EUC Engineer (Fixed shift)

Brief Description:

End-User Support, strong in supporting all windows, iOS, and macOS systems, applications, and networking related.

Responsibilities

• Experienced in troubleshooting both desktop/laptop hardware and software.
• Single point of contact for end-users to log incident and service requests via email and hotline.
• Support user queries or issues are captured and validated for further processing.
• Coordinate with different support teams (including vendor coordination) to ensure issues are resolved with proper resolution recorded.
• Adhere to the SOP and Policy defined.
• Responsible for Call logging, Assignment, Incident Management & Coordination, Call Tracking and follow‐up until closure within the agreed SLA.
• Implementing best practices to reduce time and increase efficiency.
• Incident ownership, monitoring, tracking and communication with all parties.
• Focus on First Call resolution to ensure early closure of tickets.
• Day-to-day onsite IT support for hardware and software issues involving end-user desktops/notebooks, client’s network connectivity
• Install applications/software and apply updates/patches to desktops, notebooks and other end-user computing devices
• Preparation of desktop/notebook system image
• User account management (Account creation, deletion, modification, and reset password in accordance with Customer's process and procedures)
• Perform file backup, migration and restoration for end-users' desktops/notebooks

Requirements

• Higher Nitec and above in Information Technology or related field
• Provide IT technical service desk and onsite support for end-user services
• Support desktops, notebooks, printers and other hardware components.
• Minimum 3 years of IT (EUC) relevant experience with hands-on experience in Apple products, applications and networks.

Contract Type: 12 Months (Renewal)

Salary: SGD2,800 to SGD3,500

Location: Jurong, Suntec, East Coast, Punggol

Working Hours: Fixed shift
i. Mon – Fri 8:30 am to 4:30 pm (onsite), Sat 9:00 am to 1:00 pm. (onsite)
ii. Mon – Fri 10:00 am to 7:00 pm (onsite)

Commencement: Immediate

Our client is from Oil and Gas industry. They are looking for a C & I Engineer to assist their team for the next phase of their business. They are located in West.

Duties:

• Responsible for Yokogawa DCIS, SIS, and FGS support to ensure safe operations.
• Installation, troubleshooting, and maintenance of automation systems.
• Manage vendor contracts and provide technical training.
• Develop and maintain maintenance procedures and documentation.
• Execute projects related to automation and plan for system lifecycle.
• Lead Cyber Security compliance and conduct risk assessments.
• Offer expertise in OT cyber-security projects.

Requirements:

• Min Degree in Computer, Electrical Engineering or any relevant field.
• Min 4 years of working experience in Oil and Gas and utilities or any relevant industry.
• Experience in ISO27001 and IEC61508 will be anadvantange.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Reg. No. R23115873 (New Jirn Tone)

Application Engineer [Up to $4500|5 days|Clementi] - HJ

Job info

• Monthly Salary: Up to $4500
• Working days: Monday to Friday (8.30 am - 6.00pm)
• Location: Clementi

Job description

1. Business Analysis

• Understand business requirements or problem statements to develop business applications to drive value
• Liaise with end-users to identify any efficiencies, bottlenecks, and areas for workflow and work process improvements
• Translate end-user's adhoc business requests into technical requirements

2. Microsoft 365 Apps Implementation

• Provide expertise and guidance to end-users on the potential use of Microsoft 365 apps to improve work efficiency
• Convert manual processes/workflows to automation by designing and developing applications using the Microsoft Power Platform, including Power Apps, MS Flows/Power Automate, Power BI, etc.
• Communicate and work with multiple stakeholders and vendors to plan schedules for development and implementation of business applications
• Perform end-to-end testing, troubleshooting and end-user support
• Maintain and update applications developed as well as create and maintain documentation in the form of user guides for knowledge retention
• Conduct technical trainings and support for improvement of staff's skills in Microsoft 365 tools and other systems

Job requirement

• 1 - 5 years of relevant working experience. However, those without prior experience but possess relevant educational qualifications are welcome to apply
• Good Knowledge of Microsoft 365 Technologies and SharePoint Online
• Proficient in Workflow automation using Power Automate
• Knowledge of Business Process Automation, Procurement and Accounting System will be an advantage
• Possess any of the Microsoft Certification will be an advantage: MS-900, PL-900, PL-100, PL-200, PL-400, PL-500 and/or PL-600

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform that only shortlisted candidates would be notified*
We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280
Felcia Ang Zhi Yun| EA Personnel No.: R22109905

Our client is a Singapore based company in Scientific and Medical industry. Due to their current expansion plan, they are looking for a Service and Technical Engineer to join their Service Team, in hopes of developing the current high performing team. They are located in the West area – easily accessible.

Duties of Service and Technical Engineer:

• Provide comprehensive after-sales support, including installation, commissioning, and repair of specialized laboratory, research, and analytical equipment.
• Offer technical consultation to customers, addressing their inquiries and providing expert guidance.
• Efficiently troubleshoot and resolve problems within specified timelines, ensuring customer satisfaction.
• Prepare accurate and detailed service reports to document work performed.

Requirements:

• Minimum NITEC in relevant field
• Service and Maintenance experience is an added advantage
• No experience needed and training will be provided

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Job info

• Monthly Salary: Up to $3200 + VB
• Working days: Monday to Friday (9.00 am - 6.00pm)
• Location: Kallang

Job description

• Work closely with manufacturers and Engineers to implement and service audio visual and video conferencing solutions in accordance to company’s standards and best practices to meet customer’s requirements
• System configuration, Testing & Commissioning of Integrated Audio Visual and Videoconferencing solution.
• Conduct end user trainings to end users on how to use the Solution(s) implemented.
• Work closely with in house AV Designers and Engineers from different manufactures like Samsung, BOSE, Crestron, Extron, Poly, Logitech, etc to implement full integrated solutions for venues like meeting room, lecture room, experience centre, command centre, auditorium, ballroom, etc
• Study the schematic drawings to understand the technical & functional requirements to implement each solution
• Assist in after sales services

Job requirement

• Must possess ITE/ Diploma in IT/Engineering/Audio Visual

Optional Certification

• Crestron CTI-P101, CTI-P201, Extron Control Professional (ECP), Extron Authorized Programmer (EAP)
• Kramer Control System Designer (301), Kramer Control System Programmer (302)
• Dante Level 1 & 2, Cisco CCNT, CCNA

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform that only shortlisted candidates would be notified*
We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

TANG WEI SHEN | EA Personnel No.: R23115252

Job Descriptions:

• Manage and work with project team to assigned project(s)
• Perform engineering duties such as engineering calculations, planning, tender, estimates, costing, taking off measurement.
• Preparation / Evaluations as part of the engineering project team Update projects monthly report and assist on progress claims, progress payments and finalization of accounts
• QA/QC documentation review of engineering deliverables
• Liaison with clients, project managers, consultants, contractors, and other stakeholders who handling the project matters
• Any other required duties as required by the Project Team
• Suggests ways to increase revenues and efficiency
• Interpretation of specifications, terms and conditions, drawings and any other relevant documents
• Carry out testing and commissioning of M&E installations
• Assist the site team on obtaining Variation Orders (VOs), Value Engineering, Recruitment
• Other scope of work assigns by the Senior Project Manager / Project Director.

Requirement:

• Any qualification in a relevant engineering field with minimum 5 years of related working experience in the Mechanical & Electrical
• Preferably with 3 years’ relevant work experience
• Possess knowledge of all cabling, loading and sizing calculations and equipment selections such as cable, generators, panels, etc.
• Develop, design through establishing, design briefs, design reports, calculations, schematics, schedules, specifications
• Tendering and Estimation is a must
• Having experience working with Electrical, Fire Protection & Solar Projects would be an added advantage
• Candidates from the same industry will be highly preferred.

Wecruit Pte Ltd | 20C0270

Tew Jie Wei | R22106822

A well-established marine company located in Tuas is seeking Structural Supervisor on permanent position.

Benefits

• S$ 4000 – 5500 per month
• Variable Bonus
• Insurance covered for: Group H&S, Group Term Life, Group PA and Workmen Compensation Insurance
• Other leaves as per MOM regulations
• 8 am to 5 pm Mon to Fri, 8 am to 12 noon Sat
• OT fix rate S$ 8 per hour
• Shuttle Bus at designated MRT stations

Responsibilities

• Supervise, organize and plan activities to ensure smooth fabrication and construction of structures within the stipulated schedule
• Prepare project progress reports and plan for one week look ahead of activities to be completed
• Redline markup drawings to be done progressively and update engineering
• Review technical drawings and advise engineering of any discrepancies before commencing any fabrication works
• Perform MTO and update progressively to ensure proper control of material procurement and usage
• Ensure that manpower is effectively deployed to deliver the products timely
• Follow up on all fabrication and installation job fit up, welding and inspection
• Understand and ensure compliance in project requirement and scope of work
• Manage and ensure subcontractor performance in line with provided schedule
• Resolve any technical problems or issues faced at the work site
• Attend the daily tool box meeting and convey instructions clearly
• Perform dimensional control inspection of module structure, piping, Tie in point coordinates, equipment, Flange face out using total stations and BEST FIT software
• Advise construction team on construction sequence, installation, and appropriate rectifications based on Dimensional tolerance
• Coordinate with Client inspectors for dimensional control inspections as per Inspection and test plan.
• Generate dimensional control reports and get it approved from clients
• Ensure periodic calibration of survey equipment

Requirement

• Diploma in Engineering/Marine Offshore or equivalent or Degree/Diploma in Civil Engineering or Certificate in surveying
• Minimum 5 years of experience in Marine Shipyard operations involving structure fabrication supervision works and Minimum 3 years of experience in dimensional control inspections using total stations
• Experience in managing a workforce of sub-contractors/workers and directing them in Structure fabrication and installation
• Ensure the manpower resources is adequate for the job period .
• Able to lead/chair daily discussions with sub-contractor supervisors for daily progress updates
• Ability to communicate effectively, coordinate site activities between different trades to achieve structural completion as per planned construction sequence.
• Working knowledge in AutoCAD
• Understanding of Structural & piping ISO drawings
• Familiar with usage of Leica & Sokkia total stations and using dimensional control software such as BEST FIT
• Computer literacy – MS Excel for reporting

More openings at www.gasoil.com.sg

• Remuneration package: Up to SGD$3,500 Basic + AWS + Excellent Variable Bonus

• SINGAPORE Construction project

• Over 30 years of Reputable Engineering Company

• Mechanical or Electrical Engineering Graduates without experience welcome to apply

Responsibilities

• Preparation of shop-drawing
• Attending Project meeting
• Manage sub-contractor
• Conduct site testing

Requirement

• Degree, Diploma or NITEC in Electrical or Mechanical Engineering or relevant
• At least 1 years of Project Mechanical or Electrical experience
• Electrical or Mechanical Engineering Graduates without/ No experience welcome to apply

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to

[email protected]

We regret that only shortlisted candidates will be notified

PLEASE DO NOT CALL IN, JUST SEND IN YOUR APPLICATION AND WE WILL CONTACT YOU IF SHORTLISTED

People Profilers Pte Ltd

20 Cecil Street, #08-09 PLUS Building Singapore 049705

EA License Number: 02C4944

Registration Number: R1217882

Posting Personnel: Yeo Yi Rong

Our client is a Manufacturing MNC, one of the leading players in the Contract Manufacturing sector. Due to business needs, they are now recruiting a Process Engineer (Molding) to be part of their Engineering team for ongoing transformation projects. They are located in the North – easily accessible.

Duties & Responsibilities:

• Monitor all technical and process activities in molding operations
• Responsible in troubleshooting on molding processes and machines
• Supervise and plan on-the-job training for Technicians
• Establish and execute all corrective and preventive actions for discrepancies and potential problems
• Responsible in Programs and System development

Requirements

• Diploma or Degree holder with relevant experience.
• Experience in molding processes

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

EA License No: 19C9682
EA Personnel No: R2198636
EA Personnel Name: Oh Puey Xin

The successful candidate will be responsible for providing energy solutions to our corporate customers through promoting a wide range of industrial batteries. Main duties include generating sales to achieve profitability and distribution objectives, performing sales administration duties, troubleshooting technical issues and liaising with logistics team for goods delivery.

Requirements:

• Possess at least 2 years of sales related experience in industrial sales (battery product).

Interested candidate who wish to apply for this position, please send in your resume to [email protected]

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

EA License No: 20C0270

EA Personnel No: R22110980

EA Personnel Name: Lim Hooi Mei

Process Engineer – Woodland ( 5 Day)

- Must have a diploma in electrical / electronics engineering or equivalent to a min of 3 years experience & above

- can handle & troubleshooting the process control and instrumentation equipments

- can start immediately is an advantage but not necessary

- basic salary : S$ 4000 – S$ 4200 neg

INTERESTED CANDIDATES PLEASE EMAIL YOUR UPDATED MICROSOFT WORDS RESUME TO [email protected]

ENG YEE LEE (R1876385) @ UNION MANPOWER SERVICES PTE LTD (95C4597)

Job Mission

Our sector Customer Support takes responsibility for the installation, qualification, maintenance and continuous improvement of our systems at customer location. Its mission is to deliver best-in-class customer satisfaction. Due to recent technology advancement seeking to augment our team with highly motivated and committed Engineers to work closely with - and be the interface between - our customers and engineers in ASML worldwide competency centers.

Job Description

1. Problem analysis and approach

Gather all information relevant for the problem, analyze using available means, gather additional diagnostic info if needed, decide on initial approach to solve problem, assess new information and adapt approach if necessary

2. Problem handovers and routing

Handover problem or problem aspects to others (2nd / 3rd line support), document and package all data relevant for problem resolution (e.g. pass-downs, work orders, field service reports, system problem reports, technical reports), ensure problem ownership is clear, ensure follow-up

3. Repairs

Advise customer technical personnel in dealing with problems, together with customer technical staff and using manuals and guidance from 2nd and 3rd line support, use tools, replace parts, improve settings, to execute repairs

4. Procedures

Arrange with customer machine time window to execute procedure, plan procedure, arrange for all (possible) parts, tools, equipment and information / knowledge to be available at start of procedure, execute procedure, make necessary decisions / adaptations during procedure to realize optimal results

5. Training / advice

Explain appropriate actions to users to correct malfunctions, train customers in use and routine maintenance of equipment, recommend changes in user procedures when needed

6. Installation

Install equipment at customers locations, including equipment with new features, unload components, inspect for damage, assemble, align and test

Education & Experience

- Degree or Diploma in Electronics / Electrical Engineering/Mechatronics

- At least 2-3 years' working experience for Diploma holders (semiconductor industry preferred)

- Strong troubleshooting and analytical skills

- Good communication and interpersonal skills to work in a team and interact with customers

Other Information

- Able to do standby duty

- Able to travel overseas on short notice

Job Responsibilities

• Installation, maintenance and servicing of a wide variety of equipment including but not limited to:
• General security systems
• Alarm systems
• CCTV systems
• Access control systems
• Troubleshoot problems encountered on site
• Provide feedback to management on issues faced on the ground
• Maintain accurate and consistent set of work instructions service delivery processes

Job Requirements

• Candidate must possess at least a Professional Certificate/Nitec, Diploma, Advanced/Higher/Graduate Diploma, Engineering (Electrical/Electronic) or equivalent

• 2 year(s) of working experience in the related field is preferred for this position

• No experience is required

• Candidate must possess a Class 3 driving license

Roles & Responsibilities

The Role:

The candidate will coordinate project elements, oversee Project Team, and contractors to ensure that engineering projects are completed according to project plans and schedules, meets quality objectives and complies with safety standards. The responsibilities of the candidate will include:

Job Description

Study on contract requirements, planning and execution of project schedules.

Liaison and supervision of subcontractors for site progress installation.

Coordinates with vendors, subcontractors, and customers on project requirements etc.

Site preparation and worker control for daily work and projects.

Prepare routine reports, service reports and incident reports.

Other ad-hoc duties when assigned.

Job Requirements

Diploma/ Degree in Civil / Electrical Engineering.

Preferably 1-2 years of relevant experience

Able to interpret structural and electrical drawings accurately.

Previous experience in electrical installation field is advantageous but not mandatory.

Good interpersonal and communication skills.

Willing to hands-on, work irregular hours.

Able to work independently with minimal supervision.

Able to response to emergency call, if happens.

Preferably have a valid driving license and with own transport.

If you fit the above requirements, please submit your resume, last drawn and expected salary. Only shortlisted candidates will be contacted for an interview.

Job Description:

• You will promote and propose Trane Chiller & Equipment to building consultants and contractors
• Responsible for developing long term customer relationships
• Building close business relationship with customers especially key accounts
• Maximizing account penetration and customer retention
• Identify potential opportunities & develop solutions with existing & new customers
• Update forecast timely into the system
• Negotiates value, addresses resistance, and close the sales. Differentiates & made Trane as preferred supplier
• You also need to ensure all works carried out in accordance with the specified quality and EHS standards.

Job Requirement:

• Degree in Mechanical/ Electrical engineering or its equivalent
• 1-2 years in Engineering sales, experience in HVAC industry will be a plus
• Customer driven with excellent communication & interpersonal skills
• Candidates with the relevant education qualifications but no prior work experience is welcome to apply

Interested applicants, kindly send your resume in MS WORD format to [email protected]. We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA). Please read our privacy statement on our corporate website https://www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Wong Sook Fun

EA Personnel Reg No: R23117980

Responsibilities:

• Installation of server,administration of software development in the server.
• Provide technical support and administration for office network
• Maintenance of the office,datacentre site infrastructure
• Backup of user desktop/server/harddisk
• VMWare administration
• Administration and maintenance of network infrastructure
• Administration of office 365 on user desktop/laptop
• Administration of Cisco switches, firewall
• Maintain and update documentation of IT systems
• Ensure network security compliance with IT security requirement
• Standby for datacentre(including DR) infrastructure

Requirments:

• Diploma in IT, or relevant certification
• At least 1-2 years of experience
• Knowledge of Cisco Network Devices (Switch and Router), know how to set up/troubleshooting.
• Knowledge of Servers (Installing of Server Parts, Installing of Server in Server Racks, Setting up of servers)
• Basic knowledge of firewall for troubleshooting

Interested applicants, please send in your resume to: [email protected]

EA Personnel R1109773

Agency no. 07C3676

A well-established marine company located in Tuas is seeking JDE Support Engineer on permanent position. Applicant must have experience with JDE Software and well-versed with it's functions.

Benefits

• Monthly Salary
• Variable Bonus
• Insurance covered for: Group H&S, Group Term Life, Group PA and Workmen Compensation Insurance
• Other leaves as per MOM regulations
• 8 am to 5:30 pm Mon to Fri
• Shuttle Bus at designated MRT stations

More openings at www.gasoil.com.sg

Job Description

Our client provides multimedia video cloud to world-wide users. Its video cloud is one of the world's largest and leading video platforms, providing media storage, transcoding and streaming services. Our Client is committed to building the next generation video processing platform and the largest live broadcast network to provide an excellent experience for billions of users around the world.

The role of solution engineer requires in-depth understanding of the video cloud business architecture, helping internal/external business parties to deepen product awareness, promote product optimization, and output the best solution in combination with product capabilities.

As a technical expert, you will be working closely with client's global video cloud R&D and engineering team to promote continuous optimization of products, tools, and processes.

Job Responsibilities

1. Responsible for the design and development of video cloud based solutions;

2. Responsible for collaborating with developers and solving the problems encountered by developers during integration with video cloud services as well as the quality issues in the production service process;

3. Responsible for management of suppliers' demands, sorting out the issues in the integration with suppliers, promoting the development and optimization of technical specifications, and reducing service problems;

4. Have overall awareness, help establish a Quality Service (QS) evaluation system, improve the efficiency of problem handling, and effectively promote the resolution of quality and efficiency problems in the research and development process;

5. Organize structural learning points and consolidate developer handbook to form a common knowledge base for the solution team.

Job Requirements

1. Bachelor’s degree or above in Computer Science or other related majors, with solid fundamental computer science knowledge, strong logical thinking and learning abilities, and understanding of software design patterns;

2. Good professional accomplishment and self-drive, strong technical enthusiasm, able to continue learning and self-improvement;

3. Hiving excellent data analytical skills, issue identification ability, with prior experience in full-chain data collation and data-related tools;

4. Good knowledge of networking fundamentals and protocols (eg. TCP/IP, HTTP/HTTPS, etc.). Familiar with audio & video multimedia protocol, CDN distribution acceleration, RTC and other technologies is preferred;

5. Experience in project management, video cloud related experience or enterprise integration experience is preferred;

软件QA工程师

职位描述

• 负责视频云多个业务线（企业直播、视频点播、图片处理等）的海外项目质量保障工作

• 主要负责产品需求测试，包括不限于：case编写、bug提交和修复验证、用户反馈跟进等

职位要求

• 大专以上学历，1年以上相关工作经验

• 在现有流程下独立完成负责模块的用例设计，并对质量负责

• 能通过测试工具和平台对线上问题进行简单的定位和分析

• 自己的任务能独立进行进度把控和风险评估

• 较好的沟通能力，能通过主动沟通推进问题的解决

Software QA Engineer

Job description

• Responsible for international product quality assurance work for multiple business lines of Video Cloud (enterprise live broadcast, video on demand, image processing, etc.).

• Mainly responsible for product requirements testing, including but not limited to: case writing, bug reporting and fix verification, user feedback follow-up, etc

Job Requirements

• College degree or higher in Computer Science , more than 1 year of relevant work experience in QA

• Independently complete the use case design of the responsible module under the existing process and take responsibility for the quality

• Troubleshoot and conduct root cause analysis of online issues through testing tools and platforms

• Independent progress control and risk assessment of assigned tasks

• Good communication skills, able to promote problem solving through active communication

Job Description

Our client provides multimedia video cloud to world-wide users. Its video cloud is one of the world's largest and leading video platforms, providing media storage, transcoding and streaming services. Our Client is committed to building the next generation video processing platform and the largest live broadcast network to provide an excellent experience for billions of users around the world.

The role of solution engineer requires in-depth understanding of the video cloud business architecture, helping internal/external business parties to deepen product awareness, promote product optimization, and output the best solution in combination with product capabilities.

As a technical expert, you will be working closely with client's global video cloud R&D and engineering team to promote continuous optimization of products, tools, and processes.

Job Responsibilities

1. Responsible for the design and development of video cloud based solutions;

2. Responsible for collaborating with developers and solving the problems encountered by developers during integration with video cloud services as well as the quality issues in the production service process;

3. Responsible for management of suppliers' demands, sorting out the issues in the integration with suppliers, promoting the development and optimization of technical specifications, and reducing service problems;

4. Have overall awareness, help establish a Quality Service (QS) evaluation system, improve the efficiency of problem handling, and effectively promote the resolution of quality and efficiency problems in the research and development process;

5. Organize structural learning points and consolidate developer handbook to form a common knowledge base for the solution team.

Job Requirements

1. Bachelor’s degree or above in Computer Science or other related majors, with solid fundamental computer science knowledge, strong logical thinking and learning abilities, and understanding of software design patterns;

2. Good professional accomplishment and self-drive, strong technical enthusiasm, able to continue learning and self-improvement;

3. Hiving excellent data analytical skills, issue identification ability, with prior experience in full-chain data collation and data-related tools;

4. Good knowledge of networking fundamentals and protocols (eg. TCP/IP, HTTP/HTTPS, etc.). Familiar with audio & video multimedia protocol, CDN distribution acceleration, RTC and other technologies is preferred;

5. Experience in project management, video cloud related experience or enterprise integration experience is preferred;

To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

*General Description*

• Provide first level technical support to end-users for desktop and laptop hardware, software basic infrastructure, and network issues.
• Diagnose and resolve desktops, laptops, printers, peripherals, basic

infrastructure, and network connectivity issues.

• Install, configure, and maintain desktop operating systems, applications, and network drivers.
• Perform preventive maintenance, upgrades, and software installations on desktops, laptops, and network devices.
• Follow ITIL processes for incident, problem, and change management.
• Assist with basic infrastructure and network troubleshooting, escalating complex issues to the appropriate teams.
• Maintain accurate and up-to-date records of all desktop, infrastructure, and networkrelated activities.
• Ensure compliance with IT policies and procedures.
• Assist with the management of the asset inventory for desktops, laptops, and network devices.
• Provide training and support to end-users on the use of desktops, laptops, and basic network connectivity.
• Any other task assigned by reporting manager or team lead.

*Work Experience Requirements*

• 3 years of experience in desktop support, maintenance, and basic infrastructure/network troubleshooting.
• Basic understanding of infrastructure and network concepts, including TCP/IP, DNS, DHCP, and network protocols.
• Strong technical knowledge of desktop operating systems, applications, and hardware.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and customer service skills.
• Ability to work independently as well as in a team environment.
• Flexibility to work outside of normal business hour

*To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

Why Join Us?

• Attractive Newcomer Bonus
• Career Progression & Development Opportunities
• Opportunity to Work Alongside an Innovative Team
• Comprehensive Leave Packages (e.g: additional leave, birthday leave, eldercare leave, etc...)
• Executive Health Screening

Job Responsibilities:

• Develop, maintain and manage working relationships with clients and all related parties.
• Manage and implement overall project
• Coordinate with Project Manager on project matters
• Check working drawing, identify discrepancies for resolution
• Keeping track on variation and claims of contract
• Perform project cost review on a regular basis and on identified areas
• Plan and manage project schedule to ensure timely delivery
• Perform incoming inspection on project materials delivered on site by suppliers or vendors.
• Site coordination with subcontractors, supervisors and clients
• Ad-hoc duties as assigned by superior(s)

Job Requirements:

• Degree in Civil & Structural Engineering (Certificates must be recognized by PE Board).
• Preferably with minimum 3 years of experience in infrastructure projects, e.g. roads and rail projects
• Fresh graduates are welcome to apply, training will be provided
• Possess skills, knowledge and ability to supervise and manage project effectively
• Independent, resulted-oriented and self-driven team player with good communication skills
• Class 3 driving license will be added advantage.
• Salary package commensurate with experience

Brief Description:
Handling tickets and resolving EUC issues.

Job Description:

• Good knowledge of desktop support for both hardware and software
• Basic diagnosis and provide support to resolve issues related to M365, Active Directory, and Windows Operating System
• Single point of contact for end users to log incident and service requests via email and hotline
• Ensuring user queries or issues are captured and validated for further processing
• Co-ordinate with different support team (including vendor coordination) to ensure issue resolved with proper resolution recorded
• Follow SOP and Policy defined
• Escalates next level of technical support for incident resolution, as appropriate
• Monitors the progress and status of all open tickets toward incident resolution ad requests fulfilment
• Monitors and keeps customers/users informed of ticket status and updates at agreed intervals, till ticket closure
• Responsible to produce breaching and ageing reports for tickets logged by Service Desk
• Responsible for Call logging, Call Assignment, Incident Management & Coordination, Call Tracking and follow‐up till closure within agreed SLA
• Implementing best practices to reduce time and increase efficiency
• Incident ownership, monitoring, tracking and communication with all parties
• Focus on First Call resolution to ensure early closure of tickets

Requirements:

• Minimum higher NITEC or Diploma in IT related disciplines
• Minimum 3 years of relevant in IT service desk experience
• L2 desktop troubleshooting skillset
• Possess good customer service, communication skills and emotional intelligence
• Possess good phone etiquette

Contract Type: 12 Months (Renewal)

Salary: SGD2,800 to SGD3,500

Work Environment: School

Location: Dover & other site

Working Hours: Office Hours Mon – Fri 8:00am to 5:30pm or 9:00am to 6.30pm

Commencement: Notice Period 1 Month or Less

Job Types: Full-time, Contract

Contract length: 12 months

Salary: $2,800.00 - $3,500.00 per month

Schedule:

• Monday to Friday

Work Location: One location

Service Desk Engineer (L2 skillset)

Brief Description:
Handling tickets and resolving EUC issues.

Job Description:

• Good knowledge of desktop support for both hardware and software
• Basic diagnosis and provide support to resolve issues related to M365, Active Directory, and Windows Operating System
• Single point of contact for end users to log incident and service requests via email and hotline
• Ensuring user queries or issues are captured and validated for further processing
• Co-ordinate with different support team (including vendor coordination) to ensure issue resolved with proper resolution recorded
• Follow SOP and Policy defined
• Escalates next level of technical support for incident resolution, as appropriate
• Monitors the progress and status of all open tickets toward incident resolution ad requests fulfilment
• Monitors and keeps customers/users informed of ticket status and updates at agreed intervals, till ticket closure
• Responsible to produce breaching and ageing reports for tickets logged by Service Desk
• Responsible for Call logging, Call Assignment, Incident Management & Coordination, Call Tracking and follow‐up till closure within agreed SLA
• Implementing best practices to reduce time and increase efficiency
• Incident ownership, monitoring, tracking and communication with all parties
• Focus on First Call resolution to ensure early closure of tickets

Requirements:

• Minimum higher NITEC or Diploma in IT-related disciplines
• Minimum 3 years of relevant IT service desk experience
• L2 desktop troubleshooting skillset
• Possess good customer service, communication skills and emotional intelligence
• Possess good phone etiquette

Contract Type: 12 Months (Renewal)

Salary: SGD2,800 to SGD3,500

Work Environment: School

Location: Dover & other sites

Working Hours: Office Hours Mon – Fri 8:00am to 5:30pm or 9:00am to 6.30pm

Commencement: Notice Period 1 Month or Less

Location: Land, Air and Sea Checkpoints

Role: Permanent (3 months probation)

Working Hours:

Rotating 12 hrs shift or as assigned (tentatively 8am to 8pm)

• 4 days 12 hrs and 3 days rest
• Followed by 3 days 12 hrs and 4 days rest

Shift Allowance: $400 (CPF deductible)

Flexi Benefits: After 6 months of employment

Bonus: 1 month after one year.

Responsibilities:

• Round the clock monitoring and maintenance of the System (hardware and software) to ensure system uptime in accordance to SLA commitment.
• Respond to all incident/service calls and be first responder onsite to troubleshoot and resolve incidents including basic repairs or parts replacements.
• Create/update and track ticket in ticketing tool to closure observing SLA commitments
• Escalate when necessary in accordance to escalation matrix.
• Perform regular preventive and corrective maintenance, troubleshooting system hardware and all computer-based systems.
• Coordinate and work with third-party supplier or other contractors to identify the causes of issues e.g. hardware, software, network problems and etc. that may affect the proper functioning of the System.
• Liaise and work closely with customer to address service concerns and to solve technical problems.
• Work with technical team to resolve more advanced issues when necessary.
• Perform Install/Move/Add/Change (IMAC) activities as tasked.
• Ensure all material are properly documented and handed over during shift changes.
• Perform any ad-hoc duties as assigned.
• Build sustainable relationships and engage customers by taking the extra mile.

Requirements:

• Higher NITEC in Electrical, Electronics, IT or equivalent.
• Singapore Citizen or PR preferred.
• Minimum 1 year relevant experience in IT system support and hardware maintenance
• Experience in electrical/mechanical drawing, service/repair manuals and or diagrams will be added advantage. Basic knowledge in Networking and Database management will be added advantage.
• Airport operations background will be added advantage.
• Strong communication and interpersonal skills. Self-starter, self-motivated and critical thinker who embraces challenges.
• Ability to work responsibly, independently and in a team.
• Able to interact with all levels of people and work under stress.
• Training will be provided.

For a confidential discussion, interested applicants please kindly send your updated resume.