Responsibilities:

Payroll Administration:

• Manage end-to-end payroll processing, including collecting and verifying employee timekeeping records, calculating wages, and ensuring accurate and timely payroll processing.
• Collaborate with finance and accounting departments to reconcile payroll data and resolve any discrepancies.
• Stay up to date with payroll regulations, tax laws, and compliance requirements to ensure accurate payroll processing.
• Maintain accurate payroll records, including employee information, earnings, deductions, and taxes

Compensation Strategy:

• Develop and execute a competitive compensation strategy that ensures internal equity and external competitiveness.
• Conduct regular market research to stay abreast of industry trends and benchmarks.
• Collaborate with leadership to align compensation programs with organizational goals.

Salary Structure and Analysis:

• Design and maintain a structured and fair salary system.
• Analyze salary data to identify trends, issues, and opportunities for improvement.
• Provide recommendations for salary adjustments based on market conditions and internal factors.

Benefits Administration:

• Oversee the design and administration of employee benefits programs, including health insurance, retirement plans, and wellness initiatives.
• Evaluate and negotiate contracts with benefit providers to ensure cost-effectiveness and quality of services.
• Stay informed about regulatory changes and ensure compliance with relevant laws and regulations.

Employee Communication:

• Communicate effectively with employees about compensation and benefits programs, ensuring transparency and understanding.
• Develop educational materials and conduct workshops to help employees make informed decisions about their benefits.

Performance Management:

• Integrate compensation and benefits programs with the performance management system.
• Work closely with HR and managers to link performance to rewards and recognition.

Data Analysis and Reporting:

• Utilize data analytics tools to generate insights into compensation and benefits trends.
• Prepare regular reports for leadership, highlighting key metrics and areas for improvement.

Requirements:

Proven experience in HR with a focus on payroll administration and C&B.

Strong knowledge of payroll processing, systems,and employment laws.

Proficient in MS Office suite, including Excel and Word.

HR certification(s) such as IHRP or SHRM-CP are a plus.

Responsibilities

· Collate best practices/common errors

· Maintain FAQ on Sharepoint

· Download data from various systems eg CRM, R2Web & FINIQ

· Run Power Query & Macro to generate daily SPI

· Assist sales staff to access client info (might need to work on weekends based on requirement)

· Other ad-hoc duties as assigned by supervisor

Skills/Requirement

· Minimum Diploma Holder

· At least 1 year’s experiences is preferable but not a must

· Independent, self-motivated and a good team player

· Proficient in MS Office Applications especially MS Excel

· Excellent time management skills and prioritize workloads within tight deadlines

· Good communication and interpersonal skills

Job description:
Provide administrative & logistics support at the General Office, Centre of Excellence (COE) of the Mother Tongue Department as well as Head of Department (HOD) Room. The candidate is also to take charge of sick bay and printing duties.

Work timing:
Mondays to Fridays: 8:45 am to 6:00 pm, inclusive of 45 min lunch break, service not required on Saturdays, Sundays and public holidays.

Requirements:
3 or more GCE ‘O’ Level passes including English and Chinese

At least 3 years’ experience in school office administration

Proficient in IT skills such as Microsoft Word, Excel and translation tools

Bilingual with good communication skills (English and Chinese)

Good team player

Able to multi-task

Interested Parties can contact Benny - 98629793 or email [email protected]

• Coordinate and support the sales team in achieving their sales targets for insurance policies and products.
• Support the sales team in preparing and processing insurance policies, quotes, and applications.
• Respond to inquiries about insurance coverage, policy details, claims, and related issues.
• Prepare and maintain accurate sales reports, records, and customer databases in compliance with relevant regulations and company policies.
• Communicate effectively with team to gather required information, answer inquiries, and provide exceptional customer service.
• Provide administrative support to the sales team by managing paperwork, filing, and documentation.

Requirement:

• GCE ‘N’ level & above.
• At least 2 years of admin experience in Insurance industry.
• Proficient with Microsoft Office

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Perform pre- and post-sales technical support to customers.
• Provide support to the sales staff in technical presentations.
• Evaluate and establish a vision system performance specification.

Requirements:

• Diploma in any Engineering field
• At least 2 years of experience in field servicing and semiconductor industry.
• Able to troubleshoot electronics hardware system, PC hardware, OS and networking.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Responsibilities:

• Support day-to-day administrative and coordination work to the department
• In charge of filing, data entry and administrative duties
• Preparation and submission of Management reports
• Provide support to ensure effective information flow and communication among various internal and external stakeholders
• Outreach to vendors for business procurement related matters
• Forecast business related budgeting and costings
• Ensure that the company's objectives and sales targets are met
• Any other ad-hoc tasks as assigned

Requirements:

• Candidates must have a minimum of 1 - 2 years relevant office support / business operations / administrative experience
• IT savvy and good in Microsoft Office
• Able to work independently in a fast paced environment
• Able to communicate effectively with various departments

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Job Description

• Provide excellent customer service to handle general incoming billing and account inquiries, and resolve customer’s concern.
• Verify and process applications such as account opening, closing, and modification.
• Verify and process bills generated from system in an accurate and timely manner. Perform billing adjustment, mass charges/rebates when required.
• Handle payment collection tasks and ensure smooth file transfers for payment interfaces.
• Send reminder letters for overdue payments, follow up on arrears, and raise appropriate actions to ensure timely resolution.
• Coordinate closely with client and third-party vendors to ensure smooth communication, facilitating efficient billing operations.
• Assist in software related enquiries. You will work closely with the consultants and engineers to resolve escalated issues quickly and effectively.

Essential Skills and Experience

• At least 2 years of experience in day-to-day operational support in areas such as billing, accounting, customer service, or credit control.
• Experience in the electricity retail or utility industry would be an advantage.
• Minimum qualification of GCE ‘O’ level, Diploma, Degree or equivalent in the relevant field.
• Strong interpersonal skills with service oriented and empathetic mindset.
• Responsible with good time management and organisation skills to follow through customers’ issues.

We regret that only shortlisted candidates will be notified.

About ByteDance

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Helo, and Resso, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible.

Together, we inspire creativity and enrich life - a mission we aim towards achieving every day.

To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve.

Join us.

Team Introduction
The Global Payments team builds a platform to provide cross-border payment solutions for all our products and services, that are growing rapidly worldwide.

The Global Network team in Global Payments ensures a stable, professional and efficient overseas payment solution, helping businesses to unblock payment channels and effectively assisting overseas business and product expansion. This includes tasks such as building general service capabilities, payment instruction orchestration engine, etc.

Responsibilities:
1. Manage a team of software engineers, including roadmap planning, system designing, and code reviews.
2. Drive technical projects and provide leadership in an innovative and fast-paced environment.
3. Be responsible for the overall planning, execution, and success of complex technical projects.

Qualifications

1. Bachelor's degree in Computer Science, related technical discipline, or equivalent practical experience.
2. 10 years of relevant work experience, including technical management of software developers and architects.
3. Experience in designing and implementing distributed systems.
4. Experience in the payments industry and/or with payments-related products is a plus.
5. 5 years of experience in leading highly-complex, technically-challenging, cross-functional software oriented projects from inception to delivery is a plus.

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Responsibilities

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

The Video Cloud department mainly provides quality assurance for all video services related to our video infrastructure. The main supported businesses include Douyin, Xigua, Toutiao, TikTok, Dali Education and other mainstream apps. Multimedia middle platform (Video Cloud) is one of the world's leading video platforms, providing media storage, transcoding and streaming services. We are committed to building the next generation video processing platform and the largest live broadcast network to provide an excellent experience for billions of users around the world. The role of solution engineer requires in-depth understanding of the video cloud business architecture, helping internal/external business parties to deepen product awareness, promote product optimization, and output the best solution in combination with product capabilities. As a technical expert, you will be working closely with the Product R & D team to promote continuous optimization of products, tools, and processes.

1. Responsible for the design and development of video cloud based solutions;

2. Responsible for collaborating with developers and solving the problems encountered by developers during integration with video cloud services as well as the quality issues in the production service process;

3. Responsible for management of suppliers' demands, sorting out the issues in the integration with suppliers, promoting the development and optimization of technical specifications, and reducing service problems;

4. Have overall awareness, help establish a Quality Service (QS) evaluation system, improve the efficiency of problem handling, and effectively promote the resolution of quality and efficiency problems in the research and development process;

5. Organize structural learning points and consolidate developer handbook to form a common knowledge base for the solution team.

Qualifications

1. Bachelor’s degree or above in Computer Science or other related majors, with solid fundamental computer science knowledge, strong logical thinking and learning abilities, and understanding of software design patterns;

2. Good professional accomplishment and self-drive, strong technical enthusiasm, able to continue learning and self-improvement;

3. Hiving excellent data analytical skills, issue identification ability, with prior experience in full-chain data collation and data-related tools;

4. Good knowledge of networking fundamentals and protocols (eg. TCP/IP, HTTP/HTTPS, etc.).

5. Familiar with audio & video multimedia protocol, CDN distribution acceleration, RTC and other technologies is preferred

6. Experience in project management, video cloud related experience or enterprise integration experience is preferred

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job Description for Desktop Engineer 

The Band 1 – Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite. Ideal candidate should have 1-2 years’ experience in Windows Desktop support. Position Responsibilities and Functions

a) contact and problem resolution for customer issues.

b) Work with Third Party Vendors to remediate complex AV issues as needed.

c) Provide timely communication on issue status and resolution.

d) Maintain ticket updates for all reported incidents.

e) Install, upgrade, support and troubleshoot , Windows 8.1, Windows 10 & 11 and Microsoft Office & another authorized desktop applications.

f) Should have basic knowledge of Mac operating system, to support Apple pc users.

g) Install, upgrade, support and troubleshoot for printers, computer hardware.

h) Performs general preventative maintenance tasks on computers, laptops, printers.

i) Performs remedial repairs on Desktops Provide first/second level

j) , laptops, printers and any other authorized peripheral equipment.

k) Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.

l) Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.

m) This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned. .

Candidate Required Minimum Qualifications and Skills

i. Bachelor Degree or equivalent in Computer Science or related field. Or Diploma

ii. CompTIA A+, Microsoft Certified Professional (MCP) or better.

iii. Minimum of 18 months’ years of IT experience.

iv. Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.

v. Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.

vi. Proven analytical, troubleshooting and problem- solving skills.

vii. Proven ability to multi-task, effectively determine priorities and meet SLA’s.

viii. Excellent communication relationship-building and internal customer service skills.

ix. Adaptable and flexible in a fast-changing industry and work environment.

x. Willing to work off-hours and weekends when required for projects or emergency support.

Private Assistance cum Driver

Full-time, Flexible hours

Term contract: 1 year (renewable)

*Vehicle is provided

*Should the Driver take the car home, he will bear the cost of season parking at his residence

Requirements:

· Possess a valid Class 3 Driving Licence with an excellent driving record, familiar with Singapore routes and landmarks

· Minimum 3 years of experience in chauffeuring top management in a Company vehicle

· Competent in handling luxury 7-to-8-seater vehicle

· Driving license has never been revoked previously

· Punctual, reliable, patient, safety conscious with a positive attitude

· Good work ethics and time management skills

· Maintain a high standard of professional image and personal hygiene

· Build good rapport and quality service with passengers

· Polite and possess good communication skills, able to converse in English and Mandarin

· Able to work flexibly, willing to work on weekends and public holidays, whenever required

· Non-smoker preferred

Responsibilities:

· Responsible for chauffeuring the CEO and his family, top management, guests of the Company or his visitors in a comfortable, safe and efficient manner.

· Maintain strict confidentiality at all times

· Ensure that the vehicle remains pristine and meets all safety requirements

· Carry out routine inspections on the assigned vehicle regularly to ensure that it is always in good condition

· Carry out other duties as assigned by the Management when required

Benefits

Successful candidates can expect a competitive remuneration package with benefits

• Working Days: 6 Days [ Offday on Monday ]
• Working Hours: Tuesday-Friday 9.30am-5pm; Weekends, public holidays and school holidays [9.30am-6pm]
• Location: Snow City [ Jurong East ]
• Salary: $1,800-$2,200

Responsibilities:

• Photographers take pictures using digital or film cameras and equipment. Photographers may develop negatives or use computer software in order to produce finished images and prints.
• Greeting customers and assisting them in making purchases
• Identifying customers’ needs and matching these with available products or services.
• Maintaining the store’s neatness and arranging displays.
• Ensuring that the store is well-stocked.
• Receiving and organising new deliveries.

Requirement:

• Relevant experience

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee (Ashley) Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Job Description

· Support BSD in engineering design and solution for Data Centre infrastructure setup

· Assist BSD in attending to requests from customers in bidding & tender potential project matters.

· Handle tender’s technical documents and specification requirements.

· Attending tender site survey, obtain and verify quotations from vendors for BSD and assist in negotiating contracts.

· Preparation of budget requirements for ad-hoc.

· Support Project Team on technical and conceptual design matters.

· Support Project Team on the clarification of scope, if required.

· Adhere to ISO procedures and standards.

· Handle ad hoc assignments or tasks as required.

Requirements

· 4 - 5 years relevant experience with industry knowledge is an advantage (Digital signage)

· Previous experience in a similar role

· Excellent communication skills – both verbal and written and presentation

· Results driven.

· Ability to manage a group of people and set business strategy and execute.

· Ability to set goals and deadlines and to manage to schedule and deadlines.

· Ability to manage multiple projects and priorities at the same time.

· Experience with MS Office tools required, including Excel, Word, and PowerPoint

· Some travel may be required.

· Ability to work in a fast-paced environment.

About Sleek

Sleek is on a mission to revolutionize how entrepreneurs operate their business. We want to give small business owners peace of mind and the power of online solutions to allow them to focus on what they do best - growing their business. As we work for our thousands of customers, we gather millions of data points about their business, and in turn we transform those into useful, actionable insights and recommendations to accelerate their growth through smart algorithms.

We are a team of 500 builders from 18 countries, with offices in Singapore, Philippines, India, Vietnam, Hong Kong, Australia and the UK committed to delivering a delightful experience to our clients!

We are looking for an amazingly well-rounded Talent Acquisition (TA) Intern to help quickly grow our business in Singapore! As a TA Intern for Sleek, you will also be part of a highly collaborative, fun and amazing team and be involved in exciting HR-related projects. You should be highly organised, detail-oriented and most importantly, personable and approachable. You will operate with limited guidance and have strong business partnering skills. You won't be afraid to approach new, unique problems, and you'll be capable of working with large amounts of data with high attention to detail.

By submitting a job application, you confirm that you have read and agree to our Data Privacy Statement for Candidates.

Position Duties

• Posting job advertisements to job boards.
• Assisting with the end-to-end recruitment process.
• Assisting the Head of People and Culture (SG) in all HR facets and being responsible for handling administrative tasks for the Human Resources team.
• Responsible for keeping various documents in a proper and organised manner in the internal HR System.
• Champion and incorporate our culture and values in all aspects of our work.
• Assist in managing any ongoing projects and track its progress, providing updates to the Head of People and Culture (SG).
• Assist in organising team and company events.

Performance Standards

• Passion for People and Culture.
• Highly accountable and reliable.
• Able to handle confidential information.
• Highly self motivated and a quick learner.
• Excellent Interpersonal and Communication skills.
• Possess the drive to overcome challenges in a start-up environment.
• Able to commit to a 6 months internship.
• Proficient in Google Suites.

More about Sleek!

At Sleek, we work in a fast-paced start-up environment. We have a strong culture built around our five core values: Simplicity, Loyalty, Excellence, Entrepreneurship, Kindness. As a deliberately multicultural team, our team comprises more than 18 nationalities and spoken languages.

We consider the company’s success to be a result of committed individual and team efforts, and are looking to onboard talented and creative people who want to make a difference. Corporate social responsibility is a passion, and as an equal opportunity employer we aim at making the world a better place. We are the 1st international incorporation and accounting brand to achieve B Corp certification status, meeting the highest standards of social and environmental impact performance. With a strong commitment to also make Sleek a great place to work, we offer a flexible working environment where we empower every team member to be the best they can be - regardless of race, ethnicity, religion, gender, age or identity.

If you think you would be a good fit for our mission, we look forward to hearing from you!

Job Description

• Take ownership for any problems or issues encountered by customer and act as a primary point of contact for customers, be the Customer advocate internally.
• Identify and analyse root causes for issues and identify means of preventing future occurrence. You will work closely with the consultants and engineers to resolve escalated issues quickly and effectively.
• Be empathetic to customers’ issues and seek to resolve them in a timely manner.
• Meticulous and organised in documenting customers’ questions and concerns, maintaining a database of feedback and queries from customers.
• Able to work independently in a fast-paced environment with minimum supervision.
• Sensitivity toward details and deadlines.
• Analytical and process-oriented.
• Ability to work as part of a team.
• Diplomatic and able to carry oneself professionally

Essential Skills and Experience

• Diploma, Degree, Post Graduate Diploma, Professional Degree, Engineering (Computer Science, Computer Engineering) or equivalent.
• Minimum one year experience as a helpdesk support or related role in the technology industry.
• Strong interpersonal skills with service oriented and empathetic mindset.
• Responsible with good time management and organisation skills to follow through customers’ issues.

We regret that only shortlisted candidates will be notified.

Job Description:

• Doing daily admission jobs such as preparing documents, filling out forms, arranging meetings, and replying to emails.

Requirements:

• No experience or degree requirement. Any interested candidates are welcomed
• Strong communication and interpersonal skills
• Dynamic and energetic in the delivery of lessons
• Meticulous
• Fluent Chinese and holding a driving license have privileges.

Responsibilities:

• Support day-to-day administrative and coordination work to the department
• In charge of filing, data entry and administrative duties
• Preparation and submission of Management reports
• Provide support to ensure effective information flow and communication among various internal and external stakeholders
• Outreach to vendors for business procurement related matters
• Forecast business related budgeting and costings
• Ensure that the company's objectives and sales targets are met
• Any other ad-hoc tasks as assigned

Requirements:

• Candidates must have a minimum of 1 - 2 years relevant office support / business operations / administrative experience
• IT savvy and good in Microsoft Office
• Able to work independently in a fast paced environment
• Able to communicate effectively with various departments

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

• Coordinate and support the sales team in achieving their sales targets for insurance policies and products.
• Support the sales team in preparing and processing insurance policies, quotes, and applications.
• Respond to inquiries about insurance coverage, policy details, claims, and related issues.
• Prepare and maintain accurate sales reports, records, and customer databases in compliance with relevant regulations and company policies.
• Communicate effectively with team to gather required information, answer inquiries, and provide exceptional customer service.
• Provide administrative support to the sales team by managing paperwork, filing, and documentation.

Requirement:

• GCE ‘N’ level & above.
• At least 2 years of admin experience in Insurance industry.
• Proficient with Microsoft Office

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Job Descriptions:

• Provide after-sales technical support to all local and regional customers.
  - Manage coverage of on-site, telephone, email, and other remote technical support to customers in a timely and effective manner for all products
  - Provide technical advice and recommendations to customers to resolve issues
  - Escalate and update internal team on the product issues and follow up closely of the progress/solutions with customers
• Liaise with HQ and subsidiaries companies for any product or technical issues.
• Provide necessary hands-on training to internal team (e.g., technicians) to handle fully test of product or system to ensure it functions properly and meets the specification.
• Support QA team in system testing which include Factory Acceptance Testing, Interface Factory Acceptance Testing as well as Site Testing

Job Requirements:

• Candidate must possess at least a Professional Certificate/NiTEC, Diploma, Advanced/Higher/Graduate Diploma in Engineering or equivalent.
• At least 1 - 2 years of quality engineering experience working in manufacturing environment.
• Experience in auditing to the requirement of ISO quality system standards will be an added advantage.
• Demonstrate responsiveness and promptness in meeting company’s needs.
• Act with a high level of integrity.
• Act resourcefully to ensure that work is completed within specified time and quality.
• Willing to travel
• Proficiency in Chinese Mandarin will be an added advantage.

We welcome candidates who may not have experience or sufficient experience but are enthusiastic and eager to learn.

Benefits:
Competitive salary, performance-based bonuses, health benefits, and opportunities for professional development within a dynamic and growing organization.

• Attend to helpdesk requests and provide 1st level desktop support to all users.
• Troubleshoot issues related to computers, applications and mobile phones.
• Setup PCs & printers.
• Setup projectors for meetings.
• Install desktop applications.
• PC upgrade and migration of data.
• Any other matters / projects that the management may require assistance with from time to time.

Requirements:

• Diploma in Information Technology or Computer Science.
• Minimum 2 years of working experience in similar capacity preferred. Applicants without working experience may also apply.
• Strong problem-solving skills.
• Able to work independently with minimal supervision.
• Good interpersonal skills and a team player

Please visit our website at www.drewnapier.com for more information.

Kindly email us your detailed resume in MS Word or PDF format only, stating full details of qualifications, experience, current and expected salaries.

(We thank all applicants for writing in. Only shortlisted candidates will be notified. All applications will be treated with the strictest confidence).

Maltem Asia is seeking a Technical Support Specialist for a Cosmetic & Fragrance Client based in Singapore.

Summary :

• As part of the Digital growth, our Client has built partnerships with several E-commerce companies and specially by using Salesforce Commerce Cloud as the main platform.
• In that matter, our Client is driving service providers with regards to the evolution and the maintenance of the whole E-commerce Ecosystem.
• We are looking for an E-commerce Technical Support Specialist, who will join the Consumer Facing department based in Singapore.
• This position will be responsible for E-commerce Technical Support and Maintenance on the Digital E-commerce applications for the group.

Technical Support (Main Role) :

• Provide 1st level of Technical Support markets for the ecommerce ecosystem.
• Coordinate and collaborate with internal and external resources via ticketing system.
• Providing outstanding, rapid-response technical support.
• Escalate unresolved issues if required, while maintaining ownership of issues through resolution.
• Monitor and maintain portfolio of domestic and international ecommerce sites.
• Maintenance and Management of internal support tools, systems, and related roadmaps.

Technical Reference :

• Escalate functional and technical questions if required, while maintaining ownership on providing subject matter expertise for functional and technical aspects of the ecommerce ecosystem.
• Communicate and coordinate with management team, development vendor and business area experts globally to improve product functionality, resolve issues, and improve consumer satisfaction.
• Monitor, maintain and improve site performance for customers visiting the ecommerce sites across the globe.
• Assist in testing updates to existing web applications and perform integration testing for new integrations.

Technical Project :

• Project follow-up of the Technical Integration.
• Participate in the design of Technical Integration related to the E-commerce platform.
• Review and challenge Technical Integration approaches from the contractor, with regards to the Integration best practices.

Requirements :

• Computer Science MS Degree or equivalent
• 3-5 years of experience in ecommerce projects lifecycle as well as operational support in E-commerce/Content Management System
• Experience with Project Management lifecycle especially in E-commerce project.
• Experience in websites launches through full project life cycle, working with the business to identify requirements, design, develop, QA and launch end product.
• Understanding of the E-commerce Solution Architecture in general including data exchanges between systems :
• For example :System flow between Ecommerce engines, OMS, payment gateway.
• Able to work in a fast-paced environment, including prioritizing and multi-tasking while paying close attention to detail.
• Demonstrate strong technical acumen for troubleshooting and problem solving.
• Must be able to quickly assess issues and react to changing circumstances and new information.
• Must be able to communicate effectively to IT management as well as business area experts with skills such as empathetic and active listening, and clearly and patiently articulate solutions.
• Ability to work self-sufficiently and drive brand success.
• Experience working and coordinating directly with the E-commerce & CRM business.

Technical/Professional Requirements :

• Salesforce Commerce Cloud (ex Demandware) or any other eCommerce platform.
• Previously used project/task management software system, tools (Confluence/JIRA/Wiki) is a plus.
• Knowledge of HTML, CSS, JavaScript.
• Knowledge of Systems integration – WebService (REST, SOAP), Batch, EDI, SFTP
• Google Solutions (Analytics, Webmaster Tools, Trusted Store), Tag Management Systems.
• Exposure to mobile, Omni –Channel Technology tools and principles around responsive design, hybrid applications, mobile applications.
• Cross-Browser Testing / Functionality.
• Operation/Support experience is a plus.
• Exposure to eCommerce/CRM integration and affiliate marketing tools like LinkShare, Product recommendation tools, online videos, is a plus.
• Social integration technologies around Facebook connect and social sharing, is a plus.
• Marketplace integration (Google Shopping, Facebook Ads, Bing Ads, …) is a plus.

• Perform pre- and post-sales technical support to customers.
• Provide support to the sales staff in technical presentations.
• Evaluate and establish a vision system performance specification.

Requirements:

• Diploma in any Engineering field
• At least 2 years of experience in field servicing and semiconductor industry.
• Able to troubleshoot electronics hardware system, PC hardware, OS and networking.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Role:

Technical & Application Support (Mechanical / Electrical / Up to $3500 + Comm)

Interested applicants can send your resume to [email protected] and allow our Consultants to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

• Singapore Based (Bukit Batok)
• 5 Days work per week (Mon to Fri 9am to 6pm + OT depends on project)
• $2500 - $3500
• With M&E or E&E or E&I background.
• Salary: Basic $2500 to $3500 before bonuses and commission
• Career Progression Opportunities

Role description

• Provide technical support, maintenance and servicing/repairing of equipment, instruments, and systems at site.
• Perform on-site installation and setup of equipment and systems with strong competent skills.
• Assist devices checking, technical demo, testing & training for customers.
• Checking technical specification, documentation and drawings plus prewire.
• Understand application process flow, to provide service to users by promptly responding to their queries, with necessary evaluation and prioritization.

✅ Wee Yuan Huan (Vicky)

✅ Reg No: R21100383

✅ The Supreme HR Advisory Pte Ltd

✅ EA No: 14C7279

Job Summary: The Product Director is a senior leadership role responsible for shaping and executing the product strategy of an organization. This position plays a pivotal role in defining, planning, and overseeing the development of products that meet customer needs, drive business growth, and align with the company's strategic goals. The Product Director typically reports to the Chief Product Officer or another executive leader.

Key Responsibilities:

1. Product Strategy:Develop and communicate a clear product vision and strategy that aligns with the company's overall objectives.
Define and communicate product goals, key performance indicators (KPIs), and success metrics.

2. Market Research:Conduct market research to understand customer needs, market trends, and competitive landscapes.
Use insights to inform product development and enhancement decisions.

3. Product Roadmap:Create and manage a comprehensive product roadmap outlining short-term and long-term development plans.
Prioritize features and enhancements based on customer feedback, business value, and market dynamics.

4. Requirement Gathering:Collaborate with stakeholders, customers, and cross-functional teams to gather and document detailed product requirements.
Create clear product specifications, user stories, and acceptance criteria.

5. Product Development:Work closely with engineering, design, and other teams to oversee the product development process.
Ensure that the product is developed on time, within scope, and meets quality standards.

6. User Experience (UX) and Design:Collaborate with UX/UI designers to create user-friendly and visually appealing product interfaces.
Validate design decisions based on user feedback and usability testing.

7. Testing and Quality Assurance:Oversee the testing and quality assurance processes to ensure the product meets defined requirements and quality standards.
Address and prioritize issues and defects.

8. Product Launch:Plan and execute product launches, coordinating marketing, sales, and support efforts.
Monitor product performance and gather user feedback after launch.

9. Performance Analysis:Analyze product performance and user feedback to make data-driven decisions for product improvements.
Continuously monitor KPIs and adapt the product strategy as necessary.

10. Stakeholder Communication:Maintain effective communication with stakeholders, including executive management, development teams, marketing, and sales.
Provide regular updates on product progress and outcomes.

Requirements:

1. Education: A bachelor's degree in business, marketing, computer science, or a related field is typically required. An MBA or relevant certifications (e.g., Certified Scrum Product Owner) may be preferred.

2. Experience: A minimum of 5-8 years of experience in product management, with a proven track record of successful product launches and improvements, is typically required.

3. Market Knowledge: Strong understanding of the market, target audience, and industry trends relevant to the product.

4. Technical Knowledge: Familiarity with technology, development processes, and product management tools (e.g., Jira, Trello).

5. Analytical Skills: Proficiency in data analysis and the ability to make data-driven decisions to optimize the product.

6. Communication: Excellent verbal and written communication skills for effective collaboration with cross-functional teams and stakeholders.

7. Problem-Solving: Strong analytical and problem-solving abilities to address product challenges and make strategic decisions.

8. Leadership: Effective leadership and project management skills to guide the product development process.

9. Customer-Centric: A customer-focused mindset, with a deep understanding of user needs and the ability to advocate for user-centric product design.

10. Adaptability: The ability to adapt to changing market conditions and evolving product requirements.

The Product Director is instrumental in driving the success of the organization's products, from concept to launch and beyond. They are responsible for shaping the product strategy, overseeing development, and optimizing performance to meet business objectives and customer satisfaction.

Responsibilities

● This position will oversee SEA and MENA operations

● Oversee the user growth operations, helping drive initiatives to grow our long-term business and strategic partnerships

●Identify and manage initiatives to improve operational processes and reduce operational risks.

● Monitor operational and risk metrics and escalate potential issues or anomalies

● Deliver recommendations to upper management that shape company and product strategy through coordinating in-depth market research and synthesizing findings

● Work effectively with cross-functional teams within Operations as well as Marketing.

●Collaborate with partners both internal and external to improve points of failure, resolve partner issues, document all critical processes and drive accountability/performance in line with commercials

●Troubleshoot and solve ad-hoc issues in a timely manner

● Manage the full lifecycle of operations from strategy to implementation.

Requirements:

● At least 2 year of experience in blockchain industry

● At least 10 years of experience in Fintech,reputable internet companies, Operations and/or partner management

● 3 years of management experience

● Keen understanding of financial markets (traditional finance, fintech, venture capital, etc.) and technology

●Self-motivated individual who can work with minimal supervision and thrive in a distributed and multicultural team setting

● Strong commercial and operational acumen and critical problem solving skills

●Experience in trading operations and asset custody

● Strong analytical skills to develop reporting, effectively make use of tools and other business processes to elevate operations and enable analysis of nascent industry movements

● Fluency in English, knowledge of other languages, e.g. Chinese, would be an advantage in order to liaise with stakeholders across the region

●Experience in and understanding of blockchain trading business a plus

● Do something meaningful; Be a part of the future of finance technology

● Fast moving, challenging and unique business problems

●International work environment and flat organisation

● Great career development opportunities in a growing company