Responsibilities:

• To manage daily priorities such as incoming enquiries via phone or email
• To prepare quotations, ITQ / RFQ and supporting documents for submission
• To acknowledge PO and order processing (SO) in the SAP system
• To maintain equipment database, SAP warranty record (both SAP and excel database)
• To maintain pressure vessel database, monitor inspection due date and follow up with customer.
• To liaise with sub-contractor for pressure vessel inspection arrangement
• To generate weekly / monthly reports to assist management team in reaching their sales goals (Eg: Commissioning List, weekly; Service team sales report, weekly)
• To liaise / conduct weekly service sales meeting
• To perform various ad hoc duties and provide administrative support as assigned

Requirements:

• Candidate must possess at least a professional certificate, Diploma, Advanced/Higher/Graduate Diploma
• Customer oriented
• Organized, good coordination & follow-up skills
• Competent in MS Office (Excel, Word, etc.)
• Excellent interpersonal & communication skills
• Entry level are welcomed to apply, as training will be provided

Tanglin Mission

Tanglin Trust School Singapore has a long tradition of providing British-based learning with an international perspective. At Tanglin we strive to make every individual feel valued, happy and successful. Responsibility, enthusiasm and participation are actively encouraged and integrity is prized. Working together in a safe, caring yet stimulating environment, we set high expectations whilst offering strong support, resulting in a community of lifelong learners who can contribute with confidence to our world.

Our Vision

We aspire to be the best school in the world with a dynamic learning community which nurtures and inspires every individual to be the best they can be. Our core values of Respect, Responsibility and Purpose are at the heart of everything we do across the school.

The Role

This is an exciting opportunity for a fully qualified Learning Support teacher with outstanding subject knowledge to join an exceptional Learning Support team. The ability to support students in the Sixth Form will be an advantage as will a qualification to assess for public examination access arrangements. We would also welcome applications from Learning Support teachers with experience of teaching students with English as an additional language and who would be interested in developing the school’s support systems for multi-lingual learners.

Key Responsibilities

1. Knowledge and Understanding

• A post-graduate qualification in the field of SEND
• Possess the drive and passion necessary to manage the needs of students with disabilities and learning difficulties including but not limited to those associated with:

1. Cognition and learning needs
2. Communication and interaction needs
3. Sensory and physical needs
4. Social, emotional, and mental health needs

• Have an understanding of psychometric testing and be able to interpret recommendations for a student
• A level 7 qualification in psychometric testing, assessment and access arrangements, or equivalent, would be an advantage
• A working knowledge of assessments such as WIAT-III-T, DASH, TOWRE-2, CTOPP-2 would be advantageous, as would experience with applications for access arrangements

2. Teaching and Learning

• Create a safe learning environment where students can flourish
• Recognise the strengths and challenges of individual students and empower them through appropriate support
• Encourage students to self-advocate
• Design curricula to meet the needs of students based on formative, summative and diagnostic data
• Teach across the 11-18 age range, on a 1:1 and small group basis, through taught learning support lessons (Literacy, Numeracy and Study Skills), supervised study sessions and mentoring

3. Liaison

• Report any concerns to a Designated Safeguard Lead
• Collaborate with the other Learning Support teachers and the Senior Academic Support assistants, sharing your expertise
• Work closely with the pastoral teams and the Coordinated Wellbeing Services team (educational psychologist, family liaison officer, school counsellors, nurses) to understand, plan for and meet the needs of individuals
• Work with parents and families to ensure the best outcomes for students
• Liaise with outside agencies such as educational and clinical psychologists, psychiatrists, speech and language therapists, occupational therapists

4. General

• Embrace the school’s commitment to creating a diverse and inclusive environment
• Have an awareness of the issues facing Third Culture Kids
• Take responsibility for overseeing the needs of designated students
• Take responsibility for at least one aspect of LS development each year
• Maintain comprehensive and accurate LS records, including but not limited to Student Profiles, data tracking, planning documents, examinations paperwork
• Actively participate in review and development and undertake professional development linked to the needs of individual students and the faculty

Job Summary

As a Helpdesk Support Specialist, you will be responsible for ensuring the smooth operation of technical helpdesk services, handling complex incidents, and providing first-class support to our clients. This role involves working in shifts and ensuring the highest standards of customer service and technical problem resolution.

Key Responsibilities:

• Monitor system alerts and identify abnormal system behaviors, following incident isolation procedures.
• Apply resolution scripts or escalate issues as necessary.
• Perform system health checks post-change to ensure no disruptions or issues.
• Manage the lifecycle of incident tickets, including creation, updates, escalation, and closure.
• Review and verify the accuracy of operational scripts, recommending improvements where applicable.
• Consolidate records for reporting, monitoring, and auditing purposes.
• Handle complex incidents and collaborate with L2 for timely resolutions within Service Level Agreements.
• Oversee staff performance to ensure helpdesk service levels are consistently met.
• Investigate and resolve discrepancies and customer complaints, ensuring corrective actions are taken.
• Provide operational updates and conduct training programs for staff.
• Support product onboarding and generate monthly reports.
• Step in to support Technical Helpdesk operations in the event of staff shortages.

Experience and Skills Needed:

• Diploma/Degree in Engineering, Information Technology, or a related field.
• At least 4 years of experience in a Technical Helpdesk or operations environment.
• CCNA, CCNP, or ITIL certification is preferred.
• Prior experience working with government technology agencies is an advantage.
• Strong knowledge of incident, problem, and service request management.
• Ability to work in rotating 12-hour shifts, including weekends and public holidays.
• Strong written and verbal communication skills in English.
• High level of integrity, accountability, and team collaboration.

· Responsible for project management, On-Premise Network Management, Cloud Deployment, implementation, testing, support, and maintenance of Cloud Hosting Environment.

· Provide support, act as liaison/ consultant for Deployment of SaaS solution on the Cloud Environment.

· Provide support for SaaS solutions on the Cloud Environment offered by the Company.

· Responsible for testing out different tools used for Code Scanning, Vulnerability assessment and penetration testing on our environment.

· Support team members in the continuous effort to enhance and upgrade existing Hosting environment to support changes in the technology and business environment.

· Provide good service and timely response to the needs of external customers and within the office

Working hrs: Mon to Fri (0700AM to 0400PM)

Location: Ang Mo Kio

Requirements:

• O-Level qualification.
• Handle Mandarin-speaking enquiries.
• 3+ years of admin support experience.
• Proficient in MS Office.
• Basic first-aid knowledge.
• Good communication and interpersonal skills.
• Team player with initiative.
• Strong customer service skills.
• Able to work independently.

Scope of works:

• Handle calls, enquiries, deliveries, mail, and parcels.
• Prepare and verify attendance documents.
• Maintain and update records.
• Compile statistics.
• Filing and typing.
• Draft correspondences.
• Attend to unwell pupils.
• Other duties as assigned.

Responsibilities:

To support the Personalization department to operate & manage customer’s product efficiently. Owner of the local personalization process, CR and UAT/BAP.

• Lead any new project triggered by Sales Support / R&D on operation point of view and analyse impacts to get production constraints integrated
• To be responsible for producing sample and UAT/PAT cards in the course of Order Tendering process and Profile Development phase.
• Own the integrated change management process on job setups, product matrix and templates as needed to provide customer(s) their requested output
• Trigger and Lead internal project in order to increase productivity, improve security and reduce operational cost by applying “lean” concepts
• Ensure the installation and testing of new software packages (data processing, Perso machine or Perso controller software), related to a product release or new product / customer, in coordination with Perso development teams (GGS, France)
• Ensure full automation of daily processing of customer data and report generation
• Troubleshoot data processing issues working as needed with IT and GGS
• Investigate and develop on-site new tools to improve Personalization Data Flows, Quality or Production Efficiency
• Ensure the installation and test of corporate tools in coordination with Central Industrialization Team (CIT)
• Provide operational support to the production group to help rectify problems occurring during UAT/PAT and production process
• Initiate action preventing the occurrence of any non-conformity relating to the product, process and quality system.
• Identify and record any problems relating to the product, process and quality system
• Elaborate and maintain proper Documentation (Procedures, Logs and Specifications) for internal use, customer audit or certification
• Support Personnel training (operators, logistics, customer service) in case of new software tool implementation with new Human Interface design

Requirement:

To be successful in your role, you will have demonstrated and/or acquired the following knowledge and experience:

• Bachelor’s Degree in Engineering or Computer Science with an Information Technology or Programming Knowledge
• Project Management Certification will be an added asset
• Green Belt six sigma Certification will be an added asset
• At least 4 years’ related experience in process/manufacturing engineering environment
• Experience in leading industrialization project and new process implementation
• Experience in Visual Basic, SQL, and Access is required. Knowledge of other programming languages, Oracle and OS/2 is an asset
• Good interpersonal and communication skills to communicate with customers and different levels within Thales
• Possess initiative to handle improvement and upgrading activities
• Work well in fast paced environment
• Able to work under minimal supervision
• Able to work in multicultural environment

If you fancy a cool, easy-going atmosphere full of dynamic and spirited individuals, you are at the right place.

We are on the lookout for passionate, optimistic and fun-loving people to join our big family of Wonderful People.

With our wide array of hotels and brands, there are countless opportunities and exposure to work in different stories. You will be immersed with prospects in career and learning development, employee recognition, mentorship and benefits even when you travel.

Job Details (Here’s what you can expect!)

• You get to work primarily in 1 of our 25 hotels in Singapore
• 5 days’ work week and overtime
• Duty Meal allowance and uniform allowance
• Attractive incentive and bonus
• Staff rates at Accor hotels in Singapore and worldwide
• Birthday leave

Requirements

• 1 to 2 years working experiences, preferably with relevant hands-on experience in building related or hospitality industry.
• Degree in Engineering is preferred or equivalent.
• Resourceful, proactive and team player.
• Good interpersonal and communication skill.
• Service-oriented with good personality.

Responsibilities:

• Attend to complaints/ reporting of breakdown of services within the hotel premises.
• Diagnostic testing and inspection for all electrical and mechanical equipment, sanitary and plumbing system, and arrangement of faulty items for repair work.
• Diagnostic testing and inspection of air-conditioning system including fan coil unit, compressor, control IC board and piping works for both preventive and repair work.
• Managing stocks for M&E spare parts, electrical works, sanitary and tracking of stock level.
• Ad-hoc duties as per assigned

Responsibilities:

• Part of the VSAT product development team involved in designing LNA, Power Amplifier, Up/Down Converter operating up to Ka band frequencies

Requirements:

• Bachelor's Degree in Electronics Communication Engineering
• At least 3 years of experience in any RF system/sub-system design
• Experience in RF circuit design like LNA, PA, Up/Down Converter, Synthesizer etc
• Working knowledge of RF test and measurement equipment
• Experience in using simulation software such as AWR, ADS, HFSS etc
• Experience in VSAT system or subsystem design is an added advantage

To provide reactive preventive maintenance, installation, commisioning and validation service to highly specified sterilization and disinfection equipment.

Duties and Responsibilities:

• Provide preventive maintenance and repair service at customer locations in accordance with Company’s established procedures, techniques, tools, test equipment and replacement parts.
• Installation, commissioning, calibration testing and validation of relevant equipment at customer locations according to Getinge’s protocol.
• Implementing Field Corrective Actions.
• Handling administrative work associated with service delivery.
• Responding to customers’ complaints and providing support for corrective maintenance.
• Meeting key KPIs assigned to you as an individual and of Service department.
• Establish and maintain a professional working relationship with customers and co-workers through teamwork.
• Sharing of knowledge and provide advice to clients and their staff as well as all end-users, on the proper operation and usage of the equipment.

Requirements:

• Candidates with ITE and/or Diploma in Mechanical or Electrical Engineering, Biomed Engineering, or equivalent medical device related educational background are welcome to apply.
• New or more than 1 year of hands-on related experience in medical equipment installation and maintenance.
• Hard working, team player, independent, hands-on, customer oriented and good attitude
• Good presentation and interpersonal skills
• Fluent in both verbal and written English
• Perform all other duties assigned by the Company/ and or Manager

We are seeking an experienced and ambitious Sales Engineer with a strong track record and a genuine passion for selling technology solutions. As a key member of our team, you will be responsible for driving sales by targeting new prospects and cultivating existing customer relationships to achieve high renewal rates and customer satisfaction.

Success in this role will be measured by your ability to acquire new customers, drive revenue growth through upselling and cross-selling, ensure customer retention, and contribute to the overall success of our sales team and business.

If you are a dynamic and results-oriented Sales Engineer who thrives in a fast-paced environment, we invite you to join our team and play a pivotal role in driving our company’s growth and success.

Responsibilities:

• The Successful Candidate will manage and increase business with existing customers by identifying their current and future requirements.
• Establish new accounts by identifying potential customers; planning and conducting sales calls.
• Exploring into new business opportunities through cold calling, networking and social media.
• Successfully match customer to proposed solutions based on their requirements
• Prepare and deliver powerful presentations and demos that clearly communicate the uniqueness on the value proposition of the products and services.
• Contribute to team effort and be accountable for sales growth objectives
• Build and maintain strong relationships with customers
• Correspond with suppliers and customers to ensure prompt delivery

Requirements:

• Diploma / Degree in Electrical / Mechatronic Engineering or the equivalent is highly preferred
• Proven Work Experience and Sales Track Records of a Sales Engineer
• Good Interpersonal and Communication Skills
• Highly motivated and has a driven personality
• Able to work in a fast-paced and challenging environment
• Experience in Electric Motors / Drives will be an added advantage
• Excited about the products and similar technical areas, exploring them in work and other projects
• Keenness to do more than is expected and impact driven
• Self-motivated and a quick learner
• Growth mindset driven
• Highly adaptable with a “Can Do” attitude
• Candidates who are entry level for Sales with the correct attitude are welcome to apply as on-the-job training will be provided
• Salary include Basic + Transport Allowance + Commission ($4.5K to $7K)

Responsibilities and Tasks:

You will work regularly with Micron’s Business Units to ensure solutions meet or exceed business requirements. You will be expected to suggest, promote, and leverage published standards to minimize environment complexity and ensure regulatory as well as license compliance. You will have the opportunity to travel to other Micron sites as well as technology conferences and trainings.

As part of your responsibilities, you will be required to:

• Supporting acquisition, installation, and administration of enterprise Data Storage & Backup environment.
• Solving, perform root cause analysis and identify data storage related problems
• Provisioning of data storage resources to servers and provide system security and access
• Providing data backup client installations & scheduling, backup policies setting, performance tuning, and fixing.
• Use management tools to analyze performance and identify bottlenecks or slowdowns and take appropriate action to resolve.
• Develop scripts to automate manual processes for operational improvement
• Planning, coordinating and upgrading components of the data storage as needed with software, hardware upgrades. Collaborating closely with vendors as needed in this process
• Provide engineering support for raised ServiceNow cases and drive closure within SLA.
• Upkeep service efficiency and end-user satisfaction levels through service SLA.
• Maintaining systems and update operational documentation to ensure that they are current.
• Provide regular and timely update of project status to the key business partners.
• Involving in projects to upkeep the computing environment to meet future demands.
• Participate in worldwide collaboration meetings to share on engineering efforts, technical challenges and breakthroughs
• Participate in 24/7 on-call rotation, major incidents and reviews (postmortems).
• Attend to level 2/3 user service requests and service restoration through ServiceNow (Incident Management)
• Work with vendors and team members to tackle issues related to the operations (Problem Management)
• Ensure assets are updated promptly in Asset Management system
• Ensure all changes to systems are recorded and accurately executed with approval (Organizational Change)
• Review the performance of systems and plan for lifecycle projects and future expansion (Capacity Management)
• Participate in Business Continuity Planning and DR strategy including detailing of DR procedures, and executing DR drills
• Maintain and review the DR documents on a periodic basis.

Requirements:
• Bachelor’s or Masters in Computer/ Electrical/Electronics Engineering/Computer Science/ Computing

Working hrs: Mon to Fri (1000AM to 0400PM)

Location: Goodman Road

Requirements:

• At least 1 year of experience supporting school operations.
• Preferred experience as a cleaner in science laboratory settings.

Scope of works:

• Sweep and mop laboratory floors.
• Empty trash bins and broken glassware containers.
• Clean benches, sinks, and refill hand soap, disinfectants, and paper towels.
• Wash glassware (beakers, cylinders, bottles, etc.) under a technician's guidance.
• Replicate experimental setups after demonstration.
• Weigh chemicals, prepare solutions, and set up equipment.
• Distribute and replenish materials during practical lessons.

UWCSEA Dover has a vacancy for August 2025 for a Teacher of Middle School Learning Support with a possible additional responsibility of Head of Middle School Learning Support.

The Middle School Learning Support team focuses on fostering an inclusive environment that prioritises a student-centred and strength-based approach. UWCSEA are in the initial phases of implementing a tiered support model, and this role involves collaborating with the team around the child to ensure all students can thrive within the UWCSEA learning programme. The successful candidate will be required to have an understanding of tiered support structures and systems within large and dynamic educational organisations. Relevant qualifications that support students with learning differences are required.

For the Head position, the ideal candidate should have relevant leadership experience. They must also be knowledgeable about the unique challenges Middle School students experience and implement effective support and systems to ensure continuity of care as students’ transition from Primary School and then to High School.

Main Responsibilities

• Teachers should contribute positively to the collaborative culture of the Middle School team.
• Teachers should construct learning experiences that challenge students, support diverse learners in each classroom, and demonstrate a strong commitment to concept-­based teaching and learning.
• Teachers should utilise the UWCSEA Learning Principles as a foundation for effective teaching and learning.
• Teachers should keep parents informed about the learning of their children, and be proactive in communication with parents.

Working with students/teaching

• Understand and leverage students' strengths and support their overall well-being through a holistic approach to their academic and personal development.
• Be responsive to students' learning and socio-emotional needs through implementing a range of strategies relevant to individual strengths and challenges.
• Collaborate with students to set their own goals, plan coaching sessions, and create personalised support to achieve those goals, while also encouraging self-advocacy and regularly monitoring their progress
• Guide students in understanding their unique learning profiles and teach them self-advocacy skills to thrive during their High School journey, preparing them for successful transitions to post-secondary opportunities
• Foster positive relationships and promote student well-being to create a supportive learning environment.

Collaboration and Partnerships

• Work in partnership with teachers across various subjects to co-plan and implement strategies that address student needs, strengthen Tier One support, and draw on the principles of Universal Design for Learning.
• Collaborate with the Learning Support team, Heads of Grade and teachers to identify students for support and monitor student progress as needed.
• Develop and maintain positive working relationships with other staff members throughout the Middle School and K-12 Learning Support team.
• Work effectively with Primary and High School to ensure a smooth transition for students and parents.
• View parents as partners in the support process and take relevant actions to foster this.

Data & Assessment - As part of holistic support

• Confidently use and gather different types of data from multiple sources to monitor student progress and well-being around specific educational goals.
• Is confident with understanding external examination board requirements for access arrangements
• Use educational assessments to help guide effective student plans and communicate key information with teachers

Systems & Documentation

• Maintain up to date learning support documentation that is regularly reviewed to ensure alignment across the school sections and the two campuses in line with department policies
• Collaborate with students and parents to create and update student learning plans, ensuring that students are actively advocating for their own needs and goals
• Maintain confidentiality at all times in respect of individual and family circumstances.

For the Head position

Leadership & Strategic Thinking

• Ensure that systems, structures, and approaches align with the K-12 framework for student support.
• Collaborate effectively with various teams and individuals to maintain a cohesive, strategic view across the K-12 continuum.
• Develop, implement, and monitor student support as part of a tiered intervention model.
• Strategically analyse and utilise data to inform and improve support systems.
• Regularly review the effectiveness of support services, working closely with the team to ensure continuity and consistency across grade levels and school sections.

Working with students/teaching

• Plan and teach stimulating and appropriate lessons, targeted to the identified individual learning needs of students, as well as work with small groups and individual students as required.
• Conduct and analyse educational assessments and diagnostic assessments as necessary.
• Implement and monitor student progress through targeted interventions

Collaborate and partnership

• Lead professional learning and collaborative conversations with teachers, parents, students and Heads of Grade over the most appropriate way to support students.
• Liaise with Admissions and the High School Leadership Team to understand the current capacity within High School to support students with learning needs and plan accordingly.

Expectations and Standards

• Follow the UWCSEA Professional Code of Conduct and Safeguarding Code of Conduct.
• Lead in line with UWCSEA Leadership Standards
• Teach in line with the UWCSEA Teacher Standards

Person Specifications

• Relevant degree, a recognised teaching qualification, and learning support teaching qualification are required.
• Considerable experience working with middle school adolescents (11-14 years) and an understanding of the unique challenges faced by this age group.
• For the Head position:Experience leading a Learning Support department in large educational settings.
  Leading in designing and delivering meaningful professional learning to staff within the school setting
  
• A proven track record of supporting students with a range of additional learning needs and confidence in co-planning instruction with teachers as part of our Tier 1 support.
• As we are in the initial phases of implementing a tiered support model, flexibility, optimism, resilience, initiative and adaptability are essential.
• The ability to work with a high level of autonomy, while also collaborating effectively as part of both the High School Learning Support department and the K-12 Learning Support team.
• Experience and knowledge in using data from various sources to guide, implement and track the effectiveness of student support.
• A strengths-based, inclusive philosophy and approach to supporting students is essential.
• The ability to connect with students and build positive and trusting relationships with both parents and Middle School teachers is crucial.
• To maintain a positive, solution-focused attitude in a dynamic, diverse, and high-energy environment.
• The ability to prioritise and manage projects effectively while responding proactively to emerging challenges.
• Excellent communication skills.
• The following would be an advantage:Additional qualifications in educational assessment and testing. E.g CCET
  Experience with literacy interventions
  Experience working in a K-12 context
  Experience and expertise in co-planning with teachers to design effective instruction grounded in the principles of Universal Design for Learning (UDL)
  Experience working with tiered student support structures
  Previous experience as a Classroom Teacher
  
• Teachers should be willing and eager to participate in the five key elements of a UWCSEA education: Academic; Personal & Social Education; Service; Activities; Outdoor Education.
• Academic expectations include enthusiastic participation in Professional Learning.
• Pastoral expectations include the leadership of an advisory group, unless the teacher is exempted due to other responsibilities.
• On average the College expects a yearly contribution of two sessions per week in each season to Activities and/or Service.
• The College expects that teachers will participate enthusiastically in the curricular Outdoor Education experiences which are relevant to their students and will also occasionally volunteer for holiday Outdoor Education trips and/or Service Trips.
• A commitment to diversity and inclusion is essential alongside a willingness to adapt and develop pedagogy to meet the needs of our learners.

Applications

The UWC Mission is to make education a force to unite people, nations and culture for peace and a sustainable future. We are committed to creating a community in which all members feel safe and secure, and know that their authentic selves and individual differences are accepted with respect and care. At UWCSEA, we acknowledge that diversity, equity, inclusion and justice (DEIJ) is an ongoing and evolving process and strive to create and sustain a sense of belonging for all members of our community, past, present and future. All qualified applicants, including those who identify as a part of marginalized group(s) and individuals with (dis)abilities are all encouraged to apply. Our school is committed to safeguarding and promoting the welfare of all the students in our care and expects all applicants to share this commitment. We follow safe recruitment practices and all appointments are subject to interview, satisfactory references, identity and criminal record checks.

Job Responsibilities:

• Schematic capture, optimization and simulation.
• Develop efficient circuit designs and digital STD cell library meeting performance, power and area target.
• Study and invent new digital STD cell circuit architecture.
• Work with a layout designer to implement the layout of circuit.

Requirements:

• Bachelor's degree or above in Electronics, Computer Science, or related fields.
• Experience on high performance and low-power analog design.
• Experience on deep sub-micron process technology (12nm and below) taped outs.
• Excellent interpersonal and communication skills.

What you will do:

The Manager of Technical Support & Training is responsible for providing leadership to and overseeing the company’s Technical Services department. The Manager is responsible for the development, management, and implementation of the strategic plan to provide world-class technical service to our customer base which aligns with the APAC FSP Business strategy, and ensures high customer satisfaction, retention and a pathway to growth.

• Manage and mentor direct reports with a goal of ensuring that all employees in the department maximize their performance individually and collectively to meet or exceed department, function and company goals.
• Develop and deliver relevant training services content that meets market requirements/opportunities for live training sessions, e-learning and webinars.
• Responsible for the availability and condition of the training materials and samples for the relevant training sessions across the training locations.
• Provide Technical Support to Sales, IS, BD and Customers for the full product range of Special Hazards, Water & Mechanical & Foam products.
• Lead large multidisciplinary projects and coordinate team activities to support sales.
• Provide advice and support projects by applying JCI solutions according international codes & standards (such as EN, NFPA, FM).
• Write Technical letters on customer requests for specific issues and solutions.
• Use existing and develop new procedures and KPI to better measure relevant customer satisfaction Develop and enhance services assets and refine methods of delivery to meet customers’ evolving needs.
• Developing solutions/tools to meet technical requirements of customers and sales teams.
• Work close with regional technical sales support and align on used tools and processes.
• Must have solid commercial partnership:
• Pro-Active Involvement in Project reviews and solutions – Align with IS, Sales, BD & Customer.
• Pro-Active Involvement in Post Mortems of projects lost – understand the why lost and fix to avoid replication.
• Clear stakeholder involvement in QA related issues – Led by QA but active participant.
• Clear engagement on NPI’s or Product Gaps – collaborative discussions & participation.

How you will do it:

• Demonstrated strong, effective leadership skills to staff as well as to the overall department over a period of years
• Problem-solver, self-starter and data and analytics driven by nature
• Effective delegation skills and techniques
• Ability to quickly grasp and distinctly explain relevant technological and business concepts that impact our business
• General knowledge of the Fire Protection Engineering principals and awareness of current industry trends
• Solid business communication skills, including but not limited style and format of letters, memoranda, minutes, and reports
• Superior written and spoken English communication skills and excellent listening skills are a must
• Proven ability to establish priorities develops measurable objectives, work independently, and lead the team to successfully meet or exceed objectives.
• Detail-oriented, particularly with respect to managing customer satisfaction
• Ability to identify need for and develop, processes and supporting materials
• Well-versed in MS Office Suite, including Word, Excel, and Outlook
• Proficient in the use of SprinkCad and/or AutoCAD
• Salesforce.com & SAP experience is highly desirable

What we look for:

• 5 to 10 years’ experience successfully leading a customer support organization for a product manufacturing company, experience and knowledge of the Fire Protection Industry, specifically a plus.
• Demonstrated ability to lead efforts to meet or exceed company and organizational goals through his/her own individual efforts and through effectively managing, motivating, and developing staff.
• Strong customer facing and customer management skills
• Demonstrated ability of being a subject matter expert for technical support methods and processes, possessing in-depth knowledge of technical support principles and practices that drive outstanding customer satisfaction and retention, and being a well-rounded business person on the basis of technical competence, intelligence, results, interpersonal skills, and general business acumen.
• Experience with support strategy for multiple delivery modalities, including but not limited to email, social media, customer portals, etc.
• BS Degree in technical curriculum required.

What we offer:

• Competitive salary in a MNC environment
• Comprehensive benefits package
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

ABOUT AMS

We’re inventing the future, right here, right now, at Thales. We design the critical security solutions of tomorrow by combining the curiosity to explore, the intelligence to question and the vision to create. Together we solve complicated problems by combining our experience in the market with our leading research and development capabilities.

Be part of revolutionising our skies for the future of aerospace. A future where all modes of aircrafts piloted or unpiloted, civilian or military move around our skies safer, more efficiently and sustainably for a greener and more harmonised airspace.

ROLE DESCRIPTION SUMMARY

The Senior Network Engineer is responsible for the provision of network integration activities for the respective project and/or bid activity. The Engineer is a key member of the Hardware Deployment & Integration team that provides:

• Technical and resource supervisory input to Network Integration and Deployment engineering activities

• Skilled input to the Network Integration and Deployment activities within the respective project engineering segment, and

• Assistance to the Integration Group for bid response activities.

KEY ACTIVITIES AND RESPONSIBILITIES

As a Sr. Network Engineer, you are accountable for:

For Projects:

· Revise solution architecture drawings and diagrams, cost templates (devis), the List of Supply (LOS) / Bill of Materials (BOM), and interfaces at the start of the project.

· Create and/or update network integration engineer contributions to the Solution Specification and Design documentation, Network Acceptance Test Procedures, and other associated network integration documents.

· Define equipment configuration for the ATM solution(s) and coordinate with Hardware Deployment and Integration management for assembly of the ATM system and interface with Tools Engineering, Customer Service and Site Services departments where necessary to accomplish this task.

· Load, configure, validate, and hand over equipment to Software Integration in the factory and on customer sites.

· Support configuration changes to system platforms in factory and customer sites.

· Attend Design Reviews with customers.

· Provide customer training.

· Identify risks at solution architecture level and propose where possible alternate validated solutions.

· Provide system and networking expertise useful in the design.

· Follow and contribute to the development and enhancement of engineering processes

· For Bids / Tenders:

· Creation and Peer Review system architecture diagrams.

· Creation of the List of Supply (LOS) / Bill of Materials (BOM)

· Creation of Hardware Integration section in the Engineering Department devis.

· Definition of system interfaces.

KEY KNOWLEDGE AND EXPERIENCE

To be successful in your role, you will have demonstrated and/or acquired the following knowledge and experience:

Qualifications

Relevant bachelor’s degree or Master Degree

Technical skills

§ Must-have

ü Cisco formal certifications (CCNP, CCNA etc)

ü Good level of knowledge of, and experience with Unix/Linux (Redhat distribution preferred) Operating System

ü Familiarity with a wide range of Computer and Networking hardware (preferably Cisco)

ü Scripting (TCL/TK, Perl, & Shell)

ü Able to work on multiple activities con-currently and effectively self-manage (autonomy)

§ Nice-to-have

ü Work experience in a mission-critical, near real-time environment preferably ATC-related

ü Experience in large and distributed networked computer systems

Interpersonal skills

ü Sense of ownership

ü Team player

ü Verbal and non-verbal communication,

ü Listening skills,

ü Problem solving,

ü Decision-making,

ü assertiveness,

ü patience,

ü empathy

Cvil Structural Design Engineer

Responsibility :

Carry out structural design and drafting work.

Assistance to senior Engineer in projects.

Liasie with project team, authority , cients to ensure project work is carry out smoothly.

Minimum : 1 year releavant workig experience.

Fresh graduate are also welcome

Eigen is a startup in renewable energy. We are a systems integrator focused on providing clean energy to all customers, and their end-users, and are equally as dedicated to supporting our employees and value what makes each individual different, and encourage them to act on their ideas.

We are looking for a Project Engineer to assist with the scheduling, planning, forecasting, resourcing, and managing of technical activities to ensure project accuracy and quality.

The Project Engineer is responsible for the engineering and technical disciplines of ongoing projects and will establish inspection criteria for the proper implementation of all the elements of a project.

Responsibilities:

• Preparing, scheduling, coordinating, and monitoring assigned engineering projects
• Formulating project parameters and assigning responsibilities to the most capable employees and monitoring the project team
• Interacting with clients, interpreting their needs and requirements, and representing them in the field
• Performing quality control tasks on budgets, schedules, plans, and personnel performance and reporting on the project's status
• Cooperating and communicating with the Project Manager and other project participants and collaborating to create more efficient project methods and to maintain the project's profitability
• Reviewing the engineering tasks and initiating the necessary corrective actions
• Ensuring the project's compliance with the applicable codes, practices, policies, performance standards, and specifications

Requirements:

• Degree in Engineering, Renewable Energy or a related field
• Experience in solar systems integration
• Experience in Microsoft Office and Autocad (PVSyst software experienced preferred)
• The ability to work with multiple discipline projects.
• Excellent project management and supervision skills
• Excellent organizational, time management, leadership, and decision-making skills

Good to have:

• Certifications in WSH safety courses such as Working at Heights, Workplace Safety and Health in Construction is an added advantage
• Knowledgeable in applicable codes, policies, standards, and best practices

While skills and experience are important, we place equal importance on a candidate’s resourcefulness, adaptiveness and the ability to prioritise and find solutions appropriate for a situation.

To design, implement, and manage cloud data processing pipelines (e.g., AWS or equivalent), perform Tier 2 & 3 service delivery and operations for Network Analytics Engineering systems, develop big data solutions for real-time and batch processing of large telco datasets, plan hybrid cloud strategies for the data lake, manage data governance and protection, and collaborate with business domain experts, data scientists, and operational teams to create E2E data system solutions.

Tier 3 Systems SME

1. Accountable for overall System Performance and Design.
2. Accountable for Change Management outcomes, executing minor to major software upgrades as well as solution changes independently.
3. Responsible to manage vendors and technically debate on optimum solution performance while ensuring robust and cost-efficient architecture.
4. Drives use of automation for deployment and implement near real-time alerts for security or critical issues.
5. Devise UAT plan and conduct testing for the new features/ bug fixes towards acceptance criteria.
6. Develop Method of Procedures facilitating Change Management with any system impact.
7. Manage project initiatives for sensitive systems with minimal supervision and ability to deliver project within the timeline.

Tier 2 Systems Administration & Operation Support

1. Accountable for overall System Health, Recovery and Security.
2. Accountable to manage Classified Keys, which has root access to Sensitive Systems.
3. Responsible to drive improvements in System’s security posture.
4. Execute planned night activities for production system signature update and bug fixes.
5. Ensure the System / Service uptime to the SLA.
6. Drive daily system health check and monitoring and reporting on daily basis to Director, and raise any issues observed with vendor, follow-up to work on the fixes.
7. Resolve Trouble tickets independently and resolve data dispute issues within SLA.
8. Manage Vendors and conduct recurring operations reviews to track the Tickets SLA.
9. Prepare data for monthly Operations meeting with Director.
10. Drive quarterly system audit reviews and highlight any abuse on subscriber or sensitive workspace user activities in meeting with Director.

Manage System Security (Cloud and on-premises)

1. Management of Anti-Malware systems and perform monthly scanning for any security threats and system administration and perform monthly scanning for systems.
2. Analyse security reports from Anti-Malware scans, determining best course of action.
3. Managing the implementation and provisioning of firewalls, switches for the Department systems.
4. Administrator for the firewalls and perform the quarterly review for the rules to ensure the system defence-in-depth and security.

Support InfoSec and implement Security Governance initiatives.

1. Manage PIAM (Physical access and Identity management) for the user account administration to improve security and avoid manual password changes/management and control and keep track of the elevated privileged user accounts logins.
2. Design, deploy and Operate a Centralise log server to store all logs and process to expeditiously support investigations into security incidents.
3. Deploy, implement, and operate vulnerability scanning tool and analyse reports and closely working with security governance and planners to conduct remediation activities which he/ she will perform.

• Achieve zero SL1 and cyber-security incidents and to resolve trouble tickets within the given SLA. Represent NAE as member of NSC Security Rep and ISMS Networks Security working Committee.
• Lead Incident Management and provide timely update to the Management and accountable for the RCA of the managed platforms.
• Maintain high level of Data pipelines and system availability (Data Integrity & Systems 95%+)
• Ensure operational processes for the respective systems are well documented. This includes system inventories, solution doc, IP/Network design, SOPs etc.
• Update NAE systems to the latest stable Software version. Keep the system updated with the Periodic patch updates (OS, software, Firmware, Switches, Firewall) – Half yearly/yearly.
• Conduct monthly operations review and quarterly Audits on time and Tickets resolution within SLA.
• Ensure no gaps in security monitoring. Perform bi-weekly Antimalware signature updates and monthly Scans. Complete and report IOC scans and security patches to network Security Operation Centre. Support various security initiatives to achieve full audit compliance.
• Use Ansible and scripting to automate system operations.

Skills for Success:

• Degree in Engineering or IT
• Good to be certified in Redhat architect certification, Cloudera CDP certification or Cyber security (CISSP) certification.
• Good to have deep knowledge of mobile and broadband network technologies.
• 3 - 5 years of experience in data solution and administration
• Proficient in either 3 of the following:

1. Cloud Data solution (AWS)
2. Big data and data warehousing operations.
3. System administration
4. System integration
5. Data architect
6. Hadoop and Spark (or equivalent)
7. Linux/Unix, Ansible automation, Shell Scripting
8. Kubernetes, Docker, serverless functions, APIs and Kafka bus
9. Network and Security design

• Good technical writing skills and presentation skills

Your Career Growth Starts Here. Apply Now!

Responsibilities

• Work with outsourced service providers and product principals to manage the delivery, operations as well as Tech Refresh for Microsoft suite of services:o Microsoft 365 (such as Exchange Online, OneDrive, SharePoint Online,Teams, Viva etc.)

o Dynamics 365 including Power BI, Power Automate and Power Platform

o MS Enterprise Mobility Suite (Intune, MCAS Azure Information Protection)

o Microsoft Entra (configuring and setting up the synchronisation of on-premise AD with

Microsoft Entra ID, federation services)

o Other Microsoft products such as Stream, Telephony services.

• Ensure the operations process and controls are clearly documented and operationalised
• Plan, design and support Technology Refresh and migration activities for the infrastructure services.
• Ensure smooth service delivery and implementation within the business context.
• Understand technical, quality management and security guidelines and policies and ensure operations processes and supporting systems comply with these policies and guidelines.
• Manage infrastructure operations and support and ensure delivery of services meet agreed service levels.
• Propose new solutions to enhance operational efficiency and improvement of infrastructure.
• Other duties as may be delegated by the Manager or Team Lead from time to time.

Deployment:

• Mon to Fri- 8.00 Am to 5.15 PM
• Service not required on Saturdays, Sundays and gazetted public holidays

Scope of Works:

1. Open and lock the doors and windows of laboratories to ensure safety and security
2. Maintain general cleanliness of equipment and workspaces
3. Maintain general cleanliness of school premises
4. Assist in the preparation of apparatus, equipment and chemical reagents for Science Practical lessons
5. Clean and maintain basic science laboratory apparatus, equipment and materials

Job Summary:

The Applications Support Engineer provides technical support and maintenance for software applications, ensuring their optimal performance and availability. This role involves troubleshooting issues, implementing solutions, and collaborating with other IT teams to enhance system functionality. The Applications Support Engineer is also responsible for documenting processes, managing application configurations, and assisting in the deployment of software updates and patches.

Key Responsibilities:

• Application Support: diagnose and troubleshoot application issues reported by end-users or detected through monitoring tools. Provide timely and effective resolution to application problems, escalating issues when necessary.
  
• Incident and Problem Management: manage and resolve application-related incidents and problems, ensuring root causes are identified and addressed. Maintain an incident log and provide regular updates to stakeholders on the status of issues.
  
• Application Maintenance and Updates: work with development teams to deploy new versions and patches of applications and implement changes. Test and validate updates before deployment to ensure minimal disruption to users.
  
• User Support and Training: assist end-users with application-related queries and provide technical support. Conduct training sessions for users on new features or changes to applications. Develop user guides and support documentation to assist end-users.
  
• Configuration Management: manage application configurations, including settings, permissions, and access controls. Ensure that application configurations are documented and maintained in line with organizational standards.
  
• Collaboration and Communication: work closely with developers, system administrators, and other IT teams to resolve application issues. Communicate effectively with stakeholders, providing regular updates on application status and issues. Participate in project meetings to provide input on application support requirements.
  
• Continuous Improvement: identify areas for improvement in application performance and user experience. Propose and implement solutions to enhance application efficiency and reliability.
  

Requirements:

• Degree in Computer Science, Information Technology, or related field.
• Preferably 2 to 5 years of experience in application support, software troubleshooting, or a related role.
• Beneficial to have experience in an Aircraft Engine Maintenance Repair and Overhaul shop.
• Good knowledge of MS Excel, databases, SQL, and scripting languages (e.g., Python, PowerShell).
• Strong problem-solving and analytical skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong customer service orientation.
• Training provided for candidate without prior experience.

Responsibilities:

• Response to online queries and coordinate with the relevant teams.
• Utilising system databases to execute routine membership related tasks and generate monthly membership and sales reports.
• Coordinate website/mobile appupdates.
• Conduct site testing, including User Acceptance Testing, mobile apps, websites, and promotions as needed to evaluate functionality and user experience.
• Assist in the creation, coordination, production of content for marketing materials.
• Manage database filtering reports including profiling of the customers for respective marketing campaigns/activities.
• Other ad hoc duties assigned by superior.

Requirements

• Diploma in Business, Communications, or related fields
• One year of relevant working experience
• Proficiency in Microsoft Office and Google Forms.
• Bilingual in both Chinese and English (to liaise with Chinese business associates)
• Meticulous, detail and good organization skills
• Able to work independently and a good team player.

Job Description:

• Plan and carry out meaningful and purposeful programmes and activities to enable residents to learn new things or continue to use their abilities
• Help residents experience autonomy by supporting them in their basic activities of daily living (e.g. dressing, meal, toileting, personal hygiene, mobility) through appropriate levels of prompt/cues
• Support therapy interventions in the ward to enable residents to optimise their functions in daily living
• Perform general housekeeping to maintain cleanliness of wards including equipment, furniture and tools, crockery
• Meal set up and assist in serving meals and drink to residents
• Collaborate with staff in the ward to deliver quality care services to residents (eg. Vital signs taking for residents)
• Maintain care excellence through proper documentation of the residents’ progress
• Assist Volunteer Coordinator in collaborating with volunteer and community in running volunteer-supported activities for residents

Job Requirements:

• Relevant experience would be an advantage
• Entry level is welcome as long as with compassion , caring and thoughtfulness
• Advantageous for candidates with WSQ Certificate in Healthcare Support (Nursing Care)
• Able to communicate with team members and maintain good teamwork
• Physical fit to handle the needs of care residents

Singtel Networks, the most established telecommunications infrastructure provider in Singapore is transforming to enable the digital generation of tomorrow.

We are introducing new capabilities in 5G, Cloud, Analytics, Digital Commerce, Software Engineering, Cyber Security to enhance our core competencies and deliver innovative and differentiated Mobile and Fixed services (Broadband, TV and Telephony) for our customers.

We are committed to celebrating inclusion and diversity and is a strong believer to upskill and nurture all individuals. Come join us today as we build Singtel’s Networks of tomorrow, and Empower Every Generation to live, work and play in new ways!

Make an Impact by:

• Design, plan, develop and deploy cost-effective network services that meet Products specifications and compliance to standards, best practices and security policies.
• Responsible for technical evaluation, proof of concept of new technologies and ensure interoperability and integration into our network.
• Engage partners, vendors and work closely with internal team to deliver a fit-for-purpose and future-proof solution design to meet business objectives.
• Develop and review project documentation such as High-Level Design, Low-Level Design, Migration/Implementation.
• Capacity planning and expansion of the network infrastructure and network devices.
• Responsible for end-to-end performance monitoring and ensure that network performance metrics and reliabilities KPIs are met.
• Maintain documentation for design, maintenance, and operation of the network.
• Provides technical advice and support on fault resolution during escalation

Skills For Success:

• Possess Bachelor in Computer Networks, Information Technology or Cybersecurity.
• 3-5 Years’ experience in field or service engineering, specifically on network and network security projects.
• Possess Technical Certifications in any of the following domains will be an added advantage. (Data Center / Routing & Switching / Security / Service Provider).
• Possess an analytical mind with strong problem-solving skills and the ability to work independently and able to cope with pressure.
• Have knowlesge in LAN Switching technologies such as VLANs, VXLANs, STP/RSTP, WAN and Routing technologies such as OSFP, IS-IS, BGP, MPLS.
• Able to handle Network Monitroing/ Performance measurements such as Solarwinds, MRTG, PRTG.
• Network security solutions such as NG-Firewalls, VPN solutions, endpoint security, IPS/IDS, antivirus gateway, data encryption, DDoS protection system
• Appliance based Server/firewall/WAN load balancers such as Proxy Server, WAN Optimization, Applications Acceleration systems, DNS, DHCP, AWS and OCI.
• Able to work flexi hours (even after office hours when required)
• Ability to quickly learn new or unfamiliar technology and products using documentation and internet resources