Job Description

-Manage day to day operations and ensure smooth running of Tree Art campus.

-Proactively engage customers and build good rapport through understanding of students and their progress development.

-Engage in effective sales pitch through familiarising with Tree Art curriculum and programme.

-Support management in planning and executing strategies to increase sales.

-Plan, organise and communicate to customers on the various programme and campus events.

-Serve as customer’s main point of contact and manage communication platforms.

-Responsible for customer enquiries, student enrolment and post-sales services.

-Coordinate class schedule and arrange for replacement teachers when necessary.

-Monitor student attendance and follow up to arrange for makeup lesson.

-Perform administrative duties including maintaining ERP, student records and tracking withdrawals.

-Share expertise and provide guidance to direct report.

-Motivate and work as a team in the achievement of service excellence and centre targets.

-Liaise with landlord on updates.

-Perform any other duties and responsibilities as assigned by the Operations Director.

Qualification:

-Minimum Diploma in Business, Marketing, or a related field.

-Sales experience in industries such as beauty, cosmetics, or retail services is highly desirable. -Fresh graduates with a strong sales acumen are welcome to apply.

-At least 1 year of relevant experience in sales, hospitality, marketing, or education. -Proficient in Microsoft Office (Excel, Word, PowerPoint).

-Excellent communication and interpersonal skills.

-Meticulous, organized, and able to multitask. -Prior experience working with children is an added advantage.

Working Hours (43 hours per work week):

-Mon : off

-Tuesday - Friday : 1.30pm - 7.30pm

-Saturday and Sunday: 9.00am - 7.30pm

Job Responsibility:

• Design Management: Oversee architectural design processes to ensure compliance with project requirements and timelines.
  Coordinate with stakeholders, including clients, consultants, and contractors, for design approval and revisions.
  Manage the integration of architectural designs with other disciplines such as MEP and structural engineering.
  
• Project Coordination: Lead the architectural team in planning and executing project deliverables.
  Ensure project adherence to local building codes, regulations, and safety standards.
  Monitor design changes and manage their impact on cost, time, and quality.
  
• Team Leadership: Supervise, mentor, and evaluate the performance of junior architects and design staff.
  Provide technical guidance and foster professional development within the team.
  
• Quality Assurance: Conduct regular reviews of design deliverables to maintain high standards.
  Implement and oversee quality control measures for all architectural outputs.
  
• Client & Stakeholder Engagement: Present architectural proposals and reports to clients and stakeholders.
  Address client feedback and ensure satisfaction through effective communication and solutions.

Job Responsibility:

• Bachelor’s degree in Architecture; a Master’s degree is an advantage.
• Professional accreditation (e.g., Architect Registration) preferred.
• Minimum 8–10 years of relevant experience, including leadership roles in architectural design and project management.
• Excellent leadership and team management capabilities.
• Strong problem-solving skills and decision-making abilities.
• Effective communication and interpersonal skills for dealing with diverse stakeholders.
  

1. Job Description

Roles & Responsibilities

· In charge of handling CAP and MOH license

· Responsible for the day-to-day management of the laboratory, acting as a focal point for all Laboratory related matters.

· Drive implementation of policies and procedures; ensure compliance from team members.

· In-charge of the quality system, maintain quality document and risk assessment (RA) documentations.

· Ensure the handling of clinical test specimens are in accordance to protocol.

· Performs validation test procedures and protocols.

· Prepare the lab team for audit inspection of licensing and accreditation.

· Liaises with referral laboratories, collaborators and vendors.

· Assist in monitoring financial performance of the lab, in relation to budget and cost control.

· Establishes and maintains inventory controls and levels to confirm with budgets.

· Ensure the safety of all personnel working in the laboratory.

· Assist in overall staff supervision, training and competency.

· Qualification of laboratory equipment and maintains the equipment master list

· Ensures that laboratory activities comply with relevant Acts, legal requirements and ethical standards.

· Undertakes to perform other duties, as requested by the Laboratory Director.

- In charge of handling CAP and MOH license

- Analyze sequencing data and report results to customers in a timely manner

- Assist in trouble shooting

- Interact with bio informaticians and evaluate bioinformatics output

- Supervise and train junior staff

2. [Requirements]

- 2 years clinical lab working experience

- Degree in genetics, biology or related life science major

- NGS experience

4. Salary

Based on his/her experience and last drawn salary

1) POSITION SUMMARY

• Plan and manage all marketing, advertising, publicity and promotional events for the assigned brand(s) according to set guidelines.
• Support the store Business Goals.
• Support the CRM and increase existing base of VIP customers.
• Be an ambassador for the represented BRAND and portray at all times a professional and customer-oriented image.

2) KEY PERFORMANCE INDICATORS :

• Traffic build
• CRM registration
• Tagging and life cycle management
• Social following and engagement

3) KEY AREAS OF RESPONSIBILITIES

Plan and Manage all Marketing, Advertising, Publicity and Promotional

• Plan and direct advertising, public relations, and promotional events and strategies for the assigned Brand(s).
• Develop media relations policy
• Initiate, develop, and maintain local, national, and international relations.
• Initiate, develop, and maintain media contacts for disseminating information.
• Arrange interviews for and regularly briefs company officials on sensitive and/or controversial issues; recommends public relations course of action in crisis and in routine public relations situations.
• Frequently act as a company spokesperson, representing officials at media interviews and company meetings with approval from Directors
• Interpret company programs for the media and the public, including retail business areas peculiar to the company.
• Coordinate ceremonies, press conferences, and other events or special projects.
• Oversee and manage company use of contracted advertising and public relations
• Manage the advertising, public relations, and promotional budget by writing the narrative, projecting costs, determining necessary

Marketing

• Plan, implement and monitor events calendar for positive brand building through promotional activities
• Develop Marketing plans for the Brand(s) and attain necessary approvals prior to execution. The Marketing Plan must have an ROI indicated for every initiative (where possible).
• Partner with Brand to develop seasonal marketing and PR strategies
• Ensure all marketing materials are approved by Brand and/or Directors.
• Share store photos with Brand Principal if required.
• Ensure a copy of all final marketing materials are sent to Brand Principal if requested.
• Make periodical store visits to better understand the business marketing needs.
• Build effective working relations with Brand Managers within the Company.
• Review and research marketing campaigns of competitor brands.
• Ensure timely submission of all marketing reports including post-event reports.
• Have strong understanding in Social Media sites and Website updates
• Monthly engagement with Store Manager at store level

4) POSITION SPECIFICATION:

Minimum a Bachelor’s Degree In Marketing

Minimum 4-5 years of management experience in luxury goods or a comparable retail environment.

• Good interpersonal skills
• Strong Financial Acumen
• Ability to handle stress, show resilience and adapt to changing market trends.
• Pleasant Personality with positive attitude
• Excellent communicator
• Good Persuasion and negotiation skills
• Proficient in computer skills

Fluent English and both in written and spoken. Knowledge of other language is added advantage.

Job Overview:

The General Manager will oversee the day-to-day operations of Tree Art International, ensuring efficiency, team coordination, and profitability. The role requires an experienced leader with at least 10 years of relevant experience, including a minimum of 5 years in a senior leadership position. The General Manager will be responsible for managing resources, leading teams, and implementing policies and strategies in an education-focused environment.

Key Responsibilities:

-Oversee daily operations of the company, ensuring efficient delivery of educational services and programs.
-Lead and mentor department heads, including curriculum development, teaching staff, and operations teams, to achieve their respective goals.
-Implement business strategies, plans, and procedures tailored to the education sector, ensuring alignment with the company’s vision and goals.
-Manage financial performance, including budgeting, forecasting, and cost control, with a focus on educational program sustainability and profitability.
-Foster a positive learning and working environment, promoting collaboration and professional development among staff.
-Develop performance metrics for education programs and regularly review and report on business and educational outcomes.
-Ensure compliance with education regulations, licensing requirements, and safety standards.
-Collaborate with the executive team to identify and implement growth opportunities in the education sector.
-Represent the company to external stakeholders, including clients, education partners, and government bodies.

Requirements:

-Bachelor’s degree in Business Administration, Education Management, or a related field (Master’s preferred).
-Minimum of 10 years of professional experience, with at least 5 years in a leadership role overseeing operations in the education sector.
-Proven experience in a senior management position, with a strong understanding of business and education operations.
-Strong financial acumen and experience managing budgets and resources in an educational environment.
-Excellent leadership, communication, and problem-solving skills.
-Ability to work under pressure and manage multiple priorities, particularly in an education setting.
-Experience in developing and implementing educational business strategies.
-Strong interpersonal skills and ability to lead diverse teams of educators and administrators

Responsibilities:

• Financial accounting and bookkeeping
• Handle day-to-day financial operations within the company & group (payroll, invoicing, accounts payable, accounts receivable and other transactions)
• Record accounts payable and staff claims and process payment
• Follow up on accounts receivable collections.
• Producing financial reports related to budgets, account payables, account receivables, expenses etc.
• Maintain an accurate record of financial transactions and perform timely reconciliations.
• Use knowledge of local laws to comply with reporting requirements (eg. GST submission).
• Liaise with various internal parties such as key account managers and external parties such as bankers, suppliers, sub-contractors and auditors.
• Conduct variance analysis, identify trends, and provide actionable insights to the leadership team.
• Review consolidation package done by subsidiary companies and report to HQ.
• Any ad-hoc duties as assigned.

Requirements:

• Ideally 5 years of relevant working experience in handing full sets of accounts. Prior experience in project accounting will be an advantage.
• Good interpersonal skills and the ability to work independently as well as collaboratively in a team-oriented environment. Willing to coach and support other team members.
• Meticulous with attention to details and have good organizational skills.
• Positive attitude towards problem solving and ability to think creatively.
• A multi-tasker and learner with self-motivation and integrity.

Job Decription:

• Overall in charge of the HR department and daily HR-related operation matters

• Ensure compliance with labor laws, regulations and maintaining up-to-date knowledge and implementing necessary changes.

• Oversee payroll processing, ensuring timely and accurate payments

• Oversee the processing of HR documentation, including employment contracts, job changes, and terminations

• End-to-end payroll processing using Info Tech Software

• End-to-end recruitment including curating a pleasant onboarding

• Updating of HR policies, employee handbook, and rolling out of initiatives, ensuring compliance with local laws and regulations

• Maintain accurate HR documentation and record-keeping

• Support on performance management

• Lead the annual performance appraisal process

• Liaise with insurers, insurance brokers, or agents to manage the purchase and renewal of group general and medical insurance

• Analyse trends in compensation and benefits to ensure competitiveness and fairness

• Other duties as assigned by management including admin if necessary

Requirement:

• Knowledge of the Singapore Employment Act preferred.

• Diploma or Bachelor’s degree in Human Resource Management or related field

• 5 years relevant experience in Singapore.

Store Manager for Minimart and Bistro

Position Overview
The Store Manager is responsible for overseeing the daily operations of the mini-mart, ensuring smooth functioning, profitability, and excellent customer service. This role involves managing staff, maintaining inventory, enhancing customer satisfaction, and achieving sales targets.

Key Responsibilities

Store Operations

Oversee the daily operations, ensuring the store runs efficiently and meets business objectives.
Ensure cleanliness, organization, and compliance with safety and health standards.
Ensure operational procedures are being followed.

Staff Management

Supervise store staff / part-timers.
Schedule shifts, assign duties, and ensure adequate staffing levels.
Motivate and manage team performance through regular feedback.

Inventory Management

Monitor stock levels and coordinate with suppliers to ensure optimal inventory.
Manage stock replenishment and prevent overstocking or stockouts.
Conduct regular inventory checks and resolve discrepancies.

Customer Service

Ensure excellent customer service by addressing customer complaints and resolving issues promptly.
Maintain a customer-focused environment and gather feedback for continuous improvement.

Sales and Profitability

Monitor sales performance and implement strategies to achieve targets.
Analyze sales reports to identify trends and make informed decisions.
Optimize product placement and promotions to maximize revenue.

Financial Management

Manage cash handling, daily reconciliations, and bank deposits.
Control expenses by adhering to budget guidelines.

Compliance and Reporting

Ensure compliance with legal regulations, licensing requirements, and company policies.
Prepare and submit regular operational and financial reports to senior management.

Qualifications and Skills

• Experience in such or similar role a plus
• Team management abilities
• Good communictor and interpersonal skills
• Problem-solver, able to make independent decisions

Working Conditions

• Full-time position, requiring flexibility in work hours, including potential shifts on weekends and PHs as needed.
• Physical demands include standing for extended periods and handling inventory.

Job brief

We are looking for a reliable Logistics Manager to be responsible for the overall supply chain management. Logistics Manager responsibilities include organizing and monitoring storage and distribution of goods.

The goal is to manage the entire order cycle so as to enhance business development and ensure sustainability and customer satisfaction.

Responsibilities

• Strategically plan and manage logistics, warehouse, transportation and customer services
• Direct, optimize and coordinate full order cycle
• Liaise and negotiate with suppliers, manufacturers, retailers and consumers
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Arrange warehouse, catalog goods, plan routes and process shipments
• Resolve any arising problems or complaints
• Supervise, coach and train warehouse workforce
• Meet cost, productivity, accuracy and timeliness targets
• Maintain metrics and analyze data to assess performance and implement improvements
• Comply with laws, regulations and ISO requirements
• Drive when required

Requirements and skills

• Proven working experience as a Logistics Manager
• Record of successful distribution and logistics management
• Demonstrable ability to lead and manage staff
• Proficient in standard logistics software
• Excellent analytical, problem solving and organisational skills
• Ability to work independently and handle multiple projects
• BS in Business Administration, Logistics or Supply Chain
• Valid Class 4 license

Job Description & Requirements :

Overall management for the project with respect to contractual, budget, resources, design, procurement, construction, quality and safety.

Review and execute tender document submission in line with contractual requirements

Evaluate all sub-contractors & vendors technical submissions

Coordinate with consultants on all projects' technical details

Supervise and lead a team of Quantity Surveyors to prepare tender proposals from pre-tender to post-contract stages

Ensure all documentations is accurate and for timely submission

Monitoring construction costing for optimal solutions in line with market conditions

Adhoc duties

Requirement:

Must have HDB project experience

Degree in Civil or Structural Engineering, Quantity Surveying or related discipline

Minimum 5 years of experience in General building projects tenders

Proficient and dexterous in tender preparation, authorities submission

Good Interpersonal and communications skills

Able to work under pressure with tight deadlines

Meticulous with positive work attitude

Manager - manicurist

Roles & Responsibilities

• Deliver professional nail services including manicure/ pedicure, extension and gel nail services
• Good excellent cleanliness and hygiene practices
• Provide advice to client on nail colour, style, design before treatment and selling treatment after service ensure that customers are comfortable
• Eyelash Extensions / Eyebrow Technician experience is a plus
• Ensure cleanliness of working area daily

Job Requirements:

• Full Time
• Minimum of 3 years managerial experience
• Provide great customer service with our clients
• Passion about work
• Able to work on weekends
• Make sales of service and packages
• Aware of targets and use product knowledge and selling skills effectively to achieve set target

Working hours:

1030am to 830pm

Why Join Us? Company Benefits

Full time employment entitle to :

-14 days Sick Leave & 7 days Annual Leave, up to 14 days

-Max 60 days hospitalisation leave

-2 days Children care Leave (entitle to parent who qualify)

Career Growth Advancement

Attractive Salary + Personal Commission+Manager Commission

(Gross Salary Range from $3000 depending on experiences)

Please Whatsapp Michelle 88092666 to apply

Job Responsibilities

• Responsible for developing Category Sourcing strategies, aligning with all the stake holders and taking actions to drive the strategy in intended direction.
• Support NPI team on commercial and technical sourcing, supplier relationship management, and program management of technical components, subsystems, and systems that are developed with and/or procured from our supply chain.
• Market research, identification, screening and qualification of new suppliers to meet KLA’s technical and commercial roadmap.
• Drive cost savings initiatives and support escalations.
• Understand, negotiate & align terms of Purchase Agreement.
• Coordinate & lead supplier business reviews and scorecards.
• Contribute, lead, and manage cross-functional and cross-divisional teams to ensure timely achievement of milestones, effective supplier relationship management, and ensure business continuity through effective risk management.
• Maintain capability matrix for all key suppliers, track KPIs on supplier performance and make sure an effective supply base is available to meet organizational needs.

Job Requirements

• Position requires a minimum of a Bachelor Degree in a technical engineering field or equivalent; In addition, an MBA is preferred.
• 10+ years’ relevant industry experience in supply chain management and technical sourcing. Experience with category management for contract manufacturing will be added plus.
• Ability to develop and execute sourcing strategies that map to and support overall business strategies.
• Ability to lead complex supplier relationships and negotiations.
• Requires a blend of technical and business expertise as well as solid interpersonal and negotiation skills to contribute, lead, and manage at all organizational levels, both internally and externally.
• Experience negotiating complex supplier agreements
• Ability to analyze large amounts of data and recommend actions or strategies from the analysis
• Ability to contribute and drive technical solutions both internally and externally.
• Experience managing global cross-functional teams
• Understanding of SAP or equivalent MRP system
• Domestic and international travel may be required. (<=25%)
• Good project management, communication, negotiation and presentation skills

Improve efficiency and increase profits while managing the overall operations of a company or division.

Duties include managing staff, overseeing the budget, employing marketing strategies, and many other facets of the business.

Often report to higher-level managers or executives and supervise lower-level managers.

Maintain a warm and friendly demeanor at all times.

Must be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous, and service-oriented manner.

Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.

Must be able to multitask and prioritize departmental functions to meet deadlines.

Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner.

Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.

Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.

Must be able to maintain confidentiality of information.

Perform other duties as requested by management.

Improve efficiency and increase profits while managing the overall operations of a company or division.

Duties include managing staff, overseeing the budget, employing marketing strategies, and many other facets of the business.

Often report to higher-level managers or executives and supervise lower-level managers.

Maintain a warm and friendly demeanor at all times.

Must be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous, and service-oriented manner.

Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.

Must be able to multitask and prioritize departmental functions to meet deadlines.

Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented mann

Responsibilities:

• Be the primary point of contact and build long-term relationships with customers
• Help customers through email, phone, online presentations, screen-share and in person meetings
• Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
• Forecast and track key account metrics
• Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations
• Enhance department and organization's reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
• Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis
• Monitor and analyze customer's usage of our product and do market research on existing competition
• Responsible for working with the Sales team to onboard and integrate new clients and developing existing client relationships.
• Liaise between the customer and internal teams

Requirements:

• Possess a Bachelor’s Degree, Post Graduate Diploma, Professional Degree in relevant field
• Preferably 4 years of work experience and Proven account management or other relevant experiences.
• Meticulous attention to detail and accuracy.
• Ability to meet and establish deadlines.
• Ability to work under minimum supervision and be self-motivated.
• Flexibility and the ability to thrive in a fast-paced environment.
• Excellent interpersonal skills and a team player.
• Experiences in the Utility Sector would have an added advantage.
• Experience with enterprise software would have an added advantage

Only shortlisted candidates will be notified.

Roles and Responsibilities:

• Handle company full set of accounts.
• Responsible for the full spectrum of Accounts Payables and Accounts Receivables.
• Monitor daily incoming funds to ensure timely receipts.
• Reconcile monthly bank statements with company accounts to ensure accuracy.
• Preparing monthly schedules and management-specific reports such as P&L, BS etc.
• Assist CFO in the annual budgeting process.
• Assist in analysing company year-end performance and propose improvement.
• Quarterly GST tabulation and submission of GST F5.
• Preparation of weekly cashflow projection.
• Maintain Fixed Assets Register and ledger.
• Handle audit compliance and engage with external auditors / corporate secretary for tax filling, AGM and other secretarial compliance.
• Ensure compliance with accounting standards, regulatory requirements, and internal policies.
• Starting up new accounting department with CFO.

Requirements:

• Min. Degree in Accounting, Finance or equivalents. ACCA or CPA preferred.
• Minimum 3-4 years of accounting, general ledger experience.
• Good knowledge of Microsoft Office and accounting software.
• Prior experience as Senior Account Executive/Manager in Food Manufacturing industry advantageous.
• A good problem solver.
• Good communication skills.
• Committed, responsible, independent and team player.
• Able to work independently.
• Know how to prioritise and react according to the urgency of things.
• Willing to learn and positive attitude.

Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability.

Meet sales goals by training, motivating, mentoring and providing feedback to sales staff.

Ensure high levels of customers satisfaction through excellent service.

Complete company administration and ensure compliance with policies and procedures.

Maintain outstanding store condition and visual merchandising standards.

Conduct personnel performance appraisals to assess training needs and build career.

Staff work arrangement.

Daily company management.

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

NUS Office of Internal Audit (OIA) is an independent unit that plays an important role in partnering with the stakeholders across the University to ensure that management anticipates, recognizes, and appropriately manages risks through its audit and advisory services.

As a data analyst in our Internal Audit Team, you are involved in the design and performance of data analytics tests to support OIA’s continuous monitoring and auditing initiatives.

Key Responsibilities:

• Identify relevant datasets and perform data extraction and transformation from various sources (e.g. structured and unstructured data from multiple systems).
• Create automated scripts to execute data analytics procedures to identify trends, anomalies and insights to support continuous monitoring and auditing initiatives.
• Collaborate with Financial and Operational Audit, IT Audit and external stakeholders to develop interactive dashboards and reports to meet the business needs.
• Help identify opportunities to innovate and transform how audits are performed through automation and data-driven solutions.

Qualifications

• Degree in a relevant field (e.g. Data Science, Computer Science, Information Technology)
• Proficiency in programming languages (e.g. SQL / Python).
• Proficiency in use of data analytics and visualization tools (e.g. Alteryx / Tableau / Power BI).
• Strong analytical and problem-solving skills with ability to work with large amounts of data.
• Experience working with applications of RPA, NLP techniques and machine learning would be advantageous.
• Strong interest in the application of data science and generative AI within the audit, risk and fraud domain.

Duties and Responsibilities

· Coordinate daily Front of the House and Back of the House restaurant operations

· Delivering superior food and beverage service and maximizing customer satisfaction

· Responding efficiently and accurately to restaurant customer complaints

· Regularly review product quality and research new vendors

· Organize and supervise shifts

· Appraise staff performance and provide feedback to improve productivity

· Estimate future needs for goods, kitchen utensils and cleaning products

· Ensure compliance with sanitation and safety regulations

· Manage restaurant’s good image and suggest ways to improve it

· Control operational costs and identify measures to cut waste

· Create detailed reports on weekly, monthly and annual revenues and expenses

· Promote the brand in the local community through word-of-mouth and restaurant events

· Recommend ways to reach a broader audience (e.g. discounts and social media ads)

· Train new and current employees on proper customer service practices

· Implement policies and protocols that will maintain future restaurant operations

· Ensure strict compliance with all relevant Hygiene and Safety legislation and requirements

· Manage the external food hygiene consultant, and the resulting reports

· Assist in the planning and implementation of new ideas and menu specifications each season, working closely with Central Support to ensure they fit with guidelines and are to the high quality our guests expect

· They will also take line ownership of the Corporate Event menus, signing them off seasonally, in conjunction with the Corporate Events Manager.

Requirements

· Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role

· Proven customer service experience as a operation manager

· Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

· Familiarity with restaurant management software, like OpenTable and Peach Works

· Strong leadership, motivational and people skills

· Acute financial management skills

· B.Sc degree in Business Administration; hospitality management or culinary schooling is a plus

Job Description & Requirements

Duties and Responsibilities

• Coordinate daily Front of the House and Back of the House restaurant operations

• Delivering superior food and beverage service and maximizing customer satisfaction

• Responding efficiently and accurately to restaurant customer complaints

• Regularly review product quality and research new vendors

• Organize and supervise shifts

• Appraise staff performance and provide feedback to improve productivity

• Estimate future needs for goods, kitchen utensils and cleaning products

• Ensure compliance with sanitation and safety regulations

• Manage restaurant’s good image and suggest ways to improve it

• Control operational costs and identify measures to cut waste

• Create detailed reports on weekly, monthly and annual revenues and expenses

• Promote the brand in the local community through word-of-mouth and restaurant events

• Recommend ways to reach a broader audience (e.g. discounts and social media ads)

• Train new and current employees on proper customer service practices

• Implement policies and protocols that will maintain future restaurant operations

• Ensure strict compliance with all relevant Hygiene and Safety legislation and requirements

• Manage the external food hygiene consultant, and the resulting reports

• Assist in the planning and implementation of new ideas and menu specifications each season, working closely with Central Support to ensure they fit with guidelines and are to the high quality our guests expect

• They will also take line ownership of the Corporate Event menus, signing them off seasonally, in conjunction with the Corporate Events Manager.

Requirements

• Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role

• Proven customer service experience as a operation manager

• Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

• Familiarity with restaurant management software, like OpenTable and Peach Works

• Strong leadership, motivational and people skills

• Acute financial management skills

• B.Sc degree in Business Administration; hospitality management or culinary schooling is a plus

• To supervise the work of sub-contractors and work closely with other operations staff to meet the project schedule
• Report to the Construction Manager
• You will adhere to construction procedures and safe work practices and ensure that works are executed within an acceptable standard of workmanship so as to meet the stringent requirement conducted during site tests and inspections
• Prepared and Assembled ready wooden cabinetry to drawings and specifications for installation.
• Verified dimensions and checked the quality and fit of pieces.
• Measured and marked dimensions of sites.
• Performed Cabinet assembly with the use of hand tools.
• Assisted with all aspects of the assembly team.
• Read detailed schematics for cabinets and executed assembly accurately.
• Helped with delivering and manually installing cabinets.
• Installed cabinets in residential homes.
• Minimum 3 years of relevant experience in the Construction Industry
• Possess a certificate in Building Construction Safety Supervisor (BCSS)
• Supervisory experience in foundation & structural works on site
• Able to work independently with a positive attitude

The Manager for Market Development & Relationship Management plays a critical role in driving year-on-year revenue growth and fostering long-term relationships with corporate clients and unions who have committed to an S&R account. Working closely with Corporate Sales teams, this individual will be responsible for maximizing account value through upselling and cross-selling initiatives amongst existing clients and providing exceptional support to ensure client satisfaction and retention.

1. Create client relationship building platforms & events:

· Develop, propose and execute strategies to foster strong relationships with B2B clients through tailored events, networking opportunities, and relationship-building platforms.

2. Manage and service key existing S&R accounts:

· Building and maintaining a strong, long-lasting customer relationship with the S&R accounts’ management and their HR representatives.

· Overseeing the S&R account management, serving as the lead point of contact for all account management matters.

· Ensure the timely and successful delivery of the respective S&R account employees’ benefits and engagement programs against committed timelines.

3. Upselling existing customer accounts:

· Responsible for upselling and cross-selling opportunities within existing B2B accounts to increase account value and revenue against targets

· Collaborate with Corporate Sales and B2B marketing teams to develop customized solutions and proposals that address client needs and objectives.

· Implement strategies to expand the scope of services offered to key accounts and maximize revenue potential.

4. Study client feedback & recommendations:

· Gather and analyze client feedback, suggestions, and recommendations to identify areas for improvement and enhancement.

· Communicate client feedback to relevant teams for product development, service enhancements, and process improvements.

· Implement initiatives to address client concerns and enhance overall satisfaction and loyalty.

5. Performance KPIs tracking:

· Establish and track key performance indicators (KPIs) related to customer growth, account management, and loyalty initiatives.

· Monitor KPIs such as retention rates, upsell/cross-sell revenue, and customer satisfaction scores.

· Generate regular reports and updates on performance metrics, providing insights and recommendations for improvement.

Requirements:

• Bachelor's degree in Business Administration, Marketing, CRM or related field
• Proven experience in B2B account management, customer relationship management, or sales leadership roles within the events or related industry.
• Strong interpersonal skills and ability to build rapport and trust with B2B clients and stakeholders.
• Excellent communication and negotiation skills, with the ability to articulate value propositions and influence decision-making.
• Strategic mindset with a focus on driving revenue growth and fostering long-term client relationships.
• Proficiency in data analysis and performance tracking, with the ability to derive insights and make data-driven decisions.
• Experience in developing and implementing customer loyalty programs and retention strategies.
• Ability to prioritize and manage multiple projects simultaneously in a fast-paced environment

Position Summary:

The Project Manager is responsible for driving the successful delivery of multiple cross-functional IT infrastructure projects. Leads cross-functional teams, collaborate with business users, internal and external teams, and vendors to ensure project is successfully completed on time, within budget & scope, and with quality.

They must have good communication skills, is a competent negotiator, demonstrates resiliency, good at problem solving and can engage & influence effectively both the internal and external stakeholders. He/she is adaptable to change in an agile and volatile environment while taking ownership and deliver works with integrity. This is a 2-year direct contract position.

Roles & Responsibilities:

• Drive project to meet schedule, budget, manpower and technical quality targets
• Develop integrated project plan including schedules, budgets, and resource allocation
• Identify and manage project dependencies and critical path
• Ensure accurate allocation of resources throughout the project, providing leadership to cross-functional teams
• Work with stakeholders to establish and gain consensus on project goals, objectives, and deliverables
• Conduct regular project reviews to recommend schedule, cost, or resource adjustments
• Provides regular progress update to key stakeholders and management, communicate risks, escalate issues for resolution in a timely manner
• Implement and manage project changes and interventions to achieve project outcomes.
• Conduct project evaluations and assess outcomes
• Monitor and manage project risks throughout the project lifecycle
• Track project performance using appropriate techniques and metrics
• Ensure compliance with relevant policies, regulations, and standards
• Analyse and validate design with technical teams to ensure the solution is implementable.
• Conduct impact assessments to understand the effect of transitions (i.e., due to new infrastructure technologies) on various parts of the organization
• Conduct post-project/transition evaluations to identify lessons learned and areas for improvement
• Assess new infrastructure technologies (i.e., participate in proof of concept) to assist in defining technology roadmap, framework, and policies to meet strategic business initiatives
• Review data centre/ private cloud infrastructure, platform, and technology roadmap
• Document project learnings and best practices
• Ensure all project documentation is completed accurately, timely, and stored appropriately

Requirements/ Qualifications:

• Bachelor’s degree in computer science, Information Technology, Computer Engineering, or equivalent discipline
• Minimum of 5-10 years above of experience in project management
• Experience in managing complex IT infrastructure projects
• Able to select approriate tools and platforms, solution design and infrastructure planning
• PMP (Project Management Professional) or equivalent certification is preferred
• Strong technical knowledge on at least 2 of the following domains: System (i.e., VMware, Nutanix), Storage (i.e., Hitachi, Pure), Network (i.e., Cisco), Security (i.e., Check Point, Palo Alto), Automation (e.g., Ansible), Backup (i.e., Symantec NetBackup). Certifications in the above areas would be preferred
• Strong organizational and time management skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Proficiency in project management techniques
• Ability to work under pressure and meet tight deadlines
• Able to prioritise assignments whilst working on multiple concurrent projects
• Ability to deliver high-quality work in a timely and in a right-first time manner
• Strong passion and desire to learn new technologies
• Take initiative and able to work independently
• Is meticulous and attentive to details

Key Competencies:

• Leadership: Ability to lead project teams and manage complex projects
• Technical strong: able to guide and coach the team of engineer, hands on with technical problem
• Problem-solving: Strong analytical skills to identify issues and develop effective solutions
• Adaptability: Flexibility to adjust to changing circumstances and manage multiple priorities
• Collaboration: Ability to build relationships and work effectively with diverse stakeholders
• Attention to Detail: Thorough and detail-oriented approach to managing projects

Job Description

Main Responsibilities

Report to the Kitchen Leader

Assist the Kitchen staff to do basic food preparation

Ensure the Kitchen section have everything they need and be responsible for cleaning the kitchen

Assist in managing cleanliness and hygiene of the kitchen area

Use initiative and work in a team

Ensure hygiene and safety standards are strictly adhered to

Adhere to company’s standard operating procedures

Any other appropriate duties and responsibilities as assigned

Requirements

Minimum 1 year of experience as Kitchen Crew

Strict sense of hygiene and safety standards

Able to carry out tasks quickly and competently

Able to follow instructions

Overview

Banyan Group is one of the world’s leading independent, multi-branded hospitality groups centred on the purpose-driven mission of stewardship and wellbeing while offering exceptional, design-led experiences. The Group’s diversified portfolio of hotels, resorts, spas, galleries, golf and residences features an ecosystem of 12 global brands, including the award-winning flagship Banyan Tree, Angsana, Cassia, Dhawa, Folio, Garrya, Homm, Laguna, and Skypark, as well as the brand extensions, Banyan Tree Escape, Banyan Tree Veya, and Angsana Heritage Collection.

The Role

We are seeking a highly skilled and motivated individual to join our team as a Brand Marketing & Communications to create and foster brand love for Banyan Group, our portfolio, and with a focus on upscale and midscale categories.

You will play a key role in designing the brand marketing and communication strategies, drive the end-to-end development of campaigns and content that enhances and also safeguards the brand's integrity. In close collaboration with our PR and social teams and agencies, you will spearhead brand awareness efforts with media, and influencer marketing and partnerships with content creators.

Your oversight includes, although not limited to:

• Banyan Group
• Upscale – Angsana and its brand extension Angsana Heritage Collection, and Garrya
• Midscale – Cassia, Dhawa, Homm & Folio

We are looking for a bold and dynamic individual with fresh ideas and a co-creative mindset yet grounded to grow these brands.

Responsibilities

Elevating Brand Awareness:

• Work closely with our PR team to develop and implement brand awareness and engagement campaigns for greater reach, engagement and share of voice. Collaborate on media relations efforts, press releases, and media events to maximize brand exposure.
• Collaborate with the Social Media Community team to identify and partner with relevant influencers and content creators. Ensure their content aligns with our brand values and objectives to reach new audiences.
• Partner closely with the Brand & Commercial team to optimize owned channels such as brand.com and CRM. Tailor messaging to suit various funnel stages, ensuring targeted and impactful marketing efforts.

On-Brand Content Strategy and Execution:

• Develop and execute compelling and on-brand content across various channels to engage and resonate with our target audience.
• Ensure consistent brand expression across all customer-facing materials used by Corporate and Hotel teams:

1. Verbal: Manage messaging and tone of voice.
2. Visual: Oversee the development and approval of marketing and communication assets, including photos and videos.

Support Hotels:

• Partner pre-opening properties in the development of their Marketing and Communication plans.
• Executing re-positioning projects for key outlets or properties based on business needs and/or market changes
• Planning and executing HQ-led activations and/or partnerships on property alongside other functions

Brand Campaign Development:

• Assist in the creation and execution of brand campaigns, including concept development, messaging, and creative direction.
• Collaborate with cross-functional teams to ensure the successful implementation of brand campaigns.
• Consult on and advise segment-specific campaigns targeting various customer segments such as families, couples, or wellbeing enthusiasts alongside the Customer Insights team. Collaborate with internal teams to identify key messages and creative elements that resonate with each segment.

Requirements

• Minimum of 10 years of experience in marketing communications; hospitality industry experience is a plus.
• Experience with building brands through psychographic targeting and utilizing data to inform decision-making and campaign development.
• Proven track record of end-to-end development of engaging and impactful campaigns across multiple channels and mediums.
• Skilled in brand storytelling with experience customizing global brand narratives for different regions, considering regional needs and nuances.
• Team player with good interpersonal and project management skills.
• Ability to multitask and prioritize projects effectively in a fast-paced, agile environment.
• Excellent verbal and written communication skills, with an eye for detail.
• Creative thinker with the ability to develop innovative marketing strategies.
• Strong project management and organizational skills.
• Strong understanding of graphic design, photography, videography, and social media platforms.

Job Description

Main Responsibilities

Report to the Head Wok Chef

Assist the Kitchen staff to do basic food preparation

Ensure the Kitchen section has everything they need and be responsible for cleaning the kitchen

Assist in managing cleanliness and hygiene of the kitchen area

Use initiative and work in a team

Assist in bi-monthly stock take

Adhere to hygiene and safety standards

Adhere to company’s standard operating procedures

Any other appropriate duties and responsibilities as assigned

Requirements

Minimum 1 year of experience as Kitchen helper

Strict sense of hygiene and safety standards

Able to carry out tasks quickly and competently

Able to follow instructions