Job Highlights

• Great teamwork, politic-free and friendly work environment for growth
• Young and creative team
• Encourages work-life balance
• Competitive remuneration package
• Positive growth of business portfolio

Job Summary

As an Assistant Relationship Manager, you will play a crucial role in supporting the Business Relationship Manager in managing and cultivating relationships with clients.

This role provides a unique opportunity for career advancement, with the potential for grooming into a Relationship Manager position. As you demonstrate dedication, proficiency, and a proactive approach, you will be exposed to learning experiences and mentorship that contribute to your professional development. This growth path aligns with our commitment to nurturing talent from within the organization.

Job Description (Role & Responsibilities)

• Liaise with client to complete credit application, financial data and documentation.
• Assist Business Relationship Manager in credit evaluation.
• Process credit memo.
• Operational and credit verification including site visit when necessary
• Review loan requests and client’s financial status.
• Maintain updated records of loan applications and monitor progress of existing loans.
• Approach potential clients to establish relationship
• Understand client needs and develop plans and solutions to address them
• Support in department related activities e.g. exhibition, roadshow, event, site visit, etc. both indoor and outdoor

Who are we looking for?

Requirements

• Minimum 2 years of working experiences.
• Experience in SME/Credit Companies is an added advantage
• Knowledge to analyze Company Audit report is an added advantage
• Proactive, energetic, and possessing strong business acumen along with excellemt networking capabilities.
• High integrity, adept at communicating with individuals at all organizational levels, and open-minded with a determined work ethic.
• Demonstrates a strong determination to achieve goals and overcome challenges.
• Takes proactive steps and demonstrates initiative to take on tasks independently.
• Hard-working and diligence in carrying out responsibilities.
• A Goal Go-Getter to achieve objectives and meet targets.
• Hungry to Succeed in their role.
• An enthusiastic learner to acquire new knowledge and skills.
• Excellent communication and listening skill

Where are we?
• Ideal Location, located within The Plaza, adjacent to the prestigious Park Royal Hotel
• Near to Bugis MRT Station (5 mins walk)
• Surrounded by plenty choice of food, shopping and public transport eg Arab street
• No CBD charges-Just outside CBD restricted area.

ONLY SHORTLISTED CANDIDATES WILL BE NOTIFIED

Additional Information

Career Level

First-line management

Qualification

Higher Secondary/Pre-U/’A’ Level, Diploma, Advanced/Higher/Graduate Diploma, Bachelor’s Degree, Post Graduate Diploma, Professional Degree”

Years of Experience

3 years in finance industry

Job Type

Full-Time , 5-day work week

Company Overview

Being a part of a business that's growing rapidly can be an exhilarating experience!
At Planworth, we offer customized working capital solutions for organization sizes ranging from small and medium-sized enterprises (SMEs) to large-sized companies eg List Co. Addressing our clients’ financial goals with tailored financial working capital solutions at every stage of their business journey to aid them in achieving their business goals and objectives.

Through our innovative financing solutions and proprietary SME-friendly credit scoring system, we are able to address the evolving needs of SMEs/larger and even boost growth and evolvement of large companies alike. Our team of experts provides valuable innovative and customized financial advice that are best catered to meet our client’s current standing and bring them towards their business goals.

At Planworth, we're dedicated to the growth of companies in aiding bring them closer towards their goals, and milestones, and hence building a stronger economy in the process.

We always endeavour to do what is right consistently. With the strong aspiration, we work as one team to build a strong future and pursue long-term success not only for our clients but also for our family at Planworth. We pride ourselves for being an exceptional company in many ways, which has brought upon smiles and satisfaction to our clients and stakeholders; our highly rated feedback from clients on Google is a testament to our exceptional service and solutions provided.

With our focus on offering a customized range of working capital solutions such as Contract/Project Financing, Pre and Post Factoring, and supply chain financing, we are well-positioned to cater to a wide range of organizations from SMEs to larger companies.

With our speciality in providing a customizable range of working capital solutions, along with our core values of Passion, Respect, Integrity, and Accountability, we are on track to achieving our goals of becoming one of the most preferred and competitive companies in the working capital solutions industry in the region.
Planworth's commitment to doing what is right and our focus on innovation and SME-friendly solutions are all built on a foundation of trust.

Why One Should Join Us
Planworth is an organization that not only values but also commits to nurturing our talents. With our existing team of leaders and staff that has powered Planworth’s growth year on year, we work with you to unleash your talent to power your capability and live up to your full potential. We are merit based with digital tools and systems in place to guide your career development and achieve your goals. We provide you with the avenue and opportunity to explore into your learning potential and career goals through our well-structured career development and training programs. We invest greatly in R&D, ensuring that we are in-line with the ever-evolving digital environment which provides you with the right tools to be in tandem with the ever-evolving digital environment to empower you to becoming valuable stars of tomorrow in the industry.

Joining Planworth means being part of a team of leaders and staff who are dedicated to achieving excellence and success. Come and be part of Planworth’s culture of excellence!

“Helping clients achieve their financial goals is our greatest honour”.

Who We Are
Planworth Global Factoring (Singapore) Pte Ltd is a qualified factoring company in Singapore that is accredited by the Singapore Government on the Vendors@Gov portal to provide working capital financing needs to vendors of the Singapore Government.

Planworth Global Factoring (Singapore) Pte Ltd was awarded the SME 500 award for year 2021 as it recognized Planworth’s ability to display resilience, business continuity, operational and staff excellence to transform and support the aspiration of its clients despite the COVID-19 pandemic being a challenge for businesses locally and globally. In the subsequent years Planworth S’pore went on to achieve consecutive awards for SME500 2022 and SME500 2023 award as an attestation to its business standards, qualities, performance, and prestige commercial status .Its founder, Dato' Kuek, has also been awarded the Entrepreneur 100 Award 2022 as well as the “Best Performing Entrepreneur of the year for Financial Services” Award in recognition of his exceptional business acumen and leadership as well as his impact on the industry.

Planworth S’pore is associated with the Grand Columbia Group (The Group), which was established in 1992 with headquarter at Kuala Lumpur, Malaysia. The Group has diversified business interest in Asia Pacific and is fast expanding through organic growth and acquisitions.

The Group is a regional company with multi-million USD asset investments in Malaysia, Singapore, Papua New Guinea (PNG) and China. Its portfolio includes Finance and Banking, Trade and Supply Chain Finance, Property Investment & Development, Manufacturing, Shipping, Telecommunications and Insurance. The Group website is at www.grandcolumbia.com.

In 1998, The Group has successfully acquired MBF Finance (PNG) Limited, a licensed financial institution under the supervision of the Bank of Papua New Guinea. MBF Finance (PNG) Limited was previously owned by MBF Finance Berhad in Malaysia, which at that time was a subsidiary of one of the Asia largest licensed Deposit taking financial institution. Since the acquisition, to reflect the vision of the new shareholder, it became Finance Corporation Limited or FinCorp (www.fincorp.com.pg), a leading licensed financial institution in Papua New Guinea.

Planworth headquarters - Planworth Malaysia Sdn Bhd, located in Kuala Lumpur, Malaysia, is registered with Ministry of Finance (MOF) Malaysia to finance Government, GLC and Private Sectors contractors, vendors, and suppliers. Planworth M’sia is a member of Factors Chain International (FCI) that represents the international factoring industry. The other bank member is RHB. Planworth M’sia has won many awards and is No 1 and the largest Non-Bank Factoring in M’sia .

Planworth Malaysia’s accomplishments are being recognised and reaffirmed by government agencies as a Recipient of the Smart Automation Grant from MDEC, Recipient of Market Development Grant from MATRADE, and its collaboration with the Centre for Entrepreneur Development and Research (CEDAR), SME Bank under the SCOREXCESS initiative, supporting of government in developing financial ecosystem for SMEs/Entrepreneur development. In the competitive commercial world, Planworth Malaysia was awarded the SME100 Award 2021 as the winner of fast-moving company despite of the challenges imposed during the COVID pandemic. Its dependability and financial strength are also reaffirmed by CTOS Credit Excellence Award 2021 .This excellent accomplishment continues into year 2022 - as a winner of Best SME in financial services Industries and Best Top Entrepreneur in Finance Industries from Malaysian Entrepreneur Foundation. All these awards achieved over the years are meriting our glowing reputation of being "A class Above" all.

WITH PLANWORTH, YOUR DREAMS BECOME POSSIBLE!

We are looking for a Social Media Marketing Manager who is skilled in driving conversions, increasing sales, and engaging our online community. You will lead our social media strategy, create impactful content, manage campaigns, and handle customer inquiries to support our growth objectives.

Key Responsibilities

1. Conversion-Driven Social Media Strategy

• Develop and execute social media strategies that drive traffic, increase sales, and convert followers into customers.
• Identify and target high-potential customer segments with content that meets their needs.
• Collaborate with the sales team to align social media efforts with sales goals.
• Monitor performance metrics to refine strategies and ensure continuous improvement in driving sales.

2. Content Creation and Optimization for Sales

• Create, curate, and optimize engaging content (posts, videos, ads) designed to drive conversions, including product promotions and special offers.
• Use tools like Canva, CapCut, or similar software to design visually compelling content tailored for different platforms.
• Regularly analyze content performance to adjust strategies and maximize engagement and sales.

3. Community Management and Customer Engagement

• Actively manage the social media community by responding to comments, messages, and enquiries quickly and professionally.
• Collaborate with the sales team to address enquiries and feedback, enhancing customer satisfaction and trust.
• Handle enquiries from social media channels, guiding potential customers towards booking appointments or making purchases.

4. Social Media Advertising and Campaign Optimization

• Plan, create, and manage paid social media campaigns to generate leads and increase sales.
• Develop compelling ad creatives and copy that resonate with target audiences.
• Continuously monitor and optimize campaign performance to meet and exceed sales objectives.

5. Lead Management and Sales Support

• Implement systems to track and follow up on leads generated through social media.
• Work with the sales team to refine lead management processes and improve conversion rates.
• Provide insights from social media engagement to improve products and services.

6. Trend Monitoring and Strategic Adjustments

• Stay updated on the latest social media trends, platform updates, and best practices.
• Adapt strategies based on changing trends and user behaviors to maintain relevance and effectiveness.
• Introduce innovative methods and tools to enhance engagement and drive sales.

Required Skills and Qualifications

• Bachelor’s degree in Marketing, Communications, Business, or a related field, with at least 4 years of experience in social media marketing, driving conversions and sales.
• Strong knowledge of social media platforms (Facebook, Instagram, TikTok, XHS, etc.), with experience in community management and customer engagement.
• Proficient in social media tools, analytics, and video editing software (e.g., Canva, CapCut).
• Excellent communication, creative, and analytical skills to craft compelling content and optimize campaigns.
• Ability to work independently, handle multiple tasks, and meet tight deadlines while ensuring high-quality outcomes.

We are looking for a capable candidate to oversee a New Generation hawker Center’s operations. The candidate is expected to execute excellent F&B establishment dining experience to customers while managing the given resources efficiently. He/she is to execute our company’s policy and will be an important piece during this expansion period.

Join us, if you think you have what it takes!

Expected Job Responsibilities:

• Management of one Hawker Center
• Provide excellent dining satisfaction to all the diners and tenants
• Managing and liaising with stall tenants on policy issues
• Enforcement of company policies
• Lead and motivate a team of floor staff
• Monitoring 3rd parties cleaning contractors
• Conduct daily Inspection and monitor improvement work
• Conduct proper maintenance on establishment’s M&E provision

What it takes:

• Able to converse in Mandarin and English to liaise with Mandarin speaking counterparts
• A strong and firm leader
• A hands on person
• Hard working and a team player
• At least 3 years relevant experience
• 5.5 days work week

We regret that only shortlisted candidates will be notified. Thank you.

Benefits:

• Additional leave
• Dental insurance
• Employee discount
• Gym membership
• Parental leave
• Professional development

Supplemental pay types:

• Performance bonus

The Manager, Training & Projects will oversee the design, delivery, and evaluation of training programs for ambulance personnel, ensuring compliance with industry standards and regulatory requirements. Reporting to the General Manager, Ambulance Services, this role is instrumental in driving operational excellence through effective training and skills development. The incumbent will also be required to provide operational support as a paramedic during manpower shortages and assist in event management when necessary.

Key Responsibilities

Certification Management and Compliance

• Obtain and maintain certifications such as WSQ (Advanced Certificate in Learning & Performance, Advanced Certificate in Training & Assessment) and SRFAC certifications.
• Ensure all training programmes comply with organisational and regulatory standards.
• Monitor the validity of certifications for participants and arrange for renewals or recertification as required.

Course Design, Training Effectiveness and Reporting

• Develop comprehensive course syllabi and outlines tailored to meet organizational needs and industry best practices.
• Update and enhance course materials to reflect current standards and emerging trends.
• Compile and analyze training outcomes and attendance data to evaluate program effectiveness ; Provide detailed reports to management, highlighting key performance indicators and areas for improvement.
• Manage participant records, verify attendance, and maintain accurate training documentation.
• Ensure compliance with data management and confidentiality policies.

Training Logistics Management, Course Facilitation and Delivery

• Coordinate logistics for training sessions, including room preparation, procurement of materials, and availability of equipment specific to each course.
• Conduct and oversee delivery of the following courses and training programs:
• Basic Cardiac Life Support + AED (BCLS+AED)
• Standard First Aid
• Advanced Cardiac Life Support (ACLS) (review sessions)
• Emergency Medical Technician (review sessions)
• UPEC-ITE Paramedic Conversion (review sessions)
• Sports First Aid
• Skill refreshers
• Other relevant ambulance department courses or training

Equipment and Material Maintenance

• Ensure proper maintenance of training equipment and timely replenishment of consumables.
• Conduct regular inspections to ensure readiness for training sessions.

Audit Peparation and Collaboration

• Lead preparations for internal and external audits, ensuring training documentation meets required standards.
• Work closely with department heads to identify and address specific training needs.

Operational and Event Support

• Serve as a backup paramedic during extenuating circumstances such as manpower shortages, providing operational support when required.
• Assist in the planning and execution of events as needed to ensure seamless delivery.
• Provide leadership to the Learning and Development team, ensuring alignment with organisational objectives and HR strategies.
• Collaborate with senior management to continuously improve employee engagement and development frameworks.
• Monitor and report on the effectiveness of programmes and initiatives, utilizing metrics to drive decision-making.

Requirements

Qualifications

• WSQ Advanced Certificate in Learning & Performance (ACLP) and Advanced Certificate in Training & Assessment (ACTA).
• Relevant SRFAC certifications (e.g., BCLS+AED, ACLS, First Aid).
• Bachelor’s degree in a relevant field (e.g., Education, Nursing, Healthcare Management, or equivalent) is preferred.

Technical Skills

• Expertise in developing and delivering emergency medical training programs.
• Proficiency in operating and maintaining training equipment used in healthcare and ambulance services.
• Familiarity with audit standards and compliance requirements in the medical training sector.

Leadership and Interpersonal Skills

• Strong ability to engage and manage diverse groups of participants.
• Effective communication skills to convey complex concepts in an accessible manner.

Analytical and Organizational Skills

• Ability to evaluate training program effectiveness through data analysis and reporting.
• Strong organizational skills to manage multiple training programs and logistics simultaneously.

Adaptability and Innovation

• Flexibility to adapt training content to evolving industry requirements.
• Creative problem-solving skills to address challenges in training delivery and program design.

Operational Readiness

• Capability to step into operational roles, such as paramedic support, during manpower crunches.
• Willingness to contribute to event management to support organizational objectives

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
• Helping identify marketing trends and key opportunities for innovation.
• Learning and working with various types of software for digital marketing.
• Working closely with sales and marketing department.
• Creating marketing materials such as white papers, case studies, and presentations.
• Giving presentations.
• Maintaining a marketing database.
• Providing administrative support to the marketing and sales team.
• Preparing, formatting and editing a range of documents.
• Understanding company product and brand.
• General office duties.
• Creating and interpreting a variety of reports.
• Organizing market research.
• Analyzing questionnaires and other forms of feedback.
• Updating social media accounts.
• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.
• Administration or sales and marketing assistant experience.
• Effective written and verbal communication skills.
• A high level of attention to detail.
• Ability to work effectively within a team and independently.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good organization skills.
• Related job and internship experience.
• Digital marketing experience.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

JOB SUMMARY

• To manage Branch operational risk and ensure controls are in place
• To comply with the processes on cash handling and branch operations as per Branch Operations Manual
• Assist the BOCEM on the day to day running of branch operations
• To resolve client complaints/feedbacks/issues and manage clients service expectations
• Support the branch in achieving its business objectives within regulations and guideline of external regulatory bodies and the bank
• Activate, educate & direct clients to utilise digital/self- service terminal (SST) channels
• Generate new sales opportunities through referral (excluding insurance and investment)
• To be proactive in improving workflows / internal processes in branch

RESPONSIBILITIES

Branch Operations

• Granting transaction approval and overrides for all CER/ Senior CER within delegation limit
• Checking and approval of Application / Service Request documentations for all products / services.
• Collection of cheques from Quick Cheque Deposit box & batch for processing under dual control
• Review of all Daily/Monthly Reports via Report-to-Web (except GL Reports to be reviewed by BOSM)
• To scrutinize reports/schedules for unusual entries which may require further investigations / Escalations if required
• To raise any Suspicious Transaction Report (STR) if necessary
• Review of Daily Transaction Vouchers
• Stock Control – Custodian for Cashier’s Orders, Savings Passbooks, MLI Cards, Captured MLI/Credit Cards, Cheque Books and any others pending clients’ collection.
• Ensure all Drafts application, Telegraphic Transfer applications, standing instruction, GIRO, Payplus, Clients’ Requests are scanned / batched with appropriate authorization to relevant departments for processing on time
• Collate data/information related to branch reporting.- Accurate & Timely Submission
• Reporting of Daily, Weekly and Monthly Returns where applicable
• Reporting of any other Ad hoc information required from time to time
• Assist in answering phones, general enquiries and investigations.
• Branch Cash Operations In absence of BOCEM, CEOM to assume role of Cash Officer (Keyholder / Safe Combination Holder where applicable).
• To execute controls on cash within the present guidelines of the Bank

Limits Management

• Ensure the overall cash is within the Branch Cash Holding limits (end of day Branch limits)
• Ensure all Client Experience Representative (CER)/ Senior Client Experience Representative (CER) do not exceed intra-day limit /end of day cash limit
• Maintenance of Cash position in all auxiliary Services – ATM/CDM
• Escalate in the event of breaching branch cash holding limits to Branch Manager. Inform also via email the Head, Branch Operations and provide reasons / justifications on the breach
• Raise RMS for change of transaction limits when necessary (e.g. upgrade from CL5 to CL4)

Approvals, Controls & Reconciliations

• Ensure dual control operation of the Cash Vault/ATM/CDM
• Granting transaction approval and overrides for all CER/ Senior CER within delegation limit
• Approve movement of cash to and from vault with Senior CER under dual control and confirm denomination and value input in eBranch System
• Approve cash indent and return to MAS/Battery Road Branch via CISCO
• Perform Surprise Cash Checks at a pre-determined frequency
• Daily reconciliation of physical cash in Vault/ATM/CDM with - Senior CER under dual control
• Perform daily checks (random sample of 5% or 5, whichever is lower) on signature verification, transaction validation and technical details for each CER/ Senior CER’s Debit transactions within the CER/ Senior CER’s limit and sign off on the vouchers as evidence of checks.
• All staff to refer to Cash Operations Manual in Knowledge One for full details

Management of Service Delivery

• Ensure clients are being served within stipulated standard (refer to scorecard)
• Assist clients in queries; handling feedbacks, complaints that are escalated by CER/Sales staff which includes escalated exceptional investigations and queries and liaising with other functions/department

Referrals

• Generate new sales opportunities by proactively referring client with banking needs to respective Sales Staff for cross-selling & upselling, (except insurance and investment)
• To activate, educate & direct clients to utilise digital/self service terminal (SST) channels

Compliance / Operational Risk

• Dual Control to be observed at all times
• To comply with all applicable money laundering prevention procedures and in particular, report any suspicious activity to the Line Manager & Transaction Monitoring Unit.
• Ensure compliance with all regulations and controls as set by the Bank and external regulatory authorities, including controls relating to Guidelines on Fair Dealing and Treating Clients Fairly outcomes

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Lead to achieve the outcomes set out in the Bank’s Conduct Principles

Key Stakeholders

• Client Network
• Branch Manager
• Branch Staff
• Branch Central Team

Our Ideal Candidate

• Diploma or Degree holder
• Good verbal and written communication skills
• 2 years of relationship service management experience in retail banking

Role Specific Technical Competencies

• Cash Handling
• Customer service
• Written and verbal communication
• Attention to details
• Microsoft office skills- Outlook, Excel, Word

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

JOB SUMMARY

• To manage Branch operational risk and ensure controls are in place
• To comply with the processes on cash handling and branch operations as per Branch Operations Manual
• Assist the BOCEM on the day to day running of branch operations
• To resolve client complaints/feedbacks/issues and manage clients service expectations
• Support the branch in achieving its business objectives within regulations and guideline of external regulatory bodies and the bank
• Activate, educate & direct clients to utilise digital/self- service terminal (SST) channels
• Generate new sales opportunities through referral (excluding insurance and investment)
• To be proactive in improving workflows / internal processes in branch

RESPONSIBILITIES

Branch Operations

• Granting transaction approval and overrides for all CER/ Senior CER within delegation limit
• Checking and approval of Application / Service Request documentations for all products / services.
• Collection of cheques from Quick Cheque Deposit box & batch for processing under dual control
• Review of all Daily/Monthly Reports via Report-to-Web (except GL Reports to be reviewed by BOSM)
• To scrutinize reports/schedules for unusual entries which may require further investigations / Escalations if required
• To raise any Suspicious Transaction Report (STR) if necessary
• Review of Daily Transaction Vouchers
• Stock Control – Custodian for Cashier’s Orders, Savings Passbooks, MLI Cards, Captured MLI/Credit Cards, Cheque Books and any others pending clients’ collection.
• Ensure all Drafts application, Telegraphic Transfer applications, standing instruction, GIRO, Payplus, Clients’ Requests are scanned / batched with appropriate authorization to relevant departments for processing on time
• Collate data/information related to branch reporting.- Accurate & Timely Submission
• Reporting of Daily, Weekly and Monthly Returns where applicable
• Reporting of any other Ad hoc information required from time to time
• Assist in answering phones, general enquiries and investigations.
• Branch Cash Operations In absence of BOCEM, CEOM to assume role of Cash Officer (Keyholder / Safe Combination Holder where applicable).
• To execute controls on cash within the present guidelines of the Bank

Limits Management

• Ensure the overall cash is within the Branch Cash Holding limits (end of day Branch limits)
• Ensure all Client Experience Representative (CER)/ Senior Client Experience Representative (CER) do not exceed intra-day limit /end of day cash limit
• Maintenance of Cash position in all auxiliary Services – ATM/CDM
• Escalate in the event of breaching branch cash holding limits to Branch Manager. Inform also via email the Head, Branch Operations and provide reasons / justifications on the breach
• Raise RMS for change of transaction limits when necessary (e.g. upgrade from CL5 to CL4)

Approvals, Controls & Reconciliations

• Ensure dual control operation of the Cash Vault/ATM/CDM
• Granting transaction approval and overrides for all CER/ Senior CER within delegation limit
• Approve movement of cash to and from vault with Senior CER under dual control and confirm denomination and value input in eBranch System
• Approve cash indent and return to MAS/Battery Road Branch via CISCO
• Perform Surprise Cash Checks at a pre-determined frequency
• Daily reconciliation of physical cash in Vault/ATM/CDM with - Senior CER under dual control
• Perform daily checks (random sample of 5% or 5, whichever is lower) on signature verification, transaction validation and technical details for each CER/ Senior CER’s Debit transactions within the CER/ Senior CER’s limit and sign off on the vouchers as evidence of checks.
• All staff to refer to Cash Operations Manual in Knowledge One for full details

Management of Service Delivery

• Ensure clients are being served within stipulated standard (refer to scorecard)
• Assist clients in queries; handling feedbacks, complaints that are escalated by CER/Sales staff which includes escalated exceptional investigations and queries and liaising with other functions/department

Referrals

• Generate new sales opportunities by proactively referring client with banking needs to respective Sales Staff for cross-selling & upselling, (except insurance and investment)
• To activate, educate & direct clients to utilise digital/self service terminal (SST) channels

Compliance / Operational Risk

• Dual Control to be observed at all times
• To comply with all applicable money laundering prevention procedures and in particular, report any suspicious activity to the Line Manager & Transaction Monitoring Unit.
• Ensure compliance with all regulations and controls as set by the Bank and external regulatory authorities, including controls relating to Guidelines on Fair Dealing and Treating Clients Fairly outcomes

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Lead to achieve the outcomes set out in the Bank’s Conduct Principles

Key Stakeholders

• Client Network
• Branch Manager
• Branch Staff
• Branch Central Team

Our Ideal Candidate

• Diploma or Degree holder
• Good verbal and written communication skills
• 2 years of relationship service management experience in retail banking

Role Specific Technical Competencies

• Cash Handling
• Customer service
• Written and verbal communication
• Attention to details
• Microsoft office skills- Outlook, Excel, Word

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Exciting news! We are on a growing journey and building a stellar team!

Do you have a flair for fashion and a knack for brand storytelling? If you're passionate about shoes and have a keen eye for brand and market trends, we want you to help us put our best foot forward!

Why should you be part of Sunnystep’s success?

Sunnystep is a science-led footwear company that aims to help people move well so they can live well. We are an innovative force in consumer retail with a clear brand purpose — we believe wellness starts with our feet. Good shoes support our feet and our body, and help us move and live better.

We combine science, sustainability and style. Our shoes are engineered to minimize stress on the feet and maximize comfort, perfect for work, casual and travel for men and women, at all ages.

As a Brand Marketing Specialist / Manager, you will be responsible for developing and executing the brand strategy for our footwear products. This role requires a dynamic and creative professional with a deep understanding of brand positioning, market trends, and consumer behavior.

Other responsibilities include -

• Define and maintain the brand’s vision, values, and positioning in the market by developing and implementing comprehensive brand strategies that align with company objectives and market opportunities.
• Collaborate with the product development team to ensure new products align with brand strategy and meet consumer needs.
• Plan, execute, and manage marketing campaigns across various channels (digital, social media, print, in-store) to build brand awareness and drive sales.
• Work with creative teams to develop compelling marketing materials and advertising.
• Identify and establish strategic partnerships and collaborations to enhance brand visibility and credibility.
• Manage relationships with influencers, brand ambassadors, and external agencies.
• Develop and manage the brand’s marketing budget, ensuring effective allocation of resources to achieve objectives.
• Track and report on campaign performance and ROI.
• Conduct market research to identify consumer needs, preferences, and trends.

You MUST be or have –

• A deep understanding of brand strategy and consumer insights
• At least 5 years of experience in brand management, preferably within the retail or footwear industry
• A self-starter
• A start-up / growth scale-up mindset, flexible, and open to adapt to changing requirements when needed
• Creative thinker with a passion for brand storytelling.
• Passionate about consumer products that impact people’s lives
• Able to work under stress and thrive in a fast-paced environment
• Exceptional communication skills

Headquartered in Singapore, Sunnystep is committed to fostering community, inclusivity, integrity, and technology to support everybody’s journey of possibilities.

We review each application thoroughly and will arrange an initial discussion with the shortlisted candidates who best meet our requirements. If you find that the requirements align to your experience and expertise, you may express your interest through this job advertisement or you may reach out to our Hiring Team – [email protected].

Responsibilities:

• Manage and supervise a team in the operations department.
• Ensure seamless daily operations for air and sea freight shipments.
• Address challenges and resolve issues related to operations.
• Uphold discipline and professionalism within the department.

Requirements:

• Lead, manage and supervise staff
• Degree in Supply Chain/Logistics or Business or related field.
• At least 2 years of working experience in a similar industry.
• Profound expertise in ocean and air freight industry.
• Strong knowledge of Customs regulations, airline protocols, and shipping line procedures.
• Proficient in using MS Office Applications.
• Good in presentation and negotiation skills.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R23117344

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

The Service Project Delivery Manager is responsible for the successful planning, execution, and completion of technology projects within the organization, specifically focusing on areas like BMC Control-M (will be a plus) , AWS cloud services, Windows and VMS operating systems, and security implementations. This role requires a strong understanding of IT infrastructure, project management methodologies, and a proven track record of delivering projects on time and within budget.

Responsibilities:

• Project Planning & Initiation:
  • Define project scope, objectives, and deliverables in collaboration with stakeholders.
  • Develop detailed project plans, including timelines, resources, and budgets.
  • Identify and document project risks and mitigation strategies.
  • Secure necessary approvals and resources for project execution.
  • Establish clear communication channels and reporting mechanisms.
• Project Execution & Control:
  • Manage day-to-day operational aspects of projects, ensuring adherence to the plan.
  • Coordinate and lead project teams, assigning tasks and responsibilities.
  • Track project progress, identify potential roadblocks, and implement corrective actions.
  • Manage project risks and issues, escalating when necessary.
  • Ensure quality control throughout the project lifecycle.
• Project Closure:
  • Formalize project completion, including documentation and sign-off.
  • Conduct post-project reviews to identify lessons learned and areas for improvement.
  • Transition project deliverables to operational teams.
• Stakeholder Management:
  • Effectively communicate project status, risks, and issues to stakeholders.
  • Manage stakeholder expectations and ensure alignment with project objectives.
  • Build and maintain strong relationships with internal and external stakeholders.
• Technical Expertise:
  • Maintain a strong understanding of relevant technologies, including BMC Control-M, AWS cloud services, Windows and VMS operating systems, and security best practices.
  • Provide technical guidance and support to project teams.
  • Stay abreast of industry trends and emerging technologies.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 6-8 years of experience in IT project management, with a proven track record of successful project delivery and Day 2 Services Delivery.
• Strong understanding of project management methodologies (e.g. PMP)
• Experience AWS cloud services, Windows, VMS operating systems, and security technologies. BMC Control M experience is a plus.
• Excellent communication, interpersonal, and leadership skills.
• Strong analytical and problem-solving abilities.
• PMP or PRINCE2 certification is a plus.

Key Skills:

• Project planning and execution
• Risk management
• Stakeholder management
• Communication and presentation skills
• Problem-solving and decision-making
• Technical proficiency in relevant technologies
• Teamwork and collaboration

Job Description

• To manage the 24-hour call centre with the assistance of the call centre executives and be contactable in case of urgent situations.
• Lead, manage, and motivate a team of call centre staff to achieve high levels of customer satisfaction, productivity, and performance
• Provide ongoing coaching, feedback, and performance reviews to ensure that all staff meet or exceed service standards and take disciplinary action if required
• Deal with escalated customer complaints, technical inquiries, and complex issues that staff are unable to resolve.
• Monitor call volume, response times, and service quality to meet established KPI
• Develop/amend and implement procedures for handling different types of customer inquiries, including emergency calls, service requests, and product questions
• Ensure proper call documentation and follow-up processes are followed to track issues and resolutions.
• Track and analyze key performance metrics, including call volume, response time, issue resolution rates, and customer satisfaction scores.
• Prepare and present regular reports on call centre performance to section heads & senior management.
• Develop action plans to improve performance based on data analysis, customer feedback, and team performance reviews
• Work closely with the technical support and service teams to ensure customer issues are resolved quickly and effectively.
• Communicate company updates, policy changes, and product/service information to the team.
• Foster a collaborative environment within the call centre and with other departments to ensure seamless operations.
• Identify areas where team members may need additional training or development and coordinate with the relevant sections.
• Ensure all agents are up to date on product knowledge, safety standards, and customer service techniques.
• Continuously improve training materials and processes to adapt to new challenges and technologies in the elevator industry.
• Liase with store personnel for issuance of spare parts
• Ensure emergency stocks at call centre and troubleshooting tools are accounted for and levels are sufficiently maintained
• Perform any other duties and tasks that may be assigned from time to time to support the company’s goals and business needs. This may include, but is not limited to, assisting with special projects, contributing to team initiatives, or supporting other departments as required.

Job Requirement

• Degree in business administration, communications, or a related field is preferred
• Call-centre management experience is required
• Must be conversant in English and a 2nd language
• Excellent telephony skills with a strong customer focus
• Fast learner (especially for service routes and SAP)
• Ability to work well in teams
• Leadership skills and the ability to motivate and develop staff
• Able to maintain composure while under pressure
• Ability to multi-task
• Able to commence within short notice

ABOUT THE ROLE

As a Product and Operations Manager, you will be responsible for the installation, maintenance, and troubleshooting of LED lighting systems. Your role involves working with various LED technologies, ensuring optimal performance, and provide technical support. This position requires a combination of technical expertise, problem-solving skills, and a commitment to deliver high-quality LED solutions. You would also be responsible for the selection of suitable LED products, and vendors for various projects.

RESPONSIBILITIES

1. Installation and Configuration: Install and set up LED lighting systems in accordance with specifications and industry standards.
   Configure LED controllers, drivers, and associated components to ensure seamless functionality.
2. Maintenance and Upkeep: Conduct routine inspections and assign technician maintenance of installed LED systems to identify and address any issues promptly.
   Replace faulty components and perform upgrades to enhance system performance.
3. Programming and Tuning: Program LED controllers and drivers to achieve desired lighting effects and meet customer requirements.
   Fine-tune LED systems for optimal brightness, colour accuracy, and energy efficiency.
4. Troubleshooting: Diagnose and troubleshoot technical issues with LED installations.
   Collaborate with cross-functional teams to identify and implement effective solutions.
5. Quality Assurance: Ensure that all LED installations meet quality standards and comply with safety regulations.
   Conduct testing and validation procedures to guarantee the reliability of LED systems.
6. Customer Support: Provide technical support to customers and address inquiries related to LED systems.
   Offer guidance on best practices for optimal system performance.
7. Understanding NovaStar system, ColorLite & Huidu system. Maintain cloud technologies Vnnox and Colorlight for LED content management.
8. LED Project planning and assign resource allocation to execute the project.
9. Laise with Vendor on the LED specification and delivery.
10. Onsite LED survey, LED design, specification and measurement.
11. Provide LED recommendations to customers and sales
12. Support sales in the quotation and tender bidding.

REQUIREMENTS

● Diploma or Degree in Electrical Engineering, Electronics, Mechatronics, or related field

● 2-5 years working with LED systems (Installation, Maintenance, Troubleshooting)

● Familiar with LED technologies like NovaStar, ColorLite, Huidu, Colorlight and Vnnox

● Experience in project planning, resource allocation, and working with various vendors

● Strong technical expertise in LED systems, programming and tuning controllers

● Knowledge of quality assurance and safety regulations for LED installations

● Customer support and communication skills

● Project management capabilities and willingness to travel for site visits and review installations by technicians

● Strong problem-solving skills and ability to work independently

A self-directed team player in the Distribution & Marketing Department focusing on supporting and managing business plans and strategies to promote business growth.

Key Responsibilities include:

• Assist and support the CEO in the following (but not limited to):
• Support in recruitment and outreach efforts
• Review work processes and controls to improve effectiveness and efficiency
• Ensuring all operations are compliant with internal guidelines and regulatory requirements
• Assist in the preparation of business papers of the various financing schemes and incentives
• Monitoring, validating, and reporting on all financing schemes and incentives
• Timely reporting and analysis on all financing schemes and incentives to ensure achievement of plans and objectives
• Provide administrative support and perform any other project and ad-hoc tasks to assist the team
• Support the CEO in various corporate projects and initiatives

Requirements:

• Possess at least a Diploma
• Excellent organizational and time management skills
• Strong written and verbal communication skills with the ability to present analysis and recommendation.
• Good Problem-solving skills
• Excellent MS office skills - Powerpoint and Excel.
• Project Management and Business Analysis skills
• 2-3 years relevant experience
• Ability to work well under pressure and managing tight deadlines in a fast-paced environment
• Capable of managing multiple tasks priorities effectively

SBM Offshore believes the oceans will provide the world with safe, sustainable and affordable energy for generations to come. We share our experience to make it happen.

Our Profile.

We design, build, install and operate offshore floating facilities for the offshore energy industry. As a leading technology provider, we put our marine expertise at the service of a responsible energy transition by reducing emissions from fossil fuel production, while developing cleaner solutions for renewable energy sources. More than 7,000 SBMers worldwide are committed to sharing their experience to deliver safe, sustainable and affordable energy from the oceans for generations to come. Together, we are driving progress forward in a TRUE. BLUE. TRANSITION.

Department information
The Engineering Project Management department is a team of experienced professionals who are assigned to projects to manage the technical scope of the project and to ensure the technical scope is executed in compliance to contractual requirements, internal and external codes, standards and regulations within budget and schedule.

Role description

The Deputy Site EPM will initially be based in the module yard and will report to the Site EPM, and (dotted line) the Construction Manager. The deputy Site EPM will transition to the integration yard after module load out. The Deputy Site EPM is the designated deputy for the Site EPM in the event of non-availability.

As deputy Site EPM you will:

• be the first point of contact for Site Engineering and Construction teams for engineering related matters.
• Be responsible for reviewing SiteTechnical Queries at the module yard and expedite responses within 5 working days during the construction phase.
• ensure that the site engineering team is adequately staffed to enable the yard.
• ensure all site impacted approved MOC scope is captured in a timely manner with an engineering deliverable issued to the yard or with a Site instruction/Job Card.

Role requirements
SBM Schiedam is looking for candidates who have a BSc. or MSc. within any relevant Engineering discipline (Piping, Structural, Process). You have at least 10 years of Engineering experience. Experience must include on-site construction engineering exposure. Candidate must have experience leading an international team in a multi-disciplinary projects. You have demonstrable experience in leading culturally diverse teams in a turbulent work environment.

You have the following skills and experience:

• Team Management experience, navigating a culturally diverse environment
• Experience with FPSO design
• Experience with Modular Construction
• Well-developed commercial and contractual awareness
• Excellent communication skills in English, both written and verbally

What do we offer
We offer you a job with diverse tasks and a high level of responsibilities in an international company which highly values the development of its employees, quality and safety. You get the freedom to take a range of responsibilities in a rapidly evolving environment. In addition, we offer you a competitive salary package and challenging opportunities for growth.

The Technical Manager provides technical support and advice to customers and the service team in the region. They work closely with sales, service teams, and customers on training, troubleshooting, maintenance, warranty, and special projects. They proactively engage with customers on pre-sales and post-sales technical queries to assist the sales team in generating revenue. They serve as the primary contact for customers in technical and field service matters, working to resolve their problems. They coordinate closely with the General Manager-Service to efficiently manage service operations.

Key Responsibilities:

• Technical Support: Provide technical support solutions during installation, repair, troubleshooting, testing, and commissioning.
• Product Performance Assessment: Assess product/equipment performance and recommend improvements.
• Customer Interaction: Interact professionally with technical superintendents, owners’ representatives, technical directors, and shipyard personnel.
• Service and Repair Advice: Recommend and advise customers on service and repair matters to support reliable and safe equipment operation.
• Vessel Support: Provide technical solutions to enable safe, continued operation of vessels.
• Technical Report Preparation: Prepare critical technical reports for service/warranty jobs and future submissions.
• Repair Shop Involvement: Participate in repair shop facility matters and maintain professional repair work.
• Outsourcing Management: Review, recommend, and manage outsourcing of repair jobs.
• Skill Development: Learn new skills to become self-sufficient and provide advice for routine repair and service tasks.
• Task Completion: Follow up to complete tasks assigned by the General Manager-Service.

Overview:

The Asst. Manager will assist to lead and support the budget team day-to-day operational activities, enabling the team to dedicate more time to optimizing processes and driving efficiency.

Responsibilities:

• Assist in routine financial operations, including reporting, budgeting, and forecasting tasks.
• Support ad-hoc financial requests and data preparation for strategic decision-making.
• Approve FastPay collections link submission for students’ activities and provide support.
• Preparation for withholding tax submission.
• Preparation Risk Control Matrix.
• Contribute to streamlining existing workflows and identifying opportunities for process improvements.
• Review of journals submission and budget transfers.
• Review of WBS creations and submission.

Requirements

• Possess a recognized degree in Accountancy with a minimum of 3 to 5 years working experience.
• Good knowledge of SAP financial systems (S4 HANA) and analytical tools (eg. Power BI) would be an advantage.
• Possess excellent analytical, problem-solving, communication and strong interpersonal skills.
• Proficient in Microsoft Office applications.
• High level of independence as well as the maturity and ability to work with staff at all levels.

Join Our Growing Team!

The SKYLINK Group is a premier all-in-one mobility solution provider for retail sales of passenger cars and commercial vehicles, all vehicle leasing, Motor insurance, credit Hire Purchase financing, Motor workshop with full capacity of MRO (Maintenance, Repair and Overhaul) services, and vehicle body engineering works for all commercial and passenger vehicles.

Since 2017, SKYLINK Group has been rapidly expanding its offerings and fleet. We have served over 5,000 corporate customers including major industry leaders in logistics, distribution, F&B, marine, construction, sanitation, and government services.

With a commitment to fleet modernization, we have expanded our offerings to EV and Hybrid vehicles, and continuously aspire to provide greater value to our customers.

Be a part of the SKYLINK family and kick-start your career growth and progression in the mobility space today.

Job Description:

• Assess gaps and opportunities based on stakeholder feedback to improve business processes.
• Build good relationships with industry players
• Develop business development plans that follow business development strategies
• Develop business reports on new revenue streams, improved products and new businesses
• Develop measures to ensure corporate regulations are followed
• Develop new business proposals based on market demand
• Develop new product service offerings to meet market demands
• Develop plans to use new technologies for business processes
• Engage with business partners, suppliers and vendors for new business agreements
• Provide on-the-job training and performance evaluation for staff
• Review risk assessment and financial modelling of new business ventures
• Review targets and goals across teams
• Support stakeholder engagement sessions for new portfolios
• Use business network and support knowledge sharing sessions to explore new business opportunities
• Work with stakeholders to review gaps and opportunities in businesses

Job Requirements:

• Diploma / Degree holder, with at least 5 years’ experience ito work in automotive trade.
• Strong leadership and team management skills.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to analyze market trends and develop sales strategies.
• Possess Class 3 driving license.

We are looking for a capable candidate to oversee a mega food court’s operations. The candidate is expected to execute excellent F&B establishment dining experience to customers while managing the given resources efficiently. He/she is to execute our company’s policy and will be an important piece during this expansion period.

Join us, if you think you have what it takes!

Expected Job Responsibilities:

• Management of one mega food court
• Provide excellent dining satisfaction to all the diners and tenants
• Managing and liaising with stall tenants on policy issues
• Enforcement of company policies
• Lead and motivate a team of floor staff
• Monitoring 3rd parties cleaning contractors
• Conduct daily Inspection and monitor improvement work
• Conduct proper maintenance on establishment’s M&E provision

What it takes:

• Able to converse in Mandarin and English to liaise with Mandarin speaking counterparts
• A strong and firm leader
• A hands on person
• Hard working and a team player
• At least 3 years relevant experience
• 44 hours, 5.5 days work week

We regret that only shortlisted candidates will be notified. Thank you.

Benefits:

• Additional leave
• Cell phone reimbursement
• Dental insurance
• Employee discount
• Gym membership
• Parental leave
• Professional development

Supplemental pay types:

• Performance bonus
• Weekly / Monthly incentives

Job Description & Responsibilites

• Align organizational IT strategy with the overall customer experience strategy to ensure a seamless user journey
• Coordinate resource management (manpower and assets) strategies with business objectives across various initiatives.
• Establish measures to improve vendor management capabilities within the orgainisation.
• Callaborate with stakeholders to evaluate and prioritize the development needs of users based on organisational goal and project priorties to maximize business cost efficiency.
• Optimize and enhance existing operational standards and procedures.
• Integrate newly enabled IT processes and systems across-functional teams.
• Partner with internal IT departments and third-party developers across Asia to deliver cohesive solutions.
• Assist in documenting test results to support the efficient resolution of problems and to capture defect data.

Requirements

• Bachelor's Degree or equivalent qualification.
• 5 to 7 years of business solution analysis or project management experience.
• Experience with Finance & ERP systems (Microsoft D365 and Oracle ERP) is preferred.
• Experience in web-based technology including HTML, web-based services APIs, JSON, XML.
• Familiar with different EDI solutions or APIs.
• Experience with data analytics & business intelligence is a plus.
• Strong expertise in project management, with robust document-writing, communication, and coordination abilities.
• Exceptional analytical and problem-solving skills combined with a strategic mindset.
• Customer-centric approach to IT delivery to enhance user satisfaction.
• Demonstrated experience in vendor souching, negotiations, and contract management.
• Candiate is required to interact with stakeholders in Hong Kong, hence the ability to speak Cantonese fluently is a must.

Corporate Secretarial Manager
(Singapore – Novena)

Responsibilities:

• Independent and pro-active provision and management of company secretarial services to a portfolio of local and international clients across a diverse range of industries.
• Handling compliance matters.
• Liaising with clients, authorities, colleagues from various departments and banks.

Requirements:

• A Member of Chartered Secretaries Institute of Singapore (CSIS) or ICSA.
• Corporate secretarial experience in full spectrum of corporate secretarial services.
• Able to train and lead a team of professional staff.
• Excellent command of English (oral and written).
• Meticulous, deadline-driven and adaptive.
• Able to multi-task and work in fast paced environment. Team player with a positive working attitude, Good communication and interpersonal skills.

Interested candidates are invited to email a detailed copy of their resume (including current & expected salaries) to;

[email protected]

(All application will be in strict confidence. We regret that only shortlisted candidates will be notified)

• To develop, lead, execute and manage IT Governance initiatives for IT Stakeholder Management, Value Delivery, Resource Optimisation & Risk Management.
• Ensure IT & OT Governance framework, policies, and procedures are reviewed and update to date, with relevant industry best practice
• Assisting CISO to develop cybersecurity road map and identify the gaps, develop the plan to close the gaps.
• Review and assess IT Implementation to ensure IT Project Governance / IT Security is adhered to the organization policies
• Provide consultancy to internal teams to adhere to best practices on project management
• Conduct and facilitate on external audits such Cybersecurity, Financial Audits
• Review and assess IT Implementation to ensure IT Governance / IT Security is adhered to the organization policies
• Ensure compliance with applicable laws and regulatory requirements and policies.
• Develop, implement, maintain, and improve the risk management framework, make sure it is based on best practices from international standards.
• Coordination with external (regulatory) agencies on cybersecurity and audit matter

RELEVANT EXPERIENCE

• Minimum 10 years of relevant working experience
• Willingness to hands-on as part of mentoring the team to meet its objective in a collective manner.
• Highly resourceful individual who possess strong analytical skills
• Well verse in IT Governance, Project Management & Methodologies
• Good understanding in Security Standards such ISO27001, IEC62443 and NIST etc.
• Good understanding of various regulation/laws related to cybersecurity

EDUCATIONAL QUALIFICATIONS

• Degree in Computer Science, Computer Engineering, Electrical Engineering or other relevant field of study.
• Project Management certification such as PMP, CAPM, PRINCE2 will be an advantage
• Professional certification such as CGEIT ,CISM, CISA, CISSP, CRISC will be an added advantage

PRODUCT COMPLIANCE TO LOCAL REGULATIONS:PRODUCT COMPLIANCE TO LOCAL REGULATIONS:

• Manage the regulatory activities across Southeast Asia region - regulatory submissions, ensure compliance for new or existing products.
• Develop and implement regulatory strategies to ensure compliance with all relevant laws, regulations, and guidelines.
• Manage the preparation of regulatory submissions, including product registrations, licenses, and approvals for new and existing products.
• Draft, revise and review the relevant submission documents.
• Provide regulatory guidance for the labelling, formula compliance, advertising and marketing of new and existing products across Southeast Asia region sales channels.
• Conduct regulatory assessments and evaluations of product formulations, labelling, and promotional materials to ensure compliance.
• Review raw material and ingredient compositions for regulatory conformity based on industry guidelines.
• Participate in the design of new product launches by providing regulatory expertise on product formulation, package design, labelling, and claims development, etc.
• Create and/or update document standard operating procedures regulatory activities.
• Develop and implement procedures for creating, reviewing and approving labels to ensure consistency in labelling in the Southeast Asia markets.
• Support product notifications as per business needs ensuring supply continuity.

MANAGING EXTERNAL REGULATORY/ GOVERNMENT BODIES/ CUSTOMS:

• Provide responses to regulatory agencies regarding product information or issues.
• Assist with activities such as audits, regulatory agency inspections, or product recalls.
• Develop relationships with various regulatory agencies, as required.
• Assist with investigations relative to product complaints and prepare documentation and submissions to appropriate regulatory agencies as necessary.
• Manage and track labelling projects across Southeast Asia region, including a system to provide access to important documents to external stakeholders.
• Assist in creation of responses to regulatory agencies regarding product information or issues.
• Securing documentation from various government agencies across the Southeast Asia region on an as needed basis.
• Create product certificates and product documentation for product notification/registration where necessary.
• Act as a HSA Agent for a foreign establishment to (a) review, disseminate, route, and respond to all communications from HSA including emergency communications; (b) respond to questions concerning those drugs that are imported or offered for import to HSA; (c) assist HSA in scheduling inspections; and (d) If HSA is unable to contact a foreign registrant directly or expeditiously, HSA may provide the information and/or documents to the HSA agent. HSA’s providing information and/or documents to HSA agent is equivalent to providing the same information and/or documents to the foreign registrant.
• Attend project meetings at early or late time of the day to accommodate external clients or internal customers located at different time zones.
• Communicate with client/sponsor as needed.

NEW PRODUCT INTRODUCTION SUPPORT:

• Involvement in project implementation from regulatory perspective for new product introductions.
• Support relevant team on creating new product pipelines and launches products according to project timelines.
• Work closely with cross functional teams to ensure required documentation and compliance evaluations are in place for successful product registration/notification and launch.
• Provide regulatory guidance to departments or development project teams regarding appropriate subjects.

CONTINUOUS IMPROVEMENT:

• Stay abreast of changes in regulatory requirements and industry trends to proactively advise the company on regulatory matters.
• Maintain current knowledge of relevant regulations, including proposed and final rules.
• Provide training session to the global RA team of Southeast Asian Regulations related to drug registration.
• Maintain good relationship with other functional departments.
• Key Challenges and Success Measures Customer, Stakeholders and Sourcing Site Regulatory Collaboration: Communicate regulatory information to cross-functional teams and ensure that information is interpreted correctly.
• Extend support to customers in case of product clearance/customs as needed.
• Provide accurate, risk-based approach to regulatory queries.
• Positively add to the culture of the organization and participate across the broad spectrum of activity the function is responsible for to deliver on the total organizational goals.
• Responsive to stakeholders.
• Assist routine management of RA department or temporary works assigned by RA Director.

REQUIREMENT:

• Familiarity with relevant regulatory guidelines and standards.
• Possess good knowledge of local and Southeast Asia regulations, inclusive HSA, USFDA, TGA, etc guidance.
• Good interpersonal and communication skills.
• Good organization and coordination capability, characterized with sense of responsibility, acceptable and adaptable to work pressure, endurable to hardship.
• Bilingual in both English and Mandarin (including read, speak and write).
• A good team player with positive learning attitude.
• Independent, meticulous, detail-oriented, and proactive.
• Detail-oriented with the ability to manage multiple projects and deadlines effectively.
• Ability to work collaboratively in a team environment and communicate effectively with internal and external stakeholders across multiple time zones and cultures
• Strategic thinker with the capability to adapt to changing regulatory landscapes and business needs.
• Results-driven mindset with a commitment to upholding high ethical and professional standards.
• Strong management skills.
• Strong ability to research, analyse, problem solving and project management.

EDUCATION & EXPERIENCE:

• Experience of 5 years or above of drug development and/or related experience in pharmaceutical/biopharmaceutical/medical, and 3 years or above on working with regional / country specific regulatory bodies, customs, regulatory consultants, etc.
• At least bachelor’s degree studies from an accredited college/university, preferably in Medicine/Pharmacology/Pharmacy/Chemistry/Pharmaceutical Sciences discipline or related field.
• Preferably holds a valid Pharmacist license with Singapore Pharmacy Council.

Candidates are encouraged to apply this position via email to [email protected] with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

A*STAR is spearheading a series of Strategic Research & Translational Thrust (SRTT) that harnesses its multidisciplinary expertise to undertake a focused research mission. Operating as a cross-A*STAR initiative, SRTTs are geared at delivering impact and outcomes in specific thematic areas. Led by the A*STAR Research Office (RO), SRTTs will be actively managed where the SRTT Programme Directors and research team members will be provided dedicated central support.

Under the newly established Central Initiative Administration (CIA), A*STAR is recruiting a Senior Associate/Assistant Manager for Administrative Support for all RO and SRTTs activities.

Roles and Responsibilities:

Reporting to the SRTT Director Corporate Services (DCS) to support the RO and SRTTs administrative activities, the role includes but not limited to:

1. General Administrative Support:

• Provide day-to-day administrative support.
• Handle correspondence, prepare documents, and manage office communications.
• Handle Procurement / Finance related matters, e.g., Raise budget memo for approval, raise purchase requests, goods receiving etc.
• Perform filing, data entry, and maintenance of office records.
• Any other administrative duties assigned.

2. Calendar Scheduling:

• Manage and coordinate calendars for RO, SRTT CIA and SRTT Central Initiative Directorates (CID) based on event requirements.
• Schedule meetings, appointments, and conference calls.
• Resolve scheduling conflicts and ensure timely reminders.

3. Travel Arrangements and Booking:

• Book flights, accommodations, transportation, and other travel-related services for work trips for visiting scientists, Advisory board members, senior management and staff.

4. Event Organization and Logistic Support:

• Support in the planning and organization of events, meetings, and conferences for all RO and SRTT activities.
• Provide logistic support for events, including registration and ushering.
• Coordinate the setup of event venues, manage attendee lists, and any other required tasks to ensure a smooth flow of activities.

Job Requirements:

• Degree, any discipline with at least 5 years of professional experience in an administrative or office management role.
• Able to leverage on digital dashboards for monitoring and tracking (Power BI, tableau etc.) will be a plus.
• Good communication (written and verbal) and interpersonal skills for good relationship management.
• Good analytical and problem-solving skills, resourcefulness, attention to detail, and good team player.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and able to present information in a logical manner.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Who We Are Looking For?

Sales and Operations Manager (Supermarket)

Lead and manage a group of area/cluster managers to deliver business plan and KPIs within budget. To be accountable for overseeing the clusters of stores to ensure activities are effectively carried out. Administration aspects through co-ordination and correspondence with the respective HQ support departments to ensure effective communication and uniformity of instructions amongst all stores.

What Awaits You:

• Involve in the analysis and forecast of market trend to assist stores to stay ahead of competition.
• Participate in establishing and executing Company policies, procedures, promotions and guidelines to entail operational efficiency.
• Provide clear direction, guidance and leadership to the Area/Cluster managers under his/her care.
• Delivering strong effective communication regarding key KPIs either in written or verbal format
• Collaborate with support departments to ensure all corporate strategies, directives and promotions are effectively thought out before being implemented and executed with excellence at stores to achieve operations effectiveness.
• Work closely with support departments to identify potential areas of concerns with regards to promotions executions and opportunities
• Train and develop team members in established techniques and skills, procedures and company policies to reach a higher level of efficiency
• Conduct routine supervision to ensure all corporate strategies and directives are implemented and well executed at the stores.
• Involve in strategic planning in areas on store refits, new store opportunity as well as merchandise displays.

We Are Excited About You If You Have:

• Tertiary education in Business Administration, retail operation management or related disciplines
• At least 5 years of experience in managing retail sales and operations of global retail brands.
• Strong business acumen with aggressive sales and consumer approach to managing business and improving processes.
• Strong analytic skills, resourceful, meticulous
• Excellent people management, communication and interpersonal skills
• Possess leadership qualities
• Resourceful with a positive attitude
• Confident with a high level of self-drive, integrity and professionalism
• Strong level of judgement
• Proficient in MS Office
• Sound knowledge in the retail industry, government regulations on consumers protection act etc
• Strategizing and planning skills
• Feedback skills

Mon - Thurs: 8:30 a.m. - 6 p.m

Fri: 8:30 a.m. - 5:30 p.m

Job Responsibilities

This is a newly created role as the Company’s Group plans to set up a Shared Services Department.

The role holder, reporting to the Financial Controller, is responsible for leading and managing the Finance Shared Services Accounts Payable (AP) team to deliver quality services and improve the overall efficiency of AP operations.

Key Responsibilities:

• Lead the establishment of a Finance Accounts Payable Shared Services Department in Singapore.

• Proactively manage and monitor the Group’s Accounts Payable (AP) function to drive accuracy and timeliness of all transactions.

• Key point of contact for the Group’s Procure-to-Payment process.

• Perform monthly Suppliers Statement of Accounts reconciliation and accruals.

• Support and collaborate with internal stakeholders in all areas of AP processes, with the objective of improving operational efficiency.

• Maintain and establish AP policies and procedures for easy guidance and implementation.

• Continuously structure, standardise and optimise financial processes and system to ensure optimum efficiency.

• Lead and motivate a new team to provide high quality services and stipulated turnaround time.

Others

• Assist in the implementation of new ERP system with primary focus on the Accounts Payable modules.

• Ad-hoc duties as assigned.

The Ideal Candidate Should Possess the Following:

Qualification and Experience

• Qualified ACCA / CA with at least 8 years’ experience in Finance and 3 years’ experience in a leadership role

Knowledge and Skills

• Strong knowledge of AP processes with experience in setting up AP shared services.

• Knowledge of Esker and Vendor Invoice Management.

• Strong collaboration mindset as this role requires working with many stakeholders in areas of improvement, compliance with SOPs, suppliers and rectifying payment issues.

• Excellent problem-solving skills and the ability to independently prioritize multiple tasks and bring projects to completion.

• Must be able to lead, motivate and develop the team members and be ready to cover any open positions.

• This position may required to communicate with counter part in China