Be a part of something BIG!

We're seeking enthusiastic individuals to help drive our innovative solutions forward by engaging customers in dynamic, real-world interactions. If you're passionate about delivering impactful experiences and connecting with clients personally, we invite you to join our team.

Make an difference by:

• Collaborating and working closely with different departments to understand key challenges while driving impactful initiatives
• Work independently with guidance and support from managers
• Mentor less experienced team members and help establish best sales practices with peers to drive success
• Spearhead and participate in knowledge sharing sessions, focusing on sales strategies and best practices

What else?

• Regular upskilling & development programs
• Performance bonuses
• Overseas retreats
• Fun team bonding activities
• Cross-Department exposure within organisation
• Invitations to events, conferences, and internal leadership summits to grow your professional network
• Career advancements

Your Career Growth Starts Here. Apply Now!

We are seeking a skilled Regional Network Technical Lead to oversee the network infrastructure across Asia. This is a 12 months extendable contract role. There is a possibility for this role to convert to a permanent headcount based on the performance.

You will play a pivotal role within our Global Team, focusing on designing, building, optimizing, and ensuring the security and reliability of our network systems. Collaboration with our group entities across the region is key to this role.

Responsibilities:

• Accountable for the design and evolution of APAC Shared Offices Network in alignment with Central strategy and policies.
• Architect and oversee the deployment of enterprise-level firewalls (Meraki MX, FortiGate, Palo Alto Networks), switches (Meraki, Cisco, Huawei), wireless access points (Meraki, Cisco, Huawei), and other network devices.
• Serve as the primary Network point of contact for Group entitities already part of Shared Offices or new entities joining.
• Proactively analyze network traffic and performance to identify and address bottlenecks or security risks.
• Develop and implement network security strategies in collaboration with security teams to safeguard critical assets.
• Manage Network Inventories and ensure readiness of critical equipment warranties and maintenance across the regional Network.
• Establish and maintain detailed network documentation, change management procedures, and disaster recovery plans.
• Oversee network troubleshooting efforts, mentor operations members and group entitities peers, and lead root cause analysis of complex issues.

Support Network Central:

• Act as the Regional Network expert supporting operations in the Singapore Telco Node and potentially other Asia and worldwide Telco Nodes.
• Manage on-site operations at the Singapore Telco Node on behalf of the Network Central team.
• Lead network-related projects for the Singapore Telco Node, including configuration preparation and collaboration with vendors and central teams for successful implementation.
• Ensure regional Group entitities adhere to Network Central standards and escalate any deviations.

Preferred Qualifications:

• 10+ years of extensive network administration experience, including leadership or mentorship roles.
• Expert-level knowledge of network protocols (TCP/IP, BGP, OSPF, etc.), network security concepts, and firewall technologies (Cisco/Huawei Routers, Switches, Meraki MX/MS, FortiGate, Palo Alto Networks).
• Exceptional troubleshooting and analytical skills, capable of quickly resolving complex network outages.
• Strong communication and collaboration abilities, effective in both technical and non-technical settings.
• Experience in multinational environments with complex organizations, collaborating across diverse teams.
• Customer-oriented mindset with a focus on problem-solving and continuous service improvement.
• Ability to manage multiple projects, prioritize tasks, and deliver results in a fast-paced environment.

Argyll Scott Consulting Pte Ltd

Job Responsibilities

• Inbound call handling for Accounts servicing, campaigns, products enquiries and helpdesk enquiries;

• Fulfillment follow through on case handling and with customers;

• Ensure group compliance & control standards are observed and met in the execution of customers’ enquiries, transaction requests and maintaining confidentiality of Bank and customers’ information

Job Requirements

• Minimum of ITE, 'O' levels

• Experience in Call Centre, Banking or Customer Service (calls and correspondents) environment will be an advantage.

• Possess a positive mindset with a “CAN-DO” attitude a and passion to deliver quality customer service.

• Possess a pleasant voice, excellent comprehension, communication, interpersonal skills and work etiquette.

• Possess good command of written and spoken English.

• Good analytical skills; passion for working and is good in working with numbers.

• Resourceful, proactive, results-driven, attentive to details and a good team player who likes to work in a fast-paced changing environment.

• Passion for working, responsible and with good working attitude.

• Proficient in PC skills including MS Office applications.

• Ability to work on rotational shifts (Morning & afternoon)

Job Description

• Structuring of Asia Sales / Country Sales pipeline report & management
• Country & Asia Sales task progress compile & Internal review & Report to RHQ on weekly basis
• For Major Sales progress, monitor CRM system update for Asia Sales & Country Sales PIC
• Generate Monthly report for Sales performance review / ASM account PnL review / Sales plan
• Initiate Monthly Sales meeting (con-call) including Asia RHQ / Asia Sales / Asia countries
• Generate Quarterly report for Sales strategy progress review
• Initiate Monthly Sales meeting (con-call) including Asia RHQ / Asia Sales / Asia countries
• Generate Bi-annual / Annual report & coordinate Sales meeting (Con-call / F2F)
• Generate materials & sharing of New MNC target / New opportunities / Best Practice to countries
• Monitoring of ASM / Sales issues, escalation to relevant parties, support issue settlement

Requirements

• Diploma in Business Administration, Logistics, Supply Chain, or a related field is strongly preferred.
• Proficiency in both English and Korean is required to effectively communicate with relevant stakeholders.
• 3 to 4 years of experience in the 3PL field, covering both Freight Forwarding and Contract Logistics businesses. Experience in a regional sales role is strongly preferred.
• Advanced proficiency in MS Office applications (Excel, PowerPoint, and Word).
• Ability to generate periodic sales reports (both summaries and detailed data) in English and Korean.
• Strong communication and coordination skills to liaise among Global HQ, Regional HQ, and Country levels.
• Ability to perform effectively under pressure in a dynamic environment.

The role

This is primarily an IT Support Officer role with additional responsibilities for office matters. The role will be mainly responsible for providing Level 1 IT support, ensuring smooth technical operations, and promptly addressing user issues. Additionally, this role includes overseeing office-related matters and supporting business operations as needed.

Time split for duties:

• Help Desk Duties 8.00 AM - 2:30 PM
• Office Duties 2:30 PM – 5.00 PM

Key responsibilities

Level 1 IT Support (Primary Role) daily 8:00am to 2:30pm:

• IT Support/help desk dutiesIncident administration
  User account deployment
  User security access changes
  End user assistance
  
• Deployment and administrationEnd user equipment
  IT consumables
  Print/scanning
  Voice mobile/fixed line
  
• Investigation, reporting and fault service callsPC / Peripheral hardware / software
  Server / Network Service
  
• 3rd party vendor support liaison
• Some out of office hours support, on call duties and limited travel may be required

Office Manager (Secondary Role) daily 2:30pm to 5:00pm:

• Oversee office maintenance and supplies
• Coordinate logistics, including local couriers and hotel accommodations
• Helping office events and gatherings
• Assist with data entry, document stamping, and sending out general emails.
• Provide administrative support, including meeting coordination and report preparation.

You will be responsible to ensure day to day financial transactions, including verifying, classifying, computing, posting and checking all accounting related entries submitted by stakeholders are accurate in the system.

This role will act as the intermediaries between other internal departments within the organization and also liaise with external parties with regards to accounting related matters.

ACCOUNTS RECEIVABLE

1.    AR Retail Sales, Collection & Reconciliation

2.    AR Non-Retail / Non-Trade, Collection & Reconciliation

3.    Bank Statement Reconciliation & Reporting

4.    Back-End Collection Creation & Refund Processing

FINANCE SUPPORT & REPORTING

1.    Bank Related Support & Liaison

2.    General Insurance Coverage

3.    Payment Terminals Arrangement & Follow-up

4.    Liaise with Company Secretary

5.    Liaise with Singapore Department of Statistics

6.    Ad Hoc Tasks/Projects assigned

1. Polytechnic Diploma or Degree in Accounting / ACCA

2. 1-3 years’ experience in related AR / AP / GL Accounting functions

3. Fresh Diploma or Degree Graduates may apply

4. Meticulous and analytical

5. Business acumen & Finance savvy

6. Detail oriented and able to work in a fast-paced environment

7. Intermediate or advance level competency in MS Excel

• We offer attractive salary packages that commensurate with relevant work experience
• Annual Leave from 14 days to 18 days
• Medical Outpatient insurance coverage
• Group Hospitalization and Surgery insurance coverage
• Group Dental insurance coverage
• Performance bonuses subject to company's and individual's performances

• Position: Technical Manager
• Salary: $7,000 - $10,,000 + 14-15 Days AL + Bonus
• 5 Working Days, 9am-6pm
• Changi South (Between Tanah Merah / Simei / Expo MRT)

General

1. Support Head of Engineering in training and developing the engineers on technical matters, including handling and operating all broadcast equipment.

2. Assist with engineering technical tasks to ensure smooth running of daily engineering operations.

3. Establish an SOP for Site Survey and prepare Production and Technical Integration Layout Plan. To review and make relevant updates as required for process improvement.

4. Implement design and make permanent layout for racks along with serial numbers and standard placing of panels.

5. Support Head of Engineering to improve and test system designs.

6. Support process of racks and kit standardization.

7. Collaborate with Head of Engineering to establish a process for equipment testing and preparation. To review and make relevant updates on a yearly basis for process improvement.

8. Ensure a process is in place for communication/escalation of technical problems on all projects.

9. Research technical development standards for present and new technologies. Provide technical support of the company's service to clients

10.Design the project template to cover the tasks needed for each project

11.Keep the project task updated for each project on hand.\

Before Project

12.Review technical specifications of equipment and crew for quotation prepared by Sales Department.

13.Participate in client/contractor meetings and site recce when required.

14.Address clients’ technical queries prior to the project.

15.Expand list of equipment from quotation to a detailed list (to include all equipment needed).

16.Prepare Engineering book to include technical information regarding Router / Switcher I/O, Distribution assignments, cabin/room layouts etc. 17.Create a timeline for project preparation and set the targets. Adjust based on any changes subjected to availability of engineers at the base, shipping schedules, deliverables or scope of the projects.

18.Communicate with Equipment Planner, Warehouse and Engineering Department to monitor the project and ensure it is on the right track.

19.Check the equipment packing list and ensure that it matches the expanded list.

20.Sign off and approve the Packing List to be used for a project.

21.Prepare Production and Technical Integration Layout for each project with relevant technical information and ensure relevant parties receive it before project.

During Project

22. Be part of the Support Team during project by monitoring the support email and respond to communications received.

After Project

23. Conduct post-project evaluation on technical performance and issues encountered and suggest possible improvements for the next project.

Requirements

1. Degree qualified in Electrical / Communication / Broadcast Engineering or similar related field.

2. 10+ years of relevant work experience.

3. An expert in equipment and products used in broadcasting; for example, audio and vision mixers, radio communication products, cameras, and camera lens

4. Experienced in technical training for knowledge transfer

#SCR-carson-cheong

⭕ Cheong Kar Chun ⭕ Team Manager ⭕ R1980386

⭕ The Supreme HR Advisory ⭕ 14C7279

• Position: Technical Manager
• Salary: $7,000 - $10,,000 + 14-15 Days AL + Bonus
• 5 Working Days, 9am-6pm
• Changi South (Between Tanah Merah / Simei / Expo MRT)

General

1. Support Head of Engineering in training and developing the engineers on technical matters, including handling and operating all broadcast equipment.

2. Assist with engineering technical tasks to ensure smooth running of daily engineering operations.

3. Establish an SOP for Site Survey and prepare Production and Technical Integration Layout Plan. To review and make relevant updates as required for process improvement.

4. Implement design and make permanent layout for racks along with serial numbers and standard placing of panels.

5. Support Head of Engineering to improve and test system designs.

6. Support process of racks and kit standardization.

7. Collaborate with Head of Engineering to establish a process for equipment testing and preparation. To review and make relevant updates on a yearly basis for process improvement.

8. Ensure a process is in place for communication/escalation of technical problems on all projects.

9. Research technical development standards for present and new technologies. Provide technical support of the company's service to clients

10.Design the project template to cover the tasks needed for each project

11.Keep the project task updated for each project on hand.\

Before Project

12.Review technical specifications of equipment and crew for quotation prepared by Sales Department.

13.Participate in client/contractor meetings and site recce when required.

14.Address clients’ technical queries prior to the project.

15.Expand list of equipment from quotation to a detailed list (to include all equipment needed).

16.Prepare Engineering book to include technical information regarding Router / Switcher I/O, Distribution assignments, cabin/room layouts etc. 17.Create a timeline for project preparation and set the targets. Adjust based on any changes subjected to availability of engineers at the base, shipping schedules, deliverables or scope of the projects.

18.Communicate with Equipment Planner, Warehouse and Engineering Department to monitor the project and ensure it is on the right track.

19.Check the equipment packing list and ensure that it matches the expanded list.

20.Sign off and approve the Packing List to be used for a project.

21.Prepare Production and Technical Integration Layout for each project with relevant technical information and ensure relevant parties receive it before project.

During Project

22. Be part of the Support Team during project by monitoring the support email and respond to communications received.

After Project

23. Conduct post-project evaluation on technical performance and issues encountered and suggest possible improvements for the next project.

Requirements

1. Degree qualified in Electrical / Communication / Broadcast Engineering or similar related field.

2. 10+ years of relevant work experience.

3. An expert in equipment and products used in broadcasting; for example, audio and vision mixers, radio communication products, cameras, and camera lens

4. Experienced in technical training for knowledge transfer

#SCR-carson-cheong

⭕ Cheong Kar Chun ⭕ Team Manager ⭕ R1980386

⭕ The Supreme HR Advisory ⭕ 14C7279

Job Description:

• Contribute to projects for Antaes Asia clients
• Coordinating activities and processes required for effective day-to-day organization of IT Infrastructure assets and contracts management.
• Resource management, e.g., onboarding/offboarding/contract extension and headcount tracking and reporting including PPM Management and reporting.
• Contribute to the promotion of Antaes services on top of assistance provided to clients

Asset Management

• Develop and maintain frameworks, RACI, and end to end process/engagement model for on-boarding IT Assets in region (reconciling with financial books).
• Assist with the governance of asset inventory including stock take and checks.
• Periodic internal quality assurance assessment across IT Asset portfolio, highlighting any potential gaps, defining remediation plan and ensuring continued adherence to Group IT Asset Management standards.

Contract Management

• Ensure all contracts are registered in SourcingHub and aligned to Marley Asset Inventory.
• Ensure adherence of contracts and sourcing requirements of existing vendor services.
• Escalate appropriately to ensure Department Accountable Ex-Co are informed and necessary remediation implemented.
• Assist with designing process to streamline / and maintain an accurate BAU contracts management schedule.

Business Management / PMO

• Publish report of CTB/RTB consumption from Pyramid and follow-ups
• Maintain resource management plan.
• Assist with producing TCO reporting (on Apptio).
• Work with Procurement and Expense team on follow ups and maintain governance.

Job Requirements:

• Bachelor’s degree in Computer Science, Computer Engineering or equivalent
• Passionate and curious about technology and problem solving attitude
• Fluency in English and confident communicator
• Well-organized, self-motivated, enthusiastic, growth mindset
• Strong focus in establishing long-tern relationships with our clients / internal partners
• Good team spirit, able to work as a team and lead different teams together in order to achieve maximum business value
• Innovative and always performs market watch to bring new concepts or ideas

Job Description:

• Strong skills in Java, SpringBoot, Microservice, DevOps tools, SDLC framework.
• Security tools development experience especially in ForgeRock or PingIdentity is added advantage.
• Experience in AWS, PCF, OCP
• Responsible for application design, enhancements and overall end-to-end functionality. Responsible for overall quality, stability and performance of the system.
• Transform requirements into architecture and blueprint for the solution being created. Conversion that is based on several factors: previous, successful design patterns, reference architectures and enterprise architecture guidance.
• Provide technology perspective to business to help guide roadmap and prioritization by keeping abreast with industry trends. Where required, help business size the complexity of problem, simplify and define MVP.
• Ensure that the solution architecture aligns with the roadmaps established by the enterprise architecture, and that it adheres to the enterprise architecture principles.
• Be a consumer and contributor to architecture collateral. The patterns and guidance developed should be reusable in a broader enterprise architecture context.
• Document and manage how multiple applications are poised to work together.Involves defining the interaction between application packages,databases, and middleware systems in terms of functional coverage.
• Collaborate with other development lead, developers, business analysts and test leads to develop and perform relevant testing
• Adhere to high-quality development principles while delivering solutions on-time
• Analyze user requirements, design/development of software packages and release deployments
• Prepare and document release notes, enhancements checklists, project documentations etc
• Analyse and resolve technical and application problems
• Required Experience
• 5-6 years’ experience as a Technical Lead / Developer
• Having hands-on experience in deployment and implementation.
• Good to have prior Banking / Financial institution environment experiences
• Good communication skills both written and oral
• Able to drive/recommend solutions to extended technology teams.
• Self-starter with good crisis management skills.
• Able to lead and facilitate meetings, to lead the technical team in drivinginvestigation of incidents and corrective actions follow-ups
• Capable to handle multiple concurrent initiatives.
• Proactive and able to work under pressure.

Job Description:

• Strong skills in Java, SpringBoot, Microservice, DevOps tools, SDLC framework.
• Security tools development experience especially in ForgeRock or PingIdentity is added advantage.
• Experience in AWS, PCF, OCP
• Responsible for application design, enhancements and overall end-to-end functionality. Responsible for overall quality, stability and performance of the system.
• Transform requirements into architecture and blueprint for the solution being created. Conversion that is based on several factors: previous, successful design patterns, reference architectures and enterprise architecture guidance.
• Provide technology perspective to business to help guide roadmap and prioritization by keeping abreast with industry trends. Where required, help business size the complexity of problem, simplify and define MVP.
• Ensure that the solution architecture aligns with the roadmaps established by the enterprise architecture, and that it adheres to the enterprise architecture principles.
• Be a consumer and contributor to architecture collateral. The patterns and guidance developed should be reusable in a broader enterprise architecture context.
• Document and manage how multiple applications are poised to work together. Involves defining the interaction between application packages, databases, and middleware systems in terms of functional coverage.
• Collaborate with other development lead, developers, business analysts and test leads to develop and perform relevant testing
• Adhere to high-quality development principles while delivering solutions on-time
• Analyze user requirements, design/development of software packages and release deployments
• Prepare and document release notes, enhancements checklists, project documentations etc
• Analyse and resolve technical and application problems
• Required Experience
• 5-6 years’ experience as a Technical Lead / Developer
• Having hands-on experience in deployment and implementation.
• Good to have prior Banking / Financial institution environment experiences
• Good communication skills both written and oral
• Able to drive/recommend solutions to extended technology teams.
• Self-starter with good crisis management skills.
• Able to lead and facilitate meetings, to lead the technical team in driving investigation of incidents and corrective actions follow-ups
• Capable to handle multiple concurrent initiatives.
• Proactive and able to work under pressure.

Job Summary:

To provide a positive customer experience by addressing members’ enquiries, executing requests and resolving their feedback in a timely manner.

Responsibilities:

• Attend to email enquiries on Zohodesk, requests and feedback within SLA
• Responsible for membership administration such as processing suspension and reactivation of accounts, and termination of accounts
• Review and execute members’ requests such as transfer of membership, issuance of membership passes, processing of refunds and other account-related matters

· Work closely with various departments, namely Sales, Operations and Finance teams to resolve members’ enquiries or requests pertaining to account matters

· Other administrative duties assigned on ad-hoc basis

Requirements:

· Minimum Diploma in any discipline with strong customer service background

· Fresh graduates are welcomed to apply

· Good oral and written communication skills in English

· Able to multi-task, is detailed-oriented and resourceful

· Excellent organizational and time management skills

1. IT Technical Responsibilities

1. Maintenance, administration and monitoring of Servers
2. Perform Server administration and management of windows servers, VMWare, AD Domain services, AD Certificate services, DHCP, DNS, MS Exchange and Email filtering
3. User account creation and deletion for Windows, Emails, BT, VPN, Messenger and door access
4. Maintenance/ Administration of Network Infrastructure
5. Maintain and update firewall settings
6. Monitor and maintain computer systems and networks, routers, switches, voice circuits, leased lines, telephone lines, etc for the smooth operations of the Company
7. Assist IT Manager in implementing information and cyber security and control structures
8. Handle system backup, storage management and system recovery.
9. Conduct servers backup (daily/weekly/monthly backup)
10. Handle renewal of maintenance services for IT equipment/ software licenses
11. Perform tests and evaluations on new software and hardware
12. Liaise with vendors for IT equipment purchase and technical support
13. Liaise with vendors for new voice circuits, leased lines, data subscriptions, etc
14. Check invoices from vendors & perform cost allocation (Voice circuits & data subscription) for Finance
15. Provide desktop support duties
16. Workstation and trading phone setup for new users
17. Install and configure computer hardware, software, systems networks, printers and scanners, etc.
18. Provide technical support for User Desktops, BT Trading system, voice circuits, etc across the company (in person or over phone)
19. Support of desktop applications like Bloomberg and Refinitiv related applications
20. Troubleshoot hardware and software issues
21. Rollout Windows updates and patches
22. Regular checks for PC and Server OS patches and updates

2. Others

1. Assist in office renovation
2. Shifting of User positions or desk positions
3. Perform duties of an SMO – Safe Management Officer (acting as a back-up for the main SMO)
4. Any adhoc assignments by Management

Requirements:

- Minimum Diploma in Information Technology related field

- Minimum 1 year of experience

- Experience in firewalls, routers and switches configurations

- Experience in MS Active Directory Account, MS Exchange, VMWare and Linux administration

- Meticulous, resourceful, independent, good interpersonal skills and sense of responsibility

- Possess MCSA, MCP, CCNA knowledge and working experience in financial sector will be added advantage

- Good interpersonal skills

- Willingness to work on weekends and public holidays occasionally

• Have a solid technical skill with diversity of thought and creative solutions that are in the best interests of our customers globally.
• Develop, test, and debug automated tasks (Apps, Systems, Infrastructure)
• Troubleshoot priority incidents, facilitate blameless post-mortems.
• Work with development teams throughout the software life cycle ensuring sustainable software releases.
• Perform analytics on previous incidents and usage patterns to better predict issues and take proactive actions.
• Build and drive adoption for greater self-healing and resiliency patterns.
• Lead and participate in performance tests; identify bottlenecks, opportunities for optimization, and capacity demands.
• Adhere to firm-wide architecture standards, risk management and security policies.
• Team player and ability to work in Global Team setup, product owners and business team to develop, build & support application.
• Communicate and collaborate on development items with global team, as well as raise/work to resolve issues impacting development.
• Postproduction application support
• Participate in quality assurance, peer reviews and code reviews Qualifications.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.
• Good understanding of networking protocols and cybersecurity best practices in public cloud environment
• Advanced working SQL knowledge and experience working with RDBMS, Hadoop, and NoSQL DB.
• Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.
• A successful history of manipulating, processing, and extracting value from large datasets.
• Working knowledge of message queuing, stream processing, and highly scalable ‘big data’ data stores.
• Experience supporting and working with cross-functional teams in a dynamic environment.
• Strong understanding of DevOps practices, tools, and techniques.
• Degree in Computer Science/ IT or other related fields
• Experienced deploying application in a containerized environment using Docker/Kubernetes/PCF/Openshift/AWS etc.
• In-Depth OS experience (RHEL, Ubuntu, Windows Server) with strong debugging, troubleshooting, and problem-solving skills.
• Experience in site reliability engineering in one of the following languages: Python, Java, PowerShell, shell scripting.
• Hand-on experience with cloud-based technologies and tools especially in deployment, monitoring and operations, such as Prometheus, Splunk, Elasticsearch, Grafana
• Strong working knowledge of modern development technologies and tools such Agile, CI/CD, Git, Terraform and Jenkins.

• Have a solid technical skill with diversity of thought and creative solutions that are in the best interests of our customers globally.
• Develop, test, and debug automated tasks (Apps, Systems, Infrastructure)
• Troubleshoot priority incidents, facilitate blameless post-mortems.
• Work with development teams throughout the software life cycle ensuring sustainable software releases.
• Perform analytics on previous incidents and usage patterns to better predict issues and take proactive actions.
• Build and drive adoption for greater self-healing and resiliency patterns.
• Lead and participate in performance tests; identify bottlenecks, opportunities for optimization, and capacity demands.
• Adhere to firm-wide architecture standards, risk management and security policies.
• Team player and ability to work in Global Team setup, product owners and business team to develop, build & support application.
• Communicate and collaborate on development items with global team, as well as raise/work to resolve issues impacting development.
• Postproduction application support
• Participate in quality assurance, peer reviews and code reviews Qualifications.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.
• Good understanding of networking protocols and cybersecurity best practices in public cloud environment
• Advanced working SQL knowledge and experience working with RDBMS, Hadoop, and NoSQL DB.
• Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.
• A successful history of manipulating, processing, and extracting value from large datasets.
• Working knowledge of message queuing, stream processing, and highly scalable ‘big data’ data stores.
• Experience supporting and working with cross-functional teams in a dynamic environment.
• Strong understanding of DevOps practices, tools, and techniques.
• Degree in Computer Science/ IT or other related fields
• Experienced deploying application in a containerized environment using Docker/Kubernetes/PCF/Openshift/AWS etc.
• In-Depth OS experience (RHEL, Ubuntu, Windows Server) with strong debugging, troubleshooting, and problem-solving skills.
• Experience in site reliability engineering in one of the following languages: Python, Java, PowerShell, shell scripting.
• Hand-on experience with cloud-based technologies and tools especially in deployment, monitoring and operations, such as Prometheus, Splunk, Elasticsearch, Grafana
• Strong working knowledge of modern development technologies and tools such Agile, CI/CD, Git, Terraform and Jenkins.

Are you a tech-savvy professional with a passion for delivering exceptional customer service? We are looking for a Helpdesk Support Specialist to join our team and provide top-notch IT support to our clients.

Key Responsibilities:

• Provide first-level IT support and troubleshooting for desktop systems, browsers, and applications.
• Handle helpdesk tickets efficiently, ensuring timely resolution of issues.
• Perform simple reporting and analyze helpdesk data to improve service delivery.
• Support and maintain MS Office Suite applications and related software.
• Uphold a positive and professional attitude while ensuring excellent customer etiquette in every interaction.

Qualifications and Skills:

• Diploma in Computer Science, Information Technology, or a related field.
• At least 2 years of IT support experience in a helpdesk environment.
• Strong technical proficiency in desktop systems, browsers, and the MS Office Suite.
• Experience in data analytics and generating helpdesk reports is a plus.
• A positive work attitude, adaptability, and excellent customer service skills are essential.

EA License: R1873481

Company EA License: 11C4879

Job Overview

To process Customer’s Purchase Orders via internal systems and manage Customer queries.

Roles & Responsibilities

· Processing Customer Purchase Orders via In-House ERP systems.

· Customer interface for production requirement and progress reporting.

· Handle administrative functions relating to customer’s repair orders.

· Update Contract Summary Database (Creation, Ad-hoc for Customers and Aircraft Type)

· Providing timely response to customer Commercial queries via phone/email.

· To provide monthly open order reports and delivery reports to customers.

· To advise customer on rotable or replacement parts to complete build on time.

· To provide support to Customer Support Managers/Directors.

· Coordinating Working Party or Tool Loan request with the Technical Team based on Customers’ requirements.

· To provide contract/agreements to customers for Landing Gear Loan on AOG basis.

· Invoicing Customers for working party/ tool loans/ Landing Gear loans.

· Backup to other Commercial Customer Service Executive.

· Facilitate and coordinate site visits/table inspections for workshop.

· Feedback and follow up on Customer Warranties.

· Contribute to Process improvements.

Job Requirements

· Diploma in Business Administration/Logistics/Supply Chain Management or any other related disciplines.

Responsibilities

• Provide 24x7 operational support for all production practices including weekends and holidays for Bank Security Apps

• Ensure system availability 24x7. Perform system Recovery in the event of system incapacity or outages.

• Provide technical expertise to facilitate investigation of complex technical issues in a timely and efficient manner.

• Possess strong understanding of technical and subject matter expertise that can be leveraged to identify and resolve issues in a timely fashion.

• Monitor System health check & work towards continuous improvement to prevent system issues by early problem detection. Automate the daily monitoring and manual operations to improve system resiliency and stability.

• Regular health-check and capacity assessment of Production environment from BAU growth perspective and incoming project volume.

• Manage end to end Incident Management including investigation, recovery of service, and post recovery follow up on corrective/ preventive actions.

• Manage customer queries and close reported incidents within agreed SLA with business. Work with different stakeholders including business, infrastructure and application support teams to resolve the issues.

• Work with infra support including Middleware, DBA and SAs on system maintenance & infra related issues troubleshooting.

• Work on application BAU related tasks & projects, e.g. DR exercise, audit queries, SOP documentations update, system upgrade for EOS/EOL components, etc

• Ensure strong governance on Change Management Process, Data protection and Priviledge ID access control.

• Work in shift on-site to provide 24x7 operational support including weekends and holidays as per assigned roster. Roster is 5-day work per week. Those on shift on weekends/ public holidays will be given off on weekday.

1. Shift Timing

a. Morning shift 6am to 3pm

b. General shift 9am to 6pm.

c. Afternoon shift 2pm to 11pm

d. Night shift 10pm to 7am.

• Willing to work in shifts to provide rotational 24/7 shift application support duties as mentioned below.
• Has experience or knowledge on Incident and Problem management.
• Health check and monitoring production system and job scheduling to ensure SLA is meet.
• Troubleshoot and solve production issues related to performance and reliability throughout the software stack.
• Proactively identify bottlenecks in the system and work to resolve these issues before they become a problem.
• Continuous improvement of the system, e.g. job automation, performance tuning.
• Should be able to identify and fix the bugs.
• At least 3-5 years of hands-on experience on troubleshooting the applications run on full stack preferably in Java, Spring-boot, Microservices.
• At least 3-5 years of working experience, preferably in Banking or Anti money laundering.
• At least 3-5 years of working experience in production support in banking applications running on Windows and Unix environments.
• Perform code packaging end to end until release to Production, the maintaining application is done by the Production team
• Should have strong hold on SQL server/Oracle databases and able to write/debug the SQL programs.
• Good knowledge in Linux/Unix/Windows environment and scripting.
• Hands on experience on monitoring tools like Grafana has added advantage.
• Should be open to learn and adapt to new technologies.
• Knowledge on GIT Bitbucket and Jenkins has added advantage.
• Knowledge on Actimize/Hadoop has added advantage.

1. Shift Timing
   1. Morning shift 6am to 3pm
   2. General shift 9am to 6pm.
   3. Afternoon shift 2pm to 11pm
   4. Night shift 10pm to 7am.
2. Need to support including night shift, weekends and public holidays

Your new company

My client (West area) is a leading provider of comprehensive utility solutions and value-enhanced energy services, delivering innovative and integrated offerings to their customers.

Your new role

Here is a summary of the role you are applying for;

Join their Mechanical Maintenance team as a maintenance expert, responsible for executing maintenance works efficiently and safely to meet planned schedule requirements.

Below are some of the key responsibilities for the role;

• Performing preventive maintenance to ensure smooth operation of plant equipment and auxiliary systems
• Repairing or replacing defective components of machinery and equipment
• Assisting with contractor monitoring and maintaining asset maintenance plans
• Addressing work orders allocated by Mechanical Engineers

What you'll need to succeed

The successful candidate, should have;

• NITEC in Mechanical Engineering or equivalent
• 3 years of relevant experience in Power Plants or related industries (preferred)
• Self-driven and team-oriented with a positive work attitude
• Strong safety mindset and good workplace safety behavior
• Willingness to be part of the CERT team and participate in emergency responses

What you'll get in return

• Joining a company that is at the forefront of our industry
• Being part of a collaborative and progressive team
• Contributing to a company committed to making a positive impact on the environment and society

What you need to do now

If you believe you meet the specified requirements or know a suitable candidate, please click the link to apply. Alternatively, you may submit your application or referral directly to [email protected].

If this role isn't quite suitable for you, but you're interested in exploring new opportunities, I invite you to contact me for a confidential career consultation. I'm here to help you navigate your next career move.

EA Reg Number: R21102304 | EA License Number: 07C3924 | Company Registration No: 200609504D

• Willing to work in shifts to provide rotational 24/7 shift application support duties as mentioned below.
• Has experience or knowledge on Incident and Problem management.
• Health check and monitoring production system and job scheduling to ensure SLA is meet.
• Troubleshoot and solve production issues related to performance and reliability throughout the software stack.
• Proactively identify bottlenecks in the system and work to resolve these issues before they become a problem.
• Continuous improvement of the system, e.g. job automation, performance tuning.
• Should be able to identify and fix the bugs.
• At least 3-5 years of hands-on experience on troubleshooting the applications run on full stack preferably in Java, Spring-boot, Microservices.
• At least 3-5 years of working experience, preferably in Banking or Anti money laundering.
• At least 3-5 years of working experience in production support in banking applications running on Windows and Unix environments.
• Perform code packaging end to end until release to Production, the maintaining application is done by the Production team
• Should have strong hold on SQL server/Oracle databases and able to write/debug the SQL programs.
• Good knowledge in Linux/Unix/Windows environment and scripting.
• Hands on experience on monitoring tools like Grafana has added advantage.
• Should be open to learn and adapt to new technologies.
• Knowledge on GIT Bitbucket and Jenkins has added advantage.
• Knowledge on Actimize/Hadoop has added advantage.

1. Shift Timing
   1. Morning shift 6am to 3pm
   2. General shift 9am to 6pm.
   3. Afternoon shift 2pm to 11pm
   4. Night shift 10pm to 7am.
2. Need to support including night shift, weekends and public holidays

Technology Support Specialist

Responsibilities:

• Supporting the Firm in the Technology function, including but not limited to software, hardware, networking infrastructure and applications
• Providing support in IT/ IS functions such as networking, mobile device, remote, audio visual, telephony and security
• Conducting basic in-house application training sessions to our user community
• Drafting, updating and managing documentation as part of the work process
• Collaborating with other members of the Technology team and Business Services team to come up with practical and effective solutions to meet business operational needs
• Participating in and contributing to special projects in support of Firm initiatives
• Assisting the team with related ad-hoc duties, where necessary

Requirements:

• Bachelor’s degree in Computer Science/Engineering, Information Technology or equivalent
• Intermediate working knowledge of Microsoft Technologies that include but are not limited to Windows Operating System and Office Applications (Word, Excel, PowerPoint and Outlook)
• Experience with other mainstream software systems (e.g. iOS, Mac OSX, Android) and/or technical skills related to an ability to do basic logic design and programming with simple scripts; or using industry standard visual basic, power-shell, will be ideal
• Industry standard current certifications by Microsoft, Cisco, HP, Application solution vendors will be helpful
• At least 2 years’ relevant experience in a corporate environment. Experience working in a law firm would be an advantage
• Honesty, integrity and professionalism are key pillars to how we operate in our environment. You must be able to handle sensitive matters and maintain strict confidentiality at all times
• Excellent analytical, troubleshooting, organizational, planning and critical thinking skills. You are able to multi-task, and handle multiple projects as well as changing priorities to support business needs
• You demonstrate a sense of urgency and the ability to work and respond to a fast-paced environment, as well as flexibility in adjusting hours to meet operational and business needs
• A strong team player with excellent interpersonal, written and verbal communication skills, to facilitate effective working relationships within the Technology team, our user community and stakeholders

We look forward to receiving your applications. Please note that only shortlisted applicants will be notified.

You may visit our website at www.wongpartnership.com for more information.

Please note that only shortlisted applicants will be notified.

In submitting your application to our firm, you agree and consent to the collection, usage and disclosure of your personal data in accordance with our Personal Data Policy, which is available at www.wongpartnership.com. In addition, you consent to be considered for all suitable positions, including the position you're applying for, within WongPartnership LLP.

• Experience in application support role for min 5 years for support and good knowledge of Java, Unix/Linux, SQL
• Recent experience in working with Java J2EE applications
• Experience in Unix commands , SQL queries
• Experience in programming languages such as JAVA/J2EE.
• Knowledge of web applications, batch jobs, JBOSS, MariaDB, SQL, Shell
• Knowledge of Job scheduling, MQ setup
• Dynamic individual with thirst to learn
• Strong team player with excellent inter-personal skills & ability to meet SLAs

About Berge Bulk

Situated within Singapore's vibrant maritime hub, Berge Bulk leads innovation in the shipping industry. Embracing their vision of leading the world towards a zero carbon future through safe, efficient, and sustainable shipping practices, Berge Bulk is making significant strides in technological advancements. With a goal to achieve carbon neutrality by 2025, Berge Bulk is actively shaping the future of shipping. This strategic pursuit reflects their commitment to maritime technology leadership.

Berge Bulk’s three key milestones

Berge Bulk has set an ambitious decarbonization timeline which consists of three key milestones…

1. Offset 100% of Scope-1 carbon emissions from 2025.
2. Build and operate a zero-emissions vessel by 2030.
3. Achieve zero-emissions fleetwide by 2050.

Purpose of the Job

Reporting to the Senior IT Business Partner - Finance, this position is responsible for managing and monitoring Oracle integrations, both upstream and downstream as well as implementing new enhancements. The position also ensures the timely resolution of all technical issues.

Job Accountabilities/Key Responsibilities:

• Proven capability in Oracle Integration Cloud programming and database stored procedures.
• Manage and support downstream and upstream Integration for Fusion ERP.
• Comprehensive knowledge of Fusion ERP architecture including databases, SQL and XML technologies.
• Proficient in Fusion Cloud OTBI and BIP report development.
• Collaborate closely with the in-house IT team & external vendors to support operations, projects and system enhancements.
• Strong ability to translate business needs into technical requirements.
• Ability to communicate complex technical concepts clearly and effectively to stakeholders.
• Experience with e-invoice platforms and maritime-related procurement and commercial systems is preferred.
• Exceptional verbal and written communication skills.

Qualifications & Experience

• Minimum Degree in Information Systems or Computer Science.
• Minimum 3 years of professional experience, including participation in at least two completed Oracle Cloud implementation with a focus on the financial module.
• Minimum 2 years’ experience with integration and cloud platforms, particularly the Oracle integration platform.
• Knowledge of Systems Development Life Cycle (SDLC) and Information Technology Infrastructure Library (ITIL)
• Strong analytical skills and problem-solving abilities related to Oracle Fusion Cloud.
• In-depth knowledge of Fusion Cloud APIs.

• Plan technical deliverables (including any system enhancements and upgrades) to meet project’s requirements within allocated budget and schedule.
• Plan & collaborate across different application teams to manage technical dependencies of the solution
• Plan, monitor and manage risks/issues related to technical delivery
• Provide status update related to technical delivery / Program Manager
• Partner with Development Manager in managing application teams to build the enhancements
• Partner with Test Manager to ensure completion of System Integration Testing (SIT), User Acceptance Testing (UAT), performance / load testing and application security testing with quality results
• Prepare and manage technical implementation plan across application teams - coordinate technical implementation activities across application teams to ensure non-event production cutover and adequate post implementation support
• Experience in service-oriented technologies
• Good understanding and experience in software development cycle (Waterfall/Agile best practices)
• Good problem solving, analytical, synthesis, system thinking and solutioning skills
• Strong negotiation skills and vendor management skills