Blockchain.com is the world's leading software platform for digital assets. Offering the largest production blockchain platform in the world, we share the passion to code, create, and ultimately build an open, accessible and fair financial future, one piece of software at a time.

At Blockchain.com, we are building the foremost innovative crypto ecosystem for institutional clients across trading, lending, custody, staking and DeFi services. We are on the search for an Tech Lead to join our Development Community in Singapore. In this role, you will actively participate in developing next generation software systems to meet the growing demands of the cryptocurrency and blockchain industry.

Since 2017, Blockchain.com has run a successful Institutional business and has been the leading strategic capital partner to the largest trading, investment, and mining companies in the crypto space, providing lending, OTC and electronic trading, custody, asset management funds, and other financial products and services.

WHAT YOU WILL DO

• You will be responsible for leading and growing the Singapore engineering team of SREs and developers that delivers the user experience for our Institutional platform
• Lead and work closely with Engineers to develop innovative software solutions for our global cryptocurrencies institutional businesses and operations
• The institutional team is split between the UK and Singapore. You will act as a bridge to the UK engineering team, fostering communication, collaboration across locations and continuous improvement.
• Opportunity to travel to collaborate with colleagues in our UK and other international offices (depending on business needs)
• Actively support the design and development processes, and building high-performance solutions based on our company standards and general best practices
• Scale and up-skill the engineering team
• Accelerate delivery and increase quality by making smart infrastructure and process investments and tradeoffs
• You will work across the organization with product, engineering, trading and middle office teams to deliver the institutional product roadmap and guide decisions on architecture, system design, and technical strategy
• You will be a hands-on manager, responsible for inspiring, managing, and providing constructive feedback to direct reports
• Provide hands-on SRE support when needed, troubleshooting and resolving complex technical issues
• As an engineering leader and manager at Blockchain you will be responsible for ensuring proper planning and delivery of complex projects, setting clear goals and best practices for your team, delivering timely feedback and helping recruit great engineers

WHAT YOU WILL NEED

• Proven experience leading and managing a team of engineers, including both SREs and developers
• Strong technical expertise in SRE principles and practices, with experience in infrastructure management, cloud platforms (AWS, GCP), CI/CD, DB (preferably MySQL and/or PostgreSql) and monitoring tools (Prometheus, Grafana)
• Strong python hands-on experience with the ability to troubleshoot and resolve complex issues
• Prior leadership, management, and coaching skills through experience as an engineering manager. This should include experience building and leading productive, high functioning teams
• Built, shipped, and scaled consumer facing, software products with at least two successful product launches to speak of
• Active participation in a team’s career development, having managed engineers and manager’s performance with proper mentorship and coaching
• The highest of standards regarding security practices and a desire to mentor your team on keeping our user base safe
• Experience with Agile software development methodologies and short release cycles
• Desire to foster a hardworking, collaborative and creative team culture in one of the most challenging and dynamic industries in tech

COMPENSATION & PERKS

• Competitive full time salary based on experience and meaningful equity in an industry-leading company
• On-site 3 days per week: awesome office location in the heart of Singapore
• Work from Anywhere policies
• Excellent health insurance with international coverage for yourself and dependents based in Singapore
• Unlimited paid time off policy; work hard and take time off when you need it
• Apple equipment provided by the company
• Bi-yearly performance reviews and regular 1:1 sessions for professional development
• Flexible work culture

Blockchain is committed to diversity and inclusion in the workplace and is proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, religion, color, national origin, gender, gender expression, sex, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, and apprenticeship. Blockchain makes hiring decisions based solely on qualifications, merit, and business needs at the time.
You may contact our Data Protection Officer by email at [email protected]. Your personal data will be processed for the purposes of managing Controller’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment.
Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller’s behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. Because the European Union Commission has determined that United States data privacy laws do not ensure an adequate level of protection for personal data collected from EU data subjects, the transfer will be subject to appropriate additional safeguards under the standard contractual clauses.
Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have the right to data portability. In addition, you may lodge a complaint with an EU supervisory authority.

Responsibilities

• Collaborate with production planners to align supplier forecasts and ensure a steady flow of materials.
• Coordinate with global vendor planners to monitor shipment adherence and resolve any discrepancies.
• Track and manage supplier purchase orders to maintain timely material availability and prevent delays.
• Utilize SAP to oversee material stock levels and handle transactions efficiently.
• Partner with logistics, warehouse, and production teams to plan, expedite, and facilitate smooth material movements.
• Ensure suppliers comply with established procedures, delivery schedules, and service requirements.
• Develop strategies to optimize material inventory and achieve inventory control targets.
• Support new program launches through effective material coordination and planning.

Requirements:

• Diploma or Degree in Logistics & Supply Chain or a related field, with at least 1 year of relevant experience.
• Prior experience in materials management within a manufacturing or production environment.
• Proficiency in SAP, strong analytical capabilities, and advanced Excel skills.
• Exceptional coordination and organizational abilities.
• Effective communication skills for managing supplier and team interactions.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L9W33V64

Responsibilities

About ByteDance

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible.

Together, we inspire creativity and enrich life - a mission we aim towards achieving every day.

To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage?

Always.

At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve.

Join us.

About the Team

Our Infrastructure Engineering organization build and operate hyper-scale datacenters, manage the life cycle of server fleet, allocate cloud resources and create various cloud solutions, and provide infrastructure services including widely distributed Content Distribution Networks (CDNs). The Infrastructure Platform team build and leverage various platforms and toolings to manage and interact with our infrastructures and services, including end-to-end capacity delivery, asset management, data center infrastructure management, system engineering, server fleet management, financial operation, governance, risk, and compliance, etc. To support the fast growth and improve operation efficiency, these platforms need to be feature rich, easy to use, scalable, agile and compliant to with policies and procedures.

Responsibilities :

- Build platforms, systems and services for internal and external teams to interact with the large scale production systems.

- Build tools and platforms to improve engineering productivity.

- Bring new ideas and technologies into our platform, innovate and iterate.

- Participate in, or lead design reviews with peers and stakeholders to decide amongst available technologies.

- Review code developed by other developers and provide feedback to ensure best practices

Qualifications

Minimum Qualifications:

- Master’s degree (or Bachelor's degree with 3+ years of experience) in Computer Science or related engineering fields.

- 8 years of experience with one or more general purpose programming languages including: Java, Go or C++.

- 5 years of experience with software design and architecture.

- Experience working with the following: web application development, distributed and parallel systems, developing large software systems.

- Experience working in a complex, matrixed organization involving cross-functional, and/or cross-business projects. - Familiarity with the full stack web development, including protocols and web server optimization techniques.

- Familiar with Unix/Linux operating systems

- Familiar with commonly used database systems, such as MySQL, Redis, etc and message queue middleware, such as Kafka, RabbitMQ, etc

- Good understanding of cloud and physical data center business and lifecycle management.

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job Description:

As a member of the Live Event Production & Technologies team this role will work in a fast-paced, cross-functional environment. The Production Manager collaborates with stakeholders, vendors, executive leadership, Customer’s Studios and global technical teams to manage projects from intake to final program reconciliation. The role includes content development and design (creative, content, video, run of show, technical requirements, resourcing crews) and delivery of an experience that meets the client objectives leveraging the tools we have available in-house.

Responsibilities:

Define and execute the production strategy and project plans for each project, directly or collaborating with various teams; Define, obtain, and manage structured feedback and approvals to ensure that deliverables are being reviewed against established project objectives by all necessary stakeholders, including clients, project teams, and other creative teams; Provide collaborative creative and artistic direction on projects to ensure that the client’s unique business objectives are met; Develop and create concepts based on the client’s business requirements while maximizing messaging effectiveness. Generate and maintain production/technical documents (run of show, production/crew schedule, rehearsal schedule, breakout flow, presentation and video specs, presenter specs, etc.). Write creative briefs that clearly articulate communication objectives and success criteria to inform and direct work and creative development; Be a good steward of the Company’s spending and resources; Be conscious of the sustainability and environmental impact of our work Operate and manage Audio and Video Production Equipment and Software including NDI technology Consult and manage Live/Hybrid/Virtual Event Production, Virtual Event Portals, Encoding Hardware/Software, CDN solutions Collaborate with the Digital Workplace team to continuously evaluate new features of our digital products and determine where we have feature gaps that need to be added to the roadmap Ability to operate and run meetings effectively in potentially high stress situations Ensures back-up plans are in place for each production Classified - Confidential Ability to pivot and be flexible on production in the case of technical errors or last minute run of show changes while maintaining a seamless front-end experience for employees

Job Qualifications:

Experience working with Microsoft products preferred (Teams Meetings & Events, Yammer, Stream, SharePoint) Experience managing Unified Communication Tools preferred (web and video conferencing, mobility, desktop sharing, instant messaging) Experience with Hardware and Software Encoders (Tricaster, Wirecast, vMix, OBS) preferred Experience with network configuration and support preferred Strong interpersonal skills Proactive approach to work Strong communication skills Strong process and detail orientation High level of initiative and assertiveness

Results oriented Ability to coordinate and leverage resources to deliver against objectives Creative problem-solving skills Project Management skills Strong teamwork and collaboration skills Requirements: • Bachelor’s degree preferred • 5 - 10+ years of experience working as a meetings and event producer or related • Experience working with agile methodology and routines • Demonstrated ability to understand and discuss technical concepts, manage tradeoffs, and evaluate requests with stakeholders, managing conflicting requests and priorities • Demonstrated effectiveness in working cross-functionally to deliver products/services • Excellent verbal, written, and presentation communications skills. • Excellent interpersonal skills – can build relationships and lead and influence across a large, highly networked organization • Experience working in a complex organization • Self-starter with a problem-solving mindset; ability to work with minimal supervision, and to effectively delegate work to others

Skills:

Live Production, Microsoft Teams, Microsoft Stream, Encoding, Live Events, Audio Visual, Unified Communications. NDI, Networking, Agile

Travel : 0-25%

Job Summary

We are looking for a Project Tech Lead to manage applications-related projects activities, ensuring successful delivery and support in a banking industry.

Mandatory Skill-set

• Degree in Computer Science, Information Technology or related fields;
• At least 7- 8 years of working experience in implementing applications-related projects in the banking industry;
• Have good understanding of API and cloud applications on AWS;
• Good banking knowledge especially in mobile app development, payment process, Balance Transfer and all related applications in the retail banks;
• Strong analytical and problem solving skills;
• Detail-orientated with strong stakeholder and customer focus;
• Ability to work effectively both independently and as part of a collaborative team;
• Capacity to adapt to changing priorities and work in a fast-paced environment;
• Proactive and able to work under pressure and positive attitude;
• Possess excellent verbal and written communication and interpersonal skills.

Desired Skill-set

• AWS Cloud certification;
• PMP Certified.

Responsibilities

• Collaborate closely with the Project Manager, Project Coordinator, and team lead on delivery of projects;
• Engage in discussions with stakeholders regarding enhancements to business applications to understand requirements and contribute to the development of effective solutions;
• Involve in technology-related solutions and delivery of projects for banking applications;
• Provide support for System Integration Testing (SIT) and User Acceptance Testing (UAT) prior to production deployment;
• Work effectively with external vendors and internal IT partners to complete necessary assignments;
• Ensure compliance with external and internal regulatory requirements, internal control standards, and group compliance policies;
• Oversee the identification, monitoring, reporting, and escalation of project risks and issues;
• Assist in creating comprehensive application documentation to enhance the bank's knowledge assets.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

Our client is the corporate and investment banking arm of The Group, world's 12th largest bank by total assets.
We work daily with international branches located in 30 markets by:
- Envisioning and preparing the Bank's futures information systems
- Partnering and supporting core banking flagships and transverse areas in their large scale development projects.
- Providing premium In-house Banking applications,
This unique positioning empowers us to bring our core banking business a sustainable competitive advantage on the market.
We seek innovative and agile people sharing our mindset to support ambitious and forthcoming technological challenges.

We are seeking a talented Software Engineer Lead to join our dynamic Capital Market Department!
In this role, you will act as the technical reference point for the team, sharing information with business stakeholders regarding technology stakes, opportunities, and risks. You need to take initiative and drive technical innovation. You will be accountable for ensuring adherence to technical standards and designs shared by the Technical Architect, and for ensuring that the technical delivery of your team is sustainable, consistent with the IT Division ecosystem, and aligned with the IS Strategy of its Filière.
We are starting the decommissioning of one of our Murex trading platform for our business activity to our main front office target platform (Orchestrade). Orchestrade is already implemented for other asset classes.
The project aims to migrate European Government Bonds Sovereign, Supranational and Agency debt , Credit Primary and Credit Secondary business scope worldwide (all products) that are booked in Murex.
We aim to migrate every Murex functionalities and processes and replicate them in Orchestrade to fit with business needs.
Position, PL and risk management will be migrated in a standalone application called RPS bond.
The scope is to replicate Murex functionalities into OT/RPS, as well as to migrate the stock of data and trades.
With strong interactions with our Paris Head office team, the Senior .net developer would put in place the first foundations of a development team based in Asia in Singapore. The senior developer will lead a future team of developers. The team will be fully allocated to this project and will be part of a multi sites project team.
The position involves working to develop code under modern standards, including possible cloud-readiness.
Capital Markets IT involves technology solutions and systems used in financial markets for trading, investment, and related activities. This includes electronic trading platforms, risk management systems, market risk, counterparty risk, algorithmic trading, data analytics, and Regulatory measures. The use of advanced technologies like API’s, artificial intelligence and cloud solutions are also becoming increasingly prevalent in capital markets to enhance efficiency and decision-making processes.

Responsibilities:

• Resolve incidents impacting users swiftly and efficiently. Thorough investigation and communication Research, design, and develop computer and network software or specialised utility programs.
• Analyse user needs and develop software solutions, applying principles and techniques of computer science, engineering, and mathematical analysis.
• Update software, enhances existing software capabilities, and develops and direct software testing and validation procedures.
• Work with computer hardware engineers to integrate hardware and software systems and develop specifications and performance requirements
• Leads technical design for Projects led by the IT Delivery team. Inspires team to search for the optimal technical solution. Facilitates the collective search for technical solution. Validates Team technical design and is accountable for Technical pricing
• Supports the members of the team in their technical activities. Trains new joiners and junior staff. Helps IT Delivery team members in solving their technical issues
• Takes in charge most complex technical subjects. Contributes to code review
• Responsible for consistent code integration in the Information System. Analyses the impact of one technical design on IS technical architecture. Contributes with Technical Architect in the choices of implementation within the IS.
• Ensures quality and technical maintainability of the product. Ensures that development and testing strategies are respected by the team. Favours Best practices like Craftmanship and Devops

Mandatory Skills Description:

• Master or Bachelor's degree in Computer Science/ Information Technology/ Programming & Systems Analysis/ Science (Computer Studies) faculties.
• 8+ years of software development experience
• 5+ years of experience working with C#, and particularly modern, cross-platform .NET
• Experience in supporting capital market applications and trading systems, ideally within the dynamic landscape of Market Risk/Front Office operations with a commendable grasp of financial products (Treasury, FX, Credit, IRD, Bonds, RSF etc.)
• A strong understanding of advanced C# language features, such as async/await, dependency injection, etc.
• Good knowledge of algorithms and data structures, with strong fundamentals in complexity analysis
• Good knowledge of development tools: Jenkins, GIT, SVN, Azure DevOps or equivalent
• Strong ability to analyze code – understand execution flow & debug even without access to a debugger
• Experience with the dotnet CLI, writing and maintaining integration and unit tests
• Strong familiarity with both Windows and Linux, including shell scripting
• Good knowledge of Transact SQL and Entity Framework Core
• Good knowledge in UNIX platform and database management systems( SQL, Oracle, Sybase, BigData…..)
• Experience with automation frameworks and libraries.
• Proficiency in scripting languages (Python, Shell script, PowerShell, SQL…)
• Valuable exposure to tools & technologies like Elastic Search, Grafana, Prometheus, Kibana, Control-M, KAFKA, Confluence, Jira, Gitlab, MQ Series
• Knowledge of Cloud platforms and services
• Experience in DevOps tooling (GIT, Maven/Graven/Nuget/Ansible, Jenkins… )
• Experience with Docker/Kurbernetes
• Excellent communication and interpersonal skills to effectively collaborate with diverse teams.
• Excellent problem-solving and analytical skills.
• Ability to work under pressure.
• Appetite to follow technology trend and participate to communities.
• Eagerness to learn and adapt to new technologies.
• Strong perseverance and diligence towards attaining goals and effective time management
• Passion for sharing expertise and grow team members' skills.
• Autonomous, self-motivated and excellent team player

Nice-to-Have Skills Description:

• Domain-Driven design and Microservices: springboot
• Exposure to Capital Markets applications

Salt is looking to hire a Programmatic Media Lead to join a Social Media on a 12-month renewable contract role. This role works with a portfolio of top clients in Singapore who spend both locally and regionally across APAC. Programmatic media leads are responsible for setting programmatic strategies and helping clients to execute campaigns to drive higher media revenues

Responsibilities:

• Work collaboratively with cross functional teams to drive DV360 adoption and deepen relationships with our customers.
• Drive strategic account and business planning to define strategies and tactics then execute to drive revenue and feature usage within DV360.
• Act as the primary point of contact for assigned clients. Develop and expand relationships with DV360’s advertising clients, including identifying new opportunities with clients and pitching products. Develop case studies. Lead client proposal and status meetings and handle day to day running of the account.
• Understand and evangelize the programmatic landscape and marketplace as well as the network of stakeholders with the clients, agencies, ad networks, and media buyers.

Qualification:

• 3-5 years of professional experience in sales, marketing, digital media/technology sales, agency or publishers experience, and/or business development experience. - Understanding of programmatic advertising and DSPs.
• Experience working in AdTech, with specific experience on programmatic buying
• A strong understanding of Display and Video 360
• Ability to effectively operate flexibly in a fast-paced, constantly evolving team environment; ability to navigate through ambiguity and work independently

If this role sounds like your ideal job move, please reach out to me, Jaya at [email protected] alternatively you may apply via the system!

Regret only shortlisted candidates will be notified.

CEI No: R1659595 / EA No: 07C3147

We are a Specialist Finance Technology Recruitment firm with over a decade of solid track record behind us. We are the go-to IT Search Firm for several top Investment Banks, Buy-Side Firms, and large-scale Enterprises.

We are looking for a self-driven and eager individual for the opportunity to make an impact. With the right tools, training, and platform, you know you can make a big difference.

What we’re looking for:

• 3 - 8 years of work experience in Recruitment / Sales (someone with a background in Technology Recruitment is highly preferred)
• Bachelor's Degree in any discipline
• Driven, resourceful, and proactive personality with a strong work ethic
• Comfortable continually reaching out to, and building relationships with new people
• Technical background is a major plus but if you want to learn, we can teach you
• Ability to work under pressure, meet deadlines and performance targets
• Strong interpersonal and communication skills

If you are interested in the position, please send your CV to Charlie Kim @ [email protected] (EA Registration number: R22104834)

• Oversee the CEO and CGS’s calendar by scheduling meetings, appointments, and travel arrangements while ensuring optimal use of time.
• Serve as the primary point of contact for executives, managing communications, scheduling, and ensuring timely updates to internal and external stakeholders.
• Arrange and compile materials for meetings, take meeting minutes, and follow up on action items to ensure timely execution.
• Handle all travel arrangements, including booking flights, accommodations, transportation, and preparing detailed itineraries.

Requirements:

• Degree in any relevant discipline.
• At least 3 years of experience delivering secretarial support to C-Suite executives in the IT/Tech industry.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other office software tools.
• Excellent organizational and time management abilities, with a proven capacity to multitask effectively.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

Our team is responsible for providing TikTok search users with first-class search experience by building a strong and robust infrastructure and platform to support product fast iteration and key feature development. In our team, you'll have the opportunity to take part in developing the key features on TikTok Search, understand how TikTok Search could be evolved to be a multi-billion-user product and first-handed experience how user request varies on this giant from time to time. We encourage a culture of self-driven, intellectual curiosity, openness and problem-solving.

Detailed responsibilities include but not limited to:

1. Product Development: Support fast iterations of TikTok Search business and further enable the product growth.

2. Performance & Stability: Build a fast and robust Search product by keeping optimizing system performance and improving service stability.

3. Search Engineering Infrastructure: Guarantee reasonable Search architecture governance to ensure that the overall system operates smoothly.

4. Search offline processing: Construct a high freshness multi-media index and provide a reliable offline data support for Search Engine.

5. Backend engineering team building, management and development.

Qualifications

Job Requirements

- BS degree in Computer Science, Computer Engineering, or other relevant majors

- Excellent problem-analysis and -solving skills, have industry experience in building backend services for large-scale consumer-facing applications.

- Good at coding, data structure and basic algorithm

- Good team communication and collaboration skills.

Preferred Qualifications

- Good understanding on how modern Search system is built or/and how modern Search product should be evolved.

- Industry experience in building a consumer-facing Search product.

- Experience in building a medium-size backend technical team from scratch.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible.

Together, we inspire creativity and enrich life - a mission we aim towards achieving every day.

To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve.

Join us.

Join the Fast-Growing BytePlus Team

BytePlus is one of the newer Business Units formed to serve global enterprise customers with our leading technology solutions. As part of the BytePlus Team, you help enterprise customers build what's next for their business. Leveraging Bytedance's cutting-edge intelligent technologies, we are devoted to developing innovative products and solutions to shape the future. We empower our clients to focus on what truly matters. Centering on inspiring innovativeness and excellence, we create life-changing solutions that impact lives around the world. You can help us to achieve our mission.

Responsibilities

We are looking for Enterprise Sales professionals in CDN or Cloud to join our team to tap into potential client opportunities and growing new business. You will work collaboratively with the sales team and wider business to drive client success, retention, and growth for a designated portfolio of clients. Your responsibilities will include the full customer success lifecycle, including onboarding, support, adoption, advocacy and retention. You will possess a natural energy that drives you to deeply connect with your client base, identifying risks and growth opportunities, and working closely with the sales team and extended team to:

- Drive the customer success outcomes of product adoption, customer satisfaction and overall account health scores.

- Manage the onboarding, training, support and retention for your client portfolio.

- Collaborate with the wider team to define and improve the customer lifecycle process.

- Identify and collaborate with the sales team on cross-sell and upsell opportunities.

- Provide feedback to the business and product team that helps define our product roadmap.

- Manage the customer success platforms to a high standard.

- Assist in driving a company-wide culture of customer success.

Qualifications

Minimum Qualifications

- At least 5 years of proven experience in Sales and Business Development in Cloud or CDN

- Ability to influence through persuasion, negotiation, and consensus building.

- An understanding of our client base and the challenges they face.

Preferred Qualifications

- Deep understanding of value drivers in recurring revenue business models.

- Analytical and process-oriented mindset

- SaaS or PaaS technology experience

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Responsibilities

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

We are seeking highly skilled and experienced Expert to join our TikTok Live Architecture team. TikTok Live is a world-wide leader in live streaming, which occupies more than 50% of the market share. In the LLM team, you have the chance to understand the most advanced LLM models, and design architecture to apply LLM in the world 's largest businesses. You're the person who is at the forefront of the world.

Responsibilities:

- Keep in touch with the most cutting-edge AI technologies, e.g LLM, RAG, etc.

- Get familiar with TikTok Live business, and drive innovation.

- Design and develop advanced architectural solutions for applying LLM technology in business contexts.

- Collaborate with cross-functional teams to achieve business goals.

Qualifications

- Bachelor's degree in Computer Science, Engineering, or a related field.

- Proven experience (at least 2 years) in software engineering, architecture design, or a related role.

- Have complex system design or architecture building experience, and interested in LLM technology.

- Proficiency in programming languages such as Golang, Python, Java, Rust, or C++.

- Experience with common tech components, e.g Redis, Kakfa, RDS, RPC, K8S, etc.

- Excellent problem-solving skills, and strong communication and interpersonal skills.

Preferred

- Having an understanding of machine learning concepts, Big Data processing, or Search systems

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

The successful candidate will be:

• Assisting in business development activities to build a steady pipeline of opportunities and wins
• Planning and executing the day-to-day activities of IT audit and data assurance engagements for a variety of clients
• Evaluating the design and effectiveness of IT controls, IT governance practices supporting the client’s business and operations and data quality of the client’s systems
• Identifying and communicating value adding recommendations on IT risk management issues and performance improvement opportunities to clients
• Identify, sell / cross-sell and deliver IT and cyber related opportunities such as cyber assurance and attestation (SOC 1/2/3), project assurance, IT policy and governance reviews, emerging technology risks
• Coaching, mentoring and providing guidance to staff on career and personal development
• Having opportunities to broaden own development and greater exposure to relevant services within the Assurance and Risk Consulting Team

The ideal candidate should:

• Possess a recognised degree in a Technology related field, such as Information Technology, Accountancy/Commerce/Business with a major in Information Systems, Computer Science, or Engineering (Electronics/Computer)
• Have minimum 3 years of experience in SAP/ERP audit work, including IT controls testing and data assurance work
• Other relevant certifications such as CISA will be advantageous have knowledge of the systems development lifecycle, information security, and IT management
• Have good communication, analytical and problem-solving skills as well as the ability to work independently and in a team environment
• Possess strong project and client management abilities
• Be willing to travel locally or regionally
• Possess excellent written and oral communication skills with the ability to present ideas and results to technical and non-technical audiences, which include audit committees and senior management
• Be innovative and resourceful with strong interpersonal, organisational, presentation and report writing skills, have a naturally inquisitive mind and be able to think “outside the box”

About my client

I am representing one of the global leaders in automation and technology solutions delivering tailored solutions through its comprehensive portfolio, including sensors, controllers, robotics, and healthcare devices

As part of their expansion, they are looking for an APAC Product Marketing Specialist where you would be tasked with developing and executing go-to-market strategies, managing the product lifecycle, and create compelling value propositions that differentiate their solutions in the market

About the role

Reporting to the Product Marketing Director, your role would includes

• Develop and execute the Go-To-Market strategy for the assigned sensor and vision technology portfolio, ensuring alignment with global and regional business objectives.
• Manage the assigned product portfolio, ensuring alignment with the company’s strategic objectives, and monitor product performance throughout its lifecycle.
• Conduct market research and competitor analysis to identify trends, opportunities, and threats, using insights to enhance product offerings and marketing strategies.
• Work closely with global, regional, and local teams, including sales, R&D, and operations, to ensure seamless product delivery and alignment with market demands.
• Provide training and materials for sales teams to effectively communicate product value and drive customer engagement.
• Track and analyze regional performance metrics, identifying opportunities for optimization and growth.

Skills and experience required

• A minimum of 6 years of experience in Product Marketing Management, ideally in a regional role within Asia Pacific.
• In-depth knowledge of sensor and vision technologies, including their applications in industrial automation or related fields.
• Strong understanding of market trends, customer demands, and competitive landscapes in the APAC region.

If you are interested in the position, please click “apply” David Lerh (EA:94C3609/ R1769977).

Responsibilities

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About Our Team

Mission of Global Live Service Architecture team is Build Real-time Interactive Architecture, Safeguard Global LIVE. And our vision is Create Technical Leading Global LIVE Architecture. Join us, you can deal with huge tech challenges, such as strict compliance requirements and complex global datacenter environments, and make LIVE a more stable, better performance, resilience and efficiency platform.

Job Description

1. Establish tech-supported LIVE mechanism, ensure key campaigns

2. Collaborate large online campaigns with various roles globally, improve each stage efficiency

3. Drive new tech innovation, such as the large language model. Support implementation in LIVE business, explore new applications and architectural evolution

Qualifications

1. Preferred experience in technical support for large campaigns, and global collaboration

2. Preferred experience in large language model or search domains, application and architecture

3. Bachelor's degree or higher in a related field, solid understanding of computer science fundamentals, operating systems, and networks

4. Proficient in at least one programming language, familiar with microservices and common software architecture patterns

5. Capable of systematic problem-solving, excellent in abstracting issues, and possessing good communication skills and responsibility

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

We are the messaging team on TikTok. Our team's mission is to facilitate meaningful user connections through TikTok's messaging experience, which is still in its infancy. We achieve our mission by building and shipping tools that help our users more easily connect and share the things they care about.

Responsibilities:

1. Develop large-scale software systems that powers TikTok app.

2. Improve system design and architecture to ensure high stability, performance and reliability of the product.

3. Collaborate with multiple cross-functional teams to deliver high quality work in rapid product development.

Qualifications

1. BS/MS Degree in Computer Science or related major.

2. Experienced in building backend services for large-scale consumer-facing applications.

3. Proficient in at least one of the following languages: Go, Python, Java, C++.

4. Deep understanding of computer architectures, data structures and algorithms.

5. Have good team communication and collaboration skills.

Preferred Qualification

Minimum 5 years relevant work experience from a large-scale internet business

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

We are seeking an experienced and highly motivated Specialist IT & Digital (Tech) Recruitment / Principal Consultant to join our team in Singapore. As a Specialist IT & Digital Consultant, you will be responsible for identifying, advising, and implementing cutting-edge technology solutions for our clients. You will collaborate with cross-functional teams, providing expert guidance to ensure the successful execution of digital initiatives.

Responsibilities:

• Collaborate with clients to understand their IT and Digital staffing needs.
• Build and maintain strong client relationships through effective communication and delivery of top-tier consulting services.
• Identify and attract top-tier IT and Digital professionals through various channels, including job boards, social media, and networking events.
• Conduct thorough interviews and assessments to evaluate candidates' technical skills, cultural fit, and career aspirations.
• Stay informed about industry trends, salary benchmarks, and market demand for IT and Digital roles.
• Manage the end-to-end recruitment process, from sourcing to placement.
• Provide ongoing support and communication to placed candidates to ensure their successful integration into client organizations.

Qualifications:

• Bachelor's degree in Human Resources, Business, or a related field.
• Proven experience 3-5 years in IT and Digital recruitment, preferably within a specialized agency.
• In-depth knowledge of the IT and Digital landscape, including technical roles, skills, and industry trends.
• Strong interpersonal and communication skills, with the ability to build rapport with clients and candidates.
• Familiarity with applicant tracking systems (ATS) and recruitment software.

To Apply

Please send us your CV to [email protected] quoting reference CON/DHL, a comprehensive cover letter describing your relevant experience, and background.

Personal data provided by job applicants will be used strictly in accordance with the employer's personal data policies, a copy of which will be provided.

*Only shortlisted candidates will be notified.

Registration No. R1656042 | EA License No. 11C3510 | Drake International

ByteDance will be prioritizing applicants who have a current right to work in Singapore, and do not require ByteDance's sponsorship of a visa.

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok and Helo as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible.

Together, we inspire creativity and enrich life - a mission we aim towards achieving every day.

To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve.

Join us.

Join the Fast-Growing BytePlus Team

BytePlus is one of the newer Business Units formed to serve global enterprise customers with our leading technology solutions. As part of the BytePlus Team, you help enterprise customers build what's next for their business. Leveraging Bytedance's cutting-edge intelligent technologies, we are devoted to developing innovative products and solutions to shape the future. We empower our clients to focus on what truly matters. Centering on inspiring innovativeness and excellence, we create life-changing solutions that impact lives around the world. You can help us to achieve our mission.

We are looking for Enterprise Sales professionals in CDN or Cloud to join our team to tap into potential client opportunities and growing new business. You will work collaboratively with the sales team and wider business to drive client success, retention, and growth for a designated portfolio of clients. Your responsibilities will include the full customer success lifecycle, including onboarding, support, adoption, advocacy and retention. You will possess a natural energy that drives you to deeply connect with your client base, identifying risks and growth opportunities, and working closely with the sales team and extended team to:

- Drive the customer success outcomes of product adoption, customer satisfaction and overall account health scores.

- Manage the onboarding, training, support and retention for your client portfolio.

- Collaborate with the wider team to define and improve the customer lifecycle process.

- Identify and collaborate with the sales team on cross-sell and upsell opportunities.

- Provide feedback to the business and product team that helps define our product roadmap.

- Manage the customer success platforms to a high standard.

- Assist in driving a company-wide culture of customer success.

Qualifications

Minimum Qualifications

- 5 years of proven experience in Sales and Business Development in Cloud or CDN

- Ability to influence through persuasion, negotiation, and consensus building.

- An understanding of our client base and the challenges they face.

Preferred Qualifications

- Deep understanding of value drivers in recurring revenue business models.

- Analytical and process-oriented mindset

- SaaS or PaaS technology experience

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok and Helo as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible.

Together, we inspire creativity and enrich life - a mission we aim towards achieving every day.

To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve.

Join us.

Join the Fast-Growing BytePlus Team

BytePlus is one of the newer Business Units formed to serve global enterprise customers with our leading technology solutions. As part of the BytePlus Team, you help enterprise customers build what's next for their business. Leveraging Bytedance's cutting-edge intelligent technologies, we are devoted to developing innovative products and solutions to shape the future. We empower our clients to focus on what truly matters. Centering on inspiring innovativeness and excellence, we create life-changing solutions that impact lives around the world. You can help us to achieve our mission.

Responsibilities

We are looking for Enterprise Sales professionals in CDN or Cloud to join our team to tap into potential client opportunities and growing new business. You will work collaboratively with the sales team and wider business to drive client success, retention, and growth for a designated portfolio of clients. Your responsibilities will include the full customer success lifecycle, including onboarding, support, adoption, advocacy and retention. You will possess a natural energy that drives you to deeply connect with your client base, identifying risks and growth opportunities, and working closely with the sales team and extended team to:

- Drive the customer success outcomes of product adoption, customer satisfaction and overall account health scores.

- Manage the onboarding, training, support and retention for your client portfolio.

- Collaborate with the wider team to define and improve the customer lifecycle process.

- Identify and collaborate with the sales team on cross-sell and upsell opportunities.

- Provide feedback to the business and product team that helps define our product roadmap.

- Manage the customer success platforms to a high standard.

- Assist in driving a company-wide culture of customer success.

Qualifications

Minimum Qualifications

- At least 3 years of proven experience in Sales and Business Development in Cloud or CDN

- Ability to influence through persuasion, negotiation, and consensus building.

- An understanding of our client base and the challenges they face.

Preferred Qualifications

- Deep understanding of value drivers in recurring revenue business models.

- Analytical and process-oriented mindset

- SaaS or PaaS technology experience

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok and Helo as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible.

Together, we inspire creativity and enrich life - a mission we aim towards achieving every day.

To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve.

Join us.

Join the Fast-Growing BytePlus Team

BytePlus is one of the newer Business Units formed to serve global enterprise customers with our leading technology solutions. As part of the BytePlus Team, you help enterprise customers build what's next for their business. Leveraging Bytedance's cutting-edge intelligent technologies, we are devoted to developing innovative products and solutions to shape the future. We empower our clients to focus on what truly matters. Centering on inspiring innovativeness and excellence, we create life-changing solutions that impact lives around the world. You can help us to achieve our mission.

We are looking for Enterprise Sales professionals in CDN or Cloud to join our team to tap into potential client opportunities and growing new business. You will work collaboratively with the sales team and wider business to drive client success, retention, and growth for a designated portfolio of clients. Your responsibilities will include the full customer success lifecycle, including onboarding, support, adoption, advocacy and retention. You will possess a natural energy that drives you to deeply connect with your client base, identifying risks and growth opportunities, and working closely with the sales team and extended team to:

- Drive the customer success outcomes of product adoption, customer satisfaction and overall account health scores.

- Manage the onboarding, training, support and retention for your client portfolio.

- Collaborate with the wider team to define and improve the customer lifecycle process.

- Identify and collaborate with the sales team on cross-sell and upsell opportunities.

- Provide feedback to the business and product team that helps define our product roadmap.

- Manage the customer success platforms to a high standard.

- Assist in driving a company-wide culture of customer success.

Qualifications

Minimum Qualifications

- 3 years of proven experience in Sales and Business Development in Cloud or CDN

- Ability to influence through persuasion, negotiation, and consensus building.

- An understanding of our client base and the challenges they face.

Preferred Qualifications

- Deep understanding of value drivers in recurring revenue business models.

- Analytical and process-oriented mindset

- SaaS or PaaS technology experience

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

about the role

• Be the subject matter expert in technology and functional aspects related to regulatory and compliance operations
• Design, implement, and optimize compliance technology solutions, including AML monitoring and sanctions screening.
• Ensure systems align with local and international regulatory requirements, such as MAS guidelines and FATF standards.
• Collaborate with compliance, IT, and business teams to translate requirements into functional technologies.

skills and experience required

• Bachelor’s degree in Computer Science, or equivalent
• Minimum 10 years of experience in a tech delivery role in compliance technology within banking or financial services.
• Strong knowledge of AML, sanctions, and regulatory frameworks, paired with technical expertise in compliance tools.

To apply online please use the apply function, alternatively you may contact Chloe Chen at chloe.chen(@)randstad.com.sg. (EA: 94C3609 /R1768253)

Our client is a cutting-edge technology firm specializing in blockchain solutions within the payments and banking sectors. They are looking for a talented Java Developer with expertise in blockchain technology to contribute to the development and implementation of blockchain solutions within the payments and banking domains. The ideal candidate will have a strong background in Java development, along with a solid understanding of blockchain concepts and protocols.

Responsibilities:

• Design, develop, and implement blockchain-based applications using Java technologies.
• Collaborate with cross-functional teams to define requirements, design architecture, and develop solutions that meet business needs.
• Integrate blockchain solutions with existing systems and applications within the payments and banking domains.
• Conduct thorough testing and debugging of blockchain applications to ensure optimal performance and reliability.
• Stay up-to-date with the latest trends and developments in blockchain technology, particularly within the payments and banking sectors.
• Provide technical guidance and support to team members, as needed.
• Participate in code reviews, documentation, and knowledge-sharing activities.

Qualifications:

• Bachelor's degree in Computer Science, Engineering, or a related field.
• Proven experience as a Java Developer, with at least 3+ years of experience in Java development.
• Interest in blockchain technology, including consensus algorithms, cryptographic techniques, and smart contracts.
• Ideally, experience with blockchain platforms such as Ethereum, Hyperledger, or Corda.
• Knowledge of distributed systems, decentralized networks, and peer-to-peer protocols.
• Familiarity with payments and banking systems, protocols, and regulations is highly desirable.
• Proficiency in software development methodologies, tools, and best practices.
• Excellent problem-solving skills and attention to detail.
• Strong communication and collaboration skills in English, with the ability to work effectively in a team environment.
• Self-motivated and able to work independently with minimal supervision.

With well over a decade of a solid and enviable track record behind us, headquartered in Hong Kong, Pinpoint Asia Infotech Pte Ltd (EA License: 16C8291) is the go-to IT Search Firm for several top Investment Banks and Financial Institutions.

If you are interested in the above position, please send your CV to Charlie Kim @ [email protected] (EA Registration number: R22104834)

· Strong Analytic/Troubleshooting Skills.

· Strong Communication Skills.

· Strong understanding of MS Windows Operating Systems.

· Strong working knowledge of MS Office and basic business application.

· Strong Customer Support Skills.

· Minimum 2 years desk side support services.

· Basic knowledge of networks, telecom, and compute/storage.

· Advanced knowledge of MacOS & iOS environment & administration.

· Advanced understanding of the MacOS imaging & end-point deployment process.

· Basic understanding of policy, user certificates and keychains design, management, and deployment.

· Advanced knowledge of mobile device support

· Provide Install Move Add Change (lMAC), Break-Fix and end user support activities as required.

· Where required, provide support for the Manufacturing “Shop-Floor” handhelds, laptops, and scanner devices.

· Perform data collection/preservation activities as they relate to migrations and/or eDiscovery.

· Provide smart Hands and Feet support for Technology team on demand

· Rack and Stack Support for commissioning/decommissioning infra devices to be provided.

· Provide physical access to vendors on demand for site/Communication rooms – IDF/MDF/MMR and Data Center/Server room.

· Good Knowledge and experience in managing Power Shut Down maintenance activities which includes shutting down network devices and servers in Data Center

· Printer Management/usage monitoring and coordinate with Vendors to ensure print services continuity.

· Co-ordination for cable patching with Vendors or enable on demand.

· Ensure basic Network connectivity (LAN), Wi-Fi access / Video Tandberg / Printer/ Voice are available at site

· Advanced Troubleshooting / Problem Solving capabilities to narrow down root cause of incident reported by end users for IT devices and mobility support/management

· Installing and configuring hardware and software components to ensure usability by end users

· Manage IT Asset lifecycle management for the location/region including, asset collection coordination with vendor, secure storage, labelling, imaging, allocation, recovery, hygiene validation, disposal, and system updates

· Experience in supporting overall manufacturing / lab IT systems and IT devices

· Familiarity with manufacturing, lab or distribution center IT equipment

· Includes but is not limited to scanners, printers (Zebra, etc..), rugged tablets, PCs attached to specialized test equipment, PCs used on the manufacturing line, etc..

· Advanced Troubleshooting / Problem Solving capabilities to narrow down root cause of incident

· Advanced communications skills to work with multiple teams and/or OEMs on high priority issues

· Advanced Microsoft skills (server support, etc.)

· Knowledge / Understanding of GMP and GxP

· Knowledge / Experience on working in a Clean Room environment and/or Manufacturing environment

· Strong focus on quality and attention to detail

Job Qualifications:

· Strong Analytic/Troubleshooting Skills.

· Strong Communication Skills.

· Strong understanding of MS Windows Operating Systems.

· Strong working knowledge of MS Office and basic business application.

· Strong Customer Support Skills.

· Minimum 2 years desk side support services.

· Basic knowledge of networks, telecom, and compute/storage.

· Advanced knowledge of MacOS & iOS environment & administration.

· Advanced understanding of the MacOS imaging & end-point deployment process.

· Basic understanding of policy, user certificates and keychains design, management, and deployment.

· Advanced knowledge of mobile device support

EDUCATION:

· Diploma or degree in IT

· ITIL and/or any other additional certification preferred

EA License No: 11C4879 / Registration ID : R1218583

Apar Technologies Pte Ltd, Singapore

Helpdesk Support

Need to do 12 hours rotating shift.12 hr 8am to 8pm, 8pm to 8am

Work location: Woodlands or Tuas or Airport (each resource has a primary site but need to do backup for the other 2 sites)

Main Responsibilities:

• Support Level 1 Service tasks
• Ensure customer satisfaction in maintenance and support
• Analyse, Troubleshoot, solve assigned tickets by the Team lead.
• Formalize corrective action plans or local workaround within the SLA
• Solve or escalate the analysis to the Level 2 support
• Communicate regularly to keep the customer informed on the progress
• Maintain components of IT infra and backend, including Hardware and Software
• Replacements of Hardware/Endpoint equipment when faulty.
• Perform site administration activities – Regular health checks on endpoints, Regular restart of services, monthly report submission.
• Perform Preventive maintenance of servers and wide range of endpoint devices.
• Backup and Restore – Database backups, logs housekeeping, Image backup of endpoint, workstation, servers etc.,
• Perform OS Patching, Anti-virus update, security patching.
• Assist in Change/Service request deployment and testing.

Skills Experience

• Minimum of 1-2 years of post-education IT work experience required.
• Working knowledge on Windows Desktop Operating Systems thru Windows 10
• Proficient level of computer skills including MS Word, PowerPoint, Excel and Outlook.
• Experience with call tracking / ticket management system, Autotask preferred
• Experience with Managed Services, IT Integration and/or Consulting experience a plus
• Basic Configuration and Administration of PC and Laptops will be a plus.

Interested candidates may apply through the application system or send it to [email protected]. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd
Dinu Dinesh

EA License No: 11C5502

EAP Registration No: R22110286

Primary Purpose

This position provides the desktop support for the first contact point for customers, you will be responsible to provide prompt assistance to customers, addressing a range of IT topics and issues. Besides, you will ensure that software, licenses and operations comply with standards.

Responsibilities

· Ability to guide the team and resolve incident escalated by Desktop Support Engineers in confirming the validity of the problem and seeking and researching for known solutions related to these more complex issues.

· Performed Desktop Support services to users

· This includes receiving, prioritizing, documenting and actively resolving end user help requests and escalating incidents when necessary to maintain customer satisfaction and SLA expectations.

· Perform imaging/re-imaging

· Perform asset inventories

· Perform technical escalation to 3rd party vendor or resolver groups (where appropriate)

· Updates Incident records

· Creates and updates work instructions (where necessary)

· Document standards and procedures (where necessary)

Requirement

· Min. ITE/Diploma graduate with 3 years experience in desktop support

· Min 3 years experience in Microsoft Windows 10 and Microsoft Office 365

· Clear Spoken & Written English.

· possess at least one (1) of the following certifications or their equivalent:

• Microsoft 365 Certified: Modern Desktop Administrator Associate
• Microsoft Certified: Azure Administrator Associate; and
• Microsoft Certified: Azure Security Engineer Associate.

· Previous IT helpdesk and/or call centre support experience, including providing remote support via the telephone or using remote tool will be added advantages

· Demonstrate knowledge in the support of workstations, and related components

· Good verbal and written communication skills

· Good coordination skills

· Ability to prioritize effectively and work with a sense of urgency

· Effectively communicates with teammates and managers