An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

Job Description

1. Manages group room enquiries (10 or more rooms / people) and related functions, dealing from receipt of request to contracting and payment.

2. Liaise with in-house departments for a quick and smooth execution and conversion of group business. Maintains ownership of group blocks, including pickup numbers, reservation methods, billing, and proper treatment of VIP guests.

3. Manages site inspections, organizing visits, room allocation, inspection of rooms and coordinates all departments to execute a perfect showcase of the hotel, providing accurate information on visitors

4. Speaks with others using clear and professional language; prepares and reviews written documents accurately and completely; answers telephones using appropriate etiquette.

5. Develops and maintains positive working relationships with others; listens and responds appropriately to the concerns of other employees.

6. To meet and exceed individual assigned sales goal and shared responsibility for team members for achievement of total department sales budget.

7. To conduct 5 sales calls daily and 3 sales activities ie Entertainment & Site Inspection per week.

8. To identify and develop new potential accounts (to prospect at least 2 new accounts per week).

9. Develop sales plans to generate business from identified markets/accounts.

10. Determine corporate account needs and initiate sales activities of each assigned market/account to enable future bookings.

11. Continuously communicate the benefits and ongoing promotions of the hotel to the customer.

12. Management and growth of corporate accounts by tracking individual transient, group and catering production goals.

13. Negotiate transient rates for assigned accounts.

14. Prospect new business through phone solicitation, physical sales calls, site inspections, trade shows, sales blitz, e-mail, research via newspapers & online resources.

15. Gather market intelligence: new product ideas, competition activities, new customer trends and performance.

16. Be actively involved in ensuring prompt follow-up on incoming phone calls, site inspections, proposal / inquiries. Accuracy in booking, commitments to customer on all sales/operational documents and adhering to the standards set by the department in execution and filing of all said documents.

17. Be a team player motivating peers and subordinates in support of department goals in sales and operations. To manage and develop Interdepartmental relations while not compromising customer satisfaction, revenue, profitability or associate morale of department / Hotel. To initiate team building activities.

18. To adhere to personal behavioral norms of integrity such as grooming, ownership, contactability, accountability, responsibility, visibility and punctuality.

19. Perform any other duties assigned by owner according to changing business, economic, customer needs or restructure within Sales & Marketing Department.

20. Additional leadership responsibilities as assigned.

Job Info:

• Working Days: 5 days/week
• Working Hours: Rotational shifts
• Location: Sentosa/Central

Job Description:

• Direct, monitor and supervise the day-to-day activities of all sections within the Front Office and other services rendered by other operational departments of the Hotel
• Supervise sections in Front Office, such as reception, cashier, telephone, reservation and baggage services. Monitor the junior staff’s conduct and job performance and to ensure that all staff project a positive corporate image to guests.
• Perform duties pertaining to security such as directing guests reporting incidents, thefts, or any offences to the Security department for assistance and handle matters concerning guest’s undesirable conduct in rooms / public areas or undesirable persons loitering around in co-ordination with the security department
• Monitor room inventory closely to ensure maximum utilisation of rooms to generate higher revenue
• Ensure that guests are attended to with promptness, courtesy and efficiency and that guest complaints are handled with tact and diplomacy. Assist in checking in / out of guests.
• Maintain cash float amount in accordance with expected occupancy. Authorise rate and room changes, paid outs, cash advances, acceptance of cheques according to procedures and credit policies.

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*We regret to inform you that only shortlisted candidates would be notified* We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280
Loh Kar Leong | EA Personnel No.: R23116015

Job Description

• Work Week: 6 days per week

• Work Hours: 7PM - 3AM (1hour break)

• Locations: Boon Keng / Geylang

• Language: Mandarin

• Relevant Experience : 6-8 years

• Gross Salary Range: $6,000 - $8,000

Job Scope

• Work with chefs for efficient provisioning and purchasing of supplies.

• Estimate food and beverage costs.

• To lead the team on each shift and ensure the company service standards are upheld.

• Operational Oversight: Manage daily restaurant operations, including staff performance, guest experience, and service quality.

• Financial Management: Oversee budgeting, cost control, and financial performance to ensure profitability.

• Customer Satisfaction: Ensure guests have an outstanding dining experience; resolve any complaints promptly.

• Staffing & Training: Hire, train, and schedule employees, and provide ongoing development and support.

• Maintain Standards: Ensure the restaurant adheres to quality standards in food, service, cleanliness, and safety.

• Inventory & Supplies: Oversee inventory management and ensure timely ordering of supplies, food, and beverages.

• Marketing & Promotions: Plan and execute marketing activities to increase business and drive customer traffic.

• Health & Safety Compliance: Ensure compliance with local health, safety, and legal regulations, including fire and food safety.

• Collaboration: Work with other departments to achieve overall business goals.

• Reporting: Provide regular reports on restaurant performance, including financials, staffing, and guest satisfaction to Company Director

• To lead and manage the transformation initiatives to drive organizational change and improve performance
• To assist senior management in transforming the office through the use of appropriate technology and systems
• To work with stakeholders to identify opportunities for transformation, develop strategic plans, and oversee the implementation of change initiatives. For example, map out departmental workflow and processes, and identify potential areas for streamlining and automation to effect efficiency gains and to enable effective corporate planning
• To work with internal stakeholders to evaluate and recommend suitable solutions
• To build and develop a team to drive the conceptualising, evaluating and implementation of such solutions
• To manage the whole process from both the technical side and also the human perspective,including resistance to change
• To innovate, provide and implement ideas for continuous improvement
• To develop technical end-user documentation and training for staff
• To develop and implement appropriate training to staff who provide direct support todepartments
• To manage timeline and budget for projects

Education / Experience:

• Degree in IT or equivalent
• 2 - 5 years of relevant experience in digital transformation and people management is preferred

Skill sets:

• Good communication skills
• Good team management skills
• Knowledge and experience in:
• Project management
• Business analysis, enterprise applications and solutions
• Problem resolution
• Vendor managemen

• Team Leadership: Lead, mentor, and manage a team of engineers, ensuring alignment with the company’s goals and objectives.
• Strategic Leadership: Define and drive the business strategy and roadmap for your respective strategic domain.
• Project Execution: Collaborate with project managers to ensure project/product deliverables are on track, providing support where needed.
• Collaboration: Work closely with cross-functional teams, including Presales, Project Management, Quality Assurance, and Maintenance.
• Recruitment & Retention: Participate in hiring process to build a high-performing engineering team and focus on the retention and development of existing team members.
• Performance Management: Conduct regular performance reviews, provide constructive feedback, and create development plans for engineers.

Requirements

Education / Experience

• Degree in Computer Science, Computer Engineering or related technical discipline
• Have at least 6 years of relevant working experience.

Requirements

• Proficiency in software development practices and frameworks.
• Proven ability to lead and motivate a team of engineers, with strong decision-making and problem-solving skills.
• Experience with Agile/Scrum methodologies.

Nice to haves

• Familiarity with cloud platforms
• Familiarity with container technologies (e.g. Kubernetes)
• Familiarity with software governance practices
• Prior experience in highly regulated industries

Cleaning Operations Manager needs to look after the client’s requirement, fulfil and satisfy the client’s needs promptly. Also needs to co-ordinate with staffs to get them to work correctly without any issues. Allotment of Job is very important job. Marketing to get new job and new client for the company. Hiring of people for the company.

Work Location: Ang Mo Kio

You will be responsible for monitoring and managing the delivery of Managed Security Services, establishing close engagement with key stakeholders.

Job Responsibilities:

• Build and maintain a trust, in partnership with cross functional teams to provide Managed Security Services.
• Contribute to service improvement reviews with internal teams and recommend service improvement plans.
• Work with Project Managers when required and assist the customer in facilitating the co ordination of any work required (upgrades, replacements and fixes).
• Act as a point of contact for service escalations by the clients.
• Act as the interface for escalations between the Client and SOC and other cross functional teams to resolve issues and attend any escalation meetings, if required.
• Ensure that Managed Security Services personnel are available to support the agreed action plan for the duration of the escalation.
• Documenting, supporting and improving operational processes related to the SOC Client Service Management and Service Delivery.
• Interpretation of security incidents to actionable items and make recommendations to customers.

Requirements:

• Minimum 2 years of experience in customer success roles or experience in a cybersecurity operation center.
• Relevant Cybersecurity Certifications such as CISM, CISSP, GCIH, GNFA, CCSK, CRIST will be an added advantage.
• Familiar with Kill Chain methodology, MITRE Attack, NIST Cybersecurity Framework, ISO 27001 etc.
• Experience in handing customer queries , customer satisfaction, retentions and engagement.

To Apply or find out more information on this role, please email us or send in your updated resume to: [email protected]

Shelly Tan Bee Leng (Reg. No. R2199458)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Responsible for full IT and engineering project delivery life-cycle which includes contract negotiations, risk management, financial budgeting and cost management, project scheduling and tracking, scope management, resource planning, project reporting and stakeholders management. In addition, will be required to ensure quality and cost-effective service delivery to the customers as well as managing the technical and service relationships with the customers at various levels.

Job Description:

• Accomplishes strategic objectives by overseeing multiple project activities
• Manage high quality, complex IT and engineering project delivery life-cycle within scope, schedule and budget using sound Project Management processes and standards within regulations and compliant.
• Responsible for the various stages of full turnkey project deliveries covering requirements gathering and analysis, design, systems / software development, construction, delivery, integration, systems / data migration, testing, commissioning and maintenance services
• Map out the overall project management plan and ensure that the roles and responsibilities, objectives, commitment, deliverables, schedule, critical path and risks are clearly defined and communicated to team members and customers
• Manage project budget and costs with the objective to maximize revenue and margin achievements
• Establish a risk management plan for a structured approach to identify and review potential risks and mitigation actions
• Proactively manage changes in project delivery with proper impact analysis, resolutions and contingencies plan.
• Build a high performance delivery team, and provide effective leadership to the team members
• Maintain a pro-active and responsive relationship with all stakeholders, both internal management and customers, to provide regular and accurate progress updates, problem reporting, escalation and resolution processes
• Participate in pre-sales activities & work with solution team to develop the Request for Proposals (RFP)

Requirements

Education / Experience:

• Degree in IT / Computer Science / Engineering, or equivalent
• At least 5 years of experience in managing large-scale IT and engineering integration projects and cross-functional delivery teams
• Knowledge of security requirements and implications relating to government security standards would be advantageous
• Professional certification (e.g. PMP, CITPM, CISSP or equivalent Certification etc.) is preferred

Skill sets:

• Experience in turn-key development, implementation and maintenance of large-scale, multiplatform, multi-vendor systems in the IT and engineering domain. Large-scale program management of multi-service line teams, including strong project management and communications skills, service delivery, client relations, planning, scheduling, budgeting, financial management, resource management, quality assurance and situational negotiations
• Proven track record in managing multi-million dollar projects in the government and/or commercial sectors
• Proven record of successful staff management in the area of leadership, staff motivation, performance appraisal, professional development and recruitment
• "Hands-on” attitude
• Good presentation skills, communication, negotiation, interpersonal skills and customer-service orientation

• Developing and implementing marketing strategies to drive business growth and enhance brand awareness
• Control budgets and allocate resources amongst projects
• Conduct general market research to keep abreast of trends and competitor’s marketing movements
• Monitor progress and submit performance reports
• Working with the sales department to develop pricing strategies to maximize profits and market share while balancing customer satisfaction
• Establishing and maintaining relationships with clients and partners to ensure customer satisfaction and loyalty
• Overseeing social media marketing strategies and content marketing
• Produce ideas for promotional events or activities and organize them efficiently
• Experience in marketing and running a marketing team
• Excellent leadership and organizing skills
• Strong ability to work independently and focus on achieving high performance
• Ability to handle pressure and effectively resolve complaints and issues
• Willingness to work overtime on weekends or PH when necessary

The Assistant Restaurant Manager is responsible for the manpower needs, the operation flow and resolve any issues face in the restaurant outlet.

Job Description:

• Manage all daily front-of-house (FOH) and back-of-house (BOH) operations, ensuring smooth restaurant functioning as per company SOPs.
• Supervise and support staff to provide excellent customer service.
• Coordinate with the kitchen and FOH teams to ensure seamless service during peak hours.
• Monitor restaurant operations to ensure the highest levels of efficiency, from food preparation to table turnovers.
• Manage inventory, ordering, and waste to optimize resource use and cost control.
• Recruit, train, and manage restaurant staff, ensuring that all team members meet performance expectations.
• Conduct & evaluate regular performance reviews and implement training programs to enhance staff skill sets.
• Manage staff scheduling to ensure optimal coverage during peak hours.
• Monitor customer feedback and ensure that customer service meets or exceeds company standards.
• Ensure excellent customer service, resolve customer complaints, and maintain a high level of customer satisfaction.
• Collaborate with the Operations Manager to implement strategies for achieving sales and profitability targets.
• Monitor daily revenue, control labour and food costs, and implement initiatives to improve profitability.
• Report on restaurant performance to the Operations Manager, providing insights on staff, operations, and customer satisfaction.
• Ensure that the restaurant complies with health and food safety regulations, including hygiene, sanitation, and staff safety.
• Conduct regular safety checks and audits to identify and resolve any potential hazards.
• Ensure that labour expenses are align with budgetary goals.
• Implement strategies to maximize productivity.
• Fulfil and adhere to all required administrative work as per the directives from all the supporting departments.
• Ensure timely submission of reports such as staff attendance, payroll-related documents, and financial data (e.g., expense reports, inventory costs).
• Coordinate training schedules for staff and ensure compliance with internal training programs.
• Assist the marketing team with promotional campaigns by implementing and monitoring in-house promotions.

Job Requirements:

• Certificate/Diploma in Hospitality/Restaurant Management or equivalent.
• Minimum 5 years of relevant experience with at least 3 years in a managerial level.
• Energetic, good team player and service oriented.
• Great leadership with solid analytical, communications and interpersonal skills.

Additional Job Information:

• Sign-On Bonus Up to $1,500!!!

Position: Senior Manager, Communications

You will collaborate with the industry leaders, stakeholders to drive innovation and growth in the vibrant digital economy.

• Lead the research, development and deployment of advanced communication technologies, including next-gen Cellular Network, IoT and next-gen networking solutions.
• Establish and maintain strategic partnerships with industry leaders, academic institutions, and other stakeholders to drive innovation and growth
• Work closely with customers to understand their needs and provide tailored solutions that meet their requirements
• Ensure all communication technologies and solutions comply with industry standards and regulatory requirements.

Requirements

• Strong knowledge in Cellular Network, IoT and next-gen networking solutions (including network waveform and management).
• Deep understanding of Telecommunicaiton/ Communication protocols, waveform design and experience with Software Defined Radio platforms.
• Good knowledge of IMDA Regulations, Guidelines and Act.
• Having good contacts in the Telecommunication industries/ IMDA.
• Strong leadership and Relationship building skills.
• 10 years of experience in the Telecommunication/ Communications industry.

We respect your privacy and all communication will be treated with confidentiality.

Please contact us or apply in-confidence to us with you updated MS Word Resume to : [email protected]

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Responsibilities

In-charge of overall store day-to-day operations and ensure smooth operations

Develop and implement sales strategies aimed at consistently driving sales volume and achieving store sales targets.

Lead and supervise the retail team members to ensure they achieve desired outcomes and effectively address any employee concerns.

Responsibly handle and address customer inquiries regarding product, pricing, availability, delivery or any other related matters.

Assist in store promotional events and campaigns with the corporate team.

Roster planning.

Ad hoc duties as assigned.

Requirements

Diploma in any discipline

At least 3 - 5 years of relevant working experience in fashion retail industry preferrably with supervisory experience

Good communication and presentation skills

Job Description

· Plan schedules for specific needs such as periodic cleaning timetable, utilizing available manpower and equipment

· Coordinate, direct and monitor the cleaning operations in the company’s portfolio

· Effective management of operations executives and site supervisors to ensure delivery of operations covering all required areas.

· Regular visits to company’s cleaning sites to monitor standards of cleanliness, to establish and implement work quality and meet the evolving needs of clients

· Understand and build excellent relationships with stake holders, promoting good reputation of the company.

· Provide training to new staff in relation to expected standards and quality of cleaning, health and safety requirements and handling of equipment and machinery.

· Oversee the servicing and maintenance of cleaning equipment

· Maintain supplies of cleaning materials and equipment and placing orders to maintain stock levels

Cleaning Operations Manager needs to look after the client’s requirement, fulfil and satisfy the client’s needs promptly. Also needs to co-ordinate with staffs to get them to work correctly without any issues. Allotment of Job is very important job. Marketing to get new job and new client for the company. Hiring of people for the company.

Responsibilities

In-charge of overall store day-to-day operations and ensure smooth operations

Develop and implement sales strategies aimed at consistently driving sales volume and achieving store sales targets.

Lead and supervise the retail team members to ensure they achieve desired outcomes and effectively address any employee concerns.

Responsibly handle and address customer inquiries regarding product, pricing, availability, delivery or any other related matters.

Assist in store promotional events and campaigns with the corporate team.

Roster planning.

Ad hoc duties as assigned.

Requirements

Diploma in any discipline

At least 3 - 5 years of relevant working experience in fashion retail industry preferrably with supervisory experience

Good communication and presentation skills

Job Description

· Manage daily operations of job site including quality, safety , environment and health

· Comply and accomplish contract obligation at site without liquidation damages incurred. Assist in coordinating and liaising with clients at project sites

· Hire and retain manpower needs

· Ensure accuracy of daily attendance reporting. Communicate assigned cleaning duties to the cleaning team

· Conduct regular check on the quality of work produced by cleaners to upkeep the cleaning standard

· Keeping / ordering stocks ensuring inventory at optimal level

· Any job duties assigned by management or any authorised personnel. Monitor cleaning operations to ensure quality service delivery

Job Purpose:

Responsible for implementing business plans relating to staff control, handles people issues, performs store-level support functions including customer service, scheduling, day-to-day operations, cashiering, loss prevention, maintenance, and back office support. He/she is responsible for the recruitment, training and motivating staff, and assisting in day-to-day activities of an outlet.

Responsibilities:

Business Operations

· Assist in the overall management of the outlet

· Handling emergency and difficult situation

· Coordinate daily roster and supervise attendance

· Supervise and coordinate, pre-meal meeting conducted with staff daily

· Project and order daily required supplies

· Provide co-ordination and services for both kitchen and service.

· Provide suggestions or develop new SOP to improve on operation.

· Liaise with food stall operators to address their needs and concerns.

· Ensure partners/vendors comply with contractual agreements and food court policies.

People Management

· In-charge of recruitment, selection and training of new hires

· Monitor and manage the staff performance including punctuality, customer service and food quality

· In-charge of overall supervision of the outlet/restaurant

· Facilitate innovation and lead staff to implement change

Customer Service

· Manage an efficient team of service staff by coach, training, and supervising staff to operate stations and deliver a great customer experience

· Ensure and maintain service quality and professional etiquette

· Customer feedback management

Adhering to Quality and Standards

· Examine food and beverage preparation

· Ensure quality control for food and service

Skills/Qualifications:

· At least 3 to 4 years of relevant experience in Foodcourt, managerial role

· Minimum ‘O’ level or Graduate Diploma in any field/Diploma/Advanced/Higher/ in F&B service or equivalent

· Willing to be involved in hands on operations

· Excellent communication and interpersonal skills

· Ability to work in a fast-paced environment

· Perform tasks independently or with minimum supervision

· Ability to work cohesively with fellow team members as part of a team

Responsibilities:

• Achieving business goals and revenue targets.
• Overseeing daily operations of SG office, managing budgets, and setting performance objectives.
• Recruiting, training, the teams as well as conducting regular performance appraisals.
• Developing and implementing business, marketing, and advertising plans.
• Planning, evaluating, and optimizing operations to be efficient and cost-effective.
• Ensuring products and services comply with regulatory and quality standards.
• Ensuring company standards and procedures are followed.
• Preparing and presenting monthly, quarterly, and annual statements, analyses, and reports of operations and finances.
• Dealing with escalated customer issues, incident reports, and legal actions.

Requirements:

• Min. 2 years of management and leadership experience.
• Excellent communication skills, both verbal and written.
• Proficiency in Microsoft Office, with CRM systems, and project management tools.
• Excellent leadership and decision-making skills.
• Ability to multitask and work efficiently under pressure.
• Strong analytical and problem-solving skills.

Job Description: Project Manager

Position:

• Title: Project Manager
• Position Type: Contract
• Open Positions: 1

Key Responsibilities:

• Project Coordination: Manage and oversee project activities, ensuring timely delivery and alignment with objectives.
• Stakeholder Communication: Serve as the primary contact for stakeholders, facilitating clear communication and addressing concerns effectively.
• Change Management and Training: Lead change management efforts for new system implementations, including planning, training, and adoption initiatives.
• Monitoring and Tracking Progress: Track project milestones, manage risks, and ensure adherence to schedules.
• Documentation and Reporting: Prepare detailed project documentation, status reports, and presentations for stakeholders and leadership.

What We Are Looking For:

• Experience:
  • Proven experience in change management, particularly in implementing new systems or improving customer engagement processes.
  • Project management experience is a strong advantage.
• Skills:
  • Excellent communication and interpersonal skills.
  • Strong problem-solving capabilities, attention to detail, and patience in managing complex scenarios.
  • Proficiency with basic computer tools and software.
  • Empathy and strong listening skills to understand and address stakeholder needs effectively.
• Adaptability:
  • Ability to thrive in a fast-paced environment and manage multiple priorities simultaneously.
  • Strong time management and multitasking abilities.
• Preferred Knowledge:
  • Familiarity with Singapore Government procurement and governance processes.
  • Knowledge of design thinking principles and workshop facilitation is a plus.

About the Role:

This role is ideal for a dynamic individual who can manage projects efficiently, communicate effectively with stakeholders, and drive change initiatives in a collaborative and fast-paced environment. The Project Manager will play a key role in ensuring project success through proactive coordination and problem-solving.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the Tech Aalto Privacy Policy, a copy of which is published at Tech Aalto’s website (https://www.techaalto.com/privacy/)

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

Roles & Responsibilities

• Meeting with possible partners to introduce business’s services
• Familiar with hydraulic and mechanical heavy equipment such as Boring Rig, Micropile Rig, etc
• Attend to sales enquiries
• Maintain good relationship with distributors and key customers
• Work closely with sales support to ensure on-time delivery
• Provide support to client relation
• Identify and develop new sales opportunities and strategy to enhance market penetration

Position: Project Manager
Location: Singapore
Duration: 12 Months

The functional role of a Project Manager (“PM”) is to help support the planning and execution of the MAS Tax Schemes portal product delivery. The main responsibilities include:

• Project coordination
• Stakeholder communication
• Change management and training
• Monitoring and tracking progress
• Documentation and reporting

Key Responsibilities:

• Assisting in planning and scheduling project timelines, tasks and deliverables
• Supporting project team in meeting deadlines, monitoring task completion and ensuring smooth project flow
• Maintaining and organizing project documentation, including plans and business requirements
• Preparing status reports and presentations for management
• Developing training resources with the vendor’s support
• Engaging key stakeholders to ensure they are informed and supportive of the change through regular communications
• Driving change management strategies and plans, including coordinating communication and training programs to help users adapt to the new system features
• Handling and responding to user inquiries and issues reported for the product via various communication channels like emails and calls
• Helping users resolve issues with the product by following the FAQs guide
• Escalating unresolved issues to senior staff or business teams when necessary
• Meeting performance metrics like call handling time, customer satisfaction scores, and issue resolution rates
• Maintaining accurate records of all communications and resolutions for future reference
• Working with other team members, supervisors or departments to ensure efficient service operations

Requirements:

• Experience with change management for implementation of new systems and/or customer engagement
• Project management skills will be an added advantage
• Ability to work in a fast-paced environment
• Strong time management and multitasking abilities
• Knowledge of Singapore Government procurement and governance processes will be an added advantage.
• Knowledge of design thinking and workshop facilitation will be an added advantage.

Please refer to U3’s Privacy Notice for Job Applicants/Seekers at https://u3infotech.com/privacy-notice-job-applicants/. When you apply, you voluntarily consent to the collection, use and disclosure of your personal data for recruitment/employment and related purposes.

Job Purpose

The Manager ensures that all mechanical and electrical projects are completed successfully, meeting client requirements, safety standards and within the allocated budget and timeline. The Manager is instrumental in coordinating all aspects of the project from planning to execution, to deliver a reliable and functional mechanical, electrical or a combination of both systems.

Responsibilities

1) Project Planning – The Manager is involved in the planning phase of the projects, collaborating with other stakeholders to determine project scope, objectives, timelines and budget constraints. He/she work to understand the specific requirements of the project and create a comprehensive project plan.

2) Design and Engineering – The Manager is responsible for collaborating with the design team or design vendor(s) to ensure that the designs are well-engineered and meet the necessary technical specifications. He/she needs to understand electrical drawings, circuit diagrams, piping & instrumentation diagrams and other technical documentation.

3) Procurement – The Manager may e required to be involved in the procurement of necessary equipment, materials and components that are required for the project. He/she will have to ensure that the materials meet quality standards and are delivered on time to the work site.

4) Safety and Compliance – Safety is of utmost importance for Donjon Pte Ltd. The Manager ensures that all work is carried out following safety regulations and industry best practices. They also ensure that the work complies with relevant codes and standards.

5) Resource Management – The Manager is responsible for coordinating resources, including general labour, equipment and subcontractors to ensure smooth project execution. He/she will be required to handle scheduling and resource allocation to meet project deadlines.

6) Quality Control – Throughout the project, the Manager monitors the quality of work being done, conducts inspections and ensures that the work meet the required quality standards.

7) Problem Solving – In the course of the project(s), unexpected challenges and issues may arise. The Manager plays a crucial role in identifying and resolving these problems to keep the project on track.

8) Communication – The Manager serves as a point of contact between various stakeholders, including clients, project managers/director, contractors and the engineering team. They provide regular updates on project progress, address concerns and facilitate effective communication.

9) Documentation – Keeping detailed records and documentation of the project’s progress is essential. The Manager maintains accurate documentation including reports, drawings, change orders and other relevant paperwork. He/she will also have to ensure that project charges are correctly represented for accounting’s closing process.

Person Specification/Job Requirements

• Diploma/ Degree in Mechanical or Electrical Engineering or equivalent
• At least 3 years of experience in M&E projects or equivalent
• Knowledge of applicable engineering theory, methods and practices.
• Knowledge of relevant quality standards, installation codes and best practices would be an added advantage
• Capable of using computer assisted engineering and design software and equipment to prepare engineering and design documents would be an added advantage
• Ability to communicate effectively.
• Ability to oversee the work of technical and skilled-trade subordinates or contractors
• Ability to handle multiple priorities, stress, detailed work, reasoning, deadlines. Must be flexible, analytical, and possesses excellent communication and interpersonal skills. Will be interacting with multiple stakeholders and working independently.
• The person is expected to be flexible including working outside of normal work hours and weekend working on occasions when required.
• Able to commute reliably to office or project site(s). Possession of a class 3 license would be an added advantage.

Desired Skills

• Project Management
• People Management
• Strong communication skills
• Interpersonal Skills
• Proficient in English (oral & writing)

Desired Behaviors

• Drive for results
• Task completion
• Resilience and follow-through
• Accountability
• Customer Focus
• Working together with others

Only shortlisted candidates will be notified.

If you enjoy job variety, embrace teamwork and love to challenge yourself, this is the job for you. As a Branch Manager, you have the opportunity be involved in a variety of responsibilities to help drive sales and meet targets.

This role reports to Operations Manager and is responsible for achieving outlet KPI and outlet management.

Responsibilities

• Achieve your own personal sales target
• Drive outlet sales and meet sales targets
• Optimise resources to ensure your team members hit their personal and outlet sales targets
• Manage outlet inventory to ensure accuracy of stock level and proper records of transactions
• Manage merchandise and other marketing displays
• Ensure smooth daily operations, including planning roster, coaching staff, monitoring performances and moderating staff grievances

Prerequisites

You would be an achiever and a team player, focussed on meeting sales targets. And be able to work retail hours. In addition, you should possess:

• 5 years of retail sales experience in the Skincare, Beauty or Hair Care industry
• Supervisory experience in managing a team.
• Proven performance in sales
• Able to work retail hours including weekends and PH

We have great career opportunity and career development for our team members.

Job Description

• To generate, maintain and further develop sales forecasts for allocated customers’ accounts.
• To develop a new customer base through cold-calling, relationship management and industry contacts to maintain strong account relationships with the customers.
• To work cross-organizationally to coordinate pre-sales, professional services and support resources to drive successful solutions for customers.
• To achieve sales quota through identifying and gaining business from customers or new prospects and ensuring customer satisfaction through the products and services provided.
• To have a good understanding of IT Products Solutions and Services.
• To participate in the development of value propositions and to negotiate successfully to close sales.
• To report on customer activities and general market activities at weekly sales meeting review.

Job Requirements

• Minimum 2 to 3 sales experiences in the relevant IT industry.
• IT Product Solution knowledge in Information Technology.
• Strong presentation and negotiation influencing skills.
• Excellent communication skills in both written and oral
• Track record of consistent sales quota achievement and must be results-driven to achieve the target.
• Possess the ability to understand business problems that the prospects are resolving and able to qualify sales opportunities.
• Possess at least a Diploma in any discipline.

Rajkumar Renganathan

EA Licence Number: 23C2060 Registration ID is R1983662

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Job Scope:

• Develop project plans, timelines, and allocate resources
• Collaborate with design teams to ensure technical specifications
• Solve technical issues and ensure compliance with standards
• Manage project budgets and provide financial updates
• Source and manage vendors, negotiate contracts
• Oversee procurement of materials and equipment
• Coordinate cross-functional teams and assign tasks
• Communicate with stakeholders, clients, and contractors
• Identify and mitigate project risks
• Ensure safety compliance and monitor on-site practices
• Provide regular progress reports and maintain documentation
• Oversee project handover and provide post-completion support

Requirements:

• Diploma or Bachelor’s Degree in Civil Engineering or related field
• 1-3 years of experience in the construction industry
• Ability to work independently, multitask, and communicate effectively
• Willingness to work at project sites
• Proficient in Microsoft Office (Word, Excel, Outlook)
• Relevant WSQ certification is a plus

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.