JOB SCOPE:

Roles & Responsibilities

1) Work closely with Business Units and IT partners in business requirement gathering, solution/functional review and ensure the end-to-end system & process delivery and testing
2) Implement and support digital customer journeys to further improve both customer and employee experience in bank
3) Work with regional country and functional teams to design, re-engineer the process, as well as implement operation solutions
4) Ensure the smooth operational rollout
Job roles and responsibilities
1) Re-engineer the end-to-end process, analyse and review operations solutions
2) Implement automation agenda to transform consumer banking operations
3) To conduct requirement gathering workshop, Review and documenting requirements artefacts
4) To review functional specifications and process define documents
5) Coordinate and ensures UAT test plans and test case are executed within UAT schedule
6) Post-production support, production issues review and track them to closure
7) Work closely with regional teams and country teams to ensure timely delivery of project

Skillsets (Good to have)

At least 3 years experiences in systems development and / or business process improvement initiatives. Preferably with project life cycle experience in Financial Services Industry in the following areas:
1. Consumer Banking Operations
2. Customer Centre
3. Wealth / Loan / CASA product knowledge
4. Education : Bachelor / Diploma Degree holder

Core competencies
• Excellent oral and written communication skills
• Good, sound knowledge of banking and technology
• Good teamwork and inter-relationship skills
• Adaptable, disciplined and focused
• Organised and systematic
• Proven analytical skills
• Well versed in MS Office: Word, Project, Excel, Visio and PowerPoint

Role Summary

• Deep dive and map out the as-is CRM landscape along with its various frontend/downstream integrated systems for each market utilizing CRM in SAPMENA zone today.
• Leveraging the already-implemented SPACE system in North Asia zone, design and build a similar CRM system for SAPMENA markets with the spirit of standardization, simplification, and scalability.
• Rollout SPACE across all markets and brands currently on CPRV in the zone today, so as to decommission the older CRM system, through the usual software development lifecycle approach.

Main Responsibilities

• Document as-is functionalities and integration landscape of current CRM system in SAPMENA
• Work with internal stakeholders to gather business requirements of SPACE, defining the functional specification and business requirement of the to-be model.

1. Internal Stakeholders consist of overall SPACE Program Manager, Technical Architects, Product Owners, Integration Managers, Business Analysts, Business stakeholders etc. both at local and Zone/Regional level.
2. External stakeholders consist of technical vendors who build or maintain the products within SPACE or to be integrated with SPACE.

• Work with solutions architect to translate functional specification and business requirements into user stories in the product backlog, ensuring there are clearly defined acceptance criteria signed off by business stakeholders.

Qualifications & Experience

• Bachelor’s in Information Technology or relevant fields.
• At least 4 -7 years of experience in digital transformation projects, having held roles such as BA or PM.
• Has experience with projects involving system implementation, multiple systems' integration, and complex data migration.
• Experience gathering business requirements, mapping out as-is model and defining target operating models.
• Has experience leading the entire or a specific phase of the SDLC, preferably the Discovery (planning / analysis), Design, Development phase of SDLC.
• Experience managing and driving discussions with both Business & IT stakeholders.
• Excellent verbal and written communication skills to understand requirements/ issues and bring relevant stakeholders into discussions to drive solution.

Good to Have

• ITIL certification and ServiceNow experience
• Proven project management experience (PMI methodologies) with PMP qualification.
• Knowledge of client business and IT processes.

JOB SCOPE:

Roles & Responsibilities

1) Work closely with Business Units and IT partners in business requirement gathering, solution/functional review and ensure the end-to-end system & process delivery and testing
2) Implement and support digital customer journeys to further improve both customer and employee experience in bank
3) Work with regional country and functional teams to design, re-engineer the process, as well as implement operation solutions
4) Ensure the smooth operational rollout
Job roles and responsibilities
1) Re-engineer the end-to-end process, analyse and review operations solutions
2) Implement automation agenda to transform consumer banking operations
3) To conduct requirement gathering workshop, Review and documenting requirements artefacts
4) To review functional specifications and process define documents
5) Coordinate and ensures UAT test plans and test case are executed within UAT schedule
6) Post-production support, production issues review and track them to closure
7) Work closely with regional teams and country teams to ensure timely delivery of project

Skillsets (Good to have)

At least 1 year experience in systems development and / or business process improvement initiatives. Preferably with project life cycle experience in Financial Services Industry in the following areas:
1. Consumer Banking Operations
2. Customer Centre
3. Wealth / Loan / CASA product knowledge
4. Education : Bachelor / Diploma Degree holder

Core competencies
• Excellent oral and written communication skills
• Good, sound knowledge of banking and technology
• Good teamwork and inter-relationship skills
• Adaptable, disciplined and focused
• Organised and systematic
• Proven analytical skills
• Well versed in MS Office: Word, Project, Excel, Visio and PowerPoint

Job Description

We are seeking a skilled Business Analyst to join our Business & Technology Integration team. In this role, you will analyze organizational processes and systems to improve efficiency and effectiveness. Proficiency in the Korean language is essential due to the nature of the project, where communication with certain teams and stakeholders in Korean will be required to deliver technical solutions and drive innovation.

Key Responsibilities:

• Analyze organizational processes and systems to enhance efficiency and effectiveness.
• Serve as a subject matter expert (SME) and collaborate with cross-functional teams to make informed decisions.
• Conduct in-depth analysis of business processes, identifying customer requirements and defining future state solutions.
• Research, gather, and synthesize information to support business objectives and initiatives.
• Utilize proficiency in Business Process Design and Requirements Analysis to provide actionable insights.
• Leverage skills in Business Process Analysis Tools and Business Model Strategy to optimize operations.
• Collaborate with multiple teams, contributing to key decisions and solving complex problems.

Must-Have Skills:

• Proficiency in Korean (language) for professional and technical communication purposes due to the nature of the project. As there will be Documents in Korean and also may have to communicate with Key Stakeholders in Korean as well.
• Strong expertise in Business Process Design and Requirements Analysis.
• Demonstrated ability to conduct thorough business process analysis.
• Excellent communication and collaboration skills to work effectively with diverse teams.

Nice-to-Have Skills:

• Experience with Business Process Analysis Tools.
• Familiarity with Business Model Strategy and implementation.

JOB SCOPE:

Roles & Responsibilities

1) Work closely with Business Units and IT partners in business requirement gathering, solution/functional review and ensure the end-to-end system & process delivery and testing
2) Implement and support digital customer journeys to further improve both customer and employee experience in bank
3) Work with regional country and functional teams to design, re-engineer the process, as well as implement operation solutions
4) Ensure the smooth operational rollout
Job roles and responsibilities
1) Re-engineer the end-to-end process, analyse and review operations solutions
2) Implement automation agenda to transform consumer banking operations
3) To conduct requirement gathering workshop, Review and documenting requirements artefacts
4) To review functional specifications and process define documents
5) Coordinate and ensures UAT test plans and test case are executed within UAT schedule
6) Post-production support, production issues review and track them to closure
7) Work closely with regional teams and country teams to ensure timely delivery of project

Skillsets (Good to have)

At least 1 year experience in systems development and / or business process improvement initiatives. Preferably with project life cycle experience in Financial Services Industry in the following areas:
1. Consumer Banking Operations
2. Customer Centre
3. Wealth / Loan / CASA product knowledge
4. Education : Bachelor / Diploma Degree holder

Core competencies
• Excellent oral and written communication skills
• Good, sound knowledge of banking and technology
• Good teamwork and inter-relationship skills
• Adaptable, disciplined and focused
• Organised and systematic
• Proven analytical skills
• Well versed in MS Office: Word, Project, Excel, Visio and PowerPoint

Job Description

We are seeking a skilled Business Analyst to join our Business & Technology Integration team. In this role, you will analyze organizational processes and systems to improve efficiency and effectiveness. Proficiency in the Korean language is essential due to the nature of the project, where communication with certain teams and stakeholders in Korean will be required to deliver technical solutions and drive innovation.

Key Responsibilities:

• Analyze organizational processes and systems to enhance efficiency and effectiveness.
• Serve as a subject matter expert (SME) and collaborate with cross-functional teams to make informed decisions.
• Conduct in-depth analysis of business processes, identifying customer requirements and defining future state solutions.
• Research, gather, and synthesize information to support business objectives and initiatives.
• Utilize proficiency in Business Process Design and Requirements Analysis to provide actionable insights.
• Leverage skills in Business Process Analysis Tools and Business Model Strategy to optimize operations.
• Collaborate with multiple teams, contributing to key decisions and solving complex problems.

Must-Have Skills:

• Proficiency in Korean (language) for professional and technical communication purposes due to the nature of the project. As there will be Documents in Korean and also may have to communicate with Key Stakeholders in Korean as well.
• Strong expertise in Business Process Design and Requirements Analysis.
• Demonstrated ability to conduct thorough business process analysis.
• Excellent communication and collaboration skills to work effectively with diverse teams.

Nice-to-Have Skills:

• Experience with Business Process Analysis Tools.
• Familiarity with Business Model Strategy and implementation.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is looking for a Business Analyst

Internal Code: A24091

What will you do?

The IT Application BA shall be involved in strategizing and implementation of the project and initiatives involving the requirement study, procurement, testing, management, implementation, and maintenance support of applications.

You will be working in a Healthcare Domain Project.

What are we looking for?

• Minimum of 5 years of IT Application BA experience
• Practical experience with Agile Methodologies, tools and delivery.
• Recent experience in implementing any product/project (mobile apps and/or website)
• Good understanding of Cloud Technologies and have attended the related fundamental Cloud Technology trainings
• Experience in Vendor and Contract Management, Change Management/Service Request Management, Problem/Incident Management will be an added advantage
• Solid experience in managing projects
• Experience in supporting Government Projects
• Experience in supporting/implementing projects with databases ie Oracle and/or Postgres Database, middleware: weblogic or JBoss or Tomcat as well as exposure in automated software testing
• Strong analytic, conceptualization and problem solving skillsets
• Strong communication skills, both oral and written and able to pitch to engage stakeholders
• Relevant healthcare domain knowledge will be an added advantage
• Experience in supporting applications operations will be an added advantage

What do we offer?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Job Descriptions

• Manage a team of in-house Technician including roster planning, to carry out day-to-day building M&E services.
• Develop and implement preventive/ corrective M&E maintenance to ensure smooth and efficient operations of services.
• To provide technical knowledge and advice to the Team to resolve any site issue. To respond and compile fault cases and highlight any major issue to managers.
• Oversee sub - contractors in fitting out/ reinstatement of A&A works in accordance with authorities/ building’s regulations if needed. Manage minor A&A works M&E /facility-related repair and replacement works.
• Managing and fostering relationships with team/vendors and other key stakeholders through effective communications, collaboration, and engagement.
• Ensure set SLAs (Service Level Agreements) / KPIs (Key Performance Indicators) fulfilled.
• Administration of service or term contracts including cost comparisons and negotiation for contract renewal/ replacement of building M&E services.

Requirements

• Facilities management background with at least 4 years of similar experience.
• Minimum Diploma / Degree in Facilities Management , Building , Engineering or any equivalent.
• Good technical knowledge in Mechanical systems / engineering and ACMV.
• Good communication skills and Proficient in Microsoft application.

• Handle the machine and equipment in the factory to ensure they run smoothly and increase efficiency.
• Hands on in the daily operations at the manufacturing plant.
• Implement and maintain good manufacturing standards to achieve higher efficiency, productivity and quality.
• Create realistic workflows for plant operations to run smoothly.
• Consolidate quantitative and qualitative data for reporting and analysis.

Requirements:

• Diploma and above
• At least 3 years of experience in handling machine and equipment in a food manufacturing industry.
• Excellent problem-solving skills with good planning, organization and project management skills.
• Familiar with local regulation (SFA, NEA) and F&B certifications (BRC/FSSC22000).

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

⇒ Main Responsibilities

• Simulate failures for further analysis of failing device.
• Implement operation and maintenance solution in-time and effectively to fulfil customers' requirement and solve technical issue.
• Construct and maintain up-to-date problem database to ensure accurate and sufficient information for maintenance and troubleshooting.
• Perform on-site survey.
• Install, configure and upgrade hardware and software for optimal performance.
• Perform acceptance testing of installed / upgraded equipment.
• Induct and train users on using and optimising hardware / software applications.
• Supervise routine hardware and software checks of workstations and servers to ensure compliance with established standards, policies, and configuration guidelines.
• Review and report on service uptime, performance and utilisation of infrastructure systems.
• Ensure that projects are in compliance with overall project or SLA scope and set quality standards.
• Plan, oversee and report review diagnostics, troubleshooting and recovery processes to identify opportunities for improvement.
• Implement operation and maintenance solution in-time and effectively to fulfil customers' requirement and solve technical issue.

⇒ Key Priorities & Challenges

• Establish operating plans, procedures and processes for daily operations.
• Coordinate with various vendors on setup schedule and scope of work (SOW).
• Obtain quotation from vendor base on the SOW.
• Check daily outstanding log.
• Monitor, identify and resolve store IT infrastructure and system operation issues.
• Follow up aging ticket with relevant team and vendor.
• Constant upgrade to align with the growing information technology landscape.
• Monitor and support month end closing related issue.
• Maintain and update IT inventory in monthly basic.
• Maintain IT assets list.
• Maintain IT procurement submission.

⇒ Qualifications & Experience

• Minimum Bachelor’s Degree in Computer Science/Information Technology or equivalent
• Minimum 3 years of relevant work experience.
• Industry certification is an added advantage.
• Strong communication skills, as need to closely work with stakeholders, vendors and other IT Cross Functional Teams and Vendors.
• Strong analytical, negotiation and interpersonal skills.
• Meticulous, organised and able to thrive under pressure.
• Able to multi-task and work independently in a fast-paced environment.
• Solution-oriented attitude.

This is a governance & response role, the person will be working as an individual contributor, reporting into the regional DLP team lead in ARMO-ORM of MUFG Bank overseeing the DLP governance and response to support APAC Business Units.

The person will be responsible for the supporting governance and response relevant to DLP, this includes responding timely to the DLP questions raised from the BUs, checking the Change Management Document basic fulfilment, conducting analysis over the alert logs in periodical basis, follow-up with the business users for the suspicious transaction.

Job responsibilities include but not limited to:

Under supervision and guidance from regional DLP team lead, support the following activities.

1. Reporting and periodical review of DLP alerts

• Conduct analysis over the false positive, self-attestation suspicious activity on periodical basis
• To receive generated reports in periodical basis to highlight the false positive rates
• Report to be distributed to APAC countries business units.

2.HVA update reminder and collection

• Send reminder to BUs in semi-annual basis to revisit the High Value Asset(HVA) list to APAC countries business units.
• Collect and consolidate the HVA updated from each BUs.
• Share the changes to DLP Rule Engineering Team to configure it to DLP system

3.Coordinate incident response

• Inform Business Unit manager to escalate to Asia Risk Management Office / Information Security team and local compliance team on incident reporting requirement on potential incidents.
• To include DLP governance team on outcome of incident assessment.
• Report the outcome to APAC DLP Steering Committee necessary members.

4.Conduct periodical training to BUs

• Making use of the Reporting material prepared in monthly basis, prepare business users training material
• Conduct training towards respective BUs to raise their awareness
• Consider ways to measure maturity level of BUs on training

5.User inquiry response and Change Management

• Making use of the Reporting material prepared in monthly basis, prepare business users training material
• Conduct training towards respective BUs to raise their awareness
• Consider ways to measure maturity level of BUs on training

6. Support in APAC DLP Steering Committee

• Consider key inputs towards BUs stakeholders reflecting APAC DLP situation including results of incidents

7. User inquiry response and Change Request Management

• Respond to user inquiry relevant to DLP and coordinate with respective stakeholders until closure of the inquiry.
• Asia Systems Office system team to keep DLP Governance informed of Change Requests approved by Asia Risk Management Office/Information Security team and/or Asia System Office/Information Security System Management Standard team.

8. Act as required based on any other instructions from the regional DLP team lead

Job Requirements/Experience:

• Minimum 3 years of experience in helpdesk, communication and coordination with the business users.
• Ability to timely react and escalate generated alerts from DLP to ARMO Regional DLP Lead and handle queries from business units precisely.
• Good written and visual presentation skills (Excel, Word, PowerPoint)
• Ability to work effectively in a team environment, and takes initiatives to collaborate and challenge status quo, and adaptable to embrace new changes
• Strong interpersonal and analytical skills attributes
• Self-motivated and able to work independently and source for information, systematically evaluate options and recommend solutions

We regret to inform that only shortlisted applicants will be notified.

Job ID: 10067343

Responsibilities

Application Monitoring Responsibilities

• Implementation: Define and implement application monitoring in collaboration with the build team.
• Supervision: Oversee daily and monthly processes, addressing user requests in partnership with project, infrastructure, and production teams.
• Support: Manage overnight batches during Singapore morning/afternoon hours, ensuring swift analysis and resolution of issues to minimize downtime.
• Reporting: Generate daily, weekly, and monthly reports on data quality for the risk chain, with a focus on intensified monthly activities.

Incidents and Requests Management

• Application Support: Provide level 1 and level 2 support to business users, including traders, risk managers, market risk operators, and back-office/middle-office analysts.
• Incident Management: Analyze and manage incidents, problems, and requests effectively.

Problem Management and Continuous Improvement

• Knowledge Base: Develop and maintain a knowledge base for each application in coordination with build and operations teams.
• Collaboration: Work with the build team to prioritize problems and track resolutions, contributing to long-term solutions.
• Non-Functional Requirements: Provide non-functional requirements for implementing monitoring as code whenever applicable.

Mindset and Skills

• Proactive Approach: Maintain a proactive mindset regarding security, incident prevention, productivity, and service quality improvement.
• Capital Markets Knowledge: Demonstrate a strong interest in and understanding of capital market functions.

Requirements

• Experience: Minimum of 4 years in application support activities.
• Certification: ITIL certification.
• Domain Knowledge: Strong understanding of the Capital Markets domain and related market activities.
• Software Proficiency: Relevant experience with Asset Control software.
• Financial Instruments: Familiarity with financial instruments (Bonds, Rates, Equity, etc.), trading lifecycle, and market data.
• External Data Sources: Experience working with external sources like Bloomberg and Reuters.
• Static Market Data Expertise: Knowledge of data types, sources, and uses within financial systems, including reference and price data.
• Technical Skills:Strong proficiency in SQL.
  High-level proficiency in Unix/Linux scripting.
  Knowledge of XML, PL/SQL, MQ, CFT, and Control-M.
  Familiarity with monitoring solutions (e.g., ITRS Geneos, Elastic Search).
• Key Abilities:SLA & KPI management, effective client communication, and interaction.
  Predictive analysis, consulting, and escalation management.
  Risk analysis and project execution.
  Appetite for continuous improvement and automation.
  

Ikas International (Asia) Pte Ltd

“Sanderson-iKas” is the brand name for iKas International (Asia) Pte Ltd

EA Licence No: 16S8086 | EA Registration No. R1988468

We regret to inform you that only shortlisted candidates will be notified /contacted.

Location: Jurong East

Industry: Automotive (MNC)

Hybrid-Work-Arrangement

Salary: Up to $6500 Per Month

This is a 1-Year Contract Role (subject to renewal).

We are looking for an enthusiastic member to support the process and product blueprint definition of our core eCommerce product, DCP and EMH. The role directly supports the Business in one of our major, strategic key systems with a focus on defining an application that facilitates the entire end-to-end online sales process for current and future Company business models, while integrating with foundational systems, payment providers, data enrichment layers and CRM solutions.

Main Tasks:

• Data supply Product Ownership to support the e-commerce platforms Digital Commerce Platform EMH, Integration to connected products with focus on VX system, and supporting other digital initiatives (SWT, SFDC, STS, VX, TE, MPAY).
• Strong collaboration between HQ, Region and Markets in achieving of e-commerce deliverables and timelines.
• Strong collaboration between internal Process Managers and Product Owners to achieve e-commerce deliverables and timelines.
• Strong collaboration with IT Consultants in Region Overseas and HQ.
• Lead and steer the Initiatives of e-commerce end to end and collaborate closely with Product Owners of (SWT, SFDC, STS, VX, TE, MPAY). Champion Agile methodology in the delivery of your products and features.
• Support the e-commerce release train team in IT and provide the high priority, critical deliverables and timelines.
• Manage the alignment of involved IT teams and business stakeholders in terms of requirements, outcomes and releases.
• Evaluation of e-commerce related Market requests for process and system changes in consideration of the standardization strategy.
• Own the e-commerce Product Backlog and prioritization together with e-commerce Process Manager.
• Perform in depth-analysis and feasibility of demands and work closely with different Product Owners to achieve the agreed solution.
• Provide UAT support during rollout of Initiatives and collaborate closely with different Product Owners, manage the market and help clear the impediments that blocks users testing.
• Understand market business models and e-commerce maturity ability to align features and value based on market needs to achieve Online Sales targets
• Owning Demand Process for e-commerce enhancements and features
• Provide consultancy, support & updates to Markets and General Distributors in terms of digitalization of retail business.

Qualifications:

• Possess a Bachelors degree in Business, Marketing, Computer Science or Information Management Systems or equivalent combination of education and experience
• Minimum 3 years relevant work experience in Business Analyst role in a collaborative environment with multiple stakeholders across various business units, driving process improvements
• Ability to manage and prioritize backlog effectively with multiple timelines and projects running in parallel
• Strong eye for business, strong analytical, troubleshooting, problem-solving, and project management skills
• Able to speak in front of senior audiences as well as write clearly, concisely, and compellingly
• Strong interpersonal skills with demonstrated ability to present technical content to general audiences
• Ability to set goals and drive to their fulfillment. Take responsibility for actions/outcomes and wants to be held accountable for successes and failures.
• Work Experience in the e-commerce/Retail preferred
• Experience in Agile/Scaled Agile working methodology preferred
• Highly motivated independent worker with minimum guidance required;
• Readiness to travel
• Strong analytical and abstraction skills
• Ability to work in an international and intercultural context
• Multi-linguistic abilities would be an added advantage.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9722

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1111371
Posting Personnel: Tiffany Ong Meng Yen

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

Citi’s Securities Services (SS) supports our clients’ business by drawing on the strength of our unmatched global footprint, which provides them with access to local expertise and scalable solutions to support their ambitions.

We’re currently looking for a high caliber professional to join our team as Fund Accounting Analyst - Hybrid, based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life.

In this role, you’re expected to:

The Fund Accounting Analyst is an entry level position responsible for assisting in a variety of fund valuation activities in coordination with the Operations - Transaction Services team. The overall objective of this role is to assist in the calculation of daily and periodic Net Asset Valuations (NAVs) for funds and the distribution of associated unit prices.

• Monitor the work activities to ensure timeliness/accuracy of the funds activities in a department, including calculation of NAV and distribution factors
• Assist in reviewing stock and cash reconciliations as a Checker to ensure the exceptions noted have no NAV impact and items cleared are treated correctly
• Ensure corporate actions are correctly reflected on the NAV
• Assist in handling complex issues
• Facilitate prompt investigation and resolution of any client queries in a timely and professional manner
• Ensure client Service Level Agreement (SLA) and deadlines are met
• Assist in the collection and analysis of relevant management information from an operational and client perspective
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

• Relevant experience preferred
• Experience in accounting, finance, or business-related area
• Experience within Financial Services or Operations
• MBA graduates, CFA certification or Chartered Accountants preferred
• Proven experience in funds administration
• Knowledge of funds services and processes

Education:

• Bachelor’s degree/University degree or equivalent experience

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

Requirement

• Diploma/Bachelor's Degree in Computer Science, Information Systems, or related field.
• At least 3 years of relevant work experience
• Experience in data querying (SQL and such) and handling of data schemas and data wrangling.

Responsibilities

• Contribute to projects / initiatives, starting from Requirements Gathering, Design, Solutioning, Functional Specs review to User Acceptance Testing and Live Verification.
• Works in close collaboration with various Workstreams, UX Designer and Tech counterparts to elicit business requirements, supports the design and conceptualization of new requirements.
• Review requirements to ensure alignment to design principles and information architecture.
• Attend to user stories/requirements and work with Tech partners on solutioning and implementation based on prioritization.
• Join regular scrum meetings and user stories grooming sessions to ensure that enhancements are delivered accordance to business requirements/solutions and is within budget and timelines.

Interested applicants, Please send your updated resume in Word format to [email protected]

Please indicate Job Code 109 on email subject

We regret that only shortlisted candidates will be notified.

IT Consultancy & Services Pte Ltd

EA No: 92C5311 | EA Reg No. R1104129

Please visit www.itcspl.com to learn more information about ITC

Are you ready to take your career to the next level? Our client, a prominent player in the financial industry, is seeking skilled IT Operations Analysts to join their innovative team. This is a good opportunity to work in a fast-paced environment where your expertise will directly contribute to the efficiency and success of critical operations. If you have a strong background in IT security operations and a passion for technology in finance, let's connect you to the opportunity.

Responsibilities

• Analyze security logs and events to detect cyber threats
• Investigate and prioritize security incidents
• Respond to malware and phishing attempts
• Collaborate on incident response and threat mitigation
• Manage and maintain security tools
• Conduct vulnerability scans and manage access controls
• Manage IAM systems
• Stay informed about emerging security threats

Requirements

• 5+ years experience in Security Operations or SOC
• Experience in banking / financial industry
• Strong analytical and problem-solving skills
• Proficiency in security tools and threat intelligence
• Experience with vulnerability scanning and IAM systems
• Excellent communication and collaboration skills
• Security certifications (CISSP, CISM, etc.) a plus

Department Overview

ISAP IT Production Centre is an offshore delivery center managing IT Operations (RUN) for Paris, London and Asia. With over 250 people, it constitutes one of two main hubs for the company's IT production teams. This setup is operated in partnership with a Service Provider, who provides most resources on site.

ISAP IT Production Centre is split in 4 departments covering the following aspects:

• INFRA: core infrastructure- systems and network services
• APS: application technical support
• Middleware: Data services and Middleware services
• End-user & Transverse: End-user Services and Transversal activities, including Control Tower, Global Operations Center and Data Security Services.

Position

In a challenging and multicultural environment, we seek a configuration analyst to join the control tower section.

• The Configuration Analyst is responsible for administering and executing the configuration management process and ensuring CMDB data integrity. This role works closely with the Configuration Manager and all process owners within IT.
• The Configuration Analyst helps build and maintain the Configuration Management Database (CMDB) by identifying, classifying, tracking, and monitoring the operational details of assets from the Information Technology (IT) Asset Management process.
• By working closely with other technology teams to define, update, and monitor Configuration Items (CIs), the position supports the optimization of IT service delivery and helps identify business impact of outages across the enterprise.
• Leverage business knowledge and technical expertise to participate in business process improvements and engage in demonstrations, present value propositions, and proof of concepts.

Responsibilities

• Ensures recording and maintenance of CI information and relationships for all in-scope CIs contained within the Configuration Management Database (CMDB), ensuring data is current and provides quality input for Incident, Problem, Change, and other IT Service Management processes.
• Troubleshooting of CMDB technical issues – feed issue, data integration, bugs
• Provides expertise on the structure of the CMDB, including CI types, naming conventions, required and optional attributes and relationships.
• Oversees and performs configuration audits on a regular basis, identifying records with incorrect or outdated information, and coordinating with CI owners to remediate data inaccuracies.
• SPOC for Service Now IT4IT team and Technical RUN Teams for operational topics.
• Monitor health of the CMDB, recommending process, design, or operational updates to reduce time and cost requirements for CMDB upkeep and improve overall data quality.
• Monitor Interface report batch execution to ensure all data feeds are properly integrated into the Service Now CMDB.
• Recommend updates based on experiences to streamline processes and improve efficiency of execution.
• Collaborate with technology teams to design integrations and consolidate data from hardware discovery and asset repository systems, ensuring the CMDB has updated source data.
• Design, implement, and socialize detailed configuration management reports and dashboards to show overall health of the CMDB and the IT infrastructure enterprise wide.
• Automation – Work with RUN/Build team to automate feeds and CI fields.
• Coordinate and achieve the action plan for configuration management evolution.

Qualifications and Profile

• Expert knowledge of ServiceNow CMDB.
• Understanding of ServiceNow Discovery and Service Mapping tool
• Familiarity with the ITIL Framework, ITSM tools/processes/capabilities, and ITAM methodologies
• Familiarity with export, transform, and load data management technologies
• Interface analysis: SQL, Excel (Marco, VBA), Power BI, Batch (Powershell) skills
• Infrastructure Skills: Good understanding of Database Infra, Cluster infra, Middleware infra, CTRL-M, MQ for enhancement in Service Now.
• ServiceNow Analysis: Understanding of ImportSet process, CI models in Service Now
• Having knowledge of monitoring tools and scheduling jobs will be a plus
• Configuration Management / IT Asset Management experience of 3-5 years is mandatory
• Overall IT experience: 6 Years +
• IT Literacy: Knowledge of IT Ecosystem & Operations Background with experience in IT
• Technologies and/or Applications background with ability to grasp impact and interdependencies

Soft Skills

• Ability to do efficient multitasking
• Clear Verbal and writing Communication skills at multiple levels in an international context and should be able to follow organization process
• Client Oriented with Strong Relationship management with experience in IT Support and Service Management
• Reactivity and ability to solve problems by using different methods
• Ability to learn and adapt and to be proactive
• Ability to work simultaneously with different profiles (technical/functional, medium/top management, etc.)
• Ability to work under pressure

Work Schedule

• Required to work on Paris and/or New York and/or Asia time zone*, i.e. 2pm to 11pm/4pm to 1am (summer season) or 3pm to 12am/ 5pm to 2am (winter season), or in accordance to the planned time schedule as required. If necessary, you may also be required to start work earlier or to extend working hours.
• May be required to be available for on-call support during non-business hours and/or on weekends. Allowance is claimable for such hours.

Education Requirements

At least a Bachelor’s degree in any of these faculties:

• Computer Science
• Information Technology
• Programming & Systems Analysis
• Science (Computer Studies)

Next Step

Prepare your updated resume and expected package.

Simply click on 'Apply here' or email to [email protected] to drop your resume

All shortlisted candidates will be contacted.

Prasant Sirohi

EA License Number: 91C2918

Registration Number: R22106307

AVN-Digital is an expert in providing technology enabled business solutions and services. Since inception, AVN-Digital has helped clients Cyber-security, Data Analytics and Robotic Process Automation to improve their operations and profitability, focus on core competencies and achieve business results such as increased agility, innovation and profitable growth. Our in-depth technical knowledge coupled with industry experience and our unique methodologies enable us to successfully deliver and meet our customer’s expectations.

We are seeking a highly skilled Functional Business Analyst.

As a key member of our development team, you will play a crucial role in designing, implementing, and maintaining innovative web applications while ensuring their quality through effective testing practices. If you are passionate about creating robust and reliable software solutions and possess a solid foundation in both development and testing, we invite you to apply.

Job Type: One-year Renewable Contract

Key responsibilities

1. Contribute to projects / initiatives, starting from Requirements Gathering, Design, Solutioning, Functional Specs review to User Acceptance Testing and Live Verification.
2. Must have good working hands-on experience in data querying (SQL and such) and handling of data schemas and data wrangling.
3. Works in close collaboration with various Workstreams, UX Designer and Tech counterparts to elicit business requirements, supports the design and conceptualization of new requirements and visualisation, analyse all possible scenarios, and articulates impacts and risks, as identified, ensure consistent use and implementation of processes.
4. Review requirements to ensure alignment to design principles and information architecture.
5. Attend to user stories/requirements and work with Tech partners on solutioning and implementation based on prioritisation.
6. Join regular scrum meetings and user stories grooming sessions to ensure that enhancements are delivered accordance to business requirements/solutions and is within budget and timelines.
7. Review solution proposal from Tech team and provide effective challenge and counter proposal
8. Evaluate existing BAU process and identify areas that need improvement and propose options as solutions
9. Familiarity with Risk data and good knowledge of data discovery and lineage between data tables in ADA will be a plus
10. Maintain robust communication among all the stakeholders to ensure proper coordination and delivery of tasks and activities
11. Maintains all required documentation related to data flow, the design and process changes to a high standard for audit readiness
12. Adept at juggling between tight timelines, limited resources, and multiple deliverables. Able to anticipate needs and problems to ensure successful and timely delivery of projects and initiatives
13. Participate in various workshops from BU initiatives
14. Perform other duties and responsibilities, as assigned

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online.

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy.

This position will be part of the Platform and Transformation team, supporting the Client Lifecycle Management (CLM) project.

The objective of the CLM project is to optimize the entire Client Lifecycle Management journey, which includes lead generation, prospecting, client onboarding, client servicing, client reviews, and offboarding.

The CLM Process Expert will be instrumental in implementing the CLM Target Operating Model (TOM) initiatives, focusing on people, processes, and platforms across the bank.

Requirements:

• Organize working groups with stakeholders to facilitate process review and discovery, gathering feedback and recommendations for improvements.
• Assist management in defining and refining requirements aligned with the target operating model and leading initiatives for process enhancement.
• Develop and implement process re-engineering plans based on the target processes.
• Establish transition procedures to ensure a smooth shift from the current to the target operating model, achieving operational efficiencies.
• Collaborate with cross-functional teams to ensure alignment of processes and requirements among stakeholders, including the Front Office, Client Onboarding team, Operations, Compliance, and Technology.
• Ensure that requirements are comprehensive and stay within the defined scope.
• Create and maintain documentation, such as process flows, user manuals, workflow diagrams, and training materials.
• Work closely with the Technology team to facilitate the seamless integration of new systems and technologies.
• Monitor and assess the effectiveness of implemented process changes, collecting feedback and making necessary adjustments.
• Provide training and support to team members and end-users on new processes and best practices, while continuously measuring key performance indicators for improvement.

Requirements:

• University degree in Accountancy, Finance, Business Administration or related field
• Proven experience in business process analysis and project management, particularly in client onboarding and lifecycle management.
• Familiarity with process mapping and modeling techniques.
• Strong analytical skills for collecting, studying, and interpreting complex data.
• Ability to manage multiple complex tasks simultaneously.
• Understanding of target operating models and their implementation.
• Excellent problem-solving, communication, and presentation skills to effectively convey process changes to stakeholders and collaborate with cross-functional teams.
• Preferred knowledge of the financial intermediary business and client onboarding processes.

AVN-Digital is an expert in providing technology enabled business solutions and services. Since inception, AVN-Digital has helped clients Cyber-security, Data Analytics and Robotic Process Automation to improve their operations and profitability, focus on core competencies and achieve business results such as increased agility, innovation and profitable growth. Our in-depth technical knowledge coupled with industry experience and our unique methodologies enable us to successfully deliver and meet our customer’s expectations.

We are seeking a highly skilled Functional Business Analyst.

As a key member of our development team, you will play a crucial role in designing, implementing, and maintaining innovative web applications while ensuring their quality through effective testing practices. If you are passionate about creating robust and reliable software solutions and possess a solid foundation in both development and testing, we invite you to apply.

Job Type: One-year Renewable Contract

Key responsibilities

1. Contribute to projects / initiatives, starting from Requirements Gathering, Design, Solutioning, Functional Specs review to User Acceptance Testing and Live Verification.
2. Must have good working hands-on experience in data querying (SQL and such) and handling of data schemas and data wrangling.
3. Works in close collaboration with various Workstreams, UX Designer and Tech counterparts to elicit business requirements, supports the design and conceptualization of new requirements and visualisation, analyse all possible scenarios, and articulates impacts and risks, as identified, ensure consistent use and implementation of processes.
4. Review requirements to ensure alignment to design principles and information architecture.
5. Attend to user stories/requirements and work with Tech partners on solutioning and implementation based on prioritisation.
6. Join regular scrum meetings and user stories grooming sessions to ensure that enhancements are delivered accordance to business requirements/solutions and is within budget and timelines.
7. Review solution proposal from Tech team and provide effective challenge and counter proposal
8. Evaluate existing BAU process and identify areas that need improvement and propose options as solutions
9. Familiarity with Risk data and good knowledge of data discovery and lineage between data tables in ADA will be a plus
10. Maintain robust communication among all the stakeholders to ensure proper coordination and delivery of tasks and activities
11. Maintains all required documentation related to data flow, the design and process changes to a high standard for audit readiness
12. Adept at juggling between tight timelines, limited resources, and multiple deliverables. Able to anticipate needs and problems to ensure successful and timely delivery of projects and initiatives
13. Participate in various workshops from BU initiatives
14. Perform other duties and responsibilities, as assigned

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online.

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy.

Role Summary

Within the Wealth Management IT Hub Compliance Division, the Senior Business Analyst (SBA) will lead the business analysis activities related to his/her area of expertise, covering the scope of Wealth Management – IT Compliance Anti Money Laundering activity in Europe and in Asia. This is a very important position, as the candidate will be the key contact for Compliance Financial Security topics related to Anti Money Laundering.

Main Responsibilities

Business Analyst

• Organize and run dedicated meetings or committees.
• Proactively communicate and collaborate with external and internal third parties to analyse information needs and functional requirements and deliver the following artefacts as needed: Functional requirements (GFS), Business Requirements Document, Use Cases, Screen and Interface designs, Business process design, minutes, review and validation with Sponsors, Presentation etc.
• To perform preliminary studies , analysis (including leading stakeholders workshops), effort estimations.
• Analyse gaps in functionality and processes between European and Asian sites and propose solutions to converge and align them into a common design.
• Analyse and structure new requirements with all stakeholders involved in order to propose to the organization the best way to deliver appropriate solutions and integrate them in the overall program.
• Have relevant experience in defining and implementation of business rules, scenarios and supporting business parameters. Experience in AML rules will be an added advantage.
• Strong analytical and product management skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and compliance requirements.
• Collaborate with the team’s experts to establish the technical vision and analyse trade-offs between usability and performance needs.
• Be the liaison between the business units, and technology teams.
• Participate to the full development lifecycle including design, estimation, planning, development support, test support, release, implementation & guarantee support.
• Coordinate, supervise and contribute to Users Acceptance Tests (UAT) related to new implementations
• Lead, with the support of technical teams, the definition of the solution and the implementation roadmap.
• Lead vendor discussions & solution for convergence and new version upgrade topics.

Project Management & Governance

• Good steering committee presentation skills; capacity to interact with C-Level.
• Coordinate the implementation from a project management perspective and ensure the WMIS Project governance applied at each step.
• Highlight any potential concerns / risks and proactively shares best risk management practices.
• Manage all the decision making and analysis process allowing designing, validating the solution, and getting the necessary approvals in terms of architecture, IT risk and IT Security.
• Manage escalations during day-to-day business from stakeholders and propose amicable solutions.
• Ensure that every new solution implemented respects WMIS standards and allows for mutualisation / reuse as much as possible between sites.
• Coordinate with all teams, from same division or other divisions, working on the same project
• Passionate and ensure project is completed on time, on budget, with quality and meet the requirements as per the specifications
• Support on project management activities such as cost estimation, planning elaboration governance, including follow-up etc.

Qualifications & Experience

• Bachelor’s Degree in Information Technology or relevant fields.
• At least 10 years of relevant working experience.

Specific Qualifications

• Functional experience in Compliance Financial Security topics.
• Strong knowledge of NetReveal and or other AML monitoring tools.
• Knowledge on NetReveal- Optimization AML module would be added advantage (Plus).
• Knowledge on designing detection models and reporting.
• Knowledge on Scenario Manager would be added advantage (Plus).
• Knowledge on Command & Control reporting module.
• Knowledge on Alert & Case manager.
• Knowledge of Netreveal 8.4 would be added advantage (Plus).

Technical & Behavioural Competencies

• Self-starter with positive mind set to work in any challenging situations.
• Focused approach on objectives and can-do-attitude.
• Strong proficiency with PowerPoint, Excel, Word, Visio.
• Proficiency in SQL and Oracle DB tools for data analysis.
• Possess ability to manage various interested parties such as stakeholder, subject matter expert, third party vendor, contractor and business user.
• Capacity to negotiate.
• Familiar with project management tools as well as issue and release management, production and support (JIRA, Service Now, PPM tools, etc.)
• Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, managers, subject matter experts and technical teams.
• Experience in analyzing data, data sources and capability to translate the data analysis into business requirements.
• Experience in coordination of project with multiple IT assets, multiple owners and multiple sites.
• Experiences with Agile & Waterfall methodologies.
• High level knowledge on API and cloud topics will be added advantage (Plus).

We are seeking a motivated and detail-oriented Junior Data Analyst / Data Engineer to join our team. This entry-level role is ideal for candidates with a background in data analytics, whether through education or practical experience. As a Junior Data Analyst / Engineer, you will support data-driven initiatives by assisting with data collection, analysis, and reporting. Immediate joiners are preferred!

Key Responsibilities:

• Data Collection: Assist in gathering data from various sources, ensuring accuracy and relevance.
• Data Cleaning and Preparation: Perform data cleansing and preprocessing to ensure data quality for analysis.
• Data Analysis: Analyze datasets to identify trends, patterns, and insights that support business objectives.
• Reporting: Create simple reports and visualizations using tools such as Excel, Tableau, or Power BI to present findings to team members.
• Documentation: Maintain clear documentation of data processes, methodologies, and findings to ensure transparency and knowledge sharing.
• Collaboration: Work closely with senior data analysts and engineers to support ongoing projects and data initiatives.
• Learning and Development: Stay updated on industry trends and tools to enhance skills and contribute effectively to the team.

Qualifications:

• Education: Bachelor’s degree in Data Analytics, Computer Science, Statistics, Mathematics, or a related field.
• Experience: Internship or coursework experience in data analytics, data engineering, or a related area is preferred
• Technical Skills:Basic knowledge of SQL for data querying.
  Familiarity with data visualization tools (e.g., Tableau, Power BI) is a plus.
  Proficiency in Excel, including functions and data analysis tools.
  
• Analytical Skills: Strong analytical mindset with a passion for working with data and solving problems.
• Communication Skills: Good verbal and written communication skills, with the ability to explain data insights to team members.
• Team Player: Ability to work collaboratively in a team-oriented environment.

Your contribution to something big  

• Work with data, analyze diverse datasets to understand sales, drive optimization and improve business strategies 

• Participate in analytics and data projects that are integral to sales & trade marketing business 

• Support to develop custom data models and algorithms 

• Prepare reports and utilize PowerBI for data visualization 

• Assist in other ad-hoc analytics projects 

Our client is a leading provider of maritime energy solutions.

• Oversee the validity of vessels’ certificates and maintain e-documents within the system.
• Support the Technical Superintendent or Manager in the preparation, monitoring, and control of repair and maintenance budgets for the fleet, as well as in the quotation and requisition process for service and store needs.

Requirements:

• NITEC in Marine Engineering or equivalent
• At least 2 years of relevant working experience
• Proficient in MS Office

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Location : Tampines
• Working days: 44hrs/week

Responsibilities:

• Coordinate and work closely with Project Manager to oversee site matters and provide technical support such as interpret construction drawings
• Ensure all technical drawings conform to the latest BCA codes and regulations
• Supervise site progress and ensure timely delivery of contract works from subcontractors/suppliers

REQUIREMENTS:

• Minmum Diploma in civil/structural discipline or equivalent and shall be accredited by JAC of IES/ACES as QSS
• Minimum 3 years of relevant exprience in projects similar in nature to the works