Responsibilities:

• Performance Management: Take charge of overseeing and managing the call center’s performance to ensure consistent achievement of Key Performance Indicators (KPIs) and Service Level Agreements (SLAs). Validate and provide insights on call center reports to the management team.
• Quality Assurance: Supervise the quality of customer interactions by implementing and driving initiatives for quality improvement. Work closely with the vendor to maintain high service standards and enhance customer satisfaction.
• Operational Audits: Conduct thorough assessments of the call center’s operations to identify process and knowledge gaps. Collaborate with the vendor to develop and implement comprehensive action plans to address these gaps and promote continuous improvement.
• Process Enhancement: Lead the development, review, and optimization of work processes, Standard Operating Procedures (SOPs), and protocols to improve operational efficiency and service quality. Foster innovation and change management initiatives within the team.
• Customer Interaction Analysis: Analyze customer interactions in-depth to identify key drivers and trends. Use interaction analytics to gain insights into customer sentiments, enhance the customer experience, and optimize call center performance.
• Training and Communication: Lead the training and communication efforts for the call center team regarding new business initiatives, systems, policies, and procedures. Ensure the team is well-prepared to meet changing customer needs and organizational directives.
• Support for Management: Serve as a vital support to the Customer Service Manager in strategic decision-making. Assume leadership roles in special projects and initiatives that enhance the overall effectiveness of the customer service function.
• Additional Responsibilities: Perform other tasks and duties as assigned by the Customer Service Manager or senior management.

Requirements:

• Diploma or higher qualification with at least 4-5 years of experience in a call centre environment, including leadership or supervisory experience.
• Strong written and verbal communication skills, with the ability to influence and collaborate effectively
• Advanced proficiency in Microsoft Excel and data analysis. Experience with interaction analytics and customer experience management tools is a plus.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R23117856

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

• Oversee accident reporting and clarify the claims process to customers, such as bus captains, taxi/private hire vehicle hirers, and relief drivers.
• Implement effective claims management to meet KPI targets for claims outcomes.
• Collaborate as part of the team to ensure the company recovers losses from third parties or defends against claims from individuals involved in road accidents.
• Coordinate with workshops and relevant parties to communicate with third-party insurers, legal representatives, and passengers on behalf of SMRT Buses and Strides Premier Fleet.
• Work with various departments within SMRT Buses, Strides Premier Fleet, and associated agents to pursue any claims effectively.

Requirements:

• Diploma in General Insurance or related field.
• At least 2 years of working experience in Motor insurance claims.
• Proficient in using MS Office Applications.
• Good negotiation, problem solving, and analytical skills
• Possess excellent written and verbal communications skills
• Proficient in Microsoft Windows, Word, Outlook and Excel.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R23117856

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

Key Account Responsibilities:

• Achieve monthly sales goals for assigned accounts.
• Partner with Operations to enhance sales, distribution, and merchandising efficiency.
• Track service levels for assigned accounts and work to reduce missed sales opportunities.

Promotion Strategy and Product Launch:

• Refine promotion tactics to boost sales.
• Set objectives and develop marketing strategies with retailers.
• Perform market research to understand industry trends and identify growth opportunities.

Product Launch:

• Facilitate new product listings with supermarket chains and oversee planning and execution of product launch activities.
• Handle product promotion proposals, negotiations, and execution.
• Coordinate with supermarket staff to secure product display space and rental during promotional periods, and enhance visual merchandising.
• Suggest and implement strategies to increase product visibility and brand recognition in stores.

Relationship Building:

• Develop and maintain strong relationships with buyers, store staff, and other relevant parties to ensure smooth operations such as stock ordering and replenishment.
• Gain insight into the customer's business environment, identify and leverage opportunities to expand market share, and recognize market threats to boost outlet profitability.
• Deliver exceptional customer service and foster positive relationships with clients, balancing their needs with the company's interests.

Sales Development:

• Contribute to the creation and execution of sales initiatives (e.g., new product launches, promotions, themed campaigns).
• Track and manage marketing expenses to stay within budget.
• Analyze sales data, category performance, and promotional effectiveness for assigned accounts to identify growth opportunities.
• Provide insights on market trends and competitors to stay competitive.
• Conduct regular business reviews with assigned accounts to enhance sales performance and advance business growth.

Requirements:

• With 4 years of sales experience in the FMCG field.
• Exceptional customer service and presentation skills.
• Positive, dynamic and results-oriented

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R23117856

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

• Document and review current processes to identify areas for improvement
• Develop and implement streamlined processes to enhance efficiency
• Conduct training sessions to support the adoption of new processes
• Provide project management and administrative support
• Ensure timely completion of assigned tasks and projects
• Collaborate with teams to reduce waste and improve operational effectiveness

Requirements:

• Minimum of 1 year of experience in parts services process improvement role.
• ERP knowledge will be added advantage
• Immediate starter is preferred

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected]

EA License No.: 13C6305

Reg. No.: R23117344

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities

• Provide overall HR and administrative support to the HR team.
• Assist in recruitment activities including job posting, screening, shortlising, arranging interview to coordination of job offers.
• Responsible for on-boarding and off-boarding procedures for the company.
• Verify employee attendance and leave management.
• Assist in processing of employee and statutory claims.
• Maintain employee records in HR systems.
• Identify learning needs for designated business units and individual training plan.
• Skill competency frameworks.
• Payroll processing support and cover.
• Ad hoc duties as assigned.

Requirements:

• Diploma in Human Resource Management/ Business Administration or equivalent
• At least 2 - 3 years of HR & Administration experience

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to [email protected]

EA License No.: 13C6305

Registration No.: R23117344

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

We are looking for a Supply Chain Consultant who can operate and work independently. Below you will find more information on the job and the profile needed.

Job Highlights

· Casual work environment in a close-knit team

· Global and local customers in a fast-paced world

· Hybrid working

Job Description

We dedicate all of our time and know-how to making sure our customers can rely on the best tools and knowledge to outperform their competition. Using our best-of-breed software solution, you wil help our customers to better manage their demand, forecasting and inventory management processes. We are passionate about inventory management.

What it’s like to work here:

For you, it means you’ll do great work with a small team and develop a career within a progressive environment. We are an important part of the supply chain community globally and as an employee, you’ll have the opportunity to see first-hand how we make a difference to our customers across Retail, Wholesale and Manufacturing and in different industries like Automotive, Consumer goods and Industrial.

Our software is unique, and while we are looking for someone with a technical ability and strong understanding of supply chain, you will be joining an organisation that provides extensive training opportunities and ability to develop your skills professionally.

We are offering a full-time position in a growing global organisation, with offices in every time-zone.

What does the role involve?

Due to onboarding new customers and growth within South East Asia, we are looking for a Supply Chain Consultant to work within our growing and dynamic team. The role will focus on assisting in developing relationships with new customers and support sales with the onboarding of new customers. In addition to this, on a daily basis the role will see you:

· Leading new customer project implementations

· Configure our software, provide training and deliver ongoing support to existing and new customers to optimise processes.

· Build a strong relationship of trust with several contacts within the customer’s organisation through your competence, empathy and understanding.

· Act as an ongoing support person after onboarding of new customers to assist with future planning

· Support sales with tender discussions relating to technical features of the platform

· Guide and coach the change in our customers’ organisations, as they move to a new way of inventory management

What experience will you have?

We’re looking for experienced candidates who have strong technical ability as well as a keen eye to identify continuous improvement opportunities for our customers. In addition to this, you will ideally have

· A background in supply chain and project management

· Experience in onboarding customers and supporting them in understanding technical features

· Guiding change management within organisations

· A strong understanding of the processes around forecasting, demand planning and inventory optimisation, as well as a feeling for IT.

· Bachelor’s degree (or higher) in supply chain or related studies or at least 8 years of relevant experience in supply chain management

· You are fluent in English (spoken & written) and preferably speak one other language at business proficiency.

Where to from here?

If a career with a market leader in supply chain optimisation excites you, we would love to hear from you! We follow a process with a maximum of two interviews, for one of which you will have to prepare an assignment.

CEI No: R2093683 / EA No: 07C3147

Responsibilities

• Architecture design. While designing a company's data architecture is sometimes the work of a data architect, in many cases, the data engineer is the person in charge. This involves being fluent with different types of databases, warehouses, and analytical systems.
• ETL processes. Collecting data from different sources, processing it, and storing it in a ready-to-use format in the company’s data warehouse are some of the most common activities of data engineers.
• Data pipeline management. Data pipelines are data engineers’ best friends. The ultimate goal of data engineers is automating as many data processes as possible, and here data pipelines are key. Data engineers need to be fluent in developing, maintaining, testing, and optimizing data pipelines.
• Machine learning model deployment. While data scientists are responsible for developing machine learning models, data engineers are responsible for putting them into production.
• Cloud management. Cloud-based services are rapidly becoming a go-to option for many companies that want to make the most out of their data infrastructure. As an increasing number of data activities take place in the cloud, data engineers have to be able to work with cloud tools hosted in cloud providers, such as AWS, Azure, and Google Cloud.
• Data monitoring. Ensuring data quality is crucial to make every data process work smoothly. Data engineers are responsible for monitoring every process and routines and optimizing their performance.

Requirements:

• Advanced SQL skills and relational database management
• Object-oriented programming languages, like Python, Java, and Scala.
• Experience with distributed computing frameworks, such as Hadoop or Spark
• Data pipelines and workflow management tools (e.g. Airflow)
• Cloud-based solutions (e.g. AWS, Azure, Google Cloud)

Interested candidates who wish to apply for the advertised position, please email us an updated copy of your resume.
Email Address: [email protected]

EA License No.: 13C6305
Reg No: R1770654

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

• Maintain close coordination and follow-up on incoming and outgoing shipments/deliveries with suppliers, forwarders, and internal/external customers.
• Communicate with forwarders and third-party logistics providers.
• Manage warehouse operations.
• Perform order fulfillment, including order tracking, invoice generation, and billing follow-up.
• Provide general administrative support, such as data entry, filing, report generation, and documentation.
• Create Non-Stock Purchase Orders.
• Handle incoming calls and attend to visitors.

Requirements:

• Diploma in Supply Chain/Logistics or Business or related field.
• At least 2 years of working experience in a similar industry.
• Proficient in using MS Office Applications.
• Good in presentation and negotiation skills.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R23117856

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

• Oversee and manage all aspects of accounting, including invoices, accounts receivable, accounts payable, fixed assets, general ledgers, and other miscellaneous duties.
• Ensure compliance with company procedures for accounting entries, including the timely issuance of invoices to vendors and suppliers.
• Prepare, review, and maintain records for staff payrolls, payslips, expense claims, and petty cash reimbursements.
• Monitor cash flow and track account aging.
• Compile and prepare monthly financial reports.
• Coordinate with auditors, bankers, suppliers, and other internal or external parties regarding accounting matters.
• Provide necessary documentation and schedules for tax and statutory reporting, including quarterly tax reports.
• Handle project costing, cash flow forecasts, cash collection, banking activities, bank reconciliation, and special projects.
• Perform any other ad hoc tasks as required

Requirements:

• Minimum of 2 year of experience in accounting or finance role.
• accounting knowledge will be added advantage
• Immediate starter is preferred

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected]

EA License No.: 13C6305

Reg. No.: R23117856

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

• Perform account servicing tasks and assist clients with insurance placement and guidance.
• Work with customers to determine their insurance requirements and provide them with appropriate advice.
• Get the customer to provide pertinent underwriting information for submission to underwriters
• Examine the costs, conditions, and terms of the insurance quotes, and provide clients with appropriate advice.
• Keep track of customer accounts, make sure any unpaid bills are collected and when necessary, renew clients' expiring policies and obtain the training and certifications essential to perform your work obligations.

Requirements:

• Preferably Bachelor’s degree and with certifications in BCP, PGI, ComGI or similar insurance certificates.
• Relevant work experience in Financial or Insurance products
• Motivated and a team player
• Immediate starter is preferred

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected]

EA License No.: 13C6305

Reg. No.: R23117344

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

• Assist in managing service parts inventory to ensure optimal levels align with service requirements and targets.
• Support the forecasting and ordering process for inventory.
• Ensure timely stock replenishment for new models based on recommendations from the technical team.
• Update and maintain pricing for spare parts.
• Process orders from parts distributors.
• Handle the processing of returned defective parts and main units.

Requirements:

• Diploma in Logistics, Supply Chain Management, Business Administration or equivalent.
• At least 3 - 5 years of inventory planning experience.
• Prior experience handling relatively small item SKUs will be an added advantage.

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R23117344

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

• Domain Expert responsible for design and implementation of network security architectural framework, standard methodologies, and compliance requirements.
• Identify and implement defense-in-depth network analytics technologies and solutions.
• Ensure best security practices, and provide technical consulting on the use of firewall, access control, intrusion detection and prevention, malware analysis, and threat correlation.
• Implementation of load balancers and other security appliances like email security, web gateway, web security appliances, etc
• Implementation of Firewall or APT like Cisco / Sonicwall / Palo Alto / Fortinet / Juniper
• Implementation of security applications like DLP / Anti-virus / NAC / SIEM
• Ability to provide customers' satisfaction and execution for all project deliverables
• Provide rectification and resolution of network problems/issues

Requirements:

• Degree with min 2 years' experience in Network & Security Project Implementation
• CCDA / CCNP certification
• Strong background in security architecture including a deep knowledge of IT network security (secure LAN, WAN, vLAN, MPLS, and secure network zoning and restricted network design) and cloud-based technologies
• Strong background in Network Engineering including a deep understanding of Windows Server architecture, Windows Virtualization, Networking, Backup Solutions, and Disaster Recovery
• Project management of large scale network projects will be an advantage
• Provide daily support team to meet stringent SLA requirements

Interested candidates who wish to apply for the advertised position, please click APPLYto submit your resume.

EA License No: 13C6305

Reg. No.: R1770654

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Team Summary

Visa Consulting & Analytics (VCA) is Visa's consulting division, serving Visa's clients (including card issuers, acquirers and merchants) and solving their strategic problems focused on improving performance and profitability. Drawing on our expertise in strategy consulting, payments, data analytics, marketing, operational and macroeconomics, VCA drives high impact and tangible financial results. The incumbent will be part of VCA geographic team cluster of Singapore, Malaysia, Thailand markets (SMT), and will be responsible for consulting engagements with Visa's clients in the three markets. The team is involved in a comprehensive range of consulting services and solutions to our clients that address unique challenges in areas such as strategic growth, profitability, risk management, digital strategy and data-driven portfolio management decisions.

If you like to deliver, and execute a fact-based, data-driven solution to solve for business problems that deliver value and enable clients to win more businesses, you should apply.

What a Manager does at Visa:

Visa Consulting & Analytics (VCA) drives tangible, impactful and financial results for Visa's clients, including card issuers, acquirers, and merchants.  The VCA team provides a comprehensive range of consulting services, data analytics and solutions to our clients that address unique challenges in areas such as strategic growth, profitability, risk management and digital strategy.

We are currently looking for a Manager to undertake the delivery and execution of consulting engagements for Visa clients across Singapore, Malaysia, and Thailand, enabling portfolio growth and improved profitability in clients’ payment card business.

As a Manager you will be leading the delivery and execution of Visa Consulting and Analytics engagements for clients in SMT. In this role, you are expected to:

• Cultivate relationship with Visa’s clients and partners - Issuers, Acquirers, Merchants & Fintech firms, by being strategically focused, optimize client performance and implement recommendations in areas of customer life cycle management, and new product development and launches.
• Drive client conversations with the client working team, execute and embed our solutions within the client’s environment.  Building content and engagement delivery involves strong project management skills.
• Work cross-functionally with other Visa teams to bring a holistic solution to our clients leveraging Visa’s rich value-added services (VAS) from functions such as Marketing, Products, Risk, and Merchant Solutions.
• Develop propositions by closely working with Account Executives in managing the scope of work and project timelines
• Work across advisory practices (Risk, Digital, Portfolio Optimization, Merchants) to execute engagements across the VCA verticals.

This role reports to the Head of VCA for Singapore, Malaysia, and Thailand.

Why this is important to Visa

As a payment consulting arm of Visa, VCA is growing a team of highly specialize experts that can provide best in class payment expertise to the client. We want to bring this expertise closer to our clients by having a Manager to drive, execute, and support projects for the Singapore, Malaysia, Thailand (SMT) cluster. We are a global organization leveraging global expertise and best practice with local knowledge and understanding of our client partners. This enables us to deepen our partnership with our clients and bring value to their business.

Projects you will be a part of:

• As part of the team you will get opportunity to work on strategically important projects for clients.
• As an example, you might be working with an issuer client to assess opportunities across cardholder lifecycle, conduct gap assessment and determine strategy or provide best practice recommendation to the Bank.
• You will bring to life data analytics solutions and propensity models built by the Data Science team to ensure clients find value to take action such as running marketing campaigns to drive payment card activation and usage, changing policies or processes, launching new products, opening new channels, among other things.
• You will be the project manager of several engagements across SMT, working with the clients’ teams in providing guidance and supporting the teams in executing our solutions.
• You will be collaborating closely with VCA’s data scientists to jointly produce insights on analyses.

Expectations of an Assistant Finance Manager

• Perform monthly, quarterly, annual financial close with high accuracy and timeliness
• Ensure that all management reports submitted within deadline. Monthly, quarterly and yearly reporting to be carried out with insightful analysis and developing process to ensure quality reporting variances to be fully explained
• Assist in forecasting and budgeting cycles, ensuring that the numbers are reliable, stable and accurate.
• Strong partnership with the commercial finance team on the full spectrum of financial planning and analysis.
• Working with internal and external auditors, ensuring policies compliance in place.
• Manage internal reporting requirements on various basis.
• Involved in developing process improvements and system implementation/migration

• Manage and deliver analytics benchmarking reports from conception to completion with actionable insights and recommendations.
• High interaction with external clients and manage internal and external stakeholders.
• Define detailed scope and methodology, creating and executing on the framework with appropriate data mining techniques
• Work with the broader Visa data science team to create data driven solutions.
• Focus on building data science visualization capabilities to solve client's problems.
• Drive innovation through using data science techniques
• Act as data science advocate within our partners, advising and coaching analytical teams and sharing best practices and case studies.
• Continually look at the environment to challenge our assumptions around new sources of data, potential analytics partners, tools, talent and infrastructure.
• Explore leading methodologies and best practices to other teams and importing successful methodologies from other international markets

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.

We are looking for a F&B Manager to join our team!

As a F&B Manager we rely on you to:

• Oversee the everyday operation, management, marketing and overall performance of the outlet.
• Conduct departmental daily briefings to ensure that all pertinent information is well received by team members
• Supervise team members to ensure that all tasks assigned/required in the outlet are carried out on time and according to instruction and departmental standards
• Maintain complete knowledge of all food & beverage services, contents & preparation methods, outlets and hotel services/features
• Ensure that health, safety and security procedures are in place in the outlet
• Attend all briefings, meetings and trainings as assigned by management
• Participate in annual business planning and budgeting
• Work closely with marketing to develop and implement effective marketing and branding strategies
• Actively involved in the selection and recruitment of staff

Requirements:

• Experience in handling VIPs
• Neat and articulate
• Diploma / Degree in food and beverage / hospitality Management
• Minimum 3 years’ experience in a similar capacity in an international class hotel
• Displays initiative
• Commitment to professional values

Our Inventory Coordinator is responsible for handling end-to-end Inventory Management process. Job scope involves managing Incoming and Outgoing shipments, Managing Material Receipts & Issuance and ensuring Inventory accuracy in system at all times.

RESPONSIBILITIES & DUTIES

• Handle Incoming and Outgoing shipments.
• Handle Material Receipts & Issuance in accordance to Company Procedure.
• Prepare and complete orders for delivery or pickup according to schedule (load, pack, wrap, label, ship)
• Receive and process warehouse stock products (pick, unload, label, store)
• Reconciles discrepancies in inventories and notifies supervisor of irregularities and when stock reaches designated reorder point.
• Ensure inventory accuracy through conducting all inventory transactions related to shipping, receiving, work orders and sales orders accurately and in a timely manner.
• Conduct all transactions related to parent/child asset relationships accurately and in a timely manner.
• Run and initiate cycle count reports on a daily basis.
• Provide variance explanation, if needed.
• Know and understand Company Quality Policy and comply with all requirements of the Quality Systems Manual, Operating and Technical Procedures and Workplace Instructions.
• Must understand and comply with all safety rules and company policies of the Company.
• Work assignments carried out to the highest quality level.
• Perform various other duties and activities as assigned by supervisor within the physical constraints of the job.

Requirements:

• Minimum of 2-3 years General Inventory Experience
• Ability to multi-task
• Excellent organizational skills
• Strong oral and written communication skills
• Basic Forklift skills
• Proficient in basic computer skills
• Ability to work closely and collaboratively with fellow employees
• Secondary School Diploma or equivalent
• Forklift license is a plus

Procurement & Planning Manager

$6,000-$6,500 + AWS + VB

5 days, Mon–Fri: 9am-6pm

8 Chin Bee Crescent, Singapore 619893 (Boon Lay)

Job Descriptions:

• Goods Procurement Management
• Regularly assess cost-cutting opportunities and ensure prices for goods align with relevant market rates, sourced efficiently, and procured to create optimal value for the business.
• Lead precise demand forecasts with sales and marketing by effectively monitoring and communicating forecasts, changes, inventory estimates, supply situations, business risks, opportunities, and mitigation plans.
• Identify and analyze sales trends and influencing variables, incorporating the analysis into forecasting and inventory planning.
• Exercise spend control and foster a culture of long-term savings on procurement costs.
• Strategic Sourcing & Leadership
• Build effective relationships with key suppliers for all food/beverage raw materials, ingredients, and packaging to meet business demands.
• Collaborate with the Sales and Marketing Team to develop and implement short-term and long-term strategic initiatives that enable the business to achieve its growth and profitability objectives.
• Coach the team to acquire the competencies needed for long-term business success and individual career growth.
• Policies, SOPs, Business Systems
• Serve as the primary subject matter expert, developing policies and procedures related to procurement and planning.
• Oversee the purchasing system, Costpoint, and provide strategic direction on procurement actions, approval workflows and thresholds, and tracking related to Purchase Requests and Purchase Orders.
• Collaborate with the Finance team to ensure procurement management aligns with corporate standards.
• Compliance Management
• Stay informed about Import/Export regulations, coaching and training staff to ensure compliance.

Job Requirements:

• Bachelor’s Degree in Purchasing/Supply Chains, Business, or a related field required
• Minimum of 5 years of work experience in purchasing, ideally in FMCG, preferably in meat/cheese/cold products.
• Proficient in Microsoft Excel

Job Description:

We are seeking a highly skilled and experienced Construction Project Manager to oversee and manage construction projects from inception to completion. The ideal candidate will be responsible for ensuring that projects are completed safely, on time, and within budget while meeting all technical specifications and regulatory requirements.

Responsibilities:

· Manage, design, develop, create, and maintain small-scale through to large-scale construction projects in a safe, timely, and sustainable manner.

· Conduct on-site investigations and analyze data (maps, reports, tests, drawings, and other).

· Carry out technical and feasibility studies and draw up blueprints that satisfy technical specifications.

· Assess potential risks, materials, and costs.

· Provide advice and resolve any emerging problems or deficiencies creatively.

· Oversee and mentor staff and liaise with a variety of stakeholders.

· Handle over the resulting structures and services for use.

· Monitor progress and compile reports on project status.

· Manage budget and purchase equipment/materials.

· Comply with guidelines and regulations, including permits, safety, etc., and deliver technical files and other technical documentation as required.

· Able to raise technical issues and coordinate site activities with subcontractors.

· Familiar with civil engineering drawings and raise technical queries to resolve discrepancies between drawings in relation to site conditions during project execution.

· Carry out in-progress inspection and joint inspection to ensure that the works were executed to contract drawings and requirements.

· Carry out duties in accordance with workplace safety programs, procedures, and policies.

· Act as a point of contact and facilitate between Tenders and External Consultants.

· Be accountable for preparing technical proposals for tenders, including master programs, method statements, resources allocation charts, traffic/utilities diversion plans, risks identification & mitigation plans, etc., as per tender requirements.

Logistics and Warehouse Management Responsibilities:

· Strategically plan and manage logistics, warehouse, transportation, and customer services.

· Direct, optimize, and coordinate the full order cycle.

· Liaise and negotiate with suppliers and manufacturers.

· Keep track of quality, quantity, stock levels, delivery times, transport costs, and efficiency.

· Arrange warehouse, catalog goods, plan routes, and process shipments.

· Resolve any arising problems or complaints.

· Supervise, coach, and train warehouse workforce.

· Meet cost, productivity, accuracy, and timeliness targets.

· Maintain metrics and analyze data to assess performance and implement improvements.

· Comply with laws, regulations, and ISO requirements.

Qualifications:

· Bachelor's degree in Civil Engineering, Construction Management, or related field.

· Proven experience as a Construction Project Manager or similar role.

· Strong knowledge of construction management processes, means, and methods.

· Familiarity with construction management software packages.

· Ability to plan and see the "big picture".

· Competent in conflict and crisis management.

· Excellent time and project management skills.

· Outstanding communication and negotiation skills.

· Excellent organizational and leadership skills.

· Decision-making ability and attention to detail.

Work Details :

· Working Hours: 9am – 6pm

· Working Days – 6 days

· Work Location : 1 Tuas south ave 6 #06-13 Singapore 637021

HCSA Community Services is a charitable organisation with the Institute of a Public Character (IPC) status and a member of the National Council of Social Service. As a family of dedicated staff, volunteer teams, and corporate and community partners, we continue to give a future and a hope to the vulnerable in society.

HCSA is certified as a Great Place to Work ®. At HCSA, our commitment to being a Great Place to Work® is not just a label; it's a reflection of the vibrant and supportive culture we have nurtured together. Within our organisation, everyone is not just a part of a team; they are valued contributors to a workplace built on respect, fairness, and mutual support. Our leaders are known for their credibility, a result of our unwavering dedication to open dialogue and integrity.

At the heart of HCSA's existence is a profound purpose – to give a future and hope for the vulnerable among us. Building and sustaining this culture is a critical part of achieving our mission. We invite you to embark on a rewarding journey where your skills, ideas, and passion will contribute to making a difference in the lives of those in need.

GENERAL SUMMARY

The Manager, Administration and Operations is to ensure smooth day-to-day operations of the Single Room Shared Facilities (SRSF) project, ensuring safety and security of the house with a user-centric perspective. This role oversees all administrative, residential and operational aspects of the programme.

This role oversees all administrative, residential and operational aspects of the programme including supervision of staff, workmen and any other personnel deployed directly or indirectly through HCSA for the execution of Services at Site, attending to, addressing and reporting feedback, issues, conflict or grievances of the Authorised Tenants/Authorised Occupiers.

ROLES & RESPONSIBILITIES

Oversee day to day safety and security functions

1. Supervise staff, workmen and any other personnel deployed directly or indirectly through HCSA for the execution of Services at Site

2. Supervise handling day to day general queries from the residents and visitors of SRSF

3. Plan, implement, supervise and review security access control systems; address potential and actual security issues through recommendation, implementation and review of action plans

4. Plan, supervise and review the implementation of emergency response and crisis management plans

5. Oversee the implementation of supervision, room inspection and oversight of Authorised Tenants/Authorised Occupiers to ensure their safety and overall well-being

6. Develop, review and oversee the enforcement of facility rules, management of disciplinary issues and incidents

7. Ensure proper documentation and timely submission of reports

8. Ensure compliance with Risk Management Plan, Pandemic Plan and Emergency Response Plan, conduct regular reviews and make recommendations for adjustment when necessary

9. Manage communication amongst HCSA staff, sub-contractors and Housing Development Board-appointed (HDB) Facilities Management Company

Maintenance of SRSF

1. Oversee all housekeeping and maintenance related matters, including key press, store, stock take, room and facility inspection, cleaning of common areas and refuse collection as well as coordinating with internal stakeholders and external contractors and vendors for necessary maintenance repairs

2. Oversee regular maintenance check and shelter inspection are conducted to maintain effective operation, cleanliness and hygiene of facility

3. Oversee regular facility inspection and security check to maintain effective operation, safety and security of the facility in the night

User-centric Service Delivery

1. Oversee the provision of residential support related to facility operations as assigned (administrative and operational)

2. Admission support – Assist in the admission and orientation of new SRSF residents

3. Promote neighbourliness – Provide guidance, support and mediation, working collaboratively with other teams, to uplift the residents to achieve stability, self-reliance and social mobility

4. Programme support – Assist in logistical matters for effective functioning of facility and activities facilitation

5. Ensure proper handover and follow-up from night security guards (HDB Facilities Management)

6. Ensure effective and efficient utilisation of facilities including common activities rooms/areas, kitchens, and other recreation rooms

7. Attend to feedback and report on their status to HDB

IT Support

1. Oversee IT support in operation and administrative work for the effective functioning of shelter

Staff Management

1. Responsible for manpower resource planning and allocation for the Residential (operational) team

2. Guide, train and supervise staff in executing of roles and responsibilities

3. Oversee performance management for the operations team to achieve Key Purpose Indicators

4. Manage disciplinary and human resource related issues with guidance from PCO (HR) and ensuring compliance to policy and legislation

5. Advocate for diversity and an inclusive organizational culture

Stakeholder relationships

1. Collaborate with other teams in fulfilling global objectives of the programme

2. Manage communications and feedback from stakeholders and team members

Others

1. Any other duties assigned by supervisor from time to time

QUALIFICATIONS

Education And Experience

1. Minimum Bachelor Degree in social sciences, business or management and/or diploma or certificate level qualification in social work, counseling or psychology

2. Minimum 8 years’ relevant working experience with at least 5 years in management / leadership positions

3. Good organization and planning skills

4. May be required to work on weekends or at night should there be unforeseen circumstances

5. Knowledge of relevant social issues such as homelessness and poverty preferred

6. Demonstrate proficiency in digital tools for data visualisation, data analysis, report-writing and presentation

Other Requirements

1. Able to work flexible hours

2. Able to take initiative to identify areas of responsibilities

3. Sense of safety and emergency

4. Good interpersonal and communication skill

5. Effective and strong team player

6. Knowledge of correctional and addictions work preferred

Salary commensurate with experience.

Venue of Work: Yio Chu Kang

We are looking for an experience Project Lead/Manager (Construction) in charge of project management which includes in completing the work within the time line by controlling cost budget.

The candidate should possess a diploma or degree in mechanical/electrical engineering.

Interested candidates, please send us your updatMECHANICAL ed resume by applying for the position.

All shortlisted candidates will be contacted.

Registration ID: R1766238

Ø Responsible for managing all functions and day to day operations of the restaurant during opening, mid or closing shifts.

Ø Coordinate daily Front of the House and Back of the House restaurant operations

Ø Manage all necessary repair and maintenance issues

Ø Shares knowledge of South Indian Vegetarian food and ensures good food quality.

Ø Manage Catering orders and ensuring smooth flow in catering operations.

Ø Implementing regular cleaning daily, weekly and monthly and doing regular follow-ups.

Ø Deliver superior service and maximize customer satisfaction

Ø Respond efficiently and accurately to customer complaints

Ø Regularly review product quality and research new vendors

Ø Organize and supervise shifts

Ø Appraise staff performance and provide feedback to improve productivity

Ø Estimate future needs for goods, kitchen utensils and cleaning products

Ø Ensure compliance with sanitation and safety regulations

Ø Manage restaurant’s good image and suggest ways to improve it

Ø Control operational costs and identify measures to cut waste

Ø Create detailed reports on weekly, monthly and annual revenues and expenses

Ø Promote the brand in the local community through word-of-mouth and restaurant events

Ø Recommend ways to reach a broader audience (e.g. discounts and social media ads)

Ø Train new and current employees on proper customer service practices

Ø Implement policies and protocols that will maintain future restaurant operations

Ø Minimum 10 years of relevant working experience

Ø Ability to work in a fast-paced environment

Ø Responsible for managing all functions and day to day operations of the Catering during opening, mid or closing shifts.

Ø Coordinate daily with Kitchen operations

Ø Manage all necessary repair and maintenance issues

Ø Manage Catering orders and ensuring smooth flow in catering operations.

Ø Implementing regular cleaning daily, weekly and monthly and doing regular follow-ups.

Ø Deliver superior service and maximize customer satisfaction

Ø Respond efficiently and accurately to customer complaints

Ø Regularly review product quality and research new vendors

Ø Organize and supervise shifts

Ø Appraise staff performance and provide feedback to improve productivity

Ø Estimate future needs for goods, kitchen utensils and cleaning products

Ø Ensure compliance with sanitation and safety regulations

Ø Manage kitchen good image and suggest ways to improve it

Ø Control operational costs and identify measures to cut waste

Ø Create detailed reports on weekly, monthly and annual revenues and expenses

Ø Train new and current employees on proper customer service practices

Ø Implement policies and protocols that will maintain future restaurant operations

Ø Minimum 10 years of relevant catering working experience

Ø Ability to work in a fast-paced environment

Responsibility

• Acquire new members and increase our fast-growing SMF membership base by reaching out to manufacturing, manufacturing services, general, associated, and affiliated entities
• Identify, manage, and execute sales and partner strategies for our Industry Groups
• Build lead pipeline, member relationships, network and support industry-related programs and other activities
• Onboard new members, ensure timely payment and perform administrative work
• Perform key account management, where assigned
• Stay up to date with industry trends, market conditions, and competitors' offerings
• Perform any other duties as assigned by management.

Requirements:

• Degree/Diploma holder with relevant experience in sales or business development
• Excellent interpersonal, written and communication skills required for the engagement of executives/senior executives
• Strong abilities to analyze, prospect, present, negotiate, and close deals
• Resourceful, self-motivated, and target-driven, with the ability to work independently and as part of a team
• Positive and collaborative mindset

• Office: Ang Mo Kio
• Working days: 5.5 days (Alternate Saturday half day)
• Basic: $3800 to $4500 (depends on experience)

Requirements:

• Min Diploma in related studies
• Min 3 - 5 years of admin managerial experience

Roles & Responsibilities

You will oversee and lead a team of Admin Personnel in providing administrative support as well as customer service to the team and the residents.

• Reporting to Senior Admin Manager
• To collate/check on Staff Attendance Report and pass to GM for vetting on 7th of every month.
• Record / write minutes for Admin and Operations Monthly meeting.
• Human Resource - New Staff onboarding / resigned staff outgoing / Employee records / activate & deactivate staff access card.
• Facilities Booking/ Permits
• Sourcing, inviting and awarding Quotations for approved Admin contracts. Example - Insurance, Stationeries, Copier Toner, Paper and staf uniform
• Prepare Saturday Roasters for Admin and Call Centre team / Plan cover for staff absence and staff who are on leave
• Collation of new and renewal TOL. Liaise with Tenant and landlord and PO for missing documents
• Assist in sustainability projects
• Collating and submitting staff claims for transport, overtime and wellness benefits
• Co-ordination of various certification documentation for internal and external audits
• Summon offence notice on BES (By law carpark obstruction) till closure
• Booking of Badminton court.
• Cover PA during absense for writing minutes, preparing GM documents
• Overseeing daily reporting for permits/quarterly reporting on admin contracts ending to HDB
• Feedback system / CFMS system support
• Presentation at GM and HOD for admin related matters

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279