The TP ICAP Group is a world leading provider of market infrastructure.

Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions.

Through our people and technology, we connect clients to superior liquidity and data solutions.

The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world’s leading provider of OTC data, and an award winning all-to-all trading platform.

The Group operates from more than 60 offices in 27 countries. We are 5,300 people strong. We work as one to achieve our vision of being the world’s most trusted, innovative, liquidity and data solutions specialist.

Role Overview

Manage a team of Market Administrators covering the APAC Trading platforms.

First and second line support for any issues relating to the Market Administrators trading platform. Hands-on incident and problem management, ownership of internal and client-facing trade issues. This includes trade investigate, resolution, escalation, communication, follow-up, logging and trending (Identify, diagnose and resolve).

Role Responsibilities

· Responsible for ensuring team is adequately trained up and is able to perform tasks to the standards expected by TPICAP brokers and customers

· Ensure team logs and manages all work requests in ServiceNow.

· Responsible for the ongoing maintenance of the platform’s data accuracy including updates when required and pro-active monitoring.

· GRD issue logging and tracking of requests via service management tool (ServiceNow).

· Ensure logging of all incidents into ServiceNow for compliance and management review.

· Monitor support chats and respond and investigate user queries and issues in a timely manner.

· Investigate system logs and outputs to analyse any user or tradeflow issues either within the front office systems or between the front and trade processing systems.

· Work with the product management team in raising workflow and system improvements.

· Expectation of the desire to learn and understand brokered products relating to the Market Administrator’s trading application.

· Coordinate any internal training requirements relating to the Market Administrator’s trading platform.

· Client Relationship Management. Maintain a good working relationship with the TP ICAP client base when required. This includes external clients (Banks) and all levels of internal staff.

· Support and testing of all new software releases before roll out.

· Out of hours cover may also be required to accommodate any upgrade and release testing. This may also include bank holiday desk coverage.

· Maintain up-to-date team technical documentation, team procedures and processes.

· Responsibility for ensuring that you are fully aware of and adhere to internal policies that relate to you, your role or any other activities for which you have any level of responsibility. It is your responsibility to ensure compliance with operational risk requirements (e.g. cultural behaviours, security policies and regulatory requirements)

· Cross-train other team members of your championed system.

· Contribute on the Asia team system manual which will be main available globally.

· Complete any mandatory training by the required deadlines.

· Act with integrity and due skill, care and diligence in carrying out your duties

Experience / Competences

Essential

· Familiarity with system log and xml analysis, system administration and data processing

· Has experience working in Financial Services with good operational support experience

· Strong attention to details, confident to liaise with internal and external customers

· Strong team management skills to delegate and ensure adequate support is given

· Provides mentorship and guidance to team members, responsible for their performance and career development

Desired

• Ability to work in a fast paced environment and demonstrate high levels of energy in seeking out and achieving new goals

• Adapts communication style to suite audience, projects personal credibility and is a self-starter.

• Prepare and implement commercial contracts and relevant documents (including trading, hedging and shipping contracts)
• Make sure the organisation’s contracts and documents are accurate and well maintained in a systematic database

Requirements:

• Diploma in Business/Finance/Maritime or equivalent
• At least 1 years of experience in Oil Trading industry

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Duration: 1 year

Location: Loyang Lane

Working Hours: Monday - Friday 8am to 5pm

Responsibilities:

• Reviews customer purchase orders to assess requirements.
• Process and maintain customer purchase orders (e.g., order entry, etc.) inputting in Cardex (ERP) and portal management.
• Interacts with the different positions in the warehouse as well as with other functions such as Sales and Quality to ensure that orders are resolved in an acceptable time frame.
• Prioritizes orders with issues based on required ship date and performs analysis on whether orders can proceed without additional input.
• Performs research in Cardex (ERP) to potentially resolve order issues.
• Reviews and actions open orders that are pending resolution.
• For all critical orders, ensures timeliness of shipment through internal coordination and liaison with other functional stakeholders.
• Monitors / Expedites orders with high complexity and urgency.
• Resolves customer claims with functional departments (Accounting, Quality Assurance, etc.), Credit & Rebill, Return Material Authorization process, determine root cause, recommend and implement corrective actions; support Account Receivables with cash collection.
• Maintain Pipeline health on part usage/demand on existing contract, program, etc. in collaboration with Customer, Sales, Planner, etc.
• Performs other duties and responsibilities as assigned or required.

Requirements:

• 2-4 years of related work experience
• Experience in Program Management and/or Customer Support
• Experience in a warehouse environment
• Strong problem-solving skills
• Excellent communication skills, both written and verbal
• Ability to work in a very fast-faced environment with a high degree of accuracy
• Ability to effectively multi-task
• Ability to manage multiple and competing priorities
• Proficient knowledge in MS Office (Excel, Word, PowerPoint) applications

To apply, simply click "APPLY" and submit your curriculum vitae (CV) through GO, the official PERSOLKELLY job application platform.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23114622 So Man Xin

This position will start off as 1 year contract.

Location:
Great Eastern Office, at Raffles Place

Responsibilities:

• Handle claims registration for Life Insurance and General Insurance Personal Lines within the required turnaround time and ensure that claims are registered accurately in the system.

• Support assessors in the requisition for payments on approved claims.

• Matching of cheques with settlement letters to ensure matched accurately and timely to meet the expected turnaround time.

• Liaise with claimants, policyholders and agents on outstanding requirements including sending acknowledgement email.

• Build collaborative relationships with and ensure that claims registration are well managed for both internal and external key stakeholders (i.e policyholders, distribution servicing rep, ) to achieve claims business objectives.

• Sorting of emails.

• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.

• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.

• Highlights any potential concerns /risks and proactively shares best risk management practices.

• Suggest and participate in process improvement projects/ initiatives/ system enhancement, including establish claims best practices.

• Any other ad-hoc assignments assigned by supervisor.

Working Hour:

Mon to Fri, 9am to 6pm

Salary:

Up to $2900

Thank you!

Glendon Toh
Cornerstone Global Partners
EA: 19C9859
Reg no: R1982182

Programme Management

• Key contact person for assigned programmes to coordinate and ensure smooth delivery of all assigned programmes.
• Ensure LMS course pages are set up in a timely manner.
• Provide prompt and accurate information and updates to students and relevant stakeholders.
• Support Lecturers on admin matters.
• Release of Examination information to current students.
• Monitor validity of student pass for international students.

Student Services

• Organize and conduct orientation for new students.
• Prepare and disseminate confirmed start classes / start term information.
• Work closely with CMs to resolve student issues.
• Process re-enrolment, re-exam, deferments, extensions, exemptions, programme transfer, withdrawal.
• Monitor attendance of students, administer warning letters / exam barring letters and provide monthly reports.
• Conduct regular class visits to understand student’s needs; engagement with parents / guardians to update on students’ progress.
• Conduct module evaluation; focus groups; student surveys.
• Support student on student portal, LMS and any other student support management system.

Data Management

• Update and maintain student records in PSB Academy’s proprietary data management system.

Finance

• Monitor student payment of course fees.
• Process student refunds.

Exams

• Liaise with Exam Centre for main and re exams (if applicable).
• Prepare examination nominal roll for Exam Centre.

Events Support

• Assist Reporting Officer in the running of events.

Others

• Any other ad-hoc duties as required by the company from time to time.

Requirements

• Degree in any discipline with at least a year of experience.
• Meticulous and self-motivated with strong organisation skills.
• Possess good time management and administration skills.
• Able to work individually and as a team player with customer-oriented mindset and good communication skills.
• Able to work under pressure in fast-paced work environment.
• Proficient in Microsoft Office applications.
• Prior experience in Private / Education Industry preferred.
• May be required to work on roster: 8am to 5.30pm or 10am to 7.30pm three to four times a month.

Weekends involvement:

• Open house - twice a year
• Grad ceremony - once a year

The L1 IT Support Engineer (IT ServiceDesk) is accountable for providing a high level of satisfaction among students and staff by providing first-level support for all GESS standard software and hardware. This position entails the diagnosis and assessment of end-users' technical requirements, utilizing sound discernment to promptly address and resolve any issues that may arise.

The engineer's responsibilities encompass the identification, investigation, and resolution of technical issues, as well as the prompt and effective response to support requests from students and staff through in-person, email, and phone interactions. It is anticipated that they will document, chart, and monitor all issues to ensure that they are resolved in a timely manner.

Additionally, they may occasionally offer technical training and support to GESS personnel and students. The engineer is instrumental in ensuring that the team remains dedicated to providing exceptional support and satisfaction, and it is imperative that they adhere to the GESS values and expectations for customer service.

Furthermore, they may be obligated to oversee initiatives as necessary, thereby facilitating the continuous enhancement of technology services and support strategies within the educational environment.

Key Accountabilities

First-Level Troubleshooting and Support:

· Provide initial troubleshooting by guiding users through in person, via email and IT ticketing system, and over the phone while also offering remote desktop support using Remote Desktop Software.

· Deliver quality service to students and staff in all assigned tasks, consistently upholding GESS values.

· Ensure timely and effective solutions for any technical issues that may arise with GESS technology.

Incident Management:

· Log and track support calls in the designated GESS system(s).

· Prioritize and escalate tickets as required to maintain high levels of customer satisfaction.

· Identify trends in support calls and develop documentation to address frequently occurring issues.

Communication and Reporting:

· Report problems and issues promptly, notifying management of any increasing trends, unusual activities, or repeated issues.

· Provide regular updates to customers on the status of ongoing resolution efforts.

· Attend daily and weekly meetings as requested or required to stay informed and aligned with team objectives.

Continuous Improvement:

· Recommend improvements for technology or systems, including procedural steps, increased training, and enhanced documentation.

· Access and utilize software updates, drivers, knowledge bases, and FAQs to assist in resolving end-user issues.

Collaboration and Support:

· Assist other teams in initiating, designing, and managing effective support solutions as required by the school’s needs.

· Collaborate with internal second-level support and departmental tech teams (Divisional Tech Help Center) for escalated or reassigned tickets.

Technology Development and Testing:

· Support the development and testing of new technologies to ensure operational integrity and functionality.

· Proactively communicate ideas, expectations, and goals while working with others to achieve desired outcomes.

Service Level Agreement (SLA) Management:

· Follow up on tickets approaching SLA deadlines to ensure timely resolution and avoid SLA failures.

Other Duties:

· Perform additional tasks as assigned by the Director of Technology, adapting to the evolving needs of the school environment.

Knowledge and Experience

Education:

· Diploma in Information Technology, Computer Engineering, or Business Information Technology.

Technical Skills:

· Proficient in Windows OS and Apple products.

· Experience with Microsoft Office 365 and computer troubleshooting.

· Knowledge of Mobile Device Management (JAMF or Intunes) is a plus.

· Familiarity with ID Card and digital signature systems is advantageous.

Experience:

· At least three years of IT support experience, preferably in an educational environment.

Soft Skills:

· Strong customer service orientation and effective communication skills.

· Positive attitude, initiative, and the ability to work independently and under pressure.

· Team player with a cooperative mindset.

Adaptability:

· Willingness to learn and adapt to new technologies and evolving IT environments.

Contract: 1 year

Location: Raffles Place

Responsibilities

• Manage sourcing for multiple, complex searches to find and engage key technical and non-technical talents of all levels.
• Work in tandem with Talent Acquisition Business Partners, hiring managers and other Talent Sourcers to meet and exceed business objectives and manage stakeholder relationships.
• Support various hiring projects, such as strategizing sourcing talent pipelines (via LinkedIn, and alternative search techniques).
• Conduct complex data analysis and share up-to-date, accurate, and value-adding market intelligence to business leaders to support business growth.
• Own the interview scheduling process and maintain clear lines of communication between candidates and hiring teams.
• Be the ambassador of culture, ensuring all candidates leave with a positive impression of our organization.

Requirements

• Minimum 1 year of international sourcing experience, preferably related to operational or product manager roles in Tech companies. Candidates with agency experience are welcome as well.
• Proven experience with research/sourcing tools (ie. LinkedIn, other social media, or forums) to identify & engage passive candidates within the internet industry talent space and output target company's mapping list.
• Ability to contribute efficiently with strong data sense in a fast-paced work environment with the ability to prioritise multiple functions and tasks.
• Experience collaborating with cross-functional teams across multiple locations.
• Exceptional verbal and written communication skills, interpersonal skills, along with attention to detail.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd

• RCB No. 200007268E

• EA License No. 01C4394

• EA Registration No. R24120918 TAM SEE MIN

• In-house Support IT
• Support and maintain WAN/LAN network links and equipment's
• Administration of the Servers
• Support and maintain the Firewall System
• Fault diagnosis and resolution of software and system errors on the desktop
• Fault diagnosis of desktop hardware and co-ordination of repairs and replacements
• Software installation and decommissioning of desktop hardware
• Outdoor / Onsite Project Support for IT Related Products
• Interactive Panel Firmware update
• Network Devices Firmware update
• IP configuration of network devices
• Support Product Preventive Maintenance
• Any other task assign by Superior

Working Location: Senja Care Home

The Senior Operations Support Executive (OSE)/Assistant Manager (AM) assists in nonclinical administration and support operations to manage the Care Home facilities and a team to run daily administrative, operational, logisitics, maintenance, safety and security activities required to deliver the required resident services to the healthcare team and residents of the Care Home. The Senior OSE/AM supports the Centre Director/Manager
and Chief Operating Officer (COO) in managing the various support operational services, as decribed in the next section, in an effective and efficient manner in accordance to stipulated service level standards.

• Deliver all support services of the Care Home and maintain targeted performance standards.
• Plan, coordinate and manage the various operational support services in providing day to day operations & administration, procurement & logistics support, cleaning, maintenance, safety and security services.
• Facility Assistants in supporting facilities management, food provision, laundry services, equipment maintenance, logistics, fire safety requirements, general administration support, provision of transport arrangements, and procurement of equipment and services.
• Work with and manage the outsourced vendors and ensure that their performance is up to stipulated service standards.
• Assists the CM to supervise and work closely with the following staff:
  1. Facility Assistants and / or outsourced vendors to ensure and upkeep the
  cleanliness of the general and common areas of the Care Home premise(s).
  2. Appointed maintenance contractors to provide proper and regular maintenance of all furniture, fixtures and equipment in the Care Home premise(s).
  3. Security staff or outsourced vendors to ensure physical security of the Care Home premise(s).
  4. Facility Assistants (Laundry) to ensure and maintain the proper laundering, folding and delivery of resident-related linen, clothing, curtains; maintenance of machinery, and coordinating of transport services to ensure timely exchange and delivery of soiled/clean linen. This includes management of drivers (if any).
  5. Healthcare/Facility Assistants or outsourced food vendors to ensure kitchen cleanliness, and the safe and proper management and handling of food in the kitchen.
  7. Handyman to ensure simple defects are rectified properly, safely and in a timely manner. 8. OAA/ MSW/ Finance Exec/CCR Exec to attend to internal / external customers’ enquiries and feedback.
  9. OAA to provide general administration include stationary supplies, office
  administration support
  10. Relevant staff on workplace safety and fire safety requirements to ensure compliance to organization and national requirements.
• Ensures proper maintenance of administrative records, general stores, office equipment and stationery. This includes tagging, tracking and management of inventory.
• Adheres to the procurement protocols for the procurement of equipment, supplies, etc, including preparation of the documentations required for procurement process, taking delivery and entering invoices for claims purposes.
• Assists to collate monthly duty roster for the respective section within the operations department.
• Leverages on the Integrated Healthcare Asset Management (IHAM) system to manage FM workflow and the company’s assets.
• Collates operational statistics and assist in the preparation of reports.
• The Assistant Manager will lead the team and be accountable to the Centre
  Director/Manager in ensuring that the above-mentioned operations are carried out effectively and efficiently.
• The Assistant Manager will lead the team and be accountable to the Centre
  Director/Manager in ensuring that the above-mentioned operations are carried out effectively and efficiently.
• The Assistant Manager will also be involved in tender projects and the preparation of reports.
• Takes on ad-hoc functions/projects and assist the Centre Director/Manager or COO in other duties as required.

Requirements:

• Degree. Candidates with Diploma can be considered if previously equipped with more than 3 years relevant operations and corporate experience performing similar functions.
• Knowledge of security operations, facility management, fire safety and work place health and safety.
• Applicants for the AM position should also have corporate experience in managing budgets, managing teams, preparing and making PowerPoint presentations, using Excel for data management and analysis, preparing reports, and developing tender documents (including specifications and evaluation criteria).
• Applicants for the AM position should be confident in their writing ability.
• Proficient in Microsoft Office applications.
• Meticulous with an eye for detail.
• Good communication skills and able to work with others.

Tasks & responsibilities

• Send periodic reminders to clients on key matters using standard templates
• Serve as the main point of contact for client follow-ups
• Conduct research on for related information
• Identify and recommend further opportunities to expand client services
• Work closely with internal teams to offer additional support and solutions
• Maintain a tracking system to ensure timely follow-ups on outstanding tasks
• Handling office administrative duties and paperwork which includes data entry, copying, scanning & attending to e-mails, etc.
• Update and maintain proper filing systems and records
• Coordinate with colleagues to achieve department goals
• Other Ad hoc Duties assigned

Qualifications & experience

• Degree in Business Administration or Law. Other qualification will be considered
• Prior experience in relevant field will be an advantage
• Excellent written and spoken communication skills in English
• Proficiency in Mandarin required to liaise with Mandarin speaking clients
• Positive working attitude, pro-active, good team player and able to work independently with minimal supervision
• High attention to detail and accuracy in data entry and paperwork
• Possess strong honesty, integrity and confidentiality
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Able to work under pressure

Benefits

• Medical & Dental benefits upon confirmation
• Increased annual leave entitlements and birthday leave upon confirmation
• Birthday Leaves upon confirmation
• Long service award and cash incentive for confirmed employees
• Annual salary review & performance bonus for confirmed employees
• Company reward incentives for confirmed employees
• Quarterly employee engagement activities
• Free snacks and drinks
• Free monthly company arranged lunch & drinks
• Training & Development

About KPay Group

KPay Group (“KPay”) is a leading fintech company dedicated to empowering businesses of all sizes with simple, smart, seamless and secure technology solutions. Serving over 45,000 merchants across Hong Kong, Singapore, and Japan, KPay is building a comprehensive platform to support merchants in financial management, business operations and digital transformation across the Asia Pacific, unlocking new growth potential for businesses. For the latest updates, follow us on LinkedIn or visit our website at www.kpay-group.com.

Responsibilities:

• Handle customers’ enquiries effectively through phone and email
• Handle inbound & outbound calls, merchant application processing
• Provide administrative support & technical support to the BD/Sales team
• Provide installation and training to new merchant accounts in the use of payment terminal
• Perform ad hoc duties when assigned

Requirements:

• Experience with customer service and operation with payments or banking is a bonus
• Detail-minded, customer oriented, good communication & interpersonal skills
• Proficiency of MS office, Excel
• Willing to perform delivery and installation of POS terminals
• Ability to speak Chinese other than English to handle queries from non-English speaking merchants

Job Description & Requirements

Our client is a global leading cloud infrastructure provider that leverages innovative technology - Hyperconverged infrastructure, HPC with CDI Architecture, AI/ML, Advanced Cooling - to help worldwide customers meet their needs for sophisticated data center operation.

Duration: 1 year contract
Location: East
Working days; 5 days Monday to Friday
Working hours: Shift A (7am to 3pm), Shift B (3pm to 11pm), Shift C - Only available from 2025 onwards (11pm to 7am)
Salary: $110 per day, $6 (PM Shift), $17 (Night Shift)
Bonus: $1,400 for every 6 months completed; payout twice for 1 year contract

Roles and Responsibilities:

• Provide support on daily production activities in warehouse environment
• Assembly of components
• Perform cycle count and house keeping
• Inspecting finished products for quality assurance
• Any ad-hoc duties as assigned

Job Requirements:

• Min 1 years of relevant experience
• At least Primary / Secondary education
• Good working attitude and willing to learn
• Able to perform overtime as and when required

Software Engineer

5 days, 8.30pm- 5.50pm

Salary: $3500 -$4000

Location: Bedok office & client site

Job scope:

• To provide necessary post-project application software support to the client
• Troubleshoot, debug, enhance and optimise programs
• Develop new applications

Requirements:

• Candidate must possess at least a Diploma or Degree in Engineering, Computer Science/Information Technology or equivalent.
• Knowledge in Oracle PL/SQL, Oracle Pro-C programs, Unix ANSI C, visual basic.net using Visual Studio 17, Unix scripting
• At least 1 year relevant experience in end user and operation support

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

About this role:

Wells Fargo is seeking a Business Relationship Support Specialist to join our growing Singapore office. Learn more about the career areas and lines of business at wellsfargojob.com.

In this role, you will:

• Responsible for providing customer service to a portfolio of bank customers, sharing leadership role with relationship managers.
• Primary servicing responsibility for Thailand customers but will cover other geographies subject to business requirement.
• Independently, proactively and effectively manage customer issues, monitors overdrafts, confirms additional source of funds and partners with office management in decision making process.
• Handle complex customer issues which include escalation and resolution.
• Evaluate profitability and risk of designated portfolio.; Monitor accounts, portfolios and loan bookings to assure compliance with regulatory and company requirements.
• Communicates regulatory and company requirements, tracks compliance and reports/ escalates identified issues for resolution.
• Assist with customer onboarding, due diligence and other associated risk management matters where required.
• Act as the customers’ main point of contact for operational questions.
• Manages "owning the customer experience" approach and effectively executes on all standard protocols regarding interactions with customers.
• Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals.
• Conducts customer courtesy calls, by phone, promote relationship building and a positive customer experience during customer interactions and identify cross-sell opportunities.
• Provide the same standard of customer care to our internal team members, who may in turn be servicing Wells Fargo’s financial institution customers in various countries across the globe.

Required Qualifications:

• 2+ years of experience in Business Relationship Support, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• Customer service experience in a bank providing international payments services to financial institution clients.
• Knowledge of Thailand market and financial institutions clients are essential.
• Excellent English verbal and written communication skills.
• Knowledge of Thai language is a must due to engaging with clients based in Thailand

Job Expectations:

• Work collaboratively in a small team with a receptive attitude that allows him/ her to take on additional tasks that ensure the smooth running of a small office.
• Build key relationships with both internal partners and external clients.
• Strong time management and prioritization, skills and ability to manage multiple assignments concurrently.
• Exhibit strong attention to detail and organization.
• Proficiency in MS Office applications (Word, Excel & PowerPoint).

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

• Prepare and implement commercial contracts and relevant documents (including trading, hedging and shipping contracts)
• Make sure the organisation’s contracts and documents are accurate and well maintained in a systematic database

Requirements:

• Diploma in Business/Finance/Maritime or equivalent
• At least 1 years of experience in Oil Trading industry

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Software Engineer

5 days, 8.30pm- 5.50pm

Salary: $3500 -$4000

Location: Bedok office & client site

Job scope:

• To provide necessary post-project application software support to the client
• Troubleshoot, debug, enhance and optimise programs
• Develop new applications

Requirements:

• Candidate must possess at least a Diploma or Degree in Engineering, Computer Science/Information Technology or equivalent.
• Knowledge in Oracle PL/SQL, Oracle Pro-C programs, Unix ANSI C, visual basic.net using Visual Studio 17, Unix scripting
• At least 1 year relevant experience in end user and operation support

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Description & Requirements

• Perform end user IT Support
• Perform troubleshooting for client platform related problems
• Support Windows OS, office software, and other Desktop Related Software & Hardware Respond promptly to incident,
• investigate & provide temporary &/or permanent resolution of incidents escalated
• Liaise with support vendors for maintenance, support or issues resolution
• Monitor the agreed service level, document & maintain the configuration of the systems Involve in client platform implementation/upgrade project
• Any ad-hoc duties assigned / required.

This is a 1 Year Contract role. (Subject to renewal)

Salary Range: Up to SGD 5,500.00 per month

We are seeking for a highly motivated individual to provide onsite IT support/ServiceDesk to the Singapore users and support the IT team in Project rollouts.

Your main responsibilities will include the following:

Onsite Support

• Support for local IT room and MTR setup
• VIP support for IT related topics
• IT Asset inventory maintenance (Deployment and redeployment for DaaS and non-DaaS)
• IT Shop admin and support
• Responsible for TAF related ticket creation and escalation (ServiceNow)
• Supports SEA general IT related issues and topics (once a week)

Service Delivery

• Support and advise end-user on system functions and release
• Follow up on preventive actions and ensure implementation of tasks.
• Maintain system configurations based on business usage/setup
• Ensure the team use correct methodology, templates and tools to support service delivery process
• Responsible for Non-TAF ticket escalation and resolution from local Business

General IT functions

• Support CIO on special task and activities i.e Business intelligence, IT workshops and digital innovation
• Support IT in accordance to IT guidelines, security standard, risk control, reporting, communications
• Continuous Improvement activities throughout the whole local IT and SEA organisation
• Following up on delivery of IT vendors for local IT services and hardware
• Support onboarding/offboarding process for all employees of SEA
• Day to day support for general IT topics but not limited to

IT Project Support

• Supports approved project rollout (Windows and system upgrade, Infra-related topics)
• Support cross-department projects
• Provide status update on project activities to local IT Organization

And any other suitable tasks assigned.

JOB REQUIREMENTS

• Relevant Tertiary Education in business management and/ or IT management.
• Experience in Unix, Wintel, M365 and other IT technologies are preferred.
• Experience in IT Project coordination/Support Understanding of and commitment to IT as a service function
• At least 2~3 years or more end-user IT support experience
• Good understanding of relevant business processes & applications as the international sales organization, understanding or business processes as governance tool to secure compliance and efficiency
• Very self-reliant working style
• Working in an international and intercultural context
• Good spoken and written English
• Good planning and organizational skills
• Good communication and training skills
• Independent and a self-motivator
• Servicedesk support for Business end users
  

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified
Email resume to [email protected]
People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9722
http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1111371
Posting Personnel: Tiffany Ong Meng Yen

COMPANY DESCRIPTION

1-Net manages carrier-neutral Internet Data Centers, along with providing a comprehensive range of integrated services including network connectivity, managed services, work area recovery suite, cloud and media delivery services. 1-Net's Data Center Corridor initiative currently interconnects key data centers in Singapore to facilities quick deployment and providing a diverse connectivity options for enterprises and service providers.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

1-Net is fast transforming itself into Asia's Data Centre of Choice. As one of the pioneers in broadband development in Singapore, 1-Net currently manages telco-class carrier-neutral Internet Data Centres, along with providing domestic and international connectivity, managed services and media delivery services. 1-Net offers superior stability, secure delivery and service experience through its services. It's uniquely positioned in Southeast Asia, with a comprehensive range of integrated services and a media-centric approach to bring cutting edge solutions to its customers.

This role is required to managed and support 1-Net's IT Services business, including Cloud Services, Managed Services, DC services, and Business Continuity Management Services.

Responsibilities

• Providing 2nd/3rd level support to Network Services
• Problem resolution in customer network issues
• Plan, implement, review and project manage network infrastructure projects and operations
• Test, evaluate and recommend new networking products for customers
• Review and continuously enhance existing network services
• Improve network performance; optimize network usage and bandwidth usage and secure the core network
• Optimize routing policies and capacity management to ensure minimal network latencies and outages
• Secure network with relevant security policies
• Responsive to solve network issues, on standby 24x7
• Assist L1/L2 Engineers to handle customers' issues directly
• Recommend suitable and relevant solutions to solve customers' issues
• Provide maintenance support for all network infrastructure
• Provide monthly network infrastructure performance review report and capacity planning recommendations
• Ensure efficiency and effectiveness of the implemented solutions in meeting user's requirements and work processes and procedures.
• Ensure timeliness & quality of project delivery.
• Structured cabling system implementation and cross connect provisioning.

• Minimum Diploma or equivalent qualification.
• In depth practical experience in LAN/WAN implementation which include router & switches setup and configuration.
• Knowledge and experience with networking protocols, including BGP, VXLAN EVPN, OSPF, IOX-XR, NX-OS
• Structured Network Infrastructure for Layer 2 & 3 support.
• Certification in CCNA, CCNP is highly preferred
• Shift work required

Company Description
LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.

Join us to transform the way the world works.

Job Description
At LinkedIn, we trust each other to do our best work where it works best for us and our teams. This role offers a hybrid work option, meaning you can both work from home and commute to a LinkedIn office, depending on what’s best for you and when it is important for your team to be together.

We are looking for a Strategic Support Consultant to join our team in delivering an excellent experience for some of our larger enterprise customers. In this role, you will be the customer’s point of contact for LinkedIn product information and support. You will be responsible for effectively resolving and escalating customer issues while also ensuring customers are utilizing our solutions and tools to meet their business objectives.

Responsibilities:

• Provide dedicated support to LinkedIn Talent Solutions clients
• Collaborate with Strategic Support Partners to provide the best member experience
• Work with a small book of accounts and within a queue-support model with specific daily targets on client satisfaction, responding to clients in an effective and efficient manner
• Analyze and understand clients and their businesses to provide consultation of products/features, answering all product inquiries and questions
• Conduct phone calls with admins and license holders to answer inquiries, provide technical assistance and best practices in regard to license functionality
• Establish effective working relationships with managers, cross-team members and co-workers to ensure excellent information flow and feedback on process, policy, and product changes that will affect users
• Document all communication with users and accounts accurately and in a timely manner via system tools
• Ensure that all issues are escalated appropriately to the correct internal departments and management

Basic Qualifications:

• 2+ years of experience in one or more of the following areas: customer support, complaint resolution, or sales/ account management supporting a product/solution utilizing multiple communication channels (email, phone, and chat)
• Fluent in both verbal and written Japanese (Bilingual or Japanese language test N1 level) and English

Preferred Qualifications

• Experience working in Internet companies
• Experience in technical and product support/troubleshooting
• Experience analyzing data, trends and client information to identify product or service growth opportunities
• Expert knowledge of MS Office (Outlook, Word, PowerPoint and Excel)
• Excellent verbal and written communication skills

Suggested Skills:

• Relationship management skills
• Time management skills
• Problem solving skills

About this role:

Wells Fargo is seeking a Senior Business Relationship Support Specialist to join our growing team in Singapore.

In this role, you will:

• Primary servicing responsibility for India market customers but will cover other geographies subject to business requirement
• Support complex or large portfolio of customers and share leadership role with relationship managers and customer support manager in managing a portfolio of accounts
• Assist with components of audit or compliance reviews and exams
• Maintain policy manuals and Business Continuity Plan documentation
• Act as the customers’ main point of contact for operational questions and handle complex customer issues including escalation and resolution
• Provide the same standard of customer care to our internal team members, who may in turn be servicing Wells Fargo’s financial institution customers in various countries across the globe
• Solve issues with various operations centers, internal bank departments and outside vendors
• Identify prospective opportunities to market and oversee non credit products to new or existing customers
• Prepare presentations, materials and serve as a subject matter expert for the department
• Manages "owning the customer experience" approach and effectively executes on all standard protocols regarding interactions with customers
• Conducts customer courtesy calls, by phone, promote relationship building and a positive customer experience during customer interactions and identify cross-sell opportunities
• Provide new hire and ongoing systems, processes, policies and procedures training
• Train and mentor less experienced Relationship Associates
• Work with Relationship Managers to structure and execute transactions for the most complex clients, and to manage portfolio with high operating exposures
• Make decisions on complex customer issues and problems
• Partner with customer service manager to resolve issues and provide status updates on implementations
• Collaborate with executives, management, relationship managers and other internal partners or business lines
• Mentor to less experience individuals and may assist with their development

Required Qualifications:

• 4+ years of Business Relationship Support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• Work collaboratively in a small team with a receptive attitude that allows him/ her to take on additional tasks that ensure the smooth running of a small office
• Excellent English verbal and written communication skills
• Strong time management and prioritization, skills and ability to manage multiple assignments concurrently
• Exhibit strong attention to detail and organization
• Proficient with MS Office applications (Word, Excel & PowerPoint)
• Fluent in Hindi, Tamil and other main dialects in India, due to interaction with India market and financial institutions clients are essential.
• Excellent English verbal and written communication skills
• Fluent in Hindi, Tamil and other main dialects in India, due to interaction with India market and financial institutions clients are essential.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Desktop Support Engineer (Band 1)

Working Location: Tuas / Jurong / Changi (Client Site)
Working Days : 5 Days ( Mon- Fri)
Working Hours: 8am-5pm
Salary Range: $2,600 - $2,800

Job Description

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Position Responsibilities and Functions

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications and Skills

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Willing to work off-hours and weekends when required for projects or emergency support.

In addition the Band 1 Technician will mentor and assist Band 0 technicians in their work and provide support to Band 2 Technicians in resolving tickets.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

1. Company Background

Kosmode Health is a deep-tech spin-off from Food Science & Technology Department, at National University of Singapore. Driven by a mission to expand access to health from nature, Kosmode Health enables repurposing of food processing wastes for human nutrition; as demonstrated by repurposing of Barley Spent Grains, a by-product of beer and malt production, into W0W®noodle.

Having demonstrated the feasibility of repurposing Barley Spent Grains, into W0W®noodle -the world’s only functional food clinically proven to have 0 Glycemic Response (i.e. 0 blood sugar response), Kosmode Health continues to set the standard in Sustainable Functional Food by repurposing other Food Processing Wastes into variety of functional food for human nutrition. Kosmode Health’s vision is to be a Thought Leader and Enabler in sustainable functional food that is good for both people and the earth, leveraging our extraction technology/food formulation expertise and repurposed functional ingredients.

As KosmodeHealth is poised for commercial expansion, we seek health & sustainable mission-driven individuals to support factory and ops efficiency.

1. Overall Job Scope and responsibilities

The production/operations intern reports to the Factory Manager and is responsible for efficiency of manufacturing and overall factory management. Successful candidate will be exposed to factory management & operations; functional ingredients production and formulations; supply chain/logistics planning to ensure streamline production and timely fulfilment of order.

Specific tasks include:

Factory Production

• Manufacturing of functional ingredients, premixes and functional food.
• Factory equipment production process optimization
• Facility and equipment management, arranging for certification and licences
• Planning of production schedule through coordinating equipment, labour, and material availability.
• Support development of streamlined supply, manufacturing, ordering & delivering process to achieve maximum efficiency when fulfilling customers' orders.
• Troubleshooting of production issues to minimize delays in production.
• Upkeeping of production records for traceability
• Implement strict sanitization and cleaning procedures after each production while monitoring the production area hygiene and cleanliness
• Setting up cleaning and the maintenance schedule to ensure machinery/equipment are in working condition.
• Establish of any new processing Standard Operating Procedure
• Provide support and coordinate logistic activities of product goods
• Co-ordinate activities and stakeholders to ensure satisfactory delivery of contract services and in-house development projects.

Sales Operations

• Packing of products, arrangement of logistic for orders fulfilment.
• Support sales operation, logistic Participate in business development, marketing and customers’ acquisition activities.
• Operate business processes and systems (eg. HR, finance, admin) to ensure operational efficiency.

C. DESIRED CANDIDATE PROFILE

Academic Qualifications and Availability

• 3rd or Final year diploma in Food Science & Technology/Chemical Engineering/Bioengineering/Chemistry/BioChemistry/or any other engineering discipline.
• Relevant internship/working experience can be considered.

Skills and Experience

• Good commandment of English.
• Strong interpersonal and communication skills.
• Problem Solving
• A resourceful, self-driven team player who is able to work in a highly collaborative, cross-functional working environment.
• Good personality with can do attitude.
• Possess experience in machinery maintenance and ability to trouble electrical issues

• Make sure smooth running of the Company’s computer systems and provide technical support to users both in office and on board vessels own/operated
• Support in implementation of new info-system management software

Requirements:

• Diploma and above
• At least 2 years of working experience in setting up and running new info-software systems

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Working Location: Tanjong Pagar

Working Hours: 9am - 6pm

Target Start Date: Dec 24 / Jan 25

Job Duties:

• Source candidates using a variety of creative, cost-effective, and diverse methods including direct sourcing, networking, and internet research
• Create and implement outbound recruiting plans to proactively approach prospective candidates and talent pools
• Use analytical, data-driven sourcing strategies to produce effective and efficient search results
• Market and sell the company’s message in a compelling way to top talent
• Develop the company’s employment brand in the external marketplace
• Understand and monitor our competition and be able to report market recruitment trends

Requirements:

• Minimum 3 years’ experience engaging and recruiting technical talent in ASEAN
• Experience with a variety of sourcing techniques
• Solid experience with professional social media tools like LinkedIn
• Ability to think like a marketer and create unique and effective marketing campaigns to select talent communities
• Ability to thrive in a team-based, dynamic, collaborative, and fast-paced environment
• Proactive attitude with a demonstrated ability to inspire and persuade people with a consultative approach

Please contact Terence at +65 9645 4048 your resume directly for fast response.

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PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang