NETWORK SUPPORT TECHNICIAN

The Network Support Technician will be responsible for executing and implement GPON (Giga-Bit Passive Optical Network) and ICT infrastructure needs of the customer’s IT networking environment. Establish and maintain proper business relationships with customers and peers as well as performing necessary administrative duties as required and other duties as assigned.

Job Responsibilities:

The Network Support Technician shall performs the major functions listed below. The position may require additional duties/responsibilities that may not be outlined below, and specific functions are subject to change.

• Implement ICT infrastructure solutions for Hotel Hospitality, HealthCare and Business Enterprise
• Co-ordination of tasks with sub-contractors & related vendors
• Setup & Installation of networking software / hardware equipment, & system integration with 3rd partry equipment
• Be able to perform simple troubleshooting and resolve IT issues
• Plan, organise and complete assigned tasks on time with end user, vendors and technical team
• Possess a proactive attitude and customers oriented
• Willing to travel overseas for work related tasks as when required
• Good communication, organization and analytical skills
• Be an independent and good team player

Pre-requisite Requirement:

• A Higher Nitec, Diploma or equivalent in Electronics, Electrical, Infocomm, IT engrg or similar.
• A valid driver's license and willingness to travel.
• Shall process B2B field experiences in maintenance service solutions to MNC or Enterprise Industry
• Min. 03 year working experiences in the Infor-comm Technology (IT) and Telecommunication or related industries will be an advantage
• Excellent interpersonal and negotiation skills.
• Ability to communicate with people at all levels with an independent, proactive, confident and professional attitude
• People person with a strong customer service attitude
• Ability to multi-task and work under pressure and independently
• Computer literate in Microsoft Office, TCP/IP, CLI and Cisco Command is preferable.

Job Summary:

Be part of a dynamic team in account management focusing on delivering excellence to ensure service quality satisfaction. The Customer Advocate is an expert in account management and customer support function, focusing on delivering excellence to ensure service quality satisfaction.

Job Description:

• Provide excellent customer support
• Effectively handle and manage customers’ feedbacks and complaints
• Responsible to upkeep the service level to ensure service excellence delivery to both internal and external customers and partners
• Responsible for front-office and back-office duties which includes customer enquiries, quotations, order processing and fulfilment
• Work closely with team members to ensure accurate and timely delivery of services
• Participate actively in the customer retention program and strategy
• Tracks and assist in collection of outstanding payments in relation to the income generated from your department
• Ad-hoc duties such as billing and filing
• Perform other duties or projects assigned
• Meticulous, organised and an effective team player

Job Requirement:

• Minimum Diploma level and above with 3-4 years of experience in service-related industry
• Meticulous, organised and an effective team player
• Good command of English, written and spoken, as well as proficiency in Mandarin (to liaise with Chinese- speaking clients)
• Immediate commencement

The face-to-face IT Support role will be responsible for providing on-site technical support to customer users, resolving software and hardware issues, and answering IT related questions. This role requires strong problem-solving skills, a customer-centric approach, and the ability to communicate technical information clearly to non-technical staff.

Key Responsibilities:

• Provide and maintain exceptional customer service, ensuring timely, efficient, and professional responses to all customer inquiries and issues.
• Install, upgrade, support, and troubleshoot Windows or Mac operating systems and applications, such as Microsoft Office or other authorized desktop software.
• Diagnose and repair hardware issues on computers or facilitate the warranty process as needed.
• Utilize technical expertise to support corporate-issued desktop, laptop, and mobile devices, as well as network, email, and other related services.
• Offer ideas and solutions to prevent recurring issues that impact client computing support and overall employee productivity.
• Collaborate closely with remote IT teams to ensure system functionality and adherence to processes.

Qualifications:

• Diploma in computer science, Information Systems, or a related field.
• Minimum of 3 years of experience in IT support, particularly in deskside support roles, troubleshooting various PC software and hardware issues.
• In-depth knowledge of PC hardware, operating systems (Windows, macOS), software applications, and a basic understanding of IT infrastructure (network services, VPN, etc.).
• Exceptional troubleshooting and problem-solving abilities.
• Strong communication skills, with the capacity to explain technical concepts to non-technical users.
• Microsoft, Mac, or other relevant certifications are a plus.

Working days can be flexible, with about a $9 per hour rate, with a possibility of a more long-term contract role.
Role: To aid the team in a variety of the following tasks:

• Telephone recalling of interview respondents for Quality Control
• Coordinating Focus Group Discussions
• Coding of questionnaire responses
• Recruiting and coordinating participants for our studies
• Transcribing of transcripts
• Overseeing the administration of surveys to participants
• Support in briefing of interviewers for our projects
• [Adhoc] Helping to conduct some interviewers if required

• MNC
• 5 days' work week
• Near MRT

Job Responsibilities:

• To check customer’s PO and process all in-coming orders from all customers accurately and efficiently in timely manner
• To respond quickly and efficiently to all in-coming sales enquiries, by email and telephone to all parties concerned
• Attention to detail is essential at all times to ensure the highest standard of customer satisfaction
• To design special switch drawing, engraving, special mounting unit, etc. as according to customer requirement
• To update customer orders/enquiries in the central database this to ensure an efficient tracking system is in place
• To coordinate with our counterpart on special switch diagrams/order numbers/ bill of material of the products and update the information in the central database in timely manner
• To coordinate and monitor closely with factory on urgent deliveries request by customer and need to follow up closely
• Filling of orders/drawing and other documents in timely manner
• To assist outdoor Sales engineers when need arise
• To liaise with Workshop/Store department on customer orders when necessary
• To liaise with Account department on the payment status when necessary
• Continuous communication with the sales team for any feedback from customer
• To contribute ideas on how to improve our processes in timely manner
• To answer incoming calls and engage with customer and transfer the call to other department
• To be an excellent team player and help each other to complete daily work
• To assist in designing/preparing marketing materials when need arise

Requirements:

• Must be computer literate
• Able to read, write and converse in English.
• Good communication & inter-personal skills
• Experience in customer services an advantage
• Time management is important - must be able to deal with a number of things at one time and constantly re-evaluate priorities.
• Possess Technical Certificate in Electrical or Electronic preferred is an added advantage

Job Descriptions

. Perform market research and generate interest in our applications

· Provide phone, e-mail, remote (80%) and onsite (20%) support

· Assist in testing software before release to customers

· Ability to deliver online training to customers

· Involve in business analysis for new feature development

· Create user guides for product features

· End to end service delivery from pre-sales demo, implementation and testing.

· Participate in installation, upgrade of software and assist in documentation of software products

Job Requirements

· Candidate must possess at least Professional Degree in Computer Science/Information Technology or equivalent.

· Working experience in business application support

· Experience in vendor environment

· Required Skill(s): Basic MSSQL queries, HR/ERP/Accounting Software Support

· Preferably have experience working in long term care or charity sector

· Team player with good analytical skills

· Looking for someone with support and project implementation for off the shelf ERP or accounting products

The Trading Support Engineer is primarily responsible for managing DTL’s trading environment and ensuring that everything runs smoothly. This involves configuring, monitoring and optimizing the firm’s trading with a focus on risk management and control. We are looking for dependable individuals with a can-do attitude and exceptional attention to detail.

The team oversees core operational processes and participates in projects and initiatives that will help streamline critical workflows. As a Trading Support Engineer, you will be able to gain extensive exposure to market access, trade monitoring, process optimization, system enhancement, alpha management and automation.

Responsibilities

• Monitor global trading activities and analyze and troubleshoot issues that may arise in the normal course of business in a timely and accurate manner
• Develop tools for trading analysis and trading procedure automations that helps monitor the live trading
• Work collaboratively with researchers and developers and be their first line of support for any queries
• Identify opportunities to automate and streamline legacy processes to enhance productivity and controls

Qualifications

• Degree in business analytics, computing, data science, quantitative finance or related fields
• Proficient in Python scripting
• Comfortable with Linux (from support/ monitoring perspective)
• Knowledge in the financial markets and trading
• Strong business judgment and ability to identify and escalate issues
• Quick learner with excellent problem-solving skills

The following are bonuses

• Understanding of market data/ order entry systems
• Open to work in night shift hours

Working location

School in Bedok

Working hours

Mon to Thus: 7.30am to 4.30pm

Fri: 7.30am to 4pm

Contract duration

Immediate to 31 Dec 2025

Job Scope

• Upkeep safety and cleanliness of the Science Laboratory and its equipment

• Maintenance of the school’s gardens, hydroponics area and its equipment

• Assists Teachers in the preparation of science resources, science practical performance tasks and environmental sustainability projects

• Perform any other duties as and when assigned by the Science Department

Requirements

• Able to commit for the contract duration

• Minimum GCE ‘O’ Level

• Prior working experience in schools is preferred

• Have experience in gardening or environment-related activities is advantageous

• Proficient in Microsoft Office Word and Excel for basic data entry purposes

RESPONSIBILITIES

• Provide administrative and marketing support to the Sales & Marketing Divisions
• Prepare quotations, follow up on sales orders and tender preparations
• Generate reports and maintenance of database
• Help to build and maintain good relationship with customers

REQUIREMENTS

• Diploma/Degree holders, preferably with the background of medical, scientific or equivalent
• Prior experience in the medical/scientific equipment, devices and consumables industry would be an added advantage
• Entry level candidates are welcome to apply
• Good communication skills
• Proficient in Microsoft Office
• Meticulous and organized
• Good attitude and willingness to learn
• Knowledge of SAP/SAGE will be an additional advantage
• Good team player

Your main role is to assist the Project Manager and to complement his/her
responsibilities.

1. Ensure all the applications systems remain in good working order.
2. Take on support of new application systems when they become operational.
3. Respond to production emergencies in a timely manner which includes bringing up the server (in a crash) or system processes, fixing problems or finding workarounds.
4. Perform routine checks and to escalate to the Project Manager should any anomaly be detected.
5. Alert and troubleshoot together with other system engineers, database administrator (DBA) and outsourced vendors.
6. Follow through every issue / problem to closure, and complete the necessary documentation as required.
7. Assist users and answer queries regarding the supported operational systems.
8. Interface with the helpdesk agents, end-users and external vendors during application support and problem resolution.
9. Besides application support, you are expected to make some code changes/enhancements that arise from service requests.
10. Follow the technical standards and update the necessary documentation.
11. Report to the Project Manager in tracking and managing the project timelines and resources that he/she has been assigned to undertake.
12. Understudy and undertake the development of new applications and maintenance of any existing systems as assigned by the Project
    Manager.

Requirements

• Possess at least a Degree in Information Technology (IT), Computer Science or equivalent qualification.
• Candidate shall have at least two (2) years of working experience in the IT or Infocomm industry, with exposure to end-to-end software development lifecycle (SDLC).
• Good command of English and effective communications skills to interact and coordinate with end-users. This includes gathering user requirements, communicating proposed vendor solution, supporting user acceptance testing, supporting end-user training, and resolving issues with helpdesk agents and external vendors.
• Ability to work independently with minimum supervision.
• Work effectively as a team member among the system support and application development teams.
• Demonstrate competency in Microsoft applications including Word, Excel and Outlook.
• Must have competency in Project Management tracking tools such as Confluence, Jira.
• You may be expected to be on standby support on weekends / public holidays.
• In the event of scheduled downtime or during a crash, you are required to be in office during off-office-hours to support the systems.

*This is a 1-year contract(renewable) position.

Khaty Zainal

R22111204

BGC Group Pte Ltd(Outsourcing)

EA 05C3053

• The Candidate is expected to take on support of new application systems when they
  become operational.
• The Candidate will respond to production emergencies in a timely manner. This includes
  bringing up the server (in a crash) or system processes, fixing problems or finding
  workarounds.
• The Candidate is expected to diligently perform routine checks and to escalate to the Project Manager should any anomaly be detected. The Candidate should show the initiative
  to alert and troubleshoot together with other system engineers, database administrator
  (DBA), and outsourced vendors.
• The Candidate is expected to follow through every issue/problem to closure and complete
  the necessary documentation as required.
• The Candidate will assist users and answer queries regarding the supported operational
  systems.
• The Candidate is expected to interface with the helpdesk agents, end-users, and external
  vendors during application support and problem resolution.
• The Candidate may be expected to be on standby support on weekends/public holidays.
  In the event of scheduled downtime or during a crash, the Candidate is required to be in
  office during off-office hours to support the systems.
• Besides application support, the Candidate is also expected to make some code changes/
  enhancements that arise from service requests. The Candidate will follow the technical
  standards and update the necessary documentation.
• The Candidate shall report to the Project Manager in tracking and managing the project
  timelines and resources that he/she has been assigned to undertake.
• The Candidate is expected to understudy and undertake the development of new
  applications and maintenance of any existing systems as assigned by the Project
  Manager.
• The Candidate shall be able to work independently with minimum supervision. He/She shall
  also work effectively as a team member among the system support and application
  development teams.

Requirements:

• The Candidate shall possess at least a Degree in Information Technology (IT), Computer Science or equivalent qualification. 3.2
• The Candidate must possess a minimum of FIVE (5) years’ professional experience in the IT or Infocomm industry.The experience shall emphasize on operational support and maintenance activities.
• The Candidate shall have at least FIVE (5) years of working experience in Singapore and proficiency in the maintenance of web applications. This includes expertise in both system administration and operational support aspects.
• The Candidate must possess experience in supporting government projects and applications. They shall be proficient in providing Level 1 and Level 2 support for applications

Key Deliverables:

· Designing and modifying software applications

· Implement systems and provide technical support

Responsibilities:

· Talking to users to find out their requirements

· Create programs essential for business and conference operations

· Deal with programs when they need to be repaired, changed, or added to another program already in place

· Writing software and operating manuals

Join our team for a dynamic role with an outsourced project. We are seeking a dedicated individual to provide essential administrative and operational support for organization’s digital programme.

Key Responsibilities:

1. Content & Product development and App Releases

· Coordinate and liaise with stakeholders for content development.

· Summarise changes in App versions and inform relevant stakeholders

· Seek approval for the latest app release versions

· Provide secretariat support for meeting preparatory work to schedule meetings & discussions per month (including booking venues, sending confirmation emails, preparing meeting agenda, drafting slides, logistic set up for video conference calls and etc)

2. Conduct checks for accuracy for programme’s reports (operational & financial, etc) on a regular cadence

· Monitor and extract programme operation data (e.g. programme performance, engagement, rewards, etc) from various dashboard platforms for reporting to management on a monthly basis

· Conduct checks to ensure accuracy of reports on a weekly and monthly basis

· Update financial reconciliation report monthly.

· Assist team to investigate and follow up on incident reporting.

· Provide support to consolidate documentations for annual audit checks & progress.

3. Liaise with customer support team and vendors to

· Track customer feedback trends through customer satisfaction surveys

· Prepare drafts and seek alignment and clearance from management for escalated or complex queries

· Consolidate and ensure that any updates to the digital programme (E.g. bug fixes, new features and releases)

· Develop/ Enhance workflows and processes to enhance customer experience and tighten governance

· Monitor programme known issues and aging cases.

Requirements:

· Diploma qualifications or above with 1 to 2 years of relevant work experience, preferably in project management or digital solutions.

· Proficient in Microsoft Office tools, e.g. Excel, PowerPoint, Word, Outlook etc.

· Meticulous with good attention to detail

· Comfortable consolidating numbers or documents across various sources

Working Place

Outram

Working Time

Monday to Friday: 8.30am to 6.00pm

1. Ensure all the applications systems remain in good working order.
2. Take on support of new application systems when they become operational.
3. Respond to production emergencies in a timely manner which includes bringing up the server (in a crash) or system processes, fixing problems or finding workarounds.
4. Perform routine checks.
5. Alert and troubleshoot together with other system engineers, database administrator (DBA) and outsourced vendors.
6. Follow through every issue / problem to closure, and complete the necessary documentation as required.
7. Assist users and answer queries regarding the supported operational systems.
8. Interface with the helpdesk agents, end-users and external vendors during application support and problem resolution.
9. Besides application support, the Candidate is also expected to make some code changes/enhancements that arise from service requests.
10. Follow the technical standards and update the necessary documentation.
11. Report to the Project Manager in tracking and managing the project timelines and resources that he/she has been assigned to undertake.
12. Understudy and undertake the development of new applications and maintenance of any existing systems as assigned by the Project Manager.

Requirements:

• Possess at least a Degree in Information Technology (IT), Computer Science or equivalent qualification.
• Candidate shall have at least two (2) years of working experience in the IT or Infocomm industry, with exposure to end-to-end software development lifecycle (SDLC).
• Experience with implementation in Singapore is preferred
• Good command of English and effective communications skills to interact and coordinate with end-users. This includes gathering user requirements, communicating proposed vendor solution, supporting user acceptance testing, supporting end-user training, and resolving issues with helpdesk agents and external vendors.
• Ability to work independently with minimum supervision.
• Work effectively as a team member among the system support and application development teams.
• Demonstrate competency in Microsoft applications including Word, Excel and Outlook.
• Must have competency in Project Management tracking tools such as Confluence, Jira.
• The Candidate may be expected to be on standby support on weekends / public holidays.
• In the event of scheduled downtime or during a crash, the Candidate is required to be in office during off-office-hours to support the systems.

You will be a key member to provide leadership, strategic direction and managerial oversight of Finance’s work plans to meet the Hospital’s vision and mission. You will plan and establish fee adjustment policies and procedures and ensure the Hospital’s compliance within the overall cluster framework. You should position as a strategic partner and digital enabler to the SGH leadership by proactively driving diverse digital and automation agenda within the unit. You will be responsible for timely and accurate preparation of regulatory and management reports of clinical costing activities.

Education, Training and Experience

• Degree in Accountancy or recognized professional qualification in accountancy
• Demonstrated leadership with ability to work in a dynamic, complex and fast-faced environment and manage changing priorities
• Strategic thinker with ability to influence and deliver to multi-stakeholders
• Possess depth in knowledge and understanding of digital and automation technology
• At least 14 years of relevant work experience in healthcare financing in a hospital setting and of which 10 years are in a managerial capacity

The Scientific Sales Support and Executive Assistant to the General Manager plays a dual role mainly in facilitating sales operations while providing some essential administrative support to the General Manager. This position involves mainly in coordinating sales activities with some schedule management activities and ensuring efficient communication amongst teams.

Key Responsibilities:

• Sales Support:Provide administrative assistance to the Sales Division, including sales order processing, generating reports, and preparing quotations.
  Compile and manage tender documents for submission.
  Coordinate and assist in sales and marketing activities, ensuring alignment with overall business goals.
• Reporting and Analysis:Generate and analyze sales reports, presentations, and performance metrics to support decision-making.
  Conduct research and compile data for strategic initiatives.
• Relationship Management:Build and maintain strong relationships with existing and potential customers, ensuring high levels of service and satisfaction.
  Build and maintain strong relationships with existing and potential suppliers.
• Administrative Support:Assist the General Manager with daily administrative tasks, including calendar management and meeting coordination.
  Prepare and organize meeting agendas, minutes, and follow-up actions.
• Communication and Liaison:Serve as a point of contact between the General Manager, Sales Division, and other departments.
  Collaborate with Operations and Finance on internal workflows and processes.

Qualifications:

Education and Experience:

• A university degree or equivalent in a Science-related field.
• At least 3 years of relevant sales support experience.

Skills:

• Strong organizational and multitasking abilities.
• Able to work independently and under pressure.
• Creative thinking, problem solver and resourceful.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office Suite.

Attributes:

• Detail-oriented with a proactive approach to problem-solving.
• Ability to work independently and collaboratively in a fast-paced environment.
• Strong interpersonal skills and a professional demeanor.

Candidates with limited or no Executive Assistant experience will also be considered.

Responsibilities

· Support daily Sales Operation activities, assisting in purchasing, invoicing and sales orders

· Negotiate with vendors, handle client enquiries, resolve disputes and follow through with payment and invoicing processes

· Arrange and coordinate product deliveries

· Work closely with sales/product colleagues to execute processes to improve operational efficiency

· Provide stellar administrative support to the assigned corporate department/function

Requirements

· Minimum Diploma or equivalent

· 3 years of working experience or fresh graduate willing to learn

· Polite and pleasant personality with a customer-oriented mindset

· Good organizational and coordination skills

· Excellent communication and interpersonal skills

· Business proficiency in English, both written and verbal

· Proficient in MS Excel

· Previous sales/purchasing operations experience will be an advantage

Job Description: Sales Support Executive - System Furniture Industry (Fresh Graduates)

Position Title: Sales Support Executive

Industry: System Furniture

Location: Bukit Merah, Singapore

Reports To: Director – Sales

Employment Type: Full-Time

Job Summary: The Sales Support Executive is responsible for providing comprehensive support to the sales team, ensuring efficient sales operations and enhancing customer satisfaction. This role is ideal for fresh graduates eager to embark on a career in sales within the dynamic system furniture industry. The Sales Support Executive will assist in various sales activities, including order processing, customer communication, and sales documentation.

Key Responsibilities:

1. Sales Administration:
   • Assist the sales team with daily sales operations.
   • Prepare sales reports, presentations, and other documentation.
   • Maintain and update customer records and sales databases.
2. Order Processing:
   • Handle order entry, tracking, and fulfillment.
   • Coordinate with logistics providers to ensure timely delivery of products.
   • Resolve any order-related issues promptly and efficiently.
3. Customer Communication:
   • Respond to customer inquiries via phone, email, or in-person.
   • Provide information about products, services, and order status.
   • Address and resolve customer complaints in a professional manner.
4. Sales Coordination:
   • Coordinate sales activities with other departments, such as operations and logistics.
   • Support the sales team during client meetings and presentations.
   • Assist in the preparation of sales proposals and contracts.
5. Inventory Management:
   • Assist in monitoring and managing inventory levels.
   • Coordinate with suppliers for timely procurement of materials.
   • Conduct regular inventory audits and address discrepancies.
6. Sales Documentation:
   • Prepare and maintain sales-related documents and reports.
   • Ensure accurate and timely documentation of all sales activities.
   • Analyze sales data and generate reports to support decision-making.

Qualifications:

• Bachelor’s degree in Business Administration, Sales, Marketing, or a related field.
• Fresh graduates are encouraged to apply.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Basic knowledge of sales processes and customer relationship management.
• Ability to work effectively both independently and as part of a team.

Skills and Competencies:

• Attention to Detail: Ensure accuracy in all tasks and documentation.
• Problem-Solving: Identify and resolve issues efficiently.
• Time Management: Prioritize tasks and manage time effectively.
• Adaptability: Adjust to changing priorities and work environments.
• Customer Focus: Strive to exceed customer expectations and enhance customer satisfaction.
• Analytical Thinking: Analyze sales data to improve sales efficiency.

Career Path: This position offers opportunities for career advancement within the company. Successful Sales Support Executives may progress to roles such as Sales Manager, Account Manager, or other senior sales positions.

Company Overview:

Introduction:Technigroup is a leading company in the system furniture industry, renowned for its innovative solutions and high-quality products. With over 40 years of experience, we have established a strong presence in the market, serving clients across various sectors, including businesses, educational institutions, and other organizations. Our commitment to excellence and customer satisfaction has positioned us as a trusted partner in creating functional and aesthetically pleasing work environments.

Mission Statement: At Technigroup, our mission is to revolutionize workspaces by providing exceptional system furniture solutions that enhance productivity, creativity, and well-being. We strive to deliver superior quality products and services through continuous innovation, sustainable practices, and a customer-centric approach. Our goal is to be the preferred choice for businesses seeking to create inspiring and efficient work environments.

Vision Statement: Our vision is to be a global leader in the system furniture industry, recognized for our commitment to excellence, innovation, and sustainability. We aim to transform workplaces around the world by offering cutting-edge furniture solutions that meet the evolving needs of our clients. Through our dedication to quality and customer satisfaction, we envision a future where every workspace is a catalyst for success and growth.

Global Presence: Technigroup has a robust presence across multiple regions, with offices and manufacturing facilities strategically located to serve our diverse client base. Our extensive distribution network ensures timely delivery and exceptional service, making us a reliable partner for clients worldwide.

Years in Business: With over 40 years in the business, Technigroup has garnered a wealth of experience and expertise, continually evolving to meet the changing demands of the industry. Our longevity is a testament to our resilience, innovation, and unwavering commitment to quality.

Application Process: Interested candidates are invited to submit their resumes and cover letters to [email protected]. Please include "Sales Support Executive Application with your name in the subject line.

Job Description:

We are a dynamic software development company specializing in providing tailored internet solutions for e-commerce, finance, and other industries. We are seeking a skilled Senior Product Manager with a minimum of 3 years of experience to join our growing team.

The Senior Product Manager will be responsible for guiding business teams in ensuring profitability and maximizing KPIs, while creating applications with excellent user experiences. He / She will work closely with overseas client’s business teams, data analytics, and marketing, with help from the Director of Product Management.

Key Responsibilities:

1. Full Lifecycle Product Management:
   Oversee the entire lifecycle of the company's core products, including research, requirements analysis, feature design, project management, testing, and delivery. Ensure high-quality execution from concept to launch, with a primary focus on managing game finance-related products to meet market demands and deliver exceptional user experiences.
2. User Needs Discovery and Innovation:
   Deeply explore user needs within the game finance sector. Align with industry trends and company strategy to define product development direction and feature planning, driving business growth and enhancing user experience.
3. Data-Driven Product Optimization:
   Utilize operational data, user feedback, and market research to develop optimization strategies. Continuously iterate on the product to improve key metrics and user satisfaction.
4. Market Insights and Competitive Analysis:
   Stay updated on trends and competitors within the game finance industry. Analyze market dynamics to provide forward-looking suggestions for product development.
5. Experience Design and Interaction Improvement:
   Take charge of the product interface and interactions, optimizing user flows and experience details. Promote the advancement of product design standards.
6. Cross-Team Collaboration and Leadership:
   Coordinate across design, development, testing, and operations teams. Manage project schedules and resource allocation to ensure efficient product delivery.
7. Product Evaluation and Improvement:
   Proactively assess and evaluate the product to identify design blind spots and improvement opportunities. Propose innovative solutions to enhance the product's competitiveness.
8. Strategic Planning:
   Combine user needs with data analysis to create long-term product development plans, driving the implementation of strategic goals.
9. Documentation and Knowledge Sharing:
   Produce high-quality product documentation. Facilitate team knowledge sharing and experience retention to enhance organizational capabilities.

Requirements:

Experience and Professional Expertise:

• Proven experience as a Senior Product Manager or Product Expert.
• Proficient in managing the full product lifecycle from 0 to 1 and scaling from 1 to 100.
• Must have experience in finance and/or game industries, with in-depth knowledge of product development, market trends, and user needs in this sector.

Business Sensitivity:

• High sensitivity to industry and market dynamics in finance and/or game.
• Ability to quickly identify user needs and business pain points and propose innovative solutions.

Data Analysis and Decision-Making:

• Proficient in data-driven decision-making and developing key product metric systems.

Logical Thinking and Communication Skills:

• Strong logical thinking, excellent communication skills, and cross-department collaboration abilities.
• Capable of coordinating diverse resources to ensure project success.

Leadership and Responsibility:

• Outstanding team management and collaboration skills.
• Strong sense of responsibility and ambition, with the ability to manage complex environments.

Innovation and Structured Thinking:

• Passionate about product design with a high degree of creativity and structured thinking to consistently deliver value.

Stress Management and Results Orientation:

• Strong stress tolerance and execution abilities, with a results-oriented mindset focused on implementation and value realization.

Learning Ability:

• Quick learner, capable of adapting to fast-changing market environments and technological trends.

Language Requirements:

• Must be a bilingual foreign national or a local Singaporean with fluent English communication skills.
• Ability to collaborate seamlessly with global teams.

Other Requirements:

• Strong sense of responsibility and proactive problem-solving skills.
• High stability, capable of maintaining composure under pressure while delivering high-quality work consistently.

Bonus Points:

• Passion for finance or games and the industry
• Mobile Experience
• Bachelor's degree – Computer Science / Electrical Engineering / Engineering OR MBA preferred

Responsibilities:

• Support End Users Computing Infrastructure (PC/Laptops, Tablets, Mobile Devices, Printers, Windows, Mac OS, IOS, Android and basic usage applications)
• Onboard/Offboard Users and provision their devices
• Involved in hands-on technical troubleshooting, support and advice users on their systems related issues or queries
• Perform administration/maintenance of systems, patching and updates.
• Suggest improvements by providing technical specifications for system/ process enhancement;
• Involved and improves IT corporate governance such as policies, standards and best practices
• Ensure IT systems are operating with high efficiency;
• Prepare and tidy IT scheduled reports
• Develop, implementing and updating documentation and user guides.
• Perform remedies on IT alerts and/or issues that Internal monitoring team flagged out.
• Manning Helpdesk platform for ticket resolution
• Escalate higher level or unresolved issues to Internal Team

Requirements:

• Diploma/Degree in Computer Engineering or Technology, Information Technology (IT)
• Strong interpersonal communication skills with internal team and end users
• Knowledge in Microsoft Office, M365, Intunes, Endpoint protection software preferred
• Knowledge in Azure management, any Certification in Microsoft Azure or M365 will be great
• Great interest in IT and adapt to new technology change

- responsible for sourcing of clientele base

- in charge of outlet daily operations

- collection of daily sales takings

- updating the POS system records for sales reporting

- independent and motivated individual

- time management skills

- experience in managing the whole shop outlet

- rostering of daily staff for operations

- knowledge in beauty and skincare

- well versed in acupuncture points preferred

- sociable and sales oriented personality preferred

- good knowledge in company beauty products

- able to recommend sales packages and company products to customers according to their needs

- prior experience in same industry prioritised

- responsible for handling bookings of appointments and walk in customers

- keying in the daily sales collected

- arrangement of timeslots for customers

- assignment of therapist roster

- prepare monthly reports for therapist sales record

- handle any phone calls for enquiries

- handle any walk in customers

About i-Consult Tech Pte Ltd (I-Consult)

i-Consult Tech Pte Ltd (I-Consult) - a wholly owned subsidiary of the i-Consult Group HK Limited in Hong Kong -- is one of the leading IOT solution provider in Hong Kong, Macau & Singapore (Asia Pacific) region with the focus to help both Government and Enterprise sectors to select, architect and implement advanced & integrated IOT solutions to empower their business & operation.

i-Consult Group HK Limited is also a member of Cyber World Creations HK Ltd., who established since 2000, being a leading System Integrator providing industrial platform solutions and Design Manufacturing Services (DMS).

I-Consult provides leading edge one-stop-shop IOT solutions of modernized infrastructure, IT security, cloud platform, updated IOT devices and a broad portfolio of IT services that serve the needs of the sectors including education, hotel, residential & health care sectors.

We are committed to deliver top quality services by conforming to important ISO/IEC quality standards backed by our established best practices and effective service management systems and processes.

I-Consult offers an excellent value proposition with its expertise of experienced professionals, and offshore facility with state-of-the-art information technology infrastructure and competent associates at an extremely cost-effective price.

Part Time Operations Executive (Sales & Marketing)

Responsibilities

We are seeking for a resourceful, experienced and committed individual to manage the following:

· Key role to support project and sales activities.

· To handle administrative related duties for project work and sales activities.

· Review documentation including proof reading, modification and improve on existing work.

· Prepare information on products and their applications for submission of tender proposal.

· Perform strategic procurement, liaise and negotiate with vendors for the best price.

· Collect customer feedback and follow up to ensure customer expectation and satisfaction is maintained.

· Plan and schedule meetings including taking of minutes.

· Coordinate internal resources and third parties/vendors, establish and maintain relationships for the flawless execution of projects

· Adhere to the respective departmental delivery processes, procedures, work instructions, forms & templates

· Stays familiar with companies policies and goals and works to make sure that all members of a project team adhere to set standards

· Ad hoc duties and projects as assigned from time to time.

· Exposure to support singapore and hong kong headquarter projects and other international exposure

Requirements

· At least a Diploma in Business Administration, Marketing, Mass Communications, Information Technology or equivalent.

· Proficient in MS Office (Word, Excel, PowerPoint, etc.)

· Self-motivated and dynamic personality with excellent interpersonal and communication skills

· Independent, organized, meticulous, team player and a fast worker.

· Good analytical and problem solving skills.

· Ability to maintain a positive attitude at all times.

· Minimum 1 year working experience in project admin, Operations, marketing, etc.

· Able to start work immediately or within short notice

Interested applicants please email your detailed resume stating your working experience, earliest available date, current & expected salary and a recent CV / Resume to info@i-consulttech.com/[email protected]

URGENTLY REQUIRED: Part-time Project Coordinator/Sales Admin Officer, if you have interested, please message me.

Work Location: Office at Bukit Merah

Work Environment: Air-Conditional Environment

Job Scope:

We are looking for detail-orientated, pleasant and organised individual to join us as a Part Time Admin Officer

Half Day Work: AM/PM (estimated 80 hours per month)

Qualifications:

- Good personal skills

- Resourceful and Able to work independently

- Min A level/Diploma/Bachelor's degree in any field

- Proficient in MS Office & Excel

- No experience required as training will be provided but if with previous project admin/sales admin experience is to be with preference

Core Responsibilities:

- Assist in all project admin work including project procurement, stock delivery, and other related project admin

- Handle project support enquires

- Support preparation of Presentation Slides (As & when required)

- Office admin if any

- Business Expense (Receipts to be organised, scanned & reports)

- Any other ad-hoc task may be required

EXPOSURE TO SUPPORT SINGAPORE AND HONG KONG HEADQUARTER PROJECTS AND OTHER INTERNATIONAL EXPOSURE

Immediate Vacancies are available now

Working Time: 9.00 am to 6.00pm, Monday – Friday (ANY HALF DAY)

Singaporeans / Spore PR/Students are welcome

$9-$13 hour (depend on experience)

CHANCE TO PROMOTE TO LONG TERM PART TIMERS IF PERFORMANCE IS GOOD