Job Description & Requirements

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

NUS Enterprise plays a pivotal role in advancing innovation and entrepreneurship. We are an incubator and venture builder with a comprehensive range of programs, providing mentorship, and support for startups and spinoffs. We are expanding and we need someone to be part of the team to nurture these start-ups and help them reach the next phase in their growth.

As part of the NUS Enterprise Portfolio Management Unit, you will

• Work closely with NUS Enterprise teams on the pipeline of early-stage startups/spinoffs, and identify opportunities for incubation and/or investment.
• Identify opportunities in emerging technologies and industries, supported by in-depth research and working knowledge.
• Manage the entire investment process, from sourcing, to conducting due diligence, deal structuring, terms negotiation, recommendations, legal documentation and funding completion.
• Build and manage external relationships with founders, investors, corporate partners, and internal relationships with NUS Enterprise and other departments, to foster collaboration and leverage collective knowledge/expertise, so as to enhance value of the portfolio of startups/spinoffs.
• Monitor progress of the portfolio and provide timely communication of such progress to Unit head and management.
• Seek exit or M&A opportunities of the portfolio.
• Be responsible for data collection, regular reports, legal documentation and administrative tasks related to your portfolio and the Unit.
• Senior level of appointment (Associate Director & above) would require you to assume leadership responsibilities, eg supervising junior portfolio/investment managers.

Qualifications

• University degree.

Experience:

• Proven track record in early-stage investments, including the management of at least one fund exceeding S$20 million. A strong network in the investment community would be an advantage
• Demonstrated ability to build a strong investment pipeline and identify potential in emerging industries and business models.

Skills:

• Critical and independent thinker, capable of seeing the big picture while maintaining attention to detailed execution.
• Proficient in assessing complex, high-risk proposals and making well-reasoned recommendations despite ambiguities and imperfect information.
• Strong analytical and problem-solving skills, particularly in financial analysis, deal structuring, and legal documentation.

Interpersonal Skills:

• Excellent interpersonal and communication skills, both verbal and written, necessary for engaging with external parties and articulating complex, high-risk proposals clearly and convincingly to management or internal stakeholders.

Work Style:

• Self-starter who enjoys hands-on work with founders.
• Resourceful, having a flexible mindset, capable of working within a large organization with established processes and diverse stakeholders.

Work Location: Ang Mo Kio

You will be responsible for monitoring and managing the delivery of Managed Security Services, establishing close engagement with key stakeholders.

Job Responsibilities:

• Build and maintain a trust, in partnership with cross functional teams to provide Managed Security Services.
• Contribute to service improvement reviews with internal teams and recommend service improvement plans.
• Work with Project Managers when required and assist the customer in facilitating the co ordination of any work required (upgrades, replacements and fixes).
• Act as a point of contact for service escalations by the clients.
• Act as the interface for escalations between the Client and SOC and other cross functional teams to resolve issues and attend any escalation meetings, if required.
• Ensure that Managed Security Services personnel are available to support the agreed action plan for the duration of the escalation.
• Documenting, supporting and improving operational processes related to the SOC Client Service Management and Service Delivery.
• Interpretation of security incidents to actionable items and make recommendations to customers.

Requirements:

• Minimum 2 years of experience in customer success roles or experience in a cybersecurity operation center.
• Relevant Cybersecurity Certifications such as CISM, CISSP, GCIH, GNFA, CCSK, CRIST will be an added advantage.
• Familiar with Kill Chain methodology, MITRE Attack, NIST Cybersecurity Framework, ISO 27001 etc.
• Experience in handing customer queries , customer satisfaction, retentions and engagement.

To Apply or find out more information on this role, please email us or send in your updated resume to: [email protected]

Shelly Tan Bee Leng (Reg. No. R2199458)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Plan, organize and arrange daily construction activities.

• Supervise the direct workers and to give instruction to the sub-contractors.

• Coordinate with land surveyors and sub-contractors on all setting out works.

• Liaise with QP(S) representative regarding standard of workmanship. To check if the works are carried out strictly in compliance with the contract specifications and requirements for the purpose of general quality control.

• Liaise with QP(S) representative for inspection of site works.

• Organize and supervise house-keeping and safety implementation.

• Control material wastage and unproductive deployment of workers.

• Report daily manpower and machinery to the Project Manager.

• Follow up and ensure environmental, safety and health policy compliance.

• Follow up and implement logistic planning set out by Planning Manager

Requirements

· Diploma/Degree holder in Construction/Building or related discipline.

· Minimum 5 years experience from Contruction background.

· Positive personality and good team player.

· Meticulous and responsible.

. Able to multi task and work in tight schedules

As part of the Infrastructure Information Development & Digitalisation Division that drives LTA’s strategic initiative toward a digital organisation via digitalization of all infrastructure development projects. This division develop strategies and programmes to drive the digital transformation to shift mindset of internal and interfacing stakeholders within the infrastructure industry through adoption of BIM processes and work within the digital environment.

You will be involved in the implementation of a holistic data eco-system to support the Infrastructure development digitalisation to house Confidential Cloud-eligible classification and Restricted data. You will have to ensure the digital environment supports digital engineering project delivery and complies with the ISO 19650 information management processes. You have to drive and oversee the information management data standards development, governance and administration of the data environment, including project information amalgamation with GIS implementation.

Responsibilities:
- Work with internal groups to identify the respective BIM requirements for Road or Rail, green / brown field / renewal projects and to align with LTA’s overall digitalisation strategy developed.
- Plan and organize engagement strategy and programmes to permeate BIM and digitalisation efforts within the organisation and industry. This will include being actively involved in change management efforts to promote and shape adoption on BIM processes, ISO19650 standards, Inter-operability, LTA’s taxonomy, InSIGHT digital ecosystem.
- Horizontal scanning and keep abreast of the technology, tools and applications that could potentially improve the organisation’s project delivery productivity or manpower efficiency.
- There will also be opportunities to lead and facilitate prototype studies on these new technology implementations through prototyping or Proof of Concept etc.
- Involve in process re-engineering to develop, review, update and maintain new digital process that would leverage on LTA’s InSIGHT platform to improve project management information management, and model geometry & model content information checks application.
- Includes administration support for the division.

Requirements:
• Tertiary qualification in relevant engineering discipline, such as Civil & Structure / Electrical / Mechanical Engineering, Construction Management, or related engineering qualification.
• Preferably, Certification in any tier of Digital Delivery Management (DDM)
• At least 3 years of experience in construction, manufacturing or technology related industry
• Preferably with experience in Digital Engineering processes (e.g. VDC) and knowledge in delivering building and infrastructure projects
• Preferably with experience in delivering infrastructure projects and familiar with the delivery processes in the capacity of a project team, consultant or contractor.
• Knowledgeable in BIM practices, Standards, ISO19650, IFC4.X, Uniclass and COBie
• Good interpersonal skills with good presentation, communication and written skills.
• Highly adaptable team player who can work independently and multi-task in a fast-paced environment; self-motivated to achieve work excellence
• Would be advantageous if the candidate is a trained facilitator

Audit Team

Our audit team supports businesses in this important compliance measure that builds transparency and a complete picture of your financial position and regulatory obligations. Using a global audit approach and methodology across all Grant Thornton firms, our team brings consistent, high quality audit services to companies across the globe.

Our audit team’s flat hierarchy and culture of teamwork brings about an openness where team members of any level can raise their ideas and concerns to leaders and career coaches. As our clients are companies that span across a vast range of industries, our team members gain valuable exposure to industries that they are interested in.

In addition to career coaching, the firm encourages our people to learn continually and pursue their professional qualifications. Through sponsored tuition fees, study leave, and the support of colleagues, our people are able to take the next step in a fulfilling career.

The role

The Funds Audit Manager - Audit is responsible for managing and leading audit engagements for a diverse portfolio of clients, particularly in the funds sector. The role involves strategic planning, review and oversight of audit projects, ensuring compliance with regulatory requirements and delivering high-quality audit services. The role requires strong leadership and team management skills, the ability to build and maintain client relationships, and a commitment to providing value-added insights and solutions. The role also includes contributing to the growth and development of the audit practice through business development activities and staying abreast of industry trends and regulatory changes.

Responsibilities

• Lead and manage audit engagements, particularly in the funds sector, ensuring adherence to timelines and budgets.
• Develop and implement audit strategies tailored to client requirements.
• Supervise, train, and mentor junior audit staff, providing technical guidance and support.
• Review and approve audit plans, workpapers, and reports to ensure accuracy and compliance with professional standards.
• Maintain up-to-date knowledge of regulatory changes and industry trends.
• Build and maintain strong client relationships, acting as the main point of contact and providing proactive advice and solutions.
• Ensure timely delivery of audit reports and financial statements.
• Collaborate with other departments to provide comprehensive services to clients.
• Manage client billing and ensure adherence to budget and timelines.
• Monitor industry trends and changes in regulations, adapting audit practices accordingly.

Qualifications and skills

• Bachelor’s degree in Accounting, Finance, or related field.
• CPA or equivalent professional certification.
• For Manager at least 6 years of audit experience, with at least 2 years in a supervisory role.
• Extensive experience in auditing funds, including mutual funds, hedge funds, and private equity.
• Strong knowledge of accounting standards and regulations (e.g., IFRS, GAAP, MAS).
• Excellent leadership, communication, and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Ability to manage multiple engagements and deadlines.
• Detail-oriented with a commitment to delivering high-quality work.
• Strong client service orientation.
• Ability to work effectively both independently and as part of a team

• Oversight of all operation in company, reporting directly to Director
• Make critical decisions relating to the ground management of operational assignments and manpower deployment matters.
• Train and supervise operations team to ensure compliance to established procedures and SOP.
• Support and assist project executives in commercial / contractual negotiations with professional consultants and Clients in the process of executing construction contracts;
• Monitor the implementation of commercial policies and procedures within Singapore region ensuring legal compliance;
• Provide commercial, contractual and legal support to tenders teams;
• Acts as a representative of the company on Supervisory Boards of Joint Ventures exercising executive control of Project Management Teams;
• Review the reports on the status of projects indicating current status with regards to financial situation and provide guidance and recommendations for improvement;
• Compilation and presentation of claims management strategies;
• Advise on dispute avoidance and dispute resolution strategies;

☑ Main Con Builder

☑ East – Payar Lebar Square Office Tower

☑ $ 5000 - $ 5500 + High Variable Bonus

☑ 5 Days 9:00am – 6:00pm

☑ MNC Good Benefits & Career Prospect

Job Description

• Oversee full spectrum of HR & admin operations.
• Develop and implement HR strategies aligned with company goals.
• Manage recruitment, onboarding, and employee relations.
• Handle work pass applications and payroll processes.
• Ensure compliance with labor laws and safety standards.
• Oversee office administration, facilities, and vendor management.

Requirement:

• Bachelor’s degree in HR, Business Admin, or related field.
• Minimum 3-5 years of HR experience, with at least 2 years in a managerial role.
• Strong knowledge of labor laws and HR best practices.
• Experience in work pass applications and office admin.
• Experience in the construction industry is preferred.

Interested applicants are welcome to apply online with updated Resume/CV via Apply Now button

Only shortlisted candidate will be notified

Yvette, Kam Soo Leng

Registration: R22107492

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

This position involves managing and developing end-to-end logistics solutions, improving efficiency, and supporting business growth. Here's an overview of the typical job description for this role:

• Develop and implement logistics strategies to meet business needs, ensuring cost-effective and efficient operations.
• Collaborate with internal teams and stakeholders to create innovative logistics solutions that align with customer requirements and business objectives.
• nsure compliance with local regulations, safety standards, and environmental policies.
• Track and analyze key performance indicators (KPIs) related to logistics operations, such as delivery accuracy, lead times, and cost-efficiency.
• Reporting metrics and analyzing data to identify issues and opportunities for improvement

Responsibilities:

• Oversee the construction by proving on site management and quality control to ensure project meet deadline
• Control of manpower & resources to execute site works within time & costs
• Solving technical issue on site
• Liaising with government agencies, coordinating with subcontractors, clients, consultants
• Provide regular performance status update to the management

Requirements:

• Degree in Civil Engineering (recognized PE board or Commissioner of Building Control for RE registration).
• Min 5 years of relevant working experience in civil engineering and road works
• Class 3 driving license
• Able to work Independently
• Familiar with road work construction field
• Attractive Remuneration Package
• Only Singaporean may apply

Please state the following in your resume.
(i) Current and expected salary
(ii) Reason of leaving (Past and present employment)
(iii) Notice period
(iv) Contact details

We regret only short-listed candidate shall be contacted

Job Description

Manage overall operations and is responsible for the effective and successful management of labor, productivity, quality control, and safety measures as established and set for the Operations Department. Ensure safe and efficient operations. Serve as a company representative on regulatory issues. Enhance the operational procedure, systems, and principles in the areas of information flow and management, business processes, enhanced management reporting, and look for opportunities to expand systems. Carry out supervisory responsibilities in accordance with the company's policies and applicable laws.

Responsibilities may include interviewing, selection, and hiring; training new and existing employees; planning, assigning, and directing work; authoring and discussing with employees performance appraisals; addressing employee performance and corrective action plans; and employee motivation and rewards. Organizing the budget of the company in collaboration with the director.

Requires working experience in the F&B sector for more than 5 years in the field or in a related area. Familiar with a variety of the field's concepts, practices, and procedures. Rely on extensive experience and judgment to plan and accomplish goals. Perform a variety of tasks. Lead and direct the work of others. A wide degree of creativity and latitude is expected. Typically reports to top management. Directly manages and directs Operational staff.

Experience: 10+ Years

Role: Application/Tech Delivery Manager

Key Domain/ Technical Skills:

· Mainframe

· COBOL

· CICS-COBOL

· Credit Card Knowledge preferably Cardlink

· Managing Skills

Key Responsibilities:

· Responsible for end-to-end software development and support. This includes pre-project initiation, impact analysis, functional specifications to development, implementation, testing and support.

· Responsible for the understanding and contributing to the technical solution from design through to code level.

· Partner with business stakeholders to understand business requirements and provide consultation on solution and technology.

· Manage or lead a team of Analyst and developers to implement solution that meet business requirements and are in alignment with organization's business objectives.

· Manage the application setup and deployment components.

· Manage development issues and escalations.

· Work with vendor to ensure product deliveries are timely and good quality.

· Manage budget coming from different projects.

· Hands on manager to guide team on functional and technical issues. Have the capability to develop COBOL (or CICS-COBOL) programs according to functional & technical specifications.

· Write program specifications and documentation / flowcharts

· Perform unit and system integration testing

· Support user acceptance testing

· Ensure project documentation is done up in accordance to bank standards

· Upkeep of system to ensure compliant of payment associations’ mandates.

Key Requirements:

Technical Skills & Experience

• At least 12 years of experience in application development and maintenance with full software development life cycle experience
• Hands-on experience on cards application domain on a mainframe platform.
• Significant domain knowledge in Cards and Payments.
• Strong delivery and project management experience in implementing large scale, highly available applications for the financial services/banking sector
• Good interpersonal and communication skills
• Proven results-oriented person with a focus on delivery
• Highly effective communicating with technical stakeholders, proficient communicating with non-technical stakeholders
• Good problem solving, analytical, synthesis, system thinking and solutioning skills
• Experience in leading Cards Compliance delivery

Competencies

• Fast Learner, enjoy analytical work with attention to details and proactive in providing solutions
• Works on short terms strategies, organizes and plans to achieve balanced outcomes through sound judgement and analysis of situations
• Focus on collective/ team work by utilizing diverse talents and personalities in a constructive manner
• Manages day to day risk and delivers quality work in an effective / optimal manner
• Able to identify the team and individual’s strengths and development areas and steer/enable their growth and development in the right direction

Education

• Degree in Computer Science or related discipline

Primary Contacts

• Group Function Users (Cards)
• Technology & Operations Partners
• Other Technology and Infrastructure Teams within Bank
• Product Vendors
• Development Team

Job Description & Requirements

· Support Construction Project Manager on subcontractors sourcing,issuing, work scope clarification, sub-contractors evaluation & selection, cost negotiation and PO issuance.

· Clarification & confirmation of work scope.

· Coordinating and liaising with selected subcontractors to ensure they are in line with company planning and execution. To discuss and clarify the detail of scope of work, execution plan, issue resolution and technical issue resolution.

· Coordinating with all engineering disciplines to ensure design, cost and client’s requirement can be achieved.

· Handling of issued drawings to ensure latest drawings to be applied.

· Working closely with scheduler, subcontractors and clients to plan ahead and schedule critical work paths in order to avoid delays or obstructions on mechanical completion.

· Day to day management of the site, including supervising and monitoring the work progress, site labour force and any work of subcontractors.

· Overseeing quality control and health and safety matters on site.

· Identify and resolve all technical issues in Construction process.

· Need to provide technical solutions to the issues and should groom supervisors to next level.

· Liaising with any vendors, consultant, supervisors, subcontractors and the general workforce involved in the project.

· Assist Construction Manager to monitor and manage the overall construction cost, including subcontractors’ progress billing, construction expenses and cost of variation order.

· Prepare and submit the weekly and monthly progress/construction reports to management.

Main Responsibilities

Report to the Restaurant Manager. To support and assist the Restaurant Manager to achieve optimal business performance of their restaurant, as well as maintaining high standards of food, service, health and safety. And, to assist in the management of the restaurant, deputising in the absence of the Managers.

Assist in achieving optimal business performance of the restaurant

Assist in analysing and planning restaurant sales levels and profitability

Assist in preparing reports at the end of the shift/week, including staff control, food & cash control and sales

Assist in creating and executing plans for department sales, profit and staff development

Assist in monitoring labour and F & B costing matters including inventory control and conducting bi-monthly stock take

Assist in planning and coordinating menus

Assist in managing filing system and read company emails

Assist in handling disciplinary issues, conducting Annual review and confirmation of staff

Provide effective leadership to the food and beverage team to ensure targets are met

Constantly review, evaluate operations/procedures and suggest improvements to the management

Coordinate the entire operation of the restaurant during scheduled shifts

Respond to customer complaints. Ensure positive customer service in all areas, taking any and all appropriate actions to turn dissatisfied customers into return customers

Ensure that all employees adhere to the company's uniform standards

Meet and greet customers and organise table reservations

Advise customers on menu and beverage choice

Conduct orientation and training & coach new trainees

Plan staff duty roster and cleaning duties

Update GRN and perform e-Procurement

Handle cashiering duties, daily sales collection, cashiers float and petty cash claims and control

Perform banking duties

Collect e-feedback from customers using IPad

Upsell desserts to customers

Upsell promotion and PGR membership

Maintain high standards of quality control, hygiene, and health and safety

Ensure the strict compliance by all service and kitchen staff to company’s standard operating procedures

Any other appropriate duties and responsibilities as assigned

Red Hat's South East Asia Technical Account Management Team is looking for an experienced, enterprise-level engineer to join us as a Senior Technical Account Manager in Singapore. In this role, you will serve as a trusted advisor who will work with our key strategic accounts to provide practical technical and architectural guidance for the Platform (RHEL) and Ansible. You will provide personalized, attentive, proactive support and mentorship to assigned strategic enterprise customers. You will establish high-value relationships with key stakeholders to understand their environment, including IT infrastructure, internal processes, and business requirements. You will share technical best practices and serve as a point of contact for any major incidents, managing customer expectations and communications leading to resolution of such incidents.

As a Senior Technical Account Manager, you will work closely with our Engineering, Products and Technologies, Product Management, and Global Support teams to debug, test, and resolve issues. You'll need to be able to work as part of a team, enjoy working hard, and be professional and dedicated to meeting and exceeding expectations and building relationships. You'll also need to have excellent collaboration skills and ability to learn new technologies quickly and use their time efficiently.

What You Will Do

• Manage and grow customer relationships by delivering attentive, relationship-based support
• Perform technical reviews and share knowledge to identify and prevent issues
• Gain an understanding of customers’ technical infrastructures and environments, hardware, and offerings
• Create customer engagement plans and keep the documentation on customer environments updated
• Support enterprise customers implementing automated and containerized cloud application platform solutions
• Perform initial or secondary investigations and respond to online and phone support requests
• Partner closely with Red Hat's engineering, product management, and technical support teams to debug, test, and resolve
• Regularly contribute to the Red Hat knowledge base and share best practices with peers and colleagues
• Participate in internal projects and initiatives and serve as a subject matter expert and mentor for specific technical or process areas
• Deliver key portfolio updates and help our customers successfully implement upgrades
• Manage customer use cases and maintain clear and concise case documentation
• Engage with Red Hat's solutions engineering teams to help develop solutions patterns based on customer engagements as well as personal experience that will guide platform adoption
• Engage with Red Hat's field teams, customers, and partners to ensure a positive cloud technology experience and a successful outcome resulting in long-term enterprise success
• Communicate how specific Red Hat’s cloud solutions and our cloud roadmap align with customer use cases
• Travel, as necessary, to visit customers and attend events within the region, following Red Hat’s COVID-19 guidelines

What You Will Bring

• 5+ years of experience working in a customer support, development, engineering, or quality assurance (QA) organization
• Ability to manage and grow existing enterprise customer relationships by delivering proactive, relationship-based support
• Outstanding written and verbal communication skills; ability to convey complex information to customers clearly and concisely
• Competent comprehension of enterprise architecture and strategic business drivers
• Ability to manage multiple issues and projects with a focus on detail
• Experience with or working knowledge of Red Hat Enterprise Linux (RHEL), Docker, Kubernetes, Ansible
• Aptitude to learn new technologies quickly, including topics like container orchestration, container registries, container build strategies, and microservices on container platforms

The Following Are Considered a Plus

• Experience with system management, cloud, or server virtualization
• Bachelor's degree in a technology-related discipline, preferably computer science or engineering
• Red Hat Certified Engineer (RHCE) certification
• Prior experience working in a technical leadership or mentorship role
• Experience with training and presentation delivery
• Expertise with enterprise cloud solutions like Platform-as-a-Service (Red Hat OpenShift), containers, Kubernetes, and IT automation
• Experience working in DevOps environments
• Software engineering background; experience with RPM-based Linux and Java technologies Experience deploying applications in cloud environments
• Experience developing containerized applications
• Good understanding of continuous integration (CI) and continuous delivery (CD) concepts

Job Description & Requirements

Reporting to the Area/Operations Manager, you are responsible for the business performance of the restaurant, as well as maintaining high standards of food, service, and health and safety.

• Take responsibility for the business performance of the restaurant
• Plan and analyse restaurant sales levels and profitability
• Prepare reports at the end of the shift/week
• Create and execute plans for staff development
• Accountable for labour and F&B costing matters, including inventory control and conducting bi-monthly stock
• Handle staff disciplinary issues, conducting performance reviews and confirmation of staff
• Provide effective leadership to the F&B team to ensure targets are met
• Constantly review, evaluate operations/procedures and suggest improvements to the management
• Coordinate the entire operations of the restaurant during scheduled shifts
• Perform banking duties
• Maintain high standards of quality control, hygiene, and health and safety
• Ensure strict compliance by all service and kitchen staff to Company’s standard operating procedures
• Any other appropriate duties and responsibilities as assigned

Requirements:

• Min. 5 years of relevant experience with 3 years in a managerial capacity in established hotpot-concept restaurants
• Have good product knowledge on food items
• F&B cost/inventory management skills would be an added advantage
• Basic PC-literacy
• Strong command of both Mandarin & English in order to communicate and introduce menu items to customers
• Excellent organizational skills , interpersonal & communication skills
• Strong public relations skills
• Ability to thrive in a challenging environment
• Strong leader & team player
• Capable of delivering profits, costs control and building of customer loyalty

The Opportunity

The Customer Success Manager (CSM) for SEA DX Accounts is accountable for Adobe’s largest and most complex Customer Experience Cloud relationships. The mission of this team is to be relentless in ensuring customer satisfaction. To build strong partnerships, have a clear understanding of business goals and ultimately ensure our customers see value from their investment with Adobe.

The Senior CSM is responsible for bringing the best of Adobe’s unique capabilities, best practices and digital transformation experience to our customers’ business objectives. In this role, you be cultivating strong relationships across customer executives and senior level decision makers and developing a deep understanding of their unique business needs, use cases and objectives. You will be responsible for driving adoption & mapping value realized to Adobe solutions- aligning with multiple stakeholders, advising on change management, and risk mitigation with the goal of enabling customers to maximize value from their Adobe investment and achieve their business objectives.

As a Senior Customer Success Manager for Thailand DX Accounts you will drive a robust Customer Success charter across your accounts which includes:

• Accountability for customer’s overall success with Adobe: adoption growth of Adobe platform, long term customer health, and Value Realized with the platform whilst maintaining a long term partnership.
• Driving mutual understanding of Adobe’s unique and groundbreaking “experience business” capabilities and promote how those capabilities create long-term value for the customer across various customer business units & organizations
• Improving solution adoption by providing insights on standard methodologies, solution usage maturity, benchmarking, and identifying and resolving obstacles.
• Maintaining regular and appropriate communication and governance with both internal and external executive teams to ensure alignment and visibility, inclusive of regular business reviews
• Identifying customer risk and collaborating with the extended Adobe team to develop and complete "get well" plans.
• Encouraging customer advocacy and improving innovation by incorporating standard methodologies and improving processes in the Adobe ecosystem.
• Orchestrating the breadth of Adobe resources to delight the customer in their experience (Delivery/Consulting, Renewals, Adobe Experts, Customer Care, Customer Success Managers, Product Teams, etc.)

The Customer Success Manager should excel in:

Customer Leadership

• Proactively assess the interactions with our top customers (product performance, depth and breadth of usage, support experience) and ensure the feedback is gathered and conveyed internally to enable ongoing improvement of Adobe products and services.
• Develop positive relationships with our key collaborators to ensure alignment with executives and provide valuable insights to support the team in developing and implementing improvement strategies.

Execution for Results

• Partner with sales management team to align on vertical objectives and achieve and exceed retention, growth and satisfaction targets. Ensure team is achieving CSM objectives and crafting high-quality work, including Strategic Business Reviews, Customer Success Plans, and Dashboards.

Expertise & Thought Leadership

• Drive thought leadership & grow as a leader in one of the most exciting and dynamic technology fields today.
• Promote innovative thinking and standard methodologies, both within the company and in the industry, regarding business transformation.

Executive Presence and Influence

• Engage broadly across the Customer and Adobe organizations from management through to C-Level/Influencer as required

Scale & Continuous Improvement

• Deliver innovative, repeatable, measurable Customer Success programs.
• Implement a process for continuous improvement, driven by user and customer insights, feedback, and industry research.

What you need to succeed:

• Bachelors Degree or equivalent required and a Masters Degree is a plus
• 9+ years of experience in customer success, relationship management or management consulting organization with demonstrated, quantifiable experience delivering on significant business value
• Strong executive presence, including ability to effectively partner with and influence client executives and be a credible and effective C-level advisor
• Creative problem-solving skills, including the ability to understand the impact and intersection of people, process and technical changes and to articulate high-level solutions to address business problems
• Proven organizational, prioritization skills and an ability to work in a highly matrixed environment
• Outstanding executive-level interpersonal and written communication skills, with the ability to effectively navigate difficult conversations and mediate to healthy outcomes
• Strong familiarity with Adobe products, capabilities, and efficient use cases.
• High degree of intellectual curiosity and ability absorb new concepts quickly
• High level of energy and personal drive
• Willingness to travel up to 25% of the time
• Experience managing large enterprise accounts over a minimum of $500k USD annually within Financial Services, Telco’s, Airlines in SEA market. Also have handled over 5 accounts simultaneously.
• Lead multi product solution adoption strategy & value realization of a Martech platform.
• Fluency in Thai is essential to communicate with Thai-speaking clients/customers/partners

JOB RESPONSIBILITIES

• Responsible for creating detailed budgets and financial forecasts, you analyze the historical data and market trends to predict the company’s financial performance
• Responsible for conducting in-depth financial analysis to identify trends, variances and opportunities for cost savings or revenue enhancements. This includes scrutinizing financial statements, key performance indicators (KPIs) and other financial metrics
• Prepare comprehensive financial reports for senior management and stakeholders. These reports will include variance analysis, financial modelling and scenario planning
• Monitor financial performance against budgets and forecasts, identifying any deviations and suggesting corrective actions
• Work closely with other departments such as operations, sales and marketing to gather relevant data and ensure alignment with the overall financial strategy
• Serve as an advisor to business unit leaders, providing financial insights and recommendations to support strategic and operational decisions
• Help business units address financial challenges by providing data-driven solutions and recommendations. This may involve cost management, revenue enhancement or process improvements
• Compare the Company’s performance metrics against industry standards or competitors to identify areas for improvement
• Evaluate financial implications of business decisions by comparing costs and benefits associated with different options
• Combine financial data with operational data to create holistic view of the business, enabling more informed strategic decisions

REQUIREMENTS

• Minimum Bachelor Degree in Finance, Accounting, Economics or related field
• At least 3 years of experience working in the heavy industry sector
• At least 5 years of experience in Finance Business Partnering or Financial Planning & Analysis (FP&A)
• Advanced proficiency in financial modelling and forecasting techniques
• Prior work experience in data analytics/data analysis would be preferred
• Strong interpersonal skills with good track record of stakeholder engagement across different levels
• Excellent communication and presentation skills with the ability to explain financial concepts to non-financial stakeholders
• Proficient in financial software tools e.g. SAP, Hyperion, Excel etc.
• Strong business acumen and critical thinking skills
• Detail-oriented and hand-on capability
• Independent, resourceful and adaptable team player who enjoys working in a fast-paced and dynamic work environment

Job Summary: The Digital Product Manager is a key role responsible for the strategy, development, and management of digital products or services. This position plays a central role in defining the product vision, leading cross-functional teams, and ensuring that digital products meet user needs, business objectives, and market demands.

Key Responsibilities:

1. Product Strategy:Develop and communicate a clear product vision and strategy that aligns with the organization's overall goals.
   Define product goals, key performance indicators (KPIs), and success metrics.
   
2. Market Research:Conduct market research to understand customer needs, competitive landscapes, and emerging industry trends.
   Use insights to inform product development and enhancement decisions.
   
3. Product Roadmap:Create and manage a product roadmap outlining the short-term and long-term development plans.
   Prioritize features and enhancements based on customer feedback, business value, and market dynamics.
   
4. Requirement Gathering:Collaborate with stakeholders, customers, and cross-functional teams to gather and document detailed product requirements.
   Create clear product specifications, user stories, and acceptance criteria.
   
5. Agile Development:Work closely with development teams, following agile methodologies, to oversee the product development process.
   Ensure that the product is developed on time, within scope, and meets quality standards.
   
6. User Experience (UX) and Design:Collaborate with UX/UI designers to create user-friendly and visually appealing product interfaces.
   Validate design decisions based on user feedback and usability testing.
   
7. Testing and Quality Assurance:Oversee the testing and quality assurance processes to ensure the product meets defined requirements and quality standards.
   Address and prioritize issues and defects.
   
8. Product Launch:Plan and execute product launches, coordinating marketing, sales, and support efforts.
   Monitor product performance and gather user feedback after launch.
   
9. Performance Analysis:Analyze product performance and user feedback to make data-driven decisions for product improvements.
   Continuously monitor KPIs and adapt the product strategy as necessary.
   
10. Stakeholder Communication:Maintain effective communication with stakeholders, including executive management, development teams, marketing, and sales.
    Provide regular updates on product progress and outcomes.
    

Requirements:

1. Education: A bachelor's degree in business, marketing, computer science, or a related field is typically required. An MBA or relevant certifications (e.g., Certified Scrum Product Owner) may be preferred.
2. Experience: A minimum of 3-5 years of digital product management experience, with a proven track record of successful product launches and improvements, is typically required.
3. Market Knowledge: Strong understanding of the digital market, target audience, and industry trends.
4. Technical Knowledge: Familiarity with technology, development processes, and digital product management tools (e.g., Jira, Trello).
5. Analytical Skills: Proficiency in data analysis and the ability to make data-driven decisions to optimize the digital product.
6. Communication: Excellent verbal and written communication skills for effective collaboration with cross-functional teams and stakeholders.
7. Problem-Solving: Strong analytical and problem-solving abilities to address digital product challenges and make strategic decisions.
8. Leadership: Effective leadership and project management skills to guide the digital product development process.
9. Customer-Centric: A customer-focused mindset, with a deep understanding of user needs and the ability to advocate for user-centric digital product design.
10. Adaptability: The ability to adapt to changing market conditions and evolving digital product requirements.

The Digital Product Manager is instrumental in driving the success of digital products, from concept to launch and beyond. They are responsible for defining the product strategy, overseeing development, and optimizing performance to meet business objectives and user satisfaction.

Job Description

• Plan, develop and manage bancassurance business portfolio with Bank partner(s).
• Identify and develop retail distribution opportunities with Bank partner(s).
• Develop and deliver digital initiatives and innovations to improve customer experience and to support the growth of consumer segments business.
• Ensures business handled is in line with the Company's underwriting guidelines and service standards.
• Ensure compliance with all laws, regulatory provisions and Company policies as are relevant to the role.

Qualifications

• Tertiary qualification and/or professional insurance qualifications
• Certificate in General Insurance (BCP/PGI) and Cert HI

Job Responsibilities:

• Oversee daily warehouse operations, including inventory control, stock tracking, and ensuring efficient space utilization.
• Develop and enforce standard operating procedures (SOPs) for accurate and efficient inventory management.
• Manage logistics and transportation operations, including coordinating shipments, delivery schedules, and ensuring timely distribution.
• Collaborate with carriers and suppliers to optimize delivery routes and reduce transportation costs.
• Lead and supervise a team of warehouse and logistics staff, including scheduling, training, and performance evaluations.
• Implement and manage process improvements, leveraging technology and data analysis for optimized logistics performance.
• Oversee accurate and timely completion of logistics documentation, such as shipping records, invoices, and compliance reports.

Job Qualification:

• Diploma or higher in Logistics, Supply Chain, or related field.
• 5+ years in warehouse and logistics management, preferably in a high-volume environment.
• Proficient in inventory management systems and logistics software.
• Strong negotiation and vendor management skills.
• Proficiency in Mandarin to effectively communicate with Chinese-speaking clients and counterparts.
• 
  

If you are keen on this exciting opportunity, kindly ‘Apply Now’ or email [email protected]

• Referrals are greatly appreciated*

Andrewina Pang

EA Licence No: 20S0118

EAP Registration No: R21100205

• Only shortlisted candidates will be responded to. If you do not receive a response within 14 days, please accept this as a notification that you have not been shortlisted

A team player to join and support trust relationship managers in daily administration of trust mandates.

· Assist the trust relationship managers in the daily administration of the trust mandates, including but not limiting to

- Processing of the bank account opening documents, credit facilities, insurance transfer/purchase documents

- Processing of distribution requests, including name screening.

- Preparing of trustee and company minutes and resolutions where required

· Updating of records in trust system and upkeeping good accurate records of trust relevant parties information as well as trusts and/or company activities

· Assist and support in trust review preparation (if call for), review of trust deeds, letter of wishes, fees etc if required for BAU processing

· Contribute efforts for ad hoc projects

· Act in accordance with core values (Lasting Value, Integrity, Forward-looking, Respect, Responsibility) of the organization, and demonstrate the highest standards of business and personal conduct.

Requirements:

· Min Degree/Diploma holders

· At least 1-3 years in trust administration

· Team player

· Meticulous and have an eye for details

· Proficiency in Chinese is required as this role requires to deal with internal Chinese stakeholders

Job Scope:

▪ Assists to formulate, implement and review plans for the development of GROs and the community.

▪ Attends monthly meetings of the GROs assigned and takes follow-up actions.

▪ Acts as a catalyst to encourage and assist the GROs to plan and implement community projects.

▪ Provides administrative and logistical support and guidance to the GROs to facilitate eff ective implementation of their activities.

▪ Co-ordinates the recruitment, appointment and reappointment of members of the GROs to ensure a high level of involvement and minority group participation.

▪ Explains government policies, facilitates discussion and channels feedback to appropriate parties to develop and strengthen the GROs as an effective communication channel between the government and the people.

▪ Mobilises residents to participate in national campaigns and projects

▪ Assists to submit progress reports on the GROs, provide feedback and recommend changes and improvements, thereby facilitating communication and co-ordination.

▪ Assists to supervise and guide staff in the Constituency Off ice to ensure optimal utilisation of human resources in achieving constituency and targets.

▪ Initiates marketing / promotion eff orts to develop and promote CC programmes to meet targets set.

▪ Assists Constituency Managers in organising community outreach and projects, including sub-group activities.

▪ Provides information and handles enquiries on CC services to the general public.

▪ Promotes CC membership scheme/activities/courses/events

▪ Meets Service Standards at all times

Other duties include:

Administration

▪ Together with the appointed Finance Coordinator, ensures the proper accounting

and cash management of the GROs.

▪ Monitors the budgetary requirements and expenditure controls of the GROs.

▪ Ensures timely preparation of monthly and yearly statements of accounts of CC-

based committees for the committees’ endorsement.

▪ Ensures the Treasurer of the non CC-based committees carry out timely

preparation, approval and submission as required of monthly and yearly

statements of accounts.

Business Development

▪ Reviews and evaluates the relevance of all CC courses in meeting the recreational, social and educational needs of the residents. Submits evaluation reports and findings to committees on a regular basis.

▪ Plans and designs marketing strategies to develop and promote CC courses.

▪ Identifi es and builds positive working relationships with external parties to promote interesting and novel courses and programmes at the CC.

▪ Provides supervision and guidance to the Constituency Support Officers to facilitate effective implementation of their courses and the day -to-day operations at the counter.

▪ Supervises Constituency Support Off icers in handling feedback, complaints and enquiries of public professionally.

▪ Supervises and guides the staff in administering the Community Centre/Club Management System to maintain the membership/facilities and courses data.

Operations

▪ Coordinates with Facility Manager/Facility Executive from Logistic Works Division to work with Managing Agent (MA) to upkeep the facility of the CC.

▪ Oversees the maintenance, security and housekeeping (cleaning, pest control and horticulture services) of CC.

▪ Coordinates among the CC Management Committee, Co-users of CC, MA and HQ for all works and services carry out in the CC building.

▪ Ensures service standards are met.

▪ Conduct inspections daily to ensure that the CC is clean and feedback on the defects of CCs at regular intervals to ensure established standards are met.

▪ Follow up on replies, reminders, and queries on MA/maintenance matters, which are outstanding and requiring actions/confi rmation.

▪ Performs any other matters related to the housekeeping, security, and maintenance of CCs.

▪ Attends regular meeting to ensure MA’s service standards are met.

Working Arrangement:

Location: Tampines

Contract Duration: Immediate – 17 May 2025

Working Hours:

5 Day (flexible; 3AM & 2PM) work week (4 weekdays 1 weekend)

AM: 9am – 6pm

PM: 1pm to 10pm

Salary: $2,800 - $3,300

Job Requirements:

1) Takes an interest in own and others’ growth and development, encouraging change and lifelong learning

2) Is a positive source of energy and encouragement for the team

3) Gives helpful feedback and acknowledgement

EA License No.: 96C4864

Reg. No.: R22110485

Job Scope:

- Handle full set of accounts and ensure timely closing

- Provide management reports monthly & yearly & Audit Schedule to Finance Manager

- Handle Costing Reports of all outlets monthly and other reports if requested

- Ensure inter-company transactions tally among multi-companies

- Prepare/Review quarterly GST submission

- Ensure all filing is done in a timely and accurate manner

- Making sure compliance with all legislative tax & financial reporting policies and requirements

- Perform any other duties as assigned by the management

- Liaise with external auditor

Requirements:

- Minimum Diploma in accountancy

- At least 4 years of handling full set account’s working experience, preferably F&B

- Software skills: Advanced MS Excel, word & Million software preferably

- Positive working attitude