Responsibilities

• Collaborate with stakeholders to gather, document, and prioritize business requirements.
• Analyse existing processes and identify areas for improvement through technology.
• Create high level technical specifications and functional requirements documents.
• Work with development teams to provide high level design and impacted systems.
• Conduct feasibility studies and impact analyses for proposed changes.
• Facilitate meetings and workshops to gather input and feedback from stakeholders.
• Assist in testing and validation of solutions to ensure they meet business needs.
• Develop and maintain project documentation, including user stories, use cases, and process flows.
• Provide ongoing support and troubleshooting for implemented solutions.
• Stay updated with industry trends and best practices to recommend innovative solutions.

Qualifications

• Bachelors degree in Computer Science, Information Technology, or a related field.
• 5+ years of experience as a Business Analyst or Technical Analyst in a similar role.
• Strong understanding of software development life cycles (SDLC) and methodologies (Agile, Waterfall).
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills, with the ability to translate technical concepts for non-technical stakeholders.
• Experience with data analysis tools (e.g., Excel) is a plus.
• Familiarity with project management tools (e.g., JIRA, Trello) is desirable.
• Experience in telecommunications industry is a plus.

Helpdesk or (Outsourced) – End-User Support

Working hours: Monday to Friday, 9:00 AM - 6:30 PM.

Responsibilities:

• Oversee maintenance, set-up, installation/re-installation, relocation and migration of IT peripherals.
• Provide support for hardware, software, and peripheral devices, including upgrades and patches.
• Onsite & remote support for clients/end-users on IT-related requests
• Diagnose and able to resolve technical issues related to desktops, laptops, and printers.
• Ensure issues are addressed and resolved in a timely manner.
• Assist in configuring and setting up new employee workstations
• Manage software administration (e.g. Microsoft 365), including password resets and account management.

Requirements:

• Minimum ITE / Diploma in IT or equivalent.
• Fresh graduate are welcomed to apply.
• Able to deliver IT support to in a end-user environment.
• Excellent verbal and written communication skills, with a strong focus on customer service.
• Take initiative and able to work in a fast-paced environment, independently and also as part of a team.
• Open to help out after office hours (OT) depending on projects

• Supports the construction team for all design matters.
• Reviews all technical documentation and drawings of the Project works.
• Works closely with the Consultants on the designs and project deliverables to enhance site efficiency and constructability.
• Understands and familiar with Authority approval/clearance of works including URA, BCA, LTA, PUB, etc.
• Manages design approval process and coordinates with the Clients and Consultants in a timely manner to resolve all technical issues.
• Ensures strict compliance of the design in accordance with contractual requirements.
• Ensures the distribution of all the approved and latest drawings and other relevant documents to the relevant parties.
• Prepares shopdrawings with in-house BIM team and obtains approval in advance to site installation dates.
• Raises queries to Client or handles Client’s clarification on technical requirements pertaining to the Project works.
• Prepares and presents design progress status and slides to KTC management, project team and Client as and when required.
• Strong coordination and collaboration with other disciplines (i.e. Architectural, MEP, BIM, etc.) on design to ensure delivery of high quality outcome.
• Supports tender team and prepares technical tender documents as per specifications for bidding of civil and structural engineering projects as and when assigned.
• Attends Technical Meetings, Coordination Meeting, Site Meetings, etc as and when required.

Responsibilities

• Responsible for Design and delivery of DeltaV systems on site.
• Participate in the design, development, and implementation of Automation solutions in line with S88 standards for the plant.
• Lead team of engineers to deliver the Automation Project on site.
• Lead, design Develop and/or review System Development Life Cycle (SDLC) deliverables, compliant with the site’s standards.
• As a Subject Matter expert, lead development of systems architecture, specifications, controls strategies, sequence of operations through all design stages
• Build and maintain trusted relationships with client.

Requirements

• Good technical proficiency on controls systems including familiarity with control panels, networking, panel/field wiring and PLC control systems.
• Good experience In Automation Sector ideally in the Pharmaceutical and/or Biotechnology industry.
• Good Experience in the Designing and commissioning of DeltaV DCS project for GMP manufacturing site.
• Through understanding of Batch s88 standards (CM, EM, Phases, Recipes, Units etc),
• Familiarity with GAMP lifecycleand quality management processes employed in the pharmaceutical sector.
• Excellent computer skills, proficient in Microsoft Excel, SharePoint, Word and PowerPoint.
• Excellent communication and customer orientation skills.
• Leadership abilities, works well in a team environment.
• Capacity to lead team of engineers for design, development, and delivering Automation projects.
• Experience with Operations Support on site
• Good analytical & problem-solving skills

Responsibilities

• Responsible for Design and delivery of DeltaV systems on site.
• Participate in the design, development, and implementation of Automation solutions in line with S88 standards for the plant.
• Lead team of engineers to deliver the Automation Project on site.
• Lead, design Develop and/or review System Development Life Cycle (SDLC) deliverables, compliant with the site’s standards.
• As a Subject Matter expert, lead development of systems architecture, specifications, controls strategies, sequence of operations through all design stages
• Build and maintain trusted relationships with client.

Requirements

• Good technical proficiency on controls systems including familiarity with control panels, networking, panel/field wiring and PLC control systems.
• Good experience In Automation Sector ideally in the Pharmaceutical and/or Biotechnology industry.
• Good Experience in the Designing and commissioning of DeltaV DCS project for GMP manufacturing site.
• Through understanding of Batch s88 standards (CM, EM, Phases, Recipes, Units etc),
• Familiarity with GAMP lifecycleand quality management processes employed in the pharmaceutical sector.
• Excellent computer skills, proficient in Microsoft Excel, SharePoint, Word and PowerPoint.
• Excellent communication and customer orientation skills.
• Leadership abilities, works well in a team environment.
• Capacity to lead team of engineers for design, development, and delivering Automation projects.
• Experience with Operations Support on site
• Good analytical & problem-solving skills

Responsibilities

• Provide comprehensive technical post-sales support for our products and solutions
• Manage and maintain strong relationships with existing clients, serving as the primary point of contact for all their needs
• Gather and analyse customer feedback to drive product and service improvements
• Collaborate cross-functionally to ensure seamless delivery and exceptional customer experiences
• Stay up-to-date with industry trends and developments to anticipate and address customer needs
• Ad hoc duties as assigned

Requirements

• Bachelor or Diploma in Mechanical Engineering or equivalent
• At least 1 - 2 years of experience in a similar role, preferably from the automotive/ heavy vehicle industry

Interested candidates who wish to apply for the advertised position, please send in your updated resume to [email protected]

EA License No: 13C6305

Reg. No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Descritption:

• To render high quality sales/aftersales support to distributors and customers
• To provide advice and work on commissioning schedule and oversee building schedules of shipyards
• Assist factory on appraisals of engines and technical issues regarding engine performance
• Keep track of Distributor’s sales performance in ensuring expected sales budget is met
• Assist the development of sales activities of Distributors
• Provide support to distributors in the undertaking of projects, including technical support and provide updated information to department manager
• Provide full support in the preparation of sales seminar or any other sales or after-sales related activities or events including sales campaigns, promotions and programs for distributors and end-users
• Provide support to HQ on project co-ordination
• Oversee building schedules of shipyards and technical & commercial meetings with customers
• Provide advice on the commissioning schedule and oversee the entire process

Job Requirement

• Minimum 3 year experience in aftersales service
• Experience in handling marine or offshore equipment
• Minimum diploma in Mechanical engineering
• Willing travel to overseas

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected]

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Vivian Chung Fhui Tiin

EA Personnel Reg No: R22106436

Key responsibilities:

• Deliver a 1st class Production Support service to Bank's Channel’s stakeholders

• Responsible for availability, incident, problem and capacity management for the applications in scope

• Response and resolve incidents, problem and user queries through proper analysis

• Manage communication for Incidents (SLA breaches, Application Major Incidents, Logistics issue) and responsible for communications within team, manager and department

• Drive technical remediation in line with agreed non-functional requirements

• Evidence continual service improvement of processes and tasks (via automation)

• Ensures essential process / procedures are followed and contribute to defining standards.

• Coach and be receptive to coaching to uplift the team’s and your individual knowledge

• Communicate complex technical issues to business users in a language they understand

• Contribute in effective knowledge management best practices within team and organization

• Work closely with 1st & 3rd level support and development teams to the incidents, problem and users queries are resolved within SLA

Key skills required:

• 5+ years of experience with Distributed Technologies – Microsoft Dynamics CRM, MS SQL Server, Unix, MQ, Oracle.

• Strong working experience in Microsoft Dynamics CRM application production support

• Strong understanding of Microsoft Dynamics CRM application architecture

• Excellent troubleshooting skills in Control-m batch issues, SSIS packages

• Strong automation skills (Unix Shell scripting / windows batch scripting or any other scripting language)

• Hands-On experience in writing / debugging scripts, code, and database queries

• Software Engineering & Change Management

• Solid understanding and execution of DR & BCP

• Good experience in Middleware MQ / BMC / Control-M/Remedy incident Management tools

• Competent in Microsoft Excel, PowerPoint and Word document

Our client is a well established MNC who is a global leader in engraving technologies. Their sales office is located at KAKI BUKIT area (walking distance from Kaki Bukit MRT). They are currently looking for a PRODUCT SUPPORT ENGINEER to join their team.

Basic salary: up to $4000
Work Location: Kaki Bukit (near Kaki Bukit MRT)
Work Days: 5 Days, 8.30am - 5.30pm

Responsibilities:

• To support the sales team with on-site or remote demonstrations, installation / training / reparation of the product scope under service responsibility throughout the entire region.
• Provide online, remote, or on-site demonstrations or testing of the supported solutions and installation/training
• Become a participant in sales team training courses and train sales personnel on-site to improve the effectiveness of their exploration actions
• Collaborate with sales representatives to participate in organizing sales activities to achieve established revenue and profit targets (exhibitions, roadshows, phone and on-site exploration, potential customer follow-up, etc)
• Weekly reports may affect the company's business positioning activities and market development (customer needs, standards, competition, etc)
• Maintain a high level of market, technical, and product knowledge by attending company training courses
• Monitor changes in market application demand

Requirements:

• At least a Diploma in Engineering fields
• At least 5 years of commercial experience in selling or supporting industrial equipment (ideally CNC and/or Laser).
• Local & ASEAN travelling required
• Proficient in MS Word, Excel, CRM software and CAD/CAM software
• Good command of verbal and written English

Please submit your resume in MS Word format to [email protected]

Please remember to include your
1) Recent photo

2) Current salary & Expected salary
3) Notice period

UNITED PERSONNEL SERVICES

21 Bukit Batok Crescent,

WCEGA Tower #11-74,

Singapore 658065

Tel: +65 6562 2321

www.united-personnel.com

Registration No: R1103478

EA Licence Number: 05C5278

(All applications will be treated in strictest confidence. We regret that only shortlisted candidates would be notified)

Job Description

• Industry/ Organization Type: Manufacturing (Consumer Appliances)
• Position Title: Technical Support Assistant
• Working Location: Pasir Ris
• Working Hours: 5 days (Mon – Fri, 8.30 am – 6.30 pm)
• Salary Package: Basic salary up to $3,500 + AWS + Overseas Allowances + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Troubleshoot various hotel guestroom appliances such as safes, minibars, kettles, hairdryers, irons, and clocks.
• Manage the entire spare parts inventory and improve inventory control processes.
• Handle technical issues for local and overseas hotel customers and generate investigation reports.
• Collaborate closely with certification and sales colleagues to address challenges.
• Participate in testing, evaluating, and implementing new products.
• Visits to overseas customers/distributors to provide technical support.

APPLY NOW!!!

• A diploma or degree in electrical and/or mechanical engineering is advantageous.
• Familiarity with Microsoft Word, Excel, and PowerPoint.
• A hands-on, eager-to-learn, and progressive attitude.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #69028 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Manufacturing (Consumer Appliances)
• Position Title: Technical Support Assistant
• Working Location: Pasir Ris
• Working Hours: 5 days (Mon – Fri, 8.30 am – 6.30 pm)
• Salary Package: Basic salary up to $3,500 + AWS + Overseas Allowances + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Troubleshoot various hotel guestroom appliances such as safes, minibars, kettles, hairdryers, irons, and clocks.
• Manage the entire spare parts inventory and improve inventory control processes.
• Handle technical issues for local and overseas hotel customers and generate investigation reports.
• Collaborate closely with certification and sales colleagues to address challenges.
• Participate in testing, evaluating, and implementing new products.
• Visits to overseas customers/distributors to provide technical support.

APPLY NOW!!!

• A diploma or degree in electrical and/or mechanical engineering is advantageous.
• Familiarity with Microsoft Word, Excel, and PowerPoint.
• A hands-on, eager-to-learn, and progressive attitude.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #69028 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Energy Equipment and Solution Provider
• Position Title: Technical Support Engineer (Electrical)
• Working Location: West (Nearest MRT: Clementi)
• Working Hours: 5 days (Mon to Fri: 8 am-5 pm or 9 am-6 pm)
• Salary Package: Up to SGD 4000 + AWS
• Duration: Permanent

Key Responsibilities

• Deliver technical support for after-sales service to both local and regional clients.
• Oversee the provision of immediate and efficient technical support through on-site visits, phone, email, and other virtual means for a variety of products.
• Offer expert technical guidance and propose solutions for resolving customer issues.
• Communicate with the internal team to elevate product concerns and ensure consistent follow-up with customers regarding the progress and resolution of these issues.
• Coordinate with the headquarters and affiliate companies concerning any product-related or technical concerns.
• Conduct hands-on training sessions for the internal team, such as technicians, to fully prepare them to conduct comprehensive product and system tests that verify functionality and compliance with specifications.
• Assist QA team in system testing, including conducting Factory Acceptance Testing, Interface Factory Acceptance Testing, and on-site testing tasks.

APPLY NOW!!!

• Min. ITE in Electrical Engineering
• Min. 1 year of quality engineering experience working in a manufacturing environment
• Comfortable to travel
• Experience in auditing to the requirement of ISO quality system standards will be an added advantage
• Training provided to inexperienced candidate

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66245 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

• Providing on-site technical support to customer users, resolving software and hardware issues, and answering IT related questions.
• Maintain good customer service, ensuring timely, efficient, and professional responses to all customer inquiries and issues.
• Install, upgrade, support, and troubleshoot Windows or Mac operating systems and applications, such as Microsoft Office or other authorized desktop software.
• Diagnose and repair hardware issues on computers or facilitate the warranty process as needed.
• Utilize technical expertise to support corporate-issued desktop, laptop, and mobile devices, as well as network, email, and other related services.
• Offer ideas and solutions to prevent recurring issues that impact client computing support and overall employee productivity.
• Collaborate closely with remote IT teams to ensure system functionality and adherence to processes.

Job Requirements

• Diploma in IT, computer science, Information Systems, or related field.
• Minimum 3 years experience in IT support, particularly in deskside support roles, troubleshooting various PC software and hardware issues.
• Knowledge of PC hardware, operating systems (Windows, macOS), software applications, and basic understanding of IT infrastructure (network services, VPN, etc.).
• Exceptional troubleshooting and problem-solving abilities.
• Strong communication skills, with the capacity to explain technical concepts to non-technical users.
• Microsoft, Mac, or other relevant certifications are a plus.
• Mon - Fri (8.30am to 5.30pm) at Depot Road
• Salary $3000 - $40000

Interested applicants please send in your MS Word resume. Shortlisted candidates will be contacted very soon. Thank you.

Job Description

• Industry/ Organization Type: IT Communications Service Provider
• Position Title: System Support Engineer (Telecommunication/ PABX)
• Working Location: Central (Nearest MRT: Mattar)
• Working Hours: Monday to Friday, 9am – 6pm
• Salary Package: Basic + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Configuration of Voice/Network peripherals, VoIP/ Cloud PABX, Network Switches etc.
• Provide helpdesk and remote support to customers, as well as onsite technical troubleshooting.
• Validate System Design Documents to ensure alignment with customer requirements.
• Build and maintain strong customer relationships through a proactive approach and positive attitude.
• Continuously acquire and update product knowledge in line with industry trends.

APPLY NOW!!!

• At least ITE with minimum 1 year of related working experience.
• Experience in deploying and managing Voice/Data project, supporting VoIP telecommunication systems, network switches, troubleshooting LAN/VoIP systems is an advantage.
• Good knowledge in IT and communication system/PABX is required
• Alcatel, Mitel and Yeastar PABX knowledge will be an added advantage.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71498 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

• Deploy, configure and integrate IT components and related border-control endpoints, including Hardware and Software.
• Part of integration team on site to troubleshoot, analyse and resolve issues through log analysis and hardware diagnostics.
• Perform integration testing on lab test benches & on-site.
• Communicate and interface with vendors and customers.
• Generate reports and write documentation, e.g. business data reports, operation manual, test procedures and test reports.
• May be required to perform integration and deployment tasks during maintenance hours (i.e. late night till early morning) if it involves changes to operational systems.
• Other duties as assigned.
• Ability to work in a fast paced & dynamic environment, handling complex deployment and integration tasks with professionalism.
• Conscious about service quality, with an appropriate sense of urgency in fulfilling customer requirements.
• Possess strong troubleshooting skills and techniquesAbility to manage assigned integration and deployment activities independently.
• Ensure completion of integration & deployment tasks within agreed timelines.
• Knowledge and experience in 2 or more of these skillsets: -
• Enterprise scale Linux and Windows administration with strong troubleshooting skillset
• VMware ESXi and vCenter administration with strong troubleshooting skillset (Preferable with CLI knowledge) (7.0 and above)
• Kubernetes K8s
• TCP/IP Networking, Network/Security devices (e.g. Cisco Switch, Firewall, Fortinet)
• MSSQL, Oracle, and other database servers
• Monitoring systems (e.g. Centreon, Nagvis)
• Familiarity with the following will be advantageous: -
• Management of SAN storage, NetApp storage and tape library
• Administration/Management of security tools, e.g. Antivirus, EDR, Windows Key Store, etc.
• Windows PowerShell, Unix Scripting

Job Description

• Industry/ Organization Type: Manufacturing (O&G)
• Position Title: Technical Sales Engineer
• Working Location: Redhill
• Working Hours: 5 days (Monday to Thursday 8.30 AM – 6 PM, Friday 8.30 AM – 5 PM)
• Salary Package: Basic Salary up to $6,000 + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Develop and grow key accounts in the Oil & Gas or Petrochemical sector.
• Establish and maintain business relationships with target customers to secure sales.
• Cultivate a comprehensive understanding of the customer’s operations and objectives.
• Develop and adhere to optimum profit margins and pricing points.
• Monitor assigned accounts - including progress, customer requests, competitor activity, and execution updates.
• Collate forecasts and reports for each key product/service offering assigned.
• Plan and negotiate long-term contracts with key account customers.
• Present and close sales opportunities to executives at major oil companies.
• Continually push company’s product/services to existing customers.
• Coordinate site work and discuss technical requirements on-site with customers.
• Review customer requests and provide technical solutions.
• Any other ad-hoc duties as assigned.

APPLY NOW!!!

• Diploma/Degree in Mechanical Engineering or equivalent.
• Has 3 years of working experience in downstream oil and gas/petrochemical industry preferred.
• Prior experience in flange management is advantageous.
• Proficiency with CAD tools such as Solidworks and AutoCAD is an advantage.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #69726 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

· A minimum of 5 years’ experience in IT

· At least a bachelor’s degree in computer science or equivalent.

· Should have good experience in microservices API development, and good knowledge in Java framework.

· Expert in implementing AWS core services like Fargate, EC2, RDS, VPC, ELB, EBS, S3, etc.

· Prior experience in data migration projects from on prem to AWS cloud infrastructure.

· Previous working experience in banking domain is desired.

About the Role

We are seeking a Technical Programmer to join our innovative team. In this role, you will design, develop, and optimize cutting-edge software applications and solutions that drive business success. As a key player in our technical development team, you will collaborate with cross-functional teams to deliver high-quality, scalable, and maintainable software.

Responsibilities:

• Develop, test, and maintain software applications based on business requirements.
• Write clean, efficient, and well-documented code.
• Collaborate with cross-functional teams to design and implement innovative solutions.
• Debug and resolve technical issues to enhance application performance and reliability.
• Conduct code reviews and provide constructive feedback to team members.
• Stay updated on emerging technologies and best practices to continuously improve development processes.

Requirements:

• Bachelor’s degree in Computer Science, Software Engineering, or a related field.
• Proven experience in programming and software development (e.g., .NET, Java, Python, or other languages).
• Familiarity with web technologies, frameworks, and APIs.
• Strong understanding of data structures, algorithms, and software design principles.
• Excellent problem-solving skills and attention to detail.
• Ability to work independently and in a team-oriented, collaborative environment.

About AvePoint

Check out our careers blog for content on our people, culture, and workplace!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Take lead operations and sales departments in teaching the use, maintenance, operation and repair of equipment and fixtures;

Ensure equipment and installations are functioning and ready as planned;

Ensure the quality of storage hardware, plumbing and heating equipment meets safety requirements and standards. (oxidation matters)

Plan and maintain spare parts inventory;

Responsible for emergency drills and situations related to equipment and installations;

Any other ad hoc duties assigned.

Public holidays and night shifts accepted

· Site project management.

· Overall project planning, scheduling, monitoring and updating to meet project completion targets.

· Daily site activities planning, preparing work breakdown, daily site operations, site coordination, monitoring and report work progress.

· Work closely with sub-contractors on project progress and ensure timely work arrangements

· Liaise with consultant and carry out site inspection.

· Attend weekly or monthly meeting with sub-contractors on work progression and prepare monthly meeting progress report.

· Preparation of structural analysis, loading calculation and drawings.

· Establish good relationship with all relevant parties.

· Ensure site safety & compliance to authorities’ requirements.

Requirement

- Degree in Civil or relevant Engineering

- 3-5 years’ minimum experience in Infra-structure project more than 200million.

Able to design the electrical system in the construction projects.

Must ensure compliance in the electrical systems.

Able to do coordinate installation.

Able to do maintenance and test activities.

Able to solve the issues in the electrical projects in the construction projects.

Able to lead the team of workers and site supervisors.

· Site project management.

· Overall project planning, scheduling, monitoring and updating to meet project completion targets.

· Daily site activities planning, preparing work breakdown, daily site operations, site coordination, monitoring and report work progress.

· Work closely with sub-contractors on project progress and ensure timely work arrangements

· Liaise with consultant and carry out site inspection.

· Attend weekly or monthly meeting with sub-contractors on work progression and prepare monthly meeting progress report.

· Preparation of structural analysis, loading calculation and drawings.

· Establish good relationship with all relevant parties.

· Ensure site safety & compliance to authorities’ requirements.

Requirement

- Degree in Civil or relevant Engineering

- 3-5 years’ minimum experience in Infra-structure project more than 200million.

· Site project management.

· Overall project planning, scheduling, monitoring and updating to meet project completion targets.

· Daily site activities planning, preparing work breakdown, daily site operations, site coordination, monitoring and report work progress.

· Work closely with sub-contractors on project progress and ensure timely work arrangements

· Liaise with consultant and carry out site inspection.

· Attend weekly or monthly meeting with sub-contractors on work progression and prepare monthly meeting progress report.

· Preparation of structural analysis, loading calculation and drawings.

· Establish good relationship with all relevant parties.

· Ensure site safety & compliance to authorities’ requirements.

Requirement

- Degree in Civil or relevant Engineering

- 3-5 years’ minimum experience in Infra-structure project more than 200million.

• Degree in Computer Science Engineering or a relevant discipline.
• Developed software in at least one full Software Development Lifecycle.
• Experience in writing Requirements Specification, Use Cases, Design Documentation, and designing software using object-oriented software design and UML modelling
• Good knowledge and experience in C++ on Embedded platforms (e.g. QNX, Vxworks, Embedded Linux).
• At least 4 years’ experience in object-oriented software development.
• Strong analytical and problem-solving skills.
• Good written and verbal communication skills.
• Self-motivated, independent and a good team player.

Your responsibilities will include but not limited to;

• Collective responsibility with the rest of the global support team to ensure the Service Management ticket queues are effectively managed based on priority & commitment.
• Effective management of your personal ticket queue.
• Fundamental to advanced troubleshooting for day to day incidents or requests from Illumina End Users involving hardware, software or networking. Ensuring that all efforts are captured on to the ticketing system.
• Basic Mobility Support
• Project Support and Potential Leadership of Project Initiatives (Large Scale IT Objectives).
• Basic Asset Management processes adherence to support ongoing accuracy of Asset Inventory Database and Stock. Effective management of hardware and software distributed to employees.
• Knowledge Base Usage, Reference and Collective Improvement.
• Timely support of End User Issues or Requests.
• Assisting hiring manager on onboarding process and preparation of IT equipment of new employees (IT portion).
• Occasional Creation of various forms of documentation. (Processes, Policies, Training Material, Quick Reference Guides, Knowledge base articles).
• Understanding of various metrics reflecting the group’s performance.
• Management of Project assignments and relevant activities as necessary in order to remain on-schedule for critical objectives.
• Narrowing down issue and redirecting issues to SME as and when necessary.
• Report customer feedback and potential improvements.

The following core skills are highly desirable;

• At least 2 years’ experience in the IT industry and Customer Service Role
• At least 2+ years’ related experience with increasing responsibility in a Service and Support technical role for a midsize or larger organization (700+ user environment).
• Must possess excellent customer service skills and have the ability to interact professionally with a diverse group, executives, managers, subject matter experts and business users.
• Maintains a high degree of professionalism in actions, demeanor and dress.
• Requires a high level of expertise in both Windows and Apple operating systems, platform software and associated hardware. Understanding of networking principles and printing environments.
• Possess a strong technology background with the ability to execute a task or project to completion.
• Demonstrated ability to manage the full lifecycle of an End User computing environment from hire to refresh/retire.
• Organized and deadline driven with the ability to track multiple tasks simultaneously. Able to effectively set priorities and work well under deadlines with a strong attention to detail.
• Excellent teamwork skills and the ability to work unsupervised.
• Demonstrated performance and aptitude consistent with Illumina core values and culture.
• Handles confidential and sensitive matters with tact and diplomacy.
• Understanding of ITIL principles