• Maintain constant communication with managers, staff, and vendors to ensure proper operations of the company
• Develop, implement, and maintain quality assurance protocols
• Establish operational plans for the business function.
• Facilitate innovation and lead managers to manage change.
• Help with the innovation process within the organization.
• Lead managers to develop organizational and governance strategies.
• Manage compliance with food and beverage hygiene policies and procedures.
• Increase the efficiency of existing processes and procedures to enhance the company’s internal capacity
• Ensure that operational activities remain on time and within budget
• Track staffing requirements, hiring new employees as needed
• Oversee accounts payable and accounts receivable departments
• Lead, motivate, and support a large team within a time-sensitive and demanding environment, including career development plans for direct reports and problem resolution
• Manage data collection for the updating of metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service
• Partner with cross-functional teams to improve proprietary tools and systems
• Work closely with legal and safety departments to ensure that activities remain compliant
• Oversee materials and inventory
• Conduct budget reviews and report cost plans to upper management

Requirement:

• 3 and more years of proven success in an operations management role (preferred in F&B/ Hospitality Industry)
• Strong skills in development and oversight
• Excellent ability to delegate responsibilities while maintaining organizational control of branch operations and customer service
• Proficiency in conflict management and business negotiation processes
• Knowledge of business productivity software and an aptitude for learning new applications

HOTEL OVERVIEW

Strategically located in the heart of Singapore’s shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore’s landscapes at your convenience. With a total of 2,030 well-appointed guestrooms, both hotels also offer a distinct collection of 12 lifestyle and dining choices including Michelin-starred fine dining restaurant JAAN by Kirk Westaway, cutting-edge meeting space at Raffles City Convention Centre with 34 meeting rooms and one of Asia’s largest spas, Willow Stream Spa.

ABOUT OUR COMPANY

At Fairmont Singapore and Swissôtel The Stamford, we design career plans and unveil new professional perspectives through our various development programs. We shine when YOU shine. Come and be part of our dynamic team and experience immerse growth and career opportunities with us.

Outlet Manager

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• Manage and coordinate daily Front of the House and Heart of the House operations with right delegation
• Monitor the reservation status and communicate with culinary team
• Plan and control manning to meet business needs and according to budget
• Check the appearance, orderliness, cleanliness and set-up of the outlet and its related areas, and be ready before 10 minutes of the commence of each meal period
• Control outsource labour supply, casual labour and overtime
• Communicate with team during daily briefings and conduct monthly department meetings
• Ensure and conduct regular training and re-training when needed
• Maintain service, standards and procedures for the outlet and to ensure that they are achieved and followed by
• Ensure hygiene and food safety compliance in the outlet and related areas
• Lead the F&B team to personalize the guest dining experience and ensure the compliance of LQA standards and delivery of Service Promise
• Lead a Heartist® approach to guest experience/service with the F&B team
• Provide immediate attention to guest complaints and provide appropriate service recovery. To follow up and to establish correct procedures to prevent future recurrence
• Work closely with the culinary team to maintain food quality and to create attractive food products that support the image of the outlet/hotel and incremental business volume
• Regular review of guest comments/VOG with the team and implement right solutions for continuous improvement
• Focus on the dining experience for LCAH members
• Implement, monitor, train and maintain control measures to impact food costs, beverage costs, labour costs and operating supply costs for the outlet and to be in line of budget
• Plan, implement and measure profit enhancement programmes constantly in the areas of menu engineering, profit contribution, revenue generation, productivity, pricing and costing for products used in the outlet
• Interpret financial reports: create and implement plans or promotion to improve profits for the outlet
• Compile financial data and use the data to coach the service team how to use suggestive selling to improve the overall financial performance
• Provide necessary training and guidance to F&B team and to ensure that the highest possible standards and quality of products and services offering in the premise
• Recruit, develop and retain F&B team who are competent and confident to exceed guest expectations and create successful business
• Support the F&B team to be consistent in service, use a collaborative, enabling leadership style, have regular team meeting
• Drive consistent service and process improvement, be entrepreneurial
• Use the performance review process to identify and develop talent for growth management performance issues, using a coaching styles
• Interface the needs/requirements of other departments with the F&B Service : Laundry, Property Maintenance, Sales & Marketing, Engineering, Front Office, Security, Finance, T&C and Culinary
• Provide a level of Safety & Security for all colleagues
• Develop own knowledge and skills to grow as a business partner and leader.

Qualifications:

• Minimum 2 years in F&B restaurant management position
• Experience in similar size/style of 5* hotel
• Diploma in Hospitality Management
• Leadership / People management
• Good interpersonal and communication skills
• Able to work under pressure and independently
• Good interpersonal skills with ability to communicate with guests and all levels of employees
• Service oriented with an eye for details
• Strong computer skills and proficient in Microsoft Office-Words & Excel
• Strong problem solving and decision making skills
• Effective conflict management skills, respecting a diverse, multi-cultural environment
• Can use sensitivity and discretion in supporting guest needs
• Leads to constantly improve the guest service experience and team performance
• Leadership skills developed – collaborative, enabling, and entrepreneurial
• Career focused, wanting to grow and develop, self-driven

Our commitment to Diversity & Inclusion:

We are an inclusive company and what we really hope to achieve is to attract, recruit and promote diverse talent.

Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

If you feel you are ready for your next professional challenge, apply on: https://careers.accor.com/

About the company

Steamship Mutual is a P&I insurance company, with 210 employees worldwide.  We have offices in London, Bermuda, Brazil, Cyprus, Greece, Hong Kong, Japan, and Singapore.

Overall Job Purpose: 

Responsibility for underwriting performance of assigned team, staff management, motivation, and development.  To provide underwriting, technical support, assist in the development and management of a profitable business according to the Company business plan. 

Key Responsibilities:

• Responsibility for underwriting Members in Southeast Asia, Japan, and Australasia.
• Manage the development of the business within assigned areas of responsibility and identify areas of additional service that will add value to the Member/Club relationship within agreed parameters of existing and potential business.
• Handle underwriting tasks in line with company procedures.
• To initiate loss prevention action where necessary.
• Produce required Management Reports as necessary.
• To operate effective risk management and credit controls.
• For implementation of Underwriting policy within authorised parameters.
• Provide effective communication of underwriting issues within the assigned underwriting team. To allocate monitoring and supervision of underwriting work to ensure that service levels are met.
• Ensure all members of the assigned underwriting team adhere to company wide operating procedures.
• Assist and help to develop team knowledge and skills – CPD.
• Conduct annual appraisals of direct reports (with Head of Underwriting for Syndicate)
• Assist the Managing Director for Asia Pacific, Head of Underwriting, and Chief Commercial Officer in identifying and planning business targets and to execute on the same, building the book of business in line with the Company aims.
• Liaise closely with existing Members, prospective targets, and the broking community in advancing the Company aims.
• Encourage and support an environment where a process of continuous improvement can flourish and foster the Company culture.
• Ensure that all files confidential records, are maintained in accordance with company policy.
• Attend training and to develop relevant knowledge and skills.
• Travel will be required as necessary both regionally and to our global office network.
• Representation at industry events and speaking requirements where necessary.

Person Specification:  

•  Proven Underwriting management experience gained from working at another P&I Club and/or marine insurer, marine insurance broker or shipowner.
• The ability to mentor and inspire team members, including the ability to develop underwriting expertise, training, and development.
• Outstanding communication skills, including negotiating, presenting, and reporting (written and verbal)
• You will be a thought leader with the ability to acquire new business, develop existing business relationships both internally and externally.
• Be aware of current market issues, well-connected and able to build relationships with brokers and Members.
• Degree educated.
• Eligibility to work in Singapore preferred or alternatively a willingness to relocate.
• Proactive and able to use own initiative. 

• Joining our collaborative, supportive and friendly working environment, you will enjoy a rewarding career with the opportunity to build on your existing skills and knowledge.
• We offer great work life balance initiatives, including competitive hybrid working policy.
• Clear and transparent career pathway – offering you continued support with enhancing your skills and creating employment development opportunities.
• We offer free educational access to the Protection & Indemnity Qualification, created by the International Group of P&I Clubs.
• An attractive benefits package which includes private healthcare and a competitive wellbeing subsidy,

Company Values

Mutuality ensuring fairness amongst Club Members

Integrity upholding high ethical, legal, and regulatory standards

Safety and Sustainability contributing to safety of life at sea and the preservation of the environment

Transparency building strong relationships based on trust and open communication

Excellence enabling our people to realise their full potential as team members, industry experts, leaders, and managers

Collaborative embracing flexibility, diversity, and inclusivity

**Steamship Insurance Management Services Ltd is committed to providing a great service to all our members. We pride ourselves on offering a people-centred culture that provides mutual respect and support for all our staff and we welcome and encourage you to apply**

• Manage a team of operators, supervisors and construction site drivers.
• Monitoring performance of sub-contractors and company's employees.
• Allocating sub-contractors, resources, construction materials and other staff.
• Assign various work tasks as required.
• Arrange shift/scheduling of duty roster.
• Handle customers’ complaints, drivers’ and operators’ feedback and problems.
• Coordinate with customers on site requirements and activities.
• Maintaining a safe, secure and healthy work environment by adhering to and enforcing safety codes.
• Work with Compliance Officer and other relevant personnel to update the procedures.
• Brief the support team members on the procedures.
• Brief managers on updated procedures.
• Work with support team members to ensure records are in order.
• Ensuring smooth delivery of cargoes to customers/site within schedule.
• To schedule job, set priorities, monitor job progress & tracking schedules, communicate changes on job status.
• Application of required customs and LTA permits etc… if necessary.
• Costs projection and budget measures.
• Other admin and billing functions as required.

Requirements

• Min. Bachelor Degree
• Min 3-5 years of relevant working experience in the construction industry
• PC literate
• Well organized & able to multi-task
• Willing to work night-shift
• Willing to work in West Area

Responsibilities:

• Manage a team of operators, supervisors and construction site drivers.
• Monitoring performance of sub-contractors and company's employees.
• Allocating sub-contractors, resources, construction materials and other staff.
• Assign various work tasks as required.
• Arrange shift/scheduling of duty roster.
• Handle customers’ complaints, drivers’ and operators’ feedback and problems.
• Coordinate with customers on site requirements and activities.
• Maintaining a safe, secure and healthy work environment by adhering to and enforcing safety codes.
• Work with Compliance Officer and other relevant personnel to update the procedures.
• Ensuring smooth delivery of cargoes to customers/site within schedule.
• To schedule job, set priorities, monitor job progress & tracking schedules, communicate changes on job status.
• Application of required customs and LTA permits etc… if necessary.
• Costs projection and budget measures.

Requirements

• Min. Masters Degree
• Min 3 year relevant working experience in the logistics industry
• PC literate
• Well organized & able to multi-task
• Willing to work night-shift
• Willing to work in West Area (Company transport from Joo Koon/Choa Chu Kang MRT)

Responsibilities:

• Responsible for assessing, clarifying, and validating the customers’ needs on regular basis & maintaining high customer satisfaction ratings
• Responsible for new sales opportunity development and sales project operation
• Responsible for key customer engagement, customer relationship improvement and maintenance
• Partner with solution team & delivery team to develop account strategy plan and business plan
• Research on telco industry and perform market insight to ensure the competitiveness of proposed solution
• Achieve annual business plan through efficient internal collaboration and proper customer approaching.
• Planning and presenting reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training
• Handle related duties which are necessary for the proper management of key accounts and duties assigned

Requirements:

• Candidate must possess at least Bachelor Degree in telecommunication related major or equivalent.
• Candidate from ICT background that related with carrier network is required.
• At least 5 years of experience in sales or relevant experiences, or similar client support role.
• Proven results of delivering client solutions and meeting sales goals.
• Candidate with deeper understanding and experiences on solution sales, understand product specifications, highlights, competition, etc are preferred.
• Ability to multi-task and manage multiple priorities in a fast-paced environment.
• Must be customer oriented, target-oriented and capable of accurate work with minimal supervision.
• Strong negotiation skills, Self-motivated and self-directed.
• Good command of spoken and written English and Chinese to liaise with overseas and local Chinese speaking associates.

Interested candidate who wish to apply for this position, please click on APPLY NOW

EA License No.: 01C4394 | PERSOLKELLY Singapore Pte Ltd

EA Registration No.: R23117518 | Heah Sian Wei

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s COVID-19 health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any querie

Job Description:

Strategic Planning:

l Develop localized marketing plans tailored to regional conditions while aligning with headquarters' overall strategy.

l Ensure that marketing strategies effectively address the unique characteristics of the local market.

Market Monitoring:

l Continuously track local market dynamics, to gain insights into emerging trends and consumer behaviors.

l Provide data-driven support for local marketing decisions, ensuring they are informed by current market conditions.

Event Planning:

l Plan and execute both online and offline marketing activities, including major marketing events, trend-driven campaigns, festive celebrations, and other initiatives aimed at enhancing brand influence.

l Develop creative and impact events that resonate with the target audience.

Social Media Operations:

l Coordinate and oversee the implementation of headquarters' three major marketing campaigns across social media platforms.

l Ensure seamless integration and effective communication with headquarters’ management regarding social media strategies and campaigns.

Cross-Industry Cooperation:

l Understand and analyze local brand marketing activities, identifying suitable collaboration opportunities based on macro market trends.

l Develop and submit a quarterly market cooperation plan outlining potential partnerships and strategies for mutual growth.

Store Assistance:

l Provide support to specific stores in completing event video shoots, tutorial sessions, and other promotional activities to ensure successful execution on the ground.

Experience: 1-5 Years

Role: Project Manager

Key Skills:

· Ability to appreciate and conduct analysis on Business/Operation Processes

· Ability to hands on/ illustrate UI/UX Wire-framing, Concepts and Proposal

· Ability to drive and run workshop/ discussion forums with other stakeholders

Key Responsibilities:

Project Support and Governance

• Collaborate with stakeholder departments in business, operations, technology, regulators, and co-ordinate execution by respective owners
• Execute projects according to plan, scope, budget & timeline
• Ensure project execution adhere to policies, procedures and criterias
• Monitor, track and control outcomes to resolve issues, conflicts, dependencies and critical path deliverables
• Understand interdependencies between business, operations and technology
• Analyze risk and propose mitigation plan.

Key Requirements:

Education:

· Diploma or Bachelors’ Degree of Science in (Business Management, Computer Science, Information System)

· At least 2 years’ relevant experience preferably in a Finance Institution.

Essential:

· You will typically be assigned to work on specific projects and is expected to support the Project Delivery.

· You are expected to ensure your work are adequately documented and transferred to the production team post-cutover.

● Deployment and supervision of federal, state and local programs and grants that meet and/or exceed funder and donor performance requirements. Monitor program performance and outcomes.

● Coordinates and develops grant reports for Executive Director. May participate in the preparation of contract and/or grant proposals and other reports provided by Turning Points to the public and/or funders.

● Establishes and maintains positive working relationships with community organizations. Represents the organization at various community and/or business meetings.

● Participates in the development and implementation of program policies and procedures to ensure efficient and safe operation of various agency programs.

● Provides advice and assistance to the Executive Director in the planning, implementation, and evaluation of modifications to existing operations, systems, and organizational procedures.

● Maintains compliance with and abreast of all local, state, and federal regulations as related to the organization’s program operations, including OSHA and HIPAA.

● Leads monthly Turning Points meeting and weekly team meetings as needed.

● Responsible for all aspects and activities related to human resources and payroll processing.

● Oversees the supervision of personnel including work allocation, training, problem resolution, and all employee & client grievances. Evaluates performance and makes recommendations for personnel actions. Motivates employees to achieve peak productivity and performance.

● Manages the hiring process, including advertising open positions, reviewing resumes, coordinating and conducting interviews, conducting reference and background checks, drafting offer letters. ● Directs all information technology and network system deployment and maintenance including all IT infrastructure, telecommunications and security. Maintain and periodically review operational policies & procedures, guidelines and best practices, revising and updating as required

The Technical Manager Service is responsible for the handling of all technical aspects of the service activities of the Company, in particular:

• Technical support of commercial service personnel and customers directly
• Service support, including commissioning of new equipment, repairs, modifications, warranty repairs
• Handling of warranty matters with customers and vendors in conjunction with the commercial manager service and 3rd parties such as classification,Societies and outside contractors
• Managing the workshop
• Managing a team of service engineers
• Support service engineers and customers with technical expertise
• Organising training and education of in-house and 3rd party personnel

In order to carry out these tasks, the Technical Manager Service

• Manages and maintains the company’s workshop
• Plans and manages the company’s equipment
• Supervises the company’s service personnel
• Coordinates activities with the company’s sales and service personnel

The Technical Service Manager should provide:

• the ability to approach and develop the After Sales Market for the company in accordance with the Company’s targets and policies
• good communication skills representing the company with customers, vendors and other organizations
• detailed and deep technical knowledge of the company systems and products
• good organizational skills in planning of service activities
• the ability to develop personnel

The Technical Manager Service participates in the planning of the relevant budgets

The position reports to the General Manager - service of the Company.

1. Supporting the manager

Assisting with daily tasks, such as administrative work and employee staffing

2. Managing operations

Overseeing day-to-day operations, such as ensuring a clean store environment

3. Providing customer service

Developing and maintaining customer relationships, resolving complaints, and ensuring a high level of customer experience

4. Managing employees

Hiring and retaining employees, setting job expectations, providing feedback, and conducting performance reviews

5. Managing finances

Monitoring budgets, operating costs, and resources, and managing payroll and personnel databases

6. Reporting

Creating reports, analyzing and interpreting data, and communicating with clients

7. Application

Government department website, bank website application work

8. Complete various work chores assigned by the manager

Roles & Responsibilities

Job Description & Requirements

• Assist PM in the execution of the construction activities and progress
• Coordinates project execution and planning
• Liaise closely with subcontractors, architects, consultants and authorities; set guidelines and provide expertise and supervision to the team.
• Project management, coordination, implementation, execution, control and completion of specific projects.
• Oversee the planning, analysis, and recommendations in support of project construction planning, implementation and monitoring work schedules
• Managing interfaces with other contractors working on the project.
• Provide guidance to engineers in relation to construction works, ensure progress according to schedule, quality standards are maintained site inspections are carried out and technical issues are resolved on time
• Manage contractors with a focus on quality, compliance with engineering drawings; applicable code and standards, and construction schedule and cost
• Other ad-hoc tasks within the Manager’s capability

Job Requirements:

• HDB project experience is an advantage
• Min. Degree in Mechanical or Electrical Engineering discipline or equivalent.
• Extensive experience with at least 5 years of relevant experience in Construction Industry.
• Proven track records of successful project completion on time and on budget.
• Good interpersonal and communication skills to interact with all level of staff.
• Able to work under pressure.
• Able to work on initiatives and to work as a team.

JOB SCOPES

-Manage and supervise staff of assigned properties

-Be responsible for the day-to-day operations of all the sites

-Plan, execute and supervise all the facilities' management and operational activities

-Conduct meetings, project co-ordination in residential/Commercial strata development

- Lead a team of technical officers or technicians in troubleshooting, preventive management and breakdown maintenance

JOB REQUIREMENT

-Candidate with self drive possess Professional Certificate/ Diploma or degree in Estate Management or related disciplines.

-Previous experience in managing condominiums, industrial or commercial buildings.

-Good interpersonal, communication and leadership skills

-Knowledge of Management Corporation Strata Title (MCST) and Building Maintenance & Strata Management (BMSM) Act

MULTIPLE LOCATIONS AVAILABLE

• Poses a valid Singapore Class 3 Driving License is preferred.
• Develop a strong understanding of products (fruits, vegetables, and dried goods).
• Work closely with the operations team to improve productivity and efficiency for receiving and packing.
• Coordinate with the purchasing and fulfilment teams to ensure on-time deliveries and seamless operations.
• Proficiency in warehouse operations and product knowledge.
• Strong coordination and communication skills.
• Ability to work on weekends and public holidays.

Responsibilities:

* Coordinate daily Front of the House and Back of the House restaurant operations

* Deliver superior service and maximize customer satisfaction

* Respond efficiently and accurately to customer complaints

* Regularly review product quality and research new vendors

* Organise and supervise shifts

* Appraise staff performance and provide feedback to improve productivity

* Estimate future needs for goods, kitchen utensils and cleaning products

* Ensure compliance with sanitation and safety regulations

* Manage restaurant's good image and suggest ways to improve it

* Control operational costs and identify measures to cut waste

* Create detailed reports on weekly, monthly and annual revenues and expenses

* Promote the brand in the local community through word-of-mouth and restaurant events

* Recommend ways to reach a broader audience (e.g, discounts and social media ads)

* Train new and current employees on proper customer service practices

* Implement policies and protocols that will maintain future restaurant operations

Requirements

* Able to speak Mandarin

* Able to work flexible working hours and working location depending on outlet

* Proven work experience as a Restaurant Manager or similar role

* Proven customer service experience as a manager

* Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

* Strong leadership, motivational and people skills

* Acute financial management skills

* BSc degree in Business Administration; hospitality management or culinary schooling is a plus

Join our dynamic team as a Restaurant Manager, where you will play a critical role in ensuring our restaurant operates smoothly and efficiently every day. We are looking for a dedicated leader who can maintain high standards and foster a positive environment for both staff and guests.

Key Responsibilities:

• Ensure daily operations run smoothly, maintaining the highest quality of service.
• Actively respond to and resolve guest problems and complaints to ensure customer satisfaction.
• Train new employees on bar standards and provide ongoing coaching and mentoring to support their personal development.
• Monitor and ensure proper grooming and hygiene standards for all service staff are upheld.
• Ensure all kitchen equipment is well-maintained and operational, adhering to SFA standards; promptly inform the management team of any issues.
• Collaborate with management on supply ordering, cost management, floor efficiency, and staffing needs.
• Assist in the company’s expansion plans and initiatives.

Requirements:

• A positive attitude and a strong willingness to learn.
• Display integrity, initiative, and a proactive approach to challenges.
• A true team player who values collaboration.
• Strong communication skills to engage effectively with staff and guests.
• Minimum of 3 years of related experience.

Preferred Experience:

• Supervisory experience: 3 years
• Restaurant management: 3 years
• Customer service: 3 years
• General management: 3 years

If you are passionate about the hospitality industry and have the drive to elevate our restaurant experience, we want to hear from you! Apply today to join our team and help us create memorable dining experiences.

Job Description:

• Participate in develop brand management strategy
• Make annual/monthly plan and budget plan for each brand and organize the implementation
• Establish and improve marketing management systems, business processes and operating standards, Implement various systems, processes and standards, formulate specific solutions to problems and implement.
• Media operation and promotion management.
• Brand marketing planning and implementing management. Evaluate the effectiveness of various marketing activities, issue analysis reports, timely adjust and optimize marketing strategies to improve brand awareness and market share.
• Market research and data analysis, evaluate the performance and changes of the brand in the market, and adjust the marketing strategy and brand promotion plan in time according to the data and changes
• Member management
• Brand public relations management
• Oversee and manage all the design and production in marketing department.
• Other job assigned by superior.

Job Requirements:

• Bachelor’s degree in marketing, business or any other relevant field
• Perferable with F&B marketing experience
• Leadership and project management skills
• Proficiency with marketing tools and software
• Proficient in marketing research and statistical analysis
• Strong verbal and written communications skills.

The Operations Manager oversees the daily functions and long-term strategic goals of multiple restaurant locations, ensuring operational excellence, financial performance, and customer satisfaction. This role involves supervising restaurant teams, driving brand consistency, optimizing costs, and ensuring compliance with food safety and workplace safety standards.

The Operations Manager also plays a key role in people management, developing high-performing teams, and maintaining a positive work environment that aligns with company values and objectives.

Job Description

1. Operations

• Oversee daily activities of multiple restaurants to ensure smooth and efficient operations in both front & back of house.
• Drive operational excellence, training, and compliance
• Ensure adherence to the service quality, staff performance, overall guests’ satisfaction, ambiance & value as well as relevant regulatory requirements
• Conduct regular inspections to ensure operational standards, cleanliness, and functionality are maintained & compliance across restaurants
• Implement SOP and all other operational procedures
• Monitor all restaurants, ensuring adequate resources at any given times, address and resolve operational issues promptly, ensuring minimal disruption to service
• Responsible for development, day-to-day direction and coaching for the Operations Team. Ensure performance measurements and individual development plans are implemented

2. Brand Building

• Uphold and promote the company’s brand standards across all outlets
• Collaborate with marketing teams to execute campaigns that align with brand values and objectives
• Ensure consistent execution of national and local store marketing initiatives to maximize visibility and sales
• Reinforcing brand identity through excellent customer experiences

3. Cost Management

• Analyse and manage P&L statements to optimize financial performance
• Monitor expenses, control labour costs, and identify areas for cost-saving opportunities for each restaurant to ensure efficient operations, including achieving budgeted revenue
• Set and align forthcoming monthly targets for sales turnover, food and labour cost, operating expenses and monitor closely to ensure these targets are met
• Recommend new marketing or operational policies and procedures when necessary to keep up with demand and market changes
• Implement systems for inventory control to reduce waste and improve efficiency

4. People Management

• Hiring, training, and supervising front and back-of-house staff.
• ⁠Scheduling shifts and ensuring adequate staffing levels during peak times.
• Lead, motivate, and develop restaurant management teams to achieve business objectives
• Conduct performance evaluations, provide feedback, and create development plans for staff
• Ensure staffing levels meet operational needs while minimizing turnover
• Foster a positive work environment that encourages collaboration, engagement, and career growth

5. Compliance, Service & Cleanliness (CSC)

• Ensure all restaurants comply with all company policies, food safety and sanitation regulations
• Conduct routine audits to maintain high standards for raw and cooked food handling
• Conduct regular safety inspections to identify hazards and ensure corrective actions are taken
• Provide training and updates to staff on food safety protocols and best practices, safety training and emergency preparedness plans for all employees
• Respond promptly to any food safety concerns or incidents to safeguard customers and the brand
• Enforce compliance with workplace safety policies and local regulations
• Maintain records of safety incidents and implement preventive measures to reduce risks
• Review and ensure outlets’ restaurant visitation scorings are maintained at required standards

6. Business Strategic Projects

• Identify, evaluate, and recommend prospective markets, new products, or services.
• Recommend refurbishment plan and/or remodelling of the restaurants’ image and physical appearance and overall ambience in-line with brands’ needs and industry direction.
• Plan and execute investment and reinvestment projects, including new restaurant opening, remodelling/refurbishment, equipment purchase, etc

7. Others

• Perform any other additional responsibilities as assigned by the General Manager of Operations & Marketing

Roles & Responsibilities

• Developing and implementing marketing strategies to drive business growth and enhance brand awareness
• Control budgets and allocate resources amongst projects
• Conduct general market research to keep abreast of trends and competitor’s marketing movements
• Monitor progress and submit performance reports
• Working with the sales department to develop pricing strategies to maximize profits and market share while balancing customer satisfaction
• Establishing and maintaining relationships with clients and partners to ensure customer satisfaction and loyalty
• Overseeing social media marketing strategies and content marketing
• Produce ideas for promotional events or activities and organize them efficiently
• Experience in marketing and running a marketing team
• Excellent leadership and organizing skills
• Strong ability to work independently and focus on achieving high performance
• Ability to handle pressure and effectively resolve complaints and issues
• Willingness to work overtime on weekends or PH when necessary

Basic salary: $2500 – $4500 (depending on experience)

Working venue: Sims Dr

Working hours: 830am to 530pm (5 days Work)

As a Sales Executive/Manager, you are an enthusiastic and driven salesperson responsible

for acquiring new customers and expanding relationships with existing clients. You are a

true "door opener" and thrive in a dynamic environment where commercial opportunities

abound. You know how to convince prospects with your energy and persuasiveness. You

are results-oriented and not afraid to engage in cold calling.

About SAP

A market leader in end-to-end business application software, SAP helps more than 425,000 customers worldwide work together more efficiently. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift societies, and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives. At SAP, we build breakthroughs, together.

About SAP Labs Singapore

SAP Labs Singapore is the 20th engineering hub in the SAP Labs Network and is the newest innovation hub at SAP that drives product leadership, fosters the best talent, and aims to boost ecosystem and community engagement with a variety of initiatives.

What you'll do

As a Development Manager for Artificial Intelligence team, you will lead teams to build AI assets (services, components, content). You will create compelling product visions and lead teams to execute on this vision. As a leader you will represent the work of your teams towards internal and external stakeholders. You will work together with the development leads, data scientists, product owners, product managers and development operations colleagues in your team and other teams to create value for our customers from the first idea to a successful market entry, adoption and beyond.

• Product Delivery - Define product plans and execute against a committed delivery timeline; Manage the day-to-day activities of the development team
• Product Ownership - Ownership of the complete software development lifecycle, designing, leading implementation, and testing of new features, ensure adoption by stakeholders within a fast-paced, agile environment
• Product Support - Manage customer expectations via product support ensuring high standards in incident processing, quality of interactions and fixes that are delivered
• Development Expertise - Provide functional, architectural and data science guidance to the team
• Technical Hands-On - Maintain a hands-on approach to deliver highly available and scalable AI Assets
• People Management - Management of people including active engagement, staffing, talent management, career aspirations, mentoring and enhancing skills of team members to maintain a best-in-class Artificial Intelligence development team
• Location Leadership – Actively contribute and drive various leadership initiatives for the location e.g. cross unit collaboration, training plan execution, general administration, hiring & internship management, budget planning and adherence etc.

What you bring

• Degree in Computer Science, Data Science, Operations Research, or related field.
• 8+ years of experience in software product development, ideally with the focus on Artificial Intelligence
• Have a proven track record of building a culture of design excellence that develop high-impact products
• Experience implementing well-run, agile processes in multiple functions: Development, QA, Release
• Ability to communicate vision and strategy effectively to the team, partners, and clients
• Experience managing dependencies on other teams within a larger organization
• Technical knowledge required to command the respect of high-octane engineering team
• Strong advocate for Agile development processes
• Ability to deliver with highest quality under extreme pressure, while juggling multiple tasks and in complex environments
• Strong organizational skills
• Be comfortable with leading change
• Intellectually rigorous and creative problem-solving ability
• Required technology exposure & experience: (i) SaaS delivery based on microservices architecture (ii) Container technologies like Docker/ Kubernetes (iii) Cloud integration and deployment on AWS, Google or Azure (iv) Proficiency in one or more programming languages such as Python, Java, Go, C++, C# (v) Theoretical exposure to Machine Learning & Deep Learning based approaches. Hands-on exposure is nice to have.

Meet your team

Artificial Intelligence team as part of SAP Labs Singapore has experienced professionals taking on challenges posed by the SAP customers. Based in Singapore, you will have the opportunity to work on breakthrough projects addressing real-world problems, challenging norms with some of the SAP’s key customers. As part of the global product engineering team, you will participate in rich and engaging conversations with experts around the globe.

SAP Labs Singapore provides an open, modern working environment and the opportunity to become part of the global SAP engineering community.

The Methodist Preschool Services Pte Ltd is seeking a dedicated and experienced HR Manager to join our Preschool Headquarters team. If you are passionate about early childhood education and looking for an opportunity to make a difference in a dynamic, growing preschool environment, this is an exciting opportunity to support a nurturing workplace while ensuring compliance, employee satisfaction, and efficient HR operations.

Job Description

The HR Manager will oversee and manage the human resources functions at the HQ and our preschools. The HR Manager will be responsible for shaping a positive work environment, managing employee relations, ensuring compliance with labor laws, and implementing best HR practices to support the growth and development of our staff.

Key Responsibilities:

-Recruitment & Onboarding: Lead the recruitment process for all preschool staff, ensuring compliance with licensing requirements and that hires align with our values of excellence in education and care.

-Employee Relations: Foster a positive work environment by managing employee relations, resolving conflicts, and promoting staff well-being.

-Performance Management: Implement and oversee performance reviews, set development goals, and guide staff toward continuous improvement.

-Training & Development: Coordinate staff training, including professional development opportunities, safety protocols, and ongoing education in early childhood practices.

-Compliance & Policy Management: Ensure all HR practices comply with regulations, as well as preschool-specific guidelines. Maintain employee handbooks and policies.

-Payroll & Benefits Administration: Oversee payroll processing, benefits management, and compensation programs to ensure accuracy and timeliness.

-Staff Support: Provide guidance and support to staff in managing work-related challenges and professional growth.

Qualifications:

-Education: Bachelor’s degree in Human Resources, Business Administration, Early Childhood Education, or related field.

-Experience: Minimum 3 years of experience in an HR management role, preferably in the education or childcare industry.

Skills:

-Strong understanding of employment laws, HR best practices, and preschool regulations.

-Excellent communication, interpersonal, and conflict-resolution skills.

-Experience with HR software and systems for payroll, benefits, and record-keeping.

-Strong organizational and multitasking abilities.

-Ability to foster a collaborative and positive work environment.

-Certifications: SHRM-CP, PHR, or similar certifications are a plus but not required.

What We Offer:

-Competitive salary and comprehensive benefits package.

-Health and dental benefits.

-21 days annual leave

-Professional development and continuing education support.

-A collaborative, supportive environment committed to both staff and student well-being.

How to Apply:

If you are ready to make a meaningful impact on our preschool’s operations and culture, please submit your resume and cover letter to [email protected] or [email protected].

This position reports to the Director. Marketing manager in the wholesale furnishings industry oversees the development and execution of strategies to promote products such as curtains, carpets, wallpaper, and bedding to retailers, contractors, and other businesses. Marketing manager analyses market trends, identify target customer segments, and work on building brand awareness through various channels like advertising, trade shows, and digital marketing. The goal is to drive sales, expand market share, and enhance customer engagement in a highly competitive industry.Wallux Pte Ltd is dedicated to fostering a high-performance, employee-focused culture that prioritizes empowerment, quality, continuous improvement, and the recruitment and ongoing development of a top-tier workforce.

Job Description

Individual to be involved in:
1. Develop engaging content, including promotional materials, social media posts, and product descriptions, to effectively market the company’s range of products such as curtains, carpets, wallpaper, and bedding.
2. Plan and execute targeted marketing campaigns to increase brand awareness and drive product sales, utilizing various channels such as digital advertising, email marketing, and trade shows.
3. Provide direct sales assistance to walk-in customers, helping them understand product offerings and making recommendations to drive purchases and enhance customer satisfaction.
4. Conduct market research to identify emerging trends, customer preferences, and competitor strategies, ensuring the company’s offerings remain competitive and relevant.
5. Maintain and strengthen the company’s brand image, ensuring consistent messaging across all marketing materials and customer interactions.
6. Track and analyze the effectiveness of marketing campaigns and sales efforts, using data to make informed decisions for future strategies and continuous improvement.

Job Requirements

1. Proficient in creating diverse content such as product descriptions, promotional materials, and social media posts. Able to tailor content for various platforms to effectively showcase the company's product range, including curtains, carpets, and bedding.
2. Skilled in planning and executing multi-channel marketing campaigns (e.g., digital ads, email marketing, trade shows) to drive brand awareness and sales. Expertise in tracking and optimizing campaign performance to achieve maximum impact.
3. Experienced in providing sales assistance to walk-in customers, offering tailored product recommendations. Proficient in using CRM tools to track customer interactions and enhance service quality.
4. Strong ability to conduct market research and competitor analysis to identify trends and customer preferences. Skilled in using tools like surveys and reports to adapt product offerings to meet market demand.
5. Expertise in maintaining consistent brand messaging across all marketing materials and customer interactions. Focused on aligning product offerings with company values to strengthen brand identity.
6. Proficient in using analytics tools (e.g., Google Analytics, CRM systems) to track and analyze marketing and sales data. Able to make data-informed decisions to improve campaign effectiveness and drive continuous improvement.

Responsibilities:

· Oversee and manage payroll processing using HR software, ensuring timely and accurate salary disbursement and statutory compliance.

· Utilize HR software to track employee attendance, leaves, and overtime, ensuring proper record maintenance and policy adherence.

· Manage day-to-day HR operations, including employee onboarding, offboarding, and maintenance of personnel records.

· Ensure compliance with labour laws, employment regulations, and company policies, including payroll tax filings and statutory deductions.

· Drive recruitment strategies, screening, and onboarding processes to attract top talent aligned with business needs.

· Implement and manage performance appraisal systems and provide support in employee development initiatives.

· Address employee concerns, mediate conflicts, and foster a positive workplace environment.

· Identify training needs and coordinate programs to enhance employee skills and productivity.

· Generate and analyze HR metrics, such as payroll summaries, attendance reports, and attrition rates, to support decision-making.

· Continuously evaluate and optimize HR processes and systems for efficiency and alignment with organizational goals.

Requirements:

· Diploma or Bachelor’s degree in Human Resources, Business Administration, or a related field (HR certifications are a plus).

· Proven track record of working with Info-Tech, EasyPay and TimeSoft software is mandatory.

· Proficiency in HR software and MS Office Suite, especially Excel for reporting and analytics.

· Strong understanding of payroll processes, labour laws, and HR best practices.

· Excellent communication, problem-solving, and organizational skills with the ability to multitask in a dynamic environment.

Clarence Khoh

R1552376

Key Responsibilities:

• Technical Pre-Sales Support: Collaborate with the sales team to identify client needs, understand requirements, and provide technical support during the sales process.
• Solution Design: Analyze client requirements, develop and propose tailored technical solutions that align with their business goals, and demonstrate the features and value proposition of our products/services.
• Product Demos & Presentations: Deliver high-quality product demonstrations and presentations to prospective customers, both onsite and remotely, highlighting the technical capabilities and value of the solution.
• Customer Consultations: Engage with clients to gather technical requirements, understand their business processes, and propose the best use of our technologies.
• Proof of Concept (POC): Lead the development and execution of Proof of Concept (POC) scenarios to prove the feasibility of proposed solutions in the client environment.
• Proposal Development: Assist in the creation of proposals and solution documentation, ensuring the proposed architecture meets customer expectations.
• Technical Liaison: Serve as a technical advisor and collaborate with internal product and engineering teams to influence product roadmaps and ensure alignment with customer needs.
• Training and Support: Provide post-sale technical support, training, and guidance to customers to ensure successful implementation and adoption of solutions.
• Feedback Loop: Collect feedback from clients to relay to product development teams to help improve offerings based on real-world use cases.

Qualifications:

• Bachelor’s degree
• Min. 3 years of experience in solution management or a related role.
• Excellent analytical, problem-solving, and organizational skills.
• Ability to manage multiple projects simultaneously.