system security.
• Stay updated with the latest cyber security threats and technologies.
• Develop technical solutions and tools to help mitigate security vulnerabilities.
• Provide technical guidance and support to other team members.
• Document and maintain records of security architectures and processes.

MUST HAVE:

• Bachelor’s degree in Computer Science or Information Technology or Cyber Security, or related field.
• Minimum of 3-5 years of experience in a cyber security architect or engineering role.
• Proven experience in designing and implementing secure network architectures.
• Strong background in network security, system security, and cloud security.
• Experience with common cyber security tools, standards, and protocols.
• Familiarity with industrial control systems and operational technology (OT) security is a plus.

WE VALUE:

• Strong technical skills in network and system security.
• Knowledge of current cyber security trends and threats.
• Excellent problem-solving and analytical abilities.
• Proficient in security technologies such as firewalls, intrusion detection systems, anti-virus software, authentication systems, log management, etc.
• Good communication and collaboration skills.
• Ability to work independently and as part of a team.

Job Description:

• Responsible for Huawei enterprise networking products after-sales support and network solution reviewing.
• Require to provide low level network solution/design to office/channel partner/key account customers.
• Require to work as a team with either regional/HQ or Singapore team.
• Require to work under minimum supervision to complete tasks assigned.
• Require to provide BOQ and high quality technical proposal.
• Require to be able to present technical solution professionally and have technical training for channel partner and customer.

Job Requirements:

• Tertiary qualification, B. SC in computer science/engineering/telecommunication with distinction. CCIE and HCIE will be an added advantage.
• Minimum 3 years of working experience for networking designing and maintenance. (Proficient in STP,VRRP ,OSPF,BGP,MPLS,MPLS-TE, IPSEC VPN,L2VPN,L3VPN,Multicast, IPV6 , QOS,VXLAN )
• Preferable with after-sales experience in FSI or ISP industry.
• Skills required: networking such as switch, WIFI, router, firewall, SDN technology system integration.
• Knowledge of switch, router, WLAN, security or IT servers/storage would be an added advantage.
• Self-initiative to take the responsibility of task and learn new products/technologies
• The candidate shall be adaptable and flexible to tasks or job scope being assigned.

Position Summary

Toshiba Global Commerce Solutions is seeking for a highly skilled and experienced Software Engineer to join our Solution team in the APMEA region (Asia Pacific, Middle East & Africa), to become the region's Subject Matter Expert for the targeted Point of Sale solution of our portfolio.

The candidate will be part of a cross-functional team responsible for solution portfolio management and pre-sales.

This client-facing position requires a deep understanding of requirements and business drivers for Toshiba’s products and solutions.

Responsibilities

• Install, configure, and customize point-of-sale software solutions according to client specifications and requirements.
• Collaborate with cross-functional teams including sales, product management, delivery and customer support to understand client needs and deliver tailored solutions.
• Provide technical support and troubleshooting assistance to clients during installation, configuration, and proof of concept phases.
• Document technical knowledge in the form of notes and manuals and contribute to the product team to maintain installation guides, configuration manuals, and troubleshooting procedures accurate and up-to-date.
• Conduct product demonstrations and training sessions for clients and business partners to showcase the capabilities and features of the point-of-sale software.
• Stay updated on industry trends, best practices, and emerging technologies related to point-of-sale systems

Requirements

• Bachelor's degree in Business, Computer Science, or a related field.
• 5+ years of experience as a Software Engineer with a focus on point-of-sale software solutions.

AREAS OF EXPERTISE & SPECIAL SKILLS

The successful candidate will possess expertise in the following areas:

• Proven experience with the Retail industry and general retail technologies
• Strong understanding of retail operations and business processes, particularly in the context of point-of-sale systems.
• Experience with Agile development methodologies such as Scrum, Kanban, and Lean.
• Strong analytical and problem-solving skills.
• Ability to facilitate and lead meetings.
• Experience with software development methodologies (e.g., Agile, Scrum) and project management tools (e.g., JIRA, Azure DevOps)is a plus.
• Excellent communication and interpersonal skills with the ability to effectively communicate technical concepts to non-technical stakeholders.
• Ability to work independently as well as part of a team in a fast-paced, dynamic environment.

Job Description

The successful candidate will join the Information Technology Division, System Technology department and will be responsible for managing Content Delivery Network (CDN), including Cyber Security Health, as well as administering mission critical platforms such as Openshift Container Platform (OCP) and/or Mashery API Gateway.

Key Responsibilities include:

· Work closely with CDN providers and application teams to ensure internet websites are healthy in terms of availability, response time and security posture.

· Conduct ongoing reviews on existing critical platform to ensure highest level of resiliency and cost effectiveness.

· Performs system administration activities such as troubleshooting, root cause analysis and implement corrective/preventive actions during and after an incident.

· Support audit and infrastructure/network security scans, disaster recovery and security related drills and operate within assigned fiscal budget.

· Build automation wherever possible to improve development team’s agility and reduce human errors.

· Integrate with existing CICD pipelines to facilitate application onboarding.

· Explore, learn and deploy new technologies and provide training to the IT community within the company to reduce cost and improve operational efficiencies.

· This position requires periodic system administration outside normal business hours.

Requirements

· Possess a degree in Information Technology or related fields.

· Minimum of 3 years of IT Infrastructure experience with at least 1 year of hands-on experience in eCommerce website management.

· Experience with Akamai or equivalent CDN providers preferred.

· Conversant with infrastructure definition tools such as Cloud Formation and Terraform, and with YAML/JSON deployment templates.

· Advanced python/ansible scripting skills for provisioning and automating dynamic cloud infrastructure.

· Hands-on experience with Docker containerization, Kubernetes orchestration and tools such as Jira and Jenkins.

· Strong analytical, project management, communications and interpersonal skills.

· Demonstrate strong knowledge in infrastructure areas such as Content Delivery Network (CDN), Cyber Security, internet protocols, DNS, virtual server technologies, RedHat Enterprise Linux/CoreOS, networking (LAN, WAN, SDN), Integration and Messaging Platform, scripting and monitoring tools.

Tasks:

• Develop ASICs for a wide range of applications in Rohde & Schwarz products, such as oscilloscopes, signal generators, and spectrum analyzers. These ASICs are characterized by fast A/D and D/A converters, complex digital signal processing, high-speed digital interfaces, and the use of the latest semiconductor technologies
• Involved in several ASIC design steps, from architecture and concept creation, RTL coding and verification, to synthesis including timing and power analysis
• Contribute to the continuous improvement of the development methodology and the tools used

Qualifications:

• Degree in electrical engineering or a comparable field of study
• Several years of professional experience in the field of digital ASIC development and have successfully accompanied product developments preferred
• Knowledge of modern methodologies, tools, and languages used in digital ASIC development
• Advanced knowledge of ASIC technology and the design flow of digital ASICs, and have solid knowledge in multiple areas of integrated circuit design (concepts, coding, simulation, verification, synthesis, timing analysis, power analysis)
• Enjoy working together with the team to solve technical challenges
• Work style is structured and goal oriented

• Bachelor’s degree in Computer Science, Information Security, or related field.

• Relevant certifications such as AWS Certified Security - Specialty or Certified Cloud Security Professional (CCSP) are a plus.

• Excellent communication skills and the ability to collaborate with diverse teams.

• Organised, independent and able to work with minimal supervision in a fast-paced working environment and adhere to organisational process and governance.

• Minimum five (5) years of relevant IT experience in deploying and managing application and services on cloud, including the design, development, implementation and/or management of the solution.

• Proven experience as a Cloud Security Engineer or similar role, with a focus on AWS cloud services

• Good knowledge in security

• Strong understanding of cloud platforms such as AWS, Azure, or Google Cloud.

• Proficient in security concepts related to infrastructure as code (IaC) and containerisation.

• Experience with security tools and technologies, such as Security Information and Events Management, Data Loss Prevention, Database Activity Monitoring, Data Security and Protection, Privileged Access Management, File Integrity Monitoring, Web Application Firewall, Intrusion Prevent etc

Job Description & Requirements

• Responsible for the quality and timely completion of QP(S) supervision works.
• To lead, guide & instruct the Site Supervision Team (RTOs) in compliance to (i) BCA Regulatory & Control Act & (ii) in accordance to LTA Terms of Reference for QP(S) contract requirements.
• Liaise positively with client, consultants & authorities for the benefit of the company
• Promote and safeguard the reputation & positive image of the company
• To follow-up ISO Procedures

Accredited with IES as RE. Minimum 5 years in geotechnical engineering works, namely deep excavation, ERSS, piling and tunnelling works.

Candidates with relevant LTA experiences are recommended to apply.

Job Description

The successful candidate will be part of the IT Service Management team. This is an individual contributor role.

Key Responsibilities include:

• Manage, develop, enhance and support company’s IT Service management platform. Drive strategic development and enhance its usability and integration with other tools and process to maximise value.
• Drive IT Operational Service Delivery and management activities, e.g. Incident, Problem, Change, Patch, Configuration and Asset management processes. This includes support of IT operational incidents after office hours.
• Support management and drive collaboration of day to day operational activities across various towers and stakeholders from datacentre facilities, network and platforms
• Manage and drive the IT Service Provider’s performance for IT Operations and ensure Service Level Agreements have been fulfilled and improvement plans to be established
• Serve as the Point of Contact for IT initiatives’ performance, services and changes.
• Facilitate system and service handover to the IT operations for any new applications and major enhancements
• Any relevant ad-hoc duties

Requirements

• Degree in IT related discipline & IT Infrastructure Library (ITIL) Certification
• Minimum 5 – 8 yrs of relevant experience in IT Infrastructure Operations and IT Service Management
• Experienced in project management for IT Infrastructure initiatives, scripting, system admin capabilities, service automation and related technologies.
• Knowledge of actual development and Hands-on administration on ServiceNow Platform. Certification in ServiceNow ITSM CAS, CAD or CIS preferred
• Knowledge in scripting on Json, Python or Javascript on Monitoring / Orchestration platforms, Splunk, ServiceNow or APM tool will be an added advantage
• Working knowledge on network, IT DevOps technologies, Linux, Wintel, VMware and Cloud technologies (AWS / Azure)
• Knowledge and experience in DevOps and Agile
• Responsive to dynamic environment
• Effective & Excellent Skills in Communication (both written and spoken) as well as Vendor and People/Relationship Management
• User-Oriented with good appreciation of business operations
• Diligent and willing to work beyond office hours
• Independent, Self-motivated and result driven

Responsibilities:

• Preparation for After Sales EMC RF System integration and onsite installation
• Fault diagnostics and troubleshooting, remote and Onsite (if required) to internal and external customer for RF products/system
• Commissioning and installation of new products based on Pre-Sales System design documentation
• Product introduction and training to end-users
• Maintenance, and calibration coordination with local and oversea customers including execution and documentation of performed RF Test instrumentation
• Coordinate and evaluate customer and internal spare part requirements with relevant departments within the area of responsibility
• Service and support case management
• Continues improvement of workflows and processes within the area of responsibility for RF
• Support regional service manager to establish a professional application and support business for RF products on Amplifiers, RF test instrumentation.
  

Requirements:

• Degree (Preferably) / Diploma in Electronics, Telecoms and / or RF field
• Ability to meet schedules and on demand oversea travel
• Fluent English writing & English/Chinese speaking (Supporting Taiwan customers.)
• Strong analytical and problem-solving skill
• Excellent interpersonal and communications skills
• Confident, persistent, assertive, committed, independent and good team player
• Ability to meet schedules and on demand oversea travel
• Experienced and used to work according to International EMC standards, such EMI and RF EMS testing
• Knowledge of RF Calibration such as for signal generator, power meter will be an added advantage
  

Job Responsibilities

• Installation, Implementation, Evaluation, Configuration, Administration, Operations, Monitoring, and Management of Oracle Databases (12c / 19c) running on Linux environment.
• Provide technical solutions for database related issues.
• Monitor and optimize database performance, ensuring high levels of system availability and reliability.
• Data Management and Operational Support for both Oracle.
• Implement and manage high availability solutions including Oracle RAC and Data Guard
• Troubleshooting real-time performance and tuning issues in Oracle Database
• Manage and perform database backup restore.
• Upgrade of New Software Releases, Patches and System.
• All aspects of database tuning from software configuration, memory usage, data access, SQL and physical storage.
• Administer and maintain MS SQL (2016 and above) environments.
• Support Audits with relevant correct details.
• Participate in Disaster recovery exercises.
• Respond to calls such as incidents and requests in a timely manner.
• Maintain proper documentation according to the company policies and practices.
• Perform change and release management according to bank policies.
• Troubleshoot and resolve problem of database issues with emphasis on root cause analysis.

Job Requirements

• Bachelor’s degree in Information Technology with min. 7 years’ work experience in Oracle patching for Standalone and RAC environments.
• Experience in RAC and Grid Infrastructure (Clusterware, ASM, Disk Groups, etc.)
• Experience in Always ON and Windows clusters
• Experience in migrating and upgrading of database.
• Experience in managing database security policies and procedure documents.
• Excellent communication, presentation and interpersonal skills.
• Ability and willing to work after office hours and on weekends when needed.

Job Responsibilities

• Conduct day-to-day L2 support of banking application software. In case any errors are detected by the bank operations department (L1 support), you are required to find the recovery solution, working together with your colleagues, the outsourcing vendor, the bank IT department, and the counterparty of the head office, if necessary. This may involve overtime work if issues arise after business hours or on weekends.
• Once the bank decides to launch a project for change request functions raised by users, or dealing with End of Life scenarios such as operating systems, database management software, and hardware, you will take on the role of project manager.
• You are expected to manage team members, multiple vendors, and service providers to complete all tasks as required and planned.
• You are expected to proceed with projects by resolving issues, controlling vendors and resources, managing schedules, and preparing reports for management, the bank, and the head office for approval if required.
• You are required to strictly comply with the Mizuho Development Policy and Procedures.
• Coordinate all processes to ensure smooth progress for the bank and developers, vendors, and the head office's relevant development team

Requirements:

• At least 3 year working experience as application software project manager or engineer in banking IT sector.

Other requirements/ skills:

• We seek chief application IT engineer who has following experience, knowledge, and skills:

1. Working experience of application project management at banking IT sector.
2. Developing experience of bank settlement application (SWIFT, GIRO and FAST etc.)

• Knowledge and experience in Java, Oracle and .net, JP1
• Knowledge and experience in HULFT, MQ, SFTP, VMware technology, or network administration will be an advantage.
• Ability to interact effectively across all levels, including the bank IT department, the bank user department, outsourcing vendors, member of head office, will help the candidate perform successfully in the role.
• Coordination skills to handle various parties, such as both local and international clients, vendors and counterparts.
• Certificate of PMP would be advantage.
• Strong interpersonal as well as verbal and written communication skills in English. "

Key Responsibilities:

• Develop and implement advanced cyber security architectures and solutions.
• Analyze and evaluate system security requirements to design secure networks.
• Collaborate with cross-functional teams to integrate security practices into all facets of the business.
• Conduct risk assessments and provide recommendations for enhancing system security.
• Stay updated with the latest cyber security threats and technologies.
• Develop technical solutions and tools to help mitigate security vulnerabilities.
• Provide technical guidance and support to other team members.
• Document and maintain records of security architectures and processes.

MUST HAVE:

• Bachelor’s degree in Computer Science, Information Technology, Cyber Security, or related field.
• Advanced degrees (Master’s, PhD) or professional certifications (CISSP, CISM, CEH, etc.) in cyber security are highly desirable. Minimum of 3-5 years of experience in a cyber security architect or engineering role.
• Proven experience in designing and implementing secure network architectures.
• Strong background in network security, system security, and cloud security.
• Experience with common cyber security tools, standards, and protocols.
• Familiarity with industrial control systems and operational technology (OT) security is a plus.

WE VALUE:

• Strong technical skills in network and system security.
• Knowledge of current cyber security trends and threats.
• Excellent problem-solving and analytical abilities.
• Proficient in security technologies such as firewalls, intrusion detection systems, anti-virus software, authentication systems, log management, etc.
• Good communication and collaboration skills.
• Ability to work independently and as part of a team.

Job Description
We are seeking a highly-skilled, technology-driven IT professional with a deep understanding and extensive experience in managing application security, performance monitoring and API gateways. The ideal candidate must demonstrate practical expertise in tools like Imperva, Akamai, Apigee, AWS API Gateway, Tibco Mashery, Splunk, Dynatrace & etc.

The successful candidate will join SIA Group's IT Infrastructure team and will be responsible for the following:
•Implement, refine, and oversee IT security measures focusing on enhancing the application security using tools like WAF and bot control. You will be expected to devise methods and strategies to improve application security.
•Manage API gateway, and work with development teams to ensure seamless and secure data transit between services. Knowledge of Apigee and Tibco Mashery will be considered a significant advantage.
•Leverage your hands-on expertise in application performance monitoring to ensure optimal system performance and identify potential areas of improvement.
•Proficiently use software tools like Imperva, Akamai, Dynatrace, and Splunk to meet operational needs and project requirements, demonstrating an agile response to changing tech needs.
•Project management, including responsibility for the initiation, planning, design, execution, monitoring, controlling, and closure of large-scale IT infrastructure projects.
•Keep abreast of the latest technologies in IT, network, and cloud computing spaces, with a willingness to continuously learn and implement new technologies and trends.
•Note: You could be posted to any subsidiary in SIA Group.

Requirements
•A bachelor’s degree in information technology, Computer Science, or a related field.
•A minimum of 5 years of experience in IT with expertise in application security, API management, network & cloud computing.
•Expert-level skills with tools like Imperva, Akamai, and Apigee.
•Proven experience in managing large-scale infrastructure projects from initiation to closure.
•Excellent problem-solving skills and the ability to communicate complex technology concepts clearly.
•AWS/Azure Solution Architect, PMP, or other relevant certifications are highly desirable.

Responsibilities :

• Experience in integrating vision systems with automated processes, motion control based on model data, mathematical modeling experience and creating software solutions.
• Work in a multi-discipline team to aid in the collection and validation of system requirements.
• Create automated inspection and guidance solutions using vision and other sensing technology.
• Provide hands-on implementation and mentoring.
• Create innovative technical concepts, ensure costing and schedule to successfully deliver the project.
• Maintain knowledge of new vision, automation and sensing technology.
• Detailed design specification generation.
• Provide internal and on-site integration support.
• Aid in the creation of test plans and documentation.

Requirements :

• Bachelor's Degree in Electrical Engineering or Mechanical Engineering with min three (3) years of relevant experience.
• Experience working with vision system database.
• Knowledge of camera, light, and lens selection for applications ranging from defect detection to part location.
• Programming background with high-level languages such as Visual C# WPF, C++ and Python.
• Experience in developing vision system with Halcon and Opteon camera.
• Good knowledge in Machine Vision programming and experiences.
• Good experience on automation controls, motors & sensors like PLC, CTC, Beckoff PC and controllers, Servo & Stepper motors.
• Familiarity with wiring/cabling size/terminations and load/temperature requirements.
• Familiarity with industrial machinery design.
• Skilled in the utilization of statistical analysis.
• Required to travel regionally (average 20% of the time).
• 5 days work week.
• Transport pick-up at Bedok MRT station.

To represent Spirax Sarco Pte Ltd as the market leader in steam system design, and in providing expertise, solutions, and sustainability to our customers. To offer professional customer service in developing long-lasting relationships and partnerships; demonstrating our core values of Safety, Collaboration, Customer Focus, Excellence, Respect, and Integrity in our daily work activities.

We are seeking a highly motivated and detail-oriented Sales Engineer to join our team.

Duties & Responsibilities

• Responsible for F&B and General Industry
• Actively pursue new clients and promote Spirax Sarco’s product range to an existing cliental base
• Evaluate customer requirements to map out solutions and recommend and propose steam system services, improvements and upgrades
• Recognize and convey potential areas of opportunity to the marketing and business development team
• Negotiation, closing of sales, and conduct product presentations
• Preparation of tender bids for project quotes with technical and commercial negotiations
• System commissioning with the Service team, if required
• Achieve orders, sales, and profit targets set by the General Manager
• Undertake a business plan for the assigned industrial sector in accordance with set and agreed to KPIs and Company standards
• Maintain customer records and proactively plan customer account activities and objectives through CRM
• KPIs at weekly and monthly intervals or as directed by the General Manager
• Work closely with all supporting departments including Sales & Service Support, Warehouse & Distribution, and Finance departments to achieve the company’s objectives

Qualifications / Experience

• Degree in Engineering or Diploma with relevant work experience. Mechanical Engineering background would be an advantage
• 3 to 5 years experience in the steam or relevant industry
• Proven genuine desire to sell and ability to work towards targets and deadlines
• Demonstrate customer service skills and appropriate business presentation
• Proficient computer skills (i.e. Microsoft Office and Dynamics CRM)
• Strong interpersonal skills, self-motivated and positive work attitude
• Team player
• Possess a valid Class 3 driving license and own vehicle
• Willing to travel for business trip (if needed)
• Suitable candidates with relevant knowledge and experience will be considered for the senior position

This position shall be part of the Field Technical Quality and Audit Division

Roles & Responsibilities

• To conduct Quality check for all equipments prior handing over to the Customers or Service Maintenance Division.
• To support, follow-up, liaise and solve all quality technical issues at job site.
• To provide guidance and training for the team.

Job Requirement

• Diploma in Electrical or Electronics Engineering discipline.
• At least minimum 15 years of track record in performing Lift and Escalator Quality check and trobleshooting.
• Good communications (written and verbal) and problem solving skills.

Job Description

The successful candidate will be a Scrum Master handling applications, products and initiatives pertaining to Passenger Servicing and Day of Travel Systems.

Key Responsibilities include:

• Lead and manage assigned suite of applications/products and initiatives for SIA Customer Service and operation Division.
• Review and analyze business requirements. Liaise with Business users on Business process reviews and improvements. Propose IT solutions that are aligned to the Enterprise Architecture and Digital roadmap.
• Liaise with vendors for implementation of enhancements and track prompt resolution of system issues.
• Manage the overall delivery of IT projects. Anticipate any potential issues that might impact the project. Track and report project status to project steering committees.
• Ensure that the processes and procedures are followed for audit compliance.
• Conduct regular review of application portfolio and technical landscape to identify redundancy and operational inefficiency, and to recommend and implement improvements.
• Monitor the product roadmap for periodic upgrades. Assist the business in the budgetary sizing of their IT plans.
• Track and identify feasible airline applications and technologies for potential adoption by business.
• Any relevant ad-hoc duties.
• This is an individual contributor role.

Requirements

• Degree in Information Technology or related fields.
• Experience in Agile methodologies and completed at least 3 major projects (Certification scrum master is a plus).
• Experience in Design Thinking and Business Process Review.
• Strong analytical, project and vendor management skills (certification for PMP, etc, is a plus)
• Excellent communications and interpersonal skills.
• Experience in integration architecture, java, CI/CD and TDD/BDD.
• Experience in Airline domain/projects (reservation and Departure control) and, awareness on the airline industry standards and technology trends.

Job Description

Contact Centre Platforms team is responsible for the design, solutioning and implementation of IT applications for contact centres located worldwide, operate 24 by 7. The solutions involve several technology stacks – including but not limited to computer telephony integration and routing capabilities, voice & screen recording and various integration technologies with backend systems. This team aims to deliver high performance and resilient IT applications to contact centres, supported by other IT infrastructure teams such as network, info security etc.

Our current contact centre system is running on Genesys Engage on prem with Workspace Edition 8.5/9. It handles voice and SMS text channels with integration to a case and knowledge management tool that provides a single interface for contact centre agents to handle interactions with customers. We also have a screen and call recording system with speech analytics on Verint. There is on-going exercise for a next new generation contact centre platform that is scalable, flexible and nimble to support dynamic business needs, improve customer experience and effectively manage contact centre operations at an optimal cost.

We are looking for candidate who is having strong IT programming skills and with positive working attitude. This job assignment will allow you to continue strengthen your technical skills while solving the business challenges, with an ideal platform to develop your leadership skill. It will also provide an opportunity to expose yourself to the SIA contact centre domain knowledge and technical skills on how to manage the existing contact centre platforms.

This role is expected to work based on Singapore office hours, at time you will need to work outside of the office hours due to project deployment or to handle incidents.

What you will do:

• Understand business requirements and propose the technical end to end solution for contact centres. This includes working with relevant IT department such as infrastructure, IT security and network teams to validate the solution proposed before presenting solution to architecture committee for approval.
• Work closely with product owner and project team members (within and beyond the squads) on solutioning/project initiation, implementation and post-implementation support which support phases of SDLC and/or Agile/SCRUM sprints/delivery.
• Maintain and modify the existing SIA Genesys call flow codes, covering Genesys GVP VXML and orchestration ORS SCXML codes, along with the maintenance of the Genesys Agent Desktop application used in the contact centres. This also includes developing and maintaining Genesys middleware code integrating of the contact centre platform to various SIA systems such as CRM, booking system etc.PS: Successful candidate will be exposed to the required technical skill related to contact centre platforms.
• Work with Product Owner to prepare / review test scenarios and test cases, support all UAT related activities to verify that the user requirements are met.
• Provide technical guidance to Level 1 support team
• Work with other technical team members to plan on the contact centre software component upgrade
• Troubleshoot and resolve all technical challenges as appropriate in a thorough and timely manner - prior to and after systems are on production.
• Demonstrate good grasp of contact centre technology and future trend.
• Any relevant ad-hoc duties.
• This is an individual contributor role.

Requirements:

• Possess a degree in Information Technology with minimally 2 years of IT projects experience.
• Strong skills in software development tools and techniques including Java, JavaScript,.Net, Web Services, JSON, SQL, C++,Python with cloud based CICD deployment.
• Experience in various project development lifecycles such as SDLC & Agile/SCRUM delivery
• Excellent communication skills to articulate solutions to technical and non-technical audience and get buy-in
• Strong team player with the ability to take ownership and deliver independently
• Possess initiative, drive and excellent attention to detail
• Able to learn fast, work under pressure with tight deadlines and/or multiple projects
• Preferably but not mandatory, with prior working experience to develop the calls routing flow and interactive voice response (IVR). This includes good understanding of the dependent infrastructure setup required for contact centre platforms such as voice gateway and SIP trunks to manage various contact centre hotlines and virtual desktop infrastructure setup, aligning to cyber security landscape respectively. Any prior technical experience to migrate the on prem contact centre system to cloud-based solution will be an added advantage too.
• PS:The job provides an avenue for the successful candidate to learn and equip oneself with the adequate technical knowledge related to contact centre platforms. This could be in forms of on or off the job training.

Do you have proven track record in Mainframe Db2 Data administration? Are you an expert when it comes to IBM zOS Db2 Administration and SQL scripting?

We’re looking for an IT Mainframe Data engineer – atrium discovery and dependency mapping to:

• integrate the EDP releases according to the EDP release rollout plan

• perform zOS Db2 SQL Tuning

• maintain the zOS Db2 housekeeping

• analyze discovery results and take corresponding actions

• manage RFC and internally built Db2 database artifacts

• provide reports and KPIs

Your team

You’ll be working in the POD Data Integration and Recovery team in Singapore. Our role is to manage the application change requests, implement all the object changes into the different environments, manage Db2 metadata, attend and support installation to production, IPM in context of zOS Db2 and performance tuning monitoring of Db2 changes and consulting for Db2 physical design. As a Mainframe data engineer, you'll play an important role in change and run the bank including CS Transformation.

Your expertise

• ideally 5 years of experience in a similar role, focusing on IBM zOS Db2 Administration, finance sector background a plus

• great IBM zOS Db2 Administration and SQL Scripting skills

• firm grasp of Mainframe zOS operating systems

• knowledge of infrastructure and dependency data, like server and subsystem application relations

• analytical, logical and enjoy solving problems

fluent in English is required to support local client base

Job Description

The successful candidate will join SIA Group's IT Infrastructure team and will be responsible for the following:
• Work closely with internal stakeholders and external vendors to efficiently manage and deliver EUC projects, ensuring successful implementation within defined timelines and budgets.
• Troubleshoot technical issues related to end-user computing, encompassing both hardware and software components. Proactively address any challenges that may arise, striving to minimize downtime and enhance user experience.
• Take ownership of administering, maintaining, and supporting key Microsoft technologies, including Active Directory, Azure AD, Intune, and O365. Ensure these services are operating optimally and securely.
• Lead a team of EUC field engineers, fostering a collaborative and supportive environment. Identify team skill development opportunities.
• Oversee the management and administration of end-user devices, such as laptops, smartphones, and tablets, ensuring they are up-to-date, secure, and compliant with organizational standards.
• Develop, update, and maintain comprehensive technical documentation, including user guides, process documentation, and training materials. This will facilitate efficient onboarding and support for end-users.
• Collaborate closely with other IT team members and various departments to ensure the seamless delivery of IT services. Promote effective communication and cooperation to achieve common goals.
• Stay abreast of emerging technologies and industry trends. Participate in evaluating and implementing new solutions that align with the organization's evolving needs and improve the overall IT infrastructure.
• Coordinate with vendors and third-party service providers to resolve issues promptly and ensure the efficient delivery of IT services. Maintain strong vendor relationships to leverage expertise and resources when necessary.
• Provide exceptional customer service and support to internal clients regarding EUC-related concerns. Act as a point of contact, responding promptly to inquiries and ensuring high levels of user satisfaction.
Note: You could be posted to any subsidiary in SIA Group.

Requirements

•A bachelor's degree in Information Technology, Computer Science, or a related field (preferred).
• A minimum of 3 years of experience in an EUC Engineer role or a similar IT support role.
• Advanced knowledge of Microsoft Active Directory, Azure, O365 and Intune.
• Strong troubleshooting and problem-solving skills.
• Excellent oral and written communication skills, with the ability to explain complex technical concepts to non-technical users.
• Exceptional customer service and interpersonal skills, with a focus on building relationships with internal clients.

Job Description

The successful candidate will join the Information Technology Division, Cloud & Platforms Department.

Key responsibilities include:

• Set the technology roadmap and standards for database technologies covering traditional RDBMSs as well as modern NoSQL / specialised databases
• Implement and maintain full operational lifecycle procedures from deployment, to maintenance/patching, backup/recovery and decomm using extensive automation
• Provide 24x7 operational support of database systems with responsibility for uptime, overall system performance, identifying root cause and implementing improvements to avoid recurrence
• Perform security compliance activities, e.g. security reviews, implementing security controls, logging etc
• Provide end-to-end support and advisory including support required by application developers

Requirements

• Possess a degree in Information Technology or related fields with good experience in multiple data or database centric roles
• Strong understanding of database concepts with deeper knowledge of Oracle and MySQL
• Experience is required in the following areas:Strong understanding of operational processes and automation
  Shell scripting, ideally using Python
  Performance, capacity planning and database/query tuning.
• The ideal candidate will have:Experience working with Continuous Integration and Delivery and how it impacts persistent data tiers
  Experience working with other infrastructure teams / technologies
• Strong logical and analytical skills with the proven ability to learn new subjects quickly

Responsibilities:

• Provide excellent customer success services to enterprise clients, establish mutually trusting collaborative relationships, and assist enterprise clients in deriving business value and success from the Huawei Cloud Service Platform solution architecture.
• Possess a profound understanding of data governance products and application scenarios, accurately discern the genuine perspectives of different roles such as customers and partners, and effectively guide solutions.
• Deep understanding and master data governance products, aiding customers in building solutions based on their specific requirements..
• Support the expansion and replication of platform product projects, contributing to the commercial success of these products.

Requirement：

• Bachelor Degree /or above, in Software Engineering, Telecom or equivalent.
• Possess over 5 years of IT-related work experience in relevant industries, with a strong inclination towards innovation, rapid learning adaptability, and a willingness to engage in forward-looking work.
• Preferred experience in data analysis, data modeling, data mining, and business insight projects.
• Familiarity with any of the following business domains: cloud computing, big data, artificial intelligence, machine learning, and the Internet of Things (IoT).
• Specific industry know-how or familiarity with related industry background knowledge is advantageous.
• Experience in planning, designing, and implementing projects in the fields of cloud services and artificial intelligence.
• Experience in solution design, including customer research, business model analysis, solution document writing, and effective communication and collaboration skills.
• Fluent in Chinese and English (to liaise with mandarin speaking associates in HQ).

Responsibilities

Design, implement, and maintain scalable data pipelines using Azure Data Factory (ADF) to extract, transform.

Develop and optimize solutions using Azure Synapse Analytics for large-scale data processing and analytics.

Utilize Azure Databricks for advanced analytics, machine learning, and collaborative data exploration.

Leverage Python for scripting and automation in data processing tasks.

Design and implement data models to support business requirements and optimize data storage.

Optimize data processing performance, troubleshoot bottlenecks, and ensure efficient data flow.

Requirements

Bachelor’s degree in computer science, Information Technology, or a related field.

Proven experience as a Data Engineer with expertise in Azure Data Factory, Azure Synapse, Databricks, and Python and SQL.

Proficient in Azure Data Factory, Azure Synapse, and Databricks.

Strong programming skills in Python for data engineering tasks.

Experience with data modelling and optimization techniques.

Knowledge of data security and compliance in cloud environments.

Excellent problem-solving and analytical skills.