Responsibilities:

• Provide Presales support on cybersecurity & PKI security products/ solutions to clients and partners.
• Execute post-sales installation, technical support (L1-L3) and maintenance services of cybersecurity & PKI products/solutions.
• Troubleshoot reported issues and collaborate with technology vendors for escalation when required.
• Ensure the completion and follow-up of daily operations and tasks.
• Provide technical support for tender submission, including technical compliance, technical solution proposal, and conducting Proof-of-Concept testing based on given bill of material.
• Evaluate and test security products and technologies for the development of new products and solutions.

Requirements:

• Diploma or Degree in IT, Computer Science, Cybersecurity, or equivalent
• 1-2 years of hands-on experience in designing, managing, and implementing cybersecurity for multi-vendor infrastructure, including:
• Microsoft based Domain Controller, DNS, DHCP, LDAP, RADIUS & AAA servers
• Microsoft based Certificate Authority, Prime Key EJBCA
• Window/Linux/UNIX OS environments
• Hardware Security Module (HSM)
• Key Management System (KMS)
• Ability to troubleshoot technical issues or perform technical setup with minimal supervision.
• Knowledge in SQL system such as MSSQL, Oracle, MYSQL is a plus.
• Familiarity with networking solutions (i.e. switching, routing) is advantageous.
• Professional certifications in cyber security or networking will be advantageous.
• Initiative with a positive working attitude.
• Hardworking and eager to learn new technologies and skills.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected] or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Hooi Wai Man (Samantha)

EA Personnel Reg No: R21100062

• Leading experience is required.

Responsibilities:

• Responsible for configuration, maintenance and upgrading of servers, networks and related hardware and software
• Perform asset management and maintain accurate asset records
• Perform day-to-day IT infrastructure health and security monitoring and checks
• Troubleshoot infrastructure and network related issues
• Perform change management control, and ensure changes are trackable and properly documented
• Respond to service requests and incidents to provide timely and effective resolutions
• Work with service providers to ensure SLAs are met
• Automate tasks with basic Bash/PowerShell scripting and high-level programming languages such as Python/Perl
• Provide support in the provisioning of IT infrastructure-related projects and other ad-hoc duties as assigned

Requirements:

• Candidates must possess a Diploma/Bachelor of Science in Computer Science/Computer Information Systems or equivalent
• At least 3 years relevant working experience preferred
• Entry level are welcome as On-the-Job Training (OJT) will be provided
• Strong understanding of server and networking fundamentals
• Knowledge of up-to-date server hardware, configuration and management
• Knowledge of networking concepts such as VLAN, LAG, LACP, and protocols such as TCP/IP, DHCP, UDP, DNS, and routing
• Knowledge of L3 firewalls and network security
• Working knowledge in

1. Linux Server OS Administration and Linux Networking
2. Virtualization technology
3. Log management
4. Internet Services such as Web and Database servers
5. Basic security best practices and implementation

• CompTIA/LPIC certifications is a plus
• Knowledge of Infrastructure as Code tools such as Ansible/Chef/Puppet is a plus
• DevOps/SRE experience is a plus
• Experience with Load Balancers/High-Availability deployment is a plus

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected] or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Hooi Wai Man (Samantha)

EA Personnel Reg No: R21100062

• Construction Industry
• Experience in LTA Project is a MUST!
• Handling Tunnel Project

Responsibilities:

• Review project specifications, technical clarifications and construction drawings
• Carry out construction works scheduling, material requisition, cost control, project supervision and documentation to ensure compliance with regulations and Authority’s requirements
• Co-ordinate with the Structural, Architectural, and other M&E contractor, consultant and client’s representatives to resolve project related problems and issues
• Ensure timely and smooth progress of works
• Perform QA/QC role on area assigned and ensure safety regulations are being complied on site
• Prepare progress report and project handover report
• Execute other assigned tasks as delegated by supervisor

Requirements:

• Degree in Electrical Engineering
• Minimum 3 years of experience in the industry
• Experience in LTA Project is a MUST!

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected] or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Hooi Wai Man (Samantha)

EA Personnel Reg No: R21100062

• Good platform to exposure.
• 5 Days work Week / Perm Role
• Friendly working environment.

Responsibilities:

• Configure and install various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS)
• Configuring and maintaining Layer2/3 Switches and Routers and building switch stacks
• Implement and maintain security connectivity solutions including firewalls, IDS/IPS, VPN and SSL technology and routing protocols (BGP, EIGRP, RIP, OSPF)
• Perform configuration updates, such as modifying configurations, signature definitions or implementing new policies on various network security tools, as directed
• Assist with daily operating procedures and administration for assigned elements.
• Identify, diagnose, and resolve information security issues
• Perform network hardware maintenance and system upgrades including service packs, patches, hot fixes, and security configurations
• Coordinate and, in many cases, implement fixes (patches, configuration changes and so much more) for discovered issues
• Perform proactive maintenance, upgrades, and enhancements to our customers
• Perform advanced troubleshooting of network connectivity issues involving security products, firewall/ACL rules, complex routing, and NAT rules
• Develop, execute, and maintain security system fault management support procedures for assigned systems.
• Liaise with vendors and other IT personnel for problem resolution
• Reflect and visualize the network and security strategy and status to our managed customer
• Cultivate and advise advance security methodology and standards to our managed customers
• Implement security tools, policies, and procedures in conjunction with the customer’s network and security team
• Ensure timely proactive identification and reporting of security gaps and vulnerabilities to the critical business information, systems, and network infrastructure

Requirements:

• Relevant Degree or Diploma in Electronic Engineering / Computer Science
• Minimum 2 years working experience in the similar field.
• Excellent knowledge of TCP/IP protocol
• Familiar with Aruba and Cisco networking systems
• Relevant hands on past project implementation, devices and systems
• CCNA certification will be added advantage

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected] or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Hooi Wai Man (Samantha)

EA Personnel Reg No: R21100062

• MNC / Good Exposure
• Class 3 License is a MUST!

Responsibilities:

• Survey and provide advice towards vehicle concern.
• Troubleshooting on site and site recovery if possible
• Submission of report upon case recovery
• To support on testing of equipment and diagnosis
• Setup test environment as and when required.
• To perform OBU installation on actual vehicle when required

Requirements:

• Diploma in Engineering
• Entry level is welcome
• Class 3 License is required.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected] or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Hooi Wai Man (Samantha)

EA Personnel Reg No: R21100062

Requirements

• Minimum 3 years C&S consultancy experiences;

• Well versed in Eurocodes, NA and SS EN for RC and Steel Design, Detailing and Specifications and local regulations;

• University degree recognized by PEB;

• Confident to communicate clearly and liaise with the client, other Project Consultants, Government Agencies and Contractors;

• Eager to learn, be a team player and proactive for problem solving.

• Singaporean or PR Preferred;

• More senior candidates, including PE(Civil) will be considered for higher post and better remuneration.

Scopes

• Be a team lead and establish client's requirements, engineering approach and methodology of projects;

• Attend meetings, consultations and site inspections;

• Summarize meeting notes, liaise with drafting staffs, QA/QC check of report and submissions to authorities;

• Lead supporting staffs for specific tasks under Project Lead of more complex projects;

• Supporting the senior engineer, manager and project director for design, scheduling and project tasks,

Responsibilities:

• 1st Level IT Support when required.
• Perform routine monitoring and resolve basic issues according to Standard Operating Procedures (SOPs)
• Follow through the escalation process as necessary
• Track and manage all incidents to closure within Service Level Agreements (SLAs)
• Provide administrative support to ensure smooth day-to-day operations
• Perform data management and documentation duties to ensure accuracy of records
• Generate and prepare reports
• Source for viable vendors and request for quotations
• Liaise with internal and external stakeholders on projects to ensure timely delivery
• Identify opportunities for the automation of day-to-day operational processes such as data collection and tracking
• Design and implement automation solutions
• Support ad-hoc duties and projects as assigned

Requirements:

• Candidates must possess at least a diploma
• Willingness and capacity to learn new skills and technology
• Excellent verbal and written communication skills
• Meticulous, excellent record keeping and documentation skills
• Good customer service skills
• Some background in IT will be an added advantage

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected] or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Hooi Wai Man (Samantha)

EA Personnel Reg No: R21100062

Responsibilities:

• Monitoring, maintaining, troubleshooting computer systems and network problems
• Handle support tickets within the required SLA and IT service measures and with a high customer satisfaction
• Install and set up laptops, printers, phones, operating systems, and applications (and other necessary equipment)
• Image computers according to specification
• Active directory maintenance
• Office 365 and corporate software related support
• Supporting the roll-out of new applications and hardware
• Repair and support equipment as necessary
• Act as the security liaison in the Singapore local office; adhering to the security guidelines and ensuring employees are following the company security policies and procedures
• Other ad doc tasks and projects as needed

Requirements

• Diploma / Degree in Information Technology or equivalent with at least 3 years of experience.
• Demonstrated ability with Active Directory, Exchange administration (email accounts, distribution lists, shared mailboxes, resources) and remote-control support tools
• Must have extensive Office 365 Product Suite experience especially Exchange Online, OneDrive, Teams, SharePoint, Power Apps
• Good understanding of LAN, WAN, DNS and DHCP concepts

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected] or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Hooi Wai Man (Samantha)

EA Personnel Reg No: R21100062

Responsibilities:

• Maintain, monitor and troubleshoot potential issues for services on AWS and in-house Linux servers
• Handling business deployments, version updates, releases, and quality monitoring.
• Responsible for server planning, monitoring, data backups, log analysis, performance tuning, and related tasks.
• Researching operational technologies, devising operational technical solutions as per requirements, constructing operational automation tools, improving system architecture, and enhancing system stability.
• Engaging in regular communication with projects, assessing and addressing operational requirements presented by project teams.
• Constructing and managing internal account systems, release systems, and continuous integration systems.

Requirements:

• Diploma (or higher) in computer science, computer engineering, or other relevant disciplines
• Experience on any cloud platform - AWS, Azure or GCP
• Experience and knowledge of CI/CD and other DevOps practices
• Experience with tools like Zabbix, Open-Falcon, Grafana, Prometheus
• Familiar with containerization technologies, Docker and Kubernetes
• Familiar with tools like Gerrit, Jenkins, Maven, GitLab, Github, Ansible, Terraform
• Proficient in at least one scripting language like Bash, Python, or Go, and able to build operational tools.
• Being both a great individual programmer and a great team player

Interested candidates may send their resumes to [email protected], or apply through the application system. Shortlisted candidates will be contacted.

Flamingo Recruitment Pte Ltd

EA License : 21C0588

Job Responsibilities:

• Troubleshooting hardware and software issues, resolving network connectivity problems, and assisting with the setup and configuration of devices.
• Hardware and Software Management
• Managing and administrating Microsoft 365 Environment & Security
• Provide day-to-day IT helpdesk and desktop support for internal staff users.
• Liaise with various vendors on IT Procurement and Infrastructure requirements
• Develop and maintain operational policies, standards, frameworks, and procedures.
• Maintain an inventory of IT assets and conduct periodic audit to ensure compliance.

Job Requirements:

• Diploma/Degree in information Technology or related field.
• Broad technical understanding of Microsoft 365 Security & Environment
• A good team player and able to work independently
• Good Verbal and communication skills are necessary
• Able to work on rotating shift and Public Holidays
• Polytechnic and University Graduates are welcome to apply

Responsibilities:

1. Install, configure, patching of software and hardware

2. Manage network devices and technology tools

3. Ability to understand overall system network architecture

4. Managing vendors for various types of applications

5. Monitor performance, manage and support on-premise or Cloud applications

6. The ability and knowledge to integrate various system applications

7. Ensure security through access controls, backups and firewalls

8. Generate and maintain technical documentation, manuals and IT policies

9. Provide IT & Cyber Security training to colleagues

10. Provide 2nd Tie IT & network support to other offices colleagues and vessels

11. Attend the vessels at Singapore anchorage for shipboard problem solving if required

Requirements:

1. Higher Diploma or above in IT/Computer Science or related discipline

2. 1 year or above relevant experiences in software/application support

3. Professional certificate(s) holder such as ITIL / MCITP / MCSA / CCNA will be an advantage

4. Experience with Windows Server, SQL database, VMware virtualization and basic application design knowledges

5. Experience with Microsoft administration e.g. Active Directory, Exchange, SharePoint, Office 365, Azure Clouds will be an advantage

6. Able to work independently and collaborate with global team in a proactive manner with good communication skills with colleagues and vendors

7. Good spoken and written english for handling english speaking people

8. Pro-active, dynamic and with good analytical/conceptual thinking

9. Willingness to work with colleagues from different nationalities and cultures

10. Occasional travel is required

Objectives of the position:

This role is for the Customer Quality Support for Company’s product distribution where Customer’s feedback & Product Quality requirements / issues are handled. The person will be responsible to handle Customers requirements such as complaints, test data & other technical information as requested. Customer complaints handling will also include the necessary communication with all the stake holders (Customer, Supplier, CS, PP, SVM, LOG). Knowledge in cable testing and specification requirements will be required to understand Customer complaints (technical & logistics).

Key Responsibilities:

1. Manage Customer complaint processes such as acknowledgement of the complaint, updating into SAP, keeping track of the complaint, closure of the complaint & summarizing for monthly reporting. Proper handling of customers’ needs by providing accurate and timely information on enquiries related to cable standards, test reports and handling of customer complaints.

2. Track supplier quality by means of in-coming inspection when required or arise from Customer complaints. Update results in SAP system and release inspected lots according to the usage decision defined. To generate supplier CAR and track for corrective action by liaising with the supplier.

3. Familiar with and comply to international cable testing standards and procedures. Contribute to achieving company & department KPIs through due diligence, duty of care & personal accountability for Quality assurance in all tasks.

4. Liaising with relevant departments to effectively close the Customer complaints

5. Maintain records in SAP

6. Operate Laboratory test equipment when required

7. Assist Customer’s Technical enquiries e.g Product Test Report, RoHS, REACH, CE

8. Supplier claim processes and 8D report.

9. Prepare and issue Customer Test Certificates & COC

10. Assist in other day to day activities related to QA department as assigned by Superior.

Skills & Qualification:

▪ Min. Diploma or Degree in Engineering (Electronics / Electrical) or equivalent

▪ Min. 2 years’ experience in electrical / electronic product testing and qualification. Fresh can also apply

▪ Knowledge in ISO 9001 : 2015 QMS standard.

▪ Must be able to operate lab equipment (calliper, visual scope, resistance checker, High voltage tester).

▪ Prior experience in SAP system is required for this role. Knowledge of cable product testing is an added advantage.

▪ Good written and communication skills

▪ Good customer handling skills and able to communicate to all levels in the organization

▪ Proficient in Microsoft Words and Excel

▪ Addresses present issues immediately and independently

▪ Possess self-confident and willing to share opinions and expertise in discussions

▪ Anticipate potential problems and takes action to avoid crisis

▪ Provide support to colleague in the Department and work as a team to achieve Department goals and targets

Our client is a renowned security solution provider delivering turn-key solutions fulfilling security and operational objectives. They believe that people are their strength and are committed to developing their people with continual career development training.

They are seeking a SOC Engineer to join their growing team.

Responsibilities:

• Stay up-to-date of the current threat landscape and cybersecurity events, continuous knowledge improvement in tools and best practices in Cyber Security Protection.
• Troubleshoot, maintain, and upgrade systems
• Liaise with external vendors to ensure smooth operations
• Configure and fine-tune systems
• Oversee design, implementation and management of new systems
• Conduct training to analysis in the usage and functionality of the systems

Requirements:

• Degree in Computer Science, Cyber Security or related field
• Attained Cyber Security professional qualification (e.g. CISSP or equivalent)
• At least 2 years of experience in cyber security domain with relevant experience in SOC as a SOC Engineer with hands-on experience in SIEMS and case management tools administration and management
• Hands on, self-directed executive who plans, prepares and executes professionally along with management of tight deadlines.
• Familiar with SOC Process SOP
• Preferably SANS 400 Certified

Responsibilities

• To perform BMS System service, maintenance
• A&A works, programming, engineering
• Service Maintenance
• Testing & Commissioning
• Any adhoc duties as assigned by superior

Responsibilities:

• Diploma/Degree in Mechanical Engineering
• Minimum 2 years of technical experience with knowledge in air-conditioning, chiller, ACMV or HVAC systems
• Resourceful with good analytical and interpersonal skills

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1875181

Triton AI Pte Ltd

License no. 21C0661

KEY ROLES AND RESPONSIBILITIES

• Perform Network Security operations.

• Responsible for installation/configuration/upgrade of security infrastructure (Firewalls).

• Prepare documentation for security technical standards, standard operational procedures, and hardening standards.

• Coordinate and implement appropriate technical security systems.

• Monitor, analyse, respond and resolve security incidents, conduct investigative procedures and implement corrective measures.

QUALIFICATIONS & EXPERIENCE

• Degree in Computer Science / Engineering or its equivalent.

• Knowledgeable in Network Security, Cyber Security in the operational environment.

• Expertise across a variety of security products including firewalls

• Must have experience in Firewalls management and migrations of Firewalls.

• Must have experience in network operational support.

Summary:

• Equipment set up for various systems, conduct testing & commissioning

• Follow up with clients in a timely manner

• Assist sales team with site survey & system design

• Provide support and manage project

• Perform troubleshooting & repair / replace faulty parts

• Provide onsite support to diagnose and rectify technical issue

• Ad hoc duties as required

Additional Information:

• Relevant educational qualifications in Diploma or Degree in Electrical / Electronic / Mechanical / Mechatronic or engineering field

• Proficient in Windows, Word, Power Point, Excel, and Access

• Able work independently and with other both indoor and outdoor locations

• Possess good communication and interpersonal skills

• Effective interpersonal skills for working in a team environment

• Able to work with deadlines and pressure

• Must have at least 1 year experience in handling project and customers

• Good working attitude and self-motivated

Responsibilities:

• Planning & achieving sales objectives monthly sales target
• To generate new customer list with existing customer base
• Create value to customer with Company's solution
• Liaise and meet up with customers to generate new sales and provide technical support, as and when required
• Establish and maintain strong rapport with architect/ homeowner/ consultant to promote sales
• Pre-sales preparation such as preparing project budgetary prices, quotations, costings, completion of technical specifications, delivering catalogues and engineering data to customers
• Any adhoc duties as assigned by supervisor

Requirements:

• Diploma / Degree in Mechanical/Electrical Engineering or related discipline
• Sales background with knowledge in air-conditioning industry will be an added advantage
• Strong salesmanship, customer oriented and results-focused
• Excellent communication and interpersonal skills

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1875181

Triton AI Pte Ltd

License no. 21C0661

Responsibilities:

1. Deployment Leadership: Lead the deployment of Managed Services, emphasizing Security and Cloud technologies, within the Singapore region.
2. User Connectivity: Establish and nurture connections with users in Japan to facilitate effective collaboration and information exchange.
3. Benefit Realization: Drive the realization of benefits from Managed Services in Singapore, leveraging technical expertise and innovation.
4. Technology Expertise: Manage the implementation and operation of Security and Cloud solutions, ensuring they align with organizational objectives.
5. Collaborative Integration: Collaborate with cross-functional teams to seamlessly integrate Managed Services into the broader technology landscape.
6. Continuous Improvement: Monitor service performance and identify areas for continuous improvement, working towards enhanced efficiency.
7. Compliance Assurance: Ensure that all deployed services comply with security and regulatory standards.
8. Report to Country Head.

Requirements:

• At least a Degree in Information Technology or IT related.
• Minimum 3 years of proven experience in deploying and managing Managed Services.
• Strong written and verbal communication skills in Japanese and English is crucial.
• Proven experience in business development, sales, or related fields within the Japanese market.
• Familiarity with Japanese business etiquette and cultural norms.
• Proficiency in Security and Cloud technologies.
• Able to travel.
• Ability to thrive in a divernd cross-cultural environment.
• Strong technical knowledge of network and Server Operating system.

Main Responsibilities

• Coordinate maintenance contractors, review checklists and ensure customer D.O. sign-off within the time.

• Support Data analytics team with ongoing improvement on automation of data gathering, analysis and reporting, including fault detection and root cause identification

• Prepare and maintain comprehensive energy conservation action plan to include previous and ongoing efforts and short, intermediate and long-term goals

• Prepare operational and maintenance schedule as per MIS

• Work closely and collaborate with the customer support team to ensure customer satisfaction.

• Identify potential upselling opportunities at client site during regular or ad-hoc maintenance

• Remote monitoring of the system operation and performance and reach site if any emergency.

• Familiarization of Refrigeration System Chillers & Freezers, Compressors, Cooling towers, FCUs, Cold room, ETV doors and related controllers.

• Working with a team and deliver the work within the planned schedule.

• Collect the onsite operating parameters like cold room and space temperature and verify with SCADA.

• Collaborate with Internal teams regarding any controls and programming related onsite works.

Qualifications

• Diploma, Bachelor of Engineering Mechanical, Electrical or Equivalent

• Electrical or Mechanical troubleshooting experience would be advantageous

• HVAC knowledge of Chiller Plant, FCU, SCADA, Air side equipment

• Strong communication and analytical skills.

Job Description:

The successful candidate must skilled in Python software development and will have a passion for developing high-quality, efficient, and scalable code, and will have a strong understanding of software development best practices.

Responsibilities:

● Design, build, and maintain efficient, reusable, and reliable Python code

● Develop high-performance applications and software components using Python

● Work closely with cross-functional teams to define, design, and ship new features

● Collaborate with the development team to define software development best practices and standards

● Write automated tests to ensure software quality and reliability

● Troubleshoot and debug code, and provide technical support to other team members

● Stay up-to-date with the latest developments in Python and related technologies

● Handle Desktop Support as needed

● Mentor junior developers as needed

Additional Information:

● Bachelor's degree in Computer Science, Software Engineering, or a related field

● 3+ years of experience as a Python Developer or similar role ; Fresh can also apply

● Strong understanding of Python, including experience with Python frameworks such as Django, Flask, or Pyramid

● Good knowledge of front-end technologies, such as HTML, CSS, and JavaScript

● Familiarity with databases (e.g. PostgreSQL, Redis, MongoDB, MySQL) and SQL

● Excellent problem-solving and debugging skills

● Good communication and interpersonal skills, with the ability to work effectively with cross-functional teams

● Good presentation skills

• Perform installation, moves, changes, upgrades, decommissioning, configuration, testing and other planned requests on the end user devices as per the Operational Service Manual (OSM)
• Deal with incoming incidents and end to end management of EUC Tech Support.
• Troubleshooting and resolving IT related incidents
• Communicate with business the status of the IT related incidents
• Procurement of end user devices & accessories
• IT Audit & Hardware asset management
• Disposal of end user devices as per Schroders’ policy
• Business Continuity Process (BCP) & Disaster Recovery Support
• Work closely with Information Security to ensure continued high levels of Security are maintained
• Be aware of regional and global regulations, keeping Schroders true to their compliance requirements
• Ensure customer satisfaction.
• iPad, iPhone, Android – basic troubleshooting,

• At least 3 years of Desktop Support Experience.
• Knowledge in Call Management, Ticket Management and Escalation Management.
• Knowledge/provisioning /profile administration on Active Directory, MS Teams/ Skypes
• Mobile Iron /Intune configurations, troubleshooting/ installation, configuration, upgrade, removal.
• User profiles administration, provisioning.
• Proficient in IT Services Management experience. Strong customer service focus.
• Basic / 1st Level troubleshooting:

Desktop Support Engineering, IT Support

JOB SUMMARY:

You will be stationed at Client’s premises and provide support for the client’s IT administration and related support for users.

RESPONSIBILITIES:

1. Support on-site and remote end-users to resolve IT-related issues. (hardware/software/network) on their notebooks/desktops and related peripherals.

2. Perform installations, migrations, and troubleshooting on systems.

3. Troubleshooting of Desktop related issues.

4. Servers, database, and IT infrastructure maintenance and support including configuration upgrades.

5. Other tasks and projects as assigned by the Manager or Management.

QUALIFICATION & EXPERIENCE:

• ITE/Diploma in Information Technology from recognized institutes.

• Previous experience of working in an IT support role for about 1-2 years.

• Ability to communicate effectively with a wide variety of people in a professional. manner, face to face, on the telephone, and in writing.

• Ability to demonstrate practical troubleshooting and problem analysis techniques.

• Ability to plan and prioritize workload without supervision.

• Ability to prioritize, manage, and perform under pressure.

• Excellent knowledge of Customer Service best practices.

Willing to work flexibly and with enthusiasm.

SKILLS AND ATTRIBUTES:

• Good interpersonal and communication skills, high adaptability and a positive attitude are expected.

• A team player with the determination to drive to excel.

• Excellent customer service skills.

• Self-motivated with a strong drive to succeed.

Job Scope:

• Validate and process vendor contracting requests
• Perform due diligence checks for new on-board accounts
• Validate reports and data to check for systems integrity and follow up with stakeholders to rectify issues found during validation
• Drive system tools testing and process mapping
• Collaborate and support stakeholders in their contracting requirements

Requirements:

• Diploma with at least 1 year of working experience in processing contracts
• Experience in proofreading contract or legal documents
• Excellent written and communication skills
• IT savvy and meticulous

• Manages a team

• Achievement of sales targets set by the company. i.e. New and re-contract, Fibre and Digital TV through voice and digital support channels

• Develop effective Sales pitches based on promotion, policies, and product updates.

• Resolve escalated complaints from customers, customer service, the sales support team, and other sales streams.

• Assist customer Sales queries through different platforms primarily on video chat, Chat, Outbound, and Inbound.

• Require to meet Client on-site at times with Telco Partner for sale negotiation

• Training will be Provided

Requirements:

• At least 6 months to 1 year of experience in sales.

• Confidence in sales through traditional voice and digital sales support channels

• Customer service-oriented, target driven, and challenge seeking

• Ability to build rapport with customers and understand their needs

• Effective interpersonal skills. Able to relate well to people at all levels

• Good communication and listening skills and ability to build rapport and trust with customers

• Lively, energetic, dynamic individual with a friendly disposition

• Able to perform in a fast-paced environment and work under pressure

Summary:

• Equipment set up for various systems, installation, conduct testing & commissioning

• Follow up with clients in a timely manner

• Assist sales team with site survey & system design

• Provide support and manage project

• Perform troubleshooting & repair / replace faulty parts

• Provide onsite support to diagnose and rectify technical issue

• Ad hoc duties as required

Additional Information:

• Relevant educational qualifications in Diploma in Electrical / Electronic / Mechanical / Mechatronic or engineering field or equivalent working experience

• Able work independently and with other both indoor and outdoor locations

• Possess good communication and interpersonal skills

• Effective interpersonal skills for working in a team environment

• Able to work with deadlines and pressure

• Experience in cabling & installation and maintenance

• Good working attitude and self-motivated

Night shift ( 5 work day per week )

9pm – 6am