Experience: 6 to 10 years

· Develop and maintain programs including systems, policies, and resources to support cross-issue commercial priorities.

· Identify, investigate, monitor, assess and clearly communicate emerging risks in commercial products.

· Develop and identify opportunities to improve processes, protocols and policies to mitigate risk, that are scalable and ensure compliance with applicable laws and regulations.

· Serve as primary point of contact to provide ad-hoc and regular risk investigations support on commercial products to different stakeholders in Product, Sales, Risk Control, Government Affairs, Policy, Legal and Communication teams to understand and mitigate risks.

· Work in collaboration with the rest of the team to build a strong understanding of risks and policies of Commercial Products on the platform.

· Maintain knowledge of global and regional industry trends in the advertising space and new risks to ensure organizational risks are mitigated.

Desired Skills and Experience

· Minimum 4 years of risk investigations and operational experience using Safety culture.

· Experience in and/or demonstrable knowledge of domains such as risk, payments, ecommerce, product risk, and/or online advertising.

· Experience conducting complex analyses and translating the results into recommendations.

· Excellent analytical reasoning, problem-solving, project management, and cross-functional skills.

Preferred Qualifications:

· Experience with SQL or Python.

· Previous experience working with international partners across multiple markets and time zones.

· Experience developing and executing risk governance strategy.

We regret to inform that only shortlisted candidates will be notified.

EVO Outsourcing Solutions Pte. Ltd

• RCB No. 202233837K

Responsibilities

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About the Team

PDPO(Privacy and Data Protection Office) is the organization to lead, supervise, and empower all TikTok's privacy work in an accountable and industry leading way. This team is the expert in the landscape of privacy risks and passionate about consulting across the company on implementing the proper safeguards and technical mitigations to ensure that our users’ privacy is honored across the TikTok's products and platforms.

We are seeking a Privacy Technical Program Manager to join our Remediation Operations Team, to be based in Singapore with a focus on standing up and operating a program to drive remediation of outstanding privacy and data protection risks. You will play a critical role in upholding the privacy rights of our users, ensuring the protection of their personal information, ensuring compliance with global privacy laws, and promoting the adoption of best practices. If you are passionate about privacy, data protection, and possess the expertise to assess and enhance our privacy practices, we invite you to join our team and contribute to our mission of maintaining the highest standard of data privacy and security.

Key Responsibilities:

1. Risk Remediation: Evaluate risks associated with data protection and privacy in a timely and effective manner. Coordinate stakeholders both within and outside of the team to drive project execution and deadline adherence on complex privacy projects. Maintain organized project plans/timelines and adapt those plans as deliverables change.

2. Stakeholder Communication: Act as a liaison between executives, technical teams, legal, and other internal stakeholders on privacy matters.

3. Team & Process Scaling: Support the development of PDPO's Strategic Transformations and Remediations capability, including all aspects of documentation, tooling and team configuration. Support the iteration of business processes, operations, and technical builds to align with risk obligations and best practices.

4. Documentation: Create and maintain comprehensive documentation for privacy practices, protocols, and data flows.

Qualifications

Minimum Qualifications

- 3+ years in compliance, auditing, consulting, technical program management or industry equivalent work experience.

- 1+ years of experience in privacy or security compliance with a proven track record of driving programs and initiatives.

- Familiarity with core privacy concepts such as data minimization, purpose limitation, data sovereignty, transparency, and data retention. Experience with privacy by design principles and engineering in a privacy or related program.

- Knowledge of global privacy regulations and standards, including GDPR, CCPA, etc.

Preferred Qualifications:

- Relevant certifications in privacy and data protection (e.g., CIPP/E, CIPM, CIPT, OSCP) are a plus.

- Strategic problem solver with excellent legal and business judgment including demonstrated experience assessing information for risk mitigation opportunities.

- Detail-oriented, self-driven with the ability to think critically and solve and drive complex privacy challenges.

- Strong communication and diplomacy skills while interacting with technical and non-technical stakeholders.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Our client provides technical and commercial management solutions.

• Responsible for the daily operation of the number of vessels assigned.
• Plan, manage, monitor and execute vessels repairs, dry dockings and conversions within given budgets.
• Check vessels performance trend and take necessary remedial actions to optimize vessel’s operations.
• Keep strict cost control of the Annual Operating Budget for each of the assigned vessels.

Requirements:

• Marine Engineer Class 1 (Chief Engineer Unlimited) Certificate.
• At least 5 years of tanker operations and sea going experience as a Chief Engineer in LPG/Oil Tankers.
• Good understanding of maritime safety regulations and compliance standards.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Our client provides technical and commercial management solutions.

• Responsible for the daily operation of the number of vessels assigned.
• Plan, manage, monitor and execute vessels repairs, dry dockings and conversions within given budgets.
• Check vessels performance trend and take necessary remedial actions to optimize vessel’s operations.
• Keep strict cost control of the Annual Operating Budget for each of the assigned vessels.

Requirements:

• Marine Engineer Class 1 (Chief Engineer Unlimited) Certificate.
• At least 5 years of tanker operations and sea going experience as a Chief Engineer in LPG/Oil Tankers.
• Good understanding of maritime safety regulations and compliance standards.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Experience: 15 to 20 years

Job Description & Requirements

· Manage the entire product line lifecycle, from strategic planning, Support product positioning and customer demand, and oversee product development

· Experience in Financial Risk, Market Risk, leading a high-performance team and large-scale high-impact projects on Market Risk, Counterparty Credit Risk, Risk Analytics for risk analysis, monitoring, and reporting.

· Maintained daily market risk for Global Fixed Incomes Credit, Equity Derivatives and Prime Services; enhanced daily market risk reports and regulatory reports by using Excel, VBA, Tableau and Python

· Hands on experince of Capital Markets products (e.g., Fixed Income, FX, Derivatives, Futures, Swaps), Market Risk methodologies and regulations (e.g., Value-at-Risk, Stress Testing, Back Testing, Basel II, FRTB)

· Proficient at Excel Macro, SQL, Python, MATLAB, STATA, Tableau, Bloomberg, Capital IQ, PowerPoint, Unix Bash

· Oversee the projects by collaborating with IT and Data team and enhanced operation process by conducting reconciliations and automating procedures using Python & Unix Bash script to deliver timely risk reporting.

· Taking care of financial models, pricing derivatives, automating reports, and building trusting relationships with stakeholders including Traders, Risk, IT, Compliance & Audit

· Contact external banks through SWIFT correspondence messages MT103, MT202

· Should have thorough knowledge in Swift fields and Formatting.

· Responsible for end-to-end implementation SWIFT (AMH)

· Proficiency in spoken and written Chinese is required to facilitate communication with stakeholders at our China HQ for work or project-related matters.

We regret to inform that only shortlisted candidates will be notified.

EVO Outsourcing Solutions Pte. Ltd

• RCB No. 202233837K

• Develop the conceptual framework of construction projects and manage scheduling and coordination across multiple trades and sub-contractors.
• Plan, lead, and monitor project progress, including manpower planning, construction progress tracking, master schedule preparation, and cost control.
• Ensure cost management within approved budgets by controlling materials, manpower, and machinery expenses for ongoing and new projects.
• Address delays or emergencies at construction sites by issuing timely instructions and maintaining effective project standards.
• Collaborate with stakeholders, including clients, consultants, and authorities, to resolve site issues, ensure compliance, and achieve smooth project completion.

Requirements:

• Degree in Engineering or equivalent.
• At least 5 years of experience in the Construction industry (Building/Factory/Structure/Finishing).
• Able to work weekends, night shift and PH when needed.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Develop the conceptual framework of construction projects and manage scheduling and coordination across multiple trades and sub-contractors.
• Plan, lead, and monitor project progress, including manpower planning, construction progress tracking, master schedule preparation, and cost control.
• Ensure cost management within approved budgets by controlling materials, manpower, and machinery expenses for ongoing and new projects.
• Address delays or emergencies at construction sites by issuing timely instructions and maintaining effective project standards.
• Collaborate with stakeholders, including clients, consultants, and authorities, to resolve site issues, ensure compliance, and achieve smooth project completion.

Requirements:

• Degree in Engineering or equivalent.
• At least 5 years of experience in the Construction industry (Building/Factory/Structure/Finishing).
• Able to work weekends, night shift and PH when needed.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Our client is a manufacturer that designs, builds and markets its semiconductor manufacturing equipment used in the production of integrated circuits. They are currently hiring for a Process Engineer and will like to invite suitable candidates to send your detailed resume to [email protected]

Process Engineer

Responsibilities:

• Define and Document Equipment process requirement and specification.
• Perform Process characterization to optimize critical process paths in order to meet equipment specification.
• Review, simplify and optimize Internal Buy Off specification for equipment together with Quality Assurance Department.
• Participate in continuous process improvement activities to enhance Equipment capability.
• Support Equipment manufacturing activities by helping to trouble-shoot and resolve process-related issues
• Support other internal departments to handle customers’ process related issues and recommend technical solutions
• Perform data analysis using statistical techniques and conduct process capability studies
• Transfer process knowledge to in house Engineers and Technicians to ensure optimal equipment performance.
• Equipment UPH projection calculation base on specific process parameter.

Requirements:

• Degree in Production / Mechanical / Material Science Engineering
• At least 3 years experience in an equipment manufacturing environment with a process engineering and background
• Strong interest in the development of new manufacturing processes
• Experience in process design and control in the area of laser marking process.
• Knowledge in Material Science will be added advantage.
• Knowledge in cycle time calculation.
• Trained in SPC, DOE and other statistical tools

Job posting for Singapore location

#hiring

#singaporejobs

#singaporeans

Company Overview

Our client is a n European company specialized in testing, inspection and certification founded in 1828. It operates in a variety of sectors, including building and infrastructure (27% of revenue), agri-food and commodities (23% of revenue), marine and offshore (7% of revenue), industry (22% of revenue), certification (7% of revenue) and consumer products (14% of revenue).

It is present in 140 countries through a network of over 1,500 offices and laboratories, and 84,000 employees. It generated €5.65 billion in revenue in 2022.

They are looking for a Proposal Engineer (Petrochemicals and Offshore fields)

Job highlight

Ø Working opportunity with a well-known & established European company

Ø Job status: Staff role| Permanent| 5-days’ work week

Ø Competitive Monthly Basic Salary and Annual Bonus

Ø Working location: 28 AYER RAJAH CRESCENT 139959

Responsibilities

· Responsible on project tender and proposal

· Assist and follow up on pre and post tender clarification

· Preparation of tender submission documents and compile of proposal

· Adhere to proposal submission by deadline

· Prepare the proposal for management approval

· Assist in paper work and follow up with affiliates if necessary

Requirements

· Bachelor Degree in Business Management or other related discipline

· At least 1 year experience in project proposal or sales coordinator

· Prior experience in petrochemicals and offshore field is preferred

· Keen eye for exploring business opportunities

· Driven, passionate about sales

· Strong sales acumen

· Good in establishing rapport with all levels of people

· Excellent communication skill in English and Chinese, Mandarin to communicate with the Chinese/ Mandarin speaking stakeholders and vendors easily.

· Negotiation skills, risk analysis skill, high level of business acumen

· Possess good attitude, Proactive

· Project Management skill will be advantageous

· Able to work in fast-paced environment and meet tight schedules independently.

Salary & Benefits

• Monthly basic salary will be based on experience and skills
• Annual Leaves
• Medical Leaves
• Medical Insurances, Employer CPF, etc. will be covered.

NB: No quotas for the foreigners please. Singaporeans /SPRs only due to quota issue.

Please send your updated CV in MSWORD at [email protected] , [email protected], mentioning your expected and latest drawn monthly basic salary, notice period and reason for looking for a new job opportunity.

Venture Cove Pte Ltd

(EA License 21C0547)

LinkedIn: http://www.linkedin.com/in/venture-cove-681891249/

Website: http://www.venture-cove.com/

We are looking for a skilled and experienced Data Engineer to join our team. The ideal candidate will be responsible for designing, building, and maintaining robust data pipelines to support the processing and analysis of clinical study and digital device sensor data. As a Data Engineer, you will work closely with data scientists and software engineers to ensure the efficient and reliable flow of data from source systems to analytical tools and platforms.

Responsibilities:

• Design, develop, and maintain scalable data pipelines to ingest, transform, and load clinical study data from various sources, including digital device sensors.
• Optimize data storage and retrieval processes in cloud-based platforms to ensure high performance and reliability.
• Collaborate with data scientists to integrate data processing pipelines with AI-powered algorithms and third-party analytical tools or platforms.
• Implement data quality checks and monitoring mechanisms to ensure the integrity and accuracy of the data.
• Troubleshoot and resolve issues related to data pipeline performance, reliability, and scalability.
• Work closely with software developers, system architects and other cross-functional teams to develop data-driven business solutions.
• Stay up-to-date with emerging technologies in AI & Cloud computing and best practices in data engineering to continuously improve data processing pipelines and infrastructure.

Requirements:

• Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
• Proven experience in designing and building data pipelines using ETL tools and frameworks such as Apache Spark, Apache Beam, or Apache Airflow.
• Proficiency in programming languages such as Python, Java, or Scala.
• Strong understanding of database systems, data warehousing concepts, SQL and NoSQL.
• Experience with AI and Cloud Computing: Hands-on experience with cloud platforms like AWS and familiarity with AI solutions in these environments.
• Excellent problem-solving and troubleshooting skills with a strong attention to detail and quality.
• Effective communication and collaboration skills with the ability to work in a team environment.

Preferred Qualifications:

• Experience with containerization and orchestration tools such as Docker and Kubernetes.
• Familiarity with big data technologies such as Hadoop, Hive, or Presto.
• Knowledge of distributed computing frameworks such as Apache Hadoop or Apache Spark.
• Familiarity with ElasticSearch or AWS OpenSearch is plus
• Prior experience working with healthcare or clinical data is a plus.

Responsibilities

• Provide 24x7 operational support for all production practices including weekends and holidays for Bank Security Apps

• Ensure system availability 24x7. Perform system Recovery in the event of system incapacity or outages.

• Provide technical expertise to facilitate investigation of complex technical issues in a timely and efficient manner.

• Possess strong understanding of technical and subject matter expertise that can be leveraged to identify and resolve issues in a timely fashion.

• Monitor System health check & work towards continuous improvement to prevent system issues by early problem detection. Automate the daily monitoring and manual operations to improve system resiliency and stability.

• Regular health-check and capacity assessment of Production environment from BAU growth perspective and incoming project volume.

• Manage end to end Incident Management including investigation, recovery of service, and post recovery follow up on corrective/ preventive actions.

• Manage customer queries and close reported incidents within agreed SLA with business. Work with different stakeholders including business, infrastructure and application support teams to resolve the issues.

• Work with infra support including Middleware, DBA and SAs on system maintenance & infra related issues troubleshooting.

• Work on application BAU related tasks & projects, e.g. DR exercise, audit queries, SOP documentations update, system upgrade for EOS/EOL components, etc

• Ensure strong governance on Change Management Process, Data protection and Priviledge ID access control.

• Work in shift on-site to provide 24x7 operational support including weekends and holidays as per assigned roster. Roster is 5-day work per week. Those on shift on weekends/ public holidays will be given off on weekday.

1. Shift Timing

a. Morning shift 6am to 3pm

b. General shift 9am to 6pm.

c. Afternoon shift 2pm to 11pm

d. Night shift 10pm to 7am.

• Salary: $7,000 - $10,000 + Bonus
• 5 Working Days, 9am-6pm
• Changi South (Between Tanah Merah / Simei / Expo MRT)

Responsibiliites:

General

• Support Head of Engineering in training and developing the engineers on technical matters, including handling and operating all broadcastequipment.
• Assist with engineering technical tasks to ensure smooth running of daily engineering operations.
• Establish an SOP for Site Survey and prepare Production and Technical Integration Layout Plan.
• To review and make relevant updates as required for process improvement.
• Implement design and make permanent layout for racks along with serial numbers and standard placing of panels.
• Support Head of Engineering to improve and test system designs.
• Support process of racks and kit standardization.
• Collaborate with Head of Engineering to establish a process for equipment testing and preparation.
• To review and make relevant updates on a yearly basis for process improvement.
• Ensure a process is in place for communication/escalation of technical problems on all projects.
• Research technical development standards for present and new technologies.
• Provide technical support of the company's service to clients Design the project template to cover the tasks needed for each project
• Keep the project task updated for each project on hand.

Before Project

• Review technical specifications of equipment and crew for quotation prepared by Sales Department.
• Participate in client/contractor meetings and site recce when required.
• Address clients’ technical queries prior to the project.
• Expand list of equipment from quotation to a detailed list (to include all equipment needed).
• Prepare Engineering book to include technical information regarding
• Router/Switcher I/O, Distribution assignments, cabin/room layouts etc.
• Create a timeline for project preparation and set the targets.
• Adjust based on any changes subjected to availability of engineers at the base, shipping schedules, deliverables or scope of the projects.
• Communicate with Equipment Planner, Warehouse and Engineering
• Department to monitor the project and ensure it is on the right track.
• 19.Check the equipment packing list and ensure that it matches the expanded list.
• Sign off and approve the Packing List to be used for a project.
• Prepare Production and Technical Integration Layout for each project with relevant technical information and ensure relevant parties receive it before project.

During Project

• Be part of the Support Team during project by monitoring the support email and respond to communications received.

After Project

• Conduct post-project evaluation on technical performance and issues encountered and suggest possible improvements for the next project.

Requirements:

• Degree qualified in Electrical / Communication / Broadcast Engineering or similar related field.
• 10+ years of relevant work experience.
• An expert in equipment and products used in broadcasting; for example, audio and vision mixers, radio communication products, cameras, and camera lens
• Experienced in technical training for knowledge transfer

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

• Working Days: 5 days/week – 44 hrs (3 shifts)
• Salary: $2,200 to $3,100
• Potong Pasir

Responsibilities

• Carry out the daily operational duties and supervise residents in their regular activities
• Assist residents with any difficulties related to day-to-day issues at Dayspring Residential Treatment Centre and ensure their welfare and safety
• Promote discipline among the residents and be a mentor/role model to them
• Assess, respond and handle crises or conflicts
• Carry out individual therapeutic interventions based on care plans by treatment team
• Participate in providing physical, emotional, spiritual, mental, educational, and social needs of residents

Requirement

• With experience in working with youth at-risk
• With basic processing and counselling skills
• With knowledge of common issues and disorders that appears in trauma and abuse
• Willing to work on 3-shift rotations and over weekend/Public Holidays

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

• Working location: Hillview
• Salary: $2,800 - $3,000 + Commission + Bonus

Responsibilities

• Understand the market and find new avenues to generate business to hit department targets
• Find new avenues of growth through long-term service contracts to augment ad-hoc business.
• Assist in preparing proposals and quotations for incoming enquiries
• Prepare information and assist the Manager with tender submissions
• Provide input and assist with new digital and traditional marketing campaigns
• Follow up on submitted proposals and work closely with the Manager to foster strong relationships with customers
• Create and track submitted proposals and report status to the Manager
• Develop an appropriate network of industry contacts and reach out with direct marketing tools
• Liaise with manufacturers of products to study problems, troubleshoot technical questions and relay information back to Manager
• Represent at trade exhibitions and events as required
• Accompany the Manager for client meetings as needed.

Requirements

• Proficiency in Microsoft Office
• Relevant work experience

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

About the company

CGS International Securities Pte. Ltd. (CGS International) is an award-winning and market leading integrated financial services provider, ranked among the top securities houses in Asia.

CGS International taps on our wealth of global and ASEAN insights to offer equities trading, leveraged products, wealth management, investment banking, equities research, Shariah-compliant financing, fixed income, currency and commodities, structured products and prime brokerage services in over 15 countries and regions.

Along with its parent organisation China Galaxy Securities, a leading securities house in China, CGS International is trusted by more than 15 million customers globally.

Roles & Responsibilities

The successful incumbent will play an integral role in driving the Company’s overall strategies and initiatives and to support the Digital Platform’s roadmap, specifically to enhance and deliver the functions, features, and digital initiatives.

Job Responsibilities

The incumbent will be responsible for:

1. Handling of day-to-day operational tasks with quality standards and consistency

• Monitor, track and collect customer issues and provide system support to achieve customer satisfaction and frictionless experience on our trading platforms.
• Provide timely investigation of issues raised relating to online trading platforms, including dispute investigation and escalation.
• Perform change management activities such as raising JIRA tickets and providing timely customer communications and prompt updates.
• Monitor and ensure timely resolution of all customer issues in collaboration with relevant stakeholders (i.e. Client Services, Trading Representatives, Internal users, IT, etc).
• Manage service downtime, facilitate publication and communications of notices on all digital channels to clients and internal users.

2. Managing customer issues & system support

• Identify channel related issues and collate customer feedback.
• Perform first level investigation and resolve customer issues.
• Track and monitor issues to ensure timely investigation and resolutions.
• Liaise with vendor/service provider on customer resolutions in a timely manner.
• Prepare communications plan for online marketing campaigns and user engagement for service recovery.

3. Business process improvements on customer facing digital channels and functionalities

• Drive and execute process improvements and enhancements on all digital fronts with gold standards on customer and employee journeys.
• Monitor the Customers feedback/ratings on the digital channels to identify areas for improvement, define short term action points and long term fixes to remove pain points.
• Support Digital Channel’s projects and formulate new ways to improve and enhance the digital customer journey.
• Collaborate with cross functional technology & counterparties (including Operations, Client Services, Marketing, IT, Finance, Legal, Compliance, Risk, and others) to develop holistic, end-to-end digital solutions that fulfil customer and business needs.

4. Managing and being proactive in driving customer improvements initiatives

• Define business and user journey requirements for enhancements on online trading platforms to address user journey gaps.
• Prepare user requirements, functional specifications, process documentation, mockup screens and test scenarios/cases according to business requirements and objectives.
• Liaise with internal teams to ensure UAT testing, post-deployment verification.
• Ensure project timelines are met and scope performed according to requirements.
• Review, re-engineer and streamline existing processes in efforts to achieve process efficiencies, cost-savings and improved user experience.
• Prepare user training materials and user guide for user training.
• Formulate test strategies, perform and coordinate user acceptance testing with key stakeholders and seek for sign off.
• Provide post-implementation verification and support to ensure all issues are escalated and resolved in a timely manner.

5. Tracking of stats/data related to digital channels for periodic review

• Perform channel tracking and drive analysis through data.
• Use data to perform customer analysis and track customer satisfactions usage and pain points.

Job Requirements

To thrive and be successful in this role, you must have / be:

• Diploma holder and above preferably with knowledge and keen interest in technology and trading.
• Minimum 2 years’ experience in the trading platform support or technology industry
• Good understanding of Equities products, trading, and related processes.
• Experienced in performing user testing and verifications.
• Must be willing to work during Euro trading hours from 3pm to 12 midnight.
• Excellent communication skills and stakeholders management.
• A positive and can-do attitude in the work is a must.
• Able to work under pressure and fast paced environment
• May need to work beyond office hours, occasionally on weekends when required.
• Able to multi-task and prioritize work in alignment with Digital Platforms’ business objectives
• Customer-centric and think out of the box.
• Excellent analytical skills and problem solver.
• Self-motivated with a strong sense of ownership and accountability.
• Strong acumen in business process, requirements elicitation and documentation.
• Deliver results on time and with market standard quality.

Meta’s Support Engineering team is looking for an engineer to play a key role in scaling Meta’s key Fintech product priorities. As a business support engineer working on Meta Fintech Products, you will get an opportunity to work on our family of apps including Instagram, WhatsApp, FB and build support flows for the systems where we process over 140 Billion annually.

We are looking for someone who has a passion for product support combined with outstanding customer services. You are an expert in building monitoring from scratch, identifying gaps and coming up with technical solutions, and are an expert in articulating insights back to product teams to make the product better. You have the expertise of managing technical integrations, fostering developer/business relationships, and who have a desire to improve the support experience of our customers.

As a business support engineer, you will work closely with product engineering teams and partners to build long term monitoring and alerting solutions that will help us detect and resolve issues proactively. You will also get the opportunity to work with external partners and processors and set up processes that will help us build a scalable support system for our fintech workflows. You will work closely with other regional offices and partnership teams and support a broad range of partners across the globe to integrate Meta Fintech products into their offering. This role will be based in Singapore.

Responsibilities

• Partner with Payment providers and advertisers to help them to deploy Meta products.
• Provide ongoing integration monitoring and technical support to payment partners/processors through a scaled ticketing system, while ensuring a high quality of service, troubleshooting partner’s technical issues in real-time, in cooperation with their engineering teams, and Facebook's internal technical teams, to resolve payment service issues
• Troubleshooting partners’ technical issues in real-time in cooperation with their engineering and operations teams, while also working with Meta’s internal technical teams to resolve those issues
• Manage technical relationship with Meta’s Payments partners, providing technical support and handling service outages
• Communicate partner needs to the Meta product team, to improve people’s experiences with our products
• Handle any production issues that comes out of Meta’s monthly reconciliation process
• Write production code that will improve our internal tooling and our products, building understanding across a variety of software and our platform at a deep engineering level
• Help scaling programs by creating and maintaining informative content and documentation that can be used by our partners to help them integrate with Meta’s infrastructure, presenting cross-­functional and global context
• Provide 24x7 on-call support coverage via on call rotation schedule (during working hours and including weekends)
• Proactively and independently analyze information to identify specific trends/opportunities, recommends appropriate and relevant tactical improvements, anticipating future business needs to improve the overall support experience and shares this knowledge across the team
• Lead and complete several concurrent complex projects while using your problem-solving skills to resolve large business problems.
• Regularly frame and consider issues within the larger scope and goal of the team and translates them into actionable insights that have key business impact
• Independently think through execution from end-to-end, and uses judgment to understand how actions may impact other stakeholders and communicates in advance
• Be recognized and known as an expert across the global team and regularly coaches others through projects and/or initiatives, from initial problem scoping, to methodology and project management
• Confidently and constructively challenge priorities and/or the direction of a certain project. Identifies areas where we can pause, remove roadblocks or stop pieces of work and/or re-prioritize resources
• Make informed decisions and recommendations based on the reprioritization of competing needs
• Consistently deliver constructive feedback to peers in a way that strengthens relationships and enables projects to advance more quickly while motivating and uniting the team to achieve common goals

Minimum Qualifications

• 5+ years of experience as a Support Engineer, Service Engineer, Site Reliability engineer or similar.
• BA/BS in Engineering, Computer Science, Information Technology, Telecommunications or equivalent degree/experience.
• Technical understanding of online payment processing flows. (Merchants, Acquirer Banks, Issuers bank)
• Experience in working/troubleshooting with networking protocols (HTTPS, API, REST, VPN’s)
• Experience in one or more of the following languages: PHP, Python, Ruby, Objective-C/C++, Swift, Java, or C#
• Experience with system administration and scripting under Unix/Linux systems
• Demonstrated problem-solving approach and analytical skills
• Experience in communicating with technical and business audiences and writing technical documentation

Preferred Qualifications

• Experience in the payment processing and/or banking industry
• Experience of local payment flows like Fed Now and subscription based payment is a plus

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

GIC is one of the world’s largest sovereign wealth funds. With over 2,000 employees across 11 locations around the world, we invest in more than 40 countries globally across asset classes and businesses. Working at GIC gives you exposure to an extraordinary network of the world’s industry leaders. As a leading global long-term investor, we Work at the Point of Impact for Singapore’s financial future, and the communities we invest in worldwide.

Chief Operating Officer (COO) Office
The COO Office supports our COO to streamline operations and align them with strategic goals. You will work with the COO, Heads of Departments, and stakeholders across GIC to achieve operational excellence.

Cyber Security, Information & Technology Risk Management
You will be a part of an independent risk management function to protect the firm’s information technology assets, including business data, from external threats and operational risks, and to facilitate the firm’s digitalisation journey in a secure manner.

What impact can you make in this role?
You will be empowered to be at the top of your game by providing strategic partnership, and innovative technology solutions that supports GIC’s vision of being a tech-driven, global, long-term investment firm.

What will you do in Security Platform Support?

• Provide technical support for cybersecurity platforms managed by CSR, encompassing a wide range of devices and systems related to host security, network security, data protection, identity and access management, cloud security, application security, and security operations.
• Continuously monitor the availability of cybersecurity platforms and promptly address any service outages to ensure minimal disruption.
• Monitor for vulnerabilities, assess the impact of patches, and deploy patches to maintain the security and integrity of cybersecurity platforms.
• Troubleshoot technical issues related to cybersecurity platforms, coordinate with vendors, and manage escalations as necessary to resolve complex problems.
• Manage cybersecurity platforms related incident and problem management tickets, analyze root causes, and propose enhancements to improve the overall security posture.
• Identify and recommend improvements for the support and maintenance of existing cybersecurity platforms, including standard operating procedure documentation creation/review, automation of manual repeatable tasks where technically feasible.
• Engage in evaluations, proof-of-value/proof-of-concept activities, design, build, and implementation of enterprise-class cybersecurity systems.
• Serve as a domain expert and trusted partner within CSR, collaborating closely with stakeholders in the Technology Group and Business Groups on matters related to cybersecurity platform support.

What qualifications or skills should you possess in this role?

• Bachelor’s Degree in in Information Technology, Computer Engineering, or a related field. At least 3 years of relevant experience, preferably in the financial services or asset management industries, with a minimum of 2 years in Cyber Security or Information Security.
• Hands-on experience in supporting and maintaining cybersecurity platforms, including troubleshooting techniques and the use of diagnostic tools.
• Strong knowledge of Windows and Linux operating systems, networking concepts and protocols, and principles of access rights and permissions.
• Must be meticulous, versatile, and inquisitive, with strong attention to detail.
• Possess an analytical mind and outstanding problem-solving skills.
• Be a good team player with excellent communication skills.
• Scripting and coding skills, with proficiency in Python or similar programming languages, will be advantageous.
• Professional qualification in information security, such as CISSP will be advantageous

Work at the Point of Impact
We need to be forward-looking to attract the right people to help us become the Leading Global Long-term Investor. Join our ambitious, agile, and diverse teams - be empowered to push boundaries and pursue innovative ideas, share your views, and be heard. Be anchored on our PRIME Values: Prudence, Respect, Integrity, Merit and Excellence, which guides us in how we make our day-to-day decisions. We strive to inspire. To make an impact.

Flexibility at GIC
At GIC, our offices are vibrant hubs for ideation, professional growth, and interpersonal connection. At the same time, we believe that flexibility allows us to do our best work and be our best selves. Thus, our teams come into the office four days per week to harness the benefits of in-person collaboration, but have the flexibility to choose which days they work from home and adjust this arrangement as situational needs arise.

GIC is an equal opportunity employer
As an employer, we passionately believe every individual brings with them unique diversity of thought and perspectives to meaningfully enrich perspectives of GIC teams to drive competitive performance. An inclusive environment yields exceptional contribution.

Learn More about out COO Office here:
https://gic.careers/departments/chief-operating-officer-office/

Our client, a leading investment bank, is seeking a skilled Technical Support Specialist to join their On-Site Operations team, responsible for providing hands-on support for workplace technology and hardware. This role involves managing the lifecycle of IT assets, troubleshooting hardware and software issues, and ensuring seamless multimedia support for internal teams.

Responsibilities:

• Deliver end-user support for desktop systems, mobile devices, market data tools, and telephony services.
• Install, relocate, and configure workplace hardware, including PCs, monitors, and other equipment.
• Provide premium technical assistance to executive users and resolve complex issues efficiently.
• Oversee the lifecycle of workplace technology assets, including procurement, inventory management, and disposal.
• Create and maintain documentation for operational procedures.
• Support office moves, equipment upgrades, and system maintenance activities.
• Diagnose and resolve hardware/software failures, escalating issues to engineering teams or vendors when necessary.
• Collaborate on workplace technology projects, including pilot testing and rollouts.

Requirements:

• In-depth knowledge of desktop hardware, Windows 10/11, telecom systems, and multimedia tools.
• Strong troubleshooting and problem-solving skills, particularly with system builds and software deployments.
• Excellent communication skills for interacting with end-users and technical teams.
• Ability to multitask and prioritize in a fast-paced environment.
• Team-oriented mindset, with a willingness to support colleagues and work collaboratively.
• Flexibility to work extended hours or weekends as needed.
• Experience coordinating with vendors to ensure smooth project execution.

With well over a decade of a solid and enviable track record behind us, headquartered in Hong Kong, Pinpoint Asia Infotech Pte Ltd (EA License: 16C8291) is the go-to IT Search Firm for several top Investment Banks and Financial Institutions.

If you are interested in the above position, please send your CV to Lu Zhang @ [email protected] (EA Registration number: Reg No: R22105986)

• Working Days: 5 days/week – 44 hrs (3 shifts)
• Salary: $2,200 to $3,100
• Potong Pasir

Responsibilities

• Carry out the daily operational duties and supervise residents in their regular activities
• Assist residents with any difficulties related to day-to-day issues at Dayspring Residential Treatment Centre and ensure their welfare and safety
• Promote discipline among the residents and be a mentor/role model to them
• Assess, respond and handle crises or conflicts
• Carry out individual therapeutic interventions based on care plans by treatment team
• Participate in providing physical, emotional, spiritual, mental, educational, and social needs of residents

Requirement

• With experience in working with youth at-risk
• With basic processing and counselling skills
• With knowledge of common issues and disorders that appears in trauma and abuse
• Willing to work on 3-shift rotations and over weekend/Public Holidays

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Job Description:

The Techno-Functional Support Specialist will be a member of the IT BAU team, specifically focused on Oracle Fusion Cloud applications. Their primary responsibility is to ensure the availability of these systems and provide support for applications such as cloud Procurement, General ledger, Accounts payable, iExpense, Accounts receivable, and Fixed assets.

As the expert analyst within the IT team, the Support Specialist will collaborate with various teams including tech infrastructure, application services, solutioning, project teams, and business users of the bank. They will actively follow up on reported issues from users and perform impact analysis for projects and enhancements that may affect the Oracle Fusion Cloud application.

Roles/Responsibilities

• This position is responsible for the successful application support of Oracle Fusion Cloud Application implementation, Roll-out and system support from the technical side.
• Support and manage all OIC integrations, VBCS, PCS & App Composer deployed across HCM and Finance modules.
• Support and manage all existing Custom solutions/processes built on PaaS.
• Have well versed in WSDL, REST & soap APIs across all Fusion modules.
• The Individual will have to work on BI Reports, OTBI reports, Dashboards and write data exactions queries using SQL.
• Knowledge in Application Tools like FBDI, ADFDI, HDL & HSDL
• The scope includes both technology and business transformation across the domains of Financial Management
• The position involves day-to-day collaboration with the core Team members and working closely with each of the functional Business Owners/functional support managers
• Review Oracle fusion quarterly technical updates, understand, map to the business needs, test/validate cross functional and deployment them upon business confirmation,
• Should work with Oracle support team for application bugs/enhancements
• Adhere and support existing ITIL service management processes, such as change management, incident management and problem management.
• Embrace and adhere to support service level agreements agreed with the end user community
• Provide subject matter expertise and leading-edge thinking on trends, methodologies, tools, and techniques that will be useful to Oracle Fusion Cloud program activities

Prerequisites:

• 4+ years of IT experience application support of Oracle Fusion Cloud Application
• Expertise on OIC integrations and VBCS deployed across Finance and Core HR modules, BI/OTBI Reports, Dashboards
• Webservices & thorough understanding of REST/SOAP/WSDL
• Experience with business requirements, technical analysis and design, coding, testing, and implementation of customization
• Proven ability to be self-directed and operate effectively in a fast-paced, high-energy environment.
• Good knowledge in Unix/Linux, Oracle PL/SQL, DevOps and able to understand and communicate in the technical discussion with vendors
• Good communication skills to lead and coordinate discussions with all stakeholders.
• Incident, problem, and service outage management experience

Our client is a leading provider of maritime energy solutions.

• Oversee the Microsoft 365 environment to ensure optimal performance, security, and reliability.
• Monitor system health, troubleshoot issues, and provide support to users both remotely and on-site when needed.
• Work with internal teams to improve user experience and assist with onboarding/offboarding of employees.
• Manage IT hardware, software inventory, vendor relationships, and handle subscription billing.

Requirements:

• GCE O Level and above
• At least 2 years of experience providing L1 support in a mid-to-large enterprise environment with more than 100 employees.
• Hands-on experience as a Global Admin or in user administration, Intune management, and security management.
• Strong ability to troubleshoot issues with endpoint devices (Windows, Android, iOS) and resolve network-related problems.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Working Days: 5 days/week – 44 hrs (3 shifts)
• Salary: $2,200 to $3,100
• Potong Pasir

Responsibilities

• Carry out the daily operational duties and supervise residents in their regular activities
• Assist residents with any difficulties related to day-to-day issues at Dayspring Residential Treatment Centre and ensure their welfare and safety
• Promote discipline among the residents and be a mentor/role model to them
• Assess, respond and handle crises or conflicts
• Carry out individual therapeutic interventions based on care plans by treatment team
• Participate in providing physical, emotional, spiritual, mental, educational, and social needs of residents

Requirement

• With experience in working with youth at-risk
• With basic processing and counselling skills
• With knowledge of common issues and disorders that appears in trauma and abuse
• Willing to work on 3-shift rotations and over weekend/Public Holidays

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Your new company

This is a multinational IT services firm.

Your new role

• Provide level 1 troubleshooting support and response, and be on standby up to 12h a day during the week of standby.
• Support and/or drive disaster recovery response drills.
• Log, escalate and follow through with issues, ensuring that issues are resolved.
• Review and improve our alarms and alarm response.

What you'll need to succeed

• Diploma/Bachelor's degree in computer science or other highly technical, scientific discipline.
• 1-5 years of Technical / Application Support experience on various technology platforms.
• Responsible and proactive approach to resolving problems, and being able to have a structured approach to problem solving.

What you'll get in return

• Market competitive remuneration
• An exciting opportunity to be part of a global organisation

What you need to do now

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call Shabnam at Hays on +65 60271964 or email [email protected] for a confidential discussion.

Referrals are welcome.

Registration ID No. R1873584 | EA License number: 07C3924 | Company Registration No. 200609504D

Office administration (20%)

Ø Manages the reception desk and handles post, courier and deliveries.

Ø Manages stationery and office supplies and ensures stock-management and cost-optimisation.

Ø Manages vendors and suppliers.

Ø Manages the office pantry.

Ø Attends to all filing.

Ø Implements all security directions for the premises.

Commercial support (80%)

Ø Provides assistance to the commercial teams.

Ø Manages the client database.

Ø Manages the relationship with overseas registered agents and provides updates of registers.

Ø Monitors all reports receivable from banks and asset managers for client trusts and companies.

Ø Contributes to monitoring of performance of client portfolios.

Ø Assists in the upstream work for preparation of client accounts.

Ø Assists the commercial teams in the preparation client reviews.

Ø Provides back-up for the commercial teams during periods of absence.

Job Description

• Structuring of Asia Sales / Country Sales pipeline report & management
• Country & Asia Sales task progress compile & Internal review & Report to RHQ on weekly basis
• For Major Sales progress, monitor CRM system update for Asia Sales & Country Sales PIC
• Generate Monthly report for Sales performance review / ASM account PnL review / Sales plan
• Initiate Monthly Sales meeting (con-call) including Asia RHQ / Asia Sales / Asia countries
• Generate Quarterly report for Sales strategy progress review
• Initiate Monthly Sales meeting (con-call) including Asia RHQ / Asia Sales / Asia countries
• Generate Bi-annual / Annual report & coordinate Sales meeting (Con-call / F2F)
• Generate materials & sharing of New MNC target / New opportunities / Best Practice to countries
• Monitoring of ASM / Sales issues, escalation to relevant parties, support issue settlement

Requirements

• Diploma in Business Administration, Logistics, Supply Chain, or a related field is strongly preferred.
• Proficiency in both English and Korean is required to effectively communicate with relevant stakeholders.
• 3 to 4 years of experience in the 3PL field, covering both Freight Forwarding and Contract Logistics businesses. Experience in a regional sales role is strongly preferred.
• Advanced proficiency in MS Office applications (Excel, PowerPoint, and Word).
• Ability to generate periodic sales reports (both summaries and detailed data) in English and Korean.
• Strong communication and coordination skills to liaise among Global HQ, Regional HQ, and Country levels.
• Ability to perform effectively under pressure in a dynamic environment.