Role:Azure Data Tech Lead

JD:

Responsibilities
1. Help ingest structured / unstructured can be batch or real time data in the Azure lake and perform cleaning and aggregation as per data requirements
2. Work with business stakeholders and create data marts to be used for reporting
3. Create and maintain data pipelines to transform and load data from Databricks into Datawarehouse models
4. Create and maintain data marts, data catalogue, data lineage, etc
5. Enable data quality checks and scheduling for timely delivery of data
Professional Experience
1. Must have knowledge of data warehouse concept (Star or snowflake) methodology and experience in designing data warehouse dimensional modelling;
2. Must have hands-on experience in Azure Data Factory, Azure Databricks , Azure Synapse Analytics / Datawarehouse, Spark programming in Scala or python (for batch and real time) and Python;
3. Must have at least three years hands-on experience as a Data Engineer including at least two years using Microsoft data tools;
Personal Attributes
1. Positive attitude and disposition
2. Ability to function independently or as a team player
3. Technical aptitude
4. Organized, systematic, logical
5. Willing to learn
Qualification
1. Degree from a recognized university, preferably in Data Analytics or Computer Science domain;

Handshakes is an award-winning DataTech company. We enable our clients to make safer, more informed decisions by delivering meaningful insights, harnessed from reliable data.

We are offering internships in software engineering, data science, QA testing, business analysis, and AI research.

As an intern at Handshakes, you will have the opportunity to:

• Gain industry exposure in a fast-paced, fun, and exciting tech firm.
• Work on exciting projects that make a real impact on our clients.
• Learn new skills and develop a practical hands-on experience.
• Be mentored and guided by experienced professionals.

If you are a promising young talent who is looking for a challenging internship experience, then Handshakes is the place for you. Apply today!

Submit your internship application with us here or drop an email to [email protected].

A Java Technical Lead designs and recommends technical solutions for IT-related issues. The responsibilities of a Java Technical Lead include working with developers to ensure quality deliverables, mentoring junior level staff, and identifying issues that affect product delivery.

Job Description:
We are looking for an experienced Java Technical (Tech) Lead to be responsible for providing solutions for technical issues which may affect product delivery. He or she will facilitate requirement analysis, conduct code reviews, provide feedback, and enhance frameworks.

To be successful as a Java Tech Lead, you should demonstrate sound knowledge of industry best practices, good organizational and leadership skills, and proficiency in JAVA technologies. Ultimately, the Java Tech Lead should possess good analytical skills, the ability to anticipate issues and frame remedial actions, and excellent teamwork skills.

Roles and Responsibilities:
• To perform requirement analysis and oversee the implementation of architectures of project scope
• To provide customized reusable solutions of project, program or operational scope
• To develop high-quality and detailed designs
• To conduct unit testing using automated unit test frameworks and identify and address possible risk by conducting mitigation action planning
• Conducting configuration of your own work or from the team and assess the technical impact of multiple technologies/strategies
• Reviewing the work of other developers with feedback for improvement (if applicable)
• Using coding standards and best practices to ensure quality deliverables
• Contribute as a team member to an operational, integration or application architecture requirements, design, implementation, or on-going operations deliverables

Requirements:
• Candidate must possess at least a Diploma/Degree in Computing/Information Technology or equivalent
• At least 5 years of development experience in Java
• Experience in Spring/Spring Boot framework
• Experience in relational databases such as Oracle and MySQL
• Experience in implementing web services such as SOAP and RESTful web services
• Experience in frontend frameworks such as Angular, Struts, jQuery and Bootstrap
• Experience in batch processing implementations
• Have implemented some form of custom frameworks such as security and validations
• Have some team leading experience
• Good verbal and written communication skills
• Advanced understanding of modern software development methodologies
• Advanced understanding of software testing methodologies, scripting and tools
• Minimum experience of three or more full SDLC for web application projects
• Ability to work effectively in a team and with client

Good to have:
• Experience in Agile development environments
• Experience in DevOps toolchains
• Experience in container platforms such as Docker and Kubernetes
• Experience in messaging platforms such as Kafka and IBM MQ
• Experience in Application Servers configurations like WebSphere and WebLogic will be an advantage
• Experience in software testing tools such as Selenium, Karate, Microfocus UFT and Katalon

• Permanent Position
• Opportunities for professional growth and development.
• Attractive Bonus + comprehensive benefits package

We are looking for a Senior Talent Acquisition Ops Manager with a strong operational background to lead the TA team and to drive structured and data-informed recruitment operations, and managed TA Projects.

Responsibilities:

• TA Operations: Oversee and refine talent acquisition operations, focusing on reporting, metrics analysis, and performance insights to support recruitment goals.
• Lead the onboarding of TA related systems, working with vendors and technical teams to ensure seamless integration and user adoption.
• Develop presentation decks and reports to communicate recruitment metrics, strategies, and progress to key stakeholders.
• Prepare approval papers and executive summaries to support strategic decisions and initiatives within the talent acquisition function.
• TA Project Management: Drive talent acquisition projects, including process improvements, system implementations, and policy enhancements, to optimize recruitment operations and efficiency.
• Team Leadership: To lead the TA team in best practices and processes, providing direction and support to ensure effective talent acquisition activities, while fostering a collaborative and high-performing team culture.
• Vendor Management: Build and manage strong vendor relationships, negotiating customized services to align with talent acquisition needs and overseeing agreements.
• Evaluate vendor performance, negotiate terms as needed, and manage contracts to support recruitment strategies.

Requirements:

• Min 10 years of proven experience in talent acquisition operations, including reporting, systems onboarding, and vendor management.
• Strong proficiency in Excel, with the ability to analyze datasets and create meaningful insights for reporting.
• Ability to drive TA projects, skilled in presenting data and strategies to stakeholders and senior management.
• Experience in vendor services management to meet talent acquisition objectives.
• Experience leading TA team is a must.
• Meticulous and has an eye for details.
• Good written/communication and interpersonal skills, able to lead and work with cross functional teams.
• Excellent problem-solving and analytical skills

Interested applicants, please submit updated resume in MS format via the Apply button.

Position and remuneration will be commensurate with skills and experience.
We regret that only short-listed candidates will be contacted.

Careerally Pte Ltd | EA Licence: 24C2215
EA Registration No: R1874897

About the Role:

As a CBRE Contract Support Analyst, you will provide administrative management of supplier contracts, certifications, and documentation consistent with internal and client requirements.

This job is part of the Contract Quality Management job function. They are responsible for managing the delivery of contractual services to ensure requirements are fulfilled.

What You’ll Do:

• Evaluate and administer agreements for contracted services. This includes preparing new contracts, renewals, and amendments.
• Coordinate compliance procedures, facility maintenance, and landscaping requirements with vendors.
  Identify safety, operational, and maintenance issues.
• Schedule support for special facility maintenance and repair projects.
• Track vendor performance utilizing established processes and systems. Prepare basic reports for internal and external stakeholders.
• Assist with the project management process involving internal and external contributors and vendors.
• Have some knowledge of standard principles with limited practical experience in applying them.
• Lead by example and model behaviors consistent with CBRE RISE values.
• Impact the quality of own work.
• Work within standardized procedures and practices to achieve objectives and meet deadlines.
• Exchange straightforward information, ask questions, and check for understanding.

What You’ll Need:

• Bachelor's Degree preferred with up to 3 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
• Ability to use existing procedures to solve standard problems.
• Experience with analyzing information and standard practices to make judgments.
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Organizational skills with a strong inquisitive mindset.

Join Our Dynamic Team at Charming May!

Are you looking to be part of a fast-growing, vibrant startup that values teamwork, personal growth, and exceptional service? At Charming May, we're more than just a maid agency – we are a family committed to providing top-notch support to both our clients and helpers. As we continue to expand, we're looking for enthusiastic, motivated individuals who are eager to learn and contribute to our mission of excellence.

Why Choose Charming May?

• Reputable Startup: A highly regarded company with a solid reputation for delivering quality services in the industry.
• Competitive Remuneration: We offer an attractive salary package ranging from $2000 to $3500, with additional commission opportunities..
• Supportive Work Environment: Join a friendly, welcoming team where every member is respected and valued.
• Career Growth: As we grow, we offer excellent opportunities for career advancement and skill development.
• Work-Life Balance: Enjoy a 5-day work week that helps you maintain a healthy work-life balance.

Roles & Responsibilities:

• Administrative Support: Handle general documentation for Migrant Domestic Workers’ applications, ensuring all records are accurately managed.
• Regulatory Compliance: Understand and comply with relevant industry regulations and standards.
• Helper Selection: Shortlist and assess suitable helpers for interviews, ensuring the right match for our clients' needs.
• Data Entry: Accurately input and maintain helper data in our system.
• Helper Training: Assist in the training and orientation of new helpers to ensure they meet our service standards and are well-prepared for their roles.

What We’re Looking For:

• Eagerness to Learn: We're looking for individuals who are open to learning new skills and growing within the company.
• Attention to Detail: You’ll need to manage administrative tasks, including data entry, with accuracy and professionalism.
• Team Player: A positive attitude and the ability to collaborate effectively with the team.
• Organized & Adaptable: The ability to manage multiple tasks in a fast-paced environment while staying organized.

Job Requirements:

• Open to all applicants with the legal right to work in Singapore
• Able to Speak Malay or Bahasa Indonesia is preferred
• CEI Certificate is value added
• Eager to learn new skills and grow professionally
• Able to work in a dynamic fast pace environment
• Eagerness to learn new skills and adapt to a fast-paced environment
• Strong teamwork skills and a positive, can-do attitude

Why You'll Love Working at Charming May:

• Impact: Your work will directly influence the success of our team and our clients.
• Culture: Be part of a dynamic, supportive team that celebrates growth and success together.
• Personal Development: We invest in our employees’ professional growth and offer opportunities to develop new skills and advance in your career.

How to Apply:

If you’re excited about making a difference in a growing company and developing your career, we’d love to hear from you! Apply now to join the Charming May family, or simply send your CV to WhatsApp number 82062822 today!

We can’t wait to connect with you!

Job Description

We are seeking a dedicated Support Engineer professional to join our team to ensure the smooth operation of our systems and applications. The ideal candidate will have strong technical skills and be able to collaborate with various departments to support and maintain our software systems.

Responsibilities:

• Monitor and troubleshoot production issues (Linux VMs, Vendor Product, SFTP).
• Collaborate with cross-functional teams to identify and resolve production issues.
• Perform root cause analysis and provide solutions to prevent future issues.
• Create and maintain documentation related to production issues and resolutions via JIRA.
• Implement and maintain processes and procedures to improve production support.
• Provide daily, weekly, and monthly reports on system performance and issue status.
• Ensure proper deployment and release of software updates & infrastructure patches/upgrades.
• Participate in on-call rotation and respond to production issues after business hours. There are two shifts, Morning (7 AM to 4 PM) and Afternoon (2 PM to 11 PM), running 7 days a week.
• Deployments during silent hours.
• Development work within the vendor product (about 10%-20% of time).

Preferred Qualifications:

• Bachelor's degree in computer science or related field.
• 2–4 years of experience in Production Support or related role.
• Strong technical skills in Java, SQL, UNIX, and scripting languages.
• Ability to troubleshoot and resolve complex production issues efficiently.
• Excellent problem-solving and analytical skills.
• Effective communication skills to collaborate with cross-functional teams effectively.
• Willingness to participate in on-call rotation.

Key Deliverables

• Designing and modifying software applications
• Implement systems and provide technical support

Responsibilities

• Talking to users to find out their requirements
• Create programs essential for business and conference operations
• Deal withprograms when they need to be repaired, changed, or added to another program already in place
• Writing software and operating manuals

Responsibilities:

• Provide administration support to sales and reservation team (hybrid role)
• Handle telephone enquiries
• Ensure all reservation details are entered timely and accurately into the system.
• Organized and maintain an up-to-date filing system
• Perform other ad-hoc admin duties

Requirements:

• Min O Level Qualification or equivalent with 1 year of hospitality experience preferred.
• Good interpersonal skills and positive working attitude
• Good team player yet able to work independently

Interested parties please email resume and expected salary to [email protected]

• Pick up point from Orchard MRT station
• Staff meals provided

Role:Desktop Support Engineer

Install, upgrade, support and troubleshoot mobile /smart devices
• Good communication and problem-solving skills
• Excellent interpersonal skills
• Dedicated as well as hard working individual with the intercommunication skills to work at all the level of organization.
• Helpful and well-mannered
• Working tirelessly to enable the growth and development of organization that is customer centric and outward-looking.
a. Knowledge in basic trouble shooting of mobile/smart devices (Primary Requirement)
b. Knowledge in WOG, Legacy and application accounts based on monthly basis
c. Basic Desktop trouble shooting skills
d. Imaging and OS instalation knowldge.
e. Knowledge in MS excel"


Must have Talent / Skills
Good communication and excellent interpersonal skills, Proficient in Microsoft Office applications

Good to have Talent / Skills
ITIL Process Knowledge

We’re looking for a Senior Technical Support Specialist to join our Customer Support team in Singapore.

In this role, you will…

• Solving Complex Technical Challenges: Tackle intricate technical issues and provide expert-level support for our most demanding customers.
• Building Strong Customer Relationships: Collaborate closely with customers to understand their unique needs, offer strategic advice, and deliver exceptional service.
• Driving Product Innovation: Work with cross-functional teams to identify opportunities for improvement and contribute to the development of new features.

Your day-to-day work and responsibilities include…

• Customer Support: Serve as the primary point of contact for complex technical issues, providing expert-level support via multiple channels (email, phone, chat).
• Customer Collaboration: Collaborate with customers to understand their needs, provide tailored solutions, and manage expectations.
• Technical Troubleshooting: Diagnose and resolve advanced technical problems related to our marketing analytics platform, including software configuration, data integrations, and API usage.
• Issue Resolution: Escalate critical issues to relevant teams, track their progress, and ensure timely resolution.
• Knowledge Management: Maintain and update technical documentation, including knowledge base articles and troubleshooting guides.
• Product Expertise: Stay current with product features, industry trends, and best practices to deliver effective support.
• Team Collaboration: Collaborate with cross-functional teams to share knowledge, improve processes, and enhance customer experience.

This position is for you if you have…

• 5+ years of experience in technical support, preferably in SaaS and in MarTech companies
• Strong troubleshooting skills for complex technical issues
• Proficiency in web technologies, APIs, data integrations, and data warehousing
• Basic programming or SQL knowledge
• Understanding of digital marketing concepts and data analytics concepts
• Knowledge of digital marketing platforms, such as Google Ads, HubSpot and Microsoft Advertising
• Knowledge of social media networks and social media marketing, such as Facebook Ads, LinkedIn Ads and X Ads
• Familiarity with Business Intelligence tools (e.g., Google Looker Studio, Tableau)
• Experience with CRM systems and ticketing platforms (e.g., Salesforce, Freshdesk)
• Proficiency in using spreadsheets (Google Sheets, Excel)
• Excellent communication skills, both written and verbal, and the ability to explain technical concepts clearly to non-technical users
• Customer-centric mindset with a focus on delivering exceptional support
• Ability to work independently and collaboratively in a fast-paced environment

Interview Process:

• Chat with Recruiter (30 mins)
• Hiring Team Interview (60 mins)
• Take Home Assignment
• Hiring Manager Interview (30 mins)
• C-Level Interview (30 mins)

Benefits we offer:

• Competitive compensation package, including equity
• Great work equipment, WIFI, and Phone allowance
• Health care insurance and mental health support
• Annual SGD1500 personal learning budget
• Sports and wellness allowance
• Flexible remote policy

Benefits may vary depending on location. Check out the other benefits we offer here

Hear why our team likes it here at supermetrics.com/careers/life-at-supermetrics.

Apply through this link: https://supermetrics.com/careers/jobs/4520277101?gh_jid=4520277101

Supermetrics is committed to providing a welcoming and inclusive workplace for all. We believe that a diverse workforce is a strong workforce, and we are dedicated to creating an environment where everyone feels valued and respected.

If you require any reasonable accommodations during the application or interview process, please do not hesitate to let us know. You can reach us at [email protected] All requests for accommodation will be kept confidential.

Key Responsibilities

1. 24x7 Operational Support:

· Ensure continuous system availability and lead system recovery during outages.

2. Technical Expertise:

· Investigate and resolve complex technical issues efficiently.

· Leverage subject matter expertise for timely problem resolution.

3. Proactive Monitoring and Automation:

· Monitor system health checks and detect issues early.

· Automate routine monitoring tasks to enhance system stability and resiliency.

4. System Maintenance and Growth Management:

· Perform regular health and capacity assessments for the production environment.

· Address growth from Business-As-Usual (BAU) and project-related demands.

5. Incident Management:

· Oversee end-to-end incident handling, including investigation, service recovery, and follow-up actions.

· Collaborate with various stakeholders to resolve incidents within agreed SLAs.

6. Collaboration with Infrastructure Teams:

· Partner with Middleware, Database Administrators (DBAs), and System Administrators (SAs) to troubleshoot and maintain infrastructure.

7. Application BAU and Projects:

· Manage BAU tasks such as Disaster Recovery exercises, responding to audit queries, and updating SOP documentation.

· Handle system upgrades for End-of-Service/End-of-Life (EOS/EOL) components.

8. Governance and Compliance:

· Enforce strong governance for Change Management, Data Protection, and Privileged ID access control.

9. Shift-Based Work:

· Provide on-site operational support according to a 5-day weekly shift roster.

· Compensatory weekdays off are provided for working on weekends or public holidays.

Skills and Requirements

• Technical Proficiency:

· Strong understanding of systems, applications, and infrastructure.

· Expertise in problem detection, troubleshooting, and automation.

• Communication:

· Ability to collaborate effectively with cross-functional teams and business stakeholders.

· Excellent incident reporting and documentation skills.

• Adaptability:

· Comfortable working in a high-pressure, 24x7 environment.

· Willingness to work flexible shifts and handle critical system events.

• Governance Awareness:

· Familiarity with change management processes and compliance standards.

Job Summary:

We are looking for a proactive and dynamic Application Support Analyst to join our team. The ideal candidate will have at least 1 year of experience in application support, a strong understanding of Unix commands, Shell scripting, and SQL queries. You will be responsible for monitoring alerts, addressing incident tickets, and ensuring production systems run smoothly.

Responsibilities:

• Monitor application and infrastructure alerts to ensure smooth operation.
• Recommend and implement solutions to prevent and resolve production issues.
• Take ownership of incident tickets, ensuring timely responses and resolutions.
• Close open incident tickets in accordance with service level agreements (SLAs).

Requirements:

• Minimum 1 year of experience in an application support role.
• Proficiency in Unix commands, Shell scripting, and SQL queries.
• Knowledge of Job scheduling, Kafka, and ActiveMQ is a plus.
• Exposure to the banking industry is advantageous.
• Strong team player with excellent interpersonal and communication skills.
• Ownership-oriented with a commitment to meeting SLAs and delivering high-quality work.
• A dynamic individual with a strong desire to learn and grow.

Main purpose of the role:

To be responsible for the patching and vulnerability management of all Infra environments across data centres

Key accountabilities and duties:

• To perform patching using the Tools (Bigfix, SCCM, Netbot) or any other tool customer may have with SOP based approach.

• To escalate on all major patching and vulnerability issues to L2/L3 teams where appropriate.

• Monitor systems to ensure all patching is completed successfully and track patch management metrics, producing reports on compliance & effectiveness.

• To participate in daily checks on Tools (Bigfix, SCCM, Netbot) and log any issues not already logged by monitoring and alerting.

• To raise appropriate changes in order for patch implementation and adhere to internal Change Control and ITIL standards.

• To ensure all communications on patch schedule, change planning & approval are done with Apps/Business Owners.

• Able to work Shifts that can be part of 24*7 operating model

• To carry out any other task associated with the role as reasonably requested.

Knowledge, skills and experience:

• Basic Knowledge of Patch Management, Vulnerability Management, Reporting.

• Some level of experience and understanding of IT Systems, Infrastructure (Linux/Unix/VMWare/Networks/Database/OCP, etc) & Security, Patch Management tools.

• Shift work Required including weekends and work as part of team.

• As a member of the extended Global IT patching team, working closely with peers to provide a cohesive and collaborative end-to-end patching function.

• Excellent customer focus and ability to build rapport.

• Highly motivated, driven by the achievement of agreed objectives. Ability to organize and execute team objectives and plans.

• Ability to work with more focus, discipline to ensure there are no human error.

- computer literacy

- forklift license

- class 3 driving license

- good working attitude

- able communicate well with site workers

- clean and look after the warehouse and keep the place clean and tidy

- able to work OT if any

- pack stocks and receive stocks and update inventory

- work well with accounts / admin on inventory

KEY RESPONSIBILITIES:

· Support the event sales team

· Prepare proposals, contract, and event orders under the guidance of the sales team

· Help manage client communication including answering inquiries and following up on leads

· Coordinate with the marketing, operations, finance team regarding sales initiatives, exhibitor fulfillment and payment

· Assist in maintaining accurate records of sales activities and client interactions in CRM system and other event platforms

· Provide administrative support, such as data entry, report generation, documentation and file organization

· Participate in post-event evaluations and gather client feedback

JOB DETAILS:

Sales Support:

- Extract and distribute sales enquiries from HubSpot to all sales staffs consistently and on time

- Build up the Sales Pipeline on Salesforce based on the data collected from HubSpot

- Tracked sales leads and ensure Sales Team to update the weightage percentage promptly

- Processed sales order, including preparing and sending the contracts to Exhibitors

- Manage, track and update the “live” floor plan, marking booths as on hold or reserved, adding, merging,

moving… booths/spaces

- Monitored the contracts status and keep Exhibitors and the sales team informed of any delays or issues.

- Coordinate with Finance team to ensure timely billing

- Collect and upload Exhibitor information (displayed name, logo, company description, exhibitor profile) on Online Exhibitor Manual

Coordinating:

- Serve as the primary point of contact between the sales team and other departments (eg: marketing, finance, sales team)

- Help organize and coordinate during the event

Customer Service:

- Maintain and update MYS & Salesforce system with customer information, contract status and pipeline data

- Address customer inquiries, provide the event information, and resolve issues as needed

- Follow up with customer on pending payments and pending returned contracts

Report:

- Provide weekly updated Sales Report to Management

- Maintain and monitor the sales revenues report

Keep track of Exhibitors’ sponsorship tier level, number of badges and tickets

QUALIFICATIONS

· Strong interest in event sales, or event management

· Enthusiastic and willing to learn

· Excellent communication and interpersonal skills

· Detail-oriented and able to handle multiple tasks in a fast-paced environment

· Proficiency in Microsoft Office (Word, Excel, Powerpoint)

· Ability to work independently and as part of a team

· Only Singaporean/ PR need apply

Position Overview:

We are looking for a proactive and dynamic Application Support Analyst to join our team. The ideal candidate will have at least 2 year of experience in application support, a strong understanding of Unix commands, Shell scripting, and SQL queries. You will be responsible for monitoring alerts, addressing incident tickets, and ensuring production systems run smoothly.

Responsibilities:

• Monitor application and infrastructure alerts to ensure smooth operation.
• Recommend and implement solutions to prevent and resolve production issues.
• Take ownership of incident tickets, ensuring timely responses and resolutions.
• Close open incident tickets in accordance with service level agreements (SLAs).

Requirements:

• Minimum 2 year of experience in an application support role.
• Proficiency in Unix commands, Shell scripting, and SQL queries.
• Knowledge of Job scheduling, Kafka, and ActiveMQ is a plus.
• Exposure to the banking industry is advantageous.
• Strong team player with excellent interpersonal and communication skills.
• Ownership-oriented with a commitment to meeting SLAs and delivering high-quality work.
• A dynamic individual with a strong desire to learn and grow.

Find Your Dream Job with Us

WE ARE HIRING!! Apply now and make a difference.

Role: Production Support Analyst

Job Requisition Number: JR46056

Job Level: 3-5 years of relevant experience (L2)

Location: Singapore

Job Objectives

Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations.

We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure.

Our operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing.

Key Responsibilities

· Deliver a 1st class Production Support service to Channel’s stakeholders

· Responsible for availability, incident, problem and capacity management for the applications in scope

· Response and resolve incidents, problem and user queries through proper analysis

· Manage communication for Incidents (SLA breaches, Application Major Incidents, Logistics issue) and responsible for communications within team, manager and department

· Drive technical remediation in line with agreed non-functional requirements

· Evidence continual service improvement of processes and tasks (via automation)

· Ensures essential process / procedures are followed and contribute to defining standards.

· Coach and be receptive to coaching to uplift the team’s and your individual knowledge

· Communicate complex technical issues to business users in a language they understand

· Contribute in effective knowledge management best practices within team and organization

· Work closely with 1st & 3rd level support and development teams to the incidents, problem and users queries are resolved within SLA

Key Requirements:

Education:

· Bachelor’s degree in computer science or related field.

· At least 6 years’ relevant experience, preferably in a Finance Institution.

Essential:

· 5 + years of experience working in Banking IT industry support. Experience in Microsoft Dynamics CRM and Siebel CRM applications.

· Strong team player. Flexible and being able to manage time effectively.

· Able to work with a sense of urgency under multiple deadlines and successfully organize and complete tasks with minimal supervision.

· Experience in L2 / L3 support in a Production Support group in a high availability / mission critical environment.

· Strong understanding of ITIL methodology

Technical Skills:

· 5+ years of experience with Distributed Technologies – Microsoft Dynamics CRM, MS SQL Server, Unix, MQ, Oracle.

· Strong working experience in Microsoft Dynamics CRM application production support

· Strong understanding of Microsoft Dynamics CRM application architecture

· Excellent troubleshooting skills in Control-m batch issues, SSIS packages

· Strong automation skills (Unix Shell scripting / windows batch scripting or any other scripting language)

· Hands-On experience in writing / debugging scripts, code, and database queries

· Software Engineering & Change Management

· Solid understanding and execution of DR & BCP

· Good experience in Middleware MQ / BMC / Control-M/Remedy incident Management tools

· Competent in Microsoft Excel, PowerPoint and Word document

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

• Maintain cleanliness in assigned rooms.
• Locking all rooms at the end of the day
• Perform traffic duty at respective school gates as assigned
• Accompany contractors for maintenance or repair work of equipment and premise.
• Arrange desks and chairs for school events.
• Any other duties, include Saturday work, as and when required

Requirement:

• Have 6 months of prior experience in operations or jobrelated experience as mentioned above

• Provide technical support, maintenance and servicing/repairing of equipment, instruments and systems at site.

• Perform on-site installation and setup of equipment and systems with strong competent skills.

• Assist devices checking, technical demo, testing & training for customers.

• Checking technical specification, documentation and drawings plus prewire.

• Understand application process flow, to provide service to users by promptly responding to their queries, with necessary evaluation and prioritization.

Primary Considerations:

1) PR/Singaporean

2) Diploma in Electrical Enginer, at least

Secondary Consideration:

1) BCCPE cert

1. Job Description:

We are seeking a Level 2 Support Engineer to join our team, responsible for ensuring the smooth operation of our IT systems and infrastructure.

Proficiency in troubleshooting PC issues, diagnosing hardware and software problems.

Experience troubleshooting internet connectivity issues, ensuring reliable network operations.

Basic knowledge of IT infrastructure components such as servers, networking equipment, and storage systems.

Familiarity with Microsoft support tools and applications.

Ability to recommend and implement security measures to safeguard company assets and data.

2. Requirements:

· Minimum of 2 years of experience in IT, with a proven track record in troubleshooting PC and internet issues, and knowledge of IT infrastructure and Microsoft support.

· Ability to work independently.

· Must have good communication skills, to effectively interact with team members and stakeholders.

3.Work days/ hours:

- Monday, Wednesday, Thursday: on site.

- Tuesday, Friday: offsite.

4.Salary range: $3000-$3500

If you are passionate about technology and have the skills to support our team, we encourage you to apply.

Tina Tan

EA No. 23C1599

EA Personnel no. R2311516

Position Overview:

We are seeking a highly organized and detail-oriented Office Administrator to join our AI technology team (www.defai.digital).

The ideal candidate will play a key role in ensuring the smooth operation of our office by managing administrative tasks, coordinating daily activities, and supporting various departments as needed. This role requires excellent communication skills, multitasking abilities, and a proactive attitude.

Key Responsibilities:

· Manage day-to-day office operations, including answering phone calls, handling correspondence, and maintaining office supplies.

· Coordinate and schedule meetings, appointments, and events.

· Organize and maintain accurate records, files, and documentation (physical and digital).

· Process invoices, expense reports, and assist with basic bookkeeping tasks.

· Support HR functions, such as onboarding new employees and maintaining personnel records.

· Act as a liaison between departments and external vendors.

· Assist in creating and distributing internal communications and reports.

· Handle travel arrangements, including booking accommodations and transportation.

· Troubleshoot and resolve administrative issues as they arise.

Qualifications:

· Secondary School or Polytechnic education with Bachelor’s degree preferred.

· Proven experience in office administration or a similar role.

· Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other office management software.

· Excellent written and verbal communication skills.

· Strong organizational and time-management skills.

· Ability to work independently and prioritize tasks effectively.

· Discretion and confidentiality when handling sensitive information.

· Familiarity with basic accounting principles and office equipment is a plus.

Working Conditions:

Full-time position, typically Monday to Friday. 9.30am-6pm

Office environment with occasional opportunities to work remotely, if applicable.

Benefits:

Competitive salary based on experience.

Central office location (City Hall area)

Professional development and growth opportunities.

How to Apply:

If you are a motivated professional who thrives in a fast-paced environment and enjoys contributing to a team’s success, we encourage you to apply.

Please submit your resume and a cover letter detailing your relevant experience to [email protected]

Job Description & Requirements

Responsibilities

• Efficiently manage multiple incidents simultaneously in a high pressured environment
• Handle all customer requests via various support channels; inbound phone calls, email, and chat
• Clearly document and investigate all Support incidents
• Comprehensive understanding of DCS’s platform and technical architecture so to effectively troubleshoot issues
• Provide timely and meaningful updates to customers
• Perform Level 1 Helpdesk troubleshooting, Level 2 remote troubleshooting, and Level 2 Onsite troubleshooting activities for existing Customers.
• Standby support for our Customers on off-office hours, weekends and public holidays on a rotational basis

Requirements

• Minimum IT Diploma
• Able to communicate with clients effectively
• Minimum 2 years’ experience on Customer support
• With experience in CRM / Loyalty System / POS / Real Estate systems / Simplicity is preferred
• Good background in Microsoft SQL Database
• Exceptional customer handling, telephone and written skills
• Investigation and diagnostic skills and an enthusiastic ability to problem solve

Note: By providing us your contact details, you are giving us your consent to use your personal information for follow up purposes. For more information, please refer to our data protection policy.

Join Our Team at Thatz International Pte Ltd

Are you ready to embrace the new opportunities in the ever-evolving landscape of technology? At Thatz International Pte Ltd, we are committed to identifying exceptional talents to drive the growth of our Next-Generation digital solutions and services in the new norm. If you're passionate about leveraging technology to make a difference, we want to hear from you!

Our CORE VALUES:

· Integrity

· System

· Consistency

· Forward Looking

· Humanity, and

· Environmental Friendly

L1 Support Engineer

Work Location: Central, Singapore

Job Type: 2 Years Contract, subject to renewal

About the Role:

We are seeking a proactive and skilled L1 Support Engineer to join our IT team in providing top-notch technical support to end-users in the financial services sector. The ideal candidate will have a strong foundation in Azure and Microsoft technologies, a basic understanding of networking equipment such as ARUBA Access Points and Fortinet Firewalls, and the ability to resolve end-user IT issues efficiently.

Primary Responsibilities:

• Serve as the first point of contact for all IT-related issues, including hardware, software, and connectivity problems.
• Troubleshoot and resolve issues raised by end-users (EU) in a timely and effective manner.
• Document and escalate complex technical issues to higher support tiers when necessary.
• Support and maintain Microsoft 365 applications and related services.
• Assist with basic Azure cloud platform administration, including user management and resource monitoring.
• Provide basic support for ARUBA Access Points and Fortinet Firewalls, including monitoring, configuration, and troubleshooting.
• Collaborate with senior network engineers to address advanced network issues.
• Conduct routine checks on IT systems to ensure reliability and performance.
• Assist in deploying patches, updates, and configurations as required.
• Work closely with other IT team members to maintain a high level of IT service delivery.
• Ensure clear and professional communication with end-users to understand and address their concerns.
• Perform other related tasks as when required.

Job Requirements:

• 1-2 years of experience in an IT support or similar role, preferably within the financial services sector or SME environment.
• Strong knowledge of Microsoft technologies, including Microsoft 365 and Windows OS.
• Basic understanding of Azure cloud platform administration.
• Familiarity with ARUBA Access Points and Fortinet Firewall configurations.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and interpersonal skills to interact effectively with end-users.
• Ability to prioritize and manage multiple tasks in a high-pressure environment.

How to Apply:

Ready to join Thatz? You can apply through our NextGig.Asia job portal, which is hosted by Thatz International. The job post can be easily found at https://nextgig.asia/Talents/JobSearch/External/?companyname=Thatz%20International%20Pte%20Ltd. Simply sign up and submit your application at https://nextgig.asia/ or send your resume to [email protected].

Shortlisted candidates will be contacted.

Equal Opportunity Employer:

We are committed to fair employment practices and consider all applications based on merit. We encourage diversity and do not discriminate based on race, religion, gender, or any other characteristic.

Data Protection:

Your privacy matters to us. By applying to this job advertisement, you consent to the collection, usage, and/or disclosure of your personal data in compliance with the Personal Data Protection Act.

Our Associate Recruitment Company:

Established in the Year 2000, Thatz Resources Pte Ltd (Agency License No. 04S4557) has been dedicated to matching top IT talent with our clients’ needs across all levels.

Stay Connected:

Follow us on Instagram, Facebook, LinkedIn, and Telegram to stay updated on our latest offerings and industry insights. Join our online community to explore endless possibilities with us!

Instagram: https://www.instagram.com/thatz_international

Telegram: https://t.me/EmployMebyThatz

Facebook: https://www.facebook.com/profile.php?id=100091735044533

LinkedIn: https://www.linkedin.com/in/thatz-recruiter-25234548

Stay Safe and Healthy!

Take care of yourself and those around you.

Roles and Responsibilities:-

· Handling admin duties, answering phone calls, filing and other office

duties assigned.

· Provide admin support for tender documents submission.

· Renew general insurance coverage for projects.

· Attend to MOM matters.

· Preparing of invoices, purchase orders, delivery orders and banking transactions.

· Liaising with Forwarders on in-coming shipments.

· Co-ordinate with Contractors at site of delivery and other related

documents and activities.

· Apply work sites Pass when needed.

· Any other duties as assigned by Managers.

Requirements :-

· Experience as an office administrator or relevant role.

· Fluent in Mandarin.

· Competent in MS office, Power Points and Excel.

· Competent in prioritizing and working with little supervision, self-motivated and trustworthy.

Please email your resume to : [email protected]