Job Description & Requirements

A. Overall Purpose Of The Job (Brief description of the primary purpose of this position)

The Subject Matter Expert (Systems) or Cloud Solutions Expert reports into the Enterprise Computing organization of IT Shared Services. You will work closely with both the Enterprise Architecture team, End User & Infrastructure engineering teams, and IT operations. You are depended upon for engineering IT Infrastructure solutions and operations in the organization.

As a subject matter expert, you will drive successful engineering of Infrastructure and end-user technologies for business adoption. You must have applied expertise in on-premise, hybrid, or Cloud-based infrastructure and end-user solutions. Assisting the Head of Enterprise Computing, you will be responsible for envisioning and developing the technical solutions that meet Organizational Infrastructure and End User Computing needs, advising on business transformation with the aim of aligning people, processes, and technology while fostering a relationship with our business partners as a trusted advisor. These infrastructure and end-user solutions will then be delivered end-to-end as part of the organization.

The role oversees several key functions within the IT organization that enables the delivery of high-quality services to end-users. You are also required to ensure Service Support and Service Delivery processes are in place to meet business needs based on agreed Service Levels. This position is a stakeholder facing role and requires that you establish and manage expectations within the business and drive the IT teams to achieve those expectations to a high standard.

B. Key Responsibilities (Critical responsibilities and skills of this position, listed in order of importance)

Job Profile

· Deliver professional, timely, and effective technical expertise on Systems technologies

· Adopt best practices towards Systems Design and Build and deliver products to our user community operable by IT Shared Services.

· Act as the 3rd level support to IT Shared Services infrastructure operations.

· Provide Systems related service support when escalated by partner teams towards Server incidents within a complex environment and develop a methodical approach to problem-solving.

· Analyze recurring issues through root cause analysis as part of Problem Management

· Implement changes to infrastructure in accordance with Organizational change management process.

· Develop and maintain the Systems Standards in Organization.

Required Competencies:

· Suitable candidate would have relevant experience in design, build and support of users or customers globally on a 24x7x365 basis.

· Excellent customer focus, must have demonstrated customer service skills and the ability to interact with our global community in a professional and mature manner.

· Effective communicator at all levels of the organization and externally with customers or third parties

· Proven track record in keeping abreast with technological advancement in related fields.

· Able to manage multiple escalations with effective follow-up/follow-through

· Demonstrate proactivity to undertake tasks, while taking ownership to execute them to completion.

· Display strong analytical mindset when it comes to problem-solving, and tenacity to pursue solutions.

· Must be a team player and able to work with and through others.

· Ability to influence others and move toward a common vision or goal.

· Excellent knowledge of Cloud Technologies like VMWare, Hyper-V, AWS, or Azure

· Excellent knowledge of Microsoft’s Active Directory, Microsoft Exchange, and Windows Operating System.

· Excellent knowledge of Citrix Technologies including application publishing and VDI.

· Working knowledge of system management tools like SolarWinds, SCCM and SCOM, or other industry-standard monitoring systems

· Strong knowledge of storage, storage virtualization, and storage network technologies

C. Job Profile

Knowledge and Skills

· The candidates are currently working on a cloud platform, and we are looking for pure system/Wintel guys, so we would suggest requesting a pure wintel profile with 8-10 years of experience from the vendor.

· Industry Technical Certifications is essential: Cloud, VMWare, Microsoft

· Well versed in Azure and/or AWS, VMware vSphere/ESX, Citrix Xenapp, Storage Systems (EMC)

· Experienced in Microsoft Windows environment, MS Exchange, MS Active Directory (AD), and Group Policy (GPO)

· Experience in Microsoft System Centre Configuration Manager (SCCM) and Systems Centre Operations Manager (SCOM)

· Hands on experience in Wintel

· Knowledge of Health & Security Industry IT Operations would be a strong benefit.

Personal attributes

· Demonstrate expertise in Systems (Cloud and Microsoft) subject matters

· Extremely motivated problem solver, able to react quickly to resolve issues.

· Clinical and attentive to detail

· Experience producing business-relevant materials and technical-oriented writing is mandatory.

· Excellent communications and presentation skills

· Must be able to perform under pressure

· Must be able to persuade and influence others

· Good relationship builder with strong diplomacy skills

· Must aspire to a culture of service excellence

· Able to challenge the norm when necessary

Highlight

• Top-notch Exadata specialist Experience in RAC, ASM, Dataguard, Infiniband switch, storage cell

• Experience in Exadata health check, migration, resource management and patching/upgrade

• Expertise in database performance tuning Expertise in Backup and recovery Basic

Requirement

• 10-12 years of production support experience as Oracle DBA with at least 6 years of strong experience on Exadata platform

• Demonstrable experience of managing high-performance, high-capacity databases in a critical production environment.

• Solid Oracle 11gR1/R2 RAC experience including build, general administration, troubleshooting (Break/Fix) and performance tuning skills

• Experience in Clusterware (GRID Infrastructure) - CRS management and configuration Skilled in Oracle ASM and Dataguard administration

• Expertise in SQL & Database Level performance tuning skills Expertise in backup and recovery and migration using RMAN, datapump and export/import.

• Experience in maintenance and management of databases using Oracle Enterprise Manager Grid Control.

• Experience on Solaris, Linux and AIX OS including strong shell scripting skills. Willingness to work in 24*7 Global support model.

• Aid development teams for analyzing issues.

• Excellent troubleshooting, diagnostic & analytical skills.

• Excellent communication & coordination skills is required. Strong initiative and sense of ownership.

• Expert knowledge of database scripting and automation technology

• Excellent written and verbal communications

• Experience working with offshore vendors Builds positive working relationships, works collaboratively with other team members, and is a team player.

• Experience in a large corporate environment Competent in Change/Release Management ( ITIL based – preferably ITIL Foundation Certified)

Job Responsibilities:

• Support continuous improvement efforts in QMS.
• Support in root cause analysis and implementation of corrective/ preventive actions for process related concerns.
• Analyze and provide timely respond to customer complaints.
• Interface with Customer and Operations to ensure new product transfer to manufacturing are in accordance with approved requirements.
• Prepare Quality performance metrics and reports.

Requirements:

• Diploma in Mechanical Engineering, Quality, or equivalent.
• Minimum 2 years work experience in Quality Management System in manufacturing environment.
• Good knowledge of ISO 9001. Knowledge of API Q1 is preferred.
• Strong command of English language, both oral & writing.
• Knowledge of metal working industry is preferred.
• Knowledge of risk assessment principles and methods.
• Knowledge of SAP is preferred.
• Positive & proactive attitude.

Bachelor’s degree or relevant IT work experience

At least 8 years of relevant experience

Experience with implementation, troubleshooting, and maintenance of Cybersecurity best practice and strategy in media network industry

Familiarity with security frameworks, risk management methodologies, security governance, and cybersecurity policy

Proficient understanding of Cyber and IT security risk, threat and prevention measure.

Manage Vulnerabilities and Track Remediation,

Experience in managing Active Directory, ADFS, Azure AD, Microsoft Certificate Services and VMware virtualization platform, AD/DNS/ADFS configuration, administration and troubleshooting

Experience in managing Security Hardening for OS, Network and Security Devices such as firewalls

• Experience with Microsoft and Linux technologies

Primary point of contact, and first responder for assigned entity's Cybersecurity matters

Perform security risk assessments, formulate and advise on risk treatment plan
Provide list of security requirements based on data classification and operating environment

Support vendor due-diligence process and help to lead and define overall third-party risk management efforts

Review security testing reports (e.g. vulnerability assessment, penetration testing and secure code review)

Manage and provide technical leadership for Cyber Security project

Work with Cybersecurity performance metrics and management reporting

• Provide printer equipment demonstration, installation and technical support to customers and sales team
• Provide phone and on-site support, maintenance and servicing, trouble-shoot and repair of printer equipment and its supplied software
• Conduct regularly onsite equipment maintenance and servicing for members
• Develop training materials and conduct printer and software training to both external and internal customers
• Provide printing service support to customers and sales team
• Provide administrative support to ensure proper filing of service records

Position Description (Summary):

The Stamping Process Engineer is a key contributor responsible for the development, optimization, and maintenance of stamping processes in a manufacturing environment. This role focuses on ensuring efficient and high-quality metal forming and stamping operations.

Specific Duties and Responsibilities:

1. Develop and optimize stamping processes to improve efficiency, reduce scrap, and enhance product quality.
2. Conduct process analysis to identify areas for enhancement and implement improvements.
3. Collaborate with quality control teams to establish and maintain stamping quality standards, including in-process inspections.
4. Address and resolve quality issues and implement corrective actions as necessary.
5. Maintain & update all documentation pertaining to process, quality, and system to meet approved regulatory requirement-ISO9001, IATF16949, ISO14001 & ISO13485.
6. Implement lean manufacturing and continuous improvement methodologies to enhance stamping efficiency.
7. Analyze production data and recommend process enhancements for cycle time reduction and increased output.
8. Ensure that stamping processes comply with safety regulations and environmental standards.
9. Address safety concerns promptly and promote a culture of safety awareness.
10. Maintain accurate documentation of stamping processes, tooling specifications, and process improvements.
11. Prepare reports on process optimizations, project status, and performance metrics.
12. Provide training and support to production staff and junior engineers.
13. Collaborate with cross-functional teams, including tool and die makers, maintenance personnel, and quality control teams.
14. Ensure Production Process Spec is Accurate & trigger control plan to update if any change.
15. Ad-hoc duties by superior or management

Job Specification:

Educational Qualifications:

Diploma in Mechanical/Industrial Engineering.

Other Technical/Professional Qualifications:

Internal Auditor for IATF16949, ISO9001, related Quality management systems

Experience:

Minimum 10 years’ experience in Stamping

Strong knowledge of manufacturing processes, process improvement methodologies (such as Lean and Six Sigma), and quality management systems (e.g., ISO standards).

Knowledge Required:

Strong knowledge of stamping processes, die design, tooling, and material selection.

Proficiency in data analysis and statistical tools for process optimization.

Skills Required:

Proficiency in manufacturing equipment and technology evaluation and implementation.

Attention to detail, problem-solving abilities, and a commitment to product quality and process efficiency.

Attributes Required:

Lead a team with professionalism & integrity. Demonstrate maturity, tactfulness, and resourcefulness. Display positive attitude, honesty, impartiality, meticulousness, and openness. Approachable & good mentoring skills.

JOB DESCRIPTION

• To interpret Mechanical Drawings, prepare Bill of Material (B.O.M) for fabrication work and preparation & selection of OEM items
• To generate Process Management Plan (or Production Route Card / Job Traveller)
• To troubleshoot and problem solving of manufacturing process
• To liaise with operation team in technical challenge and manufacture process.
• To provide alternative solution to production on any process problem arises
• To liaise with customer on any kind of technical issue
• Familar with metalworks manufacturing processes, like fabrication & welding, machining like milling, turning, wirecut etc.
• Familiar and able to interpret mechanical drawings & understand requirements
• Able to communicate with production, suppliers & customers
• Able to use Autocad or solidworks software

QUALIFICATION

• Diploma/Degree in Mechanical Engineering or equivalent qualification
• Few years working experience in precision engineering field
• Familiar with machining process (milling, turning, EDM or wire cut operation) would be added advantage
• Familiar with metal fabrication processes like welding, sheetmetal work, surface treatment etc
• Mechanical software (AUTOCAD, Solidwork, MasterCAM or UG)
• Proficient with Excel
• Good working attitude, disciplined and systematic
• Entry level candidates may apply for junior position

Work Location: Tuas Avenue 10 (Near Tuas West Road MRT Station)

Position Summary

Independently to develop and apply Electrical & Automation design and knowhow on marine and offshore vessel to comply with Class and Technical specification requirements.

Tasks and Responsibilities

• Involved in all electrical engineering designs, calculations, preparing bill of materials, and liaise with customer and suppliers for any engineering query.
• Involved in design and construction document preparation and submissions.
• Involved in technical reviews and clarifications with customer and suppliers.
• Involved in coordination of design with other engineering disciplines.
• Involved in construction, installation, testing and commission activities.
• Involve in identifying the Company scope of work in the project.
• Involve in solving technical issues that arise in the project.
• Involve in monitor the progress of the document submission.
• Some drafting scope and also guide drafters for drafting

Job Requirement

• Minimum 5-8 years of relevant work experience in the marine/offshore industry Electrical & Automation newbuilding engineering design.
• Must know basic electrical design knowledge.
• Know how to do electrical cable sizing, voltage drop, cable gland sizing and cable schedule.
• Know how to do lighting calculation and can operate lighting software like Dialux and etc.
• Know how to do overcurrent protection device sizing and selection.
• Know how to do electrical equipment installation.
• Know how to operate and draw in AutoCAD.
• Have knowledge in basic fire and gas detection.
• Have knowledge in basic HVAC electrical and instrumentation.
• Must know how to operate MS office (minimum Word and Excel).
• Minimum Diploma/Degree in Engineering or related field

Highlight

• Top-notch Exadata specialist Experience in RAC, ASM, Dataguard, Infiniband switch, storage cell

• Experience in Exadata health check, migration, resource management and patching/upgrade

• Expertise in database performance tuning Expertise in Backup and recovery Basic

Requirement

• 10-12 years of production support experience as Oracle DBA with at least 6 years of strong experience on Exadata platform

• Demonstrable experience of managing high-performance, high-capacity databases in a critical production environment.

• Solid Oracle 11gR1/R2 RAC experience including build, general administration, troubleshooting (Break/Fix) and performance tuning skills

• Experience in Clusterware (GRID Infrastructure) - CRS management and configuration Skilled in Oracle ASM and Dataguard administration

• Expertise in SQL & Database Level performance tuning skills Expertise in backup and recovery and migration using RMAN, datapump and export/import.

• Experience in maintenance and management of databases using Oracle Enterprise Manager Grid Control.

• Experience on Solaris, Linux and AIX OS including strong shell scripting skills. Willingness to work in 24*7 Global support model.

• Aid development teams for analyzing issues.

• Excellent troubleshooting, diagnostic & analytical skills.

• Excellent communication & coordination skills is required. Strong initiative and sense of ownership.

• Expert knowledge of database scripting and automation technology

• Excellent written and verbal communications

• Experience working with offshore vendors Builds positive working relationships, works collaboratively with other team members, and is a team player.

• Experience in a large corporate environment Competent in Change/Release Management ( ITIL based – preferably ITIL Foundation Certified)

Responsibilities:

Google Workspace

Google Workspace Management:

● Administer and maintain Google Workspace services, including Gmail, Google Drive, Google Calendar, Google Meet, Google Chat, and other associated applications.

● Configure and optimize Google Workspace settings to meet the organization's specific needs.

● Monitor and manage user accounts, groups, and permissions.

Security and Compliance:

● Implement and maintain security best practices to protect sensitive data and ensure compliance with data privacy regulations.

● Manage access controls, authentication, and authorization within Google Workspace.

Integration and Customization:

● Integrate Google Workspace with other third-party applications and services as needed.

● Create and manage custom scripts, apps, and workflows to enhance productivity and streamline processes.

User Support and Training:

● Provide technical support to end-users, including troubleshooting issues, resolving technical problems, and assisting with user training.

● Create and maintain documentation and training materials for Google Workspace users.

Monitoring and Reporting:

● Monitor system performance and usage, proactively identifying and resolving issues.

● Generate reports and insights on Google Workspace usage and performance for management.

Microsoft Endpoint Manager or VMware Workspace One

Device Deployment and Configuration:

● Plan, oversee, and execute the deployment of end user devices, including desktops, laptops, tablets, and mobile devices.

● Configure and maintain device images, ensuring that they meet the organization's security and performance standards.

Device Security and Compliance:

● Implement and enforce security policies and practices for end user devices, ensuring protection against threats and adherence to compliance standards.

● Regularly update and patch devices to mitigate vulnerabilities.

Endpoint Management:

● Manage endpoint management systems and tools for device inventory, remote monitoring, and troubleshooting.

● Troubleshoot and resolve hardware and software issues on end user devices.

Software Management:

● Oversee software deployment and updates, including operating systems, applications, and software licenses.

● Ensure software compliance and license management.

User Support and Training:

● Provide technical support to end users, addressing their device-related issues and inquiries.

● Develop and deliver user training and documentation to enhance device usage.

Asset Management:

● Maintain an accurate inventory of end user devices, including hardware specifications, warranties, and locations.

● Monitor device lifecycles and recommend replacements or upgrades as needed.

Performance Optimization:

● Optimize end user device performance to ensure efficient use and responsiveness.

● Implement performance monitoring and tuning strategies.

PowerShell Scripting:

● Demonstrate excellent knowledge of PowerShell scripting to automate device management tasks and enhance efficiency.

Qualifications:

● Bachelor's degree in Information Technology, Computer Science, or a related field.

● 5-10 years of experience in end user device management and support.

● Proficiency in managing a variety of end user devices and operating systems, including Windows, macOS, iOS, and Android.

● Strong knowledge of endpoint security best practices and compliance requirements.

● Familiarity with endpoint management tools and systems.

● Proficiency in Google Workspace services and associated tools.

● Strong understanding of cloud-based collaboration and productivity tools.

● Knowledge of security best practices and compliance within Google Workspace.

● Experience with scripting and automation using Google Workspace APIs.

● Excellent troubleshooting and problem-solving skills.

● Strong communication and interpersonal skills.

• 3+ years of experience in IT storage management
• Proven experience in designing and implementing storage solutions, including PowerStore, PowerScale, or PowerMax.
• Proficiency in storage management tools and technologies.
• Strong understanding of SAN and NAS protocols, including FC, iSCSI, NFS, and SMB.
• Experience with virtualization technologies (VMware, Hyper-V) and cloud storage (AWS, Azure) is a plus.
• Storage certification (e.g., Dell EMC Proven Professional) is desirable.
• Excellent troubleshooting and problem-solving skills.
• Strong communication and interpersonal skills, with the ability to work effectively in a team and with clients.
• Highly organized with strong attention to detail.

• Provide technical support in the area of database administration, focusing on technology, strategy and operations
• Should be well versed in diversified database technologies – SQL,
• Should have working experience of SQL Server versions 2005, 2008, 2008 R2 and 2012
• Installation, configuration and Upgradation of SQL Server software, Service Packs and Hotfixes
• Ability to implement and troubleshoot High Availability Techniques Like Always on, Database Mirroring ,Cluster Management, Log Shipping and Replication
• Should have experience on Query Optimization and Query Execution plan Analysis
• Ability to understand T-SQL queries and business logic implemented in Stored Procedures
• Monitoring and Alert Setup
• Tuning, Indexing and optimizing databases
• Expertise in using the ADutilities (adpatch, adadmin, rapid clone, autoconfig, merging patches)

Key Responsibility

As Technical Delivery Manager (TDM) for Data Governance initiatives, you will be responsible for overseeing and ensuring the successful implementations. The role involves coordinating with cross-functional teams, understanding business requirements, and ensuring the alignment of technical solutions with data governance objectives. Key responsibilities for this role are:

•

Project Leadership: Lead planning, execution, and delivery of Business Glossary, Metadata management and Data lineage solution, ensuring alignment with organizational goals and objectives.

•

Requirements Analysis: Collaborate with business stakeholders to gather and analyse requirements, translating them into actionable project plans.

•

Tool Selection and Implementation: Oversee selection and implementation of metadata management tool, ensuring it meet the organization's needs and integrate effectively with existing systems. Conduct POCs involving new data technologies. Prioritize implementation scope for incremental coverage; Independently install, customise and integrate software packages and programs. Maintain and recommend software improvements to ensure a platform centric management of software applications

•

Lifecycle Management: Manage full lifecycle of metadata management and data lineage initiatives, from conception and design to implementation, maintenance, and optimization of end to end data lineage extraction; provide remediation for broken data lineage across multiple technologies, products and platforms. Review & deliver documents such as solution design, program specifications for target solutions

•

Cross-Functional Collaboration: Work closely with cross-functional teams, including data stewards, IT professionals, and business analysts, infrastructure & information security teams, to ensure a cohesive and integrated approach to metadata management and data lineage; Create frameworks, technical features which helps in establishing end to end data lineage for Critical Data Elements

•

Quality Assurance: Implement quality assurance processes to ensure the accuracy, consistency, performance & SLA monitoring and completeness of metadata and data lineage information in SIT, UAT and production environment

•

Vendor Management: Coordinate with vendors providing metadata management solutions, overseeing their contributions to the successful implementation of the projects.

•

Project Management & Risk Management: Plan, execute, and deliver metadata management and data lineage projects within scope, on time, and within budget. Identify and mitigate risks associated with metadata management and data lineage projects, ensuring compliance with industry standards and regulations.

•

Training and Documentation: Provide inputs for training programs and ensure documentation to enhance understanding and adoption of metadata management and data lineage best practices within the organization.

•

Performance Monitoring: Establish key performance indicators (KPIs) to monitor the performance of metadata management and data lineage initiatives, making adjustments as needed to meet objectives.

•

Stakeholder Communication: Maintain transparent and effective communication with stakeholders, providing regular updates on project progress, challenges, and resolutions. Convey technical concepts to non-technical stakeholders in simple ways.

•

Continuous Improvement: Drive continuous improvement initiatives, staying abreast of industry trends and emerging technologies to enhance Business Glossary, Metadata management and Data lineage capabilities within the organization.

Technical & Functional Skills

Technical Skills

•

8+ years of experience in implementing data governance solutions with a strong background in deploying such solutions, encompassing both on-premise and cloud-based models.

•

Metadata Management Tools: Proficiency in using metadata management tools such as Informatica IDMC, IBM Watson Knowledge Catalog or equivalent tools (Collibra, Alation, Solidatus)

•

Data Lineage Tools: Experience with data lineage tools like Informatica IDMC, IBM Manta or similar solutions to establish and visualize end-to-end data flows. Identify and build both business and technical lineage, including strategies for fixing lineage breaks

•

Database Technologies: In-depth knowledge of various database technologies, including but not limited to Hadoop, Teradata, SAS, Oracle, Postgres, and Cassandra DB.

•

ETL/ELT Tools: Expertise in ETL/ELT tools like Informatica PowerCenter, SSIS, and other data integration platforms to understand and document transformation logic.

•

Scripting and Programming: Proficient in scripting languages (e.g., Bteq scripts, Spart ETL) and programming languages to support metadata extraction and manipulation.

•

Cloud Platforms: Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and their services relevant to metadata management and data governance. Strong background in addressing security considerations for cloud-based implementations is crucial, demonstrating the ability to design and implement secure solutions in alignment with industry standards.

•

On-Premise Container Solutions: Expertise with Red Hat Open Container Platform; showcasing proficiency in overcoming complexities related to deploying, managing, and optimizing applications in this environment. Integrate various components seamlessly and ensure a cohesive and efficient operation within the OpenShift cluster

•

Visualization Tools: Experience with data visualization tools such as Qlik, Microsoft Power BI, Tableau to create intuitive representations of metadata and data lineage.

•

Knowledge in Data modelling, working with calculations, leveraging the Set Analysis

•

Experience in Implementing RBAC policies for various user groups such as Data Owners, stewards, consumers/stakeholders etc within the metadata management tool

•

Implementation of out-of-the-box as well as custom workflows, user personas, custom reports / dashboards within the metadata management tool

•

Functional Skills

•

Business Glossary Management: Strong understanding of business glossary concepts and the ability to work with business stakeholders to define and manage business terms and their relationships.

•

Data Governance Frameworks: Knowledge of data governance frameworks and best practices, including BCBS239, and the ability to implement governance policies for metadata and data lineage.

•

Regulatory Compliance: Understanding of regulatory requirements related to data management, ensuring compliance in metadata and data lineage implementations.

•

Should have worked in large scale data warehouse & on-premise Power BI, Qlik based visualisation

Other Critical Skills

•

Strong analytical and problem-solving skills to address challenges related to metadata quality, data lineage accuracy, and overall data governance effectiveness

•

Fast Learner, enjoy analytical and data modelling work and proactive in providing solutions

•

Good interpersonal and communication skills with attention to details

•

Be forward looking and agile to adapt to changing bank’s needs and dynamic working environment

•

Identify ideas to improve system performance and impact availability

•

Embrace tackling and resolving complex technical design issues

•

Possess strong problem solving and decision-making skills while exercising good judgment

•

Ability to work on multiple projects at a time

•

Be able to work under pressure and manage deadlines or unexpected changes in expectations or requirements

•

Ability to work in a team distributed across multiple locations

•

Qualification / Certifications

•

Degree in Computer Science or related discipline

•

Certification of leading data governance product providers (Informatica, IBM, Alation, Solidatus, Collibra etc.)

JD:

• Maria DB database administration skills
• Overall knowledge of different databases
• Degree from an accredited college / university
• Relevant certifications
• Excellent communication and inter personal skills
• Be able to work with multiple teams to setup the Servers, Database, CI/CD, Backup Setup and Verification , Alert Monitoring Configuration, Aldon Setup etc
• Good Documentation skill and be able to handover the systems to GIS Team.

Purpose: The role is responsible for handling customer quality issues and continuous improvement activities of the Company products and processes. You are required to drive internal departments on quality-related issues to follow up on effective corrective/preventive actions. You will be liaising with the internal team to support QBR, RMA, IFR, MRB, FAI Review and approval with Supplier and customer, In-Process Audit, FA Launch, 8D, SDR, FPY, tracker processes, and communicate between customer and internal team on Quality related matters.

Key areas of responsibilities:

• Lead and drive customer quality CAB meetings to derive root causes and corrective and preventive actions based on 8D methodology
• Perform ad-hoc visits to customer sites to facilitate investigation and improvement proposal
• Develop, drive, and lead the improvement of manufacturing systems and processes to meet and exceed customer expectations
• Lead and drive company-wide continuous improvement projects with relevant Organizations
• Build and drive customer relationships to improve customer satisfaction
• Perform customer quality performance monitoring and reporting to internal management and customer
• Manage the first article process and submit the report to the customer for approval
• Lead cross-functional team to establish the outgoing inspection checklist for NPI to ensure that the product meets customer requirement
• Analyze customer quality performance to identify trends and improvement opportunities
• Perform manufacturing audit

Qualification & Experiences:

• Degree in Mechanical/Mechatronics/Electrical/Manufacturing Engineering discipline
• At least 5 years of working experience, 3 years in dealing with customer quality managers or direct customer facing, related to the manufacturing environment, preferably from the semiconductor, semiconductor equipment industry, electronics, or high-tech instrument industry
• Strong knowledge and practices in 8D, SPC, FMEA, 6-sigma methodology (Certified Black/Green Belt), and change management
• Good understanding of first-article inspection requirements and expectations
• Excellent leadership and effective communicator with all levels of associates and management
• Experienced in Minitab is an advantage
• Experienced QMS auditor

About us(About SLB)

We are a global technology company, driving energy innovation for a balanced planet.​

Together, we create amazing technology that unlocks access to energy for the benefit of all.​

Our inclusive culture is the key to our success. We collaborate with our internal community of colleagues, alumni, and our valued external partners to support each other and achieve our goals. We aim to raise the bar high. We look for people who are committed to innovation and success and act with integrity to become and be a part of one of the most diverse group of experts in our industry, anywhere around the globe.

Global in outlook, local in practice – and with a united, shared passion for discovering solutions, we hire talented, driven people and support them to succeed, personally and professionally.

Repprts to: Supplier Quality Team Lead

Job Description

The Position holder is responsible for assessing, monitoring and continually improve the quality of parts, products and services delivered by suppliers, and assists in defining and developing quality program status indicators and performance measurements.

Successful Position holders are excellent communicators, proactive, enjoy solving problems, comfortable with multitasking, and work well in teams.

Roles and Responsibilities:

• Participate in Sourcing activities for new part or new supplier, developing and implementing Part and Process Qualification process and in charge of supplier quality evaluation. Ensure First Article Qualification completion.
• ·Manage all aspects of continuous improvement of the quality of parts, products and services delivered by suppliers, including the following:
• Review and analyze supplier quality performance, deviations and returned product reports.
• Investigate and address product non-conformances, working with relevant subject matter experts as needed to ensure corrective and preventive actions address fundamental causes.
• Support development and execution of remedial work plans by suppliers to address quality nonconformances.
• Ensure improvement of the supplier quality engagement programs.
• Conduct supplier quality audit, including planning, execution, reporting results, and remedial work plans. Participate in internal audits.
• Ensure compliance to internal and external management systems.
• Lead and/or participate in Product Quality (PQ) incident report investigations.
• Acquire and analyse data across a spectrum of business environments to facilitate process analysis and improvements. Use metrics, reporting, and process control tools to track, analyse and problem solve.
• Continuously improve knowledge of customer expectations, supplier relations, risk management and improvement, industry standards, business systems, and planning and quality tools.

Qualifications and Experience:

• Bachelor’s Degree in a technical field (Mechanical Engineering, Industrial Engineering, or Electrical Engineering).
• 3 years of industry working experience as quality engineer.
• Experience in quality tools, supplier quality management, and quality management.

Preferred Qualifications and Experience:

• Certified for Quality Engineering.
• Work experience with SAP system.
• Knowledge or work experience in industrial standard and directives such as DNV, ATEX, PED.
• Work experience in heavy machinery technology and manufacturing process.
• Data mining and analysis skills (with Excel, PowerBI, or SharePoint).

Responsibilities

1. Ensuring that machinery, systems, infrastructure, and equipment run optimally with minimal downtime.
2. Follow the ISO 45001 management system of Occupational Health and Safety.
3. Upkeep the ISO 9001 and 14001 management system documentation.
4. Coordinate and perform routine, preventive maintenance activities on existing system / equipment and respond to any faults.
5. Coordinate with vendors and consultants as necessary to solve equipment problems.
6. Schedule all repairs on equipment ensuring proper testing, calibration, preventive maintenance is performed while ensuring quality standards are met.
7. Performs other related duties as assigned.

Requirements

1. Relevant technical diploma from recognized institutions or polytechnic.
2. One year of experience in manufacturing industry preferred.
3. Proficient with MS Office application.
4. Proactive, independent, resourceful & positive working attitude
5. Team-working skills to liaise and work cooperatively with individuals at all levels
6. Excellent diagnostic and problem-solving skills
7. Able to work under pressure.

Shift Type / Work Hours

• Normal Shift (5 days work week)
• 7.50am to 4.55pm

Benefits

1. Company transport provided at designated pick-up points island-wide.
2. Medical insurance and dental coverage.
3. In-house canteen at subsidized prices.

Interested applicants are invited to click “Apply Now” with detailed resume, stating current and expected salary.

Please visit our corporate website for more information on Seiko Epson Corporation

Overall Purpose Of The Job (Brief description of the primary purpose of this position)

The Subject Matter Expert (Systems) or Cloud Solutions Expert reports into the Enterprise Computing organization of IT Shared Services. You will work closely with both the Enterprise Architecture team, End User & Infrastructure engineering teams, and IT operations. You are depended upon for engineering IT Infrastructure solutions and operations in the organization.

As a subject matter expert, you will drive successful engineering of Infrastructure and end-user technologies for business adoption. You must have applied expertise in on-premise, hybrid, or Cloud-based infrastructure and end-user solutions. Assisting the Head of Enterprise Computing, you will be responsible for envisioning and developing the technical solutions that meet Organizational Infrastructure and End User Computing needs, advising on business transformation with the aim of aligning people, processes, and technology while fostering a relationship with our business partners as a trusted advisor. These infrastructure and end-user solutions will then be delivered end-to-end as part of the organization.

The role oversees several key functions within the IT organization that enables the delivery of high-quality services to end-users. You are also required to ensure Service Support and Service Delivery processes are in place to meet business needs based on agreed Service Levels. This position is a stakeholder facing role and requires that you establish and manage expectations within the business and drive the IT teams to achieve those expectations to a high standard.

B. Key Responsibilities (Critical responsibilities and skills of this position, listed in order of importance)

Job Profile

· Deliver professional, timely, and effective technical expertise on Systems technologies

· Adopt best practices towards Systems Design and Build and deliver products to our user community operable by IT Shared Services.

· Act as the 3rd level support to IT Shared Services infrastructure operations.

· Provide Systems related service support when escalated by partner teams towards Server incidents within a complex environment and develop a methodical approach to problem-solving.

· Analyze recurring issues through root cause analysis as part of Problem Management

· Implement changes to infrastructure in accordance with Organizational change management process.

· Develop and maintain the Systems Standards in Organization.

Required Competencies:

· Suitable candidate would have relevant experience in design, build and support of users or customers globally on a 24x7x365 basis.

· Excellent customer focus, must have demonstrated customer service skills and the ability to interact with our global community in a professional and mature manner.

· Effective communicator at all levels of the organization and externally with customers or third parties

· Proven track record in keeping abreast with technological advancement in related fields.

· Able to manage multiple escalations with effective follow-up/follow-through

· Demonstrate proactivity to undertake tasks, while taking ownership to execute them to completion.

· Display strong analytical mindset when it comes to problem-solving, and tenacity to pursue solutions.

· Must be a team player and able to work with and through others.

· Ability to influence others and move toward a common vision or goal.

· Excellent knowledge of Cloud Technologies like VMWare, Hyper-V, AWS, or Azure

· Excellent knowledge of Microsoft’s Active Directory, Microsoft Exchange, and Windows Operating System.

· Excellent knowledge of Citrix Technologies including application publishing and VDI.

· Working knowledge of system management tools like SolarWinds, SCCM and SCOM, or other industry-standard monitoring systems

· Strong knowledge of storage, storage virtualization, and storage network technologies

C. Job Profile

Knowledge and Skills

· The candidates are currently working on a cloud platform, and we are looking for pure system/Wintel guys, so we would suggest requesting a pure wintel profile with 8-10 years of experience from the vendor.

· Industry Technical Certifications is essential: Cloud, VMWare, Microsoft

· Well versed in Azure and/or AWS, VMware vSphere/ESX, Citrix Xenapp, Storage Systems (EMC)

· Experienced in Microsoft Windows environment, MS Exchange, MS Active Directory (AD), and Group Policy (GPO)

· Experience in Microsoft System Centre Configuration Manager (SCCM) and Systems Centre Operations Manager (SCOM)

· Hands on experience in Wintel

· Knowledge of Health & Security Industry IT Operations would be a strong benefit.

Personal attributes

· Demonstrate expertise in Systems (Cloud and Microsoft) subject matters

· Extremely motivated problem solver, able to react quickly to resolve issues.

· Clinical and attentive to detail

· Experience producing business-relevant materials and technical-oriented writing is mandatory.

· Excellent communications and presentation skills

· Must be able to perform under pressure

· Must be able to persuade and influence others

· Good relationship builder with strong diplomacy skills

· Must aspire to a culture of service excellence

· Able to challenge the norm when necessary

You will be part of an IT infrastructure Support Team managing mission critical high-tech biometrics devices at critical locations of significant national interest. You will be trained to manage, troubleshoot and maintain the operational availability of these devices and to remedy faults to prevent operational downtime.

As an IT Support Engineer, you will be responsible for the following:-

• Support the project teams in the implementation, installation and configuration of PCs/Workstations O.S., applications and related peripheral devices.
• Provide 1st level on-site IT support to the end-users on a 24x7 rotational shift, from 10 am to 10 pm/ 10 pm to 10 am, including Public Holidays.
• The successful applicants should be prepared to be deployed primarily at Tuas Checkpoint. The successful applicant could be deployed to the Tuas checkpoint in the future on a rotational basis.
• Provide findings and timely status updates to the Project Manager on major issues escalated by users.
• Perform daily health checks and inventory checks on the system.
• Experience in installation, configuration, troubleshooting of PC / peripheral devices and application maintenance support will be required.
• Hands-on experience in supporting end-users in a Windows (Windows clients) environment is required.

• Having prior exposure to IT operational environments is advantageous.
• A strong Team player with the ability to collaborate and willingness to support one another.
• Communicates well and has good interpersonal skills.
• independent and has ownership of his/her assigned tasks.
• Certification in Nitec, Higher Nitec or Diploma, ideally with a focus/specialization in IT.
• Have a keen interest in IT Service Management
• Willing to work on rotations.

In the course of your tenure as IT Support Engineer, you will learn and acquire the following:

• Experience in installation, configuration, and troubleshooting of biometrics devices as well as the maintenance of related software applications.
• Hands-on experience in supporting high-tech devices in Windows (Windows clients) environment/platform.
• Understanding of IT Service Management where SLAs (service-level agreements), and KPIs (key performance indicators) need to be managed and adhered to.
• Familiarity with the fundamental scope of work typically delivered in IT Support Services.
• Ability to work under time-sensitive situations.
• Career progression to Lead a team in providing IT Support Services.

Responsibilities:

• Produces complete controls solutions and electrical design packages based on customer specification, and standardized design practices.
• Formulates and produces complete electrical design package such as detailed schematics, cable routing diagrams, panel layouts, bills of materials, and purchase of material.
• Designs and implements HMI or PLC programs specific to customer and project requirements.
• On site testing and commissioning (local & overseas).
• Document control, project monitoring and provide solution for any technical and functional problems.

Requirements:

• Degree in Control & Instrumentation/Electrical/IT Engineering or equivalent discipline.
• Strong trouble-shooting, problem-solving skills.
• Knowledge of PLCs, HMI and VFD would be an advantage.

Below is the detail JD Technical System Analyst.

Payment Domain and Payment Messaging formats especially ISO20022(Pain/Pacs/Camt/Admi)/SWIFT(MT*) formats. Must have experience as Business Analyst/System Analyst

Responsibilities

• Broad experience in designing, programming, and implementing large distributed systems with microservices.
• Deep understanding of Application, Infrastructure and security architecture and non-functional aspects like Performance, Scalability, Reliability, Availability etc.
• Translate functional requirements to design.
• Work with technical SMEs to understand their requirements and ensure these are met.
• Define best practices and standards for the microservice implementation.
• Identify and define implementation patterns.
• Lead activities to build accelerators and tools to increase the quality of deliverables.
• Evaluates industry technologies to shape design of services in consideration of cost, portability, compatibility, or usability factors.
• Identifies and makes appropriate changes to technologies, integrated platforms, and systems to meet customer and operational requirements.
• Continuously seeks to more efficiently manage and utilize technology, platforms, and systems.
• Highlights design risks, provide alternative options, and recommend quality solution to specified problem.

Essential Requirements (Skills Requirements)

• Bachelor’s degree and 10-15 years of technical experience within architecture development, integration of backend systems and development. Strong Hands–on experience in developing applications using Java/J2EE, with Spring boot framework knowledge and experience.
• Deep knowledge of SOA, Architecture and Design on Micro services, REST Services and Soap Services Development.
• Experience in core java fundamentals, Java 8+, Spring, Springboot, testing framework Junit, Cucumber.
• Strong hands-on with design patterns, clean code.
• Strong hands-on in Java Microservices (Springboot) Restful APIs and Soap Services.
• Experience in designing and coding scalable Microservices.
• Experience with middleware/messaging technologies such as MQ, JMS, Kafka and exposure to event-driven design patterns.
• Experience in Spring Cloud.
• Experience in Azure Kubernetes Service(AKS).
• Experience in configuring and implementing Azure Open Service Mesh for Pod to Pod communication.
• Experience in API Management using Azure API Gateway(APIM).
• Experience in writing deployment pipelines to deploy Java microservices in Kubernetes.
• Strong in creating/ defining Swagger specs for REST APIs, understand REST principles, Guidelines.
• Demonstrated knowledge of OAuth token-based authentication protocol.
• Demonstrated knowledge of PCI and Security Coding Standards.
• Experience with MSSQL, data modelling, query development and performance optimization

GOOD TO HAVE

• Experience in migrating TIBCO services to spring boot microservices.
• Experience in gaming and Hospitality industry would be an advantage.

Technical / Professional Skills

• Spring Boot, Java/J2EE,SOA,REST and Soap Services, Microservices

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Government Solutions Business Unit is looking for Senior Software Engineer (Java)

Internal Code: AC008

What will you do?

• Take charge of technical projects and provide leadership in a fast-paced environment
• Responsible for the overall planning, execution, and success of complex technical projects
• Work closely with project management and experience design team to deliver project outcomes
• Contribute technically to projects
• Nurture a culture of high performance, continuous improvement, creative problem solving, and innovation within the team

What are we looking for?

• Strong experience with Java Technologies
• Software support and maintenance of deployed products and solutions
• At least 3 years of total software engineering experience with a thorough understanding of commercial software product development.
• Customer oriented and skilled in developing a strong understanding of customer needs and marrying those with optimal technology solutions
• Knowledge of Object Oriented Programming and SQL
• Ability to manage a hosting environment, including database administration as well as scaling applications to handle load changes
• Understanding of front-end web technologies
• Experienced in developing on Unix/Linux environments
• Enjoy constant learning and working with new technologies
• A Pass in ICT Assessment Certification for Solution Architect or Software Developer by NUS-ISS is strongly preferred.

What do we offer?

• Fun working environment
• Flexi benefits that cover medical, gym, sports and wellness
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Main Activities:

• 50% on board

• 50% support at the office

• Perform servicing, repairs and maintenance on related industrial equipment (diesel engine, auxiliary engine, Volumetric Meter,etc)

• Good knowledge of high speed diesel engine

• Able to prepare a hand-written work done, with data recorded as per format templates and service report with photos, upon completion of job.

• Experience in handling harbourcraft vessels/small barges operation or coastal bunkering operation

• Liaise with customers on delivery schedule by bunker barges and requirement

Requirements:

• Certificates or Higher in any Marine or Mechanical or Automotive or Engine or equivalent engineering

• Min 2 years of working experience in Engine, Genset or automotive or Marine industries

• Familiar with Singapore port waters

• Valid MPA Helmsman / Steerman (Port limit) license is an advantage but not a must

• Good knowledge in MS Office.

Job Responsibilities:

• As a Business Analyst, you will be involved in the software development life cycle and agile methodology from project initiation, requirements, application development, implementation, maintenance and post-implementation review phases.
• Mandatory - SQL skillset, experiences in Banking industry and ability to perform detailed data and business analysis and testing.
• Liaise extensively with external, internal clients and vendors;
• Lead design thinking sessions and requirements discussion with customers; conduct requirement analysis to ensure the implementation feasibility of functional specifications. Highlight requirement gaps, disproportional construction efforts, technical challenges and any other issues;
• Successfully translate users’ requirements into use cases, technical solutions;
• Present and communicate functional requirements and use cases to the technical and development teams and ensure system meets functional and system requirements;
• Define system-level application architecture, high-level and detailed design, architectural policies and principles, implementation risks and mitigation measures, etc;
• Engage customers to explain the rationale of architecture’s selection, or other technical issues;
• Prepare documentation, such as requirements and functional specification, design specification, enterprise class structure, data and application management framework, interfacing, infrastructure requirements, data migration approach, etc; work closely with customers to review and sign-off documentation;
• Prepare system training programs and conduct training to the customers;
• Develop test plans, cases and results and trace to requirements to ensure comprehensive test coverage. Measure test results with customers’ required outcome;
• Perform functional and backend testing, review results and logs, resolve test issues and ensure application quality;
• Perform test briefing to the stakeholders and support UAT.
• Trouble-shoot system problems faced by the project team, customers and follow up till resolution;
• Conduct change impact analysis on customers’ requests in a change management lifecycle;
• Work with local and off-shore teams to deliver projects on the technical aspects;
• Prepare solutions and proposal for pre-sales activities;

Experience:

• Degree in Computer Science and Engineering;
• Must have experience working in banking domain.
• Minimum 2 years onwards of relevant experience as a Business Analyst and tester in Java environment.
• Strong analytical skills and possess stamina in following up on issues reported till its resolution;
• Experience in issues/problems and change management processes;
• Ability in analysing system backend logs and performing data mapping and categorisation;
• Able to perform functional and backend testing activities and ensure traceability to requirements;
• Self-motivated with a positive “can-do” attitude, creative with excellent presentation, good writing and communication, negotiation and interpersonal skills including strong persuasive technique and an eye for details;
• Development skillset Java environment, well verse in Jira and SQL is an added advantage;
• Able to work under stringent timeline and exhibit commitment to project completion;
• Strong customer-service orientation and good presentation skills;
• A good team player

Job Responsibilities:

• Attend to sales enquiries, quotations and responding to customer enquiries.
• Manage RFQ, review quote package, generate accurate and detailed quote summary for review.
• Liaise with purchasers on cost involving on the sales enquiries or quotations.
• Follow up with customers regarding quotations.
• Collaborate with internal resources to identify the make/buy logic for the bill of materials.
• Apply work knowledge to improve quote formats and output efficiency.
• Others ad-hoc duties may be assigned.

Requirements:

• Nitec/Higher Nitec or Diploma in Mechanical/Precision Engineering.
• Proficient in Microsoft Excel.
• Familiarity or experience on CNC machining or precision engineering environment preferred.
• Well verse in Microsoft Office.
• Able to interpret mechanical/technical drawings, bill of materials, specifications and Geometric dimensioning and tolerancing (GD&T).
• Familiar with CNC metal machining process like turning and milling etc.
• Pleasant personality and able to communicate well with customers for their request.
• Meticulous, excellent with details.
• Knowledge of SAP is an advantage.