Job Summary:

The Publicity Manager is responsible for overseeing the firm’s media relations and communication strategies to enhance its public image and brand. This individual will work closely with the marketing, legal, and senior leadership teams to develop and execute publicity campaigns that highlight the firm’s expertise, promote its services, and establish the firm as a thought leader in the legal field.

Key Responsibilities:

• Media Relations:Develop and maintain relationships with legal and industry journalists, media outlets, and influencers to secure coverage for the firm’s achievements, thought leadership, and significant cases.
  Write and distribute press releases, pitch stories, and respond to media inquiries to promote the firm’s activities, new hires, and case wins. Coordinate media interviews, speaking engagements, and appearances for attorneys and partners.
  
• Content Development:Draft high-quality content for external communications, including press releases, media advisories, newsletters, blogs, and articles. Collaborate with attorneys to craft thought leadership pieces, case studies, and opinion articles on trending legal topics. Ensure all written content aligns with the firm’s messaging and brand standards.
  
• Brand and Reputation Management:Monitor and manage the firm’s public image and online presence, including overseeing social media content and responses. Track industry trends and competitor media presence to ensure the firm’s reputation remains competitive and relevant. Respond to negative publicity or press inquiries, working with senior management and legal teams to develop appropriate responses.
  
• Event Management and Public Relations Campaigns:Plan and execute publicity events, including press conferences, networking events, seminars, and community outreach programs. Work with the marketing team to support firm events and client-facing communications to maximize exposure. Develop and implement PR campaigns to highlight specific practice areas or special legal achievements.
  
• Collaboration and Reporting:Work closely with the marketing team, partners, and other stakeholders to integrate publicity efforts with the firm’s broader marketing strategies. Measure the effectiveness of publicity campaigns and report on media coverage, analyzing the impact on the firm’s brand and business. Provide ongoing insights and recommendations to improve publicity efforts and media strategies.
  

Key Responsibilities:

• Sales Strategy Development:Develop and implement effective sales strategies to achieve company revenue targets.
  Identify and pursue new business opportunities in the wholesale trading sector.
• Client Relationship Management:Build and maintain strong relationships with existing clients to foster loyalty and repeat business.
  Identify client needs and provide tailored solutions to meet their requirements.
• Market Analysis:Conduct market research to understand trends, competitors, and emerging opportunities.
  Provide insights and recommendations to enhance sales performance.
• Team Leadership:Lead, mentor, and manage a sales team to achieve individual and collective goals.
  Conduct training sessions to enhance team members' sales skills and product knowledge.
• Negotiation and Deal Closure:Negotiate contracts, pricing, and terms with clients to close deals effectively.
  Ensure profitability while maintaining competitive pricing strategies.
• Reporting & Performance Tracking:Monitor sales performance, track KPIs, and generate regular reports for management.
  Identify areas for improvement and implement corrective measures to meet targets.

Requirements:

• Education:Bachelor’s degree in Business Administration, Marketing, or a related field.
• Experience:Minimum of 3 years of proven experience in sales management, preferably in the wholesale trading sector.
• Skills:Strong leadership and team management abilities.
  Excellent communication, negotiation, and interpersonal skills.
  Ability to analyze market trends and implement effective strategies.
  Proficiency in CRM tools and sales tracking software.

What We Offer:

• Competitive salary based on experience.
• Opportunities for professional growth and career advancement.
• A collaborative and dynamic work environment.

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

Our Trust & Safety team's commitment is to keep our online community safe. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.

It is possible that this role will be exposed to harmful content as part of the core role/as part of project/ in response to escalation requests/by chance. This may occur in the form of images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals.

As a Product Manager on our Trust & Safety team, you will work with teams of engineers, data scientists, operations, product policies and various relevant internal teams to build safety product features and strategies. You will be working on safety features, technical strategies to improve our trust and safety processes, as well methods to detect and address the risky behaviors and actors in the community. You will also work on project management to deliver major Trust and Safety product changes. When it's safe, travel between our global offices is expected.

This role is also at the junction with a fast-growing vertical of our platform - TikTok LIVE, partnering with other product teams at the global scale to solve ever-changing challenges in the most impactful ways. It provides great learning opportunities for anyone looking for a meaningful place to work, to solve challenging problems.

If that sounds like something you're passionate about, we'd love to hear from you.

Responsibilities

• Driving product strategy and building system features to protect the integrity and quality of content on the platform, the safety of our creators and provide the best possible experience for our LIVE users.
• Defining product roadmap and iteration plans, set metrics that inform the success of safety efforts
• Analyzing data, finding problems, making strategic decisions based on data and metrics.
• Managing system development lifecycle from 0 to 1, negotiating and communicating problems, ideas, data across different teams to ensure successful launch.

Minimum Qualifications

• 5+ years of full-time experience in product management in web internet companies with basic to intermediate machine learning understandings.
• Engineering/science/computer science background
• Past work experience in B2B system design/analysis domains.
• Data-driven, capable of in-depth data interpretation, able to turn data insights into problem solutions
• Team player, mission-driven and highly motivated.
• Your ability to work in a high tempo environment, adapt, respond to day-to-day challenges of the role.
• Your resilience and commitment to self-care to manage the emotional demands of the role.

Preferred Qualifications

• Experience and expertise in content moderation and quality, safety & abuse, and other safety-related initiatives.
• Experience in project management with cross-function teams, across different time zones, cultures and languages.

Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.

We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

To promote usage and sales of Prescription drugs and Dermatological skincare range to designated customers (clinics, hospitals, pharmacies, dermatologists, pediatricians and pharmacists) in order to achieve territory planned objectives for Therapeutic Dermatology business, in accordance with company and procedures and under supervision of the Sales & Marketing Manager.

Account Management:

• Responsible for the sales target in assigned territory to achieve or exceed territory targets.
• Plan, schedule, and conduct sales calls to healthcare professionals (HCPs), including dermatologists, pediatricians, and pharmacists across clinics, hospitals, and retail pharmacy channels, ensuring the right frequency.
• Implementing and executing marketing action plans to achieve territory sales objectives and targets, while consistently identifying and exploring new growth opportunities.
• Ensure effective use of marketing materials to HCPs and their patients to drive awareness and adoption.
• Manage end-to-end account servicing, including order placement, product listings in hospitals, and goods exchange.
• Collect and report feedback from HCPs regarding products and competitors, providing timely updates via weekly reports.
• Ensure timely reporting of: Local adverse events or pharmacovigilance cases related to Galderma products (medicine, cosmetic, medical devices) to the Local Safety Officer, supporting follow-up where needed, medical inquiries regarding Galderma products to medical and regulatory affairs teams, ensuring proper communication, quality complaints to the Local Safety Officer or quality contact, supporting follow-up processes where required.
• Assist in product recall or field safety corrective action (FSCA) operations, if required
• Conduct business analysis and present Territory business plan (TBP) quarterly.

Sales and Business Development:

• Identify new business opportunities within assigned accounts and expand the customer base beyond dermatologists and pediatricians.
• Conduct bi-annual or annual business reviews with key accounts and hospitals to ensure business sustainability and drive growth.
• Evaluate new product opportunities through surveys with HCPs, gathering insights into potential demand and customer needs.
• Collaborate with key opinion leaders (KOLs) in hospitals to facilitate product evaluations and listings into formularies.
• Proven experience collaborating with MSLs and KOLs to drive successful product launches, ensuring medical and scientific alignment to support strategic objectives.
• Experienced in managing third-party agencies to drive growth and maximize performance.

Product Promotion and Education:

• Effectively communicate the benefits, features, and value propositions of Therapeutic Dermatological (Prescription) and Dermatological Skincare range to healthcare professionals.
• Conduct presentations, training sessions, and product demonstrations to ensure comprehensive product understanding.
• Attend medical congress, symposia and meetings.
• Support other activities and projects as required.
• Develop and execute territory business plans aligned with the company’s overall goals and objectives.
• Monitor market trends, competitor activities, and customer needs to proactively adjust strategies.
• Cross-functional Collaboration: Work closely with marketing, medical, supply chain, and regulatory teams to ensure seamless execution of initiatives.
• Data Management and Reporting: Maintain accurate records of sales planning calls, pre-call reports, and market intelligence on Veeva.
• Provide regular reports to management on progress and challenges.
• Submit accurate reports and expenses claim on time.
• Compliance: Adherence to Galderma Code of ethics and HCP compliance standards and ensure all activities comply with company policies, ethical standards, and local regulatory requirements.

Requirement :

• Minimum Degree holder in any major, preferably science, pharmacy or biomedical.
• At least 5-8 years of work experience in Pharma industry.
• Experience with biologics / oncology / vaccines / immunology with good track record in driving growth will be an added advantage.
• Have good track record in high sales achiever and KOL management.
• Strong selling and negotiation skills
• Driven, passionate, dynamic and adaptable in fast-paced environment
• Accountable, results-driven, and goal-oriented
• Expertise in portfolio selling with strong follow-through
• Collaborative team player

The Recruitment Manager will drive revenue growth by expanding the company’s client base across Singapore, Malaysia, Thailand, and Vietnam. This role entails managing client relationships, identifying market opportunities, and collaborating with internal teams to deliver tailored HR solutions. Services include Recruitment, Employer of Record (EOR), Payroll Outsourcing, HR Shared Services (HRSS), Consulting Services, Recruitment/Business Process Outsourcing (RPO/BPO), and Career Transition and Outplacement.

Additionally, the Recruitment Manager will play a pivotal role in building and leading a team of Consultants, fostering a collaborative and high-performing environment to achieve team objectives and drive business growth.

Key Responsibilities:

• Develop and execute sales strategies to achieve revenue targets.
• Build and maintain strong client relationships, ensuring their needs are met with comprehensive HR solutions.
• Identify and capitalize on market opportunities to grow the client base.
• Recruit, mentor, and lead a team of Consultants to expand the business and deliver exceptional client service.
• Collaborate with internal teams to design and deliver customized HR services.
• Represent the company at industry events and networking opportunities.
• Establish team goals and performance metrics, ensuring alignment with company objectives.

What We’re Looking For:

• Proven experience in recruitment, HR solutions, or related fields.
• Strong business development and client management skills.
• Demonstrated ability to build and lead high-performing teams.
• Ability to work across diverse industries and geographies.
• Excellent communication, leadership, and interpersonal skills.
• Results-driven with a passion for delivering exceptional client service.

Why Join Us?

At People Profilers, we empower our consultants to work across industries, functions, and geographies, offering a full suite of HR services to best serve our clients. If you’re looking for a role that emphasizes individual expertise, client relationships, and impactful solutions, we welcome you to join our team.

• Position: Sales & Marketing Manager
• Industry: Precious Gemstones, Rare Gem, Diamonds Collections
• 5.5 Work Days, 9-6pm (Mon to Fri) , 9am to 1pm Saturday
• Sunday & PH are off.
• Office near Orchard MRT (Private Sales Gallery & Office)
• Basic Salary: $6,000 - $7,000 + Bonus

Requirements

• Min. 5+ year working experience in the retail luxury industry, preferable in Jewellery / Diamond / Emerald / Jade or other gemstones collection.
• Degree in Sales & Marketing, Business Administration or related field.
• Excellent knowledge of trending social media platforms and good knowledge on computer skills.

Sales: Duties,

1. Developing & Implementing Sales Strategies to achieve company revenue targets
2. Lead and manage the sales team, providing coaching, training and support.
3. Responsible for providing quality service to customer & developing a good relationship with
4. customer

Marketing Duties,

1. Developing & Implementing Marketing Plan
2. Manage all marketing channels, including digital marketing, content marketing, social media, email
3. marketing and public relations.
4. Manage company’s website and online presence

#SCR-carson-cheong

⭕ Cheong Kar Chun ⭕ Team Manager ⭕ R1980386

⭕ The Supreme HR Advisory ⭕ 14C7279

We believe that challenges are better solved together. That's why you'll join a diverse, global community of solvers - an unexpected mix of people that come together to build trust in society and solve important problems. With us, you are encouraged to lead with your heart and values, and where your unique skills are developed and put to work in unexpected and exciting ways, superpowered by technology.

At PwC South East Asia Consulting, we help businesses to work smarter and grow faster. We partner with our clients to build effective organisations, innovate and grow, reduce costs, manage risk and regulation and, leverage talent. Our aim is to support businesses in designing, managing and executing lasting beneficial change.

PwC’s South East Asian Consulting practice provides a comprehensive range of professional services and experience to deliver large scale, cross territory transformation projects, wherever our clients need us to be – from strategy through to execution.

About the Team

PwC’s Consulting practice provides business and technology advice to leading organisations to help solve their most complex business challenges from strategy to execution.

The Financial Services Strategy & Operations team enables organisations in the Financial Services industry (banks, asset managers, insurers, etc) to design and execute strategies to grow, become more productive, modernise their organisation, and position themselves for the future. We support this through a range of services focused on growth, productivity, ways of working, and digital transformation.

About the Role

As a Manager, you will lead on-the-grounds delivery of engagements whilst helping to build the broader FS S&O practice.

From a delivery perspective, you will lead client interactions and delivery of work alongside leaders and junior teammates. You will have responsibility for execution of client delivery through identifying client needs, approaches to problems, defining work plans, and management of work. Working with your leaders, you will help to activate the best of the PwC network to ensure that we are leveraging our capabilities whilst bringing your perspective. As a Manager, you will be a role model for our junior team members, both in terms of development of core competencies and unlocking leadership potential.

From a practice development perspective, you will help to build and sharpen our offerings to clients. You will contribute to thought leadership, encompassing both generation of external publications and internal innovation of our client offerings. Using your business acumen and your experience in Financial Services, you will have your client’s futures in mind by pre-empting their problems and showing them how we can help.

About you

You are likely to be a Financial Services professional with the following key attributes:

• Bachelors or Masters degree in business, economics, finance, engineering or a related field. MBA or CFA is a plus.
• Prior consulting or direct experience with the Financial Services industry (Banking, Asset & Wealth management, Insurance, Fintechs)
• Atleast 6 - 8 years of relevant experience in Consulting or equivalent Strategy, Transformation, Digitisation, Operations roles
• Demonstrated experience in delivery leadership, people management, and driving team outcomes
• Expert problem-solving and analytical skills (both quantitative and qualitative orientations)
• Ability to communicate complex concepts simply to a broad audience, with track record of senior executive level engagement
• Experience in the Financial Services industry (banking, insurance, or otherwise) and solid functional knowledge in business (sales, marketing, operations, IT, etc)
• Strong personal presence, combined with compelling and professional presentation and communication skills
• Agile, Scrum, PMP, Lean / Six-Sigma or equivalent certifications will be advantageous

Job Description:

External Ecosystem Relationship Liaison

• Build and maintain strong relationships with key external AI ecosystem participants in Singapore as well in key external markets leveraging the Prudential Group connections and resources.
• Help to support in Identifying and engaging with relevant startups, higher education institutions, regulators, research institutes, and government agencies
• Facilitate communication between the AI Lab and external partners.
• Track and manage partnership agreements and MOUs with external entities

Internal Engagement and Problem Sourcing

• Actively communicate with Prudential's LBUs to source problem statements and ideas for the AI product incubation process
• Schedule and support leads in regular engagements e.g. workshops, meetings, and brainstorming sessions with LBU teams to identify potential AI solutions.
• Coordinate with key internal stakeholders e.g. Prudential comms, to promote and manage the relationships and support AI Lab success
• Promote the AI Lab's capabilities and success stories internally to drive engagement and participation.

External Ecosystem Participation

• Support external ecosystem participation in the AI Lab's innovation cohorts, and associated events
• Coordinate with external experts to serve as advisors, speakers, or mentors for AI Lab initiatives
• Facilitate the onboarding and integration of external teams participating in the AI Lab's programs
• Manage the flow of information and external participants

Engagement and Communication Support

• Support the AI Lab's overall engagement and communication efforts
• Contribute to the development of marketing materials, case studies, and thought leadership content
• Promote the relevant AI Lab at industry events, conferences, and meetings to promote its work and capabilities
• Collaborate with Prudential's marketing and communications teams to align messaging and branding

Team Management

• Collaborate with the partners on engagement, marketing and comms activities

Reporting and Collaboration

• Report directly to the AI Lab Program Head, providing regular updates
• Collaborate closely with the AI Lab's technical and program management teams to align with AI Lab’s overall objectives
• Contribute to the development and implementation of the AI Lab's strategic roadmap

Who we are looking for:

• Bachelor's or Master's degree in Business, Marketing, Communications, or a related field
• Proven experience (3+ years) in partnership management, business development, or ecosystem engagement
• Network within the AI and innovation ecosystem, including startups, academia, and government agencies
• Excellent communication and presentation skills, with the ability to engage diverse stakeholders
• Familiarity with AI technologies and their applications in the insurance industry
• Passion for innovation and a drive to position Prudential at the forefront of AI in the insurance industry

about the company

My client is the leading copper manufacturer company in Asia.

Key responsibilities

• Participate in determining the company's sales plan and strategy and conduct market intelligence and research
• Identify and expand target customer segments and industries
• Develop pricing and business models based on client needs and prepare and submit proposals to clients
• Handle and overcome objections raised by clients, and respond and follow up on client inquiries and requests
• Respond to RFQs, tenders, RFIs, etc.
• Collate and submit sales reports and analysis
• Organize and present performance to clients and/or management
• Ensure timely and accurate invoicing and be responsible for accounts receivable collection and bad debt resolution

skills & experience required

You are welcome to apply if you meet the following requirements

• Degree / Diploma in engineering or equivalent
• Minimum 10 years of sales / business development experience in recycled / scrap metal / cathode copper
• Able to travel to overseas for work assignment
• Experience operating in a trading environment
• Existing contact (buyer & seller) in the trade
• Ability to create results from ground level
• Comfortable being an individual contributor
• Comfortable with the remuneration pacakge = basic x 12 month + commission (based on sales)

If you are interested in the position, kindly send your CVs to yitwei.kwan(@)randstad.com.sg

Please include your availability, expected salary and reason for leaving your current job

We regret that only shortlisted candidates will be contacted

EA: 94C3609 | R1325913

You will be supporting the day-to-day full spectrum of HR operations and strategic matters which cover employee engagement, employee relations and retention, performance and development management, compensation and payroll management, HR Policies & Procedures, and coaching leaders and managers to deliver people management capabilities to support business growth strategies.

Supporting the HR Manager, you will need to identify and deliver HR strategies to support business goals and drive results with the responsibility for HR functions.

• Position: Gemmologist & Procurement Manager
• Industry: Precious Gemstones, Rare Gem, Diamonds Collections
• 5.5 Work Days, 9-6pm (Mon to Fri) , 9am to 1pm Saturday
• Sunday & PH are off.
• Office near Orchard MRT (Private Sales Gallery & Office)
• Starting Salary: $6000 to $7000 + Bonus

Requirements:

1. Minimum 5+ years working experience in the retail luxury industry, preferable in a jewellery field.
2. Certified Gemmologist (GIA, FGA or other relevant certification) will be added advantage.

Gem Identification and Grading:

1. Utilize advanced gemmological instruments and techniques to accurately identify and grade
2. gemstones, including diamonds, coloured gemstones and pearls

Client Consultation:

1. Provide expert advice to clients on gemstone selection, care and investment.
2. Assist in the selection of gemstone for jewellery design and creation

Procurement:

1. Sourcing and procurement of gemstones.
2. Inventory Management Maintain accurate records of gemstone inventory
3. Monitor gemstone markets trends and advise on potential investments

Production:

1. Cordinate with designers and workshop on new product development.

#SCR-carson-cheong

⭕ Cheong Kar Chun ⭕ Team Manager ⭕ R1980386

⭕ The Supreme HR Advisory ⭕ 14C7279

Job Responsibilities

• Plan, execute and manage insolvency and restructuring engagements such as liquidation, receivership, judicial management, scheme of arrangement, special accountant, debt restructuring and bankruptcy work
• Liaise with internal and external stakeholders such as clients, creditors, debtors, etc. in writing as well as business meetings
• Review financial position, conduct financial analysis and develop turnaround strategies for clients in financial distress
• Participate in business development and client relationship management
• Review and ensure completeness and quality of work and compliance of all statutory and/or regulatory requirements of the engagements
• Assist the Director in practice development matters and activities
• Coach, motivate and develop junior members within the team

Job Requirements

• Degree in Accountancy, ACCA, CA or equivalent professional qualification
• Able to work independently and lead in a team, manage projects and meet project deadlines
• Candidates with at least 2 to 3 years of proven and relevant insolvency experience in PAC firms will be considered for the Senior position. Candidates with more than 3 years of relevant experience may be considered for the Assistant Manager position.
• Strong business acumen and logical thinking / analytical skills
• Excellent verbal and written communication, negotiation, and interpersonal skills.

Area of Responsibility

a) B2B Sales

1. Provide Aircon quotation for projects.

2. Contact contractors for constant follow up from quotation to sales conversion.

3. To develop key aircon contractors to meet assign sales target.

4. To study competitors activities & weakness and secure projects. Dealing with each AS retail

buyers and shop managers.

5. Prudent AR collection within specific credit limit & days.

6. To cover main contractor to ensure submission of brand to most projects.

b) Inventories

1. To attend weekly PSI meeting to update and forecast equipment ordering for confirmed projects.

2. Have foresight to forecast based on quotation pattern for stocks for A&A projects.

c) Seminar

1. Conduct NPI for new & existing dealers to ensure they are constantly using our product as their priority

brands for project submission.

d) Education level and/or relevant experience(s)

• Minimum of Diploma graduation
• Minimum of 3 years of experience in sales operation (Prefer B2B sector)

e) Knowledge and skills (general and technical)

• Sales / Schedule management
• Computing skills (Excel, Power point)

f) Other requirements

• Self-motivated, organized, proactive and likes to work in cross-cultural team

• Position: Sales & Marketing Manager
• Industry: Precious Gemstones, Rare Gem, Diamonds Collections
• 5.5 Work Days, 9-6pm (Mon to Fri) , 9am to 1pm Saturday
• Sunday & PH are off.
• Office near Orchard MRT (Private Sales Gallery & Office)
• Basic Salary: $6,000 - $7,000 + Bonus

Requirements

• Min. 5+ year working experience in the retail luxury industry, preferable in Jewellery / Diamond / Emerald / Jade or other gemstones collection.
• Degree in Sales & Marketing, Business Administration or related field.
• Excellent knowledge of trending social media platforms and good knowledge on computer skills.

Sales: Duties,

1. Developing & Implementing Sales Strategies to achieve company revenue targets
2. Lead and manage the sales team, providing coaching, training and support.
3. Responsible for providing quality service to customer & developing a good relationship with
4. customer

Marketing Duties,

1. Developing & Implementing Marketing Plan
2. Manage all marketing channels, including digital marketing, content marketing, social media, email
3. marketing and public relations.
4. Manage company’s website and online presence

#SCR-carson-cheong

⭕ Cheong Kar Chun ⭕ Team Manager ⭕ R1980386

⭕ The Supreme HR Advisory ⭕ 14C7279

Overview

As a Customer Success Account Management (CSAM) Leader, you will be responsible for a high performing team of Customer Success Account Managers (CSAM’s and CSAM Managers) who are at varying stages of career development, portfolio and program management, cloud service management and technology expertise. This is an exciting role that will help fuel customer in ASEAN, through your leadership with business, customer, and team growth.

This role has direct people management responsibility has overall accountability for their team’s end to end Customer Success planning and delivery to an assigned portfolio of customers, while ensuring close partnership with internal and external stakeholders. Through their team the CSAM Leader is responsible for driving a repeatable and predictable business by leading a team through a coach, model, care framework driving strategic planning and the orchestration of delivery resources to drive strong customer outcomes aligned to their top priorities.

Responsibilities

• Customer Relationship Management – You will lead by example to proactively develop relationships to further Microsoft's customer success goals with key customer, partner, and internal contacts.
• Customer Success leadership – Customer Strategy and Growth – You will drive conversations with customers to demonstrate alignment between customer objectives and the current Microsoft portfolio of work in the customer account.
• You will develop a team culture identifying and sharing Customer insights and opportunities with their with Account and Sales teams to drive new opportunities for growth, consumption and customer success.​
• Customer Success Leadership and Consumption Leadership – You will coach a team to support customer adoption and active usage of Microsoft products and services aligned to outcomes and objectives defined within agreed-upon customer success plans.
• Customer Success Leadership – Delivery and Program Management – You will manage a repeatable and predictable business by coaching a team on program planning and customer-facing program review, managing key stakeholder and executive expectations via delivery of a Customer Success Plan , and prioritization of engagements to address agreed-upon customer outcomes and account priorities to deliver ongoing customer success. You will drive operational, consumption and usage excellance using insights to support adoption, change and success for our customers.
• Technical Relevance – You will stay current with industry and Microsoft technical insights through consultation with the Customer Success community, peers, partners, and customer stakeholders.
• You will deliver success through empowerment and accountability by modeling, coaching, and caring as well as attracting and retaining great people.

Qualifications

Required/minimum qualifications

• Master's Degree in Business, Sociology, Psychology, Computer Science, or related field AND 6+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experienceOR Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field AND 8+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience OR equivalent experience.

Additional or preferred qualifications

• Master's Degree in Business, Sociology, Psychology, Computer Science, or related field AND 12+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experienceOR Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field AND 15+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience OR equivalent experience.
• 7+ years relevant work experience within customer industry.
• 5+ years people management experience.
• 5+ years experience managing a consumption portfolio.
• Project Management Institute (PMI) or equivalent Project Management certification.
• Prosci or equivalent certification.

#MCAPSRegionsASEAN

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

We are looking for an experienced Digital Strategy and Application Solution Manager to drive digital transformation initiatives within the maritime sector for our client. The ideal candidate will have a blend of technical expertise and project management skills to drive innovative solutions and digital strategies in the maritime sector, ensuring alignment with business goals and technological advancements. Strong leadership, communication, and change management skills are essential as you collaborate closely with stakeholders to deliver impactful digital solutions.

The candidate should have a minimum of 5 years of professional experience. This position offers a unique opportunity to lead strategic IT projects, applying agile methodologies and innovative solution design to optimize operational efficiency and align with business goals.

Responsibilities:

· Provide technical support, troubleshoot issues, and coordinate resolutions for business applications.

· Analyze processes and implement improvements to boost operational efficiency.

· Identify digital needs, document specifications, and align projects with transformation goals.

· Manage projects, ensuring timely delivery within scope and budget.

· Design, test, deploy, and maintain IT solutions while managing stakeholder expectations.

· Collaborate with stakeholders to prioritize application support and digital transformation projects.

· Manage vendor relationships, negotiate contracts, and set performance standards.

Requirements / Qualifications:

· Degree in Computer Engineering, Information Systems Engineering or other relevant disciplines.

· Hands-on experience with BI tools and report development.

· Proficient with project management tools.

· Familiarity with AI/ML technologies and leveraging these tools to enhance business processes and analytics.

· Ability to incorporate AI/ML methodologies to optimize workflows and decision-making.

· Good understanding of maritime business processes, project management concepts, and quality standards.

· Strong analytical and problem-solving skills.

· Excellent communication and interpersonal skills, capable of working effectively with diverse teams and stakeholders.

· Minimum of 5 years of working experience in a similar role, preferably within the maritime sector.

· Proven track record in Business Application Support, BI tools, and managing small to mid-scale projects.

To apply, please send your CV to [email protected].
We regret that only shortlisted candidates will be notified. Thank you for your understanding.

Our client is a well-established food and beverage company.

• Led Area Managers to achieve sales targets and ensure smooth daily operations in compliance with regulations.
• Managed tenant relationships, lease renewals, rental collections, and sourcing for vacant stalls.
• Oversaw financial performance, proposed improvements, and led renovation projects.
• Maintained quality standards and developed teams through feedback and performance evaluations.

Requirements:

• Diploma in F&B/Supply Chain or equivalent
• At least 5 years of experience in managing foodcourt operations.
• Proficient in Microsoft Office and Google Suite

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Our client is actively searching for a Manager, (Building Operations/ WSHO), Estates to join their team!
If you are a dynamic individual seeking a new career opportunity, read further!

The incumbent will manage the day-to-day operations and maintenance of the campus, all aspects of building, workplace safety and fire safety, improvement projects which entail feasibility studies, budgeting, project management, procurement, regulatory compliance and design review, quality assurance and timely delivery for successful handover. The incumbent will drive initiatives to enhance effectiveness and efficiency of divisional policies, system and processes to support the operations and services of the University in its current campuses and the new Campus.

The responsibilities of this role are:

• Develop, review and update Environment, Health and Safety (EHS) policies and related documents in the safety management system. Formulate and administer comprehensive Risk Management and review safe work procedures.
• Enforce safety rules & regulations to ensure good and safe work environment. Conduct regular safety inspections, recommend control measures, monitor and improve WSH performance.
• Conduct and facilitate monthly safety committee meetings, coordinate and organise campaigns, trainings and WSH activities to enhance safety awareness and knowledge.
• Conduct incident and accident investigations and recommend corrective / preventive actions.
• Advise the division on matters pertaining to EHS issues and the application of licenses and liaise with the relevant authority for license and permit issues.
• Conduct and coordinate fire drills and the formation of CERTs and obtain Fire Certificate in compliance to Fire Safety Act & Regulation.
• Audit, inspect and test all fire alarm and protection systems to ensure compliance to Fire Safety Act & Regulation.
• Collate and prepare WSH reports for reporting and presentation to the HOD.
• Develop, implement, review, update emergency preparedness & response programs and procedures to protect lives and organisation assets.
• Responsible for all aspects of facility management and maintenance activities, addition/alterations, upgrading/refurbishment works to the estate that includes building services, Mechanical & Electrical (M&E) systems, security system, housekeeping, security services, horticultural, general logistics and regulatory requirements.
• Manage service providers deployed at the estate and ensure they maintain appropriate quality standards, adhere to maintenance work order executions, preventive maintenance compliance, timely delivery, facility resource management and inventory control.
• Ensure that service providers carry out works with the necessary risk assessments and safety work procedures in place to manage works and project risks.
• Obtain stakeholders’ requirements to plan and review space programme for the development of campus, buildings and facilities to support University's academic, administrative and student activities.
• Any other duties as assigned from time to time.

The ideal candidate will need to have the following qualities and experience:

• MOM registered WSH Officer and qualified Fire Safety Manager.
• Minimum 8 years of relevant working experience as a WSHO and FSM, preferably in the tertiary education environment with recognised Degree / Diploma, preferably occupational safety and/or environmental health or related fields.
• Familiar with local regulatory requirements related to workplace safety and health, and all other aspects of safety.
• Possess ISO and OHSAS knowledge and implementation. Certificates in QEHS Internal Auditing (ISO 9001, ISO 140001, OHSAS 18001) will be significantly favoured.
• Proven track record in managing functions such as policy, planning and project management.
• Self-driven, resourceful team player with good analytical, communication, writing and interpersonal and change management skills.
• Proficiency in MS Office applications, relevant Singapore Standards, Codes of Practices, and regulatory guidelines.

An exciting career awaits the right candidate! Click "Quick Apply" to register your interest now.

All applicants' CV will be treated with the strictest confidentiality. We regret to inform that only shortlisted candidates will be contacted.

The incumbent is in charge of boosting the Commercial Performance and plays a crucial role in driving revenue and ensuring the hotel’s financial and business objectives are met and everything is financially sound. Here’s an outline of their scope of work:

How your day looks like:

Strategic Planning and Revenue Growth

• Develop and implement strategies to maximize revenue across all departments (rooms, food and beverage, events, etc.).
• Analyze market trends, competitor performance, and demand patterns to adjust pricing and promotions.
• Provide regular updates on sales performance, operational metrics, and financial results.
• Collaborate with the Revenue Management and Sales teams to optimize pricing, distribution, and inventory strategies.

Sales Oversight

• Work closely with the Director of Sales and Marketing to ensure effective campaigns and promotions align with the hotel’s business goals.
• Drive initiatives to attract and retain key accounts and business partnerships.
• Evaluate the success of sales and marketing efforts and recommend improvements.            

Operational Leadership

• Oversee the performance of commercial departments (e.g., Sales, Marketing, Events, and Reservations).
• Ensure alignment between operations and the overall commercial strategy of the hotel.
• Identify opportunities for operational efficiencies that enhance profitability.
• Special projects champion to elevate Guest Satisfaction and improvement of process.
• Act as the General Manager’s representative in their absence, providing strong leadership and decision-making support.         

Financial Performance Monitoring

• Monitor key performance indicators (KPIs) such as RevPAR (Revenue Per Available Room), ADR (Average Daily Rate), GOP (Gross Operating Profit) and occupancy rates.
• Prepare and present regular financial and performance reports to senior management.
• Identify underperforming areas and create actionable plans to address them.

Customer Experience and Brand Alignment

• Ensure that commercial strategies are aligned with delivering an exceptional guest experience.
• Maintain consistency with brand standards while adapting to market-specific needs.

Team Development and Leadership

• Guide and support department heads, ensuring alignment with the hotel’s objectives.
• Mentor and develop team members to build a high-performing commercial team.
• Foster cross-department collaboration to achieve business goals.

Stakeholder and Owner Relations

• Act as a liaison between the hotel management team and stakeholders/owners to communicate performance and strategies.
• Address stakeholder feedback with actionable plans to meet expectations.

Core Skills Required:

• Strong understanding of revenue management, sales, and marketing principles.
• Analytical and strategic thinking skills.
• Excellent communication and negotiation abilities.
• Leadership and team-building capabilities.
• Ability to adapt to changing market conditions and implement innovative solutions.

This role is highly dynamic and central to a hotel’s financial success, blending operational leadership with a focus on strategic growth and guest satisfaction.

How do I deliver this?

Tell it like it is- Authentic, honest, you mean it, sincere, true.

Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual.

I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.

Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different.

Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.

About EY

As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. So that whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

Our Strategy and Transactions (SaT) team works with clients to manage their capital agenda to drive competitive advantage and increased returns. As part of a global team of 10,000 professionals in 100 countries you will advise clients on preserving, optimising, raising or investing capital.

With so many offerings, you have the opportunity to develop your career through a broad scope of engagements, mentoring and formal learning. That’s how we develop outstanding leaders who team to deliver on our promises to all of our stakeholders, and in so doing, play a critical role in building a better working world for our people, for our clients and for our communities.

Sound interesting? Well this is just the beginning. Because whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

The opportunity

You will be working in teams with experienced due diligence professionals, where you will learn and develop the skills you need to perform due diligence in a range of situations and sectors. When working on projects you will almost always be working as part of a wider cross service line team.

As you progress your career with EY, you will have the opportunity to work on more complex transactions, increasingly lead teams, begin to build relationships with our clients and other members of the corporate finance community and take on broader roles within our business.

Your key responsibilities:

• Help clients achieve their strategic goals, whether they are acquiring or divesting assets.
• Advise clients during the due diligence process to identify key value drivers and challenge assumptions about future performance
• Work with other EY service teams to deliver an integrated service to our clients.
• Likely to also work on a number of cross border assignments working with other EY offices around the world

Skills and attributes for success

• Prepare analyses of historical and pro forma financial information to assess trends and fluctuations that may impact cash flow requirements and deal valuation
• Perform industry and company research utilizing online tools and publicly available information
• Assist in researching technical accounting issues to evaluate implications on transaction valuation and structuring
• Assist in preparing reports and schedules that will be delivered to clients and other parties
• Develop and maintain productive working relationships with client personnel

To qualify for the role you must have

• Bachelor's degree with minimum 5 years of relevant work experience
• Entrepreneurial mind set and business acumen
• Passion for helping clients achieve their potential
• Able to analyse financial and non-financial information to formulate views and conclusions.
• Familiar with fundamental concepts of accounting including IFRS
• Good presentation skills and prior audit experience would be advantageous
• Possess data analysis & critical thinking skills with a flair in MS Excel applications

Ideally, you’ll also have

• Transactions/auditing experience
• Client facing experience from a professional services background

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.Join us in building a better working world.

Apply today.

About EY

As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. So that whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

Our Strategy and Transactions (SaT) team works with clients to manage their capital agenda to drive competitive advantage and increased returns. As part of a global team of 10,000 professionals in 100 countries you will advise

clients on preserving, optimising, raising or investing capital.

With so many offerings, you have the opportunity to develop your career through a broad scope of engagements, mentoring and formal learning. That’s how we develop outstanding leaders who team to deliver on our promises to all of our stakeholders, and in so doing, play a critical role in building a better working world for our people, for our clients and for our communities.

Sound interesting? Well this is just the beginning. Because whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

The opportunity

You will be working in teams with experienced due diligence professionals, where you will learn and develop the skills you need to perform due diligence in a range of situations and sectors. When working on projects you will almost always be working as part of a wider cross service line team.

As you progress your career with EY, you will have the opportunity to work on more complex transactions, increasingly lead teams, begin to build relationships with our clients and other members of the corporate finance community and take on broader roles within our business.

Your key responsibilities:

• Help clients achieve their strategic goals, whether they are acquiring or divesting assets.
• Advise clients during the due diligence process to identify key value drivers and challenge assumptions about future performance
• Work with other EY service teams to deliver an integrated service to our clients.
• Likely to also work on a number of cross border assignments working with other EY offices around the world

Skills and attributes for success

• Prepare analyses of historical and pro forma financial information to assess trends and fluctuations that may impact cash flow requirements and deal valuation
• Perform industry and company research utilizing online tools and publicly available information
• Assist in researching technical accounting issues to evaluate implications on transaction valuation and structuring
• Assist in preparing reports and schedules that will be delivered to clients and other parties
• Develop and maintain productive working relationships with client personnel

To qualify for the role you must have

• Bachelor's degree with at 8 years of relevant work experience
• Candidates with lesser experience may be considered for Associate level
• Entrepreneurial mind set and business acumen
• Passion for helping clients achieve their potential
• Able to analyse financial and non-financial information to formulate views and conclusions.
• Familiar with fundamental concepts of accounting including IFRS
• Good presentation skills and prior audit experience would be advantageous
• Possess data analysis & critical thinking skills with a flair in MS Excel applications

Ideally, you’ll also have

• Transactions/auditing experience
• Client facing experience from a professional services background

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Join us in building a better working world.

Apply today.

• Looking for passionate and aggressive retail sales manager to share about lights and design for residential home owners.
• Creating the right mood ambience and interior styling for residential homes.
• Ready products, Ready clientele, Active online marketing and well defined training program to help all retail sales person succeed in building a career and professional development.
• Loves to do sales and focus in creating effective sales strategy and action plan.
• Driven to meet sales target, work closely with existing sales team / colleagues / management
• Need to handle indoor and outdoor sales requirements (working with interior designers)
• Help out with marketing related functions and events

Workplace will be in heart of CBD at Chinatown. A nice comfortable art gallery setting / office. Check out www.lunebrillante.sg on the products we carry. There will be 4 - 5 senior part time managers that are already excelling in their work to be managed.

Candidate to possess good communication skills, detail oriented and preferably loves designs and meeting people. One should be target driven and strong sales experience !

Work will include but not limited to admin, people management, inventory management, stock check, client servicing, service recovery and housekeeping.

5 days work week (inclusive of 1 sat or sun). Be prepared to support client and service management questions that comes in at odd hours.

Interested persons to send in your CV and experience to [email protected]

A global industrial engineering solutions MNC is looking for a Business Development Manager, ASEAN for Data Center Cooling. The incumbent will be responsible for driving sales and business growth within the Data Center Cooling segments by engaging with key stakeholders, identifying market opportunities, and leading proposal preparations to achieve sales targets in ASEAN market.

Responsibilities:

• Identify and drive sales opportunities within cooling solutions for the data center market across ASEAN market
• Engage with engineering consultancies and data center end-users/operators/developers
• Lead proposal preparation and consultation for cooling-related solutions
• Involved in planning, tendering, awarding and execution of cooling projects
• Research on business opportunities in the Data Center Cooling and Building Technology segments.
• Focus on hospitality, commercial, and district cooling projects to enhance market position.

Requirements:

• 7+ years of technical sales experience in cooling solutions
• Bachelor's Degree in Engineering or any other relevant disciplines
• Familiarity with HVAC or mechanical engineering or piping solutions
• Experience and network with engineering consultancy firms for data center market and its end-users directly
• Base in Singapore

If you are interested, kindly apply with your latest CV. Only shortlisted candidates will be contacted.

What will you be doing?

Due to the continued growth of the business, we are looking for a proactive Strategic Account Manager to join our highly successful commercial team.

We are looking for a pro-active self-starter who is keen to work in a team environment where there is a strong work/life balance. The key to success in this role will be developing an understanding of the client's business to tailor a data package that supports their commercial decisions and investment strategies.

· Build and identify growth opportunities within your territory from existing customers.

· Generate named account new logo business by prospecting and by pursuing qualified leads within an assigned territory.

· Coordinate and manage resources internally to maximize value for your clients and ensure a clear, communicated path to renewal and increased relationship.

· Maintain and develop relationships with existing customers to maximize customer satisfaction.

· Become the Trusted advisor to your clients ensuring they maximize their relationship with Argus, and are open to communications about new products, promotions, upcoming events and engaging in our customer feedback mechanisms.

· Manage all aspects of the administration of your accounts through excellent understanding and use of Argus’ CRM system and related technology.

What we’re looking for in you

· Be independent, self-motivated and disciplined following-through sales cycles

· Educated to Degree level or above

· Experience in frontline information or B2B sales experience.

· Self-motivated, confident and results driven individual

· Be a strong and professional communicator, liaising with international leaders effectively.

· Experience in the domestic commodities industry’s price data subscription sales environment is a bonus.

You will work with clients based in Japan, proficiency in Japanese is a must.

What’s in it for you

· Work within a highly motivated team at an industry-leading and rapidly growing global company.

· Competitive salary and commission scheme.

· A modern office environment designed to foster productivity, creativity, and teamwork.

· Excellent location at Raffles Place in central Singapore – close to public transport and amenities.

· Hybrid working model - Work from Home options available.

· Comprehensive benefits package including medical (GP and specialist), dental and hospitalisation.

· 20 vacation days your first year, up to a maximum of 25 days.

· Extensive internal and external training.

· Employee Welfare & Employee Assistance Programme.

Travel

· Cover client meetings, conferences, and events (5-15% of travel in domestic market and Asia).

Hours

Monday through Friday, 9.00 a.m. to 6.00 p.m.

Earlier or later hours, or weekend hours, may be expected on occasion.

About Argus

Argus is the leading independent provider of market intelligence to the global energy and commodity markets. We offer essential price assessments, news, analytics, consulting services, data science tools and industry conferences to illuminate complex and opaque commodity markets. Headquartered in London with over 1,400 staff, Argus is an independent media organisation with 30 offices in the world’s principal commodity trading hubs.

Companies, trading firms and governments in 160 countries around the world trust Argus data to make decisions, analyse situations, manage risk, facilitate trading and for long-term planning. Argus prices are used as trusted benchmarks around the world for pricing transportation, commodities and energy. Founded in 1970, Argus remains a privately held UK-registered company owned by employee shareholders and global growth equity firm General Atlantic.

Argus Media is committed to ensuring career and personal growth for all its staff and provides extensive training and career development opportunities, as well as participation in employee-led initiatives, including a women’s network. Our core values are Excellence, Integrity, Partnership and Inclusivity.

We will conduct interviews continuously and reserve the right to take down the advertisement when we find the right candidate.

Your new company

My client is a global retail brand with a rich history in apparel. To support the growth and expansion in APAC, the team is looking for an assistant FP&A manager.

Your new role

As part of the lean finance team, your role is responsible for supporting the development of financial strategies to meet business goals.

Working closely with the senior finance manager and business stakeholders, your role is designed to provide financial data and reports for both controls and strategic planning.

Here's a snippet of the JD:

• Responsible for financial analysis on MoM, QoQ, YoY basis
• Develop reports for data around business performance and identifying key business drivers
• Work closely with key business stakeholders to translate financial data through storytelling
• Develop financial models to support projections and aid finance controls
• Support the finance team in streamlining processes

What you'll need to succeed

We are looking for a candidate with a minimum of 4 years of experience in FP&A, ideally from the retail/FMCG sector.

You should also possess a finance/accounting degree and/or equivalent qualifications.

What you need to do now

If you're interested in this role, please reach out to me at luoqi.peh@hays.com.sg with an updated resume or click Apply Now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

EA Reg Number: R24119697

EA License number: 07C3924

Company Registration number: 200609504D