This is a 12-months contract as a Technical Support Engineer.

Job Description:

• Provide technical support and handling urgent escalation from external or internal customers or users in production environment with high-volume of transaction traffic;
• Strong collaboration, communication and interaction with all stakeholders including customers, product manager, developer and management team;
• Analyse service ticket data, identify incident root cause, draft Root Cause Analysis (RCA) report and follow possible maintenance for system-level improvement;
• Work closely with product and developer teams in global offices, participate and follow up in iteration, release and roadmap planning timely;
• Very flexible with capability to prioritize multiple incidents and deadlines to facilitate well in a fast-paced, rapidly evolving organization;
• High responsibility in continuous improvement in service quality and efficiency;
• Ability to provide coaching, training, identification, optimization and documentation of the customer or business support processes.

Job Requirements:

• BS/MS in Computer Science, Math or related scientific disciplines (Software Development is a plus);
• 4-8+ years of experience in similar roles - e.g. Technical Support Engineer, SL3 Engineer, Application Owner, etc;
• Must have strong capabilities to identify, analyze and resolve problems logically and systematically;
• 3+ years Unix/Linux with shell scripting, etc;
• 2+ years databases experience (Oracle, MySQL);
• 2+ years Web or App related project support experience with HTTP protocol, JavaScript, RESTful, Json, Web Service, TCP/IP, Linux/Unix;
• Understanding of software development methodologies and coding standards;
• Experience with software application debugging and troubleshooting;
• Familiar with technical support process and escalation management;
• Passionate with technical support to solve complicated customer issues;
• Ability to present or speak fluently to engineers, product manager and customers.

We regret to inform that only shortlisted candidates will be contacted.

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

Responsiblities :

1. At least 2 years IT Service Desk experience or,

2. At least 1 year in IT Remote Support experience or,

3. At least 1 year IT Onsite/Desktop Support Experience

• Perform troubleshooting for client platform related problems
• Support Windows OS, office software, and other Desktop Related Software & Hardware Respond promptly to incident,
• investigate & provide temporary &/or permanent resolution of incidents escalated
• Liaise with support vendors for maintenance, support or issues resolution
• Monitor the agreed service level, document & maintain the configuration of the systems Involve in client platform implementation/upgrade project
• Any ad-hoc duties assigned / required.

Our client is a Aviation Industry. Due to their current expansion plan, they are looking for a Customer Support Specialist to join their team, in hopes of developing the current high performing team. They are located in the East.

Job Responsibilities:

• Review and process customer purchase orders using ERP (Cardex) and manage portal entries
• Research and resolve order issues, prioritizing based on urgency and ship dates
• Collaborate with warehouse, Sales, and Quality teams to ensure smooth order processing
• Monitor open orders and expedite high-priority or complex shipments
• Coordinate critical shipments to meet deadlines through cross-functional teamwork
• Handle customer claims, returns, and credit/rebill processes
• Support Accounts Receivable in resolving payment-related issues
• Track part usage/demand for existing contracts and collaborate on pipeline management
• Analyze root causes of order issues and recommend corrective actions
• Maintain accurate records and reports for order and customer issue resolution
• Assist in continuous process improvement efforts within the team
• Perform other duties as assigned to support business operations

Job Requirements:

• 2-4 years of experience in Program Management, Customer Support, or warehouse operations
• Proficient in MS Office (Excel, Word, PowerPoint)

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24122162 | LAI CHAI LI

Key Highlights

• Great exposure to the education sector
• Nearest MRT: Labrador Park
• Working Hours: Mon- Fri (office hours)
• Salary:  Up to $3,700 per month
• Contract Duration: 12 months

Key Responsibilities

• Provide data analytics, stakeholder management, and administrative support for the organization's department.
• Collaborate with IT and Data teams to implement operational digital bunkering requirements and ensure infrastructure readiness of bunker tankers.
• Monitor adoption and compliance by suppliers and craft operators.
• Perform advanced data analysis of bunkering sales and pricing trends using tools like Tableau, PowerBI, or Excel.
• Create data visualizations to support decision-making and resolve data discrepancies with stakeholders.
• Assist in digitization efforts, including document preparation for scanning and quality control checks.

Note: This role involves a mix of data-driven insights, stakeholder coordination, and operational support.

Key Requirements:

• Degree in Computer Science/IT or any related field.
• Familiar with Tableau, PowerBI, Excel or any data visualization tools will be a huge plus!
• Experience in data analytic role will be advantageous

Interested candidates please click "Apply Now". We regret to inform you that only shortlisted candidates will be contacted for further discussion.

Venice Kang
Outsourcing Team

BGC Group Pte Ltd

Registration No.: R23117645
EA License Number: 05C3053

Responsibilities:

• Provide onsite IT support in a professional and courteous manner.
• Coordinate break-fix of IT related equipment with support teams in incident/problem investigation and resolution.
• Able to identify incident trends in order to elevate incidents in accordance with standard operating procedures.
• Ensure timely case attention, resolution, escalation and closure, so that SLA is met
• Ensure timely escalation of major and critical incidents.

Requirements:

• Diploma in Information Technologies or related fields.
• Minimum of 1-2 years of relevant working experiences in IT Deskside, Desktop support
• Working knowledge in experience with MS Windows Operating Systems.
• Basic PC staging and hardware configuration & administration e.g., tablet, printer, RF & barcode scanner, Cisco IP phone etc.
• Basic network infrastructure knowledge and smart hands support.
• Training for new products or tools for end users.
• Positive working attitude and willing to learn and take up new tasks as and when assigned.

Additional info:

• This is on 12 months, renewable contract

To apply, please visit www.gmprecruit.com and search for Job Reference: 25012

To learn more about this opportunity, please contact Yingying at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

Role:

• Provide administrative support to the trading department.
• Assist with market analysis, report preparation, and presentations.
• Prepare and execute commercial contracts and related documents, including trading, hedging, and shipping contracts.
• Ensure accuracy and systematic maintenance of the organization’s contracts and documents in a database.
• Monitor, manage, and provide summary reports on the status and performance of commercial trades.
• Liaise with internal and external parties to track and manage contract-related disputes and disagreements.
• Assist with ad hoc projects as assigned.

Requirements:

• Fresh graduate (preferably in Business, Finance, or Maritime Studies) or diploma holder with at least 2 years of experience in the oil trading industry and a similar role.
• Meticulous, diligent, and professional.
• Good drafting and verbal communication skills.
• Proficient in Microsoft Office applications, including Word and Excel.

We are hiring Contract Scientific Support Specialist to be outsourced to our clients from reputable healthcare organizations.

Apply now!

Job Scope

• Assist in the cleaning and sterilisation of medical equipment
• Repacking of medical equipment after sterilisation
• Must be comfortable with carrying heavy loads

Job Requirements

• Able to commence work immediately
• Able to work weekends/shifts

All Interested candidates are invited to email your resume in MS Word format to:

[email protected]

Please include your full working experience, education background, notice period, expected salary.

Sheryl Tan Shan Pei
Outsourcing Team
Recruit Express Pte Ltd
Company Reg. No. 199601303W | EA License Number: 99C4599

We regret to inform that only suitable candidates will be shortlisted for an interview.

Job Description & Requirements

Responsiblities :

1. At least 2 years IT Service Desk experience or,

2. At least 1 year in IT Remote Support experience or,

3. At least 1 year IT Onsite/Desktop Support Experience

• Perform troubleshooting for client platform related problems
• Support Windows OS, office software, and other Desktop Related Software & Hardware Respond promptly to incident,
• investigate & provide temporary &/or permanent resolution of incidents escalated
• Liaise with support vendors for maintenance, support or issues resolution
• Monitor the agreed service level, document & maintain the configuration of the systems Involve in client platform implementation/upgrade project
• Any ad-hoc duties assigned / required.

Job Title: IT Onsite Desktop Support Engineer

We are hiring under Recruit Express headcount, and you will be deployed to:

Location: Central Region

Pay: $2900 - $3500

Duration: 1-year renewable contract

Working Hours: Must be flexible for a 12-hour shift.

Key Responsibilities

1. Incident Management

• Log all incidents (either via phone or email) into the Incident Management System and handle all incidents within the SLA.
• Follow through all the necessary escalation from L1 to L2 and/or 3rd Party, hardware vendor and also to the supervisor.
• Ensure all the information entered into the Incident Management System are accurate and complete to facilitate the generation of monthly report for Management review; else immediate rectification is to be done upon seeking supervisor approval.

2. Asset Management

• Ensure new PCs and IT peripherals deployed are in working conditions else rectification is to be done.
• Ensure the accuracy of the asset information, such as all are tagged and recorded into the asset database, accompanied by necessary form duly signed.
• Report any discrepancy of data to supervisor/ manager and perform the necessary rectification as per supervisor instruction.

3. Desktop Software / Patch Management

• Assist in the testing and rollout of the software/ patches to all PCs.
• Provide daily/ weekly/ monthly update on the progress to the supervisor.

4. Job Request

• Understand the user's requirement, provide recommendation and solution to the user within SLA.
• Provide an immediate update on the status of the request assigned.
• Provide on-site VIP Support to key appointments holders.
• Manage and ensure Desktop Teams does meet a minimum expectation support standard.
• Taking ownership and responsibility of queries, issues and problems assigned to EUC Team members
• Work with vendor support contact to resolve technical issues with the desktop environment or products principle.
• Escalate issues and involve experts or other ITD teams wherever required to resolve issues promptly.
• To identify the needs and requirements of the users and to try to coordinate and comply to meet asset management of client hardware and software.
• To manage, identify and handle issues that may arise and highlight them to relevant party/teams/management.
• Assisting in Condemning/Decommissioning of outdated assets and disposal
• Image Creation and Cloning (Acronis TrueImage) for Tech Refresh and daily BAU operations
• Was trained and learn how to setup an MDT Server (Microsoft Deployment Toolkit)
• Managing Daily IMAC Operations & Project IMAC, leading, scheduling and allocating resources for daily tasks required.
• Perform installation, setup, configuration, diagnostic, migration, upgrading and maintenance of Desktop PC/Laptops, OS, Application, software and related IT peripherals
• Provide support to end-users in troubleshooting and resolving of desktop PC and related IT Products such as Printers.

Requirements:

• Minimum 1 year of experience in IT/Desktop Support Engineer is preferred.

Interested applicants, please Email

Fabian Ling Tuong Liing

Email Address: [email protected]

Outsourcing Team

Recruit Express Pte Ltd

EA Licence No: 99C4599

We regret that only shortlisted candidates will be contacted.

Key Responsibilities

• Perform tool build, integration, testing and troubleshooting
• Ensure tool remains up for Process and other hardware qualifications.
• Work with Clean Room Facilities group to specify facilities requirements.
• Understand facilities availability and needs of the tool and work with the facilities group to manage & troubleshoot any facilities related issues.
• High level technical knowledge in at least one R&D discipline (Optic, Electronic, Motion, SEM): (1) Support R&D module owner in “Off & On Tool” Module Integration, Calibration and Qualification (2) Qualify Module performance to spec (on & off tool) (3) Support R&D Development (C&F) activities
• Qualification of non-system components (isolated from application)
• Define & execute Qualification plans; Define, execute and qualify calibration procedures (off and on tool).
• Performs all standard service activities through Tier I. Able to perform routine preventative maintenance within established timeframes. Completes quality repairs.
• Responds to customer tool issues by communicating with other engineers and participating in escalation conference calls.
• May participate in projects to reduce costs and increase uptime.
• Verifies operational quality of system equipment. Assists senior engineers as needed.
• Applies diagnostic techniques and use of documentation and test equipment with assistance from senior engineers.
• Ability to diagnose and resolve technical problems. Uses training and experience to identify some process, software or hardware related system problems.
• Strives to perform BKM’s. Uses knowledge management systems. Follows all IP guidelines.
• Assumes responsibility for complete customer satisfaction within work area.
• Assists in planning, communicating, and coordinating support plans with customer management.
• Manage external customers and support tool issues at customer site
• Complies with all safety procedures and consistently demonstrates safety as a value.

Requirements

• Prior hands-on experiences in Wafer Fabrication Semiconductor tools (CVD, PVD, Etch)
• Relevant education qualification in Engineering
• Ability to work with deadlines and with all levels of internal and external stakeholders including customers
• Ability to work in cleanroom work environment

Work Location

• Science Park II

Responsibilities / Duties

• Prepare drawings and detailed design documents for preliminary and as-bbuilt status by using BIM modelling, AutoCAD, Revit.
• Assist Project Engineers and Project Manager at all levels
• Remain constantly updated with the drafting technology to maintain technical competency.
• Plan all drawing request to meet the submission deadline.
• On time delivery of all drawings, correct and accurate drawings and maintain soft copy of archieve drawings
• Draft plans and detailed drawings for m&e installations and construction projects working from sketches or notes.
• Finish and duplicate drawings and documentation packages, according to required mediums and specifications for reproduction using blueprinting.
• Review rough sketches, drawings, specifications and other engineering data received from engineers to ensure that they confirm to design concepts.
• Explain drawings to production of m&e system with builders works and other trades in the project.
• Site inspection and co-ordination of m&e system with builders works and other trades in the project.
• Documentation and administration works related to the site installation and co-ordination works.

Job Description:

• Support the planning, management and operations of multiple projects, not limited to events, exhibitions and installations.
• Work closely and cohesively with the Account Servicing team to ensure concepts and proposals approved by clients are turned into reality.
• Liaise and negotiate with stakeholders (not limited to suppliers and contractors) for quotations, and assist in the procurement process.
• Conduct site inspections and measurements.
• Apply for all relevant licenses and permits required with relevant authorities.
• Prepare pre-event planning documents and coordinate with all stakeholders (not limited to suppliers, contractors and venue owners) to facilitate a smooth pre-event setup.
• Provide on-site operational support and manpower management.
• Support and manage event setup to facilitate the delivery of a high quality event.
• Conduct pre-event and on-site quality control on all event production matters and deliverables by relevant stakeholders.
• Manage the transportation and delivery of all equipment and event assets, including the proper accounting of such items.
• Manage and coordinate post-event teardown matters, including the reinstatement/return of venue to its original state.
• Manage event operations and production budgets.
• Plan and source for the necessary resources to support the pre-event planning, on-site event execution and coordination to support the delivery of a successful event.

Requirements:

• Candidate must be a team player and possesses the ability to work independently with minimal supervision.
• Candidate must possess a keen interest in event operations and production (not limited to Audio-Visual, props fabrication and IT).
• Candidate must be a good negotiator and is able to articulate ideas effectively
• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in Event Management, or equivalent
• Candidate should have a good command of English Language (written & spoken)
• Required skill(s): Google Suite / MS Excel / Word / Powerpoint
• Knowledge in Adobe Photoshop/Illustrator or AutoCad would be an advantage
• Prior experience (including part-time) in Event operations and productions would be a plus for this position
• Fresh graduates are welcome to apply.
• Full-Time position(s) available

About Fairmart

Fairmart is an fintec company with a mission to help local stores thrive in the digital age. It is our belief that local stores should have access to the same capabilities that larger businesses have, but built for their scale. To achieve this, we take a multidisciplinary approach to building solutions that are simple to use, yet powerful in their impact.

We're based in the JTC Launchpad - a heart of Singapore's startup community.

We are a diverse team of technologists and builders who love to see the direct impact of our work on the lives of our customers. Those who are successful at Fairmart are intensely curious and bring a fierce passion to their work. You should be results-oriented, but also be people-oriented and understand the broader context of each problem you solve. Our culture is our competitive advantage, and you will have a unique opportunity to nurture its evolution and growth.

Our founders bring a combined 25 years of experience from industry giants such as Shopback, Redmart, and DJI. The company is supported by prominent VCs such as Quest, Vectr, Hustle Fund, Entrepreneur First, HAX, and SOSV.

What You'll Be Doing

• Customer Onboarding: Work closely with the Business Development and Customer Success teams to onboard new customers onto the Fairmart platform. This will involve:
• Conducting needs assessments to understand the customer's goals and pain points
• Configuring and deploying Fairmart's solutions to meet the customer's requirements
• Providing hands-on training and support to ensure a smooth implementation process
• Technical Support: Troubleshoot any technical issues that arise during the onboarding or ongoing use of Fairmart's solutions. This will require:
• Collaborating with the development team to diagnose and resolve problems
• Documenting issues and solutions to build a knowledge base for future reference
• Process Improvement: Continuously identify bottlenecks or inefficiencies in the onboarding process and make recommendations to the team on how to address them. This will involve:
• Analyzing customer feedback and data to pinpoint areas for improvement
• Proposing and implementing process changes to enhance the customer experience
• Cross-Functional Collaboration: Work closely with various teams, including Business Development, Customer Success, and Product, to ensure a seamless and cohesive customer experience.

Skills You Will Learn

• Customer Success: Develop expertise in managing customer relationships, understanding their needs, and delivering value to achieve mutually beneficial goals.
• Operations Management: Learn how to effectively run projects, prioritize tasks, and manage multiple priorities to ensure successful outcomes.
• Business Planning and Execution: Gain insights into how to identify specific business objectives and map out the necessary tasks and strategies to achieve them.
• Communication and Interpersonal Skills: Hone your written and verbal communication abilities, as well as your ability to work collaboratively with cross-functional teams.

Perks and Benefits

• Supportive and Engaging Company Culture: Enjoy an open, respectful, and fun work environment where everyone is passionate about their work.
• Opportunity for Impact: Contribute directly to the company's growth and evolution, making a tangible difference.
• Mentorship and Development: Work alongside experienced professionals who are dedicated to your professional development.

Qualifications

• Educational Background: Pursuing a diploma or degree in business, marketing, communications, or a related field.
• Communication Skills: Excellent written and verbal communication skills. Proficiency in additional languages such as Tamil or Chinese is a plus.
• Adaptability and Organization: Ability to work independently, multitask, and prioritize your workload effectively.

Job Description:

• Conceptualize and design creative concepts and solutions for various projects, not limited to exhibitions, events, and installations.
• Support the entire creative process, from concept development to final execution (including FA preparation).
• Work closely with cross-functional teams (locally and abroad), including production, account servicing and operations.
• Ensure projects are delivered on time and within budget.
• Stay updated on design trends and technologies in the experiential creative industry.
• Manage multiple projects simultaneously and prioritize workload.
• Present design concepts to clients and stakeholders.
• Conduct quality checks during the production process and setup.
• Good technical knowledge.
• Assist in the procurement process and liaise with stakeholders (not limited to suppliers and contractors) for quotations.
• Pre-event planning and on-site setup coordination to ensure the delivery of a high quality event.
• Conduct site inspections and measurements.

Requirements:

• Candidates should possess a solid portfolio of 2D work and be highly motivated.
• Bachelor's degree / Diploma in Art, Design, or related field.
• Minimum 3 to 5 years of experience in 2D experiential creative design. Aspiring designers with <3 years of experience are welcome to apply.
• Proficiency in design software, such as 3D Max, sketch-up, Auto-Cad, Photoshop or Illustrator.
• Candidates must be a team player and possess the ability to work independently with minimal supervision.
• Business travel might be required.
• Candidates must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in Art, Design, Creative or equivalent.
• Candidate should have a good command of English Language (written & spoken) and is savvy with Google Workspace tools.
• Prior experience in Events and/or Exhibition related industry is preferred.
• Full-Time position(s) available.

Key Responsibilities

• Lead the architecture, and development of the advertising platform, including Advertising Setup, Admin Management, Ads CRM, Ads SRM, and MCN Portal.
• Work closely with designers, product managers, and back-end developers to build responsive, user-friendly web applications, ensuring timely, high-quality delivery.
• Facilitate cross-functional meetings to share best practices, drive consistency in engineering processes, and collaboratively address challenges
• Oversee the entire development life cycle, troubleshoot issues, and ensure the front-end applications remain highly available.
• Build and guide a self-driven team, promoting best practices in development and continuously optimizing for reliability and scalability.
• Stay updated on the latest web technologies and trends, evaluating their potential use within the organization to enhance our products.

Requirements

• Bachelor's degree or higher in Computer Science, Information Systems, Software Engineering, or related field.
• At least 5 years of experience in front-end development with expertise in HTML, CSS, JavaScript, and modern frameworks like React, Angular, or Vue.js.
• At least 3 years of leadership experience in managing front-end projects and leading cross-functional meetings and initiatives, with a deep understanding of design patterns and best practices for building scalable, maintainable web applications.
• Expertise in performance optimisation tools (e.g., Webpack, Rollup, Vite) and front-end engineering practices.
• Deep understanding of webpage loading and rendering, with a passion for enhancing user experience.
• Strong logical thinking and a proactive, results-driven mindset with a sense of ownership

Preferred Skills:

• Experience in developing large-scale ToB single-page applications (SPAs).
• Experience in Full-stack development such as Node.js, Express, SSR, GraphQL, DB.

Job Responsibilities:

• Provide administrative, technical and operational support for the lab
• Review activities involves high risk agents
• Work closely with other bio staff for the implementation of programs and services
• Maintain the budgetary and operational capabilities of the lab to ensure that the facility remains in full compliance

Job Requirements:

• Degree in Life science or any related field
• At least 2 years of working experience
• Experience in high containment facility

Interested candidates who wish to apply for the advertised position, please click on “Apply Now”. Alternatively, you may email us an updated copy of your resume (Attn: HUIL) for a confidential discussion.

Job Code: HUEY

EA Reg No: R24122358 (YEO HUEY CHEEN)

EA License: 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)

We regret that only shortlisted candidates will be notified.

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