Job Description

• Provide troubleshooting assistance for customer orders, account statuses and relevant problems
• Provide data and guides to help the sales team
• Develop and monitor performance indicators
• Manage sales tracking tools and report on important information
• Keep record of sales trends
• Liaise with account managers to develop specific sales strategies
• Stay up-to-date with new product and feature launches and ensure sales team is on board
• Review pending orders and specific customers requests to ensure excellent customer service and customer experience
• Suggest sales process improvements

Requirements

• Proven work experience is advantage
• Hands on experience with ERP and CRM systems is advantage
• Proficiency with MS Office Suite, particularly MS Excel
• In-depth understanding of sales principles and customer service practices
• Excellent communication skills
• Analytical and multitasking skills
• Teamwork and motivational skills
• No experience required, training will be provided

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START YOUR REWARDING CAREER WITH US NOW!

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Interested Candidates, Please send your Detailed Resume stating Past Employments, Including Reasons of Leaving, Current / Last Drawn and Expected Salary to: [email protected]

WE REGRET TO INFORM THAT ONLY SHORTLISTED CANDIDATES WILL BE NOTIFIED

Manfield Employment Services Pte Ltd (Lic. No: 95C2823)

Posting Personnel: Leroy Lok

EA Personnel Reg No.: R2090115

By sending your job resume to us, it shall be deemed that you have agreed and hereby give your consent to MANFIELD in collecting, using and/ or disclosing your personal data for the purpose of accessing and processing your job application and/ or for future job opportunities within MANFIELD and/ or with the client(s) of MANFIELD. If you wish to withdraw your consent, please notify us. Kindly visit our company website for more information on the Privacy Policy.

Our client, an Elite Trading Firm, is looking for an Application Support / SRE to join their dynamic team for the APAC Region. The role offers an exciting opportunity to work with top-tier technologists in the industry.

Responsibilities:

• Provide technical support to users of our cryptocurrency trading platform.
• Support for in-house trading systems implemented across a diverse production environment spanning multiple platforms (mainly Linux with some Windows).
• Production incidents related to trading systems, arising from either internal sources (proprietary software/systems) or external influences (markets, data feeds, etc.)
• Monitor system performance and identify potential issues or anomalies affecting trading operations.
• Collaborate with internal teams to escalate and resolve complex technical issues in a timely manner.
• Stay updated on industry trends, regulatory developments, and best practices in cryptocurrency trading and exchange operations.
• Contribute to the continuous improvement of the trading platform by providing feedback and suggestions based on user interactions and support requests.
• Participate in testing and quality assurance activities for new features and updates to the trading platform.

Requirements:

• Bachelor's degree in Computer Science, Engineering, or a related field.
• Around 3 - 5 years experience as a support for crypto trading systems or exchanges.
• Scripting skills, i.e. Python, Bash, Unix, SQL etc.
• Strong understanding of cryptocurrency markets, trading strategies, and exchange operations.
• Familiarity with trading platforms, order management systems, and cryptocurrency wallets.
• Excellent communication skills with the ability to articulate complex concepts clearly and concisely.
• Solid analytical and problem-solving abilities with meticulous attention to detail.
• Ability to work effectively under pressure in a fast-paced and dynamic environment.

With well over a decade of a solid and enviable track record behind us, headquartered in Hong Kong, Pinpoint Asia Infotech Pte Ltd (EA License: 22S1136) is the go-to IT Search Firm for several top Investment Banks and Financial Institutions.

If you are interested in the above position, please send your CV to Vince Natteri @ [email protected] (EA Registration number: R22104834)

• Maintaining contacts with airlines, trade, industry and government bodies to keep abreast of information and economy/market developments
• Manage daily shipping co-ordination of shipments by air, sea (export/import/3rd party/local delivery)

Requirements:

• GCE O Level and above
• At least 2 years of working experience as Sales admin

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

We're Bloomberg. From the largest sell-side institutions right through to the two-person hedge fund - we're an integral part of the financial markets workflow in every corner of the world. We provide our users with up to the millisecond market moves and analytics as well as connecting them with their counterparts and the wider community of 350,000 Bloomberg Terminal subscribers.

Our Sales teams are industry renowned for their subject matter expertise and platinum service levels. You'll have industry renowned training, not just when you join us, but continually throughout your career here. Just like we invest in our products, we invest in our people. It gives us the edge.
The Team:

Customer Account Management Support (CAMS) assist Enterprise Sales by managing large client projects and helping to tackle ongoing or complex unresolved issues. By having a detailed understanding of Bloomberg processes and procedures, CAMS can act in an advisory role to identify opportunities to improve internal efficiency and to enhance the client's experience. CAMS is a liaison between the customer, sales, and other internal groups; we follow-up with customer concerns and objections, and navigate them through to resolution. All whilst supporting company initiatives and maintaining excellent customer support.

The department is an exciting next step for somebody who excels at problem solving and project management, has strong communication skills, and who enjoys working directly with internal stakeholders and external clients. A passion for client relationship management and the ability to build a strong internal network within Bloomberg is crucial to be successful in this role.

As a CAMS representative, you will look after your own group of Sales teams and you are encouraged to be independent in this area by looking for ways to grow their business and educate their teams.

We’ll trust you to:

• Serve as a liaison between customers, financial product sales and all Bloomberg operational departments addressing customer requests
• Take ownership of escalated customer issues and bring them to resolution
• Analyze complex issues and formulate next steps and a clear path forward
• Collaborate with and influence internally various stakeholders and subject matter experts across business functions and levels
• Support projects around company initiatives and sales with ad-hoc reporting and requests
• Manage multiple projects at a time, while maintaining sharp attention to detail
• Think out-of-the-box in finding new solutions
• Identify opportunities to improve efficiencies and/or enhance the customer experience

You'll need to have:

• 3+ years of experience working in a Financial Services or Financial Technology company
• Previous support experience in a client facing environment (sales support, customer support, etc..)
• Experience managing multiple sales oriented projects
• Experience working with a wide range of internal teams and departments (i.e. legal, COO, sales, technical support, etc..)
• Strong organizational skills and attention to detail
• Tenacious and creative problem solving skills
• Self-starter with the ability to take a proactive approach in their role
• Strong presentation and communication skills in English
• Demonstrated continuous career growth within an organisation
• Bachelor’s degree or degree-equivalent qualifications

We'd also like to see:

• An interest in developing a career within the financial markets industry
• Demonstrated experience delivering high quality customer support experiences to clients
• Additional Asian language skill, for supporting our teams and clients across the APAC region

If this sounds like you:

Apply if you think we're a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this: https://www.bloomberg.com/professional/.

Why Bloomberg?

We’re individuals with diverse backgrounds, talents, and experiences who take on big challenges and create even bigger impact through our work. We’re interested in what makes you you, and how we can create opportunities for you to channel your unique, personal energy and grow to your fullest potential.

Learn more about our office and benefits:

Singapore | www.bloomberg.com/singapore

Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or maternity/parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law.

Bloomberg provides reasonable adjustment/accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable adjustment/accommodation to apply for a job or to perform your job. Examples of reasonable adjustment/accommodation include but are not limited to making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you would prefer to discuss this confidentially, please email [email protected](Americas), [email protected](Europe, the Middle East and Africa), or [email protected](Asia-Pacific), based on the region you are submitting an application for.

The Financial Solutions Knowledge Group (FSKG) insures the training for all Bloomberg salesforce and user support worldwide. The team strategizes together with senior management in order to design, organize, schedule and execute trainings so that our clients can be served in the best possible way by the most knowledgeable representatives.

Our Team:

We train, mentor, and support new hires and experienced reps in Bloomberg Customer and Technical Support teams.

First impressions can make or break a client's perception of an organization. This is why our Bloomberg Customer Support team is about more than just handling inbound phone calls - it's about building a journey for our clients and connecting them to people who keep their businesses alive.

Bloomberg’s Technical Support team is responsible for deploying and supporting Bloomberg’s variety of products and services. The team requires the best in technical troubleshooting and project management.

What’s The Role:

Our team is looking for a hardworking and technically motivated Customer Support Training Specialist to join the team at the Singapore office. As part of the Training team, you'll be responsible for all matters related to developing/maintaining skills and knowledge vital to the success of our Customer Support employees. From the day they join Bloomberg you will help them build technical knowledge to help foster their careers across our firm. Your involvement starts from the design and development of the relevant materials, which will be suitable for either instructor-led, e-learning, or self-directed learning activities. You will consistently link the training to business performance and ensure that your solutions are effective, scalable globally and aligned with our department priorities. In addition, you will play a crucial role in shaping the development and roll-out of new initiatives and enhancements from their early stages through to implementation. You are a self-starter who is comfortable working independently, whilst collaborating closely with a team.

We'll Trust You To:

• Train, mentor, and lead new hires across the entire Customer Support Department
• Plan, design and implement effective advanced trainings and workshops deliberately tailored to our department’s needs, incorporating industry and market trends
• Deliver classroom, blended, and virtual programs
• Use training related software packages
• Conduct regular needs analysis to establish knowledge gaps and future training needs
• Collect training feedback and measure training success and business impact
• Spearhead incorporation of new workflows and tasks and contribute expertise on department processes and workflows, whilst constantly looking for improvement opportunities
• Establish strong global relationships and work collaboratively with the FSKG team to create standard methodologies and build meaningful trainings
• Be an epic colleague - communicate and work closely with stakeholders such as Business Leaders, SMEs, Strategy and Analytics Team and Engineering on a cross-regional basis
• Be flexible to department needs, able to adapt to changing priorities and conditions and be detail oriented for projects or research as required

You'll Need to Have:

• Demonstrated experience of Bloomberg's Terminal software or Bloomberg Professional Solutions
• At least 1 year of experience in a customer support role covering financial institutional clients
• Demonstrated experience in project management
• A dynamic approach and real passion for delivery of training with a relentless desire for continued learning
• Strong customer focus and technical aptitude with an outstanding level of customer service
• Strong presentation and communication skills (both verbally and in writing)
• Attention to detail with excellent prioritization and time management skills
• A talent for managing without authority, influencing up and networking
• Ability to learn new technologies and workflows quickly and adapt to ever changing work demands with a desire to expand your technological expertise

We'd Love to See:

• Experience in training facilitation (in-person and virtual), design and training related qualifications
• Experience motivating others and a track record of leading by example
• Your innovation in enhancing training materials and facilitation and a constant drive for process and workflow improvement
• Strong Microsoft Office skills
• Proficiency in a content authoring tool, preferably Articulate 360
• Demonstrated continuous career growth within an organisation
• Fluency in both written and spoken English
• Bachelor’s degree or degree-equivalent qualifications

If this sounds like you:

Apply if you think we're a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this: https://www.bloomberg.com/professional

Why Bloomberg?

We’re individuals with diverse backgrounds, talents, and experiences who take on big challenges and create even bigger impact through our work. We’re interested in what makes you you, and how we can create opportunities for you to channel your unique, personal energy and grow to your fullest potential.

Learn more about our office and benefits:

Singapore | www.bloomberg.com/singapore

Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or maternity/parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law.

Bloomberg provides reasonable adjustment/accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable adjustment/accommodation to apply for a job or to perform your job. Examples of reasonable adjustment/accommodation include but are not limited to making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you would prefer to discuss this confidentially, please email [email protected](Americas), [email protected] (Europe, the Middle East and Africa), or [email protected] (Asia-Pacific), based on the region you are submitting an application for.

Menrva Group is looking for an experienced consultant to join its growing team of consultants. As a Senior Consultant, you must have strong technical expertise and excellent business acumen. Working alongside business development team, you will be assisting with the growth of business strategies and the successful delivery of technical projects.

Main objectives of the role:

· Manage customer relationships by designing, developing and delivering appropriate solutions.

· Drive opportunities through internal sales teams and through direct customer business development activities.

· Drive technical proposals by understanding and articulating customer problems and deliver solutions through strong solution design skills.

· Take ownership of the technical delivery of the project and guide delivery team to successfully develop and deploy proposed solution to customers.

· Assist the sales team to shape and influence client initiatives by developing consulting project/programs with clients.

· Stay abreast of latest technology/ financial market trends to provide expert recommendations.

· Scope, design, validate, refine and present solutions to include advanced product/business/technology concepts and future direction.

· Develop proposals and financial estimates for client consulting projects.

Core skills:

· Degree holder

· Strong business acumen with 6+ years of experience in relevant technologies.

· Proven exposure to various methodologies, best practices and technologies – agile, waterfall etc. and traditional estimation scoping and pricing.

· Ability to define and understand customer problems and present solutions to clients.

· Strong technology strategy and operating model design knowledge.

· Experience in design and implementation of transformation projects.

· Excellent communication, interpersonal and collaboration skills, with an ability to build relationships within business.

· A result orientated and commercially customer focused mindset, capable of working in fast-paced environments.

Interested?

This is a fantastic opportunity to join a global firm that takes prides in its diverse, friendly and flexible working environment and has a global client base. Please register your interest by applying to this exciting career move and get in touch with Steve at [email protected] to discuss further.

Meta is looking for a Network Deployment Engineer responsible for the deployment and support of one of the world largest and most complex networks. As a member of this team, you will have a unique opportunity to be involved in projects related to deployment & scaling of the data center and edge network of Meta.

RESPONSIBILITIES

• Deploy, configure, and support a large-scale production, corporate network and server infrastructure in data centers, Point of Presence (POP) and ILA sites in the APAC region.
• Create and/or review basic deployment packages including Engineering Design Packages (EDP), Scope of Works (SoW), Installation standards and Method of Procedures (MoP).
• Proactively contribute to documentation, automation and processes improvement.
• Create and maintain cage layout and network and server rack face elevations, floor plans, wiring diagrams, and detailed port maps for new deployments and documentation for POP and ILA sites.
• Working with vendors for installation and commissioning of optical hardware platforms.
• Manage equipment power/space requirements and consumption for multiple POP and ILA sites. Work with Colocation Vendors, local Engineering, Facilities Operations, to meet these requirements.
• Manage the use of telecom test sets and tools in order to find caused network issues quickly and isolate clearly within or over our network to resolve issues during pre-post deployment works.
• 10% to 30% of travel required.

MINIMUM QUALIFICATIONS

• 8+ years of related work experience in deployment of optical and electrical transport networks including DWDM equipment, optical testing and optical measurement principles.
• Hands-on experience with optical communication equipment including optical amplifiers, coherent transponders and other WDM components.
• Experience with the optical network design, installation and maintenance.
• Experience of building transport networks over multiple connected locations such as using supplied bandwidth circuits and dark fibers.
• Experience of telecom test sets and understanding of common testing methodology.
• Experience with field-based work in Data Centers, Colocation Facilities, or Central Office environments.
• Working knowledge of physical infrastructure design including structured cabling and fiber-optic cabling.
• Familiar with different types of fiber, connector, and pluggable transceiver.
• Proven ability to work in fast-paced global team environments and solve complex problems with limited supervision.

PREFERRED QUALIFICATIONS

• 4+ years of operational or deployment knowledge and experience of submarine cable systems infrastructure, and have a good understanding of APAC regional submarine cable ecosystems.
• Working knowledge of data center power and cooling infrastructure and critical facility operational best practices.
• Experience of managing transport networks using network management system tools for monitoring and trouble shootings of own networks.

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Recruiting Info

Key Responsibilities:

• Book FX trades into wealth management and global market systems
• Notify Front Office and Operations of new FX trades booked
• Manage life cycle events for FX Accumulators/Structures: generate fixing notifications, notify Front Office of fixing outcomes, book fixing outcome to systems (Kondor+, Marginman)
• Generate and upload Money Market rates to systems (BVE, Cortex FX)
• Generate and export Fixed Income Pricing to Access Database for FO recommendation
• Ensure all FX trades are booked, FO notified of FX products knocked out, update team checklist

To succeed in this FX Trade Support Analyst role, you will need to have the ability to work as a team player and knowledge of FX markets and products (especially Options and Accumulators).

Key Requirements:

• Experience with Kondor+, Marginman, Soho Front Office, MS Access, VBA)
• Familiarity with product workflow including market settlement
• Strong communication skills
• Problem-solving skills

This is a leading global top tier financial institution, and it is progressively expanding and growing its business on a global scale. This organisation offers employees the opportunity to enhance their experience across the business function and across multiple business lines. This organisation offers exceptional job opportunities for growth and career development with the right ethos and practices which makes it a great place to work.

If you are driven, determined and want to take the next step in your career, this is the role for you. Great career progression opportunities await the right person in this exciting FX Trade Support Analyst job.

Apply today or contact me to learn more.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

Technical Support Engineer

Working time: Mon-Fri / 8.30am to 6pm

Work address: Ubi

Salary range: $2500 - $3000 (depending on qualification and work experience) + Commission

Responsibilities :

• Handling technical support cases on-site or through phone, Whatsapp and email
• Responsible for carrying out on-site installation and commissioning, troubleshooting, repair and maintenance.
• Escalation and liaising with Vendors on reported technical related cases.
• Conduct training or demonstrations to clients or users.
• Internal product repair and training

Qualification :

• Min Diploma in Electrical/Electronic Engineering or IT related.

• 2 years relevant experience

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Responsibilities:

• Assist clients by effectively answering their questions, creating quotes, tender paperwork, and invoices, and communicating with vendors to get parts for *on the job* needs.
• Gathering and keeping track of business data from multiple sources, assembling reports and presentations as needed; creating, organising, and updating client files; and helping with the gathering and evaluation of business data.
• Gathers and compiles contract documentation for signature; examines the documentation; resolves disagreements in contract variations as needed.
• Works with pertinent departments to track project milestones and coordinates the timely delivery of job completion certificates for billing.
• Manages billing and invoicing in accordance with the agreed-upon terms of payment; communicates with members of the estimation team regarding project costs; monitors payment collection; and communicates with customers and legal regarding complex payment terms. Reports to management any concerns that could materially impact project delivery and cost.
• Gathers and maintains consumer input by monitoring and charting the percentage of completed customer feedback forms that are returned by consumers in order to make improvements.
• Any more ad hoc tasks.

Requirements:

• A diploma in business or a similar discipline.
• Three years or more of professional experience, ideally in a marine-related field.
• Experienced in negotiating with suppliers and subcontractors for intricate and specialised repair jobs.
• Strong computer, interpersonal, and organisational abilities.
• Capacity to multitask and function under duress.
• Thorough and at ease handling a lot of administrative work.

• Act as the main point of contact and intermediary between the CEO and both internal and external stakeholders.
• Handle the CEO's calendar, arrange appointments, and facilitate meetings, including the compilation of meeting documents and presentations from relevant parties.
• Assist in the submission of commercial tenders and project bids.
• Aid in market research by creating and maintaining a market database, gathering, structuring, and analyzing business data.

Requirements:

• Diploma and above.
• At least 3 years of experience in secretarial duties.
• Proficient in business writing to craft reports and presentation slides for Senior Management and the Board.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

About AETOS

AETOS Capital Group Pty Ltd is a renowned Australian broker specializing in financial products trading services, provide retail and corporate clients with diversified financial derivative products including Margin Forex Contracts and CFD in Precious Metals, Indices, Commodities, Shares and Cryptocurrencies.

AETOS Support Services Pte Ltd is a wholly owned operational office within the AETOS Capital Group Pty Ltd. AETOS Support Services team consists of the departments of IT, Dealing, Operation and Finance in Singapore office.

Job Descriptions:

• Responsible for implementing and administering all aspects of compliance program
• Handles all administrative matters there to, under the supervision of a Senior Compliance Officer
• Ensuring the company complies with local and all internal policies and controls are adequate and adhere to the requirements set by local related regulatory.
• Coordinating staff training and competence to ensure obligations are met including drafting and issuing supplementary training materials.
• Implementing necessary administrative measures to all the compliance and back office procedures involved in new client onboarding, account opening, fund deposit and withdraw.
• Investigating client disputes and handling clients' complaints or inquires through phone call, email and live chat.
• Conducting internal audits and checking internet system logs. Reviewing marketing and promotional materials.
• Preparing various compliance reports including compliance meeting minutes, breach report, incident report and maintaining compliance registers.
• Constantly reviewing of company's compliance programs and developing ongoing awareness on new regulatory obligations
• Ad-hoc tasks assigned by Director of AETOS Capital Group

Job Requirements:

• Degree qualification required, preferably in Finance or Law
• Capability of working under pressure and meeting deadlines
• Experience within an OTC derivatives issuer environment an advantage
• Minimal experience is acceptable

Note:

• 5 days work week (Monday to Friday)
• All nationality and fresh graduate are welcome

This is a permanent employment, we are offer a competitive remuneration package to the right candidates. Please post your interest by sending your cover letter and CV (in PDF or MS-Word format) to [email protected] including your Availability, Current Salary and Expected Salary

• Perform pre- and post-sales technical support to customers.
• Provide support to the sales staff in technical presentations.
• Evaluate and establish a vision system performance specification.

Requirements:

• Diploma in any Engineering field
• At least 2 years of experience in field servicing and semiconductor industry.
• Able to troubleshoot electronics hardware system, PC hardware, OS and networking.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Sale Support Admin / Sales Coordinator @ Raffles Place (General Insurance Agency)

Salary: $2400-$2800

5 Days Week

Mon-Fri: 9.30am-6.30pm

- Healthy work culture

Job Responsibility:

• Without Experience may apply, Training Provided

• Provide administrative support to the sales team by managing paperwork, filing, and documentation.

• Coordinating and supporting the sales team.

• Assist the sales team in preparing and processing insurance policies, quotes, and applications.

• Collaborating with other Insurer departments, such as underwriting, claims, and marketing, to ensure a seamless and effective customer experience.

• Perform basic office management tasks such as replenishment of stationaries, printers etc.

• Any other adhoc administrative duties and responsibilities as assigned by supervisor

Job Description & Requirements

Keyrus is an international consulting firm, specializing in the integration of data intelligence and Digital solutions. With over 3000 employees spread across 26 countries, Keyrus continues to deliver on such projects to a wide range of clients from various industries including but not limited to Banking/Finance, Healthcare/pharmaceuticals, FMCG, Oil & Gas, and more.

As part of Keyrus’ solution delivery, we are also in a position to recruit and place technical consultants to complement on existing client projects with their expertise. As such, we seek innovative and agile people to support ambitious and forthcoming technological challenges.

The team in Singapore is currently looking for a Senior Ecommerce Operations Manager to support APAC Markets on the online platform as well as providing technical input on regional and local ecommerce projects for the Group.

You will be the go to person in the region for any support request that comes from an APAC country and you will be answering these requests in a timely and efficient manner. Indeed, this role is key to ensure the stability of the ecommerce platform and support the ambitious growth of our client's online sales platforms.

Moreover, You will also be part of the Global Digital Technical team where you will need to collaborate with Global on knowledge sharing/ Issue resolutions/ Escalation. You have to foster collaboration with various ecommerce team members across countries with different expertise. Collaboration work and Team player are really the keys here to be succeed in this position.

Role and Area of Responsibilities :

1. Support APAC Markets on eCommerce Platform Issue/Operation:

a. Provide first level support to APAC markets for the ecommerce system. Coordinate and collaborate with internal and external resources via ticketing system. Provide outstanding, rapid-response email and phone based technical support.

b. Assist the market on issues, and take the lead if certain critical action is required on the websites configurations across APAC or globally for some cases.

c. Escalate unresolved issues if required, while maintaining ownership of issues through resolution.

d. Provide frequent follow ups and status updates to the issue requestor to make sure communication stays fluid.

e. Maintenance and Management of internal support tools, systems, and related roadmaps.

f. Training of our platforms to markets to ensure market is up to speed regarding the latest features that come from global/regional.

g. Be close to markets and business teams by providing frequent communication updates to each markets, to ensure there is no gap in the major issues/technical challenges faced.

h. Perform site audits in a dedicated time to ensure synergy across APAC websites.

2. Contribute to APAC Digital Projects:

a. Working closely with the Digital Project Manager for project reporting, technical feasibility and documentation on the various topics, which might not just be on the website/ecommerce.

b. Lead particular project/topic end to end, from Scoping, Go Live to Support. Provide updates and coordination to management team, external consultant and business team.

c. Monitor, maintain and improve site performance for customers visiting the ecommerce sites across the globe.

d. Assist in testing updates to existing web applications and perform user acceptance testing for new integrations.

e. Lead and assist in the activation of any of the new evolutions features to countries from technical perspective.

f. Define and create use cases and value proposition through market research and create metrics for data-driven and value-driven business decisions.

3. Be the Go-to-person for eComm – CRM cross channels Projects in the region:

a. Gain a full domain knowledge on our ecommerce and CRM cross projects.

b. Be the subject matter expert in terms of system interfaces, data flow between the systems, ensuring there is some synergy on information collection.

c. Contribute on cross projects between CRM-ECOMM; ensuring the requirements are aligned with the regional/global strategy on the system flow as well as involved in test and go live activities.

d. Work closely with Regional & Global CRM team, to represent ecommerce team on the technical flows across systems.

Requirements:

• Business Degree, with focus on IT/Computer Science/Software engineer/eCommerce
• 4-6 years of experience in ecommerce projects lifecycle as well as operational support in Ecommerce/Content Management System.
• Experience with Project Management lifecycle especially in ecommerce project. Experience in web sites launches thru full project life cycle, working with the business to identify requirements, design, develop, QA and launch end product.
• Experience with writing business requirement document as well as comfortable with Technical document reviews.
• Understanding of the ecommerce solution architecture in general including data exchanges between systems, for example: System flow between Ecommerce engines, OMS, payment gateway.
• Demonstrate strong technical acumen for troubleshooting and problem solving.
• Ability to work self-sufficiently and drive brand success
• Experience working and coordinating directly with the Ecommerce business

Technical skills:

• Demandware/Salesforce Commerce Cloud (preferred) or any other eCommerce platform.
• PMO and Operation/Support experience is a plus.
• Previously used project/task management software system, Agile methodology tools (Confluence/JIRA/Wiki) is a plus.
• Knowledge of HTML, CSS, JavaScript.
• Knowledge of Systems integration – WebService {REST, SOAP), Batch, EDI, sFTP is a plus
• Analytics - Google Analytics, Tag Management Systems.
• Exposure to eCommerce/CRM integration and affiliate marketing tools like Linkshare, product recommendation tools, online videos.
• Social integration technologies around Facebook connect and social sharing.
• Exposure to mobile, Omni –channel technology tools and principles around responsive design, hybrid applications, mobile applications.
• Cross-Browser testing / functionality
• Microsoft Office applications -- Office Suite (Project, PowerPoint, Excel, Word), Visio and Project

Languages:

Fluent in English (Chinese, Japanese or French = a plus )

Menrva Group is building its Consulting team to provide services to its APAC client base.

We are looking for people who are eager to develop solutions that matter. Project types may include financial analyses, analysing programs and developing recommendations for improvement and business process design. The Consultant will engage with our Financial Services and Technology clients in developing their business, IT, digital and innovation agenda, and supporting them on their transformation journey.

Main objectives of the role:

• Provide support to client projects.
• Prepare and present agendas and written status reports for clients.
• Complete analysis on large data sets.
• Support implementation of major project phases or tasks.
• Assist with preparation of written reports, deliverables, and other materials for clients.
• Participate in data gathering activities including conducting research, interviews and focus groups, joining client meetings, note taking/data entry, and analysing data/information.
• Other project support responsibilities as necessary.

Core Skills:

• Bachelor’s Degree or equivalent experience required.
• 2-5 years of relevant consulting experience in financial services or technology industries.
• Strong organisational, interpersonal, analytical, research, presentation, time management skills.
• A detail-oriented problem-solving approach to business and technical issues.
• An entrepreneurial personality with the flexibility and willingness to embrace change.
• A critical thinker with intellectual curiosity and ability to anticipate future project needs.
• Demonstrated passion for life-long learning and staying well-informed about current industry issues.
• A commitment to deliver exceptional client service.
• Strong communications and stakeholder management skills.
• Ability to work autonomously as well as being part of a team that is globally distributed.
• Excellent Microsoft applications skills, in particular PowerPoint and Excel.

Interested?

This is a fantastic opportunity to join a global firm that has an impressive client base and takes prides in its diverse, friendly and flexible working environment. Please get in touch with Steve at steve.menrvaconsulting.com to discuss this exciting career move.

Purpose of Position

The purpose of this role is to work with business users to define requirements for banking applications, develop and implement solutions and to be responsible for resolving day-to-day system issues.

Key Responsibilities

• Work with a whole spectrum of business users, Bankers, Traders, Finance, Risk, Capital Market, and Operation to understand their needs and processes to produce clear requirement specifications.
• Work on the whole solution lifecycle from Coding/Development of solution, unit testing, support user in UAT, validate results, and implementation in production.
• Co-ordinate with Head Office and/or vendors on projects and issues where needed.
• Provide day-to-day application support to users.
• System enhancement, code changes, and ensure these are managed and implemented timely and smoothly.

Requirements

• Must have a degree in Computer Science or equivalent, from a good university.
• Must be effectively bilingual in English and Chinese, with strong ability to converse, read, and write in Chinese as most documents and correspondence with Head Office are in Chinese.
• Must have worked in a Bank, or worked in a vendor and deployed full-time to a Bank.
• Must have good coding experience.
• A highly positive attitude, self-driven, and thrive in high pressure with strict deadline.
• Organized, meticulous, independent worker but also able to work in a team.

Strong technical knowledge and/or hands-on experience on the following areas will be an advantage but not essential:

• .Net Development, familiarity with the ASP.NET, SharePoint development.
• Python Development, expertise in at least one popular Python framework (like Django)
• Microsoft BI solutions, such as VBA, Power BI, SQL Server
• Familiarity with Data ETL, SQL, Hive and data presentation
• Knowledge of banking domain and instruments/products will be an advantage but not essential.
• Experience in data warehouse project is a plus.
  

Desired Skills and Experience

• ASPNet, UAT, Design Patterns, Unit Testing, ETL, VBA, SQL, SharePoint, Application Support, SQL Server, Python, C#, API, Power BI, Django

Would love to get in touch with you for a confidential discussion if:

• This sounds like something you'd like to explore
• Know a friend who is looking out for a career move

Do note that these roles are only open to candidates currently residing in Singapore. Please reach out to me at [email protected] with your latest CV for a confidential discussion.

Have A Great Week!

Registration ID No. R1984348

EA License number: 07C3924

Company Registration No. 200609504D

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us:

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

Global E-Commerce is a content e-commerce business with international short video product as the carrier. It is committed to becoming the first choice for users to discover and purchase good products with affordable prices. Global E-Commerce business team hopes to provide users with more tailored, agile and efficient consumption experience, enabling merchants to receive steady and reliable platform services in different scenarios such as live e-commerce, short video content e-commerce, so as to make more affordable and high-quality products sell easily and a better life within reach.

The mission of the CRM Operation Platform is to create a rich and high-quality e-commerce platform ecosystem through productised platform capabilities. It builds a reliable, flexible, and intelligent CRM operation platform for account managers of various countries and industries, providing large-scale operation, one-stop operation solutions, and intelligent tools, thereby improving the efficiency of e-commerce operations, and is also responsible for the business goals of customer growth.

Responsibilities:

- Based on business scenarios and product requirements, reasonably design solutions using the functions and open capabilities of the CRM platform.

- Integrate CRM upstream and downstream systems, identify integration and architecture pain points, and design the best solution based on business and system best practices.

- Monitor and analyse product data, establish and observe indicators such as coverage, usage rate, ease of use, and satisfaction of each module, discover, analyse, and improve product usage pain points, and promote the continuous improvement of CRM platform functions and enhance user experience.

- Collaborate with production research and cooperation departments to conduct in-depth exploration of business departments in business analysis and diagnosis scenarios, carry out thematic analysis, provide decision-making and business support for product iteration, and explore optimisation factors to continuously improve the "intelligence" of CRM products.

- Based on project requirements, propose technical solutions and ensure the successful implementation of solutions; in the project implementation, be able to formulate a project schedule according to the implementation documents and execute it; maintain communication with partners, internal and external customers.

- Oversee the acquisition and development of software systems in organisational units.

- Monitor the results and quality of the different software solutions and projects implemented in the organisation.

- Oversee the development of Proof-of-Concept/ solutions and provide technical expertise on the development of software and platform features, ensuring that appropriate security and risk factors are considered.

Qualifications

- Bachelor's or higher degree in Computer Science, Information Technology, Programming & System Analysis, Science (Computer Studies) or related discipline.

- Candidate should have at least 5 years of experience in at least one mainstream programming language, framework and related ecosystem for server-side (such as C/C++/PHP/Java/Golang, etc.).

- Excellent business understanding ability, able to reasonably abstract and split business logic, form and implement solutions.

- Possess good communication, collaboration, problem-solving and analytical skills, able to communicate and collaborate across multiple departments and teams to solve complex problems.

- Sensitive to data, possess good logical thinking and data analysis skills, and be good at using data analysis to improve business.

- Experience with Salesforce/hubspot/Klaviyo is preferred; experience with sales enablement/internal efficiency products is preferred.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

The Infrastructure Engineer will be responsible for day-to-day Support L1 function – Monitoring the alerts and escalate. Follow the SOP and support the L1 function.

Job Description

• Work with infra and app teams on requirement gathering to implementation.
• Review and analyze infrastructure architecture and identify the gaps.
• Perform RHEL OS patching and other administration tasks for cloud projects.
• Guide app team to troubleshoot infra related issues.
• Be the SME for Linux / Unix OR windows administration and automation.
• Drive infra project life cycle – Server provisioning to Cutover.
• Prepares technical project plans for new initiatives in BAU.

Key Responsibilities:

• Provide technical support and troubleshooting on network, system, hardware and software
• Perform system administration and user account management
• Perform installation and maintenance of the IT infrastructure (hardware and software)
• Ensure data is handled, transferred or processed according to legal, security and company guidelines
• Identify opportunities for improvement and contribute to ongoing improvement processes
• Develop new manuals and ways to improve current documentation

To succeed in the role, you need to have at least three years of experience in IT Support, with experience in VVIP support as well.

Key Requirements:

• Diploma or degree in information technology, computer science or an IT-related field
• Three years of experience in system/network/computer support on Windows and Windows Servers and backup solutions
• Experienced with hardware troubleshooting and resolving PC/Mac system/network issues
• Experience with VVIP Support will be advantageous
• Experience with Active Directory, GPOs, DNS, DHCP and IIS
• Experienced in engaging cross-functional business, IT stakeholders and vendors
• Excellent written and verbal communication to convey technical ideas to both technical and non-technical audiences and contribute within a team environment

This is an excellent opportunity to advance your career with a renowned automotive company. The company is one of the top leaders in the industry with a rich history.

If you are driven, determined and want to take the next step in your career, this is the role for you. Great career progression opportunities await the right person in this exciting IT Support job.

Apply now to learn more.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1986634 Alphonsus Sim Zheng Wei

• Maintaining contacts with airlines, trade, industry and government bodies to keep abreast of information and economy/market developments
• Manage daily shipping co-ordination of shipments by air, sea (export/import/3rd party/local delivery)

Requirements:

• GCE O Level and above
• At least 2 years of working experience as Sales admin

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Rquirements

• Be responsible for quarterly and annual sales targets in the designated region, work with Solution Architects, Marketing, xDR Teams, Partners/Resellers within the region to improve the velocity of business and to build solutions that serve the best interests of our customers at MongoDB.
• Develop new business by driving sales in their existing accounts as well as new Accounts
• Developing and executing account plans to achieve targets: Cold calling, prospecting, qualification, account mapping, and presentations Effectively utilize sales tools for pipeline development, tracking opportunity progress (Forecasting), developing monthly,quarterly level forecasts
• Responsible for all aspects of the selling process - Identity, Qualify, Sell, Close, and Coordinate for all volume business in a designated territory
• Generate leads by using networking and other sales tools.
• Resolve Availability needs and Objectives Gain agreement of proposed solution / Services, tying back to customer business drivers.

To be sucessful you should have

• 3+ years of sales closing experience in selling software/technology solutions with around 5- 8
• years of total experience.
• A strong network of relationships with key decision-makers in small/medium & large-sized companies in the respective territory
• Experience with Lead generation and sales closure
• Strong exposure to handling the assigned Market Track record of maintaining relationships with accounts
• Busniess - level proficiency in Bahasa, Vietnamese or Thai is essential for this role as you will partner heavly with our clients in Indonesia , Vietnam and Thailand. Candidte must be able to present execute complex sales presentations in Bahasa , Vietnamese and Thai.

• Salary Range: $ 2500 - $ 2800
• Working time: Monday to Friday, 8am - 5pm // 9am - 6pm
• Working location: Ang Mo Kio

Responsibilities:

• Analyze sales data and calculate monthly commissions for staffs, ensuring accurate and prompt payment
• Develop and maintain spreadsheets, databases, and POS software to support business operations
• Organize and maintain filing systems to ensure easy access and retrieval of important documents
• Provide administrative and operational assistance to the team
• Other duties as assigned by immediate superior

Requirements:

• Proficiency in MS excel
• Minimum 1 year of experience in the related fields

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

• Perform pre- and post-sales technical support to customers.
• Provide support to the sales staff in technical presentations.
• Evaluate and establish a vision system performance specification.

Requirements:

• Diploma in any Engineering field
• At least 2 years of experience in field servicing and semiconductor industry.
• Able to troubleshoot electronics hardware system, PC hardware, OS and networking.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Nextwave Partners , Who we are:

Founded in early 2016 , with successful acquisition by Atlas Professionals in 2022, we have quickly established NextWave Partners as a Recruitment Partner of choice across Energy Transition, ESG (Sustainable Business, Impact Investment,Finance & Infrastructure and Climate-Tech) & Technology sectors.

In the near future, we have the vision to give our clients a range of services to choose from that help empower their staff, businesses and a sustainable future. We are committed to supporting industries battling climate change towards a net-zero future and a circular economy.

We do this through developing and empowering the very best recruiters and consultants in the industry to become market leaders in their specialist areas.

The Role – Business Support Executive

We are looking for a Business Support Executive to support the Head of ESG & Climate Tech Recruitment, APAC (Vinny Chan, LI profile: https://www.linkedin.com/in/vinny-chan-data27/) in recruitment and business operations support in the journey of setting high standards as we progress through rapid expansion in the APAC markets, with current presence in but not limited to Singapore, Japan, South Korea, Taiwan, Vietnam and Australia.

In this business enablement role, you get to work hand in hand with the leaders and the team to ensure that the business constantly drives forward with the speed and scale for exponential growth.

The main responsibility is to support recruitment resourcing and research efforts, to continuously help the brand to build up the network, generate leads and meaningful insights. You will be exposed to multiple functions within the business supporting the team in driving sales, training, management, strategy, marketing, talent attraction, digital strategy and business ops.

Responsibilities

There are three main components to this exciting and multifaceted role as follows.

1. KEY Priority - Recruitment Support

• Conduct market research in a timely and effective manner
• Support resourcing needs, i.e market mapping, creating long lists, search for candidates across all available paid & free channels (Linkedin, Monster, Indeed, Internal database)
• Conduct prescreening and career profiling for shortlisted candidates to build up the network in ahead of the curve industries
• Be the advocate to drive best NWP and Tech practices such as postings of job adverts weekly, effective day plans and usage of desk management tool

2. Administration & Operations

• Responsible for managing the schedules and communications to ensure that business decisions are made with urgency and precision
• Coordinate information given from the finance and accounting team on financial performance and work with our executive to push through to sales performance communications and activity
• Help with gathering, distributing and creating documents alongside our executive, through Microsoft tools namely Excel, Word and PowerPoint.
• Work on any arrangements for meetings or travel plans if required.
• Strong interest in understanding business decision making, with ability to be forward thinking and help connect the dots so nothing gets missed.

3. Conduct Research to drive inside sales activities and leads generation

• Collaborate with the leader to facilitate inside sales initiatives and lead generation efforts.
• Conduct research to identify opportunities for new client meetings and support business development objectives.
• Utilize various tools and resources to actively build a comprehensive market map and long list for Sustainability Tech Companies.
• Implement strategies discussed to add new companies weekly, contributing to the growth of our business development portfolio.
• Establish success metrics to evaluate the effectiveness of inside sales activities and lead generation efforts.
• Leverage available tools and resources efficiently to conduct thorough research for leads in alignment with business goals.

What is in it for you !

• A chance to have exposure to dabble across recruitment desk , to learn the ins & outs of sales, training, management, data driven analysis, strategy, marketing, talent attraction, digital strategy and business ops
• We’re invested in your development, beyond your daily learnings, you also get exposure to
  • Soft skills - Psychometric tools to learn about your personal strengths and of others in the wider team / business !
  • Technical skills - working with a wide suite of data analytics and research platforms and automation tools. Constantly review better, faster and smart adoption for the team!
  • Continuous improvement & Personal Development Plan
    • opportunity to progress into recruitment consultant route or to move into business enablement specialist roles to join L&D / Finance / Contract Ops / People team !

Who should apply for this

• Passion to work for purpose driven companies, interest to learn about Sustainability & Technology industries
• Digital Native / Savvy - able to use Microsoft tools, Excel, Word and PowerPoint effectively
• High attention to details and high theoretical values
• Committed and responsible to meet timelines in a fast paced environment
• Can work on multiple projects at once and prioritize their tasks accordingly
• Strong will to learn and constantly challenge themselves, with a hunger to see a business grow and scale, through working closely with an executive.
• Constantly striving to be better, by helping to improve standards and processes.
• A great team player with a great “work hard play hard” mentality. Someone who gets along with a diverse group of individuals across the business
• Open for internship and apprenticeship with mininum six months commitment

Diversity is a core value at NextWave Partners, and we are proud to be an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age.

We are passionate about building and sustaining an inclusive and equitable working and learning environments for all employees. We believe every member on our team enriches our diversity by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and to discover, design and deliver solution

Application

Only open to Singaporeans and PR. If you are interested in this position, please apply directly on the platform with your latest CV. We will review your application and revert back promptly.

Our commitment

Diversity is a core value at NextWave Partners, and we are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age.We are passionate about building and sustaining inclusive and equitable working and learning environments for all employees. We believe every member on our team enriches our diversity by exposing us to a broad range of ways to understand and engage with the world, identify challenges, discover, design and deliver solutions.

NextWave Partners Ltd. (EA License No: 16S8303 - UEN: 201602833E)

EA Registration No: R1440239