• Room vacuum cleaning
• Clearing of rubbish bin
• Dust cleaning
• Curtain dust removal and cleaning
• Table cleaning
• Experience in cleaning or housekeeping.
• Reliable and punctual

• Experience as a salesperson is preferred
• Responsible for daily display and sorting of goods
• Responsible for explaining the use and functions of the instrument to customers

A Service Desk Specialist (SDS) is responsible for maintaining customers' relationships with the company, providing fast and useful answers to customers' questions and other needs related to technical support. You are responsible for a variety of duties in the company which are described in the job duties. Your main objective is to maintain a high level of customer satisfaction and provide them with any necessary support and assistance. You will have to answer queries on basic technical issues and offer advice to solve them.

Service Desk Specialist needs to be capable of using particular software programs, as well as possess the ability to type and communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and patient to deal with difficult customers. They take detailed notes of the problem the user is experiencing, determine steps they can take to resolve the issue, and manage the flow of incoming support requests. This involves asking questions to determine the full scope of the user’s issue. They also work closely with other IT department personnel to provide assistance on tasks that are outside the scope of their knowledge or expertise.

The goal is to create value for our clients that will help preserve the company’s reputation and business. A polite and professional phone manner is necessary, as Service Desk Specialist troubleshoot customers' problems and, at times, deal with angry and upset customers. A Service Desk Specialist must be able to sit for long periods of time and answer multiline phones. It is important for Service Desk Specialist to maintain a positive demeanour, and the Service Desk Specialist must arrive to work on time, as it is necessary that our NOC is fully staffed.

A Service Desk Specialist needs to possess the following skills :

· Proven experience as a service desk technician or other customer support role

· Tech savvy with working knowledge of IT products

· Good understanding of computer systems, mobile devices and other tech products

· Ability to diagnose and resolve basic technical issues

· Proficiency in English

· Excellent communication skills

· Customer-oriented and cool-tempered

Your job duties will include but not limited to:

· serve as the first point of contact for customers seeking technical assistance over the phone or email.

· serve as Single Point of Contact (SPOC) between the customer, internal support team and external Vendors until the ticket is closed.

· provide continuous status information to ensure customer satisfaction.

· provide co-ordination with various Manufacturers and vendors for support, troubleshooting or warranty claim.

· logging of all tickets into System for tracking and reporting. Record events and problems and their resolution in logs

· initiate customer contact, escalate to appropriate parties and resolve incidents.

· answer, evaluate, and prioritize incoming telephone, voicemail, e-mail, and in person requests for assistance from users experiencing problems.

· perform remote troubleshooting through diagnostic techniques and pertinent questions

· determine the best solution based on the issue and details provided by customers

· walk the customer through the problem-solving process

· direct unresolved issues to the next level of support personnel

· scheduling and arranging onsite support requests with the customers

· pass on any feedback or suggestions by customers to the appropriate internal team

· identify and suggest possible improvements on procedures

· overall accountable in ensuring the team solves and close the tickets using the most effective methods to maximise operational efficiencies

· assess the severity and priority level of the problem calls, requests or IMAC and escalate to the next support level based on the SLA.

· monitoring uptime performance and alerts for all Managed Service Customers infrastructure from the NOC

· maintain and replenish stock inventory for spare parts

· provide Service Quotation for any repair work to the customer

· perform new laptops setup and installation for internal new staff

· perform any Shift Duties that are assigned

· any other tasks assigned by any Managers and Directors

Job Requirements

• Minimum Academic Qualifications : Degree
• Relevant IT Certifications or equivalent :
• MTA in one of the following is an added advantage:

1. Networking Fundamentals
2. Windows Server Administration Fundamentals
3. Security Fundamentals
4. Cloud Fundamentals

• COMPTIA or equivalent I.T. Certifications in related field is an added advantage
• ITIL® Foundation Certification - IT Service Management
• Other trainings attended / certifications obtained
• Attended any technical training in software, hardware, operating systems and troubleshooting
• Attended any customer service training
• Attended basic training of Cloud Management Software such as ManageEngine, BitTitan and etc

Job Title : Sales Support Specialist (B2C)

As our sales function, the Sales Support Specialist at MIJ Hub offers a unique opportunity to make a significant impact as an individual contributor. This role is perfect for someone who thrives in a customer-centric environment and is eager to leverage their extensive retail sales experience in a dynamic and innovative setting.

In this role, you will drive sales across all MIJ brands, including student enrollment for MIJ Hub, securing donations, and promoting product sales from Ashraf Café and Inspo. You will engage with customers via calls, emails, and WhatsApp to close sales, upsell, and retain customers. Additionally, you will collaborate closely with our marketing team to ensure a seamless experience between our e-commerce platforms and sales efforts. You’ll also be responsible for utilizing HubSpot to manage customer data, track sales activities, and maintain accurate records.

Key Responsibilities

● Drive sales across all MIJ brands, focusing on student enrollment, donations, and product sales.

● Engage with customers via calls, emails, and WhatsApp to understand their needs, offer tailored solutions, and convert leads into loyal customers.

● Utilize HubSpot to manage customer data, track sales activities, and maintain accurate records.

● Collaborate with marketing and product teams to align sales efforts with campaigns, prepare sales materials, and ensure a seamless customer journey.

● Coordinate with other departments to support smooth and efficient sales operations.

● Implement strategies to upsell and cross-sell products, fostering customer loyalty and repeat business.

● Address customer inquiries, resolve issues, and maintain high levels of satisfaction.

● Monitor and report on sales performance, adjusting strategies to meet or exceed targets.

● Actively gather and analyze customer feedback to continuously improve the sales process and offerings.

● Stay updated on industry trends and product knowledge to effectively communicate benefits and features to customers.

Requirements

● Education: Diploma or Bachelor’s degree in Business, Marketing, Communications, or a related field.

● Experience: Minimum of 3 years in retail sales or a customer-facing sales role, with a proven track record of exceeding sales targets.

● Sales Expertise: Strong sales acumen with the ability to close deals, upsell, and meet targets.

● Customer Engagement: Exceptional interpersonal skills with a talent for building rapport and fostering long-term customer relationships.

● Communication: Excellent verbal and written communication skills, adept at engaging with customers across calls, emails, and WhatsApp.

● Organizational Skills: Proven ability to manage multiple priorities in a fast-paced environment.

● Problem-Solving: Strong problem-solving skills with a proactive approach to addressing customer needs and concerns.

● Tech Proficiency: Experience with CRM systems (preferably HubSpot), and a good grasp of digital tools to track and manage customer interactions.

● Team Collaboration: Ability to work closely with cross-functional teams, particularly marketing, to enhance customer engagement and drive sales.

Job Type: Full Time, Permanent

Work Location: Singapore, Hybrid Role (3 days in office)

We are looking for a dedicated ITSM Principal Engineer with at least 2-3 years of experience in ITSM to join our growing team. In this role, you will be responsible for implementing and managing IT Service Management (ITSM) processes and tools to improve service delivery and support for our external clients. You will work closely with cross-functional teams to ensure best practices are followed and that our IT services align with business objectives.

Key Responsibilities:

• Design, implement, and optimize ITSM processes, including Incident Management, Change Management, Problem Management, and Service Request Management.
• Administer and support ITSM tools (e.g., BMC, ServiceNow, Jira Service Management) to enhance service delivery and reporting capabilities.
• Collaborate with IT and business teams to define service levels, create service catalogues, and ensure compliance with agreed-upon service level agreements (SLAs).
• Analyse service performance metrics and trends to identify areas for improvement and implement solutions.
• Collaborate with the sales team to understand client requirements and demonstrate how our ITSM solutions can address their specific needs.
• Prepare and deliver presentations, demos, and workshops to potential clients showcasing the capabilities and benefits of our ITSM tools.
• Facilitate training sessions and workshops to promote ITSM best practices and tool usage across the organization.
• Assist in the development and maintenance of ITSM documentation, including process flows, user guides, and knowledge articles.
• Participate in continuous improvement initiatives to enhance IT service quality and efficiency.

Job Requirements

• Bachelor’s degree in computer science, Information Technology, or a related field.
• 2-3 years of experience in Design, Implement or operations of IT Service Management tools or a related role, with a strong focus on ITSM tools and processes.
• Proficiency in ITSM platforms such as BMC, ServiceNow, Jira Service Management, or similar tools in deployment and operations.
• Understanding of ITIL (Information Technology Infrastructure Library) frameworks and best practices.
• Experience with incident, change, and problem management processes.

We are seeking a creative and enthusiastic Social Media Specialist to join our vibrant team. The ideal candidate will manage our social media platforms, develop engaging content, and implement strategies to grow our online presence. If you are passionate about storytelling and digital trends, this role is for you.

Key Responsibilities:

1. Social Media Management:Oversee and manage company social media platforms such as Facebook, Instagram, LinkedIn, and others.
   Plan, schedule, and post content to engage the target audience and enhance brand visibility.
   
2. Content Creation:Develop and curate high-quality text, image, and video content tailored to our audience.
   Work with the design and marketing teams to produce engaging campaigns.
   
3. Video Editing:Edit videos for social media using tools like CapCut, Final Cut Pro, or Adobe Premiere Pro.
   Ensure all video content aligns with brand guidelines and appeals to the target audience.
   
4. Community Engagement:Interact with followers by responding to comments, messages, and inquiries in a timely and professional manner.
   Foster a strong online community through meaningful conversations and engagement strategies.
   
5. Analytics & Reporting:Monitor social media metrics such as engagement, reach, and follower growth.
   Prepare reports and use data insights to optimise strategies and content performance.
   
6. Travel Requirement:Be willing to travel for events, on-site shoots, or client meetings as needed.
   

Requirements:

• Diploma or higher in Marketing, Communications, Media Studies, or a related field.
• Proficiency in video editing software such as CapCut, Final Cut Pro, or Adobe Premiere Pro.
• Basic understanding of social media platforms and their respective audiences.
• Creative thinking and strong written and verbal communication skills.
• Ability to multitask and prioritise in a dynamic environment.
• Previous experience (internship or freelance) in social media management is a bonus but not mandatory.
• Open to occasional travel

About MIJ Hub

My Inspiring Journey Hub (MIJ Hub) is a leading and rapidly growing private school and non-profit organization (NPO) dedicated to transforming the lives of individuals aged 4 to 40 with diverse learning needs. Through our comprehensive educational programs, vocational training, and community integration initiatives, we have been creating positive change locally for over 13 years. Our mission is to be the ultimate one-stop center for the special needs community in the region.

At MIJ Hub, we are pioneers in innovation. By managing multiple for-profit ventures, including a food and beverage (F&B) arm, we generate sustainable income streams that allow us to provide subsidies, ensuring parents and students have access to affordable, high-quality education. Join MIJ Hub and become part of a vibrant, dynamic team committed to driving financial sustainability, fostering inclusivity, and expanding our reach to make a real difference in the community.

Job Title: Fundraising and Partnerships Specialist

MIJ Hub is seeking a charismatic and driven Fundraising and Partnerships Specialist to build and lead our fundraising and partnership efforts. This is a high-impact role where you will shape the future of MIJ Hub’s fundraising function, cultivating meaningful relationships with high-net-worth individuals (HNWIs) and corporate donors while developing strategic partnerships that contribute to MIJ’s financial sustainability and long term growth.

This role offers the opportunity to make a significant difference while enjoying a performance-based commission structure that rewards exceptional results.

Key Responsibilities

• Build Relationships and Secure Funding: Cultivate and manage relationships with high-net-worth individuals (HNWIs), corporate donors, and senior decision-makers, securing six-figure contributions annually.
• Develop Revenue-Generating Partnerships: Identify and execute collaborations, including the promotion of MIJ Hub’s social enterprise products (e.g., F&B arm), to drive sustainable income streams.
• Establish Strategic Partnerships: Forge impactful non-revenue partnerships that enhance MIJ Hub’s brand visibility, community reach, and mission impact.
• Create Persuasive Materials: Develop compelling slide decks, presentations, and proposals to articulate MIJ Hub’s value proposition and partnership opportunities.
• Represent MIJ Hub: Attend and present at events, conferences, and meetings to build connections, generate referrals, and enhance the organization’s profile.
• Leverage Market Insights: Analyze trends and donor behavior to identify opportunities, refine strategies, and position MIJ Hub as a leading partner for impactful giving.
• Collaborate Across Teams: Work closely with the Marketing Manager to design targeted campaigns and optimize donor and partner engagement.
• Streamline Processes: Establish donor management systems and pipelines using CRM tools to ensure consistent tracking and reporting of fundraising activities.

Requirements

• Bachelor’s degree in business, marketing, communications, or a related field.
• 2-3+ years of proven success in fundraising, corporate partnerships, or high-value sales.
• Demonstrated ability to secure six-figure contributions annually or equivalent value in partnerships.
• Exceptional relationship-building skills, with the ability to confidently engage senior-level stakeholders and high-value donors.
• Strong track record of developing and managing partnerships, sponsorships, or donor portfolios.
• Excellent presentation development skills, with expertise in creating professional and impactful slide decks and proposals.
• Results-oriented mindset with a consistent track record of meeting or exceeding revenue targets.
• Proficient in CRM systems (e.g., HubSpot, Salesforce) and marketing tools to support pipeline management and lead generation.
• Highly self-motivated, entrepreneurial, and capable of working independently to drive results.
• Strong negotiation, communication, and interpersonal skills, with the ability to inspire confidence and trust.

Short introduction

We’re looking for a Workforce Management Specialist to join our team in the Singapore office!

As a member of the WFM team you will be vital in ensuring agents are scheduled to be working at the right place and at the right time. You can expect to be working with a number of stakeholders from operational teams, product teams, and analysts, across all levels. You’ll be leveraging our WFM tools, providing support and expertise to our agents and operational leads. This coupled with deep understanding of our customers' needs, you will have a direct impact on helping our customers get support when they need us as well as enabling our agents to do their best work.

We are looking for superstars in both Scheduling and Intraday functions and will discuss your preference and forte during the interview rounds.

Your Mission

• Know exactly where SLAs and our metrics stand at any given time
• Create regular health reports for stakeholders and have a full understanding of the status of our queues, ready to articulate to our stakeholders
• Understand our forecasts and be able to iterate with your expertise and provide recommendations on how we can improve
• Introduce alternative forecasts when asked, based on the situation
• Help to create and execute the strategic plan and objectives outlined on a weekly basis, as well as collaborate to achieve our higher-level OKRs
• Independently and proactively make decisions and take actions based on established guidelines, data analysis and best practices
• Communicate with precision to relevant teams about ways to improve our SLAs, operational efficiency and distribution of our agents
• Ensure your stakeholders are constantly aware of what you’re working on and how you’re supporting them, actively aligning on priorities and action plans
• Carry out all necessary tasks related to managing our queues, including reviewing and iterating forecasts, creating scheduling patterns, publishing schedules, and working with the wider WFM team to find solutions that align with our objectives
• Create and/or adjust agents schedules for our teams based on the latest forecasted volumes to optimise to SLAs
• Confidently and calmly handle incidents and manage stakeholders while devising steps to mitigate the situation
• Identify process improvement opportunities and take the initiative to automate, improve efficiency, and reduce waste and cycle times across WFM practices

This role will give you the opportunity to

• Solve a truly global challenge - our rapid growth rate, global customer base and the inherent complexity of moving money makes growing our support model a truly unique challenge right at the heart of our mission
• Be an impactful member of the team which will give you an opportunity to have a say in anything and everything the team will decide and build
• Process large amounts of raw data and present using G Suite, advanced Excel techniques, and internal tools.

About you

• Are a Singaporean Citizen/PR. Please note that we are unable to sponsor visas for this role.
• Have at least 1 year of relevant Workforce Management experience (in-house or in an outsourcing environment) with contact centre planning, scheduling and intraday management using workforce management tools.
• You possess strong problem-solving skills and can efficiently manage multiple deadlines and stakeholders with varying priorities. Additionally, you are dedicated to our mission at Wise and prioritise customer satisfaction.
• You’re a good communicator. You’ve got excellent verbal and written English skills and you’ve worked internationally, cross-team, or cross-geo before, so you’ll quickly pick up on how best to communicate effectively across different cultures and time zones. We want someone who can effectively communicate complex information clearly to a non WFM/technical audience.
• You welcome an open feedback culture, happy both giving and receiving feedback to or from anyone in the organisation. You get it done. You have track record of identifying and resolving issues independently, taking initiative even under unfamiliar or ambiguous circumstances
• You understand numbers. You’re keen to work with numbers and use them as a guide to solve problems but can also keep a human aspect in mind
• Lean knowledge to document and improve processes in a structured manner is preferred but not required

TRADITIONAL COFEESHOP VENTURING INTO GOURMET COFFEE hirng skilled barista.

Our company in intendings baristas experience preferred.

A passion for coffee and a genuine interest in creating exceptional coffee experiences for customers using traditional metohd

Solid knowledge of coffee preparation methods.

Ability to operate espresso machines and other coffee equipment with precision.

Friendly and welcoming customer service skills.

Good communication and interpersonal skills.

Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

Willing to train and pass on knownledge to local and foreign staff

Food handling certification or willingness to obtain one.

Cleaning of oulet is a MUST to mantain food hyginese amd quality

Able to commit to weekend and festive shift

Able to work in non aircon enviourment

TRADITIONAL COFEESHOP VENTURING INTO GOURMET COFFEE hirng skilled barista.

Our company in intendings baristas experience preferred.

A passion for coffee and a genuine interest in creating exceptional coffee experiences for customers using traditional metohd

Solid knowledge of coffee preparation methods.

Ability to operate espresso machines and other coffee equipment with precision.

Friendly and welcoming customer service skills.

Good communication and interpersonal skills.

Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

Willing to train and pass on knownledge to local and foreign staff

Food handling certification or willingness to obtain one.

Cleaning of oulet is a MUST to mantain food hyginese amd quality

Able to commit to weekend and festive shift

Able to work in non aircon enviourment

Roles & Responsibilities

An Exciting Opportunity to join a fast-growing team! WE SPECILAISE IN CARPERNTRY & INTERIOR DESIGN.

We are on a growing journey and building a stellar team! We are looking for a Head of HR to join our fast-growing team. The ideal candidate will be responsible for overseeing the HR functions across multiple countries.

This role involves developing and implementing HR strategies that align with the company's business goals and ensuring compliance with regional labour laws. The Regional HR Manager will serve as a strategic partner to regional leaders, driving employee engagement, performance, and organizational effectiveness.

Key Responsibilities

Leadership & Strategy

· Shape and execute HR strategies aligned with company goals and values.
· Advise senior leadership on HR policies and best practices.
· Foster employee engagement, productivity, and a positive workplace culture

Talent Acquisition & Talent Management

· Oversee recruitment and build a talent pipeline aligned with company needs.

· Lead strategic recruitment initiatives to ensure culture fit and organisational alignment.

· Workforce Planning - Leverage data to analyze workforce trends and develop strategies to address current and future staffing needs.

· Oversee regional talent management strategies to retain top talents.

· Implement and promote employee development programs and career path initiatives to enhance employee skills and engagement.

HR Operations and Compliance

· Manage HR operations, including policy development, compliance, and benefits administration.

· Optimise HR processes to align with industry standards and enhance efficiency.

Organizational Development

· Support organizational change initiatives and help drive cultural transformation within the organization

· Analyze organizational structure and recommend improvements to enhance efficiency and effectiveness

Compensation and Benefits

· Oversee regional compensation and benefits programs, ensuring they are competitive and aligned with company policies.

· Conduct compensation benchmarking and recommend adjustments to address market trends

Reporting and Analytics

· Provide regular reports and insights on HR metrics, including turnover rates, employee engagement, and recruitment performance.

· Use data-driven insights to inform decision-making and strategic planning.

Ideal Candidate Attributes

· Strategic, solution-oriented thinker with empathy and emotional intelligence.

· Proactive in adopting new HR trends to improve the employee experience.
· Approachable, fostering rapport and trust across diverse teams.

• Managing and instructing the site workers, setting their schedules, and monitoring their performance.
• Ensuring all health and safety guidelines are followed strictly.
• Conducting regular site inspections and addressing any potential hazards immediately.
• Maintaining accurate records of employee attendance, site activities, and progress reports.
• Collaborating with project managers, engineers, and architects to ensure that all activities align with the project plan.
• Ordering and managing the inventory of construction materials to ensure a steady supply without excessive overstock.
• Problem-solving and troubleshooting any issues that may interrupt the timeline or budget of the project

We are seeking a skilled Observability Principal Engineer with at least 2-3 years of experience in observability to join our dynamic team. In this role, you will be responsible for implementing, managing, and optimizing observability tools. You will work closely with cross-functional teams to ensure that our systems are monitored effectively, and issues are identified and resolved proactively.

Key Responsibilities:

• Design, implement, and maintain observability frameworks using tools such as Prometheus, Grafana, ELK Stack, tableau or similar.
• Design, implement, and maintain Monitoring tools such as BMC, CA, SolarWinds, SCOM, Dynatrace, Datadog or similar.
• Create and manage dashboards, visualizations, and reports to communicate system health and performance metrics.
• Collaborate with the sales team to understand client requirements and demonstrate how our observability solutions can address their specific needs.
• Prepare and deliver presentations, demos, and workshops to potential clients showcasing the capabilities and benefits of our observability tools.
• Troubleshoot and resolve tools-related issues in a timely manner.
• Assist in the training and mentoring of team members on observability and monitoring tools and practices.

Job Requirements:

• Bachelor’s degree in computer science, Engineering, or a related field.
• 2-3 years of experience in software development, Implementation, operations, or a related field with a focus on observability tools.
• Proficiency in implementing and managing observability tools.
• Solid understanding of cloud platforms (AWS, Azure, GCP) and containerization technologies (Docker, Kubernetes).
• Experience with scripting languages (Python, Bash, etc.) for automation tasks.
• Knowledge of best practices in monitoring, logging, and incident management.
• Strong analytical skills with the ability to diagnose issues and propose effective solutions.
• Excellent communication and collaboration skills, with a proactive approach to problem-solving.
• Technical experience in Enterprise Monitoring tools such as Dynatrace, Grafana, BMC,
• Knowledge of Automation tools, Cloud Technologies and DevOps Concepts, Open systems and Networking Technologies
• Good knowledge in various monitoring tools e.g. BMC, SolarWinds, CloudWatch and Azure.
• Experience with configuration management tools (Ansible, Terraform, etc.).
• Familiarity with APM (Application Performance Management) tools such as New Relic, Dynatrace, or similar.
• Understanding of network protocols and architectures.
• Experience with orchestration tools (e.g., BMC, Kubernetes, Apache Airflow, Jenkins) to create and manage automated workflows for deploying, monitoring, and scaling observability solutions.

Preferred Qualifications:

• Proficiency in observability tools (e.g., Grafana, ELK Stack, Datadog, Prometheus etc).
• Proficiency in ITOM tools (e.g., BMC, Dynatrace, CA, SCOM, IBM, SolarWinds etc).
• Strong understanding of monitoring and logging frameworks.
• Experience with distributed systems and microservices architecture
• Ability to write scripts for automation and data analysis.
• Experienced in cloud platforms (AWS, Azure, GCP) and their monitoring services.
• Experience with CI/CD pipelines and infrastructure as code (IaC) tools like Terraform or Ansible
• Relevant certifications in cloud computing, DevOps, or observability tools can be a plus.

Company Overview

Rave Tech is a pioneering SaaS provider specializing in travel ERP solutions that leverage machine learning to boost the productivity of travel agents. Our mission is to transform the travel industry by delivering innovative solutions that streamline operations, enhance efficiency, and create superior customer experiences. We are committed to innovation, quality, and continuous improvement, embodying our tagline: Pursuing Advantages to Boost Profitability.

Are you passionate about leveraging technology to drive industry change? Do you thrive in a fast-paced, dynamic environment where your contributions can have a lasting impact? If you're ready to join a team that values creativity, collaboration, and professional growth, Rave Tech is the place for you. We are seeking talented professionals eager to contribute to our vision and shape the future of travel technology.

Job Summary

We are seeking a driven and results-oriented Customer Acquisition Manager to join our dynamic team. In this role, you will identify and qualify leads, understand customer needs, and convert opportunities into successful sales. You will be responsible for crafting findings, closing deals, and achieving sales targets, with a focus on building long-term client relationships.

The ideal candidate should have 2–3 years of experience in technology sales, strong proficiency in English and Chinese, and knowledge of government grants. You should be a passionate hunter, goal-oriented, and self-disciplined, with a positive attitude and the ability to work independently and as part of a team.

This is an excellent opportunity for a motivated individual to thrive in a fast-paced, innovative environment while contributing to our company's growth.

Key Responsibilities

• Research, identify, and develop new business opportunities to expand the company's customer base.
• Conduct in-depth consultations to understand customers' requirements, pain points, and goals.
• Translate customer requirements into clear write-up based on customer business needs and requirements.
• Develop and execute strategies to close sales deals, ensuring achievement of monthly and quarterly targets.
• Provide guidance on relevant grants and funding opportunities to support customers purchase decisions.
• Build and maintain strong, long-lasting relationships with clients to encourage repeat business and referrals.
• Maintain accurate records of sales activities, leads, and pipeline progress in CRM systems.

Requirements

• Minimum 2–3 years of experience in technology sales or related fields.
• Strong communication skills in spoken, written, and reading English and Chinese.
• Diploma or higher education is preferred.
• Proficiency in CRM systems, software, and online tools is not required, but the ability to quickly adapt to new software and tools is essential.
• Familiarity with government grants or funding schemes is an added advantage.
• Understanding of digital marketing and related areas will be an added advantage.
• Singapore Citizens and Singapore Permanent Residents preferred.

Personality Trait

• Passionate Hunter: Driven by the thrill of prospecting and closing new deals.
• Goal Getter: Results-oriented with a proven track record of meeting or exceeding sales targets.
• Willing to Learn: Eager to adapt, grow, and refine skills in a dynamic environment.
• Positive Attitude: Maintains an optimistic outlook, even in challenging situations.
• Team Player: Collaborates effectively with internal teams to deliver exceptional client solutions.
• Integrity: Demonstrates honesty and ethics in all business dealings.
• Self-Discipline: Manages time and tasks efficiently to meet deadlines and commitments.
• Independent Worker: Able to operate with minimal supervision while delivering high-quality results.

What We Offer

• Competitive salary and benefits package
• Opportunity to work on cutting-edge technologies and projects
• A collaborative and inclusive work environment
• Professional development and growth opportunities
• Flexible working hours and remote work options

Key Responsibilities:

• Provide professional manicure and pedicure services, including nail shaping, cuticle grooming, hand and foot massage, and polish application

• Offer a range of nail care services such as gel polish application, acrylic or gel extensions, and nail art as per client requests

• Maintain a clean, organized, and sanitary work environment, including disinfecting tools and equipment after each client

• Assess clients' nail and skin conditions and recommend appropriate treatments and aftercare

• Stay updated on the latest nail trends, techniques, and products to enhance service offerings

• Ensure a positive client experience by being attentive, friendly, and professional

• Manage appointment scheduling and client records accurately

• Comply with all health, safety, and hygiene standards

Required Skills & Qualifications:

• Proven experience as a Manicure/Pedicure Technician or similar role

• Certification in nail care or cosmetology preferred

• Proficiency in nail techniques such as gel and acrylic application, nail art, and classic manicures and pedicures

• Strong attention to detail, creativity, and ability to stay calm and professional under pressure

Qualifications

1. Degree in Engineering or related field with at least 8 years of working experience preferably in the government sectors, telecommunications, IT, or technology fields.
2. Good understanding of technology trend and ecosystem in the application modernization industry. Familiarity in areas such as low code/no code platforms, business process automation, robotic process automation, SaaS integration.
3. Strong solution selling and relationship management skills. Able to develop relationships from cold calling or networking activity.
4. Proficient at planning and executing account strategies and maintaining effective long-term business relationships with key decision makers.

1. To act as a single point of contact for all user incidents, requests, and general communication.
2. Provide Level 1/2 support to all applications or software systems.
3. Coordinate with different support team to ensure issue resolved with proper resolution recorded.
4. Follow SOP and policy defined.
5. Knowledge Base Maintenance.
6. Provide incident management for all in-scope assets.
7. Responsible for tickets resolution within scope of support, with the use of remote diagnosis and resolution where appropriate.
8. Responsible for call logging, call assignment, incident management & coordination, call trackingand follow up to closure within agreed SLA.
9. SLA compliance and reporting.
10. Responsible for scheduling the engineers for onsite service calls.
11. Log all calls in the CRM system provided; review and manage all incidents and problems to ensure accurate recording, appropriate classification, timely escalation and updates to the customers.
12. Manage proactive monitoring using relevant tools and manage the alerts and tickets generated to closure.
13. Review the incidents and contribute to building up a knowledge base for effective and efficientIT support.
14. Develop and maintain service desk metrics and reports.
15. Focus on first call resolution to ensure early closure of tickets.

Location: Tampines (Transport Provided @ Serangoon, Woodlands, Jurong East etc.)

Working Hours: Mon - Fri (8am - 5pm)

Salary: Basic Up to $3200 + Benefits + Bonuses

Job Scope:
- Handle order processing and fulfillment for the warehouse to ensure smooth & prompt delivery.
- Reply to emails from customers on enquiries, feedback and order placements.
- Prepare customer's reports and maintain database of customers in the system.

Requirements:

- Min O level/ Diploma In any field

Job Description:

• Perform real-time analysis and trending of security log data from various security devices and systems.
• Maintain data sources feeding the log monitoring system, develop and maintain detection and alerting rules.
• Respond to user incident reports and evaluates the type and severity of security events.
• Execute initial triage of incidents to rule out false positives.
• Identify recurring security issues and risks and develops mitigation plans and recommends process improvements.
• Interpret and apply security policies and procedures.
• Establish escalation processes for security incidents and develops contingency plans and disaster recovery procedures.
• Validate business requirements to align with business/operation needs as well as IT architecture and security standards
• Review the test scenarios and perform mock/sanity test to ensure smoother production implementation
• Perform walkthrough for BAU-related incidents and fix proposal to all stakeholders for review and signoff

Job Description:

• Design and perform tests and check cases to determine if infrastructure components, systems and applications meet confidentiality, integrity, authentication, availability, authorisation, and nonrepudiation standards.
• Translate requirements into test plan, write and execute test scripts or codes in line with standards and procedures to determine vulnerability to attacks.
• Certify infrastructure components, systems and applications that meet security standards.
• Design, develop, test and maintain web and mobile solutions to meet the requirements.
• Evaluate programming codes to ensure that they are properly structured, meet industry standards and are compatible with browsers and devices. Develop website infrastructure and integrate websites with other computer applications.
• Experience working on Cordova and React JS is a Must.
• Proven experience in Analysis, Design, Development, Testing, and Implementation (all phases of software development life cycle – SDLC).
• Excellent functional, analytical, and interpersonal skills.
• Excellent verbal and written communication skills.
• Must be a self-starter requiring minimal supervision.
• Ability to handle diverse situations, multiple projects and rapidly changing priorities.

If you thrive in customer-centric environments, radiate positivity, and bring vibrant energy to every interaction, this is your opportunity to make a meaningful impact in a dynamic and innovative setting.


The Company …

MIJ Hub is a pioneering private institution and NGO that has been dedicated to transforming the lives of individuals with diverse learning needs for over 13 years. They offer comprehensive educational programs, vocational training, and community integration initiatives aimed at empowering individuals from childhood to adulthood. Their mission is to serve as a one-stop center for the special needs community, providing accessible and impactful services that drive meaningful change.

In addition to their core educational offerings, the organization manages several for-profit ventures that generate sustainable revenue streams. These initiatives help subsidize education costs, ensuring that high-quality learning experiences are available to all. Joining this team means becoming part of a forward-thinking, dynamic organization committed to inclusivity, financial sustainability, and making a lasting difference in the community.


The Opportunity…

Step into a pivotal role as a Sales Specialist, where you’ll be the first hire in the sales function of a growing organization. This is your chance to shape the foundation of a sales strategy while driving growth across multiple brands.


The Role…

As a key contributor, you’ll:

• Drive Sales: Lead initiatives to boost enrollments, secure donations, and promote product sales across multiple brands.
• Engage Customers: Connect with customers via calls, emails, and WhatsApp to understand their needs, close sales, upsell, and retain loyalty.
• Leverage Technology: Use HubSpot CRM to manage customer data, track activities, and maintain accurate records.
• Collaborate Cross-Functionally: Work with marketing and product teams to align efforts, develop sales materials, and enhance customer journeys.
• Deliver Results: Monitor sales performance, optimize strategies, and exceed targets through upselling, cross-selling, and customer feedback.

Additional responsibilities include addressing customer inquiries, coordinating with other departments for smooth operations, and staying informed about industry trends and product knowledge.


& You…

• Has a Customer-Centric Personality: You light up conversations with your vibrant energy, bringing a ray of sunshine to every interaction and leaving customers with a smile.
• Experience: At least 2 years of sales or customer service experience in any industry.
• Tech Savvy: Proficient in Excel and experienced with CRM systems (HubSpot preferred).
• Resourceful and Responsive: You think on your feet, solve problems efficiently, and always keep the customer at the heart of what you do.
• Collaborative Spirit: A team player who works seamlessly across functions to create a positive customer journey.
• Communication Skills: Well-spoken, eloquent, and articulate, with a natural ability to build rapport. Bonus if you can communicate in Bahasa, but this is not required.

Why You Should Be Excited About This Role:

• Make a Difference: Join a trailblazing NGO dedicated to transforming lives and driving meaningful change for individuals with diverse learning needs.
• Thriving Environment: Embrace a vibrant, fast-paced setting where you can optimize cutting-edge marketing initiatives, manage impactful budgets, and forge strategic partnerships.
• Advance Your Career: Leverage your expertise to drive growth and success, all while growing professionally in a forward-thinking and purpose-driven organization.

Job brief

Blum South East Asia Pte Ltd is looking for a showroom specialist to join their dynamic team. The showroom specialist position will be directly responsible for assisting the Sales Team regarding client interaction, sales, order processing, sample requests and administrative necessities. The position is a permanent appointment.

To perform this job successfully, an individual must have a high energy level and be able to perform each essential duty in a timely and effective manner. The requirements listed below represent the minimum level of knowledge, skill and ability necessary.

Our work environment is fast-paced and exciting!

Responsibilities

· Conducting showroom appointments

· Introduction of products to architects, interior designers, developers & homeowners

· Actively participate in showroom hospitality to ensure customer satisfaction

· Handling telephone/internet inquiries

· Assist outside sales reps on their custom requests, registered projects

· Assist in processing orders, quotations and reserves

· Proposal generation, costing, assistance to arrange for training schedules and training agenda

· Knowledge expert on product services

· Pull sample requests and maintain sample library

· Develop, foster and maintain proposals and customer relationships to generate future sales opportunities

· Routine correspondence with clients in a prompt and professional manner

· Maintain client database for follow up purposes

· Ability to help resolve customer service issues

· Perform routine showroom appearance maintenance; refilling of catalogues, tidiness and cleanliness

· Assist in all showroom events - some after business hours

· Assist with other duties assigned by the Showroom Team Leader

· Most importantly, providing a memorable customer experience

Requirements

· Minimum 1-2 years related experience in sales operations or sales support

· Present a professional image and a desire to grow professionally

· Previous inside showroom consultancy experience (hardware experience a plus)

· A high motivation and a winning attitude

· Exceptional customer service skills and ability to deal directly with customers

· Exceptional communication skills both orally and written with clients and internal colleagues

· Knowledge of the interior design community

· Pay high attention to detail

· Great organizational skills

· PC competency

· Strong working knowledge of Microsoft Outlook

· Advanced Word and Excel skills

· Ability to multitask and prioritize a variety of tasks

· Ability to work a 40 hour a week schedule

· Able to work overtime, weekends and holidays, if necessary

Responsibilities:

· Deliver virtual or onsite product training sessions

· Consult with customers on best practices for their organization’s usage of the product

· Responsible for performing customer needs and solution finding sessions

· Identify needs for additional features and training that enhance customer success and retention

· Speak with power users in the organization and identify opportunities for expansion of account usage

· Provide customer feedback and/or requirements to the Sales team

· Stay up-to-date and be a subject matter expert on all new product features rollouts

· Attend all sessions organized for products purposes

· Participate in training/mentoring new team members

· Familiarity with SaaS product and ability to employ strategies in online environments

· Perform additional duties as assigned

Requirements:

· Minimum a Diploma Holder.

· Must be IT savvy and familiar with SaaS products.

· Good analytics and problem solving skills.

· Good interpersonal and communication skills.

· With a minimum of 4 years working experience in Customer Support role preferred.

· Must be able to converse and write well and clearly in English language. Able to speak in Mandarin will be an added advantage.

Key Responsibilities:

Payroll Processing:

• Accurately process payroll on a monthly basis for more than 300 employees.
• Ensure compliance with all relevant payroll legislation, tax requirements, and company policies.
• Manage all aspects of payroll, including deductions, overtime, bonuses, commissions, benefits, and other payroll-related transactions.
• Review and verify payroll data, ensuring accuracy and completeness before processing.

Stakeholder Management:

• Work with internal departments, including HR and Finance, to gather necessary information and resolve payroll-related queries.
• Work closely with external payroll vendors, tax authorities, and other relevant third parties to ensure compliance with regulatory requirements.
• Respond to employee inquiries regarding payroll, benefits, and taxation matters in a timely and professional manner.

Compliance & Reporting:

• Ensure adherence to Singaporean employment laws on matters on CPF contributions, tax filing, and other statutory deductions.
• Prepare and submit all statutory reports, including CPF, tax filings, and other mandatory documents, in compliance with government deadlines.
• Assist in internal audits, maintaining accurate records and reports of payroll transactions and related documentation.

Payroll System Management:

• Maintain and update the payroll system to ensure the accurate capture of employee data and payroll-related information.
• Work with HRIS/payroll software system to enhance payroll processing efficiency and accuracy.
• Provide recommendations for improving payroll processes and systems.

Recordkeeping & Confidentiality:

• Maintain strict confidentiality of all payroll and employee information.
• Ensure that all payroll records are properly maintained and archived according to company policies and legal requirements.

Other Related Tasks:

• Assist with annual salary review and bonus processing.
• Support any other payroll-related tasks or projects as required by the HR or Finance departments.
• Manage payroll operations.

Requirements:

• Diploma or Degree in Accounting, Human Resources, Business Administration, or related field.
• At least 3-5 years of payroll processing experience in Singapore, preferably in fast-paced environment for a workforce over 300 employees.
• Experience with other payroll software systems such as SAP, SuccessFactors, or similar.
• Strong understanding of Singapore's labor laws, tax regulations, and CPF requirements.
• High working proficiency with Microsoft Excel.
• Exceptional attention to detail and high level of accuracy.

For keen applicants, please share your updated CV in MS Word Format stating your current, expected salary details & availability to [email protected] for further discussions. We regret to inform that only shortlisted candidates will be notified.

All nationalities welcome

If you have what it takes, join our fast growing and dynamic team!

Responsibilities:

- Respond to necessary on site servicing when required

- Upkeep of company vehicle

- Maintain and replenish equipment and spares for daily operations need

Requirements:

- Preferably with related working experience (carpentry, wood work)

- Outspoken and good communication skills

- Ability to work in a fast-paced environment

- Basic command of English

- Able to cover standy routine for urgent rectifications (additional allowance provided)

Benefits:

- 13th month AWS

- Performance bonus

- Medical Insurance coverage

- Dental/Optic allowance