Responsibilities:

• Provide tier-3 technical support for robotic systems, including hardware, software, and firmware components.
• Diagnose and resolve technical issues reported by customers, collaborating with the technical team to escalate and address complex problems.
• Document and report recurring issues to the Technical team to support continuous improvement and product development.
• Facilitate knowledge transfer sessions, training, and technical briefings to empower the Customer Success team in providing top-tier support to customers.
• Participate in testing and validation of new robotic systems and updates, providing critical feedback to ensure customer needs and experiences are addressed.
• Maintain detailed records of technical issues, resolutions, and feedback from customers and the Customer Success team.
• Develop and update technical documentation, user manuals, and support guides to assist the Customer Success team and customers in effectively utilizing robotic systems.

Requirements:

• Bachelor’s degree in Robotics, Electrical Engineering, Mechanical Engineering, Computer Science, or a related field.
• 2+ years of experience in technical support
• Excellent problem-solving skills with the ability to diagnose and resolve complex technical issues.
• Strong communication and interpersonal skills, with the ability to effectively bridge gaps between technical and non-technical teams.
• This position may require occasional travel to customer sites.
• Good English communication skills (verbal and written).

This role comes with good base salary and attractive bonuses depending on sales performance.

Job Responsibilities

• Provide pre-sales support for a range of CCTV and network technical solutions, including proposal development and technical presentations
• Identify and develop business opportunities with clients, promoting solutions and delivering tailored technical proposals
• Design and deliver competitive product solutions, ensuring alignment with client requirements
• Collaborate with the sales team to ensure client needs are met, and provide technical expertise to drive sales growth
• Build strong relationships with clients, understanding their business and technical needs, and providing timely support for inquiries and technical issues
• Deliver product training to clients, enhancing their understanding and adoption of CCTV and network solutions

Job Requirements

• Proven experience with CCTV products and solutions
• At least 1 year of experience in the CCTV or networking domain
• Excellent communication and influencing skills, with the ability to negotiate and align technical solutions with customer needs
• Strong technical troubleshooting skills, with experience in resolving complex technical issues
• Preferred certifications: CCNA, CCNP, or other relevant networking credentials

We regret to share that only shortlisted candidates will be notified.

www.dadaconsultants.com

Data provided is for recruitment purposes only

EA Registration Number: R1332294

Business Registration Number: 201735941W

Licence Number: 18S9037

Ackcio Pte Ltd builds reliable wireless monitoring solutions for industrial applications. Our Ackcio Beam suite of products runs off our core technology, a long-range, low-power radio wireless mesh communication to reliably transmit industrial sensor data in real-time both underground and above ground. Currently our technology is widely used in construction, mining, infrastructure, and rail industries to automate the monitoring process, improve productivity, and make the activity safe. We now help major clients in 45 countries across 6 continents monitor their projects with our technology.

Ackcio was incorporated in Singapore in 2016, and has drawn investments from prominent investors including Wavemaker Partners, Enterprise Singapore, Accelerasia, Aletra Capital Partners, Foundamental, and EF.

Responsibilities

• Be the go-to person for clients, helping them get the most out of our products.
• When customers run into challenges, you’ll work with them to come up with easy, clear solutions.
• Suggest ways to improve user experience and get more people using our products.
• Guide clients on the best ways to use our products and how they can get the most value.
• Look for ways to help customers expand how they use our product and offer them more value.
• Share customer feedback and ideas for improvement with the rest of the team.
• Share your product expertise in customer interactions to help them succeed.
• Communicate with customers via email, and phone to help them get the hang of our products.
• Provide ongoing support to ensure customers continue to succeed with our solutions.
• Represent customer needs and issues to make sure they’re heard across the company.

Requirements

• A background in technology, computer science, or IT/networking.
• Fluent in English; additional languages are a plus.
• Willing to travel for customer site visits with on-site troubleshooting work if required.
• Excellent communication skills and a friendly attitude.
• Strong problem-solving abilities and quick to learn.
• Ability to handle multiple tasks and meet deadlines.
• A self-starter, both independent and team-oriented.
• Proven track record in customer support and problem resolution.
• Passionate about helping customers succeed.

Responsibilities

• Regional role for APAC
• As a SME (Subject Matter Expert), you will be responsible for driving key regional initiatives including; Regional Technical Support, Training, New Product Introduction, Repair Centre Support, and Improvement projects spanning the spectrum from operational efficiencies to new product implementation, to regulatory initiatives.
• Attain sufficient knowledge in the assigned product line through L3 support teams and product management to be able to work independently in conducting APAC wide FSE’s/Partner’s Technical training and sales product training.
• Be the liaison or key contact between regional technical support staff and the L3 Product Support in Glory Japan and GGS Spain. Drive critical product quality related issues and escalations, triage, facilitate bi-directional communication and the issue resolution to the local team, customers, partners, distributors, and dealers in the region.
• Plan coordinate and monitor the execution of all technical matters from product launch and through to support during product life cycle.
• Collect, analyse and develop root cause for product issues and share with L3 and regional technical and field support team for timely resolution.
• Support and coordinate new product launch activities, Demo and exhibitions as needed.
• Develop technical material as needed for distribution to partners and entities with APAC Region. Implement and assist in any related responsibilities assigned by the line manager.
• Monitor call rate and quality for key product in region wide and investigate/escalation as needed.
• Regular meeting with partner, entity and L3 to exchange information and update on going issues.
• Required to travel. Travel frequency subject to location within APAC - estimated 30% in a month.

Qualifications:

• Recognised technical qualification
• Current drivers licence

Experience

• Minimum 5 to 7 years’ experience in a technical support role handling complex technical issues
• Client facing and project management experience is strongly preferred

Skills and Attributes:

• Analytic with deep technical understanding to triage and root cause product quality and performance issues
• Experience in use of systems and tools such as TechServe, ClearQuest and reporting tools such as Power BI, QlikView
• Excellent communication (written and verbal) and interpersonal skills
• Tact and diplomacy in difficult and or awkward situations as well strong influencing skills is required.
• Actively develops a strong network of relationships across internal and external stakeholders to leverage the entire organization and drive execution
• Ability to work independently and set priorities to meet customer and organisational expectations
• Deeper skills for mechanical / electrical. Basic skills for Microsoft applications (Excel, Power Point, Outlook, etc), PC and networking.

The role will consist of a technical component, with a focus on material testing as well as designing new packaging systems. You will perform various types of testing for medical packaging materials and sterile barrier systems (packaging for sterile medical devices). You will design and create prototypes to support new sales growth and customer retention and assist external as well as internal customers with technical projects/package testing and consulting. You will own and manage smooth operation of a technical development center under the supervision of a senior engineer.

Primary Responsibilities

• Perform various types of physical, mechanical, analytical and integrity testing for medical device packaging materials and packaging systems

• Ensure that testing and lab procedures are performed safely. Ensure personal safety and routinely evaluate equipment for potential safety risks

• Design and create package prototypes using 2d and 3d software based on requests / inputs received from sales team. Maintain and control proper inventory of packaging materials, test material and test equipment accessories

• Maintenance of Lab equipment - Write/update work instructions, procedures, calibration instructions and test methods as required

• Liaise and collaborate with the technical team members at other global sites on technical topics and lab related activities

• Liaise and collaborate with external test labs, sterilization partners and contract manufacturing facilities, as required

• Communicate effectively with other Oliver employees both locally and globally

• Identify gaps and constantly strive to update technical capabilities of the Technical Development Center

• Provide expertise in material selection and package design of sterile barrier systems in order to support new sales growth and customer retention

• Occasionally, travel within APAC region to support our customers in the field including trial runs, troubleshooting customer processes and technical sales activities

• Actively support customer’s technical teams on new product introductions and validations

• Support the QA department with technical assessment of CAPA investigations

• Support product change notifications for customers

• Work closely within the Technical team to develop viable packaging solutions

• Qualify/Test new materials as per ISO 11607 – Ensure capability levels through thoughtful analysis and rigorous testing

• Design new products that can deliver Six Sigma process capability levels. Support/Improve existing product portfolio

• Other duties that assigned

Basic Qualifications

• B.S in Packaging engineering, chemical or mechanical engineering preferred. Candidates with a

graduate diploma in a similar engineering discipline may also apply

• 3-5yrs experience in medical device packaging

• 2d and 3d CAD knowledge / experience desired (AutoCAD 2d and Solidworks 3d preferred)

• Ability to stand and perform physical testing required.

• Strong listening ability and patience

• Ability to adapt to different working styles and cultures

• Positive attitude, ability to work under pressure and people oriented

• Strong written and verbal communication skills. Works well with people across the organization

Preferred Qualifications

Interpersonal Skills:

• Comfortable speaking before an audience

• Requires contact with others (face-to-face, by telephone, virtual meetings, VOIP or otherwise) and working and interacting in a group or team

• Ability to read, analyze and interpret data/documents/safety rules or manuals/operating instructions or procedures/maintenance

• Ability to write in a clear and concise manner

• Ability to speak effectively, present information, responds to questions in a clear and concise manner.

Technical Skills:

• MS Office, particularly Word, Excel, PowerPoint and Outlook, Essential Functions

• Knowledge of 2d and 3d CAD knowledge / experience desired (AutoCAD 2d and Solidworks 3d)

Other Skills:

• The ability to predictably and regularly attend work and to be punctual

• The ability to read and understand documents and drawings

• The ability to work cooperatively with others

• The ability to deal politely and professionally with customers and/or coworkers

Special Requirements

Ability to travel 5-10% of the time internationally

Occasional evening / weekend work might be required (e.g. night calls with USA/EU)

Job Responsibilities:

1. Produce and manage technical documents, including writing technical cases, monthly technical reports, updating PDI technical files, and managing inventory vehicle technical documents.
2. Manage market technical operations, including managing and improving service provider technical managers, internal training management, regular assessment management, technical capability evaluation and improvement, market survey analysis, localization promotion, and the implementation of company technical management regulations.
3. Provide claims support, including promoting technical determination of fault responsibility and pre-review of claim forms.
4. Follow up on technical projects, including managing and supporting technical projects and promoting market-oriented projects.
5. Manage quality, including collecting and organizing market issues and following up on difficult problems with relevant departments at headquarters.

Recruitment Requirements:

• Minimum Degree in relevant field such as Electrical Engineer..
• At least 3 years of experience in vehicle maintenance or and after-sales technical management.
• Strong interpersonal communication and coordination skills.
• Preferable with class 3 driving licece.
• Proficiency in English or Chinese in order to liaise with HQ colleague from China.

Responsibilities:

• Provide first-line support for technical issues via phone, email, or in-person.
• Diagnose and resolve hardware, software, and networking problems.
• Install, configure, and maintain operating systems, applications, and hardware.
• Monitor and maintain IT infrastructure, ensuring optimal performance and security.
• Assist in the setup and deployment of new hardware and software.
• Create and maintain documentation for processes, procedures, and troubleshooting steps.
• Collaborate with other IT team members to improve processes and resolve complex issues.
• Provide training and support to end-users on new technologies and tools.
• Any ad-hoc matter assigned by superior.

Requirements:

• Diploma in Information Technology, Computer Science, or a relate field and above.
• At least 2 years of proven experience in IT support or a similar role.
• Experience in system engineering, IT support, or a related role are advantageous.
• Basic knowledge of operating systems (Windows 10, 11 & Server) and office productivity software.
• Basic networking fundamentals.
• Experience with remote support tools and ticketing systems.
• Understanding of security principles and practices.
• Proficient in MS Office such as PowerPoint, Excel, Words etc

BROAD FUNCTION

A dedicated and proactive IT Support Engineer with a strong foundation in supporting environments primarily consisting of Windows devices and the Microsoft 365 suite.

Manage IT assets and responsible for troubleshooting/repair, providing technical support, and ensuring seamless end-user IT operations.

Effectively support the organization's IT needs, contribute to a positive user experience, and grow within the role.

ROLES AND RESPONSIBILITIES

• Provide Technical Support: Ensure timely and effective resolution of technical issues related to windows devices and Microsoft 365 applications, minimizing downtime and maintaining productivity.
• Enhance User Experience: Deliver high-quality customer service and support to end-users, ensuring their IT needs are met and they are satisfied with the solutions provided.
• Maintain IT Infrastructure: Assist in the maintenance and optimization of the IT infrastructure, including performing routine updates, backups, and system monitoring to ensure smooth operations.
• Support IT Projects: Contribute to various IT projects and initiatives, providing support and collaborating with the IT team to achieve project goals and improve IT services.
• Develop Technical Skills: Continuously learn and develop technical skills to stay updated with the latest technologies and best practices, enhancing the overall capability of the IT support team.
• Documentation and Reporting: Create and maintain detailed documentation of IT processes, procedures, and troubleshooting steps, ensuring knowledge is shared and easily accessible within the team.
• User Training and Education: Conduct training sessions and create user guides to help end-users effectively utilize Windows devices and Microsoft 365 applications, promoting best practices and reducing common issues.
• On Rotating Roster: Provide standby support during off-office hours and weekend on a rotational basis.
• Ad-Hoc Assignments: carry out any other tasks assigned by the Supervisor or Reporting Officer.

EXPERIENCE

• Technical Support: Provided first-level support to users, resolving issues related to Windows devices and Microsoft 365 applications. Assisted in setting up new workstations and configuring user accounts.
• Incident Management: Logged and tracked support tickets using IT service management tools. Ensured timely resolution of incidents and escalated complex issues to senior engineers when necessary.
• System Maintenance: Performed routine maintenance tasks such as software updates, system backups, and virus scans. Monitored system performance and implemented necessary optimizations.
• User Training: Conducted training sessions for end-users on best practices for using Windows devices and Microsoft 365 applications. Created user guides and FAQs to assist with common issues.
• Collaboration: Worked closely with the IT team to support various projects and initiatives. Participated in team meetings and contributed to the continuous improvement of IT services.

SKILLS

• Technical Support: Proficient in diagnosing and resolving hardware and software issues on Windows devices. Experienced in providing remote and on-site support to end-users.
• Microsoft 365: Skilled in managing and troubleshooting Microsoft 365 applications, including Outlook, Teams, OneDrive, and SharePoint. Familiar with user account management and license allocation.
• Windows OS: Strong understanding of Windows operating systems (Windows 10/11), including installation, configuration, and maintenance. Knowledgeable in Active Directory for user and group management.
• Networking: Basic knowledge of networking concepts such as TCP/IP, DNS, DHCP, and VPN. Capable of troubleshooting connectivity issues.
• Customer Service: Excellent communication and interpersonal skills, with a focus on delivering high-quality support and ensuring user satisfaction.
• Documentation: Ability to create and maintain detailed documentation of IT processes, procedures, and troubleshooting steps.

QUALIFICATIONS

• Diploma or Bachelor's Degree in IT with minimally 3-5 years of relevant experience.
• With relevant certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate, Azure Fundamentals, CCNA, or equivalent will be an advantage.

As an Associate Engineer in Product Support Organization, within the Aftermarket Products & Services (APS) Business Unit, this role is responsible for the technical activities that support the repair and refurbishment of goods. This includes the completion of the quality of goods meeting schedule timelines.

The Associate Engineer ensures smooth repair and refurbishment of goods:

• Repair and refurbishment support: Ensure assemble of goods with accuracy
• On time delivery: completion of work order within the scheduled time frame

Responsibilities

• Create repair and/or refurbishment work orders.
• Expedite support and coordinate the replenishing of materials and work with materials planners to proactively solve raw material issues.
• Ensure materials are issued correctly as per work order.
• Perform Troubleshooting and Diagnostic based on Troubleshooting Guide
• Perform bonding and data collection based on Standard Work Instruction and Test Procedures (~2 - 4 hours standing and using microscope)
• Disassembly, assembly and Testing of Mechatronics Assemblies module to Standard Work Instruction and Test Procedures.
• Update system records in a timely upon completion.
• Support Agility Training to all Product Lines based on Supervisor’s assignment.
• Performs other duties as assigned.

Qualification

• Minimum qualification of Vocational Certificate/NITEC in Electrical or Mechanical Engineering
• Minimum experience of 2 years in the semiconductor/ manufacturing industry
• Basic knowledge of wire bonding and/or die bonding technology is preferred
• Able to work independently to troubleshoot and analyze machines and spares issues when needed
• Possess good written and communication skills
• Proficient in Microsoft Office (Excel, PowerPoint and Words)

Company Overview

Founded in 1951, Kulicke and Soffa Industries, Inc. (NASDAQ: KLIC) specialize in developing cutting-edge semiconductor and electronics assembly solutions enabling a smarter and more sustainable future. Ever-growing range of products and services supports growth and facilitates technology transitions across large-scale markets.

Please refer to the website for more details: www.kns.com.

Equal Opportunity

Kulicke & Soffa recruits on the basis of merit (such as skills, experience or ability to perform the job), regardless of age, race, gender, religion, marital status and family responsibilities, or disability.

· Responsible for project management, On-Premise Network Management, Cloud Deployment, implementation, testing, support, maintenance of Cloud Hosting Environment and support of the Application developed by the company

· Provide support, act as liaison/ consultant for Deployment of SaaS solution on the Cloud Environment.

· Provide support for SaaS solutions on the Cloud Environment offered by the Company.

· Responsible for testing out different tools used for Code Scanning, Vulnerability assessment and penetration testing on our environment.

· Support team members in the continuous effort to enhance and upgrade existing Hosting environment to support changes in the technology and business environment.

· Provide good service and timely response to the needs of external customers and within the office

Responsibilities

Responsible for providing technical expertise and support to our sales team, including product demonstrations, technical presentations, and customer consultations. This role involves working closely with customers to understand their needs and provide solutions that meet their requirements.

• Collaborate with the sales team to understand customer needs and develop solutions that meet those needs
• Provide technical expertise and support throughout the sales process, including product demonstrations, technical presentations, and customer consultations
• Ensure timely creation of quotations on SFDC, follow up on purchase order and creation of SIF in CMS/CSS
• Provide technical support and troubleshooting for customers, both remotely and on-site as needed
• Develop and maintain a deep understanding of the company's products and services (up-to-date knowledge of industry trends and emerging technologies)
• Work closely with the product team to ensure a thorough understanding of product capabilities and limitations
• Participate in trade shows, conferences, and other industry events as needed
• Provide training and support to sales team members

Requirements

• Bachelor's degree in a relevant field (e.g., biology, molecular, biotechnology)
• Minimum of 2 years of experience in local academic research area, a focus on NGS products and services will be a plus
• Strong understanding of NGS technology and the life sciences market
• Ability to understand complex technical concepts and explain them in a clear and concise manner
• Excellent communication and interpersonal skills
• Strong problem-solving and analytical skills
• Ability to work independently and as part of a team

COMPANY DESCRIPTION

YTL PowerSeraya, a wholly owned subsidiary of YTL Power International, provides value-added solutions in the electricity generation and retail of multi-utilities, and tank leasing. With a registered capacity of 2,047.7MW, it is one of Singapore's largest electricity generators.

The group has 3 subsidiaries: Geneco (Seraya Energy), which retails electricity for homes and businesses; PetroSeraya, the oil storage and tank leasing arm; and Taser, operating the Tuaspring Power Plant. YTL PowerSeraya is committed to being a fair and progressive employer, adopting four Tripartite Standards under the TAFEP. In 2023, we also received the Plaque of Commendation (GOLD) at the NTUC May Day Awards.

RESPONSIBILITIES

The Technical Analyst/Consultant will document business and functional requirements and analyse and design technical solutions to meet the business requirements. The ideal candidate will have a strong background in technical analysis, excellent problem-solving skills, and the ability to work effectively with cross-functional teams including strong business stakeholder management skills.

Responsibilities

General

• Develop and maintain business, application and data architectures and specifications.
• Develop and maintain SOPs and checklists to support BAU monitoring and project implementations.
• Prepare and maintain application and data architecture documents.

Delivery

Responsibilities in difference stages of the delivery cycle

• PLAN: Support the project/delivery manager in planning and managing initiatives or projects. Candidate may be required to take on scrum master role to break down work items and schedule them for sprint delivery.
• DESIGN:
  • Requirements: Collaborate with stakeholders to design and document functional and non-functional requirements, ensuring clear and comprehensive specifications.
  • Solutioning: Conduct detailed technical analysis of business requirements, system specifications, and existing processes to identify solutions and improvements. Design and develop technical solutions, including data models, system integrations, and workflows including preparation of technical user stories.
• TEST:
  • Develop and execute test plans in SIT to validate technical solutions, ensuring they meet the specified requirements and function correctly.
  • Review UAT plan, test cases and coordinate with users and testing team on actual UAT execution and resolution of UAT defects. Ensure regression and sanity tests are performed for major deployments.
• BUILD: Manage clarifications of requirements and solution details with technical team to ensure that the build and testing phases are fully aligned with the requirements matrix.
• RELEASE: Assist the delivery manager in reviewing release notes and coordinating with IT Ops, business stakeholders and vendors/developers for the release to production and post live verifications.
• POST DELIVERY: Assist delivery manager in managing the resolution of production issues and working with the team on providing the root cause analysis and closing issues with business users

Requirements:

• Degree in Computer Science, Information Technology, or a related field.
• At least 5 years' experience in technical analysis, system design, and/or development
• Have led/facilitated business requirements and solutioning workshops with the business and technical teams and have prepared business, functional and technical specifications.
• Experience in designing solutions and creating high level designs of applications including interfaces, servers and workflows.
• Experience in client relationship management and/or project management in a technological context.

The following skills, knowledge and traits are preferred:

• Technical Skills:
  • Proficiency in programming languages (e.g., Java, C#, SQL), system integration tools, reporting tools and database management systems.
  • Working knowledge of SQL to form database queries for application support investigations.
• Analytical Skills: Strong analytical and problem-solving skills, with the ability to interpret complex technical information and develop effective solutions.
• Communication Skills: Able to communicate effectively across the organization including business and technology personnel. Excellent written and verbal communication skills, with the ability to explain technical concepts to non-technical stakeholders.
• Project Management: Experience with project management methodologies (e.g., Agile, Scrum) and tools.
• Tools and Technologies: Familiarity with business process mapping tools and software development tools and version control systems such as Agile DevOps routines and Microsoft Azure DevOps Tool.
• Attention to Detail: High level of accuracy and attention to detail in all aspects of technical analysis and documentation.
• Team Player: Ability to work collaboratively in a team environment and contribute to team success.
• Adaptability: Flexibility to adapt to changing business needs and technologies.
• Customer Focus: Strong customer service orientation with a focus on delivering value to the business.

Position Description

This position is responsible for supporting sales team in achieving sales target and growth of all NEWAY® products business within the stated region for NEWAY with direct responsibility for distributors/agents in the region.

Main Responsibilities

· Handles sales enquiries and prepare quotations to distributors, customers in the timely manner

· Work closely with the Sales Team and provide technical support to customers

· Process sales orders to HQ, and manage the orders from sales orders to delivery

· Keep track of order status, update distributors & customers on order, delivery status

· Coordinate with HQ, liaise with distributors and customers on delivery shipment, payment issues, collection of payment

· Liaise and resolve any sales issues with respective customers

· Track quotes and provide weekly / monthly updates to Management.

· Develop and maintain good customer business relationship

Qualifications/Requirement.

· Minimum Diploma in Mechanical Engineering

· Candidate with valves and actuation experience is an advantage

· Working in similar valves line or practical knowledge with Ball, Butterfly, GGC valves and its associated actuators will be advantage

· Good command in English & Chinese to liaise with HQ associates & customers

· Proficient with Microsoft Office and SAP is a plus point

· Good communication skills and able to liaise with factory

· Independent, articulate, strong technical knowledge and a team player

· Singapore Citizen or Singapore PR only.

Responsibilities

Support engineer to perform daily operation tasks as follow:

• To provide technical support and troubleshooting for end user devices, including but not limited to laptop computers, mobile devices, monitor screen, docking stations, printers, network devices, etc.
• To track, maintain and perform record-keeping of Novo Nordisk IT assets such as laptop, iPhone, iPad, and monitor screen.
• To assist with new employee onboarding by providing necessary devices and access according to Novo Nordisk policy
• Coordinating with local vendors for computer parts replacement, RMA, and warranty claim
• Performing imaging process of Novo Nordisk laptop for Windows 10 and Windows 11 operating systems when necessary
• Other IT-related ad-hoc tasks as assigned
• VIDEOCONFERENCING MAINTENANCE
• Onsite diagnostic support for meeting room video conferencing equipment
• To provide service reports on the findings of issues reported

Requirement / Qualification

• 3 to 5 years’ experience as I.T support engineer
• Minimum – Diploma in I.T or relevant

Job Summary

The Lead Salesforce Architect role will be responsible for building and mentorship of a multi-skilled Salesforce team as well as design and implementing Salesforce solutions for our customers that follow best practices in both IT and Salesforce projects.

Responsibilities

• Manage robust teams of Salesforce.com delivery team members, including BAs, Tech Leads, Architects, Developers & QA
• Perform project and program management activities, including project financials.
• Liaise and manage collaboration between horizontals to bring in synergies and ensure successful delivery
• Take accountability of delivery of work packages to customer facing project teams, ensuring packages are delivered on time and with quality
• Ensure for all projects, each Apex method developed has an equivalent test method with at least one valid unit test (using an assertion)
• Ensure total test coverage within QA and higher environments is at least 85%
• Ensure all code is peer-reviewed against Cognizant development standards prior to deployment to QA
• Maintain and publish Salesforce development standards to broader technical teams on a quarterly basis
• Ensure developers are incorporating code review feedback prior to deployment to QA. Enforce the practice with regular training & project audits.
• Ensure version control has been correctly setup at the beginning of the project
• Ensure all developers are using version control as the source of truth for development
• Be an active part of the COE, owing technical & solution reviews for all projects on a regular basis
• Reporting to internal senior management or Leadership teams on the overall engagement (across different dimensions like delivery, bid management, staffing, financials etc.
• Ability to understand pain areas of business and present workable solutions
• Acts as the escalation point when issues arise and understand what to do and who to work with to resolve them.
• Ability to stay focused in a fast-paced, high-energy, challenging environment where there are multiple competing priorities on a daily basis.
• Work closely with business analysts, architects, developers, testers and a variety of IT and business stakeholders.
• Keeping up to date with Salesforce releases and new functionality.
• Adhere to company and project standards and guidelines.
• Accurate time management and reporting of own work.
• Quality, on time delivery of agreed deliverables.
• Ability to work on multiple applications/ projects/ BAU enhancement simultaneously and must have a “can do” attitude.
• Grow the maturity of our practice by leading internal initiatives to further develop methodology, tooling, and skillsets. This includes owning our Architect & CTA Academy, enable CICD & version control for all projects
• Define & enable development plan for TL’s to make them into strong TA’s
• Help drive bootcamp for developers and enforce best practices in all our developers

Requirements

• Extensive years of experience in handling large delivery engagements with a strong experience in managing SFDC programs
• Deep knowledge and expertise across the Salesforce.com platform (Sales Cloud, Service Cloud, etc.), including experience delivering complex SFDC solutions
• Has delivered multiple full end-to-end Salesforce.com implementations/projects, especially including highly integrated/complex ecosystems. Understands how to deliver capabilities on Salesforce AppExchange products
• Strong program management and problem-solving skills
• Should have excellent presentation and written communications skills
• Strong Exposure to SDLC and Agile methodologies
• Exceptionally strong in scope management
• Has ownership for key projects’ timelines, deliverables, budget and metrics
• Proven ability to efficiently manage a portfolio and drive operational improvements
• Should be flexible in time and attitude
• Works independently to manage the whole program and respective stakeholders/ and projects
• Hands on experience with setting up branching strategy, version control & CICD

Qualifications

• Platform Developer I (mandatory)
• Platform Developer II (desirable)
• Salesforce Application Architect (mandatory)
• Salesforce System Architect (desirable)
• Integration Architecture certified (desirable)
• TOGAF Certified (desirable)
• Project Management or Delivery focused certification (mandatory)

Department: Sales Marketing Dept.

Key Responsibilities:

• Develop comprehensive and technically accurate product introductions tailored for potential clients.

• Highlight key features and benefits of products to address client needs and showcase competitive advantages.

• Collaborate with technical and product teams to ensure content precision and alignment with product specifications.

• Create high-quality promotional materials that strengthen our international brand presence and appeal to global markets.

• Simplify complex technical concepts for diverse audiences while maintaining credibility and detail.

• Participate in marketing campaigns by providing clear, concise, and engaging technical content for various channels.

• Ad hoc tasks.

Qualifications:

• Bachelor’s degree or higher in Computer Science, Industrial Automation, Engineering, Technical Writing, Marketing, or a related field.

• Strong technical writing skills with the ability to understand and articulate technical details.

• Excellent communication skills and the ability to present information effectively to both technical and non-technical audiences.

• Experience in a sales or marketing environment, particularly in technical industries, is a plus.

• Fluency in English; proficiency in additional languages is an advantage.

Job Summary :

The Lead Salesforce role will be responsible for building and mentorship of a multi-skilled Salesforce team as well as design and implementing Salesforce solutions for our customers that follow best practices in both IT and Salesforce projects.

Key Responsibilities:

• 8 or more years of experience managing external client projects in positions of increasing responsibility in the delivery of business consulting, systems development, and systems.
• Lead technical requirements gathering sessions and writing technical requirements documents.
• Lead technical design sessions and writing technical design documents.
• Manage the technical delivery of integrations and custom extensions.
• Manage technical scope and client expectation.
• Responsible for providing hands on expert level assistance to developers for technical issues and contribute in delivery of the same.

Essential Skills:

• Must have 8+ years of experience with SFDC platform and partner ecosystem.
• Excellent Salesforce configuration experience.
• Excellent Salesforce Development experience in customizations using Apex, triggers, Batch classes
• 4 + year experience in Salesforce Lightning (Aura, LWC)
• Strong hands on understanding on Integrations using REST / SOAP
• Participate in full development life cycle including requirements analysis and design.
• Write technical specifications based on conceptual design and stated business requirements.
• Played the role of a Technical lead in 3-4 SFDC projects.
• Proven ability to design and optimize business processes and to integrate business processes across disparate systems.
• Experience with Enterprise Integration tools.
• Experience with Struts or similar frameworks.
• Extensive experience with Extract, transformation and load tools.
• A thorough understanding of XML, SQL, and enterprise application integration.
• Team player with strong communication and interpersonal skills.

Summary of the role

As a Technical Consulting Analyst, you will manage customer relationships, communicate complex Revenue Management and Dynamic Pricing concepts, and ensure customer satisfaction by solving problems and maintaining trust. You will develop business acumen in airline practices, train customers on best practices, and analyze data to provide insightful reports. Additionally, you will identify upsell opportunities, participate in pre-sales engagements, and contribute to internal and team growth by networking.

In this role you’ll / Your main responsibilities:

• Manage and deliver activities related to Revenue Management and Dynamic Pricing.
• Communicate complex concepts to various audiences.
• Anticipate and eliminate any roadblock to customer satisfaction and business adoption, identify and mitigate with your customer any risk on the project delivery, scope or timeline, articulate and justify accordingly the relevant alternatives and remedies.
• Maintain customer trust.
• Understand airline business practices and our capabilities, identify and implement best practices.
• Train customers on best practices.
• Understand and explain the methodology used in our solutions.
• Analyze and present large datasets to customers.
• Develop business adoption roadmaps.
• Identify upsell opportunities.
• Participate in pre-sales engagements.

About the ideal candidate

• Master’s or university degree in business management, engineering, or operations research.
• Experience in the airline industry (preferably in revenue management, pricing, network planning, or sales and marketing).
• Experience in information technology (preferably in travel and tourism).
• Skills in data science and visualization, and operations research.
• Curious and eager to learn.
• Passionate about the airline industry.
• Customer-centric.
• Accountable and results-driven.
• Flexible, open to changes, and proactive.

1. The RTO Shall supervise all civil, structural and geotechnical building works, including structural elements for architectural work, building services, electrical and mechanical (M&E), and specialist engineering works for compliance with the PUB/LTA’s requirements and other authorities’ and agencies’ requirements for permanent works and temporary works.

2. The RTO shall be independent and energetic to perform permanent shift work or late night supervision and project management work.

3. The RTO shall be competent with all necessary Ministry of Manpower WS requirements e.g. Work-At- Height (WAH), Lifting work, Permit-To-Work (PTW) etc.

4. The RTO shall possess high proficiency in MS Excel, Power-point and maintaining of proper daily work progress record.

AEDAS is a leading global design practice dedicated to creative excellence and diversity in the built environment. We are a global platform for the most talented architects and designers, focused upon delivering locally-celebrated solutions for cities, communities and clients. Our global network of 11 offices forms a diverse staff base with skills across all sectors in architecture, interior design, building consultancy, master planning, landscape and urban design.

To support our continuous growth and expansion in Asia, AEDAS Singapore is seeking a committed candidate for the following position:

Responsibilities:

• Manage and control revisions of all documentation to ensure consistency of AEDAS deliverables as defined by the Team leader.
• Responsible for specific areas of the design and project development. where required by the project leader
• Assist in the process of coordination with external design teams, organizations or companies, managing its digital related aspects as directed.
• Prepare, develop and edit, under the guidance of the project leader or nominated architect, Sketches, Drawings, Models, Images, Specifications and other documents relating to a project or competition.
• Assist Architects / Designers & Project Leaders in controlling change i.e. Preparation of RVO’s and historical records reflecting change.
• Understand project statutory submissions and controls and to ensure comprehensive compliance documents are prepared as directed.
• Manage the CORENET interface for all submissions work.
• Understand and be familiar with the Singapore BIM standards and guides.

Requirements & Attributes:

• Diploma or Technical Certificate in Architecture/Building Construction
• Minimum 5 years relevant experience in architectural draughtsmanship and technical coordination;
• Proficient with the latest versions of AutoCAD, project information databases and specification writing;
• Experience in BIM and Revit will be an advantage;
• Construction drawings skills;
• Familiar with Singapore standards and e-submissions;
• Familiar with Singapore statutory requirements;
• Self motivated, organized and enthusiastic.

Job Summary :

We are seeking a highly skilled Project Manager to lead the overall engagement.

The ideal candidate will have expertise in managing end-to-end delivery of atleast 2-3 applications, good client communication skills, stakeholder management ability.

Have good technical knowledge in Pega with the ability to take Architectural decisions and solutioning. Additionally, domain experience in Airlines is good to have.

The candidate will play a crucial role in driving techno-functional excellence and ensuring successful project delivery.

Required Skills :

• Pega Case Management ,Pega Cloud ,Pega Integration ,Pega Platform, Project Management, Cloud deployment.

Roles & Responsibilities :

• Managing the overall project delivery and ensure delivery schedule is adhered
• Prepare delivery schedule, effort and cost based on the client requirements and provide walkthrough o client on the same
• Project Manager will be liable to achieve client sign-off on schedule, effort and cost presented
• Providing weekly status reports to stakeholders
• Ensuring that the project is timely by setting time marks
• Facilitates daily scrum, sprint planning, sprint demo and retrospective meetings.
• Tracks and manages product backlog, burn-down metrics, velocity, and task break-down
• Helps product owner to make the product backlogs in good shape and make them ready for the next sprint
• Responsible to provide architectural solutions and do hands on with the team members to deliver technical requirement in Pega.

Qualifications:

• A solid understanding of project end-to-end delivery
• Excellent verbal, written and presentation skills
• ·Ladership skills
• Ability to motivate IT staff
• Logical problem solver who can operate under constraints
• Strong organisational skills
• Ability to juggle multiple tasks

Certification(s) Required :

• CSSA, PMP, Scrum Master, Good to have CLSA

Fabrica AI is reinventing how robots are developed. Currently novel robots take 5-20 years. We are building a design automation platform to bring it down to a month, and have already demonstrated significant progress by developing tile grouting robots in record time. Robotics simulation and reinforcement learning has been advancing a lot making it 1000x cheaper to train robots compared to 5 years ago, and as Jensen Huang said at Nvidia GTC 2024, "the ChatGPT moment for robotics may be just around the corner." A couple other companies are building on the same paradigm shift but we are the only ones using it to automate hardware design, not just software.

Building robots and a design automation platform together brings great synergy - the platform helps us develop robots faster than anyone else and the robots allow us to gather data and do experiments at scale. Data gathering can be done through partnerships with other robotics companies, but doing experiments is crucial for grounding the platform in reality and ensuring its usefulness. The grouting robots are already deploying daily at construction sites and bringing value to clients. We are currently negotiating sales worth around 500k USD. With manufacturing cost multiple times lower than companies using a traditional robotic arm, our robots have an ROI in weeks. Our robot is also small and simple to use, operating from a single button without the need to upload floorplans or do any complex setup. Soon we would be expanding into other simple and valuable robots for the construction industry.

We’ve raised over 2.5m USD from Hoxton Ventures, Credo Ventures, our Professor from Cambridge University, Woh Hup, and the owner of BHCC (listed construction company). We’ve 2500sqft of space in Singapore where we have over 20 team members, and 1200sqft of space in Czechia where we have our software team.

Jakub Suchanek (CEO) has an engineering degree from the University of Cambridge and experience working on self-driving cars at Wayve and machine learning at Granta Innovation and Wacker. He is a worldwide winner of NASA SpaceApps and has won bronze medals in International Olympiads in Informatics and Physics.

Ronald Luc (CTO) earned a degree in Math and Computer Science from Masaryk University, where he was a teaching assistant, and supervised several deep learning theses. He has years of industry experience in both machine learning and self driving cars. With Jakub he won TechFest Munich, one of the EU’s top hackathons; and represented Czechia at the International Olympiad in Informatics.

Keefe Wayne Teo (COO & CFO), a University of Cambridge engineering graduate, served as president of Hackbridge.io, promoting entrepreneurship in tech. He has 100+ citations in research journals and four papers on sustainable energy. He previously worked at Entrepreneur First and has business development experience from other companies.

Website: https://www.fabrica.ai/ (and various press releases, awards, etc.)
Latest Grouting Robot Demo: https://www.youtube.com/watch?v=AVWjmaMuYM0

Fabricator videos

https://www.youtube.com/watch?v=4aoQ4QaEOPQ

https://www.youtube.com/watch?v=xnENP7zWzEM

https://youtu.be/qXpkFeEidac

https://www.youtube.com/watch?v=5SBiEBLMQ9k

Your internship would revolve around real-world industry deployments taking us from a TRL of 7 to 9. You may be remunerated with a combination of salary and share options. As an SGInnovate partner company, we can offer a monthly S$3000 SGD in stipend under the SGI Summation program for undergraduates, more for masters, PhD students. The following tracks are available, you would probably be doing a couple of them up to your preference, with examples of what has been done by previous interns:

1. Mechanical experiments and design
   • Experiments - e.g. designing variations to the grout extruder to allow less waste and better reliability
   • Design - e.g. most of the upcoming v4 robot is being designed by interns with Jakub supervising them
2. Mechanical manufacturing, assembly and testing (only for R&D, our manufacturing is outsourced)
   • 3D printing - Slicing prints (often for multi-filament printing), managing and repairing printers (we have Tenlog TL-D3, TL-D5, Ender 3, Prusa i3)
   • Outsourcing manufacturing - specifying cabling, machining etc. to manufacturers
   • Machine tools - making some parts by hand when we need to quickly iterate
   • Assembly - putting in inserts, bolting parts together, waterproofing
   • Testing - testing the robot’s grout extrusion and cleaning, making minor adjustments to make sure everything is running properly and robot produces nice grout lines
3. Electrical experiments and design
   • Design - most of our PCBs have been designed by interns, aiming to minimise free wires in the robot, speed up assembly, allow easy modification where needed. Generally connecting all modules, controlling power, providing a physical user interface…
   • Experiments - e.g. sourcing and testing various motor and driver combinations to pick for our drive system
4. Electrical assembly (only for R&D, our manufacturing is outsourced)
   • Outsourcing production of cable assemblies and PCBs
   • Where necessary to make modifications - soldering PCBs, soldering power cables, crimping cables
5. Embedded programming
   • Writing object oriented C++ code
   • Keeping the code clean and maintainable
6. Robotics DevOps & Real World Industry Trials (expect to be on site 1-2 times a week)
   • Understand the whole project and run our ROS2 stack on real HW.
   • Create reproducible testing methodology and evaluate metrics on the HW.
   • Be in charge of the robots on the construction site.
   • Explore and procure new parts/new materials for robot functionality improvement

A great candidate would possess the following:

• Motivation to build a great product and great codebase using the most recent tech stack for the slowly coming robotics revolution
• Value the direct impact on the product and proximity to clients at a startup and the growth potential of a startup
• Willing to work without a very well defined job scope and willing to adapt to changes week on week
• Ability to think of metrics to measure progress and deciding based on back of the envelope calculations
• Keenness to do more than is expected, impact driven
• Excited about robotics and similar technical areas and exploring them in extracurricular projects
• Growth mindset driven

Our development process is very iterative and agile. Thus, there would not be a concrete plan more than 2 weeks ahead and your role/tasks is/are likely to evolve over time. Besides, a lot of testing has to be done on a construction site. If you like this process, you’d be a good fit for us. You would thus play a significant part in deciding how your work would contribute to our overall goals

- Support contract department teams with administrative support

- Communicate with office team members to convey any pertinent information

- Processes new project tender documents to update and maintain files and records

- Correspond to emails and attending to phone calls queries and provide needed information

- Update and maintain office policies and procedures

- Write and distribute email, correspondence memos, letters, faxes, etc.

- Manage housekeeping of all internal office matters and administrative works

- Sort and distribute mail and courier

- Other ad-hoc administrative duties when assigned

Requirements:

· Diploma in the fields of Business Studies/Administration/Management or equivalent

· High motivated, eager to learn and keen desire to contribute

· Preferable relevant construction - contract department's admin working experience

Responsibilities:

1. Assist M&E Engineer, Superintending Officer Representation (SO Rep) and Resident Engineer (RE) in the supervision and quality assurance of construction works on site
2. Provide standing supervision as and when required by the M&E Engineer, SO Rep and RE
3. To ensure all installation methods and material used are in accordance with the approved drawings and specifications
4. Liaise with the Contractors/ sub-contractors and other Resident Technical Officers (RTO) in the coordination of site works
5. Highlight discrepancies, resolve site M&E issues and monitor site progress
6. Feedback site progress and irregularities to M&E Engineer, SO Rep and RE
7. Attend site meetings, site inspections, testing and commissioning
8. To check as-built drawings to tally with site installation
9. Ensure the contractors maintain work safety, cleanliness and tidiness of the site
10. Documentation of site records, ie. Inspection records, T&C records, site meetings etc.
11. Aware of the potential and actual OH&S hazards of his activities at the workplace and to highlight / communicate to the PM when he knows of any irregularities. He shall be aware of his individual OH&S obligations by ensuring that he is adequately equipped with appropriate safety gears, by observing closely to all safety rules / regulations / procedures at site and by attending all relevant site safety trainings.

Requirements

1. Diploma in Electrical/ Mechanical or Building Services Engineering from local Polytechnic or other tertiary institutions of equivalent standing
2. Minimum eight (8) years of M&E work experience as a Resident Technical Officer
3. Conversant in local construction practices, air-conditioning, electrical, fire protection, plumbing and sanitary services.
4. Good co-ordination skills
5. Good analytical ability with strong verbal and written communication skills.
6. Self-motivated, proactive and team player
7. Past work experience in healthcare/residential/institutional projects is preferred.

Admin Technical Analyst

1 year contract, potential to renew

Come and join us!

Do you wish to work in a world-class organization trying your hands at something you have dreamt of doing?

“FIND YOUR PLACE” by joining a world-class MNC Healthcare company

Get an opportunity to explore new technology, learn new skills, enjoy the diverse and open culture, engagement and care, flexible working model, career opportunities, competitive salary and bonus, and endless amenities and benefits.

Company Description:

Our client is an MNC Healthcare company. As a focused healthcare company, with expertise in Innovative Medicine and MedTech, they are empowered to tackle the world’s toughest health challenges, innovate through science and technology, and transform patient care.

Summary

The individual is responsible for supporting the back office for the Technical Service department to deliver smooth efficient processes

Job Responsibility

• Arrangement related to department meeting and team training
• Support Repair Centre and Field activities to ensure timely receipt, repairs and return
• Complete, clear and timely update in the Service Management System related to Workorder, Orders, Accounts Information, Assets Information through daily updates and documentation
• Liaises with Internal and External suppliers Warehouse, distribution partners, Technical Service Team, Affiliates, third party service partners and Supply Chain on matters related to imports, exports, shipment and orders
• Performs other duties assigned as needed

Qualifications, Experience and Competencies:

• Minimum Diploma in any field of studies
• Minimum 1 year of Admin/ Customer Service/ Operations experience
• Knowledge in Microsoft Office
• Problem solving and organization skills

Interested parties, please apply through this link https://jnj-apac.talent-pool.com/projects OR click on APPLY button.

Alternatively, you can share your CV at [email protected]

EA License: 94C3609

Reg No: R1440247