Overview of Role

A Commercial Analyst with Conrad Hotels and Resorts supports Commercial Senior Leadership team with best-practice guidance and to design and deliver regular as well as ad-hoc commercial analytics. Combine available internal data (sales, activities, systems, etc) along with external data sources to highlight opportunities for improvements in commercial execution.

What will it be like to work for this Hilton Brand?

We are more than a place to stay; we are a place to Stay Inspired. Our job is to discover what inspires our Guests so that we may ensure an experience of a lifetime. Our job is also to discover what motivates and inspires each of us to consistently provide luxury service.

At Conrad, we take the time to understand the wants, needs and desires that make each of our Guests unique. Then we can create a stylish luxury experience that’s uniquely personal, deeply memorable and, above all, smart.

What will I be doing?

As Commercial Analyst, you are responsible for working closely with the Commercial Senior Leadership team as well as collaborate with other departments. Demonstrate understanding of financial data and sales analytics, report on key trends to allow the department to anticipate necessary strategic or tactical adjustments. Ability to utilize insights to drive sales and make connections between departments (Finance, F&B) to ensure business goals are met. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Review business plans, identify gaps using market intelligence and ensure proactive measures to fill to capacity and meet targets
• Support Revenue Management Consolidated Centre (RMCC) with implementation of new packages online ensuring that the necessary content is updated and visible across all online platforms
• Responsible for managing the Luxury Consortia platforms and implementation of promotions across need dates and maintaining relationship with Luxury Hilton Worldwide Sales (HWS) team
• Managing the Global Distribution Systems (GDS) advertising campaigns, ensuring the timeliness of the launch and updating the content on a quarterly basis
• Tracking and monitoring the performance of all online-related tactical promotions and coming up with recommendations for improvements
• Preparation of Sales Incentive Plan (SIP) – Tracking, submission & processing quarterly payout. Recommend changes to the SIP where necessary
• Assist with forecasting and budgeting across all revenue streams - actively involved in meeting including catering pace, BFM, etc.
• Support the Delphi administrator to ensure Delphi standards are adhered to including Account Management, Bookings & Inquiries and maintaining quality standards
• Constantly looking for improvements in the efficiency and effectiveness of sales processes, subsequently implementing those changes with the support of the leadership team
• Dealing with questions from hotel ownership where required along with any additional ad-hoc tasks.

What are we looking for?

A Commercial Analyst in Hilton is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

• Positive attitude and good communication skills
• Commitment to delivering a high level of customer service
• Excellent grooming standards
• Strong leadership skills, whereas it is evident that you can effectively manage and motivate a team to perform beyond expectations
• Strong analytical skills so to understand key business indicators and competitive trends and develop approaches to these challenges
• Excellent organizational and planning skills
• Experience in a similar role with a proven track record It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
• Knowledge of local market
• Knowledge of hospitality
• Passion for sales and for achieving targets and objectives
• Degree-level qualification in a relevant field would be advantageous

What benefits will I receive?

Your benefits will include holiday entitlement - as an employee you can become a member of ‘Go Hilton’ Programme which provides reduced hotel room rates in our hotels worldwide, plus discounts on products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton.

Job Summary:

We are seeking a meticulous and driven Data Analyst to join our Contact Center team. This role involves analyzing data to support operational decision-making and drive process improvements within our contact center. The ideal candidate will be adept at extracting, cleaning, and interpreting data, with the goal of enhancing customer experience, efficiency, and overall performance.

Key Responsibilities:

• Extract, clean, and consolidate data from multiple sources to produce daily, weekly, and monthly reports.
• Write and optimize SQL queries for efficient data retrieval.
• Respond to ad-hoc data requests from projects and management, delivering timely and accurate insights.
• Collaborate with developers to automate reporting processes.
• Serve as a point of contact for project data-related inquiries.
• Analyze contact center performance metrics, including call volumes, response times, and customer satisfaction.
• Develop and maintain dashboards and reports to monitor key performance indicators (KPIs).
• Identify trends and patterns in data to guide strategic and operational decisions.
• Work with management and various departments to derive actionable insights and recommendations.
• Support the rollout of process improvements based on data insights.
• Ensure the accuracy and integrity of data across all reporting.
• Assist with demand forecasting and capacity planning using historical data trends.
• Stay informed about industry best practices and emerging technologies in data analysis.
• Perform other related duties as assigned by management.

Qualifications and Skills:

Education: Bachelor’s degree in Business, Computer Science, Mathematics, Data Analytics, or a related field.

Experience: 1–3 years of experience in data analysis, ideally in a contact center environment.

Technical Skills: Proficient in data analysis tools such as Excel, SQL, and Python. Experience with data visualization platforms, including Tableau, Power BI, or AWS QuickSight.

Communication: Strong written and verbal communication skills; able to effectively present insights and recommendations.

Problem Solving: Detail-oriented with strong analytical and critical-thinking skills.

Self-Motivation: Proactive and able to work independently with minimal supervision.

Time Management: Excellent organizational skills with the ability to manage multiple priorities and perform under pressure.

Quality Focus: High attention to detail, ensuring data accuracy and integrity.

Knowledge of Analytics: Familiarity with statistical analysis, modeling, and data visualization techniques.

Job Description:

We are looking for an experienced Business Analyst to gather, document, and communicate requirements related to derivative products. The role involves working with stakeholders across different teams and ensuring successful delivery of solutions. A solid understanding of derivatives, pricing, market data, and scripting skills (Python/Excel Macros) is essential.

Responsibilities:

• Gather and document business requirements from stakeholders (Front Office, Middle Office, Finance).
• Facilitate workshops to engage and validate requirements with business teams.
• Manage issues during User Acceptance Testing (UAT) and sprints, ensuring traceability of requirements.
• Collaborate with Technology and Operations teams to deliver well-structured solutions.
• Act as a bridge between business users and technical teams, resolving issues and recommending solutions.

Requirements:

• Strong knowledge of derivative products, pricing, and valuation.
• Familiarity with financial market data and its use in pricing derivatives.
• Experience with scripting languages (Python or Excel Macros).
• Master's in financial engineering, Quantitative Finance, or related field; CFA is a plus.
• Excellent communication and collaboration skills.
• Ability to translate business needs into technical requirements.

• Provide site supervision for assigned projects and execute as outlined by BCA regulations and report to project QP and Project Engineers.

• Work closely with contractors regarding work schedules, progress, quality, site safety, and quality control.

• Ensure that contractor activities align with drawings, specifications, approved methods, and schedules.

• Liaise with relevant authorities and local communities regarding on-site activities.

• Provide feedback and reports to the Consultant on project progress, highlighting safety, supervision, security, construction, maintenance, and improvement areas.

HDB SENIOR RESIDENT TECHNICAL OFFICER

1) Minimum 8 years experience in site supervision of highrise residential projects.

2) Essential to have good knowledge and experience with Architectural, Civil & Structural and M&E works.

3) Possess at least the National Construction Certificate of Supervision (NCCS).

4) Preferable with prior experience in HDB projects.

Job Description & Requirements

a. Diploma in Mechanical or Electrical Engineering or equivalent from tertiary institutions subject to Authority’s Representative’s Approval;

b. Registered as Resident Technical Officer with BCA/IES/ACES;

c. Possess at least 5 years of relevant and practical experience on site

d. Shall be conversant with contract administration, statutory requirements for site supervisors, quality control procedures, and submission of progress reports.

e. Must be willing to do overtime or shift work if requested

f. Preferably Singapore citizen or SPR

g. Contract duration:16 month

Please include the following information in the resume

1. Reasons for leaving current and/or last employment

2. Last drawn and/or current salary in Singapore Dollar

3. Expected salary in Singapore Dollar

4. Date of availability and/or Notice Period

5. A current photograph

6. Latest RTO Cert

The Resident Technical Officer shall be directly responsible to the Consultant (Architect) / Project PM for the duration of the construction of the Works.

Shall assist in the supervision of the construction of the Structural Works under the Building Control Act and to render all assistance as may be required by the Consultant (Civil & Structural Engineer) and the Consultant (Mechanical & Electrical Engineer). For HDB Project Civil & Structural / Architectural Works:

Diploma in Civil Engineering or Structural Engineering or equivalent.

Registered RTO accredited by the Joint Accreditation Committee of the Institution of Engineers Singapore (IES) and the Association of Consulting Engineers Singapore (ACES).

Preferred applicants with Certificate in Building Construction Safety Supervisors Course.

Ensure that building contractor embrace good construction practise to achieve good workmanship.

Minimum 5 years relevant experience in supervision of building projects in Singapore.

Must have HDB/ BTO projects with commercial buildings supervision experience.

Availability to commence work on short notice.

Able to work night shift and rotational Sunday duties.

DSTA & CAG project experience is preferred.

ARC Tier 1 is required to work in a secure ARC environment. ARC is a type of call center that specializes

in providing technical support or customer service for complex products or services. An ARC typically

employs highly trained and specialized agents who are knowledgeable about the product or service being

supported. They may also use advanced technologies such as artificial intelligence, chatbots, and

automation to assist with customer inquiries and support.

In addition to providing technical support, an ARC may also be responsible for proactive monitoring and

management of the product or service being supported, identifying, and resolving issues before they

become problems for customers. This can help to improve overall customer satisfaction and reduce

downtime for critical systems or services.

Overall, an Advanced Response Center plays a critical role in ensuring that customers receive high-quality

technical support and service for complex products and services.

ARC Tier 1 is responsible for provide first level technical support to customers. ARC Tier 1 will work

closely with ARC Tier 2, Team Leads & Technical Support Engineers to achieve this purpose. ARC Tier

1 is the first line of technical support. This team is responsible for basic customer

issues/enquiries/request/alert. It is the same as 1st Level support which provide basic technical or non-

technical support functions.

ACR Tier 1 functions and responsibilities (not limited)

12 hours shift mandataory

 Respond to the incoming enquiries/incident/request/alerts (Call, Email, Webchat, EUP, IVR

handling, Monitoring consoles)

o 1st level troubleshooting of in supported systems

i.e. Workplace; Server; Network; Microsoft 365; Secure Access Service Edge; Point of Sale

o Security event monitoring

o Server and network availability and performance monitoring

o Password reset and unlock

o Perform log & route [to higher tier or Resolver Team(s)]

 Record and manage all transactions/ cases in Service Management System

 Broadcast notifications to the relevant parties

 Provide timely status update, follow up on cases escalated until closure within the service level

agreement.

Ensure daily tasks are executed according to the Standard Operation Procedure

• Responsible to oversee the day-to-day planning, management, operations and safety of facilities management works and service with adequate administrative staff.
• Responsible to carry out systems' heath and obsolescence monitoring, obsolescence management, crisis management, fire safety management, investigation and carry out rooy cause analysis of the incident, not limited to accident, power outage, and systems failure.
• Shall be full-time on-site
• Contract period Jan’25 – Jun’25

• Responsible to oversee the day-to-day planning, management, operations and safety of facilities management works and service with adequate administrative staff.
• Responsible to carry out systems' heath and obsolescence monitoring, obsolescence management, crisis management, fire safety management, investigation and carry out rooy cause analysis of the incident, not limited to accident, power outage, and systems failure.
• Shall be full-time on-site

• Responsible to oversee the day-to-day planning, management, operations and safety of facilities management works and service with adequate administrative staff.
• Responsible to carry out systems' heath and obsolescence monitoring, obsolescence management, crisis management, fire safety management, investigation and carry out rooy cause analysis of the incident, not limited to accident, power outage, and systems failure.
• Shall be full-time on-site
• Contract period Jan’25 – Jun’25

• Manage day-to-day technical operations, including attending daily toolbox meetings, compliance with WSHA.
• Respond to emergency fault calls during office hours/standby duties after office hours in rotating duty roster and ensure timely rectification of issues.
• Liase with users and authority to prepare and submit detailed work proposals for job requests.
• Prepare costing, condition assessment, and proposal for maintenance works.
• Responsible for inventory record, drawings, documentations and defect liability period registers.
• Compile and maintain service reports, licenses/certificates on site.
• Prepare and submit certificate of completion for maintenance works and services monthly, and prepare monthly claims.
• Supervise and follow up with sub-contractors to carry out corrective maintenance/adhoc works and to rectify defects reported by quality control/auality, assurance, auditor/users.
• Check and certify works done by sub-contractors.
• Perform any other technical tasks as and when required.

Office Location: Punggol Digital District

• Responsible to oversee the day-to-day planning, management, operations and safety of facilities management works and service with adequate administrative staff.
• Responsible to carry out systems' heath and obsolescence monitoring, obsolescence management, crisis management, fire safety management, investigation and carry out rooy cause analysis of the incident, not limited to accident, power outage, and systems failure.
• Shall be full-time on-site

• Manage day-to-day technical operations, including attending daily toolbox meetings, compliance with WSHA.
• Respond to emergency fault calls during office hours/standby duties after office hours in rotating duty roster and ensure timely rectification of issues.
• Liase with users and authority to prepare and submit detailed work proposals for job requests.
• Prepare costing, condition assessment, and proposal for maintenance works.
• Responsible for inventory record, drawings, documentations and defect liability period registers.
• Compile and maintain service reports, licenses/certificates on site.
• Prepare and submit certificate of completion for maintenance works and services monthly, and prepare monthly claims.
• Supervise and follow up with sub-contractors to carry out corrective maintenance/adhoc works and to rectify defects reported by quality control/auality, assurance, auditor/users.
• Check and certify works done by sub-contractors.
• Perform any other technical tasks as and when required.

Office Location: Tuas Naval Base

Natural Resource Analyst Responsibilities:

• Day to day nursery operations including management of materials, plant care, ordering and deliveries, irrigation needs and coordination of work/inventory among nursery users.

• Administration and implementation of city contract for Washington Conservation Corps crews. Direct weekly work of field crews by providing detailed schedules. Provide professional development opportunities, materials, and education.

• Track and map crew work including herbicide application, areas worked, and tasks completed.

• Respond to public complaints and noxious weed notifications.

• Attend community meetings and provide public education.

• Ensure compliance with permits by accurately planning, monitoring and reporting.

• Assist with restoration monitoring and other data collection activities.

Find Your Dream Job with Us

WE ARE HIRING!! Apply now and make a difference.

Role: System Analyst

Job Requisition Number: JR47222

Job Level: More than 10 years of relevant experience (L4)

Location: Singapore

Key Responsibilities

• Participate in end-to-end projects for system implementation of MLS system

• Engage and collaborate with Architects, Security and Development Lead to ensure solution design complies with enterprise design principles, security and control standards

• Liaise with application teams across group and countries build the enhancements according to the technical solution plan

• Analyse user requirements and convert requirements to design document and other system documentation to capture key design decisions

• Plan technical deliverables, perform design and development works to meet project’s requirements within schedule

• Perform data mapping and process mapping with interfacing applications

• Escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions

• Create technical documents for the solutions. Compile timely, comprehensive, and accurate documentation as requested

• Test, maintain and recommend software improvements to ensure strong functionality and optimization

• Work with production support team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing

• Partner with Test Management teams to ensure completion of SIT, UAT, performance / load testing and application security testing with quality result

• Liaise with other application teams and business users to prepare test cases and test data prior to testing in UAT and Mock Run environment

• Manage project change request approval windows and deployment schedule

• Facilitate and provide technical and testing support before and after production deployment

• Liaise with other units across IT and Business in the organization

• Manage external vendors for project delivery within schedule

Job Requirements:

Must Have

• At least 8 years of experience / knowledge in Application architecture and System Integration with combination of technologies such as Unix, Linux, Apache, Jboss. Maria database and NoSQL

• At least 8 years of CICD implementation experience from scratch with combination of technologies such GitHub, Gitlab, Bitbucket, Jenkins, Aldon, etc

• At least 10 years of experience in developing Unix Shell Scripting, SQL, Java or Python

• At least 10 years of experience in application and database design and UI/UX design

• At least 8 years of experience in business analysis, data mapping and process mapping

• At least 8 years of experience in Production Support Management, Incident and Problem Management

• Ability to multitask effectively and handle large amounts of data

• Highly driven, pro-active and a strong team player

• Excellent interpersonal skills and written and verbal communication skills in English

Good to Have

• Experience in network and security experience to resolve firewall connection issue, integration issue, load balancing and disaster recovery needs

• Knowledge in networking, firewall, data migration, password encryption, SSO integration, and disaster recovery planning and testing

• Experience in Hadoop ecosystem and technologies

• Experience in NoSQL database or Big Data

• Experience in Control-M, and JIRA

• Experience in SharePoint and Confluence

Technical Skills:

• Experience in Compliance

• Experience in AI Machine Learning

• Experience in Application Development, System Implementation and Integration

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Intellimaticz Pte Ltd

Role: Business Analyst

Job Requisition Number: JR49797

Job Level: 6 – 9 years of relevant experience (L3)

Location: Singapore

Key Responsibilities

1. Stakeholder Relationship Management

a. Acts as a trusted advisor for business for all new business demands requiring technology or operations enablement / solution
b. Prioritize business requests and co-create Business Roadmap with business segments
c. Supports Biz T&O Head for project pipeline, pre-project planning activities, QR prioritization
d. Supports effective business change by building relationships with business leaders, technology and operational business partners

2. High Level Solutioning
a. Develop high-level solution to illustrate feasibility of achieving target business outcomes
b. Aligning high-level solution with organizational technology roadmap and strategy working in consultation with enterprise architecture and business technology services teams
c. Work effectively with the business users and internal technology teams to ensure all aspects of the business requirement is defined and analysed
d. Initiate the implementation plan for Group T&O projects. This will include all activities that the business needs to do to prepare for new operation process and technical components.

3. Change Implementation Planning & Management
a. Undertake scoping and evaluation of new initiatives. Defining overall considerations, including scalability, maintainability, cost, operations and technology principal risk to provide a recommendation
b. Collaborate with cross-functional and technical teams including business analysts, solution architect, business technology services teams, and testing teams to define/clarify requirements
c. Work with business technology services team on the smooth delivery of the solution
d. Review Test Scenarios, help plan and support the user acceptance testing and help address any issues. Ensures that there is a business perspective on how the new operations and technical capabilities will be delivered to the business.
e. Spot potential problems, recognize the risk impact and propose risk mitigation strategies.

4. Managing RUN
a. Manage communication and regular updates to business stakeholders on ‘critical’ production incidents and problems impacting customer and business operations
b. Regular review with business on system stability, responsiveness, production incident, problem tickets including identification of root cause.
c. Track for continuous improvement. Ensure early identification and resolution of challenges impacting BAU systems.
d. Monitoring the fulfilment of service levels between GTO and the business segments and highlighting required actions to close gaps where needed

5. Sustainable Improvements
a. Build a sustainable process for measuring benefits to ensure T&O resources are aligned to business initiatives which provide the highest ROI.
b. Improve systems by studying current practices; designing modifications

Job Requirements:

· Strong business domain knowledge in banking (Trade Finance)

· Strong quantitative, analytical, problem solving and process design skills that can translate analysis into solutions that meet business objective

· Understanding of technology and operational processes across functions / departments in the bank/market.

· Resourceful team player

· Familiar with change management processes and project management fundamentals

· Outstanding communications, influencing, negotiating and persuasion skills

· Passionate, diligent and resilient individual with ability to thrive in ambiguity

· Experience in scoping and evaluation – Defining overall considerations, including scalability, maintainability, cost, operations and technology principal risk to provide a recommendation

· Bachelor’s degree in engineering/ business/ finance or equivalent

· Minimum 5-8 years of relevant banking and/or consulting experience

Technical Skills:

- Adaptable, Eager to learn, Great team player

- Preferably with some simple technical IT related skills

- Trade Finance prior experience is preferred

Please forward your resume in MS word format to [email protected]

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

• International Bank
• Central Location
• Great opportunity to grow and learn

Our client is looking to hire an Analyst who will contribute exceptionally to managing and monitoring the financial, regulatory, and legal intergrity of the bank's operations. Responsibilities include preparing and presenting financial statements and other accounting records, identifying, assessing, and mitigating financial risks, as well as preparing statutory and regulatory reports.

Our Ideal Candidate:

• Relevant Bachelor's Degree
• At least 2 years of relevant experience in Private Banking financial regulatory reporting
• Excellent communication skills to liaise with internal and external stakeholders

If you believe you fit the requirements for the role, please click "Apply"

Short listed candidates will be notified
Data provided is for recruitment purposes only

Business Registration Number: 200611680D.
Licence Number: 10C5117 EA R23114042

Intellimaticz Pte Ltd

Role: System Analyst

Job Requisition Number: JR47222

Job Level: More than 10 years of relevant experience (L4)

Location: Singapore

Key Responsibilities

• Participate in end-to-end projects for system implementation of MLS system

• Engage and collaborate with Architects, Security and Development Lead to ensure solution design complies with enterprise design principles, security and control standards

• Liaise with application teams across group and countries build the enhancements according to the technical solution plan

• Analyse user requirements and convert requirements to design document and other system documentation to capture key design decisions

• Plan technical deliverables, perform design and development works to meet project’s requirements within schedule

• Perform data mapping and process mapping with interfacing applications

• Escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions

• Create technical documents for the solutions. Compile timely, comprehensive, and accurate documentation as requested

• Test, maintain and recommend software improvements to ensure strong functionality and optimization

• Work with production support team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing

• Partner with Test Management teams to ensure completion of SIT, UAT, performance / load testing and application security testing with quality result

• Liaise with other application teams and business users to prepare test cases and test data prior to testing in UAT and Mock Run environment

• Manage project change request approval windows and deployment schedule

• Facilitate and provide technical and testing support before and after production deployment

• Liaise with other units across IT and Business in the organization

• Manage external vendors for project delivery within schedule

Job Requirements:

Must Have

• At least 8 years of experience / knowledge in Application architecture and System Integration with combination of technologies such as Unix, Linux, Apache, Jboss. Maria database and NoSQL

• At least 8 years of CICD implementation experience from scratch with combination of technologies such GitHub, Gitlab, Bitbucket, Jenkins, Aldon, etc

• At least 10 years of experience in developing Unix Shell Scripting, SQL, Java or Python

• At least 10 years of experience in application and database design and UI/UX design

• At least 8 years of experience in business analysis, data mapping and process mapping

• At least 8 years of experience in Production Support Management, Incident and Problem Management

• Ability to multitask effectively and handle large amounts of data

• Highly driven, pro-active and a strong team player

• Excellent interpersonal skills and written and verbal communication skills in English

Good to Have

• Experience in network and security experience to resolve firewall connection issue, integration issue, load balancing and disaster recovery needs

• Knowledge in networking, firewall, data migration, password encryption, SSO integration, and disaster recovery planning and testing

• Experience in Hadoop ecosystem and technologies

• Experience in NoSQL database or Big Data

• Experience in Control-M, and JIRA

• Experience in SharePoint and Confluence

Technical Skills:

• Experience in Compliance

• Experience in AI Machine Learning

• Experience in Application Development, System Implementation and Integration

Please forward your resume in MS word format to [email protected]

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Find Your Dream Job with Us

WE ARE HIRING!! Apply now and make a difference.

Role: Business Analyst

Job Requisition Number: JR49797

Job Level: 6 – 9 years of relevant experience (L3)

Location: Singapore

Key Responsibilities

1. Stakeholder Relationship Management
a. Acts as a trusted advisor for business for all new business demands requiring technology or operations enablement / solution
b. Prioritize business requests and co-create Business Roadmap with business segments
c. Supports Biz T&O Head for project pipeline, pre-project planning activities, QR prioritization
d. Supports effective business change by building relationships with business leaders, technology and operational business partners

2. High Level Solutioning
a. Develop high-level solution to illustrate feasibility of achieving target business outcomes
b. Aligning high-level solution with organizational technology roadmap and strategy working in consultation with enterprise architecture and business technology services teams
c. Work effectively with the business users and internal technology teams to ensure all aspects of the business requirement is defined and analysed
d. Initiate the implementation plan for Group T&O projects. This will include all activities that the business needs to do to prepare for new operation process and technical components.

3. Change Implementation Planning & Management
a. Undertake scoping and evaluation of new initiatives. Defining overall considerations, including scalability, maintainability, cost, operations and technology principal risk to provide a recommendation
b. Collaborate with cross-functional and technical teams including business analysts, solution architect, business technology services teams, and testing teams to define/clarify requirements
c. Work with business technology services team on the smooth delivery of the solution
d. Review Test Scenarios, help plan and support the user acceptance testing and help address any issues. Ensures that there is a business perspective on how the new operations and technical capabilities will be delivered to the business.
e. Spot potential problems, recognize the risk impact and propose risk mitigation strategies.

4. Managing RUN
a. Manage communication and regular updates to business stakeholders on ‘critical’ production incidents and problems impacting customer and business operations
b. Regular review with business on system stability, responsiveness, production incident, problem tickets including identification of root cause.
c. Track for continuous improvement. Ensure early identification and resolution of challenges impacting BAU systems.
d. Monitoring the fulfilment of service levels between GTO and the business segments and highlighting required actions to close gaps where needed

5. Sustainable Improvements
a. Build a sustainable process for measuring benefits to ensure T&O resources are aligned to business initiatives which provide the highest ROI.
b. Improve systems by studying current practices; designing modifications

Job Requirements:

· Strong business domain knowledge in banking (Trade Finance)

· Strong quantitative, analytical, problem solving and process design skills that can translate analysis into solutions that meet business objective

· Understanding of technology and operational processes across functions / departments in the bank/market.

· Resourceful team player

· Familiar with change management processes and project management fundamentals

· Outstanding communications, influencing, negotiating and persuasion skills

· Passionate, diligent and resilient individual with ability to thrive in ambiguity

· Experience in scoping and evaluation – Defining overall considerations, including scalability, maintainability, cost, operations and technology principal risk to provide a recommendation

· Bachelor’s degree in engineering/ business/ finance or equivalent

· Minimum 5-8 years of relevant banking and/or consulting experience

Technical Skills:

- Adaptable, Eager to learn, Great team player

- Preferably with some simple technical IT related skills

- Trade Finance prior experience is preferred

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Requirement

• Diploma/Degree in Information Technology/Computer Science or any related study
• Preferably with 2 years of working experience in business analysis and user acceptance testing.
• Candidates with working experience in Insurance operations and processing can be considered.
• Proactive, resourceful, innovative/creative/critical thinkers and able to engage stakeholders from different business domains

Responsibilities

• Test Execution , Perform manual and automated testing for new system implementations, process changes or operational initiatives, Conduct functional, regression and user acceptance testing to ensure that system meet business and operational excellence criteria.
• Validate that solutions align with the organization’s continuous improvement strategies and contribute to operational efficiency.
• Defect Tracking and Resolution , Log defects and issues discovered during testing, including clear description, steps to reproduce and potential impacts on business process.
• Work closely with developers, business analyst, and business stakeholders to ensure timely defect resolution.
• Documentation & Reporting, Produce clear and detailed test documentation, including test cases, test report, defect logs and user acceptance test result.
• Communicate test results and potential impacts to business analyst and business stakeholders, ensuring that all parties are aligned on the findings and recommendations.

Interested applicants, Please send your updated resume in Word format to [email protected]

Please indicate Job Code 109 on email subject

We regret that only shortlisted candidates will be notified.

IT Consultancy & Services Pte Ltd

EA No: 92C5311 | EA Reg No. R1104129

Please visit www.itcspl.com to learn more information about ITC

• To perform all roles and responsibilities required of site supervisors under the Building Control Act. Please refer to Annex A for more details on the list of responsibilities for RTOs.
• To carry out site supervision and inspection of the works including any off-site manufacturing as instructed by the Client, PM, SO, SOR and QP to ensure that works are constructed to required quality and accuracy.
• To monitor progress of the works on site and at any off-site manufacturing facilities and ensure that the site programme is in accordance with the approved construction programme. Any deviations from the construction schedule shall be reported immediately to the Client, PM, SO, SOR and QP. In the event of delays, the Resident Technical Officer shall assist the contractors to mitigate delays but without comprising on the quality.
• To ensure and maintain proper updated records of all works done, including records of tests, inspections, status of works, safety, site diary, material and equipment on site, labour, dayworks, provisional quantities, etc and all other records as directed by Building Control Authorities.
• To study the contract documents and drawings and verify if there are any discrepanciesamong the drawings. All discrepancies shall be brought to the attention of the Employer concerned.
• To ensure that all installation methods and material used are in accordance with the contract drawings and specifications, and report to Client, PM, SO, SOR and QP on any materials that are not conforming to the specifications
• To liaise with the Main contractor and the Architect / M&E / C&S Engineer in the checking and approval of shop drawings, catalogues and samples.
• To liaise with the Main contractor in resolving site problems. All problems on site shall be referred immediately to the Client, PM, SO, SOR and QP. The Resident Technical Officer shall issue sketches or directions as and when necessary. All site memos shall be copied to the Employer.
• To ensure that the Main contractor comply with the Ministry of Manpower’s guidelines and recommendations for construction safety and the owner’s in-house safety management system.
• To attend site, progress, variation and coordination meetings and to keep proper minutes of these meetings.
• To follow up and report to relevant Employer within three (3) days for site issues raised during the meetings.
• To manage the team of supervisors on site to ensure that all site activities comply with the regulations and clients’ requirements and supervisors’ overtime claims.
• To ensure that all reinforcement, formwork, penetrations, etc. are finally checked prior to concreting. All concrete pours during office hours and all critical pours even after office hours shall be supervised by you personally (i.e. standing supervision).
• To record collate and file all incoming and outgoing design, shop, construction and coordination drawings. All old construction drawings shall be stamped ‘superseded’ and no checking shall be carried out on the superseded drawings.
• To generate defects list, supervise and monitor progress of rectification works and ensure that all defects are rectified as per Employer’s advice.
• To advise the Employer on the percentage of works completed for the purpose of verifying progress payment valuation, and to check contractor’s claims and variation orders.
• To ensure that the contractors record accurately on drawings, the installation works on site. This is to ensure that the as-built drawings reflect accurately the work that has been done on site. Also to check against the Employer’s drawings and identify and highlight the changes of variation orders so that Employer can direct the contractor to finalise the as-built drawings and to maintain a set of updated drawings on site.
• To check on quality of materials delivered to site and report to Client, PM, SO, SOR and QP of any materials that are not conforming to the specification. And to verify reports and claims submitted by contractors and to certify and sign on Delivery Orders
• To submit daily reports and updates to HDB based on an approved format. This will include and not limited to daily noise meter readings, daily safety and manpower reports.

Qualification

• Diploma in Civil/Structural Engineering or an equivalent certificate from a recognized institution/university or acceptable to the Commissioner of Building Control.
• Registered RTO (with BCA / IES / ACES) with Min. 5 years of RTO experience, institutional Project working experience preferred
• Good understanding in construction drawings and specification for Structural and / or Architectural works
  Familiar with Singapore Building Control Act and Construction Regulations.
• Good knowledge or experience in several aspects of construction activities
• Experienced in Coordinating Architectural / Structural works with project team
  

If you're a cybersecurity professional who wants to safeguard the digital privacy and security of millions of people globally, we want you to join our Security Operations Center as a Threat Hunter.

Who you are

You’re a natural at solving problems, and you have experience working on teams that know how to deliver results. You aren’t afraid of change, and you ask the questions that need to be asked. A lack of clarity is something you can’t settle for, and you voice your concerns when the balance between effort and impact seems off.

As someone with a growth mindset, you’re naturally collaborative and always willing to hear ideas from your colleagues. Likewise, you're willing to share your own knowledge and mentor others.

What you’ll do

Reporting to the Security Operations Center (SOC) Manager, you’ll play a pivotal role in securing our products and services by proactively hunting for threats in our environment, growing our security capabilities, and swiftly responding to security incidents to minimize the harm done.

You’ll collaborate closely with our engineering team, sharing your security guidance to shape the future of our products and position ExpressVPN as a champion of privacy and security.

What you’ll bring

• 3+ years of hands-on experience in cybersecurity fields, especially threat hunting, threat modeling, and incident response, and a record of identifying and mitigating complex threats
• Proficiency in analyzing data to identify threats in our environment, like cloud (AWS, GCP, etc.), SaaS apps, OS (Linux, macOS, Windows), and network logs, as well as an eye for innovation and automation
• An ability to develop advanced threat-hunting strategies, manage incident response efforts, and share strategic guidance in the development of secure products

How you’ll succeed

Your success in this role will be measured by:

• The impact of your threat hunting, incident response, and security guidance in improving the security posture of our systems and products
• Your contributions to building and securing our capabilities and processes, both within and beyond the Security Team
• The relationships you build and how you improve others around you through mentoring, constructive feedback, and effective collaboration

How we’ll support you

At ExpressVPN, we believe in empowering our team members to thrive. You'll find many opportunities to elevate your career and make a meaningful impact in cybersecurity, such as:

• Time to refine your technical skills, staying at the forefront of cybersecurity trends and technologies by working with industry experts across different specializations, and pioneering cutting-edge solutions to tackle evolving threats
• Chances to mentor and guide junior team members and contribute to their professional growth, and to be mentored by senior managers in turn
• Opportunities to manage projects and strategic initiatives as well as drive innovation to anticipate emerging threats
• Encouragement to participate in Capture the Flag competitions with your cybersecurity colleagues—the ExpressVPN team recently placed 20th out of 982 teams in the HTB Business CTF 2023

Are you a Senior Data Analyst with a proven track record of delivering clear business impact through data? We’ve been looking for you!

The data team at Kape is building a world-class, data-driven culture to empower our employees with timely, accurate information to drive their decision making.

In this role you will make a huge impact, influencing business decisions relating to millions of customers every day. You’ll work with great people on projects across the company, supporting top-performing departments including software development, engineering, product, marketing, content, and people management.

What you’ll be doing

As a Senior Data Analyst, you will:

• Act as a strategic partner working in cross functional teams to grow the extent of data-driven planning and decision making in specific areas. Some examples of stakeholders you will work with: Sales & Marketing, Product Operations, Customer support, HR and Finance teams
• Lead complex projects to turn data into insights, predictions, and actionable recommendations, delivering clear business value to your cross functional teams in their business challenges.
• Deliver impactful insights and recommendations using compelling visualizations in user-friendly dashboard designs.
• Work in partnership with data-platform to define requirements and standards for data pipelines and transformations, ensuring alignment with broader team requirements.
• Drive optimization and efficiency in all you do and challenge the status quo for the team’s processes'.
• Contribute to the planning & execution of Insights Services growth within the organisation - as a group of people, as a partner within cross functional teams and as an enabler to support others to self-serve their data and insight needs.

Who we’re looking for

If this sounds like you, please get in touch!

• Are passionate about data and using it to influence business decisions.
• Have 4+ years of experience in a Senior Data Analyst / Business Intelligence Analyst role.
• Adept at integrating with the business to truly understand their business challenges, defining how data can help and integrating it at the earliest opportunity to increase data driven decision making.
• Have strong business acumen and a business-first approach to problems.
• Have a track record of delivering clear business value from data through fit for purpose and actionable insights.
• Are an excellent communicator and use storytelling to bring insights to life and make connections on the business level.
• Have outstanding analytical skills - from unearthing valuable insights through querying data to creating compelling visualisations for ease of understanding.
• Are organized and able to lead complex projects with multiple user stories and dependencies.
• Thrive on uncovering synergies and efficiencies in your work, the work of the team, and beyond.
• Seek a fast-paced environment where you will make an instant impact.
• Want to work alongside other intelligent and passionate people.
• You are fluent in English.

Nice to have, but not required

• Data science experience (e.g. experimentation, predictive analytics, machine learning).
• Training / mentoring experience relating to data: Can be with team members or across business units and their data use.
• You are comfortable talking technology and communicating with developers on technical topics.

Find Your Dream Job with Us

WE ARE HIRING!! Apply now and make a difference.

Role: Production Support Analyst

Job Requisition Number: JR46056

Job Level: 3-5 years of relevant experience (L2)

Location: Singapore

Job Objectives

Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations.

We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure.

Our operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing.

Key Responsibilities

· Deliver a 1st class Production Support service to Channel’s stakeholders

· Responsible for availability, incident, problem and capacity management for the applications in scope

· Response and resolve incidents, problem and user queries through proper analysis

· Manage communication for Incidents (SLA breaches, Application Major Incidents, Logistics issue) and responsible for communications within team, manager and department

· Drive technical remediation in line with agreed non-functional requirements

· Evidence continual service improvement of processes and tasks (via automation)

· Ensures essential process / procedures are followed and contribute to defining standards.

· Coach and be receptive to coaching to uplift the team’s and your individual knowledge

· Communicate complex technical issues to business users in a language they understand

· Contribute in effective knowledge management best practices within team and organization

· Work closely with 1st & 3rd level support and development teams to the incidents, problem and users queries are resolved within SLA

Key Requirements:

Education:

· Bachelor’s degree in computer science or related field.

· At least 6 years’ relevant experience, preferably in a Finance Institution.

Essential:

· 5 + years of experience working in Banking IT industry support. Experience in Microsoft Dynamics CRM and Siebel CRM applications.

· Strong team player. Flexible and being able to manage time effectively.

· Able to work with a sense of urgency under multiple deadlines and successfully organize and complete tasks with minimal supervision.

· Experience in L2 / L3 support in a Production Support group in a high availability / mission critical environment.

· Strong understanding of ITIL methodology

Technical Skills:

· 5+ years of experience with Distributed Technologies – Microsoft Dynamics CRM, MS SQL Server, Unix, MQ, Oracle.

· Strong working experience in Microsoft Dynamics CRM application production support

· Strong understanding of Microsoft Dynamics CRM application architecture

· Excellent troubleshooting skills in Control-m batch issues, SSIS packages

· Strong automation skills (Unix Shell scripting / windows batch scripting or any other scripting language)

· Hands-On experience in writing / debugging scripts, code, and database queries

· Software Engineering & Change Management

· Solid understanding and execution of DR & BCP

· Good experience in Middleware MQ / BMC / Control-M/Remedy incident Management tools

· Competent in Microsoft Excel, PowerPoint and Word document

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location