Your Career 

As a Senior Technical Sales Manager, you will collaborate closely with your sales partner across the APJ region, forging robust relationships with targeted MSP/MSSP partners. Your primary mission will be to introduce Prisma SD-WAN and SASE solutions, along with other products from our platform portfolio, to their clientele. Armed with deep technical expertise in networking, routing, and managed cybersecurity services, you'll not only establish trust with our MSP/MSSP partners but also work collaboratively to fortify the security of their managed services. Leveraging insights gained from your customer interactions, you'll offer valuable feedback and suggestions to our product management teams for new feature development and enhancements.

Your Impact

• Architect and promote validated SD-WAN/SASE solutions to MSP/MSSP partners, empowering them to offer these services as managed offerings to their customers
• Identify prospective and existing customer opportunities that align with our solution offerings
• Collaborate closely with regional sales leadership to provide strategic and tactical sales support
• Foster growth by cultivating and nurturing relationships with current and potential MSP/MSSP partners
• Serve as the go-to technical advisor for MSP/MSSP partners, earning their trust and respect
• Establish yourself as a trusted consultant for MSP/MSSP partners' sales, product, and engineering teams
• Execute and oversee sales strategies in partnership with your Sales Account Manager and MSP/MSSP partners
• Ensure the ongoing satisfaction, support, and adoption of new products and services by both MSP/MSSP partners and their end customers
• Effectively convey Palo Alto Networks' market leadership and value propositions
• Exhibit exceptional verbal and written communication skills to manage interactions with customers and partners
• Demonstrate agility in working within small, creative teams as well as cross-functional teams
• Champion collaboration and teamwork as fundamental principles
• Embrace an ambitious and proactive attitude
• Pursue continuous self-improvement and learning to maintain technical leadership in relevant technologies such as Networking, SD-WAN, SASE, data center, public cloud, cybersecurity, 5G, and more

Job Duties:

• To perform KYC due diligence of new relationships and existing clients (periodical revisions) as a Maker or Checker;
• To conduct checks and due diligence on these clients primarily looking out for PEP/Adverse news/information that may be detrimental to the reputation of the bank;
• To liaise and coordinate with Front Office and Client Office Team on the collection of the KYC documents/information;
• To escalate complex cases to APAC Compliance and/or Head Office Financial Security for advice, clarification or validation where applicable;
• To provide guidance and sharing of KYC knowledge to the junior team members in the team and other departments;
• Inputting and Maintenance of the Static Data/Accounts of the Clients into the KYC Database;
• Ensure accurate and proper maintenance of statistics for timely MIS reporting/other ad-hoc reports and perform monthly reconciliation on the KYC Status versus Opened Accounts of the Existing Clients (when required);
• To work with Client Office to ensure deliverables is done in accordance with business’ priority
• To raise escalation early to respective managers when there is seen to be a potential issues
• Involve in active dialogue locally and globally (when needed) and participate in local and global transformation projects
• Participate in discussion and regular calls with stakeholders to go through statuses of Periodic Review cases
• To take part in Projects and perform UAT testing assigned by the Manager

Job Requirements:

• Bachelor's Degree Holder in Banking / Finance / equivalent
• Minimum 2 - 3 years of experience in KYC / CDD, preferably in Corporate Investment

Interested applicants please send your resume in MS Words format and attention it to Tan Joanna (R1104661)

Short listed candidates will be notified

www.ambition.com.sg

EA Registration Number: R1104661

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. Licence Number: 10C5117

Service Engineer / Technical Specialist | 5 Days Up to $3k | Loyang

Location: Loyang Way
Working Days: Mon - Fri
Working hours : 830 a.m. to 530p.m.
Salary : $2,500 - $3,000

Requirements

• NTC2 / Diploma in Electronics/Mechanical/Mechatronics Engineering
• Preferably with experience in Vacuum Technology and/or Wafer Testing.
• Training provided
• Travelling required.

Responsibilities

• To provide support and application for Wafer Sort & Testing Related Equipment.
• Service & Calibration of Hi Vacuum Pumps and related equipment for the semiconductor industry.

The Supreme HR Advisory Pte Ltd | 14C7279
Ong Boon Kiet (Travys) | R22104769
Senior Recruitment Consultant

We are representing our client in the global technology and engineering space to look for an experienced Technical Services Manager who will manage all the technical personnel in the project team and assigning technical tasks to them and oversees the delivery of technical services to customers.

You are responsible for ensuring that the technical services meet the quality standards, budget, and deadlines of the clients or the organization.

Requirements

• Work closely with the Project Manager to ensure that the project milestones are met, and coming out with the detailed schedule with the tasks, dates and duration
• Work closely with Pre-sales team to review their design, scope and effort estimation for new opportunities
• Lead a team of Technical resources in the project to complete the required scope on-time.
• Lead the design and architecture of cloud solutions based on business requirements and best practices.
• Oversee the deployment of cloud services and applications, ensuring reliability, scalability, and performance.
• Lead cloud infrastructure provisioning, configuration, and optimization efforts.
• Collaborate with cross-functional teams to integrate cloud solutions with existing systems and applications.
• Monitor and analyze cloud infrastructure performance metrics to identify areas for optimization and improvement.
• Implement performance tuning strategies to enhance the efficiency and responsiveness of cloud-based systems.
• Drive initiatives to automate repetitive tasks and streamline cloud operations.
• Provide technical leadership and guidance to cloud PS teams.
• Mentor team members on cloud technologies, best practices, and emerging trends.
• Evaluate cloud service providers and technologies to determine the best fit for organizational needs.

Requirements

• Minimum 15 years of experience in IT infrastructure management, with at least 8 years focused specifically on cloud technologies.
• Relevant certifications such as AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect Expert, or Google Professional Cloud Architect are required
• Demonstrated experience in designing, implementing, and managing cloud solutions in public, private, or hybrid environments is essential. Candidates should be proficient in one or more cloud platforms such as AWS, Azure, or Google Cloud.
• Strong understanding of cloud architecture principles, including compute, storage, networking, and security concepts. Experience with cloud-native services and technologies is highly desirable.
• Proficiency in cloud automation, orchestration, and infrastructure-as-code tools such as Terraform, Ansible, and Kubernetes. Experience with DevOps practices, CI/CD pipelines, and containerization technologies (e.g., Docker) is a plus.
• Strong leadership, communication, and interpersonal skills are essential for this role. Candidates should have experience leading teams, collaborating with stakeholders, and driving technical initiatives.
• Experience in leading a team of technical resources and provide mentorship and guidance to them (if neccessary)
• Experience with infrastructure automation and configuration management tools such as Terraform, Ansible, Puppet, or Chef. Ability to define infrastructure resources declaratively and manage them programmatically.
• Ability to work in a fast-paced, dynamic environment and adapt to changing priorities and requirements.
• Ability to collaborate effectively with cross-functional teams and stakeholders, fostering a culture of teamwork and collaboration.
• Knowledge of containerization technologies like Docker and container orchestration platforms such as Kubernetes. Experience in containerizing applications, managing container clusters, and optimizing containerized workloads.
• Understanding of cloud networking concepts including virtual networks, subnets, routing, load balancing, and security groups. Knowledge of network protocols, VPNs, and SD-WAN technologies.
• Familiarity with DevOps principles, continuous integration/continuous deployment (CI/CD) pipelines, version control systems (e.g., Git), and agile methodologies. Ability to automate software delivery processes and streamline development workflows.

Location: Singapore Client Office (On-Site)

Salary: 50,000 - 62,000 SGD, annually + 10% performance bonus

THIS POSITION REQUIRES YOU TO BE IN OFFICE Monday - Friday.

A little bit about us:

Applied Value Technologies is an early-stage, mission-driven venture revolutionizing the way companies view IT productivity. We help our customers scale with next-generation application services that accelerate user productivity through enhanced automation and a highly personalized user experience. Our goal is to be a trusted partner, collaborating with customers to design and implement user-centric, technology-enabled support solutions at scale.

About the Role:

Applied Value Technologies is seeking a Senior Technical Support Specialist to assist in the delivery of our mission- and business-critical application services with internal customers. Reporting into the People Experience, our goal is to deliver excellent technical support with outstanding customer service, satisfaction, and timeliness. Candidates must be passionate about technology, live for amazing customer service, and thrive in a fast-paced environment.

Our clients are Fortune 100 technology companies, providing platforms that help connect people around the world. They share a core value of scaling business by putting people first, and the People Experience team is uniquely positioned to propel this work to the next level as the customer’s needs act as the guiding compass, not the technology’s limitations!

About You:

• Familiar with end-to-end Customer/IT support processes
• Adjusts easily to new or changing circumstances.
• A collaborative utility player mentality (low ego) with a proactive sense of curiosity
• Focuses on achieving results that promote business success.
• Demonstrate proactive and professional communication skills with all stakeholders and partners
• Maintain a professional, adaptable, and respectful manner
• Provide high quality service to all users

Responsibilities:

• Handle and resolve complex customer issues that have been escalated from Level 1/Tier 1 support
• Utilize advanced troubleshooting techniques to diagnose and solve problems.
• Ensure issues are resolved within the agreed service level agreements (SLAs).
• Utilize Service Cloud analytics tools to identify trends, recurring issues, and areas for improvement in the triage process.
• Use Salesforce Service Cloud to track, manage, and resolve customer cases.
• Communicate effectively with IT and business stakeholders to improve on the ground engagement with cross-functional partners
• Maintain accurate and detailed case records, ensuring all interactions and solutions are documented
• Generate and analyze reports to identify trends and areas for improvement
• Provide exceptional customer service and ensure a high level of customer satisfaction.
• Follow up with customers to ensure their issues are fully resolved and gather feedback.
• Work closely with other departments, including Level 3 support, engineering, and product management, to resolve complex issues.
• Escalate unresolved issues to appropriate teams and follow up to ensure timely resolution.
• Participate in regular team meetings and provide feedback on service improvements.
• Stay updated on the latest features and best practices of Salesforce Service Cloud.
• Suggest and implement process improvements to enhance efficiency and customer satisfaction.
• Participate in ongoing training and professional development opportunities.

Your Expertise:

• Bachelors in Information Technology, Business or a related field preferred
• 3-5 years of experience in application support, with a focus on cloud services, HCM recruiting and/or SaaS platforms
• 3+ years in a hands-on application production support role working on triage, troubleshooting, and coordination on HRIS / ATS systems
• Understanding of end-to-end HCM recruiting processes (Workday)
• Proficiency in using Service Cloud, CRM systems, and support ticketing systems
• Experience in other 3rd party CRM tools
• Understanding of cloud computing concepts and architectures and familiarity with APIs, integrations, and common web technologies.
• Knowledge of database management and querying.
• Excellent verbal and written communication skills. Ability to convey complex information clearly and concisely.
• Experience operating with SLAs in a client-facing role in a production environment
• Ability to work effectively as part of a team and collaborate with other departments.
• Highly organized with the ability to manage multiple cases and tasks simultaneously.
• Ability to work in an onsite office setting 100% of the time
• Flexible to work on-call schedule on weekdays and occasionally on weekends

Nice to have:

• Experience with case management, automation, and service analytics in Salesforce.
• Intermediate SQL skillset
• Strong familiarity with Workday HCM and Salesforce Service Cloud
• Experience with reporting and metrics
• Strong expertise with rules-based automation, process documentation, and ITSM best practices (ITIL)
• Salesforce Service Cloud Certification
• Workday HCM Certification

We’ve got you covered:

• Competitive salary + performance bonus
• Unlimited paid leave
• 100% employer - paid healthcare benefits (medical, dental vision)
• Sick leave accrual
• 100% paid parental leave - up to 16 weeks
• $1,200 Learning & development allowance (annually)
• $1,200 Health & Wellness allowance (annually)
• Employee referral program
• 401k match up to 4%
• 12 paid holidays annually

Applied Value is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Hiring is contingent on candidate verifying their eligibility to work in Singapore and passing a complete background check.

Technical Safety Specialist (Ref.No. R1007102)

at our location in Singapore

This Technical Safety Specialist is reporting directly to the System Assurance Manager.

This Technical Safety Specialist is responsible for the execution of RAMS Engineering activities in accordance with the company’s processes, applicable industry standards and best practices.

You will enjoy having these responsibilities:

• Execution of RAMS Engineering activities in accordance with the company’s processes, applicable industry standards and best practices;

• Ensure RAMS strategies are flowed down throughout the project organisations;

• Perform hazard identification studies, hazard analyses, safety analyses and hazard management;

• Define safety requirements; analyse and evaluate design compliance with safety requirements and safety principles;

• Review safety test strategies, plans, procedures, scenarios and test results;

• Review Installation, Cut-in / Cut-out, T&C, and Deployment method statements;

• Review the adequacy and completeness of safety evidence and produce safety artefacts;

• Ensure effective communication of Safe Operating Requirements (SORs) to Customer;

• Perform RAM analyses and manage RAM demonstration;

• Interface the Customer and other parties for project RAMS coordination;

• Interface the organisation management for RAMS activities internal reporting;

• Maintain KPI on RAMS activities including: Quality, Cost and Deadlines;

• Other tasks as assigned by the direct manager.

You have:

• Bachelor’s degree or higher in Engineering Fields of Electrical, Electronic, Computer Science & Engineering, or related discipline

• Good knowledge of CENELEC (EN) Railway RAMS Standards

• Good knowledge of railway signalling principles and CBTC system

• Minimum 5 years’ experience in RAMS Engineering on railway safety-related systems including minimum 2 years’ RAMS experience on CBTC system; OR

• Minimum 5 years’ experience in Design & Engineering (System, HW and/or SW), Integration, Testing, Verification and/or Validation of CBTC system

Our esteemed client, an established MNC, is searching for a Technical Assistant (Electromagnetic Compatibility):

Job Responsibilities

• Set up and perform tests on company's products to meet various commercial EMC (Electromagnetic Compatibility) standards.
• Prepare test reports and compile test data.

Job Requirements:

• ITE or Diploma in Electrical & Electronics or a related field.
• At least 3 months to 1 year of working experience in product testing.
• Self-motivated and able to work independently.
• Strong teamwork and interpersonal skills.
• Experience in a manufacturing plant environment is a plus.

Additional Information:

• Salary: Up to SGD 2,000 +AWS +VB
• Working Location: West

For interested parties, kindly click on "APPLY NOW" or send in your resume in MS Word format to

[email protected]

*We regret that only shortlisted candidates will be notified*

TSTAR Recruit Pte Ltd| EA Licence No:22C1039| Co.Reg.No.202207088Z| EA Registration No.: R1767370 (SIA KAI SING)

Job Description:

We are seeking an experienced Revenue Analyst to manage and optimize our revenue, profit, and pricing strategies. This role involves analyzing Pricing data, forecasting revenue, and developing actionable insights to maximize profitability. The ideal candidate will possess strong analytical skills, experience in revenue management, and proficiency in market and pricing analysis.

Key Responsibilities:

• Revenue & Pricing Analysis: Prepare and provide revenue forecasts, pricing strategies, and financial projections. Analyze data to draw actionable business conclusions and offer recommendations for improvement.
• Reporting & Forecasting: Monitor and report on financial performance against budgets and historical data. Manage month-end reporting, perform audits, and prepare forecasts for revenue and profit.
• Market & Competitive Analysis: Conduct competitive analysis and support market sales strategy meetings with data-driven insights.
• Stakeholder Communication: Develop and maintain relationships with stakeholders, ensuring clear communication of data analysis and reports.
• Skills:
  • Strong analytical and decision-making abilities
  • Excellent communication and presentation skills
  • Ability to multitask and meet deadlines in a fast-paced environment
  • Proficiency in MS Excel and PowerPoint
  • Understanding of competitive market dynamics

If you are a proactive individual with a passion for optimizing revenue and pricing strategies, we invite you to apply for this exciting opportunity.

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys’ privacy policy.

Responsibilities:

• Review of project orders relevant specification and/or data sheets
• Providing and implementing cost effective and best engineering solutions for project
• Support sales, project and production team on various aspects of technical/engineering matters
• Prepare engineering documents, i.e. Assembly drawing with BOM, control schematic drawing, test procedure, data sheet and engineering library
• Manage engineering change function and ensure engineering documents are updated
• Providing engineering practice and calculation to meet project timeline
• Field support for the customers to resolve after sales / any technical issues
• Travel along with Technicians to installation base and sites if situation arises
• Administer and to maintain the SAP item master data
• Drive the department’s improvement programs and/or process efficiency initiatives

Requirements:

• Diploma/Degree in Mechanical/Instrumentation or equivalent
• At least 1-2 years experience in Marine, Oil & Gas or Automation industry
• Possess knowledge in instrumentation and control system
• Knowledge in industrial standards related to Valve Automation
• Able to read and interpret Drawings, Specifications and Technical documents
• Knowledge of AutoCAD 2D/3D or drafting software & SAP will be added advantage

Interested applicants, send in your updated resume by clicking “Apply Now”.

Michelle Koh

EA License No.: 23C1894

EA Personnel No.: R1656105

HDB SENIOR RESIDENT TECHNICAL OFFICER

1) Minimum 8 years experience in site supervision of highrise residential projects.

2) Essential to have good knowledge and experience with Architectural, Civil & Structural and M&E works.

3) Possess at least the National Construction Certificate of Supervision (NCCS).

4) Preferable with prior experience in HDB projects.

Benefits:

• Basic: Up to $4500
• Transport allowance: $800
• Mobile allowance
• OT Pay

Responsibilities:

• Provide technical support and assistance to clients and internal teams in the security solutions industry.
• Install, maintain, and troubleshoot security systems such as CCTV, access control, and alarm systems.
• Conduct site surveys and assessments to determine optimal security system solutions.
• Collaborate with clients to understand their security requirements and provide customized solutions.
• Ensure compliance with industry standards and regulations in the implementation of security systems.
• Provide training and guidance to clients and internal teams on the operation and maintenance of security systems.
• Monitor and evaluate the performance of security systems and recommend improvements or upgrades.

Requirements:

• Min Nitec Electrical or Electronic Engineering or related field.
• Min 2 years of experience in the security solutions industry.
• Strong knowledge and hands-on experience in CCTV, access control, and alarm systems.
• Excellent problem-solving and troubleshooting skills.
• Good communication and interpersonal skills.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected]

EA License No.: 13C6305

Registration No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

• Handle the machine and equipment in the factory to ensure they run smoothly and increase efficiency.
• Hands on in the daily operations at the manufacturing plant.
• Implement and maintain good manufacturing standards to achieve higher efficiency, productivity and quality.
• Create realistic workflows for plant operations to run smoothly.
• Consolidate quantitative and qualitative data for reporting and analysis.

Requirements:

• Diploma and above
• At least 3 years of experience in handling machine and equipment in a food manufacturing industry.
• Excellent problem-solving skills with good planning, organization and project management skills.
• Familiar with local regulation (SFA, NEA) and F&B certifications (BRC/FSSC22000).

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Responsibilities:

• Equipment set up for various systems, conduct testing & commissioning
• Follow up with clients in a timely manner
• Assist Sales Team with Site survey & system design
• Provide support and manage project
• Perform troubleshooting and repair / replace faulty parts
• Provide onsite support to diagnose and rectify problems
• Equipment set up for various systems, conduct testing & commissioning
• Follow up with clients in a timely manner
• Assist Sales Team with Site survey & system design
• Adhoc duties as required

Requirements:

• Experience in Technical Projects, i.e.: upgrade software in comp's products: CCTV
• Able work independently and also with other both indoor and outdoor locations

Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to shinleng.liew(at)cvistahr.com

Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion

R23119309 | EA License 16C7883

Job Descriptions

• Manage a team of in-house Technician including roster planning, to carry out day-to-day building M&E services.
• Develop and implement preventive/ corrective M&E maintenance to ensure smooth and efficient operations of services.
• To provide technical knowledge and advice to the Team to resolve any site issue. To respond and compile fault cases and highlight any major issue to managers.
• Oversee sub - contractors in fitting out/ reinstatement of A&A works in accordance with authorities/ building’s regulations if needed. Manage minor A&A works M&E /facility-related repair and replacement works.
• Managing and fostering relationships with team/vendors and other key stakeholders through effective communications, collaboration, and engagement.
• Ensure set SLAs (Service Level Agreements) / KPIs (Key Performance Indicators) fulfilled.
• Administration of service or term contracts including cost comparisons and negotiation for contract renewal/ replacement of building M&E services.

Requirements

• Facilities management background with at least 4 years of similar experience.
• Minimum Diploma / Degree in Facilities Management , Building , Engineering or any equivalent.
• Good technical knowledge in Mechanical systems / engineering and ACMV.
• Good communication skills and Proficient in Microsoft application.

What an Analyst, Implementation Services does at Visa:

The Implementation Services team is a talented team of professional services organization responsible for overall technical program management and implementations, with a focus on implementation services provided to Clients, including but not limited to, enabling a broad range of products and solutions, supporting complex processing modifications, and general tactical initiatives for Visa clients across the Asia Pacific (AP) region.

This position serves as Visa Project Manager for implementation services provided to Clients, including but not limited to, enabling a broad range of products and solutions, supporting complex processing modifications, and general tactical initiatives for Visa clients across the AP (Asia Pacific) region.

This is an individual contributor responsible for solving complex problems, serving to gather and document project requirements while providing client consultative guidance on Visa regulations, fees, features, and functionality. 

In this role, you are expected to:

• Lead and execute high quality project management support to Visa clients and processors to ensure client expectations are met in line with agreed timelines
• Coordinate directly with clients to analyze card program setup requirements to implement Visa products and services to support the business and formulate implementation solutions 
• Confidently manage client projects in parallel to product developments and a changing landscape 
• Build and enhance positive working relationships with key Visa client institutions, processors, and internal stakeholders
• Be able to communicate complex, technical concepts in a focused and well-organized manner 
• Be able to learn and acquire knowledge in modern technologies in keeping step with market developments 
• Good analytical skills, not just for problem analysis, but to use technical acumen for reviewing appropriateness of technical or project documents and in integrating systems solutions 
• Prepare and maintain detailed project plans, risk/mitigation plans, status reports, and issues logs to enhance internal and external communications
• Represent client system and operational requirements to internal Visa organizations
• Be an active contributor in a high-performing, supportive, and inclusive team culture
• Constantly create good functional collaboration with internal and external stakeholders, by being able to speak confidently with a professional demeanor 
• Be accountable for delivering agreed objectives. Be responsible for own workflow assignments and must be able to take the initiative to resolve problems and ensure delivery on commitments, leveraging your immediate manager for guidance and direction where needed
• Coordinate internal Visa resources to ensure delivery on commitments 

Why this is important to Visa:     
The role works across a breadth of internal and external stakeholders to achieve the stated project objectives. If required, this role escalates projects that are in jeopardy and works with line management within Visa and the Client organization to make decisions that bring needed resources to resolve any issues. The role serves as a technical/functional specialist and works independently with guidance only in the most complex situations.  

Projects you will be a part of:

Client implementation projects are the gateway to new business and increased revenue for Visa, as well as being key to helping our clients achieve their business objectives. The team leads project discussions with Visa Clients to achieve a timely and error free implementation of new Visa products and services and/or add-on of Visa programs. This role is responsible for solving complex problems and taking a broad perspective to identify innovative solutions.

If you are passionate about efficient project delivery that meet key business needs, love to apply your business acumen to solve unique or complex problems and get excited about delighting our clients through successful and efficient project execution, then this is the role for you.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

• Collaborate with stakeholders to gather, analyze, and document business requirements, translating them into functional specification
• Evaluate current business processes and workflows, identify areas for improvement, and suggest solutions to streamline operations
• Facilitate meetings and workshops with business users, IT teams, and external vendors to ensure clear communication and understanding of business needs.
• Conduct data analysis to support decision-making, creating reports, dashboards,Possess a degree in Computer Science/Information Technology or related fields.
• Financial services industry experience in Asset Management is preferred.
• Possess working experience as a senior/lead business analyst for analytics projects in Asset Management.

The SDM Framework & governance lead is responsible for maintaining the System Development Methodology (SDM) process, infusing best practices, introducing best of class tools for project management across GTO teams and driving process improvement initiatives across the SDM and project lifecycle.

This role involves:

• Ownership of the SDM process for Group Banking Technology and serve as the SDM Champion across GTO in driving release updates of SDM process, work across GTO teams to infuse best practices and adoption within all teams across all projects;
• Leading SDM improvement activities & initiatives internally and with vendors.
• Support in integration of best practices on tools throughout the SDM and project lifecycle.
• The Technology function is responsible for activities related to the strategic direction and control of all information systems and technology capabilities, both internally and externally. Includes system design and programming, network planning, budget planning, database management, and computer operations.

Ownership of SDM process

• Ensure the SDM process is documented clearly and comprehensively;
• Maintain collaborative working relationships with stakeholders (such as management, practitioners, quality assurance and SMEs), to gather inputs, plan evaluations and establish new practices;
• Develop plans to implement needed improvements, coordinate planned implementations, and then track, measure and report the effectiveness of the improvement efforts;
• Provide on-going training and coaching on SDM process, especially when changes and improvement efforts will impact stakeholders;
• Form and lead working group across UOB GTO organization, consisting of members from relevant departments with a stake in SDM process, project lifecycle and supporting SDM process and tools, maintain a regular forum for discussion, feedback and idea generation.
• Perform assessments of SDM adoption across GBT projects and across GTO, work with relevant parties to drive adoption rate, awareness and training in this space.

Establish Enterprise SDLC tool architecture

• Establish and maintain a published architecture and strategic roadmap for all tools used for SDLC and project lifecycle;
• Identify areas where existing tools and/or integrations need strengthening;
• Prioritise and establish a roadmap for improvement activities;
• Conduct RFI/RFP to identify best in class tools to support the SDM tool architecture and project lifecycle;
• Ensure enterprise tools are sufficiently supported and documentation of best practises and effective utilisation is created and available.

Leadership

• Able to negotiate with and influence upper management
• Able to drive innovation in methodology and tools
• Able to identify resource capabilities and perform capacity planning
• Able to motivate team and take informative quick decisions
• Able to resolve conflicts among team members and with other teams
• Able to maintain good relationships with all stakeholders

Responsibilities

• Conduct Analyse, Design workshops with Client.

• Write Test scripts based on SRS/SDS.

• Perform Testing per test scripts and debugging.

• Perform edge testing and debugging.

• Read JSP and Java codes where required for debugging.

• Work with Developers to support defect fixes.

Requirements

• Bachelor's degree or higher in Computer Science Engineering, or a related field.

• 1-3 years of relevant experience

• Have experience facing clients.

• Familiar with Enterprise Java, SQL.

• Familiar with writing Test scripts and performing Testing.

Licence no: 12C6060

Our client, one of Asia-Pacific’s leading organizations is looking for:

Business Analyst-PEGA

Responsibilities:

• Analyse the client's needs, scope the problem and develop business case to address the problem.
• Document requirements, source and evaluate alternatives, and recommend solution that best fits the client's needs.
• Work with client's vendor and app vendor on the solutions and design to seek clarification and acceptance.
• Work with client's users to ensure smooth deployment and adoption of new solution.
• Identify stakeholders, techniques and processes to manage, track and trace requirements.
• Refine and clarify business need, define solution scope and develop business case.
• Explore, identify and document business needs.
• Assess current state, analyse stated requirements of stakeholders and elaborate to sufficient detail that accurately defines business need with in specified scope.
• Source and evaluate alternatives to identify solution that best fits business need, identify gaps, and determine workarounds/changes to the solution. Assess deployed solutions to see how well they met the original need.
• Manage conflicts, issues and changes to ensure stakeholders and project team remain in agreement on solution scope, communicate and manage expectations of stakeholders.
• Assess business needs for service requests and the impact of enhancements to the system.
• Assess problem resolution approach and implement effective service recovery of ICT incidents and establish systems and processes to prevent recurrence of the same incident.
• Understand the IT management policy, quality management policy and security guidelines to ensure the development processes, procedures and system are designed to comply with these policies and guidelines.

Requirements:

• Tertiary Education in relevant fields is preferred
• Hands-on experience in at least 1 full project development life cycles in PEGA.
• Consulting or Business Analysis experience.
• Prior knowledge in the system solutioning, development for mid and large-scale IT development projects.
• BPR and BPMN knowledge. Some experience in the business process mapping and defining requirement specifications.
• Knowledge of Webservice, REST API, sFTP and security concepts in security interfaces between systems.
• Extensive experience in the interpersonal communication, requirement/workshop facilitations and documentation of user requirement into Agile user stories, acceptance criteria.
• Extensive experience in defining UAT test scenarios and facilitate SIT and UAT tests. Ability to define data structure (ERD diagram), system interface specifications.
• Good experience in the data and database table design, data migration experience and skills in assessing and facilitating data migration and conversion.
• Excellent communication skills, both oral and written, with the ability to pitch ideas and influence stakeholders

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Interested applicants can also email CV at [email protected] (for faster processing, please state the exact job / position title applied “Business Analyst-PEGA”

Only shortlisted candidates will be notified.

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EA License Number: 10C3636
EA Personnel Name: Jagveer Singh Arora
EA Personnel Registration Number: R22109615

Our client, one of Asia-Pacific’s leading organizations is looking for:

KYC/Compliance Analyst

Responsibilities:

• Assist Front Office with doing a 1st level check on KYC profiles to ensure completeness and accuracy before approval.
• Perform name screening to check clients for adverse news.
• Sourcing relevant documentation, news articles, and internet searches to corroborate the clients' declarations.
• Assist with checking of Account Opening forms

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Interested applicants can also email CV at [email protected] (for faster processing, please state the exact job / position title applied “KYC/Compliance Analyst”

Only shortlisted candidates will be notified.

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EA License Number: 10C3636
EA Personnel Name: Jagveer Singh Arora
EA Personnel Registration Number: R22109615

Job Description:

Using the Talend ETL toolset, to create new and maintain existing ETL jobs.

• Design and implement ETL for extracting and transforming data from diverse sources, such as: Cloudera, PostgreSQL, and SQL Server databases.

• Design and develop database tables necessary along with the necessary constraints as per the requirement.

• Collaborate with Team members to understand source system structures and data retrieval methods/techniques, and tools within the organization.

• Support the development of data transformation logic using ETL tools or scripting languages like SQL, Python, etc.

• Clean, validate, and transform data to conform to target schema and quality standards.

• Work with the Team to execute data quality improvement plans.

• Participate in troubleshooting activities to maintain data integrity and process efficiency.

Requirements:

Experience with Talend, Python and Spark

• Should have good knowledge and working experience in Database and Hadoop (Hive, Impala, HDFS).

• Understanding of data-warehousing and data-modeling techniques

• Knowledge of industry-wide visualization and analytics tools

• Good interpersonal skills and positive attitude qualifications

• Degree in computer science, mathematics, or engineering

• Provide support to set up IT workstream for Wholesale Banking, Private Wealth Banking products and services such as Loan, Deposits, Treasury, Securities Custody and Execution

• Provide support to create technology roadmap to meet program objectives, work closely with Head Office, regional business sponsors and IT stakeholders

• Support program feasibility study, pros & cons of solutioning options to meet the program timelines and seek consensus from stakeholders.

• Liaise on defining of business & system requirement plan such as scope definition, schedule, resource allocation, budgeting, implementation plan and quality assurance processes

• Review the application architecture and infrastructure designs

• Work with wider stakeholders to explore technical solutions to achieve business objectives and requirements.

• Provide support to drive the implementation of regional technology programs to meet strategic or tactical objectives, always looking for standardization opportunities. Develop understanding of various banking systems such as at Japan Head Office, regional and country local systems to provide solutions for specific project and lead such initiatives.

• Provide support to drive the implementation of regional technology programs to meet strategic or tactical objectives and focusing on standardization opportunities.

• Support the establishing and implementing of project management practices, templates, policies, tools to expand and mature the Program and Project Management capabilities of the IT APAC organization.

• Participate in key regional meetings and provide updates and align for programs and projects.

• Support program risk assessment to mitigate potential issues and track status and progress.

• Provide support to set up IT workstream for Wholesale Banking, Private Wealth Banking products and services such as Loan, Deposits, Treasury, Securities Custody and Execution

• Provide support to create technology roadmap to meet program objectives, work closely with Head Office, regional business sponsors and IT stakeholders

• Support program feasibility study, pros & cons of solutioning options to meet the program timelines and seek consensus from stakeholders.

• Liaise on defining of business & system requirement plan such as scope definition, schedule, resource allocation, budgeting, implementation plan and quality assurance processes

• Review the application architecture and infrastructure designs

• Work with wider stakeholders to explore technical solutions to achieve business objectives and requirements.

• Provide support to drive the implementation of regional technology programs to meet strategic or tactical objectives, always looking for standardization opportunities. Develop understanding of various banking systems such as at Japan Head Office, regional and country local systems to provide solutions for specific project and lead such initiatives.

• Provide support to drive the implementation of regional technology programs to meet strategic or tactical objectives and focusing on standardization opportunities.

• Support the establishing and implementing of project management practices, templates, policies, tools to expand and mature the Program and Project Management capabilities of the IT APAC organization.

• Participate in key regional meetings and provide updates and align for programs and projects.

• Support program risk assessment to mitigate potential issues and track status and progress.

Bottomline is on a mission to be the world’s leading business payments company, aligning our team to the common purpose of transforming the way businesses pay and get paid.

It is a journey that goes around the world serving financial institutions and companies in more than 90 countries. Our offices across APAC are conveniently positioned to optimize our global reach. Sydney, Singapore, Bangalore, and Mumbai have state-of-the-art flexible workspaces, which truly reflect our energetic, innovative culture and mission to push the boundaries of the business payments space.

Culture and Values

We are one global team, who work with and for each other in a drive to delight customers through excellent execution, which fuels how we create and grow sustained business value for our customers, our team and all who partner with us.

Our culture encourages people to be brave and curious, to drive to closure and to ensure our principles are lived out daily. We excel at Bottomline because we are positive and passionate about building a #LifeAtBottomline

Role

The Applications Investigative Engineer will have a key role in the Customer satisfaction by troubleshooting technical issues, provide timely and accurate customer feedback, among other duties on our software solutions and platforms.

How you’ll contribute:

• Analyse, understand, and reproduce situations existing within our products
• Define and request configuration and code solutions
• Deliver high quality technical directives
• Follow-up, resolve or escalate of cases using ITIL procedures
• Track, describe and update the cases in our ITSM management system
• Communicate clearly with the different internal, third party and client teams
• Manage multiple cases in parallel

What will make you successful:

• University Degree in IT or equivalent such as Engineering school and between 2 to 4 years’ experience in a similar role.
• Programming skills with languages like C/C++ and/or Java would be an asset
• Experience with machine operating systems including Windows, AIX, and Linux
• Experience with Salesforce or a similar ITSM tool and a solid understanding of ITIL processes. ITIL 4 foundation certification would be a plus.
• Experience with Knowledge base management using KCS methodology
• Proficiency of Oracle SQL queries
• Knowledge of banking environment would be an advantage (SWIFT)
• Knowledge of Application Servers like WebSphere, WebLogic and, JBOSS
• Proven analytical and problem-solving abilities.
• Ability to effectively prioritize and execute tasks in a high-pressure environment.
• Exceptional customer service orientation.
• Experience working in a team-oriented, collaborative environment
• To be rigorous, methodical, and organised
• Sense of responsibility appropriate to the banking industry
• Highly self-motivated and directed.
• Multi-tasking abilities

Monday to Friday 8-5pm

Salary $3000-$5500

Location: Chai Chee

Have AWS & Bonus

Can go back home on time

The Job Decription

• Analyse, design and implement changes to legacy application systems
• Provide training and support to end-users
• Prepare user and system documentation

Requirements

• Degree/Diploma in Computer Studies or its equivalent
• At least 2-3 years programming experience in RPG on IBM AS400/System i environment
• Experience in Lotus Notes, Java and other Web Application development tools will be an added advantage

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.

Alternatively, you may also email your resume to us at [email protected]

Emily Fong

Senior Talent Specialist
Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443
EA Personnel Reg No.: R1768368