Responsibilities

• Able to handle premium users (VVIP);
• Able to manage Site Operation;
• Oversee the day-to-day running operations of the Deskside Engineers and/or Site Operation ;
• Oversee the scheduling and coordinate of the Deskside Engineers ;
• Oversee the training and development of the onsite engineers;
• Oversee the support for premium users (VVIP);
• Reporting needs of Onsite Deskside Support service within reports submission timeline defined by client;
• Work with client to reach service level target;
• Provide client Service Desk a daily report by 10am on the no. of resources available and unavailable per work day.
• Coordinate with Resource Manager / Site Manager on deployment of backfill to cover for absenteeism
• Need to make sure that the resources in each Site complies to the customer security & related industrial related policies and for new resources to be briefed on such requirements
• Ensure that IMAC executed are updated by next business day to Asset Management Team
• Needs to report on a monthly basis the status of the IMAC operation Site supported.
• Ensure all operational procedures are current and adhered by the operation team
• When need arise, to cover the duties of the Onsite Support Engineers and/or System Administrators
• Provide suggestions to help improve operations on an ongoing basis.
• Monitor and Track Service Levels on a daily and weekly basis
• Brief all staff on security requirements and obtain staff signed off prior to allowing them to perform duties.
• Conduct regular security education/awareness/refresher briefing (as per frequency specified by client) to all new and existing staff
• Provide monthly security governance reporting
• Responsible as the Security Focal Point for their respective teams with System Administrator Team Lead as the overall Security Focal Point to Client/Customer;

Requirement:

a) Minimum 2-3 years of relevant experience with team-leading experience.

b) ITIL Foundation certified- Good to have

c) Must be customer-oriented.

d) Good technical knowledge in all OS , Internet Browsers, MS Office, Lotus Notes, MS Outlook, basic Network troubleshooting skills.

e) Must be able to be a team player and willing to work on shift if required and willing to work in a challenging environment.

f) Must have some basic communication skills.

g) Willing to take on extra tasks that are given

EA License No. - 14C6941

Job description:

• Assist in projects planning and execution, perform network upgrades and migrations
• Work with vendors to deliver the project scope and meeting project deadlines
• Provide network support to end users, manage incidents, problems and change requests
• Proactively monitor network performance, ensuring high network availability and smooth operations
• Responsible for keeping network operations documents and SOPs up-to-date
• Perform evaluation, proof of concept and provide recommendations
• Manage daily network operations

Job Requirements:

• A Bachelor’s degree in Computer Science, Computer Engineering, IT or equivalent
• Must be CCNA certified, CCNP preferred
• Working knowledge plus at least a year’s experience in networking technologies like Structured Cabling, WAN, LAN, VPN, Network Security, Wireless, iBGP, eBGP, Routing Protocol, OSFP etc.
• Hands on experience in implementing, administering and troubleshooting network infrastructure devices, including cisco, Brocade routers, Dell enterprise and cisco switches, network firewall, IPS, SIEM, vulnerability assessment and monitoring tools (e.g. Cacti, MRTG, etc.) Experience in IPv6 and Data Centre operations an advantage
• Familiarity with Linux (as a user and system), container technology, security concepts, project management and ITIL processes will be added bonuses
• Familiar with Dense wavelength division multiplexing DWDM) is a plus.
• Familiar with basic Linux administration is a plus.
• Minimum 2 years of relevant experience

• Position :Admin Assistant (Invoice/Sales Support)
• Location : Tuas West Road MRT
• Working hours : 5 days office hours, Monday- Friday 8.00am-5.45pm
• Salary (commensurate on experience) : Up to $2700+ AWS
• Duration : Permanent
• Industry : Logistic

Main Responsibilities:

• Assist in sales quotations
• Administrative duties like creating Delivery orders and invoices

Requirements:

• Minimum O level
• Good in coordination & follow up
• Bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business communications

Email to [email protected]

Do visit Search Personnel Pte Ltd for more job listings.

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Associate Consulting Director

Reg no.: R2090601 | EA No: 13C6684

Job description:

• Assist in projects planning and execution, perform network upgrades and migrations
• Work with vendors to deliver the project scope and meeting project deadlines
• Provide network support to end users, manage incidents, problems and change requests
• Proactively monitor network performance, ensuring high network availability and smooth operations
• Responsible for keeping network operations documents and SOPs up-to-date
• Perform evaluation, proof of concept and provide recommendations
• Manage daily network operations

Job Requirements:

• A Bachelor’s degree in Computer Science, Computer Engineering, IT or equivalent
• Must be CCNA certified, CCNP preferred
• Working knowledge plus at least a year’s experience in networking technologies like Structured Cabling, WAN, LAN, VPN, Network Security, Wireless, iBGP, eBGP, Routing Protocol, OSFP etc.
• Hands on experience in implementing, administering and troubleshooting network infrastructure devices, including cisco, Brocade routers, Dell enterprise and cisco switches, network firewall, IPS, SIEM, vulnerability assessment and monitoring tools (e.g. Cacti, MRTG, etc.) Experience in IPv6 and Data Centre operations an advantage
• Familiarity with Linux (as a user and system), container technology, security concepts, project management and ITIL processes will be added bonuses
• Familiar with Dense wavelength division multiplexing DWDM) is a plus.
• Familiar with basic Linux administration is a plus.
• Minimum 2 years of relevant experience

• Position : Sales Support Assistant (Training Provided/WEST) - Up to $3500 + AWS
• Location : West - Jurong - Corporation Drive
• Working hours : Monday to Friday | 8.30am to 5.30pm
• Salary (commensurate with experience) : Up to $3500 + AWS + Performance Incentives + Bonus + Annual Leaves + Medical Benefits
• Duration : Permanent
• Industry : Industrial Products

Main Responsibilities:

• Processing of sales orders, delivery orders, and invoices accurately ad timely
• Communicate and coordinate efficiently with colleagues of all departments ensuring timely order fulfilment
• Provide feedback on the efficiency of the customer service process.
• Answer all product-related questions in a polite manner and addressing queries promptly.
• Prepare written and verbal quotations to customers timely and accurately
• Follow up on inquires through communication channels, maintaining strong customer relationships at all times
• Actively promote the Company brand to establish and develop new leads with potential customers
• Support the development of new and existing products
• Bookkeeping of customers’ transactions, complaints and all necessary records.
• Other duties as assigned by management
• Procuring new clients through direct contact, word-of-mouth and cold calling
• Attending networking activities to research and connect with prospective clients if required
• Suggesting upgrades or added services that may be of interest to clients.
• Crafting business proposals and contracts to draw in more revenue from clients.

Requirements:

• Min. O levels and above
• No experience required; training will be provided.
• Proficient in MS Office application such as Word, Excel
• Bilingual in English and Mandarin to communicate with chinese speaking associates.

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

Youth Employment Support (YES) (青年就业辅助) was formed in 2007 to continue imparting to graduates of Metta School with life skills that promote integration, independence and employment.

Our maiden initiative, Arts@Metta (慈光展艺), has as its mission to provide equal access to enriching artistic endeavours for youths with special needs while creating related training cum employment opportunities under a sustainable framework.

As an YES Executive, the candidate is responsible in the following areas:

Alumnus Programmes & Well-Being

• Oversee YES Programme
• Oversee alumni outreach and engagement activities
• Oversee alumni personal hygiene and grooming
• Work with stakeholders such as caregivers and trainers from Arts@Metta, ECO@Metta and Metta Café to provide holistic support to Alumni
• Works with Industrial Trainers to schedule their coaching and assessment schedules and address other work related issues
• Oversee and work with volunteers to improve the quality of Alumni programme
• Conducts workshops on pre-work skills (work readiness) such as grooming, interview skills, administrative skills (application form)
• Plans and conducts career preparation activities such as site visits, field trips, school-based and community based work experience for alumni
• Provides general counselling to alumni if necessary

CSR Workshop

• Oversee all CSR workshop for Arts@Metta and ECO@Metta
• Liaise with stakeholders on all CSR workshops enquiry
• Planning and coordinating all CSR workshops with Arts@Metta and ECO@Metta trainers
• Handle all payments and admistration

Administration

• Submit Alumni monthly reports to Manager
• Manage Event/Activities/Short Courses Projects for Alumni
• Manage, track and ensure Alumni contact and employment data is up to date by providing continual outreach to build long term relationships
• Update of Alumni Database in Dove system
• Ensure administrative duties for Event/Activities/Short Courses are discharged
• Manage Financial Assistance /Funding Scheme for Alumni
• Assist in budget Planning and use of budget effectively

Job Instructor

• Oversee Alumni job training and placement
• Designs and conducts pre-placement training, assessment for individual student
• Discuss job duties, safety procedure and environment with alumni and caregivers
• Carries out job matching, supports, coaches, guides and enable Alumni to assimilate comfortably into the work environment and advises them on appropriate ways to deal with problems faced at work
• Monitors alumni on-the-job progress and performance
• Liaise with caregivers, employer and the workplace’s supervisor on work related issues prior to and during the job attachment
• Contacts and maintains relationship with industrial partners.
• Sources for suitable/new corporate partners based on needs analysis.
• Assist in YES events or roadshow
• May required to work on weekends when necessary
• Performs all other duties as assigned by management

Other Requirements

• Diploma from recognised educational institution or GCE “A” level with a pass in General Paper
• Trained with Diploma in Special Education (DISE) is an advantage
• Relevant industrial work experience and/or working with youths with intellectual disability and/or Autism Spectrum Disorder are advantage
• Ability to work both independently and as part of a team
• Possess high analytical and problem solving abilities
• Maintain high level of professionalism, consistency and discipline in people and time management Strong communication and interpersonal skills
• Strong communication and interpersonal skills
• Hardworking, meticulous and responsible

Position

In a challenging and multicultural environment, we seek an application deployment and support specialist to join our Release Management (RMG) team of core banking IT domain.

Overview: The candidate will be responsible for Software Deployment in Integration and UAT environments and to provide technical support L1/L2 for the International core banking eco-system of the bank running worldwide.

The core banking eco-system includes 25+ applications covering accounting, financing trade, payments, client referential data, risk management, local regulatory reporting and Head Office reporing.

Work in close interaction with Project Stakeholders (Application Development team, Application Support team, Production team, Business entities) in order to deliver worldwide the various Strategic, Tactical and Regulatory projects multi year roadmap.

Main responsibilities

• Application deployment and level 1&2 support during SIT, UAT and production implementation for the core banking system of the bank (for Asia, Europe, Middle East and Africa).
• Follow UAT issues and enquiries from business users until their appropriate closure (incident communication, root cause analysis and permanent resolution).
• Engagement with development teams on a regular basis. Appropriate escalation of critical queries.
• Monitoring of batches to ensure that any incident is solved in a timely manner.
• Contribute to continuous improvement and improve DevOps tools.
• Prepare and maintain installation instruction documents, technical procedures and release procedures.
• Act as point of contact for assigned relese activities and Coordinate with various contributors from End Users, Application development and support to production services for smooth roll-out of the relelases worldwide.

Qualifications and Profile
The candidate should have a related diploma (IT, Finance) with up to 6 years experience in application deployment and support, with exposure to Banking industry.

Technical

• Hands on experience on Java, SQL, UNIX, Shell scripting, Jetty
• Hands on experience on RDBMS Oracle 12/19, PL/SQL and Control M.
• Hands on experience on Docker EE, Kubernetes, Argo CD.
• Exposure in DevOps tools like Jenkins, Master Deploy etc.
• Exposure in Elastic search (KIBANA), Grafana
• Exposure in data warehouse and business intelligence tool (SAP Business Objects) is an advantage.
• Exposure in ETL tools is an advantage.

Nice to have

• Good knowledge of all phases of the system development and implementation life cycle (SDLC).

Other Professional Skills and Mindset

• Excellent communication and interpersonal skills.
• Strong analysis, problem solving and troubleshooting skills.
• Self motivated and excellent team player.
• Perseverance and diligence towards attaining goals and effective time management.

Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: [email protected]

CEI Reg No: R1660732

EA Licence No: 99C4599

Job Summary:

Project Support professionals provide essential administrative and logistical arrangements to project managers and teams, ensuring the smooth execution of projects. They maintain documentation, facilitate communication, and support project tasks to help meet objectives efficiently.

Key Responsibilities:

• Administrative tasks: Schedule meetings, manage documents, and maintain organized records.
• Communication: Act as a central point of contact for project stakeholders, disseminating updates and information.
• Logistics: Coordinate project logistics, from resource procurement to logistical arrangements.
• Task tracking: Monitor and track project tasks and deadlines, keeping team members informed.
• Reporting: Prepare project status reports, update progress, and identify issues.
• Budget support: Assist with budget tracking and expense reporting.
• Problem-solving: Help address project-related challenges as they arise.
• Any other ad-hoc tasks associated with the projects.

Qualifications

• Diploma or equivalent experience.
• Strong organizational, administrative, and communication skills.
• Attention to detail and the ability to collaborate effectively.
• Proficiency in office, project management software. Understanding of Microsoft Business Central is a plus.
• Prior support role or project management experience is a plus.

On behalf of the hiring company which is an OEM (Original Equipment Maker), we are looking for a suitable candidate to join them as an Operations Business Executive.,

Responsibilities

• Extract daily equipment breakdown records from the system and provide the data to respective parties for follow-up.
• Prepares and sends monthly equipment breakdown records to customers & internal parties.
• Maintain the record of tools, assets & other records of the division/teams
• Communications with internal & external customers.
• Prepare and present ISO, EMS, and J-sox documentation/test for division.
• Leads a team to assist engineers & section heads in preparing and submitting quotation input & purchase requests. Liaise suppliers/subcons for price inquiry on supply/works.
• Liaising with the contracts department to update and maintain price records for all clients
• Liaising with the Purchasing department for purchasing and standardization of vendor price
• Any other ad-hoc matters/issues assigned by Department Head/Manager

Requirement:

• Candidates should have strong capabilities to extract and combine relevant data from different systems/formats to extrapolate and present various reports.
• Good command of written & spoken English
• Experience with ERP would be advantageous
• Advanced knowledge of Excel, Excel Macro programming, Word & other MS office applications would be advantageous.
• Confident and possess leadership qualities

Location: East (short walking distance to MT station)

5 days work week

EA License : 22C0971 | EA Registration : R21101298