Intellimaticz Pte Ltd

Role: Reporting Analyst

Job Requisition Number: INGSSK001

Job Level: 9 years of relevant experience (L3/L4)

Location: Singapore

Job Objectives:

· Support monthly, quarterly, annual and adhoc status reporting, forecasting and associated deliverables aligned with the operational activities of the Reporting & Analytics function.

· Support Service Reporting & Analytics team for tasks required for definition, improvement and delivery to the organisations stakeholders

· Receive demand requests, prioritise and manage resource allocation to key activities along with the Reporting Lead in managing outputs required from the Reporting & Analytics team

· Support day-to-day operational activities associated within the Dept’s Service Catalogue for reporting

Key Responsibilities:

· Prepare reports using Qlik / other visualisation tools and provide trend analysis statistics to assist in management’s decision making.

· Lead in managing overall deliverable for key stakeholders with guidance from the Reporting & Analytics Lead

· Continuously bring in improvements and efficiency in the reporting deliverables using features of Qlik tool and other associated reporting tools

· Automate manual ways of generating periodical reports to gain efficiency and take forward data analysis capability to next level

· Ensure defined processes and best practices are followed by the unit and act as a single point of contact in clarifying the latest artefacts, documents and best practices related to reporting & analytics processes

· Ensure best practice, process improvements are held in a repository and are kept up to date.

· Assist the Reporting & Analytics team lead in resolving any department operational issues related to reporting and process activities and driving improvement initiatives.

Key Requirements:

· About 5 - 7 years of core experience in data handling, reporting using Qlik sense (and any other related reporting tools) and process related environment, preferably in the area of Banking and Finance.

· Exposed to dashboard building, reporting automation, user management, stakeholder management, reporting, process improvement, department level operational activities and assisting the leads in governance forums.

· Aspiration to excel in reporting and process streams and willingness to continuously learn new tools and techniques

· Strong attention to details, excellent data analytical and reporting skills.

· Strong people management and time management skills.

· Excellent client facing, internal communications, written and verbal communication skills.

· Hands on experience with any of the exporting tools, advanced excel skills and certification in any of the process frameworks is a plus.

Please forward your resume in MS word format to r[email protected]

Please do not send a PDF Format Resume. Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

Work done will be at the direction of the Principal Investigator (PI), and where relevant, the Industry Directorand Centre Director. As the Programme is interdisciplinary and multidisciplinary by nature, you will be expected to convey your domain expertise and edify others (and vice versa) in as productive, constructive, and collaborative a manner as possible.

You may be asked to participate in the development of use cases and delivery of proof-of-concept prototypes for government and industry partners in the areas of computable contracts and "rules as code". Experience in requirements analysis and agile, iterative methodologies will be useful at this stage.The work of the team will be largely determined by these use cases and customers. We will work with multipleuse cases so that we can abstract across them and develop generalized, reusable infrastructure. We will work with specific customers so we can build useful applications on top of that infrastructure.You will work as part of a team of research engineers, developers, and domain expertise and you will beexpected to actively participate in team meetings and text-based communications. You will be expected to be active members of the applied research community, by validating and contributing to advances in computational law.

As a Technical Project Manager, you will be required to work closely with and at the direction of the PI and Industry Director. This includes:

• Determining and planning the core requirements, deliverables, budget, and resources of a use case or research project
• Allocating tasks and designating responsibilities by identifying the specific skill sets of engineers
• Supervising the research team and monitoring progress of technical tasks on a daily basis,
• Leading project milestones tracking and ensuring that project objectives and timelines are met
• Identifying project challenges and problems and devising strategies to resolving them at both the team level and technical level
• Coordinating the team and developing effective communication plans and processes
• Collating project status update and reporting them regularly to the PI and Industry Director, including escalating any functional/timeline issues in a timely manner
• Organising meetings, setting the right agenda, recording outcomes and tracking open items to closure
• Managing risk, issue, dependency and ensuring mitigation plan
• Driving the recruitment for roles within the team to fill any skills gap
• Engaging with industry partners to understand business requirements and constraints
• reading academic papers, standards publications, and related material such as blog posts andpresentations
• Reading (and updating/commenting, relevant) existing software documentation
• creating presentations, video recordings, walkthroughs, etc. to document and explain research workdone
• writing (and presenting, if so decided by the PI) academic papers and materials for publication; and
• documenting in a sufficiently-detailed manner so as to share what you've learned.

• Bachelor Degree, and any experience with law and/or computer science, are a plus
• Degree holder with at least 5 years of relevant working experience
• Track record in leading, managing and delivering technology projects
• Good team player with excellent interpersonal and communication skills (written/spoken English)
• Strong experience in project management
• Excellent analytical, problem solving and stakeholder management skills
• Strong capabilities in producing project reporting
• Technical proficiency: GitHub, Asana, Slack, and all major forms of software methodology (Agile, Lean,Scrum, etc)
• Essential for the individual to be self-motivated, resourceful, and able to work independently
• Agile, with meticulous attention-to-detail, and well-organised
• Ability to multi-task and willingness to learn quickly and effectively
• Ability to be discrete and maintain confidential information
• Understanding of how to prioritize and respond accordingly
• A self starter who is able to work independently, and under pressure, while consistently exercisingsound judgment even when faced with ambiguity
• Be transparent and unafraid to challenge, ask questions or call out obstacles
• Excellent organizational skills and ability to roll up your sleeves to get things done

#LI-JN2

Job Description

Highly skilled and experienced Senior Insurance Business Analyst to join our team.

Candidate must have a strong background in insurance business analysis, with at least 7-10 years of on-ground experience.

Candidate would be responsible for analysing insurance business processes & KPIs, identifying best ways to consolidate and map, develop strategies for consolidated reporting.

Key Responsibilities:
Conduct thorough analysis of insurance business processes, focusing on areas such as underwriting, claims processing, policy administration, and customer service, with a keen understanding of the nuances and complexities within the insurance industry.

· Drive the identification and development of key performance indicators (KPIs) relevant to insurance operations, ensuring alignment with business objectives and strategic goals.

· Utilize a profound understanding of insurance reporting requirements to develop and implement robust reporting mechanisms, providing actionable insights for decision-makers.

· Lead the analysis and consolidation efforts in the context of mergers and acquisitions involving two insurance companies, ensuring a seamless integration of systems, processes, and teams.

· Collaborate closely with cross-functional teams to elicit and document detailed requirements, define project scope, and articulate business needs for insurance-related initiatives.

· Oversee and contribute to the generation of comprehensive business requirements documents, ensuring they accurately reflect the intricate demands of the insurance business.

· Facilitate and lead meetings with key stakeholders to discuss insurance business strategies, report on project progress, and address any challenges or concerns that may arise.

· Develop and maintain strong relationships with internal and external stakeholders, including business partners, regulatory bodies, and third-party vendors, fostering a collaborative environment.

· Share profound subject matter expertise on insurance business processes, trends, and best practices with the team, promoting continuous learning and improvement.

Qualifications:

· Bachelor's degree in Finance, Insurance, or a related field, with a solid academic foundation in insurance principles and practices.

· 7-10 years of progressive experience in insurance business analysis, with a demonstrated track record of success in roles of increasing responsibility.

· Deep understanding of insurance & health operations, including underwriting, claims processing, policy administration, and customer service, acquired through hands-on experience in the industry.

· Proven ability to generate, analyse, and interpret key performance indicators (KPIs) specific to insurance operations, enabling informed decision-making and strategic planning.

· Extensive knowledge of insurance reporting requirements and regulations, with experience in developing and implementing comprehensive reporting mechanisms tailored to insurance business needs.

· Previous involvement in mergers and acquisitions within the insurance sector, including experience in consolidating operations, systems, and processes to achieve synergy and maximize efficiency.

· Strong analytical skills, with the ability to dissect complex insurance business processes, identify areas for improvement, and develop practical solutions to enhance operational effectiveness.

· Excellent communication and interpersonal skills, with the ability to convey technical concepts to non-technical stakeholders and foster collaboration across diverse teams.

· Proven track record of leading and managing cross-functional projects, from inception to completion, with a focus on delivering results on time and within budget.

· Certification in Business Analysis (e.g., CBAP, PMI-PBA) and insurance industry certifications (e.g., CPCU, AINS) are desirable.

· Demonstrate a commitment to professional development and excellence in the field of Insurance (BFSI).