Duration: 12 months (Renewable/ Convertible to permanent role)
Location: East (Changi)
Working Hours: Monday to Friday, 8:30am to 6pm

Bonus: yes

Our client is at the forefront of transforming airside operations through the adoption of autonomous vehicle (AV) technologies. As part of our automation roadmap, we are partnering with leading AV providers to deploy cutting-edge technology to enhance productivity and safety on the airside.

Overview:
We are seeking a results-driven Autonomous Vehicle Technical Lead to work with AV providers in testing, calibrating, and deploying their technologies to operate in Changi’s airside environment. A critical focus of this role will be enabling the transition from SAE Level 3 to Level 4 autonomy, ensuring systems are capable of full automation in a dynamic and safety-critical airport environment. You will lead a team of deployment engineers, develop the necessary supporting infrastructure, and ensure that AV systems are designed for safety, scalability, and operational excellence.

What We Offer:

• The opportunity to lead transformative AV projects at one of the world’s most innovative airports.
• A hands-on role focused on implementing cutting-edge technology with global impact.
• Competitive compensation for the contract duration.
• A chance to set new benchmarks in the aviation industry by integrating AV solutions at scale.

Roles and Responsibilities:

Implementation and Deployment:

• Assist with the procurement of AV systems, including, but not limited to, translating operational requirements into key design requirements and technical specifications, performing technical evaluation of proposed solutions, developing testing and evaluation plans and KPIs for continuous monitoring of AV performance.
• Lead on-site calibration and integration of AV systems, addressing site-specific challenges such as traffic patterns, environmental conditions, and airside workflows.
• Work closely with internal stakeholders to oversee the phased rollout of AV solutions, transitioning from trials to full scale operational deployment.
• Oversee joint-testing programs with AV providers to validate AV performance in real- world conditions, including navigation, safety, and vehicle-to-infrastructure (V2I) communication.
• Recommend and support the implementation of AV support systems, such as integration with a global fleet monitoring system, vehicle-to-anything (V2X) feature development, and installation of charging facilities and/or other infrastructure modifications.
• Ensure the implementation of an integrated logisticssupport plan, covering documentation, maintenance and training of safety driver/remote operators.

AV fleet monitoring:

• Design and implement a continuous monitoring programme to track the safety, security and operational performance of the AV fleets.
• Assist with the investigation and root-cause analysis of AV-related incidents.
• Identify gaps and recommend product improvements to improve AV performance.
• Assist in the design and implementation of a Quality Assurance (ǪA) programme to ensure reliability and sustenance of AV operations, including maintenance regimes, modifications, part replacements and software upgrades.
• Approve key design changes and update risk assessments/acceptances.
• Transition to SAE Level 4 Autonomy
• Compliance and adoption of best practices
• Team Leadership
• Stakeholder Engagement

Qualifications:

• Bachelor’s or Master’s Degree in Engineering, Robotics, Computer Science, or a related field.
• 8+ years of experience in autonomous vehicle systems, robotics, or related fields, with a focus on external collaboration and deployment.
• Proven experience in testing, customising, and deploying AV systems in operational environments.
• Strong knowledge of SAE autonomy levels, with hands-on experience in transitioning systems to higher levels of autonomy (preferably SAE Level 4).
• Familiarity with safety-critical environments such as aviation or transportation is highly desirable.
• Excellent technical, analytical, and problem-solving skills, with the ability to address real-world challenges.
• Strong leadership and communication skills, with a track record of managing multidisciplinary teams and working with diverse stakeholders.

Interested candidates, please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform you that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use, and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd

• RCB No. 200007268E

• EA License No. 01C4394

• Registration No. R23112260 (MayThinKyu)

Technical Coordinator

• Plays a supporting role to the Technical Superintendent/Manager, ensuring the smooth operation of vessel maintenance, repair, and documentation.

Responsibilities

• Monitoring vessel certificates and maintaining electronic documents.

• Assisting in budget preparation, monitoring, and control for repair and maintenance.

• Supporting the quotation and requisition process for services and stores.

• Preparing technical specifications for dockings and other projects.

• Reviewing and following up on Planned Maintenance System (PMS) reports from vessels.

• Tracking and managing month-end reports from vessels.

• Performing ad-hoc duties assigned by the Technical Superintendent/Manager.

Requirement

• Diploma/ITE in Marine Engineering or a similar field (Maritime or engineering majors preferred).
• Good communication and interpersonal skills.
• Proficiency in MS Office.
• Ability to work independently.
• Timely completion of tasks and meeting deadlines.
• Being a good team player.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy

Harnessing the Power of Data, Together.

The world's leading enterprises are using Solace's event streaming and management platform to transform their organizations by harnessing the power of events.

The more quickly an enterprise can get information about events to where it needs to be, the more effectively a business can react to opportunities and improve the customer experience. That's where an event broker (modern messaging-oriented-middleware) comes in.

Help Us, Help Them, Help You.

By joining our first-class team, you will be helping leading enterprises, including common household brands we all know and love, reach their full potential in this real-time, digital world.

The next time you drive a luxury vehicle, do some online banking, fly in a plane, or order some furniture online, you could be getting a better experience as a direct result of our technology, and your hard work. Wouldn't that be great!?

The Ideal Candidate:

Solace is seeking an enthusiastic, personable candidate to join our Singapore based team. Our team is responsible for troubleshooting and solving a broad range of technical problems for Solace’s global customer base. We pride ourselves on providing world class service to ensure our customers succeed with Solace. As a member of the Solace Support team, you will take ownership of issues, using your product expertise to assist customers in isolating faults and identifying the root cause of issues. You will be the interface between our customers and our development team, helping to ensure product defects are resolved in a timely fashion.

This is a highly technical position. You must be excited by technology, an independent learner and eager to stay up to date in a rapidly evolving environment. The candidate must be highly focused on providing exceptional service to our customers and partners. You will be working alongside some of the best coder/infrastructure engineer/hackers turned support specialists in the industry. Ex-developers looking for more customer facing exposure are highly welcomed.

Required Skills:

• At least 10 years’ experience in a technical role (software development, technical support, QA etc.)
• 8+ years working with Solace technology
• Programming experience in at least one of: Java, C, or .NET
• Excellent English communication skills, both written and verbal
• Strong personal commitment to quality and customer service
• Ability to take initiative in a dynamic working environment.
• Willing to provide 24x7 off-hours telephone support approximately one week per month
• Legally able to work in Singapore

AEDAS is a leading global design practice dedicated to creative excellence and diversity in the built environment. We are a global platform for the most talented architects and designers, focused upon delivering locally-celebrated solutions for cities, communities and clients. Our global network of 11 offices forms a diverse staff base with skills across all sectors in architecture, interior design, building consultancy, master planning, landscape and urban design.

To support our continuous growth and expansion in Asia, AEDAS Singapore is seeking a committed candidate for the following position:

Responsibilities:

• Manage and control revisions of all documentation to ensure consistency of AEDAS deliverables as defined by the Team leader.
• Responsible for specific areas of the design and project development. where required by the project leader
• Assist in the process of coordination with external design teams, organizations or companies, managing its digital related aspects as directed.
• Prepare, develop and edit, under the guidance of the project leader or nominated architect, Sketches, Drawings, Models, Images, Specifications and other documents relating to a project or competition.
• Assist Architects / Designers & Project Leaders in controlling change i.e. Preparation of RVO’s and historical records reflecting change.
• Understand project statutory submissions and controls and to ensure comprehensive compliance documents are prepared as directed.
• Manage the CORENET interface for all submissions work.
• Understand and be familiar with the Singapore BIM standards and guides.

Requirements & Attributes:

• Diploma or Technical Certificate in Architecture/Building Construction
• Minimum 5 years relevant experience in architectural draughtsmanship and technical coordination;
• Proficient with the latest versions of AutoCAD, project information databases and specification writing;
• Experience in BIM and Revit will be an advantage;
• Construction drawings skills;
• Familiar with Singapore standards and e-submissions;
• Familiar with Singapore statutory requirements;
• Self motivated, organized and enthusiastic.

Location: Henderson Road

Working Hour: 5 Days work Week 9AM – 6PM

Salary: $4,500 - $5,000

Job Scope

• Be the primary technical contact for customers and in house repair jobs
• Assist customers in the repair and maintenance activities, but also with Providing spare parts and associate services
• Identify and translate customers’ requests ;
• Handle technical incidents and establish reports (troubleshooting, expertise, gathering useful information for analysis
• Guarantee, when necessary, the proper processing of offers : spare parts, onsite interventions and repairs.
• Coordinate onsite interventions actions and ensure an ongoing communication to the customer.
• Provide technical assistance to the Repairs Department and Field Service Technicians + Business Centers ;
• Occasionally promote to customers, technical training sessions and sales of spare parts and repairs ;
• Initiate, together with the appropriate stakeholders, the implementation of corrective actions that arose from customer complaints/claims.
• Be the technical interface within the departments, such as Engineering, Purchasing, Sales, Production, Global Service and customers
• Identify potential sales opportunities and forward the information to the sales teams.
• Identify the spare parts needed for Sales team to quote to customer
• Recommend spare parts needed for regular maintenance/during troubleshooting
• Acts as last form of technical checks to make sure the spares quoted is according to customer’s requirement
• curb warranty costs.
• Be responsible for the collection of outstanding payments for the Customer Service department
• Maintain proper records of interaction with customers within the CRM tool
• Control offers and order confirmation as per applicable procedures

Requirements

• Have 3 to 5 years of experience in Mechanical Engineering. Marine engineering with mechanical knowledge will also be considered.
• Degree in Mechanical Engineering
• With hands on experience on compressors, turbines and pumps mechanically
• Be willing to travel if needed.

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279

• Plan technical deliverables (including any system enhancements and upgrades) to meet project’s requirements within allocated budget and schedule.
• Plan & collaborate across different application teams to manage technical dependencies of the solution
• Plan, monitor and manage risks/issues related to technical delivery
• Provide status update related to technical delivery / Program Manager
• Partner with Development Manager in managing application teams to build the enhancements
• Partner with Test Manager to ensure completion of System Integration Testing (SIT), User Acceptance Testing (UAT), performance / load testing and application security testing with quality results
• Prepare and manage technical implementation plan across application teams - coordinate technical implementation activities across application teams to ensure non-event production cutover and adequate post implementation support
• Escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions
• Experience in service-oriented technologies
• Good understanding and experience in software development cycle (Waterfall/Agile best practices)
• Good problem solving, analytical, synthesis, system thinking and solutioning skills
• Strong negotiation skills and vendor management skills

Job Summary

The Lead Salesforce Architect role will be responsible for building and mentorship of a multi-skilled Salesforce team as well as design and implementing Salesforce solutions for our customers that follow best practices in both IT and Salesforce projects.

Responsibilities

• Manage robust teams of Salesforce.com delivery team members, including BAs, Tech Leads, Architects, Developers & QA
• Perform project and program management activities, including project financials.
• Liaise and manage collaboration between horizontals to bring in synergies and ensure successful delivery
• Take accountability of delivery of work packages to customer facing project teams, ensuring packages are delivered on time and with quality
• Ensure for all projects, each Apex method developed has an equivalent test method with at least one valid unit test (using an assertion)
• Ensure total test coverage within QA and higher environments is at least 85%
• Ensure all code is peer-reviewed against Cognizant development standards prior to deployment to QA
• Maintain and publish Salesforce development standards to broader technical teams on a quarterly basis
• Ensure developers are incorporating code review feedback prior to deployment to QA. Enforce the practice with regular training & project audits.
• Ensure version control has been correctly setup at the beginning of the project
• Ensure all developers are using version control as the source of truth for development
• Be an active part of the COE, owing technical & solution reviews for all projects on a regular basis
• Reporting to internal senior management or Leadership teams on the overall engagement (across different dimensions like delivery, bid management, staffing, financials etc.
• Ability to understand pain areas of business and present workable solutions
• Acts as the escalation point when issues arise and understand what to do and who to work with to resolve them.
• Ability to stay focused in a fast-paced, high-energy, challenging environment where there are multiple competing priorities on a daily basis.
• Work closely with business analysts, architects, developers, testers and a variety of IT and business stakeholders.
• Keeping up to date with Salesforce releases and new functionality.
• Adhere to company and project standards and guidelines.
• Accurate time management and reporting of own work.
• Quality, on time delivery of agreed deliverables.
• Ability to work on multiple applications/ projects/ BAU enhancement simultaneously and must have a “can do” attitude.
• Grow the maturity of our practice by leading internal initiatives to further develop methodology, tooling, and skillsets. This includes owning our Architect & CTA Academy, enable CICD & version control for all projects
• Define & enable development plan for TL’s to make them into strong TA’s
• Help drive bootcamp for developers and enforce best practices in all our developers

Requirements

• Extensive years of experience in handling large delivery engagements with a strong experience in managing SFDC programs
• Deep knowledge and expertise across the Salesforce.com platform (Sales Cloud, Service Cloud, etc.), including experience delivering complex SFDC solutions
• Has delivered multiple full end-to-end Salesforce.com implementations/projects, especially including highly integrated/complex ecosystems. Understands how to deliver capabilities on Salesforce AppExchange products
• Strong program management and problem-solving skills
• Should have excellent presentation and written communications skills
• Strong Exposure to SDLC and Agile methodologies
• Exceptionally strong in scope management
• Has ownership for key projects’ timelines, deliverables, budget and metrics
• Proven ability to efficiently manage a portfolio and drive operational improvements
• Should be flexible in time and attitude
• Works independently to manage the whole program and respective stakeholders/ and projects
• Hands on experience with setting up branching strategy, version control & CICD

Qualifications

• Platform Developer I (mandatory)
• Platform Developer II (desirable)
• Salesforce Application Architect (mandatory)
• Salesforce System Architect (desirable)
• Integration Architecture certified (desirable)
• TOGAF Certified (desirable)
• Project Management or Delivery focused certification (mandatory)

• At least 10+ years of experience in application development and maintenance with full software development life cycle experience
• Functional knowledge in Credit Card Ecosystem (Card acquisition, issuance, authorization, settlement, disputes, scheme compliance)
• Hands-on experience on cards application domain on a mainframe platform.
• Significant domain knowledge in Cards and Payments.
• Technically competent in COBOL, CICS , Batch and EZT programming
• Experienced in working with mainframe online related technologies including CICS/Online
• Message layer/API integration
• CICS Expediter
• Experience with Mainframe Batch Processing Enviornment JCL, JES2 Batch and VSAMGood working knowledge skills with Microsoft Office Products, Microsoft Visio and Microsoft Project.
• Concise understanding of the system development life cycle
• Have experience working on Cards Related application operating on Open Platform eg Linux/Windows
• Proven experience to project manage a team of developers and vendors in
• Good functional knowledge of cards to design and develop effective / efficient solutions in meeting business requirements
• Experience with large scale Cards migration on Cardlink will be advantageous
• Proven experience to project manage a team of developers and vendors in ensuring timely delivery of system enhancement of varying scales
• Good working knowledge skills with Microsoft Office Products, Microsoft Visio, and Microsoft Project.
• Concise understanding of the system development life cycle
• Effective people leader with good interpersonal skills.
• Excellent communication skills
• Strong problem solving skills
• Ability to multi-task and perform well under pressure

Responsibilities:

1. Assist M&E Engineer, Superintending Officer Representation (SO Rep) and Resident Engineer (RE) in the supervision and quality assurance of construction works on site
2. Provide standing supervision as and when required by the M&E Engineer, SO Rep and RE
3. To ensure all installation methods and material used are in accordance with the approved drawings and specifications
4. Liaise with the Contractors/ sub-contractors and other Resident Technical Officers (RTO) in the coordination of site works
5. Highlight discrepancies, resolve site M&E issues and monitor site progress
6. Feedback site progress and irregularities to M&E Engineer, SO Rep and RE
7. Attend site meetings, site inspections, testing and commissioning
8. To check as-built drawings to tally with site installation
9. Ensure the contractors maintain work safety, cleanliness and tidiness of the site
10. Documentation of site records, ie. Inspection records, T&C records, site meetings etc.
11. Aware of the potential and actual OH&S hazards of his activities at the workplace and to highlight / communicate to the PM when he knows of any irregularities. He shall be aware of his individual OH&S obligations by ensuring that he is adequately equipped with appropriate safety gears, by observing closely to all safety rules / regulations / procedures at site and by attending all relevant site safety trainings.

Requirements

1. Diploma in Electrical/ Mechanical or Building Services Engineering from local Polytechnic or other tertiary institutions of equivalent standing
2. Minimum eight (8) years of M&E work experience as a Resident Technical Officer
3. Conversant in local construction practices, air-conditioning, electrical, fire protection, plumbing and sanitary services.
4. Good co-ordination skills
5. Good analytical ability with strong verbal and written communication skills.
6. Self-motivated, proactive and team player
7. Past work experience in healthcare/residential/institutional projects is preferred.

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.

As an Engineer under Engineering- Manufacturing System and Automation, you will be tasked to provide operational technical support to drive productivity and product quality with GxP compliance and regulatory requirements. You will also assist to drive/ execute control and automation projects and provide maintenance, backup and restore for IPC and PLCs. You will also carry out / support investigation for non-conformances.

In this role, a typical day will include:

· 1st level engineering support for major equipment downtime [24x7 supports]

· Focus on solving recurring/ long-term equipment issues through detailed understanding of the design or engineering concepts.

· Maintain and perform routine check and backup/restore for Industrial PCs/ PLCs.

· Lead and support automation/control related projects. Develop/review project documentations and related SOPs. Perform equipment/software validation.

· Prepare training materials on respective process/ system/ equipment in term of operation, maintenance or troubleshooting.

· Innovate, provide and implement ideas for process or equipment improvement.

· Ensure the system/equipment are comply with HSE, and Alcon quality requirement

WHAT YOU’LL BRING TO ALCON:

· Minimum 0-3 years of intensive hands on experiences in technical (Electrical/ Mechatronic /Electronic/Physics/ Automation) troubleshooting and experience on Siemens S7/TIA Portal, Beckhoff TwinCAT and/or Allen Bradley PLC.

· Experience on factory automation system installation/validation and understanding of GMP/GDP requirement.

HOW YOU CAN THRIVE AT ALCON:

· Good team player

· Enjoy working with various cross functional team across manufacturing site

Alcon Careers

See your impact at alcon.com/careers

Responsibilities :

• Perform electrical and electronic conceptual details design work.
• Responsible for the analysis, definition, design, construction, testing, installation, modification, and maintenance of automated machines, containing software as the major component.
• Writes new machine program, makes modification to existing machine software, or integrates software application.
• Creates and executes until testing and integration testing ensuring machine software meets requirements.
• Identify, define and implement the technical architecture for use of auto visual inspection in our product within budget and schedule.
• Review electrical and electronic documents/drawings.
• Creates, reviews, and maintains all required technical documentation/manual related to assigned software to ensure supportability and reuse.
• Participate in project planning sessions with team members to analyze development requirements.
• Reviews project work with the team, included the machine design engineers and engineering engineers.
• Provide timely status updates for areas of individual responsibilities within projects to superior.
• Provides technical support to operations or other development teams.
• Overall responsibility for technical issues and coordinate with other disciplines.
• To participate in the continuous improvement programs to explore ways and means to improve production efficiency and reliability.

Requirements :

• Bachelor's Degree in Electrical, Electronics Engineering with min one (1) years of relevant experience.
• Experience working with vision system database.
• Knowledge of camera, light, and lens selection for applications ranging from defect detection to part location.
• Programming background with high-level languages such as Visual C# WPF, C++ and Python.
• Experience in developing vision system with Halcon and Opteon camera.
• Good knowledge in Machine Vision programming and experiences.
• Good experience on automation controls, motors & sensors like PLC, CTC, Beckoff PC and controllers, Servo & Stepper motors.
• Familiarity with wiring/cabling size/terminations and load/temperature requirements.
• Familiarity with industrial machinery design.
• Skilled in the utilization of statistical analysis.
• Required to travel regionally (average 20% of the time).
• 5 days work week.
• Transport pick-up at Bedok MRT station.

• Position: Technical Manager
• Salary: $7,000 - $10,,000 + 14-15 Days AL + Bonus
• 5 Working Days, 9am-6pm
• Changi South (Between Tanah Merah / Simei / Expo MRT)

General

1. Support Head of Engineering in training and developing the engineers on technical matters, including handling and operating all broadcast equipment.

2. Assist with engineering technical tasks to ensure smooth running of daily engineering operations.

3. Establish an SOP for Site Survey and prepare Production and Technical Integration Layout Plan. To review and make relevant updates as required for process improvement.

4. Implement design and make permanent layout for racks along with serial numbers and standard placing of panels.

5. Support Head of Engineering to improve and test system designs.

6. Support process of racks and kit standardization.

7. Collaborate with Head of Engineering to establish a process for equipment testing and preparation. To review and make relevant updates on a yearly basis for process improvement.

8. Ensure a process is in place for communication/escalation of technical problems on all projects.

9. Research technical development standards for present and new technologies. Provide technical support of the company's service to clients

10.Design the project template to cover the tasks needed for each project

11.Keep the project task updated for each project on hand.\

Before Project

12.Review technical specifications of equipment and crew for quotation prepared by Sales Department.

13.Participate in client/contractor meetings and site recce when required.

14.Address clients’ technical queries prior to the project.

15.Expand list of equipment from quotation to a detailed list (to include all equipment needed).

16.Prepare Engineering book to include technical information regarding Router / Switcher I/O, Distribution assignments, cabin/room layouts etc. 17.Create a timeline for project preparation and set the targets. Adjust based on any changes subjected to availability of engineers at the base, shipping schedules, deliverables or scope of the projects.

18.Communicate with Equipment Planner, Warehouse and Engineering Department to monitor the project and ensure it is on the right track.

19.Check the equipment packing list and ensure that it matches the expanded list.

20.Sign off and approve the Packing List to be used for a project.

21.Prepare Production and Technical Integration Layout for each project with relevant technical information and ensure relevant parties receive it before project.

During Project

22. Be part of the Support Team during project by monitoring the support email and respond to communications received.

After Project

23. Conduct post-project evaluation on technical performance and issues encountered and suggest possible improvements for the next project.

Requirements

1. Degree qualified in Electrical / Communication / Broadcast Engineering or similar related field.

2. 10+ years of relevant work experience.

3. An expert in equipment and products used in broadcasting; for example, audio and vision mixers, radio communication products, cameras, and camera lens

4. Experienced in technical training for knowledge transfer

#SCR-carson-cheong

⭕ Cheong Kar Chun ⭕ Team Manager ⭕ R1980386

⭕ The Supreme HR Advisory ⭕ 14C7279

Position Description:

The CRM/D365 CE Technical Architect is the single point of responsibility for Microsoft Dynamics 365 CE/CRM projects that are executed through the India Microsoft Dynamics Center of Excellence (CoE). They will interface with the MS Dynamics practice, and project teams. Provides technical expertise, direction, and leadership to the technical team for a project. Ensure all components of the technical architecture are properly integrated and implemented Leads team in the building of CRM solutions that meets requirements. Define the D365 CE development tools and environments. Responsible for end-to-end technical assurance, technical governance, technical best practices, the reuse of technical assets, and the assignment of technical work. Responsible for technical direction of the project Mentors and coaches CRM developers and team members Day-to-day management of the technical teams, working closely with the Program/Project Managers to provide information around scheduling, risks, issues, changes, etc. Participates in daily leadership calls, stand-ups, can outline performance of technical team Ensure technical issues are resolved in a cost effective, efficient, and timely manner Establish the criteria related to the release process for the team in promoting code to the appropriate environments and monitor the promotion of such code so it is in line with the processes described in the Configuration Management Plan Ensure teams have access to the Configuration Management Plan and use the approved Configuration Control tool Participate in all work product review sessions described in the Quality Plan to ensure compliance with the technical design. Ensure the Developer invites a subject matter expert that is knowledgeable about the system change to any conformance review Coach and mentor the technical team in the development of the project from a technical perspective Provide technical support and technical quality control throughout all stages of the project Provide technical subject matter expertise for the technical delivery processes and implementation. This may include, but is not limited to, informal meetings with team members on technical strategy of project; attendance at status meetings with customer entities as requested: review and involvement in all technical work product reviews Work with other key architecture roles to ensure the technology is being applied to meet the business objectives (Applications Architect, Data Architect, etc.) Collaborate with the Configuration Management Specialist to define configuration management processes and procedures for configuration items (code, configuration settings, etc. Participate in Work Product Reviews as referenced in the Project Quality Plan Will support new pursuits and business and asked to validate estimates

Key Technical Skillset

10+ Years of experience implementing Dynamics 365 CE applications and COTS Products. .NET Development Expertise with Microsoft Dynamics CRM development and OOTB modules like Sales & Service along with its integrations/add-ons Power Apps, Portal Development and Power Automate SSIS and SSRS some SharePoint experience desired Web Services Expertise with Visual Studio, Azure DevOps and GitHub Experience with an automated requirements management tool Experience with Power Platform suite is a plus.

Key Attributes:

Proven client relationship skills Viewed as a trusted adviser Strong communication and collaboration skills, proactive communicator Strong written communications Assertive Ability to mentor junior resources Tolerance of ambiguity Self-Starter, Initiative taker Strong organizational skills Detail oriented

Location: Penjuru Lane

Salary: $2,800 - $3,500

Working days: Monday - Friday

Working hours: 8:30am – 5.30pm

Responsibilities:

• To assist in the overall management and technical operations of the Marine Fleet that includes the preparation, review and management of all technical documentation, vessel certificates, maintenance records, compliance records etc.
• Providing the necessary administrative support and coordination for any vessel inspections, repairs and docking works.
• Assist in liaising with customers on technical and operational matters that inclusive of vessel performance, etc
• Attending to vessel docking, repairs and surveys when requires and carry out supervision on any contractors' repair / maintenance works on board the vessel.
• Monitoring the technical status of vessel in term of Class certificates and surveys and ensure that all statutory certificates, equipment certificates, etc, are properly maintained, documented and up to date.
• To identify and source for technical and operational supplies required for the vessel's need. Coordinate with the suppliers for timely delivery to the vessels.
• Monitoring and controlling of the vessels consumables to prevent unnecessary wastage.
• To keep track of the vessels LSA, FFA, cargo hoses registry, lifting gears registry and PPE of all shipboard personnel.
• Appointed as safety committee member to carry out tool-box meetings for all the vessels and attend to vessel inspections.
• To work closely with the HES team to ensure smooth implementation and compliance of company's safety and quality standards
• To assist in investigating any defects / failures occurred and reporting all vessels incidents, near misses to prevent and eliminate any potential incidents
• To assist in maintaining crew records that inclusive of certificates, training, medical checks and coordinating in crew changes.
• To undertake any other technical related tasks and assignments as and when required.

Job Requirements:

• Relevant working experience
• Proficiency in Microsoft Office

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

• Position: Technical Manager
• Salary: $7,000 - $10,,000 + 14-15 Days AL + Bonus
• 5 Working Days, 9am-6pm
• Changi South (Between Tanah Merah / Simei / Expo MRT)

General

1. Support Head of Engineering in training and developing the engineers on technical matters, including handling and operating all broadcast equipment.

2. Assist with engineering technical tasks to ensure smooth running of daily engineering operations.

3. Establish an SOP for Site Survey and prepare Production and Technical Integration Layout Plan. To review and make relevant updates as required for process improvement.

4. Implement design and make permanent layout for racks along with serial numbers and standard placing of panels.

5. Support Head of Engineering to improve and test system designs.

6. Support process of racks and kit standardization.

7. Collaborate with Head of Engineering to establish a process for equipment testing and preparation. To review and make relevant updates on a yearly basis for process improvement.

8. Ensure a process is in place for communication/escalation of technical problems on all projects.

9. Research technical development standards for present and new technologies. Provide technical support of the company's service to clients

10.Design the project template to cover the tasks needed for each project

11.Keep the project task updated for each project on hand.\

Before Project

12.Review technical specifications of equipment and crew for quotation prepared by Sales Department.

13.Participate in client/contractor meetings and site recce when required.

14.Address clients’ technical queries prior to the project.

15.Expand list of equipment from quotation to a detailed list (to include all equipment needed).

16.Prepare Engineering book to include technical information regarding Router / Switcher I/O, Distribution assignments, cabin/room layouts etc. 17.Create a timeline for project preparation and set the targets. Adjust based on any changes subjected to availability of engineers at the base, shipping schedules, deliverables or scope of the projects.

18.Communicate with Equipment Planner, Warehouse and Engineering Department to monitor the project and ensure it is on the right track.

19.Check the equipment packing list and ensure that it matches the expanded list.

20.Sign off and approve the Packing List to be used for a project.

21.Prepare Production and Technical Integration Layout for each project with relevant technical information and ensure relevant parties receive it before project.

During Project

22. Be part of the Support Team during project by monitoring the support email and respond to communications received.

After Project

23. Conduct post-project evaluation on technical performance and issues encountered and suggest possible improvements for the next project.

Requirements

1. Degree qualified in Electrical / Communication / Broadcast Engineering or similar related field.

2. 10+ years of relevant work experience.

3. An expert in equipment and products used in broadcasting; for example, audio and vision mixers, radio communication products, cameras, and camera lens

4. Experienced in technical training for knowledge transfer

#SCR-carson-cheong

⭕ Cheong Kar Chun ⭕ Team Manager ⭕ R1980386

⭕ The Supreme HR Advisory ⭕ 14C7279

To strengthen our expertise and capacity in the 2-Stroke products and related ancillary systems in MEA, we are now looking for a skilled Senior Technical Expert (2-Stroke Engines) to join our team in Singapore.

The Technical Services is one of the most important technical knowledge centres within the organization in Wärtsilä, supporting internal and external stakeholders during the life cycle of products and solutions delivered or serviced by Wärtsilä.

The Senior Technical Expert ensures customer satisfaction by providing high quality and on-time technical support. You will report to General Manager, Technical Services 2-Stroke. This is a permanent opportunity and its location is Singapore.

What will you be doing:
As Senior Technical Expert (2-Stroke Engines), your work will focus on these responsibilities:

• Be responsible for handling of customer’s technical inquiries in a comprehensive and supportive manner.
• Support the development of strategic 2-stroke businesses and customers in Singapore technically and act as a 2-stroke technical consultant to our internal teams towards customer.
• Perform Audits and be active in capturing new sales opportunities (leads)
• Manage and solve complex technical and operating problems solving activities of the customers.
• Make analysis with adequate conclusions and recommendations (reports) for how to solve complex technical problems of the customer. Report the related work progress to relevant stakeholders.
• Communicate and propose improvement needs of the products and solutions for relevant internal stakeholders.
• Participate in product developments and product improvement projects.
• Participate in development of new working methods with own responsibility area.
• Provide technical support to internal and external customers.
• Analyses field experience and customer feedback data in order to improve the products and solutions as well as operation and maintenance of the installation.
• Support in technical matters when new products or components are developed and launched.
• Proactively work to enable cross-divisional and cross-organizational cooperation.
• Coach and mentor less experienced technical experts and field service engineers.
• Participate in customer and/or internal meetings as a technical leader, when complex technical matters are handled.
• Share technical knowledge to internal and external stakeholders.
• Ensure knowhow and professional competence development within respective technical expert area.

To be successful in this role, we expect you to have:

• B.Sc. or M.Sc. in Engineering or in Marine, Mechanical or other applicable technical degree
• Minimum 3+ years of related experience with all 2-stroke engines, controls and its technologies. Preferred experience with X-DF or all other maker 2-stroke Gas engines.
• Relevant experiences of other Wartsila products.
• Broad and strong knowledge and understanding of the marine engines and prolusion systems.
• Advanced analytical skills in technical problem solving.
• Fluent in English, both verbally and written
• Strong Customer focus & service mind-set and Communication skills.
• Strong Teamwork skills and drive for performance with positive attitude and ability to inspire others.
• Experience in working in international environment and willingness to travel.
• Motivated to learn and grow professionally.

Why you and us
All our employees are encouraged to utilise the variety of training activities, learning solutions and self-study materials that we have to offer which supports the opportunity to further develop your talents and competencies within a very global working environment, in an ambitious and growth orientated organisation.

Contact & next steps
Does this sound like the job for you? If yes, we hope to hear from you before the application deadline.

Position: Technical Support Chemist (Segregation)

• Salary: S$3,200 – S$3,600
• Working Hours: 5 Days Monday to Friday: 8am to 5pm
• Location: Tuas, West Singapore (Company Transport / Transport Allowance $120 if candidate possess own transport)

Requirements

• Degree in Engineering or Chemistry
• At least 2 years relevant experience

Job scope

• To supervise and support the functions of incoming waste segregation including bulk waste and loose waste as well as weighbridge.
• To constantly monitor improve the department performance.
• To conduct periodic review of existing workflows and procedures, and make recommendations for improvements and executing the improvement plans.
• To supervise and ensure the effectiveness and smoothness of waste unloading, segregation and distribution.
• Daily and regular inspection of the plant processes and monitor the working area 5S and TPM activities, safety and discipline at works, machineries and equipment conditions.
• Ensure incoming waste streams being checked properly for suitable treatment processes and current safe work procedures are suitable for handling by operation staff.
• As the core coordinator, lead and monitor the communication flow among internal departments on incoming waste discrepancy and revise related SOPs accordingly.
• To evaluate and develop new treatment methods and handling procedures for new and unknown wastes, and review of operation costs and regular update to management.
• To implement and supervise correct EHS practices within the department.
• To work with resale for arrangement of recovered products to minimize the storage.
• To prepare and analyse daily and monthly operation records/reports (e.g., cost, productivity, quality, nonconformance, etc) on plant processing and maintenance.
• And follow up necessary corrective actions and monitor consistently to relevant department staffs to follow up closely.
• Regular briefing / training to be conducted to department staffs for safety handling of high flammable solvent, MSDS, PPE requirement and risk assessment before operations.
• To activate emergency response team of operation and maintenance staffs and response to any in house spill and fire incident if in case of emergency.
• To liaise with EHS department to ensure fellow dept staff are upkeep with method of handling and emergency equipment usages in terms of spills and fire incident and to conduct regular practice and drill exercises with different scenarios to workers so that they are well familiar in emergency to response in time.
• To ensure all fellow staffs are well trained according to OJT program and ensure they can follow up SOPs and work safely.

Secondary responsibilities

• To undertake any other tasks assigned by the Management from time to time.
• As an ISO committee member, to develop and implement documents for operation procedures, such as SOP, RA and MOC, SWP and participate in auditing the various departments as an Internal Auditor

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Technical Superintendent

• Salary: $7,000 to $10,000
• Location: Alexandra Point / Fujairah Branch Office (Rotation travel)
• Working hours: 5 days, 9.30am to 5.30pm

The company owns and manages a fleet of coastal tankers and barges operating in Singapore, Malaysia and in the South East Asia region. We are seeking for qualified candidates to take up the challenges of Technical Superintendent based in Singapore and on rotation shift in Fujairah.

Requirements:

• COC Class 1 or 2 holders with sailing experience on product tankers
• Minimum 3 to 5 years’ experience ashore as a Technical Superintendent in tanker companies
• Experience in handling Foreign going vessel
• Must be willing to travel abroad (Fujairah) on a rotational basis
• Familiar with Oil Majors vetting’s and inspections requirements

Responsibilities:

• Maintain vessels to the requirement of Classification Society, Flag state, Port State, Oil majors and state regulations that the vessels are plying.
• Execute planned maintenance system and ensure compliance.
• Approve and monitor repairs, prepare purchase order and works order.
• Prepare dry-docking / repair specifications and monitor work progress.
• Maintain vessel allocated budget and meet operational standard as required by Owners.
• Carry out internal audits, risk assessment, incident investigation and closing out report.
• Attend to all inspections by Class Society, Flag State, Port State, Underwriters and Oil Majors.
• Liaise with Terminal Representative, Charterers, Agents, Operators and Fujairah Freezone Official.
• At the Fujairah branch office, to be the first point of contact for vessel matters.
• Assist Crew Department in coordinating crew matters.

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Job Description:

• Strong skills in Java, SpringBoot, Microservice, DevOps tools, SDLC framework.
• Security tools development experience especially in ForgeRock or PingIdentity is added advantage.
• Experience in AWS, PCF, OCP
• Responsible for application design, enhancements and overall end-to-end functionality. Responsible for overall quality, stability and performance of the system.
• Transform requirements into architecture and blueprint for the solution being created. Conversion that is based on several factors: previous, successful design patterns, reference architectures and enterprise architecture guidance.
• Provide technology perspective to business to help guide roadmap and prioritization by keeping abreast with industry trends. Where required, help business size the complexity of problem, simplify and define MVP.
• Ensure that the solution architecture aligns with the roadmaps established by the enterprise architecture, and that it adheres to the enterprise architecture principles.
• Be a consumer and contributor to architecture collateral. The patterns and guidance developed should be reusable in a broader enterprise architecture context.
• Document and manage how multiple applications are poised to work together.Involves defining the interaction between application packages,databases, and middleware systems in terms of functional coverage.
• Collaborate with other development lead, developers, business analysts and test leads to develop and perform relevant testing
• Adhere to high-quality development principles while delivering solutions on-time
• Analyze user requirements, design/development of software packages and release deployments
• Prepare and document release notes, enhancements checklists, project documentations etc
• Analyse and resolve technical and application problems
• Required Experience
• 5-6 years’ experience as a Technical Lead / Developer
• Having hands-on experience in deployment and implementation.
• Good to have prior Banking / Financial institution environment experiences
• Good communication skills both written and oral
• Able to drive/recommend solutions to extended technology teams.
• Self-starter with good crisis management skills.
• Able to lead and facilitate meetings, to lead the technical team in drivinginvestigation of incidents and corrective actions follow-ups
• Capable to handle multiple concurrent initiatives.
• Proactive and able to work under pressure.

Job Description:

• Strong skills in Java, SpringBoot, Microservice, DevOps tools, SDLC framework.
• Security tools development experience especially in ForgeRock or PingIdentity is added advantage.
• Experience in AWS, PCF, OCP
• Responsible for application design, enhancements and overall end-to-end functionality. Responsible for overall quality, stability and performance of the system.
• Transform requirements into architecture and blueprint for the solution being created. Conversion that is based on several factors: previous, successful design patterns, reference architectures and enterprise architecture guidance.
• Provide technology perspective to business to help guide roadmap and prioritization by keeping abreast with industry trends. Where required, help business size the complexity of problem, simplify and define MVP.
• Ensure that the solution architecture aligns with the roadmaps established by the enterprise architecture, and that it adheres to the enterprise architecture principles.
• Be a consumer and contributor to architecture collateral. The patterns and guidance developed should be reusable in a broader enterprise architecture context.
• Document and manage how multiple applications are poised to work together. Involves defining the interaction between application packages, databases, and middleware systems in terms of functional coverage.
• Collaborate with other development lead, developers, business analysts and test leads to develop and perform relevant testing
• Adhere to high-quality development principles while delivering solutions on-time
• Analyze user requirements, design/development of software packages and release deployments
• Prepare and document release notes, enhancements checklists, project documentations etc
• Analyse and resolve technical and application problems
• Required Experience
• 5-6 years’ experience as a Technical Lead / Developer
• Having hands-on experience in deployment and implementation.
• Good to have prior Banking / Financial institution environment experiences
• Good communication skills both written and oral
• Able to drive/recommend solutions to extended technology teams.
• Self-starter with good crisis management skills.
• Able to lead and facilitate meetings, to lead the technical team in driving investigation of incidents and corrective actions follow-ups
• Capable to handle multiple concurrent initiatives.
• Proactive and able to work under pressure.

KPMG in Singapore is part of a global organization of independent professional services firms providing Audit, Tax and Advisory services. We operate in 143 countries and territories with more than 273,000 partners and employees working in member firms around the world. Each KPMG firm is a legally distinct and separate entity and describes itself as such. KPMG International Limited is a private English company limited by guarantee. KPMG International Limited and its related entities do not provide services to clients.

Job Description

KPMG has a strong Oracle Digital Transformation team in this region, and we are assisting several clients with End-to-End business transformation initiatives enabled by Oracle solutions. Our practice is further expanding, and we are currently seeking an Oracle Technical to join our team. You are responsible to be leading the design and implementation of Oracle solutions to meet the client’s business needs. You will be expected to understand business requirements and translate them into technical solutions using Oracle technologies. This position is based in Singapore.

Responsibilities

• Provides technical/development leadership on strategic Oracle Cloud projects.
• Strong ability to translate business requirements into technical designs and requirements.
• Monitors implementation activity to ensure best practices and design principles are upheld.
• Ensures implementation solutions support architecture objectives (availability, scalability, performance, security, etc.), as appropriate.
• Strong understanding of overall project methodology, specifically how it relates to the development life cycle.
• Ability to prioritize tasks while maintaining project scope.
• Utilizes advanced leadership skills especially in the areas of persuasion, influence, conceptualizing solutions, and problem solving.
• The ability to communicate complicated technical concepts effectively to a broad group of stakeholders.
• Coaches and mentors Cloud Technical team members.
• Continuously pursues advanced level technical acumen.
• Develops proof-of-concept prototypes and initial implementation models.
• Participates in projects and performs other duties as assigned.
• Contribute to Oracle solutioning in pre-sales and project phases.
• Take charge of proposals, ensuring alignment with sales strategy
• Builds a close working relationship with clients to enhance the image of the KPMG.

The ideal candidate should possess:

• Bachelor's degree from an accredited college or university is preferred.
• Minimum of 13+ years of Oracle technical architect experience.
• Minimum 7+ years of Oracle (EBS) Application experience.
• At least 7+ Full Life Cycles Oracle Cloud/On Premise Implementations.
• Proven track record of successfully leading Oracle implementation or migration projects
• Ability to understand business processes from a customer perspective.
• Self-motivated and have the ability to deliver results and meet timelines with minimal direct supervision.
• Ability to effectively develop presentations and present ideas and proposals to all levels of management.
• Excellent verbal/written communication, collaboration, analytical and presentation skills.

Only shortlisted candidates will be contacted by KPMG Talent Acquisition team, personal data collected will be used for recruitment purposes only.

At KPMG in Singapore we are committed to creating a diverse and inclusive workplace. We believe that diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. As an equal opportunity employer, all qualified applicants will receive consideration for employment regardless of age, race, gender identity or expression, colour, marital status, religion, sexual orientation, disability, or other non-merit factors. We celebrate the different talents that our people bring and support every staff member in their journey to achieve personal and professional growth. One of the ways we do this is through Take Charge: Flexi-work, our flexible working framework which enables agile and innovative teams to help deliver our business goals.

About the Team:

The mission of the Marketplace Intelligence and Data team is to build large-scale data and intelligent products to facilitate the growth of Shopee's e-commerce business. This team is responsible for building Shopee's e-commerce data warehouse, development of merchant and operational data products, end-to-end traffic data products, product algorithms (including product listing, control, information optimization, SPU, etc), promotion algorithms (including product recruitment, product selection, and recommendation algorithms), review algorithms, user profiles, as well as fundamental artificial intelligence capabilities such as machine translation, speech algorithms, image algorithms, and KYC verification.

Job Description:

We are looking for a dynamic and experienced Technical Product Management Lead to oversee the development and management of data products and systems that empower Shopee’s marketplace. As a lead in this critical team, you will drive technical project delivery from request planning, competitor analysis, development, testing, UAT, and launch. You will also guide cross-functional teams, and ensure alignment between business goals and technical solutions. The ideal candidate has strong leadership experience and deep domain knowledge in e-commerce, data intelligence, and large-scale product development.

Key Responsibilities:

• Lead a team of Product Managers to define, prioritize, and execute the product roadmap for Shopee's Marketplace Intelligence and Data initiatives.
• Drive end-to-end product development of technical projects, from ideation, data analysis, testing, launch, and iterations.
• Utilize your domain knowledge in e-commerce and data to identify opportunities, solve complex challenges, and shape the future of marketplace intelligence.
• Conduct comparative analysis and market research to identify opportunities, gaps, and areas of improvement for current solutions.
• Manage stakeholders’ expectations and project timelines, maintain good relationships with stakeholders, and deliver projects in alignment with business objectives.

Requirements

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related technical field.
• 4+ years of experience in product management, with a focus on technical and data-driven products.
• Proven leadership experience, managing teams or projects in a product management or technical capacity.
• Strong domain knowledge in e-commerce, marketplace operations, data intelligence, and experience in e-commerce, Internet or IT companies.
• Experience working with large-scale data systems, including knowledge of data pipelines, analytics, and machine learning applications.

Benefits Summary:

• Up $3500 + Bonus + Benefits
• 5 Days work week
• Working Location: West
• MNC with good working environment

Responsibilities:

• Assist in the overall management and technical operations of the marine fleet
• Attending to vessels docking, repairs of the marine high speed engine and class surveys when required and supervise the contractors' maintenance works
• Handle the daily operation of the port limit bunker barges
• Work closely with the team to ensure smooth implementation and compliance of the safety
• Any ad-hoc duties as required

Interested candidates, please submit your updated resume in MS format by using the Apply Now Button.

Alternatively, you may also email your resume to us at [email protected].

Follow us on Facebook for more info:
https://www.facebook.com/EC-Recruitment-Pte-Ltd-113771667194961/

Our dedicated and approachable E&C consultants will get back to you soon for a confidential discussion.

By submitting your application or resume to us, you will be deemed to have agreed and consented us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

**We regret to inform that only shortlisted candidates would be notified. **

Edward TOH
Registration No: R1658602
EA License No: 20C0278

Responsibilities:

Customer Service (60%)

• Represent OMEGA in dealing with customers’ concerns.
• To provide quality support to customers’ technical enquiries.
• To communicate with customers on his needs and request for service.
• To perform repair, installation and commissioning of Marine Communication and Navigational equipment.
• To troubleshoot complex technical faults, report findings and communicate with Projects, Sales and customers for solutions and feedback.
• Interact with end-users to explain the failure mode in detail.
• Travel to customer sites as circumstances dictate; 60-70% of the time will travel around the globe to attend to break downs & repair onboard vessels; otherwise in Singapore supporting the same activities.

Internal Liaison (25%)

• Assist the project team in project executions; in providing technical expertise in field/site works.
• Be responsible for the tools and parts issued under his care.
• To observe and implement the company EHS policy; ensure compliance with all safety policies, practices and procedures at all times.
• Able to meet project deadlines and prioritizing tasks time to time as scheduled.
• Any other duties assigned by immediate Superior.

Reporting (15%)

• To report the jobs carried out in the standard service report form; report the productivity hours and tasks performed.
• To summarize service reports per project for team for submission to the Manager, Service.
• To report on team’s achievements on a monthly and quarterly basis.

Requirements:

• Degree in Electrical & Electronic Engineering or equivalent.
• Min 4 year of relevant working experience.
• Basic knowledge on Network System.
• Good Knowledge on one or two of the following: telecommunication, public announcement systems, navigation systems.
• Service oriented with analytical and problem-solving skills.
• Willing to travel and staying overseas for a period of up to 4 weeks.
• Able to work independently and meet schedules.

Ackcio Pte Ltd builds reliable wireless monitoring solutions for industrial applications. Our Ackcio Beam suite of products runs off our core technology, a long-range, low-power radio wireless mesh communication to reliably transmit industrial sensor data in real-time both underground and above ground. Currently our technology is widely used in construction, mining, infrastructure, and rail industries to automate the monitoring process, improve productivity, and make the activity safe. We now help major clients in 45 countries across 6 continents monitor their projects with our technology.

Ackcio was incorporated in Singapore in 2016, and has drawn investments from prominent investors including Wavemaker Partners, Enterprise Singapore, Accelerasia, Aletra Capital Partners, Foundamental, and EF.

Responsibilities

• Be the go-to person for clients, helping them get the most out of our products.
• When customers run into challenges, you’ll work with them to come up with easy, clear solutions.
• Suggest ways to improve user experience and get more people using our products.
• Guide clients on the best ways to use our products and how they can get the most value.
• Look for ways to help customers expand how they use our product and offer them more value.
• Share customer feedback and ideas for improvement with the rest of the team.
• Share your product expertise in customer interactions to help them succeed.
• Communicate with customers via email, and phone to help them get the hang of our products.
• Provide ongoing support to ensure customers continue to succeed with our solutions.
• Represent customer needs and issues to make sure they’re heard across the company.

Requirements

• A background in technology, computer science, or IT/networking.
• Fluent in English; additional languages are a plus.
• Willing to travel for customer site visits with on-site troubleshooting work if required.
• Excellent communication skills and a friendly attitude.
• Strong problem-solving abilities and quick to learn.
• Ability to handle multiple tasks and meet deadlines.
• A self-starter, both independent and team-oriented.
• Proven track record in customer support and problem resolution.
• Passionate about helping customers succeed.