Responsibilities:

We are looking for compliance personnel to assist in enhancing the compliance risk framework of the company. The candidate will help to manage and execute the compliance programs, provide policy guidance and to carry out compliance training for the company’s diversified investment business groups. Depending on the candidate’s experience, duties will include the following:

• Conduct compliance reviews and monitoring/surveillance across the company’s business activities;

• Develop risk-based compliance programs to facilitate the execution of compliance reviews and monitoring;

• Advise the business units in meeting regulatory requirements through implementing appropriate compliance risk policies, assisting with the design and implementation of risk and compliance management initiatives, and enhancing and improving internal processes and procedures;

• Review the completed risk and compliance assessment returns from each area of the business, identifying trends and areas of concern and working with the business units to reduce any unacceptable exposures to regulatory risk;

• Provide compliance training and support through issuing of internal compliance updates, training modules and compliance guidelines

Requirements:

• Minimum 3-5 years’ relevant experience in compliance, audit or risk management in the securities, financial advisory or fund management industry

• Should have knowledge of key applicable regulations in Singapore such as the Securities & Futures Act, Financial Advisers Act, MAS Notices and Guidelines, AML/CFT regulations

• Excellent writing and communication skills

• Good interpersonal, influencing and networking skills

• Team player

Roles & Responsibilities

May assigned to work night shift

Provide daily, weekly and monthly reports on operational results

Create and implement Standards and hold people accountable

Oversee business

Able to multi-task and perform timely reporting

Independent & fast learner

Excellent interpersonal, communication & negotiation skills

Resolves issues and disputes

1. Responsible for company compliance, office affairs and WPOL, EPOL work pass system, and full set HR for all the Foreigners Pass Applications.

2. Provides administrative support for the Managing Director.

3. Prepare Employment Contract/ Payrolls/handle worker matter.

4. Remind the Managing Director of important tasks and deadlines.

5. Perform ad-hoc duties when required by the Managing Director.

6. Assist in Chinese clients’ PPT/ Proposals and be fluent in English and Mandarin for all the relevant documents, projects, contract.

7. Prepare Project Claims at the month end.

8. Basic Payrolls/Basic Account.

9. All Site Matters, Project, and Managing full set HR matters & Daily matters as instructions from the Management Team.

1. Responsible for company compliance, office affairs and WPOL, EPOL work pass system, and full set HR for all the Foreigners Pass Applications.

2. Provides administrative support for the Managing Director.

3. Prepare Employment Contract/ Payrolls/handle worker matter.

4. Remind the Managing Director of important tasks and deadlines.

5. Perform ad-hoc duties when required by the Managing Director.

6. Assist in Chinese clients’ PPT/ Proposals and be fluent in English and Mandarin for all the relevant documents, projects, contract.

7. Prepare Project Claims at the month end.

8. Basic Payrolls/Basic Account.

9. All Site Matters, Project, and Managing full set HR matters & Daily matters as instructions from the Management Team.

Our client, a prominent Global Conglomerate within the FMCG industry is looking for an experienced Assistant Manager/Manager in Procurement to lead strategic initiatives across their Indirect categories in the Region. This is a key leadership position, you will be responsible for managing end to end strategic procurement functionality in driving cost savings opportunity that helps create long term value with key suppliers in the region.

Additional Responsibilities:

Policy & Compliance

• Ensure adherence to Procurement policies and guidelines at the local level, aligning with regional and global directives.
• Collaborate closely with the Finance and Compliance departments to monitor Procure-to-Pay process compliance with corporate standards.
• Conduct training and communication sessions to educate stakeholders on the proper procurement process for brand teams and department requestors.

Strategic Sourcing & Negotiation

• Collaborate with stakeholders and budget owners to support sourcing projects across major categories such as retail store fit-outs, marketing events, PR services, visual merchandising, IT, logistics, and more.
• Lead significant sourcing projects from RFP/tender to delivery, including supplier sourcing, pre-qualification, evaluation, and award processes.
• Identify opportunities to enhance efficiency, synergy, and drive cost savings and added value for the business.
• Support and coordinate regional and global procurement initiatives and projects.

Sustainable Procurement

• Regularly optimize the supplier panel through performance reviews and stakeholder feedback.
• Manage daily business relationships with local suppliers, continuously evaluating and improving vendor performance.
• Conduct annual supplier evaluations and CSR audits.
• Integrate sustainability into all projects and provide support for group/region ESG initiatives.
• Management Reporting
• Oversee quarterly procurement reporting, including dashboards, spend analysis, and procurement project updates.
• Consistently update and communicate procurement initiatives to the local senior management team.

Qualifications

• 5-8 years of professional experience, with at least 4-5 years in procurement roles.
• Strong understanding of procurement processes, with experience in managing indirect categories and/or working in the luxury industry a plus.
• Excellent communication and project management skills, with the ability to effectively manage stakeholders across the Region.
• This includes strong presentation and negotiation abilities to drive initiatives and achieve results.
• Proactive, with the ability to handle multiple tasks simultaneously and meet deadlines.
• Positive attitude, eager to learn.
• Team player with a strong collaborative spirit.

Anyone interested in the above opportunity, do reach out to myself at [email protected] for a confidential discussion.

EA Licence No: 11C5502 | R23116117

Provide event consultancy, overall project and stakeholders’ management including event planning, management and execution to ensure clients’ satisfaction and continued business. Lead and guide assigned project team members to ensure seamless delivery of assigned projects/events.

Key Responsibilities:

Event consultancy

• Provide sound event advice and solutions to stakeholders base on experience
• Offer measured recommendations relevant to the needs of the project and/or clients

Overall project management

• Source, evaluate, negotiate and manage third party vendors and/or venues
• Manage the registration process to create a streamlined experience for invitees, including flights and hotel bookings
• Attend and facilitate (as appropriate) all regular progress update meetings
• Provide speakers liaison and management
• Manage F&B and dietary requirements and setup
• Manage event collateral design and production
• Responsible for successful delivery of the event, ensure smooth communication with partners, vendors and stakeholders
• Management of stakeholders and assigned team members, including overall resource planning of roles and responsibilities pre-event and onsite
• Budget and timeline management and updates

Internal project team management

• Resource planning and assignment
• Clear designation and briefing to assigned project team members on their roles and responsibilities
• Lead and provide clear guidance to the assigned project team members

Dynamic Adaptation:

• Ability to handle multiple projects and tasks
• Digital/ Hybrid event co-ordination and management
• Draw up standard SOPs and SOWs for the delivery of virtual and/or hybrid events

Qualification:

• General University Degree

Knowledge & Experience:

• Graduates and/or with at least 2-3 years’ of work or event management experience

Personal Attributes:

• Meticulous
• Good interpersonal and communication skills
• Good team player
• Adaptable and can react to changes readily
• Able to work independently
• Driven, confident and well-groomed

• Sells health, beauty products and services.
• Can speak Chinese and English.
• Conscientious, can work under pressure.
• candidate who possesses the passion and drive to succeed. With an exclusive array of state of the art aesthetics technology and award winning products, the potential candidate will learn, grow vastly and experience way beyond anywhere else can offer.

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.

• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.

• Health and safety of the workforce.

• Carrying out and attaining the mission and the goals of the business unit managed.

• Development of a superior workforce.

• Development of the department.

• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.

• Personal ongoing self-development and personal growth as an employee.

• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.

• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.

• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.

• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.

• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.

• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.

• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.

• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..

• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.

• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.

• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.

• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.

• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.

• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.

• Knowledge of the functions, operation, and mission of the specific department.

• Better than average written and spoken communication skills.

• Outstanding interpersonal relationship building and employee coaching and development skills.

• Management experience in a team-oriented workplace preferred.

• Demonstrated ability to lead and develop a department and department staff members.

• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.

• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.

• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..

• Evidence of the ability to practice a high level of confidentiality.

• Excellent organizational management skills.

Job Description & Requirements

We are looking for a F&B Manager for our restaurant who is responsible in managing all operations. The successful candidate will forecast, plan, and manage all F&B orders, staff, and finance. The goal is to maximize sales and revenue through customer satisfaction and employee engagement.

Description:

Oversee the daily operations of the dessert shop, ensuring smooth and efficient operations.

Supervise team members to ensure that all tasks assigned are according to expectations

Develop and implement operational policies and procedures to enhance productivity and customer satisfaction.

Ensure compliance with all health and safety regulations, including food safety standards and cleanliness protocols.

Identify opportunities to increase sales and drive revenue

Develop and implement promotional campaigns and marketing events.

Manage inventory, ordering supplies, and ensuring adequate stock levels to meet customer demand.

Monitor and maintain the quality and consistency of all products served.

Recruit, train, and supervise staff, including scheduling, performance management, and providing ongoing coaching and development.

Conduct regular staff meetings to communicate updates, address issues, and recognize achievements.

Tally sales reports.

Monitor and control operational expenses, including labor costs, food costs, and other expenditures.

Analyze financial reports, identify trends, and implement corrective actions to achieve budgeted goals.

Requirements:

Minimum 4 years of experience in F&B, must have new F&B set-up operations knowledge

Strong leadership skills with the ability to motivate and manage a diverse team.

Strong communication and interpersonal skills.

Exceptional customer service skills with a focus on creating a positive customer experience.

Knowledge of health and safety regulations and food safety standards.

Ability to work shift hours, including weekends

Fluent in English and Mandarin (written and spoken) to liaise with English and Chinese speaking business associates

Personal Financial Services

We design and provide products and services that empower our customers to enjoy greater banking convenience while they extract more value from their money. In particular, we are focused on promoting and developing healthy saving and investment practices across generations.

• Be actively involved in understanding the job customers' financial needs as well as providing them with timely information, advice and recommendations to fit their banking requirements
• Secure sales and cross-sell our wide range of consumer banking and investment products which includes, but not limited to insurance, structured deposits, and unit trusts
• Deepen relationships with new and existing customers
• Apply diligence and integrity to ensure proper advisory procedures and meticulous documentation in compliance with the Bank's internal policies, business processes, and regulatory requirements
• Utilise a combination of the Bank's branch network, tele-consulting and referrals to meet and exceed individual sales targets

Skills and Experience

• Able to thrive in a fast-paced environment with a passion to excel in a career in the wealth management industry
• Resourceful and able to work with minimal supervision
• Flexibility with extended working hours
• Strong interpersonal and communication skills combined with drive and initiative
• Fresh graduates are welcome to apply

Education

• Minimum a recognized degree/diploma in a relevant field

Job Posting: Operations Manager/ Spa Manager

Position: Operations Manager
Location: Bedok North, Singapore
Salary Range: SGD 5,000 to SGD 8,000 (based on experience and qualifications)
Work Type: Full-time

About Us:
TGK Beauty is a premier beauty salon specializing in facial treatments, waxing, hair spa services, and wellness massages. We are committed to providing our clients with top-notch services in a serene and professional environment.

Key Responsibilities:

• Manage day-to-day operations of the beauty spa to ensure smooth and efficient functioning.
• Supervise and lead a team of beauty professionals, ensuring high service standards and team collaboration.
• Develop and implement marketing strategies, including digital marketing campaigns, to enhance brand presence and attract new clients.
• Conduct live streaming sessions on social media platforms to promote services, engage with customers, and build brand awareness.
• Maintain inventory, oversee scheduling, and ensure compliance with safety and hygiene standards.
• Foster excellent customer relationships, addressing client feedback and ensuring a positive experience.

Requirements:

• Minimum of 3 years of experience in managing a beauty spa that offers facial treatments, waxing, and hair spa services.
• Proven expertise in conducting live streaming and utilizing social media for marketing purposes.
• Strong knowledge of digital marketing tools and strategies.
• Excellent leadership, communication, and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple responsibilities.

Benefits:

• Competitive salary commensurate with experience.
• Opportunity to work with a dedicated team in a growing beauty salon.
• Career development opportunities.

How to Apply:
Interested candidates are invited to send their updated resume through job portal

WELL EXPERIENCED IN MANAGING INDIAN FOOD PRODUCTION . MINIMUM 4 TO 5 YEARS EXPERINCE IN SINGAPORE FOOD AND BEVERAGE RELATED COMPANIES AND QUALIFICATION MINIMUM BACHELOR DEGREE IN MANAGEMENT . OUR PRODUCTION IS KERALA PRATA (MALABAR ) , TRADITIONAL SNACKS , CURRY PASTE PRODUCTION ETC .FOOD INDUSTRY MANAGEMENT EXPERIENCE WILL BE CONSIDERED

• Managing the daily operations, including training staff members.
• Ordering food supplies, equipment repairs, and other materials needed to keep the facility running smoothly
• Monitoring inventory levels of food and supplies to ensure adequate supply levels.
• Coordinating with suppliers to obtain high quality ingredients while keeping prices low.
• Ensuring that food safety standards are being met by employees during preparation, cooking, and serving processes.
• 5+ years of food manage experience.
• In-depth knowledge of food principles and best practices.
• Passion for creating incredible food that delights and attracts customers.
• Excellent communication skills and leadership qualities.
• Ability to thrive in a high-pressure environment.
• Have Creative, innovative thinking.
• Exceptional standards for cleanliness, health, and safety.
• Experience managing inventories and stocktaking.
• Available to work on-call, shifts, after hours, over weekends, and on holidays.

Responsibilities

• Manage and keep up smooth restaurant operations
• Supervise both kitchen staff and waitstaff, providing necessary feedback
• Write daily budget reports on both revenue and costs
• Communicate with diners and mitigate potential conflicts
• Organize and take stock of restaurant supplies

Skills and qualifications

• Proven work experience in a restaurant setting
• Demonstrated customer service skills
• Understanding of financial management
• Strong knowledge of restaurant management software
• Ability to memorize and explain the restaurant’s menu
• Willingness to work flexible hours and weekend

BUSINESS MANAGEMENT

· To plan the required measures in order to reach targets.

· To analyze and review management indicators and costs in order to improve them.

· To ensure a good level of customer service in the team.

· To continuously monitor sales and customer service.

· To optimize resources and try to minimize expenses

GYMNASTICS CURRICULUM (PREFERABLY)

· Experienced in Gymnastics Coaching for children (aged 18 months old to 12 years old) and able to lead a class of 10-20 children at one time

· Able to understand Gymnastics Curriculum for different levels

· Mentor and Guide trainee/ junior coaches

PEOPLE MANAGEMENT

· To act as a role model for the management of the team.

· To communicate actively with the team, according to requirements.

· To ensure the development of the team towards a high level of knowledge and performance.

· To detect the potential of each employee and ensure their development.

· To ensure the optimal management of personnel administration duties.

· To lead the team and correctly and actively manage potential conflict.

· To ensure compliance with the regulations and the legislation.

· To be responsible for the health and safety of the team.

ATTITUDE

· Communicates well and is persuasive.

· Shows initiative and decision-making/problem-solving ability.

· Leads by example and is capable of motivating the team.

· Acts quickly and is multi-disciplinary.

· Is tenacious and can deal with stress.

· Is enthusiastic, friendly, cordial, and polite.

· Ability to listen.

· Prioritisation – optimal use of time.

· Self-motivating and self-critical.

SKILLS

· Leadership qualities – mobilizes and motivates the team.

· Organisation, Management, and Planning.

· Able to analyze and offer solutions.

· Communicative and persuasive.

· Customer and image-oriented.

· Ability to adapt – energy and speed.

KEY ROLES AND RESPONSIBILITIES

• Establish / optimize infrastructure design and enhance existing processes to meet business goals

• Plan and coordinate the functions of Infrastructure, Network and EUC

• Identify customer and operational needs of multiple on-premises and cloud-based solutions, serving as a subject-matter expert and trusted source to management, supervising and evaluating the performance of assigned staff

• Oversee and deliver reliable IT infrastructure, Network, and EUC operations with established metrics, KPIs and SLOs

• Maintain and evaluate Lifecycle management of infrastructure hardware

• Deliver operational excellence and infrastructure best practices for both on-prem and Azure setup

• Identify hardware, software, external service cost estimates, and resource requirements to meet assigned project scopes and objectives.

• Works closely with internal users, partners to proactively manage all Infrastructure, Network and EUC topics and requests

QUALIFICATIONS & EXPERIENCE

• Bachelor’s degree in Computer Science or Computer Studies or Information Technology or related discipline

• Strong knowledge of hardware and networking

• Minimum 8 years experience

• Ability to work in a team as well as independently

• Ability to communicate across different functions and levels of audiences

• Effective at acquiring an understanding of a problem or situation, with good problem-solving skill.

• Fundamental Cybersecurity knowledge on perimeter defense

• Knowledge in OT setup is an advantage

• Knowledge in architectural and construction industry is an advantage

PREFERRED SKILLS & CHARACTERISTICS

• Independent worker with initiatives, positive attitude and team player

• Good analytical skills and attention to details

• Good verbal and written communication

As part of country expansion, we are looking for a dynamic and versatile Talent Acquisition Specialist to be part of the People team. You will be responsible for anchoring CHAGEE’s expansion and serving as a key partner to the business. You will also be an integral part supporting of the Group’s strategic expansion and initiatives.

If you are looking to develop your career with one of the leading global tea beverage brand; send in your application now!

Responsibilities

• Responsible for anchoring recruitment strategy and activities, including quality delivery of essential HR services (EVP, recruitment outreach, platforms, institutions etc.)
• Serve as talent partner to key business divisions, working closely with business stakeholders to support business expansion
• Implement talent acquisition activities across all platforms, including recruitment project and partner management
• Lead and facilitate country initiatives, including establishment of candidate supply channels, SOPs, policies etc.
• Champion employee engagement and Company culture initiatives, reinforcement of internal communication and employee relations
• Analyse trends/metrics and establishment of data dashboard; developing integrated solutions value-added analytics

Requirements

• Proven experience of 3 to 7 years as a talent acquisition or HR generalist, in a fast-paced environment
• Diploma in human resources or equivalent
• Enterprising mindset and approach
• Good communication and interpersonal skills
• Strong network and stakeholder management
• Knowledge of industry, recruitment trends and developments
• Team player, with a keen eye on details

Responsible for providing administrative and client service support to Relationship Managers (RM) within the front office function servicing Private Banking clients.

Responsbilities:

• Provide administrative and client service support to Relationship Managers servicing Private Banking clients.
• Respond to all client enquiries and instructions and provide resolution to most issues and requests.
• Monitor transactions and activities in client accounts
• Maintain client data and reports, such as: contact lists, account numbers, facilities details, status of credit reviews/renewals, etc
• Handle administrative duties including scheduling of appointments, preparing correspondences, making travel arrangements, arranging meetings and receptions, producing presentation materials.
• Coordinate with Product Groups, Operations and other functional areas as necessary
• Ensure adherence to internal and external regulations and policies at all times

Requirements:

• Preferably 2-5 years of relevant experience in client servicing, operations or sales support within financial institutions
• Bachelor degree or diploma from reputable institutions
• Strong understanding of financial products and services
• Excellent interpersonal, communication and client interfacing skills
• Meticulous, strong attention to details
• Possess future oriented mindset, strive to innovate and adapt to changes
• Strong understanding of inter-dependencies within the team and able to collaborate effectively across departments
• Ability to thrive in a fast paced environment and remain empathetic, passionate and resilient
• Preferably CACS certified

Talent Sourcer is basically an arising Recruiter role for candidates who are new and passionate about recruitment. This is a stepping role to become a full fletch Talent Recruiter with us.

Closest MRT:

• Lavender & Bendemeer
• Office Hour Timing with Flexibility of reporting time
• Progression to Full Fletch Talent Recruiter role within 3 months with salary increment
• Join us if you have what it takes!

Challenges:

• Sourcing and screening of candidates, coordinating interviews for candidates to be interviewed by Account Managers.
• Perform sourcing activities base on company's current order listing.
• Assist Recruiters and Account Managers with Profiling Duties.

What it Takes:

No experience required as training will be provided

Strong interpersonal and communication skills

Independent, takes initiative, and fast learner

Self-motivated, driven, and willingness to learn

Meticulous and detail-oriented

Singaporeans only

Talents@Work Pte Ltd (21C0501)

Joshua (R22107946)

Responsibilities

Talent Acquisition & Culture:

• Identify and attract top talent to join our mission-driven team.
• Build and manage an effective recruitment pipeline for technical, operational, and corporate roles.
• Partner with hiring managers to understand staffing needs and create targeted recruitment strategies.
• Conduct interviews, screen candidates, and oversee onboarding to ensure a seamless process.
• Foster relationships with recruitment agencies, universities, and other talent networks.
• Foster and nurture a company culture rooted in transparency, collaboration, continuous learning, a sense of urgency, and mutual support among team members.

Marketing and Branding:

• Manage and amplify the company’s presence on social media platforms such as LinkedIn and industry blogs.
• Collaborate with internal teams to share success stories, case studies, and thought leadership content.
• Represent the company at industry events, conferences, and job fairs to build brand awareness.
• Plan and execute employer branding campaigns to position the company as a workplace of choice.

Qualifications

• Proven experience in recruitment, talent acquisition, or HR, with a track record of building high-performing teams.
• Strong understanding of employee engagement, culture-building, and retention strategies.
• Hands-on experience with social media marketing, branding, and event management.
• Exceptional interpersonal, organizational, and communication skills.
• Passionate about fostering a culture of growth and innovation in a fast-paced, tech-driven environment.
• Creativity and initiative to bring fresh ideas to employee engagement and branding activities.

Roles & Responsibilities

• Assist in over 10 Asia Pacific regions recruitment needs
• Work closely with hiring managers and country heads to understand and fulfill recruitment needs
• Liaise with headhunters and recruitment agencies pertaining to recruitment matters
• Develop and update job descriptions for various positions
• Post job advertisement on various medium, pre-screen, shortlist and arrange interviews
• Facilitate interview sessions and verification of candidate’s documents
• Propose and prepare job offers for selected candidates
• Prepare appointment letters and onboarding documents
• Support the HR department in other ad hoc/ operation duties

Requirements

• Degree in HR, Business or related field.
• Fresh Graduates are welcomed
• Strong communication, interpersonal and people skills to interact with people of all levels
• Resilient and adaptable, able to work with high volume and in fast-paced environment
• Excellent command in both written and spoken English and Mandarin (to liaise, handle queries and feedback from Mandarin speaking associates)

Speak Vietnamese if can as our Staff and customers majority are Vietnamese.

- Must be able to work nights shift and on weekends.

- Recruiting, training and supervising staff.

- Managing budgets.

- Ensuring compliance with licensing, hygiene and health and safety legislation.

- Overseeing stock levels and ordering supplies.

- Handling customer feedback.

- Preparing and presenting staffing/sales reports.

- Liaising with customers, employees, suppliers, licensing authorities and sales representatives.

- Making improvements to the running of the business and developing the restaurant.

• Oversee daily operations to ensure smooth and efficient production processes.
• Manage production schedules, ensuring timely delivery and product quality.
• Supervise operational teams, providing leadership and guidance to improve performance.
• Ensure compliance with all safety, health, and food quality regulations.
• Optimize production processes and implement continuous improvement initiatives.
• Monitor inventory levels and ensure efficient stock management.
• Proven experience in operations management, ideally in food manufacturing.
• Strong leadership and team management skills.
• Ability to work night shifts and flexible working hours.
• Strong analytical, problem-solving, and decision-making skills.
• Excellent communication skills, both written and verbal.
• Ability to work under pressure and meet deadlines

Job Description & Requirements

1. Operational Management:

• Oversee the daily operations of all F&B outlets, including restaurants, bars, and catering services.
• Ensure that all food and beverages are prepared and served according to quality standards.
• Monitor and manage inventory, ordering supplies as needed.

2. Staff Management:

• Hire, train, and manage staff, including servers, chefs, bartenders, and other personnel.
• Create work schedules and assign duties to ensure smooth operations.
• Motivate and lead the team to provide excellent customer service.

3. Customer Service:

• Ensure that customers have a positive dining experience.
• Handle customer complaints and resolve any issues that arise.
• Collect and analyze customer feedback to improve service and offerings.

4. Financial Management:

• Develop and manage budgets for F&Boperations.
• Monitor financial performance, includingsales, expenses, and profitability.
• Implement cost control measures tomaximize profits.

5. Menu Planning and Development:

• Work with chefs to create and updatemenus, considering customer preferencesand seasonal ingredients.
• Ensure that the menu is well-balanced,appealing, and priced appropriately.

6. Compliance and Safety:

• Ensure compliance with health, safety,and hygiene regulations.
• Conduct regular inspections to maintainhigh standards of cleanliness and safety.
• Stay updated on local and national foodsafety regulations.

7. Marketing and Promotion:

• Collaborate with the marketing team topromote F&B services through advertising,promotions, and special events.
• Develop strategies to attract morecustomers and increase revenue.

8. Supplier and Vendor Relations:

• Negotiate contracts with suppliers andvendors for food, beverages, and othersupplies.
• Build and maintain strong relationshipswith key suppliers.

9. Innovation and Improvement:

• Continuously seek ways to improve thequality of food and service.
• Stay informed about industry trends andincorporate innovative ideas into thebusiness.

Responsibilities

• Develop daily/monthly operational and financial reports, dashboard/matrix to keep track of department’s productivity and financial performance.
• Monthly review of Transportation department’s financial performance against historical results, forecasts, and budgets, and provide recommendations to reduce redundancy, improve efficiency and ensure financial targets are met.
• Timely review of accuracy of Transportation statistics required for weekly and monthly reporting purposes.
• Review department’s billing and statistical recording processes and implement procedures to straighten any process inefficiencies and ensure billing and data records are timely, accurate and complete.
• Maintenance of daily and monthly operational data for statistical reporting.
• Involved in contract tender exercise for department’s required products and services with Procurement and respective Operations teams and conduct detailed review of terms and clauses for contractual agreements.
• Support and review financial aspects of operational projects and initiatives which drive process improvements and guest satisfaction.
• Develop and review Standard Operating Procedures (SOPs) to ensure procedures are in line with Finance, Procurement and Compliance requirements.
• Review of Transportation department’s contractual and purchase requisition listing to ensure timelines are complied with Procurement and Compliance requirements.
• Perform ad hoc and routine analyses supported with data and financial projections/impact as assigned by Management for strategy and operational decision-making purposes.
• Interpret and analyze business statistical data to support Operations teams with execution of process enhancement initiatives.
• Spearhead on the development and maintenance of annual operating and capital budgets and preparation of budget justifications for Transportation departments.
• Key liaison between Transportation and other internal stakeholders (Procurement, Compliance, Finance) to address questions relating to department’s financial performance, reports and any relevant processes.

Requirements

• Minimum 3 years work experience in similar capacity
• Proficiency in use of Microsoft Office including Word, Excel, Powerpoint and Outlook
• Possess good written and verbal communication skills
• Proven analytical and problem-solving skills, and great attention to detail
• Team player and takes initiative to assist other team members when required
• Able to work independently in a dynamic and fast-paced environment
• Able to recruit, motivate and direct Team Members in a professional capacity

All food and beverage services such as serving food and beverage, taking orders, Barista, Bartender and cashiering. Train and manage Staffs, help to boost sales, handle complains from customers, order food and drinks from suppliers, create new food and drinks in the menu, check emails and handle calls from customers.