GOODWOOD PARK HOTEL SINGAPORE

One of Singapore’s most established Heritage Hotel and strategically located at Scotts Road, the Goodwood Park Hotel has celebrated its timeless elegance, legendary hospitality, and tradition of excellence. We are committed to building a high-performing team that is thoroughly engaged in achieving service excellence to exceed our guests' expectations.

To continue the legacy of Goodwood Park, we are looking for dynamic and committed candidates to join our Information Technology (IT) Department.

Reporting to the Director of Finance, your job responsibilities include, but not limited to:-

· Responsible for the development and management of the entire IT infrastructure in the Hotel.

· Review and enhance IT procedures, licensing and security policies,

· Participate in vendor selections, reviews and performance management of suppliers.

· Work with internal cross-functional teams on IT process enhancements and new project requirements.

· Provide technical IT leadership and overseeing support, maintenance, changes and upgrades to the relevant IT applications and solutions.

· Responsible for the performance and staff development in the IT department.

· Perform any other duties as many be assigned from time to time by the Management.

Requirements:

· Minimum Diploma or Degree in Computer Studies/Information Systems

· Minimum 5 years of IT experience in the hotel industry

· Hands-on knowledge in hotel business applications such as Opera PMS, S&C, Materials Control, SAP and POS

· A self-driven and strong team player with the ability to work independently

· Meticulous and organised

· Strong project and time management skills

· Possess good interpersonal and communication skills

JOB SUMMARY / JOB OVERVIEW:

The Marketing Manager is responsible for managing activities to create, communicate, deliver, and exchange offerings that have value for customers, clients, partners, and other stakeholders that the company considers as important to achieve business goals. He/She utilises marketing as well as market research and analysis to drive the formulation of marketing strategy and planning.

He/She plans and oversees a broad range of initiatives including product and business service launches, advertising, email efforts, events, and social media communications. The Marketing Manager oversees the production of all promotional materials and marketing campaigns.

DUTIES & RESPONSIBILITIES:

• Formulates and proposes to the higher-level echelon marketing and communication strategies, both offline and online, in line with the company’s overall corporate strategy
• Delivers content consistent with approved marketing strategies at a fashion that is accurate, professional, and timely
• Conducts an analysis of the effectiveness of marketing campaigns
• Interviews, hires, and trains marketing staff members
• Establishes marketing goals based on past performance and market forecasts
• Oversees current offerings and comes up with initiatives for new products or services
• Researches and analyses market trends, demographics, pricing schedules, competitor products, and other relevant information to form marketing strategies
• Works with the marketing staff to develop detailed marketing plans for all media channels and sales teams
• Oversees the creative development of promotional materials, website content, advertisements, and other marketing-related projects
• Communicates with various media buyers, advertising agencies, printers, and other services to help marketing projects come to fruition
• Provides in-depth information to interested clients, and acts as a representative for the marketing department in important buyer meetings
• Works within the department budget to develop cost-effective marketing plans for each product or service
• Tracks all marketing and sales data and creates detailed written reports and verbal presentations to bring to senior executives
• Adjusts marketing campaigns and strategies as needed in response to collected data and other feedback
• Builds relationships with external content providers such as publishers to pursue publicity and promotional activities
• Plays an active role in improving the development of customer database
• Assesses marketing-related material quotations and invoices and recommends to higher management the optimum pricing and quality
• Establishes and maintains the ideal working relationships with partner organisations, affiliates, government agencies, the press, reporters, media channels, and other public relations (PR) audiences
• Assists the General Manager and the higher-echelon managers with projects and/or other assignments as directed

QUALIFICATIONS:

• Bachelor's Degree in Marketing, Business, or related field
• Expert on media channels, client relationships
• Excellent creativity, adaptability, research, analysis, writing, public speaking, interpersonal communication
• Excellent leadership, people management, and detail-orientated
• Well-versed in marketing budgeting and organisation
• Copywriting skills
• Computer-literate - Microsoft Office, Mac, and Windows OS
• Multi-tasking skills

Role Summary

The Operating Manager is responsible for overseeing the day-to-day operations of the business to ensure the smooth and efficient running of all departments. This role involves managing staff, ensuring high levels of customer service, maintaining operational standards, and overseeing financial performance. The Operating Manager will also be responsible for ensuring compliance with health and safety regulations, managing inventory and supplies, and driving marketing and promotional efforts to optimize operational performance.

Key Responsibilities

1. Staff Management:

• Provide leadership and support to ensure staff productivity and morale.
• Conduct performance evaluations and provide feedback for employee growth and development.

2. Customer Service:

• Ensure excellent customer service standards are met consistently.
• Monitor customer satisfaction and implement strategies for improvement.

3. Quality Control:

• Develop and enforce quality control procedures to ensure products and services meet company standards.
• Conduct regular inspections and audits to identify areas for improvement.

4. Financial Management:

• Oversee budgets, financial reporting, and profitability analysis.
• Monitor and manage operational costs and expenses.
• Ensure adherence to financial targets and business performance goals.

5. Inventory and Supplies Management:

• Ensure adequate inventory levels are maintained, avoiding overstocking or stockouts.
• Monitor inventory turnover rates and adjust purchasing strategies accordingly.

6. Health and Safety Compliance:

• Ensure all operational activities comply with health, safety, and environmental regulations.
• Conduct regular safety audits and implement corrective actions.

7. Marketing and Promotion:

• Monitor the effectiveness of marketing campaigns and adjust as needed.
• Develop community outreach and customer engagement strategies to increase brand visibility.
• Track customer trends and feedback to help shape future marketing initiatives.

8. Operational Efficiency:

• Streamline processes to improve operational workflow and reduce inefficiencies.
• Implement and monitor key performance indicators (KPIs) for operational success.
• Identify and recommend areas for operational improvements and innovation.

Requirements

1. Education & Experience:

• Bachelor’s degree in Business Administration, Operations Management, or a related field (preferred).
• Proven experience (2-5 years) in operations management, preferably in a similar industry.
• Strong leadership and team management skills.

2. Skills & Competencies:

• Excellent communication, organizational, and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Ability to manage multiple tasks and prioritize effectively.
• Knowledge of financial management, budgeting, and cost control.

3. Other Qualifications:

• Understanding of health and safety regulations and compliance.
• Ability to work under pressure and meet deadlines.
• Flexibility to adapt to changing operational demands.

• Maintain constant communication with managers, staff, and vendors to ensure proper operations of the company
• Develop, implement, and maintain quality assurance protocols
• Establish operational plans for the business function.
• Facilitate innovation and lead managers to manage change.
• Help with the innovation process within the organization.
• Lead managers to develop organizational and governance strategies.
• Manage compliance with food and beverage hygiene policies and procedures.
• Increase the efficiency of existing processes and procedures to enhance the company’s internal capacity
• Ensure that operational activities remain on time and within budget
• Track staffing requirements, hiring new employees as needed
• Oversee accounts payable and accounts receivable departments
• Lead, motivate, and support a large team within a time-sensitive and demanding environment, including career development plans for direct reports and problem resolution
• Manage data collection for the updating of metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service
• Partner with cross-functional teams to improve proprietary tools and systems
• Work closely with legal and safety departments to ensure that activities remain compliant
• Oversee materials and inventory
• Conduct budget reviews and report cost plans to upper managemen

Our client, a leading bank in Asia, is looking to hire Relationship Managers to join their retail banking segment.

about the job

As a Relationship Manager, you will responsible for:

• Promoting and offering a diverse range of banking products to both existing and prospective clients.
• Providing expert financial analysis and delivering tailored wealth management solutions, including bancassurance, home loans and investment products.
• Actively engaging in branch activities, contributing to the overall success of the bank

Joining our client means gaining access to extensive training and development programs. Regardless of your previous experience, you will receive comprehensive support to excel in your role. This exceptional opportunity allows you to launch your career in the banking industry and pave the way for future growth and success.

skills and experience required

• Minimum local diploma in any discipline
• At least 1 year of financial sales experience would be advantageous.
• Excellent communication and interpersonal skills are crucial for building strong client relationships.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Job Responsibilities

• Manage day to day restaurants & salons operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Job Specialisations

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven management experience in the Beauty & F&B industry
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented
• Possess strong knowledge of Beauty and F&B industry 's legal rules and guidelines
• In depth knowledge of diverse business functions and principles (beauty lifestyle especially salon, logistics, supply chain, customer service, etc)
• Working knowledge of data analysis and performance / operation metrics

Job Description:

• Assist the Consultants in sales support work
• Submission of application documentation to insurance companies
• Ensure client documentation are complete, aligned and satisfied
• Manage and bring all the cases under care into completion

Application Procedures

Interested candidates, please email your resume to:

Attention: Jamie Tan Pei Zhen (CEI No. R2199473)

[email protected]

Recruit Express Pte Ltd (EA No. 99C4599)

Our client is a leading international bank specializing in private wealth management offering tailored investment solutions and personalized financial services to high net worth individuals.

about the job

• Assist in managing client relationships and handling administrative tasks to ensure efficient transaction processing and client service.
• Gain a thorough knowledge of the bank's products and services to help RMs deliver tailored financial solutions.
• Handle account openings, transactions, and investment orders accurately and promptly.
• Address client inquiries professionally and identify opportunities to strengthen client relationships.
• Work with Operations, Compliance, Legal and Product teams to ensure smooth service delivery and regulatory compliance.
• Perform client due diligence, maintain accurate records, assist with portfolio reviews and provide market insights to enhance client portfolios.

skills and experience required

• Bachelor's degree in Finance / Business / related field.
• At least 3 years of relevant experience in private banking and/or wealth management.
• Proficiency in Mandarin (spoken and written) to communicate effectively with Mandarin-speaking clients across the ASEAN region.
• Proven ability to build and maintain strong client relationships with excellent communication and interpersonal skills.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Our client is a well-established international bank and has a strong presence in Asia. They are recruiting for Premier Relationship Managers to expand their business.

about the job

• Contribute to the bottom-line of Premier Banking through the accomplishment of profit and growth targets.
• Manage the relationships with new and existing High Net Worth clients through professional consultative financial analysis.
• Required to execute good customer service while reaching to the database provided by the bank.
• To identify suitable financial solutions offered by the bank to meet client's financial goals.
• Ensuring all transactions are strictly compliant with audit and statutory guidelines

skills and experience required

• Minimum local diploma in any discipline.
• Minimum 3 years of retail banking experience will be advantageous.
• Strong knowledge of investment and insurance products.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Our client is a global private bank specializing in private wealth management offering tailored investment solutions and personalized financial services to HNW/UHNW individuals.

about the job

• Analyze financial statements, credit histories and other relevant data to evaluate potential and existing clients.
• Monitor credit risk exposure and adjust strategies as needed to minimize potential losses.
• Create and update policies related to credit risk ensuring alignment with industry standards and regulations.
• Work with bankers to support credit decisions and address client needs.
• Prepare reports on credit risk metrics and portfolio performance for senior management.
• Communicate credit decisions to clients and explain lending policies.

skills and experience required

• Bachelor's degree in Finance/Business or a related field.
• Minimum 5 years of experience in a credit risk-related role preferably in the private banking sector.
• Strong ability to analyze financial data and assess risks.
• Excellent verbal and written communication skills to present findings and recommendations clearly.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Job Description

Responsible for all operational aspects of the hotel including proper discipline in all departments to ensure all our guests are getting the best service at all times.

KEY RESPONSIBILITIES:

• Be aware at all times as to the condition of the house, particularly relating to the number of rooms available and occupied and ensure this information is current and accurate.

• Observing and directing personnel when necessary on the following:

- Allocating and processing of guest rooms

- Meeting and escorting VIP guests

- Giving general information, assistance to guests

• Monitoring of D/M Log Books for special requests, instructions and information recorded and action taken or to be taken.

• Conduct Room Inspections with particular emphasis on cleanliness and standard set up.

• Carry out site inspection of other hotel areas regularly.

• Liaise regularly with Housekeeping Department regarding all special requests, full house situations and for general problem solving.

• Effectively handle all guest complaints with tact and diplomacy.

• Manage and maximize occupancy, revenue and average rate while maintaining high service standards via the upselling programs within the department.

• Ensure that the guest registration, checkout, and mail services are handled efficiently, promptly and courteously in accordance with the hotel’s policy and procedures.

• Ensure compliance with legislated health and safety requirements within the workplace and be familiar with the emergency procedures on fire prevention, fire drill, guest accidents, associate accidents, bomb threat suspicious parcel, procedures on serious crime occurrence, death of a guest, stalled elevators, power failure and any other emergencies.

Job Summary

The Product Marketing Manager will be responsible for leading the hotel through a strategic repositioning to elevate its market presence, guest experience, and brand reputation. This role is key to reshaping how the hotel is perceived, attracting diverse audiences, and continuously enhancing the guest journey. By analysing market trends, competitive insights, and guest feedback, the Product Marketing Manager will identify and act on opportunities to distinguish the hotel and create compelling narratives that engage both new and returning guests.

This position requires a hands-on approach, especially in the early stages, as the Product Marketing Manager will initially manage campaigns, content, and strategy execution directly until a lean team is developed. The ideal candidate is an innovative professional who understands the intricacies of hospitality marketing, values guest experience, and possesses the strategic vision to amplify the hotel’s brand. This individual will work closely with the General Manager, sales, and F&B teams to ensure cohesive and impactful branding across all touchpoints.

Key Responsibilities:

Market Analysis & Positioning:

• Conduct comprehensive market research to understand current trends, competitor positioning, and guest preferences within the hospitality segment.
• Develop and execute a market repositioning strategy to differentiate the hotel and emphasise its unique attributes.
• Identify and prioritise target audience segments, creating tailored marketing messages and campaigns that appeal to each segment.

Brand Development & Guest Experience:

• Collaborate with internal teams to craft and communicate a distinctive brand narrative that reflects the hotel’s heritage, service philosophy, and guest-focused experience.
• Partner with operations, F&B, and guest experience teams to identify enhancements to the guest journey that align with the repositioned brand vision.
• Implement initiatives to gather guest feedback, analyse insights, and work with relevant teams to continuously elevate guest satisfaction and brand loyalty.

Campaign Management & Execution:

• Develop, execute, and manage marketing campaigns across various channels (digital, print, social media, email) to drive awareness, engagement, and bookings.
• Ensure that all campaigns are brand-consistent, visually compelling, and aligned with the repositioning objectives.
• Work with the sales team to create promotions and packages that drive occupancy during off-peak periods and appeal to specific guest segments.

Content Creation & Storytelling:

• Develop engaging content that captures the essence of the hotel experience, from accommodations to unique F&B offerings, and tells the hotel’s story to a wider audience.
• Oversee the creation of high-quality marketing collateral, working with designers, photographers, and videographers to ensure impactful visuals and messaging.
• Create and maintain an editorial calendar, producing content that is seasonally relevant and aligned with market trends.

Team Development & Channel Ownership:

• Build and lead a lean marketing team over time, with potential for growth as the hotel’s in-house capabilities expand.
• Take ownership of all marketing channels, with a long-term vision of bringing website management, digital marketing, and other channels in-house, reducing reliance on external consultants.
• Develop efficient internal workflows to ensure consistency, agility, and alignment across all brand communications.

Performance Analysis & Optimisation:

• Track, analyse, and report on the effectiveness of marketing campaigns, using insights to refine and optimise future initiatives.
• Conduct regular competitive benchmarking to assess the hotel’s offerings and guest experiences within the market.
• Adjust marketing strategies based on performance metrics to ensure they contribute to revenue growth, brand equity, and guest retention.

Requirements:

• Bachelor’s degree in Marketing, Business, Hospitality, or a related field (Master’s degree preferred).
• 5+ years of experience in product marketing, brand management, or marketing, ideally within hospitality or related sectors.
• Strong understanding of market positioning, brand strategy, and consumer behaviour.
• Exceptional communication skills with the ability to craft compelling stories and brand messages.
• Hands-on experience with digital marketing channels, content creation, and campaign management.
• Ability to analyse and act on market and performance data to drive results.

Preferred Skills:

• Knowledge of Generative AI and its applications in marketing.
• Experience with CRM, digital analytics tools, and project management software.
• Proven experience with customer feedback tools, market research, and competitive analysis.

Our client is a well-established international bank and has a strong presence in Asia. They are recruiting for Client Acquisitions to expand their business.

about the job

• Identify and target affluent individuals through networking, referrals and market research.
• Build long term relationships with affluent individuals to understand their financial goals and provide bespoke banking solutions.
• Work closely with internal and external stakeholders across the bank to customized solutions that meet clients’ requirements.
• Stay updated on market trends, competitor offerings and emerging opportunities to continuously refine acquisition strategies.
• Maintain close working relationship with internal partners for referrals and ensuring attractive or exclusive offers.
• Ensure proper advisory procedures and documentation while adhering to the Bank’s internal policies, business processes and regulatory requirements.

skills and experience required

• Degree in any discipline.
• Proven track record of success in acquiring and managing affluent clients.
• Strong interpersonal and communication skills to build trust and rapport with affluent individuals.
• Able to present effectively, communicate ideas and concepts.
• Good working attitude, highly motivated and result oriented

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

About The Company

AudioCodes (NASDAQ, TASE: AUDC) is a leading provider of advanced voice communications software, products and productivity solutions for the digital workplace and customer experience. Our innovative products, solutions and services are used by large multinational enterprises and leading tier one operators worldwide.

As of today, 66of Fortune 100 enterprises use AudioCodes technology.

At AudioCodes, we take pride in our core values of innovation, collaboration, and trust. We develop cutting-edge solutions for the Microsoft Teams ecosystem, using Conversational AI to transform voice communication, collaboration, and customer service.

Our organization values openness, inclusivity, and diversity, placing our employees at the core of our outstanding products and services. We provide a flexible, collaborative work setting with opportunities for career advancement.

Job Summary

The perfect candidate would be a seasoned enterprise salesperson with direct touch experience, showing proven success in the recording services industry. Their main responsibilities include driving business growth and selling the AudioCodes recording SaaS solutions to enterprises, channel partners, and service providers, either independently or by assisting the AudioCodes regional enterprise sales managers in APAC.

About AudioCodes recording services Built for Microsoft Teams

AudioCodes SmartTAP 360° Live, certified by Microsoft, is a cloud-based recording solution for Microsoft Teams. It records all interactions—voice, video, desktop sharing, and instant messaging—ensuring compliance and quality monitoring. It supports internal, external, and mobile interactions with flexible deployment options like cloud, hybrid, and on-premise. With robust analytics and easy management, SmartTAP 360° Live offers valuable insights from recorded interactions.

Responsibilities:

· Gain and sustain a comprehensive knowledge of the Recording Services market in the APAC region, positioning yourself as the reliable subject matter expert.

· Identify and pursue new sales opportunities within current AudioCodes APAC clients as well as potential new prospects. Independently develop strategic accounts to closure, while assisting AudioCodes regional enterprise sales managers in closing others.

• Evaluate and prioritise partnership opportunities to enhance sales efforts with both current vendors and reseller partners, as well as new ones, and develop these relationships.
• Find new lead generation opportunities, either with partners or independently, and collaborate with the AudioCodes marketing team to implement them.
• Develop new strategies and tactics to enhance our market approach and Go-to-market in the APAC recording applications
• Achieve or surpass yearly and quarterly objectives for revenue, partnerships, and end customer acquisition.

Qualifications:

• Minimum 3 years’ experience in direct sales in enterprise recording applications
• Familiarity with technical recording services and the ability to learn new technologies
• Innovative, self-reliant, and a proven high achiever
• Excellent interpersonal skills and relationship-building abilities. Capable of professionally engaging with various personality types across different levels within prospect organizations.
• Consultative selling style
• Teamwork, trust, and openness are key
• Fluent in English
• Experience Selling recording as a service - plus

DUTIES & RESPONSIBILITIES:

1. Formulates and proposes to the higher-level echelon marketing and communication strategies, both offline and online, in line with the company’s overall corporate strategy
2. Delivers content consistent with approved marketing strategies at a fashion that is accurate, professional, and timely
3. Conducts an analysis of the effectiveness of marketing campaigns
4. Interviews, hires, and trains marketing staff members
5. Establishes marketing goals based on past performance and market forecasts
6. Oversees current offerings and comes up with initiatives for new products or services
7. Researches and analyses market trends, demographics, pricing schedules, competitor products, and other relevant information to form marketing strategies
8. Works with the marketing staff to develop detailed marketing plans for all media channels and sales teams
9. Oversees the creative development of promotional materials, website content, advertisements, and other marketing-related projects
10. Communicates with various media buyers, advertising agencies, printers, and other services to help marketing projects come to fruition
11. Provides in-depth information to interested clients, and acts as a representative for the marketing department in important buyer meetings
12. Works within the department budget to develop cost-effective marketing plans for each product or service
13. Tracks all marketing and sales data and creates detailed written reports and verbal presentations to bring to senior executives
14. Adjusts marketing campaigns and strategies as needed in response to collected data and other feedback
15. Builds relationships with external content providers such as publishers to pursue publicity and promotional activities
16. Plays an active role in improving the development of customer database
17. Assesses marketing-related material quotations and invoices and recommends to higher management the optimum pricing and quality
18. Establishes and maintains the ideal working relationships with partner organisations, affiliates, government agencies, the press, reporters, media channels, and other public relations (PR) audiences
19. Assists the General Manager and the higher-echelon managers with projects and/or other assignments as directed

QUALIFICATIONS:

• Bachelor's Degree in Marketing, Business, or related field
• Expert on media channels, client relationships
• Excellent creativity, adaptability, research, analysis, writing, public speaking, interpersonal communication
• Excellent leadership, people management, and detail-orientated
• Well-versed in marketing budgeting and organisation
• Copywriting skills
• Computer-literate - Microsoft Office, Mac, and Windows OS
• Multi-tasking skills

A salon supervisor has a crucial role in managing day-to-day operations, ensuring high standards, and maintaining a positive experience for both clients and staff. Here’s a typical job scope:

1. Customer Service Management

• Greet clients, manage appointments, and address client inquiries or complaints.
• Ensure all clients have a positive experience and that service standards are consistently met.

2. Team Supervision and Training

• Supervise salon staff, including stylists, assistants, and receptionists.
• Conduct regular training to keep staff updated on new techniques, products, and services.
• Mentor and motivate the team to meet performance goals and maintain high morale.

3. Sales and Inventory Management

• Promote salon services, packages, and retail products to maximize revenue.
• Manage inventory, order supplies, and track product usage to avoid shortages or excesses.
• Monitor sales targets and implement strategies to boost sales.

4. Operations and Administration

• Oversee salon cleanliness, hygiene, and safety standards, ensuring compliance with health regulations.
• Manage schedules to ensure adequate staff coverage during peak and off-peak hours.
• Handle payroll, timesheets, and attendance records.

5. Financial Management

• Track daily sales, manage cash flow, and prepare financial reports.
• Assist in budgeting and ensure cost-effective use of resources.

6. Marketing and Client Retention

• Collaborate on promotional activities, social media presence, and marketing campaigns.
• Implement strategies to retain clients, such as loyalty programs and personalized service.

7. Conflict Resolution

• Address and resolve conflicts among staff and between clients and staff.
• Enforce salon policies and handle disciplinary actions as needed.

RESPONSIBILITIES:

Manpower:

• Manage clinic staff roster & manpower, with reasonable and fair planning of their work involvement in support of the business

• Request for hiring (where applicable)

• Annual staff appraisal

Expenses and financials:

• Manage clinic expenses, such as, but not limited to

- excessive inventory, consumables, expiring drugs, wastages, utility

• Ensure all patient billings and invoices are accurate

• Ensure clinic’s daily financial settlement is done properly, and all takings for the day are accurately accounted for

Work standard:

• Manage staff to deliver customer service excellence and patient satisfaction

• Ensure regular stock-taking is done accurately, based on the agreed frequency

• Manage teammates’ overall work performance, such as, but not limited to

- punctuality, accuracy of work, team player

Clinic and suppliers:

• In discussion with reporting officer, execute plans for minor repairs, furniture replacement or any facility needs

• Ensure regular preventive maintenance of equipment and air conditioning servicing in clinic

Interested applicants, send in your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified.

Ashley Loo Yan Ni | R2095115 | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

Global Tax Free(“GTF”) Singapore is authorised by Inland Revenue Authority of Singapore (IRAS) as a Central Refund Agent (CRA) as well as sole Central Refund Counter (CRC) operator in Singapore, thereby licensed to provide tax refund services for tourists. Specialists in Tax-free shopping services, Global Tax Free offers:

o Tax Refund Services for tourists and merchants

o Central Refund Counter

<Responsibilities>

Key responsibilities include due diligence in cash handling and maintaining customer service at all times without compromising on compliance and control. Other job responsibilities include:

· Ensure operational procedures are carried out and adhered to the rules and regulations.

· Ensure day to day transactions and refund amount are reconciled.

· Handle customer feedback, enquiries and complaints with professionalism.

· Ensure the counters and terminals are kept clean and tidy at all times.

<Requirements>

- Cash handling experience

- A team player with operational and interpersonal skills

- Meticulous and quick learner with good communication skills

Workplace Details: Changi Airport Terminal

Company Description (https://www.karieragroup.com.sg/)

Kariera Group is a dynamic corporate group operating in the European and Asian markets, with a vision to become a global organization that provides end-to-end talent acquisition solutions to help employers find, hire and onboard great talent, and helps job seekers build new skills and progressive careers as the modern world of work changes. Kariera Group offerings in Singapore includes niche portals BrightSparks, BrightMinds and JobsCentral Learning as well as career portal JobsCentral. Kariera Group Singapore also provides a holistic suite of recruitment softwares, Employer Branding Solutions and Executive Search that helps facilitate an end-to-end ecosystem.

Role Description

This is a full-time on-site role for an Account Manager at Kariera Group in Singapore. The Account Manager will be responsible for hunting new business, managing existing client accounts, building strong relationships, understanding client needs, and providing exceptional customer service on a day-to-day basis. This role will be focused on selling Brightsparks ( https://brightsparks.com.sg/) products and services to Govt, Large MNCs and Overseas Universities.

Responsibilities:

1. Prospecting and Lead Generation:

• Proactively identify and engage potential customers through diverse channels.
• Conduct comprehensive market research to pinpoint new leads and foster business growth.

2. Client Acquisition and Sales:

• Present and advocate for our products/services to prospective clients.
• Develop and sustain a robust sales pipeline to consistently achieve and surpass sales targets.
• Clearly communicate the value proposition of our offerings and negotiate terms to successfully close deals.

3. Account Management and Relationship Building:

• Establish and sustain strong relationships with existing clients.
• Comprehend clients' needs and objectives to provide customized solutions, maximizing client satisfaction.
• Collaborate with cross-functional teams to ensure client needs are met and projects are executed seamlessly.

4. Cross-selling and Upselling:

• Identify opportunities to upsell and cross-sell additional products or services to existing clients.
• Educate clients on new features or offerings that align with their evolving business objectives.

5. Sales Reporting and Analysis:

• Maintain meticulous records of sales activities, customer interactions, and ongoing deals.
• Analyze sales data to identify trends, opportunities, and potential areas for improvement.

Requirements:

Education:

• Minimum Diploma in Business, Marketing, or a related field.

Experience:

• 3 to 5 years of proven success in sales, preferably within a B2B environment.

Skills:

• Proficient in sales, negotiation, and communication.
• Ability to establish and sustain effective client relationships.
• Strong MS Office skills, particularly in Excel and PowerPoint.
• Previous experience selling into government agencies and educational institutions is advantageous.
• Prior experience in media sales, both digital and print, is a plus.
• Proven success in prospecting and lead generation.
• Results-oriented with a focus on achieving and surpassing sales targets.
• Ability to work independently and collaboratively within a team.
• Excellent time management and organizational abilities.

Preferred Qualities:

• Adaptability: Ability to seamlessly transition between hunting and farming tasks in a dynamic sales environment.
• Resilience: Capacity to maintain motivation and focus in a challenging sales landscape.
• Innovative Thinking: Creative approach to problem-solving and identification of unique sales opportunities.

On behalf of one of its clients, a global FMCG Distributor company, the French Chamber of Commerce is looking for a Marketing Specialist (Global & Regional Markets).

The hiring Company is a global FMCG Distributor established in 1987, exporting consumer goods throughout New Zealand, the Pacific Islands, Indian Ocean and Caribbean.

Key Responsibilities :

1) Lead Global and Regional New Product Development (NPD)

Support the Group Marketing Manager in developing new products, primarily in laundry care, personal hygiene, household products, and nutrition lines.

Responsibilities include:

- Conducting market research and gathering insights from local markets.

- Drafting New Product Marketing briefs to meet markets requirements, marketing goals, and compliance requirements for target markets.

- Overseeing product development in collaboration with the supply chain and external partners (e.g., suppliers, legal consultants).

- Leading financial evaluations of NPDs, including cost analysis, working closely with sales and finance teams through to launch approval.

- Handling branding and packaging design, from creating global packaging concepts and multilingual labelling (English, French, Spanish) to coordinating with design agencies or freelancers through the printing phase.

2) Manage New Product Launches

- Coordinate with supply chain and operations teams to establish internal product codes, barcodes, and ordering sheets.

- Develop and maintain comprehensive product documentation and marketing sheets.

- Create compelling marketing presentations and sales tools.

- Distribute samples and marketing information to local markets.

- Collaborate with sales, digital marketing, and local marketing managers to develop brand communication strategies, launch plans, and global marketing programs.

3) Manage Existing Product Portfolio

- Track market trends and monitor competitor products in key categories, issuing quarterly reports.

- Review NPD performance against forecasts, also on a quarterly basis.

- Prepare biannual performance reports and provide marketing recommendations for key brands.

- Suggest portfolio actions to ensure relevance, such as product improvements, extensions, or phase-outs.

- Manage the Marketing A&P budget monthly and assist in preparing annual marketing plans and budgets.

4) Support Group Marketing Manager with Ad Hoc Projects

- Assist with various tasks and projects as needed.

Requirements

Degree in Marketing.

5 years to 10 years experience in product marketing, brand management, or product development.

- Curiosity and a genuine interest in FMCG products within our categories.

- Strong data orientation and attention to detail.

- Team player with an open mind, able to adapt to different market dynamics across diverse regions, including Asia-Pacific and Western markets.

- Comfortable working in a multicultural environment with colleagues from various nationalities.

- Hands-on approach suited to an SME setting, flexible attitude

- basic knowledge of French and Spanish would be a plus.

Responsibilities:

• Oversee and manage the day-to-day operations of multiple facilities including office buildings, or other managed spaces within the Campus and ensure the efficient operation, maintenance, and safety of the Campus.
• Manage and mentor facility teams, including managers, executives, supervisors, technical officers, technicians, and support staff, to ensure a cohesive and efficient workforce.
• Manage and supervise the team of FM Technical Staff and Specialists including direct contractors or parties engaged by the client for the Facility Management Services in various specific disciplines.
• Identify and evaluate the cost-benefit effects arising from the actions of parties engaged by Republic Polytechnic for the Facility Management Services.
• Ensure all projects and maintenance works carried out according to schedule planned.
• Manage budgets for zones across the campus, allocating resources effectively to meet maintenance and improvement needs.
• Assist in the execution of work order and follow up with the service reports when the works are completed and submit the service report to CFM and the Client for record.
• Coordinate with external service providers, contractors, and vendors to ensure service delivery meets quality standards and contractual obligations.
• Develop and implement preventive maintenance programs, identify repair needs, and ensure timely resolution of facility issues;
• Ensure compliance with health and safety regulations, implementing measures to mitigate risks and maintain a safe working environment;
• Implement eco-friendly and sustainable practices, working towards energy efficiency and waste reduction goals;
• Maintain accurate records, prepare reports, and communicate with senior management regarding the status of facilities and ongoing projects.
• Analyze facility performance metrics, identify areas for improvement, and develop action plans to enhance operational efficiency.
• Oversee facility improvement and renovation projects from conception to completion, collaborating with internal teams and external contractors.
• Ensure that all his technical team and direct contractor appointed by the client or Contractor’s subcontractors follow client’s QEHS ISO requirements and Statutory Requirements.
• Responsible in preparing tender specification & post contract and renovation projects.
• Attend monthly meetings with the client on the FM Operations requirements of this Contract.
• Monitor the waste collection data, and initiate measure to comply with client’s recycling indicator set.
• Manage food court operators and ensure premises is well-maintained by operator and meets the requirements in contract.
• Manage the apartment operator and ensure premises is well-maintained by operator and meets the requirements in contract.
• Manage the childcare operator and ensure premises is well-maintained by operator and meets the requirements in contract.
• Undertake any other related duties stipulated by the client.

Requirements:

• Degree holder in Architecture or Engineering or Real Estate or Building/Facilities Management or equivalent with 10 years of relevant working experience; OR
• Diploma holder in Architecture or Engineering or Real Estate or Building/Facilities Management or equivalent with 15 years of relevant working experience.

Qualifications

Degree in marketing, communications, social sciences, and/or humanities disciplines.

Experience

Preferably two years of relevant experience in similar roles.

Preferred Skills

Excellent communication, networking, and engagement skills

Digitally savvy

Strong follow-through skills

Qualities

Energetic, organized, and creative

Self-driven and a team player

Service-minded

Key Responsibilities

Support the management in

1. Stakeholder engagement: follow up on partnerships with individuals, corporations, and health and social care providers to work together and contribute resources required by family caregivers looking after persons who are nearing the end of life.

2. Fundraising: cultivate donors and implement fundraising campaigns

3. Brand management and outreach: generate newsworthy narratives to motivate and inspire stakeholders and the general public, and to organise outreach events to educate them in grief and death literacy.

4. Administration and governance: maintain a database of donors, suppliers and partners; draft reports and uphold ethical practice and compliance with prevailing regulations.

Responsibility:

- Ensure high levels of customer satisfaction through excellent sales service

- To provide customers with professional advice and recommend items that match customer needs

- To do daily shop operations, retail sales, inventory controls, and other relevant duties.

-Responsible for formulating sales targets and marketing strategies

-Responsible for salesgirls team management, performance appraisal, commission coordination, personnel transfer and other arrangements；

- Follow all companies policies and procedures

Requirements:

-Must have at least 3 years retail sales experience in fashion, with good sales skills and sales service attitude

-Hard working, and can work under pressure;

-Good team player

-High responsible to both company and customer, and being patient.

ABOUT THE POSITION:

The Wine Sales Business Development Manager is responsible for driving revenue growth through the acquisition of new clients in our newly launched Friends & Family program but also maintaining strong relationships with existing accounts and leverage on Le Club FICOFI Advisors (LCFAs) Members portfolio to create synergies between the two Business Units. This role will focus on expanding the company’s presence in APAC as a priority but could be extended globally depending on future opportunities while contributing to the overall commercial strategy. Reporting directly to the Commercial Director, the position requires a highly motivated individual with a deep passion for wine, strong negotiation skills, and the ability to achieve and exceed sales targets.


KEY RESPONSIBLITIES:

1. Business Development & Sales:

- Identify, target, and secure new growth opportunities in collaboration with Le Club FICOFI Advisors Members’ portfolios (by referral), as a main priority, or through different organizations or circles of wine lovers (Banking, Doctors, Private equities etc.)

- Build and maintain relationships with key decision-makers

- Execute sales strategies to achieve revenue targets and expand market share in Asia

2. Account Management:

- Manage and grow existing client accounts by understanding their needs and providing tailored wine solutions.

- Work closely with key accounts to develop long-term partnerships.

- Ensure timely follow-up and excellent customer service to sustain client satisfaction.

3. Market Research & Strategy:

- Monitor industry trends, competitor activities, and market demands to identify new opportunities for growth.

- Collaborate with the Commercial Director to develop and implement effective sales and marketing strategies.

- Provide regular feedback on market trends and consumer preferences to adjust product offerings accordingly.

4. Team Collaboration:

- Work closely with the marketing team to develop promotional activities and campaigns to drive sales.

- Liaise with the supply chain and logistics teams to ensure timely and accurate product delivery.

5. Reporting & Performance:

- Prepare regular sales reports and forecasts for the Commercial Director, providing insight into performance against targets.

- Track and manage KPIs related to sales growth, client acquisition, and revenue generation.

KEY SKILLS & QUALIFICATIONS:

· Bachelor’s degree in business school (NUS, NTU, SMU etc.) or MBA

· Minimum of 5 years of experience in wine sales or business development in with a proven track record of achieving sales targets.

· Strong knowledge of the wine industry, including key trends, products, and competitors.

· Excellent negotiation, communication, and presentation skills.

· Ability to build and maintain long-term client relationships.

· Self-motivated, result-oriented, and capable of working independently with minimal supervision.

· Experience working in Singapore or the Asia-Pacific market is preferred.

Additional Requirements:

· WSET Level 3 or equivalent certification is a plus.

· Willingness to travel locally and regionally as required.

· Passion for wine and a strong understanding of different wine regions, varietals, and tasting profiles.

· Fluency in English (Cantonese or Mandarin is a plus)

· For Non-Singaporeans, Permanent Residency is required

Responsibilities:

• User Growth & Monetization: Lead the user growth, product experience, and monetization strategies for a mobile App.
• Establish and manage DAU and revenue targets aligned with each stage of product development, taking full accountability for achieving these goals.
• Innovation & Differentiation: Drive innovation within the app, developing standout features to increase downloads on Google Play and App Store.
• Collaborate with cross-functional teams, including Marketing, to support effective promotion and campaigns.
• Project & Team Management: Efficiently coordinate with the product and R&D teams to ensure smooth project execution and effective team collaboration.
• Market Analysis & Competitive Strategy: Conduct ongoing market research and competitor analysis to identify innovation and monetization opportunities, maintaining the App’s competitive edge.

Requirements:

• Education & Experience: Bachelor’s degree and higher with 5+ years in App product management. Proven success in driving substantial user growth, managing products with DAU in the millions, and familiarity with Android, iOS, and OEM ecosystems.
• Innovation & User-Centric Design: Strong ability to innovate, with experience in building products from the ground up. Detail-oriented with a strong focus on user experience and product design excellence.
• Commercial Insight & Data Proficiency: Excellent market insight and business acumen, with a solid foundation in data analysis. Skilled in independent market research and strategy development.
• Project & Team Leadership: Demonstrated experience in project and team management, with a collaborative mindset and strong team spirit.