We are looking for Performance Operations resourses on a contract & perm basis. There are two headcounts for the role.

KEY ACCOUNTABILITIES

As a Performance Operations System/FactSet Support, your main focus will be to support and maintain our FactSet Systems (B-One system and FactSet (SPAR/PA) system), used by the Performance team for the production of performance measurement, reporting and attribution analysis.

You will also support our enterprise-wide operating model for Performance & Analytics (“P&A”) Reporting, that would include integration with our proprietary database called HERA for downstream reporting in HERA and ATHENA Dashboards, and with our data providers (Fund Accountants & Middle Office Service Provider) for all data related queries & feeds.

In addition, you will have supplementary responsibilities that would include ensuring the accurate and timely delivery of investment performance and analytical reporting for various stakeholders, that include Portfolio Managers, Client Groups (Sales and Marketing), Senior Management and Local Business Units (LBUs).

Maintenance of our FactSet Systems: B-One system, and FactSet (SPAR/PA) system.

Conduct & support data reconciliation in between our FactSet Systems

Conduct, support & maintain set-ups, configurations, workflows and data checks in our FactSet Systems and in the P&A Operating Workflow

Investigate & resolve breaks and potential issues related to the P&A Operating Workflow, by identify root cause, by engaging stakeholders (FactSet counterparts, HERA engineers and Data Providers e.g. Fund accountants and Middle Office service provider) and by working towards proper resolution

Escalate timely errors, processes gaps and other inaccuracies as needed

Liase & work closely with the key stakeholders for re-designing process flows and for maintenance of our FactSet Systems and our P&A Operating Workflow

Maintain stakeholder relationships and manage expectations

Answer & support query on fund and benchmark returns, asset returns or attribution results

Ensure all new procedures are documented and agreed

Identify and execute continuous process improvement and automation

EXPERIENCE / QUALIFICATIONS

5 years relevant experience in support & maintaining Performance or Attribution system, for performance analysis, investment risk analysis or similar role

Experience in using Factset Systems (preferably FactSet (SPAR/PA/Vault) system, B-One is a plus)

Implementation / System Migration experience of a Performance or Attribution system is a plus.

Bachelors degree in Finance, Accounting, Economics, Mathematics, Computer Science or similar field

Understanding of portfolio analysis including performance calculation methodologies and risk analytics

Strong analytical and quantitative skills, comfortable with complex formulas and financial instruments (eg: derivatives)

Strong knowledge of Excel and SQL queries

Good Python, C# and VBA skillset to support data transformation & workflow automation

CIPM or CFA is preferred (or working towards)

Language skills – English required, fluency in one or more asian languages will be a plus

Argyll Scott Consulting Pte Ltd

• Willing to work in shifts to provide rotational 24/7 shift application support duties as mentioned below.
• Has experience or knowledge on Incident and Problem management.
• Health check and monitoring production system and job scheduling to ensure SLA is meet.
• Troubleshoot and solve production issues related to performance and reliability throughout the software stack.
• Proactively identify bottlenecks in the system and work to resolve these issues before they become a problem.
• Continuous improvement of the system, e.g. job automation, performance tuning.
• Should be able to identify and fix the bugs.
• At least 4 years of hands-on experience on troubleshooting the applications
• Have experience of at least 2 years on Cobol, CICS application support
• Preferably have experience in VPC
• Support infra upgrades and address SW/HW vulnerabilities
• At least 2 years of working experience in production support in banking applications running on Windows and Unix environments.
• Perform code packaging end to end until release to Production, the maintaining application is done by the Production team
• Should have strong hold on SQL server/Oracle databases and able to write/debug the SQL programs.
• Good knowledge in Linux/Unix/Windows environment and scripting.
• Should be open to learn and adapt to new technologies.

1. Shift Timing
   1. Morning shift 6am to 3pm
   2. General shift 9am to 6pm.
   3. Afternoon shift 2pm to 11pm
   4. Night shift 10pm to 7am.
2. Need to support including night shift, weekends and public holidays

Company Description

LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.

Join us to transform the way the world works.

Job Description

At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.

We are looking for a Strategic Support Consultant to join our team in delivering an excellent experience for some of our larger enterprise customers. In this role, you will be the customer’s point of contact for LinkedIn product information and support. You will be responsible for effectively resolving and escalating customer issues while also ensuring customers are utilizing our solutions and tools to meet their business objectives.

Responsibilities :

• Provide dedicated support to LinkedIn Talent Solutions clients
• Collaborate with Strategic Support Partners to provide the best member experience
• Work with a small book of accounts and within a queue-support model with specific daily targets on client satisfaction, responding to clients in an effective and efficient manner
• Analyze and understand clients and their businesses to provide consultation of products/features, answering all product inquiries and questions
• Conduct phone calls with admins and license holders to answer inquiries, provide technical assistance and best practices in regard to license functionality
• Establish effective working relationships with managers, cross-team members and co-workers to ensure excellent information flow and feedback on process, policy, and product changes that will affect users
• Document all communication with users and accounts accurately and in a timely manner via system tools
• Ensure that all issues are escalated appropriately to the correct internal departments and management

Basic Qualifications :

• 2+ years of experience in one or more of the following areas: customer support, complaint resolution, or sales/ account management supporting a product/solution utilizing multiple communication channels (email, phone, and chat)
• Fluent in both verbal and written Japanese (Bilingual or Japanese language test N1 level) and English

Preferred Qualifications :

• Experience working in Internet companies
• Experience in technical and product support/troubleshooting
• Experience analyzing data, trends and client information to identify product or service growth opportunities
• Expert knowledge of MS Office (Outlook, Word, PowerPoint and Excel)
• Excellent verbal and written communication skills

Suggested Skills:

• Relationship management skills
• Time management skills
• Problem solving skills

• Working Days: 5 days/week – 44 hrs (3 shifts)
• Salary: $2,200 to $3,100
• Potong Pasir

Responsibilities

• Carry out the daily operational duties and supervise residents in their regular activities
• Assist residents with any difficulties related to day-to-day issues at Dayspring Residential Treatment Centre and ensure their welfare and safety
• Promote discipline among the residents and be a mentor/role model to them
• Assess, respond and handle crises or conflicts
• Carry out individual therapeutic interventions based on care plans by treatment team
• Participate in providing physical, emotional, spiritual, mental, educational, and social needs of residents

Requirement

• With experience in working with youth at-risk
• With basic processing and counselling skills
• With knowledge of common issues and disorders that appears in trauma and abuse
• Willing to work on 3-shift rotations and over weekend/Public Holidays

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

POSITION OVERVIEW : Front Office Level 2 Application Support & Development

POSITION GENERAL DUTIES AND TASKS : Qualifications, Skills, and Experience Proven experience in Level 2 application support within the financial services or trading technology space. Expertise in front-office trading platforms and financial applications, such as ION, Bloomberg, MarkitWire, Fidessa, Front Arena, CME Brokertec, TradeWeb, and Trading Technologies. Experience supporting a diverse range of financial products, including IR and CR Derivatives, TRS, Equities, Fixed Income, FX products. Strong understanding of incident management processes, familiarity with ITSM tools (e.g., GLPI, ServiceNow, Remedy, JIRA) and the ability to resolve complex technical issues under pressure.

Technical Skills: Advanced troubleshooting and diagnostic skills, particularly within trading platforms, market data feeds, and trade execution systems.

Development / implementation experience Familiarity with ITSM tools (e.g., GLPI, ServiceNow, JIRA) for managing incidents, requests, and tracking progress. Proficiency in Unix/Linux and Windows environments, including command-line tools and scripting for basic system administration. Understanding of networking protocols and data feeds and how they interact with trading platforms. Experience with SQL and the ability to query databases to investigate data-related issues.

Communication Skills: Excellent verbal and written communication skills, with the ability to effectively communicate with traders, ensuring seamless communication across teams, all while working in a fast-paced, production-driven environment. Ability to explain technical issues to non-technical stakeholders, providing clear instructions and updates. Maintain composure and focus while working in high-pressure, fast-paced environments to ensure issues are resolved quickly and efficiently.

Problem-Solving Skills

Ability to think critically and solve complex problems, particularly in high-pressure situations. Proactive approach to identifying and addressing potential issues before they impact the project. Excellent attention to detail, ensuring tasks are completed accurately and thoroughly.

Personal Attributes: Customer-focused with a passion for delivering excellent user support. Self-motivated, with the ability to work independently and as part of a team. Strong attention to detail and methodical approach to incident management. Ability to multi-task and manage a high volume of incidents simultaneously. This role typically operates in a fast- paced, high-pressure environment within a financial institution or consultancy.

Responsibility

· Provide IT support and perform initial troubleshooting or escalate to our outsourced IT specialists for complicated cases, or provide alternatives to resolves the cases.

· Support HQ and project sites regarding IT-related issues.

· Monitor and maintain in-house networks and servers.

· Manage and maintain computer hardware and software systems, Inventory, and deployment to users.

· Upgrade, install and configure new hardware and software to meet company objectives.

· Create user accounts and set up email accounts for new staff.

· Perform diagnostic tests and debugging procedures to optimize computer systems.

· Document processes, as well as backing up and archiving data.

· Develop data retrieval and recovery procedures.

· Perform any ad-hoc assignment as instructed by superiors.

Requirements

· ITE, Diploma or Higher qualification in computer science, information technology, information systems, or related fields.

· Preferable with at least 1-2 years of relevant working experience in a similar role.

· Responsible, meticulous, fast learner.

Responsibilities:

• Monitor and troubleshoot production issues (Linux VMs, Vendor Product, SFTP).
• Collaborate with cross-functional teams to identify and resolve production issues.
• Perform root cause analysis and provide solutions to prevent future issues.
• Create and maintain documentation related to production issues and resolutions via JIRA.
• Implement and maintain processes and procedures to improve production support.
• Provide daily, weekly, and monthly reports on system performance and issue status.
• Ensure proper deployment and release of software updates & infrastructure patches/upgrades.
• Participate in on-call rotation and respond to production issues after business hours. There are two shifts, Morning (7 AM to 4 PM) and Afternoon (2 PM to 11 PM), running 7 days a week.
• Deployments during silent hours.
• Development work within the vendor product (about 10%-20% of time).

Preferred Qualifications:

• Bachelor’s degree in Computer Science or related field.
• 2–4 years of experience in Production Support or related role.
• Strong technical skills in Java, SQL, UNIX, and scripting languages.
• Ability to troubleshoot and resolve complex production issues efficiently.
• Excellent problem-solving and analytical skills.
• Effective communication skills to collaborate with cross-functional teams effectively.
• Willingness to participate in on-call rotation.

Location: CBD, Corporate banking

​​​​​​​​​​​​​​Responsibilities:

• Act as the main point of contact for internal bank customers, facilitating communication for CMD.
• Prepare timely management reports and statistics from various sources like EDP systems and credit files.
• Manage the Marketing Support Unit, providing administrative support to CMD officers, including:
• Preparing materials for Loan Committee meetings.
• Recording and forwarding legal documents to CAD.
• Conducting searches on ACRA, World Check, Factiva, and Fircosoft.
• Managing CAs due for review and coordinating target dates with AOs.
• Drafting letters to customers for financial statements and insurance renewals.
• Lead or assist in ad-hoc projects, including audit preparation, RAR, and Annual Budget coordination.
• Provide administrative support when needed.

Requirements:

• Degree holder with at least 1 – 2 years’ knowledge of credit administration, supporting banking loans
• Proficient in administrative tasks, strong in PC usage and Excel are essential
• Excellent communication abilities

** This Singapore-based position is opened to Singaporeans only.

Email: [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Nurul Amirah | Registration No: R22108940

Tan Peng Chin LLC, a medium-sized law firm, invites candidate (with or without any experience) for the position of Leasing Secretary / Leasing Support Staff to join its established and expanding Real Estate Department. We offer direct experience handling extensive leasing matters, with rewarding opportunities and a competitive and fair remuneration package.

Requirements:

• GCE "O" Levels / Diploma / Degree
• Proficient in MSWord and MSExcel
• Good command of written and spoken English
• Good attitude and must be open minded, committed and able to work in our team of dedicated and valued colleagues
• Good working speed and accuracy, with the ability to work under pressure in a fast-paced environment if necessary
• Experience in handling landlord and tenant leasing matters would be an advantage
• Experience in law firms is an advantage
• Intensive on job training will be provided

Job Description

• Collaborate with cross-functional teams to identify and resolve production issues.
• Perform root cause analysis and provide solutions to prevent future issues.
• Create and maintain documentation related to production issues and resolutions via JIRA.
• Monitor and troubleshoot production issues (Linux VMs, Vendor Product, SFTP).
• Implement and maintain processes and procedures to improve production support.
• Provide daily, weekly, and monthly reports on system performance and issue status.
• Deployments during silent hours.
• Development work within the vendor product (about 10%-20% of time).
• Ensure proper deployment and release of software updates & infrastructure patches/upgrades.
• Participate in on-call rotation and respond to production issues after business hours. There are two shifts, Morning (7 AM to 4 PM) and Afternoon (2 PM to 11 PM), running 7 days a week.
• 2–4 years of experience in Production Support or related role.
• Strong technical skills in Java, SQL, UNIX, and scripting languages.
• Ability to troubleshoot and resolve complex production issues efficiently.
• Bachelor’s degree in Computer Science or related field.
• Excellent problem-solving and analytical skills.
• Effective communication skills to collaborate with cross-functional teams effectively.
• Willingness to participate in on-call rotation.

KPMG in Singapore is part of a global organization of independent professional services firms providing Audit, Tax and Advisory services. We operate in 143 countries and territories with more than 273,000 partners and employees working in member firms around the world. Each KPMG firm is a legally distinct and separate entity and describes itself as such. KPMG International Limited is a private English company limited by guarantee. KPMG International Limited and its related entities do not provide services to clients.

Job Description

KPMG has a strong Oracle Digital Transformation team in this region, and we are assisting several clients with End-to-End business transformation initiatives enabled by Oracle solutions. Our practice is further expanding, and we are currently seeking an Oracle Technical to join our team. You are responsible to be leading the design and implementation of Oracle solutions to meet the client’s business needs. You will be expected to understand business requirements and translate them into technical solutions using Oracle technologies. This position is based in Singapore.

Responsibilities

• Provides technical/development leadership on strategic Oracle Cloud projects.
• Strong ability to translate business requirements into technical designs and requirements.
• Monitors implementation activity to ensure best practices and design principles are upheld.
• Ensures implementation solutions support architecture objectives (availability, scalability, performance, security, etc.), as appropriate.
• Strong understanding of overall project methodology, specifically how it relates to the development life cycle.
• Ability to prioritize tasks while maintaining project scope.
• Utilizes advanced leadership skills especially in the areas of persuasion, influence, conceptualizing solutions, and problem solving.
• The ability to communicate complicated technical concepts effectively to a broad group of stakeholders.
• Coaches and mentors Cloud Technical team members.
• Continuously pursues advanced level technical acumen.
• Develops proof-of-concept prototypes and initial implementation models.
• Participates in projects and performs other duties as assigned.
• Contribute to Oracle solutioning in pre-sales and project phases.
• Take charge of proposals, ensuring alignment with sales strategy
• Builds a close working relationship with clients to enhance the image of the KPMG.

The ideal candidate should possess:

• Bachelor's degree from an accredited college or university is preferred.
• Minimum of 13+ years of Oracle technical architect experience.
• Minimum 7+ years of Oracle (EBS) Application experience.
• At least 7+ Full Life Cycles Oracle Cloud/On Premise Implementations.
• Proven track record of successfully leading Oracle implementation or migration projects
• Ability to understand business processes from a customer perspective.
• Self-motivated and have the ability to deliver results and meet timelines with minimal direct supervision.
• Ability to effectively develop presentations and present ideas and proposals to all levels of management.
• Excellent verbal/written communication, collaboration, analytical and presentation skills.

Only shortlisted candidates will be contacted by KPMG Talent Acquisition team, personal data collected will be used for recruitment purposes only.

At KPMG in Singapore we are committed to creating a diverse and inclusive workplace. We believe that diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. As an equal opportunity employer, all qualified applicants will receive consideration for employment regardless of age, race, gender identity or expression, colour, marital status, religion, sexual orientation, disability, or other non-merit factors. We celebrate the different talents that our people bring and support every staff member in their journey to achieve personal and professional growth. One of the ways we do this is through Take Charge: Flexi-work, our flexible working framework which enables agile and innovative teams to help deliver our business goals.

Responsibilities:

• Monitor and troubleshoot production issues (Linux VMs, Vendor Product, SFTP).
• Collaborate with cross-functional teams to identify and resolve production issues.
• Perform root cause analysis and provide solutions to prevent future issues.
• Create and maintain documentation related to production issues and resolutions via JIRA.
• Implement and maintain processes and procedures to improve production support.
• Provide daily, weekly, and monthly reports on system performance and issue status.
• Ensure proper deployment and release of software updates & infrastructure patches/upgrades.
• Participate in on-call rotation and respond to production issues after business hours. There are two shifts, Morning (7 AM to 4 PM) and Afternoon (2 PM to 11 PM), running 7 days a week.
• Deployments during silent hours.
• Development work within the vendor product (about 10%-20% of time).

Preferred Qualifications:

• Bachelor’s degree in Computer Science or related field.
• 2–4 years of experience in Production Support or related role.
• Strong technical skills in Java, SQL, UNIX, and scripting languages.
• Ability to troubleshoot and resolve complex production issues efficiently.
• Excellent problem-solving and analytical skills.
• Effective communication skills to collaborate with cross-functional teams effectively.
• Willingness to participate in on-call rotation.

Are you passionate about technology and eager to solve complex challenges? Our client, a leading shipping company headquartered in Korea is looking for an experienced IT Support Specialist.

Your new role:

In this role, you will be at the heart of the technological operations, maintaining servers, supporting critical systems, and contributing to the digital transformation efforts. You will work in a fast-paced, global environment, ensuring their IT infrastructure stays secure and optimized for smooth shipping operations. Key responsibilities include responding to employee inquiries; repairing and replacing IT equipment as required; troubleshooting and resolving network issues; overseeing and maintaining servers located in the server room to ensure high availability and performance; working closely with HQ IT teams to address digital security, data protection issues, and ensure compliance with policies.

Requirements:

• Minimum of 2 years' relevant experience in IT support.

• Fluency in English and Korean language (both written and spoken) – to handle requests from headquarters in Korea.

• Strong technical skills (coding included).

• Strong understanding of server management and digital security protocols.

• This role is looking for someone already based in Singapore.

Benefits:

• Competitive salary package and benefits.

• Opportunities for professional development and career advancement.

• Dynamic and collaborative work environment with a diverse team of industry experts.

If you’re ready to leverage your technical skills in a growing industry, we want to hear from you!

Apply now and set sail on an exciting IT career!

Know someone who might be a great fit? Please share this opportunity with them.

Daphne Ng (EA Reg No: R1980651)

LinkedIn: https://www.linkedin.com/in/daphne-ngyiqi/

Email: [email protected]

Faststream Recruitment Pte Ltd

EA Licence No: 09C3403

About this role:

Wells Fargo is seeking a Capital Markets Middle Office Specialist to join our APAC Sales Support team, predominately focused on covering the Japan sales team.

In this role, you will:

• Provide operational support for Fixed Income Credit/Rates sales desks across Asia (focused primarily on Japan) covering products including but not limited to Cash Bonds, US Treasuries, Mortgage-Backed Securities, Futures and OTC derivatives products.
• Perform daily front to back trade processing such as: Trade allocation, CTM trade affirmation and allocation, trade confirmation and SSI management
• Daily failed trade and risk management.
• Manage and build relationships with external clients, including email and phone query management, and act as the single point of contact for clients.
• Liaise with other support and control divisions such as Trading Middle Office and Settlement on resolution of day-to-day issues.
• Liaise and maintain relationships with global partners such as IT, COO, Ops Risk and Project Management.
• Take initiative to improve operational efficiency and ensure processes are performed in a robust and controlled environment
• Participate in UAT and new product initiatives.

Required Qualifications:

• 2+ years of Capital Markets industry experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• Proficient in written and spoken Japanese due to internal and external stakeholder engagement

Desired Qualifications:

• Bachelor's degree in finance or relevant disciplines with minimum 5 years of relevant experiences
• Relevant experiences in Credit and Rates related products is an advantage
• Excellent communication and interpersonal skills with strong analytical/problem solving skills
• Detail orientated with strong sense of control
• Experience with CTM is an advantage
• Able to work on flexible hours to accommodate covering Japan business

• Handle all operational activities related to trade support, shipping document preparation, L/C
• Lead a team of operations, manage large-scale contracts
• Oversee bulk vessel shipments, ensure all shipments are in line with regulations
• Work closely with traders, shipping team, internal stakeholders
• Ensure all operational activities are align with international trade regulations, L.C, GAFTA, FOSFA, Incoterms

About Giftano

Giftano is an online gift shop with a wide selection of premium handpicked gifts such as unique experiences, beautiful flowers, your favourite gift cards, luxurious hampers and many other thoughtful gifts perfect for any occasion. All gifts come with your own personalised greeting card and free shipping.

Giftano offers a super easy to use search tool to help you find gifts for that special someone. Users can find gifts based on occasion, category or based on whom they are buying for. It also offers one of the most universal gifting options out there with its own Giftano Card which allows the recipient to choose from any of the long list of brands and gifts listed on its website. Gifting made easy!

Looking to launch your career in e-commerce? We are a fast growing e-commerce company looking for new talent to join our amazing operations team. As the Customer Support Intern, you will learn the valuable ins and outs of the day-to-day logistics in the fast growing e-commerce vertical. Located near Boat Quay surrounding 3 MRT stations, Giftano was created to assist making the world a bit more generous, and today we are the leading online consumer gifting platform in Singapore.

If you are interested in being a key part of our growth engine and a key member of our team, this would be the role for you, so apply today!

Main Tasks

● Support the Operations Coordinator in the day-to-day duties such as:

○ Managing accurate entry and processing of all orders received

○ Planning and coordinating product delivery activities to ensure accurate and timely deliveries to customers

○ Manage customer order fulfillment and handling customers’ enquiries in a timely and professional manner

● Inventory management:

○ Ensure accuracy in stocktaking

○ Ensure proper replenishment of gift cards and other inventory for timely distribution to our partners and consumers

○ Preparation of stock reports for inventory review

● Work closely with merchants to ensure all product information such as pricing, description, product image, and inventory are up to date and available-to-sell

● Collaborate with internal teams (e.g. sales, marketing) to address customers’ issues

● Act as the point of contact for escalated issues from our clients as appropriate

● Provide support in any other administrative tasks in other department as required

Requirements

● Customer success enthusiast – You are the type of individual who enjoys putting your skills to use while helping people solve problems. You believe that giving our customers, merchants and partners the best user experience & service can bring success to the business, with passion in customer service that involves mainly email handling and calls

● Highly diligent doer, conscientious, punctual and great attention to detail

● A professional disposition and positive attitude

● Excellent command of English both oral and written with customer service skills

● Attentive and always ready to learn from your experienced managers

● Ability to multitask, prioritize and manage time effectively

● Skilled in Excel and MS Office / Google Suite

● Computer savvy and digital native

What's more?

● Young, vibrant team (Gen Zs and Millennials here!)

● Cozy office in luxurious co-working space

● Free flow of coffee and stocked pantry

● Bi-weekly team lunches and activities

We are looking for an Application Support Analyst to improve the reliability of the existing systems and support the development of the new systems. The role is based in Singapore. It requires many interactions with the teams in Europe. Your main role involves around:

Production monitoring

· Monitor the global IT platform and execute the associated action when alerts are raised.

· Process (analyze, solve, document) incidents.

· Coordinate incidents resolution with Paris teams when necessary (for instance with infrastructure teams or on-duty people)

· Maintain monitoring systems and continuously share ideas to improve its effectiveness.

· Actively participate in the writing or enhancement of operational procedures (in link with the monitoring alerts)

· Engage in FTS (Follow-the-Sun) model with Europe, including information sharing and tasks handover

· Follow up on the evolution of the IT platform (release) and adapt monitoring tools and procedures

Support to users

· Process local user support requests (configurations, assistance,…)

· Collect regularly user feed-backs on system Run Quality and share it with development teams

Transversal

· Enrich the backlog of problems (source of recurring incidents), including description, impact/recurrence/priority,

· Self-organize continuous learning on the IS systems and landscape

· Manage the IT part of the Singapore Business Continuity Plan

· Share improvement ideas with Business Analyst

Technical Skills

· University degree in IT Engineering or Mathematics.

· 2-6 years relevant experience in IT trading environment

· Experience and knowledge about Trading and/or portfolio management processes, Derivatives Commodities is a plus.

Behavioral and social skills

· Interactive behavior : Active Listening and communication skills

· Problem solving : Issues perception, analyzing, practical thinking, creativity, innovation

· Personal effectiveness : Facilitation skills, pragmatism and pro-activity, resilience to stress, taking initiative, learning ability

Technical and functional skills

· Understanding of trading environment.

· First experience in live monitoring and application support of large IT systems

· Good technical knowledge on the Windows environment

· SQL skills

· Good Scripting skills

What you need to do now

If you're interested in this role, click 'apply now'.

EA Reg Number: R21103035

EA License Number: 07C3924 | Company Registration No: 200609504D

Responsibilities:

1. Design and implementation of a network.
2. LANs, WANs, and other network topologies are designed and implemented.
3. Evaluating and selecting hardware and software solutions to satisfy the organisation's needs.
4. Monitoring network performance and guaranteeing peak performance.
5. Routine maintenance and upgrades are performed to avoid downtime and security concerns.
6. Diagnosing and addressing network faults as soon as possible.
7. End-user technical assistance and collaboration with other IT teams to resolve issues.
8. Creating and updating extensive documentation on network setups, procedures, and troubleshooting procedures.
9. Working with other IT professionals, such as system administrators and security specialists, to maintain a cohesive IT environment.

Requirements and Skills: Network Engineer

1. Bachelor's degree in computer science, information technology, or a closely related discipline is required.
2. 2+ years of experience in the required field.
3. Knowledge of networking protocols and technology.
4. Knowledge of network hardware (routers, switches, and firewalls) and software.
5. Relevant certifications (for example, Cisco Certified Network Associate (CCNA), CompTIA Network+).
6. Excellent analytical and problem-solving skills.
7. Excellent communication skills are required for efficient collaboration and user assistance.

Job Role/Level Network Engineer

Mandatory Skills Cisco Router

Preferred Skills Cisco Catalyst Switch, Alcatel-Lucent FortiNet Series, Palo Alto Networks Firewall, Fortinet

Job Role/Level Network Engineer

Mandatory Skills Cisco Router

Preferred Skills Cisco Catalyst Switch, Alcatel-Lucent FortiNet Series, Palo Alto Networks Firewall, Fortinet

WHO WE ARE:
EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.

We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

POSITION OVERVIEW:

Join us as an AV Engineer, where you'll leverage your expertise in audio-visual technologies and collaboration platforms to design and implement the next generation of application and infrastructure solutions for our global organization. We are looking for a skilled AV Engineer to become a key part of our innovative team. This role involves driving the success of AV projects, deivering Tier 2 and Tier 3 support for collaboration technologies, and spearheading pilot initiatives in a fast-paced corporate environment.

WHAT YOU WILL DO:

• Lead the design, deployment, and commissioning of capital AV projects within APAC, ensuring they adhere to high-quality standards and performance benchmarks.
• Collaborate with diverse teams across the organization to ensure AV initiatives align with strategic objectives.
• Create and maintain detailed documentation for AV systems and workflows, ensuring accessibility and transparency for all stakeholders.
• Deliver training and guidance to users, empowering them to effectively utilize AV technologies.
• Provide Tier 2 and Tier 3 support for video conferencing and collaboration platforms, working closely with the operations team to resolve issues.
• Troubleshoot and resolve problems related to video conferencing platforms such as Zoom and Microsoft Teams.
• Support a range of collaboration tools, including Microsoft Copilot and emerging AI-driven technologies, to boost efficiency and productivity.
• Lead Technology pilot programs to evaluate and assess new AV solutions, focusing on their usability, scalability, and impact on the user experience.
• Offer detailed insights and actionable recommendations based on pilot program findings.

WHAT YOU WILL NEED TO SUCCEED:

• 3+ years of experience in commercial AV gained from a corporate environment
• Experience in AV technology design for new and space enhancement projects
• Experience in deployment of digital virtual solutions such as One-drive, whiteboarding, and products in the Microsoft suite
• Proven track record in initiating & leading different experimental pilot projects to identify the best available solutions
• Experience in global deployments of AV systems and technologies
• Experience in IPTV and Digital Signage solutions, lifecycle management and advanced configuration
• Good understanding of today’s AV technology and trend in the market
• Implementation experience within conference spaces, training facilities, event spaces and more
• Advanced knowledge of video conference tools and troubleshooting (Zoom, MS Teams, etc.)
• Audio DSP, video processing, control system platform proficiency (i.e. Biamp, Q-Sys, Extron, Crestron)
• Experience with remote management of AV vendors
• Strong communication and reporting skills - to collaborate and network effectively with diverse audience
• Ability to be flexible, and to learn in a fast-paced environment
• A solid understanding of virtual event-based software solutions
• Experience with technology lifecycle planning
• Experience with the creation of “How-to” documentation

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.

Position Overview:

We're looking for an innovative AI Engineer to spearhead the integration of advanced Large Language Model (LLM) techniques into our operations and products. This role will focus on leveraging AI to enhance internal productivity, redefine our product offerings, and pioneer agent-oriented Web3 wallet services.

Key Responsibilities:

• Develop AI-powered tools to streamline internal workflows
• Implement LLM solutions for automating routine tasks and improving decision-making processes
• Collaborate with product teams to integrate LLM capabilities into existing offerings
• Design and implement new AI-driven features to enhance user experience and product functionality
• Lead the design and implementation of an innovative, AI-powered Web3 wallet service
• Develop intelligent agents to assist users in managing crypto assets and interacting with blockchain network
• Stay at the forefront of AI and LLM advancements, particularly in the context of blockchain and cryptocurrency
• Propose and prototype new applications of LLM technology in the crypto custody space

Requirements:

• Solid foundation in AI principles and LLM techniques
• Experience in model design, training, and serving
• Proficiency in developing LLM applications
• Strong programming skills, particularly in languages commonly used for AI development (e.g., Python, TensorFlow, PyTorch)
• Experience with cloud platforms and distributed computing
• Familiarity with software development best practices and version control
• Demonstrated ability to tackle complex technical challenges
• Strong analytical and critical thinking skills
• Enthusiasm for continuous learning and adapting to new technologies
• Excellent communication skills to explain complex concepts to both technical and non-technical team members
• Ability to work effectively in cross-functional teams

Preferred Qualifications:

• Experience in the blockchain or cryptocurrency industry
• Familiarity with Web3 technologies and decentralized applications
• Track record of successful AI project implementations

Job Responsibilities

• Responsible for all Engineering activities for Cyber Security products (Such as SASE, WAF, endpoint security, DNS Security, DLP, NDR, etc..) * more product skill will be given preference.
• Involve in Large-scale (Local & Regional) Project.
• Provide technical solution initiative, PoC, implementation services including proposal, design, testing, deployment & documentation.
• Provide technical support in ensuring customer satisfaction.
• Analyse and clarify customer queries through troubleshooting and researching existing knowledgebase articles/known issues.
• Be on routine standby to support 24×7 maintenance support calls.
• Requires the ability to communicate issues clearly and concisely.
• Excellent written and verbal communication skills are a necessary part of the job.
• Actively participate in team and departmental meetings by providing feedback on the current day to day activity and recommendations for improvement.

Job Requirements

• Min Diploma or Bachelor’s degree in Cyber Security, Computer Science, Computer Engineering or related field
• At least 1-3 years of experience supporting systems security and network security related solutions (i.e. Web Proxy or Next Generation Firewall). Particularly in the areas of administration of such solutions.
• Able to perform endpoint & network troubleshooting to isolate the cause of the issue
• Equip with knowledge & experience on Cloud Based Solution.
• Past experience on Cyber Security Products & Cyber Security Knowledge are added advantages
• Able to work independently as well as in a team environment
• Willing to work hard and have passion to learn about new technologies

What You’ll Do

We are seeking a Solutions Engineer - Artificial Intelligence (AI) to join our dynamic sales team. As an SE (AI), you will drive the adoption of our AI solutions across various industries. You will identify potential clients, understand their specific needs, and provide tailored AI solutions that enhance their business operations. This role requires a deep understanding of AI technologies and experience relaying technical concepts to a diverse audience.

Who You’ll Work With

The Cloud + AI Infrastructure team delivers one scalable strategy with local execution for data center customer transformation and growth. We are the worldwide go-to-market compute and data center networking engine gathering market transitions and allowing sellers to expand growth for customers and Cisco. Alongside our colleagues, Cloud & AI Infrastructure builds the sales strategy, activates sellers and technical communities, and accelerates selling.

Who You Are

You will build awareness, fostering education and driving energy for AI with both internal and external team members, partners, etc. You will also act as a link between technical teams, account teams, executives, partners/customers. In addition, you will show case AI solutions/products, its potential and promote its tactical and technical responsibilities. You will play an important role in the design, development and promotion of AI Solutions and address challenges. You will need to travel as needed to meet with clients and attend industry events.

Minimum Qualifications:

• 6+ years of technical presales experience selling Compute, Storage, and Network solutions.
• Proficiency in Python (must), MySQL, Github, Git, GO, ETL, OLAP, RDBMS, Scribus, AWS, Azure, Google, IBM Cloud, or other platforms and programming languages.
• Experienced with databases (Oracle, PostgreSQL, MySQL, MongoDB, Cassandra, Redis, Snowflake, BigQuery) and AI/ML frameworks (scikit-learn, TensorFlow, PyTorch, Hugging Face).
• Ability to provide detailed and consumable documentation of standard methodologies for deployment around application acceleration, automation/management efficiencies, enterprise edge, and AI/ML solutions.

Preferred Qualifications

• Bachelor's Degree in Computer Science, Computer Engineering, Electrical Engineering, or related field. Advanced degree is a plus.
• Excellent presentation skills – ability to deliver engaging workshops to both technical and non-technical audiences on AI topics
• AI experience with Nvidia, IBM, Microsoft, Dell, NetApp, HPE, and/or other AI vendors
• In-depth understanding of language models, including but not limited to GPT-3, BERT, or similar architectures.
• Expertise in training and fine-tuning LLMs using popular frameworks such as TensorFlow, PyTorch, or Hugging Face Transformers.
• Experience in deploying LLM models in cloud environments (e.g., AWS, Azure, GCP) and on-premises infrastructure.
• Familiarity with containerization technologies (e.g., Docker or equivalent experience) and orchestration tools (e.g., Kubernetes) for scalable and efficient model deployment.

Responsibilities:

• Implement tools for continuous integration and delivery.
• Manage and administrate environments.
• Execute maintenance operations and environment monitoring.

Qualifications:

• Experience with Jenkins, GIT (GitLab), and Ansible.
• Familiarity with DevOps methodology and tools.
• Basic understanding of finance and investment banking.

Statement Of Purpose (Overall Purpose of Job)

In charge of the execution of all Solar Installation works inclusive of planning, scheduling, controlling, coordination and ensure works carried out are in accordance to approved shop drawings / specification and complete within the completion date. In addition, budget control and contract administration.

Major Duties & Responsibilities
(A) Specific :

• Evaluate costing received for electrical works.
• Vet through shop drawings to ensure all are in compliance to technical specifications / authority requirements prior to submission.
• Liaise and have meetings with Clients and Consultants on technical resolution / clarification, inspection and submission.
• To be the lead contact point for all Project issues.
• To attend weekly site meeting.
• To build and maintain strong, long-lasting client relationship and meet Client’s expectations.
• To manage, coordinate, work and oversee all workers, sub-contractors and vendors to ensure proper work execution and good workmanship.
• To plan, implement, track the work progress and submit weekly progress report so as to ensure that the project executed is on time and within budget.
• To monitor project cost including variation works and submission of supporting documents.

(B) General :

• To prepare and submit progress reports.
• To maintain proper documentation for all projects.
• To coordinate and work with other departments.
• To engage, coordinate and oversee all project works to ensure successful completion and handing over to Clients.
• Other duties as assigned.

(C) Safety:

• To follow the safety procedures, rules and regulations and eliminate or reduce hazard at the work place.

Job Requirements

(A) Education, Qualifications & Special Training :

• Degree or Diploma in Electrical Engineering or Equivalent.

(B) Knowledge & Skills :

• Well-versed with installation of M&E services and builder’s works.
• Experience in Design and Delivery Execution of Solar System Works and Load Sizing Of Solar Systems.
• Good interpersonal skills.
• Independent & Team player.
• Proactive and able to take initiative.
• Good in negotiation.
• Good communication skills (verbal and written).
• PC literate and knowledge in MS Office.

(C) Experience :

• Minimum 3 years of relevant experiences.